Customer Service Management Jobs
We are looking for a talented and creative Graphic Designer to join the Marketing and Digital team at the Royal College of Radiologists, a medical charity. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs.
Sitting in a diverse team of creatives the Graphic Designer will lead on the ongoing development of the RCR’s visual identity to engage our key audiences. You will have the unique opportunity to use your design expertise and creative flair to manage and execute design briefs, manage print production processes and advise colleagues to ensure all projects are designed to support the RCR brand.
If you are a collaborative and passionate graphic design professional looking for their next opportunity where your innovative ideas can make a real impact in an organisation with a meaningful mission, then this may be the role for you.
What you’ll do:
- Provide design expertise and advice for RCR projects, resources and communications as required.
- Lead on the end-to-end management of internal design projects, ensuring that high-quality work is delivered on time and on budget.
- Support the Brand and Creative Officer in the protecting and building the RCR brand.
- Act as the expert on all brand-related design matters.
- Work with Brand and Creative Officer to develop, design and deliver key assets for use on the website, social media and e-communications.
What you’ll need:
- Significant experience if working in either an agency or in-house brand or marketing team.
- Proven experience in project management within a creative environment.
- Demonstrable experience of creating artwork for print and digital formats.
- Proficient knowledge of Adobe suite products.
- Experience of preparing layouts, formatting text to templates, adapting artwork based on client feedback and proofing client amends.
- A keen eye for aesthetics and composition, with a solid understanding of typography, colour theory and visual storytelling.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If you are interested in finding out more about the Graphic Designer role, the RCR and instructions on how to apply please have a read of the candidate pack.
The client requests no contact from agencies or media sales.
Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to give struggling children a hope and a future. An exciting opportunity has arisen for an individual to join our friendly team as Head of Grants & Major Donors. We’re looking for a strategic and relational leader capable of developing and delivering a comprehensive grants and foundations strategy and facilitating high value relationship-based fundraising.
The right candidate will have compelling written communication skills, strong leadership qualities and will be excited and willing to contribute to our wider leadership team at TLG. Day to day, this role involves a wide variety of tasks including research, proposals, strategic development, relationship building and securing income. You will love working to targets and be highly motivated in your role to bring a hope and a future to struggling children and their families.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. TLG is also committed to safeguarding children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS. We would welcome applications from candidates from diverse backgrounds, to enable us to better reflect the needs of the communities we serve.
Closing Date: Friday August 9th 17:00
Initial Online Interviews: Wednesday August 21st
Final Interviews: Tuesday August 27th at our National Support Centre in West Yorkshire
We're looking for 3 kind, compassionate and resilient Support Workers to join our Theresa House and Hamlets Way services in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Teresa House and Hamlets Way are two supported housing accommodations for adults with enduring mental health issues. Both services provide a high level of support to 16 customers on each service. Teresa House is a fast stream service where customers are supported up to two years while Hamlets Way is a slow stream service where customers can expect support for a minimum of two to a maximum of 4 years.
The service is under Look Ahead management since April 2015 and the buildings are owed by Notting Hill Genesis. As a support worker you will play an integral role in developing effective support and risk management plans. You will also support customers with aspects of their day-to-day living including but not excluded to; social and physical activities, medication, benefit entitlements, maintaining living standards, exploring employment, education and training opportunities.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
- To work on a rota based shift pattern which includes working early (8-4pm) and late (2-10pm) shifts 5 days a week.
- Support customers with dignity and respect in aspects of their day to day living this can include but is not excluded to; social and physical activities, medication, shopping, benefit entitlements, maintaining living standards, exploring employment, education and training opportunities
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake some domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Undertake medication support with customers in line with their support needs.
- Work with local community mental health teams and other relevant professional bodies to related to customer support
- To develop and produce creative customer activities to support in house customer engagement and enhance recovery
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activities to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
We are looking to recruit a Community Development Officer in Stirling, to engage key partners and stakeholders in the region tailoring support, training, and education to create suicide safer communities.
What you will do:
Identify, develop and maintain effective partnerships with local communities, volunteers and key partners across the region to engage them in the prevention of young suicide.
Proactively promote suicide prevention including raising the profile of PAPYRUS and engaging with those personally affected by young suicide.
Equip a wide range of stakeholders to enable them to create sustainable suicide safer communities through the provision of tailored support, training, and education.
Deliver training and awareness raising products to a variety of groups including professionals, parents, young people, volunteers, and other trainers.
Contribute to the development and review of projects, and education and training products, in line with the strategic plan.
Contribute to and promote campaigns, training and opportunities as outlined in the Regional and Strategic Plans.
Represent the charity at events including conferences, panels, working groups and through media channels as required.
To be successful in this role you will have:
Previous experience working in a community setting, delivering information and training sessions, leading workshops, or educational activities.
A proven track record of networking and building and managing effective relationships, tailoring the approach to meet the differing needs of the audience.
Experience as a qualified ASIST Trainer or willingness to gain qualification and experience.
Experience of using own initiative and creativity to develop a project, programme, or area of work.
The ability to travel to different locations across Scotland and the wider UK to attend meetings, events and deliver training.
Salary: £29,269 per annum (NALC SCP 18) progressing by increments to £32,076 per annum (NALC SCP 23)
Hours: 36 hours per week Location: Stirling Office with regular travel across Scotland
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: 14th July 2024.
Shortlisting: WB 15th July 2024.
Interviews: WB 22nd July 2024.
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Maudsley Charity funds and promotes ideas, collaborations and teams that give people most affected by mental ill-health the best chance to recover and fulfil their potential.
This is a really exciting new role within their Finance and Operations team as the Business and Projects Support Officer. Maudsley Charity has been through a period of rapid growth over the last 18 months and you will have the opportunity to showcase your project skills across varied projects all aimed at driving the efficiency, accountability and development of the Charity’s operations and award-winning building. Your work will contribute to vital objectives for the Charity, which in turn means they can can continue to make a difference for people who experience mental illness.
Business and Projects Support Officer
Location: Ortus, Denmark Hill, London 50% (and home working)
Salary: £34,000 per annum plus excellent benefits
Contract: Permanent - Full time
The Finance and Operations Team underpins the Charity’s delivery of its mission and is responsible for management of the Charity’s endowment, financial sustainability and charitable impact, governance and compliance, and management of business operations such as IT, facilities etc.
One of their goals for the next five years is to ensure that the Charity’s assets continue to be in good order, and this job holder will play a pivotal role in ensuring successful project delivery and well-executed business processes.
The charity operates primarily within the four boroughs served by South London and Maudsley NHS Foundation Trust (Croydon, Lambeth, Lewisham, and Southwark), but the work they fund has the potential for wider impact at both national and international levels, through the sharing of the outcomes with the wider mental health community.
Their small but ambitious team works in a very collaborative and supportive way. They are at the jump-off point of a new five-year strategy and an exciting period of growth. If you have experience in project management/support, business processes, are goal-oriented and like to work with numbers then we would love to hear from you.
Closing date for applications: Wednesday, 17th July at 17h00
Interviews: 29th & 30th July 2024
If you would like to receive the full job description for this role, with details on how to apply, please contact Emma Stone at Harris Hill via the apply button.
The Maudsley Charity is an equal opportunities employer, and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. We are committed to offering interviews to candidates who meet the role requirements and have lived experience of mental illness.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Healthwatch Milton Keynes' vision is that people's lived experiences are used to design and improve health and social care services and our mission is to champion people's rights and access to high-quality health and social care. We're seeking a project officer to deliver an exciting new project.
You’ll be interviewing patients who have been recently discharged from hospital to capture their experiences of hospital discharge and follow-up support. You’ll collate and report on their feedback, so it can be used by the teams of professionals working together to ensure discharge and post-discharge support works effectively for all. You'll have a key role in liasing with an integrated team of professionals to ensure the smooth day-to-day running of the project and ongoing compliance with data processing agreements.
We're a small, driven team with a big role. The ideal postholder will be dynamic, flexible, self-motivated and most importantly, great and building rapport and talking to patients and families about their experiences. You'll be able to demonstrate your experience of working with people, communities and the professionals that provide their care. You'll also have a track record of working to, and meeting project deadlines and show a strong understanding and experience of compliance with GDPR and Safeguarding Vulnerable Adults.
You'll present evaluations and insight and report on the impact of our work, demonstrating the positive difference Healthwatch Milton Keynes makes to its beneficiaries.
Healthwatch Milton Keynes is committed to equalities and strongly values diversity and welcomes applicants from all backgrounds.
We highly recommend interested candidates contact us to have an informal conversation about the role prior to application.
Please provide a CV and cover letter outlining your suitability for the role against the Job specification. Applications without a supporting cover letter will not be accepted.
CVs without Cover letters will not be accepted.
The client requests no contact from agencies or media sales.
Victim Support are looking for a Hospital Independent Domestic Violence Advisor (IDVA ) to cover hospitals within the Greenwich & Lewisham Trust. This role is for 37.5 hours per week and will involve hybrid working both from home, across hospitals within the Trust as required and from our London office.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
As a Hospital Independent Domestic Violence Advisor you will be supporting victims of domestic abuse. This is a key role at the hospitals working alongside the safeguarding team to ensure that victims of domestic abuse have access to appropriate support. As an IDVA you will be:
- Providing a high quality support & advocacy service to victims of domestic abuse
- Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service through individual safety planning, advocacy, emotional & practical support
- Advocating on behalf of service users to help them access services to keep them safe
- Working within a multi-agency framework to offer a coordinated response to domestic abuse
- Delivering training to hospital staff & local partner agencies
You will need:
- Knowledge of help-seeking barriers and support needs of victims of domestic abuse
- An understanding of domestic abuse & it's impact
- Knowledge of risk assessment, safety planning & risk management
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Experience of direct service delivery to vulnerable people
- Good communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals
- Strong crisis management skills and the ability to deal with stressful and difficult situations.
Please note that the successful applicant will be required to sign an honorary contract with the hospital trust, in addition to the contract of employment.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Liverpool Talent Scout
Location: Liverpool
Salary: £30,000 per annum
Hours: Full Time
Standing Tall is an innovative not-for-profit reducing homelessness. 80% of the people we help are still off the streets and in the same job 12 months later. Last November, Standing Tall won Social Enterprise UK’s ‘One to Watch’ award. We’re looking for an exceptional person to lead and deliver what we do in Liverpool.
We’re looking for a versatile person who makes things happen and has exceptional emotional intelligence. If you’re looking to make good change happen and join a small start-up with a big social mission, you’re in the right place.
Our Mission
Standing Tall is a not-for-profit that matches people experiencing homelessness with stable jobs and safe homes. We know our model works because 80% of the people we help are still off the streets and in the same job one year later! Last November we won Social Enterprise UK’s ‘One to Watch’ award.
This year, we’re growing our operations into Bristol, Liverpool, and Leeds to add to our existing operations in Birmingham, Manchester, and London.
About the role...
What you’ll be expected to do:
- Assess and support people for 12 months who have been through homelessness, placing them in stable jobs and safe homes
- Build partnerships with businesses willing to work with Standing Tall to employ people who have been through homelessness
- Recruit, train, and support Standing Tall’s Amici Hosts to provide safe homes for people who have been through homelessness
- Having responsibility for Standing Tall’s operations and activities in Liverpool.
A bit about you...
What we're looking for:
- A person who has strong motivation with fire in their belly for social justice and has a genuine passion to help people reach their potential.
- A person with exceptional emotional intelligence to assess an individual’s motivations.
- A person with a commitment to quality will naturally focus attention on delivering the highest standard of service possible.
- A person with exceptional resilience and adaptability, has a strong sense of identity and will change their approach to ensure outcomes are still achieved.
- A person who can lead bringing all he/she/they have/has to offer to work with others so the best outcome can be achieved.
- A person with financial competence to monitor budgets and understand the financial implications of how services are delivered.
- A person who can think commercially to identify and secure opportunities and build financial surpluses.
Application deadline: 5pm on Thursday 11th July.
If you are shortlisted, you will be invited to an assessment centre day in Liverpool taking place on Tuesday 23rd July from 9:30 am to 4:30 pm.
Please keep this date free as we will not be able to offer any other date.
We may choose to arrange a video as part of the shortlisting process too.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Standing Tall is committed to diversity, welcoming applications from anyone who can demonstrate the key competencies we need. We celebrate diversity and we want to attract people who have had different life experiences.
No agencies please.
Data and Impact Officer (Part Time, 21 hours a week)
Are you passionate about using data to tell stories of hope and recovery and ensure the delivery of excellent mental health support?
This new role will be central to the successful monitoring and evaluation of Restore’s recovery and coaching services, enabling us to strengthen our evidence based learning and performance.
Every year, Restore works with over 500 people across Oxfordshire, supporting them on their mental health recovery journey including helping them plan for the future.
We are committed to creating a supportive working environment where you can thrive and grow. We invest in learning and development opportunities to ensure you can provide the best possible support to our members (service users) through the provision of accurate and timely data, and continuously develop as a practitioner.
Purpose of the role
Effective data capture, monitoring and evaluation is essential to demonstrating Restore’s impact, and identifying areas for development and improvement. We’re looking for a passionate Data and Impact Officer who can work autonomously, supporting and strengthening our information management systems and processes for data quality.
Person Specification - Please click 'apply' to download the full job specification
Essential - The successful candidate will be able to demonstrate that they meet the following criteria below.
Experience
- Excellent IT Skills, including MS suite, particularly Excel
- Previous experience working with databases and data inputting
- Knowledge of importing and exporting data
- A working understanding of GDPR
- Data visualisation, analysis and reporting, including presenting data in a variety of formats
- Excellent administrative skills, particularly in organisation, planning and prioritisation
- Ability to manage a diverse workload and multiple priorities
- Excellent communication skills both written and verbal
- Ability to work autonomously within a multidisciplinary team
Closing date: Sunday 21st July 2024 at midnight.
Interviews will be held on Friday 26th July 2024. Please note this will be face to face.
The client requests no contact from agencies or media sales.
OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success
OUR MISSION: To prepare talented students from underserved and underrepresented backgrounds for career success.
OUR VALUES: We value team work and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do We act with integrity; communicating openly and provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
Role Description
The role of Senior Alumni Engagement Coordinator is to develop and maintain effective and long-lasting relationships with SEO alumni, through volunteering initiatives that encourage engagement including- creating volunteering opportunities, communications, events and stewardship. Stakeholder management is key to this role, and as such they need to be adaptable and have proven experience in managing stakeholders and multiple projects simultaneously. Excellent communication skills and a track record in developing and maintaining relationships with key stakeholders is fundamental to this role.
SEO London Alumni Relations Programme
SEO has a long history with our first alumni cohort graduating from the class of 2001. Our role is the nurture relationships with our vast pool of alumni, through an exciting engagement programme which includes industry networking events, social gatherings, newsletters and communications, volunteering opportunities and access to our talent pool. We create avenues for our alumni to stay connected to SEO as well as the broader network and open doors for them in industry. Creating advocates who would recommend our programmes and support the next generation of under represented students to gain access to sectors which may not be immediately available to them.
Accountabilities
VOLUNTEER MANAGEMENT
- Working with the Head of Alumni Relations create our volunteering programme, providing a tangible offer for Alumni to continue to give back as members of our community as well as develop personally.
- Co- create and maintain a Volunteering database which will sit within the CRM and allow us to track, monitor and thank our volunteers accordingly. Helping to provide a better service to our alumni who have chosen to give their time.
- Create innovative ways through robust communication channels to attract volunteers to our roles
- Develop an engagement plan for our alumni, how do we steward our volunteers, do they receive a volunteering newsletter? How do we help them understand the impact they are having?
- Maintain the CRM and update with all active roles and progress
- Provide volunteering insights on a monthly basis to track and monitor the success of our recruitment offer
COMMUNICATIONS
- Alongside the Head of Alumni Relations you will be responsible for managing the creation and delivery of the Monthly newsletter, as an active participant in editorial meetings, you will be responsible for creating content and publishing the monthly newsletter
- As Comms lead for Social media you will be responsible for posting frequently across Linked In and Instagram to build engagement with our audience on these platforms
- You will provide monthly reporting on Newsletter open rates, the success of our comms in engaging our alumni as well as likes/ shares/ comments on social media EVENTS
EVENTS
- Supporting the Head of Alumni Relations in the delivery of monthly events, assisting with promotion as well as representing the team where possible at the events.
DATA
- Ensuring the CRM is kept up to date with all alumni data, highlighting any issues or concerns and providing solutions where possible, adhering to GDPR at all times.
CONNECT
- Our alumni engagement platform is specifically designed to engage our alumni and support them in connecting and expanding their personal network. Here they will find CPD opportunities, careers support and access to industry insights.
- The successful candidate will support the Head of Alumni Relations with processing all new members onto the CRM
- Lead on content for the platform to encourage engagement with our members
Required qualifications
-
University degree (any discipline)
-
2 - 5 years volunteer management/ Alumni Relations experience
Skills and experience
We are looking for applicants who have some demonstrable experience in the following skills and will be willing to learn and develop others:
- Project management and delivery expertise
- Experience in developing and maintaining relationships with key stakeholders
- Experience in volunteer management
- Experience in Event management
- Business development experience, including strategising, pitching and presenting of new ideas
- Strategic Management & Impact Analysis
- Stakeholder management – the ability to manage stakeholder relations effectively
- Marketing and Communication experience – ideally in delivering stewardship and stakeholder comms
- Analytical capability
- Industry knowledge
- Exposure to training and development techniques and coaching others on employability skills
- The ability to communicate, empathise and listen effectively with a range of internal and external stakeholders
- The ability to collaborate and work effectively within a team
- The ability to be creative and continuously look for improving the offerings of SEO-London
What we offer?
- Salary: £34.000
- Private Health Care
- Enhanced Pension Contributions
- Flexible Working - 2 days in the office
- Annual Leave 28 days plus bank holidays
- Enhanced Family Friendly Policy
- Discount to Nuffield Gyms
- Employee Assistance Programme and more..
Closing date for applications
Closing date 05/07/2024
First interviews HR & Hiring Manager (Teams, 45 minutes) – 9th of July
Second interview – HR, hiring manager & Team member (In person, 1h) - 16th of July
Equal opportunities Statement
As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.
Safeguarding
All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Right to work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
Closing date 05/07/2024
First interviews HR & Hiring Manager (Teams, 45 minutes) – 9th of July
Second interview – HR, hiring manager & Team member (In person, 1h) - 16th of July
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The vacancy
What we’re looking for:
- Do you have experience of working within Care & Support?
- Do you have experience of working with vulnerable adults?
- Do you currently hold a UK Driving Licence?
If so, this role is perfect for you!
Here at Peabody, we have an opportunity for a Care Support Worker on a Permanent, part-time basis in and around the Chelmsford area.
A bit about the role:
As a Care Support Worker you will assist people to live well, be independent and connected to their own community. You will support people with kindness and compassion ensuring that they are assisted to make choices and be involved in all aspects of their life. You will work within agreed boundaries, following operational guidance, policies and procedures. You will advocate for the people you support so that they are protected from harm and able to exercise their human rights.
Some of the key results for the role include:
- Play an active and key role in achieving the your teams objectives.
- Represent the interests of your team with stakeholders that you meet during the course of your work.
- Be professional and promote positive joint working between relatives, other departments and partners.
- Play your part in ensuring that we deliver a quality service where risk is well managed.
- Understand and abide by the organisation and regulatory rules that apply to your service including those set by the CQC.
This role will require a Enhanced DBS check, a UK driver’s licence and access to a vehicle.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.
Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here just a few of the benefits for working at Peabody:
- Up to 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Sleep in allowance
- Competitive salaries that are benchmarked regularly against current market rates
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
Are you ready to apply?
Closing Date: 16 July 2024
Interview date - Week commencing 22nd July.
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
To be considered for the position of Care Support Worker, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The vacancy
What we’re looking for:
- Do you have experience of working with the public in a customer focused environment?
- Do you have experience of working within a dynamic scheduling environment?
- Are you able to work as part of a team and on your own initiative?
- Do you have excellent time management skills and the ability to prioritise your workload and meet tight deadlines?
- Are you a customer service champion with the passion and drive for excellent customer service?
If so, this role is perfect for you!
Here at Peabody, we have opportunities for two Planning Support Officers to join us on a Permanent and full-time basis at our Pitsea office.
A bit about the role:
As a Planning Support Officer, you will carry out administrative tasks to assist in the delivery of our responsive repairs, and support the PGM planning and operations teams to deliver an effective repairs service.
Some of the key results for the role include:
- Liaise with residents to make and rearrange appointments and allocate to correct resource.
- Help to identify escalations/risks with ongoing repairs and assist planning team to resolve.
- Assist planning team with booking of supervisor visits to properties.
- Ensure our customers are regularly and clearly communicated with, kept up to date on progress and their expectations managed.
- Deal with routine enquiries from external agencies, internal customers and stakeholders in a professional manner within pre-agreed departmental and company timeframes.
You will be required to work from our Pitsea office 4 days per week.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.
Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here just a few of the benefits for working at Peabody:
- Flexible and hybrid working (depending on the role)
- Up to 30 days’ annual holiday plus bank holidays
- Competitive salaries that are benchmarked regularly against current market rates
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
Are you ready to apply?
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
To be considered for the position of Planning Support Officer, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.
Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.
Closing Date: 15th July 2024
Interviews will take place in person during week commencing 22nd July.
Contract type Permanent
Weekly hours Mon - Fri, 9-5
Leading the way in resident empowerment Watmos' unique approach has put it at the forefront of transforming communities, providing great homes and exceeding expectations. We are seeking an outstanding and dedicated individual who shares our passion for improving people's lives.
This role involves providing a community engagement service and administrative support in association with the Senior Community Engagement Officer (SCEO) and residents. You will support the SCEO to develop and maintain resident engagement routes and assist in producing and disseminating key performance indicator information.
The ideal candidate will have experience working with local communities to achieve positive outcomes and a background in housing or administrative roles. They should excel in written and verbal communication, interpersonal relations, report writing, organisation, negotiation, IT and possess strong customer service skills.
Job Purpose
- Provide administrative support and service to the Senior Community Engagement Officer (SCEO) and residents in respect of consultation and community development.
- Support the SCEO to develop and maintain resident engagement routes including the Resident Voice database in addition to other meetings/events.
- Assist the SCEO in producing and disseminating KPI information as necessary.
- Provide a responsive highly supportive and proactive administrative service as required to SCEO.
- Assist the SCEO to prepare and present reports, in a timely fashion, as required.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Office based, hybrid, at least three days in our rural Ashford office
We are looking for an experienced professional to take a key role in our grant-making team as our second grants officer. You will be comfortable analysing applications for funding and making informed recommendations, as well as a highly competent database user, comfortable with “super user” responsibilities. In addition, you will take a lead on data – reporting on, representing and interrogating our grant-making data. You will also be lead contact on a limited number of funds, so must be confident managing relationships with stakeholders. Finally, you will oversee our grantee feedback process; managing process for receipt, collation and distribution of grant feedback.
So, if you are database-confident, numerate, analytical, self-motivated, highly organised and comfortable taking the initiative, this could be the opportunity for you. You would be an integral part of a great team getting much needed grants to worthy causes all over Kent & Medway.
This is a full-time position based at our offices in Smeeth near Ashford, requiring at least three days in the office. Public transport links are very limited, so own transport is required.
Applications should be in the form of an up-to-date CV and covering letter. (CVs received without an accompanying cover letter won’t be considered.) The closing date for applications is 5pm on Friday 12th July. Interviews will provisionally be held on Wednesday 24th July.
If you wish to discuss any accessibility concerns or if you need any more information or assistance, please contact Natalie Smith at Kent Community Foundation.
Applications should be in the form of an up-to-date CV and covering letter outlining how you meet the person specification for this role (CVs received without an accompanying cover letter won’t be considered.) The closing date for applications is 5pm on Friday 12th July. Interviews will provisionally be held on Wednesday 24th July.
The client requests no contact from agencies or media sales.
Membership Administrator
We have an exciting opportunity for a Membership Administrator to join the team in this flexible working role.
We are looking for someone proactive, tenacious, and empathetic, as you will be working for a charity that represents 100% of the NHS charity sector in the UK, helping the NHS tackle today’s challenges and tomorrow’s opportunities.
Position: Membership Administrator
Location: Warwick/hybrid (2 days per week in Warwick office)
Salary: £22,000 - £25,000 per annum
Hours: Full Time (35 hours per week) less two hours paid wellbeing time, 9-11am on Friday mornings
Closing Date: Midnight on Wednesday 24th July
The Role
The Membership Administrator plays a central role, working closely with the Member Events and Partnerships Manager, membership team and members. This role will be vital to our commitment to provide first class customer service to our members, as well as building positive relationships with internal and external stakeholders, suppliers and partners by:
- Managing member information and enquiries
- Supporting the delivery of member meetings and events
- Supporting the administration of the member development and training programme
- Providing wraparound administrative support to the Membership team.
This is a diverse membership consisting of charities based in hospitals, mental health, community, and ambulance services and across all four nations of the UK. Members are all at different stages of their journey and have in common their drive to grow and deliver greater impact for their patients, staff, and communities.
Key responsibilities include:
- Act as the ‘first point of contact’ for all membership and stakeholder queries
- Management of member information held by NHS Charities Together
- Event administration for online, regional and national events and training
- Administrative support for member meetings and networks and wider team
- Communications support
About You
You will be an experienced and self-motivated Administrator with the skills to support the busy Membership Team. You should be an excellent communicator and sensitive to stakeholder relations; as well as passionate about delivering impactful work, with a proven ability to be highly organised and manage your own workload.
You will need:
- Excellent IT and word-processing skills, able to use MS office applications particularly Word and Excel
- Experience of managing mailboxes and responding to queries – acting as a first point of contact
- Experience of events administration and event booking systems
- Experience of managing a Customer Relationship Management (CRM) system or similar
- Excellent customer or member services skills
- Experience of administrative support for invoicing and budget management
- Excellent organisational skills, accuracy and good attention to detail
In return, you will have a supportive team, where you can shape your role and the direction of your work, and the opportunity to be involved in new, exciting and ambitious projects.
Benefits Include:
- 10% Employers Pension Contribution
- 28 days annual leave plus Bank Holidays as a minimum
- Flexible Working
- 2 hours per week Wellbeing time out for full time staff
- Apprenticeships, training and development opportunities
- Health Cash Plan
- Company Rewards
- Plus many more great staff benefits!
Please upload your CV and a covering letter outlining which vacancy you are interested in (Scotland or England based GO position), your interest in the role, how you meet the job description and person specification. The covering letter should be no more than 2 sides of A4.
Equality and Diversity
The charity is committed to inclusivity and representing the diversity of the communities it serves. We welcome and encourage applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.
Other roles you may have experience of could include Database Administration, Membership/Charity Administrator, Budget Administration, Events Administration. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.