Database Manager Jobs

Are you a motivated self-starter with an eye for both detail and planning ahead? Do you enjoy working in a busy office? Does the Centre’s vision of helping people learn how to live well together inspire you?

The primary task of the Office Manager and Company Secretary is to head up office and related services to support program leads and enable delivery of all workstreams to a high standard. The role will require periodic working away from the Centre office at other venues in Leicestershire where training / engagements take place.

The post is line managed by the Centre Director.

Tasks of the Office Manager and Company Secretary

1. Managing the Centre Office:

o Administrator for Volunteers, Associates, Consultants, Faith Practitioners and Others who assist Centre program delivery.

o Supervision and/or administration of other office-based support personnel as necessary.

o Ensuring the smooth functioning of the Centre: utilities, IT equipment, internet access etc. Provide day-to-day IT support, undertake initial trouble shooting before external help is sought.

o General Office duties as required - emails, calls, visitors, hospitality, setting up of teaching rooms, post, printing, copying, ordering supplies, meeting attendance, minute taking, document writing, oversight of database, mailings, etc.

o Responsibility for promotion and recruitment for courses.

o Production of leaflets, flyers and newsletters as required.

o Ensure the Centre’s website and social media channels are up-to-date and accurate.

o Ensure email distribution lists and communications systems are up-to-date and used to the greatest effect to communicate the impact of our work to our membership and wider stakeholders.

o Have overall management of all policies and procedures, ensuring accurate records are maintained and regular reviews are managed.

o Ensure the office and whole premises are clean, organised and a safe environment for employees, volunteers and visitors.

o Health and Safety, GDPR and safeguarding responsibilities, including DBS checks and acting as Data Protection Officer.

o Premises care – oversight of day-to-day maintenance, including equipment, gardening and cleaning matters.

o Oversee the management of the library by a suitably qualified volunteer.

o Providing support for Centre staff as required.

o Organizing and managing hospitality and catering at the Centre and offsite where training takes place.

2. Acting as Company Secretary:

o Ensuring duties performed and returns made to Companies House.

o Ensuring Charity Commission requirements kept and returns made.

o Duty as signatory to bank accounts, keeper of Centre debit card, and exercise oversight of petty cash disbursements.

o Service Trustees’ meetings, including working with colleagues to ensure outstanding actions are delivered.

3. Assisting the Director and Deputy Director:

o The Office Manager provides a PA service to the Director and Deputy Director as required, adding capacity to those roles, e.g. in helping set up programs, recruiting personnel, producing reports from data, booking venues, etc.

Reporting To:      Senior Corporate Partnerships Manager (Account Management)

Location:                 Hybrid (with London working)

About The Felix Project

The Felix Project is London’s largest food redistribution charity. Started in 2016, its vision is a London where good food is never wasted, and no one goes hungry. In 2024 our workforce of over 200 staff and 13,000 volunteers collected and distributed the equivalent of 38 million meals to Londoners in need. This is done through a network of 1,200 community organisations and schools who are working on the frontline to feed people who are experiencing hunger and cannot afford to regularly buy the food they need. The Felix Project works with hundreds of suppliers from across the food industry, including supermarkets, wholesalers, farms and restaurants to rescue high quality surplus food, that cannot be sold and would otherwise go to waste.  

In London, one in four working families regularly struggle to afford to feed their children, equating to an estimated 325,000 families across the capital. The cost of food has increased by 30% in the past three years and one in eight working families have less than £3 a day for food, after paying their bills. About 20% of working families have been forced to access a food support service for the first time during 2024 due to the rising cost of living.  

Our work has never been more needed, and demand continues to grow we are building our expertise and impact in response. The Felix Project now operates from four main depots in North, South, East, and West London, with ‘point-to-point’ projects in Central London and Canary Wharf. Felix’s Kitchen in our East London depot produces up to 5,000 meals per day from surplus food. Felix’s Multibank in West London distributes non-food items to those who need it most. As part of the charity’s involvement with The Coronation Food Project, we are launching an innovative food processing lab – The Felix Food Factory. 

Purpose of the Job

The Corporate Partnerships Manager (Account Management) will play a key role in driving growth in the renowned Corporate Partnerships Team, at The Felix Project. In line with organisational strategy, the Corporate Partnerships Team is expanding and is challenged to raise £7.5 million in 2025. We are looking for a talented and experienced Corporate Partnerships professional to join the team and play a key role in driving, growing, and ensuring the continued success of the team. The focus of the role will be to deliver exceptional account management to a portfolio of the charity’s key corporate partners. You will play a key part in the successful maintenance, renewal, and uplifting of accounts. The team currently has both a strong portfolio of partners so there will be many opportunities to develop strong, long-term and strategic partnerships.

The Income Generation Team is challenged to raise £17.9 million in 2025 and consists of excellent group of fundraisers looking after Trusts & Foundations, Major Donors, Individual Giving, Challenge Events and Community. The role requires frequent collaboration with all income streams to ensure the effective management and stewardship of all partners. 

Alongside this there will be a requirement to build strong working relationships with teams across the organisation to identify, engage and steward funders, including the charity CEO and trustees. There may be the occasional need to work evening and weekends at networking and fundraising events such as the London Marathon. 
 

Duties and Accountabilities

1.  Account Management 

• Take ownership of and grow several existing partnerships.
• Work with the Senior Corporate Partnerships Manager (Account Management) and other members of the team to implement a new account management strategy. 
• Create and deliver robust stewardship plans to ensure our partners have a great experience and renew their support. 
• Ensure key partnership milestones are met, reported, and celebrated with key internal and external stakeholders. 
• Proactively set fundraising targets and be responsible for budgeting and financial planning for all partnerships being led on.
• Work independently and with other members of the team to enhance the account management offering for partners. 
• Ensure a smooth onboarding of new partners, by working closely with the New Business team. 

2.  Strategy 

• Play a key role in implementing our corporate fundraising strategy, planning time to budget, while meeting specific KPIs and organisational objectives.
• Liaise with Finance Team to ensure that all projects are being suitably funded, and all income is being allocated correctly.
• Support the Senior Partnerships Manager and Head of Corporate partnerships with the strategic development of key partners, ensuring and embedding long term sustainable income streams. 
• Contribute to an agreed annual income target for the Corporate Partnerships Team.

3.  Monitoring and reporting 

•  Assist the Senior Corporate Partnerships Manager with forecasting budgets, ensuring records are maintained and updated to enable income reporting and analysis of activity
• To adhere with GDPR and to be fully conversant with relevant legislation and guidelines of the fundraising regulator.
• Maintain up to date records of funding partnerships and leads and their movement through the cultivation cycle.

4.  Line Management 

• Potential to take on the line management responsibility for a Senior Corporate Partnerships Officer, supporting their professional development. NB: this may not be an immediate responsibility. 

Person Specification

The Felix Project recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from candidates from diverse backgrounds.

We particularly welcome applications from those of a black and minority ethnic (BAME) background, as BAME people are currently under-represented within The Felix Project.

Essential skills, knowledge, and experience relevant to this role 
Essential criteria:

• Experience of delivering exceptional service for clients/ partners. 
• Demonstratable experience of managing five or six figure corporate partnerships.
• Evidence of successfully managing a wide portfolio of partners; ensuring their KPIs are hit (or exceeded) and their budgets managed. 
• Excellent interpersonal and communication skills.
• Experience of working on a CRM database.
• Ability to work occasional evenings and weekends, as required.

Please review our job portal for further details on the role, including job description.

Benefits

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our depots.
• After work activities such as Felix’s softball team, running club and cycling club

Application procedure
Please apply via this recruitment portal.Please upload your CV and a covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).

After you have submitted your application, you have 24 hours in which you can access you application and make edits. We suggest that you complete one last proof-read after submission and double check that your CV etc. uploaded correctly.

The Felix Project can only employ applicants who currently have the right to work in the UK.

Based in central Birmingham, with regular travel and some flexible home working.

Salary £43,275 per annum - full time 36 hours per week.

Benefits include: 30 days holiday, working flexibly policy, non-contributory healthcare benefits, season ticket loans and a company pension scheme.

Deadline for applications: 11 March 2025

Interview Date: 24 March 2025

For full details of the role, please download and refer to the Job Description on our website "Partnerships Manager - British Dietetic Association (BDA)"

Please apply enclosing a *covering letter and your CV.

We are the British Dietetic Association (BDA). We are an award-winning not-for-profit organisation, based in Birmingham, employing dedicated, dynamic and professional staff who deliver services for our membership of more than 12,000 dietetic professionals.

We are the leading organisation of nutrition professionals in the UK; representing the entire nutrition and dietetic workforce across all sectors. Our vision is to improve the health of the UK population by: protecting and improving health and care services, developing health and social care nutrition policy, improving the impact of dietetics and promoting positive discussion on food, nutrition, wellbeing and health.

Role details:

The BDA is seeking a Partnerships Manager to work as part of the Commercial Team in order to lead the management and development of the BDA’s corporate partnerships, the securing of sponsorship & partnership income and the delivery of the BDA Work Ready programme, to support the financial sustainability of the association through income diversification.

The role has a particular focus on delivering an integrated approach to partnership development and governance and works across the organisation to maximise the impact of commercial partnerships for our partners and our membership.

The role will support the BDA’s Strategic Plan 2024-34 and will suit a candidate with a proven track record of account management, proposal writing, line management, CRM reporting, commercial sales experience and creative problem solving skills.

The BDA have a collection of small departments who all work closely together and have a ‘one team’ ethos, so a friendly, team-oriented approach will be welcomed, as well as a strategic, decision-making skills.

Ideal candidate:

We’re looking for someone who can hit the ground running and who is able to continue excellent relationships with our established stakeholders whilst developing new commercial prospects. We would like you to be dynamic and ideally have experience of developing commercial strategies within a regulated or professional association/charity environment along with an understanding of delivering commercial services to a range of partners.

In return, we offer exciting opportunities to develop the commercial arm of the BDA and build purposeful partnership relationships. The team is very friendly and supportive but the role will require somebody who enjoys the challenges that come with a broad role in a small team, as much as meeting sales targets and monitoring project impact.

For full details of the role, please download and refer to the Job Description.

Please apply enclosing a *covering letter and your CV.

*Please note: Only applicants who submit a covering letter will be shortlisted for interview.

Job Title and Summary: As Soi Dog Foundation enters an exciting phase of growth in our fundraising, with ambitious plans to transform our use of data and donor engagement, this role is crucial to our success.

Leading the Data and Donor Services team, this position combines the strategic optimisation of our data systems with ensuring excellence in donor care. The role is responsible for:

• Managing and developing our Raiser's Edge database and donor portal
• Improving donor retention and reactivation rates through data-driven strategies
• Ensuring exceptional donor service delivery and support
• Developing analytics capabilities and insight generation
• Leading system improvements and team development

Working closely with the Digital Fundraising Coordinator, this role drives the strategic use of data to optimise donor communications while managing a high-performing donor services function that supports our growing international donor base. The Data and Donor Services Manager reports directly to the Director of Fundraising International and indirectly to the Director of Fundraising Thailand.

Key Responsibilities:

1. Data System Management & Quality

a. Design, document and manage audit procedures quarterly to ensure accuracy of donation data maintained in Raiser's Edge

b. Coordinate required data cleanup to optimise database quality and reduce costs

c. Develop SOPs and maintain accurate documentation for all data processes d. Perform annual audits of all SOPs to ensure accuracy

d. Ensure security of private personal data across markets

2. Analytics & Insight

a. Develop and maintain interactive dashboards utilizing a suite such as Power Bi, showing fundraising performance, donor behavior, and campaign effectiveness

b. Provide monthly reports to Directors with continual improvement of reporting and insights

c. Develop reporting mechanisms for donation trends (amounts, duration, frequency)

d. Analyse campaign performance to determine ROI and optimisation opportunities

e. Develop and implement donor segmentation framework

f. Lead monthly analysis of donor behavior patterns with fundraising team

g. Track and analyse performance across international markets

3. Data Systems & Infrastructure

a. Drive continuous development of data infrastructure and CRM capabilities

b. Train and support staff members in CRM use

c. Maintain technical documentation of all system processes

d. Lead development and implementation of system improvements

e. Manage regular engagement with Blackbaud

f. Run monthly user group meetings to drive CRM adoption

4. Data-Driven Strategy

a. Develop strategies to maximise lifetime giving value based on donor insights

b. Champion best practices in donor data management

c. Create and implement data quality frameworks

d. Support fundraising planning through data analysis

e. Design data-driven approaches to improve retention

5. Donor Services

a. Oversee donor communication and support processes

b. Manage gift verification across giving platforms

c. Handle Gift in Will information requests

d. Support team in managing donor queries and changes

e. Provide assistance to non-native English speaking team members

f. Ensure exceptional donor care standards

6. Team Leadership

a. Manage the Data and Donor Services team

b. Conduct regular 1:1s and set clear performance expectations

c. Develop team members' skills and capabilities, and build business cases for team growth

Department and Supervisor: This position reports directly to the Director of International Fundraising & Marketing, and indirectly/works closely with the Director of Fundraising Thailand.

Skills and Qualifications:

• Fluent English speaker
• Some knowledge of Thai culture and language (desirable)
• Demonstrable experience and knowledge of designing, leading and managing successful data and insight provision
• Previous fundraising or non-profit experience
• Ability to transform data and information requests into actionable insights based on stakeholder's interests and requirements
• Ability to take a pragmatic, evidence-based approach to ensure appropriate decisions are taken
• Working knowledge payment processors such as Braintree and PayPal
• Able to pre-empt problems and think creatively to recommend solutions
• Experience with email management software such as Mailchimp
• Experience of delivering data analysis and reporting services
• Experience of delivering data to increase the operational effectiveness of an organisation
• An effective and assertive leader, able to empower and grow high performing data specialists
• High level of attention to detail and excellent computer literacy
• Exceptional customer service skills
• A passion for animals and animal welfare
• Experience of working with Raiser’s Edge NXT (desirable)
• Experience of working with Power Bi, or as other suites such as Google Analytics, Looker etc. (desirable)

Location: We’re open to candidate who wish to be based in either Soi Dog Foundation, Mai Khao, Phuket, Thailand or based in Bangkok.

For the Bangkok-based role. Initially, there will be a hybrid working arrangement with some work-from-home flexibility and as we establish our new office in Bangkok, this will transition to a full-time office-based position and can travel to Phuket when necessary. Soi Dog will cover flight and accommodation during working in Phuket.

Type of Employment: This position is full-time.

Additional Information

• 19 annual holidays (including 13 days of Thai National Holidays) rising annually on an incremental scale
• Annual Salary Adjustment
• Social Security
• Provident Fund
• Uniform provided
• Visa and work permit
• Housing Allowance

Aspire NN is the newly formed partnership, established to support the strengthening and growth of the Voluntary, Community and Social Enterprise sector in North Northamptonshire.

Lead by Groundwork Northamptonshire, the following partners have come together; SERVE, Volunteer Action, NACRE, Support Northamptonshire, North Northants Social Enterprise Network.

Carefully considered to ensure that we have a breadth of offer for the requirements of the communities in North Northamptonshire, including rural needs, protected characteristics, place-based focus (Corby/Kettering/East Northants/Wellingborough) and bringing in expertise on Social Enterprise to support diversity of the funding base for the sector. 

The Impact and Performance Officer will be responsible for establishing robust and clear systems for tracking the performance and impact of our infrastructure work. This is essential so we can start to learn quickly from what the sector is telling us, looking at need and feedback you will build a robust platform for data collection, impact measuring and feedback. 

Lady Margaret Hall is seeking a Database Manager to manage the database and gift and data processing in our Development Team.

It is an exciting time to join the Development Team. In 2028/29, LMH will celebrate its 150th anniversary. A significant fundraising campaign will be launched in May 2025. The Database Manager will play a vital role by supporting the delivery of the campaign – primarily through gift processing and reporting on progress. The College will also, alongside the University, be gradually migrating databases from DARS (Raisers Edge product) to a custom-built Microsoft CRM. The Database Manager will lead on managing this migration of data with support from the University DARS team.

The Development Team are hybrid working with a minimum of three days per week based in the office. The position includes some out-of-hours work for event attendance, for which TOIL will be given.

We offer a wide range of benefits, including a generous annual leave allowance, free lunches and a University contributory pension scheme. Additional benefits include a childcare salary sacrifice scheme, a bicycle purchase scheme, bus and train season tickets, eligibility to apply for a parking permit scheme, an employee assistance programme, regular social events and a free annual flu jab.

For more information about the College and to view the job description and person specification, please visit our website. To apply, please submit a CV and cover letter.

Closing date: Midday on Monday, 10th March 2025.
First interviews: Friday, 14th March 2025.
Second interviews: Tuesday, 18th March 2025.

The Talent Set are delighted to be working with a fantastic children's charity to recruit their next Database Manager.

The charity offers a flexible working environment, with hybrid working from their London office. 

The ideal person for the role will be a confident Salesforce user with excellent project management skills and a deep understanding of how to collaborate with stakeholders, identify their needs, and leverage Salesforce features to address them effectively.

As a member of the Data Team within the wider Supporter Engagement function, the role will act as the Salesforce Administrator, responsible for maintaining Salesforce and overseeing the work of the Database Assistant, particularly in income reconciliation for the organization. The Database Manager will also be responsible for training staff, managing development of marketing and donation integrations, maintaining and building automation and flows, and ensuring data is prepared promptly for marketing communications.

Key Responsibilities:

• Oversee the development and upkeep of the charity's Salesforce database, collaborating closely with the Fundraising, Finance, and Compliance teams to ensure precise data collection and reporting.
• Manage the creation, development, and maintenance of Automations and Flows, ensuring the seamless operation of essential integrations and applications, including FinDock (donation platform), Dot Digital (email platform), and Campaign Audience Builder.
• Guarantee the timely and accurate delivery of email communications by preparing data based on selection briefs and audience segmentation.
• Offer support and guidance to the Database Executive on handling queries and tickets from across the organization.
• Proactively address and resolve queries, errors, and requests efficiently and in a timely manner using the Salesforce Case Ticketing system.

Person Specification: 

• Proven experience in developing Salesforce solutions to meet business needs.
• Skilled in administering and developing solutions with Salesforce-integrated email marketing platforms and online donation systems.
• Excellent communicator, capable of explaining complex concepts in a simple and understandable way for non-technical audiences.
• Proficient in data extraction and analysis, with a keen eye for detail.
• Process-oriented, with the ability to identify business challenges and implement effective solutions and database functionalities.
• Capable of managing database-related projects with efficiency and effectiveness.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Database Manager
Full-time, permanent post
Salary: £37,174 per annum
Cambridge

About Us

Newnham College has an impressive track record of fundraising and alumnae relations and a professional Development team which works to create a high-profile programme of eclectic events, functions and initiatives to support students and educational life at the College.

About the Role

We are now seeking to recruit a full-time Database Manager with key responsibility for providing vital prospect research and prospect management, along with data support, enhancement, and analysis to team members in effecting a wide variety of projects, including the current £25m fundraising campaign. This represents an excellent opportunity for someone experienced in working with data in a fundraising context to take a proactive role and make a significant contribution.

This is a permanent, full-time post, working 37.5 hours a week from the office in College. The salary is paid at point 41 on the University’s single salary spine, currently £37,174 per annum. The College offers membership of the USS pension scheme, to which the College makes employer contributions of 14.5%. Holiday entitlement is 33 days per year (inclusive of bank holidays), and other benefits include a free meal when on duty, free car parking where available and free use of the College’s gym facilities.

About You

The successful candidate will have an excellent knowledge of managing and interrogating databases, specifically Raiser’s Edge, and have experience of prospect research, prospect management, and working in Alumni Relations and Development in Higher Education, along with financial reporting, data analysis, and a keen understanding of data protection legislation. Willing to work collaboratively as part of a close-knit team and bringing attention to detail, excellent administrative and numeracy skills, the postholder will also be able to demonstrate a sympathy with and commitment to the ethos and aims of Newnham College.

Closing deadline: noon on Monday 10 March 2025.
The intention is to hold interviews during the week commencing Monday 17 March 2025

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

Newnham College is an equal opportunities employer.

No agencies please.

Do you want to use data-driven approaches to bring change to people’s lives? Enjoy meeting new people, helping them, and teaching them new skills? Want to gain new experiences in the diverse and developing homelessness sector? If any of those sound like you, then we would love to hear from you! 

Homeless Link have an exciting opportunity for you to work with data to help thousands of rough sleepers get the help they need. We are looking for a new Database Support Officer to bring their enthusiasm and technical and communication skills to our fast-paced environment, which nurtures future development opportunities.

CHAIN – the Combined Homelessness and Information Network – is a multi-agency database for rough sleeping services in London. It plays a central role in the sector, allowing workers to share information with each other and ensuring their clients get the right support.  It is one of the world’s most comprehensive systems of its kind, and is used for developing London and UK-wide rough sleeping strategy and policy.

This dynamic role requires a flexible skillset, responsiveness, and a willingness to learn. Working collaboratively in our small team, you will:

• Develop relationships with rough sleeper outreach services,
• Help to run the busy CHAIN Helpdesk service,
• Create bespoke reports and statistics
• Facilitate training sessions
• Participate in the ongoing development and improvement of the system

The ideal candidate will combine a genuine enthusiasm for helping others and continuously improving services with great attention to detail, and problem-solving skills. You’ll have a high level of expertise in Excel and some understanding of managing databases. We’ll provide lots of support to develop your skills in using Access and Salesforce, as well as your understanding of data protection policies, and of the work of the homelessness sector.

We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.

For full details of the role and how to apply use the link to visit our website.

I am excited to be working with a amazing campaigning organisation in search of a Database & Operations Manager. This is a full-time, London based hybrid role for around 3-months. We’re looking for a highly organised and proactive Database & Operations Manager to lead the database team, oversee key supplier relationships, and manage office logistics. If you have experience in database management, supplier coordination, and office administration, we’d love to hear from you!

Key Responsibilities:

Database & Member Support – Oversee donation processing, database management, and member queries, ensuring accuracy and efficiency.
Supplier & Technology Management – Act as the main contact for IT, phone, and postal service providers, managing contracts and troubleshooting issues.
Office Logistics & Health & Safety – Ensure a well-organised, secure, and compliant office environment, overseeing H&S regulations and workplace improvements.
Staff Coordination – Manage office attendance rotas and facilitate seamless communication across teams.

What We’re Looking For:

? Strong experience in database management, donation processing & member support
? Proven leadership in team management & supplier coordination
? Excellent organisational & problem-solving skills in office admin & logistics
? Knowledge of GDPR, CRM systems & data protection (desirable)

If you have the above skills and experience and are immediately available, please apply online today!

Brand new role to develop fundraising in a local well-supported charity! Would you like to be a part-time Fundraising Manager in the Special Stars Team and help make a real difference to children and adults with disabilities?

Special Stars Foundation aims to improve the quality of life for people with disabilities and their families across Hull and East Yorkshire by providing a diverse calendar of creative and social activities. Also, we offer a range of support, training and advice services for parent carers.

The charity is ready to move forwards, to expand its services with a proactive, professional internal team. We are therefore seeking an experienced Fundraising Manager who has fundraising knowledge along with the passion and dedication to be part of the management team and lead, with support from the CEO, on all our fundraising. We would also welcome applications from those with transferable skills wishing to start a career in fundraising.

Position: Fundraising Manager

Responsible to: CEO

Location: We have an office in Princes Quay, Hull where you will be based however flexible and remote working is offered. 

Hours: 32 hours per week (0.8FTE) 

Salary: £24,000 (£30,000 per annum FTE)

What we offer:

• 28 days annual leave plus Bank Holidays (FTE)

• Pension

• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

How to apply: If you do think this is the role for you then please submit your CV and covering letter via the Charity Jobs website. Please note this role is subject to an enhanced level DBS and flexible working may be considered. Click the Quick Apply button below.

First-round interviews will take place in the week commencing 31st March; final interviews are due to take place in the week commencing 7th April.

Closing date: Midday Tuesday 25th March 2025

The role will cover:

• being part of our management team, working with two other managers in different departments and the CEO.
• leading the planning, development and delivery of new fundraising income streams e.g. local corporate, trust funding, community, that will resonate with stakeholders. 
• leading in implementing the operational plan for our fundraising income. 
• engaging with people organising their own fundraising activities for the charity.
• engaging with supporters taking part in third-party activities and events to raise money for the charity.

Our ideal candidate will be someone:

• with a successful track record of building relationships and generating income from local fundraising opportunities.
• with strong communication skills who can inspire others to support and continue to support.
• who is solution focused and creative.
• who can manage their time and workload in a busy office setting as well as when working independently.
• who can deliver a fundraising portfolio within an overall charity target, demonstrating an understanding of how to mitigate risk and maximise return on investment.

Our commitment to inclusion and accessibility:

At Special Stars Foundation one of our key focuses is around equality and making sure our services are accessible and inclusive to everyone with a disability. We have the same goal for people working with us. Special Stars Foundation is committed to recognising and valuing individual differences and the contributions of all people.

Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with our CEO Louise Miles

Privacy and Safeguarding:

At Special Stars Foundation we take our commitment to safeguarding seriously and work to protect and promote the rights of the people who we support. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to an enhanced DBS check (Disclosure and Barring Service).

As the UK’s leading dementia research charity, we’re determined to stop this from becoming a reality. We’re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure.

This programme sits across the Digital Engagement, Data & Analytics, and IT spaces: from how and through which platforms we engage with new and existing supporters; how we expertly track, understand, and drive decisions based on accurate and insightful supporter data; and which technologies we should invest in to provide the most appropriate services to our supporters and our employees, and ensuring we protect ourselves from threats such as cyber-attacks.

Reporting into the Director of Individual Giving and Legacies and with a dotted line to the Director of Strategy and Governance, the Senior DDT Transformation Programme Manager is responsible for using project and programme management best practice to drive this programme of activity forward.

Main duties and responsibilities of the role:

Programme Management

· Work with Heads of Department and project managers to develop a programme plan that incorporates all strategic DDT Transformation initiatives and ensures clear direction towards our end goal of Data, Digital, and Tech excellence and the world class delivery of our supporter experience.

· Manage the DDT Transformation programme, regularly monitoring progress and promptly facilitating discussions on changes to ensure impact across the programme and wider organisation is understood and the most appropriate mitigations are put in place.

· Undertake stakeholder and risk mapping for the DDT Transformation programme, ensuring these are appropriately managed and regularly reviewed over the course of the programme.

· Working with the Internal Communications Manager and key stakeholders within the DDT Transformation Programme, develop and maintain the programme’s internal communications plan, and manage and design the programme’s change management plan.

· Oversee the DDT Transformation Programme budget, working with workstream leads to monitor budgets and support in budget reporting and business case writing.

Programme Governance

· Oversee DDT Transformation Programme Governance, including establishing and managing a reporting structure, ensuring clear and agreed communication between individual projects and the steering committee, and defining agreed escalation points.

· Support the Director of Individual Giving & Legacies (Chair of the DDT Transformation Programme Board) in preparing for steering committee meetings, including reporting on programme progress and escalating risks and change requests, ensuring the committee has the information required to perform its role in steering the wider programme.

· Ensure all initiatives within the DDT Transformation programme are set up according to ARUK’s project management best practice. Liaise with the Head of Programme Management to ensure the appropriate level of project management support across the DDT Transformation programme.

What we are looking for:

· Proven track record of overseeing large, complex, cross-organisational technical and non-technical projects, such as CRM Implementation, Website Development, and Digital Literacy, on time and on budget. 

· A good understanding of marketing and customer experience.

· Sound knowledge of different project management methodologies (e.g. Agile, Waterfall) and experience in using these.

· Experience of managing project assets such as project budgets, deliverables and risk logs.

· Experience of working with a third-party implementation vendor during a project.

· Sound knowledge of different project management methodologies (e.g. Agile, Waterfall) and experience in using these.

· Experience of managing project assets such as project budgets, deliverables and risk logs.

· Experience of working with a third-party implementation vendor during a project.

· Excellent communication skills, with an ability to build relationships, trust and respect at all levels. Effectively communicates to people of all different technical abilities.

· Demonstrates strong negotiation, influencing and decision-making skills.

· Demonstrable skills in stakeholder management, with an ability to develop and adapt to different stakeholder groups. 

· Ability to drive change and hold challenging conversations at all levels and with third-party vendors.

· Strong team player who can work both independently and collaboratively with internal and external stakeholders.

· Excellent planning and organisational skills, with an ability to work to deadlines and reprioritise work in accordance with the organisational needs.

· Good written and verbal presentation skills.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £54,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 9th March 2025, with interviews likely to be held week commencing the 17th March 2025. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Location: London - North Greenwich, Design District; 50:50 hybrid working

Hours of work: 3–5 days a week; 0.6–1 FTE, based on experience and availability

Salary: £38,000 to 43,000 per annum pro rata

Reporting to: Chief Executive Officer

Starting Date: As soon as possible

Contract Type: Permanent

The Operations Manager will be part of the core team; working closely with the CEO, Office and Digital Communications Manager, Development Manager and Finance Manager to manage workflow and systems across the organisation. This includes identifying areas for operational efficiency, designing and implementing new processes and policies, ensuring compliance with charitable and regulatory requirements, managing digital systems and streamlining workflows. They will also work with the wider team on recruitment, training, staff development opportunities and organisational project management. 

We are seeking an organised and detail-oriented person with a good understanding of charity policies and regulations, as well as experience with optimising operational workflow and systems to ensure that the organisation can run more smoothly and efficiently.

The role is based at Open City’s office in the Design District in North Greenwich and we envisage it as a three to five days per week job, depending on experience and availability. 

The closing date for applications is Monday 10 March 2025 at 12.00 noon. 

We're looking for a Membership Administrator to join our small, remote team to support our growth and deliver for our members. 

This role will support the membership functions of the NI to look after the day-to-day administrative tasks relating to member services, including maintaining databases, managing renewals, and providing customer service to members. This role is critical in supporting the organisation’s mission to engage and retain members, ensuring they receive value and are satisfied with their experience.

Job Summary:
The Membership Administrator is responsible for overseeing the membership process from onboarding new members to managing ongoing renewals and maintaining the membership database. The role involves ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits. The position requires strong organisational skills, attention to detail, and proficiency in database management.

Key Responsibilities:

1. Membership Administration
2. Customer Service
3. Communications 
4. Data Management and Reporting

Qualifications and Skills:
• Essential Experience:
o 2-3 years of experience in membership administration services, customer service, or administrative roles.
o Proficient with CRM or membership management software, including database management and reporting.
o Skilled in delivering exceptional customer service within a professional environment.
o Experience in administering a membership or customer renewals process.
o Background in non-profit organisations, associations, or professional membership.

Work Environment:
• Mainly working from home so could be based anywhere in the UK. There will be some travel with regular meetings in London.

Flexibility and Accessibility: We offer flexible hours and remote working options to accommodate individual needs. There will be support available for remote workers who may require specific adjustments, such as ergonomic setups or assistive technologies.

Commitment to Inclusion: We are committed to fostering an inclusive workplace where everyone feels valued. We welcome applications from candidates of all backgrounds, including those from underrepresented groups in the finance and nuclear sectors. Our recruitment process is fair and accessible, and we are happy to provide accommodations upon request. If you require adjustments to the application process, please contact us so we can support you.