Community Officer Jobs in Bristol

Lead EPIC Restart Foundation and empower lives to restart positively after gambling harm.

Applications close at: 9 a.m. Monday 13th January 2025

Location: Remote (with occasional UK-wide travel)

About EPIC Restart Foundation

EPIC Restart Foundation is a charity grounded in the lived experience of gambling harm. We deliver transformational programmes that change lives.

Our team collaborates closely with individuals in recovery to create innovative programmes. These empower people across the UK to rebuild their lives following gambling harm. We build awareness of recovery support pathways and work to dismantle the stigma surrounding gambling addiction.

We address a crucial gap in long-term recovery support. Our approach is respected for its empowerment and focus on lived experience. The EPIC Restart Community is an inspiring online network offering community, learning, and connection. Our intensive programmes, Restarting Lives and Woman.Empowered, provide life-changing events, personal development, and recovery coaching.

Our team has grown significantly in recent years. We’ve directly supported over 600 individuals since our pilot launch in May 2021. Additionally, we’ve reached over 20,000 people through online and outreach activities. We’re embarking on a new two-year strategy aimed at becoming a Centre for Excellence in gambling harm recovery. We deliver transformational programmes with measurable impacts and influence stakeholders to increase support for those in recovery.

We currently have a strong financial position, but funding methods are set to change significantly. In 2025, the Government will introduce a statutory levy on gambling operators. Funds will be distributed to commissioners for research, prevention, and treatment grants. This process is still developing, so our path remains uncertain. However, we are optimistic and see growth potential as feedback on our work has been positive.

Who we are looking for

During a period of transformation, we need an experienced leader adept at developing relationships with commissioners. This could stem from the gambling harm sector or other relevant fields like addiction, homelessness, domestic abuse, or mental health.

Our Chief Executive must lead change effectively through ambiguity. Over 70% of our staff and volunteers have a lived connection to gambling harm, so it is vital that you can lead with empathy, kindness, and compassion, particularly during this time of transition.

As the new CEO, you will have:

• Excellent financial and interpersonal skills
• A stellar track record in delivering organisational development and growth
• Experience of significant income generation and robust financial management.
• Strategic vision.

You must be willing to support people in recovery, be sensitive to their needs and be committed to keeping people safe whilst making a difference.

We are committed to equality, diversity, and inclusion. We encourage all individuals to apply, particularly those with a personal connection to gambling harm, though this is not a requirement.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Monday 13th January 2025.

Location:London or Edinburgh, or flexible for remote UK base 

Position Status: Full Time Regular

Starting Salary Range: The starting salary range for this position is 44,320 GBP - based on local benchmarking and commensurate with professional experience.

Closing date: Please submit CV and cover letter at earliest convenience as applications will be reviewed on a rolling basis. 

 

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About Mercy Corps

Mercy Corps is a leading global organisation powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

Mercy Corps Europe (MCE) has grown rapidly in terms of volume of activity and complexity. We are now looking for an experienced Digital Fundraising Officer to join us. The Fundraising team plays a key role in Mercy Corps, generating income and raising our profile. The team is based across our European offices in Edinburgh, Geneva, London and The Hague.

The Role

The Senior Individual Giving Officer will act as a source of fundraising expertise in the Direct Marketing and wider development team, as well as the global Development and Marketing teams. Lead on devising a digital strategy that will maximise supporter engagement and acquisition, and thus grow individual giving income, with the input of the Direct Marketing Manager

Mercy Corps Europe's fundraising team is in a growth phase and there are many opportunities to innovate. Creative freedom is very much encouraged and the diversity of the organisation's programmes makes our fundraising work truly varied. There is huge potential in this role to deliver initiatives that will have a significant impact in growing our donor base, including testing new ways of engaging with audiences, integrating marketing across new channels, expanding use of online advertising, SEO and AdWords, harnessing data to create more effective campaigns, engaging thought-leaders and influencers online, and investigating new innovative ways of reaching key audiences.

The ideal candidate will have experience of the latest trends in fundraising and will have both the creative and technical skills to deliver key elements of the direct marketing strategy. They will have demonstrable knowledge of the UK fundraising market, with experience of working across multiple online channels, including Facebook, Twitter and Instagram. Our stewardship programme is underpinned by our emails and so experience devising communications plans and writing for email is a must. Candidates should possess excellent communication skills, with the ability to thrive in a fast-paced, changing work environment.

Essential Job Responsibilities

Supporter development

●Lead on integrating online and offline fundraising, offering supporters a cross-platform experience

●Lead on innovating our digital offering - taking ideas from conception through to testing and beyond

●Work with the Individual Giving Officer to innovate our fundraising offerings and find new ways of acquiring supporters

●Ensure that Mercy Corps grows the number of engaged supporters and income across channels to meet targets

●Responsible for day-to-day implementation of digital campaigns and activity (including email, PPC, social, programmatic and display), to deliver against set targets

●With support from the rest of the team, develop and edit digital fundraising content suitable for target audiences, such as prospective online donors or re-engaging lapsed donors, ensuring consistency with Mercy Corps branding and style guidelines 

●Review and analyse results of fundraising activities and make changes to future work based on this

●Regularly obtain feedback from the audiences that we are contacting to ensure that we are optimising the way we communicate

●Identify new platforms and channels, and keep abreast of current fundraising trends and comparator organisations to ensure that Mercy Corps in Europe is relevant with supporters

●Work alongside Fundraising Operations to inform campaigns, and with the Media and Communications team to ensure that fundraising integrates appropriately with media and communications strategy and activities.

●Manage Google Adwords account effectively to maximise engagements and income. Optimise balancing grants with paid account

●Become the charity knowledge lead on  digital platforms such as Actionkit to upskill colleagues and support cross-team working

●Assist with internal training as required in regards to digital initiatives.

●In conjunction with the Direct Marketing Manager, responsible for ensuring that all fundraising activities are legal and adhere to industry best practice.

Supervisory Responsibility

The position has supervisory responsibility over interns and/or volunteers.

Accountability

Reports Directly To: Direct Marketing Manager

Works Directly With: Individual Giving Officer 

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Qualifications and Transferable Skills

●At least five years of experience in a fundraising/marketing role, with proven experience in digital fundraising, including planning and delivering campaigns.

●Demonstrable knowledge of a range of digital fundraising channels.

●Experience of writing and editing engaging content for online donor audiences.

●Experience of setting digital KPIs and developing in-house digital fundraising capabilities.

●Proven ability to use analytics/metrics and user testing to inform and improve online campaigns.

●Ability to work to brand and style guidelines.

●Ideally prior experience of working with external digital agencies.

●A working knowledge of UK and European charity law and data protection.

●Some knowledge of Canva would be beneficial.

●Relevant professional certifications or equivalent experience.

Success Factors

●Detail-oriented multi-tasker, with excellent organisation skills.

●Strong process management skills.

●Excellent communication skills (both written and verbal).

●Able to build and maintain effective internal and external relationships.

●Able to cope with changing priorities, often at short notice, and work well under pressure.

●Proactive and solutions-based attitude.

●Cooperates and works well with colleagues to maximise opportunities and solve problems.

●High levels of motivation, professionalism and resilience.

●Skilled in anticipating and solving problems and communicating issues, involving others as needed.

●An exposure to and interest in international development is important, along with a demonstrable understanding of digital fundraising trends for international non-profits based in the UK.

 

Living Condition

The position is based in London, Edinburgh or remote and may require some national or international travel.

MCE team members represent the agency both during and outside work hours when deployed in a field posting or on a short term assignment or trip to country offices. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all Mercy Corps locations.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

Are you passionate about influencing people to improve the lives of others? Are you a skilled communicator, able to get across complex ideas succinctly and impactfully, adapting your style to suit a range or audiences? Do you have a proven track record of engaging with policy makers & other key stakeholders at local and national levels to get key messages heard, understood and acted on? If so, this role could be for you.

Our policy work plays a pivotal role in pushing for widespread change that will help prevent epilepsy deaths and gain greater recognition of the life-long impact these sudden deaths have on communities. So we’re looking for someone who has experience of engaging with and influencing policy-makers, preferably in the charity or health/care sector. This is an exciting opportunity for someone interested in building on established relationships with the NHS and local authorities across the country who are keen to use SUDEP Action’s expertise and tools to make change. There is much to do in challenging circumstances. Our national campaign has global support with real opportunity with a new Parliament to build back to our level of influence to our experiences before the dramatic impact of Brexit, the COVID pandemic and cost of living crisis.  Working closely alongside and reporting to the Director of Policy and Influencing (who has nearly 3 decades of expertise), you will learn the field to deliver high quality policy and campaigning for the charity.

Engaging confidently with people and feeling comfortable in adapting your approach to different audiences is a key skill for this role – epilepsy, and in particular epilepsy bereavement is a challenging area to gain attention and change, so you’ll need tenacity, creativity and passion to succeed. You’ll have experience in writing punchy, evidence-based communications that have personal stories at the heart.

Building positive supporter connections is at the heart of what we do at SUDEP Action, so setting a positive example of this through your work and actions, and demonstrating the importance of maintaining strong, personalised relationships is key. You’ll be ready to record, monitor and evaluate the impact and engagement with policy work, so this feeds back into how the charity operates. The successful candidate will be able to build on current processes and successes to grow our engagement across all policy activities and campaigns.

More information about the role can be found in the SUDEP Action Job Pack which is downloadable with this advert once you click on Quick Apply.

HAMRAH seeks to equip Afghan civil society in exile to protect and strengthen the rights of vulnerable groups in Afghanistan, especially women and girls. We do this through core funding, capacity strengthening, network building and collaborative advocacy.

HAMRAH is hosted by Global Dialogue, an international philanthropy support organisation partnering with funders to advance rights, equity and diversity. Independent in status and global in reach, Global Dialogue provides funder networks, collaboratives and their partners with practical support and technical expertise to create lasting change.  

We seek a Senior Programme Officer – Development & Advocacy to ensure timely and effective implementation of project deliverables through day-to-day management of activities and processes.  

Hours This role is full-time (35 hours/week). We are open to negotiating a working pattern that works for the successful candidate and for Global Dialogue.

Terms Fixed term Contract -1 year (subject to 12-week probationary period. Possibility of an extension dependent on funding) 

Location Home Based. All locations welcome, you will need the right to work in the country that you reside in, we are unable to offer support with visa applications. 

Reporting Reports to the Programme Director   

Remuneration This role has been benchmarked at a UK salary of £44,500 (pro rata for a part time position). Global Dialogue offers a range of benefits including 25 days’ annual leave plus public holidays (pro rata), a flexible working policy, and personal development leave. We contribute 6% to our employee’s workplace pension (on qualifying earnings). 

Offer packages may vary dependent on location due to local legislations that we are obliged to adhere to. Variations to the advert are always discussed with candidates at the offer stage. 

More about HAMRAH 

The HAMRAH Initiative is designed to address the significant challenges faced by Afghan civil society organisations (CSOs) forced into exile, particularly women-led organisations, as they continue to provide protection for vulnerable groups within Afghanistan. The initiative focuses on fostering collaboration, knowledge-sharing, and advocacy to safeguard the rights of vulnerable populations, including women and girls.

Through sustained technical support and resources, HAMRAH aims to build a stronger Afghan civil society equipped with essential organisational infrastructure, leadership skills, and collaborative networks to preserve hard-won gains and advance rights and protections for vulnerable groups.

Currently, we are supporting 10 Afghan CSOs in exile, located around the world, that continue working partially or fully inside Afghanistan to protect vulnerable populations, including women and girls, LGBTQ+ communities, and individuals with disabilities.

More about Global Dialogue  

We currently host seven large networks and collaborations, serving more than one hundred independent funders, including Ariadne, the network of European funders for social change and human rights; the Funders Initiative for Civil Society (FICS); the International Education Funders Group (IEFG); Migration Exchange; Philanthropy for Social Justice and Peace (PSJP) and HAMRAH, an initiative to strengthen the resilience and increase the impact of a cohort of Afghan civil society organisations in exile. We’re proud to have incubated several influential, award-winning charities, including Each Other (formerly RightsInfo), IMIX and The Five Foundation.   

Global Dialogue has just completed year one of an ambitious three-year strategy which includes aspirations to be a trusted partner in philanthropy support, with an organisational approach that is consistent with our mission – endeavouring to practice rights, equity and diversity in our operations as well as pursuing it through our programmes. We want to be more visibly active in pursuing our mission, elevating the work of the programmes we host, and taking and making opportunities to promote rights, equity and diversity in philanthropy more broadly.   

Overview    

The Senior Programme Officer - Development & Advocacy will play a vital role in advancing the HAMRAH initiative and strengthening the resilience of cohort organisations through fundraising, research, joint policy advocacy, communication, and capacity development. This position requires a dynamic and caring professional with experience working with Global South CSOs, as well as the passion and empathy to drive strategic initiatives, build partnerships, and amplify programmatic impact. In this role, you will collaborate closely with HAMRAH's partner cohort organisations (10 CSOs in exile), mentors, the advisory board, and other key stakeholders. The right post holder will be comfortable responding to the needs of a cohort of organisations whose priorities may change, which can lead to working in ways that require flexibility. There will be opportunities to explore, discuss and debate new ideas and consider how the latest research could benefit the cohort of organisations.

The Senior Programme Officer - Development & Advocacy will report to Programme Director.

Job Description 

Fundraising and Grant Writing: Work with the Programme Director to identify funding opportunities, lead the drafting and reviewing of proposals, concept notes, and grant applications for the HAMRAH initiative and its cohort organisations. Monitor funding trends and donor priorities to develop tailored and compelling proposals.

Policy and Joint Advocacy: Support HAMRAH and cohort organisations in designing and implementing targeted joint advocacy campaigns, including strategy and messaging development.  Help facilitate policy dialogue and engagement with relevant stakeholders, including government officials, donors, and civil society networks, to advance the priorities of HAMRAH and its cohort organisations.

Research and Analysis: Conduct research and analysis to inform programme strategies, advocacy efforts, and policy development. This includes helping produce briefing papers, reports, and articles with clear recommendations based on HAMRAH’s work and evidence.  Also monitor emerging trends, challenges, and opportunities in Afghanistan and other exiled communities across Global South to ensure programming remains responsive, relevant and impactful. 

Communication and Reporting:  Lead the development of newsletters and other digital communication materials to showcase HAMRAH’s achievements and cohort organisations’ work.  If needed and approved by cohort, coordinate digital engagement strategies, including website updates and social media campaigns, to enhance HAMRAH visibility and outreach. Lead the drafting of narrative and financial reports to donors.

Capacity Development: support assessment of capacity-building needs of cohort organisations and develop tailored training plans to address identified gaps. When needed, provide technical support to cohort organisations to strengthen their operational and programmatic capacities.

Learning and Exchange: Support the planning and execution of online and in-person cross-learning exchange workshops with partner organisations in the Global South. Facilitate opportunities for collaboration and collective learning, and help establish global solidarity networks, platforms, and resources to enhance knowledge-sharing among cohort organisations.

Person specification 

Required 

• At least 5 years of experience in programme support across fundraising, joint advocacy, partnership, research and capacity development, particularly in the non-profit or international development sectors.

• Degree in a relevant field, or equivalent knowledge that could have been gained through lived experiences or informal learning. 

• Demonstrated experience in grant writing and successfully developing funding proposals for institutional donors, foundations, or multilateral agencies.

• Previous experience in policy dialogue, joint advocacy and policy development, particularly engaging with government stakeholders, donors, and civil society networks.

• Experience in research, mapping, analysis, and writing skills, with the ability to produce high-quality reports, proposals, and policy documents.

• Demonstrated communication and networking skills, including experience in digital engagement and social media strategy.

• Strong Empathy and care for activists and human rights defenders, with a strong commitment to enabling their work and safeguarding their well-being who are operating in a complex and challenging environment.

• Demonstrated cultural competency, with confidence in building relationships across different cultures, navigating power dynamics, and engaging with stakeholders from diverse cultural and professional backgrounds.

• A “self-starter” able to work independently and collaboratively, with the ability and energy to multi-task and thrive in a small team and flat organisational structures.  

• Experience in designing and delivering capacity-building initiatives, including training and resource development.

• Willing to travel internationally for meetings and events (up to 4 weeks a year). 

Desirable

• Experience working with and collaborating with CSOs in the Global South, with a strong understanding of their dynamics and challenges.

• Demonstrate passion and commitment to HAMRAH’s mission, focusing on supporting strong female leaders and activists at the forefront, while ensuring HAMRAH’s role is to serve and empower them.

• Experience in policy engagement, research, and analysis within the humanitarian and development sectors, particularly in contexts similar to Afghanistan, with a focus on the impact of issues on small grassroots organisations.

• Experience in building partnerships, movements, and networks with Global South CSOs, fostering collaboration and solidarity.

• Experience in identifying and helping manage project risks, including implementing safeguarding measures and conducting due diligence.

Impact & Evaluation Officer

Hours of work: Part time (0.5 of full time – 17.5 hours a week) post with occasional weekend and evening work and overnight stays.
Salary: £27,000 (FTE) (this is a part-time role and the salary will be pro-rated)

About Re-engage  

Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.  

Our volunteers work together to create better communities and help to enrich the lives of our members by giving them something to look forward to. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.

Respectful, determined, warm, pioneering, and local: we are Re-engage and we are bringing generations together. 

Our vision is a world where no one is ever too old to make friends and enjoy social interaction. 

Our mission is to work within communities to end social isolation and loneliness in older people. 

Role purpose 

In this role you’d be supporting the Head of Impact and working alongside the policy and impact officer to deliver our impact and evaluation activities. This includes delivering our monitoring, evaluation and learning framework; conducting bespoke research; working directly with beneficiaries and volunteers; and using technology to demonstrate and communicate the impact Re-engage has on the lives of older people experiencing loneliness and social isolation. 

Re-engage is committed to learning and development and to flexibility and will provide all necessary training for the right candidate. 

Main tasks and responsibilities:

• Support the administration and ongoing development of our regular monitoring, evaluation and learning activities, including monthly, quarterly and annual reporting
• Administer the routine capture of impact and evaluation data, using our systems and CRM database, ensuring the accurate recording of data in line with GDPR guidelines and best practice
• Conduct a range of evaluations using both quantitative and qualitative methods including online, telephone and paper surveys, interviews and focus groups 
• Analyse and prepare impact and evaluation data for teams across the organisation, including our fundraising, communications, service delivery, engagement and senior management teams 
• Maintain and support the development of impact and evaluation digital content on the organisations intranet and external website
• Use technology, including Microsoft Customer Voice, PowerBI, Dovetail and Canva to analyse and communicate impact and evaluation data for both internal and external audiences, including the production of reports, infographics and digital dashboards
• Conduct primary and secondary research for funded projects and service development
• Support the administration of our Advisory Group, made up of our beneficiaries who provide regular feedback and input into our services 
• Support the administration of impact and research volunteers, delivering inductions, allocating tasks, communication and providing ongoing support 
• Support the impact team with general administration, including handling the impact mailbox, data entry and postal mailings 
• Support the administration of the impact team’s policy and influencing work
• General responsibilities:
• Show a clear commitment to Re-engage’s values, culture and mission to end social isolation and loneliness in older people 
• Take time to familiarise yourself with and follow all Re-engage policies and procedures.  
• You may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out-of-hours work required. 

Person specification: 

Essential 

• A degree (or equivalent) in any subject or demonstrable equivalent experience in research/data analysis/evaluations or similar (paid or voluntary) 
• Basic data collection and/or analysis experience
• Excellent interpersonal, written, and verbal communication skills - able to engage with and communicate with older people and generally with people from all walks of life  
• Understanding of, or interest in learning about loneliness, social isolation and issues that affect isolated and lonely older people 
• Excellent IT skills and good knowledge of Microsoft packages including Excel, Outlook, Word, and PowerPoint 
• Self-motivated, organised and methodical approach to work with excellent time management and ability to work with minimal supervision and deliver against KPIs 
• A confident and competent administrator with excellent attention to detail and a strong understanding of the importance of record-keeping 
• Understanding of the importance of brand and commitment to the brand guidelines 
• A dedicated place to work in your home with sufficient broadband for permanent Wi-Fi and access to multiple cloud-based systems 

Desirable 

• A degree in a relevant field such as social sciences, psychology, social research, statistics, data analysis or similar 
• Experience of designing and/or conducting social research or evaluations, including surveys, interviews and/or focus groups 
• Understanding of a range of monitoring and evaluation methods including qualitative and quantitative methodologies of data collection 
• Understanding of confidentiality and the implications of GDPR when working with volunteers and with older people.  
• Advanced Excel or Power BI skills and experience  
• Experience of presenting data/research/findings in multiple formats e.g. reports or presentations to different audiences 
• CRM or database experience 
• Experience of working in a charity and/or with grant-funded projects 

We are an equal opportunities employer

Re-engage is committed to encouraging equity, diversity, inclusion and belonging among our team of staff and to eliminating unlawful discrimination. We want the Re-engage team of staff to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.
 
How we recruit 

Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best.   We understand that you may not meet every requirement listed, but if you feel you could make a valuable contribution to our charity, we encourage you to apply. You may be a great fit for this or another role.
 
We use the recruitment platform Hireful.  Using Hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles 
 
The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV.   To enable this please ensure your name you use on the application form matches exactly with that on your CV.
 
We also add competency questions to the process which asses your approach to real issues that you would face in this role.   Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leader board of candidates. 

We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.

Deadline to apply is Sunday 12th January 2025 and interviews are expected to be held the week of 20th January 2025.

REF-218 665

The Vacancy

Part Time (21 hours) Learning and Development Officer. Aligned to East Anglia District

Are you passionate about helping to further the mission of our churches, circuits and districts? Are you an excellent facilitator and educator? Do you have imagination, creativity and a pastoral heart for understanding rural communities and those living on the edge? If you are, we would like to hear from you. As an experienced professional with a proven track record in learning and development, you will be part of the GB-wide Learning Network of the Methodist Church, encouraging and resourcing life-long learning.

This position is aligned to the East Anglia Methodist District and will work with circuits and churches in rural, coastal and urban settings. The role includes a wide range of learning and development activities within the life of the church. These are aimed at supporting, encouraging and inspiring the church in living out ‘Our Calling: to respond to the gospel of God’s love in Christ and to live out its discipleship in worship and mission’. The Learning Network works primarily with lay and ordained church leaders, equipping them as they in turn seek to equip all God’s people.

As the successful applicant aligned to the East Anglia District, you will work with other team members across Learning Network and the wider Connexional Team, to support, encourage and inspire Methodist people in all aspects of their calling as together we seek to be an inclusive, justice seeking, evangelistic and growing church.

About you

The role includes:

enabling, equipping and resourcing through preparation, delivery and evaluation of a wide range of contextually relevant learning and development activities, events and initiatives, both for onsite and online contexts;
supporting circuits in exploring vision and developing mission plans;
facilitating effective and potentially transformational conversations on a variety of subjects;
helping churches in their commitment to support the Church’s aspiration to be inclusive, justice seeking, evangelistic and growing;
working collaboratively with colleagues to plan, develop and review learning and development programmes;
contributing your particular gifts and experiences to enhance learning and development across the connexion
a requirement to travel, and work during some evenings and weekends
a requirement to live within the East Anglia District of the Methodist Church
a requirement to be a member of a church in good standing with Churches Together in Britain and Ireland or equivalent.

Key skills include:

Building good relationships with the Districts and with individuals and communities across the church and beyond;
Good communication (including digital mediums), planning, organising, and leadership skills;
An understanding of safeguarding;
Supporting adult learners;
Theological thinking and the ability to facilitate others in developing theological conversation;
The ability to work with people across a broad demographic;
Flexible and creative approach.
You will have significant experience in offering learning and development support and theological reflection in a relevant context.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

The successful applicant will be required to live within the geographical area of the East Anglia Methodist District and will be expected to travel for work purposes.

Closing date: 15 January 2025

Interviews to take place on: 3 February 2025 in Thetford

N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Harris Hill are delighted to be working with a health related charity to recruit for the Data Protection & Governance Officer in order toensure that the charity’s processes personal data in compliance with UK data protection laws.

You will play a key role in managing data breaches, providing expert guidance, and fostering a culture of compliance across the organisation.

As a Data Protection & Governance Officer you will:

• Provide expert advice on the Data Protection Act 2018 and UK GDPR.
• Investigate and manage potential data breaches, ensuring compliance with ICO guidelines.
• Maintain and update data protection policies and procedures.
• Complete and oversee compliance documentation such as ROPAs and DPIAs.
• Deliver staff training on data protection.
• Support governance and risk management processes, including preparing reports and coordinating meetings.
• Assist with the implementation of best practices outlined in the Charity Governance Code.

To be successful, you must have experience:

• Certified Data Protection Officer (CDPO), IAPP CIPP/E, CIPM, or similar certification.
• Proven experience in data protection roles, including conducting DPIAs.
• Ability to engage assertively and work collaboratively.
• Practical experience working in the role of a Data Protection Officer
• Experience acting as a subject matter expert in privacy and data protection
• Ability to communicate with a range of stakeholders at differing levels of seniority
• Experience in undertaking Data Protection Impact assessments (DPIAs)
• Good knowledge of corporate governance and procedures
• Experience using relevant systems to manage good governance and data protection

Desirable Skills:

• Experience in the charity sector.
• Background in risk and compliance.

  Salary: £40,000 - £45,000 per annum

Contract type:Full-time, permanent

Location- Fully remote with occasional meeting in London

 Closing date: 10th January at 8am

Interview: 1st stage: w/c 13th January

2nd Stage w/c 20th January

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are partnering with Tearfund on this new role, which will co-lead the Church and Supporter Engagement team.  This role, the Head of Church and Supporter Engagement (Churches), will focus on developing relationships with churches to maximise income and engagement.

Tearfund is a Christian organisation who work with local churches and organisations in over 50 countries to tackle the complex challenges of poverty and support the lives of those in greatest economic need, through sustainable development, and by responding to disasters and challenging injustice. Their vision is to see people freed from poverty, living transformed lives and reaching their God-given potential.

You will be responsible for growing the number of churches giving and engaging with Tearfund, growing the number of individuals engaged through churches and events, retaining and building loyalty among existing supporting churches, and growing income and engagement with new church networks.

Your responsibilities include achieving challenging annual fundraising targets, both cash income and regular giving, aligned with the UK fundraising strategy. You will work to ensure that all fundraising activity is aligned with Tearfund’s wider vision, mission, and brand identity. As part of this, you will manage agency partners for fundraising campaigns and will be responsible for a large, complex budget. You will lead a team of approximately 25 people across the UK

Your leadership will be vital in shaping a team culture of growth, ambition, and spiritual leadership. You’re someone who sees fundraising as more than just a numbers game - you see it as a ministry, building a network of supporters who share a heart for Tearfund’s mission.

For more information, please contact Adam Stacey, Managing Director, Charisma Charity Recruitment.

Applications should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the equality act 2010 it is a genuine occupational requirement that the postholder is a practicing evangelical Christian and in agreement with the Tearfund statement of faith.

Closing date: 6 January 2025
Interviews with Charisma: Must be completed by 13 January 2025
First-stage interviews with Tearfund: w/c 20 January (online)
Final-stage interviews with Tearfund: 3 February (in-person)

About The Role
Contract: This is a fixed-term contract until February 2026.
We have an exciting opportunity for a motivated and inquisitive individual to join our Innovation and Integrated Appeals team as an Integrated Appeals Officer. Your focus will be supporting cross-organisational fundraising appeals, helping to maximise all opportunities for the Society so we can reach our ambitious income targets.
You will be working with teams across Alzheimer’s Society to support the delivery of the Forget Me Not and Christmas Appeals. You’ll be responsible for leading on critical project areas across these appeals, including marketing, stewardship, and operations.  You will also work closely with the Fundraising Innovation team to innovate and test to find opportunities and improve efficiencies.
This is an exciting time to join the team as we grow our appeals!
You will:

- Contribute to the planning and development of each appeal cycle.
- Build and nurture relationships, working closely with internal stakeholders to deliver key elements of the appeals.
- Lead project working groups for Forget Me Not Appeal collections.
- Be responsible for recruiting and stewarding collections volunteers, including paid and warm marketing and supporter journeys.
- Ensure all communications and materials are in line with the overall concept and messaging across appeals.
- Support on evaluations, providing recommendations for future appeals.

Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction.  This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
About you
The successful candidate will work with teams across the organisation, so we are looking for a great communicator who can build and develop relationships. You will be inquisitive and enjoy making improvements and efficiencies in processes and ways of working.

- You have excellent project management skills.
- You have experience in developing and delivering excellent communications to supporters.
- You are a team player who can build and maintain strong relationships.
- You can monitor, collect, and analyse data to produce recommendations.
- You are an excellent communicator.
- You are a creative thinker, keen to test and learn.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

The Vacancy

Full time (35 hours) Learning and Development Officer (aligned to Chester & Stoke-on-Trent and Isle of Man Districts)

Are you passionate about helping to further the mission of our churches, circuits and districts? Are you an excellent facilitator and educator? If you are, we would like to hear from you. As an experienced professional with a proven track record in learning and development, you will be part of the GB-wide Learning Network of the Methodist Church, encouraging and resourcing life-long learning.

This role is aligned to two Methodist Districts, Chester & Stoke-on-Trent and Isle of Man, and covers a wide range of learning and development areas within the life of the church, aimed at supporting, encouraging and inspiring the church in living out ‘Our Calling: to respond to the gospel of God’s love in Christ and to live out its discipleship in worship and mission’. The Learning Network works primarily with lay and ordained church leaders, equipping them as they in turn seek to equip all God’s people.

As the successful applicant, aligned to both the Chester & Stoke-on-Trent District and Isle of Man District, you will work with other team members across the Learning Network and the wider Connexional Team to enable Methodist people in all aspects of their calling as together we seek to be an inclusive, justice seeking, evangelistic and growing church.

About you

The role includes:

enabling, equipping and resourcing through preparation, delivery and evaluation of a wide range of contextually relevant learning and development activities, events and initiatives, both for onsite and online contexts;
supporting circuits in exploring vision and developing mission plans;
facilitating effective and potentially transformational conversations on a variety of subjects;
helping churches in their commitment to support the Church’s aspiration to be inclusive, justice seeking, evangelistic and growing;
working collaboratively with colleagues to plan, develop and review learning and development programmes in areas such as leadership development, biblical literacy, vocation, worship leading and preaching, pastoral care, ministerial wellbeing, supervision, conflict resolution, mission and ministry with all ages;
contributing your particular gifts and experiences to enhance learning and development across the connexion
a requirement to travel, and work during some evenings and weekends.
a requirement to live within the Chester & Stoke-on-Trent District of the Methodist Church and to travel to the Isle of Man as required
a requirement to be a member of a church in good standing with Churches Together in Britain and Ireland or equivalent.

Key skills include:

Building good relationships with the Districts and with individuals and communities across the church and beyond;
An ability to work interculturally - being sensitive to working across different nations or jurisdictions, with an understanding of contextual theology;
Good communication (including digital mediums), planning, organising, and leadership skills;
An understanding of safeguarding;
Supporting adult learners;
Theological thinking and the ability to facilitate others in developing theological conversation;
Flexible and creative approach.
You will have significant experience in offering learning and development support and theological reflection in a relevant context.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

The successful applicant will be required to live within the geographical area of the Chester & Stoke-on-Trent Methodist District and will be expected to travel to the Isle of Man for work purposes.

Closing date: 12 January 2025

Interviews to take place on: 4th February 2025 in Crewe

N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About the role

SSAFA’s Network & Community team, operating across the UK, are proud to announce this role as part of their strategic development plans.

This is a new fundraising opportunity to help provide support for serving personnel, veterans and their families ensuring that no-one battles alone.

Supported by the Statutory Grants Manager, this role is fundamental in developing, supporting and championing new and existing fundraising from health providers and local authorities. The aim is to increase income generation in this area whilst raising SSAFA’s profile within local authorities and health care provision. This initiative will require relationship development and bid writing skills to create effective proposals for support.

SSAFA is entering into an exciting period of strategic development within this proven income stream. If successful, you will be the part of a small team with potential for career development.

There will be an occasional need to travel across the UK and to work evenings and weekends at key events.

About the team

You will join a small, established and dedicated team who cover the whole of the UK. With regular team meetings and a variety of communication mediums you will be given ongoing support, training and mentoring throughout. We are a remote team and well connected to all colleagues. This supports and drives our determination and success.

About you

We are looking for an exceptional candidate who thrives on challenge. A determined, highly motivated individual, with a track record of securing significant funds. A natural communicator with proven success with bid writing and presentation skills. A confident networker, able to represent the charity to external stakeholders, build strong relationships, communicating effectively across the region whilst working from home. An ability to self-motivate with a can-do attitude is a must.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Download the full job description on our vacancy page via the Apply button.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 5 January 2025

Interviews: Virtual interview w/c 13 January 2025

• Lead and strengthen organisation after a period of significant change
• Be a key part of the executive team

About Our Client

Being able to walk, wheel or cycle can change your life: from improving your health, reconnecting with friends and family or being able to get about without the expense or stress of a car journey.

Sustrans is the charity that has been working since 1977 to make this possible for more people. We need a new Executive Director of Finance and Resources to help realise our ambitions for 2030 and beyond.

Our new strategy for 2025-30 is exciting. We're going to make the 12,000-mile National Cycle Network that we created almost 30 years ago even better, transform the school run, put active travel at the heart of new developments and link up walking, wheeling and cycling better with public transport. And we're renewing our brand so we can engage more people to help us make their community better.

You'll join us as the charity emerges from a major reorganisation, so we need a leader who can inspire support, bring teams together and get things done.

Job Description

The purpose of this role is three-fold.

First, to ensure that Sustrans has the people, money, processes, controls and systems to deliver its 2025-30 strategy, as efficiently and effectively as possible. 

Second, to support the CEO in holding the organisation to account for delivery, and to drive continual improvement of this delivery across all functions.

Third, through effective financial planning and control, to ensure that Sustrans remains financially sustainable.

To do this effectively, this role is responsible for the following functions: Finance; IT; People; Planning, Governance & Assurance.

Key responsibilities:Finance

• Responsible for the overall financial strategy and financial planning for the charity, including the development of effective financial policies, and for the annual budget and business plan.
• Leading all financial operations of the organisation including business partnering, financial analysis, accounting and treasury, contract and grants management, and procurement. Provide regular financial updates, recommendations and strategic insights to the Executive, Board of Trustees and associated sub-committees.
• Lead the promotion and delivery by the whole organisation of good financial management so that the funds and assets for which the Charity is responsible are safeguarded and used appropriately, economically, efficiently and effectively.
• Accountable for producing annual statutory accounts for each financial year.

IT & Systems

• Strategic oversight of IT operations and successful evolution and implementation of our Systems & Technology strategy and roadmap.

People

• Responsible for developing Sustrans' culture and people capability by ensuring the right structures and processes are in place to nurture and develop the Charity's people. This includes determining relevant strategies and HR and policies, and then ensuring their implementation through an approach of continual improvement.

Governance* Planning & Assurance - including Risk, Health and Safety, Legal, Data Management, Procurement, Planning, Reporting, 3rd line programme and project assurance, Continuous Improvement

• As the designated Executive lead for Health and Safety - review, update and ensure the effective delivery of Sustrans Health and Safety Policy.
• Responsible for the Charity's risk framework, enabling the Board to set the organisation's risk appetite and then for the processes and tools that enable risk to be rigorously identified and managed.
• Data governance, ensuring compliance and risk minimisation on all matters of data protection and governance.
• Developing and implementing the processes required to ensure consistent and timely reporting of all performance across the Charity and up to the Board of Trustees, to ensure line of sight into delivery of the strategy and provide the foundations for improvement.
• Second line assurance of project and programme delivery across Sustrans.
• NOTE: Governance* and third line Corporate level assurance sits within this Portfolio but reports to the CEO.

The Successful Applicant

• Qualified member of an accountancy body or holder of an equivalent qualification.
• Extensive experience of strategic planning and effective implementation.
• Experience of successfully leading and managing complex organisational change and improvement with quantifiable results.
• Experience of leading teams successfully through change.
• Proven track record of leading and developing high performing teams to deliver organisational excellence, impact, and efficiency.
• Experience of implementing organisation-wide business planning, budgeting, and reporting framework.
• Deep knowledge of financial planning and strategy.
• Financial Acumen: Ability to think strategically about financials and put this into practice through budgeting and business planning.
• Up-to-date knowledge of relevant financial legislation, accounting conventions, and best practices.
• Proven track record of managing complex projects and programme delivery.
• Experience (ideally in multiple sectors) at executive level across multiple portfolios.
• Experience of working collaboratively across organisational functions, and geographies.

What's on Offer

This role offers a salary of £107K plus benefits.

As with all our leadership positions, this is a hybrid role. We welcome applications from across the UK, as we have offices across the country. 

You won't need to be tied to an office but will provide regular visible leadership to teams with some travel to meetings and events across the UK. 

Work life balance is important at Sustrans and appreciated by all who work here. We offer flexible working including a 9 day fortnight. 

This role is closing January 27th 2025 and will remain open on our website until this date. 
Contact

Rochelle George
Quote job ref
JN-122024-6614789Z

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

About The Role
This is a varied and exciting communications role which sits in the fast-paced High Value Operations team in the Income and Engagement directorate. In the role, you’ll work closely with colleagues across the High Value Fundraising teams and beyond to lead on writing high value funding proposals, impact reports, event collateral and other impact focussed donor communications (£100,000+). You’ll be working collaboratively with teams across the organisation to gather the information you need to demonstrate impact for our donors – including major donors, trusts and corporate partners.
Working to briefs provided by fundraising relationship managers, you’ll use your knowledge of the organisation to create compelling and emotive narratives tailored to the donor, putting the stories of people affected by dementia at the heart of your proposals and reports. Your written work will engage supporters and encourage donations towards projects being delivered across Alzheimer’s Society. In the role, you’ll also review the written work of colleagues and feedback about how they can be strengthened in line with a set of quality principles.
Impact Comms is a close-knit, dynamic, virtual team who have the opportunity to get together face to face at least once a quarter. You’ll work closely alongside one other Impact Communications Officer and the two Managers in Impact Communications. And as part of the wider High Value Operations team, you’ll be empowering fundraising teams to deliver a first-class experience to their supporters.
You will:

- Have a proven track record in producing high-quality written communications, ideally for a fundraising audience.
- Have experience in making complex information engaging and accessible for different audiences.
- Have a problem-solving approach and be comfortable working in a busy team where no two weeks are the same.
- Confidently work with stakeholders across the Society to provide a high quality, seamless experience for our supporters
- Expertly create exciting, bespoke high-value (£100,000+) proposals that secure major donations, and demonstrating the impact of these donations through tailored, compelling reports that inspire future support.

About you
You are:

- A strategic thinker with a passion for creative writing who is able to juggle multiple projects at once
- Able to communicate, particularly in writing, compellingly, persuasively and credibly with a range of audiences
- Able to adapt and present complex information accurately, clearly and succinctly
- Able to manage several projects proactively and simultaneously: setting priorities, solving problems, working collaboratively, and meeting agreed standards and deadlines

A broad existing knowledge of the UK voluntary sector is required, while knowledge of working with high value audiences (charitable trusts, corporate partners and major donors) would be beneficial to the role, but not essential. This is a fantastic opportunity for someone who is looking to develop their communications skills and their understanding of High-Value fundraising and donor communications more widely, as you’ll get the opportunity to take a creative lead on a huge range of written comms within a supportive and collaborative team
If in doubt, please contact the Talent Acquisition Team for further support.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

About Us

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.Never has this been more important than today. 

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.

The Role

We have a fantastic opportunity for someone to join us in the position of Energy Adviser, to work on either a full or part time basis. Job share applications are also welcome. This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.

NEA’s Energy Advisers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. Their main role is to provide one to one advice to clients referred through the charity’s Warm and Safe Homes helpline and to deliver energy advice presentations to groups.  They also get involved in a range of tasks to support these activities.  Energy Advisers sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.

This post is subject to enhanced vetting and barring check.

What you will need to succeed

Working within our Communities Directorate you will have demonstrable experience of delivering Energy Advice and helping others.  Therefore, it is vital that you have empathy, confidence and knowledge of the issues facing vulnerable low-income households.

You will have knowledge and understanding of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.

You will also have knowledge of assistance available for energy efficiency improvements to low-income households.

You will be an excellent communicator, with proven experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders – with the desire to make a positive difference to people’s lives.

NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions, however we would particularly welcome applications from those living in Kent and the South-East.  Home working and office-based locations are available. Preferences will be discussed with candidates at interview. Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. 

We are offering:

 £28,163 – £33,205 (FTE) – Scale 5-6, Points 12-22 (plus £3,300 London Weighting if applicable). New appointments are usually made at the starting point of the scale.

• 11½% non-contributory pension.
• 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
• Flexible working arrangements including the opportunity for Hybrid working.
• Enhanced family friendly payments.
• Employee Assistance Programme.
• Employee benefits platform.
• 18-Month Fixed Term Post.

The closing date for all applications is 12:00 noon Monday 13 January 2025. We anticipate interviewing the two weeks commencing Monday 20 January 2025. Full details of the posts and an application form are available on our website.

How to apply:

Apply online by clicking 'apply via website'.

Please note CVs will not be accepted as part of the application process.  No recruitment agency or advertising enquiries, please.

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

NEA aims to be an equal opportunities employer.  We welcome applications from all people with the necessary skills and experience for the post.Charity Registration No. 290511.  Company Registration No:  01853927