Beyond jobs
About the role:
At the heart of Camden’s response to street homelessness, the Rough Sleepers Hub Assessment Centre at 165 King’s Cross Road offers people a safe, supportive place to begin their journey away from the streets. With 16 beds and a short-stay model focused on planned moves within 28 days, this service is about momentum, opportunity and change. As a Project Worker, you’ll play a central role in helping people take their next steps towards secure and sustainable housing.
Working in a psychologically informed and trauma-aware environment, you’ll lead a caseload and carry out meaningful assessments that place each person’s experiences, strengths and goals at the centre. You’ll develop personalised support plans, respond thoughtfully to complex situations, and offer practical, hands-on support - from daily living tasks and wellbeing, to housing pathways, training and employment opportunities. You’ll work closely with partners including Connect Forward, In Roads and Camden Routes off the Streets to deliver joined-up, holistic support that makes a real difference.
This is a role with variety, purpose and impact. You’ll be part of a service that supports people at a critical moment of transition, while being supported yourself through reflective practice, ongoing training and clear development pathways. If you’re motivated by change, collaboration and meaningful outcomes, this is a chance to grow your skills while helping others move forward with confidence and hope.
About you:
- You’re driven by helping people move forward. You know how to support someone to set goals, navigate change and stay steady when situations feel tough, responding calmly and thoughtfully when it matters most.
- You bring a trauma-informed, strengths-based mindset to everything you do. You understand professional boundaries and lead with respect, curiosity and a non-judgemental approach.
- You thrive in a busy, fast-moving environment. You manage your time well, take initiative and keep standards high, even when priorities shift and decisions need to happen quickly.
- You believe in the power of partnership. You’re confident working alongside other professionals and services, pulling people together to create joined-up support and real outcomes.
- You’re flexible, reliable and ready to step in when needed. You’re comfortable working across a rota that includes early and late shifts, some evenings and weekends, and you can support people to build financial stability through income maximisation and practical guidance.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Sunday 22nd February at midnight
Interview date: Thursday 5th March online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Contract Type: Full-time, fixed term until 31 December 2026, with the intention of extending, depending on funding.
Location: Hybrid (2 days per week in the London office)
Reports to: Senior Consultant
Salary and Benefits: £28k, plus discretionary annual bonus, 35 days leave per annum (inclusive of bank holidays), a 6% employer pension contribution, the option to work from any location for up to 25 working days per year.
Career Progression: We want our people to flourish and grow whilst working for us, helping to contribute towards Future Advocacy’s continued success and impact. This is why we place a big emphasis on learning and development. There are potential future pathways for the right candidate to quickly progress into a Junior Consultant role and beyond.
Why join us?
Future Advocacy is a global agency, based in London, Brussels and Berlin. We put cutting-edge advocacy, campaigning and communications tools into the hands of individuals and organisations working to create a better future.
We are highly skilled at:
- Designing winning advocacy and strategic communications strategies
- Mobilising targeted and powerful campaigns for change
- Securing strategically important media coverage
- Digital and creative campaigns
- Research, analysis, policy development and writing
- Training in all aspects of strategy, government relations, campaigning, and media work
We are proud to work for some fantastic clients seeking to make the world a better place. Current and previous clients include the Jamie Oliver Group; Movember; the Elton John AIDS Foundation; Brave Movement ; Centre for Democracy and Technology ; ECPAT International ; Which? ; WaterAid; Bite Back 2030; World Food Programme; Islamic Relief; Sarah Brown’s TheirWorld charity; Wellcome Trust, and the World Wide Web Foundation.
Our small but mighty team is made up of people from 8 countries around the world, with experience in government, politics, NGOs, foundations, and the private sector - all motivated to drive positive change. Our Founder/CEO previously was Director of the ONE campaign across Europe for seven years, responsible for all ONE’s policy, campaigns, digital, media, and advocacy work. He was a key architect of the Make Poverty History Campaign; Movement Director for the anti-slavery organisation Walk Free; and an Executive Director of the UK Labour Party.
The Role
Future Advocacy is seeking a Research, Advocacy and Communications Coordinator. This is a great opportunity to be thrown in at the deep end in a small but growing, dynamic organisation that places a strong focus on team and personal development. The successful candidate will gain hands-on experience in a range of skills, including research, advocacy, writing, and communications. They will work closely with, and learn from, our energetic and talented team at all levels, contributing directly to our campaigns and initiatives from day one.
Responsibilities will include:
- Researching key policy issues and stakeholders relating to consultancy projects
- Using monitoring tools to help the team spot opportunities
- Supporting advocacy, campaigns, digital and communications work
- Supporting business development
- Supporting project management
- Other tasks as required
Requirements
We would love to hear from you if you meet the criteria below:
- Undergraduate degree or equivalent
- At least one year of work experience in research; advocacy; or communications.
- Ability to deliver work accurately in a fast-paced but supportive environment
- First-class writing and verbal communications skills in English at native level or equivalent
- Digital skills, including experience in and excitement about using AI tools ethically
- Experience of using social media effectively
- An excellent eye for detail and quality
- Politically engaged, with a keen interest in following the news agenda
- Ability to work independently and as part of a team
- Enthusiasm, flexibility, and ability to manage competing priorities
- Willingness to undertake routine admin tasks
Our Culture
Our culture and values are very important to us, allowing us to thrive in a fast changing world. The key values that drive us at Future Advocacy are:
- Always Learning: We constantly strive to improve the work we do, as a team and as individuals.
- Impactful: We define success in terms of the impact our work has on making the world more equal, sustainable and more prosperous.
- Supportive: We are open, responsive, positive and supportive to each other and to others.
Apply for this Job
Please apply by submitting a CV and cover letter below. In your cover letter please demonstrate how you meet the criteria with relevant examples. The deadline for applications is 23:59 on Sunday, March 1st.
If successful in your application, you will be invited to first round interviews (online) in the week of 16 March.
If we’re both excited to proceed, second interviews will be held in person the week of 23 March in our office in London, where we will ask you to complete a written task.
Future Advocacy is committed to equal opportunities. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. We particularly encourage applications from members of groups that are currently under-represented in our organisation, including Black, Asian and minority ethnic people.
We are happy to discuss flexible working and other adjustments on a case by case basis.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Community Key Worker
Salary: £23,000 - £27,000 (calculated on a pro rata basis)
Location: Hampshire
Contract: Fixed Term until 31st March 2027
Hours p/w: 17.5 Hours per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?
Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.
About You:
To be successful as the Community Key Worker you will need the below experience and skills.
You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the Hampshire area.
How to apply:
Please apply with a cover letter and an up to date copy of your CV via our careers site.
-
Closing date for applications: 5th March 2026
-
Interviews will take place on the 12th and 13th March 2026
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
-
A 35-hour working week
-
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
-
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
-
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
-
Pension scheme
-
Enhanced maternity/adoption provision
-
Access to our Employee Assistance Programme
-
Employee eye-care scheme
-
Clinical supervision for front line staff and first line management roles
-
Refer a Friend Scheme - £250 for each referral who passes probation
-
Organisation wide away days
-
Thorough induction and training
-
Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs please contact the talent team and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Clinical Psychologist
£53,451 - £59,390 pro rata
Fareham
Permanent, Part Time - 21hrs Per Week
Working hours: Role can be flexible in how hours are delivered over 3 or more days, including one early morning or evening per week to be agreed with the successful candidate. Remote working post or can be based in our central office in Fareham.
One day must include a Thursday or Friday to overlap with other psychologist role to enable peer supervision to take place.
21 hours to be worked in line with successful candidates preference.
We have an excellent opportunity for a Clinical / Counselling Psychologist to play a pivotal role in supporting frontline staff who work with clients facing homelessness, mental and physical health challenges, substance misuse, trauma, and social exclusion.
Reporting to the Executive Director of Client Services and working closely with our Regional Directors and Human Resources Manager, your main responsibilities will include:
Staff Support & Consultation
· Provide a consultation service for support staff and managers working directly and indirectly with clients at risk of homelessness and complex needs.
· Offer group reflective practice sessions and individual support to prevent staff burnout and reduce vicarious trauma.
· Facilitate debriefs after incidents to help staff process events, manage emotions, and build resilience
Leadership
· Provide a coaching style of leadership that empowers staff to reflect, make decisions, and creatively address challenges.
· Inspire and motivate colleagues, providing reassurance and guidance in difficult situations.
Relationship Building
· Develop effective working relationships with internal colleagues to enhance service quality
· Maintain confidential, supportive environments for staff accessing the Psychology Service.
· Raise the organisation’s profile regionally and nationally within and beyond the sector.
Performance management
· Collect and deliver accurate key performance data and outcome data for internal audiences
· Ensure organisational values, approaches, and culture are consistently demonstrated
The role will deliver the following key outcomes:
· Staff feel better supported in the workplace
· Staff feel more resilient
· Staff feel safe in their workplace
· Clients feel that staff are supporting them effectively
No job role profile can be entirely comprehensive and the post holder will be required to undertake additional duties from time to time, in line with the above responsibilities, as required by executive director of client services or the executive team.
Our ideal candidate:
· Post-graduate doctoral level qualification in clinical or counselling psychology as accredited by the British Psychological Society, or British Psychological Society Statement of Equivalence
· Current registration with the Health and Care Professions Council as a clinical psychologist or a counselling psychologist
· Experience of having successfully undertaken a similar role and a background of work within the sector
· Experience of working with people who have substance misuse and complex trauma
· Experience of evidence based therapeutic interventions including (one or more of) Systemic Therapy, Cognitive Behavioural Therapy, Positive Behaviour Support, Mentalisation Based Treatment (MBT), Dialectical Behaviour Therapy and Acceptance & Commitment Therapy
· Experience of coaching staff effectively
· Experience of multi-site and remote management of services and people
· Ability to work with IT based records, produce reports, and monitor KPI’s
· Knowledge of relevant legislation and best practice in relation to mental health and safeguarding
· Knowledge of safeguarding adults and young people
· Knowledge of psychologically informed environments and trauma informed care
· Strong communication, interpersonal and written skills
· Ability to build productive internal networks and partnerships
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
About Us
We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual’s skills and resilience to break the cycle of homelessness, poverty and exclusion.
We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset.
We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients.
We’re committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.
We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.
The Chief Executive provides strategic leadership and operational oversight for the Sheila McKechnie Foundation, ensuring the organisation delivers meaningful impact, remains financially sustainable, and continues to be a respected voice in social change and activism.
Leading a small, committed team, the Chief Executive will set the strategic direction, secure and steward funding, and ensure effective delivery of programmes and services. They will work closely with the Board of Trustees, act as an ambassador for the Foundation, and foster strong relationships with partners, funders, and stakeholders.
This is a hands-on role suited to a versatile leader with a passion for social change and building communities, who thrives in a small charity environment.
Please note this is a UK-based role and applicants must have the right to work in the UK.
The client requests no contact from agencies or media sales.
that we create and adapt our services to be meaningful and reflect the needs of our service users. This role helps to embed this value and a improve dementia awareness and inclusivity in our communities, businesses and with stakeholders. The successful individual will be working with the support of the team to ensure that individuals, local communities and health services have access to vital information about dementia support, ensuring that lived experience remains a real focus in local communities. This is a highly rewarding and outward-facing role, focused on building strong relationships across diverse communities. You will engage and network with people at all levels—from senior healthcare professionals to people affected by dementia, their families and carers. Through community-specific workshops, awareness sessions and partnership working, you will help reduce health inequalities and
improve access to dementia support across Essex. You will be joining an established, knowledgeable and well-respected team, sharing learning, insight and best practice. Our work is rooted in communities, and we have built trusted relationships with local partners, professionals and people affected by dementia. The service is recognised for its commitment to working collaboratively to ensure dementia support reaches those who need it most, including underrepresented and seldom-heard communities. This role involves significant time spent working directly in communities. You will identify opportunities to promote services, build trust, facilitate workshops and strengthen local networks to improve dementia awareness and support. You will focus on:
- Actively engage with communities across Essex, facilitating and attending community events, local forums and networking opportunities to raise awareness of dementia services.
- Build and maintain relationships with a wide range of stakeholders, from senior healthcare professionals (delivering presentations and briefings) to community leaders, charities and grassroots organisations.
- Deliver community-specific workshops and awareness sessions, working collaboratively with both internal colleagues and external partners.
- Develop strong links with organisations delivering similar or complementary services, helping to create a robust and collaborative local network.
- Influence and motivate individuals and organisations to take action, often encouraging people to work beyond their usual roles to create meaningful, long-term change.
- Gathering knowledge from communities—understanding what works, what doesn’t, and why—and using this learning to continuously improve engagement and reduce health inequalities, including those affecting smaller or less visible groups.
- Support and enable community members and volunteers who wish to run groups, events or activities, working alongside and empowering them to take action.
- Work flexibly, including some evening and weekend work, to meet community needs and attend events. You will possess:
- Confidence and ability to approach and build trusting relationships with a diverse range of organisations and individuals including unrepresented or seldom-heard groups
- Skills and ability to coordinate and facilitate groups and workshops
- Understanding of equity, diversity and health.
- Have an understanding of dementia or be keen to develop knowledge of its impact on people diagnosed and those who care for them.
- Take a proactive approach and be motivated to achieve positive, meaningful outcomes.
We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. We want to make sure that you bring your whole self and can be at your best. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools
often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance.
We are seeking to appoint an Events fundraiser to join our Challenge and Virtual Events Team as our Events Fundraising Officer.
Our Challenge Events programme is well established at Barnardo's and offers running, trekking and cycling events. We are looking for someone with a passion for events and a thirst for learning to help us deliver our third-party events calendar, including the Great North Run, Cardiff Half Marathon and London Landmarks. You will also help to shape our corporate challenge event programme and bespoke and owned portfolio of partnered events.
The successful candidate will:
- Have experience in marketing and recruiting fundraisers.
- Be passionate about delivering high-level stewardship to event participants.
- Have strong project management skills to aid event delivery.
- Have experience in managing multiple activities and deadlines, and working to agreed targets.
- Have the ability to build strong internal and external relationships to achieve mutual goals.
It is an exciting time for the Challenge and Virtual Events team at Barnardo's following growth across our third-party Challenge Events, the innovation and development of new partnerships and bespoke events. As a directorate, we are audience-led making sure insight guides our decisions and activity over the coming years. So, if you've got a passion for Events fundraising, innovation and delivering outstanding stewardship - we would love to hear from you!
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
- The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- 20% discount at Barnardo's stores
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Learning and Development offer
*T&C's apply based on contract
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
Our basis and values
The client requests no contact from agencies or media sales.
Job title: Membership Manager
Reports to: Senior Manager, Team and Operations
Salary: £38,000 to £42,000 dependent on experience
Hours of work: Full time
Location: This role is office based located near Russell Square and Chancery Lane, London
RSTMH is a charity and membership society for those working or interested in tropical medicine and global health, and currently have around 2,000 members and Fellows from more than 100 countries, with a network of more than 10,000 involved with our work in some way. We are looking for an experienced Membership Manager who will help us manage all aspects of our membership programme. This involves maintaining high levels of retention and developing and delivering new recruitment strategies for members across the world.
The role will also focus on developing membership journey programmes to ensure our members receive a top quality service from the Society and that all membership processes are undertaken with efficiency, energy and effectiveness.
The Membership Manager will also play a crucial role in ensuring that we are promoting RSTMH, and its membership offer, to our members and supporters. This person would be the first point of contact for our members and so must be professional, a sound communicator and efficient in their approach.
Part of this role involves creating policies and processes to ensure members feel valued at each stage of their journey with RSTMH, developing new marketing products and materials for recruiting and retaining members where necessary.
The successful applicant will have membership management experience within a relevant charity or learned society and will relish the opportunity to take on a new challenge, working on their own initiative for much of the time.
The role
- Lead on developing and implementing current strategies to increase members of RSTMH, including monitoring and evaluating performance against plans and KPIs
- Analyse, identify and develop plans to optimise member journeys
- Manage enquiries from current/prospective members in a professional, timely manner, to agreed service targets
- Cultivate strong relationships with members and understand their specific needs so that RSTMH can support them most effectively via targeted communications
- Establish and maintain systems to report and evaluate RSTMH’s membership retention and recruitment success
- Deliver reports to keep the team, CEO and Board up to date with progress on membership activities and strategy
- Support the Senior Manager with leading our CRM (CiviCRM) development work
- Work with the team to develop activities and marketing campaigns to improve membership value, recruitment and retention take-up, achieving target conversion rates from other activity areas and feeding into relevant strategies and communications
- Collaborate with department Managers to increase membership recruitment within their stakeholder groups
- Develop and oversee communication templates for members, and ensure these are kept up to date
- Keep up to date with best practice in membership management
- Ensure the RSTMH website, journals, materials and other channels have up to date membership information
- Work with a third-party finance company to ensure membership subscription payments and renewals are processed efficiently and effectively, and ensure payment processes are fit for purpose, including payments from other currencies
- Assist with the agenda and delivery of the International Members Committee to ensure RSTMH’s offering to members and Fellows fulfils the overarching Society strategy and supports membership goals
- Work closely with the Communications Manager to commission and create content for the bi-weekly Members newsletter and membership recruitment campaigns
- Represent RSTMH at relevant events to promote membership and track success of these activities
- Explore new opportunities to expand membership, through new membership types, marketing opportunities or any other means
Person specification
- Passion and commitment to the work and goals of the Society
- At least 3 years' experience of working in a membership role, with experience of recruitment and retention campaigns
- Experience of working in a learned society or membership organisation
- At least 2 years’ experience using CRMs (specific experience with CiviCRM and SearchKit would be highly desirable)
- Experience of developing and delivering successful membership programmes that have increased recruitment and demonstrably reduced attrition.
- Experience of creating compelling messages to different audiences
- Highly organised, with ability to self-plan and prioritise workloads
- Ability to communicate technical details to non-technical people
- Experience of using social media in a professional capacity
- An understanding of current and emerging membership and marketing trends
- A solid understanding of relationship building and how to create a compelling membership journey
- Excellent oral, copywriting and communication skills
- Effective decision-making skills
- Self-starter, able to work proactively and think ahead
- Strong relationship builder
- Good understanding of the analytical methods used to increase engagement from members, and knowledge of approaches to increase member interaction
- High degree of integrity and professional credibility
- Good team player, with an understanding of the challenges of working in a small team
- Resilience under pressure
- Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
- Knowledge of global health or international development is desirable
The deadline for this role is 5pm GMT 8th March.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us.
N.B. Applications submitted without a supporting statement may not be considered.
No agencies please.
Please send your CV and supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered.
Salary: £32,000 - £34,000 per year
Contract Type: Fixed term for 24 months, with possible scope to extend subject to budget considerations
Location: UK (minimum 2 days per week in the London office)
Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours
Reporting To: Chief of Staff (Executive Office), with regular contact with the CEO
HOW TO APPLY
Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on 3rd March via the .
Your covering letter should outline:
Your motivations for applying to this role and what about our mission resonates with you.
Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.
How this role fits into your career plans.
INTERVIEW STAGES
Interviews are expected to take place over two stages as follows:
First panel interview: Monday 16th March (30 minute pre-interview task followed by 45 minute panel interview)
Final interview: Tuesday 24th March (45 minute panel interview)
Requirements
ABOUT THE ROLE
We’re looking for a proactive, thoughtful and highly organised individual to play a central role in the smooth running of Mission 44. This is an exciting opportunity to work at the heart of the organisation - closely supporting the Chief Executive Officer, coordinating key meetings and communications, supporting effective governance and decision-making processes, and helping ensure that our strategic priorities move forward. You’ll also often act as a first point of contact for Mission 44, so we’re looking for someone who is collaborative, professional and confident in engaging with a wide range of people.
This role offers significant responsibility, visibility, and variety, and is ideal for someone who thrives in a dynamic environment and is excited by the chance to grow, learn, and make a meaningful contribution to Mission 44’s mission. If you enjoy enabling others to do their best work, have strong judgement, and can stay calm and solutions-focused in a fast-moving environment, we’d love to hear from you.
ROLES AND RESPONSIBILITIES
EXECUTIVE SUPPORT TO THE CEO (70%)
Provide high-quality, proactive executive support to the CEO, ensuring they are able to operate effectively and efficiently in a fast-paced environment.
Manage the CEO’s complex and evolving diary, including scheduling internal and external meetings, prioritising requests, anticipating conflicts, and ensuring time is protected for strategic priorities.
Coordinate all CEO travel and logistics, including itineraries, briefings, and expense processing, ensuring a seamless and well-prepared experience.
Act as a trusted first point of contact for the CEO, handling enquiries with discretion and professionalism and ensuring timely, high-quality communication with internal and external stakeholders.
GOVERNANCE AND SENIOR LEADERSHIP COORDINATION (15%)
Support the effective functioning of Mission 44’s Board and governance cycle, working closely with the Chief of Staff to coordinate Board and Committee meetings throughout the year.
Manage end-to-end logistics for Board and Committee meetings, including scheduling, circulation of papers, and maintaining a forward planner for the governance calendar.
Support the preparation and circulation of high-quality Board materials, ensuring papers are accurate, timely, and clearly presented.
DELIVERY, CULTURE AND ORGANISATIONAL IMPACT (15%)
Play a hands-on role in delivering the smooth and effective operation of the Executive Office, coordinating meetings and supporting priorities to be executed to a high standard and on time.
Track actions and decisions arising from Board, SLT, and Executive Office meetings, following up with owners to support delivery and accountability across the organisation.
Contribute to the delivery of key organisational moments, such as team and SLT away days and Board meetings, supporting planning, logistics, and on-the-day execution.
Actively contribute to a positive, values-led culture by modelling professionalism, collaboration, and a delivery-focused mindset within the Executive Office and beyond.
ESSENTIAL
Ability to handle confidential and sensitive information with the highest levels of integrity, judgement, and discretion.
Proactive, solutions-focused approach, with the confidence to anticipate needs, spot issues, and take initiative.
Proven experience of maintaining high-quality output whilst working in a fast-paced environment.
Outstanding written and verbal communication skills, with the ability to engage professionally and confidently with senior leaders, trustees, partners, and external stakeholders, sometimes on behalf of the CEO.
Strong attention to detail, with a commitment to delivering work to a consistently high standard.
Ability to model all of Mission 44’s values in your ways of working.
Passionate about supporting and empowering young people from a diverse range of backgrounds to flourish and succeed.
DESIRABLE
Proven experience providing high-quality executive support in a fast-paced, high-trust environment.
Experience supporting Board and Committee processes, including meeting coordination, minute-taking, and action tracking.
Familiarity with governance requirements and best practice in a charity or non-profit context.
Experience supporting a CEO, senior executive, or Board in a charity, foundation, or mission-led organisation.
Experience working in a small or growing organisation, with the flexibility to adapt as priorities evolve.
Experience using Google Workspace and CRM tools.
Benefits
Enjoy 28 days annual leave, plus a day for your birthday
Use our cycle-to-work scheme and free gym access
Save for retirement with our generous pension package
We finish every Friday at noon in August
Optional health insurance and acccess to an EAP
Professional development budget of £1k
Unlimited volunteering leave, as agreed with your manager
Wellbeing allowance to spend in whatever way works for you
Competitive parental leave package
The client requests no contact from agencies or media sales.
Location: Stockport, with options for hybrid working
Department: Insight
Contract type: Permanent
Hours: 28-35
Salary: £35,494
Who we are
NUS Charity is an exciting membership organisation, developing and championing strong students’ unions. We connect our members and curate services to deliver advice, guidance and crisis support to students’ unions across the UK.
We do professional differently. We are a progressive charity representing students’ unions. The sector is inclusive, fun, dynamic and representative and we put students and students’ unions at the heart of everything we do. We are challenging but are committed to creating a supportive and flexible environment which pushes your personal development in your everyday activity.
What we do
Students’ unions can be transformational hubs for students, staff, and wider society. NUS Charity support our member’s development to enhance their capacity and harness opportunities to maximise their positive impact. We do this in many ways, from managing a purchasing consortium to drive great value for our members, to our development activity, supporting the best potential in students’ unions – we strive to make a difference to our members.
The Insight Consultant sits within NUS’ Communications team, working closely with colleagues across campaigns, policy and membership. The Communications team plays a critical role in shaping how NUS tells its story, influences decision-makers, and amplifies student voices. Insight is central to this work, ensuring our communications and campaigns are grounded in robust evidence and a deep understanding of students’ experiences.
What we need
We are looking for an Insight Consultant to lead the design and delivery of research that strengthens NUS’ communications, campaigns and public narrative. This role ensures that our messaging, media work and influencing activity are informed by credible, timely and inclusive insight from students and students’ unions.
You will play a vital role in planning and delivering national student surveys, managing qualitative and quantitative research projects, and translating findings into compelling insight that supports communications and campaigning activity. You will work closely with communications colleagues to ensure research outputs are accessible, engaging and usable across a range of channels.
This is a great opportunity for someone who enjoys working at the intersection of research and communications, and who is motivated by using evidence to shape narratives, challenge power and create change for students.
You should have experience of designing and managing research projects, including surveys and other data collection methods, and of presenting insight in ways that resonate with different audiences. Experience of working with communications, campaigns or public-facing teams is highly desirable.
This position offers a unique opportunity to combine research expertise with communications and campaigning impact, helping to shape NUS’ public narrative and strengthen the collective voice of students and students’ unions across the UK.
We want to be as flexible as possible in this role, so we’re open to 28 – 35 hours across 4 or 5 days per week and would consider less hours and/or a job share. You can either do this role from our Stockport office or hybrid based partly in Stockport and partly at home.
Committed to Inclusion
We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. You can be yourself here whoever you are, be proud of the work you do and build a career in a place that knows different is good.
We recognise that candidates from racialised backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the minimum criteria for a role (at least 80% of the criteria in the person specification) and are from a racialised background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
Why apply?
We aim to practice what we preach so we’re happy to offer a flexible person-centred working environment with a great benefits package including:
- Generous holiday entitlement (starting at 27 days per year rising with service to 30 days)
- Flexible working opportunities
- Valuable workplace pension
- Enhanced parental pay policies
- Employee assistance programme
- Paid volunteer days – three days per year for full time staff
- Health Cash Plan
Please apply via our online application form, we are unable to accept CVs. If you are unable to complete an application due to accessibility needs please contact us.
Closing date for applications: Tuesday 10th February 2026 (23:59)
If you’re successfully shortlisted, we’ll see you at an interview on Tuesday 24th February 2026
REF-226 098
A place to make a difference
Location: Peterborough, hybrid – 3 days a week onsite with occasional travel to other offices as required.
Salary: £66,003 per annum
Contract Type: Permanent
Hour: 35 hours per week, Monday – Friday between 8am and 6pm
With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.
We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.
If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent.
About the role
We’re looking for a passionate, customer focused leader to head up our Repairs Contact Centre. This service is vital to the wellbeing and safety of our customers, and your work will make a direct difference to how people experience their homes.
As our Head of Customer Contact – Repairs, you’ll lead a dedicated team to deliver great customer and colleague experiences, achieve key performance measures, and drive quality across all repairs interactions. You’ll also help shape future contact channels and play a key role in improving Tenant Satisfaction Measures (TSMs).
What you’ll be doing:
• Leading the repairs contact centre to deliver a consistent, customer centred service
• Managing performance, quality and colleague engagement
• Working closely with contractors and technical teams to improve the end to end customer journey
• Using data and insights to develop reporting and drive service improvements
• Influencing how customers connect with us in the future
• Building on a strong foundation to evolve and elevate the service
Salary
The spot salary for this post is £66,003 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
About you
• CIH qualification or willingness to work towards
• Previous People Management experience, leading and managing a team in a high-volume, challenging, customer-focused, multi-channel contact centre environment
• Familiarity with managing customer expectations across varied contact channels, with an understanding of digital transformation and channel shift opportunities
• Previous experience of developing and coaching a team, managing performance and embedding a positive team culture
• Expertise in contact centre resource planning methods
• Financial and budget awareness, with the ability to monitor resources and manage costs.
• Strong negotiation and communication skills, both verbal and written, with the ability to present to teams and individuals
• Proficiency in ICT and telephony systems relevant to contact centre operations and MS Office packages
• Experience in performance management, dispute resolution, and driving team success through KPIs.
A place to build a future
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
And because we believe great work deserves great rewards, here’s what you can look forward to:
• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
We’re Committed to Inclusion
We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.
Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Head of Customer Contact, Head of Customer Contact Centre, Head of Repairs Contact Centre, Customer Contact Centre Manager, Head of Customer Services, Director of Customer Contact, Customer Operations Manager, Contact Centre Operations Manager, Head of Customer Operations, Repairs Contact Centre Manager, Customer Experience Manager, Customer Services Operations Manager, Head of Repairs Services, Housing Contact Centre Manager, Customer Service Delivery Manager
REF-226 304
We’re looking for a Policy and Influencing Manager to help us achieve our ambition to improve urban health in the UK and beyond. Policy and Influencing is a fast-developing function at Guy’s and St Thomas’ Foundation, established to turbo-charge our influence on decision-making to improve urban health and health inequity.
Working across the organisation - in particular with colleagues leading our urban health programmes - the Policy and Influencing function applies the insight generated by our programmes to raise the profile and influence decision-making on the issues we work on. You will be an experienced public affairs and policy professional with experience influencing national decision-making.
Working with teams across the organisations, you will lead the development of compelling influencing strategies for each programme, and deliver innovative and varied policy and influencing activity to achieve these strategies. This is a rare opportunity to work in a genuinely innovative organisation that is able to test new approaches and is willing to take risks: we are looking for someone who enjoys testing new ways of working as we explore how we can best achieve impact, whether acting alone or with our partner organisations.
You will bring sharp political insight and a passion for complex, of the moment policy issues to work closely with programme colleagues to maximise the impact of our urban health programmes. This might involve commissioning original research to support our policy development process, working with partner organisations to design campaigning partnerships, or funding others to trial new ways of involving communities impacted by health inequity in the policy decision-making process.
You will work with the Head of Policy and Influencing (Impact on Urban Health) on Parliamentary and Government engagement for your programmes, and will work very closely with Communications Managers assigned to each programme to create impactful communications to influence.
You’ll be excited by the opportunity to work at an organisation that prioritises diversity, equity and inclusion in all we do, whether in term of the impact we seek to have in the external world on health equity, but also in the ways we work.
As Policy and Influencing Manager, this may mean working with partners to explore who we can support their own influencing activity, designing research and policy reports that bring the voice of people most impacted by the issues we work on to the debate or exploring ways to develop our own policy positions in an inclusive and equitable way. You will be a team player, who enjoys working in a matrix across multiple teams within the organisation
About us:
Impact on Urban Health is part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society. As a member of the team, you have a real opportunity to shape our work and the impact we can have. This is fuelled by our desire to be more than the sum of our parts. We’re curious, we think big and we’re not afraid to take risks. As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
Key Responsibilities
- Develop and deliver compelling influencing strategies for two of our Urban Health Programmes
- Develop investment partnerships with a particular influencing focus within these programmes
- Act as a source of policy expertise and political insight for colleagues across the organisation, proactively briefing on key political events and policy developments
- Develop a policy bank of evidence-based and up to date policy for each programme, key messaging and policy asks to maximise the impact of the insight generated by our work
- Lead horizon scanning to identify proactive and reactive influencing opportunities, and deliver this activity, in partnership with internal and external colleagues.
- Work closely with Communications Managers to develop and deliver impactful communications to influence
- Bring a diversity, equity and inclusion lens to all our policy and influencing activity, whether in how we work with partners or in our own systems and processes
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role
Skills, Knowledge and Expertise
- Excellent interpersonal and networking skills at all levels
- Enjoys working in places with a clear and ambitious mission, a matrix structure and ways of working that challenge the norm
- Willingness to prioritise diversity, equity and inclusion in all our work
- The ability to develop expertise and familiarity with different policy areas quickly Knowledge, experience, and qualifications:
- Experience working in public affairs and policy in a UK setting, with impact on policy making in Westminster Parliament and/or the devolved administrations
- Experience developing impactful influencing strategies and delivering activity to achieve these strategies
- In depth understanding of the UK political environment and operation of Government
- Expertise in public policy, ideally in issues relating to health equity or social justice
Are you a creative storyteller at heart, passionate about seeing media serve mission?
We’re inviting you to join Springfield Church as our Media Pioneer, playing a key role in our Pioneering Project as we develop pathways to faith on the Roundshaw Estate and support estate churches across the Diocese of Southwark.
In this role, you will create high-quality media, digital learning resources, and engaging content that tells stories of hope, transformation, and discipleship, while helping our pioneering approach reach more people.
The Role
As our Media Pioneer, you will:
-
Create high-quality digital content – videos, photography, graphics, online courses, and training modules.
-
Write and tell stories of transformation and community life in an accessible and engaging way.
-
Apply Springfield’s and the Project’s visual identity consistently across media outputs.
-
Support pioneering ministries by working closely with our Pioneer Project Directors and wider team.
-
Develop replicable resources for partner estate churches to use in training and digital learning.
-
Build and train volunteer teams to sustain creative storytelling across Springfield.
-
Manage Springfield’s digital platforms – websites, social media, and media libraries.
Who We’re Looking For
We’re seeking someone who:
-
Has excellent storytelling and media production skills (video, photography, graphic design, document layout).
-
Can apply visual identities consistently across platforms.
-
Is organised, adaptable, and able to manage multiple projects.
-
Has a pioneering spirit and a heart for sharing Jesus in creative, culturally relevant ways.
-
Is a practising Christian, ideally interested in joining Springfield’s community if possible.
-
Experience in estate contexts is desirable but not essential.
Key Details
-
Part-time: 2.5 days / 17.5 hours per week
-
Salary: £16,000 per annum (£32,000 pro rata)
-
Contract: Fixed term, 24 months
-
Holiday: 26 days per annum (pro rata) + 8 bank holidays
-
15% employers pension contribution, 1 retreat day per calendar year
-
26 days annual leave per year (pro rata) + 8 bank holidays
-
Flexible working (where appropriate)
-
Based at Springfield Church, Wallington
Closing Date: 27th February, 11:59pm | Interview Date: 12th March
We believe our God-given vision is to thrive like a ‘Spring Field’.
The client requests no contact from agencies or media sales.
The Strategic Member Programme Manager is responsible for the development and delivery of member programmes, training, and engagement activity, including leading the end-to-end development and delivery of the annual SOLT & UK Theatre Conference programme. The role translates member insights and organisational priorities into compelling, relevant programmes that support the continued professional development of workforce skills, industry insight, and the networking needs of SOLT & UK Theatre members. The postholder will work closely with the Director of Membership & External Affairs and the wider Membership, Advocacy, Employment Relations, and Events teams to deliver highquality, strategically aligned programming that meets member needs, and supports SOLT & UK Theatre’s Business Plan objectives.
For full details of the role, please see the job pack.
Our vision is a dynamic, sustainable and world-class theatre sector and our mission is to champion theatre and support our members.
The client requests no contact from agencies or media sales.
As Policy and Public Affairs Manager, you will help ensure London Youth is a credible, influential voice on issues affecting young people and the organisations that support them. Sitting within the Fundraising and Communications Directorate, you will work closely with the CEO, senior leadership, and youth participation, communciations, fundraising and delivery colleagues to deliver demonstrable external influence and impact.
You will craft clear, evidence-based policy positions that shape debate and influence decision-making at London and national level, ensuring the policymakers understand and respond to the realities facing young people in London. Through effective internal engagement, you will also ensure colelagues and our members are well-informed and equipped to respond to key policy developments.
You will successfully represent the voice of London Youth's members and the young people they support, helping to secure greater recognition, investment, and support for youth services. By building strong relationships with policymakers, parliamentarians, and sector partners working to address the issues affecting young people inthe capital, you will help position London Youth as a trusted and respected contributor to relevant policy discussions.
At a time of significant change across the youth sector, you will play a central role in campaigning for systematic change and in building the profile of London Youth and the wider voluntary sector as the Government's 10-year National Youth Strategy, Youth Matters, is implemented. You will help ensure commitments translate into meaningful outcomes for young people, particularly in relation to youth services, enrichment opportunities, and support for young people not in education, employment, or training, and strengthen long-term investment in youth provision.
What you will be doing
You will lead the development and delivery of London Youth's policy and public affairs work, building a clear and consistent understanding of the London and national context for young people and youth organisations. Working closely with colleagues across the organisation, including communications, fundraising, delivery, and MEL, you will help develop a clear and compelling case for support and influence.
You will work in close partnership with the CEO and CEO's office, acting as a trusted policy adviser, supporting the CEO's external policy engagements, positioning, and relationships with senior policymakers and influencers.
You will monitor emerging political and policy developments and relevant funding announcements, providing insight and analysis to identify opportunities for engagement. You will draft swift organisational responses to key policy announcements, in collaboration with the CEO and communications team, and ensure relevant intelligence and opportunties inform the work of the fundraising team.
You will develop, maintain, and communicate evidence-based policy positions, insights, and priorities, convening our members regularly to inform clear policy asks and advocacy. You will shape briefings and consultation responses that reflect the needs of London Youth's members and the young people they support. You will shape policy positions and provide high-quality briefings ahead of key senior-level engagements.
You will oversee and track our policy influencing activity, identifying emerging policy developments, coordinating internal input, engaging stakeholders and representing London Youth in external policy and public affairs forums, and reporting on the impact of our policy work.
You will strengthen policy work through insight and engagement, analysig relevant data and research from our membership and working with the Learning and Impact Lead to ensure insights from London Youth's network inform policy development. You will also identify opportunities for members and young people from our Youth Board to engage in policy work, including through consultations, networks, and events.
You will build and maintain strong relationships with key London and national stakeholders, identifying opportunities for partnership working with other organisations and ensuring London Youth has a visible, credible voice in debates affecting young people.
You will contribute to London Youth's communications, campaigns, and profile, working with colleagues to shape policy activity across digital channels, produce engaging written content including articles and speeches, craft organisational messaging, support youth-led engagement, and contribute to London Youth's thematic networks, influencing events and media opportunities.
What you bring to the role
Knowledge and Experience:
- Strong understanding of how policy is developed in the London and national context, and experience of engaging with political agendas on behalf of a charitable or membership organisation.
- Experience in developing robust policy positions, responses, and solutions, and influencing politicians and decision-makers.
- Up-to-date, proven experience in public affairs, parliamentary engagement or a related policy-influencing role, with a clear track record of driving meaningful change.
- Good understanding of UK parliamentary and government processes, and of current policy areas impacting young people in London and across the UK.
- Experience of producing a range of briefings and written materials, including research findings, public statements, consultation responses, and briefings for senior colelagues.
- Proven ability to build and maintain collaborative relationships with opinion-formers and other key stakeholders.
Attributes and Behaviours:
- Demonstrate excellent interpersonal and communication skills, especially when it comes to policy partners.
- Demonstrate confidence to engage and build productive relationships with a wide range of stakeholders, including those at senior level.
- A confidence verbal communicator and presenter able to represent London Youth within policy forums, consortia, and networking events.
- Demonstrate ability to work on your own initiative and as part of a team, with proven ability to innovate and deliver change.
- Demonstrate ability to analyse, summarise, and present evidence to different audiences.
- Demonstrate a commitment to ensuring young people have prominent platforms to voice their views directly on the issues that affect them.
- Demonstrate a commitment to strengthening London's Youth sector.
- Be willing to work some evenings and the occasional weekend.
- Understanding and supporting the vision, mission, and aims of London Youth.
Demonstrate living our values of being:
- Ambitious
- Collaborative
- Inclusive
- Accountable
Why work at London Youth
- Generous holiday allowance - 39 days paid holiday each year (including bank holidays and closure days). Pro-rata if you work part time.
- Employer 4% pension contribution
- Additional leave granted to support voluntary activity
- Free Health Care Cash Plan
- Free access for you and your family to the Employee Assistance Programme
- Free access to the 'Headspace' app for you and your family
- Flexible working opportunities considered
- You'll be working with a fantastic team of passionate colleagues across London Youth
- You will be making a difference to the lives of young people
The client requests no contact from agencies or media sales.


