Bereavement Support Services Manager Jobs

Are you an experienced communications professional that is passionate about using your creative communication skills to make a difference? 

This is an extremely exciting opportunity to play a leading role in the further development of Alexander Devine Children’s Hospice Service.

We are an award-winning local charity that provides specialist care and support to children with life-limiting and life-threatening conditions, and their families across Berkshire and into surrounding counties.

We are looking for a motivated, dynamic and experienced Communications Manager to join our team and who will help us build on our charity’s established reputation. You will lead on the delivery of a marketing and communications strategy that will engage and champion our brand to all our key audiences, internally and externally, in a consistent manner via a number of mediums and platforms.

You will bring creativity, energy, and passion to this role, with responsibility for delivering high-quality marketing assets that will bring our vital work to life in an inspiring way to help grow awareness and increase vital income.

The successful candidate will need to have experience across various areas: PR and brand management, report writing and developing case studies.

The role is based at our state-of-the-art children’s hospice just outside Maidenhead.

This is an exciting opportunity to support and expand the integration of Youth Voice into our organisation and work with our passionate Youth Team to ensure that Winston’s Wish is driven by the voices and experiences of bereaved children and young people.

In the past 3 years we have recruited over 100 members to our Youth Team to help us in our mission to make sure that no child or young person grieves alone. Through their voices and experience we have made huge change to the way we support others. This role is key to making sure their voices are heard.

You will support the Head of Youth Participation & Engagement in the administration, facilitation and delivery of Youth Participation & Engagement throughout Winston’s Wish to champion youth voice and involvement in all that we do.

MAIN RESPONSIBILITIES

· To co-ordinate and provide safe spaces for Youth Ambassadors to take part in Youth-Led activities and projects.

· To be a key link between Youth Ambassadors and staff, making sure their voices and experiences are heard.

· To recruit and engage young people, and their families, to enable them to feel comfortable to join our Participation service.

· To support the Head of Youth Participation & Engagement to develop opportunities for children, young people and their families/carers to be actively involved throughout the organisation.

· Lead and facilitate small scale participation projects with the Youth Team.

· To maintain records of all interactions with stakeholders, using salesforce. 

· To be able to work flexibly, including regular evening and occasional weekend work in response to participants availability.

· Support the Head of Youth Participation & Engagement to create opportunities for the Youth Team, working alongside teams throughout the organisation to do this.

· Support the Head of Youth Participation & Engagement in planning and facilitating the Youth Forum.

· Work with young people to create meaningful content and service recommendations.

· Work across the Winston’s Wish team, sharing, promoting and training in best practice in Youth Voice.

· To assist in planning, organising and delivering participation events (virtually and in-person).  

· Ensure the safety and wellbeing of members of the Youth Team through adherence to the organisation’s safeguarding policy and practices.

· Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements.

All Staff

· Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.

· Promote equality of opportunity, diversity and anti-racism in accordance with Winston’s Wish policies.

· Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.

· Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).

· Work to objectives, targets and work plans agreed with your line manager.

· Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.

· Take an active part in the Quarterly review process and participate in training agreed with your line manager.

· Recognise and champion the lived experience of children and young people with bereavement within your work.

· Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.

PERSON SPECIFICATION

Essential

· Minimum 3 years experience of working with children & young people in a  health, social care, youth, community or education setting.

· Experience of advocating for the interests of young people, or a vulnerable, marginalised, or under-represented community.

· Good written and oral communication skills, with experience of tailoring these to a wide range of audiences.

· Experience of facilitating groups with young people.

· Knowledge of different facilitation approaches and methods.

· Demonstratable experience of safeguarding children, young people and vulnerable adults and an ability to practice in a way that promotes this.

· Experience of building trusting relationships with children and young people, and creating safe spaces.

· Passion for Youth Voice.

· Understanding of the challenges that participation work can present, and experience of how to overcome this.

· Ability to work collaboratively within a team and with external organisations.

Desirable

· Experience holding online groups for young people.

· Experience of working in bereavement sector.

Recruitment Timetable

Application deadline: Sunday 27th April 2025

Interviews: w/c 12th May 2025

Interview location: MS Teams

Please note, those applicants shortlisted for an interview will also be required to attend a Youth Forum Panel Discussion via Zoom. This will take place in the evening, date TBC.

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Location: A 5-day in-person role working in the project clinic in Birmingham/Sandwell.

Job Purpose: 

The Principal Psychologist/Clinical Lead is responsible for the overall clinical management of mental health services within the project, including acting as safeguarding lead. This includes designing, implementing, and overseeing psychological and psychosocial interventions for asylum seekers and refugees. The role ensures high-quality, evidence-based mental health care, capacity building of staff, and coordination with internal and external stakeholders to support a multidisciplinary response. The post also ensures the integration of mental health services into MSF’s broader medical-humanitarian mission.

This role presents a unique opportunity for leadership to be part of a new, high-impact initiative for asylum seekers and refugees. As part of the pioneering team, the post holder will play a key role in establishing a new, trauma-informed care model that bridges humanitarian response with longer term mental health care. The successful applicant will have a chance to develop new skills, receive specialist training, and contribute to policy-level discussions on asylum seeker and refugee mental health.

Knowledge, Skill & Experience: 

Knowledge

• Doctorate in Clinical/ Forensic/ Counselling Psychology with HCPC registration.
• Significant further advanced training in relevant specialist treatment delivery (e.g. CBT, EMDR, NET)
• Advanced expertise in complex trauma, PTSD, and comorbid mental health conditions, particularly in refugee and asylum-seeking populations.
• In-depth understanding of trauma-informed care models, stabilization techniques, and stepped-care approaches.
• Extensive knowledge of evidence-based trauma therapies, including TF-CBT, EMDR, NET, and third-wave approaches.
• Awareness of UK asylum policies and the medico-psycho-social-legal needs of refugees and asylum seekers
• Strong working knowledge of safeguarding policies, risk assessment protocols, and ethical guidelines (e.g., HCPC, GDPR, BPS, NICE guidelines).
• Knowledge of UK healthcare, social welfare, and legal referral pathways for asylum seekers
• Understanding of mental health policy, advocacy, and service commissioning within humanitarian and third-sector settings.
• Familiarity with Mental Health and Psychosocial Support (MHPSS) models in humanitarian settings would be an asset
• Training in management and supervision practices would be helpful to the role

Skills

• Leadership and Team management skills, including supervision, line management, training, and capacity building
• Strong communication and stakeholder engagement abilities
• Ability to develop and implement mental health models in humanitarian settings
• Data analysis and monitoring skills for evaluating service impact
• Highly developed clinical assessment, formulation, and treatment planning skills for complex cases.
• High-level safeguarding. risk assessment, and crisis intervention competencies.
• Strong interdisciplinary teamwork, with the ability to liaise effectively with external agencies and humanitarian stakeholders.
• Skills in policy development and advocacy related to MHPSS

Experience

• Significant demonstrable post-qualification experience in roles equivalent to NHS 8b Psychologist, as well as significant experience delivering trauma-focused therapy with marginalised groups.
• Experience managing multidisciplinary teams in an NGO, humanitarian, or healthcare setting.
• Experience providing clinical leadership and supervision to senior (band 8a equivalent) Psychologists, Psychologists, Assistant Psychologists, and/or trainees.
• Demonstrated ability to manage high-risk and complex clinical cases.
• Strong record of managing multidisciplinary team collaboration and policy engagement.
• Experience working with refugees, asylum seekers, or survivors of trafficking and torture.
• Experience in training and capacity building for mental health professionals
• Research, service evaluation, or policy development experience.
• Prior work in humanitarian, NGO, or third-sector organisations would be an asset to the role
• Experience providing supervision to caseworkers or equivalent roles would be helpful to the post.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.  The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

Right to work - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

How to apply:

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:

18 April 2025, 11.59pm (BST)

Incomplete applications will not be considered.

Our family support workers really focus on what we do at a grass roots level. Providing support to families on a daily basis as well as supporting and coordinating volunteers. Prior work with children and families is advantageous as is some knowledge of bereavement. However, full training and support will be given to the successful candidate.

Bereavement support is a challenging area of work, but also extremely fulfilling whether as a long-term career, or to develop experience and knowledge that can be transfered into other roles within the education, health and social care sectors. Attitude and aptitude are as important as prior skills and experience.

The ability to communicate through the medium of Welsh would also be an advantage to this position or the willingness to learn.

This post is to support existing staff. As such it could be based anywhere within South Wales.

This post is offered on a full or part-time basis (Minimum three days per week)

Our Area Leads are new roles that will add capacity and strength to our team of Bereavement Practitioner’s, Family support workers and volunteers across a defined geographic area. The roles will work with the Head of Service delivery and lead Sandy Bear activity across their designated area, develop strong links across a variety of networks and forums to ensure our beneficiaries access the right support, at the right time.

These roles are great for those passionate about having the opportunity to support our families directly, whilst also being involved in broader development work to enable strong collaborations and partnerships which empower people to achieve better outcomes.

We can't do it alone, so you will spend time working with other organisations and services in collaboration to ensure we don't duplicate provision, instead focussing on gaps in services supporting bereavement for Children, young people and families.

Posts are offered on a full-time basis, though flexible working patterns and some reduced hours may be considered.

Welsh Speakers are particularly welcome for this position or a willingness to learn.

This Suicide Liaison Manager will manage a team of Suicide Liaison Workers, a CYP Counsellor and work with a team of volunteers who deliver support to adults, children and young people who are bereaved by suicide in Hampshire, Southampton, Portsmouth, and the Isle of Wight. The post holder will implement and monitor the day-to-day operations of the service in line with contractual obligations, ensuring grieving people can access a range of high-quality bereavement support and are informed about the services available to them.

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

Please be advised that if you do not hear from us by 14th April 2025, unfortunately on this occasion you have not been shortlisted. Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit. 

Criminal Record Checks:

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:

 Applicants in England and Wales: DBS Code of Practice

 Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

Responsible for leading the Corporate Team with overall responsibility for the team’s strategy, income and expenditure and budgets. Their overall focus is on delivering stable, increased, and new income for MSF’s work.

Responsible for managing the highest level of MSF’s Corporate partners (exclusively £100k+, more typically £250k+) and ensuring their continued support of MSF. This role will also take on the management of successful strategic new business opportunities at a higher level (£250k+).

Responsible for effectively line managing and developing the New Business Manager and Corporate Officer and ensuring that financial targets are met within the team.

DEPARTMENT: Fundraising

HOURS: Full time, 37.5 hours per week

LENGTH OF CONTRACT: Permanent

LOCATION: Hybrid working: 2 days per week in the London Office

SALARY: Salary: £58,282.07 per annum

Internal salary grade: 17.1

PHILANTHROPY MANAGER

£40,000 to £45,000 per annum, dependent on experience

37.5 hours per week

Dulwich College is committed to cultivating a vibrant educational environment driven by our core values of purpose, kindness and joy. We provide exceptional teaching, scholarship, and learning both inside and outside the classroom, nurturing an inspiring and dynamic atmosphere for our community. As a world-renowned boys' school, we educate 1,700 pupils aged 7 to 18, alongside a co-educational kindergarten and infants’ school, DUCKS, with 230 young learners. With a dedicated team of over 600 staff, we are proud of our beautiful and historic 70-acre campus in south London, where every individual is encouraged to thrive.

We are looking for a talented and driven Philanthropy Manager to join our team. In this pivotal role, you will build meaningful relationships with alumni, parents, and friends of the College to secure transformative support. Working alongside Director of Development and the Head of Philanthropy, you will play an essential part in shaping the future of philanthropy at Dulwich College.

If you are passionate about making a difference and want to be part of a team that is shaping the future of education through philanthropy, we would love to hear from you.

Further information can be found in the candidate pack.

Closing date:  Monday 21 April 2025

Interview date: week commencing Monday 5 May 2025

We are committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole College community.  We all remain vigilant about safeguarding at the College and we never think that child abuse could not happen here or to our pupils.  A DBS Disclosure is required to Enhanced level. The DBS Code of Practice and the Standard and Enhanced DBS Privacy Policy can be found on our website. Charity 1150064

As a Finance Manager at Cruse Bereavement Support you will oversee the day-to-day financial transactions made by Cruse Bereavement Support and ensure the accuracy, timeliness, and completeness of all income and expenditure transactions undertaken. You will also assist in implementing the financial control within the team, oversee month-end processes and monthly payroll, and prepare the monthly management accounts and supporting information. This is a unique opportunity to gain experience at a national charity and make a difference.

How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. The closing date for applications is 25th April 2025. Please be advised that if you do not hear from us by 30 April 2025, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
 Applicants in England and Wales: DBS Code of Practice
 Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

Our Area Leads are new roles that will add capacity and strength to our team of Bereavement Practitioner’s, Family support workers and volunteers across a defined geographic area. The roles will work with the Head of Service delivery and lead Sandy Bear activity across their designated area, develop strong links across a variety of networks and forums to ensure our beneficiaries access the right support, at the right time.

These roles are great for those passionate about having the opportunity to support our families directly, whilst also being involved in broader development work to enable strong collaborations and partnerships which empower people to achieve better outcomes.

We can't do it alone, so you will spend time working with other organisations and services in collaboration to ensure we don't duplicate provision, instead focussing on gaps in services supporting bereavement for Children, young people and families.

Posts are offered on a full-time basis, though flexible working patterns and some reduced hours may be considered.

We have a vacancy for a Regional Administrator, you will be joining a dedicated and friendly team of regional staff and volunteers. The ability to work autonomously as well as being a good team player is essential.

It is an exciting time to be joining Cruse, as we are in the process of improving our processes and services to strengthen the support that we offer to bereaved people and our volunteers. The post holder will coordinate and assist with the delivery of all aspects of service contracts in the South East of England, supporting the Service Delivery and Regional Manager and the wider team. The role is mainly home working with occasional meeting attendance and service delivery within the South East. Networking and engaging with local groups / communities will form an essential element to the role, as well as providing initial contact and support to residents in the South East area.

You will be the first point of contact within the service for bereaved people, third parties and external organisations. Additionally, you will support volunteers in the delivery of services and support the overall day-to-day running of the South East branches.

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is 7 April 2025. Please be advised that if you do not hear from us by 18 April, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly. 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Loss & Bereavement Specialist Worker

Salary: £26,000- £32,000 pro rata

Location: Advance Headoffice Hammersmith & Women’s centres across London, with co- location at HMP Bronzefield

Hours: 21 hours per week

Contract: Fixed Term – March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

This is an ideal post for someone with experience and interest in bereavement work, looking to join a forward thinking, new service. This is also a great chance to be working alongside the Healthcare & Education Department within HMP Bronzefield and be part of a prison services team in Advance.

Using a trauma informed approached, the Loss & Bereavement Specialist will conduct a person-centred assessment to understand the extent of the client’s emotional needs and the impact of loss due to imprisonment or contact with the criminal justice system whilst also identifying practical and specialist needs. They will work with women to develop a support plan, ensuring they are equipped with information and knowledge about how to navigate possible changes in circumstances related to her children’s care and offer crisis intervention and support during acute phases of loss/bereavement.

The Loss & Bereavement Specialist Worker will liaise with the Prison Healthcare team, OMU, visits team and the Family Support Officer to facilitate interactions between women and their children/family members, particularly considering support is in place after visits and that the women’s emotional needs are met in custody and community via our Women’s centres.

The Specialist Worker will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. The role will combine a casework- based approach, along with a signposting and advice service for the women. They will be based in the community and will provide a drop-in service in HMP Bronzefield to support women who are close to release.

A car may be desirable for this role, though not essential

About You:

To be successful as the Loss & Bereavement Specialist Worker you will need the below experience and skills:

Experience of working with bereaved individuals and providing grief counselling including knowledge of various therapeutic modalities relevant to grief counselling

Comprehensive understanding of the grieving process and experience of working with bereaved and loss as well as knowledge of traumatic and complex grief/loss.

An understanding of violence against women and girls and its links to women in the criminal justice system.

Proven ability and experience as a caseworker delivering trauma responsive interventions which support resettlement and rehabilitation of vulnerable people in the criminal justice system whether in the community or in prisons

Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

We're looking for a creative mind and empathetic team manager to join our Mass Fundraising team in managing our cash and appeals function. This team delivers inspiring fundraising campaigns to attract new supporters and build relationships with our existing donors. You'll also be responsible for overseeing the delivery of one of the UK's most well-known fundraising appeals: the Great Daffodil Appeal. By overseeing some of our biggest organisational fundraising moments you will be pivotal in the generation of income and support for Marie Curie.

Marie Curie has ambitious plans to double the number of people we can provide direct care and support to over the next five years. As the Individual Giving Manager, you will play a pivotal role in developing and executing our cash giving strategy and leading key fundraising moments, including our annual Christmas appeal and the Great Daffodil Appeal.

Your efforts will help ensure that everyone affected by dying, death, and bereavement has the best possible experience, reflecting what's important to them. You will manage a team of 6 and oversee the delivery of over £3.5m net income annually, making a significant impact on our fundraising goals.

Main responsibilities:
- Establish a clear direction and plan to achieve net contribution growth for Marie Curie.
- Promote cross-organisational collaboration to embed our integrated appeals approach and oversee the full experience of the product audience.
- Manage and oversee the allocation and prioritisation of projects to deliver the product strategy.
- Manage 6 direct reports, setting clear objectives and providing development opportunities.
- Develop ways of working to ensure high performance and an excellent supporter experience.
- Develop appropriate systems and procedures to meet statutory and organisational requirements, allowing the Cash Team to run effectively.

Key Criteria:
- Solid understanding of direct marketing and fundraising principles, fundraising rules and regulations, and the external charity environment.
- Proven experience in building strategic plans, ensuring progression of objectives, and project delivery success.
- Previous people management experience with demonstrable ability to lead high-performing teams.
- Excellent communication, negotiation, and influencing skills with the ability to build good relationships at multiple levels.
- Practical knowledge of campaign management, managing marketing budgets, monitoring, and using data effectively to drive results.
- Passion and dedication to Marie Curie's cause to inspire others and foster commitment.
- Willingness to travel occasionally across the UK and visit our London office 1-2 times a month.

Please see the full job description .

Application & Interview Process

- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: April 21, 2025

Salary: £44,550 - 45,000 per annum depending on experience
Contract: Fixed-term (contract ends in August 2026), full-time (35 hours per week)
Based: Home-based with occasional travel to Embassy Gardens office in London or other locations.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 8th April 2025.