Communication Manager Jobs

Job description

Arts Therapies UK (formerly Birmingham Centre for Arts Therapies) has been able to support the mental health needs of Birmingham and the surrounding areas for over 30 years now. However, we have launched an ambitious 5 year business plan to increase our overall delivery by 600%, and our turnover to exceed the £1 million mark. 

Therefore, we are looking for an experienced Corporate and Communities Fundraiser to take the lead in this new role. This will be a challenging role where you will be creating something brand new and innovative. You will be working alongside a small but dedicated team who are all incredibly ambitious. Although this role is advertised as fixed term, it is our hope that the successful candidate will be able to develop this into a permanent role quickly and effectively. 

Benefits for you: 

• hybrid and flexible working: minimum of 1 office day a month (2nd Friday of the month) for this role - this will increase to 2 out of 5 days if the role becomes full-time and permanent. 
• 12.5 days annual leave plus bank holidays (following a successful probation) and increasing with time served.
• 30 days paid sick leave (following a successful probation).
• Dog-friendly office.
• relaxed hours over the Christmas period.
• the opportunity to shape your career at Arts Therapies UK. 

This role is ideal for anybody with a successful record in fundraising, and who is seeking a new challenge for professional development. 

Join us to support people-led change across the UK

The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.

We support outstanding individuals pursuing their own vision for change in an issue where they have first-hand experience. They are driven by a personal commitment to tackle today’s key issues, to develop new solutions for their communities and sectors, and to exchange ideas throughout the UK and beyond. They work across all of today’s most pressing challenges, from protecting the environment to preventing domestic abuse, from increasing youth employment to enriching urban spaces and much more.

Collectively, they create change that reaches across the country. Every year we select over 100 new Fellows and fund them to spend up to two months discovering new approaches around the world for practical issues they care passionately about. Fellowships cover every aspect of UK life because our approach is universal, responsive and inclusive. We respond to emerging trends and challenges and our Fellowships are open to all UK adults regardless of qualifications, background or age. Fellows propose their own programmes of research and action and bring their lived or learned experience of their chosen subject.

We believe in the power and potential of individuals and prioritise people and topics that would not be funded elsewhere.

This inclusive approach gives the Fellowship a unique range and authority and has created a powerful model for change, based on real needs, frontline insight and personal dedication. It offers dynamic individuals the recognition, funding and support to pursue what is often their mission of a lifetime.

The Fellowship was created by public subscription in 1965 as the living legacy of Sir Winston Churchill. Since then we have made almost 6000 grants to inspiring individuals who possess the passion and commitment to make a real difference. Many Fellows become knowledge leaders and influencers for the long term and continue to feel the beneficial effects of the Fellowship decades after being awarded.

The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.

The Landscape

As we approach our 60th anniversary we have been going through a period of strategic and organisational development, expanding our ambitions to create and demonstrate impact, not just for the Fellows themselves but also at a local community and UK-wide level. This will require a phased transition from the current model and we are in the process of defining and internalising this new approach within the organisation.

Following an in-depth strategic and operational review, the new Finance and Operations Director was appointed in July 2023 and was established as our first step in refreshing the staffing structure. We're looking for a dynamic and experienced individual to join her team, at this exciting moment and to be a key part of the team as we build on the successes of the last 6 decades and position ourselves for the future.

As part of our strategic review, we've highlighted Equity, Diversity and Inclusion as a core principles to invest in and as a result of this we are looking for an experienced HR professional with a high level of emotional intelligence, coaching skills and experience working with a diverse team.

The Role

The People & Culture Manager is responsible for managing all aspects of the human resources function, ensuring that the organisation attracts, develops, and retains high-quality staff. This role  supports the Finance & Operations Director in fostering a positive and inclusive working culture, whilst ensuring compliance with employment legislation and best practices.

Key Responsibilities

Strategy Development

• Support the development of TCF’s approach to effective methods of working and inclusive organisational culture, drawing upon best practice from across the sector and ensuring alignment with organisational values.

• Support the annual planning cycle, working with the Finance & Operations Director to develop and implement the annual and quarterly rhythm of team meetings, workshops and opportunities for team gatherings.

• Support the Finance & Operations Director through developing guidance for line managers to support the annual rhythm of 1:1 meetings and quarterly reviews supporting team members to meeting their operational objectives and personal development goals.

• Support the ongoing development of HR policies and processes, including the newly developed Staff Handbook, recruitment, staff onboarding, probation, annual reviews and professional development, as well as regularly reviewing staff benefits and ensuring they are in line with good practice.

Employee Relations and HR Management

• Maintain elements of the employee database (BambooHR), to support staff with administrative requests relating to annual leave calculations, signing documentation and updating personal information.

• Supporting the recruitment process by creating new roles on BambooHR, arranging the advertising on appropriate websites and working with line managers to initially triage and longlist applications.

• Develop onboarding processes to ensure new team members have the information they need to thrive in the organisation.

• Prepare offers of employment, change of terms letters and other standard employment documentation, with support from external HR Advisors, and the Finance & Operations Director.

• Serve as a point of contact for employee concerns, providing guidance on HR policies and procedures, with support from external HR Advisors, and the Finance & Operations Director.

• Manage the relationship with the appointed EAP (Employee Assistance Programme) including regularly reviewing the support available to ensure it offers the right level of support for team members in line with our values and aspirations as an good employer.

• Develop and build the process for employee objective-setting in BambooHR, and how this then links to the wider organisational strategy, ensuring line managers are equipped to utilize this tool effectively.

• Support the appointed Data Officer (Finance & Operations Director) by managing the organisation’s approach to GDPR and data protection with respect to HR specific processes, overseeing HR systems and records, ensuring data integrity and security.

Learning and Development

• Support the design of a learning and development plan for all teams, identifying potential training options for individuals and teams as needed, working with Directors to identify key learning needs and either develop learning offers to meet those needs or source relevant and high impact external training, for both hard and soft skills.

• Organise and facilitate workshops, seminars, and training sessions to support professional development of all staff.

Team Facilitation & Engagement

• Play a lead role in facilitating and organising team meetings and workshops.

• Proactively developing agendas in advance to ensure staff are kept informed.

• Develop and manage a monthly internal staff update, with contributions from the team.

• Develop and plan team lunches and group activities, with the support of the Operations Co-Ordinator

Line Management

• Overseeing the day-to-day activities of the Operations Co-ordinator, supporting in a line management capacity to encourage and develop organisational skills and personal development goals.

In addition to the responsibilities detailed above, the People & Culture Manager will also undertake any new and additional projects at the discretion of the Finance & Operations Director.

Person Specification

Qualifications

• Degree level or equivalent working experience
• HR Management skills training
• Accredited Coaching skills or equivalent training

Skills and Experience

• Proven experience as an HR Manager or similar role, preferably within the non-profit sector.
• Strong knowledge of employment law and HR best practices, preferable within the non-profit sector.
• Experience in change management and organisational development.
• Excellent communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels
• High standard of written English
• Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office.
• Excellent organisational, and time management skills with an ability to prioritise competing demands
• Ability to think analytically and empathetically and make balanced judgements
• Confident and calm crisis management 
• Evidence of working in a team and contributing to a culture of a diverse and collaborative working environment
• Experience of liaising with, negotiating and managing relationships with external organisations, teams, and individuals
• Experience using and interacting with Salesforce (Customer Relationship Management) Database

Personality Characteristics

• A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working
• High emotional intelligence, with the ability to work with good humour, tact, and diplomacy and to maintain confidentiality
• Commitment to equity, diversity and inclusion
• To have a genuine commitment to the values and ethos of the Churchill Fellowship
• Positive attitude
• Ability to meet deadlines
• Attention to detail and accuracy
• Proactive and able to work well independently as well as part of a team
• Passionate about achieving excellence through personal development and continual learning

Working for The Churchill Fellowship

Detailed package, benefits and wellbeing package:

• Salary c. £42,000 – 46,000 per annum (pro-rata for 3 days per week / 22.5 hours)
• Hybrid working policy (4-6 days per month in the office)
• 5 weeks holiday a year, with additional paid leave if the office closes over the Christmas Break (pro rata for part-time staff)
• 6 days a year paid leave for volunteering (pro rata for part-time staff)
• Non-contributory pension scheme with 10% employer contribution
• Enhanced maternity, paternity and adoption leave and pay
• Employee Assistance Programme
• Life Assurance
• Bike purchase salary sacrifice scheme (Cycle2Work)

Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.

We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 4 to 6 days a month with Tuesdays as the core day for regular whole team meetings.

Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.

How to apply

Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.

We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the People & Culture Manager as soon as possible after that.

Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences.  Our office accommodation is accessible throughout

Closing date: 12 September 2024

Interview Date: TBC

Department:  ICT

Location:  Onsite, Birmingham Hospice Sites, Retail Outlets

Hours: Full time

Duration:  Permanent

Salary:  Corporate Band D, £36,709 - £43,998 per year

DBS Requirement:  Enhanced

“Happy to talk about flexible working”

We are seeking an ICT Field Services Engineer to provide first, second, and third-line support services to our people and maintain and improve our infrastructure. The successful candidate will play a key role in delivering the hospice’s end-user strategy, maintaining fit-for-purpose technology solutions, deploying hardware, and providing first-class support.

In this new and exciting role, you will be required to:

· Travel to our people across the city to our hospice sites, shops or homes to provide in-person services, managing the end-to-end field service jobs, ensuring that all requests are managed through our system and all resolutions meet service level agreements

· Work collaboratively with other professionals in the organisation to devise suggestions for expediting maintenance and troubleshooting procedures, ensuring all documental is completed and all complexities are resolved

· Provide day-today support and have responsibility for the maintenance and upkeep of our hospice and retail shop infrastructure

Requirements:

· You will hold a degree in a computing relating subject or possess specialist-underpinning theoretical knowledge supported by relevant practical experience.

· You will have experience in 1st, 2nd, and 3rd line support, and be a competent and self-sufficient problem solver.

· You will be competent with any operating systems (e.g. Microsoft, Linux, Apple Macintosh), and be able to administer all Office 365 and 365 admin packages, including Intune.

· You will be able to manage multiple priorities and apply project management skills

· You will be highly skilled in Cisco routing and networking and have knowledge of hardware vendor’s equipment such as TP-link, Draytek and Sophos

· You have experience in networking, copper and fibre cabling and be experienced in deploying networking hardware.

· You will be an excellent communicator and be able to build effective relationships at all levels within the organisation.

·           You will be a car owner/driver and have a full UK driving licence

The Human Edge is a specialist mentoring and coaching organisation. We’ve developed our expertise, approaches and partnerships over 16 years, and we use our learning and experience as a foundation to design and implement integrated leadership development and learning programmes and initiatives for entrepreneurs, managers and leaders.  

We believe that building thriving businesses and social impact organisations which drive lasting positive change takes confident leadership, skills, and connections.  Through our work we equip people, teams, organisations and networks/ecosystems with the tools, approaches, and skills to overcome challenges, build stronger relationships and strengthen their leadership to steer their organisations forward and achieve greater results, faster.  

We partner and collaborate globally with local and international governments, foundations, international NGOs and corporates. We work in multiple languages, across contexts, cultures, and sectors. The Human Edge is a values-based organisation with a diverse and committed international team who bring a focus on quality, connections, innovation and learning to their work. 

About you 

You are a dynamic and strategic leader with over a decade of experience in income generation and partnership management, specifically within the leadership development, learning and development, and human capital development sectors, particularly in the UK public sector and international development arenas. Your track record of successfully leading teams and securing high-value, long-term funding partnerships through grant and bid/open tender processes sets you apart. 

You excel in relationship management, leveraging your outstanding networking, negotiation, and communication skills to build and maintain partnerships that drive sustainable growth. Your ability to inspire, influence, and engage stakeholders at all levels is one of your key strengths. 

You possess a proactive, solutions-oriented mindset, with a passion for leadership development, learning and development and community building and a commitment to The Human Edge’s vision and mission. Your resilience, creativity, and team-oriented approach make you an influential member of any senior management team, ready to drive strategic objectives and contribute to the overall success of the organisation. 

About the role  

We are seeking a Head of Development and Partnerships to join our Senior Management Team alongside the CEO, Head of Programmes and Head of Finance and Operations. 

You will drive income generation and partnerships development with funders and prime contractors within primarily the UK public and international development sectors, ensuring that our programmes, courses and consultancy offerings meet market needs and are financially sustainable.

You will lead on activities generating over £1m annually through grants, tenders, contracts, partnerships, and strategic communications contributing to The Human Edge's financial growth and brand development. 

As the key member dedicated to income generation, you will shape and expand our funding streams, driving the growth of our services while serving as a charismatic external ambassador and effective communicator and influencer. 

Please note that applicants must have the legal right to work in the UK. 

How to apply 

Download our recrutiment pack for details of how to apply.

The Human Edge is an equal opportunity employer and committed to creating a diverse, inclusive environment. We believe in the potential of everyone – whatever makes you, you. A diverse workforce can only make us better and all applications are considered without discrimination based on age, sex, gender identity or expression, sexual orientation, marital, civil or other relationship status, religion, race, belief, colour, ethnic origin, physical ability, neurodiversity or socio-economic status. 

Job Title: known internally as Relationship Manager

Location: Home-Based covering the East Midlands. There is a requirement to be able to travel across the area and the UK to attend meetings, events and training.

Hours: 35 hours per week                                    

Contract type: Permanent

Salary: £33,607 per annum

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we are looking for:

• Someone who can drive a high level of engagement to proactively identify, support, and retain our supporters. They will have strong communication skills, with the credibility and authority to inspire others.
• Someone with a successful track record of building strong internal and external relationships and generating income from community and corporate opportunities.
• Someone with a growth mindset who is solution focused. Someone who can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers.
• Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment.

What we offer: 

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

How to apply:

You will need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.

Key dates: 

Applications by midnight Sunday 22nd September 2024.  1st interviews held online 1st/2nd October 2024. 2nd Interviews on 8th/9th October potentially in person in East Midlands area. 

Our commitment to inclusion and accessibility:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.

We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.  In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.

Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR Team.

Privacy and Safeguarding:

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). For information on how we collect, store and process personal data please contact the HR Team.

We're looking for a kind, compassionate and resilient Contract Manager to join our Shirland West Mental Health Service in Westminster.

£39,655.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Shirland West is a Mental health service commissioned by Westminster Council, part of the Look Ahead Group since 2019.

The service supports 90 clients across 11 sites, we offer a mixture of 24-hour High Support hubs and visiting stepdown sites as part of a housing pathway in Westminster.

With a proactive and caring frontline team, supportive Commissioners, and close ties with community services, we have been able to deliver quality support for our clients and are now considered a good service (B2).

We are looking for a caring, energetic, empathetic and effective communicator, who can lead by example and develop open, honest relationships with clients, staff and stakeholders alike.

The aim is to deliver an inclusive, caring, quality service to customers and offer an environment that staff enjoy working in and are proud to be part of.

The successful applicant will be responsible for the day-to-day operations of a hub and the associated stepdown sites.

Working in partnership with stakeholders, external agencies, and our Commissioning Team, you will lead your Team to offer high quality support to customers who experience severe and enduring mental health issues, to maintain their tenancies and empower people to live their best lives independently and move back into independent tenancies in the community.

As the lead responsible for safeguarding our customers, you will promote sector best practice and legislative compliance to keep our customers safe within their environment.

The team structure consists of 1 x Lead Service Manager, 3 x Contract Managers, 1 x Specialist Support worker with additional responsibilities, 1 x Specialist Support Worker, 16 Enhanced Support Workers, 10 Night Support Workers.

The role provides direct line management, leadership, coaching and support to Enhanced Support Workers, Specialist Support Workers and Night Support Workers, ensuring compliance with current legislation, contractual requirements, financial regulations, and Look Ahead Policy and Procedures.

This role deputises for the Lead Service Manager when required.

Early application is encouraged as we will be reviewing applications and arranging interviews throughout the advertising period. We reserve the right to close the job advert early.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Please visit our website for a full job description, including further details on the duties and responsibilities of this role.

About you:

Leadership and Management - Passionate, enthusiastic and motivated towards excellence and the continuous improvement of the Service. High Performing team player, with a solution focused, pro-active can-do attitude.

Adept at talent management and developing employees career progression. Handles conflict management professionally. Open to feedback and self-development.

Motivating - Inspires people to achieve LACS goals and vision. Enjoys dynamic diverse environments. The forerunner of ideas: acts persuasively, encouraging others to go beyond their expectations. 

Planning - good time management skills, well organised and makes the best use of available resource, forward thinking and able to mitigate risks and demonstrate value for money.

Communication - An excellent and honest communicator at all levels, with an empathetic, approachable and open approach. Is respectful, articulate and has a considered style of communication. Assertive when necessary.

Decision-making - Has a practical and logical outlook and is well organised. Is fundamentally confident, calm and resilient and does not let emotion adversely impact situations or obscure judgement. Handles pressure well.

Delegation - Builds a culture of mutual trust, focusing on people's strengths, does not micromanage and offers encouragement, support and guidance when required.

What you'll bring:

GCSEs in English and Maths (grade A-C)

Clear communication verbally and in writing (proficiency Test)

Experience of using Microsoft Outlook, Excel and Word

3 years' experience of supporting vulnerable adults with complex needs including but not limited to: substance misuse, offending histories, complex trauma, Mental Health issues, Young People leaving Care, Homelessness

Possess excellent leadership skills with a positive, can-do attitude

Be able to demonstrate positive personal authority and maintain proactive working relationships

Demonstrable clinical or therapeutic training, and experience of working within statutory care services

Up to date knowledge of current mental health legislation

Ability to evidence team working and delivering quality services

Management experience

The Role

We are currently looking for an enthusiastic, highly motivated, and experienced Housing Operations manager to be the lead for income, service, and performance management of Causeway’s housing portfolio. 

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week, with no loss of pay. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

About You

You will have experience of managing housing services, in a general-needs, homelessness setting. You will have experience of day to day management or supervision of staff and a good understanding of effective techniques, processes and approaches to staff management. You will have xperience of liaising with stakeholders and maintaining constructive working relationships with key stakeholders and suppliers such as landlords and contractors. You will be skilled in organising a demanding and varied workload, planning work and projects and successfully completing these to set deadlines.

Permanent

Part time 30 hours per week, over 7 days, to include Saturdays and Sundays

£25,253.25 FTE - £20,475.61 pro rata with progression up to £25,963.02 FTE - £21,051.10 pro rata

Location: Great Baddow

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge in 2024?

We are looking for a Shop Manager to lead our team in the Great Baddow shop. You will be working in a creative environment, working with donated goods to maximise sales and net contribution.

You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

As a Shop Manager you will manage 2 part time Assistant Shop Managers along with a team of diverse volunteers. You will need great people skills and be confident at working with people from different backgrounds, creating a welcoming and positive experience for all of our staff, volunteers and supporters.

If you have what it takes to work hard but have some fun along the way then this is the place for you.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is at midnight on Tuesday 3rd September 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Tuesday 20th August.

Interviews will be held on a date to be confirmed.

IN2

Your role

You will work most closely with colleagues in Music, Creative Industries and Communications as currently this is where a lot of our project work and innovative activity is situated. However, your role will have an impact across the whole department and beyond fundraising as you work with the Senior Creative Industries Projects Manager to lead teams of colleagues to deliver superb projects and genuinely innovative activities.

You will use your experience from a range of cultural settings to drive attaching the right names, the right feeling, ambition, timing and storytelling to all of the projects you work on, underpinning all aspects of project management with genuine innovation, creativity and understanding the nature of the industry you are navigating.

You will proactively project manage a range of projects and support the delivery of others. You will design and lead research and development projects, growing the pipeline of fundraising opportunities and expanding our work across the creative industries, contributing to the vision of War Child being the charity of the Creative Industries. 

Your responsibilities

· Work with the Senior Creative Industries Projects Manager to implement a range of cross-team fundraising events & initiatives, leading aspects of the project as agreed.

· Lead the delivery and strategically grow major cornerstone project and annual fundraiser Secret 7”. You will devise project plans, manage complex budgets and coordinate cross team engagement, evaluating working nimbly throughout to adjust priorities and resolve issues, in order to maximise income.

· Lead on the department's ecommerce platform with support from the Creative Industries Executive, including building creative campiagns and concepts, developing, delivering and reporting against annual income targets, creating bespoke product ranges, coordinating cross team collaboration and managing range of external stakeholder relationships in order to maximise shop income and reach ambitious income targets. You will use your initative to make strategic reccomendations based on your research and knowledge of up to date e-commerse trends.

· Proactively research, test and develop new fundraising initiatives that span a range of creative industries including Art, fashion, film, theatre etc. and play a crucial role in annual planning.

· Assess and develop existing income generating projects, analysing risk and opportunity to determine the best way forward. Support the Senior Creative Industries Manager in developing new ideas and building relationships across the creative industries that support the fundraising mission.

· To provide first-rate line management to Creative Industries Executive.  

· Manage relationships and influence at every level of seniority, diplomatically leading working groups and maintaining strong relationships with colleagues and external stakeholders in order to deliver collaborative projects and events.

· Identify and build relationships with a range of Creative Ambassadors, developing first rate cultivation plans based on the needs of the Fundraising and Communications teams, to enable sustainable growth.

· Responsible for accurate and timely financial reporting of the activities and income streams that you project manage

· Champion Salesforce usage to increase efficiency of team and work with data team to ensure all Creative Industries are effectively integrated to Salesforce.

· Maintain an up to date knowledge of current activities of War Child and be an advocate of the War Child brand

·  Ensure consistency across all War Child public facing events and activations, specifically that: 

o the WCUK brand is represented in a way that reflects our work on the ground

o our delivery is high quality, professional and in line with the expectations of key stakeholders

o the public messaging for each event is clear, and part of a broader narrative around our story that makes sense

· Contribute to creating a culture committed to the safeguarding of children and adults and compliant to WCUK’s Child Safeguarding and Adults at Risk Policies.

These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the role.

Event Manager (November 2024 – November 2025 FTC)
 
Are you an experienced Events Manager with a passion for fundraising in an innovative environment? 

Great Ormond Street Hospital Charity is hiring for an Events Manager to join our Special Events Team. 

This position is a 12 month fixed-term contract. The salary for this position is £35,637 pro rata. 

As an Events Manager you will be responsible for:

- Full management of event logistics.
- Managing event budgets.
- Working with and managing high level supporters and committees to develop events income. 
- Day to day management of project team members. 
- Contribute to the Special Events team business planning process. 

What we’re looking for:

- Previous experience working at Event Manager level, ideally within a charity environment. 
- Experience working on complex events with significant income targets. 
- Experience managing relationships with high-net-worth individuals. 
- Budget management experience. 
- Strong influencing skills. 
- Stakeholder management experience. 
- Exceptional communication skills. 
- Strong written and verbal communication skills. 

About the Team
 
The Special Events team manages a comprehensive and diverse programme of 40-50 events per year to raise funds, raise awareness and support the work of the hospital. The team produce many of the charity flagship events, as well as a range of enrichment events for the patients at the hospital. The team also act as an event agency for the rest of the charity by assisting with their event needs such as drinks receptions and stewardship events.

How to apply 

Please click on the apply button in the top right hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application and should refer to the ‘Gosh Charity Pack’ on the Careers Page of our website before you apply. 

Closing Date: 12th September 2024

What we can offer you   

- 30 days annual leave (plus bank holidays)  
- A flexible approach to working arrangements.  
- Access to our enhanced pension scheme  
- Life assurance 
- Access to various health and wellbeing schemes, including the employee assistance programme. 

About The Charity 

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill
children starts with you. 

Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the Charity Times Fundraising Team of the Year 2023.   
 
Our commitment to Equality, Diversity and Inclusion
  
A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website.

As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process.

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.
 
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Glass Door run Londons largest Emergency Winter Night Shelter and we are looking for a new Fundraising Manager to join our team to ensure we are able to continue our service and increase out outreach and Casework support.

Job specification

Team: Fundraising

Location: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. 

                                At  minimum of two days a week at the office.

Duration: Permanent (with six months' probation)

Reporting to:            Head of Fundraising & Major Donors

Responsible for: Line manager to Fundraising Officer (Events and Community) as well as manage the events budget

Hours of work: 35 hours per week, Monday-Friday

Salary: £38,000 – £42,000 pa

Overview of the role

The postholder will be responsible for our events, community fundraising and corporate partnerships.

What you will do as part of our team

Strategic Planning

• Work with the Head of Fundraising & Major Donors and the other Fundraising Managers to refine and develop our established fundraising strategy to maximise income from events, community fundraising and corporate partnerships against an annual target.
• Develop our annual programme of events, including cultivation, stewardship and fundraising events, whether virtual or physical.

Events Management

• Overall responsibility for the design, planning and implementation of all Glass Door events, including our flagship fundraising event, the Sleep Out in the Square, and our annual supporter thank you event.
• Conduct an evaluation after each event, considering its successes, factors which could be improved and any recommendations moving forward.
• Oversee the Fundraising Officer as they support with the co-ordination and implementation of events.
• Ensure health and safety is at the core of all event planning and implementation.
• Manage our challenge events portfolio and identify new opportunities which could increase Glass Door’s income

Corporate Partnerships

• Pitch for corporate support including commercial partnerships, charity of the year relationships and sponsorship.
• Manage a portfolio of corporate partnerships, working with companies where the focus is on employee fundraising and volunteering, cause related marketing and/or pro bono support.
• Develop a Corporate prospect pipeline, reengaging lapsed donors from our database, and identifying new prospective partners.

Community Fundraising

• Oversee our work with community groups, supporting the Fundraising Officer, ensuring we provide necessary stewardship, support and guidance.
• Local churches are big supporters of our work. Support the Fundraising Officer to maintain excellent relationships and support them with events
• Establish a new community fundraising product, as an additional or alternative option to our flagship event Sleep Out

Policies and regulation

• Stay well informed of existing and new fundraising legislation and guidance from the Fundraising Regulator, ensure this is regularly communicated to the wider Fundraising team and forms the basis of Glass Door’s Fundraising Policy
• Ensure all charity fundraising activity (including "in aid of" events) is compliant with relevant charity and statutory legislation and the Code of Fundraising Practice.
• Ensure the Fundraising Policy is kept up to date across the organisation

Other

• Build excellent working relationship with existing donors, the Board of Trustees, staff, volunteers and other stakeholders who help promote the charity.
• Line manage the Fundraising Officer: Events and Community (full-time position
• Develop positive internal working relationships with relevant colleagues, working collaboratively with to ensure communications, data protection legislation, database management and donation processing are all handled appropriately.
• Manage the relevant fundraising budget for your area, including income and expenditure forecasts, in conjunction with the Head of Fundraising & Major Donors and other Fundraising Managers.
• Attend and participate in Manager meetings, and other ad hoc meetings when necessary.
• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy.

Person specification

We are seeking an energetic, personable and insightful individual with experience of managing complex events and developing positive, fruitful relationships with corporate and community fundraisers.  You will be a confident and friendly self-starter, who takes initiative to get things done.

Essential

Knowledge & Experience

• Experience managing complex events delivering six figure income targets
• Demonstrable success in securing income from a range of fundraising streams, including corporate, events and community
• Understanding and experience of developing and stewarding relationships with supporters of all kinds, from event attendees and community fundraisers to senior company executives
• Up to date knowledge of the regulatory regime around fundraising and data protection.
• Experience of managing budgets including forecasting, monitoring and regular reporting of outcomes against targets.
• A good understanding of health and safety and risk assessment procedures.
• Experience of basic copywriting to produce fundraising packs and other materials.
• Experience of managing staff and volunteers.

Skills & aptitudes

• Strong interpersonal skills and the ability to build relationships with a wide range of stakeholders and audiences, particularly our fundraisers, donors and volunteers.
• Strong public speaking skills and experience of presenting to donors.
• Excellent verbal and written communication skills with the ability to adapt style appropriately.
• Ability to work under pressure, manage time effectively and prioritise a varied workload.
• Project management and organisational skills.
• Ability to develop ideas and concepts into effective action plans.
• Good negotiation skills.
• Excellent attention to detail, taking pride in work.
• Highly numerate with strong analysis skills.
• Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols.

Personal Characteristic

• We are a small, hardworking, highly motivated team, and we need someone positive and flexible who will maintain and build on our recent successes. We seek a willingness to roll up your sleeves and get involved as needed - and to develop the role and yourself as Glass Door grows and our fundraising and management needs change. We are also looking for:
• Passion for helping to improve the lives of homeless people.
• Initiative and follow-through: highly organised and self-motivated with an ability to set, prioritise and work independently through a calendar of deadlines and goals;
• Problem-solving: able to bring an intelligent, imaginative approach to development and implementation of our fundraising operations;
• Collaboration: able to work well within the Fundraising and Communications team;
• Willingness to lead: able to set a vision for what can be achieved, and to take others with you by your enthusiasm and determination;
• Compassion: insightful and sympathetic to the challenges faced by our homeless guests;
• Someone who enjoys the dynamics of a small (but growing), vibrant and busy office.
• Willingness to work flexible hours occasionally, for example at evenings and weekends.

Desirable

• Prior experience of using a CRM database to segment and select data, produce reports and analyse information, ideally the Donorflex database.

  

This new role will be central to the operation of the Artistic Director’s office, balancing a large amount of detailed administration with high-level relationship management, planning and discretionary decision-making. The job focuses particularly on managing the Artistic Director’s schedule and capacity; managing extensive internal and external communications and correspondence; and supporting delivery of the Artistic Director’s agenda through the artistic team and wider organization. 

The role will manage a high volume of confidential correspondence, detailed planning information, artistic and stakeholder relationships and internal workflows. This will require exceptional organisational and communication skills, attention to detail, and the ability to act with independent initiative, sensitivity and discretion including under pressure and during busy times. While the focus of the role is managerial and administrative, it is also a key strategic role with an opportunity for someone to underpin the smooth delivery of all our work, ensuring our strategy and mission remain on track. 

The successful candidate will have: 

• Detailed experience in a previous administrative and/or organisational role in a busy departmental or office environment.

• Understanding of the theatre and/or wider arts sector, including insight and sensitivity into challenges and relationship management artists and key stakeholders.

• The ability to deal sensitively and discreetly when handling confidential information, including with a wide range of people and stakeholders.

• Exceptional written and verbal communication skills, with an excellent eye for detail and the ability to pitch communications at the right level in different contexts. 

Further details of the role can be found in the job pack, attached. Should you apply, and as part of our continuous review of the Court’s recruitment approach, we would like to hear from you on where you saw this role advertised.

Finance Manager

We are seeking an experienced, qualified accountant to take over and lead the financial management functions at an important charity.

Position: Finance Manager

Location: Reading/Hybrid (weekly office presence required)

Hours: Full-time (part-time available min 3 days a week possible - flexible to be agreed with the CEO)

Contract: Permanent

Salary: Circa £40,000 per annum FTE + pension 6%

Closing date: 20th September 2024

Interview: 27th September 2024

Benefits: 25 days annual leave plus bank holidays (additional day per year of employment, max 5 days), cycle to work scheme, confidential counselling support and welfare days.

About the role:

Working with the CEO, the post-holder will ensure the charity functions effectively and has long-term financial viability and sustainability. The post-holder, in conjunction with the Treasurer, will ensure the Board meets its fiscal responsibilities and all regulatory requirements are complied with.

You will advise, report to, and consult with the CEO on all matters relating to the management of RSG's financial resources and on external factors that may affect its financial situation. You will also prepare, maintain and develop financial policies and procedures, including effective systems of financial control ensuring they are updated as necessary in a timely manner.

Key areas of responsibility include:  

• Lead the annual budget-setting process, liaising with the CEO and relevant managers to produce income, cost and year-end projections that are agreed upon by the Senior Management Team and Board of Trustees.
• Track the financial performance of RSG against the budget every month, providing monthly financial reports, forecasts and commentary to the Trustees and individual reports to service managers.
• Prepare quarterly management accounts to agreed reporting deadlines.
• Lead the production of the RSG’s annual accounts to ensure they are accurate and submitted on time.
• To lead, manage and develop finance staff, including providing support, guidance and training; appraise and manage performance, ensuring the finance team workflow is managed effectively.
• Provide management support and coaching for staff on financial matters as required.
• Ensure that recording of income and expenditure, bank reconciliation, payment of invoices and reclamation of Gift Aid are administered accurately and on time.
• Produce quarterly VAT returns.

About you:

You will have communication skills sufficient to develop strong professional relationships, support the development of the organisation’s reputation and support the management of change. You will have numerical accuracy with attention to detail and be organised, methodical and precise.

Key skills required for this role:

• Recognised accounting qualification (or part qualification) and evidence of personal development in employment (CIMA/ACCA
• Proven experience at a senior level working in a charity accounts environment.
• At least 2 years supervising people in a paid or voluntary capacity.
• Accounting practices and procedures.
• Clear understanding of confidentiality in written material.
• Knowledge of relevant legislation and how it applies to the role.
• Knowledge of HR, recruitment and employment issues.
• Good understanding of relevant IT systems.
• Able to communicate with a wide range of people.
• Advanced user of the use of Xero, Payroll software and Excel.
• Extensive skills in budget and quarterly management accounts preparation.

It is very important that you set out how you meet each of these requirements in your cover letter.

About the organisation:

The employer is a charity in Berkshire that offers comprehensive assistance to refugees, including free legal advice through OISC accredited solicitors, integration support via a drop-in centre, social activities, and a refugee football team. They also engage in advocacy and campaigns for refugee rights. The organization encourages community involvement through fundraising, volunteering, and membership. They have made significant impacts, such as providing extensive casework support and distributing food parcels.

The employer aims to be an equal opportunities employer and welcomes applications from all sections of the community.

You may also have experience in areas such as: Finance, Financial, Finance Manager, Financial Manager, Assistant Finance Manager, Deputy Finance Manager, Junior Finance Manager, Accountant, Accountancy, Management Accountant.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Spitalfields Crypt Trust (SCT) is an East London charity embedded in the local community, providing practical help, support and training to people affected by homelessness or suffering from addiction. We are passionate about the people and communities we support and embrace creative, innovative and inclusive ways of working that build on our collective strengths. We provide a Recovery Hub (including an abstinence-based residential recovery facility, an addictions counselling programme and a Training & Development Programme), supported houses, a Housing First service, community support, charity shops and two social enterprises supporting people in recovery from addictions to rebuild their lives. Our integrative approach is based on the concept of ‘Recovery Capital’, a whole-person approach taking into account physical, cultural, social, human and spiritual factors and assets.

With a new corporate strategy and ambitious plans to develop a new brand, new services, and a new innovative approach to charity retail and building links with the community, it’s an exciting time to join SCT.

We seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates. We select candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of SCT.

Role and responsibilities

We are looking to recruit a manager for our Aldgate East Charity Shop. The ultimate aim of the Manager’s job is to manage staff, volunteers and available resources to the optimum benefit of SCT, terms of both income and the mission of the Charity in supporting people in recovery from addition, achieved through:

Charity retail management (60%)

• Ensuring the safe and profitable running of the shop leading a team of staff and volunteers to motivate them to deliver exceptional customer service to customers and donors; recruiting, training and managing and team according to SCT’s values, policies and procedures.
• Maximising sales, engagement and impact to achieve set targets to raise Unrestricted Income for charitable objectives by contributing surplus of in excess of £100,000 per annum.
• Establishing and maintaining effective retail processes and merchandising standards to industry standards of best practice.
• Maintaining effective stock management.
• Carrying out shop administration.
• Interpreting and acting on basic financial reports and KPI’s
• Taking necessary action to repair and maintain the premises and to take all reasonable steps to protect SCT property from theft, damage or fire.
• Training and supporting staff and volunteers towards ensuring adherence to all health and safety policy and procedures.
• Ability to work flexibly, including working weekends and on occasion work in other locations when necessary.
• Managing the shop rota ensuring shop opens within advertised hours with sufficient cover to operate safely.

Community engagement (40%)

• Ongoing development of SCT’s community shop as a place of welcome, community connection and engagement.
• Ensuring that the community shop is a safe and supportive space for everyone, working closely with SCT’s Community Recovery Team to help individuals access specialist support where relevant.
• Developing a programme of onsite small-scale community activities drawing on the expertise of SCT’s community tutors, local community and SCT’s wider recovery community in their design and delivery.
• Building and developing relationships with local community agencies, with the support of SCT’s Community Recovery Team, to promote opportunities to support those vulnerable to addiction and/or homelessness.

Continuous improvement#

• Developing and maintaining a thorough understanding of the work of SCT.
• Undertaking relevant tasks as requested by the Area Manager and Director of Retail.
• Representing the organisation at external meetings and events.
• Abiding by the policies and procedures of SCT.
• Attending and completing training courses as required.

Person Specification

Skills and Knowledge

• Retail background
• People management skills
• Good verbal and written communication skills
• Ability to work well as part of a team
• Good IT skills (including MS Office and email)
• Able to use own initiative
• Strong interpersonal skills
• Understanding the range of issues that can make an individual vulnerable to addiction and/or homelessness
• Empathetic with those experiencing addiction and/or homelessness
• Communicate well one-to-one and in groups and teams with vulnerable individuals and those in leadership roles, both in informal and formal settings
• Good listening skills
• Visual merchandising/window dressing ability
• Shop administration including finance and Gift Aid
• Approaches and provision in the support of those with addictions and/or homelessness

Experience

• Commercial retail management experience
• Experience of recruiting and managing volunteers
• Demonstrable and proven communication skills
• Demonstrable experience of consistently meeting or exceeding targets
• Experience of leading successful teams
• Experience of working with donated goods
• Charity shop background