Communication Manager Jobs in Manchester

Global Partners Digital is recruiting for an Operations Officer to provide integral support for the day to day running of our organisation. This role will work across all teams at GPD and responsibilities will range widely from logistics, project support, operations, finance and HR. We are a small team, giving you opportunities to get involved in many areas of the business and make processes your own as well as suggesting new, more efficient ways of working. 

We are looking for someone who is motivated by solving problems, thrives working collaboratively within a remote team, has experience working on repetitive tasks with a keen eye for detail, a willingness to take ownership and responsibility for tasks and see each through to completion. 

About Global Partners Digital 

GPD is a social purpose company working at the intersection of human rights and digital technologies. We work to ensure that human rights underpin how we develop, use and govern digital technologies. Through advocacy, partnerships, capacity building, networks, and research, we have a successful track record in shaping rights-respecting laws and policies globally. We have also helped build a more diverse digital policy ecosystem by actively partnering with civil society partners in the global majority and promoting their perspectives in global policy processes.

Requirements

A summary of the main roles and responsibilities are: 

• Provide streamlined general admin and logistics support to the GPD team and its projects (in particular, the Freedom Online Coalition Support Unit);

• Travel support for the GPD team and external partners including transport and accommodation bookings, travel surveys, risk assessments, logistics notes;

• Event logistics support, both online and occasionally in-person, including organising calls, invitations, venue and catering, translation, agendas, minutes;

• Supporting external communications, including inbox management, contacts and mailing lists, social media posts, website management, drafting comms outputs;

• Helping maintain company and project systems and processes, including the employee handbook, company policies and databases and data;

• Support with financial administration including inputting and updating data on Xero in time for twice monthly payruns, and regular financial reconciliations;

• Maintaining internal records of IT assets, ordering new equipment and organising couriers / deliveries for a remote team;

• Administration of company benefits, ensuring new joiners and leaver details are updated and expenditure for the wellbeing and professional development fund is kept up to date; 

• Represent GPD in relevant external settings in a supportive capacity, this may include travel on occasion;

Person Specification

Education / Qualifications

• An undergraduate degree or equivalent qualification in a relevant field

Experience and Knowledge

• A minimum of one year of experience working in a professional environment in a comparable role
• Experience of maintaining operational systems and processing data 
• Experience of working with a range of stakeholders including funders, partners, suppliers, and internal facing stakeholders including senior leadership and employees

Skills and Abilities

• Ability to work independently, efficiently prioritising tasks, managing deadlines, and maintaining high organisational standards with meticulous attention to detail.
• Proven ability to build and maintain strong relationships with colleagues, key stakeholders, using interpersonal and collaborative skills 
• Ability to handle confidential information appropriately
• Proficient in the use of business tools, such as Google Workspace, Microsoft 365, Slack, with experience using spreadsheets
• Demonstrated expertise in communication, analytical and numerical skills.
• Evidenced proficiency in both written and spoken English 
• Flexibility to travel internationally 

For more information and details about how to apply, please click on the link below. 

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. 

 

Data at Unifrog

The Data team’s goal is to inform every Unifrog decision with data. That includes decisions taken by our teammates, university and employer partners, and those taken by teachers and students who log into the Unifrog platform every day.

Our team goal is ambitious in scale and broad in scope, and achieving it requires a diverse team with different skill sets. Our work includes managing external data integrations, analysing how students use the platform, and managing and developing our Salesforce platform.

 

What you’ll do 

As the Salesforce Administrator, you will maintain and enhance our Salesforce platform. Salesforce is central to our partner management processes and reporting. 

We take great care in maintaining our Salesforce organisation to provide an excellent user experience while delivering smart solutions. Your role will ensure Salesforce is robust and valuable, supporting our sales and marketing initiatives across school, university, and employer partnerships.

Your key responsibilities:

Maintaining our Salesforce platform

• Provide day-to-day support for Salesforce users through Jira and Slack. Improve our use of Jira to support the Unifrog team.

• Manage user roles, profiles, permission sets, and security settings to ensure data integrity and compliance with company policies.

• Build out clear and comprehensive documentation on how our Salesforce platform works, which can be used for sales training and future Salesforce development.

• Work alongside our finance team to ensure accurate and robust sales and commission calculations.

• Monitor the platform's health and identify data quality issues using reports, dashboards and alerts.

• Manage our Calendly integration, ensuring activities are recorded and reported accurately and that supporting documentation is up to date.

Developing our Salesforce platform

• Collaborate with stakeholders to align goals and priorities, gather requirements, define processes, and implement solutions within Salesforce.

• Design and implement automation workflows, validation rules, and custom objects to streamline operations and improve data accuracy.

• Proactively identify process improvement and automation opportunities.

  • For example, implement a screen flow to simplify a sales process.

• Conduct thorough testing to ensure any Salesforce development works as expected.

• Stay informed about Salesforce updates, best practices, and industry trends to recommend enhancements and drive continuous improvement.

 

Working together

Your projects will see you work closely with individuals across the company in our sales, finance and data teams. You’ll work closely with our Junior Salesforce Business Analyst who supports the team with Jira requests and reporting.

You will work closely with your line manager, the Head of Data and Insights, to define strategy and priorities.

You may be required to work alongside external Salesforce consultants.

 

What we’re looking for

• 2+ years of experience as a Salesforce Administrator or in a similar role.

• Proficient in Salesforce configuration, flows, process automation, and reporting.

• Experience with data management tools (e.g., Data Loader, Excel).

• Strong analytical skills and the ability to translate business needs into technical solutions.

• Excellent communication and interpersonal skills.

• An ability to distil complex requests into practical solutions.

• Strong attention to detail, especially when writing documentation and updates to the broader team.

• Salesforce Administrator Certification is preferred but not essential.

 

You will join a team of highly motivated people passionate about our mission of helping students find the best next step for them after school. If our mission and the job responsibilities excite you, and you’re an energetic person willing to learn, we’d love to hear from you.

 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. 

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.
   

Key details
 

• £45,000 - £48,000 per year, depending on experience, plus a share in a company-wide performance bonus.

• Full-time. 

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9:00 am to 5:00 pm, Monday to Thursday, and 9:00 am to 4:30 pm on Friday.

• Work remotely or in our London office.

• Start date: ideally no later than 31st March, although we can be flexible on notice periods.

• We can only consider candidates with the right to work in the UK.

Application process

Deadline: 10:00AM (GMT) on Wednesday 29th January 2025. 

• We may decide to close applications earlier than the deadline. If we decide to do this, we will give all candidates 48 hours notice. We therefore advise that if you are interested in the role, you start your application with us so that you receive all the relevant communications regarding the deadline. 

Stage 1: Application form (~1 hour) ✍️

• i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

• ii. Tell us about a project you’ve completed using Salesforce (or similar) in which you enhanced productivity in the workplace. (250 words)

• iii. How could Salesforce Sales Cloud help Unifrog work with schools and colleges? Please propose one specific idea, explaining which Salesforce features you would use and how they would address our needs. You can read more about how we work with schools on our website. (250 words)

Stage 2: Task (2 hours) ✉️

Stage 3: Video call interview (1 hour) 

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).

• Video call interviews will be held w/c 10th February 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

 

Inclusion and diversity at Unifrog
 

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

This experienced helpliner will help us grow our reach and better support people affected by migraine. We are looking for a dedicated and passionate self-starter with the ability to prioritise their own workload whilst supporting our community.

The ideal candidate will be engaged and willing to learn with a proven track record of delivering support services within the charity sector. They will be an excellent communicator who is good at self-motivating in a remote role and has experience in building meaningful relationships with a range of stakeholders. They will also be able to multi-task on a daily basis by supporting our service users through a range of platforms.

Experience of supporting service users face to face, being able to extract data for reporting, grow existing services and the ability to deliver presentations would also to desirable.

Our client is a leading mental-health charity who has been supporting children, young people and families for the past 70 years. We are pleased to be assisting them in their search for a temporary Policy & Research Associate. The role is running until the 31st of March in the first instance and is full-time (35 hours per week) and is fully remote.

Key Responsibilities for this role include:

• Being the lead researcher and using specialist knowledge of research methods and family support services, designing a research approach and framework to develop learning in relation to family hubs and preventative services.
• Using a wide range of sources to identify and quality assure evidence and insight relevant to the development of Family Hubs and integrated family models.
• Reviewing relevant reports, papers and publications.
• Generating evidence with the regional and participation teams, including designing, planning and conducting both qualitative and quantitative research enquiries e.g. surveys, interviews and focus groups.
• Working with the wider EYP team to reinforce the triangulate insights generated into key themes that support the development of practical evidence-based guidance.
• Leading meetings with a variety of key stakeholders, shaping activity and outputs and participating in wider networks as appropriate.
• Analysing and interpreting relevant research and complex data.
• Writing and contributing to a variety of written resources e.g. case studies, website toolkit modules, reports, policy briefings and training content.
• Designing and delivering presentations to relevant stakeholders e.g. presenting findings & learning and training & workshops.
• Supporting the wider functions of the EYP department including bid writing, reports to funders and designing and monitoring evaluation frameworks.

To be considered for this position, you should possess:

• Previous experience in a similar role, preferably within a research setting.
• Demonstrable experience in translating evidence and research into practice.
• Knowledge of relevant Local Authority and Voluntary Community Sector practices.
• Excellent research skills, including research methods & design, data handling, gathering & analysis and presentation of findings.
• Ability to prioritise varying workloads and project requirements.
• Strong communication skills including verbal and written communication, specifically in translating policy, academic and clinical research into accessible resources.
• Proficient IT skills, including Microsoft Office applications and statistical software.

The position aims to start as soon as possible, requiring candidates to be available immediately or have a short notice period to be considered.

If you would like to be considered for this opportunity, kindly express your interest by submitting your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Grants and Funding Manager (Part-time Fixed Term Appointment)

Hours: 0.2 FTE, one-year Fixed Term Appointment with possibility of extension

Salary: Up to £8,000 (FTE £40,000)

Location: Home based

The British and Irish Association of Zoos and Aquariums (BIAZA) is the professional association for good zoos and aquariums. We drive excellence in animal welfare, conservation, education, and research, demonstrate the value of zoos and aquariums to society, and use our collective expertise to influence policy and champion positive behaviours.

We have an exciting new vacancy for a part-time Grants and Funding Manager to join our small, dedicated team and support us in developing and delivering on our strategic goals.

The Role

The Grants and Funding Manager will utilise Grant Finder and other resources to identify funding opportunities for BIAZA and its members and provide strategic advice on diversifying income streams.

Key Responsibilities

· Grant Research and Identification:

o Utilize Grant Finder and other resources to identify relevant funding opportunities.

o Maintain an up-to-date database of potential grants and funding sources.

o Monitor deadlines and requirements for grant applications.

· Grant Application and Management:

o Assist in the preparation and submission of grant applications.

o Coordinate with internal teams and BIAZA members to gather necessary information and documentation.

o Track the progress of submitted applications and follow up as needed.

· Income Diversification:

o Provide strategic advice on diversifying income streams for BIAZA

o Identify and evaluate new fundraising opportunities, including corporate sponsorships, partnerships, and individual giving.

o Develop strategies to increase financial sustainability.

· Stakeholder Engagement:

o Build and maintain relationships with funding bodies, donors, and other stakeholders.

o Communicate effectively with BIAZA members to understand their funding needs and provide tailored support.

· Reporting and Analysis:

o Prepare regular reports on funding activities and outcomes.

o Analyse funding trends and provide insights to inform future strategies.

Essential Skills:

• Proven experience in grant writing and fundraising.
• Familiarity with Grant Finder or similar funding databases.
• Strong research and analytical skills.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple projects simultaneously.

Desirable:

• Knowledge of the zoo and aquarium sector is a plus.

This role will be mainly home based, however, travel to London for meetings may be required. There may also be a requirement to visit members and attend seminars, conferences and networking events around the UK and Ireland. These may occur in the evenings or at weekends. 

This is a part-time, one-year fixed term role contracted at 0.2FTE, with the possibility of extension. Flexible working arrangements are available. The hours do not need to be confined to a single day each week and can be distributed in a pattern that suits both the candidate and the organisation. The full time equivalent (FTE) salary for this role is up to £40,000 depending on experience, which equates to £8,000 for this part-time role. The FTE leave entitlement is 25 days annual leave plus bank holidays, for this role the leave entitlement will be 5 days, plus a pro-rata share of bank holidays. 

BIAZA is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. 

Closing date 17th January 2025

Interviews will be held by MS Teams in the week commencing 27th January 

About us

REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.

REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.

With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector referral officer to help us deliver on our mission and vision.

REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.

The Role

The Referrals Officer role is critical to the charity. It ensures that our referral process is managed effectively for our clients and branches.

This is both an internal and external role. The person in this role is the first point of contact for all referral queries. You will assign referrals to branches, liaise with clients and volunteers, and maintain our CRM system.

We are seeking a strong people person with at least two years of experience operating and maintaining a CRM system regularly (ideally Salesforce). Experience working to develop a CRM system and client journey would be advantageous.

As a small charity, you will thrive in a busy environment, have excellent prioritisation skills and have a positive ‘can do’ attitude. We are a supportive team, and you will work closely with our Operations Manager and wider volunteer delivery colleagues to help REMAP support our clients and branches across the UK.

About You

We want you to bring relevant experience, passion, dedication, positivity, and flair to our work.

To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands. Ideally, you will have experience dealing with enquiries from health professionals and vulnerable clients.

You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.

Additional information about the role

Place of work: Fully remote, with occasional 2/3 nights away for year-round events.

Working Hours: Full-time, 37 hours per week

Salary: £26,000 – £29,000 dependent on experience

Holiday entitlement: Begins at 25 days per annum, in addition to public holidays.

We are a Disabled Confident employee.

Closing date for Applications: 11.59 pm Sunday 19th January 2025

Interviews: Formal interviews for the role will be held on the week commencing 3rd February 2025.

Role outline and purpose

This role is accountable for developing and shaping the data and insight capability across our Helpline Services, Income Maximisation and Journey Improvement strands of the Financial Inclusion programme, working across all 4 nations and using this evidence to help ensure that people in crisis can access timely and high-quality advice. 

The role utilises subject matter knowledge to provide specialist data and insight analysis on demand, investment and performance on national and local services and partnerships, providing clear and actionable insights to drive informed decision making to help deliver improved experience and outcomes for people in crisis.  The post works closely with the food bank network, partners and key teams across the organisation to implement the financial inclusion strategy, whilst also leading on with data and insight requirements of Operations, Fundraising, Strategy & Impact, Equity, Diversity & Inclusion, Participation and Policy & Research colleagues to achieve our vision of a UK without the need for food banks.

Role responsibilities

· Develop and be accountable for the collation and aggregation of evidence for the financial inclusion programme at a national and local level, including reach and impact, implementing and oversight of the ongoing management of reporting processes, and using appropriate data systems.

· Responsible for defining research requirements and providing insights for key stakeholders including Income Maximisation Helpline Services and Journey Improvement teams, food banks and external stakeholders in line with operational plans, enabling decision making based on accurate data and insight.

· Leading on commissioning and managing external research agencies to carry out research and evaluations of financial inclusion services, based on stakeholder requirements.

· Providing technical expertise to help meet the evidence requirements and support the priorities of other teams including Policy & Research, Strategy & Impact, Operations, Fundraising, and Equity, Diversity and Inclusion, using a range of robust research methodologies and managing research suppliers where necessary.

· Lead collaboration with colleagues across the organisation, food bank network and external partners across the sector to capture and allocate data and insight to drive high quality and effective Financial Inclusion provision for people in crisis.

· Lead on all aspects of service and partnership reporting, and the production and presentation of reports and briefings on the impact of the financial inclusion programme, conveying insight across the charity as appropriate.

Person Specification

Technical skills and minimum knowledge:

· Demonstrable experience and expertise in leading and delivering data & insight work and/or market and social research.

· Demonstrable experience of project management.

· Demonstrable experience of setting up and managing appropriate systems and processes to capture evidence and insight, analysing and using appropriate analytical and research related software such as Excel, Tableau and survey software and Power Bi.

· Ability to establish credibility quickly with a range of stakeholders, with the influencing and clear communication skills to work effectively with internal and external stakeholders.

· Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities to meet objectives.

· Ability and commitment to ensure that due regard is given to Equity, Diversity and Inclusion and Participation including using co-design principles to collaborate with this with lived experience.  

Behaviours and competencies:

· Demonstrate a commitment to the values of Trussell.

· Demonstrates empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.

· Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative stakeholder skills.

· Effective communication skills; diplomatic; effectively builds rapport with individuals and groups; presents information accessibly and in a format appropriate to the audience.

· Role models inclusive behaviour, values and leadership.

Key Stakeholders

· Operations

· Food bank network

· Policy & Research directorate

· Participation

· Strategy & Impact

· Fundraising departments

· People with lived experience

· External partners

· Equity, Diversity and Inclusion

About The Role
Interviews: 29th January

Please note, this role requires you to be based within either East of England, East Midlands, Yorkshire, or Lincolnshire. As this is an essential requirement, we will not interview candidates who are based outside of this area. 
Are you looking for a role where your media and communications skills can help to make a positive difference?
Do you want to inspire and help people through powerful storytelling across regional media, amplifying the voices and experiences of people living with dementia to bring about change?  
If yes, we’d love to tell you more! 
Alzheimer’s Society is seeking an experienced, proactive, and determined individual with a background in PR (in house or agency) or journalism, who has a strong news sense and proven track record. 
With an excellent understanding of regional media, and living within the East of England, East Midlands, Yorkshire, or Lincolnshire as a requirement of this role, you will join a friendly and busy team, working remotely, who support each other to overcome any challenges, achieve results and celebrate success. 
This is a vital and rewarding role that offers you opportunities to be creative, lead on the design and delivery of campaigns and be recognised as a trusted expert in regional PR. 
About You

- You will be providing a platform for people affected by dementia to be heard – through engaging media campaigns, sourcing interviews and working with journalists on stories that really matter.  
- You will be making a real difference by raising awareness. Whether it’s boosting fundraising totals or sign up to events or supporting someone to share their experience so other people living by dementia know they are not alone, and that help is available. 
- You have the opportunity and time to develop ideas when leading on key projects and campaigns throughout the year, working in collaboration with other teams across the organisation. 
- Enhance your skills in multimedia by creating your own videos and photos, with equipment provided, to build packages of engaging content for regional media.  
- Use your expert knowledge and skills to advise on media relations and reputation management and help train and develop spokespeople. 
- You will work on varied and interesting campaigns including fundraising, research and influencing and dementia support services – enhancing your own knowledge and expertise. 

·      It’s a rewarding role both professionally and personally with a company health scheme, generous annual leave allowance and pension scheme, wellbeing programmes and flexibility to work from home within the East of England, East Midlands, Yorkshire, or Lincolnshire.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Are you interested in improving the lives of people who have been severely affected by their cancer treatment? The Pelvic Radiation Disease Association (PRDA) is seeking to recruit a skilled Services & Volunteer Coordinator to join its small team of staff and volunteers who are passionate about making a difference. 

This is an exciting time to join the charity as we continue to develop our services. We are growing quickly as a charity while continuing to offer a personalised range of direct support services to people living with PRD.   

The Role

The Services and Volunteer Coordinator will have two key roles – to develop and coordinate the delivery of our direct patient support services and to recruit to and manage our small team of volunteers in a variety of roles in order to enhance our work.

Who we are looking for

Our ideal candidate will be a skilled, empathetic communicator with excellent organisational skills who has experience in recruiting and supporting volunteers and managing services, preferably in a health charity.  

The ability to gain and maintain volunteers’ confidence is essential, as is a commitment to equality and inclusion. Experience working within a support group or helpline type service would be advantageous, as would experience developing and delivering support services and/or project management experience. 

Next steps

Please see the full Job Description and Person Specification for more details.

To apply please forward your CV and covering letter (of no more than 2 sides each) via the Charity Job website demonstrating how your experience matches the criteria set out in the Person Specification.

Job Overview

• Responsible for developing and delivering all fundraising events with the support of the Fundraising Events Manager
• Ensure that all event participants - virtual or physical have an exceptional experience to maximise income and are placed at the heart of everything that we do.
• Build excellent relationships with event participants to ensure future event participation.
• Support the FEM in creating and implementing user journeys for each event and review regularly based on audience insight and current event fundraising trends.  
• Create tailored fundraising materials with the support of our marketing team.

Key responsibilities

• Ensure that all event project plans are in place, liaise with stakeholders to ensure that all deadlines are met, working within budget and ensuring income targets are met.
• Steward participants based on their supporter journey.  To include calls, sending supporter communications, providing fundraising support, following up to ensure donations are received, personalised thanking and survey. 
• Attendance at events to enhance our supporters experience and deepen their relationship with Ben.
• Work with FEM and marketing team to produce marketing collateral, merchandise and other support materials based on each event. 
• Ensure that all participants have a fundraising page on Enthuse and Salesforce is updated with all current contact information. Including income and communications. 
• To lead and deliver on certain Ben and Third-party events including supervising Ben employees and on-site contractors.
• Ensure that all bookings are invoiced, and payment received.
• Monitor and maintain social media groups and WhatsApp groups created for our Fundraising Events
• Update webpages relating to our Fundraising events with current content.
• Identify and capture inspiring stories from our event participants to share across our media and digital channels.

Technical Knowledge (E = Essential, D = Desired)

• Proficiency in CRM software (Salesforce) (E)
• Proficiency in using fundraising events platforms (Enthuse) (D)

Job Specific Competencies

• Excellent communication and interpersonal skills, with the ability to build relationships with supporters over a range of channels, including email, telephone and face to face. 
• Strong organisational skills with the ability to deal with a variety of tasks under pressure and working to busy and tight deadlines
• Ability to work independently and as part of a team, collaborating with colleagues within and across departments
• Strong project management skills ensuring delivery of events and journeys from start to finish.

Qualifications required

Our teams are made up of people who are committed to our ambitious goals – you do not need to be degree educated to secure a role, but you should be able to demonstrate a combination of experience and competence that meets the requirements of the role

Experience required

• Relevant experience in delivering and attending events
• Experience of building excellent relationships with participants
• Experience of creating and implementing participant journeys

This job is suitable for someone who…

• Has a passion for events
• Has a natural ability to build relationships with our participants
• Contributes constructively and generously as part of a wider team
• Is passionate about the work that Ben does and the changes it can make to our automotive family
• Can turn one-time participants into lifetime supporters.  

 

Background and purpose

Metabolic Support UK (MSUK) is the umbrella patient organisation for people living with and affected by Inherited Metabolic Disorders (IMDs). We are a UK-based organisation with an international reach. There are approximately 40,000 people in the UK living with one of around 1,500 IMDs. Globally an estimated 71, 260 people are born with these conditions each year and 1.43 million people live with IMDs worldwide. 

IMDs are rare, lifelong genetic disorders that affect people in a variety of ways including lifestyle, lifespan, diet and medication needs and symptoms. Sadly, some disorders can cause irreversible complications or death. 
 
Since our inception in 1981, we have been at the forefront of rare disease community development; as a founding member of EURORDIS, expanding newborn screening, accelerating the development of IMD treatments, and empowering our community through the Living Well Movement.We enable our inherited metabolic disorder community to live well by offering individual support, building connections, and developing evidence-based insight. 

The role 

MSUK is looking to recruit a dynamic, ambitious and confident Fundraising Manager to work with the Chief Executive to develop and implement our income strategy. We are seeking a passionate and experienced Fundraising Manager to join our team. The successful candidate will be a core member of the team, developing and delivering the income stream for the charity with fundraising strategies that support MSUK’s mission. The role will report to the Chief Executive and will be responsible for driving forward all aspects of fundraising, including building corporate partnerships, individual giving, major donors, trusts and foundations, legacies and community. The MSUK team is a small but agile team and we expect the successful candidate to be a self-starter with a “can do” attitude, lots of energy and an ability to work autonomously. This is an exciting opportunity to join an exciting and progressive charity and to work with a fun, committed and established team. 

Please note this is a remote working position but candidates will need to live permanently in the UK be able to travel to Manchester/Midlands for regular team meetings and across the UK at short notice for community events and meetings.

Main Responsibilities:

Fundraising Management and Development

• Work with the Chief Executive to develop and implement a balanced and realistic fundraising strategy, which builds on MSUK strengths and maximises income for the charity.

• Deliver an integrated fundraising programme, which includes corporate partnerships, individual giving, major donors, trusts and foundations, legacies, community and events.

• Ensure all fundraising activity is compliant with GDPR and relevant fundraising regulation and that all data is accurate and maintained efficiently.

• To maintain and develop the donor CRM platform (currently Nutshell) including building supporter journeys to enhance donor experiences and maximise income for the charity.

• Provide up to date funding reports and fundraising forecasts for the board

• Work with the team to ensure that all opportunities to promote MSUK and develop our fundraising and supporter engagement experiences are explored and maximised.

• With the CEO, manage all aspects of finance and reporting relating to fundraising, including annual budgets, monthly reporting and re-forecasting. Provide monthly reports and updates on all fundraising activities and income streams

• Work with the communications team, internal colleagues and external stakeholders to create impactful storytelling and supporter engagement opportunities to maximise revenue streams.

This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the charity appropriate to the role.

Required experience and skills 

• Proven experience working in a charity with responsibility for income 

• Experience developing and managing a diverse fundraising portfolio with significant expertise in at least one of charitable trusts and grants, corporate partnerships and major donors

• Experience of managing fundraising budgets and ability to make informed forecasts

about income and return on investment

• Experience of effective time management, working to tight deadlines and prioritising conflicting priorities successfully

• Experience in managing successful cross-functional relationships, internally and externally

Skills & Attributes  

• Excellent written and oral communications skills with the ability to organise and present information clearly and adapt communication to a variety of audiences

• Excellent organisational abilities with good attention to detail, including the ability to manage a high-volume workload and conflicting priorities

• Confident use of IT – including Teams, Microsoft Word, Excel, PowerPoint, Outlook, CRM Databases 

• A salesperson who can represent our charity and tell the stories of our community with confidence and clarity

Other Requirements

• Excellent team player also able to work individually and remotely, with the ability to build and maintain positive, collaborative and trusting relationships

• Belief in and commitment to MSUK mission and values

• Willingness to work flexibly, travel within the UK and internationally and to undertake some evening/weekend work

• Eligibility to work in the UK

Assistant Head of Operations

We are seeking an Assistant Head of Operations to play a key role in delivering impactful mental health services and driving operational excellence.

Position: Assistant Head of Operations
Salary: £38,000 - £40,000 FTE (£30,400 - £32,000 pro rata)
Location: Rochdale, with some flexibility for hybrid working
Hours: 28 hours per week (4 days), with flexibility for meetings and service requirements
Closing Date: 7th February 2025
Interviews: 14th February 2025

About the Role

As the Assistant Head of Operations, you’ll support the Head of Operations in managing and developing mental health services across the organisation. You will provide leadership to service managers, ensuring operational efficiency, effective service delivery, and alignment with the organisation’s values and goals.

Key responsibilities include:

• Line managing service managers to ensure high-quality service delivery and operational efficiency.
• Collaborating on strategic planning and aligning operations with organisational goals.
• Supporting the development and retention of staff through training and professional development opportunities.
• Building and maintaining relationships with key stakeholders, including funders, commissioners, and community partners.
• Assisting with risk management, safeguarding, and compliance with GDPR and other legal standards.
• Representing the organisation externally to promote services and partnerships.
• Identifying and contributing to new funding opportunities and service improvements.

This is a unique opportunity to influence service delivery and operational strategy in a growing and dynamic mental health charity.

About You

To succeed in this role, you’ll be a proactive and experienced leader with a strong commitment to improving mental health services.

Essential skills and experience include:

• A Level 5 qualification or equivalent in a relevant field.
• Proven experience managing teams and delivering service outcomes in a mental health or charity sector.
• Strong organisational, communication, and problem-solving skills.
• Experience in safeguarding and promoting equality, diversity, and inclusion.
• A valid UK driving licence and access to a vehicle for work purposes.

About the Organisation

You will be working for an independent, local mental health charity who have been providing services to those within the Borough of Rochdale for 35 years! They are committed to promoting recovery and well-being, empowering individuals to lead meaningful lives, through a range of services and group sessions. Dedicated to empowering individuals with mental health needs to lead fulfilling lives. Their services prioritise lived experience, collaboration, and community integration, promoting hope and resilience at every level. As part of the team, you’ll contribute to an organisation committed to openness, responsiveness, and unstoppable support for those in need.

Other roles you may have experience of could include: Operations Manager, Mental Health Services Manager, Programme Manager, Service Delivery Lead, or Charity Development Manager. #INDNFP

Ready to make a difference? Apply today and contribute to transforming lives in your community. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

At Better Story, we are dedicated to raising funds and shining a light on organisations that are making a real impact in the world. From those who provide vital support to refugees, to those who empower individuals to transform their lives, and those who are driving positive change in their local communities, we stand behind causes that truly matter.

An essential part of our sustained growth is the recruitment of a Trusts and Foundations Fundraising Consultant. Could that be you?

As a Trusts and Foundations Fundraising Consultant, you will play a crucial role in serving our clients by:

• Understanding their work in detail and collecting the necessary information to write compelling cases for support and applications.
• Leading communications with the clients you support.
• Researching suitable trust funds and foundations
• Creating a strategic plan for submitting applications.
• Writing inspiring applications that get results and make a real difference to the organisations we support.

Please see the full job description that is attached. 

Further Details

• Full Time = 35hrs a week 
• Salary: £26,250 (rising to £27,500 in April '25) + Pension contribution + home working allowance + IT equipment.
• Location: Fully remote. With optional meetings in Bristol, UK
• Annual Leave: 35 days per year including Bank Holidays

 Please submit a CV and tailored covering letter. We'll be interviewing as and when suitable candidates apply.

We look forward to hearing from you. 

Why join the UK Sepsis Trust (UKST)? We’ve an exciting opportunity to work for a significant cause and help make a real difference by raising awareness of sepsis.

Sepsis is the immune system’s overreaction to an infection or injury. There are over 245,000 cases each year in the UK and approximately 48,000 deaths – the charity’s overarching aim is to reduce preventable deaths from sepsis. We achieve this by:

• Raising awareness
• Supporting those affected by sepsis
• Educating health professionals
• Lobbying political organisations for better sepsis care

In this new role you will be responsible for overseeing the UKST’s income generation strategy, ensuring the growth of diverse revenue streams to support the charity’s mission. You will lead all fundraising efforts, partnership development, donor stewardship, and income forecasting, ensuring that the charity is financially sustainable while expanding its reach and impact.

• Income Strategy & Leadership:
  • Develop and implement a comprehensive income generation strategy that aligns with the charity’s goals and mission.
  • Lead, inspire, and manage the income generation team, fostering a collaborative and results-driven culture.
  • Set and monitor income targets, ensuring the charity meets its financial goals through diverse income channels.

• Fundraising & Donor Relations:
  • Oversee and grow all fundraising initiatives including major donors, trusts & foundations, corporate partnerships, events, individual giving, and digital fundraising.
  • Build and maintain relationships with key donors, stakeholders, and partners to ensure long-term, sustainable support.
  • Develop strategies for donor engagement, stewardship, and retention.
• Partnership Development:
  • Cultivate and manage corporate partnerships.
  • Develop and manage relationships with grant-making bodies, identifying and applying for relevant funding opportunities.
• Income Management & Reporting:
  • Lead the development of annual fundraising budgets, tracking income performance against targets.
  • Provide accurate reports to senior management and the board, ensuring transparency and effective use of resources.
  • Analyse income trends, identifying opportunities for new revenue streams and ensuring the charity is maximising its fundraising potential.
• Team Management & Development:
  • Lead, motivate, and develop the income generation team, providing training, support, and regular feedback.
  • Foster a culture of innovation and continuous improvement within the team to meet fundraising challenges.
• Brand Ambassadorship & External Relations:
  • Act as a senior ambassador for the charity, representing it at key external events and meetings.
  • Work closely with the communications and marketing teams to ensure fundraising activities are well-promoted and integrated with the charity's messaging and brand.
• Experience:
  1. Proven experience (minimum 5 years) in a senior fundraising or income generation role within the charity or nonprofit sector.
  2. A track record of success in securing income through diverse channels (major gifts, corporate partnerships, trusts & foundations, events, digital fundraising).
  3. Strong understanding of fundraising regulations, compliance, and best practices.
  4. Experience in leading and managing teams to achieve ambitious targets.
• Skills:
  1. Exceptional strategic thinking and financial management skills.
  2. Excellent relationship-building skills with donors, partners, and stakeholders.
  3. Strong communication, presentation, and negotiation skills.
  4. Ability to inspire and motivate staff, and lead with a collaborative, inclusive approach.
  5. Knowledge of fundraising software and CRM systems.
• Attributes:
  1. Passionate about the charity sector and committed to the mission of the UKST.
  2. Strong leadership qualities with a hands-on approach to problem-solving.
  3. Creative, innovative, and adaptable in response to changing fundraising landscape.

Please send your CV and a covering letter outlining your experience and why you’re suited for the role.

The United Kingdom Sepsis Trust is committed to promoting diversity and inclusion within our workforce. We encourage applications from all qualified individuals, regardless of background, gender, ethnicity, or disability.