Customer Jobs
The position of Insight Analyst is a new role that will sit in the Insight & Development team (I&D). The purpose of I&D is to inspire long term support and maximise opportunity, engagement and income by putting supporters at the heart of everything we do. This team of experts interacts with teams across the whole organisation and is central to the delivery of our organisational strategy.
The Insight Analyst will be delivering insight, using a range of data sources, to help inform strategy and day to day decision making. The successful candidate will be expected to develop a strong understanding of ARUK’s strategy, objectives, and operations, especially in relation to supporter engagement and fundraising to help generate and deliver Insight analysis projects and day to day tasks that will contribute to achieving our fundraising strategy. They will work with our fundraising and marketing teams, as well as independently, to derive insight from existing sources (Data Tables, internal collation, existing reports) that will enable ARUK to better serve supporters and in return gain their lifetime loyalty.
Main duties and responsibilities of the role:
· Support the development of our fundraising activity by creating and visualising insight that demonstrates understanding of supporters, their motivations and challenges. Including, but not limited to: Target audience profiles / segmentations, Product / brand sentiment, Product / brand preference, Competitor landscape and ways we can build engagement.
· Identify the most appropriate data sources, tools and methodologies needed to answer insights briefs or requests
· Use a range of 3rd party data and tools to analyse appropriate data and extract findings that are relevant and meaningful
· Provide data-based evidence that supports creative development and/or fundraising strategy
· Present findings in a clear, visual way that helps to tell a story in line with the strategy
· Collaborate with a wide range of teams across the fundraising and marketing directorate to deliver valuable insight
· Help to drive insight- driven culture to ensure that all decision making is informed by insight
· Attend and present at internal meetings, in person or over video call and occassionally with our senior leadership team.
What we are looking for:
· Experience of CRM systems (ideally Salesforce).
· Experience working in the charity sector with an understanding of donor insight.
· Experience of translating the essence of a range of data and resources into language or formats others will understand.
· Ability to communicate insights by producing written reports and presenting face-to-face.
· Ability to work and think independently, using own initiative and sometimes raising challenging questions or observations.
· A strong sense for how charities function, and how insight can contribute.
· Ability to manage and take responsibility for own workload, prioritise and meet deadlines.
· Excellent numerical skills and Excel proficiency.
· Good interpersonal skills; ability to interact with stakeholders at all levels.
· Clear-thinking, with a creative and innovative approach to dealing with issues and problem solving.
· Confident and friendly manner.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £28,500 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 21st July 2024, with interviews likely to be held week commencing the 29th July 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
About Tutors United
Working with housing associations and other local partners, we run free programmes for primary school children and their families, providing access to vital educational support to those who need it most. We're proud to serve diverse, low-income, refugee, migrant, and multilingual communities across London, the Midlands, and the North West. We hire, train, and pay inspiring university students – most of whom also come from low-income households – as tutors, providing them with meaningful, paid work experience and support to boost their careers. Each year, our work gives hundreds of young people, parents and carers the knowledge, skills and confidence they need to maximise education and employment opportunities. We have a brilliant Programme Officer position available for an ambitious, dedicated, and proactive person to join our team!
Job Purpose
This is an exciting time to join our small and impactful team, as we embark on a new four-year strategy, with goals to broaden and deepen our reach and impact, diversify our funding and delivery partnerships, and boost our programmes to support year 6 to 7 transition and tutor career development opportunities.
The Tutor Coordinator will be the first point of contact for tutors and be responsible for tutor communication, allocation, and management. The role will ensure that tutors are equipped with the information and tools needed to deliver brilliant lessons for our pupils, while ensuring the programme operations for tutors are streamlined, automated, and running smoothly to enhance both pupil results and the tutor experience. You will also support our CEO and Tutor & Partnerships Manager to shape and deliver inspiring new opportunities for our tutors, working with corporate partners across a range of sectors.
The Tutor Coordinator will be involved in the tutor's journey from attraction right through to becoming a graduate and alumni of Tutors United. This will involve assisting with the processes of tutor recruitment, training and observations, alongside working with tutor timetables and allocating tutors to our various sites. The Tutor Coordinator ensures that tutors are
well supported in their role, including assisting tutors to provide a safe teaching environment by following safeguarding procedures, supporting tutors’ mental health through wellbeing initiatives, and helping tutors to be the best they can in their delivery of high quality lessons.
The Tutor Coordinator is a varied role, which represents the many different aspects of the tutor's involvement in and importance to Tutors United. The Tutor Coordinator will be working alongside the wider Programmes and Tutor Teams, with a focus on working with tutors within day-to-day operations.
We are looking for a proactive and conscientious individual who is prepared to challenge themselves. You will need to be solutions orientated and comfortable delivering presentations and training for different sized groups. If you are passionate about the development of young people, and want to see your ideas and skills come to life and contribute to our strategy
to support more tutors than ever before, then you will love it here!
Our Mission
We're Tutors United. We're on a mission to end the attainment and employability gap through the power of community-based tutoring. We support young people to thrive at two key transition points – from primary to secondary school, and from university to employment.
Please see attached Job Description for full details.
We're Tutors United. We're on a mission to end the attainment and employability gap through the power of community-based tutoring.
The client requests no contact from agencies or media sales.
The Corporate Partnerships Manager will support KSS's fundraising with corporate partners, businesses, and business-related organisations across all regions (Kent, Surrey and Sussex). The role will help to drive current activity towards its full potential and find ways to grow corporate fundraising through strong relationship management and stewardship.
Main Responsibilities:
- Effectively manage corporate relationships to ensure that these organisations are well nurtured and supported, and that they receive adequate recognition for their contribution towards KSS's continued operation.
- To retain all corporate partners where possible and increase income from our current donors year on year. By having a 12-month plan for key partners and a plan/journey for how to elevate low level donors.
- To create collateral and fundraising mechanisms to support the 12-month plan in Canva and with the assistance of the marcomms team such as: fundraising calendar, flyers for events, t-shirts, seasonal fundraisers e.g. at Easter Guess the eggs in the jar.
- For key partners create a yearly 1 pager impact report of their donation and a more general report for other partners.
- To plan and deliver at least two networking/stewardship events a year at Redhill and Rochester for current donors with the support of the events team where required.
- Oversee all day-to-day activity with our corporate relationships, ensuring that activity is effectively coordinated and that broader teams support delivery (e.g. volunteer development, events and supporter experience).
- Proactively research and recommend opportunities for KSS to increase the value of corporate relationships including (but not limited to) donations, staff fundraising, payroll giving and participation in events.
- To own and manage the monthly visits to Redhill and to plan visits for key partners separately to these days.
- To be responsible for and own the sponsorship budget sourcing sponsorship for KSS events from existing donors and new donors.
- Support colleagues with seeking corporate sponsorship and involvement in KSS owned events.
About you:
- Experience of providing excellent customer service to a portfolio of customers, donors, stakeholders or corporates.
- Experience of writing cases for support, producing fundraising materials and creating account plans.
- Adaptable, tactful and diplomatic when speaking with members of the public or corporate supporters.
- Ability to work outside of core hours including weekends as and when required.
- Display a keen interest in the work that KSS does, and come up with ways to support activities.
About KSS:
- We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
- We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.
- Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
Additional Information:
The closing date for this role is the 26th July 2024 However, the role may close prior to this date if a suitable candidate is found. Please note that the application process will ask you to answer questions on aspects of the role. Please ensure that you answer these questions with your relevant experience, even if you refer to these specific experiences within your supporting statement.
Benefits:
- 33 days annual leave rising with service
- Occupational/Enhanced Sick Pay
- Enhanced Parental Leave
- Access to the Blue Light Card and Blue Light Events
- Access to the Wellbeing Hub
- Money Purchase Pension Scheme
- Group Life Assurance Cover
- Group Income Protection Cover
- Critical Illness Cover
- Employee Assistance Programmes
- Hybrid working
- Development opportunities
Location: Rochester Airport, Kent
Contract: Permanent, Full time
Salary: £35,000 - £40,000
Closing date: 24-07-2024
REF-215 206
An exciting opportunity has arisen for a Community Fundraising Manager to join a children related charity in order to manage ambitious team of two.
This will be full time or part-time role based in Staffordshire.
As a Community Fundraising Manager you will:
- be responsible for national community fundraising, digital community fundraising and fundraising events including third party and DIY challenge events programmes.
- guidance the team to develop and deliver multi-channel marketing plans and stewardship journeys, to drive income, collaboration and high levels of engagement around the events and community portfolio to help us achieve a step change in income.
- lead, motivate, support, develop, train and inspire the Community and Events teams,
- Lead the operational management and delivery of Community Fundraising and Fundraising Events, with a focus on refining and developing fundraising and events offering
In order to be successful, you must have experienced :
- Strong experience in the field of Event management, Community Fundraising or Digital Fundraising
- Experience of strategy development, planning and Implementation
- Experience of utilizing in depth data analysis and segmentation for marketing purposes
- Previous experience and knowledge of CRM systems
- Excellent interpersonal, influencing and negotiation skills with the ability to communicate effectively and passionately
- Ability to develop excellent working relationships with senior management, staff and volunteers
- Driving license and access to a car
Salary: £35,000- £38,000 per annum depending on experience
Contract type: permanent, full time or part time
Location: Cannock, Staffordshire, flexible working
Deadline: on rolling basis
Interview date: ASAP
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Contract type: 12 month (FTC)
Hours: 35 hours per week
Location : Hybrid (London)
This role is perfect for individuals that are keen to expand and broaden their knowledge of marketing, project management and budget setting. We're looking for talented, enthusiastic individuals - who love a challenge!
Join us to be part of an award-winning, fast paced, dynamic and innovative Individual Giving team. You'll focus on acquiring new customers across regular giving and cash products through the successful execution of multi-channel campaigns including Digital, DRTV, Social and Lead Gen.
We'd like to hear from you if you have the following:
- A passion for direct marketing - keen to understand what motivates and inspires individuals.
- The ability to manage multiple and complex projects simultaneously so that they are delivered on time, within budgets and to agreed standards.
- Experience of managing finance and resources, including the development of annual fundraising budgets.
- Knowledge of key marketing principles and techniques.
This role can be worked on a hybrid basis, with the requirement to attend our London office based in Kings Cross up to twice per week.
What We Offer
RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.
For more information on our available benefits, please visit our .
If you are having trouble applying online or would like more information, please contact us on .
If you would like to apply for this great job opportunity, please review the documents linked below, then select "Apply Online" at the bottom of this page and complete our application form, telling us how you meet the Specialist Skills, Knowledge and Experience criteria (Section 1 of the person specification in the Job Description). Guidance for completion can be found on each page of the application form.
We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.
#LI-Hybrid
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A leading professional membership body based in central London is seeking a Financial Accountant on a fixed term contract basis for 3-4 months.
The organisation is a prestigious and historic professional body providing an impressive array of qualifications, services and resources to its members. The organisation has around 50 staff and 19,000 members.
The salary offered is £60,000 per annum (pro-rata), with excellent benefits.
Candidates should be available to start the role immediately or within 1 week – the role is to cover the gap between an existing member of staff leaving and a new one likely joining later in the summer.
Job Title: Financial Accountant
Organisation: Professional membership body
Location: Central London with hybrid working (roughly 50/50 office and home-based)
Hours: Full-time
Duration: 3-4 month fixed term contract
Salary: £60,000 per annum (pro-rata)
Key points:
-Financial Accountant role at medium sized professional membership body
-Fixed term contract role for 3-4 months with salary of £60,000 per annum (pro-rata)
-Hybrid working – 2/3 days pw on average in central London
-Reports to Head of Finance, no line management responsibility
-Role covers VAT, partial exemption, charity SORP statutory accounts, financial controls, audit prep and overseeing transactional finance - also covering payroll when required
-You will also be involved in the financial aspects of a largescale CRM project
Requirements:
-Fully-qualified accountant preferred but not essential
-Charity sector/membership sector experience preferred
-Strong Charity SORP and charity VAT experience required – candidates must have led on the internal delivery of year-end accounts in-line with charity SORP and should have strong practical knowledge of charity VAT including partial exemption
Closing date: Ongoing
Interviews: Ongoing / rolling
We are looking for an accomplished Individual Giving and Legacy fundraiser to help develop, implement and lead our approach to growing unrestricted, long-term income in these areas.
You will work with the Senior Head of Individual Supporters and Events to design both the long-term strategy and short-term campaign plans for these fundraising streams, before taking ownership for implementing the plans on an ongoing basis so that we can inspire more people to support our work with young people.
You will lead a team of fundraisers to achieve the best possible results with existing and potential supporters – both in income and stewardship so we can start to realise the opportunity for growth in mass fundraising. This will include supporting your team in their work with other functions such as Supporter Care, Data, Finance, and our external Legacy administration agency, so that you can help ensure high quality data collection, analysis and performance reporting as well as compliance with relevant codes of fundraising practice.
We are particularly interested in people with excellent Legacy experience to fill this role so if you have a strong track record in managing Legacy programmes, including designing and implementing stewardship activities as well as proven experience in Individual Giving then we’d love to have you in our team to deliver campaigns which inspire people to become long-term supporters of The Trust.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Head of Individual Giving and Legacies?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Head of Individual Giving & Legaciess!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
Safeguarding
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: Deputy Director of Membership
Department: Membership
Salary Range: £28,000 - £31,000 pro rata per annum , depending on skills and experience
Location: London Office (Hybrid)
Contract: Full time Permenant
About RUSI
RUSI is an established research institute and think tank, focusing on defence, security and geopolitics. RUSI offers both Individual and Corporate memberships, allowing exclusive member access to certain publications and events, and providing additional opportunities for members to engage directly with our research activities and staff.
As part of a long-term engagement plan and in support of our charitable objectives, RUSI has recently established a highly successful NextGen community. This is a new, free-to-join network where young professionals can come together, learn and engage in global issues, build a personal network and support one another through the early stages of their careers. We offer a diverse range of events centred around global affairs, provide networking opportunities and content catered to the community. NextGen is free to join and welcomes every young professional regardless of what sector they’re in or what level of expertise they possess.
About the role
The NextGen Programme and Membership Manager will have the following key priorities:
·To actively manage and promote the NextGen initiative, grow the community and develop its offering.
·To develop and maintain key relationships with internal staff as well as external stakeholders, ambassadors, partners and funders of the NextGen programme
·Support the membership team with account management of selected organisation members
·Part of a small team, we are looking for an energetic individual with a can-do attitude, who will be able to bring self-starting energy and passion to the role.
Key tasks
·Evolve and execute a NextGen marketing plan (branding, communications, dedicated webspace on RUSI site, promotion via partners, social media etc)
·Prepare a monthly newsletter and grow/manage all social media activities
·Organise and deliver a series of NextGen events (monthly minimum), dealing with speakers, venues, logistics, communications etc.
·Actively manage the sign-up/registrations and onboarding processes
·Organise meetings and support the NextGen Steering Group of staff and Ambassador volunteers
·Develop a funding strategy and support with converting NextGen members into RUSI members
·Pomotion of the NextGen programme to internal and external stakeholders – creating awareness, support and understanding of it’s mission
·Account management of selected existing organisation members. This includes scheduling catch-up meetings, arranging private briefings, making connections to relevant research teams, event registrations, and dealing with general day to day requests of members
·Use ReadyMembership (CRM system) to track and manage member activities whilst following an account management plan
·Nurture relationships with RUSI organisation members, working closely with the Corporate Partnerships Manager to identify opportunities to expand members level of involvement
·Identify oganisation members interests and feed these into areas of the institute that support membership
The above list of duties is not exhaustive. The post holder will be required to undertake such duties that may reasonably be expected within the scope and grade of the role, and in support of other RUSI activities/teams by agreement.
Person Specification
Essential skills and experience:
·Experience of managing promotional activities and campaigns
·Highly organised, with a systematic and diligent approach to planning, activity tracking and record keeping
·Experience of meeting and event organisation/management
·Strong communicator with experience of multi-channel marketing activities
·Account management and/or relationship management experience, preferably within a membership organisation
·Experience in managing multiple stakeholders and varying levels of seniority
·Able to work on own initiative in a small but complex organisation with competing demands.
·Experience of using CRM software – preferably ReadyMembership
Desirable skills and experience:
·An interest in defence, security, global affairs or the major challenges of today
·Ability to balance competing needs and capabilities in a productive way
·Experience of working in the not-for-profit sector or with young professionals
·Change catalyst: experience of developing new and innovative products and services in response to opportunity.
Our expectations
We expect all staff to abide by and promote our RUSI’s Vision and Values
Benefits
·25 days annual leave (rising with service)
·Additional days off during Christmas - RUSI Christmas closure days
·Generous pension contributions at 6% employer contribution,
·Access to 24/7 Employee Assistance Programme
·Season ticket loan
·Free access to RUSI's world leading programme of events and conferences, research materials and library
·Trained Mental Health First Aiders
·*Enhanced sick pay
·*Enhanced maternity and paternity leave
*Depending on length of service
Application Process
To apply, please click on the apply button and follow the instructions.
- Your CV.
- Cover Letter explaining your interest in the role and any significant relevant skills and/or experience
The closing date for applications is 23:59 on 19th July 2024.
Please DO NOT submit multiple applications for this vacancy. We no longer accept applications to our recruitment mailbox, applications received in our mailbox will not be processed.
Support Coordinator
We are seeking an exceptional communicator to provide effective information and advice to unpaid adult carers in Sheffield.
You will be working for a charity who provide a range of free services to unpaid adult carers in Sheffield, their vision is of a city where all carers are recognised, valued and effectively supported to enable them to continue caring in the way they choose and to have a life of their own!
Position: Support Coordinator (Internal title Carer Advisor)
Location: Sheffield S1 4UP, hybrid working options available after a successful probation period
Salary: £19,600 - £23,200 for 80% FTE (based on FTE of £24,500 - £29,000)
Hours: 28 hours per week or 80% FTE
Benefits: Pension company contribution 6.5%, Health Care Cash Plan, Annual Leave: 24 days plus 3 days between Christmas and New Year, plus 8 days bank holidays, plus an additional 5 days’ leave following 5 years continuous service (pro rata for part-time staff), Flexi Working Policy
Closing Date: 23:59 on 22 July 2024
About the Role
As a Support Coordinator, you will work to deliver high-quality services to carers within the Sheffield area. Your key responsibilities will include:
- Providing face-to-face and telephone advice, information, and support to carers.
- Conducting statutory Carers Assessments and developing appropriate support plans.
- Managing a caseload of carers across a range of complex caring situations.
- Co-producing individual support plans with agreed outcomes.
- Helping carers access additional support via external trusts and funding streams.
- Maintaining accurate, up-to-date records.
- Liaising with external organisations to deliver innovative support packages.
About You
To be successful in the role of Support Coordinator you will be passionate about making a difference to carers’ lives. You will need to bring with you the following essential experience, skills, and knowledge:
- Ability to work on your own initiative while knowing when to seek guidance or direction.
- Understanding of the needs of carers through either paid or unpaid work, or personal experience.
- Capability to manage a complex and demanding caseload, working to deadlines and targets.
- Experience in carrying out complex assessments and developing personalised support plans.
- Proficiency in providing personalised information and support using various methods.
- Excellent written and verbal communication skills adaptable to different situations.
- Ability to work effectively as part of a team and develop relationships for accessing support.
- Familiarity with standard Microsoft Office applications and a case management system.
Although not essential, the following skills would be beneficial for the role:
- Experience working in health, social care, or adult services.
- Knowledge of key social care legislation such as the Mental Capacity Act and Mental Health Act.
- Knowledge of community languages.
- Experience using outcome measurement tools
About the Organisation
The charity formed 30 years ago, is the city’s leading provider of services for adult unpaid carers. Part of a vibrant voluntary sector and a member of the national Carers Trust network, they deliver the contract for the city’s Carers Service on behalf of Sheffield City Council.
They have a modern, light, and airy office space in the city centre, with a spacious staff room and kitchen, secure bike parking, and limited onsite car parking and are committed to the personal and professional development of staff, offering career development pathways, supported learning, and access to accredited qualifications.
Other roles you may have experience of could include: Helpline Advisor, Carer Advisor, Advice, Helpline, Support Advice, Care & Support Advisor, Support Advice Case Manager, Carer Case Worker, Carer Advice Specialist, Clinical Advice, Benefits Advice. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About Rotherham Hospice
At Rotherham Hospice, we provide exceptional care for all those affected by terminal illness and are the only adult hospice in Rotherham for the people of Rotherham and surrounding villages.
We began offering Day Hospice services in 1994, and have grown over the years to now provide a 14 bed Inpatient Unit alongside our Hospice Community Team who provide care in the community.
Our dedicated team of staff and volunteers work together to provide palliative care that incorporates psychological, physical, social and spiritual support to help patients and their families achieve the very best quality of life, both at home and in the Hospice.
We believe in making a meaningful difference to the lives of patients and their families. As a member of our dedicated team, you'll have the opportunity to contribute to a community of care that goes beyond the ordinary. We value innovation, teamwork, and a commitment to excellence in all that we do.
Join us in creating a compassionate and supportive environment where every team member plays a vital role in enhancing the quality of life for those we serve.
Your Responsibilities
Rotherham Hospice is seeking a passionate and results-driven Legacy Fundraising Officer to join our Income Generation Team.
This is an exciting new role created to focus on legacy fundraising initiatives, with a primary objective of increasing the number of legacy pledges and gifts to support the long-term sustainability of the hospice's vital services.
Reporting to the Individual Giving Manager, the Legacy Fundraising Officer will play a key role in developing and implementing strategies to engage with supporters, raise awareness of legacy giving opportunities, and secure legacy pledges and gifts.
About you:
Experience
- At least 2 years’ experience in a fundraising environment.
- Previous experience in legacy fundraising within the nonprofit sector.
Skills and Abilities
- Strong understanding of legacy giving principles and techniques, including estate planning and will writing.
- Excellent communication and interpersonal skills, with the ability to engage and inspire donors through written and verbal communication.
- Proficiency in database management and experience working with fundraising CRM systems.
- Highly organised with the ability to manage multiple priorities and deadlines effectively.
What we can offer you
Holidays- A work-life balance is important for everyone, which is why we offer all employees 30 days annual leave per year (plus bank holidays), plus an additional day’s leave in every 5th year.
A supportive & comfortable working environment- Our Hospice is a calm and compassionate place to work, full of inspiring people who support one another.
Hassle-free parking at no cost- No one is more than a couple of minutes’ walk from the Hospice.
Great meals & drinks- Because our culinary team prepares food for patients 24/7, they cook for us too. Buy a lovely lunch with 50% off without even leaving the building.
Reassurance- Whilst the here and now is important, we all think about the future. We offer employees a 6% pension after probation and a Life Assurance scheme which will pay 2x your annual salary should you die whilst working in our service.
Training & development- Every employee will be supported with their training and development needs and will be regularly supported by their line manager.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are very excited to be partnership with the Royal Institution to support the recruitment of a Trusts & Foundation Manager on a permanent basis.
This role offers a hybrid working pattern, coming into the London office 2 days/week.
The Royal Institution (Ri) has been connecting people with science for over 200 years. Founded in 1799, the Ri has inspired generations of scientists whose discoveries have helped shape our modern world. The Ri has a clear vision that ‘Science is for Everyone’ and it is their belief that everyone should have equitable access to science.
Together, we are looking for an ambitious Trusts and Foundations Manager to cultivate and develop relationships that will enable the Ri to achieve their strategy as they pursue new projects and reach more beneficiaries.
The role is key in maximising income from charitable trusts and foundations, collaborating across the Ri to develop innovative and compelling proposals, delivering excellent account management and stewardship to existing donors, and identifying, researching and engaging new prospects.
You will develop cultivation strategies for current and prospective charitable trusts and foundations and research relevant trusts and grant making bodies to prepare, write and submit applications. You will use your outstanding relationship building skills to build relationships with Trust and Foundations that are new or lapsed and create opportunities to introduce the work of the Ri.
Key skills include:
- Proven experience across trusts & foundations fundraising activity
- Ability to research relevant trusts and grant making bodies, prepare, write and submit applications
- Manage lapsed opportunities as well as identifying and acquiring new funding
- Build strong relationships with stakeholders both internally and externally
- Ability to tackle challenges constructively, and find creative ways forward
- Knowledge of Salesforce or similar CRM
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Reporting to: Finance Manager
Annual leave: 28 days (Plus public holidays)
Probation: 3 months
Purpose of the role: Assisting the Finance Manager in financial matters.
Principal accountabilities :
- Purchase Ledger – from receipt to payment, coding, posting on QuickBooks and gaining authorisation on invoices
- Process staff/volunteer expenses claims
- Supplier payment runs
- Communicate with suppliers, reconcile statements, and promptly resolve enquiries
- Maintaining and reconciling of the purchase ledger and assisting with sales ledger on QuickBooks
- Sales invoicing and cash allocations (non-rental)
- Posting of venue hire invoices/refunds re online transactions
- Issuing customer refunds
- Assisting with monthly control accounts reconciliation
- Banking cheques
- Managing company’s Petty Cash
- Keep precise financial records using QuickBooks, Excel, and other databases
- Carrying out weekly and monthly bank and PayPal reconciliations
- Monthly reconciliation of QuickBooks and SalesForce and timely close
- Working on ad-hoc projects
Skills and experience
ESSENTIAL:
- Excel (intermediate)
- Excellent working knowledge of QuickBooks software
- AAT qualified or qualified by experience
- Working towards AAT, CIMA, CIPFA, ACCA qualified or finalist. Support will be given towards professional studies and specific trainings
- Good analytical and reconciliation skills
- Exceptional accuracy and keen attention to detail
- Good interpersonal skills and ability to support a significant finance function
- Team player with excellent communication skills
- Ability to cope under pressure in a fast-paced environment, organised and able to use own initiative
- Minimum of 2 years' experience of working in an accounts department within a charity or small organisation
DESIRABLE:
- Intermediate accounting knowledge
- Intermediate reporting skills
- Knowledge of booking and operational systems such as Stripe/Just Park/Skedda Platforms
Prospectus is delighted to be supporting the Royal Society for Blind Children in their search for a High Value Relationship Executive.
The Royal Society for Blind Children offers a range of services including emotional and practical support. They provide life-changing opportunities for children and young people to build confidence and skills through both education and activities. They believe fully, that no child should feel alone or left behind in this world.
This role sits within a friendly, collaborative and wellness-orientated organisation, a and a wider fundraising team. The successful candidate will be responsible for winning new business, developing relationships and providing first-class stewardship and account management across a mixed high-value portfolio of grant-makers, funders and donors.
Working alongside the Head of Relationship Fundraising, the High Value Lead and the Community & Events Fundraising Manager, you will form part of a core team that is on a mission to take RSBC’s relationship fundraising to the next level. You will provide first-class customer service, ensuring RSBC high-value supporters feel connected, recognised and valued; producing high-quality bespoke reports and updates to effectively demonstrate the impact of their funding.
The salary for this full-time role is £35k per annum. You will be hybrid working from their London offices approximately 3 days a week.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus.
If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are really looking forward to connecting with you soon.
Outreach Worker – Rough Sleepers Team
Hours: 35 Hours per week on a rolling rota basis. Some early morning, weekend and evening work is involved.
Shifts: The shift patterns are 6am-2pm, 8am-4pm and the occasional 3pm-9.30pm shift.
Salary: £22,989.32 per annum
Being able to drive will a full driving licence is essential to the role as you will be required to transport and having your own transport is essential.
Job Ref: A807
Do you want to support people with complex needs who are sleeping rough? Could you support people who may have complex and multiple needs to secure accommodation and exit rough sleeping? Could you carry out early morning street outreach, monitoring and identifying new rough sleeping locations? Are you computer literate in using Microsoft word, excel, email and the internet?
We are a dynamic organisation providing innovative and effective solutions in our work with people who have complex needs. We are a registered Housing Association providing accommodation, outreach support and a wide range of other community-based support services. Supporting and empowering customers using strength’s based, psychologically informed approach. We support people with mental health ill health, learning disabilities, addictions, people who may become socially isolated, people who may have come into contact with the criminal justice system, experienced homelessness and a range of trauma related issues.
The closing date is 26th July 2024 with an interview date to be confirmed. We may shortlist and interview before the closing date.
Benefits:
- Up to 40 days annual leave
- Provide excellent training and learning opportunities
- Financial support with professional studies & professional memberships
- Contributory pension scheme
- Group income protection
- Occupational sick pay
- Healthcare cash plan payback
Full information on how to apply can be found at Brighter Futures Website.
We are committed to promoting equality of opportunity and we welcome applications from all sectors of the community, particularly from under-represented groups and people with lived experience. Brighter Futures is an equal opportunities employer.
Passionate, Creative, Equal, Empowering and Sustainable
Part time 21 hours per week [over 7 days to include Sundays]
£23,436.25 FTE - £13,301.66 pro rata
Location - Great Baddow Shop
We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Great Baddow shop. Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.
We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instil an energy to those around them. Have you got a creative ability that you can bring to the role?
You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.
It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.
This vacancy closes at midnight on Friday 5th July 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Friday 21st June.
Interview date to be confirmed.
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