Data Entry Jobs

We are seeking a Senior Database Officer to join our Data Team in the Operations department. This full-time position reports to the Senior Database Manager and will collaborate closely with a Database Officer.

As a key member of our team, you will play a vital role in maintaining the accuracy and compliance of our Donorfy database. You will maintain and enhance our Donorfy database, clean, process, and import data from various sources, provide database support to colleagues across the organisation, and collaborate with the Senior Database Manager on database development projects. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload.

Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.

Working Arrangement: Collaborate with your colleagues in-person two days per week at our London office. Candidates must reside within a commutable distance of Greater London.

Job Purpose: Operation Smile UK seeks a passionate Senior Database Officer to manage the front end of its Donorfy CRM system. Working with the data team, you will promote effective CRM use across the organisation, ensuring efficient, regularly reviewed data management processes. Maintaining data accuracy and integrity is crucial, as is securely importing and exporting data to support various teams and provide insights to increase fundraising potential. This position presents a potential career path towards a managerial role for high-performing individuals.

Key Responsibilities:

1. Donorfy (CRM) Management
• Responsible for the front end day to day management of our Donorfy CRM.
• Set up and train new starters on the CRM
• Support and training existing staff to ensure effective use of the CRM
• Manage the flow of financial and non-financial data from third-party platforms and agencies, as well as direct income and data streams. This will include cleaning and preparing data, as well as importing it into Donorfy
• Undertake routine data cleansing and quality control processes to ensure the database is accurate, such as de-duplicating.
• Managing the data specifications and briefs for fulfilment agencies, including undertaking monthly quality analysis of data received from agencies
• Set up and manage Donorfy triggers, workflows and mail merges
• Liaise with Donorfy support, external agencies (MAST) and the wider team to further streamline any data-led processes

2. Financial Reconciliation
• Reconcile income processed and investigate any variances, including following up with fulfilment agencies, fundraising teams, platforms etc.
• Run monthly Gift Aid Claims for eligible single gifts and recurring gifts
• Produce various monthly reports, such as donation reports for fundraising teams and deferred income/restricted income reports to finance
• Produce and maintain the Donorfy custom accounts download

3. CRM Integrations
• Manage and maintain the custom API online income integration between Donorfy and Gravity Forms via the OSUK website
• Manage and maintain the Dotdigital email marketing integration
• Manage and maintain the Enthuse and Justgiving integrations

4. Reporting, Insight and Data Selections
• Support the Senior Database Manager to build/test reports and dashboards via SQL or Power BI to report on key performance indicators and targets
• Monitor existing Power BI reports set up each monthly to ensure they are accurate and report any fixes to the Senior Database Manager
• Run data selections for small-scale campaigns as required by the Senior Database Manager

5. Operational Support and General Tasks
• Backfill the Database Officer and Senior Database Manager roles in their absence
• Assisting the Senior Database Manager with SQL projects and automated workflows
• Keep procedure guides up to date for processes routinely undertaken
• Undertake quarterly audits on large gifts and gift aid declarations/claims

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Operation Smile UK (OSUK) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: OSUK is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at OSUK are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the UK. OSUK will not tolerate discrimination or harassment based on any of these characteristics. OSUK encourages applicants of all ages.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact us (further details contained within the job description).

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: London office based, with very flexible working from home arrangements in line with Crisis’ Hybrid Working Policy.   

About the role

As a Dynamics 365 Developer/Analyst you will play a key role in shaping and improving Crisis’ digital systems, ensuring our services run smoothly and effectively. Working closely with teams across the organisation, you’ll take ideas and user needs and turn them into meaningful, practical solutions.

In this role, you’ll work to regular release cycles, helping to design, develop, and test system updates before they go live, ensuring everything is robust and reliable. Your work will directly support frontline staff, giving them the tools, they need to make a difference every day to end homelessness.

You will have the freedom to help shape the wider Dynamics 365 strategy, contributing to a variety of impactful projects. This includes developing and enhancing core systems such as the Asset Management System, Incident Management System, and the Crisis at Christmas system, which functions as a hotel management platform during our annual Crisis at Christmas event. You’ll also play a role in transformational projects, such as the Supporter CRM replacement, ensuring our technology evolves to better support our mission.

You will have the freedom to help shape the wider Dynamics strategy inputting and further enhancing the Crisis at Christmas systems, as well as inputting into transformational projects such as the Supporter CRM replacement, which is also going to be a Dynamics build.   

About you  

To be successful in this role you will need to have excellent Dynamics 365 skills. Ideally certified as a Functional Consultant (sales and service) or with a demonstrable track record in implementing solutions in Dynamics, you’ll be well versed in working with end users and translating their requirements into technical solutions. You’ll have a passion for the Power Platform and have a broad understanding of how that relates to the wider Microsoft stack.   

You’ll be equally as comfortable in eliciting requirements and supporting end users as you are building technical solutions in the Power Platform.   

You may have experience in, Dynamics Developer, Dynamics Consultant, Power Platform Consultant

 Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Flexible working around the core hours 10am-4pm 

• Wellbeing Leave to be used flexibly. 

• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 23 February 2025 at 23:55

Interview process: Competency-based interview + technical task assessing ability to deliver usable solutions.

Interviews will take place w/c 3 March 2025

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester.
 

Outline of service:

Gaddum and Manchester Mind have come together to provide a new and innovative service which will support people to leave inpatient mental health settings and return to their community with the support they need to recover and remain well.

As a team, we will deliver psycho-social interventions, advocacy, housing and welfare rights advice and peer support. There will also be tailored support to young people (those under the age of 25). All we do is underpinned by listening and ensuring people feel heard – because we know that when people are listened to, they recover. The team will be working with colleagues within the mental health, primary care, inpatient and community sectors.
 

Job Purpose of Senior Administrator:

To provide high quality administrative support to the Discharge from Hospital Team – this will be a team based between Manchester Mind and Gaddum.

Your role will provide much needed support for monitoring, data and evaluation requirements of the service and the management of inbound webform referrals (including outcome/ feedback forms on our case management system).

You will also respond to or delegate emails and voicemails to the service appropriately, requiring a good knowledge of the service. You will also support the Service Manager with the improvement and development of administrative and reporting functions.
 

Main Duties and Responsibilities

Administration and Project Support

• To complete specific tasks allocated through work plans and project plans, independently.

• To manage resources of the service, maintaining the resources folder, ultimately ensuring people have the right information where and when they need it.

• To amend and update resources as needed on Canva, developing and updating them as required.

• Support the development of communication materials including Easy Read Guides with support from Service Manager.

• To coordinate the arrangement of meetings, conferences and other events.

• To minute and keep a record of meetings as required.

• To manage the purchasing of service and employee resources as required using Gaddum finance processes.

• To curate online resources, internally and externally.

• To develop and maintain administrative systems as needed.

Reporting and Monitoring

• To compile data as requested to assist in the production of monthly and quarterly reports as requested following standard operating procedures

• To run reports as appropriate using agreed databases (such as, but not limited to, NHS and Local Authority) databases.

• To build, run and amend reports to meet changing reporting requirements.

• To ensure data relating to client contact are accurately recorded on our case management system (such as, but not limited to, referral and feedback forms).

• To use Microsoft Excel and any other appropriate system to review and manage reports in line with data reporting requirements.

• To input outcome monitoring forms accurately on to case management systems from a range of mediums including online forms, paper form and other formats as preferred by the client.

• In respect of data entry, identify and support the organisation’s migration into technological solutions that remove the need for third person data input.

• Ensure best practice Information Governance approaches are in place to maintain the best data management systems possible – ensuring compliance with the Information Commissioner’s Office and Gaddum’s Information Governance Framework.

Managing referrals and maintaining records

• Process inbound webform referrals, checking for accuracy, duplication and completeness of data.

• Support, alongside colleagues, the development of referral routes that align with service needs.

• Identify gaps in completeness of data for reporting requirements and develop solutions to address them going forward (e.g. identifying training options to upskill colleagues).

• Ensure best practice Information Governance approaches are in place to maintain the best data management systems possible – ensuring compliance with the Information Commissioner’s Office and Gaddum’s Information Governance Framework. Communication with clients and professionals

• Managing team inboxes, responding to emails as appropriate and delegating communication to appropriate colleagues.

• Respond to voicemails as appropriate, ensuring people receive a timely and professional response and resolving issues with as fewer contacts as possible.

• Contact clients for feedback, where appropriate, and accurately input feedback into outcome monitoring fields.

Senior Fundraising Data Analyst

£43,990 - £49,143 pa

City of London E1 8QS and we are a hybrid working organisation

This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.

Purpose of Role

As a Senior Fundraising Data Analyst, you will play a leading role in supporting the charity’s fundraising growth objectives through data analysis, reporting, and insight generation. 

You will work closely with teams across Fundraising to develop and execute growth strategies based on data and insight; build and interrogate reporting dashboards, manage data requests, and directly support fundraising colleagues to optimise campaign activity by reaching new and existing audiences with relevant content and asks through a multi-channel supporter segmentation approach. Your expertise in data analysis and reporting tools will be crucial for driving insights that improve our fundraising and impact strategies.

You are analytically rigorous, able to understand the opportunities data and insight offer and will have a consistent track record of delivering actionable analytics projects in a business partnering capacity. You’ll believe in the power of data and insights as levers for affecting positive change.

You will work at the heart of Comic Relief’s operations, supporting the organisation work towards a Just World Free from Poverty.

Key responsibilities:

Business partnering with Fundraising teams, identify opportunities for our data to enable the achievement of FR strategic goals. For example, supporting on Fundraising strategy and fundraising campaign development through the provision of Lifetime Value analysis, propensity to give modelling, econometric modelling and / or regression analysis, recency, frequency, value analysis and the appending of third-party data sources to enrich our data set and better understand our donors and prospects.

Analyse large datasets to identify trends, insights, and opportunities to optimise fundraising campaigns and strategies.

Creation and maintenance of dashboards using Power BI to present actionable insights.

Provide analysis and reporting to support live events, campaign performance, and strategic decision-making. Delivering to and enhancing briefs provided by client teams, ensuring that accurate and timely insights are available for Fundraising teams.

Track performance metrics during events and provide immediate feedback and recommendations for optimization where appropriate.

Support the Fundraising team with data-driven audience segmentation in Salesforce Marketing Cloud or through Comic Relief’s Azure Data Lake

Data Tools and Architecture:

Support the development of the charity’s Azure-based data models, ensuring data consistency across platforms through providing and feedback on and identifying future developments needed.

Collaborate with other teams to optimize data flows, improve reporting systems, and ensure the effective use of data across the organization.

Leverage SQL, Kusto (KQL), and Salesforce Non-Profit Cloud and Marketing Cloud to extract, analyse, and manipulate data from various sources.

Utilise Power BI to build and maintain dashboards that provide clear and actionable insights.

Support for Fundraising will include being hands-on with Salesforce Non-Profit Cloud and Marketing Cloud. 

Stakeholder Collaboration:

Business partner with fundraising teams to identify data requirements and ensure alignment with strategic objectives.

Communicate complex data findings in a clear and actionable manner to non-technical stakeholders.

Provide thought leadership within the organisation relating to the use of data to derive insights.

Person specification

Essential criteria

Experience of working with data from a large scale, sophisticated consumer fundraising programme, specifically digital first programmes, or an equivalent Business to Consumer (B2C) scheme with Customer Relationship Management at its heart.

Proven experience as a Data Analyst or Senior Data Analyst, with a strong background in SQL and Python.

Proficiency in Power BI for dashboard creation and reporting.

Strong problem-solving skills with the ability to analyse and present complex data in a clear and actionable format.

Strong communication and stakeholder management skills, with the ability to interact effectively with technical and non-technical stakeholders.

Understanding of best practices in data governance and data management.

Hands-on experience with Salesforce Non-Profit Cloud and Marketing Cloud for data analysis and campaign tracking.

Experience of Data Analysis to support Fundraising.

Desirable criteria 

Experience with Kusto (KQL) would be a significant benefit.

Extensive experience with data modelling and architecting.

Working with data management tools such as Aperture Data Studio.

Experience of working with data related to broadcast fundraising.

Experience working in an AWS environment and Google Analytics

Perks and benefits:

· Flexible working hours

· Work from home option

· Life Insurance

· Wellness programs

· Employee Assistance Programme

· Enhanced maternity and paternity leave

· Paid emergency leave

· Sabbatical Opportunities

· Professional development

· Mentoring/coaching

· Paid volunteer days

· Payroll giving

· Salary sacrifice

· Team social events

· Extracurricular clubs

· Cycle to work scheme

· Free fruit

To apply please visit our website via the link and apply online.

Closing: 12:00pm, 10th Feb 2025 GMT

Comic Relief reserves the right to close the role early if a large number of applications are received.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London.

We are looking for an enthusiastic and talented Data Engineer to join our growing Data and Insights team. Stewardship is growing in its data capabilities and developing an ever-stronger data led culture. Fundamental to that is having accurate, reliable, meaningful data in the right place at that right time. 

The Data Engineer will support stakeholders, including data analysts, our technology teams, and software developers, to ensure optimal and consistent data delivery. They must be self-directed and comfortable supporting the data needs of multiple teams, systems and products. The right candidate will be excited by the prospect of growing and optimizing Stewardship’s existing data architecture and integrating external datasets to support our next generation of products and data initiatives.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate

Service: Manchester CAPS Service               

Location: Blended Working Home and Newton Heath Sure Start Children’s Centre, Manchester

Hours: 14.8 hours per week – Working Patterns Negotiable

Salary: £22,771 - £24,206 FTE per annum (£9,108.40 - £9,682.40 per annum for part-time, 14.8 hours per week)

Contract type:  Permanent

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants. 

An exciting opportunity has arisen for a passionate and experienced Data and Admin Support Role to join team our CAPS Parenting Team. The CAPS team deliver Parenting Course across 30 Children’s Centre’s in Manchester per year. The role will be predominately inputting referrals onto Family Actions electronic system and supporting the Business Administrator in administrative tasks.

Data inputting can be on a working from home basis, however, there will be limited tasks that will require you to work in office at Newton Heath Sure Start Children’s Centre

Your impact

The admin and data tasks carried out in this role will play an integral part in the smooth running of the service by supporting the Business Administrator, Leadership Team and Parent Group Leaders.

Your skills   

We welcome applicants who: 

• Have achieved – Minimum 5 GCSEs at Grade A-C. Including Maths and English

And/or

• Have relevant experience in inputting data onto electronic systems , administration  skills and the ability to work as part of a busy team.

• Accurate Word Processing and typing skills.

• IT skills.   

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

What will we offer you?

We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core. 

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills, then we look forward to hearing from you.

Closing Date: Thursday 17th February 

Interview: Thursday 27th February

Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.

We are looking to recruit an enthusiastic individual to join the Finance and Operations Team at The Eve Appeal. 

The Finance Assistant will be supporting the day-to-day financial operations of The Eve Appeal – processing all income, invoices and liaising with the wider team to ensure that it is accurately recorded. This role serves as the first port of call for finance queries across the organisation. 

The Eve Appeal is striving to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be their full selves and work together to drive positive change. We strongly encourage applications from all sections of the community – especially those under-represented in the sector at the moment. 

No formal qualifications are needed for this role, nor is previous charity sector experience and we encourage everyone with the appropriate skills, experience and potential to apply. 

To apply please upload an up-to-date CV along with a cover letter, of no more than two A4 pages, detailing your suitability for the role. Only applications with a cover letter will be considered. 

At Humanimal Trust we passionately believe that humans and animals should benefit from equal medical progress. Do you wish for a future where all patients matter whatever the species? As the Administartion and Finance manager you will enable the charity to operate in an organised, efficient and effective manner. This vital, varied and senior role in a small team involves a range of key functions, proactively supporting the CEO and Board of Trustees. It encompasses a range of business support functions, including book keeping, HR administration, coordination and monitoring of projects, office management, developement of policies and procedures, and will also hold the position of Company Secretary.

Position: Administration and Finance Manager

Accountable to: CEO

Responsible for: Administration Assistant

Location: Remote working, with occasional in person time.

Full time

Circa £40,000

Responsibilities:

• Provide executive support and guidance to the CEO and Chair of the Board of Trustees
• Ensure the Trusts records for the Charity Commission for England and Wales and for the Scottish Charity Regulator are always up to date and any changes in relevant law and guidance are communicated to the CEO and Board
• Manage dailyadministrative activities
• Take ownership of data entry, retrieval and database maintenance
• Liase and manage external providers. Contract negotiation
• Resonsible for Trusts book keeping and financial reporting
• Take accountability for invoices and expenses
• Liaise with payoll bureau to accurately process salaries
• Administer uto enrolment pension scheme
• Support the designated Data protection Officer by advising on obligations, monitoring compliance and training staff
• Contribute to and support the delivery of the strategic business plan
• Review policies, procedures,staff handbooks and the Governance Manual to an agreed rolling schedule
• Ensure appropriate infrastructure is in place and colleagues are trained in the use of CRM systems, and communications and engagement platforms

Closing date: 2nd March 2025

First Interview: w/c 10th March 2025

• Do you love designing and delivering targeted process reviews?

• Are you passionate about continuous improvement and releasing people to flourish in their roles?

• Would you like to use your skills to make a global impact?

BMS World Mission is looking for a temporary Business Process Analyst to join our small, fast-paced Operations team in providing the organisation with excellent cross organisational services. In this role, you will support the Director of Finance & Operations and Executive Director Team in providing end-to-end support in remodelling and restructuring particular processes and systems within the organisation.

About you: The successful candidate will be a flexible team player with strong analytical and problem-solving skills and excellent communication and interpersonal skills. You will have proven experience as a Business Analyst, preferably within the charity sector.

About us: BMS World Mission is a Christian mission organisation founded in 1792, today we are working in around 30 countries over four continents. We are passionate about making Jesus known across the world and transforming the lives of those we serve.

Why this role matters: This role is a strategic appointment, enabling the charity to steward its resources in the best way.

If you are a hard-working and collaborative individual who wants to use your skills to make a global impact, we would love to hear from you.

Job title: Assistant Management Accountant

Reporting to: Financial Controller

Location: Alton office with potential for some hybrid working

Hours: P/T: 28 hrs per week

Contract: Permanent

Salary: £34,000 to £38,000 per annum full time equivalent

The Assistant Management Accountant is a critical role within the organisation and is being recruited at an exciting time as Kidney Care UK seeks to realise its growth ambitions within its strategy.

The role will provide support to the Financial Controller in effective stewardship and oversight of all finance functions, with responsibility for ensuring accurate budget holder reporting, project reporting and aid in the production of management accounts. This role is essential to the reporting of financial information across the Charity. The Assistant Management Accountant will also support in the delivery of new projects and system advancements.

In addition the Assistant Management Accountant will help to prepare the Charity’s quarterly VAT returns, ensuring that all transactions have the correct VAT coding. The role will be pivotal in the monthly close down process and ongoing accuracy of the transactions held on the accounting system.

The successful candidate will have excellent communication skills, intermediate-advanced excel skills (X or VLOOKUP, SUMIF and pivot tables) and will be highly organised. The ideal candidate will be able to organise conflicting priorities around the monthly management accounts cycle. They will be flexible and adaptable in their approach to support transformational change in our processes and systems.

Closing date: Sun 23rd Feb 2025 or earlier if sufficient number of applications are received.

Support Administrator – Fuel Bank Foundation

Contract Type: Full Time, Fixed Term (12 months)
Hours: 37.5 hours per week, Monday to Friday, 9:00 AM – 5:00 PM
Location: Remote (based in the West Midlands) with occasional travel for team meetings within the Midlands.

Are you a confident communicator with excellent administrative skills? Do you thrive in a fast-paced, dynamic environment, managing customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.

At Fuel Bank Foundation, we are the UK’s leading charity for fuel poverty, committed to tackling the challenges of fuel crisis support. Through our innovative network of community partnerships, we provide emergency financial assistance and practical solutions for individuals unable to pre-pay for their energy.

As a Support Administrator, you will be instrumental in ensuring the seamless operation of our charity network activities. You’ll work closely with internal teams and community-based partners to deliver high-quality administrative support, maintain accurate data, and drive improvements in service delivery.

Key Responsibilities:

• Inbox Management: Manage and respond to daily queries received in inboxes with a focus on efficient communication.
• Data Integrity: Request and gather additional information from partners and applicants, updating in-house CRM systems and Excel spreadsheets to maintain accurate, reliable records.
• Escalation: Proactively escalate unresolved queries to the appropriate team members.
• Document Management: File electronic documentation accurately and maintain a central registry of Network Members to ensure compliance with regulatory standards.
• Partner Coordination: Act as the first point of contact for Network Partners, addressing inquiries and providing support.
• Audit Compliance: Monitor and track partner activities, ensuring adherence to internal audit processes.
• Training Preparation: Assist in preparing and dispatching training resources for partners and help organize partner training sessions.
• Data Analysis: Collect and analyse data to identify areas for improvement in network operations and contribute to process enhancement initiatives.
• Process Improvement: Recommend and implement solutions to streamline administrative processes and improve efficiency.

 What We’re Looking For:

• Administrative Expertise: Strong background in administration with experience managing records, reports, and correspondence.
• Communication Skills: Excellent verbal and written skills, with the ability to adapt communication styles for diverse audiences.
• Technical Proficiency: Proficient in Microsoft Office Suite, particularly Excel and Outlook.
• Organisational Abilities: Exceptional attention to detail and time management skills to manage workload effectively.
• Problem Solving: A proactive problem solver with strong decision-making capabilities.
• Teamwork: Collaborative mindset with the ability to work independently and as part of a high-performing team.
• Adaptability: Flexibility to adapt to changing priorities and support partner communications.

 Desirable Skills:

• Knowledge of the energy sector, fuel poverty challenges, or experience in the charity sector is advantageous but not essential.

 What You’ll Receive in Return:

• Team Support: Join a supportive and collaborative team committed to your success.
• Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
• Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
• Comprehensive Benefits:
  • Enhanced pension contributions.
  • Private healthcare and access to an Employee Assistance Programme.
• Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
• Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

The Supporter Relations Team plays a pivotal role in building relationships with our supporters and assisting our fundraising team to raise vital funds that will support our mission to beat blood cancer within a generation. The main purpose of this role is to deliver excellent customer service to our supporters from the beginning of their journey with Blood Cancer UK. Our processes need to be as efficient and effective as possible to get the best from our supporters. 

This is an excellent opportunity for someone with great communication, organisation and interpersonal skills. The post holder will take responsibility to help build lasting relationships with our supporters through written and verbal communication and ensure efficient administration of donations and maintaining accurate data on our CRM system. 

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

This role is based in Edinburgh, and the post holder will be required to attend the office 2-3 days per week. Additional travel includes two Directorate Away Days and two All-staff Away Days per year. 

1-Year Maternity Cover

4 days per week (3 days considered)

Hybrid / High Wycombe

About the charity

Embrace the Middle East is an international Christian charity helping people of all faiths and none to free themselves from a life of poverty and injustice. Our work and the work of our 45 courageous and inspiring Christian partners transforms lives in six countries in the Middle East.

We support them in various ways, including through grants of over £2m per year supporting them to run hospitals, clinics, schools and centres for people with disabilities. Our work and the work of our Christian partners in Egypt, Lebanon, Syria, Israel, Palestine and Iraq provide support services for refugees, enable women's empowerment, work for community development and offer emergency humanitarian relief. We have been doing this work for nearly 170 years and have deep roots in the region. Sustaining the active and powerful social impact of Christian led NGOs in this amazing and diverse region is what drives us. The challenges are often immense. The sense of purpose is uniquely motivating.

About the role

We are seeking to recruit a Programmes, Partnerships & Advocacy Officer to join our team on a fixed-term basis. This role involves supporting Embrace’s Programme, Partnerships and Advocacy team to manage relationships with a portfolio of local partner organisations, churches, and stakeholders to bring hope and lasting change to some of the poorest and most marginalised people living in the Middle East. Walking and working with them as they deliver high-impact programmes to benefit communities in need of assistance supporting them in their work; encouraging and advocating for local Christian organisations on issues of justice and inclusion in the Middle East.

Main responsibilities include:

• Providing programme support to Embrace’s Programme Managers (PMs) with a particular focus on supporting the PM responsible for managing Embrace’s partner and programme portfolio for Israel and the occupied Palestinian territories (IoPt).
• Assisting with the planning and implementation of Embrace’s advocacy campaigns.
• Coordinating the supply and transfer of information from partners to communication and fundraising colleagues.
• Providing admin and data support for the whole team.
• Supporting the Charity in every way possible to fulfil its vision and charitable aims.

This role is a great opportunity for someone keen to develop their transferable skills and increase their international development and programmatic interest and experience, whilst contributing in a supporting role to Embrace’s Programme, Partnerships and Advocacy team.

To be successful in this role, candidates will:

• Understand the work of Embrace the Middle East and share the Charity’s vision and mission.
• Bring experience and/or interest of grant management – including Monitoring, Evaluation, Accountability and Learning.
• Have excellent knowledge/experience of using Microsoft 365, including SharePoint, Teams, Word, Excel and Outlook.
• Have excellent organisational and administrative skill, and experience of working in a team support role.
• Have strong oral and written communication skills.
• Be self-motivated and able to work under pressure and prioritise effectively.
• Be flexible in a multi-task environment and keen to offer a ‘can do’ attitude.
• Have an awareness of the context, dynamics, and challenges of working in the Middle East.
• Be flexible to work remotely and in an office environment as required.
• Have a strong theological understanding with the ability to refer to scripture and be comfortable to pray with Partners and colleagues.
• Have excellent attention to detail.

We are seeking applicants who actively practise Embrace’s Christian values and want to join us in strengthening relationships with our broad base of local Christian partner organisations in the Middle East.

Staff benefits at Embrace the Middle East

• To support every member of staff to work as effectively as possible, Embrace offers remote and flexible working arrangements. This includes flexitime and home-working arrangements
• Flexitime - start work between 7:30am – 10:00am and finish between 3:00pm – 6:00pm. Our core collaborative working hours are between 10:00am to 3:00pm
• Pension - option to join from day 1. Maximum employer contribution of 10%
• Holiday - 32 days, including 8 bank holidays and a day off work for your birthday – rising to 33 days after 5 years' service and 34 days after 10 years' service, plus 3 days leave between Christmas and the New Year
• Life Assurance - 3x salary
• Access to retail discount portal
• Employee Assistant Programme (confidential counselling, legal and financial advice) - available 24 /7, 365 days a year
• Training and development programme for all employees
• Commitment to staff health & wellbeing

This role is hybrid working, with the requirement to work at Embrace’s office at least one to two days a month in High Wycombe for team building purposes and other times as requested.

For more information and to apply, please visit our vacancies page.

Closing date: 7 February 2025.

We aim to contact all shortlisted candidates either before or shortly after the closing date for applications.

Embrace the Middle East provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability.

Please note that in order to be considered for this position you need to have the right to work in the UK, either through nationality or relevant work visa. The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of the Charity’s safer recruitment policy.

Are you highly organised, motivated by your Christian faith and have excellent system and administration skills that will help support our Programmes team? Do you want to be part of supporting vulnerable communities across the globe to access the healthcare they need through the delivery of essential medicines and supplies? 

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

The Programmes team are looking to recruit a Programmes Administrator to support administrative functions across key programmatic areas and to provide general administrative support to the Programmes Team.

This role involves close collaboration with other departments, particularly in the Corporate Partnerships, Logistics, and Compliance teams, to ensure the efficient and effective placement of medicines and medical supplies in compliance with regulatory guidelines and best practices.

Additionally, the role provides administrative support for cross-team activities such as fundraising and communications, as well as for organisation-wide initiatives. This position is ideal for someone with strong administrative skills who is seeking a programme-facing role in a dynamic and supportive environment.

Person Specification

-   Experience of administration and record keeping to a high standard
-   Experience of working with data and systems
-   IT literate in all major MS Office applications
-   Highly organised, efficient and self-motivated
-   Excellent written communication skills
-   Strong interpersonal skills and ability to adapt as part of a small team
-   Ability to work with competing priorities, deadlines and targets
-   A commitment to accuracy, numeracy and excellent attention to detail
-   Ability to work within a regulatory/compliance framework
-   Committed to IHP's Christian Ethos and Values
-   Willingness to work flexible hours including occasional evening or weekend work 

The following would be desirable:

- Experience of managing relationships with external stakeholders
- Understanding of the international development, humanitarian or global health sectors

For further details regarding responsibilities and person specification, please see the job description.

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all areas of our work including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.

Applicants must have the legal right to work in the UK.

IHP Staff Benefits

• 25 days annual leave plus bank holidays 
• Specsavers eyecare vouchers
• Life Insurance and Critical Illness Cover
• Health and wellbeing support 
• Bike2work scheme
• Training and development opportunities
• Hybrid working/Modern office near Chancery Lane tube station

We have an active Equality, Diversity and Inclusion staff working group.  Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A new starter has described IHP as a place which 'puts people at our heart'. 

Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!

Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.