Community services volunteers volunteer roles in battersea, greater london

IvybridgeLink the charity for the BridgeLink Community Centre is looking for trustees with a passion for social justice, a concern for under represented groups and the willingness to support our staff in developing activities and services for our diverse local community.  Useful previous experience would be: fundraising, governance and compliance, community work, education, human resources, IT, buildings management, food and catering.

JOB DESCRIPTION FOR CHARITY TRUSTEES

Overall Purpose

The Board of Trustees are responsible for the overall governance and strategic direction of the charity Ivybridgelink, supporting its values and developing the organisation's aime and objectives.

Main Responsibilities

• To ensure that the charity and its representatives function within the legal and regulatory framework of the sector continually striving for best practice in governance.
• To uphold the aims and objectives of the charity IvybridgeLink:
  • To promote learning and educational achievement
  • To encourage pathways into employment
  • To support healthy lifestyles and emotional wellbeing
  •  To offer opportunities for recreation / leisure activities
  • To build a positive sense of community
• To determine the overall direction and development of the charity through good governance and clear strategic planning.
• To follow non-discriminatory and non-judgemental practice, and adhere to the confidentiality policies and procedures.
• To ensure the charity complies with regulatory requirements, as laid out in the governing document. 

 Main Duties

• Acting in the best interest of the charity, beneficiaries and future beneficiaries at all times.
• Promoting and developing the charity in order for it to meet the needs of local residents. 
• Overseeing sound financial management of the charity’s resources, ensuring expenditure is in line with the organisation’s objectives, and investment activities meet accepted standards.
• Overseeing recruitment processes following safer recruitment procedures.
• Monitoring the effective and efficient administration of the charity and its resources.
• To follow the IvybridgeLink confidentiality policy and maintain absolute confidentiality regarding all information shared or received.
• An understanding and commitment to equalities issues in relations to working in the community.
•  Support the centre’s management team to deliver projects and run events

Accountable to:

As the board are responsible and liable for the governance and functioning of the charity,they are accountable in varying degrees to a variety of stakeholders, including: service users, members, funders, the Charity Commission, and Companies House. Close attention must be given to the governing document to ascertain the type of organisational structure and the range of interested parties.

About the project 

We are the Guild Church for Workers in the City of London, building a multilingual community where those in often low-paid or precarious occupations are at the heart of our life and leadership.  As part of our support of workers, we provide free beginner English classes every Saturday morning in partnership with English for Action. As these classes have grown, we have provided a homecooked meal for everyone, to share conversation and build community. 

We believe in the power of shared meals to foster community and connection. We're looking for Volunteer Community Cooks to help us create a welcoming space on Saturday mornings, where everyone feels at home. 

Are you a passionate cook with a heart for community? 

St Katharine Cree is seeking warm and enthusiastic volunteers to join us on Saturday mornings to cook a delicious and nourishing meal for around 30 people to enjoy after their beginner English language class. 

More than just cooking 

This is more than just a culinary role! We're looking for people who love to create delicious, hearty meals that build community. You'll be responsible for preparing a meal that brings people together. 

Passion for building community

We want people who enjoy connecting with others and fostering a welcoming atmosphere. We welcome those who want to assist in the kitchen, regardless of their experience. Your patience and encouragement will be invaluable. This is a chance to be part of a vibrant community and make a real difference in people's lives. 

What you'll bring

A love for cooking and a desire to share your skills

A friendly and approachable personality.

A willingness to work as part of a team.

A genuine interest in connecting with others.

A food hygiene certificate would be a bonus, but it is not essential, we can help you obtain one.

What you'll do

Prepare delicious, healthy meals using the ingredients available to you in our community kitchen.

Help foster a welcoming and inclusive atmosphere.

Work alongside community members who will assist with cooking and take care of the washing up.

What you'll gain

The opportunity to make a positive impact on your community.

The chance to share your passion for cooking.

The joy of building meaningful relationships.

A rewarding and fulfilling volunteer experience.

St Katharine Cree is a church, and our community activity is rooted in our Christian faith, but being a Christian is not required for this volunteer role. We welcome all who share our passion for community and service and ask that volunteers respect our values and ethos and help create a welcoming environment.

Safeguarding

St Katharine Cree is committed to safeguarding the welfare and protection of children and vulnerable adults throughout our work and in our partnerships with other institutions. This role is subject to the completion of a standard DBS check. The role will require undertaking relevant Diocese of London safeguarding training, if a current certificate is not already held, which will be arranged by the Line Manager or CSO. SKC’s full Safeguarding Policy will be provided to all new staff on joining the organisation and they are expected to read it and act in accordance with it at all times.

Working as a member of the Family Services team, across all areas of the service, you’ll be offering information, guidance and support to families and loved ones of those in prison. Based in the prisons visitor's centre meeting and greeting visitors, you will provide practical and emotional support to families ensuring they are treated with dignity and respect and their voices are heard. As well as supporting in the visitor's centre, you will also be required to support Pact's play and children’s services, including our family days, and potentially with our refreshment service in the prison visits hall.

What you will be doing

• Offer a friendly and welcoming environment within the Family & Visitors’ Centre, where people visiting the prison can spend time before and after their visit
• Assist with booking/checking in of visitors in line with Pact and the prison’s procedures
• Encourage families to access support or signposting them for their needs by interacting with visitors, offering information and advice as appropriate on a confidential basis and ensuring first time visitors are provided with enhanced support and reassurance
• Help maintain an area in the visitors’ centre for children, which may include displays of children’s artwork, relevant posters and information, as well as toys and other materials to engage children before and after a visit
• Liaise with prison staff, including visits and security staff, to ensure close co-operation in the smooth and efficient reception of visitors at the prison
• Promote opportunities for children to engage with their loved one who is in prison in an appropriate way during a visit and family days
• Ensure the play equipment is safe, clean, and able to fulfil its requirements, storing and restocking as required
• Provide an excellent, friendly, and welcoming refreshment service to prisoners and their families in the visitors centre and/or visits hall
• Support the planning and delivery of an agreed number of family/teen days per year and to help Pact deliver high quality facilitated play/activities appropriate for the age ranges attending the family days
• Support the Family Services team with other ad-hoc tasks
• Adhere to policies and practices relevant to this role: Confidentiality; Health & Safety; Child Protection and Safeguarding; Equality and Diversity; and Prison security rules etc
• Report any incidents and concerns related to Health and Safety or Safeguarding to a member of the Pact staff team

The skills you need

• Ability to communicate effectively
• Sociable and friendly
• Non-judgemental and empathetic attitude
• Flexible and willing to do any of the service tasks
• Solution focused and resilient
• Good understanding of safeguarding, professional boundaries and confidentiality

What's in it for you

• Feel connected to those you are helping in your local community
• Full training and induction provided with regular ongoing support
• Develop skills and enhance your experience for future volunteering / employment opportunities
• Some out of pocket expenses covered in line with our expenses policy

Disclaimer

This role is subject to the completion of Pact's mandatory training and checks which our staff will be on hand to support you through.

Training

Safeguarding, Professional Boundaries, Equality and Diversity, Data Security and Health and Safety training is required for this role, as well induction training related to the role. We anticipate the entire training will take between 10-12 hours to complete in total, of which most can be completed in your own time. You will also have access to a range of other training opportunities.

Checks

3 years of employment history or other activities (e.g., studying, travelling) Enhanced DBS check (Disclosure & Barring Service) with child barring Security Vetting by His Majesty’s Prison Service.

Because of the recruitment process which can take several weeks, Pact hopes you will commit to volunteering for a minimum of 1 shift a week (approx. 3-4 hours) for at least 6 months from when you your onboarding is complete.

You can make a difference…Age UK Wandsworth is a small, local, independent charity that has been working with older people in the area since 1963. We rely on your support to keep serving the older residents with in the Wandsworth community. We have a dedicated team of experienced staff and a large network of dedicated local volunteers. Our aim is to enable everyone to age well in Wandsworth. We would love your help to be able to continue to support older Wandsworth residents

Joining our amazing team of volunteers is a fantastic way to give back to the community by providing company and support to an older person in your area.

About the role 

You will be volunteering alongside our Community Engagement team, where activities will change and adapt based on client feedback and their evolving needs. Volunteers will help to facilitate activities and events across the borough, including but not limited to our digital inclusion drop-in sessions, coffee mornings, LGBTQ+ group and future activities which will include a gardening club and walking group. Most of our activities run for an hour or two, and we require volunteers to commit to attending at least one session a month. 

About the service 

Various opportunities are available based on our event schedule, which runs weekdays between the hours of 9am-4pm for 1–2 hours..

What will make you a great fit for this role?

• Friendly
• Patient
• Great listening skills

As a Lepra Community Researcher, you will play a vital role in collating data and information on a range of community groups in the UK. This work will help the fundraising and communications team spread awareness about our organisation's mission and work nationwide. You will receive comprehensive training on Lepra, our methodologies, and effective ways to collate data for various groups and identify potential partners.

This is a volunteer position requiring a commitment of a minimum of 4 hours weekly, dedicated to research.

What we are looking for

The ideal candidate will have the following interests and skills:

1. Passion for community engagement, social causes, and global health outreach

2. Accuracy and attention to detail for handling data and reporting research findings

3. Teamworking skills and the ability to work well independently

4. Confidence in using Microsoft office software and a range of digital tools and platforms

5. Flexible approach to work, ability to work on several different research projects simultaneously

6. Willingness to learn about Lepra, our mission and work

Key Responsibilities

1. Research and identify potential partners within the community

2. Collecting data and information accurately and efficiently

3. Analysing information and summarising research findings

4. Feedback research findings to volunteer manager

5. Collaborate with different fundraising teams on research projects

What we offer

1. Comprehensive induction and training on Lepra's work and methodologies

2. Ongoing support and supervision in your role

3. Opportunity to make a meaningful difference to Lepra’s fundraising efforts

4. Travel and food expenses for any visits to the Lepra offices or to community events

5. Opportunity to learn about the process of fundraising appeals

6. Insights and experience within the Social Development environment

Join us in spreading awareness, fostering partnerships, and making a positive impact with Lepra!

Enhanced Professional Development Programme (ePDP)
Part-time | Volunteer | Remote | 12 hrs/week | 16-week commitment

“We are looking for 3 candidates to join our volunteer-enhanced professional development programme and gain real-world experience in your chosen field. While we only have three vacancies available through this programme, other options are available if your skills match our criteria.”

About Us

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.Our mission is to encourage unity across diverse communities, sharing and celebrating cultural lessons through workshops, training programmes, events and research. We challenge racial and societal stereotypes while delivering practical initiatives such as unconscious bias training in the workplace. We develop and deliver projects that promote inclusion, representation, and social change by partnering with local organisations and stakeholders.

Role Description

Quilombo UK is looking for a highly motivated and experienced Services Sales Executive to join our team through the Enhanced Professional Development Programme (ePDP). This is a target-driven, client-facing volunteer sales role focused on direct outreach and conversion of potential service users into paying clients. You will be responsible for actively identifying leads, initiating conversations, pitching our services, and closing deals.

The successful candidate will sell Quilombo UK’s key service offerings:

• Workshops (e.g. Unconscious Bias, Inclusive Leadership)

• Training Programmes

• Research Services

• Event & Partnership Opportunities
   

As a member of the Sales & Business Development function, you will be managed by a Director and accountable for results that directly impact the organisation’s financial sustainability and growth. This role provides real-world, high-impact experience that mirrors the standards and performance expectations of a paid sales role.

Main Responsibilities

• Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services

• Initiate direct outreach (calls, emails, online meetings) to decision-makers across public and private sectors

• Deliver compelling sales pitches and presentations tailored to each client’s needs

• Handle end-to-end sales processes, from lead generation and qualification through to closing deals

• Secure confirmed bookings or contracts for services, including workshops, training, research, or event partnerships

• Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly

• Consistently meet or exceed weekly/monthly KPIs related to outreach, meetings, and conversions

• Collaborate with the Director to refine messaging and sales strategy for maximum impact

• Maintain a consultative, value-led sales approach while staying aligned with Quilombo UK’s mission and ethos

• Provide performance updates and sales reports to the Director and Senior Leadership Team

• Stay updated on industry trends, client needs, and potential growth areas relevant to our services

Essential

• Demonstrated experience in a sales, business development, or account management role

• Proven track record of generating leads and closing deals, preferably in a service-based or social enterprise environment

• Excellent verbal and written communication skills

• Strong presentation and negotiation abilities

• Confidence to work independently and take initiative, while collaborating within a remote team

• Passion for social justice, community engagement, and inclusion

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Desirable

• Familiarity with CRM tools and remote communication platforms

• Experience selling services to the public sector or third-sector organisations

• Understanding of social enterprises or community-based businesses

• Ability to work without close supervision and meet deadlines

What We Offer

• Real-world, results-driven sales experience with clear KPIs and performance feedback

• A unique opportunity to influence revenue and impact within a mission-driven organisation

• Coaching and mentoring from experienced directors and leadership

• A collaborative, diverse, and inclusive environment

• Certificate of completion and reference upon successful programme completion

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID, and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Application Process

Our HR team will contact you upon successful application to arrange an interview. Following a successful interview, onboarding documents will be sent. Once completed, you’ll be invited to a 6-hour HR and Systems Induction, followed by a meeting with your assigned Director for your first day.

Job Type: Part-time (Volunteer)
Expected Hours: 12 per week
Location: Remote
Schedule: Monday to Friday | Day Shift | No Weekends

***Please note that this is an opportunity based in Nottingham (shire) in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***

Age UK Notts are seeking individuals who would like to be considered as a volunteer for our Companion Service.

Volunteers will be supporting people remotely, in their own homes and in the community within Nottingham and Nottinghamshire and ideally, we ask all applicants to provide a minimum of 1 hour volunteering a week.

The companion service volunteer can choose to be:

• A companion telephone/video caller                                                               

• A companion within the person’s home

• A companion outside the person’s home

• Or a combination of all three.

Examples of the type of support the service offers include:

• Telephone / video calls for an older person/s on a regular basis at a mutually agreed time for a friendly chat. 

• Supporting an older person/s hobbies and interests or simply chatting with them in their own home on a regular basis.

• Supporting with digital access & building confidence skills & motivation to access the opportunities of the internet.

• Supporting the person outside of their home e.g., by accompanying them on a walk, to the shops, to a café, garden centre, theatre or cinema or other social activities / community groups. 

• Where appropriate, supporting the older person to access other services through information and signposting or referring to the Companion Service Coordinator for support.

We are looking for the following skills/interests:

• Individuals with a genuine interest in the wellbeing of older people who are committed to volunteering on a regular basis.

• Commitment to complete our Volunteer Report Form accurately and regularly. 

• Ability to travel for visits in the local community either by car or public transport for those volunteers who choose to participate in this type of activity.

• Digital literacy for those volunteers who choose to participate in this type of activity.

Please do note, however, that at the moment we are not looking for Volunteer Telephone Companions.

We are looking for volunteers with good daytime availability in specific areas of Nottingham and Nottinghamshire which are currently NG4, NG5, NG6, NG9, NG17, NG18, NG19, NG20, NG25 

Please contact the volunteering team for further information

Enthusiastic, hands-on volunteers needed to help provide food to the community. A key role, you will work at the main hub of the food bank and help the food service run as smoothly as possible. An exciting opportunity to make a real, immediate impact to those in need of support. 

Hours: Tuesdays and/or Thursdays, 10:00-12:30, 12.30-15:00 or 14:45-17:00. 

Book shifts to suit your own schedule!

Location: St Michaels Church Hall, 37 Bounds Green Rd, London, N22 8SD

About Bounds Green Food Bank: 

Open since June 2020, we serve over 1,500 children and adults in the community. We are committed to improving lives by providing food and essential household items to build a healthy, hunger-free tomorrow. We strive to promote social inclusion by supporting people who find themselves in a crisis situation where they need assistance to feed themselves and their families.

The role: 

• Help with setting up the food service and replenishing goods when needed, including decanting and repacking items.

• Warmly welcome guests, serving them the appropriate number of items depending on their household size and needs.

• Follow food bank policies including Health and Safety procedures e.g. wearing gloves when handling fresh food and lifting boxes safely. 

• Keep the hall tidy throughout the food service e.g. tidying away boxes and neatly restocking items. 

Person specification: 

• Patient and flexible

• A team player 

• Understands and is sensitive to the challenges and difficulties faced by guests accessing the food bank e.g. food and fuel poverty, feelings of shame and embarrassment, language barriers.

Benefits:

• Flexible - book shifts to suit your own schedule!

• Give back to the community - one of the NHS’ 5 Ways to Wellbeing!

• Gain access to free workshops for volunteers and upskill on a range of topics (conflict resolution, mental health first aid, arts and crafts, and more)

• Join free social events for volunteers (such as picnics, walks, games nights and celebration events)

• Gain a sense of community and meet the huge team of volunteers

About us

With our community work spanning more than three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all backgrounds.

We are at a very exciting time of the Trust's development. 2025 celebrates 20 years as a Trust during which time we have expanded the way in which we engage with our surrounding communities with the aim of improving access and opportunity to physical activity, coaching, education, mentoring and employment. Our Community Hub model is proving to be a success in increasing activity and with the advent of a new stadium and Premier League status we have seized the opportunity to be creative in the way we invest in people and places.

Chair opportunity

Our current Chair is planning to retire in September 2025, after 20 highly successful years of dedicated service. We are now seeking to appoint a new Chair to lead the charity and ensure it continues to deliver substantial social impact.

We are looking for an experienced leader who understands good governance and enjoys working in a collaborative and inclusive way. Our new Chair should be positive, resilient, determined and someone who listens and learns from others within and beyond BFCCST.  A genuine commitment and empathy towards the needs of the communities that the Trust serves is key.

This is a rare and exciting opportunity to become Chair of what can only be described as an extraordinary Trust and help to deliver the new strategy, using the Power of Sport to positively impact the lives of our community.

How to apply

Eastside People is supporting Brentford FC Community Sports Trust in recruiting for this role. Please ensure you read the candidate information pack before applying.

Please apply by submitting your CV and a cover letter in Word doc. format. Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following:

• Why is the BFCCST’s work important to you and how can you contribute to the Trust as our Chair?
• What experience can you demonstrate of bringing strategic thinking to a purpose-led environment focused on creating social impact?
• How would you go about ensuring that our many stakeholders are heard and represented at Board level?

The closing date for applications is Monday 28th April. Longlisting interviews with Eastside People will take place shortly after and shortlisted candidates will have an interview with the panel at BFCCST during the week beginning 12th May.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you. 

Brentford FC Community Sports Trust is fully committed to equality of opportunity and diversity to ensure that we reflect the full breadth of the people we aim to support. We work within an increasingly diverse area, and it is important that the Board is representative of the communities that we serve. We would particularly welcome applications from women and people from an ethnic minority background who are currently under-represented on the Board and warmly welcome applications from all suitably qualified candidates.

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.

The Whiteley Homes Trust owns and manages Whiteley Village near Walton on Thames, where we have been supporting older people in need for over a century. Our charity offers outstanding accommodation and care to around 400 older people, most of whom are beneficiaries and unable to buy or rent their own homes on the open market. We are proud to be one of the oldest charities in Surrey, and our Patron was the former Prince of Wales.

Our Clubhouse Community Café volunteers help us to add extra value to the service we offer. This role provides opportunities to make a direct impact on reducing social isolation, promoting inclusivity, creating awareness and helping local people who may not be able to afford food. 

Main Role:

Customer Service:

• Greet customers and take their orders.
• Serve food, beverages and alcohol promptly and courteously.
• Handle customer inquiries and resolve any issues.

Food Preparation:

• Assist in the preparation of food and drinks.
• Follow recipes and presentation standards.
• Hygiene and Cleanliness:
• Maintain cleanliness of the café, including tables, counters, and kitchen areas.
• Wash dishes and utensils.
• Adhere to food safety and hygiene regulations.

Cash Handling:

• Operate the cash register and handle transactions.
• Balance the till at the end of the shift.

Stock Management:

• Monitor stock levels and replenish supplies as needed.
• Assist with inventory checks.

We are looking for people who:

• Share our passion for community service
• Are friendly, approachable and like to work with the public
• Want to learn more about our work and share their enthusiasm with others

Role Description

This is a fantastic opportunity to be part of an important departments in our organisation, working with the team on fundraising efforts while gaining valuable experience within Emerge Worldwide. We are looking for an individual with the passion and drive for fundraising, to help the organisation reach our fundraising goals and enable us to achieve the crucial work we do in raising awareness and prevention against sexual exploitation and sex trafficking.

We make an impactful difference in the lives of children, young people, women and professionals as well as organisations and businesses. There has been a 10% increase in sexual exploitation and sex trafficking against children (NSPCC 2022), and 99% of victims in the commercial sex industry are female (Unseen).  We desire to provide free training so as many women and girls are trained, enabling increased protection against this horrific crime. 

As a volunteer fundraiser, you’ll be instrumental in the organisation securing the essential funds that allow Emerge Worldwide to reach more people, including supporting and empowering victims and survivors. Your efforts will directly contribute to us offering services to the most vulnerable people. 

What are we looking for?

We’re seeking volunteers with experience in fundraising, fundraising research to help drive our fundraising efforts and expand our support network, including sponsorship. Any experience in bid writing is desirable. We are also seeking volunteers who have event planning and project planning experience. 

This role will include:

● Researching funding and sponsorship opportunities.

● Exploring additional fundraising opportunities and strategies.

● Developing a simple donor journey and stewardship plan to engage supporters, providing ways to deepen their connection with our charity.

● Assisting in the planning and organisation of fundraising activities and events.

● Reaching out to businesses and companies for potential partnerships and donation opportunities.

● Supporting the promotion of our fundraising initiatives and activities.

● Assisting with online fundraising efforts.

● Contributing creative fundraising ideas to boost engagement and donations.

● Collaborating with our Social Media team to create engaging content and campaigns that promote our fundraising efforts, increase visibility, and inspire community support.

We are looking for volunteers who have:

● A track record in delivering successful fundraising.

● Experience of fundraising in the charity sector is desirable but not essential.

● Experience in planning successful events and activities.

● Good knowledge of the current fundraising landscape and interest in keeping up to date with fundraising trends.

● Reliable, organised with good timekeeping.

● Able to work independently and proactively as well as in a team.

● Clear and confident in communication.

● Excellent working knowledge and comprehension of written English.

What you will gain:

This role provides a fantastic opportunity to gain hands-on experience in fundraising, bid writing (where applicable), and event planning. You’ll develop valuable skills in building partnerships, communication, and project management—skills that are highly sought after across many sectors. In addition to gaining practical experience, you’ll be part of a passionate and supportive team, working closely with experienced professionals who are eager to help you grow, share their expertise, and celebrate your achievements.

By volunteering with us, you’ll experience the profound impact of helping your community receive awareness, prevention and interventions that will help safeguard and protect them against sexual exploitation and sex trafficking, as well as empowering and supporting victims and survivors. This is a perfect role for anyone looking to start or advance a career in the charity sector, communications, or event management, as well as for those who want to make a meaningful difference with their skills.

We are a welcoming team, dedicated to creating a positive and engaging volunteer experience where you’ll feel valued, inspired, and empowered to bring your ideas to life.

Please note that we will request references, and a DBS check will be required due to the nature of our work.

Working as a member of the Family Services team, across all areas of the service, you’ll be offering information, guidance and support to families and loved ones of those in prison. Based in the prisons visitor's centre meeting and greeting visitors, you will provide practical and emotional support to families ensuring they are treated with dignity and respect and their voices are heard. As well as supporting in the visitor's centre, you will also be required to support Pact's play and children’s services, including our family days, and potentially with our refreshment service in the prison visits hall.

What you will be doing

• Offer a friendly and welcoming environment within the Family & Visitors’ Centre, where people visiting the prison can spend time before and after their visit
• Assist with booking/checking in of visitors in line with Pact and the prison’s procedures
• Encourage families to access support or signposting them for their needs by interacting with visitors, offering information and advice as appropriate on a confidential basis and ensuring first time visitors are provided with enhanced support and reassurance
• Help maintain an area in the visitors’ centre for children, which may include displays of children’s artwork, relevant posters and information, as well as toys and other materials to engage children before and after a visit
• Liaise with prison staff, including visits and security staff, to ensure close co-operation in the smooth and efficient reception of visitors at the prison
• Promote opportunities for children to engage with their loved one who is in prison in an appropriate way during a visit and family days
• Ensure the play equipment is safe, clean, and able to fulfil its requirements, storing and restocking as required
• Provide an excellent, friendly, and welcoming refreshment service to prisoners and their families in the visitors centre and/or visits hall
• Support the planning and delivery of an agreed number of family/teen days per year and to help Pact deliver high quality facilitated play/activities appropriate for the age ranges attending the family days
• Support the Family Services team with other ad-hoc tasks
• Adhere to policies and practices relevant to this role: Confidentiality; Health & Safety; Child Protection and Safeguarding; Equality and Diversity; and Prison security rules etc
• Report any incidents and concerns related to Health and Safety or Safeguarding to a member of the Pact staff team

The skills you need

• Ability to communicate effectively
• Sociable and friendly
• Non-judgemental and empathetic attitude
• Flexible and willing to do any of the service tasks
• Solution focused and resilient
• Good understanding of safeguarding, professional boundaries and confidentiality

What's in it for you

• Feel connected to those you are helping in your local community
• Full training and induction provided with regular ongoing support
• Develop skills and enhance your experience for future volunteering / employment opportunities
• Some out of pocket expenses covered in line with our expenses policy

Disclaimer

This role is subject to the completion of Pact's mandatory training and checks which our staff will be on hand to support you through.

Training

Safeguarding, Professional Boundaries, Equality and Diversity, Data Security and Health and Safety training is required for this role, as well induction training related to the role. We anticipate the entire training will take between 10-12 hours to complete in total, of which most can be completed in your own time. You will also have access to a range of other training opportunities.

Checks

3 years of employment history or other activities (e.g., studying, travelling) Enhanced DBS check (Disclosure & Barring Service) with child barring Security Vetting by His Majesty’s Prison Service.

Because of the recruitment process which can take several weeks, Pact hopes you will commit to volunteering for a minimum of 1 shift a week (approx. 3-4 hours) for at least 6 months from when you your onboarding is complete.

At a glance

Join our team of amazing volunteers and help us at various fundraising collections, special events and sporting challenge events throughout the year.

What will I do?

Roles vary depending on the event. You may be involved with: 

• Collecting donations with our collection buckets
• Manning a charity stand at an event
• Cheering on our challenge event participants at a race
• Marshalling a race route
• Welcoming guests at events
• Selling raffle tickets
• Offering general information about the charity and our services to the public
• Speaking at events, collection cheques
• Being a friendly face to represent the charity!

Time commitment

No minimum commitment is required but we would be grateful if you could attend at least three events a year. You will be emailed when opportunities come up to then discuss availability.

Location

The majority of events take place in the Borough of Bromley but we also have some events in south London and Kent.

What will I gain?

• Experience of supporting charity events (all proceeds come to The Maypole Project)
• Become part of a friendly staff and volunteer team at The Maypole Project

What skills will I need?

• Strong interpersonal skills
• Enthusiasm 
• Reliability & Punctuality

*We always welcome specialist skills, so please do let us know if you are confident with any of the following/or anything you think may be of use (facepainting, balloon modelling, public speaking etc.)

About The Maypole Project

The Maypole Project provides a lifeline of support for children with complex and life threatening illnesses and their whole family; aiming to relieve and help preserve the mental and physical well-being of children and young people who have complex medical needs. We provide a range of support services to all members of the family from diagnosis through treatment and beyond.

Thanks for your interest in volunteering for The Maypole Project

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.