Database Manager Jobs

BRIGHT FUTURES UK 

Position: Fundraising Assistant

About Bright Futures UK
Bright Futures UK supports young individuals aged 5-24 facing long-term illnesses by filling their educational gaps and fostering personal growth. Through customized programs like one-on-one tutoring, befriending, mentoring, and skill-based workshops, we empower these young people to reach their full potential despite their medical challenges. We're committed to their academic, social, and emotional development, supported by our skilled and compassionate team. Help us make a lasting difference in the lives of these deserving individuals.

Role Overview
As a Fundraising Assistant, you'll play a key role in shaping and implementing our fundraising strategies. Working closely with the CEO and other executives, you'll engage in various fundraising activities and take on initiatives that drive our mission forward. This position is an excellent opportunity for professional growth within a dynamic and rapidly expanding organization.

Who We Are Looking For
We seek a proactive, organized, and approachable individual who is passionate about making a significant impact:

• Proven Experience: You have a solid background in fundraising or customer care.
• Relationship Building: You excel at forming lasting relationships quickly and effectively.
• Project Management Skills: You are organized, meet deadlines, and manage projects with high attention to detail.
• Independence: You are self-motivated and thrive in managing your responsibilities without constant oversight.
• Communication Skills: You possess outstanding verbal and written communication skills.
• Flexibility and Commitment: You're adaptable and ready to work outside regular hours when needed.
• Mission-Driven: You share our commitment to supporting young people with long-term illnesses.

 Key Responsibilities

• Database Management: Ensure the accuracy and accessibility of our supporter records.
• Research and prospecting: Work with the CEO to research, prospect and prioritize potential funding opportunities.
• Stakeholder Engagement: Strengthen relationships with stakeholders to enhance our support network.
• Supporter Materials: Provide supporters with the materials they need for successful fundraising.
• Communications: Create compelling messages tailored to various audiences, maintaining data accuracy.
• Event Support: Help manage and deliver events with a focus on supporter experience and maximising fundraising.
• Administrative Duties: Support our operations through effective administrative management.
• Strategy Implementation: Assist in executing strategies under the guidance of the CEO to advance our mission.
• Develop a personal voice: have a voice on social media platforms where you can promote fundraising objectives and nurture opportunities.

 What You’ll Love About Us

• Impactful Work: See the tangible impact of your work on the lives of young people.
• Growth Potential: As part of a small, dynamic team, your influence on our growth and operations is substantial.
• Flexible Working: We champion a healthy work/life balance with options for remote work, reduced hours, and flexible schedules.
• Professional Development: We invest in your growth through paid training and support further education.

Apply Now
Ready to make a difference? Join us in transforming the futures of young people facing medical challenges. Your journey with us will be rewarding, impactful, and filled with opportunities to grow.

PRCBC needs a self-motivating and committed Practice Manager to manage and hold responsibility for our ongoing office management, legal administration, and financial administration operations. The postholder is expected to be at the core of and involved in all aspects of PRCBC’s future development, working closely with PRCBC’s CEO/Senior Supervising Solicitor, Solange Valdez-Symonds. This new post will be based at our office in Hammersmith, London. For further details, please see Job description and Person Specification. 

How to apply

If you wish to apply for this post, please fully complete our application form and equal opportunities form and return completed copies to the email address as shown within our 'Job Application Form'.

We have recently starting embarking on a multi-year data transformation programme to leverage, harness and use data better at Age UK and now we need a Data Platform Manager to help the daily delivery of our platforms across the organisation.

If you have lead development teams who have managed enterprise data platforms, helped drive knowledge and adoption of platforms to colleagues in a complex organisation, and have strong knowledge of Microsoft technologies, please review the job description below for a more exhaustive list of responsibilities and apply.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in either London, Blackpool, Devon or Warrington. You would be expected to attend the office around once a month for team days and more often if necessary.

Age UK internal grade - 4LT/4NT.

Must haves:

* Proven track record in implementing and managing enterprise data platforms, specifically leveraging Microsoft Databricks, Dynamics 365, and Power Platform technologies in a substantial organizational setting.
* Demonstrated ability to take ownership of enterprise-level data platforms, including the development of comprehensive internal roadmaps. Strong capability in assessing and implementing new features and products to drive business value and efficiency.
* Driving technology adoption initiatives and providing insightful reports on workplace technology utilisation.
* Understanding of Azure DevOps and modern DevOps practices, including CI/CD pipelines, version control, and automated testing methodologies.
* Expertise in Azure Databricks, including experience with data engineering and data processing workflows.
* Understanding of Microsoft Dynamics 365, including CRM functionality and integration with other Microsoft and third-party services.
* Understanding of the Power Platform suite, including Power BI for data visualization, Power Apps for low-code application development, and Power Automate for workflow automation.
* Solid background in configuration management, identity and access management, and other services related to Databricks, Dynamics 365 and Power Platform ecosystems.
* Experience in managing licensing and costs for Azure Databricks, Dynamics 365 and Power Platform environments.
* Strong attention to detail and excellent customer service orientation.
* A self-starter who can work autonomously and as a team player.
* Excellent verbal, written and presentation skills.

Great to haves:
* Programming experience with Python or PySpark
* Writing structured query language (SQL) or managing SQL databases
* Programming experience with R
* Write stories (or requirements) and maintain a prioritized backlog of platform enhancements.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.

Hybrid and remote working require that the candidate meet these additional requirements:
* Internet bandwidth: 40Mbps minimum * Internet connectivity: Wired / ADSL / Fibre * Stable and safe working environment.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Analyst and Database Manager

· Hours: 3-4 days per week.

· Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London.

· Reporting to: Director of Brand and Digital.

· Benefits: Flexible working arrangements, 28 days of annual leave + 1 day for your birthday (pro rata for part time), pension scheme.

· Key relationships: External relationships with CRM agency, contact across the organisation.

· Salary: £40,000 FTE per annum (pro rata for part time).

Are you a talented data-oriented professional who can work at pace to create insights that drive organisational decisions and oversee the data at our healthcare charity? If so, there’s an exciting and vital role waiting for you where you can make a difference to our global community. 

Job description

This is an exciting opportunity to be at the heart of the Charity operations. This role will help to continue to transform the way the Charity uses data to make decisions. As data is at the heart of our organisational strategy for our next phase, you will play a big role in making an impact through this role. You will ensure the correct systems, processes and training are in place for gathering, storing, processing, analysing and reporting on data.

· Primarily the postholder will be responsible for: the delivery of dashboards, KPI reports, analysis and insights to the organisation to drive organisational strategic decisions.

· The effective and smooth management and upkeep of our database (MS Dynamics) as well as the organisation’s use of our database ensuring data is accurate and able to be used efficiently by the organisation.

The role involves understanding different systems and processes, and working with data challenges. You must be able to keep the end user in mind in your decisions, as the community is at the heart of all we do.

If you’d like to join us, we invite you to apply as soon as possible.

Main Duties and Responsibilities

· Analysis and reporting

o Lead on the delivery of dashboards, KPI reports, analysis and insights to the organisation to drive organisational decisions and demonstrate our impact.

o Identify trends within our database to inform our activities to drive engagement of our community and the loyalty and retention of our supporters.

o Run regular reports to communicate our database reach and scope, including using Power BI for data visualisation.

o Build and run regular activity reports, post-campaign reports and in-depth analytical reports to provide data-driven insight into supporter behaviour, using CRM, Excel and other relevant tools.

· Campaign management and data selection support

o Support fundraising team and community engagement teams with their data selections for email, mail shots, webinars, survey distribution and any other communication to members or supporters. Work with colleagues to understand their data needs, then schedule and project manage all data selections and segmentation.

o Work to ensure smooth data management from start to finish of campaigns.

· Data and database lead

o Lead on all data activity for the Charity, being responsible for the integrity of our data and adherence to protocols.

o Identify developments needed to the MS Dynamics database system to help the organisation achieve its goals.

o Ensure our database serves as a single customer view by connecting data through automations (supporting our external database provider).

o Build supportive relationships with colleagues to ensure their data needs are fully understood and met, including ensuring the right data is available for email selections (Dot Digital).

o Provide training and support to staff so they are able to confidently use the database as relevant to their roles.

o Creating and/or improving data-related policies and processes.

o Assist in the diagnosis of data and database problems and research solutions.

· Compliant use of data

o Ensure data processes are within relevant legislation, including GDPR and other data protection legislation.

· Data integrity and quality

o Advise and accurately maintain all data protocols and ensure that all data activity is promptly scheduled and actioned.

o Ensure regular ‘house-keeping’ functions to ensure that standard data is maintained at a high level.

o Ensure individual entries and bulk uploads and imports from website and Excel spreadsheets are performed accurately and on time.

· Supplier management

o Work with 3rd party suppliers to help scope and deliver database changes and perform UAT.

· Customer support processes

o Work with colleagues to ensure all supporter enquiries and interactions are dealt with promptly and efficiently – such as FAQ’s, responses etc.

· Line management

o Management of the Digital and Database Administrator, ensuring they are able to perform their role effectively.

Key Skills

Experienced and skilled data analyst with database management experience, keen to make a positive difference through their work.

Database Management and Analysis

· A passion for all things data-related.

· Strong analysis skills, confident with Power BI and advanced Excel, confident in delivering dashboards, reports and analysis to drive decision-making. Strong, demonstrable experience with Microsoft Dynamics, our database system, including testing database development.

· Able to deal with sensitive / confidential information.

· Strong understanding of GDPR and other data protection frameworks.

· Strives to improve and streamline processes.

· Able to identify system development needs to optimise the use of data across the organisation.

· Able to assess and problem-solve conflicting data to find resolutions.

· Able to generate routine reports from the database accurately.

· Strong attention to detail, methodical and accurate.

· Keeps an eye on the big picture of the charity goals and ensure all data development is aligned to this.

General

· Able to drive change – enjoys seeing improvement delivered.

· Experienced in managing supplier relationships.

· Excellent time management skills with the ability to prioritise own workload, deal with conflicting demands and work under pressure to meet tight deadlines.

· Proficient with Microsoft Office and, in particular, strong skills in Excel including knowledge of formulas, pivot tables and graphs.

· Ability to work well as part of a small team and be able to develop as part of that team.

· Strong interpersonal skills.

· Excellent written and oral communication skills.

· Proactive approach, keen to self-teach new techniques and methodologies.

About Overcoming MS

At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices alongside medication benefit physical and mental health.

Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.

Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information comes from a reliable source so they believe in it and adopt the changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.

By working at Overcoming MS, you can help make a difference to the lives of those impacted by multiple sclerosis.

Working location and hours  

You are comfortable working remotely within the UK, as part of a small team, and happy to travel occasionally to London and other locations for meetings. 

What can we offer you?  

Our staff benefits include:  
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays  
• Flexible working  
• Remote working  
• Pension  
• Employee Assistance Programme  

How to apply  

Please send your CV and a covering letter by midnight on Tuesday 4th February 2025. Please respond ASAP, as we will start screening candidates as soon as we receive applications.  The role may close early if we find the right candidate.

In your covering letter, please let us know:  

· Your motivation for applying for the role 

· Your notice period  

· Your current location.  

We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply.  

No agency contact, please.  

Salary Range: £50,775 per annum

Start Date: As soon as possible

Duration of Contract: Permanent

Location: Fauna & Flora, Cambridge.

Current policy offers partial remote working with the UK

Founded in 1903, Fauna & Flora International (FFI) is the world’s longest established international conservation organisation. Our vision is to create a sustainable future for the planet where biodiversity is conserved by the people living closest to it. We aim to do this through the conservation of threatened species and ecosystems worldwide, choosing solutions that are sustainable, based on sound science and take account of human needs. We have become a trusted entity in the world of conservation. Today FFI is active in over 40 countries.

Fauna & Flora are in the process of implementing Salesforce with the Non-Profit Success Pack, which will revolutionise our fundraising operations. As we now enter the crucial period of embedding and optimisation, we seek a Salesforce expert and product champion to ensure Salesforce has a transformative impact across the organisation.

The Database Manager will manage the entire Salesforce environment, including Marketing Cloud which is pivotal to our marketing output. They will be the first point of contact for all staff requiring Salesforce support and training. They will field support requests, fix problems, document CRM processes and procedures and provide expert advice to staff on how to get the best from Salesforce.

They will oversee the final stages of go-live, ensuring Salesforce is built and tested to agreed specifications. Once Salesforce is operational, they will work with internal stakeholders and external partners to explore the reach of Salesforce beyond the fundraising directorate – to expand its capabilities across other key areas of the business and develop a roadmap for Salesforce’s expansion.

You will be an experienced database manager, with a proven track record of implementing, configuring and maintaining CRM databases. You will be proficient using Salesforce, and have had experience in configuring Salesforce, deploying new apps and implementing a new CRM. Ideally, you will have experience of fundraising and will understand the importance of a charity’s supporters, as well as understanding the concepts of donor journeys, lifecycles and donor development.

You will be able to analyse complicated datasets and provide detailed insights and reports from within Salesforce that will inform our fundraising strategy.

In return we offer the opportunity to for a ground-breaking and collaborative organisation at the forefront of global conservation with generous contribution, attractive annual leave allowance, life insurance and salary exchange schemes.

Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.

The closing date for applications is 9 February 2025. Interviews are likely to take place during the week commencing 17 February 2025.

Join us as our Fundraising Database Manager and take responsibity for overseeing the administration and management of our fundraising CRM, e apestry in this key role. 

Grief Encounter is a leading UK charity dedicated to supporting children, young people, and their families through the devastating effects of grief. We are looking for a motivated and skilled Database Manager to join our team. This individual will play a key role in managing and maintaining our donor database, ensuring the integrity and effective use of data to support our fundraising efforts and organisational objectives.

As the Database Manager, you will ensure our database is optimised for data collection, reporting, and donor engagement, working closely with the fundraising and finance teams to deliver actionable insights that drive the success of our campaigns.  You will provide support and coaching to ensure the current fundraising (Income Generation) Team are trained in the use of eTapestry and that eTapestry Training is embedded as part of the induction for new fundraising staff; leverage e Tapestry’s tools to track donor journeys, segment supporter data, and optimise donor pipelines, ensuring effective engagement and stewardship and explore and implement ways to run fundraising events through eTapestry, managing event registration, tracking donations, and engaging attendees.

​In this role you will have responsiblity for matrix managing the Fundraising Administrator.

For more information about this exciting role, please refer to the full job description and person specification attached.

We are a multi-award winning, creative and innovative organisation, with an ambition to make our mark in the mass marketing arena. We’re looking for an experienced direct marketer who is proactive, passionate and creative in their approach and who believes in creating a personal and rewarding experience for the UK public to make a difference to the lives of the world’s most vulnerable children.

The Senior Individual Giving Manager is responsible for the delivery of three key Individual Giving areas: Individual Giving Retention, Challenge Event & Community Fundraising and Supporter Care. They will oversee critical campaigns and a stewardship retention programme via a range of direct marketing channels, in order to drive income and achieve our strategic objectives. They will also work closely with the Head of Acquisition & Individual Giving to shape our Individual Giving strategy, and will be  responsible for the ongoing monitoring, continuous improvement and success of campaigns that provide low risk, unrestricted income - crucial to our future growth as an organisation. 

If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you.

Your role

You will have a significant impact on our fundraising activity and be at the forefront of shaping our interactions with the general public, by helping to create and then leading on the implementation of our Individual Giving Strategy, leading on the implementation of our Challenge Event & Community Fundraising programme, and overseeing our Supporter Care function. You will provide line management to the Individual Giving Manager, Challenge Event & Community Fundraising Manager and Supporter Care & Individual Giving Assistant, ensuring excellent levels of stewardship are delivered to our donors and supporters at every interaction.

You will be experienced in direct marketing – creating compelling propositions and content, able to plan and carry out sophisticated stewardship journeys, whilst ensuring there are robust systems and processes in place to execute superb supporter care.

You will work closely with the Acquisition team to ensure activities are optimised and integrated at all times. You will have a strong campaign management approach (from planning to evaluation) and be responsible for the ongoing monitoring, continuous improvement and success of each campaign your team delivers – using data and insights to shape future planning and the growth of the Individual Giving programme.

 Your responsibilities:

• To provide first-rate line management to your line reports in the Individual Giving team. You will model excellence in management that will result in your team thriving in their roles and developed to achieve their best, with high standards of performance and behaviour, whilst maintaining high levels of wellbeing. As a senior member of the Supporter Engagement team, you will model these high standards of performance and behaviour to support the Head of Acquisition & Individual Giving and Supporter Engagement Director.
• To oversee the delivery of War Child’s Individual Giving supporter retention programme, including cash and emergency appeals, warm telemarketing (upgrade, reactivation and C2C), welcome journeys and a series of engagement communications across the year, providing feedback on copy and creative, as well as providing sign-off on data selections and briefs for Individual Giving. Our multi-channel approach requires a good knowledge of telemarketing, email, SMS and direct mail, as well as KPI monitoring, analysis and learning for the continuous improvement and success of the programme. You may also be required to carry out some Regular Giving acquisition activity as needed.   
• To lead, alongside the interim Senior Acquisition Manager, on cross-organisational Data project, with the objective of maximising on currently underutilised data opportunities from across the organisation, ensuring that all roads ultimately lead to regular giving.
• To work closely with the Head of Acquisition & Individual Giving, and the Acquisition team, to ensure  all campaigns and supporter journeys are well planned, joined up, and motivate potential and existing supporters with a personalised and rewarding experience. This includes the planning and overseeing the delivery of strategic supporter journeys, and creating new processes to ensure maximum effectiveness and efficiency across the programme.
• To oversee our Supporter Care function, including leading on all call handling and complaints process training, overseeing our refunds process and people in vulnerable circumstances policy, and ensuring all SLAs are met. You will also be required to manage some elements of our Legacy fundraising programme (including admin, stewardship and acquisition activity) as needed.
• To oversee our Challenge & Community Fundraising function, including the planning and delivery of core events, the acquisition of new fundraisers and the stewardship of existing fundraisers. You will provide feedback on copy and creatives and ensure all SLAs are met. You will also work closely with your line report, the Challenge & Community Fundraising Manager, to maximise the income potential of supporters through exploring new opportunities and ensuring excellent levels of supporter care and thorough results reporting.
• Deliver on annual income targets for each function you oversee, monitoring income and expenditure for each campaign and providing regular progress reports and updates on performance to the Head of Acquisition & Individual Giving and the Leadership Group as required. This includes reporting on Supporter Care SLAs and processes.
• Draw on fundraising knowledge and expertise to support the Head of Acquisition & Individual Giving on the development and implementation of the department strategy, including making key recommendations on targets, opportunities for growth, scale back, and spend needed, while considering the external environment / trends across the sector, audience insight and campaign learnings – helping to influence strategic decisions on future investment. budgeting and planning.
• Support the Head of Acquisition & Individual Giving on our budgeting and planning, by leading on the monthly Management Accounts process for your areas and supporting the Head of Acquisition & Individual Giving on reforecasts.
• To utilise your direct marketing expertise to maximise the potential income across every campaign you are responsible for, and to be a practitioner, modelling high standards of hands-on direct marketing and individual giving knowledge to your team.
• To ensure excellent stakeholder and agency management so that War Child is in a strong position to motivate sector specialists to engage with our brand and form long-term relationships.
• To take responsibility for updating the out of hours emergency rota for your team.
• To maintain an up to date knowledge of current activities at War Child and be an advocate of the War Child brand.
• Work closely with the Fundraising Compliance Manager and other key team members to ensure that all marketing activity is in line with compliance regulations set by the IOF, DMA, ICO, Fundraising Regulator and GDPR legislation.
• Contribute to creating a culture committed to the safeguarding of children and adults and compliant to WCUK’s Child Safeguarding and Adults at Risk Policies.

These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the post.

 You are:

• An experienced senior fundraiser, with demonstrable knowledge of mass market channels and direct marketing principles, ideally gained within an international development or humanitarian NGO setting so you can present War Child’s work with authority.
• An experienced people manager, with  a strong understanding of the principles of motivational people management and individual development, and be able to apply this confidently.
• Experienced in turning individual giving strategies covering multiple channels, products and audiences into detailed plans and activities.
• Analytically and numerically strong, and highly confident in using Excel. Able to take an evidence-led approach to enhancing performance, by analysing data patterns and trends (including the attrition of donors), and using a range of KPIs to monitor and predict performance.
• Experienced at working in a target-led environment with a proven track record of successful fundraising results, delivering against targets and income growth.
• Someone with a good working knowledge of best-practice Supporter Care and Challenge & Community principles and stewardship, and a passion for delivering excellent service to donors and supporters.
• Highly experienced at using a relational database to support and report on fundraising activity, using insight and analysis to identify opportunities and make strategic decisions.
• Experienced in critically evaluating activities to achieve strategic priorities and maximise their effectiveness.
• An excellent copywriter who is passionate and experienced at crafting compelling direct marketing copy for Individual Giving donors.
• Someone with a good understanding of the principles of fundraising regulation and GDPR, and its implications for fundraising policy and practice.
• An excellent communicator and relationship manager with strong networking skills at senior levels, internally and externally.
•  An excellent multitasker who can prioritise a demanding and varied workload efficiently
• Highly self-organised, process driven, proactive and have an excellent eye for detail.
• Willing to work outside of normal working hours where needed, in response to emergencies.

 All candidates for roles based in London are required to have the right to work in the UK.

THE ROLE

This is an exciting opportunity for a database specialist looking for an organisation with purpose, where your work makes a difference to vulnerable children every day. This is a brand-new role in our organisation which is putting data at the heart of its new strategy.

WHO ARE WE LOOKING FOR?

As a person who is passionate about the power of data, you will have the opportunity to shape the way that the organisation captures and analyses fundraising income and other data to maximise income which will in turn enable us to support more children.

You will have a track record of managing a fundraising database in a charitable organisation and proven data analysis skills. This role will provide an essential link between the finance and fundraising & marketing teams and will suit someone who thrives on working collaboratively to achieve the goals of the organisation.

We are looking for someone with advanced skills in data management. Time management and problem solving are an essential part of this role.

STILL INTERESTED? HOW TO APPLY...

To apply for this position, please visit our website

Please note that Railway Children will only accept applications made using this application form and will not accept CVs, academic certificates or covering letters.

 Closing date: Sunday February 2nd at 5pm.

Candidates will be assessed on application and may be contacted before the closing date. At Railway Children, we are committed to the safeguarding and protection of all those who come into contact with us in our work. We follow a range of procedures to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.

This post is subject to a range of background and reference checks including criminal records check.

Due to the number of applications often received, only those to be invited for interview will be informed of the outcome of their application. Applicants who have not heard within two weeks of the closing date should assume they have been unsuccessful. THANK YOU

We are looking for an experienced, proactive and creative fundraiser to develop and manage individual giving at our national charity. As the sole individual giving fundraiser at the charity, this is a multi-faceted, strategic thinking role with room for growth. Your role will involve a variety of duties, including annual planning for individual giving activities to grow and develop our supporter base; budget management; development of stewardship including a supporter journey to grow connections to the charity; and line management responsibility for the Fundraising Administrator.

Individual giving is an area of growth for the charity and we are looking to build on what has already been achieved in this area. Working in our fundraising team, you will contribute to the wider aims of the team and organisation, developing and delivering individual giving and stewardship for supporters to develop and grow this income stream further.

You will continue development on a creative and comprehensive individual giving programme focusing on in memory, lottery, direct marketing and appeals, regular and payroll giving, gifts in wills and membership schemes. 

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience in the charity sector to our organisation. You will represent and promote the work, vision and purpose of the Huntington's Disease Association.

This is an essential role in a small, national organisation supporting people affected by Huntington's disease.

Learn more about the role in the job pack included.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without a CV and cover letter will not be considered.

We’d prefer the successful candidate to work a minimum of two days a week in our Liverpool office, but we’re open to flexibility based on individual circumstances and preferences

Closing date for applications is Monday 10 February 2025, 9 am. 
 

Interviews will be held on Thursday 20 February 2025.

Benefits:

* 25 days annual leave plus public holidays (pro rata for part-time staff)
* A pension scheme with 3% employer contribution
* Medicash scheme
* Tax-free working from home allowance
* Flexible working approach
* Supportive and positive working environment
* Fantastic learning and development opportunities

Choices is seeking an individual to support the smooth running of all the organisation’s services and operations, as well was managing our office and general administration, while our Operations Manager is on maternity leave.

We are looking for a highly organised and creative candidate, bringing relevant experience to the role including experience with people, project and database management, to help make a real difference in the lives of mums and their partners who might be marginalised and vulnerable.

Please note that in order to safeguard Choices’ Christian culture and ethos and in keeping with the Equality Act 2010 (Schedule 9 Para 3) Choices’ Trustees have applied an occupational requirement to this role whereby the post holder will be committed to upholding and modelling Choices’ Christian ethos.

If you’re interested or have any questions, please read the job description and get in touch.

Final Deadline: Friday 14th February 2025 at 12pm

Interviews: 25th and 26th February 2025 in the afternoon either online or in person in Islington

The Data Selections Manager will lead the data selections function in the Data and Analytics team.  You will be responsible for ensuring all data selections are delivered to a high standard for communications to ARUK supporters.  This includes ensuring data selections are scheduled, developed, tested and checked, and delivered in accordance with the agreed brief and deadlines.  The critical element to this role is developing a campaign planning process that embeds a test and learn culture and drives innovation and improvement in our communications.

This is an exciting time to join ARUK as we have launched Salesforce and use the Snowflake Data Cloud to develop our selections in.  We have bold plans for growth at ARUK and this presents an excellent opportunity to revolutionise how ARUK conducts data selections as we seek to increase the sophistication of our marketing activity and deliver an excellent supporter experience. 

Main duties and responsibilities of the role:

· Lead the Data Selections Team to deliver team and personal goals whilst ensuring appropriate development plans and opportunities are in place

· Responsible for ensuring all data selections are produced in an accurate, consistent and timely fashion, in accordance with agreed data selection briefs and deadlines

· Manage the scheduling of delivering data selections to ensure there is clarity on what data selections are upcoming, to manage any potential clashes and to plan and prioritise the workload

· Develop an excellent process and structure for delivering data selections that guarantees their consistency and accuracy

· Work with stakeholders to ensure data selection briefs are completed correctly, definitions are clarified, and the final selection meets the criteria outlined in the brief

· Work with the Business Intelligence Manager to identify insight-driven recommendations for campaign planning, and to ensure testing within data selections is valid and robust

· Attend end of campaign meetings, and lead on the presentation of results and test outcomes and feedback on process improvements

· Work with the Business Intelligence Manager to drive forward innovations in data selections, such as using propensity models to identify the right supporters to communicate with

· Continually seek to improve the data selection process with the aim of automating and streamlining to improve the accuracy of selections

· Lead on the implementation of a campaign planning process focussed on driving improvement in selection results through data-informed decision-making

· Play a leading role in the planning of the calendar to manage communication activities

· Provide advice and guidance to teams on the implications of Data Protection Legislation for data selections and ensure all data selections comply with this legislation

· Work with the Business Intelligence and Data Management functions of the team to ensure the necessary data is being captured to enable campaign analysis to be conducted

· Work with 3rd parties to ensure the timely and secure transfer of data selection files

· Provide training and assistance to stakeholders in following the data selection process

What we are looking for:

· Experience of leading and developing a team of technical experts, ensuring clear roles and responsibilities and driving high performance

· Extensive experience of using large relational databases and analysis packages and working with large and complex datasets

· An excellent working knowledge of SQL

· Experience of building complex queries and producing data selections from a database package or through SQL querying

· Excellent knowledge of data protection legislation and its application in marketing

· Track record of delivering high quality work

· Enthusiastic and positive approach to stakeholder management, understanding the importance of regular and clear communications

· Advanced Excel skills

· Proven ability to work to a high standard and with an eye for detail

· Ability to work on own initiative and manage multiple tasks simultaneously

· Excellent problem-solving skills

· Collaborative approach to delivering projects

· Excellent ability to plan and organise own workload and the wider team’s

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £46,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 9th February 2025, with interviews likely to be held week commencing the 17th February 2025. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

The Sutton Trust delivers a suite of programmes in partnership with leading universities and employers, which offer young people from disadvantaged backgrounds the opportunity to explore highly competitive universities, courses, apprenticeships and a range of the UK’s leading professions.

This is a new role within the Programmes Directorate to bring together in-house capacity and lead on the impact evaluation of our programmes. The Sutton Trust has an excellent reputation in this field with well-developed theories of change, robust evaluation framework and extensive data and feedback from programme participants. This role will be central in evolving and implementing our impact strategy, leveraging sector best practice, and embedding a culture of learning. The role will lead on the analysis, and delivery of internal evaluation reports, commission external evaluators as appropriate and oversee dissemination of impact to key stakeholders, working closely with members of our Development team in relation to dissemination to funders.

The role will be expected to liaise with relevant colleagues in university and delivery partner organisations and chair the Evaluation Working Group comprised of colleagues in impact roles at university partners.

We are looking for an experienced impact and evaluation manager who will passionately thrive in a fast-paced environment. The role will report to the Director of Programmes working closely with the Head of University Access and Digital, Head of Employability Programmes and Head of Alumni. The role will manage the Systems and Evaluation Manager, be a member of our Extended Senior Leadership Team and we see the function growing in future to include junior support and with excellent progression opportunities.

Main duties

• Providing operational management of the Trust's strategic approach to impact, improving monitoring and evaluation, and embedding the integration of impact across our programmes. This includes the creation and development of theories of change, evaluation frameworks and approaches.
• Working with colleagues across the Programmes team and within our delivery partners (such as universities) to ensure our approach to evaluation is streamlined and complementary. This will include chairing the Evaluation Working Group.
• Lead and manage the collection and storage of all qualitative and quantitative data necessary to evaluate programmes, developing methodologies and encouraging best practice across the whole team.
• Support the Systems and Evaluation Manager to continue the development of our CRM, Salesforce, to support data collection.
• Manage the delivery of impact and evaluation reports and presentations across all programmes for a range of technical and non-technical audiences to share outcomes and impact
• With support from the Director of Programmes and relevant programme leads, commission and manage third parties to deliver research and evaluation work, providing quality assurance and adhering to project timelines and budgets.
• Conduct analysis and run internal evaluation from time to time to support programme management and requests from funders and other key stakeholders.
• Working with colleagues across the Trust, including the Development team, on annual impact reports and updating of external facing assets such as our website in respect to programme impact.
• Line managing one direct line report with a view to building additional junior support into the team as appropriate.
• Represent the Trust and share learnings at external events
• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have experience in:

• Thorough understanding of impact collection and evaluation processes within a charity, tools and methods to maximise learning at all organisational levels
• Demonstrable experience in using quantitative and qualitative data collection techniques in social impact evaluation settings
• Proven ability to develop impactful public-facing reports, creating compelling narratives supported by rigorous evidence for different audiences.
• Experience of line management and working across teams to achieve shared goals
• Experience of procuring services, setting up contracts with external partners and ensuring projects are delivered on time and on budget
• Strong stakeholder and project management skills
• Working within or an understanding of the not for profit sector;
• Excellent verbal and written communication and strong analytical skills
• Good knowledge of the General Data Protection Regulation (GDPR) and Data Protection Act
• High degree of initiative and the ability to take responsibility for projects
• Personable, flexible and discreet; able to fit in to a small team

Experience in/knowledge of the following areas will help you to stand out, but is not required:

• Has knowledge and experience of the higher education and/or education sectors
• Has knowledge of the access and participation sector including the Office for Students’ standards of evidence and TASO HE guidance;
• Has knowledge of young people career transition related programmes

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
• Has excellent attention to detail;
• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings;
• Has experience of working with CRM systems (e.g. Salesforce)
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent
• Salary: £50,000-£55,000
• Working location: Minimum of 2 office days per week
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
• DBS check will be required

Interviews

Applications should reach us by 9am, Monday 3rd February, with first round interviews held over Zoom on Wednesday 12th February and Thursday, 13th February, and second round interviews held at our London offices on Tuesday, 25th February.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Community fundraising is at the heart of Lingen Davies, and we are very fortunate to have a strong tradition of support across our region. Our Community Fundraising Manager will work closely with colleagues across the charity to drive and grow our community fundraising even further, ensuring excellent supporter care and stewardship, and building long term relationships for the charity. Attending a range of community events and networking opportunities to act as the face of the charity, including delivery of presentations, and to raise our profile across the region. You will also form part of the team delivering our major fundraising and engagement events each year.

You will be responsible for maintaining and growing relationships with our community supporters, with a specific focus on supporting our highly effective fundraising committees. These are already established in Shrewsbury and in Montgomeryshire, and we are looking to set up more committees across the region. You will manage a small team of Community Fundraising staff and ensure they have what they need to offer the best possible support to people in our community who wish to support us. There will be a specific remit for this role, initially to build support for Lingen Davies in Telford and Wrekin.

Working to agreed budgets, you will help us to reach ambitious fundraising targets to ensure that we can provide the best possible support for people living with cancer in Shropshire, Telford and Wrekin, and Mid Wales.

You will work with colleagues to develop the use of our CRM system and apply data analysis to support delivery of the role, and to develop future plans and direction. You will be self-managing, motivated, have excellent interpersonal skills and be computer savvy!

We are entering an exciting new phase of growth and development, and this role has grow with us. If you would lke to be part of a team making a real difference to lives in our community, we'd love to hear from you.

Job Description ​​and Person Specification

Job title:  Senior Data and Supporter Services Manager

Reporting to: Head of Fundraising

Location: Hybrid London

Contract type:  Permanent 

Hours per week: Full time-35 hours

Salary & Grade: £50,823-£53,498 per annum

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups.  Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness.  For more information visit our website.

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our charity stronger. If you share our values and our commitment to redistributing surplus food, come and join us. 

The role 

The postholder will lead on developing and delivering a first-class fundraising operations, data management, and supporter services function to support anticipated growth in our fundraising activity, especially public fundraising. The postholder will lead on the ultilisation and optimisation of our newly implemented Salesforce database and support a step-change in our supporter services function and wider fundraising business processes. 

You will work closely with colleagues to develop new systems and lead on providing strong product management for the fundraising CRM and ensuring excellent supporter care and compliance across our fundraising streams.  income processing. You will develop and implement annual plans, manage a growing team, and work closely with staff across the organisation, including the Fundraising, External Affairs, Info Centre, and Finance teams.

Main areas of responsibility 

Leadership and Team Management:

• Provide inspiring and motivating leadership and coaching for the Fundraising Operations team.
• Lead a team that is supporter-centric, ensuring delivery of an outstanding level of tailored customer service across various channels.
• Develop and deliver operational business plans and budgets for the Fundraising Operations team.
• Act as an active member of the Fundraising Senior Management Team to embed a vision of ‘one team, one target’ to ensure income and supporter stewardship opportunities are maximised.

Stakeholder Management:

• Act as trusted advisor across Fundraising, Info Centre, Finance and Marketing teams.
• Communicate effectively with stakeholders, providing updates on progress and gathering feedback. 
• Work within set SLAs & standards for all services provided.

Salesforce Product Ownership:

• Develop and maintain a product vision and roadmap aligned with fundraising goals and objectives.
• Prioritise and manage the Salesforce product backlog, ensuring the delivery of high-value features.
• Work with internal and external technical teams to communicate requirements and ensure the successful implementation of solutions.
• Conduct requirements gathering sessions with stakeholders.
• Document and analyse business processes and workflows.
• Translate business requirements into functional specifications for the development team.

Data Management, Analytics and Reporting:

• Ensure the development of our data architecture in line with business needs.
• Ensure all required imports into Salesforce are carried out, and errors are resolved.
• Ensure that our systems support robust income processing including tracking income sources and reconciliation processes with our finance system.
• Ensure data accuracy, consistency, and integrity for Fundraising, including performing regular data audits, cleaning, and deduplication.

• Work with the Data Analysis and Insights Manager to ensure monthly, quarterly, and annual KPI reporting is provided to the Fundraising team, the Chief Income and Engagement Officer, and the Trustees.
• Ensure fundraising team leads are provided with data insights and analysis to facilitate the effective and data-led planning of fundraising activities and cultivation. Provide post-activity analysis to contribute to the department’s continuous improvement of its fundraising activities and thereby maximise income.

Fundraising Operations and Supporter Services:

• Ensure systems effectively support and prioritise workflow across the Fundraising Operations team and utilise to manage across the team.
• Accountable for accurate reconciliation of finance and Fundraising CRM systems within defined timeframe from month end.
• Accountable for the management of Gift Aid Declarations in Salesforce, and work with the Finance team to manage the monthly Gift Aid claim.
• Work with the Supporter Services and Compliance Manager and wider Fundraising team to ensure appropriate and complaint business processes are in place and kept up-to-date.
• Oversee the develop and management of robust processes for monitoring and responding to supporter complaints. Ensure the development and delivery of management information related to supporter complaints.
• Oversee the management of relationships with external fulfilment houses, payment providers (Stripe, GoCardless), and fundraising platforms (Enthuse, Just Giving, CAF, CAF America) on behalf of FareShare to ensure compliance and optimal supporter experience.

Fundraising Compliance, Policy Development and Risk Management:

• Work with the Fundraising team and with Fundraising SLT to ensure relevant and compliant policies are in place and kept up-to-date.
• Develop and implement approval processes to ensure compliance of Fundraising activities across all relevant areas of legislation (GDPR, PECR, Gift Aid, Code of Fundraising Practice)
• Work with the Fundraising and Marketing teams to ensure compliance in Data Protection legislation (GDPR and PECR) across fundraising campaigns and activities.
• Ensure DPIAs (Data Protection Impact Assessments) are undertaken when needed and escalated as appropriate.
• Ensure all Fundraising Gift Aid processes and records are in line with HRMC requirements. Support the Finance team with any HRMC Gift Aid audit.
• Advise the Fundraising team on appropriate implementation of the Code of Fundraising Practice across their activities to ensure compliance.
• Ensure compliance with FareShare gift acceptance policy through the management of the due diligence process.
• Be responsible for drafting and maintaining fundraising policies to ensure compliance with all relevant legislation and best practice.
• Manage the fundraising risk register ensuring risks are documented, understood, managed, and escalated as appropriate.
• Act as a trusted advisor to senior stakeholders on fundraising compliance.

Person Specification 

Essential Criteria 

• Experience in leading and managing a team or function, and strong motivator of people.
• Strong knowledge of Salesforce or another similar CRM, particularly in relation to fundraising and donor management. 
• Proficiency in data analysis and reporting within Salesforce or another similar CRM, particularly in relation to fundraising in a non-profit organisation.
• Strong understanding of fundraising supporter services and data management processes, and best practices. 
• Understanding of financial reconciliation processes and the role of a CRM in effectively managing income processing.
• High level of knowledge of the fundraising regulatory environment, including the Fundraising Regulator Code of Practice, HRMC Gift Aid regulations, GDPR and PECR.
• Experience of supplier management (ideally within a customer-facing service environment) with the ability to proactively manage supplier contracts and relationships to maintain the best-possible service and value.
• Excel to an advanced standard, as well as Microsoft Word, Outlook, and PowerPoint.
• Excellent project management skills, with the ability to manage multiple projects simultaneously. 
• Strong analytical and problem-solving skills. 
• Exceptional communication and interpersonal skills, with the ability to work effectively with diverse teams and to understand and communicate technical and legal/compliance concepts to non-technical stakeholders. 
• Proven experience of implementing significant process improvements and co-ordinating with teams across an organisation.

Desirable Criteria 

• Experience of leading supporter services in a fundraising environment
• Knowledge of Salesforce.
• Experience of writing high-quality policies and procedures.

Competencies and behaviours 

• Leadership – understands how to unite and motivate a team behind a shared vision and purpose.
• Business thinking - understands the purpose and objectives of FareShare and their relevance to the role.
• Personal impact - personally accountable for delivering effective, quality outcomes.
• Credibility - secures the confidence of others quickly and to work effectively as an ambassador for FareShare.
• Passion for results - understands what constitutes the highest level of performance as perceived by peers and stakeholders.
• Judgement - making sound and timely decisions which are evidence-based.
• Evidence of continued professional development.
• Excellent attention to detail; methodical and organised
• Ability to adapt to changing priorities and work in a fast-paced environment.
• An understanding of and commitment to FareShare’s mission. 
• A commitment to Equality, Diversity, and Inclusion. 
• Flexibility and collaborative style of working across FareShare and with all our stakeholders.

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan