Data Entry Jobs

As the Data Insight Manager, you join Toynbee Hall at an exciting time. With a recently appointed Chief Executive implementing the charity’s new three-year Strategy, this position will play a pivotal role in aligning Toynbee Hall’s systems and data with this new approach, ensuring the charity has the capability to measure impact from across the organisation.

You will spearhead the insight capability and database management initiatives, working closely under the guidance of the Head of Impact and Strategy to develop and grow your skillset.
Your role will encompass the entire research lifecycle, from designing impactful research studies to ensuring data integrity through meticulous cleaning and quality management. You will orchestrate the analysis, intertwining insights into compelling narratives through engaging report writing and presentations.

Beyond the world of research and systems management, you will also play a pivotal role in upholding Toynbee Hall’s commitment to data protection procedures, adding a valuable layer to the essential aspects of our data governance. Join us in this dynamic role where your passion for data and insight excellence will make a tangible impact to our community and beyond.

MAIN DUTIES AND RESPONSIBILITIES

Manage the ongoing development of databases, systems, and CRM to meet the needs of the organisation:

• Ensure the accuracy, integrity and quality of data is always upheld.
• Produce accurate and timely statistical returns upon request.
• Manage the advice services dashboard.
• Develop process improvements and efficiencies.
• Assist with our internal debt advice quality assessment database, ensuring accurate data entry, data quality, and reporting.
• Be aware of and comply on an ongoing basis with the rules and requirements of confidentiality, data protection, data sharing and any other legal/regulatory/risk management frameworks.

Contribute to team understanding and use of all systems:

• Provide the senior leaders with accurate data.
• Deliver ad-hoc assistance to resolve technical and useability issues for the team.
• Produce systems guides for users.

Work closely with key stakeholders, both internally and externally, to ensure outputs are clear and actionable:

• Highlight and present new trends and changes in an accessible way.
• Analyse and interpret data and communicate it in clear, digestible, and useful ways.
• Support the creation of meaningful analysis and compelling communications to support the organisations’ understanding of its clients.
• Think creatively about how to use the data we have, how to collect the data we want, and how best to leverage it in service of our clients and community members.

Assist with the management of data protection enquiries and processes across Toynbee Hall:

• Work with the Information Governance Steering Group to manage data protection across the organisation.
• Assist with investigating data breaches or security incidents involving personal information, conducting route cause analysis.

Manage reporting to funders, and internal stakeholders:

• Ensure reporting is accurate and completed in a timely manner to the highest standards.
• Assist with investigating data breaches or security incidents involving personal information, conducting route cause analysis.
• Producing detailed and impactful insight, highlighting key trends, opportunities, and risks.

Manage yourself:

• Work toward an agreed annual work-plan meeting targets and milestones.
• Prioritise and manage your workload.
• Take responsibility for your personal development and seek out opportunities for support and development.

Safeguarding and Safety:

• Ensure safe working practices.
• Ensure that safeguarding incidents and accidents/ incidents are reported appropriately.

General:

• Engaging with and, where appropriate/agreed, lead relationships with key partners in the sector.
• Contributing to the overall development and implementation of Toynbee Hall’s strategy.
• Building good working relationships across the organisation.
• Representing Toynbee Hall to external audiences.
• Developing an open and ‘critical friend’ dialogue within our programmatic work.
• Undertaking any other appropriate responsibilities that may arise.

Please download the full Job Description for more details.

St Catherine’s, the newest and largest mixed undergraduate/graduate college within the University of Oxford, is seeking to appoint a Data and Insights Officer to join its friendly, dynamic Development Office.

The Data and Insights Officer will play a critical role in shaping the success of the College’s fundraising and alumni relations initiatives, including our immediate focus on reopening key buildings.

Tasks include managing alumni data, conducting donor research, and providing key insights to drive fundraising strategy and donor and alumni engagement.

The ideal candidate will have excellent organisational skills, an analytical mindset and strong communication skills. They will also have a proactive, resourceful and collaborative approach to work, with a genuine curiosity for data trends and insights.

The salary is set within the range £30,487-£33,966 per annum, comprising 35 hours per week. In return, we offer a range of benefits including lunch without charge, free use of the College gym and travel season ticket loans.

The Society for Endocrinology is seeking a Clinical Data Officer to support the national data collection and analysis of endocrine research projects. By curating large patient-centric data sets we will facilitate research into endocrine conditions, ultimately to improve patient outcomes.

The post will assist the Clinical Programme Manager and Clinical Programme Officer with the governance of the research projects, and assist in the direct clinical data collection from sites across the UK. This post will require travel to these NHS sites. 

We are seeking an enthusiastic and adaptable individual with excellent data, organisational and interpersonal skills to join the Data and Migrations Team for the Development (fundraising) and Alumni Relations System (DARS). The post is permanent.

The DARS Data and Migrations Team, a part of the wider DARS Support Centre based in the University Development Office, is responsible for modelling, monitoring, assuring and improving the quality of data held in the DARS database. We also provide user support within a wide range of areas, including migrations, reporting, compliance and governance.

Reporting to the DARS Data & Migrations Team Lead, you will assist with important data-related inquiries, work on reporting and analysis of data quality issues on DARS, and provide expert guidance to existing and newly-migrated teams on the best ways to assure and maintain the quality of their data. The role will also involve supporting the building of and transition to a new CRM system and the delivery of future data migration projects. Your contribution will be essential for the effectiveness of the activities supporting Development (fundraising) and Alumni Relations across the University of Oxford.

You should have a passion for data and be committed to understanding the information needs of system users. You will also be a team player with the ability to work independently towards meeting deadlines, to communicate effectively, and to adopt an assertive approach to problem solving. Other key requirements are a high level of attention to detail, and excellent data management and analytical skills.

We offer a challenging and fulfilling working environment with a wealth of opportunities to develop your professional skills, including the opportunity to help design and build a new CRM platform, and to explore the use of AI to support the University’s fundraising goals.

This is an exciting time to join a friendly team which is going through a period of change and growth.

Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.

The Role

Reporting to the Financial Controller, the role of the Income Processing and Sales Ledger Officer is to support the day to day operation of the Finance and Fundraising functions, which are essential to our ability to deliver on our charitable objectives.

In this role you will be responsible for managing and processing donations, processing of other income and receipts, completion of income side bank reconciliations, management of aged debtors and other sales ledger related tasks, processing of Direct Debits, plus completion of other ad-hoc tasks and provision of general administration support.

The successful candidate will need be able to work to deadlines and have strong basic skills in admin, organisation, and IT. The nature of the role requires someone who is able to manage confidential data, is highly numerate and is a problem solver.

This role would best suit someone with previous related experience and knowledge of working in finance, accounting and administration, ideally bringing existing sales ledger knowledge, however applications are also welcomed from those with the required basic skills

The successful candidate will benefit from an attractive benefits package and will receive all the support needed to succeed, including a full induction, continuing professional training where appropriate and regular 1-2-1s with your line manager.

Pleaaw refer our detailed job description for more information about the role.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 6.5%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. This role requires an average 2.5 days a week in the office minimum (115 days minimum per year) given the nature of the job. There will be in blocks in the fundraising area, mainly around appeals (3 or 4 blocks a year), where the successful candidate be expected to come into the office 7 or 8 days in a row.

Apart from that, Tuesdays are our anchor days where every staff member is expected to be at the office. The 115 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via CharityJob. The Cover Letter should clearly outline how your skills match the main responsibilities of the role.

Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The closing date for applications is 17 January 2025. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Role Overview:

The Women’s Service Programmes Co-Ordinator will play a key role in delivering high-quality 1:1 and group social mobility programmes aligned with Baytree’s mission to support women in education and social inclusion. Working collaboratively with the Social Mobility and Education Teams, you will ensure the smooth delivery of Baytree’s services across key areas like Education, Employment, Family, Finance, and Well-Being. This role involves recruitment, participant engagement, programme administration, and supporting monitoring and evaluation to ensure programmes meet quality standards.

Key Responsibilities:

Please review full job description and person specification attached for all details. 

Recruitment and Onboarding

• Create materials to promote Women’s Service programmes and manage programme marketing.
• Manage inbound referrals and conduct initial calls to understand participants’ needs and goals.
• Maintain waiting lists and manage onboarding data in line with confidentiality policies.

Participant Relationships

• Act as the first point of contact for participants, ensuring effective communication on programme details such as timetabling and attendance.
• Provide clear and concise information about Baytree’s services and support participants in accessing appropriate programmes.

Programme Timetabling & Administration

• Develop termly timetables in collaboration with the team based on participant needs and feedback.
• Accurately enter participant and programme data into relevant systems and manage programme registers.
• Contribute to monitoring and evaluation by gathering feedback and reporting on outcomes.

General Support

• Work collaboratively with the Women’s Service team on programme development, materials, and readiness for external reviews.
• Attend team meetings, one-to-ones, and contribute to Baytree’s continuous improvement efforts.

Standards and Quality

• Ensure implementation of best practice to safeguard children, young people, and vulnerable adults.
• Adhere to Baytree’s Equality, Diversity & Inclusion policies, Health & Safety guidelines, and other internal procedures.
• Maintain confidentiality, professionalism, and demonstrate Baytree’s core values: Love & Respect, Person-Centred, Safe & Welcoming, Professional & Trustworthy, and Collaborative & Positive.

Person Specification:

Experience

• Customer-facing experience (Essential)
• Experience in marketing/promoting programmes (Desirable)
• Strong relationship-building and community engagement experience (Essential)
• Experience working in the voluntary/community sector or education settings (Desirable)
• Proficiency in Microsoft Office & Canva or similar design tools (Essential)
• Data entry and information management experience (Essential)
• Experience working with minority or marginalised groups (Essential)

Skills & Knowledge

• Understanding of barriers facing migrant and low-income women (Essential)
• Strong organisational skills and ability to prioritise workload (Essential)
• Excellent communication (written & verbal) and interpersonal skills (Essential)
• Non-judgemental, patient, and empathetic approach (Essential)
• Ability to maintain confidentiality and data security (Essential)

Competencies/Behaviours

• Understanding of organisational objectives and priorities (Essential)
• Ability to make effective decisions and support continuous improvement (Essential)
• Strong team player, capable of building effective internal and external partnerships (Essential)
• Commitment to delivering a high-quality service and meeting deadlines (Essential)

Sight Scotland is Scotland’s leading charity providing specialist care, education and research for people with vision impairment. The charity has been in existence for over 230 years, and offer a variety of services in the community as well as education, transcription into alternative formats and residential care for adults and children. Their vision is of an inclusive Scotland where people of all visual abilities have the opportunity to thrive. To achieve their mission they are looking for maternity cover for their Fundraising and Engagement Administrator role – a crucial role providing a solid foundation of support to the whole Fundraising team.

The Fundraising and Engagement Administrator will join Sight Scotland at an exciting stage, with a newly formed Cause and Engagement team, a new organisational strategy and direction, and a roadmap for fundraising planned. The charity is recruiting for 5 other fundraising roles alongside this maternity cover.  

This role provides vital administrative support to the fundraising function. You will perform a variety of desk-based tasks ranging from regular banking, data entry and the opening of fundraising post to more ad-hoc tasks such as handling supporter enquiries and working with the fundraising team to support their calendar of activities and key priorities.

For this role, it is vital that interested candidates have experience using a fundraising database and are competent and capable handling financial data. Due to the importance of database management for this role, candidates who can't demonstrate experience using a CRM system to accurately input and review financial data will not be shortlisted. 

This role will involve building relationships across teams to provide customer service, solve problems and spot opportunities for fundraising, so would suit a candidate who enjoys delivering amazing supporter experiences / customer service and speaking to colleagues and supporters face to face, on the phone and via email.  

You might see similar roles called Supporter Care Officer, or Fundraising Assistant.  There is more information on the tasks this role covers in the Candidate Pack. 

If you have experience in a charity but are looking to reduce your hours yet still play a part in having a positive impact on a fundraising function at a national charity, this is a fantastic opportunity to join a popular cause at a pivotal time.

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps. THINK Recruitment holds a screening call with all interested candidates, please see details in the pack for how to arrange a call. Interviews will be held as and when suitable candidates apply. 

We are looking for a proactive Fundraising Assistant to complete our daily data management tasks and offer support to the fundraising team to help Bliss to raise more money to help babies born sick and premature.

The Fundraising Operations Team plays a crucial role in ensuring efficient supporter care and data management, ultimately helping to maximize Bliss' positive impact on babies.

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.

Role Summary 

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a confident data specialist with experience of overseeing effective, efficient data systems and processes to join our enthusiastic and passionate Fundraising department. 

Terms 

• Location: Hybrid (a minimum of three of your days over two weeks will be worked in the Bliss Head Office, London SE1)
• Salary: £25,000 FTE, Permanent
• Terms: 28-35 hours a week (Regular evening/weekend work (from home) at certain times during the year)

Role Details 

This role primarily focuses on managing and supporting data within the fundraising operations. Key responsibilities include overseeing income data in the Raiser’s Edge CRM and assisting the Senior Data Officer with daily data management tasks. Additionally, you will support the Community and Events team by providing data-driven insights to guide fundraisers, as well as assist other fundraising functions. The Fundraising Operations Team is essential in ensuring effective data management and exceptional supporter care, contributing to maximizing Bliss' impact on babies.

The ideal candidate will be able to demonstrate the following skills and experience: 

• Strong analytical abilities, with excellent problem-solving skills and the ability to use tools like Excel (including VLOOKUPs and pivot tables) to manage data effectively.
• Familiar with various fundraising techniques and the operational requirements of each, with experience in CRM systems such as Raiser’s Edge (preferable, but not essential).
• Able to work across multiple teams and adapt quickly to new environments, tasks, and challenges.
• Excellent administration skills, with a keen attention to detail and the ability to manage multiple tasks in a fast-paced setting.
• Skilled in time management, prioritizing workloads, and maintaining effective internal and external relationships.
• Exceptional written communication skills, with an ability to communicate with empathy and professionalism.

For more details please view the job description and person specification attached to this advert.  

How to apply  

Interested applicants are requested to submit the following documents

• Your CV (please ensure this does not include your age, gender or any other personal characteristics) 
• Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1,000-1,500 words long 

This information is used when shortlisting candidates for interview. 

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful. 

Recruitment Timeline  

The deadline for applications is 9am on Wednesday 15 January 2025. First round interviews will be held virtually (via zoom) on Tuesday 21 and Wednesday 22 January, with second interviews in person at our London Bridge office in w/b 27 January.

About Woman’s Trust

Domestic abuse has blighted women’s lives throughout history. We’ve been helping women in London recover from its effects since 1996. Our specialist counselling transforms the mental health and wellbeing of women who have suffered physical, emotional or sexual abuse, financial exploitation or coercive control, and we have assisted well over 15,000 people to date. Add your skills to our closely-knit all-female team and you can help thousands more on the road to recovery.

About the role

This is a newly created position at Woman’s Trust, reflecting the critical need for impactful insights and evaluation of our services. The Data Insights Manager will lead, motivate, and develop an efficient and dynamic insights team and will strategically work with the Service Delivery team to turn the data collected by Woman’s Trust into actionable insights, so that we can better support the women accessing our services.

This role will be responsible for the smooth running and development of reporting and analysis tools across Woman’s Trust, so that staff can use our internal service data to inform their ongoing work and decision making.

To ensure that Woman’s Trust is feeding data learnings into our organisational development and service reviews, the Data Insight Manager will ensure the team are asking the right questions, pick out trends in the data with distinct themes, challenge our staff to collect and report accurate data and help to evolve our data practices. The Data Insight Manager will create ways in which Woman’s Trust can utilise its data to improve and expand our services as well as undertaking relevant ad hoc research projects, both internal and external, to ensure Woman’s Trust is seen as a leader in its field in producing sector relevant reports, presentations and papers.

The Data Insight Manager will take ownership of concisely communicating insights from our data and research to both internal and external stakeholders in innovative and engaging ways. The role will deliver on Woman’s Trust’s strategic priorities with regards to service contracts, data, monitoring and evaluation. You will not only mentor and develop capacity within your own team but act as a data advocate, enhancing the relationship between the front-line workers Woman’s Trust’s work and the staff managing the contractual obligations.

Hours: Part-time, 28 hours per week (4 days).

Location: Based at Woman’s Trust’s office, Paddington, NW1/hybrid working.

Benefits 

• Flexible working
• 25 days' holiday (up to 5 days' maximum accrued after 5 year of service)
• Cycle to work scheme
• 3% pension contribution
• Employee Assistance Program (EAP)

The application pack including the job description and person specification can be downloaded below or from our website. 

To apply, please send your CV and a personal statement. 

In your email, please provide us with the details of two referees. We require their name, contact information (including email), and relationship to you. One of these should be from a current or previous employer. Referees will not be contacted until an offer of employment is made.

Closing date: 23:59 on 7th January 2025, however applications will be processed on a regular basis and successful candidates will be invited to an interview. 

Interviews will be held w/c 13th January 2025.

This post is open to female applicants only – the Equality Act 2010 pursuant to Schedule 9, Part 1 applies.

Job Title: Administrator: Professional Learning & Development (PLD)

Job Type: 12-month fixed term contract

Hours: 35 hours per week

Salary: £26,532 - £28,494 FTE

Reports to: Head of Professional Learning & Development

Location: Hybrid – FSRH Office (London Bridge) and home working

Can you help us?

We are seeking an experienced administrator to join the team to support of the effective delivery of the PLD portfolio including the administration of the PLD Board of Council and several committees. As part of the team the postholder will work closely with the E&T Team, FSRH members as well as wider clinical experts and stakeholders.

Our Purpose:

The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

The role:

• Committee Administration: Organising meetings, diary management, preparing agendas, distributing documents, taking minutes, and following up on action items.
• Communication: Managing and resolving escalated member support queries, emails, phone calls, and acting as a liaison between team members and other departments.
• Processing applications for advanced qualifications and trainer registrations.
• Maintaining standard operating procedures documentation and updating when required
•  Document management: Organising and maintaining digital and physical files, including educational materials and administrative documents.
• Data entry: Inputting and updating information in databases or spreadsheets related to content, projects, or team performance etc.
• Supporting course arrangements: Booking transportation, accommodations, sourcing, invoicing, equipment etc.
• Administrative reports: Compiling and formatting reports on team activities, progress, and performance metrics.
• Any other duties considered necessary for the role.

You will be:

• An experienced and effective administrator
• Organised with a logical approach to workload planning and delivering and reporting on actions.  
• Willing to learn about the SRH and a proactive, effective team member.

You will have:

• Excellent Microsoft Office skills in particular knowledge of Office 365
• Experienced in using a variety of digital solutions including databases.  
• Excellent communication skills both written and verbal.
• Excellent organisational skills including the ability to prioritise, multitask and work flexibly.
• Strong attention to detail and is thorough in error checking work.
• High standards of numeracy and literacy.
• Good stakeholder and interpersonal skills across a range of professionals and levels of an organisation.
• Previous experience working with committees including agenda setting, minute taking and tracking actions.

Experience of the following is advantageous but not essential:

• Website editing
• Using project and planning systems

We will offer you:

 We offer a range of benefits at FSRH to support staff wellbeing, including:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave day
• Annual Volunteering Day
• Flexible working culture
• Pension and life assurance scheme:  10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• Free Lunch Thursday
• Training and development

To Apply

Please send your CV and 1 page covering letter 
Deadline for applications is 16 January 2025 at 12pm

Interviews will be scheduled w/c 27 January 2025

We value diversity, promote equality and encourage applications from people of all backgrounds.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

Leukaemia UK – Our Charity

Leukaemia UK is growing! We are expanding our team to achieve a step-change in income, profile and impact in 2025 and beyond.

We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through funding life-changing research and campaigning for change.

Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and for some types of leukaemia survival rates are among the worst of any cancer.  And the physical and psychological impact can be lifelong. 

Our current strategy outlines our plan to increase our investment into ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we are embarking on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.

As we begin the fourth year of this ambitious 5-year strategy, we are seeking a passionate and pro-active Public Fundraising Administrator.

Team

We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do.  We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia and other blood cancers.

From us you can expect fun and creativity, as well as great challenge and support. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people’s lives.

Leukaemia UK and You 

We are looking for an organised and accurate assistant to support the Public Fundraising team across a range of administrative tasks to ensure our fundraisers have a positive experience supporting Leukaemia UK. These include banking cheques and thanking donors, sending out fundraising materials such as running vests, adding supporters to the database and relevant third-party consoles and fulfilling a range of other enquiries.

The successful candidate will be a friendly, supporter-focussed individual who approaches their work with pride and enthusiasm, working quickly and diligently in a fast-paced environment. They will need to be able to work from our central London office at least two days a week.

Knowledge & Experience

Experience

• Accurate data entry
• Working in an office environment 

Knowledge and Skills:

• Good working knowledge of customer/supporter databases.
• Working knowledge of Excel, Word, Outlook.
• Professional, confident and friendly telephone manner to work with a wide range of people and suppliers.
• Ability to work with a high level of accuracy and attention to detail.
• Excellent written English including spelling and grammar.
• Ability to pick up new processes and tasks quickly and work independently.
• Ability to manage a varied workload.

Job specifics

• Hours: Full time hours are 37.5 Monday to Friday

• Location: Hybrid working with a minimum of two days per week in the office

• Salary range £22,000 - £27,000 (FTE)

• Interviews will be face to face in our London Offices – at 26 Great Queen St, London WC2B 5BL on Monday 27th and Tuesday 28th January 2025

• We are proud of our benefits – see a summary on our website Work with us - Leukaemia UK 

If you feel you have the passion for our work and the right mix of skills, energy, and flair to embrace this broad and challenging role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached to the advert.  

Application instructions: To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter.

Closing Date: Midnight Sunday 19th January 2025

We look forward to hearing from you! 

Sarah Weber

Head of Public Fundraising

We are looking for a part-time administrator to provide efficient and effective administrative support to the busy Treasury Office team. Duties include general office administration such as diary management, taking occasional minutes, ordering office supplies, posting merchandise orders and responding to queries received.  There will be a requirement to occasionally work in the evenings and at weekends for which overtime/TOIL will be paid.

What we need:

We need an experienced administrator with effective communications skills, a high standard of IT literacy and excellent attention to detail.  You should have proven experience of minute taking and financial reconciliation. Previous experience of working in a membership organisation is desirable.

About us:

Treasury Office is responsible for student admissions to the Inn; management of the Inn’s membership records; the Inn’s diary; the organisation of professional and social events; management of our publications, conservation of the Inn’s collection of paintings and silver and maintenance of the interior of the Treasury Building.

What we offer:

Salary is £15,000 (FTE £25,000) per annum, a generous non-contributory pension benefit, free lunches at work when the Inn’s kitchens are open, a taxed daily luncheon allowance provided when they are closed, season ticket loan or Cycle to Work scheme after passing probation and 25 days’ annual leave.

How to Apply:

To apply, please go to our website to download further information about the job and an application form.

Then, to apply please send your completed application form by 7th January 2025. CVs are not accepted.

The Inn welcomes all applicants, especially those from under-represented groups to apply. Please also complete the equality monitoring form – link is on our website.

Please note that applicants need to demonstrate they have the right to live and work in the UK.

If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. 

The role includes directly supporting a caseload of clients alongside supervising day to day advice team operations. You will complete weekly and monthly reports, identifying any issues and working with colleagues to overcome them. You will play a crucial role in monitoring key performance indicators, analysing data, and facilitating communication within the team. 

The Advice Team Leader will support the Projects Manager in ensuring high quality advice and service is provided to clients and is the first point of contact for colleagues for any advice query.  

The Programme Support Administrator role will play a vital part in the smooth running of the organisation, working to support programme teams across The Diana Award with a range of administrative tasks.  You will support across all programmes and areas of delivery as required, as outlined by your line manager.

Your responsibilities include answering general enquiries via phone and email, answering programme-specific enquiries, liaising with suppliers and / or distributors for resources, and any other ad hoc requirements for the smooth running of our programmes.

This is a fast-paced and busy role, which would suit someone who is highly organised, has exceptional attention to detail, understands the day-to-day management of data and is great at both written and verbal communication. You'll play a key role in giving our young people and partners life-changing experiences through training and events.

We are currently recruiting for this role on 6 month fixed contract as maternity cover. While there may be a chance that this role is extended or an opportunity for movement within the organisation after the initial 6 months, there are no guarantees of a contract extension.

ob Description

In this role your time will be split across our main Programmes and you will be line managed by the Youth Participation manager, who you will support with the coordination of our group of Young Advisors.

Administrative Support

Act as the first point of contact for all enquiries relating to designated inboxes, via the website and phone - providing excellent customer service levels.

• Support our programme teams on a range of administrative tasks which include: processing Awards applications and completing due diligence checks; supporting with the recruitment and onboarding of volunteer mentors; supporting on external events, outreach and training events; creating application forms in form-building platforms; ensuring databases and records are kept up-to-date

• Support and assist across programmes, events, work streams and ad hoc projects as required.

• Support Operations Directorate as required on planned or ad hoc projects.

Youth Board

• Support the Youth Participation Manager in their role, which may include:

• Supporting the coordination of the Youth Board meetings, ensuring all participants are informed and prepared.

• Assist in onboarding new Youth Board members, including sharing induction materials and organising training sessions.

• Supporting with communication between the Youth Board and Youth Participation Manager, and other stakeholders.

• Supporting with travel, accommodation, or resources for Youth Board activities or events when required.

Salesforce

•  Support with Salesforce across teams, to be a point of contact / Champion

• Provide data entry support where required to main CRM records.

Safeguarding

• Reporting Safeguarding Concerns to the Safeguarding Team inline with our policies and procedures.

• Completing all required reporting on safeguarding concerns (eg. MyConcern).

• Respond to enquiries which are flagged as a safeguarding concern where required, the Safeguarding Team will provide the email copy and support.

In this role, you may be required to work weekends and evenings on occasion around bigger events - approximately 2 or 3 events a year

The successful candidate must have the right to work in the UK.