Communications And Engagement Manager Jobs in Birmingham, West Midlands
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We are seeking a dynamic director of member support and development, to lead a team that supports, inspires and champions hundreds of community groups across Britain, engaging people with their local railways and delivering empowering community projects. You’ll be helping communities to come together, take action and have a voice on sustainable and inclusive transport and development.
About this role
This role couldn’t be more crucial to who we are and what we do: putting our members and their local communities at the forefront, empowering them to achieve their goals, and ensuring we and our partners are listening to and learning from their insights.
As a member of our senior leadership team, reporting to our chief executive, you will manage, lead and develop our support and development team, with nine passionate and knowledgeable staff.
Your job is to ensure the team excels and thrives in its work supporting and developing our membership to increase its impact, in line with our strategic goals and members’ locally-determined plans and ambitions. This includes nurturing togetherness, positivity and innovation, ensuring strong collaboration with our other teams, external partners and funders, and bringing new opportunities into community rail, while sharing its insights and experiences.
It’s an exciting time to be joining community rail, with the movement expanding, increasingly influential in rail and transport development, a burgeoning evidence base, and growing recognition of its relevance in tackling the climate crisis and social inequalities.
Main responsibilities:
- Manage, lead, support and develop our support and development (S&D) team, ensuring effective delivery and performance against our aims, objectives and plans, and ensuring the team’s work is well-planned, coordinated, evidenced and reported;
- Lead on the development, delivery and regular review of a strategy and annual plans, targets and budgets for the S&D team, engaging the team and our funders effectively in this process, drawing on member, partner and Board input, and aligning with our overarching strategy;
- Nurture a member-orientated, empowering, positive approach in the S&D team, in line with our values, ensuring high-quality provision of support, advice and signposting, balancing proactiveness and responsiveness, and being attentive to members’ needs and input, as well as wider contexts and opportunities;
- Help our team to show positive leadership and provide intelligent, effective support, training and development services to our members around community engagement and empowerment, social inclusion and diversity, sustainable and healthy travel and socio-economic development – including by listening to members, continually developing the team’s knowledge, skills and networks, and enabling the team to signpost, refer to and collaborate with organisations with useful expertise/services;
- Coordinating with our other teams, forge and maintain strong external partnerships, especially leading on those that help us support our members better and bring them opportunities, such as with train operators, corporate partners, third sector organisations, and at operational level with devolved/regional/combined authorities;
- Continually monitor and develop the S&D team’s performance and impact, including using member, partner and colleague feedback, supporting staff to consider and maximise effectiveness, driving innovation and efficiencies, and developing ways to assess and evidence our impact, especially as our membership continues to grow;
- Manage our activity supporting the creation and development of new or emerging community rail partnerships, station groups and community stations, and our support for those undergoing major change or challenges, ensuring this is carefully balanced with existing members’ needs;
- Ensure our members’ voices, experiences and insights can be effectively used by our other teams and external partners, in their delivery, planning and strategic influencing work, especially ensuring that case studies, stories, examples and views are fed through to our communications, policy and events activity;
- Play a key role in our liaison with and reporting to our own funders, and other major funders of our members, including ensuring effective monitoring and evaluation of our S&D work, collating good evidence of our own and our members’ impact, and maintaining a robust awareness of and ability to advocate on opportunities and risks in community rail;
- As a member of our senior leadership team, work closely with senior colleagues and across the organisation, and liaise with our Board as relevant, to co-ordinate and manage the delivery of our overarching strategy, reinforce our values, ensure the whole team is engaged with our mission and purpose, and to show external leadership across our members, partners and beyond.
Skills and competencies:
- Strong leadership and management skills, including a track record in managing, developing, drawing on and getting the best from a multi-faceted team, and working in and driving positive change in a complex, rapidly-evolving environment;
- Significant experience and demonstrable experience in community engagement and community-led projects, ideally from both professional and voluntary positions, and ideally experience in supporting and advising community initiatives;
- Experience in successfully planning, developing, delivering and evaluating programmes with positive social outcomes, including reporting to funders;
- Experience working collaboratively and forming mutually-beneficial partnerships and professional networks, ideally with experience of developing corporate partnerships and/or funder relationships;
- An understanding of how to evidence and increase social impact, particularly in relation to community development, empowerment and sustainability;
- Awareness of and a strong commitment to community empowerment, social inclusion, social justice and sustainable development, with a good grasp of the importance of public transport and sustainable travel, and community-led action, to these agendas;
- Excellent communication skills, articulate and assertive, with the ability to work constructively, diplomatically and persuasively with stakeholders at all levels and handle challenging situations;
- Excellent organisational skills, with the ability to work under pressure and meet deadlines while dealing with competing priorities, and an evidenced ability to support a team to do so;
- IT literate and competent using Office applications, the internet and CRM/database/recording systems;
- Appropriate qualifications and professional development demonstrating knowledge and skills in line with the above, and a commitment to ongoing learning and development.
Other information
As you will be home-based and managing a dispersed team, we are flexible about your location. However, you will be expected to travel to our office in Huddersfield for in-person full-team meetings quarterly, and you will need to bring your team together at a central location with similar regularity in between. On top of this, attendance at occasional in-person events and partner meetings, and visits to members to learn more about community rail and assist the team, will be important. We therefore welcome applications from those with decent public transport links, not too far from a railway station to enable journeys to be made sustainably.
This is a full-time position, 37 hours per week. We use a flexi-time system, with the core hours 10am-3pm, and we are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of six months.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.
Please provide your CV and a covering letter of up to two sides of A4, by 09:00, Thursday 7 November 2024, summarising why you are the ideal person for this job, your relevant experience and competencies, and why you want to work for us. Please include a daytime phone number.
First interviews are scheduled to take place online Thurs 14 November. Second interviews are scheduled to take place in-person Tues 19 November, likely in London. Candidates shortlisted for interview will be contacted by phone about a week before. Due to limited resources, we are unable to provide feedback to candidates who are not shortlisted.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
We are looking for an experienced and passionate IT Technical Specialist to work as part of our IT / Technology Services Team.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
The Technology Services team supports the work of colleagues and the organisation, providing high quality, professional services which assist in the effective delivery of our services, our campaign agenda and our role as an employer.
How you will make a difference
The infrastructure team are looking for a dynamic Technical Specialist to take a central role in the Technology Services transformation programme of IT systems.
Rethink Mental Illness are transitioning away from legacy on-premise systems with a cloud first approach and over the last few years the Infrastructure team have made substantial transformation to the organisations infrastructure by:
- Fully Implementing SharePoint and OneDrive for over 1000 end-users
- Transitioning hardware provisioning and management to Intune/Endpoint Manager
- Migrating server estate and infrastructure resources to Azure
- Increasing the security stature of the organisation and hardening the environment, reducing attack surface
- Delivering a strategy to minimise the risk of human behaviour to security.
The rapid pace of change within the charity has seen the evolution of existing ways of working and opening new aspects of innovation to drive efficiencies for the betterment of our staff and beneficiaries.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
The client requests no contact from agencies or media sales.
This is a new and exciting opportunity for a seasoned climate campaigner to deploy their skills in new ways, developing change strategies that will shift the climate ambition and the investment decisions of key steel companies. The steel industry is a major driver of climate emissions and yet few in the industry feel urgency and few outside the industry know that. Your job will be to help us change that.
European-headquartered steelmakers account for a small share of production but have an important role to play in shaping a pathway for transforming the industry and setting the pace. There are companies that are innovating, while others that should be leading the way but are stuck in coal-based production. We are seeking a dynamic corporate campaigner based in Europe/Africa timezone who is able to use their creativity to design and implement campaigns to drive change in steel companies.
ABOUT THE ORGANISATION
SteelWatch is an international climate campaign organisation established in June 2023, driving corporate accountability and action in the steel sector. Our vision is a steel industry that underpins a thriving zero emissions economy. Our priority is that the steel industry gets on track for a 1.5 degree trajectory this side of 2030.
We run corporate campaigns and challenge the global industry to replace complacency with urgent action. We currently focus on OECD countries, and specifically in Europe and Japan at present, with team members in UK/Europe and Asia Pacific timezones. As a young organisation, we are evolving, testing, and learning, and seek team members who will enjoy breaking new ground with us.
ABOUT THE ROLE
We are looking for a dynamic Corporate Campaigner who will lead, develop and implement creative campaigns and strategies to drive change in steel companies. This will require using multiple pressure points across the steel value chain; shifting narratives, engaging with national campaigns, exposing inadequacy of climate plans, harnessing investor pressure, driving demands for green steel and much more. The Corporate Campaigner will work closely with our CSO allies, notably from European Fossil Free Steel Network (EFFSN) and Fair Steel Coalition, to contribute to the impacts of the wider ecosystem and to sharply define the role of SteelWatch and its campaigns. This is likely to involve collaborations beyond Europe, in North America, Africa, Asia or Latin America. As a member of the first international climate NGO specialising in steel decarbonisation, you will work with other SteelWatch team members located across Asia-Pacific, Africa, and Europe.
For the steel industry to move toward decarbonisation, technological advancement is not the only solution. We need to fundamentally drive systemic changes to the long-held methods of steel production, the iron and steel value chain and the industrial structure, and going further, the relationship between the steel industry and the future of the decarbonised society. We are looking for someone who is able to use their creativity to engage not only in negotiations to achieve GHG emissions reductions, but also in critical thinking to provoke dialogues about what our climate needs from the industry’s corporate actors and other stakeholders today, to ensure a better future for people and the planet.
Responsibilities:
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Develop campaign strategies and plans in collaboration with your analytical and communication colleagues and with partner organisations, where relevant;
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Track and monitor company and investment calendar, announcements and news to identify opportunities for driving change;
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Plan and deliver campaign outputs; public communications, on-ground activities, media appearance, corporate engagement and other tactics, responding to emerging campaign opportunities;
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Engage with relevant stakeholders, corporate actors, financial institutions, government officials, industry experts, in pursuit of the campaign strategy;
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Participate actively in coalition conversations and activities;
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Undertake necessary research and report writing for the campaigns, working closely with the Steelwatch Steel Analyst;
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Give inputs to and deliver communication outputs and collaborate with the communication colleagues to respond timely to emerging news;
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Contribute to measuring the impacts of the campaign and produce reports, including funder reports, where required;
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Other responsibilities assigned by the Campaigns Director.
APPLICATION CRITERIA
We seek applicants with several years experience in corporate campaigning and a track record of managing the A-Z of campaign delivery. We will also consider, for entry at a more junior level, applicants with less experience but who have the campaigning mentality and strong delivery skills, with potential to grow in the role. Candidates with more substantial experience could be considered for a more senior role. For candidates of any level of experience, an appetite to learn and grow in the role is expected, as this is pioneering work.
Essential skills and experiences
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At least 6 years experience in designing and implementing campaigns;
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Experience with change strategies that target corporate actors to change their behaviours and business models, and with driving climate action;
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Ability to understand and articulate systemic problems and solutions; experience and/or appetite for change making;
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Knowledge of and natural instinct to pick up on shifting socioeconomic contexts, societal narratives and political environments;
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Ability to convey argument crisply and convincingly, verbally and in written form;
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Ability to collaborate with effectively with a wide variety of partners, from allies to analysts to communication experts;
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Proven strong organisational skills to coordinate multiple inputs and manage different deadlines, working on immediate tasks as well as longer pieces of work;
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An appetite to work in a start-up, with all the curiosity, adaptivity and learning that it entails.
Language requirements
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Ability to work in English at a professional level is a requirement. Additional language in Spanish, German, French or Portuguese is preferred.
Desired skills and experience
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Direct experience of work in climate, industry decarbonisation, and energy transition;
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Awareness of global dynamics and ability to think beyond borders for campaign leverages, blockages and opportunities;
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Excellent skills in writing for analytical reports as well as engaging media contents.
For full list of working conditions, benefits and ways of working, please see our website.
Our Mission is to turbo-charge the transformation to a decarbonised steel sector that enables the environment, communities and workers to thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peer Support Development Officer – Greater London
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.
We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for
We are seeking an individual located in Greater London, who possesses the drive, passion, and skills to:
- Develop new Peer Support Groups across a diverse range of communities
- Demonstrate the energy and enthusiasm required to achieve key targets and objectives
- Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community.
- Maintain current Peer Support Group levels, taking the lead from the national Hub.
- Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
We are ideally looking for candidates based in or around Greater London and willing to work initially across London Boroughs. This role may involve work to establish groups on the periphery of this area that currently have no dedicated Development staff.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events.
- Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency.
- Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed.
- Recruit and retain support group leaders to develop their peer support groups.
- Assist with the delivery of training to support group leaders and groups to become self-sufficient.
- Develop strong boundaried and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups.
- Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
· Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
· Significant experience developing peer support communities.
· Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
· Proven experience of ensuring outcomes and impacts of services are evidenced through high-quality data collection.
· Evidence of developing and delivering training/support to volunteers, based on the needs of service users (in this case kinship carers).
· Strong facilitation skills and essential experience of peer support or user-led groups with charity beneficiaries.
· Proven experience of using a customer relationship management system effectively (we use Salesforce).
· In-depth understanding of safeguarding particularly around vulnerable families.
· Excellent communication and engagement skills, with good attention to detail.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc).
· Full, clean driving licence/own car.
General characteristics and attributes:
· Flexible and willing to travel for work across England.
· Commitment to the values, aims and objectives of Kinship.
· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.
· Excellent written and spoken English.
· Permission to work in the UK.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing and Interview details are:
Closing date: 1 November 2024 12:00 pm
Interviews: Week Commencing 4 November
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing and Interview details are:
Closing date: 1 November 2024 12:00 pm
Interviews: Week Commencing 4 November
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Salary: £28,216.60 per annum, pro-rated
Location: Flexible, including home working
Contract: Fixed term contract ending April 2025, 6-month fixed term contract – we are looking for someone to start in the role by Wednesday the 6th of November please specify this on your application if you can start in post by this date.
Hours: Full time 37.5 hours per week
Interview date: Friday the 25th of October
Closing date: Monday the 21st of October at 11:30pm
Are you a positive and open-minded individual who has great time management and organisational skills, enjoys communicating with a variety of people and is keen to learn and develop a career in fundraising?
Then join Shelter as a Community & Events Assistant and you could soon be part of our welcoming and supportive Supporter Experience team.
About the role
The main objectives of this role will be to provide excellent supporter care to Shelter’s fundraisers, which will involve building relationships and giving fundraising and event support and advice and providing efficient administrative support to the department. We want to give you scope to grow into a confident and successful fundraiser, so you will receive training and provide supporter care and admin support across a variety of community & events activities, events and products across all three teams.
About you
Communicating with a variety of people: you will enjoy communicating with people in a variety of different ways, over the phone, face to face, by email, letter and over social media channels.
Time management & organisation: there’s a lot to do, particularly when we have fundraising products live and during the busy winter fundraising period, so it’s important to be able to manage your time well. The team has a really positive collective attitude to helping you do this, and they will suggest different tools and methods to stay on top of your work. But your being organised from the get-go is important.
Attention to detail: in all tasks, you will need to have a good eye for detail to make sure work is completed with a high level of accuracy.
Proactive: there are many activities to get involved with at Shelter, so being proactive ensures you get as much from your role as possible. Within your role you need to take initiative in setting up meetings, asking questions and suggesting/trying new ideas. Beyond this, taking advantage of volunteering in our shops or at events, and visiting local Shelter Hubs, is a great way to understand the cause and sector.
Willingness to be busy: everyone in the team has lots to do and has a range of responsibilities across different areas. To be successful in this role, you need to be willing to be busy during the working day and enjoy the variety this brings.
Flexibility: as this role will support work across the wider Community & Events team throughout the year, it is vital that the successful candidate is adaptable and willing to get stuck into different activities when needed. There will be occasional evening and weekend work to support events, for which time off in lieu will be given.
Positive attitude to learning: one of the most important aspects of the job is being positive and willing to learn. Being open-minded and keen to find solutions to problems is essential.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Supporter Experience team at Shelter exists to provide expert stewardship to build deep long-term relationships, enhancing the supporter experience to drive income now and increase lifetime values. We ensure supporters feel valued and appreciated by Shelter and understand the impact of their support. We’re part of a wider Community & Events team that sits within an Income Generation directorate.
Together, we look after a wide variety of fundraising activities to help fund our mission to ensure a safe home for all. Your team are welcoming and supportive, we work hard but try to have a lot of fun as well. Your line manager will be there to support you and encourage your personal development and you’ll have the opportunity to progress within the Community & Events team and beyond.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a one-page expression of interest confirming you can start in post for the date required. The expression of interest should be relevant to the points in the ‘About You’ section of the job description attached to this advert.
Any applications submitted without an expression of interest will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Our Head of Membership Services will lead the development and implementation of an ambitious membership strategy and engagement plan, ensuring our offer remains competitive and meaningful, meets our members’ needs, and is responsive to feedback.
In this senior management role, you will be responsible for strategic and operational leadership of the membership team, ensuring that members have a positive and engaging experience, that their voices and interests are heard within RCEW, and their interests represented in decision-making.
You will lead on supporting our members to work within the framework of the Rape Crisis National Service Standards (2024), producing and updating guidance and information as necessary and facilitate the sharing of best practice through peer support spaces.
We require the post holder to be female - Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies. RCEW and local Rape Crisis Centres provide space where women and children who have experienced sexual violence and abuse are supported and can access services.
The client requests no contact from agencies or media sales.
Are you the next Director of Adavu?
- Do you have a proven track record in leading organisations supporting vulnerable people?
- Are you passionate, as we are, about tackling modern slavery and supporting survivors in the West Midlands region to rebuild their lives?
- If so, then you might be just the person we are looking for to lead Adavu as we continue to grow and develop
Adavu is a registered charity (CIO no. 1199391) which responds to modern slavery in the West Midlands. Our main area of work is offering long-term support and advocacy for adult survivors of modern slavery .
We are seeking a competent and passionate individual to lead on the strategic leadership of the organisation and, working with the Board of Trustees, to set vision and direction. This role will oversee and implement Adavu’s key operations that include HR and line management of three key staff members; financial systems and processes; liaison with outsourced professional services such as payroll and financial services; fundraising activities and grant bids; develop and maintain partnerships with other organisations; contribute towards wider systemic change in policy and research; and maintain and develop Adavu’s marketing and communications.
If you’re a strategic leader with a talent for building partnerships and raising profiles, thrive in a collaborative environment, and are eager to lead a small, dedicated team, we’d love to hear from you.
Key responsibilities
Strategic
- To provide leadership for Adavu, working with the Board of Trustees to shape vision and direction and to form a strategic plan
- To identify, within a constantly evolving policy context, strategic opportunities and potential partnerships to shape, influence and create systemic change
- Contribute to relevant fora, partnerships and networks to raise awareness and advocate for change
- Participate in relevant research and policy consultations
- To develop and maintain external relationships with stakeholders
- To work with the Board of Trustees to develop and strengthen good governance, including compliance with legal and regulatory responsibilities, policy creation and review, strategic risk management and training
HR
- Line management of the Adavu Casework Manager, Volunteer Co-ordinator and Wellbeing Worker
- Recruitment of new employees
- Oversee the staff and volunteer team including regular team meetings, away days and wellbeing activities
Financial
- Preparation of monthly management accounts (to form the basis of quarterly financial reports from Adavu’s outsourced financial services)
- Oversee and arrange the payment of the payroll (including pension) each month (outsourced payroll services will produce monthly reports for calculations)
- Arrange payment of all invoices
- Prepare annual budgets
- Monitor and report on grant expenditure
- Submit Charity Commission annual return
- Develop and implement a fundraising strategy and submission of grant bids
Operational
- Manage contracts including mobile phone provider, IT support services, Lone Working app, finance and payroll services, rent, website maintenance, interpreting services, clinical supervision
- Oversee and review operational risk management
- Ensure compliance with legal duties, including insurance, ICO registration, pension regulator
- Safeguarding, information governance and Health and Safety Lead
- Deliver awareness-raising sessions to stakeholders and community groups
- Create and implement a marketing and communications strategy
- Contribute to regular social media posts
- Update website content when needed
- Respond to media enquiries
Benefits of working for Adavu include: 25 days annual leave plus bank holidays; 6% employer pension contribution; regular staff wellbeing activities and annual away day; Time Off in Lieu (TOIL) offered; clinical supervision; training and development opportunities
Interviews will be held on 4/11/24 at our Balsall Heath offices (Birmingham).
Please note the office is staffed Mon to Thurs only 9-4.30pm, should you have any queries.
We follow the Adavu Safer Recruitment policy and procedures. The successful candidate will be required to have undertaken an Enhanced DBS check without the barring list before starting the post.
This post is funded by The National Lottery Community Fund.
Small steps transforming lives Adavu - facilitating a local response to modern slavery in the West Midlands.
The client requests no contact from agencies or media sales.
Department: Network Strategy and Standards
Location: Blended between office and home (England and Wales). Time in office negotiable
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
We strive to ensure that as many people as possible can benefit from high quality advice services. We place client protection and care at the heart of our service, and as such we are currently looking for a passionate and enthusiastic Client Services Officer to put our client-focused philosophy into practice.
Your remit will include ensuring that all complainants are responded to in a timely, efficient manner, ensuring that the relevant complaints procedure is diligently followed at all times. Moreover, you will be responsible for implementing the processes and systems for providing criminal records screening for Citizens Advice service paid staff and volunteers in England and Wales.
This post will require you to make decisions relating to the appropriate response to complainants by email, phone, letter and/or social media, therefore you will demonstrate the capacity to use judgement under pressure, and you’ll also possess excellent written and verbal communication skills. Previous experience in a customer service focused environment is essential.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.
Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.
We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview.
The National Citizens Advice operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Our commitment to colleague wellbeing is reflected in us being awarded Gold in the Health & Wellbeing category, as well as Overall Winners, at the Employee Experience Awards 2022.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.
In the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our HR team focusses specifically on making staff and volunteers feel cared for, valued and supported.
About the Role
As the HR Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to employment, leave recording, recruitment and leaving processes. You will support the HR Manager with day to day tasks, such as collation of payroll materials, recruitment tracking and maintenance of staff files and records. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about people's wellbeing and understand that people work best when they are given the opportunity to do what they love and can be successful in. You appreciate order and logical systems and processes and are skilled at both using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the following information:
- Welcome from the Operations Director
- How this role fits into the wider YLI and Operations Team
- Full Job Description and Person Specification
- Details of how to apply online (application form)
- Deadline and interview dates
- YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs
Applications should be received by: 8am, Wednesday 23rd October
We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.
We are also actively seeking a new part-time Finance Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
PLEASE NOTE: Although this role is homebased, candidates MUST be based in the north or south west of England. The ability to undertake regular travel across Southwest or North England is essential.
About LawWorks
What we do
LawWorks is the operating name of the Solicitors Pro Bono Group. We are a charity, and our aim is to enable access to justice through supporting and developing the contribution of legal pro bono.
With support from the Law Society of England and Wales, we encourage, facilitate and celebrate pro bono across the solicitor profession and at law schools in England and Wales.
Who we work with
We work primarily with solicitors (firms and in-house teams), and also with law schools and law students, and other legal and non-legal volunteers and organisations.
LawWorks has around 150 member organisations including some of the largest City firms and international firms with an office in London, national, regional and local firms, in-house teams, law schools and charities.
Who we are
LawWorks is a relatively small organisation with 18 members of staff (5 full-time) and a small team of volunteers and interns. We operate a flexible working policy, with several members of staff working hybrid, or where appropriate, from home.
We are a busy and (for our size) complex charity, with a friendly team, a positive ethos and a commitment to doing all we can to ensure LawWorks is a strong and efficient organisation and a great place to work.
Our projects
There are a number of key strands to our work to support and facilitate pro bono:
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we support a growing network of around 300 local independent pro bono advice clinics across England and Wales. We work with lawyers, advice agencies, charities and others to establish or develop new clinics, and provide ongoing information and support, training and resources, for clinic volunteers and coordinators;
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our Not-for-Profits Programme facilitates the provision of free legal advice for smaller charities and not-for-profit organisations, supported by volunteer lawyers from LawWorks’ members;
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our Secondary Specialisation Programme supports the development of more ‘in-depth’ pro bono in areas of social welfare law. This currently includes an unpaid wages project and ‘Voices for Families’, with the charity Together for Short Lives, supporting parents and carers of children with life-limiting conditions;
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we support collaborative projects including: Pro Bono Connect: a project which facilitates barristers and solicitors working together on pro bono cases; the Domestic Abuse Response Alliance and IP Pro Bono.
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we have launched new online tools and digital platforms including a website called ‘Free Legal Answers’ and the Pro Bono Portal UK (with Justice Connect, an Australian access to justice charity).
In addition to encouraging and supporting pro bono delivery, we also work to address barriers to justice and to provide a ‘policy voice’ for pro bono - for example, working to address regulatory and other barriers to pro bono volunteering, and working with our members and others to influence policy on legal aid and other aspects of access to justice.
The role
Our experience in the different regions in England and Wales has shown the valueof having staff based locally to support pro bono initiatives, develop new pro bono opportunities and to increase engagement from the local legal profession.
This role will include helping to develop and support your own set of clinics, building on existing relationships in the Southwest or North of England. You will work with our members and the local advice sector to support the development of new pro bono clinics to meet unmet legal needs. We take an innovative, tailored approach to the support we provide, and you will provide one-to one support for individual clinics, allowing you to identify and address need, providing help with insurance, regulatory queries, finding volunteers and access to online tools.
A small part of the role (1 day per week) will involve working closely with the part-time Engagement & Training Officer (Wales) focusing on expanding stakeholder engagement to increase the number of independent legal advice clinics in Wales and promote pro bono involvement by the legal profession. You will work to identify and engage new stakeholders, develop training sessions and support impact monitoring. This role will also work closely with the Clinic Support and Development Officer (Wales), who acts as the first point of contact for guidance and support for clinics in Wales.
Key priorities for this role will be:
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To provide guidance and support to independent pro bono clinics registered with the LawWorks Clinics Network in the Southwest or North of England;
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To increase the number of individuals in Southwest or North England provided with free legal advice at clinics in the LawWorks Clinics Network by identifying opportunities for new pro bono advice clinics, supporting local stakeholders to develop new services to meet unmet legal needs in their area;
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To support and grow pro bono volunteering and LawWorks’ membership (e.g., law firms and in-house legal teams);
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To identify the training needs of LawWorks’ members, clinics and their volunteers in Southwest or North England, working with colleagues to arrange regional training and other events.
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To support the Engagement & Training Officer (Wales) with the delivery of the training plan in Wales.
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To lead on communications with LawWorks’ members, clinics and their volunteers in Southwest or North England.
We are looking for a confident networker who is able to identify opportunities andestablish new partnerships. All of LawWorks’ work is delivered through partnerships so it is essential that the candidate is personable, collaborative and an effective communicator.
A background in the legal or advice sector will be an advantage, but not essential - training and support will be provided for someone from another sector who is passionate about pro bono and access to justice and willing to learn. Experience of managing multiple projects and seeing them through to completion will also be an advantage.
The role offers variety, autonomy, the opportunity to help develop new initiatives from idea to launch, and a chance to support local communities and volunteer lawyers.
The position will be predominantly home based, with some travel throughout the Southwest or North of England, and occasional travel to LawWorks’ office in central London.
Primary purpose of role
To increase the amount and quality of pro bono legal advice being delivered in the Southwest or North of England and Wales through legal advice clinics, working with the local legal profession, law schools, advice agencies and other stakeholders, to identify new pro bono opportunities and ways in which LawWorks can better support the delivery of pro bono.
Key task areas and duties
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To develop relationships with law firms, legal teams, free legal advice clinics and other relevant stakeholders to identify their needs, plans and priorities in relation to pro bono.
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To facilitate sharing between stakeholders in the region to identify best practice, local opportunities for collaborative working and local training and support needs, and to assist in taking these forward.
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Support LawWorks’ clinic development work in the region, in line with annual support and development targets.
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As the first point of contact for our stakeholders in the Southwest or North, support clinics and members with troubleshooting queries, accessing resources and ensuring that contact information and website content related to their services is kept up to date.
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To work with the wider LawWorks team to support member recruitment and the delivery of local engagement events.
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To work with clinics in the region to support data collection, evaluation and impact assessment for internal and donor purposes and to inform policy.
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To contribute to the overall development and running of LawWorks, undertaking any other tasks which may from time to time be required.
Person Specification
Essential
- Experience of working on (or demonstrable ability to deliver) comparable or similar projects (e.g., involving networking, support and project development)
- Experience of excellent of stakeholder support, relationship building, and collaborative working
- Excellent written and verbal communication skills, including making presentations
- Excellent interpersonal skills and confident in networking with people of varying seniority and backgrounds
- Experience of devising and following project plans, and ensuring personal and organisational targets are met or exceeded
- Experience of working effectively in a partnership or team to achieve shared objectives
- Ability to undertake regular travel across Southwest or North England is essential. This may involve early starts, late finishes and occasional overnight stays
- Ability to work on your own initiative and as part of a team, and confidence in your ability to develop strategies to overcome the challenges of working remotely from the rest of your team
- A genuine commitment to driving forward LawWorks’ aims and work to meet the needs of our beneficiaries
- A demonstratable commitment to equality, diversity and inclusion
Desireable
- Good knowledge of legal advice clinics and the context in which they operate, including how law schools and the legal profession engage in volunteering
- Previous experience working at a membership/network-based organisation, and/or working with volunteers
- Experience of coordinating events or training (online and in-person)
- A sound understanding of web-based communications and strong IT skills
The client requests no contact from agencies or media sales.
Our Brand and Marketing team is looking for a proactive, creative and enthusiastic individual to join us as a Marketing Executive for a six-month contract.
You will create and publish engaging content across The Trust’s website, emails and social media channels. You’ll also be responsible for executing campaigns and initiatives to raise vital funds that help support young people, as well as raise awareness of our work to attract more young people onto our programmes. for reporting.
This role is perfect for you if you have experience in traditional and digital marketing, use social media platforms for organic and paid activity and can use analytics platforms for reporting.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
We are looking for an incredibly organised and efficient Programme Events & Projects Officer to coordinate delivery of our learning programme and projects portfolio.
Events and Project Officer
Advertising Reference: 2405
Location: Home-based/remote within the UK
Status: 12-month fixed term contract. 35 hours per week. Part-time will be considered. However, no less than 28 hours per week.
Salary: (Band 3) £27,824 with generous benefits package including 30 days annual leave plus Bank holidays, and 3 days of Christmas closure
Research in Practice is part of the National Children’s Bureau (NCB) family. For over 60 years, the NCB has been building a better childhood for all.
Research in Practice works with organisations across the children and adults social care, health and criminal justice sectors, supporting them to develop an evidence-informed approach to their work. Our focus is on using evidence from research, practice and lived experience, to provide resources that improve policy and services, to achieve positive outcomes for people of all ages.
You will liaise with external commissioners and stakeholders to book in delivery dates – this will include coordinating diaries, commissioning Associates, and confirming delivery details for external commissioners and internal staff. You will work with the team on the pro-active set-up and coordination of both small, one-off deliveries as well as larger scale programmes and projects.
Our ideal candidate would have experience working in a busy learning events or administration environment. You will be capable of managing multiple requests at the same time, and confident liaising with both external stakeholders and internal staff. Excellent attention to detail and reporting skills are crucial to the success of this role. You will need to be enthusiastic, self-motivated and used to collaborative working, with excellent communication skills.
This is a great opportunity to join a busy, committed and passionate team to help deliver a range of learning and development opportunities to commissioners all over the country. This is a fast-paced and varied role.
The role reports to the Learning Programme Co-ordinator in the CPD Team.
We offer hybrid, flexible working from our Devon and Sheffield offices. Remote working from within the UK may also be considered. International applicants will not be considered without proof of right to work in the UK. We are unable to offer employment to applicants who do not live in the UK.
Applications close at 08:00am on Monday, 4 November 2024.
Assessment and interviews to be conducted on Wednesday, 13 November, and/or Thursday, 14 November 2024. Please note that only shortlisted candidates will be contacted.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please quote the job title and reference number 2405 in your application. CVs will not be accepted.
NCB is an equal opportunities employer, and we particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and male candidates, as we would like to increase the representation of these groups at NCB. We strive for our workforce to be representative of the communities that we serve, and we know that greater diversity will lead to even greater results for children.
No agencies please.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part time Information & Advocacy Community Support Worker in Scotland. You will be home based living in the North of Scotland.
You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK. We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home based in the North of Scotland.
Please note: you will need your own car and be able to drive for this role.
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
A fantastic opportunity has arisen within our Award Winning fundraising team, to join us as a Face to Face Fundraiser. At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
We’re looking for an ambitious, experienced, target driven Face to Face fundraiser to join our fast-paced team. You will have strong experience in communicating and building relationships in a face to face capacity, as well as empathising, motivating and persuading members of the public to support our charity.
To be successful in this role you will:
- Have previous experience in a sales or fundraising acquisition role
- Be self-motivated, independent, and target-driven
- Possess a natural confidence in talking to people and encouraging their support, as well as strong personal resilience and experience in objection handling
- Be able to work on their own for significant periods of time, as well as acting as an effective and engaged team-player.
- Have excellent communication skills - be friendly, approachable and engaging, as well as possess strong persuasive and negotiation skills and the ability to communicate and respond sensitively to information provided by members of the Public.
- Have responsibility for ensuring all acquisition activities comply in full with Data Protection (GDPR) legislation and the Fundraising Regulator Code of Practice.
- Be a driver with a full clean driving license, and own a car preferable
What we offer:
- Flexitime
- Additional leave
- Sick pay
- Company pension
- Enhanced maternity leave
- Free flu jabs
- Paid volunteer time
- Company events
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS).
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
The closing date for return of applications is Tuesday 12th November. Interviews will be held in Birmingham on Friday 22nd November 2024.
Please ensure to submit a cover letter with your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Evolve, a leading mental health counselling charity, is seeking a part-time administrator receptionist, to be the first point of contact for clients seeking our non-emergency professional mental health counselling services.
The postholder will manage phone calls and web enquiries through to successful conclusions via our Head of Counselling and their team of over fifty counsellors, creating and maintaining client records with Charitylog – a client records management system.
They will be the key source of information and support for this team of counsellors, who all work remotely currently across greater Cambridgeshire, Northants, and Peterborough areas, making sure they have all necessary support and information for their roles.
Our administrator will also organise and manage all other corporate information for the Trustee Board, the CEO, and their leadership team plus our volunteer staff – building an effective ‘memory’ for Evolve and helping us to grow and support more people.
More than a conduit for enquiries, the successful applicant will be initiative-taking and self-directing, taking immediate action and ownership of their tasks and ensuring 100% completion. A high degree of professionalism, and a regard for boundaries and confidentially are essentials, as is resilience for a sometimes-challenging role at a time of change and growth in Evolve. Strong abilities in the use of IT and especially records management systems are vital for this post.
Please refer to the attached Job Description & Person Specification for full details of this role. We are wanting to make an appointment very soon and will review applications (CV plus covering letter addressed to the CEO) as they come in. Interviews will be via Teams, in two stages.
To apply, please submit your CV and a covering letter of no longer than one page, outlining why your skills and experience match the requirements of this role. Please note, applications submitted without a covering letter will NOT be considered.
The client requests no contact from agencies or media sales.