Community outreach manager jobs
Salary: £28,500 per annum
Hours: 35hrs per week, FTC until 30th September 2025 with possibility of extension dependent on funding.
Location: New Horizons, Guinness Trust Estate, Cadogan Street, London, SW3 2PF
Line Management: Head of Member Experience
Working with: Head of Member Experience, Centre Coordinator New Horizons and the wider Open Age team, Service Users, community organisations
Open Age is seeking a person who is the welcoming face of Open Age. They will be able to give our members the time they need, whilst juggling a busy workload. The person will have a friendly manner and remain calm when managing different priorities.
The role would suit someone who has a proven ability to multi-task, think of their own initiative and also enjoy being part of a team. Someone who can support a junior role and their development and training. The person will require competence in time management, organising workload/priorities and decision making.
About Open Age:
Open Age was established in 1993 and we’re now celebrating over 30 years of championing an active life for older people. Each week we run a wide range of activities for older people from our own three centres and over 60 other community venues. Open Age’s array of activities improves the physical and mental wellbeing of our members.
What you get in return
You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.
We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday and occasionally additional paid leave over Christmas period is given.
Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution
Access to the Cycle to Work Scheme through salary sacrifice.
We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace.
Regular staff social events.
Training opportunities.
An inclusive work environment welcoming people from all backgrounds, sexuality, ability, race, ethnicity, gender and age.
Equal Opportunities:
Open Age is committed to promoting a diverse and inclusive community. We welcome applications from all backgrounds and experiences.
To apply for this position, please submit your CV and personal cover letter, without the use of AI, outlining your suitability for this role (no longer than one page). CV’s without covering letters may not be considered.
The closing date for applications is 9am Friday 9th May
Please email to ask about any reasonable adjustments you may need to be able to apply to this role.
Interview dates: Week of 12th May
The successful applicant will be required to undergo an enhanced DBS check.
The client requests no contact from agencies or media sales.
The Supporter-led Fundraising (SLF) Department at Alzheimer’s Research UK (ARUK) is responsible for mass fundraising through enabling individuals, communities and companies to support ARUK through their own talents and passions. As well as driving registrations and income through third party, virtual and mass participation events and managing these relationships to maximise income.
We are looking to for an Online Fundraising Executive to support the team. In this role you will be the face of our friendly and passionate Online Fundraising Team; building relationships with supporters who use online channels to fundraise such as Facebook challenges, streaming and crypto donors.
You will also be at the forefront of the fundraising sector as it develops; keen to understand new areas of growth, you will help spot potential and trends in new areas of online fundraising and be willing to adapt to this quickly changing area.
You will provide crucial administrative support to ensure the smooth integration of our online fundraising systems across ARUK. Support may include adding accurate details to our database, tracking and monitoring income, responsibility for online donation platforms and virtual fundraising as well as general administrative duties in the office.
Main duties and responsibilities of the role:
Online Administrative Support
· Steward online fundraising supporters, with a particular focus on Facebook challenge moderation and messaging
· Lead on specific fundraising processes e.g. merchandise for Facebook challenges
· Provide lead administrative support for all Facebook challenges, crypto donations and streaming campaigns
· Support with social media and website updates including virtual fundraising challenges
· Provide data support to the Online Fundraising Manager
· Manage a portfolio of online fundraising sites, tracking income and undertaking audits
· Ensure clear, consistent and up to date fundraising data management including adding new constituents to the fundraising database, accurately recording and maintaining supporter details, monitoring and tracking supporter income and making sure supporters are appropriately thanked in a timely manner
· Support with online fundraising materials requests where relevant
· Ensure all communications are in line with GDPR policies.
Spotting supporter potential
· Effectively and consistently spot opportunities to build networks among our online fundraising community and flag these to the relevant members of the team.
· As one of the key online fundraising contacts, keep the manager and team up to date with supporter feedback.
· Support the team in approaches to relevant corporates, such as tech start-ups and gaming developers.
· Support the team in outreach to new supporters through platforms such as social media, Twitch, Discord servers and Reddit.
· Use data reports to spot fundraising trends and identify opportunities.
· Work closely with SLF and the Supporter Engagement Team in particular to share and implement online fundraising and stewardship ideas with support from the Online Fundraising Manager.
Creativity and Trend Hunting
· Keep abreast of and identify new online fundraising trends through horizon scanning
· Write briefs and proposals for internal stakeholders to become involved in potential opportunities
· Evaluate potential opportunities to understand which ones we should prioritise.
Collaboration
· Build strong relationships with teams across the organisation in order to work collaboratively, allowing you to offer the best stewardship journey to our supporters.
· Work closely with the Digital Team to ensure collaboration and sharing of ideas. Keep up to date with their work and identify where fundraising could fit in.
· Work with our Supporters and Families Team by sharing fundraiser stories to maximise potential publicity
· Work closely with teams such as Science Communications, Digital and Design to help create appropriate online stewardship journey assets for the whole of SLF
· Liaise with our Supporter Care team to ensure processes are in-line across the organisation
· Work with Internal Communications to ensure the team’s objectives and work are communicated effectively.
What we are looking for:
· Confident working with computers.
· Good knowledge of social media platforms, including Facebook
· Good knowledge of Word, Excel, and Outlook.
· Enthusiastic and polite telephone manner.
· Excellent written and verbal communication skills.
· Excellent organisational skills.
· Able to juggle multiple demands on your time and prioritise appropriately.
· A passion for wanting to deliver the best, first-class stewardship journey for our incredible supporters.
· Warm, friendly and personable.
· A professional and hard-working team player with a positive and collaborative work ethic.
· A willingness to learn and adapt to processes.
· To be agile, flexible and understanding that work priorities may change at short notice due to the nature of fundraising.
· Flexibility to work occasional unsociable hours when the role requires.
· Willingness to travel independently when required.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £23,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 11th May 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.
The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.
Advice Work
- Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
- Support outreach or community engagement activities as needed.
- Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
- Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
- Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
- Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
- Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
- Enable and support guests to act for themselves, wherever appropriate.
- Monitor the progression of all cases to the point of resolution.
- Conduct follow-up calls with guests where needed and track outcomes
- Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
- Provide advice to the General Advice Service as and when required
Case Management
- Manage own caseload and work independently to support guests
- Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
- Support with developing case studies and gathering guest feedback
- Collect statistical information as requested for reporting purposes.
- Feed into the development of monitoring reports for funders and other stakeholders
Other Responsibilities
- Maintain and update the charity’s record of referral and signposting agencies;
- Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
- Keep informed of new and changing legislation relevant to the post, and of local issues and policies
- Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
- Take part in supervisions, personal development training, team meetings and appraisals
- Undertake any other reasonable duties to support the operations of the charity.
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) by email to Admin, and complete our Equal
Opportunities Form found on our website.
Note: Applications without a tailored covering letter will not be considered.
In your Cover Letter please respond to the following questions;
Why are you interested in working as an General Advice Officer at Sufra, and how do your values align with our mission?
What experience do you have providing advice or support to individuals facing hardship?
How do you approach complex or challenging situations when supporting advice guests? Describe how you break these situations down and help guests understand their options and next steps.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Overview
At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.
Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.
The Youth Development Coordinator is responsible for the development and delivery of our youth development programme for young refugees and asylum seekers.
You will be focused on ensuring our programme activities achieve our outcomes, are in line with our strategy and identify areas for change and development under the direction of the Head of Services. An excellent communicator and skilled at working with partners, you will be key in the implementation and running all of our weekly youth activities, including a Youth Club and Advice and Support Hub working closely with the Youth Development Worker and having oversight of our weekly Young Women’s group.
As an experienced manager, you will lead our team of skilled youth workers, working alongside the Brent team to provide holistic support to young asylum seekers and refugees in Brent.
You will prioritise the participation of young people in all activities, ensuring excellent safeguarding by following our policy and protocols, and ensure that we collect excellent data for monitoring and evaluation and to aid our future planning. You will also assist with staff and volunteer recruitment and reporting to our funding partners.
The Youth Development Coordinator will hold a Designated Safeguarding Officer role at Young Roots for which they will receive full training.
Interview dates:
- First round interviews to take place on 20/05 and 22/05
- Second round interviews for successful candidates will take place on 27/05
To work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support.
The client requests no contact from agencies or media sales.
The Willesden Area Director of Ministry is a senior member of the Willesden Area Team, responsible for providing visionary leadership and ensuring good management of key ministry initiatives. Specifically, the postholder oversees fostering vocations to lay and ordained ministries, directing ordinands, supervising post ordination training, overseeing clergy ministerial review, development, and training, facilitating lay training programmes, holding diocesan Clergy Well-being portfolio. As a senior member of the Willesden Area Team the Area Director of Ministry will also contribute to strategic planning and implementation of ministry objectives within the Area.
The Willesden ADM serves as the Diocesan Portfolio lead for Clergy Well-Being. Collaborating with The Bishop’s Adviser to the Bishop of London, they work with other Area Directors of Ministry (ADMs), the London College of Bishops, and diocesan and Area colleagues, to create a strategic vision and processes to implement improved Clergy Well-Being across the diocese.
Job responsibilities
Develop Vocations and Support Ordinands
- Organises events to equip and inspire both lay and ordained vocations.
- Collaborates with clergy/churches to nurture a diversity of vocations.
- Leads the AADO team overseeing candidate discernment and ordinand training.
- Supports ordinands through training, collaborating with TEIs.
Manages Post-Ordination Training, CMD and IME2
- Oversees Area post-ordination training programs (IME2).
- Plan Area ordination retreats and services.
- Manages the curate placement process for the Willesden Area.
- Organises training events for clergy and LLM development.
- Facilitate Area training events (including Clergy Study Days and Area Conferences)
- Oversee the Willesden Area process of Ministerial Development Review (MDR)
- Ensure regular communication about training opportunities and grants.
- Participate and deliver diocesan and national training programmes.
Lay Training
- Ensures high-quality training for lay ministers.
- Communicates training opportunities within and beyond the diocese.
Collaborates & Communicates
- Participates in regular meetings with the Area Leadership Team.
- Works with Diocesan Director of Ministry and within Diocesan Ministry Team.
- Works with other ADMs, DDO and participates in diocesan initiatives.
Team Leadership
- Recruit, manage, motivate, and develop direct reports, promoting continuous learning and collaborative working.
Diocesan Lead on Clergy Well-being Portfolio
- Advises the London College of Bishops on Clergy Well-being best practice.
- In consultation with Area and diocesan stakeholders, to provide strategic oversight of diocesan clergy well-being.
- Overseas the Diocesan Clergy Well-being budget.
- Line-manage the Diocesan Disability Ministry Enabler
- Undertake other duties commensurate of the role.
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
Essential
- Experience of Ordained/Lay Ministerial strategic planning
- Experience of teaching/training theology or ministry
- Is a practicing Anglican
- Demonstrate good conflict management skills
- Experience of fostering vocations
- Significant experience in effective parochial ministry
- Experience managing/supervising a team
- Strong verbal and written communication
- Willingness to flexible working
- Right to work in the UK
- A commitment to professional development
- The person will require an enhanced DBS check
Desirable
- Is ordained
- Knowledge of the New Diocesan Discernment Process
- IT proficiency (MS Office suite)
- Knowledge of IME2 provision
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days, increasing to 30 days after 5 years’ service. Plus paid bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months of employment
- Season ticket loans for public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
The interviews will be held on 23rd May 2025 in-person at our office in London.
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Any UK Trust office. Hybrid working 2-3 days in the office. Travel to London when required.
Interviews: 20th and 21st May over MS Teams
For more information, or to apply, please click 'apply now' to be directed to our website.
Join The King’s Trust as our new Principal Giving Manager and play a pivotal role in our 50th Anniversary Campaign and our ambition to raise £150 million, shaping the future of youth empowerment. With an annual target of £500k+, you’ll secure transformational gifts from high-value donors, pitch milestone projects such as our endowment, and lead proposals that bring powerful change to life.
You’ll be part of a dynamic and passionate Philanthropy team that thrives on collaboration, big ideas, and meaningful relationships. This is more than fundraising - it’s about connecting visionary supporters with opportunities that truly make a difference. If you’re strategic, persuasive, and driven by purpose, with a track record of securing transformational gifts, this is your chance to leave a legacy for generations to come.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Principal Giving Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Principal Giving Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3491
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ARC Blackburn (ARC), an established local charity, has recently been commissioned by Blackburn with Darwen Borough Council to deliver an asylum seeker integration programme for newly arrived asylum seekers in the borough. The purpose of the role is to work with new and existing partner organisations as well as existing staff, volunteers, and service users to deliver the programme.
This role requires an experienced individual who will encourage clients’ engagement in the community by welcoming, supporting, signposting, running social activities, connecting communities and supporting organisations, organising events and trips, and engaging with clients who require additional social engagement support. The Partnerships and Engagement Coordinator will be responsible for measuring the impact and outcomes of all small activities and events using surveys, questionnaires and focus groups.
The other strand to the coordinator role will be to support local asylum seeker and refugee support hubs in the delivery of both formal and informal learning of English and Digital skills. Enabling access to these learning opportunities is vital to our clients’ resettlement and integration in the UK and local environment.
To be successful in the role, you will have relevant experience in community engagement and/or building partnerships in the charity sector. You will have proven experience in delivering activities and events that focus on community connection and co-creation, thus improving community integration and reducing social isolation. You will need to have excellent communication skills and be able to motivate and inspire diverse groups of people. You must also have excellent IT skills, with the ability to report on quantitative and qualitative data. Experience of using a case management system is preferred.
Fluency in an additional language would be beneficial. The post will be based in Blackburn, Lancashire, but with frequent visits to other locations in Blackburn and Darwen.
Why work for us?
- We are an accredited Real Living Wage Employer. We are committed to paying our staff according to the real cost of living.
- 25 days holiday (pro-rata), plus Christmas and Eid
- 3% employer Pension contributions
- Be part of an amazing team that are committed to making a real difference to the lives of asylum seekers and refugees
Please download our recruitment pack including the person and job specification before applying. Please avoid the use of AI in your application - we are not assessing your application based on grammar or spelling, and we would love to read about your specific experience.
Please read our recruitment pack before applying. You are welcome to contact us for an informal conversation about the job before applying.
The client requests no contact from agencies or media sales.
Outreach Support Worker
This is an exciting opportunity for a Young People Outreach Support Worker to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported community-based accommodation located in Tow Law, County Durham.
Position: Outreach Support Worker
Location: County Durham
Contract: Full time, Permanent
Hours: 37.5 hours a week
Salary: £24,136 Per Annum Plus Pension & Other Benefits
Closing Date: 15th May 2025
About the Role
As a Young People Support Worker, you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.
In the community-based services, you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on. You will ensure that their tenancy is not at risk and that they have the skills and resources to manage and maintain their accommodation.
Key Responsibilities:
• Ensure the safety and wellbeing of clients, adhering to safeguarding, emergency procedures, and health and safety protocols.
• Hold a caseload as key worker, delivering day-to-day and personalised support, including SMART support plans and regular assessments.
• Collaborate with internal teams and external agencies to provide holistic support, respecting data protection and partnership protocols.
• Encourage client participation in service decisions, community activities, and development opportunities such as education, training, and employment.
• Support new client move-ins, ensuring a welcoming environment and smooth transition into accommodation.
• Assist with property maintenance by conducting health and safety checks and responding to repair issues in collaboration with managers.
• Promote and support the work of volunteers, fostering a collaborative and inclusive environment.
• Maintain accurate records, attend meetings and training, and undertake additional duties as directed by your line manager.
About You
We are looking for someone who:
• Experience working with young people or those affected by homelessness.
• Understanding of asset-based approaches, safeguarding procedures, and support planning including risk assessments.
• Strong commitment to equality, diversity, and treating all individuals with dignity and respect.
• Knowledge of health and safety principles and a commitment to maintaining a safe environment for all.
• Good literacy, numeracy, and IT skills to support effective communication and record-keeping.
• Ability to work collaboratively and maintain clear professional boundaries in a team setting.
• Reflective and committed to continuous personal and professional development.
• Alignment with the values and ethos the charity.
In return for working here, you will receive:
• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years of service.
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who We Are:
Forget everything you think you know about employment services. We do things differently — really differently. We’re a bold, award-winning organisation that’s flipping the script when it comes to helping people with convictions rebuild their lives.
Here’s how:
- We train prisoners as Recruitment Consultants. Yep, real skills, real opportunities. You will be there manager.
- We bring employers inside prisons to meet, interview, and sometimes hire talent on the spot.
- We work closely in the community, breaking down barriers and helping people find meaningful employment after release.
The Role:
As a Community Employment Consultant, you’ll be the crucial bridge between prisons, employers, and the community. You’ll champion our candidates, support the senior team, and work closely with our inspiring peer-led team behind bars.
What You'll Be Doing:
✨ Build strong, collaborative relationships with prison staff.
✨ Work alongside the Head of Inside Job to organise buzzing monthly interview days.
✨ Connect with local and national employers, selling them on the incredible potential of our candidates.
✨ Craft creative strategies to engage employers who want to make a difference.
✨ Build vital relationships with Probation, DWP, Local Authorities, and third-sector heroes.
✨ Keep everything ticking over using our snazzy custom CRM portal.
✨ Provide hands-on, compassionate case management to individuals in the community, helping them overcome hurdles and land jobs.
Who You Are:
We’re not big on box-ticking, but here’s the sort of person who thrives in this role:
Comfortable and confident working in Prisons and Young Offender Institutions (you’ll need to pass vetting, of course!)
Empathetic, non-judgemental, and a brilliant listener
Aware of the barriers facing people with convictions, and ready to help smash them
Curious about the world of work, local industries, and employment trends
A natural relationship-builder who can talk to anyone — from CEOs to candidates
Organised, IT-savvy (MS Office etc.), and able to keep good records
Strong writer – whether it’s CVs, disclosure letters, or impactful emails
Bonus points if you’ve got recruitment or case management experience .
Even bigger bonus points if you’ve got lived experience of the criminal justice system — we value it highly.
Ideally you will need to drive for the role as our prisons are located on the outskirts of Birmingham and you will need to visit it once a week. The office is located in the city centre.
Why Join Us?
This isn’t just another job. It’s an opportunity to be part of something genuinely groundbreaking. It’s a cliché but we mean it.
Our team is proudly diverse. Many of us — including our amazing Community Consultants — have lived through the criminal justice system. Your background and story matter to us.
You’ll get:
✔️ A salary that recognises your skills (£30-35K)
✔️ Real impact: you’ll change lives every day
✔️ Supportive, inspiring colleagues who care about what they do
✔️ Flexibility: Interviews can be online or face-to-face
✔️ A warm, welcoming team coffee catch-up to cap off the
Helping people survive a prison sentence and thrive on release.

The client requests no contact from agencies or media sales.
Heard is a multi-award-winning charity working at the intersection of storytelling and social justice. For over 15 years, we’ve inspired content and communication that shift public perspectives and drive real-world change on issues such as climate change, migration, trans rights, and more. Our work supports people to create compelling narratives that move hearts, change minds, and spark action.
We’re looking for a passionate and creative programme manager with TV experience to join our Climate team and lead the television strand of our Climate Stories That Work programme.
As programme manager, you’ll work closely with broadcasters, production companies, writers, and creatives to spark climate stories that resonate with audiences and inspire action.
You don’t need to be a climate expert. What matters most is that you understand how great TV gets made and that you're motivated to help translate climate and sustainability themes into narratives that people genuinely want to watch.
You’ll oversee the TV-focused work of the climate programme from concept to delivery. That includes shaping strategy, running story consultations, developing creative decks, facilitating workshops, and building partnerships that bring impact both on-screen and behind the scenes. You'll also play a key role in connecting climate issues with entertainment, working alongside campaigners, public figures, and cultural influencers to develop meaningful, relatable stories.
You’ll be supported by the senior programme manager, programme coordinator, and a network of consultants to ensure smooth delivery. You’ll also contribute your insights and experience to the executive team, helping guide the future direction of the programme.
At Heard, you’ll be part of a forward-thinking, creative, and supportive team. If this sounds like a fit for you, apply now!
OVERVIEW
Job Type: Fixed term contract (until 29 May 2026 with possibility of extension)
Working: Full time (35 hours per week, not including breaks)
We’re ideally looking for someone full-time, but we’re open to part-time or flexible options for the
right candidate.
Reporting to: Senior Programme Manager
Based at: Heard, The Green House, 244-254 Cambridge Heath Road, London, E2 9DA. Hybrid -- Staff are able to work from home for part of their week, and are required to be in the office for 2 days a week as we think it is important to stay connected as a team.
Salary: £36,720 pro rata
Staff benefits: 7.5% pension contribution and salary sacrifice scheme, 30 days holiday (pro-rata) plus bank
holidays, mentoring scheme, annual training budget, and hybrid working.
See job description for full details.
Heard is a charity working with people and the media to inspire content and communication that changes hearts and minds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Any UK Trust Office - hybrid working and an expectation to travel when necessary
Interviews: 14th or 15th May over MS Teams
For more information, or to apply, please click 'apply now' to go to our website.
We’re on the lookout for a dynamic and driven Business Development Manager to help power the incredible work of The King’s Trust. This is your chance to play a pivotal role in securing high-impact, strategic corporate partnerships that directly support young people to live, learn and earn. You’ll be part of a passionate, collaborative team that thrives on big ideas, bold pitches, and making a genuine difference.
If you're a confident relationship builder with a track record of winning six-figure partnerships, love telling stories that inspire action, and are excited about using your creativity and commercial flair to create bespoke opportunities, this is your moment. Come join a team that’s ambitious, collaborative, courageous and trusting, and all focused on transforming futures!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Business Development Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Business Development Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3483
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SOS is an award winning medium sized, forward & dynamic thinking, suicide awareness and prevention charity who are seeking a highly successful, committed and fully experienced Partnerships Manager to join our amazing settled, competent family members.
SOS is ISO9001 accredited and also holds accreditation with Investors in People
We won the charity impact award in 2024 due to our alternative way of providing accessible and sustainable mental health care.
We offer services such as group talking and listening, in person and on line, mobile hub community support, our crisis helpline and our own, accredited educational courses.
We are overseen by a CEO who was highly commended in the Coventry and Warwickshire Business and community awards 2025, in the inspirational individual (person of Warwickshire) category.
Our continued growth means we now wish to appoint a highly experienced Executive Partnerships Manager.
This is a full-time position of 37.5 hours per week with one hour’s unpaid lunch. We offer a generous and competitive benefit package. You will work from our Warwick office Monday to Thursday inclusive and from home on Fridays. It is expected that there will be some travel associated with this role
Main components of the role:
*Identify, explore and secure corporate and philanthropic relationships that result in sponsorship, partnerships and legacy donations, ideally as long term relationships
*Substantial previous experience of securing funding from philanthropic bodies, whether in the UK or abroad.
*Significant previous experience of securing charitable partnerships
*Experience of securing high value philanthropic funding, both inside and outside of the UK and who is familiar with undertaking due diligence exploration
*Research and identify tendering opportunities within the charity’s scope. You should have previous bid writing experience, ideally related to local authority and NHS tendering. You should have first class grant application skills and a high success rate.
*Optimising the revenue opportunties from our traded services programmes
*Achieve month by month income growth through donations, traded services, philanthropic giving, partnerships, bids and grants
*Always scanning for new ways to generate income from multiple streams with multiple values or other benefits
*Significant account management skills.
*You can hit the ground running – creating and building your own client lists
*Be an active member of the senior leadership team
*Lead on all income generation activities by growing new and existing business
*Line manage, and set KPIs for, the events & fundraising team the marketing team and the traded services coordinator (5 staff in total)
*Create business plans, sales & revenue optimisation strategies
*Work closely with our finance team
*Prepare quotations for our services
*Produce monthly trading and income growth reports for the CEO
*Supervise the creation of , and manage the progression of, all new service contracts
*Reviewing, amending and updating our current sales and partnerships processes and policies
*Attend networking events from time to time
About you:
. You should live within one hour’s travel from our Warwick offices to meet the needs of the Charity.
*You can forge, foster and develop excellent working relationships and partnerships
*Should hold a degree in business management or equivalent
*You will have worked within the charitable sector previously, preferably within mental health, in a senior position
*Securing agreed monthly value of funding across all sources
*Excellent communication and inter-personal skills, presenting well to potential and existing clients
*First class negotiation skills
*Strong research, strategy and project management capabilities
*Have up to date business intelligence, both in the UK and abroad
*Experienced and successful networker
*Leadership and motivational skills
You should also be highly proficient in the following:
Setting up and managing the CRM system
Fully conversant with Microsoft 365 and all its applications
Adobe Suite
First class communication skills, both written and spoken
_________________________________________________________________________
If you don’t hear from us within 2 weeks of applying, please assume your application is unsuccessful. We thank you for your interest in the role and in our Charity and wish you all the best in your job search.
This is not an entry level role. It is for experienced senior appliants only. You must have the right to live and work in the UK indefinitely. We do not offer sponsorships
NO AGENCIES PLEASE, THANK YOU
Job Types: Full-time, permanent
Expected start date: May/June 2025
We reserve the right to withdraw this advert before the nominated closing date.
Since our concept in 2015, our core aim remains the same - to reduce shame, stigma and silence around poor emotional health and suicide
The client requests no contact from agencies or media sales.
Senior Manager (Humberside Women's Centres)
PLEASE NOTE - Applicants will only be considered if you provide both a CV and Cover Letter
The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
Salary: £39,375 - £40,425
Location: Hull
Hours: 37 hours full-time
Closing Date: 9.00am, 19th May 2025
Interview Date: 4th June 2025
Together Women is looking for an outstanding Senior Manager to lead our Humberside team, and to manage our busy and vibrant Women’s Centre in Hull City Centre, as well as our hubs across Bridlington, Beverley and Goole.
About Us
Together Women is an award-winning charity that supports women and girls across the North of England, with particular focus on women who are involved in or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.
From our Women Centres, we provide tailored support across a range of different pathways, including housing, domestic abuse, debt and unemployment. As a charity led by women, for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse and re-offending, and evoke systems change.
Women become involved in the Criminal Justice System for a complex range of reasons. In our gender-specific centres, we provide holistic support to women by women, to overcome challenges and address needs. We support women build upon their strengths and work through any barriers that are preventing them from progressing and achieving their potential.
Role summary
As Senior Manager for Humberside Women’s Centres you will play a pivotal role in leading and managing our centres and contract delivery in Humberside. Working closely with the Director of Services and supported by a senior key worker your focus will be on providing high quality, trauma-responsive support to women with experience of, or at risk of entering the criminal justice system.
You will lead on managing and delivering our contracts across Humberside to ensure our operational and strategic objectives are met. You will also focus on building excellent relationships with funders and key partners and identifying new partnership and advocacy opportunities.
Supported by a Senior Key Worker, your responsibilities will encompass the day-to-day management of our Women's Centres and contract delivery partners across various locations, including our Hull Women’s Centre, our Hubs in Goole, Beverley, and Bridlington, as well as partnerships in Grimsby and Scunthorpe.
Managing a team of Key Workers, you will be responsible for ensuring women and girls receive an exceptional service from within a safe, trauma-responsive, women-only spaces. Working alongside our statutory and non-statutory partners in Criminal Justice and Health and Social Care, you will ensure the continued strategic development of the Women’s Centre and represent Together Women at local and regional level.
Your responsibilities will also include identifying and pursuing new funding opportunities, and ensuring the continuity of existing services through effective contract management. As a forward-thinking individual, you will contribute to the wider strategic direction of the organisation as part of the senior management team, which will entail submitting high-quality monitoring reports to funders, line and team management, and contributing to the ongoing development of the vision, mission and values of Together Women.
Key accountabilities
Humberside service delivery
· Provide strategic and operational management for Together Women’s services across Humberside, including our Hull Centre and our Goole, Beverley and Bridlington Hubs.
· Lead on the planning, implementation, and evaluation of our work across Humberside, and embed Together Women’s values across everything we do.
· Ensure all TW policies and procedures, including safeguarding are implemented, overseeing appropriate staff training and support.
People management
· Effectively manage a dispersed team, promoting collaboration, cohesion and consistency in delivery and approach, and promote a great workplace culture.
· Line manage direct reports, ensuring all staff receive regular support, supervision and performance review, case management support, and training and development.
· Effectively manage staff resourcing, ensuring we have a fully staffed team with the skills and competencies to provide high quality, trauma-informed services.
· Develop great working relationships across the organisation and build an open, inclusive and collaborative senior management culture.
Contracts and partnerships
· Lead and manage our statutory and non-statutory contract delivery partners.
· Oversee effective performance management of services; identifying risks, monitoring targets, assessing delivery standards, and ensuring requirements and quality standards are met.
· Lead, manage and develop effective service governance, quality assurance and auditing systems.
· Establish, build and maintain strong relationships with external partners including commissioners, funders, delivery partners and wider stakeholders
· Oversee systems and processes for obtaining feedback from stakeholders, including service users, in order to inform and improve service delivery
Financials and reporting
· Manage the operational budget, ensuring services operate within budgets and any variations are identified and reviewed
· Prepare and present accurate, timely reports to internal and external stakeholders as required.
· Identify relevant funding opportunities and prepare funding applications in collaboration with the leadership team, to support long-term sustainability of our services.
· Lead on development, implementation and management of our monitoring and evaluation systems and processes, to evidence the need, reach and impact of our work.
Additional Accountabilities
· Support and embody the mission, ethos and values of Together Women.
· Deputise for the Senior Leadership Team as required, both internally and externally.
· Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position.
· Maintain and improve competencies through continuous professional development.
· Abide by all organisational policies, codes of conduct and practices.
· Support and promote inclusion, diversity and equality of opportunity in the workplace.
Role Requirements
Experience
· Leading, motivating and managing effective and successful teams (preferably in service delivery in the charity, voluntary or public sector).
· Management of contracts and maintaining great relationships with contract providers.
· Delivering monitoring & evaluation systems and auditing service quality and performance.
Involvement of customers or services users in development, delivery and evaluation of services.
· Developing and implementing best practice and strategies on equity, diversity and inclusion.
Skills and Abilities – Essential
· Excellent spoken and written communication skills.
· Excellent influencing, relationship-building and negotiation skills.
· Strategic planning and the ability to translate strategy into tangible plans and achievable goals.
· Ability to lead and manage a team of managers operating across dispersed locations.
· Solution-focused approach, and able to make effective, timely and considered decisions.
· Ability to balance the need for reflection and responsiveness, and make decisions independently.
· Proactive, collaborative and compassionate.
· Fluent budget management, and use of financial processes and systems
· Fluent in Microsoft Office and standard IT equipment
· Excellent time management skills, manage own workload effectively, prioritise and meet deadlines.
· Ability to respond positively to change, apply learnings and celebrate successes.
Skills and Abilities – Desirable
· Experience of managing services for women and/or in the criminal justice system.
· Implementation of organisational change or change programmes.
· Experience leading positive workplace culture and implementing strategies to boost employee satisfaction, morale and productivity.
· Experience of service user involvement and/or co-production practices.
· Evidence of continued professional development.
Other Requirements
· Able to travel locally, regionally and nationally as required.
· Able to work some evenings and weekends and stay overnight where necessary.
· Commitment to creating inclusive workplaces and anti-discriminatory practice.
· Ability to apply principles of equity, diversity and inclusion to all areas of work.
· Commitment to upholding the rights of people facing disadvantage and discrimination in the CJS
The post holder is expected to work within policies and procedures of Together Women and be committed to its ethos and values. This includes promoting and demonstrating the principles of equity (including encouraging diversity and tackling discrimination) and sensitivity to the environment.
Please note this post is exempt under section 7 (2) (e) and (f) of The Sex Discrimination Act 1975 and therefore open to female applicants only. The successful applicant will be subject to an enhanced DBS check.
Please ensure you have included a covering letter of no more than 2 sides of A4, expressing how you meet the role requirements and any relevant experience of the key accountabilities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Want to use your Communications and Marketing skills to help combat the crisis of homelessness?
As increasing numbers of people continue to be forced into homelessness we need a passionate and talented professional who can help us grow and strenghten our loyal supporter base at a critical time for the organisation.
WHO WE ARE
The 999 Club is a small charity doing big things with local people facing homelessness. For over 30 years we’ve been in the heart of Deptford providing warm welcomes and wraparound services ensuring those who need us are given the best chance of leaving homelessness behind for good.
Our Gateway Drop-In Centre offers nutritious meals, laundry and medical facilities, showers, IT access, phone charging , a safe space to rest and a dedicated Women’s Sanctury.
When members feel ready, our team of expert staff are on hand to support them into suitable accommodation where possible, secure income via paid work or benefits, and provide immigration signposting for those who need it. Once housed, our Move+ programme continues to work with them to ensure they settle into new accommodation with the knowledge, skills, community and hope required to thrive in their new life.
We also run The Bridge, a free six-week evening mental health course open to anyone in the community experiencing mental distress. The programme provides a practical toolkit to support long-term mental wellbeing.
JOB OVERVIEW AND OBJECTIVES
This newly created role will play a vital role in advancing 999 Club’s ambitious plans to enhance its status, reputation, and support among both existing and wider audiences. At this pivotal moment in the charity’s history, the postholder will work closely with the Head of Fundraising and Communications and the Members’ Committee to co-develop and implement a bold new communications and marketing strategy.
Building on last year’s extensive rebrand, this role will ensure that the voices of those with lived experience remain central to the organisation’s messaging and identity. A key focus will be strengthening internal and external communication, uniting our diverse membership—which includes staff, clients, volunteers, trustees, and supporters—while also reaching new audiences through social media, direct marketing, PR, and media outreach.
A major priority will be the relaunch and expansion of the 999 Club’s Membership Scheme and Patrons Programme, designed to deepen awareness and support for 999 Club across Southeast London and beyond. Underpinning these efforts, the postholder will manage the Donorfy CRM database and ensure the ongoing maintenance and development of our WordPress website.
KEY RESPONSIBILITIES AND DUTIES
-
Manage 999 Club’s social media across all major platforms, creating engaging content that amplifies member voices and resonates with wider audiences.
-
Identify and sensitively share compelling stories that inspire support, avoid clichés and reinforce 999 Club’s themes of positivity, progress, and hope.
-
Produce dynamic newsletter content that strengthens reader engagement and drives action.
-
Work with the Head of Fundraising and Communications to eensure that all design and communications align with 999 Club’s brand style, visual identity, and tone of voice.
-
Handle press enquiries and proactively promote 999 Club’s work across media channels.
-
Establish a Patrons Programme that reflects 999 Club’s our unique and diverse character and supports strategic growth.
-
Launch and develop the Membership Scheme, securing partnerships with local businesses in Lewisham and Greenwich to boost visibility and support.
-
Maintain and manage the Donorfy database, ensuring accurate donor records, reporting, and updates.
-
Produce regular reports, data and analytics on social media and website activity to inform strategy.
-
Identify opportunities for promotion and outreach, and represent 999 Club at events, festivals, and meetings.
-
Maintain and update the WordPress website, applying best practices in SEO and accessibility.
-
Support colleagues with research, case studies, consultations, and other initiatives.
-
Stay at the forefront of digital trends by networking, researching, and attending CPD and training.
-
Engage with the wider sector on regional and national campaigns.
PERSON SPECIFICATION
Qualifications
Desirable:
-
Evidence of Continuing Professional Development e.g. courses, training, other or qualifications.
-
Educated to degree level (or equivalent), preferably in design, marketing or a related field and/or a profession.
Experience and knowledge
Essential:
-
Proven expertise in communications, marketing, and brand development.
-
Strong customer service and public relations skills.
-
High confidence with IT systems and a willingness to learn new platforms.
-
Experience maintaining a CRM database.
-
Experience in website design, management, and upkeep.
-
Hands-on experience managing social media for an organisation, charity, or company.
-
Ability to create high-quality, branded designs using Adobe and Canva.
Desirable:
-
Experience working in a community organisation or charity.
-
Knowledge of best practices related to homelessness.
-
Experience writing press releases and building relationships with media contacts.
-
Experience developing and/or managing Membership or Patron schemes.
-
Experience working with legacy media.
-
Knowledge of digital innovation and online fundraising.
Skills and personal characteristics
-
An ability to be dynamic and to think creatively and strategically.
-
A solutions-focused mindset with a proactive approach to problem-solving.
-
Excellent time management and prioritisation skills, with the ability to work both independently and collaboratively.
-
A commitment to lifelong learning and your own Continuing Professional Development.
-
A growth mindset: a willingness to challenge, be challenged and accept new ideas and ways of working.
-
Excellent written and verbal communication skills.
-
Strong storytelling ability, with sensitivity to ethical considerations and a deep respect for 999 Club’s themes of positivity and hope.
-
Adept at building relationships with colleagues, service-users (members) and partner organisations.
-
A people-centred, compassionate, and non-judgemental approach.
-
A belief and enthusiasm for 999 Club’s mission.
-
A deep understanding of and commitment to Equity, Diversity and Inclusion and Social Justice.
Expectations for all 999 Club staff
-
Adhere to 999 Club’s policies and procedures at all times.
-
Demonstrate and uphold the values of 999 Club in all interactions.
-
Foster a positive, trauma-informed culture by modeling pro-social behavior, challenging discrimination, and promoting respect among colleagues and clients.
-
Actively participate in briefings and team meetings, contributing ideas and solutions to support the wider team.
-
Take initiative to address tasks or issues as they arise, including providing cover for colleagues and handling additional duties as needed.
Safeguarding
This post is subject to…
-
An basic Disclosure and Barring Service (DBS) check.
-
Two satisfactory references.
-
999 Club is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share and demonstrate this commitment.
This role is exempt from the Rehabilitation of Offenders Act.
How to apply
Please send a CV and cover letter outlining your suitability for the role to Ben Latham, Head of Fundraising and Communications..
Equalities statement
At 999 Club, diversity and inclusion are at the heart of everything we do. We celebrate and value individual differences and are committed to creating a workplace where everyone feels respected and empowered.
We particularly welcome team members with lived experience relevant to our work, as we believe this enriches our understanding and impact.
We encourage applicants with disabilities to let us know about any adjustments they may need during the application and interview process. We are committed to ensuring a fair and accessible recruitment experience.
We are committed to maintaining an inclusive, accessible, and equitable workplace where everyone can thrive.
Please email Ben Latham, Head of Fundraising with a CV and Cover Letter outlining your suitability for the role.
Sightsavers works to end avoidable blindness and fight for disability rights in more than 30 countries in Africa and South Asia. We are looking for a Campaign Social and Media Lead to manage social media communications and support media objectives for the Equal World campaign and our broader inclusion communications strategy.
Contract: Two-year fixed-term contract (possibility of extension)
Hours: Full time
We are looking for a Campaign Social and Media Lead to
- manage social media communications and support media objectives for the Equal World campaign
- grow, manage and engage a global community of active disability inclusion campaigners online
- support our broader inclusion communications strategy through social media and media work, making sure our channels’ campaign comms contribute to a broader awareness, understanding of, and engagement with our disability inclusion work
- provide occasional out-of-hours crisis communications support
This involved role will require the post holder to work closely with the social media lead for inclusion and together with the Campaigns team:
- Plan and deliver social media strategy for the Equal World campaign that fulfils wider communications and global campaigning objectives and integrates with wider digital user journeys.
- Manage and moderate the Equal World Facebook group, ensuring growth and stewardship of an active community of campaigners online.
- Identify opportunities to engage and recruit new campaigners, content creators and/or influencers with the Equal World campaign through organic and paid executions.
- Deliver reactive social media to support the campaign and bring it to the attention of new audiences by responding to external moments/trending conversations.
- Manage production of social media posts and identify opportunities for user-generated social to drive conversation around the campaign
- Support the media officer for inclusion to manage the media work for the Equal World campaign, tying it in with the social media work, and delivering a media strategy for the campaign that fulfils wider communications and global campaigning objectives.
- Work closely with the Content and Stories Team to project manage and deliver proactive (planned) media and social content to support key campaign moments
This is an exciting opportunity for a social media professional. You’ll be passionate about using social media to make the world a more inclusive place and may be looking for the opportunity to develop your creative and strategic social media skills.
This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the job description for full details.
Campaign Social and Media Lead Jobholder Requirements
Essential:
- Experience of managing social media campaigns for a business or organisation and using social media to drive an audience to take action.
- Excellent digital campaigning, communication and creative skills.
- The ability to use your own initiative and work independently as well as in a team.
- Experience in writing for social/digital media and using Adobe Photoshop and Premiere Pro (or similar image/video editing tools).
- Experience of media outreach activities and monitoring the external media landscape for reporting purposes.
- Fluent in writing and communicating in English.
Other Skills:
- Ability to assist project management effectively and deliver against agreed deadlines.
- Relationship building skills with internal and external audiences.
- Excellent communication skills.
- Ability to prioritise and work under pressure.
- An understanding of and commitment to equality of opportunities for people with disabilities.
Closing date: Friday 2 May 2025
Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.
The client requests no contact from agencies or media sales.