Communications Project Manager Jobs

We are seeking a highly organised and detail-oriented Lead Project Officer to oversee the coordination and execution of the WorkWell project within our Employability Team. This role involves the overall management of the project, ensuring all timelines, resources, and deliverables are met. The successful candidate will be responsible for gathering and consolidating information from various departments, compiling comprehensive reports, and ensuring clear communication across all stakeholders.

The WorkWell scheme is a voluntary program that helps people with health conditions or disabilities return to work or stay in their current role, and there are a number of pilot programmes of work being developed across the country. Programmes of work include:

• an early-intervention work and health assessment service, with low-intensity holistic support for their health-related barriers to employment (such as employer liaison and work and health coaching)

• a single gateway into services that are available locally to tackle their specific needs. This could include healthcare professionals, community sector services, health promotion programmes, more intensive employment support, and much more

Hertfordshire and West Essex Integrated Care System are now keen to apply learning from the WorkWell pilot sites and review their current work and health assessment services and develop recommendations to provide improved support to our population - and these roles are key in understanding this learning and developing those recommendations.

So if you are a proactive individual and:

· are well organised

· can work under pressure

· have attention to detail

· have good communication skills

· are competent in Microsoft products (Word, Excel, Outlook, etc)

We would love to hear from you!

Job Title: Community Manager 

Reporting To: Head of Youth Services

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, Permanent 

Salary: £36,000 per annum 

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression.

Closing date: 12th January 2025

Job Purpose: To deliver The Mix’s online communities across discussion boards and group chats, leading a team to establish a fun, inclusive and supportive space for young people.

Main Responsibilities

Responsible for:

• Innovating and growing our online peer support community
• Taking the online community to the next level in terms of youth-led, peer-to-peer digital communities, both in terms of youth-led practice and using new technologies
• Line management of the community team and day-to-day delivery of the community service

Overseeing the day-to-day running of the community: 

• Supporting the community team to deliver The Mix’s peer support community across all channels including supporting young community moderators, activators, content creators and peer supporters, ensuring safe moderation and facilitating peer support
• Ensuring delivery of engaging community events such as group chats, live Q&As and Youth Voice activities
• Line management and development of the community team, including officers, senior officers, freelancers and 50+ young volunteers
• Working collaboratively with the content and digital marketing team and partner organisations to deliver a high-quality service
• Managing projects (including budgets) to develop the online community and volunteering offerUsing data and insights from the community to provide analysis of topics and discussions relevant to The Mix
• Working with the volunteer team to ensure that volunteer roles continue to help grow community engagement
• Ensuring that policies, procedures, rotas, schedules and other information about the services are delivered
• Promoting and encouraging self-care and reflective practice across the team

Community growth and strategy development:

• Leading on the growth and development of the community using youth-led practice and new technology to ensure that it is a space that meets the growing and changing needs of young people
• Delivering the community strategy and working with data and insight teams to monitor strategy development against KPIs
• Ensuring that community members have a sense of ownership and opportunities to help shape the community
• Establishing relationships with partner organisations and stakeholders across relevant sectors and fields
• Focusing on the continuous development of The Mix community by attending training events, being aware of best practice
• within the sector and cascading learning to staff, volunteers, and community members

Volunteering engagement & development:

• Line management of the Senior Engagement and Training Officer, supporting them to engage young
  people in the community into voluntary roles, lead on training and supporting young people in their voluntary roles
• Working with the Volunteering Manager to oversee the departments volunteering practices ensure a
  high-quality service, continuous volunteer development & a positive volunteering experience
• Ensuring that the community has enough volunteers to deliver the service safely
• Supporting the senior engagement and training officer with the co-design and design of volunteering
• roles and processes

Person Specification

Essential

• Qualification and/or relevant experience in youth work up to level 2
• Experience and demonstrable knowledge of running online peer support and community services, including the training and management of volunteers
• Passion for working with young people and experience and knowledge of the issues they face
• Good general technical knowledge with an understanding of the opportunities associated with new technologies and online services for young people
• Excellent people skills, adaptable and flexible in manner and approach with an understanding of how to motivate and develop staff
• Excellent written and verbal communication, as well as good listening skills with the ability to communicate with empathy and understanding
• Good planning and problem-solving skills
  Experience of delivering online workshops with young people
  Line management experience of staff and volunteers

Desirable 

• Experience in group facilitation and training
• Understanding of the legal issues affecting online communities
• Experience of working within safeguarding frameworks
• Good technical knowledge, ideally including at least a basic knowledge of HTML
• Any additional social media skills such as social listening, reporting and content creation

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Are you a strategic thinker with a passion for service excellence and business growth? Strides Highbury Counselling Centre is looking for an innovative Service and Business Development Manager to lead the operational management of our counselling service and drive the development of our commercial opportunities.

Why Join Us?
At Strides, we bridge the gap in mental health services by providing affordable, long-term counselling. We also maximise the social value of our spaces to empower individuals and communities. Your work will make a real difference.

What You’ll Do:

• Oversee the day-to-day running of the service and administration team.
• Develop partnerships and manage commercial room hire to maximise income.
• Collaborate on service policies, marketing, and business development.
• Lead on health & safety, building management, and service delivery.

About You:
You bring experience in managing community counselling services, leading diverse teams, and building impactful partnerships. You’re organised, proactive, and ready to inspire your team and the community we serve.

Permanent, part-time position (24 hours per week)
circa. £40,355 per annum, plus benefits

Your genuine passion for developing others and your commitment to fostering a learning culture is exactly why we’re seeking you to be our new Learning and Development Manager. Come and join our team at this exciting time of growth.

At Sadler’s Wells everyone is welcome.

The new role of Learning and Development (L&D) Manager will help to instil the importance of personal and professional development and expand the learning culture in our organisation.

You will work with the Director of People and Inclusion to create and deliver a L&D strategy to enhance the skills and colleague experience for our workforce and talent pipeline. 

You’ll have the chance to exercise your coaching skills, design and deliver workshops and will play a vital role in driving our line managers development programme.

We’re a supportive and hardworking team, working on a variety of projects. We have a ‘smarter working’ approach and encourage both on-site and remote working. Sadler’s Wells benefits include: 

• Employee Assistance Programme 
• Complimentary tickets and discounts 
• Enhanced holiday and time off in lieu policy 
• Additional pay for parental and family leave subject to eligibility

We welcome all applications by 11:59pm BST on Monday 13 January 2025. Interviews will be held towards the end of January 2025.

For more information, please go to the following link - https://sadl.rs/3ZAkTWc

We are committed to building a culturally diverse workforce and actively encourage applications from Black, Asian and those belonging to ethnic groups that are currently underrepresented within the Arts. Applications from d/Deaf and disabled communities and low socio-economic backgrounds are also welcome. As a user of the Disability Confident Scheme, we guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in the Job Pack.

Sadler’s Wells is a PiPA (Parents and Carers in Performing Arts) Charter Partner, striving towards creating a more family friendly working environment

We're looking for a Community Fundraising Manager - it's a great opportunity to develop a plan and deliver a diverse portfolio of fundraising activities to engage people with our work and contribute to our income.

You will manage a team to help develop innovative fundraising products, grow our supporter base and provide exceptional supporter stewardship.

Income generation  

• Responsible for supporting the development of a 3-year community fundraising income strategy to grow income from a modest base of £125k per year to circa £275k per year.
• Implement the operational plan for community fundraising income. 
• Plan, develop and deliver new community fundraising products, campaigns and events that will resonate with stakeholders including members, donors and volunteers to fundraise. 
• Work collaboratively with Comms, Marketing & Digital teams to develop and drive forward promotion of community fundraising to reach existing and new audiences, including developing content for social channels, e-comms, webpages and fundraising packs.
• Establish a network of community fundraisers, building relationships with community fundraising ‘champions’, and providing excellent supporter care and timely communication. 
• Evaluate community fundraising projects regularly and make changes when necessary. 

Leadership, management and collaboration 

• Lead the community fundraising programme in line with Marine Conservation Society values and organisational culture.
• Contribute to fundraising cross-team planning and strategy development. 
• Line management of 2 part-time Community Fundraising support roles with responsibility for operational delivery of their fundraising plans and performance management including, 1-2-1 meetings, appraisals, day-day performance management against KPI’s, motivation and objective setting. 
• Build collaborative relationships with peers across the charity. 

Governance & reporting 

• Manage the overall budget for community fundraising, including monitoring of income and expenditure against budget. 
• Setting, measuring, and reporting against agreed KPIs  
• Ensure the Community Fundraising team are accurately recording the receipt of donations and gifts received from supporters. 
• Ensure accurate financial and CRM supporter records are maintained and accessible. 
• Ensure all relationships comply with relevant charity law, GDPR requirements and the charity’s Ethical Fundraising Policy.
• Work with our Data Manager, Head of Marketing, and the Fundraising team to ensure the CRM database holds key, relevant profile information on supporters.
• Attend department and organisational meetings reporting on team related matters as required and cascading organisational priorities as appropriate.

Knowledge and experience (what you’ll know)

Essential

• A track record in community fundraising or similar, with the ability to demonstrate success in meeting financial targets and income growth. 
• Can demonstrate your experience of supporting the development of 3-5 year strategic plans 
• Experience of developing and leading on annual operating plans in line with strategic goals.  
• Can show your line management experience, including knowledge of successfully developing and motivating a team. 
• Can successfully set and manage multi-year budgets. 
• Good knowledge of and experience of working with CRM databases including the collection and storage of data in line with GDPR. 
• Sound knowledge of current fundraising trends and knowledge of fundraising policies, procedures and legalities. 

Desirable

• Experience of establishing and growing new community fundraising products. 
• Project management experience, able to plan and deliver within set timescales.

Skills & abilities (how you’ll do it)

Essential

• Able to take responsibility for delivering against objectives and monitor and evaluate operational and financial plans. 
• Excellent interpersonal skills including relationship building, influencing and negotiating with a wide diverse audience  
• Able to work as a leader and motivate others.
• Excellent written and verbal communication skills, including attention to detail.  
• Strong planning skills and the ability to manage a varied and busy workload while meeting tight deadlines. 
• Self-motivated and able to demonstrate creativity, initiative and work proactively 
• Ability and confidence to represent the organisation with potential and existing donors. 

Desirable

• Strong IT skills, including MS 365 tools (Teams, SharePoint, One Drive etc.) Word, PowerPoint, Excel etc.  

Personal Qualities (what you’ll bring)

A personal style in line with our values and our commitment to equity, diversity and inclusion: 

We are brave                                        We have integrity  

We are a community                          We are credible  

We are positive                                     We are solutions focused  

•  An innovative and creative thinker who is quick to generate solutions and ideas.  
• Comfortable with change, with a flexible and adaptable approach to work, with good prioritization skills. 
• Approaches problems with a creative and enabling mindset to seek solutions. 
• Responds positively to challenges – managing your personal responses when things get busy
• Comfortable and capable when working independently and on own initiative.  
• Motivated and focused in both the home working and busier working environments.  
• A good team player who builds open and supportive relationships. 
• A positive, optimistic, and ambitious vision for the future of Community Fundraising. 
• Collaborative and team-oriented approach, with the ability to work effectively with colleagues across different functions and levels.  
• Proactive and results-driven mindset, with a focus on achieving measurable outcomes. 

Are you ready to lead in a fast-paced environment while driving impactful change?

We're seeking an experienced Operations Manager (Research/Grant Funding) for a 12-month fixed-term contract, covering a secondment on a full-time basis. The role is mostly remote with just one day a week in their office, based in Twickenham. You will need to be immediately available to start, ideally start in December, if possible.

The client:

This client works with customers in the academic, government, pharmaceutical, agricultural biotechnology, food, environment, security and sports sector. They work with the UK government departments and arm's length bodies to support medical and health research across the UK. The Operations team are primarily responsible for managing new funding calls for a numbers of Healthcare and Health and Care Research Wales schemes.

The role:

As the Operations manager (Research/Grant Funding), you will manage 10-12 Research Officers and Programme Managers. You will take responsibility for delivering a portfolio of funding calls to key milestone dates and quality standards. The role will involve complex scheduling and resource management, risk and issues management, project and relationship management, team leadership and line management.

The Operations team are a team of about seventy, with about 40-50 live competitions at any one time. The Operations Manager (Research/Grant Funding) would be joining a team of Operations Managers, who each have their own team to deliver a portfolio of funding calls. The role provides an exciting opportunity to join a busy team, playing an important role in funding high quality research that benefits the NHS, patients and the public.

The Role:

Lead the setting up of new funding competitions

• Engage relevant GMG teams in planning new competitions
• Determine achievable timelines that consider other calls, resources, work peaks and factors
• Oversee the creation of detailed project plans
• Present different commissioning options to stakeholders and explain the impact of different decisions
• Identify Operations team resource requirements

Run competitions effectively

• Have suitable processes, forms, templates and quality checks in place
• Oversee project management and day-to-day delivery by all parties
• Handle issues and risks effectively
• Oversee the provision of a responsive help desk service and clear communications with external stakeholders
• Take responsibility for the overall high quality and timeliness of outputs from the team
• Oversee the delivery of scheme improvements and developments

Other duties:

• Embed good data quality across all aspects of operational work, monitor data quality and resolve issues when necessary
• Line manage 10-12 Research Officers and Programme Managers

Essential experience required

• Experienced in research funding, grant management, or a similar environment
• Experience of delivering work that involves complex scheduling, robust processes and resource management
• Experience of managing and developing individuals and teams
• Ability to coach, develop and motivate people working in a busy environment

What's Next?
If you meet the above essential criteria, please submit your CV today. The hiring manager wants to appoint asap so applications will be reviewed on a rolling basis, so don't delay!

If you meet the above criteria, a member of the TPP team will be in touch with you within 3 working days. Unfortunately, due to the high number of CVs we receive, we are unfortunately able to reply to each applciation. If you have not heard back from us within 3 working days, then unfortunately your CV hasn't been selected for this role.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

About you: The successful candidate will be a fundraiser with a track record of meeting ambitious fundraising targets. You will develop and deliver an individual giving strategy and employ a range of retention and acquisition techniques.

About us: BMS World Mission is a Christian mission organisation founded in 1792. Today we are working in around 30 countries over four continents. We are passionate about making Jesus known across the world and transforming the lives of those we serve.

About the role: You will manage and oversee BMS’ appeals, regular giving, major donor and community fundraising programmes. Events will become part of your portfolio in 2026 and there are many exciting opportunities to shape our campaigns with creative ideas.

You will quickly build excellent relationships within BMS and with supporters and have a strong commitment to outstanding supporter care.

This is an important role, at a critical time in the life of the organisation, and we are looking for a strategic, professional and knowledgeable fundraiser to deliver on our strategy.

The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.

Our Brand and Marketing team is looking for a creative, strategic and proactive individual to join our corporate partnership marketing team to develop brand awareness through partners and inspire young people to access our support. No corporate partner has the same needs, and whilst our purpose remains the same, this role requires flexibility, ability to manage a portfolio workload, communicate ideas and influence to ensure the partnership maximises brand opportunity for The King's Trust. 

Working as part of a team of marketing and brand managers and executives, you will work with our corporate partnership team to develop and deliver mutually beneficial marketing campaigns, raising the profile of The King's Trust and the importance of our work to support young people. You will also work closely with our in-house creative services team to commission and review content, corporate partners creative agencies and use data and insights to improve our marketing and innovate to help deliver against our EDI strategy.

This role is perfect for you if you are an experienced marketing professional, confident producing marketing strategy and campaigns, influencing stakeholders and a range of digital marketing skills including using social media channels, , as well as have a detailed understanding of the marketing communication mix – understanding the right media to reach particular audiences.

It is an exciting time to join the team as we develop our approach to our new name and brand, with some exciting opportunities to work on high profile activity as we head towards our 50th anniversary in 2026.

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary)

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Are you an experienced leader with a vision for empowering communities and volunteers?

We are seeking FOUR motivated and experienced Community Support Managers to lead and manage our regional community support function that truly impacts those living with and affected by MND. These roles are home-based and have travel requirements across the designated region. These roles offer the opportunity to lead and support both staff and volunteers in delivering exceptional local services.

We are recruiting Community Support Managers to cover the following areas:

Central & West: Bristol, Wiltshire, Gloucestershire, Bath & North-East Somerset, West Midlands, Central & East Midlands, Somerset & Dorset, Devon & Cornwall, and Thames Valley

South-East: London, East and West Sussex, Hertfordshire, Essex, East Anglia, Hampshire, Isle of Wight and Jersey, Surrey and Kent

North: Cheshire, Merseyside, Greater Manchester, Lancashire and Cumbria, North-East, Yorkshire and North & North-East Lincolnshire

Devolved Nations: Wales and Northern Ireland

Candidates must be located within or close to the region they are interested in.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

As a Community Support Manager, you will:

• Lead and manage a team of Community Support Coordinators (CSCs), ensuring their training, development, and wellbeing.
• Collaborate with the Volunteering Team to support recruitment and retention of key volunteer roles.
• Facilitate a community of practice with colleagues to ensure consistent service delivery and knowledge sharing.
• Maintain awareness of external services and partnerships to enhance local support provision.
• Oversee regional data collection and reporting to inform business planning and align with organisational objectives.
• Ensure compliance with key policies, including safeguarding, GDPR, and health and safety, empowering your team to follow best practices.
• Work with the Head of Regional Services and Partnerships to develop local and regional plans for improving support services.
• Report regularly on regional activities, challenges, and impact using agreed processes.
• Develop and maintain partnerships with external organisations to enhance services.
• Support the implementation of new initiatives and provide cover for team members as needed.

About You:

We're looking for an inspiring leader with the skills and experience to excel in this role. You should have:

• Proven experience managing remote teams, including both staff and volunteers.
• Strong communication, interpersonal, and presentation skills.
• Skills in performance data management and reporting.
• A track record of delivering support services in statutory, private, or voluntary sectors.
• Experience managing risk and safeguarding.
• The ability to build and maintain relationships with diverse communities and external partners.
• A commitment to inclusion and diversity.
• Excellent organisational skills with the ability to prioritise and make independent decisions.
• Proficiency in computer literacy.
• Flexibility to work occasional unsocial hours.
• A full driving licence.

If this sounds like the perfect opportunity for you, apply now to join a dedicated team making a real difference every day!

The full job description is available in the candidate pack.

Salary: £43,600 per annum

Hours: 37 per week

Location: Home-based with travel requirements across designated region.

Contract: Permanent

Regions:

Central & West: Bristol, Wiltshire, Gloucestershire, Bath & North-East Somerset, West Midlands, Central & East Midlands, Somerset & Dorset, Devon & Cornwall, and Thames Valley

South-East: London, East and West Sussex, Hertfordshire, Essex, East Anglia, Hampshire, Isle of Wight and Jersey, Surrey and Kent

North: Cheshire, Merseyside, Greater Manchester, Lancashire and Cumbria, North-East, Yorkshire and North & North-East Lincolnshire

Devolved Nations: Wales and Northern Ireland

Candidates must be located within or close to the region they are interested in.

We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience leading, supporting and measuring performance for remote teams with staff and volunteers.

• Skilled in performance data management and reporting.

• Demonstrable understanding and delivery of support services in the statutory, private and/or voluntary sectors including value.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

Mid and North East Essex Mind have a brand-new role and a wonderful opportunity for someone who is driven to achieve results and has demonstrable experience in developing and nurturing relationships at a senior level.

The role will work closely with the senior leadership team to ensure the development and growth of the charity in line with objectives and income aspirations outlined in our strategic and operational plans.

You will be someone with both experience of developing relationships with partners and experience of writing proposals and funding applications.

You will help us serve our communities by identifying opportunities for service development within existing services and working on new service development with operational colleagues ensuring that our lived experience panel is at the heart of what we do. Come and join us and help us to offer hope and support for good mental health, so that no one feels alone.

We are happy for some hybrid working, however this role will require considerable travel within the Mid and North East Essex footprint, so you will have a Full UK driving license and own transport.

We are a real living wage employer and offer our staff a range of health, wellbeing, lifestyle and financial benefits to ensure that we fully support our employees.  This includes: 36 days holiday including 8 bank holidays (pro rata for part time); competitive pension; recruitment referrals, training and development, flexible/agile working; annual wellbeing day; expert supervision and peer support, an extended lunch break each week; onsite parking at most locations; company sick pay based on length of service and a charity worker discount scheme. 

We are committed to fostering a diverse and inclusive workforce, collaborating with our communities and partners to drive innovation and better decision-making. We welcome applications from individuals from all backgrounds to try to ensure we better represent our communities.

Join us in creating an environment where everyone feels supported, respected, and valued. Let’s build a community that thrives on inclusivity and mutual respect.

Staff work a hybrid schedule with 2 days/week in the office

The New Donor Acquisition Manager provides project management and execution support for the coordination and implementation of new donor acquisition under the supervision the Associate Director of New Donor Acquisition. This positive and enthusiastic direct marketer will ensure that all campaigns meet our aligned goals in each of IFAW’s European markets. This role will oversee day-to-day campaign management of direct mail acquisition and provide administrative support for face to face and other acquisition campaigns. 

This person will have a proven track record of prior direct marketing excellence in a non-profit setting along with third party management experience.

Role and Responsibilities

• Assist in the coordination and execution of IFAW’s acquisition budget in multiple markets.
• Assist in the execution of IFAW’s European Acquisition and Reactivation mailings, face to face campaigns, telemarketing campaigns, direct response television, print campaigns, text and online campaigns.
•  Ensure that campaigns are executed in a timely manner to achieve critical campaign dates.
• Provide daily management of external vendors to assist with execution of the acquisition strategy ensuring all campaigns are on track and implement changes where necessary.
• Manage the technical coding for campaign creation and analysis. Manage the internal discussions and data flows to ensure that income and supporter histories are recorded appropriately.
• Independently analyze results and trends and make recommendations for tactical and/or strategic adjustments to improve results and efficiencies.
• Monitor the Acquisition & Reactivation expense budget while reporting any changes and/or deviations. Assist with monthly financial and results forecasting.
• Create campaign briefings for vendors, internal staff and country offices for all fundraising campaigns. Provide creative input and make recommendations and changes to improve costs and response metrics.
• Manage office communications regarding supporter complaints or queries. Act as a liaison between IFAW and vendors. Utilizing project management skills, devise a tracking process and manage implementation.
• Provide project management skills to track information to and from vendors: data files, file samples, costs, invoices and campaign results. Proactively seek to resolve schedule conflicts, data transmission in a timely and accurate manner.
• Manage worldwide inventory of ancillary collateral material. Monitor and manage stock and premium inventory and reprint when necessary. Develop ancillary product inventory printing and process for new channels as they emerge.
• Develop new acquisition marketing collateral for Face to Face vendors, using the developed proposition and key brand messages.
• Provide necessary information to outside vendors, creative services and production to execute the agreed upon strategy. Continuously review to ensure this information is fresh, on brand and successful.
• Manage Face to Face donor complaint process in partnership with Donor Relations team and multiple vendors.
• Proof read and edit design and copy on printed components, ensuring that all mailings are error-free and country specific versions have been reviewed and approved.
• Manage collateral communication streams where necessary and ad-hoc projects as assigned.

Qualifications and Education Requirements

• 3-5 years of direct marketing fundraising or project management experience. Animal Welfare/Environmental experience is a plus.
• Highly organized, motivated, self-starting, and detail oriented.
• Ability to produce effectively and accurately while managing multiple priorities and competing deadlines.
• Must possess excellent analytical skills and strong attention to detail.
• Ability to think critically and proactively respond to work requests, using sharp problem-solving skills.
• Proficient with Microsoft Suite (Asana, Outlook, Excel, SharePoint, Teams, Word) and database management, with advanced experience with Excel.
• Ability to manage projects through outside vendors and internal staff.
• Ability to work effectively as part of an integrated, diverse, team
• Excellent communication skills, both verbal and written. Second language a plus.
• Relevant experience or a University degree, preferably in marketing, business or a related field, is preferred.

UK Office Benefits

• 8% employer pension contribution
• 25 days’ holiday + public holidays + 5 discretionary days
• Cycle to work scheme
• Modern office
• Dog friendly office

At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.

To apply, please submit CV and letter of interest via our website. 

Purpose of the post

HDR UK and the BHF Data Science Centre are committed to meaningful involvement and engagement where patients and the public are actively involved in shaping our work and decision-making. Reporting to the Centre’s Operations Director, this is a pivotal role that will be integral to ensuring the patient and public voice is embedded in our work at all stages.

You will work closely with public members, research and NHS communities, internal colleagues, charity partners, and funders to develop and implement plans for PPIE activity across all of our key areas of interest, in addition to the governance of the Centre.

This is an exciting opportunity for someone who has a passion for meaningful involvement and engagement of patients and the public, to shape and influence our work on the safe, ethical and scientifically robust use of data for research into the causes, prevention and treatment of all diseases of the heart and circulation.

The successful candidate will have a track record in working with individuals, groups and communities and have the ability to communicate complex information in clear, engaging ways. The post holder will have excellent influencing and negotiation skills, experience of working on complex projects with multiple partners and be comfortable with working at pace. Patient and public involvement and engagement in data-driven research is a growing field. The successful candidate will show a willingness and experience of developing and delivering innovative approaches to involvement where previously opportunities may not have been obvious.

Main responsibilities

Embedding PPIE in our work

• Lead on the delivery of the PPIE strategy for the BHF Data Science Centre, with oversight from the Operations Director, incorporating regular (e.g. annual) reviews and updates of the strategy.
• Lead and facilitate meetings with public contributors to integrate meaningful PPIE throughout all aspects of our work.
• Undertake and manage specific involvement and engagement activities, including but not limited to focus groups, engagement events, developing and undertaking surveys, supporting the writing of plain English summaries of projects and their outputs. In collaboration with senior colleagues, support involvement of patients and the public in the governance of our work.
• Review and provide advice on PPIE elements of research applications ensuring adequate PPIE is incorporated and provide advice where needed to researchers. 
• Develop methods to expand reach and ensure diversity of perspectives and work with the HDR UK PPIE team to grow involvement of currently underrepresented and underserved groups in health data science.
• Build and manage relationships with colleagues within the BHF Data Science Centre, working collaboratively to support and manage involvement and engagement across all areas of work.
• Work closely with the internal communications colleagues to create and disseminate engaging content (e.g. news stories on outputs and impact, videos, infographics, case studies) on our work and involvement and engagement activities using a variety of communication tools.
• Horizon scan and liaise with colleagues across the BHF Data Science Centre and HDR UK for opportunities to increase visibility of the institute’s engagement and involvement impact, i.e. through conferences, festivals, journals and other publications.

Developing PPIE best practice and collaborative working

• Incorporate best practice in our work, learning from examples of successful patient and public engagement that could influence our work
• Provide briefings for colleagues to share best practice and examples of successful patient and public engagement
• Collaborate with PPIE colleagues to coordinate public outreach initiatives and other events, ensuring that stakeholders are afforded opportunities to contribute their input and provide feedback. Establish effective working relationships and ‘ways of working’ with strategic partners to maximise opportunities for collaboration in patient and public involvement and engagement.
• Act as an internal and external ambassador for public, patient and practitioner engagement and involvement.
• Monitor and report on performance of PPIE across the Centre, make effective use of digital approaches to maximize the ability to collaborate, communicate and continuously learn.

Supporting PPIE members

• Be the point-of-contact for all BHF Data Science Centre public contributors, ensuring they are kept updated, receive all information in a timely manner and that any issues are dealt with in a sensitive manner.
• Lead on the recruitment of new public contributors as required. Adapt, develop and provide training for public contributors where necessary identifying training requirements as needed.
• Working with BHF Data Science Centre colleagues, maintain patient and public contact lists in Hubspot (CRM).

Knowledge, Skills, and Experience

Experience

• Experience of working with patients, carers and members of the public with diverse interests.
• Experience of running patient/public involvement activities and evaluating these activities, strategies and methodologies, preferably in a research environment
• Experience of promoting the need and value of engagement and involvement to a wide range of stakeholders and acting as an advocate
• Experience of writing / developing content for public and research audiences and delivering presentations
• Experience of demonstrating an understanding of health research and the needs of patients and the public
• Planning and organisational expertise with a proven track record of delivering challenging projects with multiple partners to deadlines
• Experience of organising and facilitating a range of events and meetings including: event preparation, chairing of meetings, delivering presentations, use of tools to gather views and feedback, follow-up communications and evaluation
• An understanding of the public sensitivities of using health data for research
• Educated to degree level or equivalent

Skills

• Excellent planning and organisational skills, with the ability to manage complex and multiple areas of work with competing priorities in a fast-paced environment.
• Excellent people and interpersonal skills to build collaborative partnerships across diverse groups and the ability to handle sensitive issues positively.
• Excellent written and verbal communication skills with the ability to communicate effectively and confidently with different groups of stakeholders and people at all levels.
• Evidence of ability to meet tight and challenging deadlines using a flexible and adaptable approach
• Good influencing and coaching skills.
• Able to grasp the complexity of work across HDR UK and process complex scientific information to communicate it in a way that is clear, engaging and inspires the public to get involved.
• Strong analytic skills with the ability to frame problems and solutions in a logical manner.
• Ability to work autonomously and make decisions without supervision.
• Ability to work collaboratively and as part of a multi-disciplinary team.

Please note, as we are a UK-based organisation, applicants must be living in, and eligible to work in, the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Youth Programmes Manager

Join Brighter Futures Together as our Youth Programmes Manager to empower and support young people’s wellbeing and development.

Position: Youth Programmes Manager

Salary: £13,614 per annum (£32,000 FTE)

Location: Marlow and surrounding areas

Hours: Part-Time, 17 hours per week, fixed term for two years

Closing Date: Monday 30th December 2024

Interview: w/c 6 Jan 2025 in Marlow.

About the Role:

This is an exciting opportunity to lead and develop innovative programmes that improve young people’s mental health and wellbeing. As Youth Programmes Manager, you will create safe and engaging environments for young people aged 11-18 by delivering centre-based and outreach activities. You’ll lead a small team, manage budgets, and develop strong relationships with young people and their families. Your work will involve operational delivery, community engagement, and creating impactful programmes that meet the needs of young people in Marlow.

Key Responsibilities:

· Design and deliver youth programmes that boost mental health and personal development

· Oversee youth sessions, ensuring safe and inclusive environments

· Build partnerships with local organisations and stakeholders

· Lead a small team of staff and volunteers, providing support and supervision

· Manage budgets, monitor outcomes, and report on programme impact

About You:

We are seeking a passionate and experienced youth practitioner with a strong understanding of youth development principles. You’ll have experience in programme management, community engagement, and supporting young people from diverse backgrounds. A commitment to empowering young people and fostering their voices is essential, as is the ability to work flexible hours, including evenings and weekends.

Key Skills & Experience:

· Experience of face-to-face youth or community work

· Proven track record in project management and budget oversight

· Strong organisational, communication, and people management skills

· Knowledge of safeguarding and issues affecting young people

Although not essential, JNC-qualified Youth Worker or equivalent practical experience is desirable

About the Organisation:

Brighter Futures Together is a not-for-profit organisation dedicated to boosting young people’s mental health and wellbeing. Based in Marlow, we deliver innovative projects and provide training and consultancy to the youth sector. Our work is driven by a commitment to creating brighter days for children and young people, filled with empathy, opportunity, and hope.

Other Roles You May Have Experience Of Could Include: Youth Worker, Community Programmes Manager, Youth Engagement Officer, Project Manager – Youth Services, Outreach Worker, #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title: Festival and Events Manager
Organisation: Darbar Arts Culture Heritage Trust
Location: London

Salary: £35k – 45k per annum

Reports to: Head of Programmes & Partnerships

Direct Reports: 2

Job Description:

Darbar Arts Culture Heritage Trust, a leading promoter of Indian classical music, is seeking an experienced Festivals and Events Manager to lead, plan, and deliver world-class events in London and Leicester. We are looking for a highly organised, passionate, and detail-oriented individual with a love for Indian classical music to join our dedicated team.

Role Overview

The Events and Festival Manager is a pivotal role at Darbar Arts Cultural Heritage Trust, you must have a passion for music and ideally have an understanding or interest in Indian Classical Music. The role is responsible for the strategic planning, development, and delivery of our flagship festivals and events. This role involves leading a small team,  to ensure the successful execution of all our activities. The successful candidate will be instrumental in shaping the future of Darbar’s events, ensuring they meet our high standards of artistic quality, audience engagement, and operational excellence.

Accountability over all events.

Running London Events and other events, overseeing Leicester events and Festival.

Key Responsibilities

• Leadership and Management:
  • Lead, mentor, and manage the small team of events, providing guidance, support, and performance management.
  • Oversee the planning and execution of all events and festivals, ensuring they align with Darbar’s vision, mission, and strategic goals.
  • Develop and manage relationships with key stakeholders, including artists, partners, sponsors, and audiences.
     
• Festival and Events
  • Manage and deliver several large scale events – like our concerts at St. Martin in the Field, the Barbican and other key venues, as well as manage and deliver our more intimate events including the platinum series
  • Manage and deliver our partnership concerts
  • Oversee events (including the Culture Festival) in Leicester
  • Being accountable and support the delivery of Darbar Festiva
     
• Operational Management:
  • Oversee all logistical aspects of event delivery, ensuring compliance with health and safety regulations, licensing requirements, and accessibility standards.
  • Manage the production of detailed event plans, schedules, and run sheets, ensuring clear communication and coordination across all teams.
  • Develop and maintain a comprehensive event dashboard, providing real-time updates on key metrics and progress.
• Strategic Planning:
  • Develop and implement a comprehensive events and festivals strategy, identifying opportunities for growth and innovation.
  • Work closely with the senior leadership team to ensure alignment with organisational objectives and the broader cultural sector.
  • Oversee the creation and management of event budgets, ensuring financial sustainability and effective resource allocation.
     
• Monitoring, Evaluation, and Learning (MEL):
  • Lead on the development and implementation of MEL frameworks for all events and festivals, ensuring robust data collection and analysis that is in line with funder requirements, including the Arts Council England.
  • Produce detailed reports on event performance, including audience engagement, financial outcomes, and impact against strategic goals, for internal reporting as well as for board reporting.
  • Use insights from MEL to inform future event planning and drive continuous improvement.
     
• Stakeholder Engagement:
  • Act as the primary point of contact for senior stakeholders, including funders, sponsors, and partners, ensuring strong relationships and effective communication.
  • Represent Darbar at industry events, conferences, and networking opportunities, raising the profile of the organisation and its work.
     
• Team Development:
  • Support the professional development of the events team, providing opportunities for training and skill-building.
  • Foster a collaborative and inclusive team culture, encouraging creativity, innovation, and excellence.

Person Specification

Essential:

• Significant experience in senior event management, preferably within the arts or cultural heritage sectors.
• Proven track record of leading large-scale events or festivals, from conception through to delivery.

• Strong leadership and team management skills, with experience in line management, mentoring and developing staff.

• Excellent organisational and project management abilities, with the capacity to manage multiple priorities and meet tight deadlines.
• Experience in monitoring, evaluation, and learning (MEL), with the ability to analyse data and produce insightful reports.
• Exceptional communication and interpersonal skills, with the ability to build and maintain strong relationships with a diverse range of stakeholders.
• Financial acumen, with experience in budget management and financial reporting.
• Be able to work evenings and weekends.

· Work on unsociable hours (evenings and weekends)
Need to be able to travel to Leicester on a regular basis.

Desirable:

• Experience working in a charitable or non-profit organisation.
• Knowledge of health and safety regulations, licensing, and accessibility standards within the UK events industry. Ideally have access to a car to be used to travel to remote events.
• A passion for South Asian arts and culture, with a deep understanding of the ICM sector.

Join us in promoting the finest Indian classical music and delivering exceptional cultural experiences in the heart of London and Leicester!

This job description is designed to appeal to candidates with both strong logistical skills and a genuine passion for Indian classical music, highlighting the prestige of Darbar's events and the unique experience the position offers. Interviews will be held 15th and 16th January 2025 in our West London Office.