Change Communications Manager Jobs in Farringdon, Greater London

Salary: circa £75,000 per annum + generous benefits 

Contract: Full time, permanent

Location: Victoria, London (hybrid working with one to three days in the office each week) 

Closing date: at 12 noon, Thursday 16 January 2025

Interviews: week commencing 27 January 2025 

NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate. 

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people. 

Leading the people function, you will be the HR expert bringing good practice and leading on people related projects for the organisation. You will bring your generalist experience to bear in leading all strategic and operational management of the HR function’s contribution to an excellent organisation. As a member of the Senior Management Team (SMT) you will be the key advisor and business partner to both the executive leadership team and the SMT.

You will bring excellent people management skills to manage the function in delivering core activities in a dynamic and changing environment and be adept at steering the organisation through a period of change. You will be a collaborator, used to leading with compassion and working collaboratively across the organisation whilst delivering transformational and sustainable change.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team. 

Visa sponsorship

You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship.

We are looking to recruit an experienced, strategic and purpose-driven Director of Programmes who will develop, deliver and scale our portfolio of leadership and management programmes and products, helping the social sector to thrive.
 

Introduction
Clore Social Leadership is one of the UK’s most respected leadership development providers for social purpose and non-profit leaders. Through skills and development programmes, we support and invest in social leaders, enabling them to build the capabilities, confidence and resilience to transform their organisations, communities and the world around them.

Since 2010, we have supported over 4,000 individuals from nearly 3,000 social purpose organisations. Through our transformative skills and development programmes, we empower individuals from local grassroots initiatives to global organisations to become agents of change. In partnership, we have developed leadership programmes for people with lived and/or learned experience of racial inequalities, youth services, immigration systems, criminal justice systems, social immobility, homelessness, gender inequalities, health inequalities and climate change.

We prioritise leadership development opportunities in three key areas:

1. Individuals: We believe that effective change starts with empowered individuals. Our programmes equip individuals with the skills, confidence and strategic thinking needed to excel as leaders, for broader societal transformation.
2. Organisations: We recognise the pivotal role of organisations in driving impact, we offer tailored solutions that enhance leadership capabilities within organisations. By strengthening organisational leadership, we amplify their ability to create meaningful change.
3. Communities: We acknowledge the local and grassroots level as a powerful source of change, we equip leaders working in a 'place' or within a 'practice' with the tools and networks to work together to amplify their voices, implement solutions, and create tangible impact within their communities.

Role Description
The Director of Programmes is responsible for providing strategic and creative leadership to develop high quality, effective and impactful programmes and products that reflect and meet the needs of the social sector.

Main responsibilities

• Lead the design, development and delivery of leadership and management programmes, ensuring that interventions are innovative, transformational and in alignment with Clore Social’s capabilities framework and model. This will include curriculum and module design, utilising own expertise and working in partnership with others to develop learning materials. 
• Preparation for, and some facilitation of, peer learning, residentials and other programme events.
• Oversee the recruitment, moderation and engagement of Clore Social programme participants.
• Build and maintain a team of diverse and high quality consultants to deliver our programmes. This includes managing relationships and agreements with them and ensuring they deliver to Clore Social values and standards.
• Oversee the evaluation of the programme outcomes and impact and closely monitor feedback and other data in order to drive continuous improvement.
• Collaborate with the CEO and the Director of Development on Clore Social’s Organisational Learning and Development offer, bringing expertise to develop bespoke packages that meet the individual needs of organisations within social purpose organisations and businesses.
• Contribute to the communications of Clore Social and be a thought leader on social sector leadership issues.
• Support and lead, where appropriate, relationships with key stakeholders, including existing and potential funding partners. 
• Develop and manage the Programmes budget.
• Stay up to date with leadership development and social sector trends.
• Provide co-leadership of the organisation as a member of the senior leadership team.
• Consistently demonstrate the values of the Clore Social Leadership.

Key relationships

• The Director of Programmes will be part of our small, focused team of eight. You will work collaboratively across the team and, as a member of the senior leadership team, provide visible leadership within the organisation. 
• The role will be managed by the CEO. 
• The Director of Programmes leads the Programmes staff team. This will include line managing three members of staff: the Head of Programmes, the Programmes and Operations Administrator and Racial Equity Programme Lead.
• Key relationships will be built and maintained with partner organisations and a wide pool of programme directors, facilitators, coaches and trainers. 

Person specification

This role is ideal for a driven and visionary professional eager to make a significant impact. You will have a proven track record in designing and delivering high-profile leadership development initiatives that drive meaningful change. Bold and imaginative, you will help Clore Social expand its influence and deepen its impact by shaping innovative programmes that respond to sector needs. A confident and persuasive communicator and manager, you will combine strategic thinking with strong organisational skills, attention to detail, and a commitment to excellence.

You will join an experienced, talented and friendly team during an exciting period of change for the organisation. As a team-player in a small organisation, you will balance strategic thinking with hands-on delivery, working independently and collaboratively to achieve goals. 

Personal qualities

• Focused: A strategic thinker, combining both practical and theoretical knowledge of learning and development, whilst maintaining a high attention to detail.
• Inclusive: Driven to create accessible learning for diverse audiences.
• Creative and Innovative: Proven ability to think creatively and deploy ideas innovatively, challenging the status quo to seek continuous improvement, in response to sector needs.
• Collaborative: Expertise and enjoyment in forming strategic partnerships and working with a broad range of stakeholders.
• Passionate: About the power of learning and development in catalysing social change

Qualifications and experience (E=essential, D=desirable)

• Deep expertise in learning and development, with a thorough understanding of what drives its effectiveness (E)
• Proven expertise in designing, delivering and evaluating impactful leadership development and management training programmes, tailored to diverse audiences (E)
• Direct experience of facilitation and speaking to a wide range of audiences (E)
• An awareness and understanding of the skills and attributes needed for a thriving and evolving social sector (E)
• Experience of effective operational delivery of complex programmes, managing projects and people (E)
• Designing and implementing organisational learning and development initiatives across social, private, and public sector organisations, with a proven ability to adapt approaches to diverse contexts and audiences (D)
• Experience of action learning facilitation, coaching and mentoring (D)
• Experience of designing and delivering leadership development programmes beyond conventional training (D)
• Experience of innovations, growing and managing new projects (D)
• Experience of fundraising and earned income (D)
• Experience of financial management, budgets and strategy development (D)
• Experience of working in or collaborating with private and public sectors (D)

Hours and place of work
This is a full-time role to be fulfilled over a 35-hour week, within core working hours (Mon-Fri, 10am–4pm UK time), with flexibility as required.

This is a hybrid role with one day a week in our shared office space in London (Better Space, 127 Farringdon Road, London EC1R 3DA), the travel costs of which must be covered by the individual. We are open to discussing this arrangement further to accommodate individual needs and preferences.

Further UK travel will be required on occasion, the costs of which would be covered by Clore Social Leadership.

Terms, pay and benefits

• This is a permanent contract.
• Salary for this role will be £55,000-£60,000 p/a.
• The post holder is entitled to 25 days of annual leave, in addition to UK statutory holidays.
• The office is closed for one week during the winter festive period (25-31 December), providing an additional three days of annual leave in addition to the above allocation.
• You have the option to join our contributory pension scheme. The employer's contribution is 3% with a minimum employee contribution of 5%.

Application process
We are committed to fostering an inclusive environment. We value and respect every individual, regardless of their race, gender, age, sexual orientation, disability or background, and actively seek to eliminate bias, promote equality and provide equal opportunities for all to showcase their talents and be evaluated solely on their qualifications, skills and potential. We conduct a blind recruitment process to ensure fairness and equity by anonymising applications, removing names and identifiable information.

If you are passionate about making a profound impact and thrive in a dynamic, values-driven environment, we encourage you to submit an application.

Please apply through Charity Jobs. You will be asked to send:

• Your CV (two pages max.), including relevant work experience.
• A cover letter (one page max.), which addresses your suitability for and interest in the role.

Key dates
Applications close: 12:00pm Monday 6 January 2025
First round interviews (online): Friday 17 January 2025 (flexibility can be offered)
Final interviews (in person): Wednesday 22 or Friday 24 January 2025 (flexibility can be offered)

Travel expenses for in-person interviews will be reimbursed on submission of valid receipts.

In line with the Equality Act 2010, we are committed to offering reasonable adjustments throughout the recruitment process and beyond.

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Clore Social Leadership is committed to a policy of equality and diversity.

Registered charity number: 1136727

About Us

Headway East London is a charity supporting people living with brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their families. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests.

About the role

The Casework Service main aim is to ensure that survivors and families have access to the benefits and support they are entitled to. This means working directly with local authorities and statutory organisations, or signposting to relevant partners.

Through our Better Together project at the Royal London Hospital and Queens Hospital Romford we offer early intervention inside the hospital, so that brain injury survivors and their family can access information, emotional support and assistance.

As a Caseworker you will be working closely with people with acquired brain injuries through our Better Together project, in support groups and in one-to-one casework appointments. You will be providing advice, advocacy, support and signposting.

Principle duties and responsibilities

1. Support people with lived experience of brain injury, families and carers through Casework projects and support groups. This could be in accessing the right benefits, housing issues or gaining the right care moving forward.

2. Take part in our Better Together project at the Royal London Hospital and Queens Hospital Romford. We visit each hospital weekly.

3. Make appropriate referrals to Headway East London services, and other relevant professionals/services.

4. Contribute to events for professionals engaged in working with people with lived experience of brain injury, highlighting the needs of our members and the work we do.

5. Help run our Saturday Social (once a month) which provides a safe setting for members to be part of a community space.

6. Monitor and document on all work undertaken and update our database constantly and efficiently.

Key Relationships - Internal and External

• Operational Staff – Headway East London
• Members/clients families and carers
• External Partners including health and social care providers, litigation professionals and case managers, educational settings and students 

Other

• Apply the Headway East London values and behaviours to every aspect of the role at all times.
• Protect and enhance the interests and reputation of Headway East London internally and externally.
• Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

As Training and Storytelling Coordinator, you will play a vital role in supporting IMIX’s work to build skills and amplify the voices of people with lived experience of the immigration system. You will work on our London Storytellers Network, a community of spokespeople who share their journeys to influence policy and public narratives. You will be line managed by our Media and Storyteller Manager. 

In addition, you will help plan, organise, and deliver IMIX’s training and capacity-building programmes across the sector. This includes coordinating bespoke training sessions, managing logistics, producing newsletters, and supporting ambassador and peer-learning programmes. 

We are looking for someone who is highly organised, people-focused, and motivated to make a difference. This role is an excellent opportunity to develop skills in project management, training delivery, and communications within a supportive and collaborative team. 

We are looking for a Financial Controller to join the National Theatre Finance Team.

The Financial Controller has responsibility for ensuring the National Theatre, and its subsidiaries’ statutory accounting processes, controls and records are managed in accordance with professional standards while being responsive to the needs of the Theatre.  The post holder will seek to develop systems to ensure that the Finance Department provide an efficient and secure service to internal and external users.

The successful candidate will have the following: 

• A professional chartered accountancy qualification (ACCA, ACA, CIMA or equivalent) and proven post qualification experience.

• Good working knowledge and experience of financial reporting and preparation of statutory accounts, including dealing with multi-currency ledgers.

• Good working knowledge of taxation issues (particularly Corporation Tax, Income Tax, NI, and VAT) and the ability to broaden that knowledge as required.

• A good working knowledge and recent experience of the use of information technology in financial management and the ability to apply that experience to develop and improve the finance systems at the National Theatre.

• Proven experience of leading, managing and developing staff

If that sounds like you, this may be the role for you!

Working with us will give you...

• Complimentary staff tickets for shows and backstage tours, subject to availability and policy

• 25 days annual leave increasing up to 32 with length of service (plus bank holidays)

• Training and Development Programme via e-learning platform, and specialist in-person training relating to role

• Hybrid and flexible working, subject to agreement and policy

• Access to interest-free season ticket loan and cycle scheme partnership

• Generous sick pay

• Family-friendly employer – we are a member of Parents and Carers in the Performing Arts (PiPA)

• Pension schemes with Legal & General and NEST

• Sabbatical option, subject to agreement and policy

• On-site staff canteen and social facilities

• On-site Occupational Health support

• In-House Mental Health and Wellbeing Advisors providing workplace counselling and support

• Wellbeing programme of events including mental health awareness, financial wellbeing, skills sharing and opportunities to get active

• Exclusive staff talks to hear more about NT productions, past and present, from some of the world’s leading practitioners

• Discounted access to NT at Home

• Volunteer Leave – paid day a year to volunteer for your chosen charity

• Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to gyms, on and around the South Bank)

• Access to retailer discounted gift cards and a cash-back-on-spending card

Please note

The closing date for the receipt of a completed application is Sunday 5th January 2025 at 12pm

We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.

People Department 2024

At The Elephant Group, we believe talent is everywhere, but opportunity is not. That’s where we come in. We’re on a mission to create fairer access to top universities. As Head of Programmes, you’ll be key to driving this change.

In this role, you’ll lead the delivery of our transformative programmes – Elephant Access and Meta Method. Your work will directly contribute to breaking barriers, ensuring our programmes not only meet but exceed their potential. This is an opportunity to blend strategic thinking, project management, delivery and partnership building while using your analytical mindset and curiosity to continually improve outcomes and ensure excellence.

You’ll personally deliver elements of content to young people and other stakeholders, oversee the evaluation of programme impact, lead two direct reports, manage relationships with key partners and contribute to the development of strategies to promote fairer access.

Beyond programme leadership, you’ll drive collaborations with industry and third-sector organisations, leveraging their expertise and resources to improve our programmes and create solutions that promote opportunity. 

You'll be joining a small charity that has grown rapidly in reach since our launch and has big plans for the future. In 2024 we were short listed for the “Student Mobility Impact Award” and our inspiring CEO Jayne Taylor, was a finalist in the “Rising Chief Executive” category at the Third Sector Awards.

Job Details

Salary: £45,000 - £50,000 depending on experience

Contract: Permanent (subject to a successful probation review at 3 months)

Hours: Full-time only

Benefits: 28 days holiday plus 3 days at Christmas and bank holidays, 5% pension contribution, flexible working, training & development opportunities

Based: Remote – a suitable home working space is expected with equipment provided. Frequent organisational travel is expected with expenses paid. (You will need to be based in or very close to one of our hubs, Greater London, Midlands or Yorkshire and will travel typically around twice a week )

Line Manager: CEO

Direct reports: Programme co-ordinators

Start Date: As soon as possible

Key Responsibilities

Programme Management

• Lead and be responsible for the delivery of The Elephant Group’s programmes across all partnerships including large scale events. This will include personally delivering content to young people, presentations to stakeholders and acting as a facilitator.
• Manage relationships with external partners, ensuring high-quality programme delivery and compliance with contractual obligations, including reporting.
• Lead monitoring and evaluation processes, working to assess programme impact and refine delivery.
• Manage programme budgets, ensuring financial accountability and providing regular updates to the CEO.

Programme Development and Innovation

• Develop and implement strategies to enhance programme quality, reach, and impact.
• Use all forms of information provision to continually improve programmes and measure programme efficacy.
• Develop clear project plans for all programmes ensuring smooth delivery.
• Contribute to the development of new initiatives and support funding bids in collaboration with the Head of Operations and Development.

Team Leadership and Organisational Contribution

• Line manage programme staff, providing support, development opportunities, and guidance to ensure effective delivery.
• Contribute to organisational leadership, working closely with senior colleagues to align programme delivery with broader strategic goals.
• Represent The Elephant Group at external events and speaking engagements, as well as supporting fundraising and partner activities as required.

Why join us?

Great company culture

Our small, friendly team is committed to the mission of social justice. We are ambitious and hard working; we make decisions quickly and action them. We value professionalism, curiosity, innovation, speed and collaboration.

Excellent package

A competitive salary and generous leave

Professional development

We value initiative and will support forward thinking employees to develop with formal and informal opportunities. Our fantastic Chief Executive is passionate about staff development and giving staff autonomy to thrive and deliver great outcomes.

 Interested? To find out more including the important skills we are looking for, download our candidate brief

NB: An enhanced DBS check will be taken prior to appointment. We welcome applications from underrepresented groups. We are unable to sponsor visas for international applicants without the right to work in the UK.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Policy, Advocacy & Public Affairs Officer is responsible for developing and implementing advocacy strategies that advance the organisation’s mission, influence public policy and help achieve strategic priorities. This role involves engaging with policy makers, building relationships with key stakeholders, researching and writing policy positions, planning advocacy campaigns and supporting public affairs initiatives. The Policy, Advocacy & PA Officer will work closely with the Head of Communications to ensure that advocacy and public affairs efforts are integrated into the organisation’s broader communication strategy.

About the Role:

1. Identify key policy issues and opportunities for targeted advocacy campaigns to achieve organisational goals.
2. Conduct stakeholder mapping to identify key influencers, decision-makers and partners in the public policy space.
3. Develop and maintain a comprehensive database of stakeholders and ensure regular engagement with them.
4. Maintain relationships with government officials, policymakers, and other key stakeholders in the public sector.
5. Provide updates on legislative, regulatory and policy developments/changes that impact the delivery of our advocacy approaches.
6. Execute public awareness campaigns that raise the profile of the organisation’s advocacy issues and educate audiences on key issues aligned with strategic priorities.
7. Report on the performance of communication activities using data and insights to inform future communication strategies and activities.

About You:

To be successful in this role, you will need:

1. Bachelor’s degree in Political Science, International Relations, Public Policy, Law, or a related field.
2. Experience in advocacy, public affairs, or a related role, preferably within an INGO or nonprofit organisation.
3. Strong analytical and research skills, with the ability to conduct policy analysis and develop evidence-based advocacy materials.
4. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
5. Proficiency in public affairs strategies, government relations, and coalition building.
6. Passionate advocate with a commitment to social justice and the organisation’s mission.

Why you should apply:

Join Muslim Aid as a Policy, Advocacy & Public Affairs Officer and drive meaningful change by influencing public policy and building key stakeholder relationships. If you are passionate about shaping policies, planning impactful campaigns, and collaborating with a dynamic team, apply now to contribute to an organisation committed to transforming lives and communities worldwide!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Are you ready to take the next step in your fundraising journey? Are you committed to making a difference for children and young people? Do you thrive in a supportive, values-driven communities? Then this could be the change you are looking for!

We are recruiting a Senior Fundraising Officer, with experience of working with trusts and foundations, and statutory funding. Working alongside our Head of Partnerships and Communications and Marketing Lead, you will be responsible for identifying funding opportunities, developing winning bids and nuturing relationships with funders, to help resource our mission, to help every child to succeed. We are a small, supportive team that invest in our staff teams professional and personal development and wellbeing.

The Winch is an ambitious youth and community charity based in Camden, London. We deliver a 'cradle to community' offer, supporting children and their families from birth to their transitions to adulthood, and beyond. 

The Vacancy

Can you motivate church members to activism and inspire them to bring about change? The Methodist Church is seeking to recruit a Campaigns and Church Engagement Officer with a passionate commitment to the Christian call for justice.

You will work for the Methodist Church as part of the ecumenical Joint Public Issues Team, which helps the partner Churches (Baptist, Methodist and United Reformed Church), plus our associate partners, to work together for peace and justice. We do this through listening, learning, praying, speaking and acting on public policy issues.

The Campaigns and Church Engagement Officer will help church members across Britain to be part of this this work through developing campaigns on issues such as poverty, refugees and the climate, by enabling churches to develop positive and purposeful relationships with their MPs through the Constituency Action Network, and through producing effective and creative communications and resources.

For more information about the work of the team and its hopes for society, visit our website.

NB There is an occupational requirement to be a committed Christian and member in good standing of a member church of Churches Together in Britain and Ireland (CTBI) for this role.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilites. 

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact us via the details on our website. 

Please click Apply to be redirected to our website.

Closing Date: 6 January 2025

Interviews: in person at Methodist Church House on 17 January 2025

We're seeking a dynamic leader to spearhead our Macmillan Cancer Support Projects and Community Connections Lewisham Social Prescribing initiatives. This role offers a unique chance to impact vulnerable adults' lives, including those affected by cancer.

Key Responsibilities:

• Lead Macmillan Cancer Support Projects and social prescribing services

• Manage and develop Social Prescribers and Cancer Champions

• Foster partnerships across health, social care, and voluntary sectors

• Drive service innovations and improvements

Ideal Candidate:

• Experienced in social prescribing or community health

• Strong leadership and partnership-building skills

• Understanding of cancer care pathways

• Passionate about improving health outcomes and reducing inequalities

Why Us?

• Make a tangible impact in your community

• Lead innovative health initiatives

• Grow professionally in a supportive environment

We value diversity and strongly encourage applications from all backgrounds.

Ready to empower individuals and transform lives? Apply now and be part of our mission to create a healthier, more connected Lewisham!

The purpose of your role

We are looking for a personal assistant with some previous experience, who is keen to support Police Now’s mission of community transformation and culture change in policing, and to undertake a meaningful role supporting the executive leadership team in a busy, agile and ambitious organisation. 

Police Now’s executive leadership team currently includes the Chief Executive Officer, Chief Operating Officer, Chief Marketing Officer and Programmes Director. Together, the Executive is responsible for the organisation’s overall health and success and is accountable to the board of trustees. 

This role will work both independently and collaboratively to ensure that the executive team works efficiently and effectively. This will primarily be achieved via swift and thoughtful diary management, meeting support (for example, taking minutes of formal meetings and actions from informal ones), management of email inboxes, drafting and responding to correspondence, and similar administrative and support duties. Over time, there are opportunities to develop and add additional activities and responsibilities to the role. 

Absolute discretion and trust is critical, as is strong and confident communication with a diverse range of people. You will need to be intrinsically motivated, trustworthy and prepared to take on exciting and varied challenges within Police Now.

Key responsibilities

• Board and board committee governance: be a point of contact for trustees, partners and other external stakeholders and plan and coordinate board meetings, sub-committees, and the senior leadership team meetings. This includes ensuring papers are circulated in advance, meeting room bookings, attending meetings and producing timely, concise and accurate minutes and actions. You will work with the Company Secretary to update our records on Companies House and the Charities Commission to ensure that Police Now is always compliant as well as manage and maintain databases and systems relating to governance.
• Executive team diary management: support the executive team with day-to-day diary management to help ensure that they are effectively utilising their time in the most impactful ways. This includes arranging and coordinating meetings, booking rooms in our London office, arranging travel and accommodation when required and in some cases, sourcing an external venue while being cost effective, all while ensuring that digital infrastructure is available to support hybrid working. 
• Financial processing: you will process invoices relating to the executive through our financial system and reconcile the executive teams monthly credit card statements and personal expenses in a timely manner as well as occasionally process expenses for trustees and committee members.
• Project support: assist and support the Executive team and Strategy, Stakeholders and Governance Manager as needed with strategic projects and other ad hoc tasks as required.
• Inbox management: manage the general enquiries inbox and some individual executive inboxes to effectively direct queries and escalate risks as appropriate.

Key Requirements 

• We are looking for someone with a good grounding as a personal assistant or with significant relevant experience within an administrative role. 
• An ability to handle confidential information with absolute discretion; a track record of integrity and good judgement. 
• Strong organisational skills with the ability to work at real pace, manage a varied workload, work to short deadlines and prioritise effectively.
• Excellent interpersonal skills, strong emotional intelligence and the ability to build positive relationships and trust with stakeholders, including staff and external partners.
• Excellent attention to detail, as well as the ability to select the most important information to note or share during meetings.
• Excellent written communication skills, particularly minute writing, report writing and correspondence.
• Good initiative, able to proactively suggest ways to streamline or improve processes to enhance efficiency.
• Ability to work independently with limited supervision; can proactively anticipate, respond and adapt to situations.
• Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint), particularly report writing and slide packs; experience in Salesforce or CRM systems is an advantage but not essential. 
• A real passion for our mission and values. 
• Ability to attend the office for a minimum of three days per week (this may change depending on business needs) as well as national travel as and when required. 
   

What you'll get from us

• A bright, airy and modern office in Zone 1
• Competitive salary of £36,000 - £43,000, per annum (dependent on experience and inclusive of London weighting)
• Flexible working
• 27 days holiday each year, plus bank holidays 
• A range of hospitality discounts
• Sanctus coaching (private mental health coaching for the workplace)
• Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts
• Training opportunities for personal development
• Participation in a pension scheme (with 6% employer contributions and 2% employee contributions)

Please note the closing date for this role is Thursday 2nd January at 9am.

Applications will be screened as they are received and invited to interview accordingly. Police Now reserves the right to close the advert prior to the advertised date, early applications are therefore encouraged.

Digital Product Designer

Contract: Permanent, Full-time, 35 hours per week

Salary: £43,668 - £45,851 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to use your design skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Digital Product Designer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. 

About the Team:
This role will sit across the Digital Product team and Innovation Lab - Income, supporting existing work in the Communications and Fundraising directorate as well as shaping the lab’s experiments to grow new sources of income. Through this role, you will help build WaterAid’s capacity for digital innovation and play a critical part in our ambitious strategy to end the water crisis.

The Digital Product team is responsible for WaterAid’s global web estate, working with colleagues across our fundraising, comms, innovation & systems teams to deliver great supporter experiences online.  

The Innovation Lab – Income has a bold and ambitious remit and to revolutionise income generation and generate new scalable business models for the charity. We seek to challenge ourselves and others, drive entrepreneurial approaches and diversify income for WaterAid. Digital platforms and product testing are a core element to us realising our remit. 

About the Role:
We are looking for an experienced Digital Product Designer to join our in-house team and drive the design and development of innovative digital products. The ideal candidate will be passionate about creating user-friendly, visually appealing, and functional web experiences. In collaboration with cross-functional teams, including product managers, developers, and stakeholders, you will:  

In this role, you will lead the User Experience (UX) design process from ideation to implementation, ensuring products meet user needs and business objectives.

You’ll also: 

• Collaborate with cross-functional teams, including product managers, developers, and stakeholders, to co-design and iterate clickable web prototypes.
• Design and prototype engaging digital experiences using tools like Figma and other associated design software.
• Develop and refine content approaches, UX flows, and visual designs for Prototypes, Minimal Viable Products MVPs .
• Ensure the digital products are optimised for functionality and user engagement, including the ability to collect user feedback, analyse features, and secure data (e.g., waitlist sign-ups) for promotional use.
• Help to develop systems & processes for running experiments in collaboration with the Innovation Lab and contribute to selection of tools, vendors etc.
• Design solutions for non-wateraid domains (e.g.,com, io, tech, club), as determined by product requirements.
• Stay up-to-date with the latest design trends, tools, and techniques, applying this knowledge to enhance the user experience.

Time Allocation:

• 40% of your time will be spent supporting the Innovation Lab – Income, focusing on driving MVPs and platforms to market, meeting key product launch targets.
• The remaining 60% of your time will be dedicated to working within the digital product team, which manages the development of our website and collaborates with other teams in Mass Engagement and Communications to implement acquisition strategies and enhance user engagement.

About You: 

• Proven experience in digital product design, with a strong portfolio showcasing work on web and mobile platforms.
• Expertise in Figma and familiarity with other design tools (e.g., Sketch, Adobe XD, InVision).
• Strong understanding of UX principles and the ability to translate user needs into intuitive design solutions.
• Strong knowledge of accessibility standards and best practices, with demonstrable experience of accessible design work.
• Proven ability to influence technical and non-technical stakeholders, ensuring cohesion, collaboration and comprehension of complex principles.
• Experience with co-designing clickable prototypes and collaborating with developers to implement designs that not only are creatively appealing but deliver analytical requirements that experiments require.
• Knowledge of front-end development (HTML, CSS, JavaScript) and experience working closely with developers.
• Proven ability to work across diverse cultures and stakeholder groups, effectively balancing stakeholder needs with the project delivery timescales.
• Ability to design for MVPs and iterate quickly based on user feedback and data analysis.
• Familiarity with designing around payment gateways and secure data collection methods.
• Excellent communication skills, with the ability to present and explain design concepts to stakeholders.
• Ability to turn project briefs into reality, navigating and interpreting stakeholder needs to ensure the best outcome
• Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Although not essential, we also prefer you to have:

• Experience working in agile environments.
• Experience designing for split tests and working iteratively based on testing data.
• Familiarity with user testing methodologies and tools.
• Background in designing products for various web domains (e.g., .com, .io).

Closing date: Applications will close at 23:59 on 12th Jan 2025. Availability for interview is required week commencing 20th January 2025.

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and your portfolio into one document in either Word Document or PDF format. 

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission. 

We are seeking a Senior Direct Marketing Officer to join this team to manage Battersea’s One-off Cash and Raffle programme, with responsibility for the recruitment and retention of cash and raffle donors and for managing of Direct Marketing Officer(s) on the projects to deliver this area of our programme. 

In order to be successful in this role, you will have the ability to manage direct marketing campaigns with substantial understanding of DM acquisition and retention across a range of media channels; experience of working with internal teams and external suppliers; the ability to analyse results of campaigns; and have experience of coaching and developing team members.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 5th January 2025
Interview date(s): w/c 13th January 2025 (1st round); w/c 20th January 2025 (2nd round)

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Job title: CRM Administrator 

Manager: Senior Data and Innovation Manager 

Location: London, Birmingham or Manchester, with the option to work remotely for up to 60% of your time per month 

Salary: London £30,000-£34,000, Manchester and Birmingham £28,500- £32,500 

Hours: Full-time (37.5 hours per week) 

Contract: Permanent 

Overall purpose 

This CRM Administrator role will sit within our Data and Innovation team. This team conducts analysis and creates systems to ensure that Breaking Barriers is as efficient, effective and evidence-based as possible. They help us to ensure we are continually providing the best possible support to our clients, as well as to demonstrate our impact and the need for our services to our supporters and partners. In addition, the team builds systems to assist the fundraising team in stewarding supporters and generating income.

The post-holder will be responsible for managing and improving the organisation’s database (Salesforce), training and supporting the end users of the CRM, and creating reports to analyse Breaking Barriers’ data. The CRM system is our ‘single source of truth’, and holds data relating to the clients we support, the activities they have participated in and the positive outcomes they have achieved, as well as information about all of our donors, event attendees, mailing list subscribers referral partners and other key contacts.

The role would suit someone with aptitude for thinking clearly about data, some experience in either CRM administration or data analysis, and a keen interest to learn more. There is scope to further develop a wide-range of data-related skills in the role, including transforming and analysing data in Excel, customising CRM systems, planning data architectures and conducting statistical analyses. 

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Friday 3rd January. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).