Beyond jobs

Are you curious about what digital data can tell us about how people find and engage with content?

We’re looking for a Digital Analytics Coordinator to join the Communications Directorate at the Royal College of Radiologists. In this role, you’ll analyse performance across our website, email and social channels, using tools such as GA4, Google Tag Manager, Search Console, Sprout Social and Dotdigital to turn complex data into clear insight that helps shape how we plan content, campaigns and digital improvements across the College.

Working closely with colleagues across the Content and Brand teams, you’ll play a key role in helping us understand what’s working, where we can improve, and how we can enhance the digital experience we provide for our members.

This role would suit someone who enjoys digging into digital performance data, spotting patterns and translating analytics into practical recommendations. If that sounds like you, we’d love to hear from you.

What you’ll do

• Gather, analyse and present performance data across the College’s digital channels, including website, email and social media.
• Maintain analytics dashboards across platforms such as GA4, Google Tag Manager, Search Console, Sprout Social and Dotdigital, providing clear and regular insight into performance.
• Produce reports highlighting trends, high-performing content and opportunities to improve engagement.
• Identify patterns and trends in digital performance data and translate them into practical recommendations that improve content, campaigns and user journeys.
• Monitor website traffic, search performance and user journeys, identifying opportunities to improve SEO and emerging generative search optimisation (GEO) and discoverability.
• Work with colleagues to ensure content is well structured, tagged and optimised for search and accessibility.
• Manage email segmentation and testing activity to improve targeting and audience engagement.
• Translate complex analytics into clear, actionable recommendations for colleagues across the organisation. 

What you’ll need

• Experience analysing and interpreting digital performance data from platforms such as GA4, Search Console, Sprout Social, Dotdigital or similar tools to shape content and marketing decisions.
• Strong understanding of SEO and GEO, website performance and digital engagement metrics.
• Experience creating dashboards, automated reports and data visualisations.
• The ability to translate complex data into clear and practical recommendations for non-specialist colleagues.
• Excellent attention to detail and a strong commitment to data quality and accuracy.
• Strong organisational skills and the ability to manage multiple reporting cycles and priorities.
• A collaborative approach and confidence working with colleagues across teams.

Experience in a membership organisation, charity or not-for-profit environment would be beneficial but is not essential.

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The RCR is a membership organisation and charity that works with our Fellows and members to improve the standard of medical practice across the fields of clinical radiology and clinical oncology.

You’ll join a friendly and ambitious organisation with a clear sense of purpose – and a team that’s proud to support doctors working at the heart of cancer and imaging services.

Do you see yourself helping children and adults with additional needs to achieve the best life possible? Building confidence, gaining independence, experiencing freedom, having fun?

TVAP is a charity supporting children and adults with additional needs, their siblings, parents and carers. Our specialist indoor and outdoor play, recreational and learning facilities are located on a fantastic 2.5 acre site in Taplow, near Maidenhead. Here, our visitors can experience a unique range of adventurous, therapeutic and educational play activities in a safe, caring and stimulating environment.

We are looking for a Head of Charity to lead TVAP to achieve an increased impact in meeting the expectations and needs of our visitors in the ever-changing SEND environment. Working with the Board, the Head of Charity will strategically review the current landscape, new opportunities and funding possibilities to best support our visitors.

Our new Head of Charity will: 

• Review the strategy and develop a multi-year implementation plan 
• Maximise TVAP’s impact and reach in the community through a focused service offering 
• Lead the organisation externally with key stakeholders
• Lead and inspire our dedicated and passionate team of staff and volunteers. 

We are seeking someone with proven experience in a senior leadership role, who brings:  

• A proven track record of delivering high quality services, achieving change and maximising opportunities

• Solid experience of building strong relationships across a range of stakeholders, including trustees, visitors,  staff, funders and partners 

• Experience of developing income and an understanding of managing finances 

• Experience of leading, managing and inspiring teams in a collaborative working environment 

• A passion for helping people achieve ‘The best life possible’ in ways tailored to their unique needs. 

TVAP is committed to the active promotion of inclusivity and equal opportunities as an employer and in the provision of its services and welcomes applications from all sections of the community.

We are also committed to safeguarding and promoting the welfare of children and adults and expect all staff and volunteers to share this commitment.

If you’re interested to know more, please click on 'how to apply', where you'll see the full application pack which provides further information.

Recruitment Timetable  

Deadline for applications: Monday March 23rd  2026

Initial interviews:  Week of 13th  April 2026 

Final assessments: Saturday  25th April  2026

Are you passionate about delivering exceptional events and creating memorable experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, The Royal College of Radiologists (RCR) wants you on our team as our new Events Administrator! 

We are at an ambitious and exciting stage, redesigning and expanding our portfolio of learning products and delivering a growing programme of in-person, online and hybrid events including major conferences like our Global AI Conference. 

As our Events Administrator, you’ll play a key role in ensuring the smooth delivery of meetings and conferences that make a real difference to clinical care. Working closely with our Conference Organiser and the wider Learning Team, as well as colleagues in marketing, sponsorship and external stakeholders, you’ll help us deliver events that inspire, educate and connect healthcare professionals worldwide. 

What you’ll do 

• Support the planning and delivery of high-quality events across the UK and globally. 

• Coordinate logistics, manage registrations, and ensure delegates and speakers have an exceptional experience. 

• Work with subject matter experts, sponsors and partners to bring events to life. 

• Provide outstanding customer service and troubleshoot on the day to keep everything running smoothly. 

What we’re looking for 

• Experience in event administration and logistics (in-person, online and hybrid). 

• Strong organisational skills and attention to detail. 

• Excellent communication and relationship-building abilities. 

• Confidence using Microsoft Office and online event platforms (e.g., Zoom). 

• A proactive, adaptable approach and a passion for delivering great experiences. 

Why join us: 

• Make a difference to the lives of Doctors and the specialities they work in every day! 

• Hybrid working (60% working week can be done remotely) 

• Modern working environment 

• Equipment provided to work from home 

• Generous annual leave allowance 

• Excellent pension scheme 

• Interest free season ticket loan and cycle to work scheme 

• Employee Assistance Programme 

If you think this may be the opportunity for you, please see the candidate pack attached to this advert for more information on the role and instructions on how to apply.

The deadline for applications is midnight on Sunday 15 March 2025. First stage interviews are scheduled for 24 March 2026.

Location: MSSC National Support Centre, London, SE1 7JY

Contract: Full-time, permanent

Salary: Up to £80,000 gross per annum, depending on experience

Closing Date: 22 March 2026

Are you looking for a new challenge where you can have a positive impact on the lives of young people? We’re looking for an exceptional leader with significant experience of youth, volunteering, safety and business support.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure, while also enabling seafarers and maritime professionals to realise their potential through learning and career development.

Thousands of young people take part in Sea Cadets activity every week. We want to reach thousands more. We have a strong vision and are on the cusp of rolling out a new multi-year growth strategy to meet the growing demand for what we provide for young people. We aim to equip them to achieve their potential and thrive in a rapidly changing world. We are immensely proud of the breadth, quality and safety of activities we offer to young people.

We are looking for an exceptional individual who wants to be at the heart of this project to reach more young people through our extraordinary, highly skilled volunteers. This individual will drive quality and consistency across everything we do.

About the role

The Director of Young People, Volunteer & Business Support is a full-time employee of Marine Society & Sea Cadets (MSSC) and reports to the Chief Executive Officer. The post holder is a member of the MSSC Senior Management Team. The post is based at the National Support Centre in London but will require some travel, mostly within the UK, in order to fulfil the responsibilities of the role. The nature of the role will also involve occasional evening and weekend work.

Responsibilities

• Growth, Development & Outreach
• Health, Safety & Environment
• Young People Support & Safeguarding
• Volunteer Support
• Business Support & Legal
• Policy & Impact

Requirements

Knowledge and understanding of health and safety

Knowledge and experience of managing youth safeguarding issues

Knowledge and experience of volunteering and volunteer management

Experience of leading management processes, compliance, assurance and driving change

Experience of leading a large team with strong people management capability and driving high performance including remote management

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles (minimum 2 days per week in the London office)
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with one-to-one counselling
• Employee development

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

This is a senior, hands-on delivery role at the heart of our ambition. We are looking for someone who is results-oriented, able to think strategically, and translate ideas at pace into high-quality, impactful delivery. You will turn strategy into action, coordinate complex activity across partners, and ensure programmes deliver tangible outcomes.

Strategic Project Delivery Manager

Salary: c. £55,000
Contract: 12-month fixed term
Hours: 36.5 hours per week (part-time considered)
Location: Remote (UK-based), with occasional travel (mainly London)
Reports to: COO
Right to work in the UK required

About FutureDotNow

FutureDotNow is a charity uniting business to close the UK workforce’s essential digital skills gap. We are the leading authority on workforce essential digital skills, with over 230 organisations signed up to the Workforce Digital Skills Charter and direct reach to more than 2 million people. Yet over 22 million working-age adults still lack at least some digital basics. Closing that gap requires coordinated, high-quality delivery at scale.

FutureDotNow is bringing focus to the digital upskilling needs of working age adults, raising awareness and bringing specificity to the action required whatever sector or role people might work in.We work with business and government to surface and solve systemic issues and provide scalable solutions every organisation can use. 

Why this role matters

FutureDotNow is entering a new phase of growth and delivery. Our priorities are to engage more businesses and provide practical tools and solutions that help organisations take action on workforce digital skills.

This is a senior, hands-on delivery role at the heart of that ambition. We are looking for someone who is results-oriented, able to think strategically, and translate ideas at pace into high-quality, impactful delivery. You will turn strategy into action, coordinate complex activity across partners, and ensure programmes deliver tangible outcomes.

You will work across a cross-sector delivery community including organisations such as the NHS, Accenture, Salesforce, Amey and Gateway Qualifications. With around 50 external contributors involved in each Sprint, clarity, pace and strong delivery discipline are essential.

For the right prson, this is a defining opportunity to strengthen FutureDotNow’s delivery capability and accelerate progress towards closing the UK’s workforce digital skills gap.

What you will do

Lead delivery across our Sprint programme and delivery community

FutureDotNow runs three 10-week Sprints each year. You will lead end-to-end delivery of the Sprint programme, ensuring activity is well structured, well-coordinated and delivers real outcomes.

You will:

· Plan and deliver Sprints end to end, including kick-offs, check-ins and in-person workshops developing agendas, content and facilitation materials

· Coordinate the setting of sprint and year-end goals, milestones and priorities aligned to FutureDotNow’s strategy

· Track actions, risks and interdependencies across sprint teams, maintaining momentum and resolving blockers

· Grow and energise the delivery community, fostering collaboration and accountability

· Produce core delivery outputs such as plans, dashboards, reports and briefings

· Update the Membership Growth and Marketing Manager on new insights, tools and solutions being created through the Sprint programme, which may form part of the FutureDotNow member offer

Lead delivery of our sector strategy to engage more businesses and drive action

Working with Marsh (our sector strategy sponsor) and sector leads, you will help turn engagement strategies into practical action across sectors.

You will:

· Support the onboarding, development and coordination of sector leads and the delivery of clear action plans

· Drive delivery against agreed sector plans and milestones

· Track progress against growth and engagement measures, including Charter signatories and membership

· Ensure sector activity connects into FutureDotNow’s wider programme, so learning is shared and amplified

Lead delivery of the Workforce Digital Skills Summit

You will play a central role in delivering FutureDotNow’s flagship annual event, bringing together around 200 senior leaders from business, government and civil society.

You will:

• Lead development and delivery of the Summit programme and content
• Work with the CEO to shape the agenda and speaker line-up
• Brief and support speakers, facilitators and contributors
• Oversee on-the-day delivery, ensuring a high-quality participant experience
• Ensure strong post-event outputs that extend impact beyond the event

Content development and commissioning

Where workstreams are led by FutureDotNow (rather than partners), you will play a key role in content creation. Working closely with the COO, you will be involved in developing core content for deliverables, which may involve analysing data from partners, producing reports, or creating tools/resources.

You will:

· Draft, shape or edit content, such as guidance, tools, playbooks and insights, using templates, existing material or raw inputs from partners

· Commission and manage suppliers where specialist expertise is needed

· Lead and coordinate delivery through a clear milestone plan, ensuring alignment of output delivery with events and campaigning activity

· Maintain high standards of quality, consistency, evidence and accessibility ensuring all content meets FutureDotNow’s brand and tone.

· Design and run pilot activity to test and refine tools before wider rollout

Skills, experience and attributes

 Essential

· Proven experience delivering complex projects in multi-stakeholder or cross-sector environments

· Strong end-to-end project delivery skills, including planning, risk management and reporting

· Excellent written communication, with the ability to turn complexity into clear, practical outputs

· Experience designing and coordinating workshops, events or programmes

· Confidence working with senior external stakeholders and partners

· Ability to manage multiple workstreams and priorities

· Comfortable working in a small, fast-paced organisation with evolving priorities

· Strong digital capability and confidence using collaboration and CRM tools

Desirable

· Understanding of the digital skills landscape or related policy areas

· Experience of coalition, membership or not-for-profit environments

· Familiarity with employer engagement, sector bodies or government

Values and mindset

· Purpose-driven, collaborative and action-centred

· Strongly results-oriented, with the ability to translate strategy into high-quality delivery at pace

· Comfortable taking ownership and solving problems independently

· Values clarity, structure and high-quality delivery

· Motivated by FutureDotNow’s mission and improving outcomes for working-age adults

Application Process

Our application process is designed to be straightforward and proportionate, while giving candidates a clear opportunity to demonstrate their skills.

· Stage 1: Submit a CV and short cover note outlining your interest in the role and relevant experience.

· Stage 2: Shortlisted candidates will be invited to a short initial interview.

· Stage 3: Candidates progressing from the first interview will be asked to complete a short practical task, reflecting the type of work involved in the role.

· Stage 4: A final shortlist will be invited to a final interview.

We aim to keep the process clear, fair and respectful of candidates’ time.

To apply:

Please send the below information 

· Your CV, and

· Short supporting statement (max 500 words) covering:

• Why you are interested in the role
• A brief example of delivering a complex project or programme across multiple stakeholders
• Experience producing or shaping content (not just managing it) for example analysing data producing reports, or creating tools/resources

The closing date for applications is at midnight on Sunday 15 March due to the high volume of high-calibre applications.

Spear is partnering with St Mark’s Battersea Rise, to deliver the Spear Programme in Clapham Junction!

City Transformation is at the heart of St Mark’s Battersea Rise. They want to see the City Rise by serving people facing hardship, creating connections and developing places of safety and belonging that are embedded in the love of Jesus. As part of fulfilling the role, there is a hope and expectation for the appointed coach to be a part of the church community.

The Spear Programme is delivered in Spear Clapham Junction which offers young people professionally recognised coaching, for free, to support them into sustainable work or education. They leave Spear equipped to thrive in work and life.  

Key Information

Location: Clapham Junction, office-based

Salary: from £28,000

Contract: Full-Time, Permanent

Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Closing date: Monday 23rd March, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate)

Assessment Day: Thursday 26th March

For more information please read through our Work With Us Information Pack and Job Specification.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Role Responsibilities

Delivery of the Spear Programme – Group and 1:1 coaching

• Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme.
• Building relationships with young people on the programme and managing culture and attitudes in the training room.
• Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively.

Delivery of Spear Career

• Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees.

Training the Assistant Coach

• Contributing towards the training and developing of the Assistant Coach by modelling excellent coaching and giving regular feedback.

Trainee Recruitment 

• Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics.

Person Specification

• An active Christian, dedicated to representing the values and ethos of Spear and St Mark's Battersea Rise.
• You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
• You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing.
• Effective interpersonal skills and high emotional intelligence with a sense of humour and fun.
• You are great at building relationships, with solid communication skills.
• Good administrative and organisational skills, working well under pressure with the ability to prioritise workload.

Are you passionate about supporting people at a critical point in their lives? Do you believe everyone deserves to feel safe, respected, and supported?

We are looking for three Hostel Support Workers to join our team at a 14-bed, 24-hour hostel, where you will play a vital role in creating a calm, welcoming, and well-managed environment for residents experiencing homelessness.

Working day and evening shifts, you will provide practical, emotional, and safeguarding support to vulnerable adults, ensuring their welfare, dignity, and protection at all times. You will remain alert to risk, respond confidently to incidents or concerns, and follow clear safeguarding and risk-management procedures to keep residents and colleagues safe.

You will hold a small caseload of residents, offering person-centred, trauma-informed key-work support that helps individuals build independence, stability, and wellbeing. This will include encouraging engagement with support services, promoting positive routines, and helping residents work towards longer-term housing and life goals.

Working closely with colleagues across the service, you will:

• Maintain accurate records and case notes

• Communicate clearly with the wider team

• Deliver effective handover between shifts to ensure continuity of care and support

Above all, you will help foster an environment where residents feel safe, listened to, and encouraged, supporting them to move forward at their own pace.

This role is ideal for someone who is compassionate, resilient, and committed to making a meaningful difference—whether you bring previous hostel experience or are looking to grow your career in homelessness and supported housing services.

Key information

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (full time)

Start date: ASAP (we are happy to work with notice periods)

Duration: Permanent

Salary: £36,340 - £41,065 per annum if based in London. £33,690 - £38,410 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.

Application deadline: Wednesday 18th March, 12pm

This application process will consist of 3 stages: Application, 1st interview and Assessment Centre (presentation task & interview).

About upReach 

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.

Role Summary

As a University Partnership Manager at upReach, you will play a vital role in securing and growing high-impact partnerships with universities committed to social mobility.

Reporting to the Head of Partnerships within the Income Generation and External Engagement team, you will be responsible for developing new strategic relationships, championing our partners' voices across upReach, and working closely with our Programmes Team to oversee a portfolio of university partners. You’ll lead stakeholder engagement, take ownership of partnership outcomes and work collaboratively across upReach with our marketing, impact and programme teams.

Core Responsibilities

You will play a critical role in advancing upReach’s mission by generating income and leading upReach’s University Partnerships strategy. Creating life-changing opportunities for our Associates through high-impact university partnerships. You will be directly supporting the organisation's strategic priorities: driving sustainable income growth, enhancing programme impact and expanding our reach as a national charity.

Given the expansive and dynamic nature of this role, the list of responsibilities is not exhaustive, but provides a clear overview of your primary areas of responsibility, ownership and impact.

The core responsibilities include:

Develop and Secure New Strategic University Partnerships

• Proactively identify, cultivate, and convert a pipeline of four and five-figure prospective university partners aligned with upReach’s mission and strategic goals.

• Lead high-quality prospecting and relationship-building activity, targeting income-generating partnerships that also deliver high-impact opportunities for Associates.

• Build strong relationships with key contacts at potential partners, including senior stakeholders within widening participation, employability, and careers teams, through regular in-person and virtual meetings.

• Deliver compelling, insight-driven proposals and presentations tailored to organisational priorities and demonstrating mutual value.

Stakeholder Representation and Engagement

• Act as a visible representative of upReach at key partner events, conferences, and roundtables, building relationships, showcasing our impact, and raising our external profile.

• Leverage social media strategically to spotlight partnership activity, amplify success stories and demonstrate the value of our partnerships in real time.

• Respond swiftly and professionally to partner and prospective partner requests, ensuring timely, accurate information and follow-up.

• Capture, report and disseminate key themes and insights from partner feedback, helping to inform decision-making and continuously improve the partnership experience.

Monitor and Grow Existing University Partnerships

• Responsibility for a portfolio of upReach’s existing university partners, ensuring effective stewardship of the day-to-day relationship with high satisfaction, sustainable renewal and growth.

• Set and monitor partnership goals and OKRs, leading regular reviews and performance reporting.

• Identify opportunities to deepen and broaden engagement with existing partners, including expanding partnership activities.

• Collaborate with the Student Attraction and Programme teams to engage the university in identifying & promoting the programme.

• Working closely with upReach’s Programme teams to ensure partnerships and programmes are delivered to a high standard.

• Lead on university partnership health reviews and mid-year partner reviews to ensure any issues are dealt with effectively, promptly and collaboratively.

Partnership Visibility and Impact

• Collaborate closely with Marketing & Communications to co-create high-quality content and campaigns that showcase our strategic partnerships through university guides, case studies, thought leadership, social media, and joint events.

• Lead on impact reporting for your partnership portfolio, using both data and compelling stories to evidence the outcomes of the partnership and drive continued engagement.

• Proactively identify and deliver opportunities for partners to amplify the voice of upReach; through our external events, fundraising opportunities and sharing social-media collateral that promotes our work.

Cross-Functional Collaboration and Innovation

• Collaborate with the Finance team to ensure timely and accurate invoicing and contracting for all University partnerships, supporting effective financial management.

• Maintain up-to-date and accurate records of partnership activity using upReach’s internal CRM and systems, enabling effective reporting, forecasting and stewardship.

• Uphold the organisation’s legal and ethical obligations, including data protection, charity law, and compliance with all relevant regulatory requirements.

• Manage and support a rotation of the Future Charity Leaders Programme, providing guidance, feedback, and development opportunities.

• Meet monthly with University Leads (the Programme Coordinator responsible for day-to-day university activities) to set partnership priorities, monitor stakeholder KPIs (onboarding, engagement), and deliver updates to universities.

• Contribute to the achievement of income targets aligned with upReach’s strategic goals, identifying and progressing opportunities to drive revenue growth.

• Engage fully in the annual appraisal process, setting ambitious, SMART objectives that align with organisational priorities and your personal development.

Skills and Experience

The ideal candidate for the University Partnerships Manager should display these behavioural skills:

• Strong track record of relationship-building, influencing, and delivering high-quality engagement with a range of stakeholders, ideally including senior university professionals.

• Excellent organisational and project management skills with the ability to manage multiple priorities and deadlines autonomously.

• Confident and pragmatic decision maker in a fast-paced environment, with an understanding of when to escalate situations and seek input appropriately.

• Proven ability to develop and implement partnership or engagement strategies that strengthen collaboration and deliver shared goals.

• Collaborative team player with experience supporting and working across diverse teams to deliver shared objectives.

• Excellent written and verbal communication skills, including confidence in preparing and delivering presentations and reports.

• Proficient in using CRM or data management systems to track engagement, manage pipelines, and generate actionable insights.

• Experience measuring and reporting on partnership impact, engagement, or value creation.

Desirable:

• Experience in university partnerships, fundraising, account management, or stakeholder engagement.

• Understanding of widening participation, employability, or student success strategies within a higher education setting.

• Experience collaborating with marketing or communications teams to create joint campaigns, content, or case studies that drive engagement.

Team Culture & Benefits: 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and Volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials and annual wellbeing days

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network

  • (Im)Migrants Network 

Ready to apply?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close on Wednesday 18th March at 12pm.. 

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Director of Healthcare Operations & Income

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Director of Healthcare Operations & Income

Hybrid 

Full Time/Permanent

Our offer to you 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive: 

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping 

 
About Us 

This is a fantastic opportunity to join a team of over 1,300 employees and over 28,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.  

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services including our Ambulance Operations and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them such as SJA Volunteers, and our Young Responders programmes. There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.  And now with a new strategy and after a review of our current structures were recruiting to a new National Head of Ambulance Operations to help take our delivery to the next level and build our services. 
 
Job Summary 

In a newly refreshed role, were looking for an outstanding individual, someone that will bring robust experience in aligned fields, is used to working in a challenging but rewarding environment, enjoys leadership and is genuinely driven by the cause of St John. 

We have huge ambition at St John to increase our income, reach and impact and as lead Director, you will hold overall responsibility and accountability for the Healthcare Operations Directorate encompassing Event Healthcare, Ambulance Operations and Community Healthcare delivery. You will drive the commercial ambition of your portfolio, shaping strategy, setting direction, and delivering against stretching targets. You’ll work closely with volunteer leaders across the organisation, forging strong partnerships that strengthen our impact and help us build new community centred healthcare provision. 

You will take the lead on our engagement with the Care Quality Commission (CQC) and key external partners, regulators, stakeholders and commissioners, including Event Customers, ICBs, Trusts and the wider NHS. Central to the role is championing innovative, high quality, patient centred services that are reliable, financially viable, effective and continuously improving. You will provide visible, motivational leadership across your directorate, embedding our HEART values and positioning our services as an employer of choice beyond the NHS. Alongside fellow leaders, you will share collective responsibility for delivering the charity’s strategic objectives, while confidently managing a significant P&L of approximately £20m+.

About You 

You will be degree‑educated (with a relevant master’s desirable), ideally hold a clinical qualification such as Registered Paramedic. You’ll bring substantial senior leadership experience in large, complex organisations, with a strong track record in delivering ambulance or health service strategies, leading in CQC‑regulated environments, and managing a commercial operation of £20m+ with full P&L accountability. You’ll have experience shaping effective policies and processes, leading large staff and volunteer teams, and delivering complex change programmes. Exceptional interpersonal, influencing and people‑centred leadership skills, underpinned by emotional intelligence and collaboration, are essential.

About the Role 

• To lead and hold overall responsibility and accountability for our major services including Event Healthcare, Ambulance Operations and Community Healthcare delivery.
• To hold overall accountability for a significant P&L and ensure adherence to plan
• To ensure that our services are patient focused, responsive, safe, effective, well led, and sustainable, and hold overall accountability for CQC leadership and the highest standards of delivery.
• To role model, empower and enable your people. To champion and exemplify compassionate, ethical and accountable leadership and St John HEART values.
• Inspire excellence, compassion and commitment in your leadership team
• In collaboration with key colleagues, lead on the development of effective business and commercial development and marketing strategies that drive revenue surplus, enhance market share, and strengthen brand value.   
• Establish and drive continuous improvement of KPIs and dashboards to measure and drive effectiveness across the various teams, including Events and Ambulance Operations, and the business and to ensure we meet compliance of all Healthcare Operations contracts, continually measuring and acting on customer/stakeholder feedback
• Cultivate relationships with external stakeholders, partners and customers (including key Event customers, Association of Ambulance Chief Executives (AACE), ICB’s, and NHS England), ensuring the Charity is well positioned to capitalise on potential business and funding opportunities

Please see the job description for more detail (this can be viewed on our website or once you click apply) 

If you are a current St John Ambulance employee, please apply here: Click here 

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below 

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.   At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.    

'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'. 

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy. 

We’re looking for a talented Salesforce Product Manager to cover a period of maternity leave.

This is a crucial and strategic role for our charity as we require an expert product manager to lead and manage our Salesforce platform, delivering configuration, insight, reporting and training.

The Salesforce Product Manager is responsible for leading the ongoing development, administration and improvement of our Salesforce ecosystem, ensuring it supports all areas of our charity, including fundraising, operations, finance and grant management.

The post holder is required to act as the trusted Salesforce partner for all users, translating needs into scalable solutions, managing change and delivering insight, training as well as data-driven improvements to help the charity achieve its strategic goals and objectives.  This role requires independent ownership, strong stakeholder partnership skills and the ability to translate business needs into practical solutions.

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence.

We are looking for a skilled, values driven IDVA who is committed to challenging inequality, reducing harm, and improving safety for adults and children affected by domestic abuse. You will bring relevant professional experience, strong skills in assessment, engagement, safety planning and communication, and the ability to work safely in complex and high risk situations. We are seeking people who can hold clear boundaries and accountability while offering empathy, curiosity and respect. You will work in a trauma informed, survivor centred and strengths based way, recognising each survivor as the expert in their own life. You will understand how gendered power, oppression and structural barriers shape survivors’ experiences, and you will be confident applying these principles in your practice.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 23 March 2026

Interview Date: 31 March 2026

Join The Winchester Beacon in the role of Facilities and Compliance Manager and know that every day you are helping people to rebuild their lives and move on from homelessness. It is an opportunity to shape this new role at an exciting time of growth for the charity. 

The Facilities and Compliance Manager is responsible for overseeing the efficient operation, safety and regulatory compliance of all charity facilities. This role ensures that buildings, systems and operations meet legal standards and support a safe and productive work environment.

Facilities Management

• Manage maintenance, repairs and upgrades across all sites.
• Oversee supplier relationships and service contracts.
• Implement sustainability and energy efficiency initiatives.
• Ensure physical and digital security systems are effective.

Compliance Oversight

• Develop and maintain compliance programmes aligned with UK regulations.
• Conduct audits and inspections; maintain documentation.
• Liaise with regulatory bodies and respond to inspections.
• Train staff on compliance policies and procedures.

Health and Safety

• Lead health and safety initiatives and risk assessments.
• Ensure emergency preparedness and incident response plans.
• Maintain compliance with HSE and environmental standards.

Remote Work and Hybrid Facilities

• Support remote and hybrid work policies, ensuring compliance with health and safety regulations for home-based employees.
• Coordinate remote access to facilities systems and documentation.
• Ensure remote workers have appropriate equipment and support.

Bachelor’s degree in Facilities Management, Engineering, Compliance or a related field or equivalent experience. Proven experience in facilities and compliance roles. Strong knowledge of UK health, safety and environmental regulations. Excellent organisational and communication skills. Proficiency in facilities and compliance management software. You will be supported for certifications including NEBOSH, ISO, CISI

We are looking for a passionate and creative Head of Brand, Communications & Marketing to lead the next stage of our journey.

This is an exciting, strategic and hands‑on leadership role for someone who can confidently amplify our brand in the public sphere, drive meaningful engagement, and increase both supporter and beneficiary acquisition.

What You’ll Do

Reporting to the Director of Income Generation & Marketing and leading a small, high‑performing team, you will:

Brand, Communications & PR

• Lead and evolve Life’s brand strategy, ensuring clarity and consistency across all channels.
• Raise Life’s visibility with powerful campaigns that engage beneficiaries, supporters, volunteers and the public.
• Oversee media relations, PR activity, reputation management and crisis communications.
• Support and strengthen internal communications across the organisation.

Marketing Leadership

• Develop innovative marketing strategies that grow reach, impact and sustainability.
• Drive supporter and beneficiary acquisition through targeted, insight‑led campaigns.
• Use data, analytics and performance metrics to continuously improve marketing effectiveness.
• Provide inspiring leadership and development to the Marketing & Comms Team.

Digital Strategy

• Lead Life’s digital marketing approach, including SEO, paid social, PPC, email, content and inbound marketing.
• Create effective user journeys and optimise conversion rates through testing and analytics.
• Oversee engaging social media content and paid advertising campaigns.
• Ensure high‑quality digital design, content, and brand guardianship.

Website & Content

• Support the development of Life’s website, focusing on optimisation, content quality and user experience.
• Oversee high‑quality storytelling that reflects Life’s values and mission.

About You

You’ll be a confident, creative and strategic leader who brings:

• At least 5 years’ experience in digital marketing, communications or brand roles (charity sector experience desirable).
• Proven experience developing and delivering brand, digital and communications strategies.
• Strong understanding of digital marketing trends, analytics and audience insight.
• Excellent written and verbal communication skills.
• Experience managing budgets and leading a team.
• A warm, values‑driven approach aligned with Life’s mission of humanity, solidarity, community and compassion.

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £40,000 – £44,000 per annum

Hours: 35 hours per week (part time considered)

Location: Remote

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Job purpose

To act as the organisation’s lead professional for complaint handling and quality improvement across all Advice Services.

To ensure the effective resolution of client complaints by maintaining expert knowledge of regulated advice and delivering excellent customer service. Provide regulatory insights in team discussions on MHCBS and Regulation 17 creditor challenges. Analyse complaint trends and produce reports to establish consistent processes that enhance service quality, accountability, learning, and continuous improvement.

To support the Head of Quality and Compliance in ensuring Toynbee Hall’s advice services remain fully compliant with FCA, MaPS, and internal quality standards.

Key Responsibilities

Complaints and Challenge Management

• Lead the end-to-end management of all client complaints, overseeing first-stage advice service resolutions and directly managing escalated complaints, while contributing regulatory insight to team discussions on MHCBS and Regulation 17 creditor challenges.
• Ensure timely, accurate, and fair resolution in accordance with FCA and MaPS complaint-handling procedures.
• Act as the organisational escalation point for complex or high-risk advice-related complaints, including cases involving direct client or creditor challenges under MHCBS and Regulation 17
• Liaise with external stakeholders, creditors, and partners to resolve disputes and maintain strong working relationships.
• Maintain an accurate and auditable record of all complaints, decisions, and resolutions.

Quality and Compliance Oversight

• Work with the Head of Quality and Compliance to monitor compliance with regulatory frameworks and internal policies.
• Conduct audits and case reviews to identify trends, risks, and opportunities for improvement.
• Support the design and implementation of quality-improvement plans, policies, and tools.
• Provide regular reporting to senior leadership, highlighting trends and risks across services.

Continuous Improvement and Learning

• Translate insights from complaints and audits into practical service improvements.
• Collaborate with Advice Managers and Coordinators to integrate learning into casework and training.
• Support staff training and development on complaint handling, communication, and quality assurance.
• Promote a culture of transparency, fairness, and continuous learning within advice delivery teams to ensure ongoing service improvement and the highest possible standard of support for Toynbee Hall clients.

Regulatory and Partnership Liaison

• Proactively maintain and develop knowledge of regulations, legislation, and best practice across all advice areas by engaging in relevant training, continuous learning, and professional development.
• Ensure complaint handling and quality monitoring comply with FCA MaPS  and advice quality standards.
• Support preparation for audits, funder reviews, and regulatory inspections.
• Keep colleagues informed of relevant regulatory changes and implications for practice.

General Responsibilities

• Adhere to Toynbee Hall’s policies and procedures, including safeguarding and data protection.
• Promote equality, inclusion, and accessibility across all aspects of the service.
• Demonstrate financial efficiency and value for money.
• Undertake other duties as directed by the Head of Quality and Compliance or senior management.

Person Specification

Essential Criteria

Experience and Knowledge

• Hold a valid Money and. Pension Service accredited qualification in debt advice
• A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
• Demonstrates a strong understanding of advice areas, with particular expertise in FCA regulations, MaPS quality frameworks, and the Mental Health Crisis Breathing Space Regulation
• Significant experience managing complaints and quality processes within a regulated advice
• Proven experience in complaint resolution, creditor negotiation, and stakeholder management.
• Ability to analyse complex cases and identify systemic issues or risks.
• Experience developing and implementing service improvement plans.

Skills and Competencies

• Excellent communication and influencing skills at all levels.
• Strong analytical, reporting, and decision-making ability.
• Ability to manage competing priorities and meet tight deadlines.
• Confidence handling sensitive and confidential information with integrity.
• High level of IT literacy, including CRM or case management systems.
• A proven commitment to continuous professional development of self and wider teams.

Personal Attributes

• Ability to work independently and proactively without supervision.
• High level of professionalism and integrity.
• Committed to fairness, impartiality, transparency, and accountability.
• Calm, and solutions-focused under pressure, adopting a “find a solution, no blame” attitude.
• Collaborative and empathetic approach when dealing with clients and colleagues.
• Strong alignment with Toynbee Hall’s values and mission

Desirable Criteria

• Previous management or supervisory experience in a debt advice or compliance setting.
• Experience designing or delivering training on quality, complaints, or compliance.
• Knowledge of data-protection legislation and its implications for complaint management.
• Ability to build and maintain positive relationships with all staff members.
• Excellent written and verbal communication skills.
• Competence in handling sensitive information with discretion and maintaining confidentiality.
• Keeping up to date with technology and take individual responsibility for learning new technologies.

Please download the full Job Description for more details.

Our Benefits Package

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan
• Perk Box