Cancer Jobs

Role description: 

We are looking for a skilled and detail-oriented Communications & Publications Officer to lead on crafting compelling written content across Southampton Hospitals Charity’s key communication channels. You will be responsible for producing high-quality publications, case studies, and press materials that engage supporters, hospital staff, and the wider community. 

Working closely with the Campaigns and Marketing Manager and Digital Marketing and Content Officer, you will ensure stories and impact case studies are effectively shared across print and digital channels, supporting fundraising and brand awareness. 

Main Responsibilities: 

Content creation & publications 

• Research, write, and edit compelling copy for a range of publications, including impact reports, newsletters, magazines, and brochures. 

• Write engaging press releases and manage media relations. 

• Work with designers and printers to produce high-quality print materials, ensuring the Southampton Hospitals Charity brand is consistent throughout. 

• Work with photographers to ensure the charity has an extensive bank of patient and UHS staff photography to use across marketing collateral and communications. 

Fundraising & supporter engagement 

• Develop and manage case studies that showcase the impact of fundraising and donations, including taking photos of projects and interviewing staff and patients where needed. 

• Develop concepts and promotional collateral for fundraising activity and events (including responsibility for in house design). 

• Work closely with Campaigns & Marketing Manager to develop key messaging and deliver activity for large scale marketing and fundraising campaigns that help the Charity to meet financial and engagement targets. 

• Develop and manage case studies that showcase the impact of fundraising and donations. 

Internal & external communications 

• Build relationships with UHS Communications team. 

• Lead on internal communications, ensuring hospital staff are up-to-date and engaged with charitable activities. 

Stakeholder & media engagement 

• Build relationships with hospital staff to identify potential stories and case studies. 

• Liaise with journalists and media contacts to secure press coverage. 

• Work closely with the Digital Marketing and Content Officer to ensure consistency across print and digital content. 

• Where needed, help manage Digital Marketing and Content Officer responsibilities during periods of annual leave. 

Person Specification: 

Knowledge & Experience 

• Experience (or interest in) working within the Charity Sector and an understanding of the principles of the donor pipeline and donor/supporter engagement. 

• Strong experience in copywriting, editing, and storytelling. 

• Experience producing print and digital publications, including designing in-house as well as working with third-party designers and suppliers where necessary. 

• Experience writing press releases and working with the media. 

• Understanding of audience segmentation and tailored messaging. 

• Knowledge of fundraising communications and storytelling best practices. 

• Experience using content management systems (e.g. WordPress). 

• Familiarity with digital advertising and email marketing platforms (Mailchimp). 

• Experience using CRM or supporter databases (Beacon preferred). 

Skills & Attributes 

• Exceptional written communication skills. 

• Experience of using Canva and/or Adobe Suite. 

• Ability to work to brand guidelines, producing aesthetically pleasing collateral and marketing materials. 

• Strong attention to detail and ability to manage multiple projects. 

• Highly organised with the ability to multi-task. 

• Strong communication and relationship-building skills. 

• Ability to translate complex information into accessible and engaging content. 

• Excellent stakeholder engagement and relationship-building skills. 

• A strategic thinker who can see the bigger picture while managing day-to-day tasks. 

• A self-starter who can work independently and as part of a team. 

Role description: 

We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Database and Insights Officer. This will be our first dedicated database role and will provide the right candidate with a rare opportunity to help configure and oversee the delivery of the Charity’s new CRM.

As a key member of our team, you will play a vital role in maintaining the accuracy and compliance of our Beacon database. You will maintain and enhance our database, clean, process, and import data from various sources, provide database support to colleagues across the organisation. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload. 

We are looking for an individual who is as passionate about data as the work we do as a Charity to join our Operations team. This role will be key, as we launch our ambitious new strategy to grow our income, reach and impact. Working across teams, the database and insights will help shape and guide our key marketing campaigns, fundraising initiatives and impact reporting. 

Main Responsibilities: 

Responsible for the front end day-to-day management of our CRM system. Maintain data management processes and procedures to ensure data accuracy, consistency, and security.  Including: 

• Beacon (CRM) Management

• Financial reconciliation 

• CRM integrations 

• Reporting, insight and data selection

Person Specification: 

Knowledge and experience 

• Previous knowledge and experience of using a CRM fundraising database. 

• Experience of managing a database system in a complex environment. 

• Experience of handling large and complex data sets using sensitive personal information. 

• Previous experience of working in an office environment performing similar duties. 

• Knowledge of data protection and GDPR. 

Skills, abilities, and behaviours 

• Excellent verbal and written communication skills. 

• Ability to work on own initiative and as part of a team. 

• Good IT skills. 

• Excellent administrative, organisational, time management and prioritisation skills. 

• Analytical and strategic approach to problem solving. 

• Confident with excellent interpersonal skills. 

• Ability to work under pressure, to target and deadline. 

• Good team player who is willing to support and help others in the team. 

• Highly organised with excellent attention to detail. 

• Professional, diplomatic and discreet and able to maintain confidentiality. 

Our new Fundraising Manager will work closely with the Board of Trustees, CEO and Senior Leadership Team to scale our impact and expand our reach. They will play a pivotal role in leading fundraising and shaping the charity’s future . They will develop and deliver comprehensive plans to maximise income from individual giving, legacy giving, corporate and community giving and trusts and foundations which have been identified as strategic fundraising priorities. We are seeking a professional and enthusiastic and transformational leader with strong interpersonal and organisational skills. Confident in strategic management they will have the skills to lead the develop and deliver the organisations fundraising strategy. We are currently moving into a new strategic period, and this is an exciting time to join the Aurora Wellbeing Family.

Role description: 

We are seeking a highly motivated and self-driven individual to join our Fundraising Team as the Community Fundraiser. You will lead, plan, cost and deliver an exciting and varied community fundraising programme to grow income and a strong return on investment. You will need to work closely with the Director of Fundraising to shape the plans and resources required for the future.

The post holder will require a good knowledge of fundraising and considerable energy and enthusiasm that will inspire patients, visitors, hospital staff and the local community to choose Southampton Hospitals Charity as their preferred charity. 

Main Responsibilities: 

• To develop, support the delivery of and evaluate a strategic supporter journey and stewardship journey across the community fundraising programme focused on generating net return and supporter retention.  

• To create and increase awareness of fundraising for Southampton Hospitals Charity across all University Hospital Southampton sites working closely with the Marketing and Communications team

• To foster effective and productive relationships with key stakeholders including consultants, doctors, nurses, care group managers etc 

• To ensure visibility of fundraising materials including poster sites and leaflet holders in the hospitals, community etc and ensure they are kept up to date and relevant

• To be proactive in seeking out new fundraising opportunities, relationships, and networks. 

• To lead on researching and developing Trust and charity networks to acquire new supporters in the communities served by the UHS Trust based on audience insight and analysis

• To build and maintain relationships with supporters through face to face, telephone, email, and written correspondence with the aim of securing financial and “in kind” support. 

• To have an insight led approach to our activities, regularly analysing data and gathering supporter feedback.

• To develop a comprehensive pipeline of fundraising opportunities such as adopted charity of the year for regional shows and events, mayors and golf captains. 

• To be the first point of contact for groups and individuals organising community activities to raise money for SHC, motivating and encouraging them to raise as much money as possible. 

• To proactively research and identify influential individuals in schools and community groups to build and develop relationships and gather support for key campaigns 

• To appropriately support all community fundraising activities- Thank and report on how money is spent and provide high levels of supporter relationship management which will result in long term support. 

• To liaise and manage relationships with external suppliers such as 3rd party event organisers, event companies and venues. 

Other 

• To be responsible for the input and maintenance of the fundraising database (Beacon) and ensure records are kept up to date in a timely, accurate and consistent manner

• Be aware of income and expenditure budgets working to ensure all activity achieves a return on investment of 4:1 

• To be aware of the changing external environment to pick up on opportunities and keep abreast of current trends, circumstances or topical issues that will enhance the event or the charity. 

• To keep up to date with guidance and best practice from the Fundraising Regulator and Chartered Institute of Fundraising 

Person Specification: 

Knowledge and experience 

• Experience of increasing income through successful community, events, corporate or volunteer fundraising programmes or equivalent transferable experience from another sector 

• Experience of successful project management including planning and delivering projects within budgets and on time to meet departmental, team and personal objectives and KPIs 

• A proven track record of delivering an excellent customer/supporter stewardship experience 

• Experience of managing multiple projects and budgets 

• Demonstrable experience in using data insight and analysis to inform decision making 

• Excellent IT skills including using Excel, Word, Outlook and Power Point as well as experience of administering and maintaining dedicated supporter CMS databases 

• Knowledge of a Fundraising Database and knowledge of fundraising regulations e.g. GDPR

Skills, abilities, and behaviours 

• Excellent interpersonal and negotiation skills with the ability to motivate and influence people 

• Ability to build personal, meaningful relationships with colleagues, customers, supporters and donors 

• Ability to adapt quickly and be solutions focussed 

• Ability to prioritise and manage a demanding workload and work on several priorities at once: ability and willingness to adapt to changing workloads and priorities 

• Ability to work as part of team and to use own initiative  

• Knowledge and experience of using a CRM database (Beacon) 

• Excellent communication skills with an ability to prepare and deliver compelling presentations and engage with a wide range of audiences 

• Good written skills with the ability to communicate with different stakeholders 

• Self-driven and results orientated with a positive outlook and clear focus on supporters. 

• Willingness to work hard and attend, where necessary commitments outside normal office hours. 

• A Full UK driving license and access to a car. 

If you are an Assistant Accountant looking for your next role in an organisation with a meaningful mission, the Royal College of Radiologists’ Accountant Assistant role may be the role for you!

The Assistant Accountant is a crucial role that sits in our high performing finance team. In this varied role you will manage the supplier approvals and payments including our corporate travel account, customer invoicing processes end-to-end, and perform bank reconciliations and posting information to the accounting system. You will provide an excellent customer service, using your strong verbal and written communications skills to deal with day-to-day queries through the shared finance inbox. You will also deal with a range of essential reconciliations to support the Management Accountant and month end processes. 
You will be collaborative, working alongside one other assistant accountant, ensuring all routine transactions and processes are completed in a timely and efficient manner. This is an excellent opportunity for someone looking to gain all-round experience in finance within fast paced environment.

What you’ll do: 

• Have day-to-day responsibility for administering the accounting system to ensure that the user hierarchy is maintained, new users are set up appropriately and that rights for processing, reporting and workflow are assigned correctly.
• Attend promptly to colleagues’, members’, customers’ and suppliers’ queries.
• Process all invoices and expense claims from receipt to preparation for payment.
• Generate regular payment runs to agreed timetable modifying it as required to accommodate disruptions.
• Distribute all sales ledger invoices as instructed.
• Provide credit control to the business according to finance policies, actively engage with and enter in to and keep records of dialogue for all debtors.
• Ensure all bank reconciliations are performed in a time appropriate manner and to the RCR’s standards.

What you’ll need:

• Experience of using a finance system, payment system and Microsoft applications, including experience of working in nominal, sales and purchase ledgers and cashbook
• Experience of working in a finance team in a similar role
• High level of accuracy and attention to detail
• An ability to multi task and work to tight deadlines
• Effective oral and written communication skills 
• Self-starter, confident to initiate and progress work, knowing when to consult or involve others

 
This is an exciting opportunity to join a fast-paced and forward-thinking team and organisation. If you are interested in finding out more about the Assistant Accountant role and the RCR please have a read of the candidate pack.   

 
Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (up to 60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Join our thriving fundraising team to help develop and deliver effective marketing plans for individual giving and grow income through fundraising appeals and campaigns.

Direct Marketing Coordinator
Location: This is a hybrid role, offering the flexibility of office-based and home-working. Proximity to Aylesbury is essential, as the postholder will be required to attend the office a minimum of once a week and more frequently during the induction period as needed for meetings or to meet the needs of the role.
Hours: Full time or substantial part time
Salary: £25,000 to £27,000 per annum, dependent on experience (pro-rata for part time hours)
Contract: Permanent

Are you looking for a new challenge in a dynamic and supportive team? Are you looking to build your direct marketing career in fundraising and the charity sector?

We are looking for someone to join our Fundraising team to help us deliver direct marketing appeals and campaigns to generate sustainable growth across the Charity’s individual giving income streams, including Individuals, Regular Giving, Appeals, In Memory, Legacies and Gift Aid.

Applicants will have a can-do attitude, strong creative and copywriting skills, a keen eye for detail and great data analysis skills. You’ll need to be a warm and empathetic communicator to build engagement with the Charity’s donors, most of whom have been directly affected by lymphoma.

This is the perfect role for someone who has:

• Experience of working in a fundraising, marketing or communications role
• Excellent creative skills, with the ability to write persuasive and emotive copy
• Solid IT skills, and experience of using digital tools, platforms or databases.

Lymphoma Action is an employer of choice, with staff receiving excellent benefits such as life assurance, an employee assistance programme, flexible working, generous holiday entitlement and enhanced entitlements to sick pay and paternity/maternity leave. 

We are the UK’s only charity dedicated to lymphoma, the UK’s fifth most common cancer. We’ve been providing expert information and wide-ranging support for more than 35 years, helping thousands of people affected by lymphoma. We have developed a great working culture that focuses on our key values, as well as prioritising a creative, inclusive and supportive environment.

Please note that applicants need to be resident in the UK and have the right to work in the UK.

Closing date for applications: Friday 11 April, 12pm
Interviews will be held on: Thursday 24 April in Aylesbury

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.

No agencies please.

Join War Child UK as our Database Executive and use your CRM expertise to drive data excellence, enabling innovative fundraising that supports children affected by war.

It’s an exciting time for War Child. We are sector leading with our heritage, connections, and relationships in the world of music, gaming and events. With a talented, hard-working team, we deliver amazing, creative fundraising in spades that has a huge capacity to inspire people.

You’ll be part of a multi-award winning Fundraising & Communications team which prides itself on innovation and collaboration in order to inspire our fundraisers and supporters. As our Database Executive, you'll play an important role in supporting,  maintaining and utilising our database system, Salesforce. We’re looking for a certified Salesforce user who is adept at project management to support the Data Lead, with a variety of projects – ensuring our busy Fundraising & Communications function are fully enabled.  This requires someone who is experienced in data selection, the importing of data and data cleansing. Working with a range of teams at War Child, the Database Executive is  a confident advocate for Salesforce and the importance of CRM,  helping War Child achieve our  objectives  and provide  the best possible  service to our donors, supporters, participants and staff.   

If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you. Below are some of the experiences and qualities were looking for. However, if you don’t meet every aspect of the role criteria, we still encourage you to apply – your skills, experiences, and perspective could be exactly what we need to enable War Child to support more of the world’s most vulnerable children.

• A Salesforce user (or equivalent through relevant experience) with good working knowledge of Salesforce system administration.
• Someone who can manage database-related projects effectively, accurately and to set timeframes, from start to finish.
• Experienced in data selection for mass fundraising appeals – with excellent attention to detail.
• Experienced in importing and exporting data with data loader.
• Understanding and appreciation for excellent data quality, using your passion and skills to manage data cleansing projects to the highest possible standard.
• Committed to Salesforce best practice and staying abreast of developments on the Salesforce platform and wider Salesforce and Salesforce org community.
• Able to manage a variety of stakeholder requirements and priorities simultaneously, to resolve requests in a timely, logical and accurate manner.
• A naturally collaborative person, who enjoys working with others and communicating with a variety of stakeholders to complete projects and problem solve.

What we can offer you

At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working, flexible hours and compressed hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:

• Flexible working culture and flexible public holidays
• 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
• Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
• Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.

This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.

Corporate Partnerships Lead

Do you want the opportunity to work on the fundraising campaigns for two world-leading new hospitals? The Corporate Partnerships Lead plays a pivotal role in the fundraising campaigns supporting the building of the brand-new Cambridge Children’s Hospital and Cambridge Cancer Research Hospital.

If you feel you have the skills and experience for this varied and extremely rewarding role, then apply today!

Position: Corporate Partnerships Lead

Location: Cambridge / Hybrid (2 days per week in the office)

Salary: £32,000 - £36,000 per annum (depending on skills and experience)

Hours: Full-time, 37.5 hours per week (4 days per week will be considered)

Contract: Permanent

Closing date: 20th April 2025, however, we reserve the right to close this vacancy once enough applications have been received, or a successful candidate is found.

About the Role

We are looking for a Corporate Partnerships Lead joins an energised and committed community team with significant ambitions for developing and sustaining relationships with new and existing supporters, through fundraising and corporate partnerships. This role is key to the success of the strategic growth plan for our future.

Reporting to the Corporate Partnerships Manger and work closely with the Community and Philanthropy Teams. The Corporate Partnership Lead will play a key role in growing the corporate partnerships portfolio. This is a dual-focus position involving both new business prospecting to secure new corporate partnerships, as well as managing and nurturing existing high value accounts to drive long-term, impactful relationships. The role requires a blend of strong sales skills, strategic thinking, and relationship management expertise, with a focus on delivering value to both the charity and its corporate partners.

With the Corporate Partnerships Manager, you will create and deploy a corporate strategy and stewardship programme for all corporate supporters. What’s more, with our new five-year strategy we are soon to launch major public fundraising campaigns for a new cancer hospital and a new children’s hospital, our fundraising is set to reach an incredible level. 

About You

To be successful in this role you will be proactive in engaging and supporting our corporate partners whilst working closely with the fundraising team. The role of a corporate partnership lead is varied and extremely rewarding. Supporting companies who want to make a difference sits at the heart of the Fundraising Strategy

Skills & Experience

Essential

• Proven experience in corporate partnerships or business development, with a track record of securing and managing six-figure partnerships.
• Strong account management experience, with the ability to build and maintain long-term relationships with key stakeholders.
• A strategic thinker with the ability to understand and align corporate goals with charitable objectives.
• Excellent communication and presentation skills, with the ability to influence and engage senior business leaders.
• Highly organised with strong project management skills, able to juggle multiple priorities and deliver results on time.
• A passion for building partnerships and a commitment to the mission of the organisation.

Desirable Skills:

• Previous experience working within the charity sector.
• Understanding of the local business community in Cambridge or the wider East Anglia region.
• Experience in using CRM systems (e.g., Salesforce, Donorfy) and managing donor data.
• You will be asked to send your CV and a cover letter explaining why you are a good fit for the role.

In return

This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital.

You will receive a fantastic benefits package including:

• Pension Scheme
• Group Life Assurance @ 4 x Salary

• Enhanced Maternity and Paternity Pay
• Annual Eye Tests + £65 (towards Computer Use Glasses)
• Leisure Centre on site
• NHS Discount Schemes
• Health Cash Plan - Medicash
• Employee Assistance Programmes
• 25 days of Annual Leave + Bank Holidays – Annual Leave increases by one day each year after 2 years of service up to 29 days

• Your Birthday off
• Cycle 2 Work Scheme

We strongly encourage candidates of different backgrounds and identities to apply.  Each new team member is an opportunity for the organisation to bring in a different perspective and further diversify the charity.

Other roles you may have experience with could include Corporate, Fundraising, Fundraiser, Partnerships, Partnerships Executive, Partnerships Officer, Corporate Partnerships Officer, Business Development, Business Development Officer, Business Development Executive etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Providing information for people affected by sarcoma is at the heart of our mission at Sarcoma UK.

The Information and Content Officer will be responsible for supporting the development, maintenance, and promotion of a comprehensive range of high-quality information resources for sarcoma patients, their families/carers, healthcare professionals, and the general public. This includes creating new content as well as reviewing and updating existing materials across various formats such as print publications, digital platforms, videos, and social media.

The role involves close collaboration with healthcare professionals, patient reviewers, internal teams, and external stakeholders to ensure both accurate and accessible content.

This is an ideal role for someone who wants to expand their knowledge and experience in a role that can make a real impact for people with sarcoma cancer and their loved ones.

Benefits:

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activites throughout the year
• Interest-free season ticket and bicycle loan

Our Values

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes.

Duties and Responsibilites 

Content development:

• Work with the Information and Content Manager to research, write, edit and produce new information materials including print publications, web pages, videos, etc.
• Work in line with Sarcoma UK’s information production process, including:
  • Liaise with clinical experts and patient reviewers throughout the content development process
  • Maintain formal systems within the information production process in line with the PIF tick quality mark
• Ensure all new content meets clinical standards, brand guidelines, plain English principles, and accessibility requirements.

Content updates & maintenance: 

• Continuously review and update existing print and digital information resources to ensure accuracy.
• Maintain a structured review schedule to keep materials current as per the PIF quality mark.
• Manage a comprehensive database to track all information resources and versions.

Content promotion & distribution:

• Work with colleagues to create promotional content for Sarcoma UK's information resources across multiple channels.
• Utilise social media platforms to extend reach and engagement with target audiences.

• Collaborate with internal communications and digital teams on content publishing and marketing.

Administration & reporting:

• Collect metrics and provide regular reports on content performance, user engagement and feedback.
• Assist in developing evaluation methods to assess impact of information resources.

General:

• To support new work within the information team.
• Work closely with healthcare professionals, people affected by sarcoma, and staff members.
• To attend Sarcoma UK events and take part in Sarcoma UK’s wider work.
• To travel occasionally to meetings and events. Occasional weekend or evening work may also be required and time off in lieu will be given.
• To undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.

Would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, and wanting to drive change for brain tumour patients?

Here at Brain Tumour Research, we are looking for a Policy and Public Affairs Officer to join a dynamic and influential campaigning team. You will play a pivotal role as a Policy and Publics Affairs Officer, working closely with the Head of Stakeholder Relations and the Policy and Public Affairs Manager. This will include supporting the development and implementation of effective public affairs and campaigning activities, at Westminster and across the devolved nations.

About You​

If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, and wanting to drive change for brain tumour patients, then we would love to hear from you.​

Do you have:

• ​A graduate qualification in a relevant discipline is desirable
• ​Knowledge of how the UK Parliament, Government and, ideally the Devolved administrations, operate 
• ​Excellent written communication skills with the ability to communicate to both expert and non-expert audiences

About the Role​

This is a great opportunity to further develop policy and public affairs skills as part of a high-performing and impactful team.  As the Policy and Public Affairs Officer, you will be working with others in the team help to develop and deliver public affairs and campaigning plans that support Brain Tumour Research’s organisational objectives. This includes highlighting the specific needs of brain tumour patients, and to promote a compelling and persuasive narrative to support our policy calls.

We are looking for a Project Manager within our Service Delivery team. You will need experience of developing and maintaining relationships with clients as well as excellent project management skills with a track record in undertaking and managing projects from commissioning through to completion. You will also need quantitative research experience with skills in questionnaire design and experience of online and postal methodologies, data handling, analysis and reporting.

Salary: £31,016 - £38,500 per annum, plus benefits (pro rata if applicable)

Contract period: Fixed term contract for 12 months

Job Type: Flexible (part time or full time - 30 to 37.5 hours per week, over 5 days Monday to Friday)

Reporting to: Team Leader of Picker Programmes

Team: Service Delivery

Location: Oxford / hybrid working – up to 100% remote (must be based within the UK)

You will be responsible for building and maintaining effective relationships with a portfolio of key customers as well as ensuring successful delivery of a range of customer programmes, including a project relating to people’s experiences of having babies in neonatal care.

In this Role

In this role you will:

• Build and maintain effective relationships with a portfolio of key customers
• Ensure successful delivery of a range of customer programmes across quantitative survey development and implementation, qualitative research and mixed mode evaluation projects
• Complete activities including questionnaire design, administration of surveys, managing, collecting and checking data, resolving queries, producing reporting outputs, providing final quality assurance, managing day to day interactions with key sub-contractors
• Work collaboratively within Picker and external partners to successfully complete service delivery to the highest standards
• Ensure all surveys and other documentations are published in accordance with company working practices, internal working practices and external regulatory requirements

About you

You will have:

• Demonstrable experience of managing and developing client relationships
• Excellent project management skills with a track record in undertaking and managing projects from commissioning through to completion, on time, on budget and to total client satisfaction
• Experience of undertaking quantitative research: questionnaire design; experience of online, postal methodologies; data handling, analysis, and reporting
• Relevant experience in employee surveys, patient surveys, social research or market research
• Ability to work to deadlines and tight timescales, managing time and adjusting priorities accordingly
• Ability to manage workload with frequent interruptions, multiple demands on time and requests from stakeholders
• Ability to work independently under managerial direction, seeking advice as required, and gain required approval at predetermined stages of projects
• Been educated to degree level or equivalent in a relevant discipline, or equivalent experience

This is a summary of the job description. Please review the full job description.

About Picker Institute Europe

Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.

We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.

Working with us

Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact. We work to understand, measure and improve the areas of health and social care that matter most to people, producing actionable and insightful results to help providers deliver better care. If you are passionate about putting people at the forefront of health and care services, then Picker could be the place for you.

Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.

To support you we offer a friendly, person centred working culture with many benefits including:

• Flexible and hybrid working opportunities, including flexible start and finish times
• Convenient Oxford location with free parking
• 25 days annual leave, increasing to 30 days, plus eight public holidays
• Option to buy or sell up to 5 days of annual leave
• Christmas office closure (currently an additional 3 1/2 days leave)
• Contributory company pension scheme (currently employer matching up to 8%)
• Enhanced maternity, paternity and adoption pay
• Free life assurance (currently 4 x salary)
• Tailored learning and development, including access to complete iHasco training library
• Health and wellbeing resources including an Employee Assistance Programme
• Employee loan scheme (rental deposits, UK work visas, season ticket, emergency)
• Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team

Project Manager

Liverpool or London

Liverpool - £37,536 | London - £40,878

An exciting opportunity is available for a dynamic individual with a passion for projects that challenge and invigorate. Our client's accreditation unit is looking for a talented project manager to join them in the Joint Advisory Group on Gastrointestinal Endoscopy (JAG) data and training team.

JAG  was established in 1994 to improve endoscopy services through clinical accreditation and develop training and support for the endoscopy workforce. You will be responsible for overseeing the training aspect of JAG, which includes:

• Endoscopy medical trainee certification (JETS)
• A training programme for nurses and other health care professionals (JETS Workforce)
• The accreditation of bowel cancer screeners (BCSA)
• A new administrative competency framework

About the role

You’ll work closely with internal colleagues across the AU, as well as colleagues in finance, policy, IT, HR and communications. You’ll have a key role in working with external colleagues including clinical leads, clinical teams across the UK and sub-contractors, such as our website provider. You will oversee a team including a project coordinator and two administrators. You’ll work with the JAG accreditation team to ensure that trainee development and workforce considerations are effectively considered as part of the accreditation process. 

You will take responsibility for the planning, delivery, development and evaluation of projects, including communicating impact and ensuring good governance through reporting to governance groups and stakeholders.

About you

They’re looking for candidates with:

• Proven experience in project management with demonstrable project management skills.
• Experience of working across more than one project simultaneously, managing work within resources and its delivery to the satisfaction of stakeholders.
• Experience of working in a busy team, delivering work at pace and ensuring high levels of customer service.
• Experience of working within a governance framework that includes reporting to a Board.
• experience of building high-quality working relationships, including working with virtual teams and multiple stakeholders.
• Ability to negotiate on difficult and controversial issues with senior stakeholders, using tact and excellent diplomacy skills.

With desirable experience in:

• The wider health service and quality improvement initiatives.
• Management and/or project management qualification

About them

Our client is a patient-centred and clinically led organisation whose core mission is to improve patient care and reduce illness. Their vision is for everyone to have the best possible health and healthcare.

The Care Quality Improvement Department supports their strategic aim to improve care for patients. It utilises a variety of methods and approaches to drive improvements in activities, influences the quality of clinical practice via ambitious work programmes that are delivered via constituent teams.

About the Accreditation Unit (AU)

The AU comprises around 30 staff and 80 external accreditation assessors who work across six clinical areas. The AU is highly experienced and credible at leading professionally led and patient-centred clinical accreditation programmes as well as developing training packages for the endoscopy workforce. Each accreditation programme is clinically led and supported by a multi-disciplinary steering group that includes patient representation. Th AU also hosts several large databases to support healthcare decision making, accreditation programmes and development of the endoscopy workforce.

Accreditation is a method of improving the quality of healthcare by assessing clinical services in relation to agreed standards. JAG D & T is part of a wider Accreditation Unit, and they pride themselves on their dedication to delivering high-quality work and making a difference. They have a culture of involvement; everyone’s views matter and they want you to contribute your ideas and help shape and improve what they do.

This is a fantastic opportunity for a highly motivated individual with a commitment to our client's core values – collaboration, learning and taking care. 

Closing date: 18 April 2025

Interview date: 29 April 2025

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

Our client is all about our people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.

The postholder will be involved in all elements of the volunteer journey, including recruitment, selection, training, stewardship, recognition and exit; whilst maintaining accurate records within the volunteer management system.

The Volunteer Coordinator will also support staff with the management of volunteers, in their areas, helping to resolve day-to-day issues encountered by volunteers, and build and maintain engaging relationships with volunteers, ensuring they have a positive and meaningful experience.

Working with a range of teams across three sites.

 Ambitious and excited for change you will develop partnerships that support Aurora’s Heritage and Wellbeing services so they can continue to be offered in innovative ways.

Co-ordinate Aurora’s Heritage and Wellbeing programmes of activities to ensure service users’ needs are met. To assist with project evaluation and reporting.

You will manage all curatorial aspects of the Heritage Hub