Communication Manager Jobs

SCIE Vision

We are committed to building a society which enables people who draw on social care to live fulfilling lives.

At the SCIE, we are driven by our values:

· Progressive – always learning and developing.

· Inclusive – working together for equality, diversity, and fairness.

· Credible – evidence-based, robust, and reliable.

· Transparent – open and honest.

The role:

A great opportunity for you to join our small friendly safeguarding team and make a real difference to people’s lives by:

· Effectively supporting sector improvement and its response to people who may experiencing or be at risk of harm/and or abuse.

· Inspiring and motivating colleagues, and sector partners in order to generate and apply learning from safeguarding practice to reduce likelihood of people being harmed.

· Supporting the development and implement of project plans, including through facilitation of sessions, eg workshops with those delivering services, service users and focus groups, stakeholder interviews.

· Creating an inspiring and engaging learning environment

The team:

The safeguarding team delivers a diverse range of work including safeguarding audits, safeguarding case reviews and service reviews and broader consultancy to identify improvements and potential service developments. The team also deliver an excellent range of training to support safeguarding practice including self neglect, mental capacity, case reviews, domestic abuse and safeguarding practice.

What we are looking for:

· Current or recent experience related to safeguarding and/or quality assurance/ continuous improvement to safeguarding.

· Demonstrable knowledge and understanding of good practice in creating safe organisations and responding to safeguarding risks.

· Ability to work to schedules and tight deadlines

· Ability to work largely autonomously (with support) whilst setting and managing own work priorities

· Excellent communications skills, with the ability to write and present, to facilitate discussions with a wide range of stakeholders, including senior managers, practitioners and people who use services and carers

What we offer in return.

We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us by email 

FareShare

Job Description – Supply Chain and Logistics Officer (Charity Food Supply)

Reporting to: Supply Chain and Logistics Manager
Location: Hybrid with regular travel to London/Sheffield
Contract: Permanent
Hours: 35 Hours, Full Time
Salary: National operational- £26,138-£27,513 and London operational £28,731-£30,243.

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.

The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.

We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

This important role sits within our Supply Chain and Logistics team, responsible for processing offers of surplus food from our food partners into our network of Regional Centres and the wider community. This role is essential in ensuring that the food we are offered reaches the thousands of charities and community groups we support across the UK.

The role is a combination of customer service provision and supply chain coordination with a strong data focus. You will analyse varied datasets to decide how food is distributed across our Network to ensure optimal and sustainable distribution. You will also be responsible for continuing and championing the high levels of customer service we provide to the food industry and our network of Regional Centres.

You will work closely with FareShare’s food suppliers, transport partners, and our Regional Centres to identify and overcome operational challenges to distribution. The successful candidate will also work closely with our Food Commercial team to ensure our food partners receive excellent operational support and customer service. We are continually evolving our processes and you will work within a culture of continuous improvement to improve operations within the team.

It is essential that you are passionate about our vision, ensuring that no good food goes to waste. We are looking for organised people who are good at multi-tasking and problem solving. Your time management skills will be exceptional and you will be comfortable working under pressure. You will be data savvy, and confident to manage feedback to various stakeholders with astute analyses and recommendations.

Main areas of responsibility

Food Industry Customer Service

• Deliver excellent customer service, ensuring offers are responded to and processed within agreed service level requirements.
• Work closely with the Food Commercial Managers, providing feedback and reporting on service issues and attending meetings and site visits as appropriate.
• Assist Food Team with insight and feedback from food businesses, capturing key account information in our CRM system.

Regional Centre allocation

• Adhere to the requirements of the Network Service Level Agreement
• Work with the Supply Chain and Logistics Manager to match food supplied to Regional Centre needs, always working to maximise surplus redistribution and minimise waste 
• Ensure that offers are allocated in an efficient and timely manner according to network needs and agreed priorities to maximise social impact of surplus food
• Using our CRM system, maintain timely records of accounts, allocations, offers and case management
• Maintain high standards of customer service to the Network and Operations teams and develop respectful and effective working relationships with the Regional Centers.
• Build your understanding of our Network and your relationship with Regional Centers through a programme of regular site visits in collaboration with the Network Development Managers
• Work with the Network Development Managers and Food Supply & Services Managers to identify opportunities to maximise and grow redistributed food volumes

Logistics and transport

• Work with Commercial Managers and hauliers to implement best practice processes and reduce costs for FareShare whilst maximising acceptance of food
• Work with hauliers to plan transport requirements and ensure that we are able to meet network demand
• Work with Regional Centres to coordinate and plan routes for internal FareShare logistics
• Reactively solve transport issues throughout the working day

Data and analysis

• Use FareShare PowerBI reports to ensure optimal product allocation within contract requirements
• Specify, build, monitor and analyse Salesforce reports to increase efficiency of allocation
• Use dashboards to monitor network issues
• Lead regional network agreement service level review meetings
• Report on data integrity issues to the Network Analyst

Team coordination and representation

• Support the Team providing assistance and cover when required e.g. during busy periods, annual leave and sickness to ensure an even spread of work across the team
• Support the training of new team members
• Represent the Supply Chain and Logistics team at network cluster and food category meetings
• Deputise for the Supply Chain and Logistics Manager when required
• Keep team process instructions up to date Project support
• Act as Supply Chain and Logistics team lead on cross functional projects as required alongside stakeholders including: retailers, funders, and strategic food partners
• Project review; share learnings with the Supply Chain and Logistics team

Person Specification

Essential Criteria

• An understanding of food insecurity and sustainability issues, and passion for the mission and values of FareShare
• Excellent communication skills (written and oral)
• Evidenced problem solving ability
• Excellent customer service skills
• Excellent organisation skills – able to prioritise with competence managing ongoing projects alongside reactive daily tasks
• Computer literate with good working knowledge of MS Office, in particular Excel and Word
• Self-starter, ability to work within clearly defined and agreed parameters with limited supervision
• Proven ability to build and maintain relationships with multiple stakeholders and third parties
• Ability to handle and analyse data, spotting trends in data and reports
• Experience of working in a fast paced and pressured operations role
• Experience of working in a customer service environment

 Desirable

• Advanced Excel skills and abilities to analyse and manipulate large datasets
• Salesforce or similar CRM system experience
• Supply chain and logistics background
• Experience of working as part of a project team with some responsibility for delivery of a project

Competencies and Behaviours

• Treating people with respect, being inclusive
• A natural inclination for problem solving
• Comfortable in a busy working environment managing competing pressures
• A desire for continuous improvement in individual and team processes and responsibilities 

Benefits

Hybrid / Flexible working, with regular UK travel

28 days’ annual leave + 8 bank holidays

Employers pension contribution

Employee Assistance Program

Interest free bicycle purchase loan scheme

Season ticket loan 

Women’s Project Supervisor 
Location: Cambridge, CB4 1EG
Salary: £29,000 per annum
Hours: 37.5 hours per week, Monday – Friday
Contract: Permanent
Responsible to: Services Manager

Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services.  National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities. 

Role Summary

The Women’s Project Supervisor role is to work with and when appropriate deputise for the Services Manager to maintain, develop, and expand services to ensure that Wintercomfort can meet its objectives of supporting vulnerable, homeless or at risk of homelessness women to make positive changes in their lives. In addition to supporting the Services Manager with the day to day running of the centre the role holder will have line management responsibility for the Women’s Project Worker team. 

Experience

• Previous experience of support work that effectively engages individuals with opportunities for self development. 
• Experience of supporting vulnerable people with complex support needs to make positive changes in their lives.
• An understanding of substance misuse, mental health and issues associated with social exclusion.
• Experience of delivering advice, guidance and employability support to individuals. 
• Knowledge of local volunteering and informal learning opportunities. 
• Knowledge of local services for homeless and vulnerably housed people.
• Experience of managing projects providing opportunities for placements and personal development.
• Experience of volunteering and supporting vulnerable people to volunteer.

Skills

• Effective IT skills including Word, Excel & Outlook 
• Strong verbal and written communication skills.
• Strong co-ordination and organisational skills. 
• A constructive, flexible and positive approach towards working with vulnerable excluded people. 
• Willingness and ability to work flexible hours including weekends as and when needed.

This role requires an enhanced Disclosure and Barring Service (DBS) check.

Closing date: Midday 19th September 2024
Interviews: w / c 29th September 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equality of Opportunity at Wintercomfort 

We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors.

No agencies please.

About the role:

The Islington Multi-Disciplinary Service is funded by the London Borough of Islington. The service is funded to  support vulnerable residents aged 18 and upwards , with a focus on tenancy sustainment and developing independent living skills. The service works closely with partner agencies across the borough to support clients to maximise opportunities to lead fulfilling lives. Partner agencies include local Housing Departments , DWP , Treatment Agencies and Mental Health Services.

The role of the FSW is to support a caseload of up to 25 clients within a recovery framework. 

The primary focus is on preventing tenancy breakdown, improving quality of life and promoting independence. This can involve helping our clients to maximise or stabilise their income. It could also involve us helping tenants to address other issues such as substance use and mental health problems. 

The role includes hybrid working and will be based in our office in Holloway and at home. 

*For genuine occupational requirement reasons, we are seeking female applicants only for one of these posts (exemption under the Equality Act 2010; Schedule 9 Part 1.)

About you:

• Experience/knowledge of supporting clients to carry out tasks such as budgeting , calculating benefit entitlements and understanding rent arrears and housing options.
• Experience of working in a client centred support service working with vulnerable people presenting with a wide range of support needs, with an ability to devise and deliver on action plans through high quality risk management and needs assessment.
• A demonstrable level of experience and/or understanding of the range of approaches appropriate to working with some or all of the needs listed: Substance Use issues, Mental and Physical ill heath, Challenging behaviour, Risk of Homelessness, Antisocial behaviour.
• A good and current understanding of safeguarding issues and the ability to undertake comprehensive Risk Assessments.
• Experience/knowledge of working within a strengths and recovery-based model and engage and motivate people to move towards an appropriate level of independence and inclusion.
• The ability to use a computer to input data accurately, to communicate effectively through emails and to produce good quality minutes of meetings, client notes, letters and reports.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need.

Important info:

Closing date: Sunday 15th September 2024

Interview date: Week commencing Monday 23rd September via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant.   

**Flexible working options available, including hybrid (SE London office), or remote working (must be based in the UK)**

We are working with a renowned arts organisation that strives to make music-making more accessible to young people and audiences in the UK. Their alumni include major artists, Grammy award winners and Mercury nominees.

It’s a great time to join as they develop their community around a new location in South East London, embark on ambitious artistic collaborations within and beyond jazz, and work in partnership with music education organisations around the country to address structural inequalities in music education.

The Head of Development will be a key member of SLT and work closely with the Chief Executive to develop and implement the preexisting fundraising strategy and contribute to the organisation’s communications and PR strategy. They will inherit a strategically developed portfolio of relationships and income streams, with particular strengths in trusts and foundations, and a strong network of individual donors and corporates. There is also a growing legacy circle, created in response to a recent bequest of £1M+. The Head of Development will line manage a small team of two in collaboration with the Communications Manager – the Development & Communications Coordinator, and the Marketing & Communications Coordinator.

The team are small and friendly, comprising of passionate and dedicated people who share the organisation’s vision of just and equitable access to music education for all. Flexible working is a priority and the organisation supports employees to balance work with caring or other responsibilities, or those returning to work after a break.

Please note that interviews will take place on a rolling basis. Therefore, please get in touch with Joe ASAP to discuss the role further and make an application.

As Head of Development you will:

• Work alongside the Chief Executive to develop and implement the fundraising strategy and develop marketing and communications efforts, ensuring cohesive and impactful messaging to effectively engage donors and stakeholders
• Lead on optimising income from trusts & foundations, individuals, corporates and legacies
• Personally manage a diverse portfolio of trusts, foundations and statutory sources with focus on securing 5- and 6-figure gifts
• Deliver a high standard of supporter care tailored to the level of giving, including nurturing their successful new Legacy Club
• Manage an annual series of fundraising events, from relaxed open days to formal receptions
• Create a persuasive Case for Support and equip trustees and staff to advocate effectively for our work

Ideal skills and experience include: 

• Experience of securing 5- and 6-figure grants from a range of trust, statutory and/or individual sources
• Tailoring applications to appeal to a diverse range of funders/donors, which may include drawing together distinct areas of activity to create bespoke packages
• An outgoing, approachable and professional manner in dealing with donors, prospects and other stakeholders
• Enthusiasm for working with young artists and musicians and broadening access to participatory arts for all young people

The organisation are keen to provide equality of opportunity to a wide range of prospective candidates as they expand the diversity of staff and musicians. Whilst they hope to attract candidates with the experience outlined in the person specification, they encourage applications from those who do not fulfil all stated criteria.

Employee benefits include:

• Flexible working
• 25 days annual leave, plus bank holidays, with office closure between Christmas and new year being the norm
• TOIL for out of hours work
• Attending gigs for free, including the annual two-night Ronnie Scott’s residency, and other cultural and sector events throughout the year

We are looking for an enthusiastic and motivated individual to join the Midlands community engagement team to support our exciting work with communities at risk of flooding in Shropshire, the Welsh Borders and other areas of the Midlands.

If you have excellent communication skills and a desire to work with people in a collaborative way to address flooding inequality using a community-based approach, then apply today!

Location: Home-based, as part of the Midlands team, however, regular national travel will be required as part of this role including evening meetings with communities, training days or other work-related activities.

Hours: Full time 37.5 hours per week

Salary: initial salary of £24,500 to £25,500 per annum

Contract: Permanent

Benefits: 30 days annual leave including bank holidays plus a day off on your birthday, learning and development and the company operates an auto enrolment pension scheme.

Closing Date: 22nd September 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: w/c 30th September 2024

The Role

Reporting to a Community Engagement Manager, the Flood Engagement Officer will work with colleagues across the area to deliver against engagement activity.

Key responsibilities will include:

· Delivery of community projects

· Engaging and empowering communities

· Managing key stakeholder relationships

· Providing data to support activity

· Supporting the senior team with other activities as required

About You

You will be:

· Able to empathise with those at risk of flooding

· Able to prioritise and focus to increase impact and reach.

· Willing to travel extensively including evenings and occasional overnight stays.

· Flexible and organised.

· A team player with a solution focused mindset. Candidates must have a full driving licence and access to a car.

This role requires extensive travel across Shropshire and the Welsh Borders to visit communities and our professional partners and will require regular travel outside of the locality for away days, meetings and training.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding. Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first.  We act as an honest, trustworthy and independent broker on behalf of flooded people.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of flooding.

You may also have experience in areas such as Community Engagement, Engagement Officer, Engagement Assistant, Community Engagement Lead, Community Engagement Coordinator.

To apply - 

· Please send a CV (maximum 2 sides)

· A supporting statement (maximum 1 sides) demonstrating how you meet the requirements. 

· Please tell us how you heard about this position on your application.

· Please complete the equal opportunities form via this link https://forms.gle/azbqv3yT54JwcsW59

 Carers Services Worker – Money and More Project Lead

Fixed term to March 2026 (in the first instance)

Salary: £26,421

Hours: 35 hours per week, usually 9am – 4.30pm with flexibility

Holidays: 27 days plus public holidays and length of service days

Pension: 7.5%

Great learning, development and training opportunities

ü  Could you lead our Money and More service to help unpaid Carers with caring costs and financial issues?

 

ü  Do you want to make a difference to Carers and their families struggling with poverty and growing costs?

 

ü  Have you an interest or experience with benefits advice, debt advice, energy efficiency and concessions and savings for families?

 

ü  Are you enthusiastic, self-motivated, highly organised with excellent communication skills?

 

ü  Would you relish working for a well respected local charity in the City of Manchester who holds the Trusted Charity Quality Mark?

 

ü  Can you be an effective Ambassador for a great Carers organisation with a supportive and encouraging small team?

We can offer you a fantastic learning experience to develop your skills and competencies in new areas.  We offer a competitive salary with a good pension, 27 days annual leave (plus bank holidays) and flexible working conditions.  You will be mainly based in our Centre in a sustainable mill in Ancoats within a great community of Changemakers.  You will work to deliver outreach across a range of venues in Manchester as required.   This post is part of a programme funded from the Gas Distribution Networks’ Vulnerability and Carbon Monoxide Allowance (VCMA), via Carers Trust. 

Closing date for applications: 12 noon on Thursday 12th September 2024, however, we may close applications before this deadline if we receive a large volume, so you are advised to apply early.  

If you think this is the role for you we would love to hear from you!

Interview date: Thursday 26th September 2024

To download an application pack please go to: Work With Us - Manchester Carers Centre

Manchester Carers Centre is committed to achieving equality, inclusion and diversity in employment.

Contract type: Permanent
Hours: 37.5 hours
Salary: £24,675 - £30,000
Location: Stokenchurch (just off Junction 5, M40) Hybrid Working ( subject to business needs remotely up to 3 days per week)

About us 

Thames Valley Air Ambulance is one of the UK’s leading air ambulance charities. We’re here for people in Berkshire, Buckinghamshire, and Oxfordshire when they need us most. Bringing hospital-level care by land and air. 

We exist to give everybody in our community the best chance of surviving and recovering from an emergency. Our mission is to do everything in our power to protect, save and revive lives, with the best critical care at the scene and beyond. 

We love what we do. Our charity is a place where people care for each other, provide support, and encourage everyone to be their best and we pride ourselves on being one of the UK’s leading air ambulance charities. As an innovative charity, we are continually developing and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. We are driven to do the right thing for our patients, their families, our supporters, and community. All our staff live our values: passion, excellence, respect, and care.

The role 

In this role you will support the Corporate Partnerships Manager and Head of Philanthropy and Partnerships to develop and deliver fundraising initiatives that will support existing corporate partners and securing new gifts. Your responsibilities will include the day-to-day account management of existing corporate partners, new business development and the co-ordination of our payroll giving program. This will include research, prospect development, donor cultivation & stewardship, verbal & written presentations and all associated administration.   Additionally, you will contribute to projects within the philanthropy & partnerships team such as events and webinars; and the wider fundraising team to collaborate on prospect development, funding opportunities and volunteering.

About you

You will be an excellent communicator, both orally and written, who is confident in speaking with supporters. You will manage your own pipeline of donors, so will need to take initiative, prioritise and organise your own work, with limited supervision to achieve deadlines for multiple tasks. Agile decision making and problem-solving skills are essential.

You may have fundraising experience, but this is not essential if you have sales experience. 

You will have:

- Excellent customer service skills with a background in fundraising or sales.
- Experience in new business development including identifying, researching and contacting cold prospects.
- Proficiency in verbal and written communication skills with an ability to present ideas creatively and persuasively.
- Strong administrative, planning and prioritisation skills with keen attention to detail.
- Competency with all standard Microsoft office applications, including Word, Excel and PowerPoint.
- Experience of using a supporter database or CRM 

If this role sounds like it is for you, we would love you to apply! 

This is a full-time role working 37.5 hours per week, part time working will be considered for minimum of 24 hours per week. Some anti-social working hours will be required.

We offer a competitive salary and great staff benefits such as:

- 25 Days holiday 
- Hybrid Working with the option to work up to 3 days remotely
- Holiday Trading
- A day off for your birthday (pro rata for part time)
- Free Flu Vaccination
- Option to purchase a Blue Light Card
- Employee Assistance Programme
- Company Pension Scheme 

Closing Date:  2 October 2024 

Successful appointment to this post will be subject to a DBS check

This post may close early due to high numbers of applications, so you are advised to apply promptly.

You may have experience in the following roles: Corporate Partnership Officer, Corporate Fundraiser, Corporate Partnerships Executive, Fundraising Officer, Business Development Executive, Sales Executive, Donor Relations Officer, Relationship Manager, Philanthropy Officer, Account Manager, Fundraising Manager, Development Coordinator, etc.

REF-216 567

Please ensure you read the full instructions on how to apply

About us

REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.

REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.

With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Volunteer Recruitment Officer to help us deliver on our mission and vision.

REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.

The Role

The Volunteer Recruitment Officer role is critical to the charity's long-term sustainability. It is pivotal in ensuring our branches have the volunteers and guidance they need to support our clients in the future.

This is an internal and external-facing role, focused on recruiting volunteers and developing initiatives to streamline recruitment and welcoming new volunteers into our network of branches.

We seek an experienced volunteering officer with a strong volunteer recruitment and project delivery background. Experience in working with a team going through a change programme involving volunteers is advantageous. You will thrive in a busy environment, have excellent people skills, and have a positive ‘can do’ attitude.

As a small charity, the role will require balancing practical tasks with project delivery and innovation. Building on the strategy already prepared, you will work closely with our Volunteer Administration Officer and Operations Manager to help REMAP support our branches across the UK.

About You

We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.

To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.

You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.

Additional information about the role

Place of work: Fully remote, with occasional 2/3 nights away for year-round events.

Working Hours: 22 hrs (pattern to be discussed)

Salary: £13,400 - £15,000 (actual salary), dependent on experience

Holiday entitlement: Begins at 25 days per annum (pro-rata), in addition to public holidays.

Application Instructions

To apply, please send your CV and a separate cover letter of no more than two A4 sides describing how you meet the job description and personal specifications. 

We are a Disabled Confident employee.

Candidates who fail to follow the instructions will automatically be screened out of the selection process.

Closing date for Applications: Sunday 15th September 2024

Interviews: Interviews for the role will be held on the week commencing 23rd September 2024.

If you would like further information about the role or have any questions, please get in touch with Kelly, Operations Manager.

JDRF is the world’s leading charitable research funder into type 1 diabetes and its complications, improving lives until they find the cure. The charity are dedicated to their 400,000 strong type 1 community in the UK and work closely with international affiliates across the world, including the US, Canada and Australia.

The charity also provide support and resources to individuals and families affected, as well as advocate for policies and funding that advance diabetes research and improve access to care.

JDRF are on an exciting journey of growth and need to build their capacity. They have introduced a new suite of tools including Donorfy as their CRM and Power BI which will enable them to be even more data driven and impactful.

You will join a collaborative and dynamic team, working closely with the Individual Giving and Insight Manager, Head of Individual Giving & Supporter Care, and teams in Supporter Care, Data & Insight, and Marketing. This role offers the chance to drive impactful fundraising campaigns, contributing to fundraising efforts, while benefiting from a supportive, growth-focused environment.

As Senior Individual Giving Officer, you will: 

• Be responsible for the delivery and evaluation of digital, mail and phone direct marketing campaigns, making decisions on concept, creative and delivery
• Be responsible for campaign reporting and working with the Individual Giving and Insight Manager to optimise the IG programme based on data insights
• Collaborate with internal colleagues to plan and deliver multiple projects, and develop and maintain effective working relationships with external stakeholders
• Support the Individual Giving and Insight Manager in developing and implementing new tools and initiatives to grow income

Ideal skills and experience:

• Supporting direct marketing campaigns in a charity environment
• Able to handle projects from start to finish within given budgets and timescales
• Creating compelling and professional communications for a variety of audiences and channels
• Analysing campaign results and using insight to optimise future campaigns

Benefits include:

• 25 days annual leave plus bank holidays, with leave increasing after three and five years’ service
• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment

This is an exciting opportunity to join a growing team at the Centre for Deaf and Hard of Hearing People. You will support our work in providing assistive equipment for Deaf and hard of hearing people in the Bristol area, as well as providing administrative support to our community development projects and CEO.

We welcome applications from people who have experience of working with or supporting Deaf and hard of hearing people, and those with administration skills who would like to use these skills in a new and rewarding area of work.

Centre for Deaf and Hard of Hearing People: 

The Centre for Deaf and Hard of Hearing People (CfD) is a registered small-sized charity that delivers a wide range of services including community development initiatives and assistive equipment services to people in Bristol who are Deaf, deafened, or hard of hearing. Our mission statement includes, we are working toward creating a Bristol “where everyone can participate in all aspects of life in the city, whatever their level of hearing”.

CfD challenges the prejudice and barriers that Deaf and hard of hearing people face in their daily lives. We are developing exciting new plans for activities that will contribute to our aims and promote equality for all deaf people.

Summary of duties:   

Under the direction of the Operations Manager, the administrator will support the Equipment Service Team to achieve a high standard of service delivery. 

The administrator will also support the Communities Team and CEO with organising and delivering activities run as part of our community development projects. 

The administrator will also provide broader administrative support to the CEO and to the charity. 

Responsibilities: 

● Be the first point of contact for equipment service clients, usually by phone and email

● Book appointments for clients for the equipment service

● Input client records into our database

● Send out surveys and summarise the responses

● Schedule meetings and take minutes where necessary. This may include taking minutes at Board meetings

● Support with event and activities’ organisation such as booking rooms, preparing publicity, registering participants etc ● Typing standard CfD letters e.g. invoices, communication with clients etc.

● Monitoring and maintaining levels of office supplies and consumables

● Meet and greet any visitors, contractors, clients to the CfD office or to the equipment service resource room

● Answer the CfD office telephone and take messages for staff

● Receive and respond/deal with general email and phone enquiries, postal mail, and messages

● Support with photocopying and scanning as required

● Develop reports as requested

● Proofread letters and documents written by other staff

● Help CfD to meet its Health and Safety responsibilities

● Be part of the team representing CfD at local events and exhibitions

● Part of your role will involve communicating with a mix of hearing, Deaf and hard of hearing people. British Sign Language interpreters and other communication support will be provided to support you if required. 

Any other duties as may be reasonably required for the performance of this position.

Essential skills and competencies:

● At least one year’s experience of working in an office as an administrator

● Good working knowledge of Microsoft Office and associated software, including Excel, Word, Outlook, Planner, and simple databases

● Effective and professional telephone manner

● Ability to compose letters and short documents and write in a friendly and direct style

● Ability to work on own initiative and as part of a team

● Excellent organisational and time-management skills

● A positive attitude towards Deaf and hard of hearing people with some understanding of the barriers they face in their lives.

● Excellent interpersonal skills and confidence in communicating with Deaf British Sign Language (BSL) users and hard of hearing people. CfD will provide training for the successful candidate if they do not have BSL skills 

● Good attention to detail 

Desirable skills, knowledge and experience: 

● Experience working with Deaf and hard of hearing people

● Knowledge of British Sign Language (CfD will provide training for the successful candidate if they do not have BSL skills)

● Experience of working, paid or unpaid, in or with communities, the disability sector or in the third sector

● Experience of taking minutes

● Knowledge of Health and Safety legislation and ability to carry out Health & Safety checks

● Experience using CRM databases

Things we expect all staff to support us with: 

● Actively seek out opportunities for development and income generation

● Read, understand and adhere to CfD’s policies and procedures

● Stay up to date with key developments in your specialist area

● Be willing to occasionally work evenings and weekends

● Participate in team-meetings and development days

● Be willing to travel across Bristol and occasionally further afield

● Represent CfD at local, regional and national meetings and events 

In return, you will receive:

• Competitive pay and holiday allowance (25 days a year plus Bank Holidays pro rata)

• Employee pension contributions

• A flexible working policy (Our core hours are 10.00 until 16.00 Mon to Fri)

• The opportunity to be part of a committed, skilled and supportive team

• Support to develop your skills further

We are seeking to recruit a Resident Satisfaction & Engagement Officer to work with our residents to drive up satisfaction and deliver value for money. This is a critical and exciting new role for the right person, playing a key role in ensuring we provide residents with excellent services, engaging with them to improve services and keeping them happy in their homes. Working within a small organisation means that you will have the unique opportunity to understand, and shape, the business inside out and make a real difference to the organisation and our residents. 

We are looking for an enthusiastic Resident Satisfaction & Engagement Officer with excellent communication and relationship building.  You will be passionate about customer service and will need a positive and resilient approach with the confidence to challenge both internally and externally where performance is not up to standard.  You will be comfortable working alone with a diverse group of residents keeping them informed and engaged. As well as a passion for delivering great customer service, the successful candidate will embody the vision, values and ambitions of PCHA.  This role will involve travelling around our homes and  therefore you must have a valid UK driving licence and access to a vehicle.

Can you write successful grant applications? If you have fundraising experience or would like to move into fundraising this could be the ideal role for you.

This is an exciting time to join us at the Medical Research Foundation, as we have recently launched our new five-year strategy to drive the life-changing advances of tomorrow, by laying the foundations for ground-breaking new discoveries today.  A key part of this strategy will be to invest in our fundraising team to achieve transformational growth in voluntary income in the next 10 years. To support this growth, we are looking for a Fundraising Grants Officer to play a crucial role in raising income from potential funders.

Reporting to and working closely with our Senior Philanthropy Manager, you will be part of the philanthropy team and will make a significant contribution to delivering ambitious income generation plans from a range of income streams. Your main responsibilities will be to:

• Develop and maintain a comprehensive understanding of our research projects and research funding plans.
• Develop a pipeline of low value-high volume applications to Trusts & Foundations; research, tailor templates and submit applications.
• Work closely with the Senior Philanthropy Manager on the development of a new programme of high value-low volume applications to Trusts & Foundations and support the submission of applications.
• Undertake research to identify individuals with an interest in medical research to support the development of a Major Donor fundraising programme.
• Undertake research on companies and assess their potential for partnership to support the development of a Corporate Partnerships programme.
• Organise meetings and events for prospective supporters and provide briefings for colleagues and senior volunteers.
• Work with the communications team to develop compelling case for support documents and other donor materials to attract support for our research projects.
• Manage and maintain records and monitor progress of applications and relationships, including working to agreed KPIs and ROI.

This is an excellent opportunity to utilise your existing skills and experience gained by making fundraising or grant applications, or through grant-giving or grant management, to grow professionally and perform a vital role in helping us to achieve our charity’ objectives to improve the future of human health.  We would like to hear from you if you can demonstrate:

• Experience of undertaking research to identify and assess potential funding opportunities.
• Effective written communications with a persuasive writing style.
• Experience of successfully making or reviewing fundraising or grant applications in a charity. grant-giving organisation, research funding organisation or scientific setting.
• Strong research and analytical skills with excellent attention to detail.
• Working in an organised manner, managing deadlines effectively and responding flexibly to work priorities.
• IT literacy and experience in effectively using a CRM system for fundraising.
• Developing and managing effective working relationships with colleagues and external stakeholders.

We will offer you

We will offer a salary of between £29,000 and £34,000 depending on experience for a 36-hour week and double-matched pension contributions up to 10% max employer contribution.  We would like a full-time employee but are happy to consider a part-time contract (min 0.8 FTE).  We offer 30 days of annual leave plus bank holidays (pro rata) per year, excellent financial, health and social benefits and an opportunity to join a dedicated team making a difference to human health.  We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week with the option to work remotely for the remainder.

We value the importance of having fun at work. We enjoy regular team lunches and an end-of-year party to celebrate our successes. Our Social Committee organises our out-of-work social calendar which includes excursions to local street food markets, visits to cultural venues and monthly after-work drinks.

Visit our website for further information and details of how to apply.

We have a number of Youth Development Lead positions we will be assessing at our assessment centre on the 19th of September.  Please note you must be available to attend on that day. If you would like to be considered for more than one specialism, please indicate your preference on your application in the answer box provided. You can find out more about each role specialism and the relevant job description by viewing the adverts on our Careers site, however, you will not be required to submit multiple applications - we will consider all candidates for any suitable role on the day.

Are you a passionate advocate for 18–30-year-old entrepreneurs? Do you have what it takes to help them bring their business dreams to life? The Prince’s Trust is calling for someone just like you to join our dynamic team and make a real impact.

At the Prince's Trust, we're on a mission to empower young people and foster the next generation of business leaders. We believe in turning dreams into reality and providing unwavering support to young entrepreneurs.

As a Youth Development Lead – Enterprise, your mission is to be the driving force behind young entrepreneurs' success stories. The Enterprise programme’s aim is to support young people interested in self-employment to explore and test their ideas, write business plans and start their own businesses or achieve alternative outcomes in education, training, volunteering or work.

You'll be the guiding light for a caseload of young people, helping them successfully launch their business ideas and work towards those vital business start targets. We also won’t have you sitting still as travel will be required, exploring your local area to assist in the programme delivery of our Exploring Enterprise course as needed. The delivery can be a mix of online, in-centre or out in the community.

Crafting robust and viable business plans will be your forte. Cash flow forecasts, personal survival budgets, and sector-specific insights are all part of your toolkit. Plus, your knack for providing positive and constructive feedback will help these ideas flourish. Funding applications? You've got it covered!

Attention to detail is your superpower and you’ll be passionate about inspiring change. At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too.

This is more than just a job—it's an opportunity to change lives, including your own.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.