Community Coordinator Jobs

Our Greenwich Counselling Service, including our culturally specific Asian service, has been offering free counselling to Greenwich borough residents for more than 40 years. It has grown organically from telephone counselling and crisis intervention to longer term and culturally specific counselling and relationship work. Counselling sessions are delivered by our dedicated and highly professional volunteer counsellors, as well as a small team of counselling coordinators. We consider accessibility, responsiveness, and a client-centred approach to be the key strengths of our service.

We are currently seeking an Asian Counselling Service Coordinator who will work directly with clients as well as managing and supervising the team of volunteer counsellors. You will work closely with the Clinical Leads and other members of the clinical team.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 6th October (11:59pm)

Likely interview date: Week beginning 14th October

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.

It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.  

We are looking for a Communications Coordinator.

Help us make more happen at one of the UK’s leading universities, UCL. We’re looking for someone to take our digital communications forward, grow our social media channels, and keep us at the cutting edge of content and trends. You’ll run the day-to-day operation of our primary digital channels, including social media, and support other teams across the charity to use their digital channels effectively, making sure our communication is consistent and high-quality.

This is a full time and permanent role. This role is also a hybrid working role, where 40% of the role will be on campus based.

Have you got experience of delivering communications campaigns to diverse audiences? Have you got good working knowledge of effective marketing and communications practices? If the answer is yes, then we want to hear from you. 

Our ideal candidate will plan, create and publish a regular schedule of high quality and engaging content across our digital communications channels, including through newsletters and social media, delivering a consistent brand experience, messaging and tone of voice for key audiences. The right candidate will work with creators to develop content that is relevant to our audience and supports our priorities. Where required, create original content to support specific projects and campaigns. The successful role holder will also be responsible for content on our websites and digital assets, ensuring content is high quality, accessible and reflects the organisation’s values.

The coordinator roles are vital components of this project. We want to attract candidates from the South West of England with sound local knowledge and able to travel in the region - these will be important parts of this job.

Purpose of the roles:

• To be responsible for the development, coordination, and delivery of Neighbourhood Watch’s partner project involving Neighbourhood Watch volunteers within the South West.
• Recruit, training and coordinate volunteers so they can deliver information sessions to community groups. 
• Research areas in needs of support and book venues where information sessions will be delivered by volunteers.
• Be able to travel to events in order to support volunteers and ensuring information sessions are delivered to the highest and consistent standards, and that feedback requests are acted upon swiftly.

Hours of employment are:

0.8FTE (28 hours per week)
8 months fixed term contract. Core hours are Monday to Friday 10am-12pm and 2-4pm with an unpaid lunch break.

Essential Skills and Competencies:

• Effective Communication: Demonstrate strong communication skills, with the ability to engage both individuals and large groups confidently and clearly.
• Leadership and Inspiration: Excel at motivating, involving, and inspiring stakeholders to achieve common goals.
• Research and Information Gathering: Skilled in conducting thorough research and use information to support event delivery and volunteering.
• Time Management: Capable of independently managing your time and balancing various responsibilities within your role.
• Task Organization: Skilled at prioritizing and organizing tasks to meet deadlines.
• Collaborative Teamwork: Experience working effectively within a geographically dispersed team, maintaining communication and alignment across different locations.

A full, clean UK driving license use of a car and availability to attend the events if required. You will need to be able to drive around Wiltshire, Gloucestershire, Somerset, Dorset, Devon and Cornwall.

Desirable Skills and Competencies:

• Volunteer Management: Proven experience in recruiting, training, and coordinating volunteers, ensuring their effective contribution to project goals.
• Event Planning and Execution: Experience in planning, organizing, and delivering successful events, ensuring high-quality outcomes.

You’ll be:

• Passionate about the role of volunteers within the crime prevention community
• Very approachable, responsible, reliable and personable
• Open to learn from feedback and adjust to them
• Committed to promotion of equality and diversity
• Committed to the aims and values of Neighbourhood Watch.

Benefits of working for Neighbourhood Watch include:

• Flexible working hours
• Stakeholder Pension
• Cyclescheme
• Techscheme

The Role Within Unseen

Unseen provides support to people who have experienced Modern Slavery and Human trafficking and actively champions capturing voices in our work and providing development opportunities for those we are working with.

The Policy & Research team are currently leading three projects. The Survivor Involvement Coordinator will support in the delivery of these projects.

 This role will work with Unseen’s Policy & Research Team and have regular interactions with staff across Unseen’s wider teams including Support Services, Fundraising, Media & Communications and Operations.

Purpose of the role

The postholder will support the collation of lived experience voices into our research work focused on policy impact on what really works to prevent modern slavery. The postholder will work closely with the Policy & Partnerships Manager, the Policy & Partnerships Officer, Senior Caseworkers and Unseen’s Survivor Consultant Volunteers and be responsible for supporting and improving our wellbeing activities, survivor voice forum and consultant focus groups.

The Development Coordinator is a new role created to enable the Worthing Theatres & Museum Development team to raise crucial funds that will support the organisation in achieving its ambitious goals.

WTM has recently undergone a significant fundraising review and a new strategy is now in place. This strategy reflects the organisation’s need to increase fundraised income over the next 3 years (2024 - 2027) to meet its ambitious creative and capital plans to deliver on its mission to offer transformative creative experiences for the community of Worthing.

The postholder will work closely with the Head of Development and Development Manager to deliver the ambitious fundraising strategy for WTM. They will be responsible for raising funds of up to £10,000 per application from primarily Trusts and Foundations and some local corporate partners, and supporting the team with operational tasks including financial processes, events and communications.

Main Duties, Tasks and Responsibilities

Fundraising and Relationship Management

● Manage relationships with Trust and Foundation funders giving up to £10,000 per year including ongoing donor stewardship, reporting writing, crediting etc.

● Secure new income by applying for grants and funding of up to £10,000 to support a range of WTM projects from Trust and Foundations and from local businesses including researching trusts and businesses, identifying suitable projects within the WTM portfolio to apply for, writing bids etc.

Development Operations and Support

● Lead on supporter crediting for the department ensuring that all supporters are acknowledged in relevant digital and print materials across the year.

● Act as day-to-day point of contact for the Development team’s use of the Spektrix database ensuring best practice.

● Work with the Finance team to monitor Development income on a monthly basis and report back to the Head of Development and Development Manager.

See attachment for further responsibilities 

Introduction   

Nightingale Hammerson cares for over 250 residents, tailoring our approaches within our residential, nursing, dementia, respite, and palliative care teams. We are enormously proud of our homes, with our South London home, Nightingale House, rated 'Outstanding' and our North London home, Hammerson House, rated 'Good' by the Care Quality Commission (CQC), in its first year of opening. 

As our Intergenerational Care Coordinator, you will lead the intergenerational care strategy, organising events and building connections across generations. You'll collaborate with schools, community groups, and Jewish organisations, while designing lesson plans and contributing to educational projects. Your work will have a positive impact, promoting our values and enhancing lives. 
 
What will your typical day involve? 

You will lead the intergenerational care strategy, working with Nightingale Hammerson teams and external stakeholders. Key tasks include organising intergenerational events, creating spontaneous engagement opportunities, and fostering communication with Jewish organisations, synagogues, schools, and community centres. 

You'll produce reports to show the impact of the programme and contribute to educational and research projects. Impeccable customer service is essential, as you'll welcome visitors and ensure a positive experience. Additionally, you'll develop departmental processes to improve efficiency and promote Nightingale Hammerson’s values. 

You’ll also handle telephone and email enquiries, maintain strong working relationships, and occasionally support evening and weekend events. 

Who are we looking for? 

The ideal candidate will be educated to degree level or equivalent, with a Diploma in Intergenerational Care and Education being essential. They must demonstrate a willingness to have a positive impact on people’s lives, possess excellent communication skills with a kind and caring approach, and have a strong understanding of Jewish culture and way of life.  
 
Essential skills include literacy and numeracy for producing written materials and statistical information, alongside excellent IT skills, particularly in Word, Excel, PowerPoint, record systems, and video call programmes.  
 
Flexibility to meet service needs and the ability to work independently without constant supervision are key.

Experience in healthcare or educational settings is required, along with experience in leading or coordinating groups. The candidate should have experience designing lesson plans, and while experience in leading intergenerational engagements is desirable, it is not essential.

What is in it for you? 

• Car parking on site (Nightingale House) 

• Transport from East Finchley Tube Station (Hammerson House) 

• Access to the Apples and Honey Nightingale preschool and daycare on-site (Nightingale House) 

• A friendly, supportive, team working environment 

• Highly competitive rates of pay 

• Training & development opportunities  

• Flexible working patterns 

• 25 days including bank holiday annual leave, increasing over time 

• Subsidised staff restaurant (Nightingale and Hammerson House) 

• Refer a friend bonus scheme (T&C applied) 

• Cycle to work scheme 

Hours 

Full-time 37.5 hours a week 

Salary 

£31,000 - £34,000 (FTE) per annum 

Apply Now 

If you meet the above requirements, we’d love to hear from you! 

It’s also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis. 
 
Values
 
Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork. 

Agencies 

No Agencies, please. 

Safeguarding 

Our positions are subject to Enhanced DBS Disclosures, which will be completed upon successful application. All applications will be handled individually, following our policy and organisational requirements. 

Sponsorship 

This role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points-Based Immigration System. 
Please do not apply if you require sponsorship. 

Diversity 

We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. 

Fundraising Supporter Development Coordinator

About the role

As CUF works towards a new strategy and refreshed mission, vision and values, fundraised income is crucial for supporting its programmes and core operations. You will coordinate campaigns, direct marketing appeals and other supporter communications, using fundraising best practice, to maximise Church Urban Fund’s income for all components of individual and church giving. This role will report to the Head of Fundraising and Communications.

 

Job Description

Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR)

Contract: Permanent

Hours: 35 hours per week (flexible working arrangements considered)

Salary: £32,000 – £35,000 depending on experience.

Annual Leave: 22 days + 3 CUF discretionary days + Bank Holidays per annum.

 

Key Responsibilities

Instigate and undertake activities in the following key areas:

· Individual Supporter Acquisition

· Individual Supporter Development

· Individual Supporter Journeys and Touchpoints

· Manage income and expenditure budgets

· Work across the team

· Work across CUF

How to apply:

To apply, please send/email an up-to-date CV and covering letter outlining your relevant skills and experience, relating to the listed responsibilities, skills and experience

Closing date: 5:00pm Friday 4th October 2024 with interviews during week commencing 21st October 2024 (in London)

Church Urban Fund is an equal opportunity employer and values diversity.

Support Coordinator

Here at Stroke Association, we’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in the Salford area.

This is an exciting home based opportunity working with stroke survivors and their families to support them following a stroke.

Position: S11212 Stroke Association Support Coordinator (two posts)

Location: Home-based, Bury. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings).

Hours: Part-time, 28 hours per week (flexible working available)

Salary: Circa £21,391 per annum

Contract: Our services are contracted, we currently have funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 13 October 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 23 and 24 October 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service.

The Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Support clients to make informed lifestyle changes that will help them to prevent further strokes.

· Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.

About You

· A caring profession, ideally with experience in supporting people with disabilities.

· Setting up and running support groups.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Stroke Association

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities. 

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Community Leader (Director) - L'Arche London

ABOUT THE ROLE

Hours of work: 37.5 hours per week (occasional evenings and weekends)

Salary: 57,000-60,000 per annum (including London weighting)

Place of work:   L'Arche London Community Office, West Norwood, SE27

Some travel and overnight stays will be required within the UK

Contract type: Permanent

Closing date: Sunday 29 September, 11:59pm

As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:

• Paid sick pay, up to a maximum of 7wks (depending on length of service)
• Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
• Interest free loans and salary advances available
• Free eye tests and a contribution towards the cost of glasses if you need them for work
• Free DBS / PVG checks
• Free SSSC registration
• Free Blue Light Card
• Professional membership fees paid if they are directly relevant to your role
• Free Employee Assistance Programme available to everyone
• Up to 5 days paid compassionate leave
• Up to 6 days paid (pro rata) for time off for emergency dependents leave
• Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
• Paid mileage costs at HMRC rate
• Working from Home Allowance for those in office-based roles but for whom no office is provided
• Specialist bereavement counselling for employees and their family members
• Free Life Assurance up to 4 times gross annual salary
• Access to the Bike to Work scheme
• Joining shared meals since cooking and having a meal together is what we are all about

Main purpose of the role:

The Community Leader (Director) leads the Community in living the mission of L’Arche in our community life, by providing outstanding, person-centred and financially sustainable care and support services, by support for shared community and spirituality, and by engagement with the wider community around us.

Are you a leader who can:

• Inspire and lead a diverse and talented community of over 100 individuals with and without learning disabilities -  people we support, employees, volunteers, long-term friends and members.
• Oversee and develop £2.5 million worth of registered care, supported living, and day services, ensuring compliance with CQC requirements, alignment with the L’Arche vision and values, and maintaining financial sustainability.
• Lead a team of 70 employees through strategic direction, effective processes and service delivery, and emotionally intelligent, collaborative, forward-thinking people management.
• Represent L’Arche London externally in fundraising efforts, outreach to build local partnerships, and participation in L’Arche UK leadership and governance forums.

• Embody and advocate for the L’Arche ethos of cultivating deep, long-term, and mutually transformative relationships between individuals with and without learning disabilities.
• The L’Arche London Community includes nine supported living services, one registered care home, and two day workshops, serving 34 individuals—all located within a mile of West Norwood Station.

The Role

• Lead a community that intentionally responds to the needs, choices and context of our members, and is faithful to the L’Arche UK Vision and Values, and Mission statement, and to a co-created Community Mandate and plan.
• Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services. .
• Ensure the Community’s financial sustainability through robust financial planning and management. 
• Foster a culture that maximises the voice and power for people with learning disabilities, and builds listening and collaboration between Community members with and without learning disabilities (including through an active Community Support Group, Community Council, Community Gatherings, listening circles, and other forums).
• Lead and manage a diverse, committed, and engaged leadership team to achieve objectives, set a positive culture, and support the personal and professional growth of our leaders.
• Cultivate an open, creative, and inclusive spiritual life, inviting everyone in the Community to deepen their collective growth.  Support and encourage events that build community belonging.
• Model, advocate for, and embrace the L’Arche ethos of deep, long-term, and mutually transforming relationships between people with and without learning disabilities.
• Be a visible representative of L’Arche locally, developing relationships with community houses, surrounding neighbourhoods, local authorities, professional organisations, schools, faith communities, and L’Arche worldwide.
• Contribute to the national work programmes of L’Arche UK, and collaborate with Community Leaders of other L’Arche Communities, to share skills, best practice and resources. 

About you:

• Senior leadership experience in support to adults with learning disabilities  (or transferable skills and experience in a closely-related field).
• Experience leading and managing an organisation to deliver results, and to change in response to risks and opportunities.
• Experience leading and developing diverse teams to flourish, individually and together.
• Good financial planning skills and experience successfully managing a substantial budget.
• Evidence of the ability to think strategically, and work collaboratively to turn strategies into deliverable and measurable plans.
• Passionate about person-centred support, authentic relationships, and full opportunities for people with disabilities.
• Enthusiastic about the values, and mission of L’Arche, with the wisdom to combine our different needs, voices and priorities into an inclusive, dynamic, and nurturing community.
• Collaborative and resilient leader, skilled in setting culture and direction, coaching people, addressing under-performance, and adapting to various people and styles.
• Emotionally intelligent, with compassion, self-awareness, courage, integrity, and humility and a readiness to be present and visible to people across the Community.
• A good listener, able to reflect and lead others in reflective practice, receptive to mentorship and seeking help.
• Organised and capable of prioritising, delegating, and working autonomously.
• Able to listen to the whole community, and foster free speech, innovation, creativity, collaboration and consensus.
• Effective communicator, adept at adapting to diverse groups and individuals, including those with learning disabilities.
• Committed to build a diverse community that includes people of different ages, abilities, cultures, nationalities, sexualities, faith perspectives, and life experiences.
• Dedicated to ongoing professional and personal development, with a commitment to acquiring new knowledge and skills relevant to the role.

About us

In L'Arche London, we are intentionally inclusive, bringing together those with and without learning disabilities, in our community of more than 100 people. One of the L’Arche UK communities, we’re re part of a federation that includes over 150 communities across 37 countries and 6 continents.

Our community includes over 30 people with learning disabilities, with lots of different support needs, who we support at home and in our workshops. Alongside them are dedicated community members, volunteers, friends and neighbours, all integral in fostering a warm and inclusive atmosphere. Our team of employed assistants provides further support and care to our core members.

We have lots of diversity and lots of opinions.  We love people, we love our busy, vibrant city, and we welcome everyone to build a community that values each individual and embraces the beauty of differences. Since 1977, our mission has been to create an environment where diversity is celebrated, creativity cherished, and independence nurtured.  Together, we want a more inclusive, compassionate world.

A full job description and person specification can be found in the attached Recruitment Pack.

The closing date is midnight on Sunday 29 September 2024. 

First round interviews are expected to take place between 10 and 16 October.

To apply, please read the full job description and person specification and answer the questions on our online application form. 

Please also read our privacy notice for job applicants.

Family Support Coordinator

Pure Insight are looking to recruit a Family Support Coordinator.

Location: Stockport
Salary: £25,000 – £27,500 (pro rata)
Contract: Permanent
Hours: 25 - 28 hours per week
Annual Leave: 24 days plus bank holidays, increasing to 26 days after 2 years and then up to 27 after 5 years employment

Benefits:

• A friendly fun and supportive working environment.
• Great flexible working options.
• Extensive learning and professional development opportunities
• Employee Assistance Programme
• Generous annual leave entitlement of 24 days plus bank holidays. Increasing to a max of 27 days after 5 years.
• Chance to earn extra days annual leave based on performance.

We are currently in the process of reviewing our employee pension and seeking to introduce healthcare and insurance benefits for 2024.

Pure Insight support young people leaving children’s homes and foster care (care leavers) between the age of 16 – 28. We provide a wraparound offer supporting young people to take control of their lives, feel connected and develop a sense of belonging in their community. Over the past 10 years we have grown across Greater Manchester delivering services in Stockport, Salford, Cheshire East, and Warrington, in the upcoming year we have plans to extend our services to other local authorities in the surrounding areas. We are really proud to have developed nationally recognised best practice programmes for young care leavers.

To support our continued growth, we have an exciting opportunity for Family Support Coordinator to join our Pure Insight Team.

Young Care leavers are some of the most vulnerable young people in our society; many leave school with few qualifications and a significant number are unemployed, living in inadequate housing, and experience poor health and levels of poverty. Nationally 25% of female care leavers become parents between 16 -18 years of age and 50% by the age of 24.

Adjusting to parenthood must happen simultaneously whilst they are still in the process of transitioning out of care or adapting to independent living. Coping with the stressful demands of learning to take care of themselves and a baby at such a young age, whilst often still struggling to make sense of unstable, often chaotic childhoods, can leave little space for engaging with services in the wider community. Instead, many care leavers struggle with poor self-esteem. Isolated and lonely, they may lack the confidence, social skills and social network to join new parenting groups in their community.

Additionally, time spent in the care system can make care leavers reluctant to ask for and accept support. Becoming a parent can be the most rewarding experience in the world, but all parents need support networks to thrive as a family.

The post of Parent Coordinator is an established role. The role is to take full responsibility for certain aspects of the projects work, as detailed below. All duties are to be carried out in line with current operating policies and procedures and any procedures of the partnership agency. In the first instance the post holder reports to the area manager.

REF-216 925

Deputy Service Coordinator

ABOUT THE ROLE

Reports to: Service Coordinator 

Hours of work: 40 hours per week

Salary: £30,706.00 rising to £31,844.80 in year two

Place of work: London community houses, West Norwood

Contract type: Full time, permanent

Closing date: Midnight , Sunday, 13th October 

Are you an energetic and compassionate individual, passionate about managing and inspiring the team of 15 care and support workers to facilitate the practical, social, and spiritual needs of adults with learning disabilities in their vibrant community?

This is an ideal step up for someone with knowledge and experience of supporting people with learning disabilities, an enthusiasm for their values, and the ability to inspire and manage others. 

As Deputy Service Coordinator, you will be part of a caring and committed team, and have opportunities for fun, personal and professional development, and friendship in the process. 

As well as joining a friendly Community, where you will be well supervised and supported, and benefit from their mentorship programme, these are some other benefits you get by working for them:

- Joining shared meals since cooking and having a meal together is what they are all about
- Paid sick pay, up to a maximum of 7wks (depending on length of service)
- Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
- Interest free loans and salary advances available
- Free eye tests and a contribution towards the cost of glasses if you need them for work
- Free DBS / PVG checks
- Free SSSC registration
- Free Blue Light Card
- Professional membership fees paid if they are directly relevant to your role
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
- Paid mileage costs at HMRC rate
- Working from Home Allowance for those in office-based roles but for whom no office is provided
- Specialist bereavement counselling for employees and their family members
- Free Life Assurance up to 4 times gross annual salary
- Access to the Bike to Work scheme

Main purpose of the role:

The Deputy Service Coordinator splits their time between the office organising rotas, liaising with families, social services, and health care professionals, and providing a minimum of 20 hours a week of direct support, as well as one weekend a month on the rota, depending on the needs of the service. 

The role requires the postholder to take responsibility for being on call between the leadership team. There is an additional payment for on-call duty. 

You will deputise for and support the Service Coordinator in leading and managing a community group comprising of a range of services for people with a learning disability and a team of support assistants. 

The Deputy Service Coordinator supports the Service Coordinator in creating Community and leading the service delivery within the group in line with their values and standards and the requirements of the Care Quality Commission [CQC].

Key essential criteria:

- Openness to work with, and grow in relationship with, people with and without learning disabilities, and get to know their community life.
- Substantial experience of developing and implementing person centred and self-directed support for people with a learning disability.
- An ability to understand the value of faith based service provision and to articulate it to others outside of the organisation.
- Evidence of relevant continuing professional development.
- Practical knowledge of Microsoft Office, in particular Excel. 
- Organisational skills to support the creation and management of service schedules.
- Supportive of the aims and principles of our client and enthusiastic about working within an organisation which is both a high-quality service provider and an ecumenical Christian community.

ABOUT OUR CLIENT

Our client is intentionally inclusive, bringing together those with and without learning disabilities, in their community of more than 100 people. One of the UK communities, they’re re part of a federation that includes over 150 communities across 37 countries and 6 continents.
 
Their community includes over 30 people with learning disabilities, with lots of different support needs, who they support at home and in their workshops. Alongside them are dedicated community members, volunteers, friends and neighbours, all integral in fostering a warm and inclusive atmosphere. Their team of employed assistants provides further support and care to their core members.
 
They have lots of diversity and lots of opinions. They love people, they love their busy, vibrant city, and they welcome everyone to build a community that values each individual and embraces the beauty of differences. Since 1977, their mission has been to create an environment where diversity is celebrated, creativity cherished, and independence nurtured.  Together, they want a more inclusive, compassionate world.

They’re now looking for a new Deputy Service Coordinator to join their leadership team. You will support the Service Coordinator to deliver high quality person-centred support for the Apple Group, one of their three community groups The Apple Group supports 8 people with learning disabilities with differing needs, who live in 4 houses in their supported living programme.

A full job description and person specification can be found in the recruitment pack.

Closing date: Midnight, Sunday, 13th October
Interviews will be held on week commencing 21st October

To apply, please read the full job description, and person specification, submit your cover letter explaining how you meet these, and answer the questions on their online application form.

Please also read their privacy notice for job applicants.

REF-216 846

Do you want to help build a world where no one feels lonely or left behind?

Do you care deeply about the welfare and dignity of older or vulnerable adults?

Do you have experience in social care or working with people with a wide variety of needs and abilities?

If you answered yes to all of the above, this could be the role for you! We’re looking for a Neighbourhood Care & Phoneline Coordinator with experience and enthusiasm for older people to join a well-established and vital programme. The Neighbourhood Care & Phoneline Coordinator reports to the Senior Manager – Older Adults & Volunteering and works in a team alongside the Neighbourhood Care Coordinator and the Befriending & Volunteering Coordinator. This part-time post plays a vital role in supporting isolated older adults in the Bermondsey and Rotherhithe areas. If you are a good listener, compassionate, flexible and able to take initiative, this is a fantastic opportunity for you. What we do Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects.

The role

In this role, your key responsibilities will include:

• Supporting older people aged 55+ in Bermondsey and Rotherhithe: providing strength-based assessments of individual needs and support to help reduce loneliness, improve health and wellbeing and increase older adult’s opportunities to connect to their local community.

• Delivering a shared phoneline and inbox offering signposting support to older adults.

About you

You are passionate about the power of community, and particularly volunteers, to connect and support people, and you like to work in collaboration with others. You are methodical with demonstrable experience in supporting older or vulnerable adults, particularly able to show experience in working with volunteers to meet the needs of the community. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities.

 About us

We are an energetic, experienced, and passionate team of 17, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years. This role is 26 hours per week, with flexibility for regular evening and occasional weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please email recruitment @ timeandtalents. org. uk with your phone number and a suitable time for us to call. The closing date is 09:00 Monday 30th September.

To coordinate the social contact and practical support available from the Readycall service for people living with a cancer diagnosis and to contribute to the development of the Readycall service in general across the Derbyshire Dales.

Duties & Responsibilities

1. Work closely with colleagues in the Readycall team to ensure the Readycall service meets its contractual obligations to funders.

2. Recruit, train and support volunteers to deliver a range of tailored practical support and social options for service users.

3. Be the first point of contact for service user referrals for people living with cancer:

a. liaise with the referrer to review the service user’s needs

b. visit the service user to assess and confirm needs and complete a risk assessment

c. establish a baseline of the service user’s current status/needs and develop an action plan

d. define the tailored support to be provided based on the service user’s diagnosis and treatment plan

4. Arrange support for the service user based on their needs. This could include:

a. help with essential shopping

b. matching with a befriending volunteer for home visits or trips out

c. subsidised transport to cancer-related appointments

d. attending the monthly cancer support group

5. Ensure that service user and volunteer data is processed and recorded in line with GDPR requirements.

6. Set up and host monthly cancer support groups, sourcing speakers and arranging activities.

7. Liaise with Connex’s Car Scheme service to arrange subsidised transport for cancer-related journeys

8. Schedule regular reviews with service users to assess progress against tailored action plans.

9. Support people living with cancer to access digital health apps and support relevant to their treatment and condition.

10.  Liaise with health care professionals and practitioners, and other key stakeholders re service user needs, and to promote the services.

11.  Work with Readycall colleagues to match volunteers to service users, and monitor the ongoing relationship to ensure it is working well for service user and volunteer.

12.  Contribute towards client and volunteer surveys to monitor the service, obtain feedback, and outcomes.

13.  Carry out reviews with service users to identify the impact of the support provide and the benefits achieved.

14.  Ensure the collation of all relevant data to demonstrate the impact of the Readycall service and provide reports on service performance and outcomes.

15.  Recommend service improvements to increase take up of support, identify gaps in support and where we can promote the service more effectively.

16.  Assist with the development and delivery of promotional material to attract new volunteers and service users.

17.  Ensure records of income and expenditure are kept in accordance with auditing requirements.

18.  Network with other professionals and agencies that are relevant to the work of the Readycall service and Connex Community Support.

19.  Represent the Readycall service at strategic meetings and events as required.

20.  Comply with the organisation’s policies and other statutory requirements.

21.  Provide cover for other staff and carry out any other duties as may be required from time to time.

 

Person Specification                   

1. Essential Qualities

1.1 A team player with excellent interpersonal skills

1.2 Empathetic individual who is able to demonstrate sensitivity towards vulnerable service users and their needs

1.3 Ability to supervise people, whether paid or voluntary.

1.4 Good written and verbal communication skills.

1.5 Able to take initiative and instruction, organise time effectively to handle conflicting work pressures.

1.6 Excellent recording and monitoring skills.

1.7 Good command of MS Office Packages including Word and Excel and ability to use video calling applications such as Zoom or Microsoft Teams.

1.8 Demonstrable understanding and commitment to principle of confidentiality.

1.9 Current clean driving licence and ongoing access to a vehicle or appropriate alternative transport for work purposes

1.10 Understanding of and commitment to Equal Opportunities.

2. Desirable Qualities

2.1 Experience of working with a diverse range of individuals and organisations

2.2 Experience of supporting people living with a cancer diagnosis

2.3 Experience of working within the voluntary sector

2.4 Experience of creating promotional materials and using IT packages such as Adobe, Canva, Publisher.

2.5 Good presentation skills

2.6 An understanding of issues for people living in rural areas.

3. Flexibility

3.1 We are a small team and we therefore expect our staff to be versatile in their approach to tasks.

3.2 We will consider requests for flexible working whilst considering our business needs. 

4. Disclosure and Barring Service Certificate

4.1 All staff are required to hold a certificate of enhanced disclosure issued by the Disclosure and Barring Service because of the nature of our work.

4.2 CCS will apply for a new enhanced disclosure certificate on your behalf.  We will not be able to confirm your appointment until a disclosure certificate has been issued and reviewed.

Role: Service Coordinator - Advocacy Lead

Salary: £35,000 per annum (pro-rata) + £3333 London Allowance - £38,333 per annum, pro-rata

Location: Central London

Contract/Hours: Permanent, Part Time, 30 hours per week Monday to Friday 9am to 5pm.

Benefits:

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
• Gain professional qualifications and excellent training/development opportunities
• Flexible maternity, adoption, and paternity packages
• Pension with up to 7% employer contribution with included life assurance cover
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.

Vulnerable children in the UK need your help.

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK. Last year, we helped more than 671,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day.

The London IV and Advocacy Service delivers Independent Visitors, Advocacy, Appropriate Adults in Age Assessments and Return Home Interviews for children in contact with Children's Social Service.

How you can create brighter futures

In this role, you will be leading a dynamic and diverse team of employed and freelance children Advocates and Volunteer Coordinators that frontline these services. With casework/advice work managerial experience and a strong understanding of the rights of Children in Need, Looked After Children and Care Leavers - including young refugees and children with disabilities -, and the children safeguarding framework, you will be responsible for the provision of inclusive services to the highest standard, both to children and commissioning bodies.

You will be a key player in delivering continuous services' improvement and innovation, within budget, as well as developing good partnership work with all stakeholders.

In this role, you will:

• Provide a high-quality Advocacy, Independent Visitors, Appropriate Adults and Return Home Interviews services to children and young people.
• Lead a team of Advocates and Volunteer Coordinators delivering services under the relevant National Standards and Guidance.
• Give advice on best practice and the rights of children in need, looked after children and care leavers.
• Collaborate with senior staff and managers to review and evaluate service provision, ensuring continued improvements, driving innovation and business development for an assigned area of work.
• Provide support to children, young people, and families by agreeing and applying interventions, liaising with other agencies and professionals.
• Participate, chair, facilitate and lead multiagency meetings.
• Nurture, develop and promote effective relationships and communication with colleagues, community organisations, partner agencies and other external agencies.

Let's talk about you

You will bring a dynamic approach to leading the Advocacy Service's growth and development, ensuring new approaches to the work are successfully implemented and securing the compliance with the relevant legal framework and applicable standards. You will also support the Independent Visitors Service, as needed, including by supervising volunteer coordinators, and providing cover for the service.

• Significant experience of working with children, young people and families in a multi-agency environment.
• Experience delivering services and promoting service improvement and innovation.
• The proven ability to lead by example with the completion of processes and procedures.
• Advanced experience of chairing, supporting, and contributing to service planning meetings.
• Experience of development and practice of community working, including influencing involvement.
• The ability to produce clear, concise written reports.
• Ability to prioritise workload to achieve and deliver within agreed timescales and within budget.
• Demonstrable experience, knowledge and understanding of childcare legislation and safeguarding requirements.

Please note we are unable to offer visa sponsorship for this role.

Talent Pool

We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't.

Diversity, equality and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.
We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Don't meet every single requirement?

If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.