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Working across the whole secretariat, from campaigns to communications to fundraising, this role is critical in the running of the organisation and supporting the aims of the coalition.
The Membership Engagement Manager will ensure TCC effectively supports its membership to become more than the sum of its parts, playing a pivotal role in strengthening and expanding our coalition by building and facilitating meaningful relationships with member organisations, both new and existing. This position is responsible for enhancing member engagement, ensuring the delivery of value to our members, and supporting the organisation's strategic objectives through effective membership management and communications.
JOB DESCRIPTION
Member Engagement & Support
Serve as the primary point of contact for member organisations, addressing inquiries and providing support to enhance member satisfaction.
Develop and implement strategies to increase member engagement, including organising events, webinars, and networking opportunities, including regular All Coalition Meetings and Annual Movement Gatherings.
Facilitate onboarding processes for new members, ensuring a smooth integration into the coalition.
Ongoing relationship management of members, including effective outreach and communications
Invoicing membership fees and ensuring payment is made
Lead on communications to members through a regular newsletter and ad-hoc communications around campaigns
Supporting members to engage with TCC activity
Work with colleagues to co-create campaigns and activities that meet member needs and ambitions
Membership Growth & Retention
Design and execute membership recruitment campaigns to attract new member organisations.
Monitor membership trends and feedback to develop retention strategies and reduce member attrition.
Collaborate with the Digital Campaigns Manager to promote membership benefits and success stories.
Data Management & Reporting
Maintain accurate and up-to-date membership records using the organisation's CRM system.
Generate regular reports on membership statistics, engagement levels, and feedback to inform strategic decisions.
Analyse data to identify opportunities for enhancing member value and engagement.
Infrastructure to support Collective Impact
Responsible for the maintenance and development of the central Member Resource Hub
Responsibility for managing the day to day delivery of the Local Intelligence Hub project (online data hub providing climate-relevant data at a constituency level), including being the key contact with our external partner organisation who maintain and develop the hub, and keeping TCC members and staff involved and informed about the project as needed.
Contribute to the development of programs and services that meet the evolving needs of members.
Represent the organisation at external events and forums to promote membership and build partnerships.
The job description is not exhaustive and you may be asked to carry out additional tasks which are appropriate to your job role, as required by your line manager
PERSON SPECIFICATION
Essential
Proven experience in membership management, stakeholder engagement, or a related field.
Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders, using facilitation skills to bring people together in a meaningful way
Excellent organisational skills, with the ability to manage multiple projects simultaneously and meet deadlines.
Some experience of line management of volunteers or paid staff
Proven ability to support the work of committees and take minutes.
Demonstrable experience of organising meetings and conferences.
Proven ability to maintain simple accounts and oversee budgets.
Able to handle administrative tasks in a quick and efficient manner, including organising meetings and responding to enquiries quickly
Works well as part of a team, but also a self-starter that’s able to take initiative while working with little supervision
Highly organised and meticulous.
Commitment to EDI and representation
Desirable
Experience working within a coalition or membership-based organisation.
Familiarity with the climate and environmental sector.
Knowledge of best practices in member engagement and community building.
Proficiency in using CRM systems and data analysis tools to manage membership information and generate insights.
The Climate Coalition is the UK's largest group of people dedicated to action against climate change.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
Creating stronger communities through the power of volunteering
Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.
Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.
We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
We connect businesses with communities, creating meaningful employee volunteering projects.
We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Role Description
Volunteering Matters Brighter Futures CEC works with pupils (aged 12-18) who are care experienced or on the edge of care across the City of Edinburgh.
The project has two parts, one is to work one to one with the young people referred to the project, supporting them to experience a volunteering placement with local charitable organisations that will build their confidence and allow them to grow and learn new things in a different environment out with school.
The second part is our group work, the Youth Engagement Manager will be responsible for up to 7 small groups within schools across Edinburgh.The Youth Engagement Manager supports the young people engaged in the groups to develop and deliver a Youth Social Action project within their community.
We’re looking for a patient and engaging Youth Engagement Manager to join the Brighter Futures team in Edinburgh. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values and strategy.
Due to the nature of this role and the needs of the young people we support, including the requirement to provide appropriate support and engagement for young males with complex experiences, there is a genuine occupational requirement for the postholder to be male under Schedule 9 of the Equality Act 2010.
Key Duties & Responsibilities
To build relationships with the young people, acting in a non-judgemental way to support them through their Brighter Futures journey.
Consistently role modelling and displaying Volunteering Matters organisational values
Deliver and develop the Brighter Futures Schools programme across the City of Edinburgh, meeting ambitious targets and milestones, ensuring all young people engaged achieve positive outcomes
Develop and deliver our Social Action group work project in different schools across Edinburgh.
Work alongside staff form residential units, parents and carers to help support building a relationship with the young people referred to our one-to-one work
Build relationships with different high schools across area through both our group work and one to one program.
To maintain excellent relationships with charity and not-for-profit partners in Edinburgh - ensuring diverse, high quality volunteer roles are available that reflect the needs and interests of young people.
Establish and maintain effective working relationships with internal and external stakeholders including colleagues, volunteers, families, school staff, social work, NHS, Education partners, third sector organisations and others.
Support the young people to complete awards and qualifications linked to their volunteering.
To manage all elements of a young persons experience, from referral to completion of their journey
To manage the risk assessment, safeguarding, quality assurance and audit processes as appropriate
Ensure monitoring, impact and evaluation information is collected and that Brighter Futures meets it’s agreed targets, reporting format and schedule.
Assist the Senior Project Manager by preparing Impact Reports
Administration tasks including maintaining effective and accessible records, the use of Microsoft Office, Teams, Zoom and other software such as Canva
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Skills / Knowledge Required
Excellent knowledge & understanding of the life challenges and issues that young people face in Scottish society including an understanding of “The Promise” as well as understanding of trauma informed practice.
Experience delivering a youth work approach to young people who challenge.
An understanding of how to assess the needs of an individual using a person-centred approach
Excellent written and verbal communication skills including being able to have strategic conversations with partners and stakeholders one minute and talk to an anxious or unsure young people the next.
Excellent organisational skills including strong attention to detail, the ability to manage a busy workload, and prioritise effectively
Excellent IT skills including the use of Office 365, Microsoft Teams and other software packages including a CRM.
Ability to think on your feet, act quickly and respond to situations as well as demonstrate common sense and initiative.
The post holder should be non-judgemental, competent, conscientious and self-aware.
Ability to develop and sustain relationships with a wide range of people.
Experience Required
Significant experience working directly with young people, specifically those who are care experienced or who face life challenges
Experience of youth work in a group setting
Experience in all aspects of effective Volunteer Management (recruitment, training, support)
Experience developing strong working relationships, with a range of internal and external stakeholders
Experience of project management, achieving goals, managing a busy workload and working to deadlines
Experience of measuring the impact of mentoring/volunteering, and understanding the results
Understanding of and full commitment to Equality, Diversity, and Inclusion
Qualifications Required
Relevant experience and values alignment is more important for this role than specific qualifications
Location
This role is based in Edinburgh, a large part of your hours will require you to work within the community and schools, for the other hours you will have the opportunity to work from home. The postholder will require good internet access to enable remote working, and a suitable home office space. I.T. equipment and infrastructure will be supplied.
PVG
This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. We will support you to become a PVG member if you are not already. Having a conviction will not necessarily cause a bar to employment.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
Flexible Working by Default (re hours & place of work)
Unlimited Annual Leave
Employee Pension scheme
Life Assurance
Cycle to Work Scheme
Season Ticket Loan
Employee Assistance Programme
Enhanced sick and family leave.
Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.
Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.



The client requests no contact from agencies or media sales.
This is an exciting opportunity to shape the future of our Advice Centre at NTSU as we deliver our ambitious new strategy focused on student advocacy, belonging and care.
You’ll lead our Advice Centre, ensuring students receive high quality advice, representation and advocacy when they need it most. But this role is about much more than managing casework.
We're looking for someone who can think beyond traditional advice services, using insight, evidence and student experiences to influence change across the University and improve outcomes for students. You'll play a key role in identifying emerging issues, championing student interests and ensuring student voices help shape policy, practice and decision making.
Working closely with colleagues across Membership Services, you'll build strong partnerships with our Student Voice team to drive advocacy work and support elected officers and student representatives. You'll also work alongside our Opportunities team to help create a culture of support, belonging and early intervention across all student-facing services.
This role would suit someone who enjoys leading people, developing services and working collaboratively to solve problems. We're looking for someone who is willing to challenge existing ways of working, embrace innovation and help us develop an Advice Centre that is responsive, inclusive and genuinely student-led.
What you'll be doing:
What we're looking for:
Why work for NTSU?
At NTSU, you'll be part of a supportive and ambitious organisation that exists to make students' lives better. Working as the Advice & Advocacy Manager not only positions you at the heart of delivering meaningful impact on students every day but also offers a range of benefits designed to support your professional and personal growth.
The client requests no contact from agencies or media sales.
The Digital Communications Officer will play a key role in sharing BTO’s stories with a wide audience via digital projects. The postholder will plan, film, edit, and publish short-form videos across different platforms, including BTO’s YouTube, social media accounts and website. They will manage the image library and develop a video library, coordinate film shoots across the organisation, and train and support BTO staff and volunteers with video projects to achieve the Digital Communications Strategy.
The successful applicant will have excellent videography skills, with proven experience in the production and editing of video content, knowledge of video editing software Adobe Premiere Pro or equivalent, and a good understanding of social media platforms, particularly YouTube. They will display an understanding of legal and ethical considerations in digital communications, such as copyright, and show a commitment to increasing equity, diversity, and inclusion. They will have a passion for nature with good knowledge of British birds and wider natural history, with the ability to translate BTO science into compelling videos for a range of audiences.
This position is based at our HQ in Thetford, Norfolk, although you will be able to work from home part of the time on a hybrid working regime and flexible start and finish times can also be accommodated to ensure a good work-life balance.
You can read the full role description by clicking on the role description under 'supporting documents' in the job details on our careers page. Please contact us if you are not sure if you meet all the criteria for the role and would like to discuss the role in more detail.
Please note that, if you are the successful candidate, you will be required to provide documentary evidence of your right to live and work in the UK. Unfortunately, we are not able to offer visa sponsorship at this time.
WHAT WE OFFER
Closing date for receipt of applications is 23:59 on Sunday 5th July and Interviews will be held in Thetford on Tuesday 21st July. If you have any questions, please contact us.
If you have a disability or long-term illness that otherwise prevents you from meeting any of the essential criteria, please contact us to discuss whether a reasonable adjustment could be made.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.
We recognise that candidates from minority ethnic groups are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a minority ethnic background, you'll be guaranteed a first stage interview.
In cases where we receive a very high volume of applications, we may need to limit the number of Guaranteed Interview Scheme candidates progressing to interview.
Charity No. 216652 (E&W); SC039193 (Scotland)
Are you an inspirational leader looking for your next challenge? Would you like the opportunity to lead a respected charity dedicated to helping people live well with sight loss and shape the future of accessible, inclusive support across York and beyond?
MySight York is an independent local charity supporting people to live independently, confidently and without barriers. Through a wide range of practical, emotional and social support services, including advice, counselling, befriending, digital inclusion, assistive technology support and its award-winning Eye Care Support Pathway, MySight York empowers people to make informed choices and live well with sight loss.
Driven by a vision of a York where people with sight loss can live independently, equally and without barriers, MySight York works tirelessly to champion accessibility, inclusion and equality. The charity supports around 1,700 people every year and is recognised nationally for its innovation, partnerships and leadership within the sight loss sector.
We now have a fantastic opportunity for a new Chief Executive Officer to lead MySight York into its next chapter, building on strong foundations while delivering an ambitious strategy that will expand the charity's reach, influence and impact.
The Role
Reporting to the Board of Trustees, the Chief Executive Officer will provide strategic leadership, vision and direction for MySight York, ensuring the organisation remains financially sustainable, delivers high-quality services and continues to amplify the voices of people living with sight loss.
Key responsibilities will include:
The Person
We are seeking an inclusive, compassionate and strategic leader who is passionate about making a meaningful difference to the lives of people with sight loss.
The successful candidate will bring:
Why Join MySight York?
This is a unique opportunity to lead a respected and ambitious charity at a significant point in its development. You will have the chance to:
If you believe you have the experience and leadership qualities to lead MySight York through its next phase of development, we would be delighted to hear from you.
If this sounds like the opportunity for the next phase of your career you can download the recruitment pack (attached) for more information. To apply please send your CV.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Manager - Our Place and Our Voice
Pay: £37,650 - £41,250 per annum, pro rata
Hours: Part-time. 28 hours a week
Work Pattern: Spread across Monday to Saturday (mostly Monday to Friday, 9am to 5pm, with occasional Saturday work to support events and projects)
Contract Period: Permanent
Location: AoD Our Place Project, Normand Croft Community School, Lillie Road, London SW6 7SR
About Action on Disability
Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people.
AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled.
We deliver four key services: Young Lives & Families, Employment, Welfare Benefits, and Independent Living.
Purpose of the Role
The Part-Time Manager for Our Place and Our Voice leads AoD’s work on co-production, peer support, campaigning and community engagement. The postholder ensures Disabled people are actively involved in shaping services, influencing policy and strengthening their voice within the local community and beyond.
The role coordinates peer-led programmes, develops accessible training and events, and builds partnerships that promote inclusion and representation. Working closely with the Chief Executive and Chief Operating Officer, the postholder ensures that AoD’s values of co-production and Disabled leadership are embedded throughout the organisation.
Main Responsibilities
1. Lead, plan and coordinate AoD’s Our Place and Our Voice programmes, including co-production, peer support and community engagement initiatives.
2. Develop and deliver accessible training, workshops and events that build confidence, skills and leadership among Disabled people.
3. Recruit, supervise and support volunteers, peer facilitators and freelancers to deliver activities safely and effectively.
4. Build and maintain positive partnerships with local authorities, VCSE organisations, health services and community networks to promote the voice of Disabled people.
5. Promote co-production practice across AoD’s services, working with other managers to embed user involvement in service design and review.
6. Ensure all activities are inclusive, accessible and aligned with the Social Model of Disability.
7. Monitor and evaluate project performance, including collecting data, feedback and case studies to evidence impact.
8. Manage budgets within agreed limits and support financial planning and reporting to the Chief Executive.
9. Prepare and submit funding applications and tender bids (in conjunction with the Chief Executive) to support programme sustainability and growth.
10. Ensure compliance with AoD policies and procedures, including safeguarding, health & safety and data protection.
11. Represent AoD positively at external meetings, forums and events, promoting our work and values.
12. Work collaboratively with other AoD departments to promote shared learning and inclusive practice.
General Responsibilities
Work in line with AoD’s aims, values and the Social Model of Disability.
Organisational responsibilities
All staff share responsibility for upholding AoD’s values and ensuring that our work reflects the principles of the Social Model of Disability. In this role you will:
In return we offer
Additional Information
Closing Date: 24th July
Interview Dates: 4-6th August
N.B. We reserve the right to interview and close the deadline early should a suitable applicant apply
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.
We particularly welcome applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People’s Organisation, we believe lived experience brings valuable insight and leadership to this role. We will provide reasonable adjustments at all stages of recruitment and employment.
No agencies please.
The role
We’re seeking a Prospect Research Manager to join our collaborative Philanthropy and Partnerships team. This is an exciting new role in the team as we invest in building our high value pipelines across trusts, foundations, major donors and corporates.
We have worked with a consultant to lay the foundations for a new to the organisation prospect research function. Over the last five years, our database has grown considerably, offering a strong opportunity to enhance our prospect research. We are looking for a full-time member of the team to take this work forward, embed an insight led approach to prospect research and work with the team to effectively manage pipelines and grow income.
The Prospect Research Manager will play a critical role in driving the organisation’s growth by prioritising the identification and development of new prospects and building a strong, sustainable pipeline. A key focus of the role will be on effectively segmenting and prioritising prospects, using data-driven insights to inform decision-making and ensure resources are directed towards the highest-value opportunities. The postholder will work closely with fundraisers, demonstrating a collaborative and proactive approach. Success in this role will require speed and agility, being able to quickly interpret briefs, distil complex information into clear, actionable insights, and deliver high-quality outputs within tight timeframes.
About You
If this sounds like you – we’d love to hear from you!
About working for us
This is a fast-paced organisation that is committed to making a difference.
Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease.
Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more.
We bring more break throughs through research, more change through campaigning and more support through our expert nurses.
We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten.
Because people with pancreatic cancer need more than hope.
Underpinning this vision are our three values:
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
Hybrid-working:
Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.
How to apply
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is based at The Triangle, SE19 3BG
Are you passionate about supporting young people to reach their full potential?
Do you have industry experience in health and social care, and a desire to
share your knowledge through teaching?
About the Role
You will work with young people aged 16–24, delivering engaging and effective learning across Level 1 and 2 Health and Social Care qualifications.
Key responsibilities:
About You
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.
We are committed to welcoming people from a diverse background, culture and experience. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.
Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)
*T&C's apply based on contract
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Money Advice Referral Tool Coordinator - Job Description
Resolve Poverty works locally to end poverty nationally through a range of strategic and policy, knowledge development and practical delivery activities. We are a growing organisation working in multiple localities across the country, often partnering with local councils and other public bodies and working with them and their VCFSE sector partners.
Our Money Advice Referral Tool (MART) currently operates in eight local authority areas. This will increase over the next year, with new localities coming on stream. The MART provides professionals and volunteers in non-money advice roles with the ability to understand and to effectively support people experiencing or at risk of financial hardship to access relevant money related support services. The MART is built upon the idea that the best way to support someone experiencing poverty is to maximise their income and to address any debts they may have. It also recognises that professionals and volunteers in non-money advice roles often encounter people with money worries and can act as a conduit for people to access the support they need. As such, the tools are used by people in a range of settings, including schools, health centres and local charities and community groups.
As the programme grows, we are recruiting to a new MART Coordinator role. This is an exciting role that will give someone an opportunity to develop networking, coordination and organisational skills. You will be passionate about tackling poverty and building effective partnerships.
Particulars:
Location: A combination of home based and working at Resolve Poverty’s office in St Thomas Centre, Ardwick Green North, Manchester M12 6FZ at least two days per week, with an expectation of travel to multiple localities across the North West.
Contract: Full-time.
Length of contract: 12 months with likelihood of extension beyond this period.
Probationary period: 4 months.
Purpose: To maintain existing MARTs and to work on the development of new MARTs.
Salary: £29,500 to £32,500 dependent on experience.
Hours per week: 35 hours.
Paid annual leave entitlement: 25 days excluding bank holidays.
Line manager: Programme Officer with dotted line management to the Marketing and Partnerships Manager.
Key responsibilities:
Administrative:
Support the maintenance of existing Money Advice Referral Tools (MARTs), working closely with the Programme Officer
Organise and oversee a programme of regular working group meetings
Maintain a record of MART engagement, tracking data and communication activities.
Delivery:
Design and deliver new MARTs, working closely with the Programme Officer and external partners
Ensure MARTs are kept up to date and resolve any accessibility issues as required
Ensure use of the tools is embedded, and that there is a plan in each borough to keep the tools updated
Communicate MART data to local authorities and other stakeholders as appropriate
Socialisation and communication
Create a calendar of MART socialisation activities.
Run information sessions for professionals and volunteers who will use the tools
Work with Resolve Poverty’s Development Team to identify opportunities to create new MARTs
Attend regular internal team and project team meetings as required.
Support the delivery of Resolve Poverty’s broader work as and when requested.
Person specification:
Essential:
A passion for partnership working, wanting to build a career in the not-for-profit sector.
Strong verbal communication skills, including the ability to speak to different audiences and people in different positions of seniority and from different backgrounds.
Good interpersonal skills, with the ability to foster positive working relationships with colleagues and external stakeholders.
Excellent organisational and administrative skills. Excellent attention to detail with the ability to interpret and report on quantitative data.
Good written skills, with the ability to condense complex information.
The ability to work independently, with strong time management skills, and basic administrative skills.
Excellent teamworking skills, with the ability to work effectively with colleagues across the Resolve Poverty team.
A commitment to Resolve Poverty’s vision and aims
Knowledge of poverty and financial exclusion in the UK, including knowledge of the role localities can play in tackling poverty.
Demonstrable knowledge of how local support systems operate.
Desirable:
Experience of supporting monitoring and evaluation processes as part of project delivery.
Experience of poverty, in your personal and/or professional life.
A passion for involving “experts by experience”, i.e. people who have experience of an issue in their personal lives.
Resolve Poverty is a not-for-profit organisation that delivers locally and regionally focused anti-poverty activities across the UK.
The client requests no contact from agencies or media sales.
Tameside Neurodiversity Hub
Navigator Role
Are you passionate about neurodivergent children and young people and their families having the right support, at the earliest point? We are proud to be developing and delivering the Tameside Neurodiversity Hub and are seeking a skilled and experienced practitioner to be the navigator.
To be successful, you will need to have the following:
There are lots of opportunities to develop your skill set, knowledge and career progression going forward.
This service is dynamic, no two days are the same, we work flexibly to meet the needs of the children and families so whilst there is a Monday to Friday working pattern you will be working some evenings and if required occasional weekends. In return you will manage your hours so may benefit from later starts or earlier finishes.
Barnardo's has a generic job description/person specification. When completing your application please provide examples in your application in the context of the advert and additional information sheet as to how you meet the requirements of the role.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.
*T&C's apply based on contract
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
Our basis and values
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Community Keyworker
Salary: £23,000 - £27,000
Location: This role will be based in our Reading and Oxford offices and will need to travel across the entire Thames Valley region (Oxfordshire, Berkshire & Buckinghamshire)
Contract: Fixed Term until March 2027
Hours p/w 35 hours
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Enhanced Level One Vetting (this can take up to 12+ weeks).
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?
Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.
About You:
To be successful as the Community Keyworker you will need the below experience and skills.
You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the region.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: Sunday the 5th of July 2026
Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs, please email the Talent Team and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hope for the Future is a dynamic UK-based charity working to drive democratic climate action. We are looking for a creative, tech-savvy storyteller to drive our digital communications and fuel the growth of Climate Connect, our pioneering digital organising platform. Because this is a 6-month maternity cover with a varied remit, we need a proactive problem-solver who is excited to hit the ground running, embrace new opportunities, and confidently guide digital projects through evolving changes.
You will be a natural collaborator who works flexibly within a small, passionate team to ensure our digital presence is highly engaging, inclusive, and representative of all communities. Whether you are collaborating with external web developers, optimising a supporter email journey, or promoting our paid services to sector partners, you bring an organised, results-driven approach.
About Hope for the Future:
We support constituents, local groups, and national campaigns to secure ambitious climate action from local and national government by equipping them to have highly effective, relationship-building conversations with their politicians.
Over the past decade, we have supported more than 10,000 people to engage with politics—over half of whom had never taken action beyond voting. Through training, strategic advice, and tools, we don't just change conversations; we tangibly influence policy.
You will have:
Proven experience delivering successful digital communications campaigns and audience growth strategies.
Outstanding written communication skills with the ability to translate complex environmental policy, political structures, or impact data into inspiring, accessible content.
Hands-on experience managing websites (WordPress preferred) and utilising social media, email marketing platforms, and varied digital tools to drive engagement.
The proven ability to manage multiple projects, tasks, and priorities effectively within a small team and part-time hours.
The resilience to adapt, find creative solutions when navigating setbacks, and maintain a positive, problem-solving attitude.
A genuine commitment to climate action and democratic engagement with grassroots communities.
It would be great if you also have:
Experience of line managing or mentoring staff, freelancers, or volunteers, with an ability to foster collaborative working.
Experience supporting corporate partnerships or earned/consultancy income streams.
Experience developing, marketing, or managing digital platforms, apps, or digital products.
Experience leading, supporting, or coordinating digital individual giving or fundraising campaigns (such as the Big Give).
An understanding of UK climate policy, nature campaigning, or the UK political system.
The Role
Your time will be split across three core focus areas:
Digital Marketing & Communications: Execute our marketing strategy and audience growth priorities across all digital channels. Craft engaging monthly newsletters and use digital communications to build strong relationships with our supporters . Support the structured growth and marketing of HFTF’s consultancy and paid services to attract, secure and nurture relationships with our partners. Update and manage our WordPress website and core digital channels. Develop, optimise, and design compelling email journeys for our key services using our digital toolkit, including Ticket Tailor and EcoSend. Supervise our Communications freelancer (1 day per week) providing supportive oversight for social media content.
Individual Giving & Campaigns: Develop communications showcasing our real-world impact through collaborative storytelling to increase our visibility and strengthen audience engagement. Help grow our base of regular individual supporters to increase our unrestricted income. With the Fundraising Manager's support, you will lead digital individual giving campaigns, including the Big Give, to grow our regular supporter base and boost unrestricted income.
Climate Connect Platform Growth: Expand our digital organising platform into a sustainable paid service for partners, creating a long-term income stream. Design campaigns to increase platform uptake, engage with organisations and communities to actively use Climate Connect, ensuring a smooth user journey. Help gather impact case studies for future grant funding, and liaise with external developers to coordinate platform updates and improvements.
Throughout, you will foster a collaborative working culture that recognises positive contributions and advances our active commitment to reaching and representing all sectors of society.
How to Apply
Please visit our website jobs page to submit your anonymised CV and cover letter.
Our Commitment to Inclusion
We warmly welcome applications from everyone and celebrate diversity across all backgrounds. If you don’t meet every single requirement listed, please don't let that deter you, we would still love to hear from you.
Salary: Grade 3, £32,328 per annum (£19,396 pro-rata for 21 hpw)
Hours: Part-time (21 hours per week)
Contract Type: 6-month fixed term (Maternity Cover, with potential for extension subject to funding)
Location: Remote anywhere in the UK (or Sheffield Head Office/Hybrid working)
Benefits: 30 days annual leave (18 days pro-rata) + pro-rata bank holidays, employer pension contribution, dedicated wellbeing support.
Closing Date: 20 July 2026 at 9:00 | Interviews: w/c 27 July 2026
Important Contract Notice: Please note that this is a temporary contract for 6 months to provide essential maternity cover. This is a non-permanent position.
(Please note this role is primarily remote, however there is the option for hybrid working at our head office in Sheffield. Some travel may be required for this role)
Our mission is to equip people across the UK with the tools they need to have effective conversations with their local politicians on climate change
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Impact and Learning Manager
37.5 hours per week (full time)
£45K per annum
Fixed Term 12 months with possibility of extension subject to funding
About YBI
We are the global leader in youth entrepreneurship. For over 25 years we’ve combined global influence with local knowledge and experience.
We are the only global organisation dedicated to youth entrepreneurship and combine global influence with local knowledge and experience. All work with young people is delivered by and designed in consultation with local experts and organisations, enabling us to successfully deliver global programmes with bespoke solutions in varied contexts.
Our model enables us to deliver a wide range of solutions that span geographies, respond to thematic priorities and evolve with new technologies and fresh challenges.
The Role
We are looking for an Impact and Learning Manager.
The core purpose of the role is to manage YBI’s impact measurement, coordinate programme monitoring, evaluation and learning (MEL), strengthen data quality and generate actionable insights that inform organisational decision-making.
You will also support the delivery of member engagement initiatives, learning activities, communities of practice, and member experience evaluation, helping to ensure excellent experience in the network.
Please view the full job description and person specification, by clicking on the link below to download the document.
How to apply
The Interview Process
We look forward to receiving your application.
Please ensure your CV and cover letter clearly demonstrate the expertise, skills, experience and
competencies required for this role as they will be used to shortlist you.
The client requests no contact from agencies or media sales.
Help young people build confidence, resilience and brighter futures through sport and mentoring.
Looking for a role where you can make a real difference?
Maybe you're studying Sports Coaching, Sport & Exercise Science, Youth Work, Education or Psychology.
You're a Teaching Assistant, Learning Mentor, Sports Coach, Support Worker or Youth Worker looking for your next step.
Or perhaps you love working with young people but want something more stable, rewarding and meaningful than evening and weekend coaching.
At Dallaglio RugbyWorks, we support young people who are at risk of exclusion from education. Using sport as a hook and positive relationships as the foundation, we help young people build confidence, resilience, aspirations and life skills that can transform their futures.
You don't need to be a rugby expert. What matters is your ability to connect with young people, inspire them and help them believe in themselves.
If that sounds like you, we'd love to hear from you.
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The Role at a Glance
What you’ll be doing
Every young person deserves someone who believes in them.
As a Sports coach & youth mentor, you'll play a vital role in that journey. Alongside your coaching partner, you'll deliver engaging sports sessions, mentoring and workshops that inspire young people, build trust and help them realise their potential. Whether you're supporting a young person one-to-one, leading a group activity or helping deliver enrichment events, you'll be creating opportunities for young people to succeed.
This is more than a coaching role. It's an opportunity to be a positive role model, build meaningful relationships and make a lasting difference in the lives of young people across Hastings & Bexhill.
You do not need to know rugby to apply. The rugby side can be taught, and plenty of people in the team started with youth work or mentoring experience rather than a sports coaching background.
Day to day, you’ll work with schools, alternative provision teams and community partners to keep sessions safe, productive and well-organised. You’ll also support holiday activities, career taster days and enrichment trips, giving young people positive things to be part of outside school.
There will be some admin too, including tracking attendance, progress and outcomes. This helps the team see what is working and keep support consistent for the young people taking part.
If you're passionate about helping young people thrive, we'd love to hear from you.
You're probably a great fit if...
You believe every young person deserves someone in their corner.
Whether you've coached a team, supported students in school, mentored young people, or led activities in your community, you know how to build trust, inspire confidence and help young people see what's possible.
We're looking for someone who brings energy, empathy and resilience; someone who can connect with young people facing challenges, lead engaging sessions, and be a positive role model when it matters most.
If you're passionate about changing lives, confident working independently, and excited by the chance to make a real impact every day, we'd love to hear from you.
What you'll need
Bonus points if you have...
This is your chance to help young people realise their potential.
More About Us
At Dallaglio RugbyWorks, we support young people 12-18 who have been excluded from education or at risk of exclusion. Using sport as the starting point and mentoring as the foundation, we help them build confidence, resilience and the skills they need to create brighter futures. Rugby helps start the relationship, but the work goes far beyond sport. The charity uses mentoring, life skills, wellbeing support and career-focused activities to help young people build confidence and prepare for life after school.
Our work focuses on four areas: life skills, raising aspirations, physical wellbeing and mental wellbeing and the aim is to make sure exclusion from school does not become exclusion from society. You’ll be part of a team giving young people consistent support, trusted adults and practical chances to move towards education, employment or training.
Come join our squad
Please click the apply button or get in touch by email, phone or LinkedIn if you’d like to ask a question before applying.
Supporting young people, using the power of rugby.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Primary Responsibilities
Salesforce Platform Management
· Day to day management of the Back Up Trust Salesforce system
· Implement and enforce data quality standards within Salesforce, including regular data cleansing, deduplication, and validation procedures to ensure the accuracy of information
· Create and manage flows and approval processes within Salesforce to automate business processes and increase operational efficiency
· Ensure security and compliance by continuously monitoring and managing user profiles, roles, and permissions
· Maintain comprehensive documentation of Salesforce configurations, data models, and integration processes.
· Work with various Salesforce applications (for example FormAssembly) to enhance Salesforce capabilities
· Stay updated on industry best practices and emerging Salesforce technologies, making recommendations for their adoption when appropriate
User Training, Support & Adoption
· Create and maintain user guides, training materials, process documentation, and knowledge resources
· Lead onboarding and refresher training sessions for new and existing staff
· Provide ongoing user support and troubleshooting to promote confidence and effective system use
· Identify gaps in user knowledge and recommend targeted training or process improvements
· Promote best practice use of Salesforce and associated systems across the organisation
· Gather feedback from users to improve system usability, processes, and adoption
· Champion a positive data culture and encourage consistent, accurate use of Salesforce across teams
· Develop a Salesforce adoption strategy to maximise organisational value from the platform
· Monitor system adoption and engagement, identifying opportunities to improve usage and staff capability
Reporting
· Develop dashboards and reporting frameworks that support operational performance monitoring and strategic decision-making
· Work with teams to define KPIs and reporting requirements across fundraising, services, finance, and engagement activities
· Support the development of a data-driven culture across the organisation
Governance & Data Stewardship
· Develop and maintain Salesforce governance processes, including change request management, release procedures, and prioritisation frameworks
· Support organisational compliance with GDPR and data protection requirements in collaboration with the Data Protection Officer
· Monitor and improve data governance practices, ensuring consistency of data standards across teams
Supplier & Project Management
· Coordinate system enhancements, testing, and deployments with Back-Up’s third-party Salesforce partner
· Support project delivery for future Salesforce developments and integrations
Data Protection Officer (DPO) Responsibilities
In addition to Salesforce and systems responsibilities, the postholder will act as Back Up's designated Data Protection Officer (DPO), providing leadership and oversight of data protection compliance across the organisation.
Additional Responsibilities
In addition to Salesforce platform management, the postholder will play a key role in supporting the organisation's wider data, systems and digital transformation agenda. Responsibilities may include:
· Support the development and implementation of Back Up's wider systems and technology strategy, ensuring Salesforce integrates effectively with the broader technology landscape.
· Act as a subject matter expert on organisational data and systems architecture, helping to identify opportunities for system improvement, integration and automation.
· Support the evaluation, implementation and ongoing management of business applications beyond Salesforce, ensuring systems remain fit for purpose and aligned with organisational needs.
· Contribute to digital transformation projects, working with colleagues and external partners to improve processes, efficiency and user experience across the organisation.
· Monitor emerging technologies, including artificial intelligence (AI), and make recommendations on their appropriate and responsible adoption to support organisational objectives.
· Provide support and guidance on IT-related matters, liaising with external suppliers and managed service providers where appropriate.
PERSON SPECIFICATION
Experience
Essential
· Experience of managing the day-to-day operations of a Salesforce system; including expertise in change control and user support
· Experience of working on the continuous development of a Salesforce system
· Experience managing CRM-related projects or workstreams
· Experience of developing training and delivering workshops and one-to-one sessions with staff at all levels
· Experience of implementing, managing, monitoring and reporting on end-to-end security of Salesforce and integrated software applications
· Experience of developing effective working relationship with external development partners
· Experience of Salesforce within a non-profit context with Salesforce Nonprofit Success Pack (NPSP) or Non-profit Cloud structure, objects and functionality
· Experience with third-party form-builders such as Form Assembly
· Ability to manage testing, documentation and change processes in a structured and consistent manner
Desirable
· Experience of a large-scale Salesforce implementation project in the Not for Profit sector
· Experience of working with email marketing platforms
Knowledge and skills
Essential
· Relevant Salesforce Administrator certification
· Project management experience, with demonstrable ability to deliver projects to time and budget
· Strong analytical skills and ability to design systems and processes to facilitate data analysis
· Knowledge and experience of UK data security law and principles
· Ability to communicate technical language to non-technical audiences, visually and verbally
· Able to demonstrate good judgment and use initiative, with high attention to detail to produce accurate work of a high quality
· Be an enthusiastic, approachable and confident team player, with a willingness to learn
Desirable
· Project management qualification
Closing date: Rolling recruitment
We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
Charity Jobs will ask you for a CV & Cover Letter (saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted).
Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.