Data entry jobs

Who are Guts UK Charity?

Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.​

We are the only UK charity funding research into the digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.​ 

Our mission is simple: to improve the lives of millions of people affected by digestive conditions 

The role of Helpline Advisor

For several years, Guts UK have provided information, support and guidance to our community over the phone and by email. This year, we’re formalising that service into a professional Helpline and are looking for someone to join our small, talented support team.

During the initial 6-month trial period, the Helpline phone lines will be open Monday to Friday, 10am to 2pm, but this may expand or change later in the year. Queries could be received via phone, email or web-query form.

​As a member of the Helpline team, you will offer on demand information, support, guidance and signposting primarily to enquirers living with, or caring for those with, digestive conditions and symptoms. The support offered will include receiving calls, emails and web form queries from people who are looking for more information about their digestive condition, need to know where they can turn to for support, or are waiting on a diagnosis and need help navigating how to get there. You will provide appropriate information, guidance and signposting to our own information and other external support organisations. As a charity, Guts UK covers all digestive symptoms and conditions, across the whole of the UK, and so no two days will be the same and queries will be diverse and interesting.

The role holder will man the Helpline (alongside others from the team) from 10am to 2pm (with a 30-minute lunch break) and during that time will receive, respond to and appropriately log phone calls, web-queries and emails.

Who we’re looking for?

· Do you want to make a difference every day?

· Do you have resilience & adaptability and thrive in a small, close knit team?

· Are you passionate about customer service and care?

· Do you want to empower people to understand and improve their own health management?

Ideally, we are looking for someone who has already spent time working on a helpline service (even better if it’s a charity helpline service) but we will consider applications from candidates if they have demonstrable customer service, and telephone experience.

Location

The Helpline team have a secure office space in our Huddersfield based office in which they can handle confidential calls and information. This is supported by hybrid working, with team members able to work from home as well.

Please see the attached detail job pack for further information and how to apply. 

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays on a four-on-four off shift pattern.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Horsham Y Centre provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 50 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the middle of Horsham, the service has strong links with and contributes to the local community.

We are looking for a Housing Night Worker to join our Horsham Y team. Main areas of responsibilities are:

Safety and security

• Provide a friendly and professional front-of-house welcome to residents, visitors and staff, and ensure the building is safe, secure quiet and welcoming 
• Maximise the wellbeing of residents and visitors by ensuring adherence to health and safety protocols and house rules, all within the terms of tenancy agreements
• Assess and monitor the risks presented by residents to ensure they can keep themselves safe and, where possible, continue their development
• Record all incidents and accidents and share appropriately with the wider team, your manager and, if necessary, the central safeguarding team 

Engagement with residents

• Welcome residents home and provide informal and responsive support so they can articulate their aspirations and ambitions and acquire the skills they need to live independent and fulfilling lives
• Ensure resident’s views, aspirations, concerns, and ideas are sought so they can play an active role in influencing the services they receive
• Proactively promote the services on offer and ensure residents are encouraged to engage with those services
• Contribute to, or support, evening groupwork activities so that residents can access tailored solutions that meet their needs, wishes and aspirations

Administration and housekeeping

• Undertake tasks as directed, including but not limited to: inputting data, assessments, reviews, case notes onto our client database and entering new residents details/closing ex-resident records
• Completing health and safety/compliance checks, and recording estate inspectors and room checks
• Adding maintenance requests to our property services system

General

• Work as part of a team, on a rota four on four off shift pattern, alongside another Housing Night Worker, ensuring young people at the service have non-judgemental, objective at night, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice 

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and knowledge

• Experience of working in a customer facing environment, remaining calm and solution-focused when dealing with challenging behaviour
• Basic understanding of the support needs of young people and/or adults at risks
• Understanding of the impact of trauma on others, and the ability to work with a strengths-based approach with people who may be in distress
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and Health and Safety check lists
• Basic knowledge of good safeguarding procedures in relation to young people and/or vulnerable adults, and the ability to maintain professional boundaries (training provided)

Skills and abilities 

• Ability to communicate clearly both verbally and in writing for appropriate record keeping (vital for handover to colleagues working day shifts)
• Good interpersonal skills and ability to build and maintain strong relationships
• Ability to work lone work, work autonomously, and use own initiative, as well as being part of a team
• IT skills, including proficiency in MS Office 365 package, as well as healthy and safety and client management systems (training on YMCA DLG systems provided)
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately

CLOSING DATE: Sunday 11 May 2025 at midnight

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider. 

Job Title - Office Administrator

Contract - Permanent

Hours - 35 hours per week

Salary - £25,207- £27,000 per annum, depending on experience

Location - Coram Campus, London

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights championing access to justice through information and advice, legal practice and representation, policy and strategic litigation.  Our Legal Practice Unit provides advice and representation in child and family law, education law, community care law and asylum and immigration law.  Our Migrant Children’s Project delivers outreach advice, second tier advice, policy and research work.

Part of Coram’s growing Children’s Rights Centre, CCLC is co-located with Coram Voice, the specialist provider of advocacy services for young people in and leaving the care system, in the new Queen Elizabeth II Centre at the heart of our historic campus in Bloomsbury.

About the role

We are looking for a motivated, enthusiastic, multi-skilled administrator to assist our busy teams in London.

The Legal Administrator will provide a range of essential office-based administrative support for the Legal Practice Unit and Migrant Children’s Project, the majority of whom are currently working in a hybrid pattern.  The priorities will be general administrative support: processing incoming and outgoing post, opening and closing files for clients; assistance with preparing court bundles; assistance with CCLC’s reception telephone line; communicating with internal and external departments; and assisting with any other legal or administrative tasks which may arise in order to fully support the team may also be required.

This is a great opportunity for an excellent administrator looking for a role in the charity sector and the prospect of developing a career in operations and business support.

The role would suit an organised and efficient individual with strong IT skills.  Whilst full training will be provided and support and supervision will be available, the successful candidate will need to demonstrate the ability to work independently and show initiative and problem solving skills. 

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 9am Tuesday 22nd April 2025. (We reserve the right to extend this deadline or close applications early if necessary)

Interview date:  Week commencing 28th April 2025. Shortlisted candidates will be asked to take part in a short written test before interview.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Offering services across three sites in Worksop, Doncaster and Mexborough Aurora Wellbeing offers a unique service bringing together health and heritage to provide support for local people affected by cancer, and long-term health conditions. We encourage people to be active participants in their wellbeing, working together to improve physical and emotional health.

Charity Core Purposes: ‘The promotion of good health and wellbeing by assisting in the relief of symptoms and the improvement of the quality of life by providing supportive services to those who have been diagnosed with or affected by cancer and long-term conditions and providing support, information and education on the benefits of receiving complementary and holistic therapies as well as to build awareness of the links between heritage and good health and wellbeing, education and research of wellbeing to the general public as a whole.’ ‘’ The Aurora service is a lifeline for those people facing the shocking diagnosis of cancer. ‘’ ‘’ The compassion and support we have received from the first moment we walked through the door has been exemplary. Aurora provide such a wonderful service which is much needed and very much appreciated. ‘’ About the Role Job Summary Our new Fundraising Manager will work closely with the Board o

Our new Fundraising Manager will work closely with the Board of Trustees, CEO and Senior Leadership Team to scale our impact and expand our reach. They will play a pivotal role in leading fundraising and shaping the charity’s future . They will develop and deliver comprehensive plans to maximise income from individual giving, legacy giving, corporate and community giving and trusts and foundations which have been identified as strategic fundraising priorities.

We are seeking a professional and enthusiastic and transformational leader with strong interpersonal and organisational skills. Confident in strategic management they will have the skills to lead the develop and deliver the organisations fundraising strategy.

We are currently moving into a new strategic period, and this is an exciting time to join the Aurora Wellbeing Family.

Main Duties 

Reports to Chief Executive Officer Contract Permanent

A member of the senior leadership team the post-holder port directly to the CEO. Working in a person-centred environment the Head of Fundraising will:

• Develop and implement a comprehensive fundraising strategy to meet annual income targets.
• Lead and manage a diverse range of fundraising activities.
• Cultivate and steward relationships with major donors, corporate partners, and sponsors.
• With the support of the Digital and Communications officer, develop and raise the charities profile.
• Act as a spokesperson for the charity, building relationships with the media and outlets managing public relations.
• Ensure the organisation meets all its legal and statutory requirements including HR, Health and Safety, Charity Commission and GDPR.

Groundwork South and North Tyneside has been Changing Places and Changing Lives for over 30 years through a variety of environmental, learning, health and skills programmes: North East and Yorkshire - Groundwork

The Green Exercise Project Officer will help people to connect with nature and each other while building levels of physical activity, supporting people to move away from a sedentary lifestyle and live a good life. We seek to deliver long-term programmes delivered across local green spaces, parks, riverside and coastline, to provide entry level accessible activity. They will be responsible for facilitating the implementation of the health and wellbeing projects and developing and delivering Green Exercise sessions with the aim of getting people active in the outdoors and building nature connection across South Tyneside and North Tyneside, increasing levels of physical activity and healthy lifestyle choices within the target communities.

The successful candidate will have a proven track record of delivering health and wellbeing sessions, particularly in an outdoor environment. With the experience of working within a community or environmental setting. They will also positively raise the awareness of Groundwork through engagement with a variety of partners and clients such as local residents, community groups, voluntary organisations and private companies.

We are a fast paced and diverse charity with an excellent track record in partnership working and high-quality delivery. 

We are committed to the employment and career development of disabled people. To demonstrate our commitment we have been awarded the Disability Confident Scheme Symbol, which is awarded by the Employment Service. 

Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances. 

Groundwork SaNT believes that a child, young person or vulnerable adult should never experience abuse of any kind. We have a responsibility to promote the welfare of all children, young people and vulnerable adults and to keep them safe. We are committed to practice in a way that protects them. 

Purpose
The Marketing Assistant is a varied role, working primarily in our Supporter Relations team, but also supporting other areas of the Fundraising and Communications team.
The primary focus of this position is to provide an excellent customer experience for CBM supporters so that every interaction is carried out with excellence, integrity and efficiency. This will help to create and be part of a supporter experience that develops and maintains long-term relationships with dedicated individuals and churches across the UK. The Marketing Assistant will ensure supporters feel valued and engaged with CBMs work.

On a day-to-day basis the position holder will be engaging with supporters by phone, email and writing, in responding to a wide range of enquiries, and carrying out administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials.

The successful applicant requires strong written and verbal communication skills, as well as confidence to make outbound phone calls to build relationships, thank supporters, to share updates on our work, and ask for donations to build relationships, grow supporter engagement and maximise long-term income.
The position is part of a dedicated and enthusiastic Fundraising and Communications team, and part of this role is to provide additional administrative support to the wider team, specifically in areas such as 121 supporter communications to fundraisers doing events, churches, and legacy and in memoriam supporters.

Key Responsibilities
1. Inbound enquiries (40%)
Respond to the needs of CBM supporters and the public through the handling of inbound calls and emails in a prompt, professional, and courteous manner.

This includes:
a. Taking and processing donations over the telephone.
b. Handling requests, feedback and complaints in a respectful and timely manner, and offering solutions when appropriate.
c. Updating supporter records on the Customer Relationship Management system (currently Salesforce) and carrying out mail or email follow-up when required.
d. Responding to emails in the giving inbox, directing queries appropriately and maintaining organised records of communication.
e. Co-ordinating and responding to comments made on CBM’s social media platforms.

2. Outbound 121 communications (30%):
Carry out outbound calls to potential and existing supporters to inspire donations and explain over the telephone how support will transform lives, following set briefs and guidelines, but when applicable engaging supporters in conversation in a non-scripted approach. This includes:
a. Regular outbound calls and emails include thanking and stewardship communications, asking for support by Direct Debit, clarifying Gift Aid statuses, and discussing the possibility of supporting the charity in a Will.
b. Update the outcome of calls on supporter records on the CRM system.
c. Process donations made over the phone, carrying out mail or email follow-up when required, using existing materials and letter templates.
d. Refer follow up actions that are outside of the team’s remit to the relevant team or individual.
e. Contribute to the creation and development of guidelines for in- and out-bound telephone conversations.

3. Additional administrative duties (30%):
Perform a variety of other administrative tasks to support the wider fundraising team:
a. Data inputting, preparation and reports.
b. Updating and proofing fundraising materials.
c. Supporting speaker and church coordination when required.
d. Co-ordinating the stock and the distribution of supporter materials and fundraiser resources.
e. Mailing out church packs, thank you letters, and personalised communications, such as handwritten cards.
f. Liaise with colleagues and attend meetings to ensure up-to-date knowledge of CBM’s work.
g. Help develop a culture of enthusiasm and success, which reflects the ambitions of CBM.

We are seeking a highly organised and proactive Fundraising Administrator to join one of our charity clients for a12 month contact. 

The Role:

You will be the backbone of the philanthropy team, ensuring the smooth running of administrative tasks and providing vital support in managing donor relationships. Your attention to detail, strong communication skills, and ability to handle confidential information will be essential in this role.

Key Responsibilities:

• Provide comprehensive administrative support to the Philanthropy team.
• Coordinate meetings for key groups, including arranging logistics, communicating invitations, and distributing papers and minutes.
• Serve as an alternative point of contact for team enquiries, managing the general email inbox and directing enquiries appropriately.
• Assist team leads with administrative tasks, including biographies, letters, and receipts.
• Support donors by providing information on events and addressing their enquiries.
• Manage financial transactions, including creating payment reminders and receipts.
• Contribute to the quarterly newsletter by collating news pieces on the Award and events.
• Assist with event preparation and on-site support, liaising with guests and ensuring smooth event execution.
• Manage the day-to-day administration of our CRM, Salesforce, including uploading documents, adding accounts to campaigns, and creating leads and accounts.
• Conduct due diligence reports on new donors and lead reports through approval channels.
• Ensure all processes comply with fundraising regulations.
• Undertake other duties as required to support the organisation's objectives.

Person specification:

• Proven experience in providing high-standard administrative support in a busy office environment.
• Demonstrable experience in communicating with a broad range of stakeholders using various media.
• Experience with Salesforce or a similar data management tool.
• Experience in working or supporting others in managing relationships with key stakeholders.

Skills and Abilities:

• Ability to maintain confidentiality and adhere to protocols and procedures.
• Excellent written and verbal communication skills, with fluency in English.
• Meticulous attention to detail and strong organisational skills.
• Proficient in MS Word, Excel, and PowerPoint.
• Strong clerical and administrative skills, including filing, record keeping, and report writing.
• Ability to work independently and with minimal supervision.

Personal Attributes:

• Proactive, results-oriented, and a team player.
• Ability to work accurately under pressure and meet strict deadlines.
• Flexible, with a positive attitude and willingness to contribute to team activities.

What’s on Offer:

• A salary of £25,670
• An immediate start
• A hybrid working pattern, 2 days in London
• A 12 month contract

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Role Overview 

• Administrate SCOPE programme and manage SCOPE E-Learning Learning Management System 

• Develop educational resources in liaison with / to support Clinical Care Committee

• Under guidance from Head of Education, support the Virtalent consultant

• Support Head of Education implement capacity building strategy

Oversee SCOPE, World Obesity’s education programme including: 

• Update, and develop new online modules with input of CCC members / working groups and module developers 

• Develop marketing and communications material (including website, newsletter, and advertising resources) for the education programme 

• Track financial performance of SCOPE E-Learning platform 

• Ensure administration of SCOPE: Accreditation scheme (external courses and online modules); Fellowship scheme, and Certification scheme

• Edit module content using software where needed 

• Manage / respond to documents submitted for Accreditation or Fellowship 

• Administrate the Learning Management System (LMS) 

• Respond to user queries and troubleshoot issues. Where needed, consult with support services offered by LMS provider and software providers to resolve problems 

• Project manage upgrade to new LMS platform and conversion of modules to new format, working with LMS providers and module developers as needed 

• Liaise with translation services to develop translated modules 

• Support the event in conjunction with the Clinical Care Committees and regional members

• Generate website, flyer, and e-shot content 

• Coordinate communication for the School

• Work with Communications Manager to implement SCOPE Communications Strategy 

• Update website including content and development 

• Develop engaging, market appropriate electronic content 

• Write, edit and proof-read website copy 

• Support social media platforms with drafts for SCOPE E-learning and SCOPE Schools

Fundraising Team Leader – Médecins Sans Frontières (MSF)

Location: Glasgow and areas surrounding
Job Type: Full-time
Salary: £13.50 per/hour

Inspire. Lead. Make an Impact.

Médecins Sans Frontières (MSF) is seeking a Face-to-Face Fundraising Team Leader to drive and support a team of fundraisers in securing vital donations for MSFs life-saving medical work around the world. You will be situated in events, shoppings malls and train stations interacting with members of the public, leading your fundraising team by example! 

About the Role

As a Fundraising Team Leader, you will:

• Inspire and motivate the public to support MSF through face-to-face fundraising.
• Lead, train, and coach a team of fundraisers to meet and exceed fundraising targets.
• Maintain high fundraising standards and ensure compliance with safeguarding and data protection policies.
• Assist with logistics, reporting, and operational coordination.
• Act as the first point of contact for your team in safeguarding situations.

What We’re Looking For

• At least six months of experience in face-to-face fundraising and/or team leadership.
• Strong leadership and coaching skills to inspire and develop fundraisers
• Excellent communication and interpersonal skills.
• Passion for humanitarian work and MSF’s mission.
• Ability to work independently while contributing to a team.
• Flexibility to travel across London and the UK as needed.

What We Offer

• A competitive hourly wage of £13.50
• Comprehensive training and leadership development.
• The opportunity to work with a globally respected humanitarian organization.
• A dynamic, supportive, and mission-driven work environment.
• A chance to make a real impact by helping MSF provide urgent medical care worldwide.

How to Apply

To apply, submit your CV and a letter of motivation via our website before the closing date.

If successful, you will need to spend a week in London to undergo training.

Together, we save lives! Join MSF as a Team Leader today! 

Our family support workers really focus on what we do at a grass roots level. Providing support to families on a daily basis as well as supporting and coordinating volunteers. Prior work with children and families is advantageous as is some knowledge of bereavement. However, full training and support will be given to the successful candidate.

Bereavement support is a challenging area of work, but also extremely fulfilling whether as a long-term career, or to develop experience and knowledge that can be transfered into other roles within the education, health and social care sectors. Attitude and aptitude are as important as prior skills and experience.

The ability to communicate through the medium of Welsh would also be an advantage to this position or the willingness to learn.

This post is to support existing staff. As such it could be based anywhere within South Wales.

This post is offered on a full or part-time basis (Minimum three days per week)

· Would you relish the opportunity to work within a residential family centre, carrying out direct work and assessments with families and their children?

· Are you a qualified social worker who is passionate about achieving the best possible outcomes for children?

· Do you understand the impact of trauma upon adults and children? 

· Do you want the opportunity to work closely alongside families with complex and multiple needs?

If the answers to the above are yes, you may be interested in an exciting opportunity that has arisen to join the team.

Trevi is a nationally award-winning women’s charity based in Southwest England. We provide safe and nurturing spaces for women and their families to heal, grow and thrive.

Our vision is for a society where all women in recovery can access good quality, psychologically informed, gender-based interventions without apology. In the 30 years we have been operating, we have helped transform the lives of thousands of women and their families. From rehab and health to housing and employment, we help any woman in recovery move from ‘surviving’ to ‘thriving’.

This post will be supporting Daffodil Family Centre and Jasmine Mother & Child.

Providing residential parenting assessments in cases where there are concerns about a parent’s capacity to keep a child safe. Trevi’s ambition is that whatever the outcome of the parenting assessment, the experience of the family will be one of transparent working, respectful practice and collaboration.

We are looking for an experienced and confident social worker to join the team across Trevi. You will be working with complex families who have suffered trauma and will be responsible for undertaking a parenting assessment within the timescales directed by the court / local authority.

This will include working directly with families, completing risk assessments, placement plans, providing Court evidence, providing educational activities and feedback to support the child's development and empower the parents to create change that is ‘safe enough parenting'.

We are looking for a candidate who has experience of working within statutory child protection services and is confident operating within the family court arena. You will be focused upon outcomes for children, but able to work compassionately with parents too, many of whom many be fearful and distrustful of professionals.

We are looking for motivated women who are committed to working from a trauma informed perspective.

We offer the following employee benefits:

• A comprehensive induction and training programme.

• 25 days holiday plus Bank Holidays pro rata

• A day off on your Birthday

• An award-winning Employment Assistance Programme

• Company sick pay scheme

• Plymouth City Council Parking Permits payable over 12 months

• Employee of the month awards

• Refer a Friend Recruitment Bonus

• Company contribution to your NEST Pension

• Learning & Development opportunities relevant to this role

• Blue Light Store Discount Scheme

• Long service recognition award

Trevi is a Real Living Wage Employer

Any offer of employment will be subject to an Enhanced DBS disclosure, costs of which will be met by Trevi.

Women only need apply under schedule 9 (Part 1) of the Equality Act 2010.

Trevi is committed to quality, equality, and valuing diversity.

Applications are particularly welcome from black and minority ethnic women and women with lived experience

About the Company

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:

• Growing and transforming our direct care and support
• Delivering more practical information and support
• Leading in shaping the end-of-life experience

Your role in our mission:

InPhase is a new platform at Marie Curie and is a comprehensive system used across various departments, including Caring Services and Retail, for managing incidents, complaints, concerns, compliments, and feedback.

Our InPhase Administrator will play a key role in supporting the efficient use of our InPhase system. You'll be responsible for managing, monitoring, and troubleshooting the system, ensuring that it runs smoothly for the whole organisation. This is your chance to use your skills to make a lasting impact on the lives of people facing terminal illness and their families.

Key Responsibilities:

• Administer and maintain the InPhase system, ensuring data integrity and smooth operation.
• Provide technical support to staff across various departments.
• Collaborate with teams to optimise the system's use and performance.
• Provide first line support to troubleshoot any issues, ensuring minimal disruption to services.

Salary: £20,821 - £22,088 per annum

Contract: Permanent - Full Time (35 hours per week)

Based: Home Based with potential to work hybrid if within a commutable distance to a Marie Curie office

Benefits You'll Love

• Annual leave allowance 25 days plus public holidays (pro rata)
• Hybrid working where possible
• Competitive Policy for parental/sick Leave  
• Continuous Professional development  
• Industry leading training programmes  
• Season ticket loan for travelling to and from work  
• Defined contribution schemes for Pension   
• Marie Curie Group Personal Pension Scheme  
• Loan schemes for bikes; computers and satellite navigation systems    
• Introduce a friend scheme  
• Help with eyecare cost
• Entitled to Marie Curie Blue Light Card   
• Entitled to Benefit-Hub Discount Scheme   
• Life assurance - for all employees

What we're looking for: 

• Has hands-on experience with InPhase or a similar system used for recording feedback, instances, complaints, Health & Safety, etc.
• Tech-savvy with strong problem-solving skills
• An eye for detail with the ability to ensure data accuracy
• Demonstrates strong communication and collaboration abilities
• Passionate about working for a cause that matters, with a desire to support Marie Curie's life-changing work.

Please see the full job description here:

Application Process

• Close date for applications: Sunday 20th April
• Interview Dates: Week Commencing 28th April
• As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.

Additional Information

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

Reasonable adjustments to our standard process can be accommodated. Should you require any reasonable adjustments please contact our Talent Acquisition team by contacting our recruitment team.

NACE is the UK’s leading charity that supports and champions the education of more able learners. With over 40 years of experience, NACE works with a diverse network of member schools, leaders in education and practitioners to increase challenge for all learners. We believe that that all young people, including the more able, are entitled to have the opportunity to develop their abilities without limits – no matter what barriers to learning they may face and no matter what school they attend.  

NACE is seeking to appoint a Marketing Administrator who will support the development and implementation of a comprehensive marketing programme, including effective use of social media, to achieve:

· An increase in take-up of both NACE membership and our product range;

· Effective communications to ensure our current members gain full value from their NACE membership.

The successful candidate will have obtained Level 3 qualifications (A-levels or equivalent) and you may have a degree in an area such as communications and/or marketing. You will have experience of using social media platforms to promote products, events or services, and of using online event platforms. You will be confident using databases and will display excellent attention to detail and a commitment to ensuring our members receive an excellent standard of customer service.

You will have shown the ability to display initiative and to work successfully as part of a team. You will have the ability to communicate effectively with a diverse range of people and display effective listening, verbal and written communication. You will be expected to work effectively under pressure, be able to manage multiple projects and deadlines, react positively to change and embrace new challenges. You will be committed to working for a charitable organisation and/or have an interest in the education sector.

This role reports to NACE’s Marketing and Brand Executive.

Location: Chilton, near Didcot, Oxfordshire, OX11 0RN

Contract Type: Permanent

Hours: 4-5 days (30-37.5 hours) per week – term-time-only working will be considered

Salary: £24-£27k (fte) depending on experience

Holidays and benefits: 33 days holiday (fte) including 8 bank holidays. Pension auto enrolment after 3 months employment. Free car parking.

To apply, please send your CV and a covering letter setting out the reasons for your application, making clear how you meet the criteria in the person specification, and detailing one example of how you have used social media platforms to achieve a desired outcome – e.g. increase in followers/registrations/purchases.

Closing date for applications: 12:00 on Monday 28th April. Interviews will be held in the NACE offices on Thursday 1st May. 

The selection process will involve an interview with the Membership and Programme Delivery Manager, and Marketing and Brand Executive. You will also be asked to complete a task relating to the role. There will also be the opportunity to meet the CEO.

Role Context and Purpose

Following recent and projected growth of the organisation, Gaddum is looking to recruit additional resource within the Central team to bolster its support to the organisation, ensuring it delivers safe and high quality services.

The post holder, line managed by the Finance and Resources Director, will join the Finance Assistant and Central Services Coordinator in providing additional resource to the centralised function. Whilst the specific focus of the role will be by way processing payroll and employee expenses, due to the size of the team, there is an expectation that they will work closely with the Central Services Coordinator and Finance Assistant providing additional support to those roles when needed. This is an up to 28 hours per week role, working flexibly and hybrid to suit the needs of the organisation and individual.
 

Main Duties and Responsibilities

Management and delivery of Gaddum’s monthly payroll for all employees:

- Collating information and inputting into company system
- Ensuring accurate and timely processing of salaries including adding new starters, processing leavers, and any other contractual changes

Management of pension scheme:

- Ensuring compliance with auto-enrolment pension
- Adding new starters and processing leavers with the pension provider along with any changes that might impact pension
- Updating pension provider with any monthly contributions

- Supporting employees with payroll queries and investigating discrepancies
- Prepare salary reports to management, explaining key reasons for variances to budget
- Processing and payment of employee expenses on a bi-weekly basis
- Regular cover for Central Services Coordinator on their non-working days and during periods of leave
- Support Finance Assistant during periods of leave and busy periods
- Provide Administrative support with Central team

Other Duties and Responsibilities

- To meet regularly with Finance & Resources Director for supervisions
- Undertake additional duties within competence of post holds as required by the Finance & Resources Director
- Flexible approach to working patterns and in-office working days