Community And Events Fundraising Relationship Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Job Title: Bank Retail Assistant
Team: Retail
Salary range/pay band: £14.74 per hour
Reports to: Head of Volunteer Development and Retail
Direct reports: n/a
Hours: Ad hoc as required
Location: Allocated shop
Introduction to Shooting Star Children’s Hospices
Shooting Star Children’s Hospices
Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.
It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.
Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care. We have a CQC rating of ‘Outstanding’
Introduction
Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.
Part 1: Job Profile
a) Main purpose of job
In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
Decision Making Authority
The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)
The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.
The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.
Essential and desirable skills and experience
Essential
• Experience in either retail or charity retail.
• Administrative/cash handling experience
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
Desirable
• Experience of managing a team of volunteers or staff.
b)Scope of job
The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.
1. Customer service
2. Processing and pricing of donations
3. Merchandising, display and promotion of stock and housekeeping
4. Sales and financial reporting
5. Coordination of volunteer team
Part 2: Main duties and key responsibilities
a) Customer Service – 25%
• Dealing with customer queries and complaints courteously and effectively
• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints
• Ensure that any refunds are processed in line with SSCH refunds policy
• Ensure that the advertised trading hours of the shop are adhered to
• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly
b) Processing donations – 25%
• Process all donations as soon as possible, prioritising Gift Aid and high value items
• Prepare and clean items appropriately for display
• Oversee the recycling and arranging of collections
• Promote Gift Aid is at all available opportunities
• Ensure that the ongoing need for donations is publicised
• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation
• Ensure that stock is properly managed and rotated in accordance with latest guidance
• Identify high value or specialist items that may need to be sold in another capacity
c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%
• Ensure that all merchandise is displayed attractively and that the window display is eye-catching
• Ensure that there are high standards of cleanliness and tidiness in all areas of the shop
• Publicise promotions and special events
• Support and promote Corporate events as required
• Purchase consumables and stock items in a timely manner
d) Sales and financial reporting – 10%
• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated
• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this
• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance
• Ensure that the till procedures are always followed by volunteers
• Ensure that issues affecting trade are monitored and communicated
• Ensure trading standards regulations are complied with
• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues
• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept
• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide
e) Coordination of volunteer team – 20%
• Ensure that volunteers are fully briefed on shop priorities and performance
• When required roster the volunteer team to ensure maximum productivity
• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best
• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate
f) Other duties
• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.
• The post holder will be required to apply for a Disclosure and Barring Service check
• The post holder must live within the area of work
g) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
Essential
• 5 GSCE’s A-C or equivalent including Maths and English
• Car driver/owner with full clean license
Desirable
• Retail or customer service qualification
b) Experience
Essential
• Experience in retail or charity retail either as a volunteer or employee.
• Administrative/cash handling experience
Desirable
• Experience of managing a team of volunteers or staff.
c) Knowledge and Skills
Essential
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
d) General attributes
Essential
• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team
• Is organised and methodical and able to multi-task
• Works well in a team and on own initiative
• Is able to build good relationships with others
• Is flexible and willing to undertake varied responsibilities as part of a team
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.
The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
If you have any questions, please contact us.
The closing date for receipt of applications is 8am on Monday 25th November 2024
The interviews will take place in Manchester on Thursday 5th December 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Position: Senior Campaigns Officer
Type: Full time (35 hours a week), Permanent
Location: Office based in London with flexibility to work remotely
Salary: £32,301* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
*you’ll start at our entry point salary of £32,301 per annum, increasing to £34,320 after 6 months service and satisfactory performance and to £36,338 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
With a new UK government, elections upcoming in Scotland and Wales, a new MS Society strategy in the wings for 2025, it’s an exciting time to join our campaigns team as we look to take our campaigning up a gear.
Whether it’s about making sure people access groundbreaking treatments, tackling the poverty people face when living with MS, or making sure the right support is there when people need it most, as a Senior Campaigns Officer you’ll be working directly on campaigns to empower, inspire and mobilise our community to become change makers.
Do you want to craft digital campaigns that hit the right note, emails that pack a punch and bring energy and creativity to our campaigning? Are you keen to join a team where we will prioritise personal development and foster a culture which supports learning, innovation, testing and giving things a go? Do you want to support people living with MS to be more involved in our campaigns and develop activities to embed co-production throughout our work?
If this sounds of interest we’d like to hear from you.
Closing date for applications: 9:00 on Thursday 21 November 2024
Anticipated interview date: Friday 6 December 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
JOB PURPOSE
We are seeking a dynamic, creative and experienced corporate partnerships new business expert to join our team.
This pivotal new role will be responsible for securing high-value, seven-figure (financial and non-financial) partnerships with corporate entities that protect and empower refugees globally.
The successful candidate will oversee the development and implementation of strategic partnership prospecting, manage relationships with key corporate prospects, and line manage a Senior Corporate Partnerships Officer.
This role is an 18-month fixed-term contract.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
- Develop and deliver a new comprehensive business development strategy that will lead to seven-figure, sustainable corporate partnerships, delivering both unrestricted and restricted income.
- Coordinate market research to identify potential high value, strategic corporate partners that can deliver income, visibility and shared value for UK for UNHCR and UNHCR.
- Proactively approach prospects for partnership discussions.
- Develop stewardship plans for top prospects, ensuring full use of senior leadership, technical colleagues and established private sector network.
- Develop unique combined financial and non-financial partnership propositions that lead to transformational partnerships.
- Lead the prospecting cycle: from first meeting, through to opportunity development, through to negotiation and contracting.
- Supervise and mentor a Senior Corporate Partnerships Officer.
- Work closely with internal teams, including Philanthropy and Communications, to align partnership efforts with organisational priorities.
- Remain flexible and quickly respond to emergency situations, identifying and responding to fundraising opportunities at pace.
- Represent UK for UNHCR at industry events, conferences, and networking opportunities to enhance visibility and build connections.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Proven track record of securing seven-figure corporate partnerships.
- Demonstrable experience of developing and implementing new business strategies.
- Experience in partnership negotiation.
- Experience of communicating complex themes and subjects to a variety of audiences, written and verbal.
- Proven success across all types of corporate support, including grant-based, brand-led, pro bono, in-kind and employee engagement.
- Managing, forecasting and monitoring budgets to deliver against income and expenditure targets
- Management and development of direct line reports.
Essential Skills/Knowledge
- Deep understanding of charity-corporate partnerships and the business case behind mutually beneficial collaborations.
- Excellent relationship management skills and the ability to engage and influence senior stakeholders.
- Outstanding communication skills that inspire action from audiences.
- Distil complex information and themes into tangible, impactful partnership propositions.
- Prioritise and work at pace, sometimes under pressure.
- Creative and collaborative working style, and able to adapt to differing needs and priorities of teams spread across multiple locations.
- Strong IT skills to produce high quality proposals, presentations, and reports.
Desirable Skills/Experience
- Business development in an international development or humanitarian organisation.
- Knowledge of sustainable and innovative financing mechanisms.
- Previous use of Salesforce.
- Awareness and understanding of CSRD and its potential implications.
- Ability to work flexibly and travel, and to work unsocial hours on occasion, as required.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (or pro-rata for part time).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Hybrid and Flexible Working.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme.
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Midnight, Tuesday 12th November.
Interviews date: w/c 18th November.
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
Position: Chief Operating Officer
Reports to: Chief Executive Officer
Hours: 35 hours per week (full-time)
Contract: Permanent
Location: London with hybrid working – flexible and home working policy
We are seeking an operational and people focussed Chief Operating Officer (COO) to join our Executive Team. You will drive development of all financial and operational management, processes and reporting, overseeing the organisation’s day-to-day operations including the leadership of Finance, People, Governance, Fundraising, Marketing and Communications and Digital.
The successful candidate will have held broad finance and operations positions, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will have experience in implementing new and/or successful improvements to existing systems and processes, with a track record of driving organisational change. The post holder will have a good understanding of regulation and best practice alongside the ability to develop efficient processes and controls in line with our governance framework. Ensuring that people are at the centre of the Florence Nightingale Foundation (FNF) you will play a key role within the Executive team supporting the charity to achieve sustainable growth and delivery of efficient and effective services ensuring plans are developed and implemented, and targets are met.
You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you will be wholly committed to driving forward the core infrastructure for our work supporting nurses and midwives in leadership development to improve health and care outcomes.
This role provides a unique opportunity to inform, lead and shape the future of our impactful charitable mission and growth.
Experience, Knowledge, and Skills
-
Proven experience as a senior leader in ideally a non-profit or public sector organisation
-
Strong and extensive operations management experience, financial leadership and programme delivery
-
Experience of working on projects to integrate systems and improve processes / ways of working would be highly desirable
-
Demonstrated success in strategic planning, organisational development and stakeholder engagement
-
Excellent leadership and team management skills, with the ability to inspire and motivate staff
-
Exceptional communication and interpersonal abilities, capable of representing the charity effectively to external audience
-
Experience of working with a Charity Board of Trustees
-
Proven ability to develop a long term financial strategy and plans
-
Experience of developing and implementing processes and policies as well as setting standards and targets aligned to organisation objectives
-
A commitment to the charity's mission and values
-
Excellent numerical and analytical skills with the ability to distil and communicate complex financial information in a way that is easy to understand
-
Ability to think strategically, anticipating future trends and developing plans accordingly
-
Encourage innovation and seek to understand best practice from both inside and outside the sector
-
Strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively is essential
-
ACCA/CIMA/ACA or an equivalent finance qualification is desirable
First interviews: Monday 2 December – face to face at our offices in London Bridge
Second interviews: Thursday 5 December – remote
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about volunteers and looking for your next role? Great Ormond Street Hospital Charity is recruiting for a Senior Executive – Volunteering and Operations to play a pivotal role in transforming the Charity Hub at Great Ormond Street Hospital.
Whilst you’re employed by the Charity, you will work onsite at Great Ormond Street Hospital for a minimum of 3 days per week. The rest of the time will be spent working from home.
In this role you will have the opportunity to build on our existing volunteer programme and have a significant impact on the Charity Hub.
We are open to considering candidates on a full time, part time or job share basis. If you want to discuss before applying, please get in touch with us on our career page.
Salary
The salary for this position is £35,051 and is a 6 month fixed term contract.
Key Responsibilities
As the Senior Executive – Volunteering and Operations, you will take on a varied role at the Charity Hub, including:
- Transforming the Charity Hub at the hospital into a vibrant and welcoming space.
- Overseeing the recruitment, onboarding, training and daily management of Volunteers and Charity staff.
- Ensuring that the Hub serves as a dynamic space, offering essential information for all and providing engaging activities for patients and families, so they can learn more about GOSH Charity.
This is the ideal role for someone who wants a role with impact and to make their mark on the Charity Hub.
Some of the key goals this role is working towards include:
- Expanding the Hub’s opening hours.
- Integrating the Hub into the hospital environment.
- Developing a comprehensive activity calendar.
- Building relationships with key hospital stakeholders.
Skills, Knowledge and Expertise
We are seeking a friendly, approachable individual with strong organisational skills and attention to detail. The ideal candidate will have:
- Previous experience in volunteer management.
- Excellent relationship building and effective communication skills.
- Proven ability to multi-task, work in a busy hospital environment, and think quickly to problem-solve.
- High emotional intelligence and resilience.
- Strong administrative skills.
- Happy to do moving and manual handling as part of the role.
- Proactive and organised with attention to detail.
Please refer to the full job description below for more information.
How to apply
Please click on the apply button in the top right hand corner where you will be taken to a short application form to complete.
Closing Date: 8th November 2024
Interview Date: 14th November 2024 (Face to Face)
Benefits
- 30 days annual leave (plus bank holidays)
- A flexible approach to working arrangements.
- Access to our enhanced pension scheme
- Life assurance
- Access to various health and wellbeing schemes, including the employee assistance programme.
About Great Ormond Street Hospital Charity
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.
Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the 'Charity Times Fundraising Team of the Year 2023.'
Our commitment to Equality, Diversity and Inclusion
A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our site.
As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us.
Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
What the job involves
We’re looking for an exceptional nurse leader to join the Specialist Nurses team at Prostate Cancer UK, part of our wider Support Services team that helps men and their loved ones to navigate the challenges of prostate cancer.
You’ll lead a group of nurses to provide invaluable information and support directly to men and their families via a range of channels, including telephone, email, webchat, and WhatsApp. You’ll also work on the service yourself.
You’ll steer the team’s input into wider charity activity, ensuring that Prostate Cancer UK maintains a strong, credible clinical voice in all it does. Your role will have a particular focus on communications, fundraising and user involvement, overseeing the nurses’ input into these areas of work and leading the team’s relationship with key internal contacts.
As part of the service’s management team, you’ll contribute decisively to discussions around service development, team ways of working and wider strategy.
Please note that there is no face-to-face patient contact as part of this role, and the team’s remit is contained to information and support – not clinical advice.
You’ll be working Monday – Friday, with a hybrid working model. The service runs predominantly remotely, but periodical office attendance for collaborative work is expected.
Current daily shift patterns are 8.45am – 4.45pm or 9.15am – 5.15pm. The appointee will need to be available 8.45am – 5.15pm daily, as shift patterns are allocated based on service requirements.
What we want from you
You’ll be a registered nurse with extensive experience at NHS Band 6 or higher, including recent work in either urology, oncology or palliative care looking after men with prostate cancer. You’ll have experience managing nurses and/or running services to the highest standard. You’ll bring exceptional communication and interpersonal skills. You’ll also be flexible and adaptable to meet the complex demands of this role. Exceptional time-management skills and an ability to work with clear boundaries are critical, in order to both lead and deliver the service effectively.
You’ll also be comfortable with remote working, both in terms of delivering information and support over the phone, and working and leading remotely.
As a Senior Specialist Nurse, you’ll be committed, enthusiastic and compassionate – keen to apply your existing clinical experience and knowledge to provide information and support to those affected by prostate cancer and have the desire to develop new skills.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.
We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.
Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 10th November 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 18th November 2024.
Full-Time (37 hrs) SCP 15 – 17
£29,093 to £30,060
Crewe Town Council is recruiting a Development Officer for the Crewe Heritage Centre to help deliver ambitious plans!
We are at the beginning of a major capital redevelopment project to transform the site of the original Crewe Works. Our plans will tell Crewe’s story, as one of the most successful railway towns in the world, producing over 8,000 locomotives. It will also widen these stories to explore Crewe as a Model Company Town, its social ideals and the role Crewe people have played in the nation’s development.
Working with Crewe Town Council officers and the Crewe Heritage Trust’s passionate volunteers, this role will be critical in making our plans a reality. We are looking for someone with relevant experience and successes to help us shape our project and long term development. You will use your knowledge and skills to build compelling and inspiring cases for investment and giving. You will use these stories to grow income through streams such as membership, donations, sponsorship, philanthropy, legacies and events. You will use your experience to inform strategies and apply for grant funding to help deliver the redevelopment. You will work with external funders and strategic partners to advocate for the site development.
This is a varied opportunity to enhance and build skills in heritage, culture, visitor attractions, project development, income generation and business development as part of a supportive and welcoming team.
For more information, the job description and person specification for the post can be found on our website and if you would like to have an informal chat about the opportunity, please email our Heritage Manager to arrange a call.
To apply please submit your CV and covering statement which clearly addresses how you meet the suitability for the role as defined within the person specification and job description
Closing Date: midday on 19 November 2024
Interview Date: 03 December 2024
The client requests no contact from agencies or media sales.
Care Navigator (Diabetes)
Salary: £27,527 - £30,831 per annum + 6% pension
Employment type: 12 months (possible extension)
Hours: 36 hours per week
Based at: Haringey GP Federation offices (or as assigned)
Closing date: 11 November 2024 at 12noon
Interviews: 15 November 2024
Job Reference: 2024006
The Bridge Renewal Trust in partnership with Haringey GP Federation and North Central London Clinical Commissioning Group are delivering a new Pan-Haringey Diabetes Care Navigation Service.
As a Care Navigator, you will provide support to people whose diabetes is not well managed or who are not engaging with health professionals, in particular, deprived and vulnerable groups within this cohort. You will support people to access diabetes information and/or education in their own language, improve their ability to navigate the health and care system and improve their confidence to self-manage their condition. This is a new and exciting approach to working with people with diabetes in Haringey.
The Bridge Renewal Trust is a charity that delivers practical ways that people can live healthier, long and fulfilling lives – thus playing our part in working towards reducing health inequalities and building stronger communities.
Are you a passionate and dynamic individual with excellent organisational and interpersonal skills; and a proven track record of working in a multi-disciplinary team, working closely with GP practices and other healthcare professionals, the general public and voluntary sector? Ability to speak Somali, Bengali or another Haringey community language would be desirable.
We are currently recruiting for a Care Navigator who will enable people to better utilise resources in the voluntary and community sector. This will in part be by direct work with individuals, and also by collating information about voluntary and community resources locally, to share with individuals and health professionals in clinics and GP practices.
This is a unique opportunity to join a progressive organisation where we value and reward the performance of our staff.
To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.
For a full job description, please visit the Bridge Renewal Trust website.
Company registration No: 06949568, Registered Charity No: 1131941
The client requests no contact from agencies or media sales.
Over the past few years, Families in Grief (FiG) has grown significantly to meet the needs of our North Devon and Torridge community. We have just completed a piece of work to expand our reach, enhance our accessibility to healthcare professionals and schools, and broaden our range of services to better support children, young people and families who have been bereaved. We are now looking for an experienced leader with a passion for making a difference to continue this work.
Our aims:
- To provide a credible and high-quality bereavement support service to all grieving families children, young people and families in need of our help.
- To better educate and support professionals who come into contact with bereaved children and young people.
- To improve family relationships after a member of the family dies, to reduce bereaved families' feelings of social isolation, to improve a child or young person’s engagement with school and the wider community for families to learn further about the impact of grief.
- To ensure all families and professionals working with families in North Devon and the Torridge area are aware of FiG’s services.
We are looking for someone who can:
- Continue to shape the vision: leading FiG with clarity and purpose, ensuring the charity remains responsive to the needs of bereaved families in Northern Devon.
- Drive strategy: collaborating with the Board to develop and implement a rolling 3-year strategic plan that aligns with FiG’s goals and adapts to changing needs. Champion innovation and continuous improvement, ensuring the charity thrives in a dynamic environment.
- Inspire teams: providing inspirational leadership to employees and volunteers, fostering a culture of collaboration, compassion, and excellence.
- Impact focus: regularly evaluating and refining FiG’s strategy to maximize its impact, delivering meaningful, sustainable support to the community.
- Operational and Financial Management: ensure smooth day-to-day office logistics, manage budgets, oversee financial processes and health and safety in order to ensure compliance with all charity requirements
If this sounds like you, we would love to hear from you.
Hereford Cathedral seeks a creative, visionary Chief Operating Officer to strategically shape its future, co-lead on growth and inspire the team behind its incredible vision
Applications close at 9 a.m. Monday 4th November 2024.
Who we are.
Hereford Cathedral, located in the heart of the Diocese of Hereford, welcomes over 130,000 visitors a year who come as worshippers, tourists and pilgrims. As a centre of spiritual, cultural, and historical significance, its influence extends beyond local boundaries, embracing diverse communities and faiths across the region. They are now seeking to engage a new Chief Operating Officer to use their creativity and vision to strategically deliver the next phase of Hereford Cathedral’s future, to lead change and inspire cultural growth and unite its community.
About the role.
Working closely with the Dean, you will help shape the culture of a modern, forward-thinking cathedral. You’ll collaborate on cultural change, community engagement, and inter-departmental cooperation aligned with the cathedral’s mission. You’ll drive strategic goals, ensuring strong staff management and successful outcomes. Balancing the needs of worshippers with the cathedral’s roles as a visitor attraction, artistic venue, and historic site, you’ll guide strategic planning and operations.
A key focus will be securing financial health through commercial activities, fundraising, and property management, ensuring stability and growth. You’ll manage daily operations in line with priorities and budgets, streamlining structures and ensuring efficiency through risk management, compliance, and staff development.
As Chapter Clerk, you’ll ensure governance and regulatory compliance, support policy reviews, and manage health and safety, data protection, and committees. As Designated Safeguarding Lead, you’ll ensure best practices and uphold the highest standards of protection across the cathedral.
Who we are looking for.
You will share our passion for the cathedral's mission, vision, and values, and will actively support them. We are seeking a candidate with senior leadership experience in not-for-profit or faith-based environments, with a proven ability to unite diverse teams around a shared mission. Experience in managing multi-departmental organisations and overseeing income-generating portfolios, such as property, fundraising, retail, or events.
You should have experience working with boards of trustees and building relationships with diverse stakeholders. Strong financial management and project management skills, including overseeing budgets and delivering major projects, are required. We are looking for a collaborative leader who can inspire and empower teams while fostering a supportive environment. Experience in health and safety, HR, and staff development is also important.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Monday 4th November 2024.
MAIN PURPOSES OF THE JOB
The Stella Maris (SM) Regional Port Chaplain will promote the vision, mission and values of SM in caring for all seafarers and fishers by helping to meet their pastoral and spiritual needs. They will recruit, train and support SM staff and volunteers for the port and will maintain good relations with local parishes and the local diocese. They will work ecumenically with members of other Christian maritime societies with whom SM works.
1. To meet the welfare and pastoral needs of all seafarers and fishers equally according to their needs and wishes. To be an advocate on their behalf, upholding the dignity of each. Through regular and frequent ship visiting, to understand the working and living conditions of the seafarer and fishers and be able to work for justice and for the well-being of all crew members without distinction.
2. To address the communication needs of seafarers, providing transport, news, and access to telephone and internet facilities.
3. To address the welfare needs of seafarers and fishers, including support with money transfers, hospitality, and crisis support, e.g. abandonment, injury and death, detainment, bereavement, advice and access to medical care.
4. To meet the ecclesial, spiritual, and sacramental needs of Catholic seafarers and fishers; to facilitate the religious and spiritual needs of others and to be a pastor to all, sharing one’s faith as appropriate.
5. To participate in SM conferences, ongoing formation and other professional courses as required.
6. To supporting seafarer centre functioning.
7. To recruit, train, develop and retain a SM ship visiting volunteering team.
8. To represent SM on the local Port Welfare Committee(s), to include attending such meetings and submitting reports.
9. To liaise and maintain good working relationships with all port stakeholders, including the Maritime and Coastguard Agency, the International Transport Workers’ Federation, port health, harbour masters, dockers, security, and shipping agents.
10. To work in an ecumenical and multi-faith context by respecting the differing religious and spiritual needs of seafarers drawn from diverse regions throughout the world.
11. To encourage and support the development of an ecumenical service to seafarers through engagement with our ecumenical colleagues, including the Mission to Seafarers, The Fishermen’s Mission, The Sailors’ Society (to name a few).
12. To engage with local maritime colleges.
13. To engage with the local press, in particular the local Catholic diocesan press.
14. To represent and be a proactive advocate for SM at Deanery meetings, in local parishes, in schools, with diocesan Justice and Peace networks, with migrant communities, in the local Catholic community and in the local community as a whole.
15. To support the Fundraising and Communications team with the development of local fundraising initiatives.
16. To promote SM internally and externally so as to ensure a highly motivated workforce and a positive external image.
No job profile can cover every issue which may arise within the post at various times and the post holder is expected to carry out other duties from time to time.
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.
The client requests no contact from agencies or media sales.
Development Research & Data Officer– Permanent | Full time
Salary: £31,691 to £34,214 plus membership of Civil Service pension scheme
Hours: 35 hours per week
Location: National Museum of Scotland, Chambers Street, Edinburgh
National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.
As an organisation our values are Creative, Inclusive, Collaborative and Forward-thinking.
Are you a whizz with research and data experience in a fundraising environment? Or a fundraiser who wants to move into a new role? We are looking for someone to be part of and support our Development team to deliver our new fundraising strategy 2024-28.
Benefits of joining us as our Development Research and Data Officer will include:
- Annually alongside your salary of £31,691 National Museums Scotland contributes £9,160 - £9,911 towards you being a member of the Civil Service Pension Scheme
- A generous annual leave of 28.5 days – rising to 33.5 after 5 years (Pro-rata for part timers). Plus 8 paid days public holidays
- Cycle to Work scheme
- Free access to national (and international) museums and exhibitions
- Exclusive discounts on both local and national High Street and online retailers
- A range of wellbeing benefits including Employee Assistance Programme 24/7
- Flexible working options such as hybrid working, part time working, paid special leave, career breaks and unpaid leave
- Access to all the above and more from day one of employment.
About the Development Research and Data Officer role
Our Development Research and Data Officer helps to ensure long-term fundraising success for National Museums Scotland by maximising the use of the CRM database and developing the prospect pipeline for campaigns and revenue fundraising. We have lots of exciting fundraising campaigns including acquisitions to develop the collections, research, conservation, community engagement and exhibitions.
As the Development Research and Data Officer at National Museums Scotland you will:
- Be the database expert (Tessitura and Raisers Edge) within the Development Team
- Update and interrogate the donor database to develop profiles, segment data and produce reports and analysis
- Manage the prospect pipeline through the donor database
- Be the responsible for the due diligence of existing and prospective supporters
- Manage a portfolio of fundraising research resources and suppliers
Skills and experience we’re looking for in our Development Research and Data Officer:
- Expert knowledge, initiative and perseverance to proactively find the best processes to ensure the donor database is meeting the needs of the Development Team in the most efficient way
- Planning and organising skills – evaluating and prioritising different strands of work; managing workload to deliver best overall results
- Analytical and reporting skills - identifying relevant information; assessing and evaluating information from donor database to better understand donors and prospects; presenting clear, succinct and timely data and reports
Hiring the right person for the right job is everything to us. We want to encourage you to apply if you think this is the role for you and you have the skills and experience required to succeed.
Please be sure to view our recruitment pack for this role (available on our careers website) for full details of the position that may help with your application.
The closing date for this role is 3 November 2024. The Selection Event is likely to take place week commencing 18 November 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Since 2018, Connect: North Korea (CNK) has grown from a small community start-up into an effective and impactful organisation with an annual income of approaching £500,000, mainly through grants from Trusts and Foundations. We now want to develop our individual giving programme to build our unrestricted income and secure our long term growth.
As our new Head of Individual Giving, you will be responsible for growing our income from our individual and corporate base to help us reach more vulnerable members of our community. You will lead on individual fundraising relationships and initiatives, including appeals, fundraising campaigns, and all direct marketing activities and communications. You will position us in our supporters’ minds and encourage them to actively support CNK in 2025 and beyond.
Position: Head of Individual Giving
Responsible to: CEO
Based at: Our offices in New Malden KT3 with some remote/home working. We will be as flexible as possible to accommodate the right candidate.
Contract: Permanent. Full-time (35 hours per week) with occasional evening working required. Flexible hours/days possible whilst respecting core hours of 10am-4pm
Salary: £42,000 - £45,000 + 5% pension on qualifying earnings, health insurance and gym membership
Benefits: 28 days holidays exclusive of public holidays. We also offer 2 additional days on top of this – 1 recharge day where the whole charity closes and 1 day in the week of a staff member’s birthday.
The role
Your specific objectives will be to:
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Grow our individual supporter base (individual and corporate) by 30% in 2025 through new donor acquisition strategies
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Increasing our unrestricted income from major, mid and low level donors and corporate partners to £100,000 per annum in 2025 and beyond
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Delivering impactful messages, responsive and successful direct marketing and digital fundraising campaigns
This is a really exciting opportunity for a creative ambitious self-starter who enjoys a fast paced fundraising environment, is passionate about communications, building donor relationships and driving long-term income growth.
Funding dependent, we would intend that the role also entails future promotion and staff management potential.
You have:
1) ability and enthusiasm to start up our individual giving programme (low, mid, major donors and corporate) to reach our target to raise £100,000 by end of 2025
2) creativity in creating and communicating personal stories and compelling asks that motivate our supporters to give
3) analytical understanding, strategic acumen and practical experience of the supporter journey from recruitment to regular giving, and ability to deliver this for CNK
Supported by the CEO, your main duties and responsibilities will be:
Strategy:
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Strategise and plan our annual individual and corporate giving programme with targets and performance indicators.This will be a key focus area within our 2025/6 corporate fundraising strategy.
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Report quarterly on progress. Use online analytics, social media insights and other metrics to help us learn, improve and grow our income from low, mid,major donors and corporate supporters.
Annual Corporate and Individual Giving Programmes:
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Develop and deliver CNK corporate and individual giving fundraising programme of events, campaigns and appeals to raise £100,000 in 2025.
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Work closely with CEO and CNK team members to craft information into compelling copy, asks, supporter updates, social media content and personalised campaign appeals.
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Plan and deliver low and mid level individual giving campaigns to cultivate new donors, convert existing supporters from once off donations to regular givers and inspire donors to increase their current support.
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Design and deliver our annual major donor giving programme. Cultivate, communicate and inspire new major donors to join us with the aim of increasing our current major donor pool by 10%. Steward current donors, keep in touch, craft compelling asks to support their progression towards more frequent or higher-value donations.
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Report monthly to the CEO on the success of campaigns and programming, income raised, number of new supporters/followers, conversion rates, offering insight on ROI, learnings and how we will incorporate this learning to improve how we do things in future.
Fundraising compliance:
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Save all profiles, donations, giving history, gift aid agreements, correspondence, and communications with supporters on CNK CRM database. Uphold GDPR and comply with fundraising best practice.
US Individual Giving Programme:
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Contribute towards developing a new US individual giving portfolio through prospect research and crafting compelling fundraising asks.
Staff & Volunteer Management:
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Create and manage a volunteer fundraising programme to grow individual giving through community events, social media and awareness raising.
The role has no direct line reports at present but there may be in future, budget permitting
Essential skills and experience:
You will have at least five, ideally eight, years experience of:
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individual giving fundraising for a small charity, with a track record of developing and delivering successful individual giving campaigns that have generated 5 figure sums
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building a supporter base - both amongst low value, but also mid level and major donors
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gathering information, case studies, data and finances, distilling and crafting high quality, well articulated compelling funding asks
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growing charity brand and positioning, thorough consistent approach, campaigns, asks,use of language and artwork
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digital marketing including social media, email marketing, and website content management
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designing tools, inputting data and keeping CRM software updated, using data analytics to report on donor journey and drive fundraising decisions
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relevant fundraising regulations and best practices, including GDPR compliance.
You:
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Can work quickly under pressure in a fast-paced environment.
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Are highly organised, able to act on own initiative, able to manage multiple projects and deadlines
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Have excellent written and verbal communication skills, able to craft compelling asks to engage and inspire donors.
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Have engaging people skills, friendly, approachable with a positive attitude. You enjoy talking to donors about CNK on the phone, by email, in person and are unafraid to ‘make the ask’ Can engage collaboratively and constructively in a small team with an entrepreneurial feel
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Are creative and confident in suggesting ideas and solutions. you are ambitious for what your role can deliver for our community.
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Are committed to supporting and embedding lived experience across CNK
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Are keen to build and develop your role as suits the needs of the organisation
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Can speak Korean although this is not essential to the role.
We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or learning), LGBTQI+ or relationship status, pregnancy and maternity, race, religion and belief, gender or social class.
Enabling escaped North Korean people to heal, grow, and live the lives they choose.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Gambling Outreach And Living Support service GOALS is our community-based support service that provides bespoke and holistic 1:1 and group support to individuals and affected other impacted by gambling harms.
Our aim is to deliver an impactful GOALS service across London which builds effective networks of support for people before, during and after treatment.
A main aspect of the role will be to support and work closely with individuals presenting with lived experience of gambling harm issues and/or people affected by this issue. The GOALS Supporter will understand gambling related harm and dependency issues and be able to ensure safe working environments and take a robust lead on safeguarding and harm minimisation procedures and policy.
The post holder will work with the Head of Support Services and GOALS Coordinator to support the development and maintenance of the systems and structure of the service, ensuring that governance and polices are implemented, safeguarding and safe working practices are systematic and develop a clear understanding of how the service integrates with the national gambling treatment service.
Other support activities will be developed, such as group support and weekly meet ups.
The post holder will develop and maintain relationships with key stakeholders, deliver presentations and other promotions within community, education and health centres to help grow and develop the service.
Adherence to health & safety, equal opportunities and diversity policies is expected at all times.
Qualifications or Relevant Experience
•Two years minimum experience in similar role
•Professional qualification in health, social care/community at level 3 or working in health/social care/addiction
Essential Skills & Knowledge
•Knowledge and understanding of recovery
•Knowledge of safeguarding children and adults
•Knowledge and commitment to equal opportunities and anti-discrimination
•Ability to work responsively and flexibly in a range of settings
•Ability to represent the service and present to other organisations
•Ability to maintain clear and consistent boundaries
•Ability to provide a safe space when working with a client to address their needs holistically
•Communicate clearly in writing, face to face, online and on the telephone
•Ability to work positively in a team
•Ability to work independently, prioritise, plan and manage own workload
•Ability to utilise supervision constructively
•Knowledge of gambling and related issues
•Ability to keep up to date with trends in support services and changes in the sector
Desirable Skills
•Experience of liaison with voluntary and statutory organisations
•Experience of engaging with people from a diverse range of backgrounds
•Desired but not required, lived experience of gambling harms either directly, as an affected other or working with individuals who have experienced gambling harm.
Please review the full Job Pack for more details before applying with your both a CV and cover letter to be considered for the role.
Previous applicants need not apply.
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
The client requests no contact from agencies or media sales.