Customer Jobs
The position of Insight Analyst is a new role that will sit in the Insight & Development team (I&D). The purpose of I&D is to inspire long term support and maximise opportunity, engagement and income by putting supporters at the heart of everything we do. This team of experts interacts with teams across the whole organisation and is central to the delivery of our organisational strategy.
The Insight Analyst will be delivering insight, using a range of data sources, to help inform strategy and day to day decision making. The successful candidate will be expected to develop a strong understanding of ARUK’s strategy, objectives, and operations, especially in relation to supporter engagement and fundraising to help generate and deliver Insight analysis projects and day to day tasks that will contribute to achieving our fundraising strategy. They will work with our fundraising and marketing teams, as well as independently, to derive insight from existing sources (Data Tables, internal collation, existing reports) that will enable ARUK to better serve supporters and in return gain their lifetime loyalty.
Main duties and responsibilities of the role:
· Support the development of our fundraising activity by creating and visualising insight that demonstrates understanding of supporters, their motivations and challenges. Including, but not limited to: Target audience profiles / segmentations, Product / brand sentiment, Product / brand preference, Competitor landscape and ways we can build engagement.
· Identify the most appropriate data sources, tools and methodologies needed to answer insights briefs or requests
· Use a range of 3rd party data and tools to analyse appropriate data and extract findings that are relevant and meaningful
· Provide data-based evidence that supports creative development and/or fundraising strategy
· Present findings in a clear, visual way that helps to tell a story in line with the strategy
· Collaborate with a wide range of teams across the fundraising and marketing directorate to deliver valuable insight
· Help to drive insight- driven culture to ensure that all decision making is informed by insight
· Attend and present at internal meetings, in person or over video call and occassionally with our senior leadership team.
What we are looking for:
· Experience of CRM systems (ideally Salesforce).
· Experience working in the charity sector with an understanding of donor insight.
· Experience of translating the essence of a range of data and resources into language or formats others will understand.
· Ability to communicate insights by producing written reports and presenting face-to-face.
· Ability to work and think independently, using own initiative and sometimes raising challenging questions or observations.
· A strong sense for how charities function, and how insight can contribute.
· Ability to manage and take responsibility for own workload, prioritise and meet deadlines.
· Excellent numerical skills and Excel proficiency.
· Good interpersonal skills; ability to interact with stakeholders at all levels.
· Clear-thinking, with a creative and innovative approach to dealing with issues and problem solving.
· Confident and friendly manner.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £28,500 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 21st July 2024, with interviews likely to be held week commencing the 29th July 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsible to: Director of Policy Research & Impact
Contract type: Part-time working 3 days a week between Mon-Thur / Fixed-term contract for 18 months initially
Closing date: 21st July 2024 at 23:59
Interviews: We will be interviewing on a rolling basis, please apply as soon as possible
Who we are
Speakers for Schools is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.
We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.
By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.
Role Summary
Speakers For Schools is looking for a senior and experienced Evaluation Manager to lead and oversee an impact evaluation project.. This role requires a dedicated professional to manage the day-to-day operations of an independent evaluation conducted by an external agency.
The Evaluation Manager will ensure the project is executed smoothly, meets its objectives, and delivers high-quality, actionable insights. This position is ideal for someone with strong project management skills, a solid background in evaluation methodologies, and the ability to work collaboratively with various stakeholders.
The Evaluation Manager works closely with the Director of Policy, Research and Impact and the Director of Programme and Delivery to ensure the successful implementation of the project. The successful candidate will be the main point of contact for the evaluation delivery, and it involves a great level of internal and external stakeholder engagement and communication skills.
Key Duties / Responsibilities:
Strategic Purpose:
· Lead the evaluation project, ensuring it adheres to timelines, budget, and quality standards.
· Serve as the primary point of contact between the external evaluation agency, internal stakeholders and the funder.
· Monitor the progress of the evaluation, addressing any issues that arise and ensuring that milestones are met.
· Make informed, timely, and effective decisions to drive the project forward. The candidate should be able to analyse complex situations, consider various perspectives, and choose the best course of action to resolve issues and make progress.
Engagement:
· Coordination and facilitation of effective communication and collaboration among all parties involved, including staff, partners, and the evaluation agency.
· Build and maintain strong relationships with a diverse range of internal stakeholders, including the Programmes and Delivery Directorate, Technology and Data team and Communications
· Collaborate with the Data Compliance team to ensure adherence to data integrity and security standards
· Prepare and present regular updates to senior management and the funding body, highlighting key findings and progress.
Delivery:
· Conduct regular checks and audits to ensure data quality, completeness, and integrity.
· Work closely with the evaluators to address any discrepancies or issues identified during data collection or analysis.
· Develop a how-to-guide for future impact evaluations for the charity and design a knowledge transfer tool during the course of the project
· Develop and implement processes for data validation and verification to improve accuracy and reliability.
· Adherence to data compliance, standards, guidelines, and best practices to ensure our data integrity and consistency.
· Ensure safeguarding best practices are embedded in all organisational activities.
Note: This job description is intended to convey information essential to understanding the scope of the role. It is not intended to be an exhaustive list of responsibilities and duties required.
Skills / Experience / Knowledge:
Essential
· Minimum of 5 years of experience in evaluation, impact or a related field.
· Knowledge and experience of both quantitative & qualitative research and evaluation methods, tools and techniques
· Highly numerate and computer literate, including advanced Microsoft Excel and PowerPoint skills, as well as a wider range of project management, CRM and internal communication tools
· Experience in analysing, interpreting and presenting data; Familiarity with evaluation methodologies and best practices
· Strong verbal and written communication skills
· Detail-oriented with a commitment to accuracy and quality
· Able to develop and lead strong internal and external relationships
· Proactive and positive problem solver, self-starter and start-finisher
Desirable
· Knowledge of the specific sector related to the funding (e.g., education, technology, community development, careers education/employability).
· Skill in developing training and professional development programmes to build the capacity of staff and partners to contribute to impact and quality efforts.
· The ability to identify innovative approaches and technologies that can enhance impact and quality for the charity in the long term
· Familiarity with quality assurance frameworks
Speakers for Schools Values
PASSION: We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.
AGILITY: We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.
INTEGRITY: We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.
COLLABORATION: We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.
DIVERSITY: We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.
Benefits offered at Speakers for Schools:
· 25 days annual leave plus bank holidays and option to purchase annual leave
· Morning of your birthday off
· Pension scheme
· 3 voluntary days per year
· Wellbeing programme
· Enhanced maternity/paternity/adoption package
· Subsidised office furniture
· £500 a year training allowance
Diversity at our core
Speakers for schools is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to us.
The Application Process:
Please apply as soon as possible by submitting your application through our recruitment portal.
The deadline to submit your application is 21st July 2024 at 23:59.
We will be interviewing on a rolling basis, please apply as soon as possible to avoid disappointment. Please note that we reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Speakers for Schools is committed to safeguarding the young people we work with and expects all staff members to share this commitment. Appointees are subject to a DBS check. Having a criminal record will not automatically exclude applicants. You are also required to have the Right to Work in the UK for this role.
If you have not heard from us two weeks after the closing date, please presume your application has been unsuccessful.
The client requests no contact from agencies or media sales.
We are looking for an accomplished Individual Giving and Legacy fundraiser to help develop, implement and lead our approach to growing unrestricted, long-term income in these areas.
You will work with the Senior Head of Individual Supporters and Events to design both the long-term strategy and short-term campaign plans for these fundraising streams, before taking ownership for implementing the plans on an ongoing basis so that we can inspire more people to support our work with young people.
You will lead a team of fundraisers to achieve the best possible results with existing and potential supporters – both in income and stewardship so we can start to realise the opportunity for growth in mass fundraising. This will include supporting your team in their work with other functions such as Supporter Care, Data, Finance, and our external Legacy administration agency, so that you can help ensure high quality data collection, analysis and performance reporting as well as compliance with relevant codes of fundraising practice.
We are particularly interested in people with excellent Legacy experience to fill this role so if you have a strong track record in managing Legacy programmes, including designing and implementing stewardship activities as well as proven experience in Individual Giving then we’d love to have you in our team to deliver campaigns which inspire people to become long-term supporters of The Trust.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Head of Individual Giving and Legacies?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Head of Individual Giving & Legaciess!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
Safeguarding
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
Are you looking for the first step in a career where you can support vulnerable people to rebuild their lives?
The St Mungo’s Pan London Rough Sleeping Teams provide a rapid response service, intervening to ensure no one needs to sleep rough, our work is ongoing and we are currently looking for inspirational people to join our services across London.
Each site will have staff delivering casework and support, providing each person with a comprehensive assessment of their needs and circumstances, and intensive specialist support to secure move on.
In this role you will jointly manage the safe day to day running of the project with other members of the team and to provide basic support and advice to clients.
About you
This is a fantastic role for people looking to develop a career in the sector; a number of current Managers started their career as Duty Workers.
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Some experience of dealing directly with the public and/or clients or customers in a busy service environment.
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Personal experience of homelessness and/or an understanding of; and empathy with the issues faced by homeless or vulnerably housed people.
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A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
How to apply
Click the ‘Apply Now’ Button at the top of the page to start your online application form.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
You will be able to confirm your preferred location during the recruitment process. If you are successful, we will do our best to match you to a vacancy in your preferred area. However, flexibly is essential as the Pan London teams continue to work in different settings and locations across the city at the current time to support clients where they need us the most.
Closing date: 10am on 08 July 2024
Interview and assessments on: w/c 22 July 2024
The client requests no contact from agencies or media sales.
Are you an experienced Service Charge Analyst looking to make a significant impact? A well known Housing Association is seeking dynamic professionals to join there team in Kent. With over 70000 homes across the UK, they are one of the largest housing providers, dedicated to making a difference in the lives of our residents.
Key Responsibilities:
- Accurately calculate, construct, and issue service charges, ensuring legal and policy compliance.
- Deliver a customer-centric service, resolving complex queries and complaints.
- Support system and process transformation for service charge delivery.
- Assist in integrating and managing legacy systems and stock.
- Maintain procedures for full recovery of service chargeable expenditure.
- Build strong business partnerships to develop scheme knowledge and ensure accurate service charge allocation.
Essential Skills:
- Proven experience in service charge analysis with knowledge of residential and commercial service charge management.
- Strong organisational skills, capable of managing multiple tasks and meeting deadlines.
- Excellent communication skills, both written and oral.
- Strong financial and numerical skills.
Desired Skills:
- Experience working with councillors, the wider community, and external partners.
- Familiarity with current legislative requirements and sector best practices.
- Experience in Orchard System.
Benefits:
- Pension
- Life assurance
- Healthcare cash plan
- Eyecare & dental
- Birthday leave
- Retailers discounts
- Cycle to work scheme
- Buy & sell annual leave
- Season ticket loan
- In-house academy & career development
- Flexible working
If this role sounds like you, please don't hesitate in applying. Applications are under constant review and can close early!
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow. We make a difference to the lives of people coming to us for support, by delivering high quality advice service which reflects community issues and needs. Thanks to our amazing team of staff and volunteers, we support over 10,000 clients a year through our face to face, phone and digital services.
To sustain our team and complement the work we do, we require an experienced Money Adviser to:
- give debt and income maximisation advice, assisting in particular clients who are Thames Water customers;
- tap into Thames Water schemes and support for clients in financial difficulty;
- help clients take positive steps to reduce and manage their debts, acting on their behalf when required;
- evaluate the most suitable debt options and strategies, while maximising incomes;
- negotiate with creditors, including bailiffs, landlords and the Council tax Office, to prevent further action and charges;
- help clients avert possession action for rent and mortgage arrears.
We will offer the right candidate a generous salary with benefits such as annual season ticket loans, cycle to work scheme, generous annual leave and the opportunity for career development within the organisation. You will be part of a warm and friendly work culture where opinions are valued.
Please note:We are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled; therefore if you are interested please submit your application as early as possible.
We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.
We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Closing date: Monday 29 July 2024
Interview date: To be arranged with the candidates
Location: Age UK Tameside, 131 Katherine Street, Ashton under Lyne, OL6 7AW
Job Type: Full time
Contract: Permanent
Salary:£28,548 per annum
Main Purpose:
To work as part of the Leadership Team to develop and grow commercial enterprises, develop corporate giving schemes, secure donations to establish a sustainable unrestricted income stream into the Charity and showcase the work of the Charity on social media platforms.
Income Generation:
- To establish business enterprises within the charity to generate paid for service income, managing these operations and maximising profit.
- To establish commercial giving income streams and sponsorship with small, medium, and large companies.
- To establish a local supporter’s scheme, to generate income and promote the services of the Charity.
- To increase the customer base for the 131 Club, Studio 131, Happy Feet, Lunch Clubs, and any new enterprises the Charity sets up.
General Management:
- Oversee the maintenance of the Charity’s social media marketing, external media advertising and website maintenance.
- To undertake media campaigns representing the Charity, our work and the older people we support. Manage any Service Level Agreements with external marketing consultants.
- To work in line with the Charity’s values and to provide guidance on these values to staff.
- To work with the Leadership Team to develop the Charity’s internal strategy, fulfil its goals and realise its ambitions.
- To deputise in the absence of the CEO
If this sounds like the role for you we would love to hear from you !
Closing date: 15-07-2024
REF-215 106
An exciting opportunity has arisen for a Community Fundraising Manager to join a children related charity in order to manage ambitious team of two.
This will be full time or part-time role based in Staffordshire.
As a Community Fundraising Manager you will:
- be responsible for national community fundraising, digital community fundraising and fundraising events including third party and DIY challenge events programmes.
- guidance the team to develop and deliver multi-channel marketing plans and stewardship journeys, to drive income, collaboration and high levels of engagement around the events and community portfolio to help us achieve a step change in income.
- lead, motivate, support, develop, train and inspire the Community and Events teams,
- Lead the operational management and delivery of Community Fundraising and Fundraising Events, with a focus on refining and developing fundraising and events offering
In order to be successful, you must have experienced :
- Strong experience in the field of Event management, Community Fundraising or Digital Fundraising
- Experience of strategy development, planning and Implementation
- Experience of utilizing in depth data analysis and segmentation for marketing purposes
- Previous experience and knowledge of CRM systems
- Excellent interpersonal, influencing and negotiation skills with the ability to communicate effectively and passionately
- Ability to develop excellent working relationships with senior management, staff and volunteers
- Driving license and access to a car
Salary: £35,000- £38,000 per annum depending on experience
Contract type: permanent, full time or part time
Location: Cannock, Staffordshire, flexible working
Deadline: on rolling basis
Interview date: ASAP
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Contract type: 12 month (FTC)
Hours: 35 hours per week
Location : Hybrid (London)
This role is perfect for individuals that are keen to expand and broaden their knowledge of marketing, project management and budget setting. We're looking for talented, enthusiastic individuals - who love a challenge!
Join us to be part of an award-winning, fast paced, dynamic and innovative Individual Giving team. You'll focus on acquiring new customers across regular giving and cash products through the successful execution of multi-channel campaigns including Digital, DRTV, Social and Lead Gen.
We'd like to hear from you if you have the following:
- A passion for direct marketing - keen to understand what motivates and inspires individuals.
- The ability to manage multiple and complex projects simultaneously so that they are delivered on time, within budgets and to agreed standards.
- Experience of managing finance and resources, including the development of annual fundraising budgets.
- Knowledge of key marketing principles and techniques.
This role can be worked on a hybrid basis, with the requirement to attend our London office based in Kings Cross up to twice per week.
What We Offer
RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.
For more information on our available benefits, please visit our .
If you are having trouble applying online or would like more information, please contact us on .
If you would like to apply for this great job opportunity, please review the documents linked below, then select "Apply Online" at the bottom of this page and complete our application form, telling us how you meet the Specialist Skills, Knowledge and Experience criteria (Section 1 of the person specification in the Job Description). Guidance for completion can be found on each page of the application form.
We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.
#LI-Hybrid
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A leading professional membership body based in central London is seeking a Financial Accountant on a fixed term contract basis for 3-4 months.
The organisation is a prestigious and historic professional body providing an impressive array of qualifications, services and resources to its members. The organisation has around 50 staff and 19,000 members.
The salary offered is £60,000 per annum (pro-rata), with excellent benefits.
Candidates should be available to start the role immediately or within 1 week – the role is to cover the gap between an existing member of staff leaving and a new one likely joining later in the summer.
Job Title: Financial Accountant
Organisation: Professional membership body
Location: Central London with hybrid working (roughly 50/50 office and home-based)
Hours: Full-time
Duration: 3-4 month fixed term contract
Salary: £60,000 per annum (pro-rata)
Key points:
-Financial Accountant role at medium sized professional membership body
-Fixed term contract role for 3-4 months with salary of £60,000 per annum (pro-rata)
-Hybrid working – 2/3 days pw on average in central London
-Reports to Head of Finance, no line management responsibility
-Role covers VAT, partial exemption, charity SORP statutory accounts, financial controls, audit prep and overseeing transactional finance - also covering payroll when required
-You will also be involved in the financial aspects of a largescale CRM project
Requirements:
-Fully-qualified accountant preferred but not essential
-Charity sector/membership sector experience preferred
-Strong Charity SORP and charity VAT experience required – candidates must have led on the internal delivery of year-end accounts in-line with charity SORP and should have strong practical knowledge of charity VAT including partial exemption
Closing date: Ongoing
Interviews: Ongoing / rolling
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: Deputy Director of Membership
Department: Membership
Salary Range: £28,000 - £31,000 pro rata per annum , depending on skills and experience
Location: London Office (Hybrid)
Contract: Full time Permenant
About RUSI
RUSI is an established research institute and think tank, focusing on defence, security and geopolitics. RUSI offers both Individual and Corporate memberships, allowing exclusive member access to certain publications and events, and providing additional opportunities for members to engage directly with our research activities and staff.
As part of a long-term engagement plan and in support of our charitable objectives, RUSI has recently established a highly successful NextGen community. This is a new, free-to-join network where young professionals can come together, learn and engage in global issues, build a personal network and support one another through the early stages of their careers. We offer a diverse range of events centred around global affairs, provide networking opportunities and content catered to the community. NextGen is free to join and welcomes every young professional regardless of what sector they’re in or what level of expertise they possess.
About the role
The NextGen Programme and Membership Manager will have the following key priorities:
·To actively manage and promote the NextGen initiative, grow the community and develop its offering.
·To develop and maintain key relationships with internal staff as well as external stakeholders, ambassadors, partners and funders of the NextGen programme
·Support the membership team with account management of selected organisation members
·Part of a small team, we are looking for an energetic individual with a can-do attitude, who will be able to bring self-starting energy and passion to the role.
Key tasks
·Evolve and execute a NextGen marketing plan (branding, communications, dedicated webspace on RUSI site, promotion via partners, social media etc)
·Prepare a monthly newsletter and grow/manage all social media activities
·Organise and deliver a series of NextGen events (monthly minimum), dealing with speakers, venues, logistics, communications etc.
·Actively manage the sign-up/registrations and onboarding processes
·Organise meetings and support the NextGen Steering Group of staff and Ambassador volunteers
·Develop a funding strategy and support with converting NextGen members into RUSI members
·Pomotion of the NextGen programme to internal and external stakeholders – creating awareness, support and understanding of it’s mission
·Account management of selected existing organisation members. This includes scheduling catch-up meetings, arranging private briefings, making connections to relevant research teams, event registrations, and dealing with general day to day requests of members
·Use ReadyMembership (CRM system) to track and manage member activities whilst following an account management plan
·Nurture relationships with RUSI organisation members, working closely with the Corporate Partnerships Manager to identify opportunities to expand members level of involvement
·Identify oganisation members interests and feed these into areas of the institute that support membership
The above list of duties is not exhaustive. The post holder will be required to undertake such duties that may reasonably be expected within the scope and grade of the role, and in support of other RUSI activities/teams by agreement.
Person Specification
Essential skills and experience:
·Experience of managing promotional activities and campaigns
·Highly organised, with a systematic and diligent approach to planning, activity tracking and record keeping
·Experience of meeting and event organisation/management
·Strong communicator with experience of multi-channel marketing activities
·Account management and/or relationship management experience, preferably within a membership organisation
·Experience in managing multiple stakeholders and varying levels of seniority
·Able to work on own initiative in a small but complex organisation with competing demands.
·Experience of using CRM software – preferably ReadyMembership
Desirable skills and experience:
·An interest in defence, security, global affairs or the major challenges of today
·Ability to balance competing needs and capabilities in a productive way
·Experience of working in the not-for-profit sector or with young professionals
·Change catalyst: experience of developing new and innovative products and services in response to opportunity.
Our expectations
We expect all staff to abide by and promote our RUSI’s Vision and Values
Benefits
·25 days annual leave (rising with service)
·Additional days off during Christmas - RUSI Christmas closure days
·Generous pension contributions at 6% employer contribution,
·Access to 24/7 Employee Assistance Programme
·Season ticket loan
·Free access to RUSI's world leading programme of events and conferences, research materials and library
·Trained Mental Health First Aiders
·*Enhanced sick pay
·*Enhanced maternity and paternity leave
*Depending on length of service
Application Process
To apply, please click on the apply button and follow the instructions.
- Your CV.
- Cover Letter explaining your interest in the role and any significant relevant skills and/or experience
The closing date for applications is 23:59 on 19th July 2024.
Please DO NOT submit multiple applications for this vacancy. We no longer accept applications to our recruitment mailbox, applications received in our mailbox will not be processed.
Support Coordinator
We are seeking an exceptional communicator to provide effective information and advice to unpaid adult carers in Sheffield.
You will be working for a charity who provide a range of free services to unpaid adult carers in Sheffield, their vision is of a city where all carers are recognised, valued and effectively supported to enable them to continue caring in the way they choose and to have a life of their own!
Position: Support Coordinator (Internal title Carer Advisor)
Location: Sheffield S1 4UP, hybrid working options available after a successful probation period
Salary: £19,600 - £23,200 for 80% FTE (based on FTE of £24,500 - £29,000)
Hours: 28 hours per week or 80% FTE
Benefits: Pension company contribution 6.5%, Health Care Cash Plan, Annual Leave: 24 days plus 3 days between Christmas and New Year, plus 8 days bank holidays, plus an additional 5 days’ leave following 5 years continuous service (pro rata for part-time staff), Flexi Working Policy
Closing Date: 23:59 on 22 July 2024
About the Role
As a Support Coordinator, you will work to deliver high-quality services to carers within the Sheffield area. Your key responsibilities will include:
- Providing face-to-face and telephone advice, information, and support to carers.
- Conducting statutory Carers Assessments and developing appropriate support plans.
- Managing a caseload of carers across a range of complex caring situations.
- Co-producing individual support plans with agreed outcomes.
- Helping carers access additional support via external trusts and funding streams.
- Maintaining accurate, up-to-date records.
- Liaising with external organisations to deliver innovative support packages.
About You
To be successful in the role of Support Coordinator you will be passionate about making a difference to carers’ lives. You will need to bring with you the following essential experience, skills, and knowledge:
- Ability to work on your own initiative while knowing when to seek guidance or direction.
- Understanding of the needs of carers through either paid or unpaid work, or personal experience.
- Capability to manage a complex and demanding caseload, working to deadlines and targets.
- Experience in carrying out complex assessments and developing personalised support plans.
- Proficiency in providing personalised information and support using various methods.
- Excellent written and verbal communication skills adaptable to different situations.
- Ability to work effectively as part of a team and develop relationships for accessing support.
- Familiarity with standard Microsoft Office applications and a case management system.
Although not essential, the following skills would be beneficial for the role:
- Experience working in health, social care, or adult services.
- Knowledge of key social care legislation such as the Mental Capacity Act and Mental Health Act.
- Knowledge of community languages.
- Experience using outcome measurement tools
About the Organisation
The charity formed 30 years ago, is the city’s leading provider of services for adult unpaid carers. Part of a vibrant voluntary sector and a member of the national Carers Trust network, they deliver the contract for the city’s Carers Service on behalf of Sheffield City Council.
They have a modern, light, and airy office space in the city centre, with a spacious staff room and kitchen, secure bike parking, and limited onsite car parking and are committed to the personal and professional development of staff, offering career development pathways, supported learning, and access to accredited qualifications.
Other roles you may have experience of could include: Helpline Advisor, Carer Advisor, Advice, Helpline, Support Advice, Care & Support Advisor, Support Advice Case Manager, Carer Case Worker, Carer Advice Specialist, Clinical Advice, Benefits Advice. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About Rotherham Hospice
At Rotherham Hospice, we provide exceptional care for all those affected by terminal illness and are the only adult hospice in Rotherham for the people of Rotherham and surrounding villages.
We began offering Day Hospice services in 1994, and have grown over the years to now provide a 14 bed Inpatient Unit alongside our Hospice Community Team who provide care in the community.
Our dedicated team of staff and volunteers work together to provide palliative care that incorporates psychological, physical, social and spiritual support to help patients and their families achieve the very best quality of life, both at home and in the Hospice.
We believe in making a meaningful difference to the lives of patients and their families. As a member of our dedicated team, you'll have the opportunity to contribute to a community of care that goes beyond the ordinary. We value innovation, teamwork, and a commitment to excellence in all that we do.
Join us in creating a compassionate and supportive environment where every team member plays a vital role in enhancing the quality of life for those we serve.
Your Responsibilities
Rotherham Hospice is seeking a passionate and results-driven Legacy Fundraising Officer to join our Income Generation Team.
This is an exciting new role created to focus on legacy fundraising initiatives, with a primary objective of increasing the number of legacy pledges and gifts to support the long-term sustainability of the hospice's vital services.
Reporting to the Individual Giving Manager, the Legacy Fundraising Officer will play a key role in developing and implementing strategies to engage with supporters, raise awareness of legacy giving opportunities, and secure legacy pledges and gifts.
About you:
Experience
- At least 2 years’ experience in a fundraising environment.
- Previous experience in legacy fundraising within the nonprofit sector.
Skills and Abilities
- Strong understanding of legacy giving principles and techniques, including estate planning and will writing.
- Excellent communication and interpersonal skills, with the ability to engage and inspire donors through written and verbal communication.
- Proficiency in database management and experience working with fundraising CRM systems.
- Highly organised with the ability to manage multiple priorities and deadlines effectively.
What we can offer you
Holidays- A work-life balance is important for everyone, which is why we offer all employees 30 days annual leave per year (plus bank holidays), plus an additional day’s leave in every 5th year.
A supportive & comfortable working environment- Our Hospice is a calm and compassionate place to work, full of inspiring people who support one another.
Hassle-free parking at no cost- No one is more than a couple of minutes’ walk from the Hospice.
Great meals & drinks- Because our culinary team prepares food for patients 24/7, they cook for us too. Buy a lovely lunch with 50% off without even leaving the building.
Reassurance- Whilst the here and now is important, we all think about the future. We offer employees a 6% pension after probation and a Life Assurance scheme which will pay 2x your annual salary should you die whilst working in our service.
Training & development- Every employee will be supported with their training and development needs and will be regularly supported by their line manager.
The client requests no contact from agencies or media sales.
Outreach Worker – Rough Sleepers Team
Hours: 35 Hours per week on a rolling rota basis. Some early morning, weekend and evening work is involved.
Shifts: The shift patterns are 6am-2pm, 8am-4pm and the occasional 3pm-9.30pm shift.
Salary: £22,989.32 per annum
Being able to drive will a full driving licence is essential to the role as you will be required to transport and having your own transport is essential.
Job Ref: A807
Do you want to support people with complex needs who are sleeping rough? Could you support people who may have complex and multiple needs to secure accommodation and exit rough sleeping? Could you carry out early morning street outreach, monitoring and identifying new rough sleeping locations? Are you computer literate in using Microsoft word, excel, email and the internet?
We are a dynamic organisation providing innovative and effective solutions in our work with people who have complex needs. We are a registered Housing Association providing accommodation, outreach support and a wide range of other community-based support services. Supporting and empowering customers using strength’s based, psychologically informed approach. We support people with mental health ill health, learning disabilities, addictions, people who may become socially isolated, people who may have come into contact with the criminal justice system, experienced homelessness and a range of trauma related issues.
The closing date is 26th July 2024 with an interview date to be confirmed. We may shortlist and interview before the closing date.
Benefits:
- Up to 40 days annual leave
- Provide excellent training and learning opportunities
- Financial support with professional studies & professional memberships
- Contributory pension scheme
- Group income protection
- Occupational sick pay
- Healthcare cash plan payback
Full information on how to apply can be found at Brighter Futures Website.
We are committed to promoting equality of opportunity and we welcome applications from all sectors of the community, particularly from under-represented groups and people with lived experience. Brighter Futures is an equal opportunities employer.
Passionate, Creative, Equal, Empowering and Sustainable
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A leading professional membership body based in central London is seeking a Financial Accountant on a full-time, permanent basis.
The organisation is a prestigious and historic professional body providing an impressive array of qualifications, services and resources to its members. The organisation has around 50 staff and 19,000 members.
The salary offered is £60,000 per annum, with excellent benefits.
Job Title: Financial Accountant
Organisation: Professional membership body
Location: Central London with hybrid working (roughly 50/50 office and home-based)
Hours: Full-time
Duration: Permanent
Salary: £60,000 per annum
Key points:
-Financial Accountant role at medium sized professional membership body
-Full-time permanent role with salary of £60,000 per annum
-Hybrid working – 2/3 days pw on average in central London
-Reports to Head of Finance, no line management responsibility
-Role covers VAT, partial exemption, charity SORP statutory accounts, financial controls, audit prep and overseeing transactional finance - also covering payroll when required
-You will also be involved in the financial aspects of a largescale CRM project
Requirements:
-Fully-qualified accountant preferred but not essential
-Charity sector/membership sector experience preferred
-Strong Charity SORP and charity VAT experience required – candidates must have led on the internal delivery of yea-end accounts in-line with charity SORP and should have strong practical knowledge of charity VAT including partial exemption
Closing date: Ongoing
Interviews: 1st stage interviews w/c 1st July, 2nd stage interviews w/c 15th July