Communication Manager Jobs

Reporting to: Senior Programme Manager 

Location: Remote-based with some travel to Central London and potentially other UK locations will be required for programme activity, events and meetings

About Media Trust

At Media Trust, we believe it’s by giving everyone a voice that we’ll get to a more equal society. That’s why we work with young people and talent from underrepresented communities to give them the skills, access and mentoring to break into, and progress their careers in, the media. At the same time, we provide training to charities and match them with media industry volunteers to strengthen their storytelling, advocacy and campaigning, press engagement and social media.

About the Role

Do you want to lead innovative and impactful programmes supporting diverse talent to thrive in the media and creative industries? We are looking for a dynamic and proactive individual with a track record of effective project management who is passionate about improving media representation and a more diverse and inclusive media sector.

This position sits within our Underrepresented Talent team (previously the Youth Media team). We deliver industry-leading training and mentoring programmes to support underrepresented talent to progress their careers in the media industry, and equip media organisations and professionals with the skills to better support diverse talent and create inclusive workplaces. Our programmes aim to particularly support talent from Global Ethnic Majority, DDN (d/Deaf, disabled and neurodivergent) and low socio-economic backgrounds (LSEBs).

This role will manage a range of training and mentoring programmes including virtual and inperson activities. Working with a broad selection of industry partners from across the media and creative industries (including major broadcasters, advertising agencies and tech companies), you will support programme participants to gain the confidence, knowledge, skills and networks to progress their careers in the media, and contribute to developing a more representative media industry.

Key Responsibilities

Programme management and delivery

• Manage all aspects of a range of training and mentoring programmes, ensuring they are high-quality and impactful
• Provide regular project updates to our funders and partners
• Manage programme budgets including monitoring expenditure, forecasting and ensuring all third-party expenses are paid and/or reimbursed appropriately
• Support the monitoring, evaluation and reporting of the programmes you manage, ensuring impact is evidenced by high quality data, and produce impact reports for key stakeholders
• Work alongside the marketing team to support the production of marketing and communication materials and provide regular programme updates for the Media Trust website and social media channels, including end of programme case studies
• Maintain up-to-date programme data and reporting by inputting relevant data on a timely basis to our CRM system

Talent/participant engagement

• Lead the recruitment of participants including marketing and outreach, selection and onboarding
• Design, deliver and manage engagement and retention strategies, supporting participants to commit to the programme
• Be the first point of contact for all participants, and provide pastoral support throughout the programme, monitoring participants’ progress through 1:1 check-ins, providing additional support and access adjustments to those who require it
• Assess participants’ accessibility needs, ensuring adjustments are implemented to provide individualised support
• Work with programme participants and industry partners to develop engaging session content tailored to the cohort’s needs
• Facilitate increased understanding of industry mentors and volunteers on how best to support underrepresented talent
• Develop alumni engagement strategies and liaise with industry partners about upcoming job and work experience opportunities we can share with alumni

Industry engagement

• Manage relationships with key programme partners, providing regular updates and sharing feedback on their mentors and/or volunteers
• Source qualified industry trainers, workshop leaders, mentors and volunteers

What we are looking for in you

• A track record of effective project management and delivery
• Experience of working with diverse communities, including adjusting for accessibility needs
• Experience of designing and delivering training, with strong workshop facilitation skills
• Experience of organising and managing events, including online and face to face events, co-ordinating participants and trainers and overseeing logistics
• Experience of developing and implementing programme plans to achieve targets, and reporting against programme objectives
• A passion for a more inclusive media industry and better media representation of diverse communities
• Ideally some lived experience from within the groups we are aiming to engage with
• Strong relationship management skills with both internal and external stakeholders, preferably with experience of working with corporate partners
• Excellent interpersonal skills and enjoys and getting the best out of partners and project participants
• Excellent verbal communication skills and confident public speaker
• Strong written communication skills, with the ability to produce clear and engaging copy and content for our website, guides, blogs or digital resources
• Good attention to detail and highly organised, with the ability to plan, prioritise and manage your own time
• Ability to work under pressure, take initiative, and work independently
• An understanding of financial processes and experience of budget management
• A passion for, and commitment to, the aims and values of Media Trust

The above job description is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.

We understand that no applicant may perfectly align with every point in the job specification. If you are enthusiastic about this role, passionate about the power of media to drive positive social change, and believe you can contribute to our team, we encourage you to apply. We value diverse perspectives and are committed to fostering an inclusive work environment, so don’t hesitate to showcase your unique skills and experiences and what you can bring to Media Trust.

We aim to represent the communities we support. We encourage applications from Global Ethnic Majority communities, and those who identify as LGBTQIA+, working class, d/Deaf, Disabled and/or Neurodivergent.

We are happy to make reasonable adjustments for applicants who need additional support at any stage of the recruitment process – please just get in touch to discuss.

Please see Recruitment Pack for more information.

Permanent / Full Time

Hours: 37 per week (Monday  - Friday with a willingness to work evenings & weekends to meet the needs of the business)

Salary: £36,000 per annum

Location: Hot Desks across Birmingham Museum Sites / Hybrid

This role will oversee the delivery of the core functions of the team, which include two administrators who focus on recruitment and payroll administration. The post-holder will report directly into the Director of Transformation, and support and lead the delivery of People initiatives; they will oversee employee relations, and provide advice and support to managers across our organisation, and co-ordinate workforce development.

To succeed in this role you will need to demonstrate the following skills and experience:

• An understanding of the Trust’s commitment to equality, diversity and inclusion
• Experience of working in a relevant People & Culture role
• Experience of managing others, facilitating the delivery of work
• The ability to prioritise and to plan appropriately
• Managing relationships at all levels pro-actively and reactively

This is an exciting time to join us, as we seek to move confidently forward with a clear strategy and the culture that supports it, which this role is key to the delivery of.

We are an inclusive employer and recruit on the basis of ability, we are keen to hear from any applicants who feel suitably experienced.  

Any offer of employment will be subject to pre-employment checks being carried out. 

Celebrity and Lifestyle Media Lead

Reporting to: Brand Marketing Manager

Location of work: Home based. One office day per month. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy.

Contract type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work 

Contract Length: 12 months FTC (with a view to become permanent)

Salary: £37,500

JOB PURPOSE 

The Brand and Marketing team’s purpose is to significantly increase awareness, engagement and reputation of Magic Breakfast’s supporting wider teams to achieve their objectives.

As part of the Brand and Marketing team, the Celebrity & Lifestyle Media Lead manages all aspects of the delivery Magic Breakfast’s celebrity engagement as well as working with the News & Media Lead on the charity’s media strategies.

KEY RESPONSIBILITIES

•  Be responsible for leading new artist (celebrity) acquisition for Magic Breakfast including approaching and pitching for opportunities alongside other internal teams
• Work alongside the News & Media Lead to develop and implement media strategy and activity plans 
• Lead on the writing of press materials, including but not limited to press releases, press packs, internal quotes etc
•  Implement Magic Breakfast’s Celebrity (Artists) strategy and plan, proactively identify impactful opportunities to support other teams and campaigns

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.

Please see our job pack and website for more information 

APPLICATION PROCESS

While Magic Breakfast welcomes applications from everyone, to better serve its communities it has identified that we would particularly benefit from: young people earlier in their careers, people who have lived experience of poverty, navigating socio-economic adversity or were eligible for free school meals, and people from a minority ethnic background. 

Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast. com

close date - 8th September 2024

Shortlisting - 9th - 11th September 2024

Interviews 1st round - 18th and 19th September 2024

Interviews 2nd round - 25th September 2024

We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

An exciting opportunity has arisen for a passionate Business Development Network Manager to join the St Vincent de Paul Society (or as it is often known – the SVP). The ideal candidate will use keen networking and communication skills to develop fresh opportunities and projects that are both profitable and in line with our values and social responsibilities, from new shops to recycling and reuse projects. By working closely with Councils, Charities and Organisations you will build partnerships and open new prospects for ethical commercial enterprise, bolstering our profile and ability to help those in need.

You must have an eye for new and innovative avenues for outreach and business opportunity. You must also be able to support those ambitions with costed business plans, and use your initiative and determination to see those plans to completion. You must be able to liaise with a broad spectrum of individuals from contractors and suppliers, to SVP members, to key stakeholders. You will need an affinity for charity, and an appreciation that the aim of these commercial endeavours is to make a positive difference for the local community.

If you would like a role with a strong focus on networking, negotiation, and the development of projects and social enterprise, that will allow you to use your skills in an organisation that seeks to make the world a better place, then we would love to hear from you.

We are an inclusive and flexible employer committed to our staff. The St Vincent de Paul Society is also accredited IIP at Silver level and we are very proud to be a Living Wage Employer.

Working Hours = You will be contracted to 37.5 hours per week

Location = Home based, but with frequent travel and possible overnight stays as required

Contract = Permanent

Salary = £37,850.00 per annum

Requiements = This role is subject to 2 satisfactory references

Benefits Package = 33 days holiday (pro rata) per year inclusive of bank holidays increasing to 38 days (pro rata) with service, employee assistant programme, retail discounts, an extra day off on your birthday, buy / sell holiday scheme, cycle to work scheme, free will writing, 1x annual salary death in service benefit and lots more.

Your main responsibilities:

• Seek and develop Social Enterprise projects in keeping with our values which are financially viable and meet the need of the communities involved.
• Work with Local Councils, Government bodies and other organisations in the regeneration of the high street, finding new shop opportunities, and developing profitable recycling and reuse projects.
• Build links and partnerships with Universities and similar organisations and deliver rummage sales, kilo sales, pop up shops and donation drives.
• Explore opportunities and develop projects that collaborate with like-minded organisations and corporate businesses.
• To contribute, develop, manage, and report on financial budgets, income and costs regularly with a focus on net surplus generation, working closely with the Finance department.
• Have an understanding of other SVP work and be able to promote it to external contacts appropriately, and work with SVP members to compliment their work and develop links.

To be successful in this role, you’ll need:

• Proven track record in researching, negotiating and developing new and net surplus generating projects
• Experience of financial management and budgetary control, and proven ability in business planning, and maximisation of net surplus
• Excellent communication and interpersonal skills and evidence of using them to communicate with different audiences
• Excellent and natural networking, influencing and negotiating skills, including the ability to collaborate and build partnerships through the development of contacts with senior external stakeholders
• IT literate with good competence in the use of Microsoft Office
• Good standard of Education, preferably to Higher or Degree level

How to apply:

If you have the relevant skills and experience to fulfil this role successfully, please click the 'Apply now' button. If you require any adjustments throughout your journey with us, please let us know.

Closing date = 15th September 2024

Interviews = TBC

Whilst we ask that staff have sympathy with Christian values, religion is not considered in recruitment as we value people of all faiths or none. If you have any further questions, please contact the HR Team.

Previous candidates need not apply. Unfortunately, if you have not received a response within four weeks of your application, you have not been successful on this occasion. We encourage early applications as we may close the listing early, when sufficient applicants have been received.

About the SVP:

The St Vincent de Paul Society (SVP) was established in England and Wales in 1844 and is part of a large and thriving Christian voluntary movement dedicated to tackling poverty in all its forms by providing practical assistance to people in need in 153 countries. Our core value is one of service and we treat each person as a unique individual deserving of dignity and respect. Person-to-person contact is therefore at the heart of our work and spending time with people is our greatest gift. We offer non-judgemental support to anyone in need, regardless of faith, race, gender, sexual orientation, background, or circumstances.

Job Title:               Newham Service Delivery Manager

Salary: £24,000 Actual (£30,000 FTE)

Working Hours: 28 hours Per weeks (contracted through till 31st March 2027)

Location: Newham community based with some home working

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual                                                     leave plus 8 bank and public holiday.

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

We are delighted to be commissioned to deliver infant feeding peer support within Newham’s diverse community. Working in partnership with local infant feeding teams, health visiting and midwifery teams, children centres and volunteer and charity organisations to ensure all parents are able to access the support they need. The post holder is responsible for the recruitment, coordination, support and management of a diverse team of infant feeding peer supporter volunteers across the borough, working in collaboration with NCT’s established perinatal peer support work within the borough.

Responsible for the managerial oversight of the Infant Feeding community peer support across Newham, this role will work with diverse and vulnerable groups and make a positive difference by supporting families  who experience barriers to accessing support and social isolation in pregnancy and postnatally with feeding their baby.

NCT is a charity committed to social justice and Equity and Diversity, believing inclusion is everyone’s responsibility. We believe we all have a collective responsibility to demonstrate our commitment to celebrate diversity, challenge inequality and build an inclusive workforce and environment, so all our people can thrive, and we can best represent and meet the needs of the pregnant women, new parents, families, and communities we serve.

This role is based in the Newham community with some home working

About the Role

 Some of the key responsibilities of the role include:

· Responsible for the recruitment, coordination, support and management of a diverse team of infant feeding peer supporter volunteers.

· Establishing and maintaining a good working knowledge and understanding of the local demographics of parents in the area, including local volunteer, charity and faith support services and projects working with vulnerable and marginalised communities.

· Working in collaboration with NCT’s currently established perinatal peer support work within the borough, local infant feeding teams and early years services to ensure all parents can access the support they need.

· Report progress on project status, timelines and delivery against key performance indicators.

· Participate in local networking/task and finish projects, so that the programme is an integral part of the local infant feeding provision

· Be able to travel around the area to meetings and groups.

You must have excellent communication skills and be able to build relationships and create a rapport with a wide range of people easily. You must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our commissioners, staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
The role is 28 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This is largely a community-based role with some home working

About you

· Are you willing to undertake our Peer Supporter training

· Can you work at pace and juggle a number of different priorities?

· Have experience and a passion to work with diverse cultural groups?

· Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?

· Do you want to join an amazing Charity that supports parents across the UK?

If so, please read the job description via our website.
 
What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.  More details about our Equity, Diversity and Inclusion action can be found here.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date: 23:59 on Sunday 8th September 2024 
 
Interviews: Thursday 12th September 2024 

Interview format: Will be in person at a venue within Newham – flexible around your working day. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.

Harris Hill is delighted to be partnering with a fantastic charity that provides practical and emotional support to people challenged with barriers such as unemployment, a criminal record, hunger, disability. They are searching for a Fundraising Manager to join their team.

As Fundraising Manager, you will build positive relationships to secure significant income, develop links specifically with churches and individuals and bring in regular/targeted income through recurring donations, fundraising campaigns and events. You will work with Senior Leaderships Team to develop, deliver, and monitor a fundraising strategy for the organisation. You will coordinate Appeals including the Christmas fundraising campaigns and Big Give Campaigns across all income and media streams. You will also research and utilise new fundraising streams and opportunities.

To be considered for this role, you will need:

• Experience covering several areas including Individual Giving; Churches, Fundraising Appeals/Campaigns
• Experience in managing the operational aspects of fundraising (database, compliance with codes of practice and fundraising regulations, creating fundraising campaigns).
• Passionate and inspirational communicator with the ability to connect with a wide range of people through a variety of communication methods.

If this role sounds of interest to you and you want to have a chat and review the full job description, please contact Dominic at Harris Hill at [email protected]

Salary: £40,000 - £45,000
Permanent, Full-time (4 days per week also considered)
Location: London with hybrid working

Deadline - Applications are being taken on a rolling basis, so please send your CV and Cover Letter to Dominic ASAP.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

An opportunity has arisen to join The Woodlarks Centre (TWC) in the role of Finance and Administration Manager. This role is a senior management position and is pivotal in the day to day running of the charity. 

The focus must be on Finance and the candidate should be minimum Lvel 4 AAT's or equivalent. Level 3 would be c onsidered with the opportunity for completing training to level 4-5. This role will also involve the candidate on an adminustrative level.Ultimately you will help TWC grow and thrive. 

Principal Accountabilities

• Provide timely financial and cashflow management  of TWC consistent with its Mission, Values and Strategic plan, and generally accepted accounting practices, and prepare annual accounts for external audit.
• Manage, motivate, train and lead non-Care staff, and volunteers
• Maintain, plan and improve systems, policies and procedures to optimise business performance at lowest cost and maximised revenue, security and efficiency of TWC
• Provide and manage human resource, IT, procurement, project management and administrative services either directly or through outsourced contracts
• Maintain appropriate, open and timely communication with the Registered Manager, all staff, volunteers and trustees
• Represent and positively market TWC externally
• Oversee day-to-day business operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Evaluate and improve operations and financial performance
• Prepare regular finance and management reports for upper management and Trustees
• Help to provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Insight Manager

£39,000 - £45,000

Central London - Flexible Working Options Available 

Full Time

Permanent 

Please note the post holder would be expected to work in our London office every Tuesday and one other day during the week.

Do you share our belief that sport can transform lives? Did you watch the Olympics this Summer and witness the joy and freedom women and girls gain from sport? Too many women and girls are missing out on the life-changing benefits of sport and exercise. We are determined to change this. 

We are expanding our capacity and looking for a wise insight manager with significant experience of qualitative and quantitative research work to join our team. Familiar with designing social research and with leading edge techniques, you will be confident in managing, analysing and interpreting research. Importantly, you should be a confident communicator, and able to translate data, insights and understanding into compelling narratives which inspire others and contribute to the thought-leadership our charity is already known for.

You should be committed to our cause and a strong team player, who thrives in a fast-paced environment, is highly organised, with great attention to detail and with a passion for deeply understanding attitudes and behaviours and uncovering insights. 

Working closely with the Head of Insight and Innovation and in close collaboration with internal and external stakeholders you will ensure that Women in Sport sustains and expands its leading-edge insights into understanding the lives of women and girls as they relate to sport, building our evidence base and fuelling our campaigns, communications and advocacy.

Main responsibilities are to:   

• Design and deliver exemplary insights projects.

• Communicate our insights and research findings. 

• Build external relations and scan the research horizon for new opportunities. 

• Contribute to the charity as a whole. 

If you think your experience is relevant, you share our vision and have the ability to make big things happen you might be just right. 

What we’re looking for from you:   

• Experience of a key role in a market or social research environment

• Track record of high quality qualitative and quantitative social research 

• Outstanding analytical, quantitative, and problem-solving skills 

• Up-to-date knowledge of online and offline research approaches and techniques 

• Creative and passionate 

Women in Sport is committed to a working culture where everyone can be authentic and true to themselves. We strive to represent the full diversity of the communities we serve.

Come and be part of our small but ground-breaking charity, in the high profile and fast-moving arena of women’s sport with plenty of scope to make your mark on the cause!

Please see the job description for full list of responsibilities and the criteria required for this role.

Job title: Programmes and Partnerships Manager - Thriving Futures 

Reports to:CEO, Black Thrive Global 

Manages: Thriving Futures Project Officer 

Office Location: Central Brixton, London (at least 2 days a week) 

Salary: £38,000-£40,000 

Benefits: 26 days annual leave plus bank holidays, pension contribution, employee assistance program 

Contract: FTE. Fixed term up to August 2025 with the opportunity to extend. 

About Black Thrive 

Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016. We exist to address the inequalities that negatively impact the mental health and wellbeing of Black people so that the thriving of Black communities is the norm. 

Our guiding principle is that Black communities should be at the forefront of reimagining, redefining and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change. 
 
In September 2021 we launched our Thriving Futures Collective which has expanded the work of Black Thrive Lambeth and launched Black Thrive in Haringey and Birmingham, with Mind in Haringey and Catalyst4Change as our partners. 

We have grown rapidly since 2021 and so still have a start-up culture and often deal with competing priorities at a fast pace. As such we are seeking team members who can be responsive to change, adapt seamlessly to evolving projects, uphold momentum in their work, and remain steadfast in their commitment to the broader organisational purpose. 

Purpose of the role 

As the Programme and Partnerships Manager = Thriving Futures, you will play a crucial role in overseeing the implementation of the Thriving Futures programme, ensuring effective collaboration with partner organisations to advance Black Thrive’s mission. Relationship building with the localities teams is an important element of the role. 

The Thriving Futures workstream is undergoing a strategic shift, focusing on key areas identified during its three years of operation. This includes intentional co-learning, community feedback through Black Thrive Community Assemblies, development of community metrics, and refining our role and offerings as a backbone organisation. 
 
The role entails managing the programme’s day to day activities, ensuring alignment with the programme's objectives and goals, procuring additional funding resources and managing a Project Officer. You can anticipate working with different combinations of Black Thrive locality workstreams. Your responsibilities will vary, encompassing project management, financial oversight, strategic development, communications activities, as well as engaging in learning, reflection activities and research. 

The role also has responsibility for assisting in writing and delivering grant applications and bids to major funders to secure funding to support the work of the programme. 

Duties and responsibilities 

1. Lead on the planning, execution and monitoring for delivering the Black Thrive Global Thriving Futures programme and other activities related to the achievement of the programme objectives and milestones. 

2. Engage with and provide support to the Thriving Futures Collective partners (Lambeth, Haringey and Birmingham), staying informed about their activities and aligning initiatives with project requirements.

3. Develop and deliver comprehensive project plans, schedules and budgets to ensure timely and efficient delivery of projects. While maintaining meticulous administrative and electronic systems to ensure the fulfilment of key project deliverables and dependencies, aligning with project goals and timelines. 

4. Provide guidance, support and supervision to the Thriving Futures Project Officer responsible for supporting the programme’s operations.

5. Develop and execute fundraising strategies to secure additional financial resources for the Thriving Futures programme. Explore opportunities to package programme initiatives for income generation. 
    
6. Oversee data collection, analysis and reporting and lead on collaboration with partners to develop methodologies for transforming community feedback into actionable metrics. 
    
7. Assess and enhance support structures provided by Black Thrive Global as a backbone organisation, determining the needs of localities and the available support resources available.
8. Develop evidenced frameworks informed by locality learnings and research findings that contribute to creating nuanced models of race equity systems change. 
    
9. Identify and foster external collaboration opportunities and stay informed about relevant external projects, initiatives, research, policies and practices.
   
10. Participate in continuous improvement initiatives, actively engaging in activities designed to enhance organisational learning and development. 
     
11. Collaborate with the Thriving Futures Collective partners to establish a comprehensive methodology for transforming community concerns gathered into actionable community metrics. 
     
12. Explore and establish meaningful and engaging content for internal and external blog posts and digital content across our communication channels to ensure effective communication of Thriving Futures work to relevant audiences. 
     
13. Produce and deliver presentations, reports and other material relevant to the role, including at Black Thrive Community Assemblies, Board meetings and for funders.
     
14. Oversee financial management and programme governance, including consolidating financial and narrative reporting across Black Thrive localities for dissemination to partners and stakeholders.
    
15. Spend up to 10% of time supporting corporate business, such as strategy and administration. 
     
16. Occasionally work at weekends and in the evenings when required. 

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.PERSON SPECIFICATION 

Programme and Partnerships Manager - Thriving Futures 

Experience 

E = Essential, D = Desirable 

1. Demonstrated experience leading and managing complex projects, including planning, execution, and  monitoring, preferably in the non-profit or social sector.  E 

2. Proven track record in developing and nurturing partnerships with external organisations, stakeholders, and communities to achieve shared goals and objectives.E 

3. Prior experience in fundraising, developing and executing fundraising strategies, securing additional financial resources, and exploring income-generation opportunities, including bid writing and grant applications.E 

4. Experience providing guidance, support, and supervision to team members, including managing staff responsible for supporting programme operations.D 

5. Previous involvement in overseeing financial management, programme governance, and reporting, including consolidating financial and narrative reporting for dissemination to partners and stakeholders.D 

Ability, skills, knowledge  

1. Commitment to equality for all people (and their intersecting identities) as well as good knowledge and understanding of the experiences of Black people of African and Caribbean descent and a strong drive to address the factors that negatively impact their health and wellbeing. E 

2. Ability to develop and deliver comprehensive project plans, schedules, and budgets, ensuring alignment with programme objectives and milestones.E 

3. Excellent verbal and written communication skills, with the ability to effectively engage with diverse stakeholders, produce engaging content, and deliver presentations and reports.E 

4. Strong analytical skills, with the ability to support data collection and analysis.D 

5. Capacity to identify and nurture external collaboration opportunities.E 

6. Ability to thrive in a fast-paced environment with competing priorities, remain responsive to change and adapt to evolving projects.E 

7. Proficiency in conducting research, synthesising information, and developing evidenced frameworks informed by learnings and research findings.D 

8. Understanding of external research, policies, and projects related to addressing the inequities that negatively impact the mental health and wellbeing of Black people.E 

9. Attention to detail in maintaining administrative and electronic systems to ensure fulfilment of key project deliverables and dependencies, aligning with project goals and timelines.E 

10. Ability to maintain a positive and solutions-focused approach under pressure.D 

11. Ability to competently deploy a range of tools required for the job, including Microsoft Office and social media. E 

A Disclosure and Barring Service (DBS) check may be required but we will treat applicants who have a criminal record fairly and will not discriminate because of a conviction or other information revealed.

Job title: Service Manager - Night Shelters

Location: On site at our office – Argon House, Argon Mews, London, SW6 1BJ

Contract type: Permanent

Reporting to: Head of Operations & Service Development

Hours of work: 35 hours per week (5 days per week)

About you

As the Service Manager for our night shelter service, you’ll be at the heart of Glass Door’s mission, delivering the largest network of night shelters in the UK.  This pivotal role offers you the chance to make a real difference by managing a dedicated team across multiple sites, ensuring high-quality, consistent service that supports our guests to build a route out of homelessness.  We’re looking for a dynamic, proactive leader with a passion for problem-solving and a compassionate service delivery.

What you will do as part of our team

The Service Manager is responsible for the following:

Service delivery 

· Lead all aspects of the planning, preparation, and delivery of the night shelter service. 

· Oversee the day-to-day operations of the service, directly engaging with staff and guests to ensure high-quality service delivery. 

· Ensure operational policies are consistently followed, providing guests with a reliable and uniform service experience. 

· Manage the rota across three night shelters to maintain adequate staffing at all times. 

· Manage a fleet of three vehicles used for the night shelters, ensuring their availability and maintenance. 

· Ensure all staff are fully aware of service provisions, requirements, and expectations. 

· Lead the continuous improvement of the shelter service to better meet guest needs. 

· Ensure due diligence is performed, and that reporting and records are accurately maintained. 

· Collaborate with the Head of Operations & Service Development to keep expenditures and income within agreed budget limits. 

· Liaise with casework colleagues to ensure seamless collaboration between night shelter and casework staff. 

· Ensure the night shelters are aligned with other statutory and charity services to best meet the needs of our guests. 

· Conduct and maintain annual general and fire risk assessments for each shelter venue; actively maintain the service-level risk register and contribute to organisational risk register. 

· Promptly raise concerns and safeguarding issues in accordance with relevant policies and procedures.

· Ensure policies and procedures are up-to-date with annual reviews, and provide staff with training and guidance on compliance and best practices. 

Management 

· Manage and supervise a seasonal staff team of approximately 40 individuals. 

· Oversee the full employee lifecycle management, including: recruitment, onboarding, training and performance management. 

· Lead the recruitment and training of seasonal shelter staff. 

· Provide high-quality support and line management to night shelter staff, delivering clear guidance, support, and effective leadership. 

· Ensure excellent performance management, support, and supervision of Night Shelter Managers and staff, including monitoring annual leave and addressing performance issues in line with Glass Door’s policies. 

· Empower seasonal managers to deliver high-quality, safe support and effective guest management in accordance with Glass Door policies and procedures. 

· Regularly monitor the quality of support and service by conducting site visits to the night shelters. 

· Organise and deliver a comprehensive training programme for shelter staff. 

· Facilitate regular supervision and team meetings to promote effective teamwork and communication. 

· Ensure the In-form system is utilised efficiently by shelter staff, with timely updates to reports, and prompt, accurate record-keeping. 

· Provide timely support, advice, and guidance to staff as needed. 

Service Development and Planning  

· Play a lead role in the annual planning of the night shelter service and contribute to the annual services business plan. 

· Drive the achievement of organisational targets and objectives as outlined in Glass Door’s business plan. 

Additional  

· Cultivate positive relationships with guests, staff, professionals, partners, suppliers, and the local community. 

· Provide up to date, shelter specific information as appropriate, for cross organisation usage

· To undertake any other duties that can be reasonably required to meet the operational needs of Glass Door.

· Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

Person Specification 

Essential: 

· Proven experience working with and understanding the needs of people experiencing homelessness or similar disadvantaged groups. 

· Experience in leading a service and managing frontline teams. 

· Demonstrated problem-solving abilities through proactive learning. 

· Understanding and appreciation of trauma-informed care. 

· Valid driving license for manual transmission with the willingness to drive the Glass Door vehicles. 

· Ability to work independently, with strong decision-making skills and initiative. 

· Highly organised with excellent time-management abilities. 

· Exceptional communication skills, adaptable to various styles and approaches. 

· Strong IT proficiency, including advanced Microsoft Office skills. 

· Willingness to work occasional evenings and weekends, with the flexibility to cover shifts in emergencies. Time off in lieu provided. 

· Proactive approach in resolving challenging situations and achieving desired outcomes. 

· Empathetic and professional in handling challenging circumstances. 

· Ability to implement and adhere to health and safety, HR, and operational policies. 

· Strong commitment to equal opportunities and diversity. 

Desirable: 

· Advanced IT proficiency, particularly in AI tools and technologies, with a proven ability to quickly learn and adapt to new software or web applications. 

· Relevant training or certifications (e.g., project management, trauma-informed care, IOSH Managing Safely). 

· A lived experience of homelessness. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

Relationship Manager
National Charity
Permanent
Full-time
Marylebone, London, W1 with 4 days in office and 1 day working from home
Salary: £30,000 per annum (dependent on skills and experience)
Excellent benefits

Charity People are thrilled to be partnering with a charity dedicated to enhancing philanthropy by providing personalised services to individuals, families, and groups of donors to find a Relationship Manager to join their team. They are also open to considering candidates who would like to progress into the Relationship Manager role in the future and would be appointed as an Assistant Relationship Manager.

The charity specialise in facilitating charitable giving for high-net-worth individuals, foundations, and collective groups, offering tailored solutions that streamline the process of giving. The team consist of talented individuals who are passionate about making a positive impact in the charitable sector and are committed to professionalism, dynamism, and hard work.

The Relationship Manager is responsible for managing a variety of dynamic and impactful accounts within the organisation. You'll work hand-in-hand as part of a dedicated team, personally overseeing a portfolio of High Net Worth (HNW) donors and their charitable contributions, as well as several Collective Funds accounts. Your role will encompass financial administration, client engagement, due diligence, and crafting innovative strategies to enhance donor stewardship. You will need to thrive in a fast-paced, entrepreneurial environment, and you will see firsthand the significant impact of your work as you drive increased funds into the charitable sector.

If you are a strong administrator with excellent customer service skills, have an eye for detail and are highly organised, and you have a desire to work as a Relationship Manager and progress into this role, we would also be delighted to hear from you.

About You

Are you detail-oriented, highly organised, and an excellent communicator? If so, you could be the perfect fit. We are looking for someone with:

* Outstanding Communication Skills: Proven ability to effectively engage with clients and stakeholders.
* Exceptional Donor Stewardship: Understanding of High Net Worth service expectations and dedication to delivering excellent donor care.
* Confident Public Speaker: Ability to represent Prism and clearly explain complex concepts.
* Responsible: Comfortable managing confidential information with integrity.
* Attention to Detail: Meticulous and adept at juggling multiple priorities under pressure.
* Team Collaboration: Capable of working well with others to enhance client management processes.
* Tech Savvy: Proficient in Microsoft Office and other relevant software tools for efficient administration.
* Proactive Problem-Solver: Self-motivated with a solution-driven approach to challenges.

If you are enthusiastic about this opportunity and possess the necessary skills and experiences, we encourage you to apply.

The application process is CV and Supporting Statement. In the first instance, please send your updated CV to Jen at Charity People for more information or contact Jen for an informal confidential chat about the role and to hear more about the next steps. We are reviewing CVs and interviewing on a rolling basis so please get in touch as soon as possible.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Job description

Arts Therapies UK (formerly Birmingham Centre for Arts Therapies) has been able to support the mental health needs of Birmingham and the surrounding areas for over 30 years now. However, we have launched an ambitious 5 year business plan to increase our overall delivery by 600%, and our turnover to exceed the £1 million mark. 

Therefore, we are looking for an experienced Corporate and Communities Fundraiser to take the lead in this new role. This will be a challenging role where you will be creating something brand new and innovative. You will be working alongside a small but dedicated team who are all incredibly ambitious. Although this role is advertised as fixed term, it is our hope that the successful candidate will be able to develop this into a permanent role quickly and effectively. 

Benefits for you: 

• hybrid and flexible working: minimum of 1 office day a month (2nd Friday of the month) for this role - this will increase to 2 out of 5 days if the role becomes full-time and permanent. 
• 12.5 days annual leave plus bank holidays (following a successful probation) and increasing with time served.
• 30 days paid sick leave (following a successful probation).
• Dog-friendly office.
• relaxed hours over the Christmas period.
• the opportunity to shape your career at Arts Therapies UK. 

This role is ideal for anybody with a successful record in fundraising, and who is seeking a new challenge for professional development. 

Job Title: known internally as Relationship Manager

Location: Home-Based covering the East Midlands. There is a requirement to be able to travel across the area and the UK to attend meetings, events and training.

Hours: 35 hours per week                                    

Contract type: Permanent

Salary: £33,607 per annum

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we are looking for:

• Someone who can drive a high level of engagement to proactively identify, support, and retain our supporters. They will have strong communication skills, with the credibility and authority to inspire others.
• Someone with a successful track record of building strong internal and external relationships and generating income from community and corporate opportunities.
• Someone with a growth mindset who is solution focused. Someone who can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers.
• Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment.

What we offer: 

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

How to apply:

You will need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.

Key dates: 

Applications by midnight Sunday 22nd September 2024.  1st interviews held online 1st/2nd October 2024. 2nd Interviews on 8th/9th October potentially in person in East Midlands area. 

Our commitment to inclusion and accessibility:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.

We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.  In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.

Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR Team.

Privacy and Safeguarding:

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). For information on how we collect, store and process personal data please contact the HR Team.

Anti-oppressive statement: Feedback is actively seeking to move through an anti-racist and anti-oppressive journey in every aspect of its work. We acknowledge that the environmental sector is less open to people from under-represented backgrounds, and we are strongly committed to identifying and correcting where we may be perpetuating patriarchal, white supremacist values and other forms of oppression in our organisational culture, partnerships, and community work. We especially want to hear from you if you feel that you have lived experience of power structures preventing you from accessing opportunities like this.

ABOUT US

Feedback is a UK- and Netherlands-based campaign group working for food that is good for people and planet. We want a world where:

• All people have secure access to delicious, culturally appropriate food that is nutritious and does not cause environmental harm

• Global supply chains, farming and fishing contribute to food sovereignty, good livelihoods, mitigate climate change and enable nature to thrive

• Communities have agency to create food economies that are inclusive, equitable, resilient and celebratory

To meet these objectives, we carry out the following activities:

• We delegitimize corporations

• We ideate and advocate for policy change and regulation

• We nurture community agency

• We widen our circle of allies

• We change culture and public discourse

Our current strategy framework can be found here: https://shorturl.at/19VLV

ABOUT THE ROLE

Exciting opportunity reporting directly to the Executive Director, responsible for all financial management of the organisation. Accountable for quality and reliability of finance reporting, management and controls, and for their support of the other parts of the organisation.

Advising and support Feedback EU and our associated Community Interest Companies (Sussex Surplus CIC and Alchemic Kitchen CIC) and partners on financial activities.

RESPONSIBILITIES

Finance Strategy

• financial planning and direction
• protection of financial position
• reporting to SMT
• development and management of control procedures
• cash management

Finance Team

• to ensure team aligned to organisational goals
• to manage and develop Trainee accountant
• to create a safe, supportive, collaborative, strong team environment

Financial accounting

• to develop and maintain accurate, efficient financial accounting processes
• to ensure accounting transactions are suitably approved and are in line with contracts
• to ensure timely, quality, relevant management information and reporting
• to prepare project reports for funders
• to ensure all external reporting requirements and filings are satisfied
• to create and manage annual organisational budget
• to liaise with project managers to ensure project funding is managed appropriately
• to liaise with and maintain effective working relationships with external parties
• to manage Unrestricted reserves

Innovation

• to provide fresh eyes and innovation to our financial ways and methods
• to streamline our processes wherever possible

Contracting

• responsible for reviewing and agreeing Funder contracts
• responsible for managing and developing contracts to be used with sub-grantees and consultants
• making the funding process as easy and supportive as possible

Governance

• responsible for annual audit and funder audit requirements
• responsible for maintaining strong relationships with auditors and bank
• to ensure compliance with all statutory and legal reporting and management requirements
• responsible for convening quarterly Finance Committee meetings and required reporting
• to manage financial risks appropriately and with care

All other reasonable tasks requested by the leadership team

PERSON SPECIFICATION

Essential skills:

• Qualified/part qualified accountant with good financial systems knowledge and understanding
• Proven ability to maintain effective policies, procedures and controls across an organisation
• Experience of using Xero or other cloud-based accounting software
• Ability to view organisational finances as a whole and as an enabler of the organisation’s goals
• Good communication skills and able to discuss financial matters with all team members
• Ability to prioritise under pressure, identify routes to maximum impact and work efficiently.
• A can-do attitude, flexibility and adaptability recognising that Feedback is a small, nimble organisation with fast-changing priorities.
• Senior level experience in previous finance roles.
• Shares Feedback’s values: audacity, collaboration, impact, celebration, solidarity.
• Understanding of, or willingness to learn the principles of anti-oppressive practice and their application to financial processes.

For any questions, access requirements, or if you require the job description in a different format, please contact us.

HOW TO APPLY

Please apply via Charity Jobs with a CV and cover letter (no longer than 1 A4 page) explaining how you meet the person specification and why you would like to work at Feedback. Please view the full job description and person specification for more information.

Deadline to apply: 9am, Monday 16th September 2024

Successful candidates for interview will be notified by Friday 20th September 2024.

Interviews and a written task will be held on Tuesday 24th and Wednesday 25th September 2024.

Provisional dates for potential second round interviews on Monday 30th September 2024.