Data Marketing Manager Jobs in Hoylake, Wirral
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a Senior Legacy & In Memory Manager to join our team.
Please see below for more information on what just might be your future role.
About You
Do you have a passion for legacy and in memory giving? Do you have knowledge of legacy administration and have team management experience too? If so, this may just the job for you!
About the Role
Contributing over 50% of the organisation’s fundraised income, this role is crucial for Help for Heroes. Working with your team, you’ll be responsible for the organisation’s legacy marketing strategy and administration, as well as the in memory giving strategy, maximising both income sources so that we can deliver more services to veterans. You will be able to make a significant impact and will use your expertise to drive forward the programmes. There’s lots of scope and potential for someone to make a real difference and achieve considerable success!
About the Team
The post holder will be working as part of the Individual Giving team in the Commercial Directorate which includes Supporter Care, Individual Giving and Legacy & In Memory. Across all our relationships, we build trust and engagement with our supporters and with each other. The quality of how we deliver our objectives is just as important as the end results. We are known for our expertise, supporter focus and collaboration. We’re friendly, supportive and like to get things done!
Regional Fundraiser (part time) – Northern Scotland
Ideal locations include near Inverness, Aberdeen or Dundee to allow travel across the North of Scotland.
22.5 hours per week
Actual Salary: £23,170.80 (38,618 FTE)
Car allowance: £2,040
Working pattern to be agreed, 3-4 days a week (with occasional evenings or weekends)
About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.
We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.
We are looking for an experienced Fundraiser to join our national team, who can inspire the diverse communities across the North of Scotland to unite support for their fire community.
The Benefits
As an Employee of the Charity, we pride ourselves on ensuring you have great employee benefits along with a caring and supportive working environment.
• Salary of £23,170.80 per annum (equivalent £38,618 FTE)
• £2,040 per annum Car Allowance (Ts & Cs apply)
• Pension: 8% pension contributions (All pension contributions are paid by the Charity on your behalf. No employee contribution is required, though can be made through a salary sacrifice scheme)
• Paid Annual leave: 25 days’ holiday rising to 27 plus Bank Holidays (pro rata)
• Life assurance: 3 x basic salary
• Access to an Employee Assistance Programme, Health Care cash plan, and other support tools.
The Role
Building relationships with the fire and rescue services in your area, you’ll become an integral part of the local fire services community. You’ll join a nation-wide team of inspiring and innovative fundraisers, working collaboratively to secure the much-needed income for the Charity.
Helping to coordinate events, support fundraising initiatives and implement new ideas, you’ll support your people, stations, and offices to raise awareness of the Charity and achieve and exceed income targets, as well as working with local businesses and people to maximise our fundraising potential.
By generating the income we need to realise our ambitions, you will help us to be there for even more members of the fire and rescue community.
This role is subject to a Basic Disclosure and Barring Services Check.
About You
We’re looking for an enthusiastic and innovative fundraiser to join our team, full of ideas and a positive attitude. You’ll need excellent business and project planning skills, as well as the ability to multi-task and adapt your communication style to your audience.
You’ll be responsible for maximising the potential fundraising income from every initiative you support, so you must be able to effectively engage with multiple stakeholders and build strong networks.
You’ll also be able to support and inspire our volunteers, ensuring that these vital links between our Charity and the fire and rescue services are happy and fulfilled in their roles.
Reporting to the Regional Fundraising Manager, you’ll be an excellent communicator with exceptional organisational skills and a ‘can do’ attitude.
How to apply
Please apply online, via our recruitment portal.
We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives
The client requests no contact from agencies or media sales.
This is an exciting and important administrative role, offering a fantastic opportunity to support the smooth operation of a dynamic charity. We are looking for a proactive person to join as administrative support for our communication and marketing team. Are you driven by great organisation and an attention to detail? Then this is the job for you!
We are looking for someone who can support the busy communications team by providing strong administrative support across a variety of areas, including website and content management, research and data analysis, design and branding and content support. You will need a love for learning, and will need to be able to work to our charity values - tenacious, compassionate and inclusive.
This varied role is perfect for someone looking to use their administrative skills to make a meaningful impact within the charity sector. You will represent and promote the work, vision and purpose of the Huntington's Disease Association.
You don't need to have experience in marketing to do this role, though we would like someone who is eager to learn about marketing and communication to strengthen their role within the team.
Learn more about the role in the job pack included.
We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.
The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.
Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.
Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.
Applications submitted without a CV and cover letter will not be considered.
Closing date for applications is Monday 6th January 2025, 9 am.
Interviews will be held on Thursday 23rd January and Friday 24th January 2025.
Benefits:
* 25 days annual leave plus public holidays (pro rata for part-time staff)
* A pension scheme with 3% employer contribution
* Medicash scheme
* Tax-free working from home allowance
* Flexible working approach
* Supportive and positive working environment
* Fantastic learning and development opportunities
We improve care and support services for people with Huntington’s disease, educate families and professionals, and champion people’s rights.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Society for Endocrinology is seeking a Clinical Data Officer to support the national data collection and analysis of endocrine research projects. By curating large patient-centric data sets we will facilitate research into endocrine conditions, ultimately to improve patient outcomes.
The post will assist the Clinical Programme Manager and Clinical Programme Officer with the governance of the research projects, and assist in the direct clinical data collection from sites across the UK. This post will require travel to these NHS sites.
We bring together the global endocrine community to share ideas and advance hormone science and practice
We are looking for an experienced, proactive and creative fundraiser to develop and manage individual giving at our national charity. As the sole individual giving fundraiser at the charity, this is a multi-faceted, strategic thinking role with room for growth. Your role will involve a variety of duties, including annual planning for individual giving activities to grow and develop our supporter base; budget management; development of stewardship including a supporter journey to grow connections to the charity; and line management responsibility for the Fundraising Administrator.
Individual giving is an area of growth for the charity and we are looking to build on what has already been achieved in this area. Working in our fundraising team, you will contribute to the wider aims of the team and organisation, developing and delivering individual giving and stewardship for supporters to develop and grow this income stream further.
You will continue development on a creative and comprehensive individual giving programme focusing on in memory, lottery, direct marketing and appeals, regular and payroll giving, gifts in wills and membership schemes.
This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience in the charity sector to our organisation. You will represent and promote the work, vision and purpose of the Huntington's Disease Association.
This is an essential role in a small, national organisation supporting people affected by Huntington's disease.
Learn more about the role in the job pack included.
We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.
The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.
Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.
Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.
Applications submitted without a CV and cover letter will not be considered.
Closing date for applications is Thursday 2nd January 2025, 9 am.
Interviews will be held on Wednesday 15th January 2025.
Benefits:
* 25 days annual leave plus public holidays (pro rata for part-time staff)
* A pension scheme with 3% employer contribution
* Medicash scheme
* Tax-free working from home allowance
* Flexible working approach
* Supportive and positive working environment
* Fantastic learning and development opportunities
We improve care and support services for people with Huntington’s disease, educate families and professionals, and champion people’s rights.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Senior Manager- Data & Supporter Services in order to oversee and deliver the efficient collection, analysis, and management of supporter data to inform decision-making, utilising data insights to identify trends, measure campaign effectiveness and maximise supporter engagement.
As a Senior Manager – Data & Supporter Services you will also lead the Supporter Services team to optimise operations, ensuring excellence in customer service and supporter experience
As a Senior Manager – Data & Supporter Services you will:
- Data Management: Oversee processes for importing and managing supporter data within Raiser’s Edge, ensuring data integrity and insight-driven decision-making.
- Operational Leadership: Lead Supporter Services operations, managing credit card payments, donor inquiries, and bespoke supporter requests.
- Reporting & Insights: Create detailed reports and data selections to support fundraising and marketing campaigns, including donor analysis, event registration, and sponsorship tracking.
- Gift Aid Management: Prepare and submit monthly Gift Aid claims.
- Work closely with Finance and Communications teams to ensure smooth data flow, accurate coding, and comprehensive reporting.
- Ensure all data is processed in line with GDPR, PECR, and other relevant regulations.
- Develop and mentor a dynamic team, fostering a culture of accountability, professional growth, and continuous improvement.
- Stay updated on emerging technologies to optimise supporter services and data management systems.
To be successful, you must have experience:
- Exceptional communication and interpersonal skills for building positive relationships.
- Strong analytical and problem-solving capabilities with a data-driven mindset.
- High level of organisation, attention to detail, and ability to meet strict deadlines.
- Team-oriented, proactive, and passionate about improving children's health.
- Proven leadership experience in supporter services, data management, or a related field.
- Expertise in relational CRM databases (Raiser’s Edge preferred) and advanced IT skills.
- Strong understanding of GDPR and ethical fundraising practices.
- A track record of managing teams and delivering measurable results.
Salary: £40,000 per annum
Contract type:Full-time, permanent
Location- Fully remote with regular travel to South-East England
Closing date: On rolling basis
Interview: January
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
The role and your key responsibilities
As Marketing Lead, you’ll head up the marketing to our UK and international school audiences - from building compelling email campaigns to crafting engaging slide decks. UK and international schools are our two biggest audiences, and you’ll play a key role in driving their continued growth, helping us to support as many students as possible to make informed decisions about their next steps.
Your key responsibilities:
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Marketing strategy and planning
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Work with the Head of Marketing to set the marketing strategy for our UK and international school audiences, including understanding our customer personas, setting objectives, and identifying priorities for the year.
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Execute the strategy and lead on the creation and delivery of all comms to these two key audiences.
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Email
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Plan, write, and send compelling email campaigns, tailored to our different school audiences across the world.
- Work with the Content team to plan content for our teacher, parent and student-facing newsletters, and proof-read drafts.
- Use data to conduct regular ‘test and learns’ to maximise engagement with email campaigns.
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Events
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Work with our Events team to effectively market our school-facing events, including in-person teacher conferences, webinars, and virtual university and careers fairs for students.
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Create and send promotional comms, and support the Events team to write engaging event descriptions, conversion, and follow-up emails.
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Provide on-the-day support to the Events team for bigger events, such as our in-person teacher conferences.
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Social media
- Grow, create engaging content for, and spark conversations in our private UK teacher and international counselor Facebook groups.
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Design
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Write effective briefs and work with our in-house Graphic Designer to create impactful marketing collateral to use across digital channels and at in-person events.
- Create your own graphic design projects, based on templates, such as event agendas and slide decks for the UK and International schools teams to present at conferences.
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Working together
You’ll be working as part of a small marketing team, alongside our: Head of Marketing (your line manager), Marketing Lead for HE and Employers, Events Manager, Events Leads, and Events Assistant. You’ll also be working closely with our Content team, as well as our UK and International school partnerships teams.
What we’re looking for
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3-4 years’ experience in a marketing role.
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Exceptional writing skills, including ability to pick up our Unifrog tone of voice and tailor messages to different audiences.
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Excellent writing and communication skills, in person, over the phone and via video call.
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Strong stakeholder management skills.
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Highly organised and able to juggle different projects and deadlines.
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Confident with Google Sheets and Docs, and happy to learn new platforms such as Asana, Visme and Canva.
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Comfortable working both as part of a team and independently, and able to take the initiative when required.
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An interest in education, careers, and development.
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Proactive attitude and willingness to get stuck in. You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you, you love keeping on top of the latest marketing trends, and are an energetic person who is willing to learn, then we’d love to hear from you.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£36,000 - £40,000 per annum (Grade B) (pro rata) depending on experience, plus a share in a company-wide performance bonus.
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Full-time.
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10-month FTC maternity cover.
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28 days paid holiday per year (plus bank holidays) pro rata.
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Working hours are 9:00 am to 5:00 pm, Monday to Thursday, and 9:00 am to 4:30 pm on Friday.
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Work remotely or in our London office.
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Start date: Monday 31st March 2025 (although we can be flexible depending on notice periods).
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If you require reasonable adjustments, or want to discuss any details about the role before applying please get in touch.
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We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00AM (GMT) on Friday 10th January 2025
- Stage 1: Application form (~1 hour) ✍️
- i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
- ii. You joined the team mid-campaign for the launch of a new tool on the Unifrog platform. It becomes clear that the campaign is off track and internal stakeholders have started to express concerns. How would you go about understanding the cause/s of the issue, and how would you regain stakeholder confidence? (250 words)
- iii. Tell us about a time when you had to tailor an email campaign for a specific audience. What informed your approach? (250 words)
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Stage 2: Marketing task (1 hour) ✉️
- For the next stage of the application process, we’ll ask you to draft a marketing email to one of our audiences. We will send you instructions if you are successful in the first application stage. We will be scheduling these tasks after the application deadline.
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Stage 3: Video call interview (1 hour) ️
- Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
- Video call interviews will be held w/c 27th January 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
- Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
- As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
- To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
- To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
The client requests no contact from agencies or media sales.
Are you an experienced bid writer looking to make an impact in a growing organisation with national impact? If so, Listening Ear needs you to play a pivotal role in producing high-quality bids and proposals that clearly articulate Listening Ear’s vision, our services, and our value to commissioners. Your attention to detail will be exemplary and you will be able to process, retain and apply complex information to your tender writing. With your excellent organisational and interpersonal skills, you will be expert in shepherding contributions from your team members towards the highest quality proposals.
Job title Development Manager (Public Sector Tenders & Proposals)
Hours of Work Full time, 35 hrs per week
Working Days usually Monday to Friday
Employer Listening Ear, abbreviated as LE below
Base Home-based with occasional travel required
Accountable to to be confirmed at interview
Salary £41,496 to £44,539 Starting salary dependent on experience.
Summary
We are seeking an experienced bid writing professional to lead on the management of competitive tender submissions, building on success to date. You will play a pivotal role in producing high-quality bids and proposals that clearly articulate Listening Ear’s vision, our services, and our value to commissioners. Working collaboratively with internal teams, you will identify procurement opportunities and develop high-quality submissions that align with the needs of beneficiaries. As part of our team, you can make a difference to our target beneficiaries: people who are affected by bereavement and loss and/or are victim survivors of domestic abuse. Your work will help us to walk alongside people during their most challenging moments.
Why Listening Ear?
- Face-to-face training, induction and warm welcome provided at our headquarters in the North West to meet colleagues and welcome you to Listening Ear
- Values-driven organisation supporting vulnerable people across England
- Work within a BACP-Accredited Organisation that delivers support recognised by the Support After Suicide Partnership and Public Health England as best practice
- Annual Training and CPD Allowance to support growth and career development
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We support flexible home working practices and you will be supplied with an iPhone and laptop, plus a DSE Assessment during induction to support safe and comfortable home working
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Access to free and confidential counselling provided through LE’s Insurance Provider, to support staff welfare
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Pension contribution at 3%
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Daily informal communications with colleagues via remote platforms
Who are we looking for?
We are looking for an experienced bid writer looking to make an impact in a growing organisation with national impact. With your excellent organisational and interpersonal skills, you will be expert in shepherding contributions from your team members towards the highest quality proposals. Your attention to detail will be exemplary and you will be able to process, retain and apply complex information to your tender writing.
How to Apply?
The deadline for applications is Monday 20th January at 9am. Interviews will take place on Wednesday 29th and Thursday 30th January 2025.
Please apply via our website.
Our services are focused on impact and we are proud of the difference we make to people’s lives.
Team: Customer Complaints
Location: Homebased with travel for meetings & events
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £41,363 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Complaints Manager:
- The Complaints Manager will be responsible for embedding Cats Protection’s new charity-wide ‘Complaints Policy & Procedure’.
- Cats Protection is serious about creating a cultural change as part of its 10-year strategy that positions the organisation as customer-centric, putting customers at the heart of everything we do, anticipating needs and building life-long relationships that mean we can be there for all cats. This is not possible without improving our existing complaints processes so anyone who complains to Cats Protection receives superb customer & supporter service
About the Customer Complaints team:
- We sit within the Marketing & Income Generation directorate
- This new team will oversee the day-to-day complaints against Cats Protection. The team will also support Cats Protection’s Subject Matter Experts in handling specialist, technical complaints through regular training on delivering an excellent service, expert advice on triaging complaints, monitoring complaint reporting and learnings to internal and external stakeholders to pinpoint improvements.
- We currently have a team of 3
What we’re looking for in our Complaints Manager:
- Extensive experience in overseeing the management of the complaints process and complaint responses, ensuring an effective resolution and high level of customer service delivered, preferably in a not-for-profit and/or multisite organisation
- Proven experience of working in a customer-focused and professional environment managing operational processes effectively
- Proven experience or working with stakeholders at all levels including senior leadership with confidence and integrity
- Experience of managing databases & systems for data entry and generation of reporting, managing the roll out of a new system would also be preferable
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Please contact for a copy of the job description
Application closing date: 8th January 2025
Virtual interview date: 23rd – 28th January 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Sitting within the Supporter Led Fundraising (SLF) department, the Regional Fundraising Team at Alzheimer’s Research UK (ARUK) is responsible for recruiting, stewarding and motivating individuals, companies and community groups to raise £3m per year.
The team consists of 12 home based Regional Fundraising Officers (RFO’s). As one of three Community Fundraising Managers (CFM) you will be responsible for the line management of approx. 4-5 members of the team alongside the management of one of our income streams – either Regional Corporate, Community Groups or DIY.
Reporting into the Head of Regional Fundraising, you will work closely with senior stakeholders within ARUK and be required to play a key role in the implementation of the ARUK 10-year strategy and supporting on the development of the fundraising strategy.
You will work closely with the other CFMs and the SLF Managers Group to ensure consistency with supporter stewardship, manage budgets and support in financial planning, review team capacity and identify and manage priorities throughout the year, ensuring efficiency and a first-class supporter experience. Your overall goal will be helping drive our ambitious organisation growth and ultimately helping us find a cure.
Due to the nature of this role, we will require you to attend our Granta Park office, near Cambridge, one day per week, plus travel to meet the team and attend external meetings/events.
This is a 12-month fixed term contract to cover a period of maternity leave.
Main duties and responsibilities of the role:
Line Management
· Line management of the high performing remote Regional Fundraising Officers; inspiring and driving their success to ensure they remain highly motivated in their roles, achieve their targets and play a key part in the performance of the wider team. As well as 1-1’s and personal growth reviews.
· You will monitor, review, and empower direct reports to ensure effective communication across the wider team and with key stakeholders e.g. Volunteering, Corporate Team, Sporting Events Team, Gifts in Wills Team, Supporter Care Team, Supporter Engagement Team and others.
· Alongside the other CFMs you will be responsible for planning and delivering in person team meetings approx. 5 times per year – these are key meetings to bring the team together and share plans and ideas in addition to ensuring that the remote based team are meeting with and hearing from key internal teams.
Income streams
You will be responsible for one of the following:
· DIY Income Stream Ownership - Writing and delivering the strategy for the current income stream and bringing in ambitious growth to £2.5m over the next year.
· Community Groups Income Stream - Writing and delivering the strategy for the income stream and identifying areas of growth
· Regional Corporate Income Stream - Writing and delivering the strategy for the Regional Corporate income stream and identifying areas of growth
Monitoring and Reporting
· An immediate responsibility for this role is the implementation of the new CRM database (Salesforce). You will need to dedicate time to understating and supporting the implementation, ensuring that it works for the team and that the team are utilising it according to business process and its implementation allows for maximum benefit to the team and all areas of fundraising
· Manage the team’s income and expenditure budget, including monthly reporting, and supporting with monthly reforecasts, and annual budget and operational plan setting.
· Review supporter numbers and income against DIY targets to track impact, ROI and cost income ratio and report back regularly.
· Ensure the fundraising CRM is being used effectively to facilitate accurate supporter stewardship and financial reporting, data segmentation and analysis.
· Use data insights and trends to support the team in budgeting, forecasting and mitigation plans.
· Lead on the build, development and use of Power BI Reporting across DIY and other income streams.
· Continue to review and be willing to change team processes and contribute to wider organisational process changes where necessary.
Relationship Management
· Build and maintain excellent working relationships with agencies, platform providers and event delivery companies to identify new opportunities and ensure all avenues are being optimised for ARUK.
· Work with the Sporting Events Managers to create a process to identify and steward high-value event participants to add value to their fundraising and ensure we are spotting opportunities beyond their current event.
· Work closely with the Marketing & Engagement Team to brief in marketing requirements, share trends, learnings, and results to optimise future activities.
· Work closely with managers from SLF Departments to support on the strategic direction of ARUK, prioritise work and any conflicts across teams, as well as deliver any tactical projects, new processes and ways of working.
Strategy & Operational Planning
· Work in consultation with the Head of Regional Fundraising to develop the regional fundraising strategy and annual tactical plan for ARUK to continue to build income growth in line with organisational objectives.
· Stay abreast of sector activity and actively participate in sector wide forums.
Stewardship and Supporter experience
· Plan and deliver an excellent communications journey for DIY participants and regional supporters including exploring new technologies and how we can talk to our supporters in the way most effective and relevant to them - whether that be email, phone, face to face, through social channels. Whilst also ensuring it aligns with wider stewardship goals and future cross-sell asks.
· Work with the wider SLF team to share best practice, ‘surprise and delight’ success and re-engagement activity to help drive long-term loyalty.
· Work with Philanthropy and Direct Marketing Teams to build on the Mid Value Donor programme.
· Work alongside Data and Insights Teams to understand the potential lifetime value of our supporters and ensure opportunities are developed for supporters to hold a long-term fundraising relationship with ARUK.
What we are looking for:
· Line Management experience.
· Great knowledge and passion for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.
· Good experience and knowledge of digital marketing strategies with a focus on supporter acquisition.
· Experience in creating supporter journeys.
· Proven track record of meeting or exceeding financial and non-financial targets.
· Good practice and understanding of GDPR and compliance.
· Adept at utilising data strategically for decision-making and achieving organisational goals and using analytics to identify trends and optimise donor engagement.
· Strong financial management and budgeting skills.
· Excellent communication skills, both verbal and written.
· An ability to manage a busy and varied workload.
· Skilled at building excellent relationships with internal and external stakeholders.
· A positive and contagious enthusiasm to inspire others.
· An approachable team player who is always seeking opportunities for collaboration.
· An interest in data analysis and financial aptitude.
· Flexibility to work unsociable hours and willingness to travel.
Additional Information:
Ways of working: As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.
Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £43,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 12th January 2025, with interviews likely to be held week commencing the 20th January 2025. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
We're looking for a Product Marketing Manager to take a lead role in managing product marketing and communications for users of Oak National Academy.
You would be part of an innovative organisation working to support teachers and improve pupils’ access to quality education.
We do things differently at Oak and are always looking to improve our ways of working and challenge the status quo. Why not join us and be part of an innovative organisation working to support teachers and improve pupils’ access to quality education?
We provide free access to thousands of adaptable lesson resources and share inspiration, expertise and best-practice advice on curriculum design.
PLEASE NOTE THAT WE RESERVE THE RIGHT TO CLOSE THIS ROLE EARLY
We’re looking for an experienced product marketing professional to:
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Manage the planning, delivery and evaluation of marketing and School Support campaigns and communications that drive the growth of users on Oak.
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Build and manage important partnerships to improve how we attract, support and retain teachers on Oak’s products.
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Develop tailored marketing content and in-product developments to engage and build advocacy amongst teachers and school leaders.
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As a member of the Oak Team, contribute to the planning and culture of the organisation.
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Work in cross-functional and product oriented squads with colleagues from across the organisation, as required.
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Deputise for the Lead Product Marketing Manager and Support and take on other general responsibilities as required.
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You will need:
- 5+ years experience in product marketing.
- Proven success in collecting, analysing and using qualitative and quantitative data to inform continuous improvement.
- Extensive knowledge of supporting a product’s users and driving growth.
- Proven success in managing stakeholders and working collaboratively with others.
We’re actively looking for candidates from diverse backgrounds to work with us to shape Oak’s future. Apply for this role through Applied, a hiring platform we use that’s designed to remove bias from the recruitment process and create a fair experience for everyone.
We offer flexible working where you can base yourself at home or in a co-working office of your choice; whichever works best for you. We work a 36-hour a week and most colleagues finish early on a Friday or take every other Friday back to ensure they keep a healthy work-life balance. We believe in continually getting better as an organisation and as individuals and so there are plenty of opportunities for growth and a generous Learning and Development policy. Our team is supported with generous maternity, paternity and adoption leave so that their families get a fantastic start.
The client requests no contact from agencies or media sales.
About the opportunity:
The Tutor Communications Officer will work closely with the Communications and Media Manager to support all aspects of stakeholder communications and engagement at Action Tutoring. The role will require you to develop engaging and motivational content when communicating with our volunteer tutor network, schools and other stakeholders.
The Tutor Communications Officer will develop their data management and analytical skills, when evaluating the impact of communications and maintaining subscriber data. They will also develop detailed knowledge of our e-communications software (Campaign Monitor) to create precise and engaging email campaigns with accurate segmentation of recipients.
Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility.
Key information:
Reports to: Communications and Media Manager
Salary: £25,235 per annum plus London Weighting of £2,271 per annum (if applicable)
Contract and hours: Temporary 12-month full-time contract to cover sickness leave, or until the return of the postholder, whichever is earlier. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours
Closing date: Wednesday 8th January 2025
Interviews: Thursday 16th January 2025
Start date: As soon as possible
Place of work: This role is remote, with occasional travel to London. The candidate can be based anywhere in the UK. Our London office address is: x+why Fivefields, 8-10 Grosvenor Gardens, London, SW1W 0DH
Application process:
Please submit a completed application form via our website.
In the form you will be asked to reflect on the statements below:
1. Please provide examples of when you have shown evidence of being a creative and effective communicator, able to adapt to different audiences and platforms to achieve an outcome.
2. Please provide examples of when you have shown the ability to 'spin different plates' simultaneously while working to high standards.
3. What experience do you have with data management and analysis? Please provide specific examples of how you've used data to improve communication strategies
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
Please make sure to fill out and submit the application form so that we can consider you for the role.
Ten Ten Resources is an educational organisation that nurtures spiritual growth, personal development and social responsibility by sharing inspiring, creative content through a Catholic lens.
Working as part of a team of 12, the Office Manager is a key managerial role. You will maintain and improve office systems, processes and policies, ensuring that clients receive a high-quality service, and the remote working them is well-organised and efficient.
This role is offered full-time (5 days) or part-time (4 days).
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SUMMARY OF RESPONSIBILITIES
- Systems | Manage, review and improve the use of our office systems
- Client Experience | Ensure excellence in our communication with clients
- Line Management | Line Management responsibility for two members of staff
- Team Organisation | Management of team matters
- Reports and Policies | Reporting to senior leadership and policy management
- General Admin | As required
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IN DETAIL
Systems
Improving the use of our systems including:
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HubSpot for marketing, communications and Knowledge Base
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Trello for project and process management
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Clockify for time management and time off
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Google Drive for file management
You will propose and implement improvements, and train staff members in new and improved practices. Therefore, a previous knowledge of some of the systems we use is desirable, and a proven ability to understand and implement systems is essential.
Client Experience
You will have responsibility for ensuring Client Experience across all communication channels including the website, email communication, telephone, knowledge base and chatbots.
As part of this, you will understand the role and responsibilities of the Office Administrator responsibilities so you can provide training, backfill and assist during busy periods. This includes:
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Resolving user-based queries
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Managing subscriptions and trial subscriptions
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Triaging communication to the relevant member of staff
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Improving and updating CRM data (eg school holidays, pupil numbers, etc)
In addition, under the guidance of the Leadership Team, you will organise, plan and implement the annual subscription process.
Line Management
You will initially have Line Management responsibility of the Finance Officer and Office Administrator. This includes bi-weekly one-to-one meetings, termly reviews, annual appraisals and adhoc meetings with reportees or the Leadership Team as required.
Team Organisation
You will have responsibility for managing various team matters. This includes, although is not exclusive to:
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Payment of goods and services
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Organising Team Gatherings and adhoc in-person meetings
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Remote planning of work events - eg film shoots, conferences
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Team training as required
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Ensuring staff have up to date DBS certificates
Reports and Policies
This includes:
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Producing reports for the Leadership Team regularly and as required
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Producing and updating company-wide policies, ensuring that they are fit for purpose
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Ensuring the Operations Manual is up to date and that department heads update the manual as necessary
General Admin
You will also have responsibility for General Admin tasks. This may include, although is not exclusive to:
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Receiving and triaging post
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Banking cheques
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PLACE OF WORK
This is a home-working role. All home-working office equipment will be provided by the company as required.
In-person staff gatherings take place three times per year, requiring an overnight stay. Travel and accommodation are provided by the organisation. Additional in-person meetings may also be called as required.
We are most keen to hear from applicants who have made a conscious decision to apply to Ten Ten Resources based on the role and the work of the company. Demonstrating this in your application will set you apart from other applicants. We look forward to hearing you.
We nurture spiritual growth, personal development and social responsibility by sharing inspiring, creative media content through a Catholic lens.
The client requests no contact from agencies or media sales.
We're looking for a Community Fundraising Manager - it's a great opportunity to develop a plan and deliver a diverse portfolio of fundraising activities to engage people with our work and contribute to our income.
You will manage a team to help develop innovative fundraising products, grow our supporter base and provide exceptional supporter stewardship.
Income generation
- Responsible for supporting the development of a 3-year community fundraising income strategy to grow income from a modest base of £125k per year to circa £275k per year.
- Implement the operational plan for community fundraising income.
- Plan, develop and deliver new community fundraising products, campaigns and events that will resonate with stakeholders including members, donors and volunteers to fundraise.
- Work collaboratively with Comms, Marketing & Digital teams to develop and drive forward promotion of community fundraising to reach existing and new audiences, including developing content for social channels, e-comms, webpages and fundraising packs.
- Establish a network of community fundraisers, building relationships with community fundraising ‘champions’, and providing excellent supporter care and timely communication.
- Evaluate community fundraising projects regularly and make changes when necessary.
Leadership, management and collaboration
- Lead the community fundraising programme in line with Marine Conservation Society values and organisational culture.
- Contribute to fundraising cross-team planning and strategy development.
- Line management of 2 part-time Community Fundraising support roles with responsibility for operational delivery of their fundraising plans and performance management including, 1-2-1 meetings, appraisals, day-day performance management against KPI’s, motivation and objective setting.
- Build collaborative relationships with peers across the charity.
Governance & reporting
- Manage the overall budget for community fundraising, including monitoring of income and expenditure against budget.
- Setting, measuring, and reporting against agreed KPIs
- Ensure the Community Fundraising team are accurately recording the receipt of donations and gifts received from supporters.
- Ensure accurate financial and CRM supporter records are maintained and accessible.
- Ensure all relationships comply with relevant charity law, GDPR requirements and the charity’s Ethical Fundraising Policy.
- Work with our Data Manager, Head of Marketing, and the Fundraising team to ensure the CRM database holds key, relevant profile information on supporters.
- Attend department and organisational meetings reporting on team related matters as required and cascading organisational priorities as appropriate.
Knowledge and experience (what you’ll know)
Essential
- A track record in community fundraising or similar, with the ability to demonstrate success in meeting financial targets and income growth.
- Can demonstrate your experience of supporting the development of 3-5 year strategic plans
- Experience of developing and leading on annual operating plans in line with strategic goals.
- Can show your line management experience, including knowledge of successfully developing and motivating a team.
- Can successfully set and manage multi-year budgets.
- Good knowledge of and experience of working with CRM databases including the collection and storage of data in line with GDPR.
- Sound knowledge of current fundraising trends and knowledge of fundraising policies, procedures and legalities.
Desirable
- Experience of establishing and growing new community fundraising products.
- Project management experience, able to plan and deliver within set timescales.
Skills & abilities (how you’ll do it)
Essential
- Able to take responsibility for delivering against objectives and monitor and evaluate operational and financial plans.
- Excellent interpersonal skills including relationship building, influencing and negotiating with a wide diverse audience
- Able to work as a leader and motivate others.
- Excellent written and verbal communication skills, including attention to detail.
- Strong planning skills and the ability to manage a varied and busy workload while meeting tight deadlines.
- Self-motivated and able to demonstrate creativity, initiative and work proactively
- Ability and confidence to represent the organisation with potential and existing donors.
Desirable
- Strong IT skills, including MS 365 tools (Teams, SharePoint, One Drive etc.) Word, PowerPoint, Excel etc.
Personal Qualities (what you’ll bring)
A personal style in line with our values and our commitment to equity, diversity and inclusion:
We are brave We have integrity
We are a community We are credible
We are positive We are solutions focused
- An innovative and creative thinker who is quick to generate solutions and ideas.
- Comfortable with change, with a flexible and adaptable approach to work, with good prioritization skills.
- Approaches problems with a creative and enabling mindset to seek solutions.
- Responds positively to challenges – managing your personal responses when things get busy
- Comfortable and capable when working independently and on own initiative.
- Motivated and focused in both the home working and busier working environments.
- A good team player who builds open and supportive relationships.
- A positive, optimistic, and ambitious vision for the future of Community Fundraising.
- Collaborative and team-oriented approach, with the ability to work effectively with colleagues across different functions and levels.
- Proactive and results-driven mindset, with a focus on achieving measurable outcomes.
We tackle the ocean emergency by working with communities, businesses and governments.
The client requests no contact from agencies or media sales.
The role of Communications and Marketing Coordinator sits within the Communications Team at Kids Matter. As we seek to grow our audiences, our influence and ultimately our impact, it’s an exciting time to join the team. This role will predominantly be responsible for the day-to-day fulfilment of email marketing, maintaining our social media presence and ensuring the website is kept up to date.
Working closely with both the Head of Communications and Content Manager, this role will also be heavily involved in supporting other areas of the organisation, particularly fundraising and partnerships.
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities.
Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Communications and Marketing Coordinator role involves:
- Being responsible for the full creation process (building, testing, QA, data and distribution) of email marketing campaigns using Mailchimp.
- Helping plan and execute fundraising campaigns by creating audience-centric user journeys.
- Bringing new ideas and leverage new opportunities within social media to enable Kids Matter to further build its profile.
- Being responsible for ensuring the Kids Matter website is regularly updated with fresh and relevant content.
About you
Are you enthusiastic for what digital can offer organisations? Do you love social media? Can you help enhance Kids Matter's online presence? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Communications and Marketing Coordinator position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 13/01/2025. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.
The client requests no contact from agencies or media sales.