Community Coordinator Jobs

Member Services and Allocations Coordinator

Wigston, Leicester, LE18 4TP

Salary: £24414 per annum

Location: Wigston, Leicester, LE18

Hours: Full Time, 37.5 hours per week

Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Reporting to: Member Services Manager

FareShare Midlands is the region’s largest food redistribution charity. We take good-to-eat surplus food from the food industry and get it to our Members - frontline charities and community groups all over the Midlands. We turn an environmental problem into a social solution.

Last year we redistributed almost 5,794 tonnes of food from our warehouses in Birmingham, Leicester and Nottingham. It is sorted and stored by our dedicated teams of staff and volunteers, and then redistributed to around 800 Members including food pantries and cafes, homeless shelters and drop-in centres. These local organisations turn the food into food parcels, affordable shopping and delicious meals for people of all ages. As well as food, our Members provide vital support to families and the elderly, many of whom are facing challenging circumstances and living in poverty.

Our food reaches more than 83,000 vulnerable people every week, providing 13 million meals. At the same time, we are growing our Employability Programmes to help people gain work experience, skills and jobs.

The Role

Working within a central Membership Services team, you will ensure that food stock is allocated in a safe, timely and accurate way to optimise the service provided from each of our warehouses to our community members whilst ensuring excellent customer service with members.

Key duties and responsibilities:

· Contacting and liaising with members as appropriate in relation to food orders and processing using online stock system

· Manage the allocations process to ensure all allocations are completed accurately and timely … working with the Warehouse Manager’s across all sites

· Adjusting existing membership - weights / frequency / day changes / fulfilments

To do this you will need to:-

· Understand how memberships and charging structures work and apply theses accordingly

· Monitor inbox for membership change emails

· Liaise with member and discuss cost incurred / saved

· Liaise with Warehouse Managers on scheduling/ capacity

· Update pipeline, calendar & schedule with member changes when a new member is scheduled

· Update Gladys (Stock management System) with information and fee

· Confirm with members via email any stock changes made

· Dealing with telephone and email enquiries effectively and with high standards of customer service

· Develop and maintain good, sustainable relationships with community food members

· Undertake other duties appropriate to the nature of the post as stipulated by your line manager

· Work in accordance with our Customer Services Charter and to communicate this to relevant parties

· Help deliver excellent customer service to our groups & Holiday programmes within the Midlands, ensuring that we work closely with funders and groups to deliver good quality food to all our projects

Person Specification - Skills, Qualities & Experience

Essential

• Competent in IT
• Sound numeracy skills
• Exceptional planning and organising skills, including attention to detail, an ability to prioritise and meet deadlines working with own team
• Good communication skills, including a good telephone manner, with experience of customer service
• Ability to multitask, prioritise and manage time effectively, with flexible working including weekends when required
• A good knowledge of food would be desirable

Values and behaviours 

• A commitment to Equal Opportunities
• An appreciation of FareShare Midlands’ mission and vision
• Flexibility of approach and ability to work in a team
• Proven ability to develop and maintain good working relations, with both internal and external audiences
• The roleholder will be required to work flexibly.

How to Apply:

If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

All Applicants must have “Right to Work” in the UK.

Closing date for receipt of applications is Thursday 5th December 2024 at 12pm.

We're now The King's Trust. And we're still working for young people.

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

Our Events team is looking for someone who’s hard-working, diligent and enthusiastic to become the new Events Co-ordinator at The King’s Trust!

You will support the team across a range of exciting and diverse events which will raise funds to help young people across the UK. Your role will be essential to ensuring the success of these events as you will provide high quality administrative support across the team; dealing with the financial aspects of events, stewarding supporters and managing inboxes. You will have experience working in a events, customer services role, or equivalent.

This role is perfect for you if you enjoy working in a fun, fast-paced environment, supporting across multiple projects and can effectively multi-task, prioritise and have excellent interpersonal skills.

Why we need this role:

Last year, we helped more than 70,000 young people, with three in four young people on our programmes, move into work, education or training. 

Our job is to inspire and support young people, to help them reach their potential so that they can thrive and society can prosper.

The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law.

We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us.

Perks for working at The Trust:

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
• Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
• Interest free season ticket loans
• Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• In-house learning platform! Develop your skills for your career and your role
• The Trust will contribute 5% of your salary to the Trust Pension Scheme
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
• Generous life assurance cover (4 x annual salary)

Here at The King's Trust, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

We are committed to equality and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders.

ABOUT US

School of Hard Knocks (SOHK) is a charity that exists to empower and support children who are struggling to thrive in their education. By fostering an environment of genuine acceptance and through the use of physical activity and group and one-to-one support sessions, SOHK enables people to find meaning and purpose to life. All of SOHK's activities are underpinned by an evidence based sport for development framework called the 5Cs.

OVERVIEW

School of Hard Knocks is embarking on an ambitious new 3-year fundraising strategy that will see us more than double our income and increase our audience reach so we can support more young people to complete their education and reach their potential. We have not yet proactively explored challenge events or community fundraising and yet we believe this could be an exciting growth area for the charity. We currently run one special event a year, but again, we see opportunity to grow our calendar of special and donor engagement events.

The purpose of this role is to build challenge and special event and community fundraising to support the delivery of our ambitious fundraising strategy. You will be an enthusiastic fundraiser, focused on building growth in our events portfolio and bringing creativity and events knowledge to the role. You will develop excellent relationships with our donors and corporate partners who engage in our events, supporting them to maximise their fundraising for the charity.

You will need to use your experience, creativity and proven event planning skills to ensure the success of our ambitious plans for achieving an effective events calendar for the charity.

This is a maternity cover contract with the potential to extend after the initial 12 months.

KEY RESPONSIBILITIES

Events Fundraising:

• Work to achieve the Fundraising strategy by effectively initiating and delivering a calendar of challenge and special events suitable for our audiences across the UK, that will drive audience reach and income, focusing on delivering a good return on investment and achieving set objectives.
• Develop excellent donor journeys for all participants and attendees, putting in place effective and efficient processes and procedures.
• Work with the Marketing and Communications Manager to design and implement appropriate marketing strategies to maximise participation for all events including pre-, during- and post-event publicity.
• With support from the Communications team, develop timely social media content and achieve local media coverage by gathering compelling supporter stories.
• Ensure all supporter records are kept up to date with all interactions and the highest quality data is captured.
• Effectively follow all appropriate protocols and policies for the handling and receipting of donations and sponsorship monies and accurate recording of supporter information. Ensure all information is recorded in line with data protection legislation (GDPR).
• Work with the wider Fundraising and Communications Team to ensure a seamless donor experience for all and optimise cross-selling opportunities where appropriate.
• Monitor progress against set KPIs, report analysis of challenge events to the Director of Fundraising and review performance to ensure effectiveness. Provide relevant data and insight to inform next steps and plans for future growth.

Community Fundraising:

• Work with the Director of Fundraising to devise and implement an annual fundraising plan for community fundraising.
• Work with the Regional Fundraising Managers to maximise opportunities for Community fundraising in the areas we work in.
• Steward all community fundraising activities in England, ensuring our supporters have all the information and materials they need to make their events a success.
• Proactively seek new community partnership opportunities. Liaise with relevant members of staff to attend new business meetings and write compelling cases for support to win local community partnerships.

Other:

• Deliver safe fundraising events and activities ensuring the charity always operates within legal requirements and best practice. Ensure risk assessments are completed on events.
• Be willing and flexible to work outside of office hours to attend events, when necessary. Must be willing to travel around the UK on occasions to attend fundraising events and activities.
• Foster effective and productive relationships with key stakeholders including Corporate Social Responsibility Managers, Chairs & Trusties, senior volunteers and event coordinators.
• Represent the Charity’s Mission by speaking passionately about the charity to donors, and delivering presentations and talks on occasions, inspiring them to join in our mission to make a difference.
• Proactively seek out new opportunities for the charity to grow our income.
• Always work to collaborate across teams to enhance fundraising efforts and strengthen donor engagement.
• Assist in developing fundraising strategies and contribute innovative ideas.

ABOUT YOU

Knowledge & Experience:

• Fundraising Expertise: A proven track record of achieving financial targets through fundraising activities, ideally in mass participation and/or special events.
• Relationship Management: Demonstrable experience in building and nurturing strong relationships with a wide variety of individuals – ranging from community fundraisers to senior volunteers or senior-level corporate executives - to drive engagement and income. Skilled in identifying, establishing, and retaining new supporters, with a focus on effective supporter care and stewardship.
• Digital Proficiency: Strong working knowledge of CRM systems and relevant digital platforms to manage supporter data, track engagement, and enhance communication strategies. Experience using digital tools to streamline processes and optimise fundraising outcomes.
• Fundraising legalities and health and safety. Demonstrable understanding of Fundraising legalities and requirements to hosting a safe fundraising event for all. Excellent understanding of GDPR and integrity in data handling and management.

Skills:

• Communication: Excellent written and verbal skills to recruit and retain supporters, with experience in creating engaging presentations and delivering public speeches to diverse audiences.
• Teamwork and Independence: Confident and self-motivated, able to work autonomously and as part of a multi-disciplinary team, with strong interpersonal skills.
• Strategic Thinking & Creativity: Able to translate strategic aims into plans, with strong research and problem-solving abilities. Quick to identify and act on new opportunities.
• Organisation: Strong planning and organisational skills, able to manage multiple priorities and maintain attention to detail.

TERMS OF APPOINTMENT

• This is an interim role, for 12 months from January 2025.
• The salary is £30,000 - 32,000 depending on experience.
• You will get 25 days annual leave per year plus UK National Holidays. Also, we give any normal working days between Christmas and New Year as additional holidays.
• Reasonable flexible working arrangement offered, but you must have the ability to work outside of core hours and travel across the UK when necessary.

Nightingale Hammerson is a leading specialist in the care of older people, supporting over 250 Residents from the Jewish community. We have two care homes- Nightingale House in Clapham and Hammerson House, Wohl Campus in East Finchley. We provide residential, nursing, dementia, respite, and palliative care.

We understand the importance of personalised care that centralises the needs of the Resident, with an on-site therapy team, which includes a dietitian, and a wealth of activities for Residents to enjoy.

We are incredibly proud that Nightingale House is rated “Outstanding” and Hammerson House, Wohl Campus as “Good” in its first year of opening, by the Care Quality Commission (CQC)

As a Relationship Centred Care Coordinator, you will foster positive relationships, enhancing staff and Residents' wellbeing, and promote a respectful workplace culture.

What will your typical day involve?

In this role, you will lead workshops on key topics like Namaste Care, Dementia Care, communication, and team building to enhance staff skills and the care experience. You will advocate for staff wellbeing through reflective practice sessions, Schwartz Rounds, and other initiatives, fostering resilience and peer support. Collaborating with the psychology team, you will help build a culture of respect, communication, and inclusivity. Additionally, you will listen to relatives' feedback and support the relative peer support group every other month.

You will guide RCC Champions alongside Registered Managers, encouraging effective communication and engagement, and work to embed the Relationship-Centred Care strategy throughout the organisation. As a role model, you will demonstrate excellent communication with residents, promoting respectful, meaningful interactions

Who are we looking for?

The ideal candidate will have an NVQ Level 3 or QCF Level 3 in Health & Social Care or equivalent, along with a strong understanding of dementia care, communication strategies, and relationship-centred care principles. A passion for person-centred care is essential, as is experience in healthcare, social care, or a related field with a focus on dementia care or RCC principles. 

The candidate will also have leadership or coordination experience, particularly in facilitating team building, care-related workshops, and staff development. Proficiency in Microsoft Word and Excel is required. 

While understanding Jewish culture and familiarity with reflective practice and Schwartz Rounds are desirable, they are not essential.

What is in it for you?

• Car parking on site (Nightingale House)
• Transport from East Finchley Tube Station (Hammerson House)
• Access to the Apples and Honey Nightingale preschool and daycare on-site (Nightingale House)
• A friendly, supportive, team working environment
• Highly competitive rates of pay
• Training & development opportunities 
• Flexible working patterns
• 25 days including bank holiday annual leave, increasing over time
• Subsidised staff restaurant (Nightingale and Hammerson House)
• Refer a friend bonus scheme (T&C applied)
• Cycle to work scheme
• Perkbox

Hours

The role is part-time (3 days per week) and a job share with an established Relationship Care Coordinator.

22.5 hours per week

Salary

£17.77 per hour

Apply Now

If you meet the above requirements, we would love to hear from you!

It is very important to us that, as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.

Our Values

Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.

Safeguarding

Our positions are subject to Enhanced DBS Disclosures which will be completed upon successful application. All applications will be dealt with on an individual basis in accordance with our policy and organizational requirements.

Diversity

We champion diversity and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Are you passionate about making sure people get the support they need to transform their lives? Are you motivated to facilitate peer support for people affected by spinal cord injury?

If so, Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people affected by spinal cord injuries.

About the role:

When a person or their family member sustains a spinal cord injury it is a life changing experience. They can feel very isolated and that no one understands what they’re going through.

Back Up’s mentoring service is there to help. We know that peer support can have a life changing impact and our Mentoring Team are the ones who can facilitate this through matching them with a suitable mentor who will be able to support them over a series of phone calls to reach their goals. The Mentoring Team Leader leads the team through providing excellent line management and driving the delivery of the team’s business plans to empower the team to ultimately support more people affected by spinal cord injury

In addition to leading the team, a Mentoring Team Lead will assist in creating mentoring relationships and support mentors and mentees as appropriate, assess mentee suitability and provide support in the process of identifying, recruiting and training new mentors.

A Mentoring Team Lead will be motivated to achieve the aims, targets and milestones that have been set in terms of making quality matches and will be comfortable and efficient with data management and GDPR compliance.

Lived experience is an advantage; but most important is your sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Location:

· Home or office based, but with occasional travel around the UK as required.

· Occasional visits to the Back Up office in Wandsworth, London and surrounding area.

How to apply

Please apply by emailing recruitment @ backuptrust . org . uk by midday on Friday 6th December with:

· A CV detailing salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.

· A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description.. This statement is crucial; CVs alone will not be accepted.

· A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.

We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  First interviews will be held from the week beginning Monday 9th December 2024.  If you cannot make any of those dates, please indicate this when you apply. 

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any step, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role.  Please email recruitment @ backuptrust . org . uk.

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

This is one of two posts created with the purpose of developing a Stage 2 National Lottery Heritage Fund partnership bid in the Chilterns National Landscape for the project entitled Not Bourne Yesterday: Chalk Stream Communities of the Chilterns (NBY). This new role provides a rare and exciting opportunity to join a multi-disciplinary team working in one of the country’s finest and most accessible protected landscapes.

We are seeking a highly motivated and dynamic individual to help create a long lasting impact through building commitment to, and enthusiasm for, stronger community engagement with heritage (natural and cultural) across the project area.

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

London & the South East

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.

· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

• Flexible working hours to balance home and working life

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Company car for front line care posts

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

The Energy Neighbours Information and Data Manager is responsible for setting up and managing the systems that enable all staff and organisations involved in the project to gather and use information and data. Information and Data Manager works with the Project Manager to make good use of staff and partners time through excellent information systems.

The Energy Neighbours Information and Data Manager ensures the whole team has the information and data systems they need to engage and support residents and community organisations – and be accountable to partners and funders. The Information and Data Manager ensures information and data is secure, up to date and used to improve and develop the project.

The aim is that the project starts in February 2025.

Closing date Thur 12 Dec, 12 noon.

What we are looking for:

• An experienced, enthusiastic information manager
• Experience of developing and managing data systems which meet the team and project’s needs
• Advanced data management and analysis skills, able to use database systems
• Ability to support surveys, data analysis and present key results
• Able to provide staff training and guidance documents, enabling others to use systems and follow good data management practice
• Relevant level 5 (HND) qualification or able to learn at this level
• Supports TSL Kirklees aims and values

This role does not require expertise in climate change or energy technology.  If you don’t quite have everything on the list, you can still apply. We will consider opportunities to help the right person to develop into the role.

Third Sector Leaders Kirklees has received more than £900,000 from The National Lottery Community Fund, the largest community funder in the UK, to empower local people to take individual and collective climate action and reduce fuel poverty in their community.

The Energy Neighbours project has a clear community capacity-building approach, aiming to work inclusively with communities and community organisations, listening to local priorities, experimenting and learning together, being transparent and accountable and sharing decision-making.

The project will help more community buildings and homes to be more energy efficient, by providing expertise, training, volunteering and sharing learning.  Energy Neighbours supports and funds organisation development, community activities, volunteering, community business and partnership development, helping communities have a stronger voice and more capacity to impact on their priorities and concerns.

The new Energy Neighbours team includes a Project Manager, Project Coordinator and an Information and Data Manager. These three posts support four Community Energy Development Workers who work with community organisations and residents in priority areas of Kirklees.  The project partners include the Kirklees Climate Commission, local experts on energy and independent evaluation support.

TSL Kirklees

TSL Kirklees is a local charity, with members involved in hundreds of community organisations. TSL promotes other local community organisations, provides training, supports partnerships and helps people get involved in community activities by reducing barriers and providing support.

TSL Kirklees believes in the potential of our community organisations and non-profits to improve our society and community, and we're on a mission to harness their skills, talents, and innovative solutions. The Voluntary, Community, and Social Enterprise sector is evolving and we know that individuals and organisations are facing incredible pressures. We also know the solutions lie within our communities. 

Are you ready to help shape the future of our vibrant communities? Join us on this exciting journey to empower communities and create thriving neighbourhoods.

The Energy Neighbours Information and Data Manager will work closely with and report to the Energy Neighbours Project Manager.

OUR VISION

A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.

OUR MISSION

To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training programmes.

OUR VALUES

• Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.
• Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.
• Integrity: We act with integrity and communicate openly with all our stakeholders.
• Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

Overview

About SEO London

SEO London is a registered charity in the UK dedicated to offering educational, training, and mentoring support to students and young professionals from low socioeconomic and ethnic minority backgrounds.
Our programmes foster pre-professional development, facilitate career access, and ensure long-term success in various competitive global industries. Since our establishment in 2000, SEO London has played a pivotal role in advancing workplace diversity and inclusion. Numerous alumni, who have benefited from our transformative initiatives, now occupy key positions in leading UK and global corporations and firms. Our collaborations span across industries such as investment banking, asset management, consulting, commercial real estate, technology, alternative investments, insurance, and corporate law. Through partnerships with our sponsor firms, we empower our participants by providing industry insights, employability support, and exclusive access to job and internship opportunities in their chosen sectors.

Who we support

SEO London supports students and young professionals from ethnic minority groups and low socioeconomic backgrounds. We aim to support those who need us the most.
Ethnic minority groups:  As per UK government guidelines, we use ethnic minority to describe all ethnic groups other than White British or other White backgrounds.
Low Socioeconomic backgrounds: At SEO London, socioeconomic background is assessed as belonging to one or more of the following: household income, free school meal status, refugee or asylum seeker background, experience of local authority care, education and occupation of parents, and history of having lived in social housing.

Role Description

Overview

Sponsors for Educational Opportunity (SEO London) is looking to hire a Senior Marketing Coordinator, reporting to the Marketing and Communications Manager.

• Job Title: Senior Marketing and Communications Coordinator
• Team: Outreach and Communications
• Location: 41 Great Guildford Street, London SE1 0ES

We offer flexible and hybrid working but office-based work is required from all staff on a regular basis. For this role we require the post-holder to be in the office for a minimum of 2 days per week.  

• Reports to: Head of Outreach and Communications
• Term: Permanent Role
• 14 hours per week
• Ideal start date: ASAP
• Annual salary: £31.5K (pro rata)

We are open to flexible arrangements. 

The Senior Marketing Coordinator role at SEO London presents an exciting opportunity for a detail
oriented professional to work in a dynamic environment. This position requires a hands-on approach, allowing the individual to execute various marketing strategies and initiatives effectively. The primary responsibility is to implement the marketing plan across multiple platforms, ensuring alignment with SEO London's mission, values and strategic objectives.

Accountabilities

Social Media Management

• Input into a review of SEO London’s social media plan and engagement tactics. 
• Manage SEO London's social media accounts, including LinkedIn, Instagram, Twitter, Facebook and TikTok.
• Oversee the social media request process, liaising with other teams to capture compelling content.
• Execute the social media plan by creating weekly posts, including content writing and visual asset design, and social media ads where relevant.
• Maintain the DEI calendar, ensuring timely updates and incorporation into the weekly plan.
• Collaborate with the charity to engage staff with external communications and monitor programme-specific accounts for brand consistency.
• Collate social media metrics for internal reporting purposes. 

Website Maintenance

• Conduct regular maintenance and edits to the website, ensuring content is current and relevant.
• Update the media centre and monitor analytics and reporting to assess website performance.
• Design 2D and video assets for the website, with the potential for video editing for other purposes.

Administrative Tasks

• Manage design administration by maintaining Canva and PowerPoint templates and supporting other teams with finalised external assets.
• Oversee merchandise inventory and orders, as well as other ad-hoc administrative tasks as needed.

Content Creation and Management

• Create engaging content for social media posts, newsletters, and website updates that reflect the organisation's impact and promote its mission.
• Think creatively and outside the box to deliver exciting and engaging content and visual assets targeted at students and existing and potential sponsor firms.

Analytics and Reporting

• Monitor and report on the effectiveness of marketing efforts across social media and the website, using metrics to drive continuous improvement.

Team Collaboration

• Work closely with other departments to ensure marketing efforts align with programme goals and organisational priorities.

Other Accountabilities and Responsibilities

• Support the marketing and promotion of programmes to student audiences across campuses in the UK.
• Assist in the execution of digital marketing campaigns during recruitment seasons, collaborating with the outreach staff members to align marketing efforts.
• Contribute to the execution of B2B marketing strategies aligned with SEO London’s business development goals.
• Foster relationships with various stakeholders including corporate partners, students, alumni and the broader community, ensuring targeted communications are relevant and impactful.

Required qualifications

• Bachelor's degree in a relevant field or equivalent.
• Advanced level in English, with strong creative writing abilities.
• Minimum of 2 years’ work experience in a similar role.

Skills and Experience:

• Proven experience in social media management and digital marketing.
• Familiarity with analytics tools to assess and improve social media and website performance.
• Project management skills with a focus on execution.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Canva.

Desirable Skills and Knowledge

• Experience with Salesforce CRM and Photoshop.
• Understanding of the UK’s education system and DEI principles.
• Salesforce CRM.
• Photoshop.
• Knowledge of the UK’s education system.
• Good understanding of diversity, equity, and inclusion.

Behaviours

• Positive and proactive self-starter.
• Creative thinker with the ability to generate innovative ideas.
• Outstanding written and verbal communication skills.
• Highly organised and capable of managing multiple tasks simultaneously.
• Flexibility and ability to work collaboratively and with various.
• Application of DEI knowledge to foster a positive organisational culture.

What we offer?

• Annual Leave: 28 days + Bank Holidays.
• Enhanced Family Friendly Policy.
• Enhanced Pension Scheme
• Flexible working (2 days in the office) and a lovely office space by Borough Station.
• Benefits:
  1. Employee Assistance Programme
  2. Discounted Gyms via Medicash
  3. Charity workers discounts 
  4. Critical Illness Cover
  5. Cash plan Healthcare and more…

Closing date for applications

Closing date for applications: January 6th
First and Second interview: on rolling basis

Equal opportunities Statement

SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable. 

Safeguarding

All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.

Right to work

Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.

About the Roundhouse:
Roundhouse is an iconic music and arts venue in Camden. Since the 1960s we’ve opened up space for creativity to empower people and communities – day in, night out. We’re on a mission to raise the creative potential of the UK so we give young people and artists the space to experiment, develop skills and be part of incredible moments that go down in history.

The Role

This role is a vital part of an ambitious, creative, and high-performing fundraising team, contributing to a collaborative, can-do culture. The successful candidate will play a key role in securing long-term support for Roundhouse's impactful work with young people. The position will involve supporting the Trusts and Statutory team in delivering exceptional donor cultivation and stewardship, contributing to high-value funding applications, and managing a personal portfolio of grants.

This is an exciting time to join the Roundhouse’s Partnerships and Philanthropy team as we enter a new business plan, with ambitious goals for our programming and fundraising in the years ahead.

Occasional weekend and evening work will be required according to business need.

About you:

This position provides an excellent opportunity for a driven individual to progress in their fundraising career. It is well-suited to someone who is highly organised, possesses exceptional written communication skills, and excels in a fast-paced, creative setting.

We welcome applications from people who feel they can bring their own skills, experiences and ideas to the table and empower those around them to do the same. We encourage those currently underrepresented across the cultural sector and all intersections of our diverse society to apply.

The successful candidate must have a current and acceptable DBS check, or be willing to undertake one due to the nature of the role. 

For more information please download the full job description from our website and if you would like to apply, and feel you have the skills and experience we are looking for, please click “Apply Now” to complete your application by 8th December.
 

Contract: Permanent

Hours: 35 hours per week (excluding breaks)

Salary: £29,348 per annum 

Application Deadline: 8th December 2024

Interviews: 18th December 2024

Benefits:

• 25 days’ holiday per year plus bank holidays pro rata

• Pension scheme

• Cycle to Work and Tech Scheme

• Season ticket loan

• Employee Assistance Programme (EAP)

• Health Cash Plan

• Group Life Assurance

• National Arts Pass

• Staff discount at our bar and café

• Complimentary staff tickets

All personal data submitted to the Roundhouse in the form of personal details forms is used for recruitment purposes and equal opportunities reporting only. By submitting a personal details form, you consent to the Roundhouse retaining your personal data for these purposes. Personal details forms contain your name, address and details relating to your gender, religion and nationality. All forms are anonymised before use. In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months. 

Want to join three-time award winning charity, FoodCycle? As our Community Fundraising Manager you will drive income from community fundraising across the country, ranging from rotary clubs, university RAGs, schools etc. You will encourage and support local fundraising initiatives by FoodCycle volunteers, and participate in sponsored challenge events such as marathons and bike rides.

You will be a self-starter who thrives on engaging with different stakeholders to raise money and profile for FoodCycle. You will have experience of community fundraising, as well as event planning and delivery. You will have excellent verbal communication skills and confidence to give presentations. As this is a hybrid role, you will need to live within a commutable distance of Vauxhall, London.​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments. ​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.​

Deadline for your application:Sunday 1st December 2024.​​

Interview process: Shortlisted candidates will need to prepare a presentation to deliver at interview.

Interviews: planned for Tuesday 10th December.

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member.

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

As the Trust and Foundation Coordinator, you will support the International Programmes Department (IPD) by:

• Programme Development: Enhancing institutional funding to raise essential funds for Muslim Aid’s international humanitarian and development programmes through Trusts, Foundations, and Partner Offices.
• Quality Assurance: Assisting the MEAL Manager in developing and implementing effective MEAL systems to ensure quality service delivery across all programmes.

You will play a crucial role in this newly formed unit, working closely with partners, country offices, and donors to improve systems within the IPD and support the dynamic global programme portfolio of Muslim Aid.

About the Role:

1.  Lead donor mapping process for Trusts and Foundations. Continuously, update this mapping document regularly based on engagement with prospective donors.
2. Lead the proposal/concept development process for T&F and MA Partner offices submissions.
3. Support the Global Programme Development and Quality Assurance Manager in managing a portfolio of institutional donor grants relationships and implement donor engagement strategies for prioritised donors (including FCDO, UN agencies, USAID, SIDA, START Network, etc.).
4. Support the Monitoring Evaluation Accountability and Learning (MEAL) Manager to strengthen MEAL system globally. This includes ensuring high-quality data tracking progress, analysing data, and generating knowledge and documentation of best practices.
5. Work with Country Offices, Global Programme Development and Quality Assurance, Humanitarian and Programme units to support on disaster responses and associated appeals.
6. Support the unit in providing the development and implementing capacity development workshops for the IPD team, country offices, and partner offices either face to face or virtually.

About You:

To be successful in this role, you will need:

1. Educated to bachelor’s degree level.
2. Experience of successfully fundraising and dealing with institutional donors and international donors with a focus on Trusts and Foundations.
3. Experience and understanding of monitoring and evaluation of programmes; using quantitative and qualitative research data collected in support of programme development.
4. Significant experience and knowledge of effective budgetary control and grant management.
5. Good interpersonal and communication skills and ability to liaise effectively with people at various levels. Good tact and diplomacy at all times.
6. Strong and well-developed analytical skills coupled with strong bid and report writing skills.

Why you should apply:

Ready to make a global impact? Join Muslim Aid as a Trust and Foundation Coordinator and drive our humanitarian and development initiatives forward. If you excel in fundraising, grant management, and donor engagement, we want you on our team. Your expertise in monitoring and evaluation will ensure our programmes are exceptional. With outstanding communication and interpersonal skills, you will secure the vital funds that power our mission to support vulnerable communities worldwide. Become part of a dynamic, innovative team and make a difference. Apply now and transform lives!

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

The Energy Neighbours Project Manager leads and manages the Energy Neighbours project, managing all staff and contracts that are part of this new project, starting in February 2025.

Closing date Thur 12 Dec, 12 noon.

What we are looking for:

· An experienced, enthusiastic, manager of projects and partnerships

· Experience of collaboration, capacity-building and/or working co-productively

· Supports TSL Kirklees aims and values

· Strong IT, communication, relationships and organisational skills

· Able to take responsibility for all project finances and reporting

· Ability to lead and represent this innovative project

· Relevant degree level qualification or able to learn at this level

This role does not require expertise in climate change or energy technology.  If you don’t quite have everything on the list, you can still apply. We will consider opportunities to help the right person to develop into the role.

Third Sector Leaders Kirklees has received more than £900,000 from The National Lottery Community Fund, the largest community funder in the UK, to empower local people to take individual and collective climate action and reduce fuel poverty in their community.

The Energy Neighbours project has a clear community capacity-building approach, aiming to work inclusively with communities and community organisations, listening to local priorities, experimenting and learning together, being transparent and accountable and sharing decision-making.

The project will help more community buildings and homes to be more energy efficient, by providing expertise, training, volunteering and sharing learning.  Energy Neighbours supports and funds organisation development, community activities, volunteering, community business and partnership development, helping communities have a stronger voice and more capacity to impact on their priorities and concerns.

The new Energy Neighbours team includes a Project Manager, Project Coordinator and an Information and Data Manager. These three posts support four Community Energy Development Workers who work with community organisations and residents in priority areas of Kirklees.  The project partners include the Kirklees Climate Commission, local experts on energy and independent evaluation support.

TSL Kirklees

TSL Kirklees is a local charity, with members involved in hundreds of community organisations. TSL promotes other local community organisations, provides training, supports partnerships and helps people get involved in community activities by reducing barriers and providing support.

TSL Kirklees believes in the potential of our community organisations and non-profits to improve our society and community, and we're on a mission to harness their skills, talents, and innovative solutions. The Voluntary, Community, and Social Enterprise sector is evolving and we know that individuals and organisations are facing incredible pressures. We also know the solutions lie within our communities. 

Are you ready to help shape the future of our vibrant communities? Join us on this exciting journey to empower communities and create thriving neighbourhoods.

The Energy Neighbours Project Manager will work closely with the CEO and all TSL employees to deliver TSL’s strategic goals.