Beyond jobs
People Partner
Background and overall purpose of the role:
The purpose of the People Team in delivering the organisations goals is to empower our colleagues to thrive by shaping exceptional experiences and culture that unlocks their potential — so ARUK can realise it's vision of a world free from the fear, harm and heartbreak of dementia. The People Partner (PP) will play some key roles within the organisation. As a strategic talent leader, the PBP will focus on the people functions strategic priorities. They will identify the most pressing talent opportunities and challenges throughout the organisation and lead the talent management strategy for their Division.
They will act as consultants to diagnose the biggest talent challenges and opportunities to drive their divisional strategy and use data and intelligence to better enable their People Team colleagues and partners to design solutions. This role is a key enabler of ARUK’s people strategy and will contribute to its creation and delivery supporting with embedding key people and talent frameworks in their Divisions.
The post holder is part of a small team at ARUK and from time to time may need to support other colleagues to ensure smooth critical service delivery to the organisation.
Key Accountabilities:
· Use strategic workforce insights that shape decisions and deliver data‑informed insights that diagnose organisational and people challenges, analyse trends, interpret financials, and influence leaders to make evidence‑based decisions.
· Act as People consultants and partner with leaders to build deep understanding of their strategic priorities, their people and culture and shape workforce strategy, design tailored fit‑for‑purpose people solutions, and ensure initiatives are aligned with measurable business outcomes.
· Effectively coach and challenge leaders by providing constructive challenge, building leadership capability, and supporting senior leaders in navigating people issues and organisational priorities.
· Ensure high‑quality, timely and evidence‑based HR delivery by executing people processes end‑to‑end, using context and evidence for decision‑making, solving complex problems, and delivering work on time and on budget.
· Lead on organisational design and workforce planning interventions that drive performance in business units, by collaborating with stakeholders to determine workforce requirements, solving business problems with data, and designing improvements that enhance organisational effectiveness.
· Effectively lead change initiatives and the people elements of change portfolios, by implementing outcome‑focused change management programmes, and helping teams adopt digital and agile ways of working.
· Build strong cross‑functional relationships, influence and stakeholder alignment, with the divisions’ leadership team and other key stakeholders throughout the organisation to ensure that there is opportunity to influence key business decisions and shape the future direction of ARUK. Influence and collaborate to align stakeholders on People priorities and navigate challenges and tensions, ensuring decisions are well‑informed and aligned.
· Promote a positive, values‑led culture by role‑modelling behaviours, gathering feedback, and championing wellbeing. Ensure ethical people practices are upheld and develop inclusion strategies that improve engagement and retention of under‑represented groups.
· Effectively manage complex employee relations issues and change programmes – including restructuring and TUPE transfers, by providing expert advice, guidance and support while managing employment and organisational risk.
Knowledge, skills and experience needed:
· Thinking at a strategic level and evidence of creating strategically aligned, data and insight led people and talent strategies to enable organisational goals and outcomes.
· Strong relationship building and communication skills
· Evidence of coaching, influencing and developing leaders, managers and stakeholders
· High proficiency in data judgment, interpretation and communication to influence business decisions and drive outcomes.
· Strong strategic consulting and relationship building and management skills that enable collaboration and networking both within the People function and throughout the organisation and with key stakeholders
· Significant experience in a HR Business Partner role with strong evidence of leading large-scale change and restructures in a complex organisation including TUPE
· Strong evidence of technical expertise in complex ER case management including multiple, layered grievances and an in-depth understanding of legal issues and best practice.
· Knowledge, understanding and application of UK employment law
· Evidence of role modelling and encouraging adult-adult behaviours to influence cultural change
· Demonstrable experience and evidence of creating experience led, human centric people initiatives and strategies.
· Evidence of working within, and being able to navigate ambiguity and being able to adapt to changes and challenges by being flexible and innovative
· A willingness to be disruptive in your approach and challenge mindsets and ways of working
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £60,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 22nd February 2026, with interviews likely to be held week commencing 2nd March 2026 once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
OKMC/PR/UK-R1
Position title:
The Open Kitchen Manchester Chef
Reports to:
UK Programmes Manager
Location:
Manchester
Hours of Work:
Part-time, 18- hours per week
Thursday - Sunday (4-Days per week)
Salary guideline:
(Up to) £18.03 per hour which is equivalent to £15,000.00 per annum (commensurate with experience)
Terms of Employment:
12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)
Application Process & Closing Date:
Send an up to date CV and supporting Covering Letter by Email by no later than 6th March 2026
Approx. Interview & Role Commencement Date(s):
Interviews: As Suitable Applications Received
Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date.
Role: Open Kitchen Chef
About the Project
The Open Kitchen is a community-led initiative tackling food poverty and social isolation across the UK. Our kitchens, based in Hounslow (London), Nottingham, and Manchester, provide free, hot, and nutritious meals to individuals and families affected by homelessness, low income, or displacement as refugees.
Operating seven days a week, the Open Kitchen offers more than just food it provides a safe, welcoming space where everyone is treated with dignity and respect.
Each kitchen also serves as a community support hub, distributing essential household items and sleeping bags to those in need.
Through this initiative, we aim not only to alleviate hunger but also to connect service users with pathways to stability, empowerment, and independence.
Key Responsibilities
As part of the Open Kitchen project team, the role will involve ensuring the smooth, safe, and impactful operation of Open Kitchen Manchester.
To lead the delivery of Muslim Hands’s free hot meal provision and structured cooking Facilities , ensuring that local communities can access nutritious hot meals in a safe, welcoming environment while also learning essential cooking skills to make everyday meals from food parcel ingredients. This role will directly contribute to reducing food insecurity, building confidence, and promoting independence among beneficiaries.
Responsibilities include:
- Oversee day-to-day activities within Open Kitchen Manchester, ensuring the consistent delivery of high-quality, nutritious meals.
- Plan, prepare, and cook hot meals for O.K’s free weekday lunch meals.
- Ensure all meals are healthy, nutritious, culturally appropriate, and prepared in line with food safety and hygiene regulations.
• Cooking with and preserving large quantities of surplus food.
- Supervise and observe the cooking facility to ensuring compliance with hygiene, health, and safety regulations.
- Manage food inventory, kitchen supplies, and procurement processes to ensure sustainability and efficiency.
- Ensure all food standards are followed.
- Train, and supervise volunteers to ensure effective service delivery and adherence to health and safety standards.
- Design and deliver weekly cooking classes for small groups, teaching participants how to prepare affordable, nutritious meals using food parcel items.
- Taking responsibility for safeguarding, health and safety and all policies relating to hot meals operations .
- Work collaboratively with volunteers, supporting their development and ensuring they are engaged meaningfully in meal preparation and delivery.
- Participant in staff meetings where required.
- Attend training and professional development sessions.
- •Any other ad-hoc tasks as require by your line-manager.
What We're Looking For
- A genuine commitment to serving vulnerable and destitute individuals with care and respect.
- Right to work in the UK and a satisfactory Enhanced DBS check, completed before starting the role.
- Warm interpersonal skills, comfortable engaging with people from all walks of life.
- A dependable, team-oriented attitude and availability for weekend shifts.
Essential skills and experience:
- Professional cooking ability – proven experience preparing nutritious, balanced, and culturally appropriate meals at scale.
- Food safety & hygiene knowledge – Level 2 (or higher) Food Hygiene certificate and thorough understanding of health and safety regulations in kitchens.
- Menu planning & organisation – ability to plan and deliver hot meals within budget and using surplus food creatively.
- Teaching and facilitation skills – experience delivering group cooking sessions, workshops, or training in a practical, engaging way.
- Communication skills – approachable, clear communicator able to engage with people from diverse backgrounds.
- Nutritional awareness – knowledge of affordable, healthy meal preparation, particularly using food parcel ingredients.
- Safeguarding awareness – understanding of safeguarding responsibilities within a community setting.
- Team collaboration – ability to work with, support, and supervise volunteers of varying skill levels.
- Adaptability – confident working with surplus food and adjusting menus to available resources.
- Commitment to values – alignment with Muslim Hands’s mission to address poverty, food insecurity, and inequality
Why Join Us?
As part of the Muslim Hands family, you’ll help create a place of warmth and friendship for those in need. Your presence will extend beyond service, contributing to a deeper mission of compassion, respect, and community uplift.
If you’d like to support others and be part of something truly special, we’d be honoured to receive your application.
NB: This Job Description is illustrative and non-exhaustive in scope. The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.
The client requests no contact from agencies or media sales.
Senior Fundraising Events Coordinator
The role will be hybrid - mostly WFH with coming into the London office at least once a week .
About Restless Development
Restless Development is a global non profit agency. We support the collective power of young leaders to create a better world. We are independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We run youth-led programmes to tackle the issues that young people care about the most – We also run the Youth Collective – a growing network of over 4000 local youth civil society groups and organisations in 185 countries. We are committed to creating an agency that walks the talk on power shifting, using the power shifting checklist, both internally and externally.
Our approach to safeguarding
Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.
About the role
We are looking to hire a Senior Fundraising Events Coordinator within Restless Development’s UK Fundraising team. The fundraising team’s income has grown year on year and there is huge potential to continue to grow this further and create impact at scale.
The Senior Fundraising Events Coordinator will be primarily working on the Schools Triathlon programme and managing all PR & social media comms, and also supporting on both merchandise and sponsor management. The Schools Triathlon is the UK’s largest fundraising and sporting event for children aged 7-13. Its aim is to encourage more children into sport while also teaching them the importance of fundraising. Over the years, the events have raised over £3.4m for Restless Development and local charities and over 9,000 children have taken part. We are aiming to deliver 15 events in 2026 and significantly expand the series..
We are looking for an energetic team-player, proactive individual with great interpersonal skills who is happy to learn and get stuck in.
Key responsibilities
Deliver and event manage high-quality Schools Triathlon events in 2026 and beyond
- Throughout September to February, present assemblies for the Schools Triathlon to inspire school-age pupils to sign up and take part in the Schools Triathlon series, and motivate them to fundraise by delivering a fun and engaging presentation.
- Develop strong professional relationships with various important stakeholders from host schools throughout the year, in person and online; as well as with participating schools through the delivery of assemblies and in comms prior to the event day.
- Work with our event delivery partners to deliver 15 events throughout April, May and June 2026, ensuring that the event logistics, host school requirements, participant details are finalised and managing host school relations.
- Respond to enquiries from parents and guardians on our dedicated inbox and mobile phone when needed.
- Develop a good working relationship with the Triathlon Committee, made up of Restless Development staff and volunteers, while still keeping the appropriate members informed and bringing in support as and when needed.
- Update on relevant KPIs and income where needed
- Support the Senior Fundraising Manager with recruitment of regional volunteers when needed
Schools Triathlon social media & PR
- Lead on all social media activity for the Schools Triathlon across our social media channels
- Lead on liaising with external PR and Host school stakeholders to deliver exceptional PR across the Schools Triathlon event series
- Lead on being the main contact for all Host School marketing teams, ensuring effective working relationships are in place and maintained to an excellent standard
- Report monthly on KPIs, ensuring effective tracking for social engagement across all channels
- Work closely with the Comms team, to ensure best working practices and collaboration is in place
- Together with the Head of Fundraising, lead on the drafting and development of the Schools Triathlon parent comms
- Manage the partnership with our events photographers
Sponsors
- Together with the Head of Fundraising, develop a sponsors partnership prospect list that aligns with our social values for year 2027 and beyond
- Lead on the project plan for our sponsors with support from the Head of Fundraising
- Set, monitor and report on the progress of KPIs and fundraising as and when needed
- Work with the wider team to plan and deliver an excellent stewardship journey for sponsors ensuring continued engagement
Systems, Processes & Communications
- Support the wider team with event comms responding in a timely and professional manner.
- Use DotDigital to communicate to schools and event participants
- Competent use of Excel to process data and regularly update internal and external databases.
- Manage the Schools Triathlon website, ensuring that it is up to date and relevant.
- Accurate and timely logging of information into Restless Development’s registration system Eventrac and CRM, Salesforce – executing mass imports, new individual records, and regularly cleaning data.
- Understand and manage fundraising using the digital fundraising platform, JustGiving, ensure all pages set up are logged on our CRM.
Other
- Must attend the Schools Triathlons as needed across April, May and June and other occasional evening and weekend work, for which time off in lieu will be given.
- Support on wider charity initiatives as and when needed
- Many of the schools we have relationships with are not accessible by public transport, so it is vital you have access to a reliable roadworthy vehicle. All travel will be reimbursed in accordance with Restless Development’s travel policy.
- Manage our Schools Triathlon Leader programme, working with the wider team to recruit and develop the opportunity for graduates/young people
- Undertake any other duties as requested by the Head of Fundraising.
Job title: Senior Fundraising Events Coordinator
Location: North London/Cambridge (with travel to the office once a week)
Salary: £37,226 per annum (Band O)
Preferred start date: March 2026
Length of contract: 2 years fixed contract
Reports to: Head of Fundraising
Expected travel:
Frequent travel around your county and other areas in the UK for school assemblies and school meetings. Occasional evening and weekend work for Schools Triathlon events in April-June and other stewardship events which time off in lieu will be given. Occasional overseas travel to Restless Development Hubs may be possible if of interest.
Other requirements: Must have a full drivers licence and access to a vehicle. Will be required to complete DBS check.
Skills and experience
Essential
- Experience of fundraising event planning and management
- Experience of using social media channels for stewardship & marketing
- Experience of using email system (DotDigital or equivalent)
- Excellent interpersonal skills
- Excellent planning, organisational and logistical skills
- Public speaking and presentation experience
- Strong IT skills (inc Excel), strong numeracy skills to process financial data
- Ability to manage high performing relationships with multiple stakeholders
- Ability to work to deadlines and balance multiple priorities
- Ability to manage own time and work autonomously
- Ability to think creatively and innovatively
- Strong written communication skills
- Full drivers licence and access to a vehicle
Desirable
- Interest in/ knowledge of international development
The client requests no contact from agencies or media sales.
The person who currently leads ADUKs education and training work is moving into an exciting new role within our team. We’re now looking for someone marvellous to take on part of their work, alongside some exciting new initiatives we want to develop. We’re not looking for a direct replacement - we want someone who will relish the opportunity to shape and grow this role into something truly impactful, supporting our work and strengthening the sector.
Key Purpose: The postholder will play a key role in strengthening knowledge, understanding, and best practice both within the sector and externally with service providers and the public, helping to remove barriers for assistance dog partnerships.
Internal focus: Coordinate the learning and development of ADUK member organisations, ensuring access to high-quality resources, training, and support to maintain knowledge sharing and best practice development across the sector.
External focus: Deliver education engagements and training to stakeholders, including businesses, service providers, and the public, through ADUK’s wider education initiatives and the new Corporate Allyship Programme.
Key Responsibilities
Learning:
- Manage ADUK’s shared Learning Management System (Moodle) and training platform, supporting members to make the most of the available content and resources.
Knowledge Sharing:
- Collaborate with staff and volunteers from member organisations and candidates to identify learning needs and expertise.
- Coordinate engaging and effective knowledge-sharing programmes aligned with member needs.
Education Delivery:
- Work with ADUK colleagues to coordinate and deliver engaging education initiatives, both in-person and virtually, for service providers and public services.
- Coordinate logistics for external training events, including venues and registrations.
- Support delivery of training for the ADUK’s Corporate Allyship Programme in collaboration with relevant colleagues.
Partnerships and Collaboration:
- Identify opportunities to work with external bodies, partners, and stakeholders to deliver training and share knowledge with the wider community.
Evaluation and Impact:
- Evaluate and assess the effectiveness of knowledge-sharing programmes and external training and explore how best to leverage this evidence.
- Prepare and present impact reports to inform continuous improvement.
Essential Knowledge, Skills and Attributes:
- Recent and relevant experience (3 years +) in designing and delivering in-person and online training and educational workshops and programmes.
- Excellent presentation and facilitation skills, with the ability to engage diverse audiences.
- Experience in managing learning management systems (LMS) and digital learning tools, (preferably Moodle based LMS)
- Excellent organisations skills with the ability to prioritise tasks and coordinate multiple organisations and stakeholders.
- Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely.
- Confident relationship building skills.
- A collaborative and adaptable approach to teamwork, with the ability to work effectively as part of a small team that sits within a large membership network.
- Be able and willing to travel extensively (across England, Wales and Scotland) to deliver in person training.
All applicants should be aligned with ADUK’s values of championing a standards-based approach to the training and welfare of assistance dogs.
See Recruitment Pack for more information and full job and person spec.
To champion high standards of welfare and training for assistance dogs, and to work for a society where their owners have no barriers.
The client requests no contact from agencies or media sales.
Position: Infrastructure Manager
Type: Full-time (35 hours a week)
Contract: 12 months Fixed term contract
Location: Office-based in London N4 with flexibility
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional & Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our IT Infrastructure team cover the following areas:
- Fully responsible for managing the technology stacks
- Ensuring the underlying systems and data are secure and highly protected from malicious actors
- Ensuring the systems are available
- Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
- Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
- Embed principles of best value and money saving into all technology decisions
We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.
Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.
This role is responsible for:
- Maintenance of technical infrastructure based on Microsoft technologies
- Automated process creation to ensure systems are monitored and managed
- Migration of remaining on premise systems to Microsoft cloud based solutions
- Maintenance of legacy systems and processes where necessary
- Ensuring systems are highly accessible and available
- Advice to the Organisation on best practice on technology
For this role we’re looking for:
- Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
- Knowledge of Dynamics CRM 365 and associated technology
- Knowledge of Azure services, PowerApps, DataVerse
- Knowledge of sound backup and security protocols
- Experience of managing external stakeholders and 3rd party suppliers
- Service Management experience
- IT provision expertise
- Knowledge of MS Intune
Please note this role is a 12 months fixed term contract.
Closing date for applications: 9:00 on Friday 27th February 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has won the Communiqué Award 2025 for Excellence in Healthcare Partnerships, the PEMA 2025 winner for Excellence in in Collaboration Educating Patients and has been shortlisted for both Third Sector Awards and Charitytimes Awards 2025.
Ready to drive real-world change with your fundraising expertise?
At Prostate Cancer Research, we're making huge strides. Our supporter base has tripled in the last year, our campaigns are making national headlines, and we're investing heavily in growth.
We now need a passionate Individual Giving Manager to help us seize this momentum.
This is a chance to build something new with us. Working as a key strategic partner to the Head of Individual Giving, you will be the operational powerhouse behind our fundraising programme. You will take ownership of translating our high-level strategy into action, acting as the primary lead for campaign implementation and tactical delivery. We’re not just looking for someone to run campaigns; we're looking for an innovator who will test, learn, and lead us into new territories.
Your Mission:
• Take ownership of the delivery strategic individual giving activity across paid social, email, offline appeals, and new channels.
• Holistic Stewardship: Design and execute engaging supporter journeys—both bespoke and automated— that maximise conversion and long-term value.
• Performance Culture: Analyse performance, share insights, and drive a results-focused fundraising culture across the team.
Why Join Us?
• Impact: This is a new role with the potential to shape the future of our individual giving.
• Growth: We are committed to your professional development within a supportive team.
• Benefits: We value our people. Enjoy flexible working, private BUPA healthcare, a competitive pension, and more.
If you're an ambitious fundraiser who thrives in a dynamic environment and wants to fight prostate cancer, we encourage you to apply.
Key Responsibilities
Strategic Implementation (Online & Offline)
• Key operational lead, deputising for the Head of Individual Giving and Legacies, taking responsibility for the planning and delivery of campaigns and activity across channels and supporter journeys.
• Develop and implement activity to attract new supporters through an integrated mix of channels, including social platforms (paid and unpaid), search engine advertising, email marketing, and offline appeals.
• Manage relationships with external partners, including creative, fundraising, and digital marketing agencies, ensuring high-quality delivery and ROI.
• Develop and execute integrated campaigns where ultimate conversion may occur via traditional channels such as telephone or mail, taking a holistic approach to acquire and convert new supporters.
• Analyse metrics and data, reporting on KPIs, budget, and spend. Work to constantly test and optimise campaigns to exceed targets and improve return on investment.
• Support forecasting and budget planning on marketing activities within the IG budget.
• Stay abreast of emerging trends and technologies, ensuring our fundraising efforts remain innovative and effective.
Stewardship, Content & Operations
• Develop and deliver personalised relationship-building communications and initiatives that recognise supporter loyalty and deepen their connection to the impact of their support.
• Oversee the operational delivery of supporter communications, including the development of processes for bespoke and workflow-delivered thanking and nurturing.
• Create and optimise content, sometimes cross team and directly with our incredible patients and supporters.
• Build journeys that maximise conversions and build loyalty. This includes high-quality creative fundraising writing, concepting, and messaging development.
• Ensure all supporters are thanked and updated in an appropriate and timely manner, working with the team to ensure coverage and that all interactions are in line with our supporter promise.
• Cultivate deeper engagement with supporters beyond transactional interactions, explore opportunities for meaningful dialogue and a sense of community.
Collaboration & Cross-Selling
• Work with the wider PCR team to maximise opportunities for fundraising and patient impact, specifically leading on cross-selling meaningful cash and support propositions to other audiences (e.g., events participants, community fundraisers, and campaigners).
• Work with Agile principles in mind, collaborating with colleagues across the organisation to plan and deliver high-quality work.
• Build key relationships across teams within and outside Public Fundraising to achieve successful fundraising outcomes.
• As required, represent PCR externally, promoting our work and building long-term relationships with stakeholders.
Database and Compliance
• Develop your existing experience and affinity for supporter data to improve outcomes for supporters.
• Hold a very good working knowledge of key aspects of data protection law including GDPR and PECR, as well as the Fundraising Code of Practice.
• Work with our tools and seek to improve knowledge and use of these, including Access CRM, Fundraise Up, Google Analytics 4 (GA4), Wordpress and MailChimp.
Skills and Competencies
Our ideal candidate would have the following:
• Fundraising Expertise: Proven experience in an Individual Giving role(s) with a track record of managing both digital acquisition and offline appeals (direct mail/telemarketing) for a charity or social cause, as well as significant experience in retention, marketing communications, supporter services.
• Agency Management: Experience managing creative, fundraising and digital marketing agencies, to deliver a variety of campaigns or activities across multiple channels.
• Digital Proficiency: Demonstrable expertise setting up and managing campaigns in Meta Business Suite, Google paid advertising, and email marketing platforms like Mailchimp.
• Strategic Thinking: Evidence of leading successful integrated campaigns resulting in significant income or lead generation.
• Audience development: Led development of successful new propositions for cross-selling across existing audiences.
• Creative Skills: The ability to motivate and inspire audiences through content and creative writing and storytelling for various channels.
• Financial Acumen: The ability to monitor and manage income and expenditure against targets as well as forecast and report on campaigns across all channels.
• Supporter Experience: A strong desire to provide excellent supporter experience and customer journeys to everyone who encounters PCR.
• Collaborative Mindset: A collaborative and innovative mindset with a desire to test, learn, and work with stakeholders cross-functionally.
• Agile Working: Experience working within Agile project management frameworks would be beneficial.
• Technical Knowledge: Good knowledge of WordPress website optimisation and plugins, or a strong desire to learn.
• Passion: A strong belief in the work we do at PCR, and a demonstrable desire to improve outcomes for patients through our work in fundraising.
How to apply?
Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.
There will be a two-stage interview process. The first interview will be online via Teams, and the second will be an in-person interview at our offices in London. There may be a test and a question to prepare for in advance of either interview stage should your application be taken forward.
For more information about the role, please contact our Head of Individual Giving, Tom Treasure for an informal chat (contact details can be found in the full job description).
For more information about our orindganisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.

The client requests no contact from agencies or media sales.
Relationship Management
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To act as the lead and relationship manager with partners on behalf of Think Active Lead, or support the development of local partnerships and networks promoting collaboration across all relevant sectors
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Raise awareness of funding opportunities available to increase participation in sport and physical activity.
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Lead, or support, on the development of local place partnerships that align multiple agendas with partners from across different sectors and advocate for the benefits of physical activity.
Project Management
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To act as the lead for Sport England and other projects and initiatives managed by Think Active.
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High-quality project management that ensures the project's aims are clear, that they are delivered on time and on budget and in line with our values.
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Effective delivery of the Think Active, #WeThinkActive strategy, through your contribution as a team member of Think Active and with and through partners.
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Tangibly contribute to the increase in participation in sport and physical activity and address wider social needs through creative and innovative approaches and partnerships.
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Seek out opportunities to generate income and contribute to Think Active business development and income generation targets both for the organisation and for local partners.
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Use robust data and insight to co-design, implement and evaluate innovative. and appropriate projects and initiatives.
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Prepare detailed performance and financial reports for your work.
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Adhere to GDPR and data protection through your planning, implementation and communication.
Financial Management
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Plan, implement and in accordance with funding guidance, financial procedures, and policies, take responsibility for diversifying Think Active’s income streams in line with the strategy and business development plan
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Project and budget management, including forecasting, monitoring of income and expenditure, plus the submission of financial reporting
Demonstrating Impact
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Reporting progress and capturing value through case studies and evaluation processes designed to evidence the impact
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Storytelling – the ability to articulate the impact and value of Think Active (locally, regionally, nationally and across various sectors)
Marketing and Communications
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By strategically cultivating and managing partnerships, you will play an important role in building brand visibility and enhancing Think Active’s marketing and communications efforts.
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You will collaborate with internal colleagues and external stakeholders to create compelling narratives that showcase the impact of our projects and initiatives, driving awareness and engagement.
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By leveraging partnerships, the Partnership Manager will contribute to positioning Think Active in promoting health and well-being through innovative and impactful physical activity projects, initiatives and collaborations.
PERSON SPECIFICATION
Core Values
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Ability to promote and manage diversity and demonstrate a fair and ethical approach in all situations
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A team player who can communicate and work effectively within a team environment
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Demonstrate kindness, consideration, appreciation, and acceptance (and you should expect the same in return).
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Excellent communication and interpersonal skills
Qualifications
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Relevant degree or equivalent or experience qualification in business, health, sport, physical activity or a related field
Knowledge / Experience
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Proven experience in partnership development or comparable role (including project management) within a sport, physical activity, health, charity, nonprofit or similar setting. We are particularly interested in those with experience in the Health Sector
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Track record of delivering successful individual, team, and partnership outcomes
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Experience in developing, managing and nurturing relationships with partners and stakeholders
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Knowledge of issues facing the least active in society and the benefits of physical activity
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Knowledge of the local community and stakeholders in Coventry, Solihull, and Warwickshire
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Previous experience with fundraising and grant applications
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Experience in event planning and delivery
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Knowledge of local and national strategies and policies relating to sport, physical activity, and health promotion
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Knowledge of current trends and innovations in sport and physical activity participation and promotion
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Knowledge of safeguarding and protecting children and vulnerable people in sport.
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Knowledge of current legislation related to health, community, and sport agendas.
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Experience in drafting, implementing, and reporting on strategic development plans and policies in partnership with partners, stakeholders, and people.
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Experience in planning and managing significant budgets related to priorities and meeting the requirements of funding agencies or partner organisations.
Skills & Abilities
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Ability to successfully lead or manage and motivate individuals and a project team
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Ability to develop and implement effective partnership strategies
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Well-developed written and verbal communication skills and the ability to motivate, enthuse, persuade, negotiate, and influence.
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Strategic, critical thinking and decision-making skills
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The ability to be well organised, work on your own initiative and across a broad portfolio, successfully managing a range of projects, partners, and budgets often with conflicting deadlines and priorities.
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Strong project management skills
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Computer literate across a range of platforms (we use Microsoft Word, Excel, PowerPoint and Project)
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Presentation skills with the ability to facilitate group sessions and workshops
BEHAVIOURAL TRAITS
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Strong work ethic and have the willingness to go above and beyond.
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Professional, supportive and always respect confidentiality.
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Able to reflect on your own performance and want to improve, can take and welcome feedback, and embrace improvement areas through self-development, training, and professional development
TECHNICAL & PRACTICAL REQUIREMENTS
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Willingness to work occasional evenings/weekends.
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Ability to travel across Coventry, Solihull and Warwickshire, and wider across the West Midlands and nationally as required,
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Think Active’s main headquarters are in Leamington Spa, with work also taking place across Coventry, Solihull, and Warwickshire. We operate a blended working model that includes home working, office attendance, and travel to meetings as required. The post holder will be expected to work flexibly to meet the organisation's needs.
For everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As education quality assurance service officer, you will be responsible for the day-to-day administration, coordination, and continuous improvement of World Physiotherapy’s education quality assurance services, including programme accreditation and CPD recognition.
You will be one of the key points of contact for World Physiotherapy education quality assurance services including physiotherapist entry level programme accreditation and continuing professional development (CPD) recognition. The position is instrumental in assisting the smooth running of World Physiotherapy education quality assurance services and supporting the work of the Head of membership, education and development, and other staff working on the education portfolio.
You will use your experience, initiative, confidence, project and organisational skills to support effective implementation of the education quality assurance services. You will support and coordinate activities and administrative tasks for the full review cycle. These include managing inquiries, processing applications, distributing materials to reviewers, organising site visits, supporting the review and reporting process, preparing documentation for committee approval, and communication with applicants about the results of the review. This will require close liaison with staff, member organisations, reviewers, board/committee members, and external stakeholders.
You will enjoy working for a growing, values-driven organisation where you can use your skills to support both day‑to‑day operations and strategic projects working at all levels in the organisation and with key stakeholders.
You thrive in a dynamic, international team where you can implement systems and processes that support effective and efficient operations, and you are confident bringing forward ideas to strengthen the service. We undertake a range of educational and quality assurance activities, and we are looking for someone who is very familiar and confident with Microsoft 365, Salesforce, and Zoom meetings.
Duties and key responsibilities
Education quality assurance service administration
- Act as a primary point of contact for all inquiries related to education quality assurance services including physiotherapist entry level programme accreditation and CPD recognition services.
- Manage the full application process, including intake, tracking, communication with applicants, assigning reviewers, and ensuring all required documentation is complete.
- Manage the annual reporting process
- Coordinate the distribution of applications and supporting materials to reviewers, ensuring timelines and procedures are followed.
- Organise and support site visits, including scheduling, logistics, documentation, and communication with applicants and reviewers.
- Support reviewers throughout the evaluation process, including preparing materials, responding to questions, and ensuring adherence to governance requirements.
- Provide administrative support to reviewers in preparation of documentation for internal and committee consideration.
- Organise accreditation committee meetings.
- Prepare materials for committee approval and minutes of the committee meetings, ensuring accuracy, completeness, and adherence to organisational standards.
- Communicate to applicants the final outcome of the quality assurance process and issue certificates
- Maintain accurate records, files, and data related to all quality assurance activities.
- Work with Head of membership, education and development to carry out activity analysis and assess ways to improve and scale up quality assurance services.
- Contribute to continuous improvement of quality assurance processes, tools, and resources.
- Support recruitment and training of reviewers
Operational support
Manage the accreditation application and review process in the CRM (Salesforce) and CPD recognition in CEU Locker (platform currently used for the service).
Manage the data base of reviewers (eg declaration of interest, updated contact information).
Provide technical and logistical support across all education quality assurance operations for any physical or digital meetings.
Work with relevant staff to ensure that activities are set up on Teamwork® or other project management software and support their ongoing management.
Support communications activities:
- ensuring that lists of accredited programmes and approved CPD are up to date
- providing information to promote uptake of quality assurance services
- editing and formatting education quality assurance documents for house style
Liaise with different stakeholders including member organisations, regions, specialty groups and networks if necessary and as required by the Head of membership, education and development and other staff.
Maintain office systems and procedures, including data management and reporting.
Promote the image of World Physiotherapy in all activities and contribute to the overall development of the organisation undertaking any reasonable duties, as required and agreed, to support the work of World Physiotherapy.
Person specification
The education quality assurance service officer must have experience in supporting quality assurance management and administration. They must be highly organised, self-motivated and able to demonstrate initiative in managing complex and competing demands from different sources.
It is expected that the individual will have a relevant degree, or equivalent professional experience in quality assurance, education administration, project coordination, or related field. Experience of working with senior staff, academics and boards/committees is essential. Experience working with reviewers, review boards or academic/quality assurance processes is an asset.
The individual must have a legal right to work in the UK.
Attributes
The position requires:
- advanced computer literacy skills and competency with Salesforce, Word, Excel, Outlook PowerPoint, SharePoint, and Zoom
- strong communication skills in a cross-cultural/professional environment
- the ability to manage multiple tasks and deadlines with attention to detail
- the initiative to identify new ways in which the skills of the Education quality assurance officer can bring added value and efficiency to the organisation
- cultural awareness and sensitivity
- proficiency with digital workflow tools and document management systems
- tact and discretion for dealing with confidential information
It is expected that the person appointed will have:
- a minimum of 3 years in a relevant work environment
- demonstrable ability to organise and prioritise own workload effectively
- meeting and travel planning experience
- experience with Salesforce
- experience gained working remotely with small teams and individuals across time zones internationally
It is expected that the person appointed will be:
- personable and approachable
- efficient and well organised
- diplomatic
- collaborative and team orientated
- culturally aware and sensitive to diverse needs
It would be helpful if the person appointed had:
- understanding of the physiotherapy profession
- ability to speak French or Spanish or another language
Only candidates invited for interview will be contacted
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In Gateshead, Spear is partnering with Alive Church – Spear Gateshead is a part of Alive Church’s mission to change the culture of the city by bringing hope to unemployed young people.
Whilst the North-East is an amazing place to live, there are still challenges, with large disparities between Gateshead’s wealthier and poorer areas, and 23,600 people live in areas described as having deep deprivation. With this comes all the associated issues that poverty causes, including 1 in 4 children growing up in poverty and one of the worst levels of social mobility in the country.
Alive Church is a diverse community gathered from across Gateshead, Newcastle and the North East with a vision to see individuals, the church and communities across our region Come Alive in Jesus name. Together they are playing their part in the re-evangelisation of the nation, the revitalisation of the church and the transformation of society.
Key Information
Salary: £27,000, pro rata
Hours: 9.00am – 5.00pm, Monday –Thursday, Part-time (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)
Contract: Maternity Cover
Location: Alive Church Gateshead
Closing date: Monday 23rd February (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
For more information please read through our Work With Us Information Pack and Job Specification.
Role Responsibilities
Oversight of the Spear Programme
- As a confident communicator, you will lead group sessions of around 10 young people each, using coaching skills to transform attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work.
- Prepare and coach group and 1-1 sessions with the Spear Coach.
- Ensure the programme is delivered in line with agreed targets, and report KPIs on recruitment, retention and completion of Spear Trainees, as well as their ongoing progress and sustainment of work or education.
Partnership Liaison and Relationship Management
- Establish the primary local referral agencies and steward relationships with these, overseeing and building a strategy to ensure recruitment of young people onto the Spear programme is effective.
- Maintain and develop relationships with local partners to form a strong referral network.
Line Management and Training
- Manage the Spear Coach, using a coaching approach to invest in their growth and development.
- Work alongside the Programme Manager to analyse Spear Programme performance and ongoing operations of the centre, and report back on KPIs.
Church Community
- The Spear Centre Manager is directly employed by Alive Church, meaning you are part of a vibrant church staff team and submerged in an exciting faith community.
- You will be required to establish strong relationships with key people at the church to ensure the engagement and backing of church members and help the Spear Coach to establish a strong presence at the church to build a network of supporters for the Spear programme.
- Ensure the Spear programme is a key missional feature of the work of the church; this may involve attending church events and speaking at services.
Site Management
- Work with the Church to coordinate the training room and any infrastructure needs for the Spear Centre.
- Liaise with relevant staff locally on-site issues and work to resolve them as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies.
Person Specification
- An active Christian, able to personally represent the values and beliefs of Spear and Alive Church, and a commitment to grow and learn spiritually and as a Christian leader.
- A dynamic and engaging coach with an enthusiasm for and direct experience of coaching and training techniques.
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
- An entrepreneurial and ambitious individual who enjoys starting new projects, works well under pressure and can translate ideas into practice with creativity.
- Self-motivated with strong leadership, management and organisational skills with the ability to exercise initiative and prioritise workload.
- Excellent communication and interpersonal skills, with a confidence in group facilitation, high emotional intelligence, and a sense of fun!
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Ombudsman Case Handler
Do you have a passion for fairness and want to do work that makes a positive difference to someone’s life?
Are you skilled in complaint handling and provide excellent customer service?
We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider.
Full training and mentoring will be given and we’d welcome applications from a range of applicants, including graduates, with an interest in higher education and the ombudsman sector or those looking for a career change. If this sounds like something you’re interested in, then apply today!
This is a fantastic hybrid working opportunity with a flexible organisation.
Position: Case-handler
Location: Reading/Hybrid
Hours: Full-time, 35 Hours per week (part-time working considered)
Salary: Starting salary £34,099.
Contract: Permanent
Closing Date: 10:00am, 02 March 2026
Interviews: Week commencing 13th April
Benefits include:
- Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
- Contribution to Gym membership (on completion of probation)
- Attractive defined benefit pension scheme
- Enhanced maternity and paternity pay
About the Organisation
Join an organisation with a vision where students are always treated fairly and the team work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.
About the Role
As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints. This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges.
Full training will be provided and a mentor will be at hand to help support and help you understand the needs and demands of the role.
Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period (6 months). All successful candidates will start at the starting salary point shown and this is non-negotiable.
Responsibilities include:
- Determine whether complaints are eligible for review and communicate decisions to students;
- Request and obtain documentation and information from higher education providers, students and student representatives;
- Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints;
- Provide effective guidance to students, student representatives and providers on the case-handling process, possible remedies and typical timeframes;
- Conduct reviews of complaints, draft and issue Complaint Outcomes
About You
You will have:
- Excellent written and oral/ telephone/video call communication skills.
- Excellent interpersonal skills.
- A customer service focus.
- High level of accuracy and attention to detail.
- Ability and willingness to learn new processes and procedures with a positive attitude.
- Resilience to work in a demanding and high-volume environment.
- Comfortable with technology and with the ability to adjust to new and changing IT systems and processes.
- Strong and recent experience of using Microsoft Word, Excel and Outlook.
The charity values diverse backgrounds, life and work experiences, and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered.
Qualifications
Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.
You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
The Organisation
Together We Learn is a charity registered in England and Wales, working in close partnership with Together We Learn Ethiopia, a registered NGO in Ethiopia. Operating as two distinct legal entities, the organisations work as sister charities with a shared mission and vision: to enable disadvantaged children to access high-quality education.
While Together We Learn in the UK leads fundraising, governance and international engagement, Together We Learn Ethiopia is responsible for implementing and delivering programmes on the ground.
Our approach focuses on improving both access to education and the quality of education systems, while supporting the wider wellbeing of students, families and communities. We work in partnership with state education systems to deliver sustainable, long-term impact.
By addressing educational needs both in and beyond the classroom, Together We Learn aims to create lasting change for children and communities across Ethiopia.
The Role
As CEO, you will lead the UK team of Together We Learn and work in close partnership with the Ethiopian team, providing guidance and support to enable them to deliver programmes to a high standard. You will provide overall leadership for the charity, with responsibility for fundraising and stakeholder engagement, oversight of programmes, and management of finance and operations.
The annual turnover of Together We Learn is £350,000, and you will be responsible for line managing two staff in the UK and occasional interns, as well as supporting our Ethiopian partner, who has 15 programme and 8 support staff working across two regional offices: Gondar in the Amhara region and Addis Ababa in the Oromia region. The charity is managed by an experienced board of 5 trustees who meet quarterly and provide ad hoc support in their professional areas of expertise.
The charity is in a stable position with funds secured for the current year and a fundraising plan in place for the year ahead. You will have a detailed handover to enable you to carry out the varied functions required by the role and will be supported in these by the Programmes Manager and Sponsorship Coordinator. You will report to the board on a quarterly basis.
Our current three-year strategy focuses on building the capacity of our Ethiopian partner so that they can take a greater role in leading the organisation. This runs through our approach in all aspects of our work, and specific targets have been identified to help us achieve this goal over the strategic period. You will have the opportunity to advance our strategy using your unique skills.
Responsibilities
Team Leadership
- Line manage the Programmes Manager, Sponsorship Coordinator and interns.
- Collaborate with the Ethiopia Country Director and the staff or Together We Learn-
- Ethiopia on programme delivery.
- Deliver the organisational strategy.
Deliver High Quality Programmes
- Monitor delivery of activity plans related to projects, sponsorship and school linking.
- Track programme finances against budgets.
- Support the UK staff in their programme roles.
Finance and Operations Management
- Steward Together We Learn’s finances, including reconciling accounts, managing the finance database and tracking performance against the forecast and fundraising plan.
- Due diligence checks on Ethiopian partner finances.
- Prepare annual accounts for examination and develop the annual report for Charity Commission submission.
- Governance duties and other finance admin.
Fundraising
- Reporting and applications to trusts and foundations.
- Stewardship of donors and fundraisers.
- Oversight of the annual online fundraising campaign.
Communications and Stakeholder Engagement
- Quarterly supporter newsletters.
- Posting regular updates on our social media platforms.
- Maintaining the website content, including blog updates and basic SEO management.
The job of a CEO is hard to define, especially in a small charity, so the list above covers the key areas but is not exhaustive, and other duties may be required.
Person Specification
This role requires someone with excellent time management and interpersonal skills. The ideal candidate will have experience managing teams in a development or small charity environment, as well as significant experience managing finance systems, fundraising and having oversight of multiple programmes.
Essential Experience & Competencies
- Energetic and self-motivated individual who shares our mission.
- 3+ years of team leadership or experience in a senior management role directly responsible for staff and high-level reporting. Ability to provide positive, hands-on leadership to a small team of experienced and motivated individuals.
- 3+ years of financial management, including full-cost budgeting, tracking and reconciling finances, and reporting against forecasts and spending plans.
- 3+ years of proven experience in fundraising, a successful track record of securing and reporting on significant grants as well as maintaining positive funder relations.
- Experience working overseas in an international development or education context or working closely with overseas partners in the same sectors.
- A practical, collaborative and adaptable approach with good problem-solving skills.
- Excellent time management and organisational skills.
- Strong and adaptable communication skills, both written and verbal, to support sensitive cross-cultural working and inspire funders and supporters.
- Fluency with MS Office programs, gmail and shared drives.
Desirable Experience & Competencies
- Lived experience of Ethiopia, or of a comparable context, such as the Horn of Africa or East Africa, or a strong personal or professional connection to Habesha or other African cultures.
- Degree or master’s in international development, or similar field of study.
- Office management experience.
- Project delivery or programme management experience, especially in a small charity, international development or education context.
- Experience reporting directly to board level.
- Experience increasing online engagement or driving new donor recruitment.
- Familiarity with a CRM system (e.g. Salesforce).
Equal Opportunities
We value the benefits of a diverse team and encourage applications from candidates of all backgrounds. We particularly welcome applications from people with lived experience of the Ethiopian context, or from the African diaspora, for the knowledge and cultural insight they can bring to our work.
Flexible Working
Together We Learn operates a hybrid working style, where you will spend at least one day a week in the office. We find this regular face-to-face time beneficial as a small team, enabling positive collaboration, peer support and engagement with all areas of the organisation’s work. Other hours can be worked remotely or in the office according to individual preference.
You will be responsible for your own time management but must complete the majority of your work within office hours to ensure consistent management and collaboration with colleagues. This includes staff from our partner charity in Ethiopia (time zone GMT+3/ BST+2).
Ideally, we are looking for a candidate to work full-time; however we will consider an 80% part-time role or job share applications, for the right candidate. If you are applying for a job share, please clarify which responsibilities are best aligned with your abilities.
Please note that this post is subject to a satisfactory DBS check, and the successful candidate must have the right to work in the UK.
Application Process
To apply for this role, please submit a cover letter and CV by midnight on 8 March 2026.
The cover letter should explain how your experience and skills meet the criteria required for the role.
First-stage interviews will be held online during the week commencing 16th March, with second-stage in-person interviews at our London office during the week commencing 23rd March.
Role to start date from 13th April 2026.
We regret that we are not able to provide feedback on applications that are not shortlisted for interview.
Use of AI
We understand that AI may sometimes be useful in helping you clarify your ideas or check grammar. However, we want to learn about your voice and approach, so please ensure that the application submitted is written by you and a true reflection of your professional experience.
We look forward to hearing from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
At Compassion UK, we believe in the God-given potential of every child. As our new Social Media Officer, you’ll play a vital role in sharing powerful stories that inspire action and deepen connection with our mission to release children from poverty in Jesus’ name.
You’ll be part of a vibrant, faith-driven team that values collaboration, creativity and purpose. From crafting compelling content to capturing real-time moments at events, your work will help bring our message to life across platforms like Instagram, TikTok, Facebook, LinkedIn and more.
Whether it’s amplifying the voices of our ambassadors, engaging with supporters, or responding to global moments with care and clarity, your voice will help shape how we show up in the world.
As our Social Media Officer, your work will be dynamic, creative and deeply meaningful. Here’s how you’ll make a difference:
- Champion our mission through digital storytelling: You’ll craft and share compelling content that brings Compassion’s mission to life, whether it’s a powerful testimony, a behind-the-scenes moment, or a real-time update from an event.
- Lead our social media presence with purpose: From Facebook to TikTok, you’ll manage and grow our platforms creatively and carefully, ensuring every post reflects our values and connects with hearts.
- Shape strategy and spark engagement: You’ll help shape our social media strategy, aligning it with our wider goals. You’ll also monitor performance, share insights, and adapt content to keep it fresh, relevant and impactful.
- Create content that moves people: You’ll produce short-form videos, graphics, and written posts that inspire action and deepen connection. You’ll also capture and edit real-time content at events and key moments.
- Collaborate across teams and with influencers: You’ll work closely with internal teams and external partners to amplify our message, support campaigns, and explore new ways to engage audiences.
- Respond with wisdom and grace: In moments of crisis or opportunity, you’ll help shape our voice by responding with clarity, compassion, and confidence.
What You’ll Bring:
✔A foundation of experience. You have at least two years of experience managing social media content and channels in a professional setting, ideally within a charity or organisational context.
✔A gift for communication. You write and speak with clarity, warmth and purpose. You know how to adapt your tone to different audiences and create content that connects deeply.
✔Creative storytelling skills. You’re confident in capturing and editing short-form videos, photos and graphics that bring stories to life and reflect the heart of our mission.
✔Confidence with creative tools. You’re familiar with tools like Canva, Adobe Creative Suite, CapCut or Premiere Pro and can use them to create engaging, on-brand content.
✔Strong organisational ability. You can manage multiple projects with care and attention and are comfortable working with agencies or freelancers to bring ideas to life.
✔A heart for learning and growth. You’re curious about how social media is evolving and enjoy exploring new ways to share stories and engage supporters.
✔Attention to detail and admin skills. You’re confident using Microsoft Office, managing budgets and reporting on performance with accuracy and insight.
✔A collaborative spirit. You enjoy working with others, bring a positive attitude to your team, and are ready to take initiative when needed.
✔Personally committed to the Christian faith. There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion’s ethos and help others to experience, explore and express the faith-based motivation of our work. You can read more about this in our Policy on Posts to be Held by Christians.
Location, hours, how to apply and more
- Location: Compassion House, Fleet, Hampshire (Office-based contract)
- Hours: 35 hours per week (Full-time)
Please submit your application as early as possible. Compassion UK reserves the right to close this vacancy early. Applications will be reviewed as they are received, and an appointment may be made before the closing date.
Key Dates — Please Plan Ahead
- Application deadline: 22 February 2026
- 1st Round Interviews: 9 - 11 March 2026
Assessment Tasks
As part of our recruitment process, assessment tasks are required. Should you progress beyond the shortlisting stage, we will ask you to complete a task for the panel to assess.
We work in 29 countries partnering with 8,600 local churches within communities experiencing poverty.


The client requests no contact from agencies or media sales.
KEY ACCOUNTABILITIES
Finance
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Manage financial bookkeeping (Xero, Sage, or equivalent), including credit control, and oversee charity income and expenditure in line with funding requirements and Charity Commission regulations. Act as the day-to-day liaison with accountants.
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Assist the executive team with budget management, helping to set priorities that meet funder or partner specifications.
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Prepare monthly financial monitoring reports for the trustee board and complete grant reconciliations in line with funder requirements.
Systems & procedures
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Develop and maintain processes that assist business objectives, ensure compliance, and uphold quality standards.
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Monitor daily operations, addressing potential issues proactively.
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Undertake general financial and HR administration, including ordering, invoicing, DBS checks, staff inductions, personnel filing, and systems to support budget monitoring and audits.
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Support the efficient management of office and operational procedures, promoting best practice and maximising efficiency.
Stakeholder & suppliers
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Consider the needs of internal and external stakeholders and incorporate them into strategic planning.
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Manage contractual relationships with suppliers as required.
Data Control & Management:
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Develop and maintain accurate, up-to-date data and information in line with partnership systems and procedures.
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Act as the organisation’s Data Controller, ensuring compliance with the Data Protection Act.
Health & Safety
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To act as the organisation’s Health & Safety lead, to ensure compliance in accordance with HSE and to provide information to the exec team and the trustees.
Administrative
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To provide personal assistance to the Head of Operations, when necessary
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To undertake the minute secretary role for Think Active CSW meetings, ensuring efficient organisation and dissemination of information.
Miscellaneous
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Generating income or raising funds.
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Travel to venues to meet the needs of the organisation
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Assist in the identification and undertaking of the postholder's own training and development requirements in accordance with the appropriate organisation's "confident, capable, inspirational people plan"
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To undertake such duties and responsibilities of an equivalent nature, as may be determined by the Chief Executive or Executive team from time to time, in conjunction with the post holder.
Person Specification
CORE VALUES
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Team player with a supportive, flexible, and professional approach.
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Demonstrates kindness, consideration, appreciation, and tolerance, expecting the same in return.
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Strong work ethic with resilience and willingness to go above and beyond.
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Respects confidentiality and can reflect on personal performance to drive improvement.
SKILLS & EXPERIENCE
Essential
Knowledge:
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Strong understanding of operations management, systems, and processes.
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Knowledge of financial procedures, reporting, and budget management.
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Experience with databases, project management, and IT systems.
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Awareness of safeguarding, health, community, and legislation.
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Knowledge of performance measurement, reporting, and current funding streams in the sport and physical activity sector.
Skills & Abilities:
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Excellent communication and interpersonal skills; able to lead, motivate, persuade, negotiate, and influence at all levels.
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Strategic, critical thinking, and decision-making skills.
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Ability to work under pressure while maintaining high standards.
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IT literate, including ability to use Excel or willingness to adapt and learn new systems, with an understanding of how technology enhances planning, evaluation, and communications.
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Proven project management experience.
Experience:
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Measuring organisational performance to deliver strategic objectives.
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Developing and improving internal and external systems, processes, and communications.
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Strategic planning, implementation, review, and adaptation.
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Managing teams, including setting objectives and reviewing performance.
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Building and maintaining partnerships across voluntary, public, and private sectors.
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Managing budgets (£100k–£300k) and preparing financial reports.
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Generating income, preparing funding bids, and securing resources.
Desirable:
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Experience supporting volunteers, leaders, and professional workforces in sport, physical activity, or health contexts
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Project Management qualification
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Additional finance and budget-setting experience
BEHAVIOURAL TRAITS
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Innovative, forward-thinking, developmental, and solution-focused
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Passionate, inspirational, and motivational with a positive, can-do attitude
TECHNICAL AND PRACTICAL REQUIREMENTS
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Willingness to work occasional evenings/weekends.
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Ability to travel across Coventry, Solihull and Warwickshire.
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This post is exempt from the Rehabilitation of Offenders Act 1974; appointment is subject to a satisfactory DBS check.
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Think Active’s main headquarters are in Leamington Spa, with work also taking place across Coventry, Solihull, and Warwickshire. We operate a blended working model that includes home working, office attendance, and travel to meetings as required. The post holder will be expected to work flexibly to meet the organisation's needs.
For everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities.
The client requests no contact from agencies or media sales.
· SPACE was founded in 2014 by parents of children with additional needs in response to the lack of appropriate play resources and support locally.
· Our centre includes a large fully accessible play frame and soft play area, interactive sensory room, a versatile activity room and a changing space.
· Our services include family play sessions, parent / carer support and training, sibling group, lending library, counselling, after school activity clubs and birthday parties.
· Our mission is to relieve isolation experienced by children with additional needs and their families by providing fully accessible support and facilities. Our centre, members, volunteers and colleagues provide the momentum that helps us affect change.
We’re now looking for our new Chief Executive Officer who will help lead us on our continued journey…
About You:
· Are you passionate about making a real difference in the lives of children with additional needs and their families?
· Can you combine strategic leadership with a practical hands‑on approach?
· Do you have significant experience within a charity, public sector, or values driven organisation?
· Do you have a strong understanding of charity governance, assurance and risk?
· Are you a strategic thinker with the ability to translate vision into clear plans and measurable outcomes
· Do you have strong leadership and influencing skills, with the ability to bring people with you through change
· Can you demonstrate a clear commitment to SPACE’s values, ethos, and social purpose
If you think you’ve got what we are looking for, we’d love to hear from you.
Supporting children with additional needs and their families to have a better quality of life.
The client requests no contact from agencies or media sales.
First Give
First Give is a national charity that partners with secondary schools to inspire and equip young people with the knowledge, confidence, and skills to drive change. Through our structured programmes, students explore social issues, connect with charities, and take tangible steps to improve their community.
Empowering and equipping young people to meaningfully contribute to their community is a first step to addressing many of the challenges we face at this time of social disconnection and division. Our vision is of a more generous society where everyone is willing and able to give their time, money and skills to the causes they care about.
The Route to a Million Campaign
This is an exciting time for First Give, as we seek to expand and diversify our fundraising streams into Corporate and HNWI. To support this, we are launching the Route to A Million campaign in March, aiming to raise an additional £1.5 million over the next 3 years on top of our forecast income. The campaign is supported by a newly recruited campaign board, and the new Head of Philanthropy and Partnerships will spearhead the work required to achieve this target.
Head of Philanthropy and Partnerships
We are seeking a dynamic, strategic and entrepreneurial Head of Philanthropy and Partnerships to supercharge First Give’s next phase of income growth. This is a pivotal role at the heart of our mission, offering the opportunity to shape and deliver a multi‑year fundraising strategy that fuels real, measurable impact for young people and society as a whole. First Give is a small charity, with a growing fundraising team and big ambitions. You will therefore be someone who thrives in a start-up environment, brings new ideas to the table and is comfortable leading a brand-new team.
As the senior leader for all income streams, you will own and drive our major donor programme; unlock new philanthropic partnerships; and build a talented team across other income streams to achieve ambitious goals. Working closely with the Director and our emerging Campaign Board, you will play critical role in growing our £1m+ annual income, deepening donor engagement and building the culture, systems and relationships that will propel First Give into its next phase of expansion.
This is an exciting opportunity for an exceptional fundraiser who thrives in a values‑driven, high‑ambition environment and wants to make a lasting contribution to a fast‑growing education charity.
Contract: Full time (35 hours per week), Permanent
Salary: £60K (+£2K London weighting if applicable)
Location: This is a hybrid contract. The successful candidate will be expected to work from our London office or attend in-person meetings and host donors at school Final events as required. The remainder of the week can typically be worked remotely, with flexibility as required.
The students we work with come from a diverse range of backgrounds, and so do we. We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.
Please download the candidate pack for more details, and don't hesitate to get in touch if you'd like a chat about the role or any reasonable adjustments we can make before applying: contact details provided in the candidate pack.
Creating opportunities where young people are inspired and empowered to give their time, money or skills to charities and causes that they care about







