Brand and communications officer jobs in N1 0JL

The Role

We are seeking a creative, organised and audience-focused Social Media Officer to help myaware develop a more coordinated, consistent and effective social media presence.

This is an exciting opportunity to play a key role in how myaware reaches, supports and engages people affected by myasthenia, as well as families, carers, supporters, fundraisers, healthcare professionals and the wider public. The role will help move myaware’s social media activity from a reactive, team-by-team approach to a more planned and strategic function that supports awareness, fundraising, professional services, membership growth, community engagement and brand consistency.

Working closely with the IT and Digital Communications Manager, Fundraising, Professional Services and colleagues across the organisation, you will help plan, create, schedule and evaluate social media content across myaware’s channels. You will support the development of a social media content calendar, create clear and engaging copy, produce accessible and brand-aligned graphics, and help teams turn their knowledge, updates and campaign activity into content that works for myaware’s audiences.

You will also support the development of reusable templates, clearer content processes, social media reporting, and appropriate use of tools such as Canva, Adobe Creative Cloud and AI-assisted content creation. The role will involve helping myaware make stronger use of formats such as posts, carousels, Stories, Reels, short-form video, polls and direct-message-led campaign activity, while ensuring content remains accurate, sensitive, accessible and appropriate for a health charity.

The Social Media Officer will be predominantly home based within the UK, with occasional travel required. The role will work collaboratively across myaware to support awareness activity, fundraising campaigns, events, community engagement, professional services, membership activity and wider digital communications.

Who We Are Looking For

We are looking for someone with experience creating social media content for an organisation, charity, campaign, community group or similar setting. You will be confident writing clear and engaging copy for different audiences, using social media platforms such as Facebook, Instagram, LinkedIn, X/Twitter, YouTube or similar, and creating or adapting simple graphics using tools such as Canva, Adobe Creative Cloud or equivalent.

You will understand how social media can support awareness, fundraising, services, membership and community engagement, and you will be able to plan and organise content across multiple priorities. You will have a good eye for clarity, accessibility, tone and brand consistency, and be comfortable working with colleagues across different teams to turn ideas into effective social media content.

We are particularly interested in someone who is creative but practical, organised and reliable, warm in their communication style, and sensitive when working with health-related or personal content. You do not need to know everything about myasthenia before applying, but you should be willing to learn about the condition and the needs of people affected by it.

Experience in a charity, health, disability, community or membership organisation would be useful, as would experience supporting fundraising or event promotion through social media, creating Stories, Reels or carousel content, using analytics to improve content planning, or supporting campaigns and awareness activity.

Most importantly, you will share myaware’s values and be committed to helping us reach, support and connect more people affected by myasthenia.

If this sounds like you, we would love to hear from you.

Who are we?

myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia. 

We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition. 

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. 

Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor. 

myaware supports people with myasthenia and their families.  We campaign for better medical services for people with myasthenia and work to inform medical professionals. 

The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

Benefits

• Generous holiday allowance
• Perkbox account (global benefits and rewards platform)
• Group Life Assurance after 6 months of service 
• NEST workplace pension scheme
• Free inhouse staff benefits and welfare advice 
• Investment in your personal and professional development
• Annual salary review

Application instructions

Candidates should submit their CV and tailored covering letter by: 11:30pm on Tuesday 25th August 2026.

Provisional interview dates will be week commencing: 07.09.2026

Interviews will be held over Microsoft Teams.

Applications submitted without a tailored cover letter will not be considered.

This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by myaware.

This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

The client requests no contact from agencies or media sales.

Want to make a difference to people’s lives? Then join our small team at Immunodeficiency UK, a charity devoted to supporting people living with poor immune systems.

About Immunodeficiency UK

Our charity aims to create an environment that ensures those affected by immunodeficiency have the knowledge to live fully, manage their condition effectively, and have their health needs understood and addressed by the healthcare system.

Each year we help hundreds of people through our helpline, educational resources, practical support, hardship grants, and our strong patient voice. We work on a range of projects to help improve patient care. You can find out more about our work by visiting our website and reading our annual impact reports..

This is a varied and interesting opportunity working for a charity that goes above and beyond in supporting people with primary and secondary immunodeficiency. The role offers an opportunity to exercise your creativity on varied and interesting projects that can make a real difference. You will receive excellent support and encouragement from our CEO and Trustees.

Responsibilities

As the Digital Communications and Fundraising Officer, you will play a key role in raising the charity's profile and awareness of primary and secondary immunodeficiency, growing supporter engagement, and generating income to support our work.

• You’ll develop and implement a digital communications strategy
• You’ll create and publish content across our website, email, social media and digital publications
• You’ll manage the website, ensuring content is accurate, accessible and up to date
• You’ll produce multimedia content — graphics, video, photography and case studies
• You’ll manage our social media accounts and our monthly newsletter
• You’ll plan and deliver digital fundraising campaigns
• You’ll create fundraising appeals, supporter communications and impact reports
• You’ll gather and share impact stories using a storytelling approach

This job is for you if:

• You’re confident in managing social media and creating digital content
•  Are familiar with email marketing platforms, customer relationship management (CRM) systems and                WordPress
• Have experience in planning and delivering fundraising or marketing campaigns
• Have strong organisational skills and the ability to manage multiple priorities independently

Charity or non-profit experience is a plus, as are graphic design or video editing skills.

Diversity and inclusion

Immunodeficiency UK is committed to equality, diversity and inclusion, and welcomes applications from all suitably qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, sexual orientation, or any other protected characteristic.

Closing date is Friday 4th September at 5pm. Applications generated by AI will not be considered.

Interviews will take place the week commencing 14th September. 

About the team

This role sits in the exciting strategic communications and brand team.

We help tell Mind's story and bring it to life. We work with teams across the organisation, helping plan and manage communications so we can deliver the right work, at the right time.

We run marketing campaigns for Mind's corporate partners, retail shops and key programmes.

Together, we work to make sure Mind's message is clear, joined up and has the greatest possible impact

Team information

Join us as a Senior Brand and Strategic Communications Officer to help shape Mind's strategic comms planning, develop Mind's brand and lead on campaigns that helps more people access support.

This is for a fixed term contract for a maternity cover until May 2027. The salary is £41,242 (includes London weighting) per annum, paid on a pro-rata basis.

This role will:

-lead and deliver integrated campaigns from planning through to evaluation

-support organisation-wide strategic communications planning to make sure we're coordinated, audience-led and aligning to priorities

-provide expert brand guidance and champion consistent application of Mind's brand across the organisation

-use audience insight, research and performance data to inform communications and improve impact

-build strong relationships with internal and external stakeholders to deliver joined-up communications activity

This role requires a strong commitment to equity, diversity,and accessibility, making sure communications and brand activity are inclusive, representative and informed by the experiences of people with lived experience of mental health problem

Key duties and responsibilities

The post holder will:

- Support delivery of Mind's strategic communications planning: Help coordinate Minds communications activity. This includes making sure Mind's work across the year is audience-led, aligned to Mind's priorities and contributes to our overrall brand narrative.

- Deliver audience-led strategic communications campaigns: Plan, manage and deliver audience-led communications campaigns that raise Mind's profile and support Mind's objectives. This includes developing integrated comms plans, developing creative, keeping track of performance and delivering evaluations.

- Champion equity, accessibility and audience insight: Make sure equity, inclusion and accessibility are embedded across all communications and brand,helping Mind reach everyone experiencing mental health problems. This includes engaging with people with lived experience to inform your work.

- Offer brand advice and guidance: Provide expert guidance on brand compliance and alignment with organisational strategy. Lead on brand monitoring including overseeing our monthly brand report. Maintain awareness of brand insights, audience research, as well as wider sector trends to inform decision making.

- Manage brand assets management system and capability building: Support the effective management of Mind's brand asset management systems. Support with brand training and resources, helping colleagues across Mind and the Federation to confidently use and apply the brand.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

This role requires a Disclosure and Barring Service (DBS) check.

We retain the authority to close this vacancy prior to the advertised closing date and without prior notice, once an adequate number of applications has been received. Applications will be assessed on a continuous basis, and we respectfully advise prompt submission to ensure consideration.

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion UK is looking for an enthusiastic and committed Media & Communications Officer to help raise the profile of our life-changing work. This is a varied role, building awareness in the UK of the challenges faced by people with disabilities and other vulnerable groups caught up in conflicts and disasters worldwide.

Securing quality media coverage and strengthening our brand recognition are central to our fundraising and communications strategy. Our communications focus on our core activities – disability inclusion, emergency response, physical rehabilitation and humanitarian mine action – underpinned by our values of humanity and inclusion.

If you are motivated to find new stories and create engaging content, bring a proactive, hands-on approach and enjoy juggling multiple priorities in a small team, we'd love you to join us. You'll work in an international environment, learn new skills, and play a real part in supporting people affected by crisis around the world.

Background Information and Purpose of Post

Humanity & Inclusion is aiming for a step-change in our private fundraising and visibility in the UK. Securing quality media coverage and strengthening brand recognition are central to this. Our communications focus on HI’s core brand pillars – disability inclusion, emergency response, physical rehabilitation and humanitarian mine action – underpinned by our values of humanity and inclusion. Alongside working with journalists, we are building our media presence through partnerships and developing our in-house content production.

The main purpose of the post is to:

· Focus on the delivery of HI UK's media and communications strategy, supporting fundraising and brand awareness objectives.

· Secure high-quality coverage in target media through proactive story development, pitching and spokesperson support.

· Produce engaging digital and print content for UK audiences.

· Work collaboratively to support communications campaigns, partnerships and fundraising appeals.

· Monitor, analyse and report on media and communications impact.

Main Duties and Responsibilities

Media relations

· Work alongside the Media and Communications Manager to develop and deliver a targeted media and communications strategy that supports fundraising and brand awareness goals.

· Build and maintain relationships with UK and international journalists and producers.

· Proactively identify and pitch story and interview opportunities to secure coverage.

· Draft and distribute press releases, statements and reactive lines, including during breaking news and emergencies.

· Prepare and brief spokespeople for media opportunities and coordinate interviews.

· Facilitate media visits to overseas programmes in coordination with HI Federation and country offices and accompany journalists on visits where required.

· Contribute to applications and pitches for media fundraising appeals and partnerships.

· Work closely with communications colleagues across the HI Federation to amplify key messages and publications and adapt international content for UK media and audiences.

Content production

· Ensure that HI UK's website is well maintained and that static webpages are up to date.

· Regularly create and publish engaging news and stories on the website and social media channels.

· Develop in-house digital content (including blogs, photo stories, infographics and video) for UK audiences

· Lead on the design, layout and copy of HI UK's printed materials, using Adobe InDesign to produce professional, branded assets such as the annual report, banners and leaflets.

· Ensure that all communications reflect HI’s values and standards on consent, safeguarding, and ethical, inclusive storytelling.

Communications

· Actively contribute to HI UK's communications planning and editorial calendar.

· Work collaboratively across HI UK to increase consistency and quality of communications on HI's brand, activities and key campaigns.

· Coordinate with the private fundraising team to maximise HI UK’s brand impact and ensure that communications content strengthens supporter engagement.

· Develop media and communications activities to complement fundraising campaigns, particularly emergency appeals.

· Ensure consistent recognition of HI UK’s key funders and partners across communication channels and branded materials.

· Contribute to the roll-out of HI's global communications campaigns in the UK

· Support HI UK’s participation in public-facing campaigns with external coalitions and partners.

 

Other responsibilities

· Monitor and report on media coverage, comms campaigns and social media performance.

· Maintain a positive and collaborative working relationship with all colleagues and partners.

· Manage relationships with relevant suppliers and consultants. 

· Represent the organisation at relevant external events and meetings.

· Keep up to date with, and adhere to, relevant legislation, regulatory procedures, innovation and best practice in the sector.

· Any other activities commensurate with the level of the post, as may be required. 

Person Specification

We genuinely value diversity and are looking to build a team of people with a wide of range of personal and professional experience. If you don’t meet all of the criteria listed below but feel you would be a good candidate for this role, please apply. If you would like an informal conversation about this, please do send us an email or call us – we would love to hear from you.

Equal Opportunities Policy

HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.

Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.

We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you declare a disability and you meet the minimum requirements for the role, we will offer you an interview to demonstrate your skills. In the event that we receive a high level of applications for a role, we will invite those applicants who best meet the person specification.

Help tell the stories that bring joy to seriously ill children.

Rays of Sunshine is looking for a creative, sensitive and confident Senior Communications Officer to help bring our work to life through powerful storytelling, media engagement and compelling content.

This is an exciting opportunity to join us as we launch our new five-year strategy, refreshed brand and new website. You’ll play a key role in helping us share the stories of seriously ill children, young people and their families, raising awareness of our work and inspiring more people to support Rays of Sunshine.

As our Senior Communications Officer, you’ll act as our story development lead, working directly with children, young people and families to sensitively capture the moments that demonstrate the impact of our work. You’ll develop case studies, coordinate photography and filming, create content for social media, website, press and email marketing, and help ensure our storytelling is handled with care, consent and integrity.

You’ll also support PR and media activity, build relationships with journalists, identify media opportunities, draft press releases and case studies, and help coordinate activity involving families, colleagues, ambassadors, celebrities and high-profile supporters.

Alongside this, you’ll support our Wish Ambassador programme, celebrity and influencer engagement, digital communications, social media, website content and wider communications campaigns. This is a varied, hands-on role in a small and ambitious team, with the opportunity to make a real and lasting impact.

We’re looking for someone with excellent writing and storytelling skills, strong editorial judgement and the ability to build trusted relationships with families, journalists, ambassadors, celebrities and colleagues. You’ll be warm, organised, proactive and passionate about putting children’s voices at the heart of communications.

Rays of Sunshine has recently been recognised as one of The Sunday Times Best Places to Work 2026, reflecting our positive, values-led culture and commitment to supporting our people.

Join the award-winning Independent Society of Musicians
Central London – Senior Communications Officer Full time – £35k to £40k DOE

The ISM is now looking for an experienced and talented Senior Communications Officer to join our team, reporting to the Head of Sales & Marketing. This is an exciting opportunity for an outstanding writer and communications professional to help raise the profile of the ISM, promote the value of membership and engage professional musicians through high-quality content and campaigns.
You will lead on the planning, writing, editing and publication of content across a wide range of channels, including the ISM website, newsletters, publications, marketing materials and external media. You will be responsible for developing compelling and persuasive content that supports membership growth, strengthens the ISM brand and communicates the organisation's work effectively to members and the wider music sector.
You will also play a key role in managing the ISM's content strategy and SEO activity, working closely with the Website and Marketing Manager to improve content performance, increase visibility and attract new audiences through search. This will include content planning, keyword research, link-building activity and reporting on performance and engagement.
Working collaboratively across the organisation, you will identify opportunities to showcase the work of the ISM Group, including its campaigns, events, resources, legal services and thought leadership. You will also work closely with the Chief Executive on the production of Music Journal, secure profile-raising opportunities for senior representatives and support the development of speeches, presentations and briefing materials.
You will have significant experience in a communications, content, copywriting or marketing role and be able to demonstrate exceptional writing, editing and proofreading skills. You will have experience of producing engaging content for a variety of audiences and channels, alongside a strong understanding of content marketing, brand management and SEO best practice. If possible, you should have a music background. 
You will be joining a professional and committed staff team based in Bayswater, London. This is an excellent opportunity for a creative and proactive communications professional who wants to make a real impact in a leading organisation supporting musicians across the UK.

For a full job description for this role please visit our website. 

To apply please send a CV and covering letter saying why you are right the person for the job 

Closing date is Tuesday 1st September at 8.30am. First interviews will take place face-to-face on Tuesday 8th September. Applications generated by AI will not be considered.

The Role

This is a fantastic opportunity to join the Law Society's busy press team as a Junior Press Officer, helping to shape the media environment for solicitors and law firms across England and Wales. Working at the heart of a high-profile communications function, you will support the delivery of proactive and reactive media activity, helping to raise the profile of the Law Society and promote its work on behalf of members.

You will work closely with colleagues across Communications, Policy, International and Public Affairs to translate complex legal and policy issues into clear, engaging content for a range of audiences. You will help develop media materials, draft press releases, prepare briefing documents and support the delivery of impactful communications campaigns. The role will also involve building relationships with journalists, responding to media requests and helping to ensure that the Law Society's voice is represented accurately and effectively in the media.

You will monitor media coverage and developments across the legal, political and policy landscape, identifying opportunities and risks that could affect the profession. You'll also provide support for press events, media briefings and campaign activity, playing an important role in the day-to-day running of a busy and fast-paced press office. The role will also involve producing news summaries, maintaining media monitoring reports, updating press contact lists and supporting the smooth administration of the press office.

This is an exciting and varied opportunity for an ambitious communicator looking to build a career in media relations. You will gain valuable experience working on high-profile issues affecting the legal profession, while helping to enhance the Law Society's influence, visibility and reputation.

What we're looking for

• You will have excellent verbal and written communication skills, with the ability to produce engaging and accurate content from complex or technical information for a range of audiences. You will have a keen interest in media and public relations and be confident writing press releases, articles, briefing materials and social media content.
• You will be able to build effective working relationships with colleagues and subject matter experts, gaining their trust and engaging confidently in demanding or fast-paced situations. You will also have the ability to identify opportunities for media coverage and contribute creative ideas that support communications objectives.
• You will have strong organisational skills and be capable of prioritising a busy workload with minimal supervision. You will be able to work effectively under pressure, manage multiple deadlines and respond quickly to breaking news and emerging issues.
• You will demonstrate sound judgement, attention to detail and an understanding of the wider reputational impact of communications activity. A proactive and positive approach, together with a commitment to equality, diversity and inclusion, will be essential to success in the role.

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

We offer hybrid working (a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

We are looking for a communications officer on a 12 month fixed term contract to cover an internal secondment within our team. You will be an enthusiastic, creative individual who wants to pursue a career in communications. You will be excited by the prospect of improving and maximising our communications impact. 

You may be in the earlier stages of developing your career in communications and will be keen to learn, develop and hone a wide range of skills in digital communications, media, events management and publication production. Interest in and understanding of environmental policy and politics would be an asset. 

You will need excellent interpersonal skills as you will regularly liaise with our staff and support them in communicating their work. 

As an unflappable multi-tasker, you will be someone who enjoys managing varied work and who takes great pride in producing content to the highest standard and takes pleasure in achieving success as part of a team.  Attention to detail and sound judgement are vital in this role to maintain Green Alliance’s brand integrity. 

The Communications Manager provides operational leadership for CLAPA's communications delivery, ensuring communications and marketing activity is effectively planned, prioritised and delivered in support of the charity's strategic objectives. 

Reporting to the Head of Communications and Marketing, the postholder is responsible for translating the communications strategy into coordinated day-to-day delivery. They will oversee the planning, scheduling and operational management of communications activity across the organisation, ensuring work is appropriately prioritised, resources are allocated effectively and projects are delivered to a consistently high standard. 

The role directly manages CLAPA's Communications Officers, embedding effective planning, briefing and workflow processes that enable the team to deliver proactive, creative and high-quality communications.

Acting as the primary operational lead for communications delivery, the postholder will ensure colleagues across CLAPA receive responsive, well-planned communications support while maintaining clear priorities and protecting the team's capacity to deliver its best work. 

If you think you have the talent, passion and experience to help us ensure we can always meet the needs of the community we serve, we want to hear from you.

Senior Communications Officer (short term)

Key responsibilities
The post holder will work closely with the Foundation's Head of Marketing and
Communications and other teams and on the following tasks:

Content creation
 Plan and create content across digital channels, including for the website, video,
social media and newsletter
 Maintain the communications calendar
 Work with consultants, partners and women entrepreneurs to develop video
and written case studies.

Website and digital
 Produce web content, maintaining good SEO practice
 Update and maintain evergreen pages
 Draft, edit and publish blogs and news stories
 Produce and maintain the (roughly) monthly newsletter
 Produce social media content, including graphic and video content
 Monitor and manage our social media platforms, including
community/comment management

Supporting other teams
 Support other teams with content production, funder relationships and
reporting, including:
o Events support — invitations, promotional materials and briefings
o On-site event support — photography, video and branding
o Design and branding support

Systems maintenance and monitoring
 Manage shared mailboxes (website enquiries)
 Maintain comms assets, including videos, photos, logos, email signatures and
templates
 Maintain Dropbox, Canva and other tools
 Maintain consent records
 Maintain digital and media monitoring, analytics and reporting.
 Carry out other reasonable tasks as agreed with the Head of Marketing and
Communications.

About the role

We’re seeking a senior media and PR manager (fundraising and brand) to join our talented and ambitious media and PR team at an exciting time of growth for the charity.

As part of our 2025-2030 organisational strategy, we have ambitious plans to increase awareness, understanding, trust and engagement, to support the impact we can have for people affected by breast cancer and this role will play a key part in helping realise these ambitions.

You’ll lead all media and PR activity around Breast Cancer Now’s fundraising and brand marketing, developing and leading delivery of bold and ambitious annual media strategies for these areas that support the charity to supercharge progress for anyone affected by breast cancer. You’ll ensure all plans are tightly aligned to the charity’s strategic ambitions and integrated across owned, earned, shared and paid channels for consistency and greatest impact.

You’ll build media profile that positions Breast Cancer Now as determined leaders and as the ‘charity partner of choice’, raising awareness, engagement and support among actual and potential supporters across our fundraising activity, from our wide range of fundraising challenge events and flagship campaigns, to driving excellent results for corporate partnerships around shared values and targets in a way that makes us an aspirational charity to partner with.

Leading media and PR for our brand marketing activity, you’ll work closely with the brand marketing team and have a unique opportunity to work closely with our world/industry leading brand marketing agency to provide counsel and support the shaping of creative media and PR activity that best amplifies the charity’s brand across the year. Key to this role is ensuring relevant internal stakeholders are brought in where appropriate.

You’ll also play a key part in supporting the day-to-day leadership of the wider media and PR team.

About you

Excellent at building and nurturing impactful relationships both internally and externally at all levels, you’ll be an effective negotiator with the ability to balance complex and sensitive needs across stakeholders (including corporate partners, agencies, fundraisers, and journalists) to secure media profile that cuts through and resonates with key audiences. You’ll also be a sensitive in your interactions with people affected by breast cancer who support our work.

Drawing on strong experience of working in health communications, and media/PR relations environments, you’ll digest and translate complex health information and create compelling copy at pace for media. With an instinctive news sense you’ll identify and be quick to seize proactive and reactive opportunities to secure impactful media profile. 

A creative thinker, you’ll bring fresh ideas and bold thinking to help elevate the charity’s brand, cutting through the media noise with smart, stand-out storytelling. You’ll be agile in feeding into and delivering campaign ideas that make an impact.

A natural planner with a strategic mindset, you’ll work closely with colleagues to forward plan and consider the bigger picture while ensuring tight alignment and consistency across all communications output. Your ability to prioritise multiple and complex projects and handle conflicting demands and tight deadlines will also be key to the success of your team.

Job description and benefits

The job description and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

The salary range is: £47,000 and £52,000 per annum

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date: Friday 14 August 2026

Interview date week commencing 23 August 2026

Are you passionate about using research and evidence to influence climate policy and support local and strategic authorities to deliver their climate targets? Do you enjoy working across research, policy and stakeholder engagement in a collaborative, mission-driven organisation? Are you interested in data and impact? Then you could be UK100's new Research and Insights Officer!

You will support the delivery of UK100's research programme, helping to design and deliver projects that generate practical insights for local government. From conducting desk research and stakeholder interviews to producing reports, you'll help turn evidence into actionable recommendations that support ambitious climate action.

You'll also play a key role in translating research into policy and advocacy, through monitoring policy developments and helping to coordinate member networks and working groups. You'll lead on tracking the impact of our programmes by gathering evidence and maintaining organisational knowledge and data systems.

Research programme delivery:

• Support the Research Manager across UK100’s research, policy and member engagement workstreams, contributing to the development and delivery of projects and outputs aligned with organisational priorities and strategic objectives.
• Support the delivery of a research project focused on improving energy performance in the private rented sector. This will include stakeholder and policy mapping, coordination of qualitative fieldwork with local authorities and key stakeholders, and contributing to the development of outputs such as reports.
• Support the broader research programme through activities such as stakeholder interviews, desk-based research, and the development of research tools including surveys, questionnaires, discussion guides and workshop materials.

Policy, advocacy and parliamentary engagement:

• Translate research insights and evidence into policy and advocacy outputs.This includes monitoring relevant legislation, inquiries and policy developments; contributing to consultation responses and policy briefings; and identifying opportunities for engagement.
• Support engagement with parliamentarians and government departments, helping to organise roundtables and meetings that enable members to share evidence and insights with decision-makers.

Impact tracking:

• Lead the tracking and demonstration of UK100's impact, including gathering qualitative and quantitative evidence of our work's outcomes, speaking with member councils about the difference our support has made, and developing case studies that capture and communicate this impact.
• Support the development and maintenance of UK100’s CRM database, website and Knowledge Hub, using data and insights to help track, and demonstrate organisational impact.

Member engagement:

• Support member engagement networks and working groups, including agenda setting, meeting coordination, development of materials, and ongoing administrative support to ensure effective delivery against timelines and objectives.

Communications and dissemination:

• Support the dissemination of research and policy outputs across UK100's network and wider stakeholder base through social media, events, email communications, and contributions to the newsletter.
• Organise and support UK100’s presence at internal/external events, and positively contribute to raising UK100's profile in line with our guidance on branding, tone of voice and key messages.

Job Specification:

Essential Criteria:

• Understanding of research methods
• Knowledge of UK public policy and policymaking processes.
• Experience supporting research projects from planning to delivery and producing written outputs such as reports or briefings.
• Experience coordinating meetings or workshops
• Experience working with multiple stakeholders and managing competing priorities.
• Strong research and analytical skills.
• Excellent organisational and project coordination skills.
• Ability to manage multiple tasks and meet deadlines.
• Ability to work collaboratively across teams and with external stakeholders.
• Committed to the vision, mission and values of UK100

Desirable Criteria:

• Understanding of the structures and functions of local government in the UK
• Awareness of climate, energy efficiency, or sustainability policy issues.
• Familiarity with communications and public affairs.
• Experience working in a policy, research, think tank, charity, or local government environment.
• Experience collecting and analysing impact or evaluation data.

First interviews will take place online across the 22nd and 23rd of September.

For more information, please read the attached recruitment pack.

INTRODUCTION TO THE ROLE

iniva is seeking an experienced, thoughtful and collaborative Website & Communications Manager to join our team at a pivotal moment for the organisation. The role sits at the heart of Living Legacies: Collaboration, Community and Radicality, a four-year National Lottery Heritage Fund project that activates iniva’s archive and connects it with communities through exhibitions, events, podcasts, oral histories and digital resources. Working at iniva is dynamic, creative and purpose driven. As a small organisation, we value people who can work confidently on their own initiative while collaborating closely with colleagues, freelancers and partners. This part-time role (3 days per week) is offered as a fixed-term contract over four years, with responsibilities evolving across the project lifecycle — from strategy and planning in the early stages to website redevelopment, major public programmes and legacy outputs in later phases. The Website & Communications Manager will work closely with the Project Manager and wider team to support clear communication, shared understanding and joined-up audience engagement. The role plays a key part in shaping how audiences encounter Living Legacies and iniva more broadly, ensuring communications are inclusive, accessible and grounded in the organisation’s values. We’re looking for someone who cares about creating more equitable cultural spaces and enjoys sharing stories that connect artists, archives, and communities.

IDEAL CANDIDATE

This role would suit a practical and organised communications professional with strong writing and digital skills. You will be a confident and clear communicator, able to produce engaging, accessible content for a range of audiences across web, email and social media. You will have experience working with websites, including contributing to or supporting a WordPress (or similar CMS) website redevelopment, and be comfortable collaborating with website developers to deliver user-friendly, accessible digital experiences. You will bring the ability to plan and coordinate work across multiple projects, managing timelines, contributors and priorities effectively. Experience supporting or overseeing freelancers such as PR consultants, graphic designers, photographers, videographers etc or external partners is helpful, alongside a collaborative approach and good organisational skills. We are particularly interested in candidates who bring transferable skills from other sectors, along with curiosity, initiative and a willingness to learn. You should be motivated by working in a small, purpose-driven team and be committed to inclusive, accessible communication. This role supports a multi-year heritage project focused on the histories and practices of Black and Global Majority artists. We particularly welcome applicants with lived experience and/or a strong interest in these areas, and a commitment to inclusive, anti-racist and accessible communication practices. We know that no one will meet every requirement. If you meet most of the criteria and feel excited by the role, we encourage you to apply

Role Purpose

The Website & Communications Manager will lead iniva’s communications for a four-year fixed-term
project (3 days per week), with responsibilities evolving across the project — from setting up systems
and plans in Year 1 to delivering public activity, website redevelopment and legacy outputs in later
phases.

Focusing on Living Legacies, the postholder will lead communications activity to grow and diversify
audiences while maintaining strong engagement with existing audiences. They will manage a small
communications team, including the Communications Coordinator, and coordinate different
freelancers over the life of the project, such as a PR Consultant, Website Developer and Podcast
Producer to deliver clear, consistent and values-led communication across the organisation.
Working closely with a freelance Website Developer and internal teams, the postholder will oversee
the redevelopment of iniva’s website, ensuring it is accessible, user-friendly and supports the
project’s digital content and long-term needs. They will also work collaboratively with the Senior
Fundraising Manager, Project Manager and Project Curator to ensure joined-up, timely storytelling that
reflects the aims of the project and supports audience engagement.

Project Specific Duties

The duties below reflect the role across its four-year term. Activity in Years 1–2 will focus on
communications planning, audience development, team coordination and early digital work. Website
redevelopment (Years 2–3) and press activity for exhibitions (Years 3–4) will increase in later phases.
Not all responsibilities will be active at the same time.

Communications Strategy, Planning and Audience Development

• To review, refine and deliver the Living Legacies Communications Plan in collaboration with the wider project team, ensuring alignment with audience development goals, legacy planning and funder expectations.
• To lead audience development activity for Living Legacies, balancing growth and diversification with the retention of iniva’s existing audiences.
• To ensure consistent application of iniva and Living Legacies brand, tone of voice and values across all communications outputs.
• To establish and maintain communications systems, workflows and standards to support effective delivery across the team and with external contributors.
• To manage marketing, communications and documentation budgets ensuring activity is delivered within agreed resources for the organisation.

Website Redevelopment & Digital Experience

• To provide oversight of the redevelopment of iniva’s website (2027-2028), working closely with the Website Developer and internal stakeholders to ensure the site meets accessibility standards, audience engagement objectives and digital preservation needs.
• To manage the Website Developer and relevant budget lines to deliver a user-friendly, accessible website that supports archival access, digital outputs and the wider public programme.
• To ensure the website reflects the interpretive aims of Living Legacies and supports long-term access to project outputs, including oral histories, exhibitions and archival content.
• To gather and commission content from project partners and programme leads to ensure inclusive, participant-led storytelling is reflected across digital platforms.

Content, Campaigns & Creative Management

•  To oversee the creation, scheduling and publication of engaging digital content for Living Legacies, working with the Communications Coordinator across social media, email newsletters and website updates to raise awareness of the project, grow and engage existing and new audiences, and share stories, opportunities and project milestones.
• To commission and manage promotional materials, including digital and print assets, working with graphic designers, photographers, videographers and other freelance creatives to create compelling content that reflects the project's values and reaches diverse audiences.
•  To provide clear briefs, quality control and sign-off for commissioned content, ensuring outputs are on brand, accessible, high quality and delivered on schedule, and support meaningful engagement with participants, partners and audiences.
• To coordinate the promotion of project events and exhibitions, including digital and print listings, invitations, ticketing and on-site communications logistics, helping to maximise attendance, participation and the visibility of Living Legacies across communities and partner networks.

Monitoring, Evaluation & Reporting

• To oversee monitoring and evaluation of communications activity for Living Legacies, drawing on digital engagement data across web, email and social media platforms to understand audience reach, engagement and impact.
• To lead on communications-related reporting for senior management, the Board and funders, working with the Communications Coordinator to collate insights, data and evidence that demonstrate impact, learning and audience development.
• To use evaluation findings to inform ongoing communications strategy, audience development activity and project learning.

Collaboration & Internal Coordination

• To work collaboratively with the Project Manager, Project Curator, Senior Fundraising Manager and wider iniva team to ensure consistent messaging, joined-up communications and coordinated project delivery across all strands.
• To support shared understanding of communications priorities across exhibitions, podcasts, oral histories and community engagement activity, ensuring coherence of messaging and audience experience.
• To contribute to a culture of knowledge sharing, collective responsibility and values-led working across the organisation.

Press & Public Relations

•  To provide oversight and be the main point of contact for press and media activity for LivingLegacies, setting priorities, approving messaging and coordinating delivery with the Freelance PR Consultant, annually for three major project exhibitions and public programme (2027-2030).
• Liaise with external PR consultants to support programme promotion, ensuring assets and information are shared accurately and on time.
• To support the development and approval of press materials, including press releases and image assets, ensuring clarity, consistency and alignment with project messaging and organisational values.
• To oversee media listings, press scheduling and coverage tracking, using insights to inform future communications planning in consultation with the PR Consultant.
• To ensure compliance with funder branding and visibility requirements, including National Lottery Heritage Fund acknowledgement guidelines.

General Duties (In common with all iniva staff)

• To support the philosophy, aims and objectives of iniva and to champion its work.
• To promote and support equality, diversity and inclusion for all staff, contractors, volunteers and stakeholders.
•  To uphold collective responsibility, knowledge sharing and team working across the organisation.
• To contribute to, and follow iniva’s organisational policies and procedures, particularly policies relevant to your defined responsibilities and area of work.
• To ensure proper record keeping, filing and archiving of all communications and documentation related to your area of work.
• To engage in continuing professional development, seeking to stay up to date with developments and best practice in your area of work.

Note: This is a description of the job as it is at present constituted. It is iniva’s practice to examine job
descriptions regularly and to update them to ensure that they accurately reflect the job required to be
performed, or to incorporate proposed changes.

PERSON SPECIFICATION

The postholder for this role should demonstrate the following qualifications, experience, skills and
knowledge:

Essential

• Proven experience developing and delivering a communications strategy, ideally for cultural or heritage projects.
•  Experience in website development or managing website redevelopment projects, including working with web developers on design, UX, accessibility and audience engagement.
•  Strong copywriting and editorial skills, with the ability to produce clear, engaging and accessible content across platforms.
•  Experience creating and scheduling content for digital channels, including social media, email newsletters and websites.
•  Understanding of accessibility standards for digital content (e.g. WCAG 2.2) and inclusive communication practices.
• Experience in line management of staff and commissioning or supervising freelance creatives — including PR professionals, website developers, graphic designers, videographers, photographers and content producers — to deliver high-quality, on-brand and accessible content.
• Experience coordinating press and media engagement, including drafting press releases and managing listings.
• Ability to collect and interpret digital engagement data (e.g. social media insights, email performance, web analytics) for evaluation and reporting.
• Strong organisational and time-management skills, with the ability to manage multiple deadlines and priorities.
• Collaborative approach and experience working across teams to ensure consistent, values-led messaging.

Applicants do not need agency-level PR experience; experience of coordinating or overseeing
press activity within a wider communications role is sufficient. We are not expecting candidates
to demonstrate equal depth across all areas; instead, we are looking for a strong overall match
against the Essential criteria.

Desirable

• Familiarity with iniva’s mission, and an understanding of visual arts, archives or Black and
• diaspora cultural heritage in the UK. Experience promoting exhibitions, podcasts, or public programmes within an arts or heritage
• context.
• Knowledge of web content management systems (e.g. WordPress), email marketing tools
• (e.g. Mailchimp) and marketing management tools (e.g. SocialBee and Hootsuite).
•  Experience producing or editing visual content using graphic design tools (e.g. Adobe Creative
• Suite, Canva and Figma), with an eye for layout, accessibility and brand consistency.
•  Experience developing or applying audience development strategies.
•  Understanding of digital preservation principles for online content.
• Experience creating inclusive, participant-led storytelling in partnership with community
• groups.
• Confidence in briefing designers and overseeing the production of promotional materials
• across print and digital.
• Awareness of brand compliance and funder visibility guidelines (e.g. The National Lottery Heritage Fund).

Note: Applicants cannot be expected to be equally strong on all the above criteria, but to provide
evidence across the range, in varying strengths and combinations. iniva are committed to supporting
staff in training and support to achieve the standards required to undertake the role.

About Morden College

We’re an almshouse charity with a proud history of providing homes, support, and care for older people in south-east London for over 300 years. Today, we’re building on that legacy with a clear and ambitious strategy focused on enabling our residents to live as independently, safely, and meaningfully as possible. We aim to create thriving communities where every person feels known, valued, and supported.

We provide almshouse accommodation and care services to over 250 older people across two sites in Blackheath and Beckenham, including our 28-bed care home and domiciliary care services. Our vibrant and diverse resident community enjoys a wide range of events and activities, and each site offers welcoming spaces for socialising, including bars and Café 19 in the award-winning John Morden Centre.

At the heart of everything we do is a commitment to dignity, purpose, and inclusion. We actively combat loneliness, challenge ageism, and promote healthy ageing. As part of our team, you’ll help foster social connection and contribute to a community where both residents and staff can thrive. We embrace equity, diversity, and technology to deliver sustainable, high-quality services that make a lasting difference.

Role overview

Communications plays a vital role in helping Morden College deliver its vision and strategic ambitions.

We're looking for an experienced Communications Manager who can create clear, engaging and impactful communications that help residents and colleagues feel informed, connected and involved in the future of Morden College.

This is a highly collaborative role at the heart of our organisation. Working across teams, you'll help bring our strategy, values and ambitions to life through communications that build understanding, trust and a shared sense of purpose. You'll support colleagues and leaders to communicate effectively, explain change clearly, celebrate success and ensure residents receive timely, accessible and meaningful information.

We're looking for an exceptional writer and communicator with a talent for turning complex information into clear, engaging content. You'll be naturally curious, enjoy building relationships, and have a strong editorial eye for what matters most to different audiences.  You'll know how to communicate with clarity, empathy and impact.

You'll lead the development and delivery of internal and resident communications across a range of channels, including newsletters, website content, the resident portal, leadership communications and our staff intranet. You'll also play a key role in strengthening communication practices across Morden College, improving planning and ways of working, supporting colleagues to communicate confidently, and ensuring communication is consistent, accessible and audience-focused.

You'll oversee the day-to-day development of key communication platforms helping to ensure they remain effective tools for information sharing, engagement and community connection.

Most importantly, you'll help ensure our communications reflect who we are: an ambitious, responsible, compassionate and collaborative organisation committed to creating thriving communities where people in later life can live with independence, dignity and purpose.

Main Responsibilities of the role
1. Communications planning and ways of working

Develop a structure, consistent and audience-focused approach to communications across Morden College by:

• Creating communication plans, schedules and content calendars
• Establishing clear processes for requesting, developing and approving communications.
• Introducing guidance on lead times, responsibilities and expectations
• Supporting teams to plan communications proactively
• Developing templates, tools and guidance to improve the quality and consistency of communications
• Building understanding of how colleagues can work effectively with the Communications function
• Supporting the development and effective use of digital communication systems, including CRM-based platforms, to improve audience understanding, communication planning and engagement
• Working collaboratively with colleagues to ensure communication systems support accurate information management, effective targeting and a positive user experience
• Using insight, feedback and engagement data to continually improve communications and strengthen audience engagement

2. Content and storytelling

Capture engaging and high-quality communications that help residents and colleagues understand, connect with and contribute to life at Morden College.  This includes:

• Resident newsletters
• Website stories and organisational updates
• Annual report and impact reporting content
• Stories celebrating residents, colleagues and partners
• Communications about strategic priorities, service improvements and organisational change
• Content that demonstrates how Morden College is evolving to support more people in later life

3. Resident communications

Working closely with colleagues in Resident Services to:

• Develop and maintain website and resident portal content
• Create accessible communications for residents using a range of channels
• Support resident meetings, engagement activities and events
• Deliver information campaigns across our communities
• Ensuring communications are inclusive, accessible and easy to understand

4. Colleague communications

Working across the Charity to deliver effective internal communications, including:

• SharePoint intranet content
• CEO updates and leadership communications
• Quarterly College Conversations staff briefings
• Organisational announcements
• Change communications
• Support HR with colleague engagement initiatives
• Working closely with the Records Management Lead to promote good information-sharing and best practice in document management

5. Supporting organisational change 

Support leaders and teams to communicate change effectively, including:

• Progress against strategic priorities
• New services and initiatives
• Technology and new ways of working
• Sustainability and ESG activity
• Service improvements and organisational developments

6. Communication standards and brand

Champion high-quality communications by:

• Promoting brand guidance and tone of voice using the Morden College Message House
• Supporting colleagues to communicate effectively and confidently
• Encouraging accessible communication practices
• Developing templates, guidance and communication resources
• Promoting high standards of writing, editing and content creation
• Arranging and using high-quality photography, video and visual content
• Supporting effective communication planning and coordination across the organisation

Person specification

About you

You are an experienced and confident communications professional who combines strong writing skills with the ability to build relationships, influence colleagues and create effective ways of working.  You enjoy understanding complex organisations, finding the stories that matter and turning complex information into clear, engaging communications.

You are organised, proactive and confident working with people across all levels of an organisation. You will bring a collaborative approach, helping colleagues communicate more effectively while ensuring communications are planned, consistent and aligned with Morden College’s values and priorities.

Essential criteria

• Experience working in a communications role, particularly internal communications, colleague engagement or organisational communications
• Excellent writing, editing and proofreading skills.
• Experience creating engaging communications across a range of channels and audiences
• Experience developing communication plans and coordinating communications activity
• Experience managing websites, newsletters, intranets or other communication platforms
• Ability to understand complex information and translate it into clear, accessible and engaging messages
• Experience building effective relationships and working collaboratively with colleagues at all levels
• Strong organisational skills with the ability to manage multiple priorities and deadlines
• Understanding of inclusive and accessible communication practices
• A proactive, collaborative and solutions-focused approach

Desirable criteria

• Experience working in a charity, housing, care, health, community or similar organisation
• Experience communicating with residents, service users or community groups
• Experience supporting organisational change and engagement activities
• Experience using SharePoint, CRM systems or similar intranet platforms
• Experience using audience insight and analytics to improve engagement
• Understanding of GDPR, information-sharing and good digital practice
• Experience supporting the development or implementation of CRM systems, customer databases or digital engagement platforms.
• Understanding of digital inclusion and approaches to increasing confidence in using technology
• Experience creating photography, video or visual content.
• Experience working with older people or services that support people in later life

Location: Blackheath with option to work at our Beckenham site 

Reports to: Head of Impact

DBS Disclosure: Enhanced

Please note the applications for this role will close on 02/09/2026 with the interview dates to be confirmed.