Care Service Manager Jobs in Hammersmith, Greater London

To deliver information and advice to older people in Lewisham on benefit entitlements, housing and community care.

This involves managing cases and working with clients one-to-one to identify their goals, provide relevant advice and options, and then empower them to carry out next steps.

The role is to be carried out in our office premises as well as at home visits for clients who are housebound.

South East London Mind is working in partnership with South London and Maudsley NHS Trust to deliver the Southwark Primary Care Mental Health Team.

Working alongside and complementing the mental health care provided by the Multi-Disciplinary Teams, our Lived Experience Support Workers offer a strength-based holistic approach to recovery, using empathy and understanding to help service users access the right interventions and support, based on their individual need.

They also support clients to develop and maintain independence in their local community, promoting resilience, building life skills, and a strengthened ability to cope with challenges and play a more active role in the management and sustainability of their wellbeing.

We are seeking another Lived Experience Support Worker to join our team. You will have lived experience of mental health challenges, as well as experience supporting vulnerable people within a clinical environment and/or managing a vulnerable client cohort caseload.

The role will involve:

• Working alongside a Multi-Disciplinary Team, managing and providing recovery-orientated support to a diverse caseload of clients with mental health diagnoses
• Offering clients tailored, holistic support with empathy and understanding to empower them to develop resilience, a strengthened ability to cope with ongoing challenges, and a more active role in the management of their wellbeing
• Engaging clients in peer support sessions and offering appropriate and holistic advice, information, and signposting and helping them to navigate the support that may be available to them in their local communities.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 6th October (11:59pm)

Likely interview date: Week beginning 14th October

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Peer Support Group Development Officer - Midlands Area

Must live in the Midlands area (Birmingham, Nottingham, Coventry, Worcester etc)

Job Type:

Full-Time- 37 hours per week, remote working with travel across region and occasional national travel, flexible working negotiable by prior arrangement.

Overview:

Following the successful application of a National Lottery award, we are seeking two dedicated and compassionate Peer Support Group Development Officers to set up and sustain local peer support groups for people living with and affected by prostate cancer. These roles focus on building on our established networks to expand peer support in defined areas, facilitating group formation, and enhancing service delivery through strategic outreach and resource development.

This role offers a unique opportunity to make a significant impact on the lives of individuals living with and affected by prostate cancer, providing crucial support through community-based initiatives. If you are enthusiastic about volunteer management and community service and have the skills and experience, we are looking for, we encourage you to apply.

Key Responsibilities:

• Group formation and support: Oversee the setup and operation of 10-12 self-sustaining and independent peer support groups within your assigned region across the lifetime of the three-year project. Ensure smooth delivery, monitoring, and evaluation of group activities. Support existing group leaders and organisers to reach more people living with and affected by prostate cancer with tools and resources.
• Volunteer Coordination: Recruit, train, and support volunteer Support Group Leaders. Assist in the co-production of training materials and resources, aimed at creating self-sustainable groups.
• Community Engagement: Conduct outreach to map existing support services and facilitate the integration of these services with the peer support groups. Host local engagement events to boost volunteer recruitment.
• Data and Case Management: Use a Customer Relationship Management (CRM) system to support high-quality volunteer and case management, ensuring accurate data collection to support service outcomes.
• Training and Development: Develop and deliver tailored training programmes for volunteers based on the specific needs of Group Leaders and Organisers. Set up regional forums for sharing best practices and peer networking. Encourage use of Members Portal to share good practice.
• Documentation and Compliance: Ensure compliance with Best Practice Guidance document. Ensure adherence to safeguarding policies to maintain safe governance of peer support groups.

Skills and Qualities Required:

• Strong Facilitation and Communication Skills: Ability to engage effectively with diverse groups. Excellent written and verbal communication skills are essential.
• Project Management: Proven skills in managing complex projects with multiple stakeholders. Ability to meet deadlines and manage a varied workload.
• Volunteer Management: Experience in recruiting, training, and supporting volunteers in community settings. Knowledge of best practices in volunteer management.
• Influencing: Experience of influencing a wide range of partners and stakeholders, and in particular clinicians and voluntary and community providers within the health and wellbeing community.
• Community Development: Experience of developing and delivering community services with a range of stakeholders, including health and social care workers, commissioners, local authority and community and voluntary partners.
• Data-Driven Approach: Experience with data collection and CRM systems and a commitment to data-driven service evaluation.
• Community Sensitivity: Experience collaborating with people with a lived experience of cancer or other long-term conditions. Ability to understand and empathise with community needs.
• Administrative: Strong administration and IT skills to maintain accurate records and documentation.
• Safeguarding Knowledge: A good understanding of safeguarding practices, particularly concerning vulnerable populations.

Educational Qualifications:

• Relevant qualification or experience in Community Development, Psychology, Public Health, or a related field is preferred.

Essential Requirements:

• A genuine commitment to promoting equality, diversity, and inclusion in all aspects of the role.
• Right to work in the UK.
• Willingness to travel within the designated region and, on occasion, nationally when required.
• Live in the area/region - Midlands (Birmingham, Nottingham, Coventry, Worcester etc)

           

Introduction   

Nightingale Hammerson cares for over 250 residents, tailoring our approaches within our residential, nursing, dementia, respite, and palliative care teams. We are enormously proud of our homes, with our South London home, Nightingale House, rated 'Outstanding' and our North London home, Hammerson House, rated 'Good' by the Care Quality Commission (CQC), in its first year of opening. 

As our Intergenerational Care Coordinator, you will lead the intergenerational care strategy, organising events and building connections across generations. You'll collaborate with schools, community groups, and Jewish organisations, while designing lesson plans and contributing to educational projects. Your work will have a positive impact, promoting our values and enhancing lives. 
 
What will your typical day involve? 

You will lead the intergenerational care strategy, working with Nightingale Hammerson teams and external stakeholders. Key tasks include organising intergenerational events, creating spontaneous engagement opportunities, and fostering communication with Jewish organisations, synagogues, schools, and community centres. 

You'll produce reports to show the impact of the programme and contribute to educational and research projects. Impeccable customer service is essential, as you'll welcome visitors and ensure a positive experience. Additionally, you'll develop departmental processes to improve efficiency and promote Nightingale Hammerson’s values. 

You’ll also handle telephone and email enquiries, maintain strong working relationships, and occasionally support evening and weekend events. 

Who are we looking for? 

The ideal candidate will be educated to degree level or equivalent, with a Diploma in Intergenerational Care and Education being essential. They must demonstrate a willingness to have a positive impact on people’s lives, possess excellent communication skills with a kind and caring approach, and have a strong understanding of Jewish culture and way of life.  
 
Essential skills include literacy and numeracy for producing written materials and statistical information, alongside excellent IT skills, particularly in Word, Excel, PowerPoint, record systems, and video call programmes.  
 
Flexibility to meet service needs and the ability to work independently without constant supervision are key.

Experience in healthcare or educational settings is required, along with experience in leading or coordinating groups. The candidate should have experience designing lesson plans, and while experience in leading intergenerational engagements is desirable, it is not essential.

What is in it for you? 

• Car parking on site (Nightingale House) 

• Transport from East Finchley Tube Station (Hammerson House) 

• Access to the Apples and Honey Nightingale preschool and daycare on-site (Nightingale House) 

• A friendly, supportive, team working environment 

• Highly competitive rates of pay 

• Training & development opportunities  

• Flexible working patterns 

• 25 days including bank holiday annual leave, increasing over time 

• Subsidised staff restaurant (Nightingale and Hammerson House) 

• Refer a friend bonus scheme (T&C applied) 

• Cycle to work scheme 

Hours 

Full-time 37.5 hours a week 

Salary 

£31,000 - £34,000 (FTE) per annum 

Apply Now 

If you meet the above requirements, we’d love to hear from you! 

It’s also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis. 
 
Values
 
Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork. 

Agencies 

No Agencies, please. 

Safeguarding 

Our positions are subject to Enhanced DBS Disclosures, which will be completed upon successful application. All applications will be handled individually, following our policy and organisational requirements. 

Sponsorship 

This role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points-Based Immigration System. 
Please do not apply if you require sponsorship. 

Diversity 

We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. 

About MediCinema

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. MediCinema provides a warm, welcoming and safe place that enables patients to escape the ward and have much needed breathing space - to have quality time together with loved ones, connect with the wider world, and forget their pain. From all our impact evaluation and with over 24 years’ experience, we know this equips people with the tools to navigate the stress and difficulties that come with illness, to create positive memories, positive healthcare experiences, and to help build resilience.

The Role

We are looking for a Deputy Cinema Manager to join the existing team at the Chelsea&Westminster Hospital in London, working closely with CW+, the official charity of Chelsea and Westminster Hospital NHS Foundation Trust. The roleholder will also be required to provide cover to our other London-based MediCinemas at Guys and St Thomas’s Hospitals.

The post-holder will work with the Cinema Manager and the team of nurses and volunteers who support our MediCinema, and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.

We run 4 regular inpatient screenings each week which includes evenings and weekends. The roleholder will be required to work on a shift pattern to include weekends and evenings each week. There will also be a programme of additional Tailored and Personal screenings on top of these regular inpatient screenings. 

The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.

Main Tasks and Responsibilities

Service Delivery

• Support the Cinema Manager in delivering a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings and at weekends so the role requires regular evening and Saturday working.

• On screening days be responsible for:

o Marketing the service through the hospital’s wards, organising collecting and returning patients, and for safety and care in the cinema itself.

o Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.

o Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.

o Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.

o Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.

o Keeping accurate monitoring and operational records, including contacts and database updating as required

• Help the Cinema Manager collate, analyse and report back on agreed metrics and KPI’s

• Assist with arranging and running any special events and special screenings

• When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.

• Support the development and roll out of any new type of screenings we embark on.

• Support the delivery of our complementary bedside services, such as our Disney ‘Moments that Matter’ work.

Nurse & Volunteer Management

• Help the Cinema Manager build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include assisting with recruitment and creating monthly rotas.

Marketing and Relationship Management

• Be proactive in marketing the service within the hospital, building key relationships with hospital staff and members of CW+.

• Help develop and manage effective partnerships throughout the hospital and community

• Representing the organisation effectively and compellingly at all times.

• Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include fundraising events, live performance and other relevant activities.

Administration and other duties 

• Deputise for the Cinema Manager as and when required.

• Provide holiday or emergency screening cover when required.

• Help manage the collection, loading and returning of films.

• Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.

• Contribute to the strategic development of the Chelsea&Westminster MediCinema, operations and MediCinema as a wider organisation

• Communicate effectively with all team members, ensuring an inclusive and whole organisation approach

• Undertake other tasks, projects and duties as reasonably required.

MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future. 

Hours: 37.5 per week

Salary: £39,327 rising to £42,426 per annum with biennial increments

Location: Remote working with travel to Together Trust locations in Greater Manchester and surrounding area and attending some meetings throughout England where necessary.

Leading on Policy and Campaign development of the charity’s policy, your role will be to put forward evidence-based policy recommendations and campaigns and working with the people we support to influence change ensuring that the voice of the people we support is heard and acted on by key decision makers. 

Acting as the spokesperson for the Together Trust and the people it supports on policy issues you will be responsible for the following:

• Managing and developing the Together Trust’s policy and campaigns strategy in line with the Trust’s strategic long-term plan.
• Leading on the development of policy priorities with staff and the people we support. Working with them to develop a Theory of Change for the Together Trust. Working directly with the Trust Directors, Trustees and external agencies.
• Representing the Together Trust at meetings with MPs, Councillors, parliamentary groups, select committees to help drive forward Together Trust’s policy and campaigns work.
• Improving the Together Trust’s visibility in UK Parliament by attending sessions, submitting evidence and nurturing networks.
• Reporting on policy, campaigns and participation activities to the Supporting People sub-group, providing updates on activity and progress against key milestones.
• This role has line management responsibilities.

We’re looking for someone who has:

• An undergraduate degree qualification (Level 6 or equivalent), preferably in a relevant discipline with a good understanding of the UK political environment, local and national government structures and decision-making.
• Line management experience supporting team members to achieve their KPIs.
• Experience of using different campaign tactics including recruitment actions and support journeys.
• Experience of speaking at events or representing an organisation in a professional setting.

Benefits
 

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

If you are interested in this position and want to help the Together Trust make a change please take a look at our full job description and apply for this rewarding role.

The closing date for applications is Friday 27th September 2024.

This advertisement may be withdrawn if we identify suitable candidates before the closing date; early applications are encouraged.

We welcome applications from individuals who have the right to work in the UK. At this time, we are not providing sponsorship for overseas staff.

Introduction   

Nightingale Hammerson cares for over 250 residents, tailoring our approaches within our residential, nursing, dementia, respite, and palliative care teams. We are enormously proud of our homes, with our South London home, Nightingale House, rated 'Outstanding' and our North London home, Hammerson House, rated 'Good' by the Care Quality Commission (CQC), in its first year of opening. 

As our Registered Manager, you will be essential in guiding and supporting all clinical, care, and leadership functions to ensure the delivery of high-quality care and the development of our services. 

What will your typical day involve? 

You will ensure compliance with the Health and Social Care Act 2008 and the Essential Standards of Quality and Safety. Your role involves leading the assessment, planning, and delivery of high-quality care for Residents and their Families, managing Household Managers, and ensuring 24/7 access to specialist nursing support. You will also drive the development of dementia care skills, implement the Nightingale Hammerson’s care governance framework, and oversee clinical supervision and training programs. 

Your duties will include delivering safe, effective care, managing staffing, performance, and budgets, and ensuring effective communication within Nightingale Hammerson and with external agencies. Respecting Jewish cultural practices and supporting care service development and strategic planning are key aspects of your role. 

In terms of clinical responsibilities, you'll balance administrative and clinical duties, manage care practices, and oversee medication and safeguarding procedures. You’ll work with medical teams and foster effective communication and mentorship within the multidisciplinary team. 

You will also support practice development and ensure compliance with training requirements, facilitate student placements, lead clinical supervision, and stay updated with advancements in dementia care. Upholding professionalism, confidentiality, and non-discriminatory practices is essential, as is adherence to NGH policies and the NMC Code of Professional Conduct. Keeping the Director of Care informed and safeguarding confidential information are also crucial. 

Who are we looking for? 

The ideal candidate must be a Registered General Nurse or RMN with a recognised management qualification or degree. Essential experience includes at least three years managing nursing services in an NHS or social care setting, or two years as a registered manager. You should also have experience in staff training, quality process management, managing diseases among older people, budget management, and project management. Experience at H/I grade level in the NHS, clinical audit, and dementia service development is required. 

You must have up-to-date knowledge of clinical and social care for older people, relevant legislation, and nurse registration requirements. Key skills include strategic thinking, staff motivation, effective communication with residents and colleagues, and the ability to manage workloads and policies. Proficiency in care planning and computer use is also required. 

Flexibility to work evenings, nights, weekends, and public holidays is essential. 

What is in it for you? 

• Car parking on site (Nightingale House) 

• Transport from East Finchley Tube Station (Hammerson House) 

• Access to the Apples and Honey Nightingale preschool and daycare on-site (Nightingale House) 

• A friendly, supportive, team working environment 

• Highly competitive rates of pay 

• Training & development opportunities  

• Flexible working patterns 

• 25 days including bank holiday annual leave, increasing over time 

• Subsidised staff restaurant (Nightingale and Hammerson House) 

• Refer a friend bonus scheme (T&C applied) 

• Cycle to work scheme 

For more information on our benefits, please click here. 

Hours 

Full-time 37.5 hours a week 

Salary 

£70,000 - £75,000 (FTE) per annum 

Apply Now 

If you meet the above requirements, we’d love to hear from you! 

It’s also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis. 
 
Values: 
 
Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork. 

Agencies 

No Agencies, please. 

Safeguarding 

Our positions are subject to Enhanced DBS Disclosures, which will be completed upon successful application. All applications will be handled individually, following our policy and organisational requirements. 

Sponsorship 

This role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points-Based Immigration System. 
Please do not apply if you require sponsorship. 

Diversity 

We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. 

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

This is a new role for The Connection at St Martin’s and reflects our ambitions to deliver housing opportunities for our clients. In our strategy we aim to ensure that 300 of our clients are successfully and sustainably housed. 

This is an ambitious target and the person holding the role will need to deliver our existing accommodation services while continuing to network and create relationships with other organisations to bring more opportunities to our clients.

The person in this role will be responsible for managing relationships with existing partners and funders while also securing new partners and funders as necessary to deliver our strategic aim of delivering housing solutions.

Full job description can be found on our website

Salary: £50,547
Closing Date: Sunday 6th October
Interview Date: Thursday 17th October

Our Benefits

• 30 days holiday plus bank holidays

• Generous training budget, plus an annual personal training budget

• Enhanced Sick Pay Policy

• Enhanced family friendly policies

• Day off for moving house

• Hybrid working (depending on role requirements)

• Pension – 5% Employer, 3% Employee

• Cycle to Work Scheme

• Season Ticket Loan

• Employee Assistance Programme

• Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

The Direct Marketing Manager, Retention, is a newly developed role at the DEC, responsible for shaping and delivering new and existing supporter journeys for DEC individual, community and legacy donors, and leading a programme of improvement across all major contact points between the DEC and the public.

The Direct Marketing Manager, Retention will:

• Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
• Lead on the production of retention and reporting back materials for individual and community supporters,
• Manage the development and maintenance of specific supporter journeys,
• Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.

Key responsibilities include:

Strategy and Planning

• Develop and implement the direct marketing retention strategy, ensuring that past learnings are built upon, and new ideas are tested.
• Develop and implement specific audience journeys for segments across both the life cycle of a DEC appeal and between appeals.
• Ensure timely and relevant communications to all direct marketing, community, and legacy audiences on the impact of their donations.
• Build an improved supporter journey strategy for new, repeat, and lapsed donors.
• Lead, design, and monitor the collection of audience insight during appeals.

Fundraising

• Develop the DEC’s donor journeys for individuals and community supporters, monitoring the development of segments and the engagement of repeat donors.
• Provide analysis during and following an appeal of performance to measure and report performance against key indicators and develop recommendations for improving impact in the next appeal.
• Support the stewardship of community fundraisers and groups in conjunction with the Supporter Services team.

Networking and building relationships

• Develop excellent working relationships with the DEC’s suppliers including creative agencies, media agencies, SMS and email suppliers, and the print/mailing house.
• Work with permanent and temporary staff at the DEC during appeals to maximise the success of the appeal.

 

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

Company: Art Explora ​

Job title: Community Programme Manager​​

Terms of Employment​​

Contract type: Full time ​

Working hours: Standard office hours are 9am – 5pm, Monday – Friday, with an hour for lunch. Work outside these hours is required on occasions. ​

Salary range: £35,000-£38,000​

Holiday: 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas. ​

Pension: Generous workplace pension scheme ​

Location: This post is London-based. We have a hybrid working model for senior members of staff with a minimum 3 days per week at our office is at Somerset House. All staff have access to Somerset House Residents benefits. Reporting to: Jemima Montagu, Art Explora UK Director ​

Travel: Regular travel to projects and events required, primarily within London​

Safeguarding: In line with Art Explora’s Safeguarding Policy, all staff are required to have a Disclosure and Barring Service (DBS) check, which Art Explora will carry out upon appointment.​

Non-UK nationals will require current and valid permission to work in the UK. No agencies please.​

Summary of position​​

Art Explora is looking for an experienced Community Programme Manager with a passion for arts engagement and cultural outreach to manage and build our innovative Community Programme for Art Explora in the UK. ​​

The Community Programme Manager will lead on and develop Art Explora’s key community programme streams – Arts at Home, Theatre at Home, Music at Home, Mini Art Explorers and Art Explorers at..., and manage Art Explora UK’s growing volunteer community. The Community Programme Manager will explore ways to expand the content for this programme though new partnerships with museums, galleries and other cultural institutions, as well as expand the programme into more care homes and other care settings, such as hospitals, across the UK.  ​

The Community Programme Manager will manage Art Explora’s growing pool of 140+ volunteers. They will ensure that Art Explora has a comprehensive and supportive volunteer offer. They will review our current volunteer recruitment processes and policies, safeguarding and training procedures, and ensure we meet the highest standards for working with volunteers. ​​

The volunteer community is key to Art Explora’s strategy for scaling up arts engagement in the UK. Through the generous support of volunteers, we can bring our arts programmes to more people and spread the benefits of engaging with arts and culture more widely. We are committed to delivering a volunteer programme that is inclusive, supportive and rewarding. ​

​

Current Community Programmes: ​

• Arts at Home: volunteers bring conversations about art to 7 older adult care homes across London on a fortnightly basis. ​

• Theatre at Home: in collaboration with volunteer collective OW! Theatre Lab, brings theatre to older adult care homes across London.

• Music at Home: in collaboration with music charities, brings a variety of music to older adult care homes across London. ​

• Mini Art Explorers: volunteers deliver creative activities for early years children in local authority libraries and family hubs monthly. ​

• Art Explorers at...: volunteers take care home residents to galleries, theatre and museums across London. Partners include Sadler’s Wells, The Hayward Gallery and the Whitechapel Gallery. ​​

About the role​

The Community Programme Manager will bring their own experience and knowledge of outstanding community programming to build on and expand the current programme. The Community Programme Manager will manage partnerships with key stakeholders and develop new relationships with a variety of partners, from cultural institutions to new care settings. ​​​

The Community Programme Manager is a pivotal position within the small, dedicated and growing Art Explora team in the UK. The Community Programme Manager will be supported by a Community Programme Assistant and the volunteer community. We are looking for a candidate with management experience.  ​​

To achieve this, the chosen candidate will not only have a passion for arts outreach and engagement, but will also have a proven track record in project management, managing volunteers, excellent organisation and communications skills, and be experienced in building relationships at all levels – with community organisations such as care homes, volunteers, local authorities, content and delivery partners, senior stakeholders, collaborators and supporters. ​

Key Responsibilities​​

Volunteer Management​

• Manage Art Explora UK’s volunteer community including training and social events. ​

• Manage all volunteer administration including volunteer handbook, project coordination and DBS checks. ​

• Manage the volunteer journey, from expression of interest to attending programme sessions. ​

• Ensure the volunteer programme meets the highest standards of good practice. ​

• Manage the volunteer database and management software​​

Community Programme ​

• Lead and develop current Community Programme streams ​

• Develop strategy for expanding and developing the Community Programme across the UK​

• Conduct research, evaluation and consultation, as needed ​

• Partnership and key stakeholder relationship management​

• Manage the Community Programme budget and ensure the programme is delivered on time, within budget and meets targets​​

Art Explora General ​

• Train and line manage the Community Programme Assistant, work placements and interns​

• Regular coordination and consultation with UK team ​

• Reporting at weekly team meetings and to Trustees, as required​

• Financial and written reports for Trustees​

• Budget planning ​

• Managing evaluation procedures and reports​​

Person Specification​​

Essential skills and experience ​

• At least 5 years’ experience delivering arts and cultural outreach programmes, for example within an education and engagement team for an arts organisation, or working directly with community organisations or within the care sector​

• Proven experience of volunteer management including recruitment, training, logistics and personnel management​

• A good knowledge of arts engagement practice in the UK and leading organisations in this field ​

• A proven track record of budget management and event coordination​

• Some experience of fundraising from public sector, trusts and foundations​

• A confident communicator (oral and writing), with an enthusiasm for building creative partnerships and capable of working with a wide range of senior stakeholders and partners ​

• A good knowledge of cultural policies and current cultural engagement landscape​

• Experience of implementing EDI policies and good practice, with passion for driving EDI related change in the arts and cultural sector

​

The ideal candidate will demonstrate that they are:​

• A team spirited, highly organised, proactive, and reliable individual, capable of managing stressful situations, complex logistics, and multiple partnerships​

• Able to respond to challenges with diplomatic, flexible, persuasive and positive solutions​

• Interested in arts and culture, with a passion for engaging new audiences ​

• Able to bring existing contacts and relationships within the community arts and engagement sector

To Apply​

Please complete the relevant online application form.

Deadline: 9am Monday 30 September, 2024.​​

In-person interviews will take place w/c 7 October 2024 in London. ​​

We are an Equal Opportunities Employer and welcome applications from people with diverse backgrounds. We strive to promote an inclusive environment, which celebrates and promotes diversity.​​​

About Art Explora ​​

Sharing arts and culture with everyone​

Art Explora aims to share arts and culture with everyone – locally, nationally and internationally – inspiring new encounters between arts and audiences. We work in partnership with artists, cultural organisations and communities, exploring all art forms, and creating unforgettable cultural experiences. Our imaginative, contemporary approach encourages new forms of access, participation and engagement with arts and culture, pushing boundaries with digital technology and mobile programming. ​​

Art Explora UK was founded in 2021 and is registered charity no. 1202489. Art Explora has offices in France and the UK. ​​

Let’s unlock the power of arts, together!​​

We are looking for an experienced finance manager to lead our finances. You will join the leadership team and support the Directors and Treasurer to run all the charity finance business.

The Deborah Ubee Trust (TDUT) is a thriving organisation supporting people with their mental health providing services in Lewisham, Greenwich, and Bexley London boroughs. Our services include provision of specialist therapeutic interventions and counselling.

You will have day to day responsibility for the organisation’s finances, collaborating with colleagues to set and manage budgets, maintain accurate financial records, to prepare finances for professional audit and ensure all financial and compliance requirements are met. We use QuickBooks.

With a relevant accounting background and qualification, you will have an excellent understanding of, and experience of, financial planning. You will be organised with a high level of attention to detail.

TDUT is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with.

Deputy Service Coordinator

ABOUT THE ROLE

Reports to: Service Coordinator 

Hours of work: 40 hours per week

Salary: £30,706.00 rising to £31,844.80 in year two

Place of work: London community houses, West Norwood

Contract type: Full time, permanent

Closing date: Midnight , Sunday, 13th October 

Are you an energetic and compassionate individual, passionate about managing and inspiring the team of 15 care and support workers to facilitate the practical, social, and spiritual needs of adults with learning disabilities in their vibrant community?

This is an ideal step up for someone with knowledge and experience of supporting people with learning disabilities, an enthusiasm for their values, and the ability to inspire and manage others. 

As Deputy Service Coordinator, you will be part of a caring and committed team, and have opportunities for fun, personal and professional development, and friendship in the process. 

As well as joining a friendly Community, where you will be well supervised and supported, and benefit from their mentorship programme, these are some other benefits you get by working for them:

- Joining shared meals since cooking and having a meal together is what they are all about
- Paid sick pay, up to a maximum of 7wks (depending on length of service)
- Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
- Interest free loans and salary advances available
- Free eye tests and a contribution towards the cost of glasses if you need them for work
- Free DBS / PVG checks
- Free SSSC registration
- Free Blue Light Card
- Professional membership fees paid if they are directly relevant to your role
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
- Paid mileage costs at HMRC rate
- Working from Home Allowance for those in office-based roles but for whom no office is provided
- Specialist bereavement counselling for employees and their family members
- Free Life Assurance up to 4 times gross annual salary
- Access to the Bike to Work scheme

Main purpose of the role:

The Deputy Service Coordinator splits their time between the office organising rotas, liaising with families, social services, and health care professionals, and providing a minimum of 20 hours a week of direct support, as well as one weekend a month on the rota, depending on the needs of the service. 

The role requires the postholder to take responsibility for being on call between the leadership team. There is an additional payment for on-call duty. 

You will deputise for and support the Service Coordinator in leading and managing a community group comprising of a range of services for people with a learning disability and a team of support assistants. 

The Deputy Service Coordinator supports the Service Coordinator in creating Community and leading the service delivery within the group in line with their values and standards and the requirements of the Care Quality Commission [CQC].

Key essential criteria:

- Openness to work with, and grow in relationship with, people with and without learning disabilities, and get to know their community life.
- Substantial experience of developing and implementing person centred and self-directed support for people with a learning disability.
- An ability to understand the value of faith based service provision and to articulate it to others outside of the organisation.
- Evidence of relevant continuing professional development.
- Practical knowledge of Microsoft Office, in particular Excel. 
- Organisational skills to support the creation and management of service schedules.
- Supportive of the aims and principles of our client and enthusiastic about working within an organisation which is both a high-quality service provider and an ecumenical Christian community.

ABOUT OUR CLIENT

Our client is intentionally inclusive, bringing together those with and without learning disabilities, in their community of more than 100 people. One of the UK communities, they’re re part of a federation that includes over 150 communities across 37 countries and 6 continents.
 
Their community includes over 30 people with learning disabilities, with lots of different support needs, who they support at home and in their workshops. Alongside them are dedicated community members, volunteers, friends and neighbours, all integral in fostering a warm and inclusive atmosphere. Their team of employed assistants provides further support and care to their core members.
 
They have lots of diversity and lots of opinions. They love people, they love their busy, vibrant city, and they welcome everyone to build a community that values each individual and embraces the beauty of differences. Since 1977, their mission has been to create an environment where diversity is celebrated, creativity cherished, and independence nurtured.  Together, they want a more inclusive, compassionate world.

They’re now looking for a new Deputy Service Coordinator to join their leadership team. You will support the Service Coordinator to deliver high quality person-centred support for the Apple Group, one of their three community groups The Apple Group supports 8 people with learning disabilities with differing needs, who live in 4 houses in their supported living programme.

A full job description and person specification can be found in the recruitment pack.

Closing date: Midnight, Sunday, 13th October
Interviews will be held on week commencing 21st October

To apply, please read the full job description, and person specification, submit your cover letter explaining how you meet these, and answer the questions on their online application form.

Please also read their privacy notice for job applicants.

REF-216 846

About the job role

We have an exciting opportunity for a Centre Manager in our Training, Education and Development team at St Joseph’s Hospice.

We are looking for someone who has experience in management and income generation and working in a customer service-focused environment. This post is responsible for managing the development of income, generating opportunities as part of the Training, Education and Development team through a range of educational activities and the hiring of the purpose-built Education Centre at St Joseph’s Hospice. In addition to developing income streams, the manager will lead on audit, administration, governance and quality assurance activities on behalf of the team. The post demands an entrepreneurial approach combined with well-honed managerial and business skills in order to maximise potential income generation, relationship development opportunities and the effective delivery of programmed education.

About you

You will need:

• Excellent communication and interpersonal skills
• Experience of managing a small team
• Experience of marketing and promoting a service
• Excellent customer service skills and experience

Where you’ll work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

For further information and to apply, please visit our website via the Apply button.

Closing date: 4th October 2024

Interview date: 15th October 2024

PREVIOUS APPLICANTS NEED NOT APPLY.

NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate. NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people. 

This role supports the delivery of NHS Providers’ public affairs strategy in the interests of NHS trusts and foundation trusts, including parliamentary, government and stakeholder relations.

We are looking to recruit someone who is passionate about parliament, public affairs and policy to join our team to support the delivery of our ambitious public affairs and stakeholder management programme.

The postholder will support our parliamentary, government and stakeholder engagement, with the aim of ensuring that the voice of our members is heard across Westminster and Whitehall and that our influence as the voice of the NHS frontline is strengthened with key decision makers. This includes helping to ensure that trusts and NHS Providers colleagues are well-briefed on key parliamentary and government developments and providing administrative support to the public affairs team.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.