Bereavement Support Services Manager Jobs

As a Community Support Worker, you will work alongside the Community Hub Service Manager, providing frontline support to individuals and families who come to the Makery for help. This role requires proven experience in safeguarding, crisis intervention, and advocacy, as well as the ability to risk assess and respond appropriately to a range of situations.

Applications will not be considered without relevant Safeguarding experience and training, and proven track record of working in a community support role (not domicilary care)

Your responsibilities will include:

• Frontline Support & Safeguarding

• Providing immediate crisis support, signposting, and making referrals to specialist services.

• Acting as a Designated Safeguarding Lead (DSL), handling safeguarding concerns and ensuring individuals are safe.

• Conducting risk assessments to determine the most appropriate support for individuals.

• Offering mental health first aid, de-escalating crises, and providing practical guidance to those in distress.

• Having a strong understanding of MARAC (Multi-Agency Risk Assessment Conferences) and how they function, though referrals will be handled by the manager.

• Community Support & Advocacy

• Engaging with individuals facing issues such as homelessness, addiction, domestic abuse, bereavement, and mental health struggles.

• Providing information, advice, and guidance (IAG), helping individuals navigate support systems and access appropriate resources.

• Advocating on behalf of individuals to ensure they receive the help they need from local services.

• Working to break isolation and loneliness by offering time, conversation, and emotional support.

• Teamwork & Day-to-Day Responsibilities

• Working alongside the Community Hub Manager to ensure a smooth-running service.

• Supporting volunteers, engaging in community outreach, and building relationships with external organisations.

• Being hands-on in the hub, whether that’s making a cup of tea, preparing a meal, or simply offering a listening ear.

• Helping to maintain a safe, welcoming, and supportive environment for all visitors.

We are looking for a compassionate, experienced, and adaptable individual who:

• Has proven experience as a Designated Safeguarding Lead (DSL), including handling referrals and working with safeguarding protocols.

• Holds mental health first aid training and has strong knowledge of risk assessment and crisis intervention.

• Has direct experience working with individuals facing domestic abuse, addiction, homelessness, or mental health challenges.

• Understands information, advice, and guidance (IAG) and knows how to advocate for individuals in need.

• Has experience working in a community support setting with vulnerable individuals.

• Is a team player, willing to support colleagues, volunteers, and visitors in any way needed.

• Can remain calm and professional in unpredictable situations and respond appropriately.

• Has excellent communication and interpersonal skills, with a non-judgmental approach.

• Can work flexibly and adapt to the changing nature of the role.

Qualifications and Experience (Essential):

• Educational Background: Possession of an NVQ Level 3 or 4 in fields such as Mental Health, Community Work, Psychology, Youth Work, or other related disciplines.

• Safeguarding Certification: Holding a Level 3 or 4 Safeguarding certification, qualifying them to serve as a Designated Safeguarding Lead.

• Professional Experience: Demonstrated experience in community engagement, mental health support, or outreach work, specifically within community settings rather than traditional care environments.

• Skill Set: Proficiency in applying safeguarding measures, trauma-informed care approaches, and mental health support strategies.

• Community Engagement: Proven ability to support vulnerable individuals, engage effectively with diverse communities, and implement programs that promote mental well-being.

Why Join Us?

At the Makery, you will be part of a purpose-driven organisation that truly makes a difference. You’ll work closely with a dedicated team, helping people who are often at their most vulnerable, and playing a key role in shaping a supportive, responsive, and community-led service.

If you have the experience, passion, and resilience for this role, we’d love to hear from you!

This is a new role we are recruiting for on a one-year fixed term contract. The main purpose of this role is to lead on the development and delivery of the LLHM Team Tommy’s communications journey across multiple channels to our 3,000+ participants with the aim to significantly grow the participant average gift.

Family Support Worker

£23,000 pa + benefits (including 25 days annual leave, company car and pension)

This roles covers Thames Valley and the surrounding area.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our Thames Valley Team.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

Location:

This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website. More information can also be found in our Candidate Pack.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

How to apply:

To apply please visit our website via the link.

Interview dates: Interview Dates to be confirmed.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks

Reports to: Deputy Head of Marketing 

Based: Battersea

Salary: £37,000 - £40,000

Contract: Permanent, Full Tim

Work Arrangement: 40 hours per week, Hybrid/Office

Role Overview: 

Reporting to the Deputy Head of Marketing, the PR and Comms Manager will be the storyteller for all things Enable! 

They will execute a yearly PR plan for Enable’s charitable missions, as well as provide PR support for Enable’s varied service areas, including Events, Leisure, Putney School of Art and Design, Bereavement and many more. They will be responsible for Enable’s image externally as well as internally and responsible for holding the relationship with our key stakeholders. The role also involves supporting the preparation and writing of bids for new contracts to secure funding and expand our services. 

This is the perfect role for a confident, outgoing and motivated person – and has a love for crafting stories using different media platforms, supporting and strategising charitable missions and communicating Enable’s mission, values and achievements internally and externally. 

Main Duties/Responsibilities:  

PR 

• Develop and manage integrated PR campaigns around key company products and moments. 
• Write campaign plans, messaging, and create media-facing materials for Enable as a non-profit company, as long as individual service areas. 
• Create compelling storytelling content to showcase the impact of our work through various platforms (Linkedin, Instagram) 
• Build relationships with key media outlets and secure coverage. 
• Be a point of contact for key media enquiries. 
• Provide counsel to internal executives on PR challenges and opportunities. 

Campaign Strategy 

• Develop and execute a communications strategy to raise awareness of our Health and Wellbeing programs and Community Initiatives. 
• Analyse communication campaign performance and refine strategies as needed. 
• Support the development and writing of persuasive bids and funding proposals for new contracts and grants. 
• Collaborate with program leads to gather data, case studies, and evidence to strengthen funding applications. 

Communications – External and internal  

• Managing the relationship with key stakeholders (for example Wandsworth Council), including chairing meetings, regular feedback and reporting. 
• Lead on monitoring, evaluation, and reporting to key stakeholders and partners. Including Enable’s quarterly activity reports and yearly Impact Report. 
• Supporting junior members of staff and providing strategic PR and communication support. 
• Occasional weekend work at some of our events will be required.   

Skills and Experience:  

• 3 + years experience in a Public Relations, Communications or Marketing role 
• Strong PR campaign management skills to develop and execute integrated campaigns
• Excellent communication and interpersonal skills, confidence to engage with and present to various internal and external stakeholders
• Excellent writing and storytelling abilities for crafting compelling narratives and media-facing materials
• Media relations expertise to build connections with journalists and secure coverage
• Strategic thinking to develop and refine communication campaigns that align with company goals
• Report writing and impact assessment skills to create detailed evaluations for funders and partners
• Project management and multitasking ability to handle multiple initiatives at once
• Passion for health, wellbeing, and community development to align with Enable's mission

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

About Us 

At The Lullaby Trust our vision is clear: a world where no baby dies suddenly or unexpectedly, and every grieving family gets the support they need. We exist to keep babies safe and support bereaved families. 

We give families a safer start to life and create a supportive space for anyone whose baby or infant has died suddenly or unexpectedly. We empower families and health professionals with trusted advice on keeping babies safe, backed by research, and provide grieving families with bereavement support, side-by-side.

Since 1991 we have reduced the rate of Sudden Infant Death Syndrome by 82% and saved the lives of over 32,000 babies. But our work is not over, as three babies still die suddenly and unexpectedly a week. 

About the role

Data underpins everything we do. We’re looking for a Senior Database Officer with exceptional data management and analytical skills to ensure our data is structured, maintained, and utilised effectively across the organisation.

In this key role, you’ll work closely with teams across fundraising and communications, using your expertise in data analysis, segmentation, and reporting to drive strategic decision-making. Your insights will help optimise engagement, retention, and stewardship across our supporter base.

To succeed in this role, you’ll need a deep understanding of CRM systems, data integrity, and reporting tools, along with a keen analytical mindset to translate data into meaningful actions. Your work will directly contribute to our mission to keep babies safe and grieving families supported.

If you’re an analytical thinker with a passion for using data to make a real impact, we’d love to hear from you!

The main functions of your role will be:

1. To be responsible for the management and enhancement of our Raiser’s Edge (RE) database including new and  complex data requests and selections, and integrations with external platforms

2. To provide training in Raiser’s Edge to the organisation

3. To be The Lullaby Trust’s Data Protection Officer

This role can be offered as a hybrid role (with approximately one day per week in our London office) or fully remote, with occasional visits to the office for meetings or staff days as necessary; the two salary ranges above reflect this. The 21 hours could be worked across 3-5 days per week.

It is a key time to be joining The Lullaby Trust as we have just launched our new brand positioning, new website and creative direction, to help us reach more families and supporters than ever. We are a friendly, flexible employer and want to create a diverse and inclusive work environment for everyone. 

If this excites you, we would love to hear from you. For more information on the role and how to apply, please have a look at our job pack and apply through Charity Job. 

For every baby. For every family. Forever. Together, we can keep babies safe.

Please do not use AI software to generate your application answers; it is usually obvious when this has been done as the answers generated tend to then be exactly the same as other candidates. We'd love to see what you can uniquely bring to the role.

At Mosaic, our mission is clear, to help children,young people and their families when they've lost someone really important to them.  Grief affects all of us in different ways - our role is to provide advice and one-to-one counselling, someone who listens to their feelings, and can support them to see a better future, remembering the life of the person who died.

This administrator role is pivotal in enabling our small charity to do its job.  Working with our busy referrals team, you'll be helping us process data, liaise with schools and volunteers across Dorset, organise events for families and be part of a very dedicated group of staff.  We need someone with the passion to help children and a real team player who doesnt mind pitching in when they are needed. 

Care and Support Worker

Support Worker, L'Arche Ipswich

ABOUT THE ROLE

Salary: £12.21 per hour
Hours of work: Full - Time (40 hours per week) and Part-time positions available. Days, evenings, weekends and sleep-in shifts.
Contract type: Permanent

This role does not qualify for visa sponsorship and is ideal for candidates who live in the Ipswich area. 

Vacancies for Support Workers

Are you a qualified and experienced Support Worker looking for a new challenge? Want to join a team that enjoys life supporting others to lead fulfilling and independent lives?

We are looking for experienced and enthusiastic Support Workers for our Supported Living Services in Ipswich, Suffolk, committed people who will go above and beyond to make life amazing for the people we support! Our Charity supports 13 adults with Learning Disabilities/Autism to lead fulfilling and independent lives whilst being active members of the community.

L’Arche Ipswich is an Excellent CQC rated Supported Living Service that provides individualised and proactive support to enable individuals to become as independent as possible within the community. L’Arche Ipswich comprises of two beautiful houses, close to the town centre, designed to meet a variety of individual needs and preferences.

Job Type: Permanent
Place of work: L’Arche Ipswich community houses, homes to 13 adults with learning disabilities.

Main purpose of the role: 

As a Support Worker, you will support adults with learning disabilities in line with agreed support and care plans, in all aspects of their everyday lives. You will deliver practical, physical and emotional support to people with learning disabilities, whilst proactively promoting choice, independence and self-determination.

You will:

• be an enthusiastic, well-motivated and committed support worker
• have a good knowledge and understanding of person centred care approaches
• be an outstanding care practitioner with experience of supporting adults with learning disabilities

 
We will offer you:

• £250 onboarding payment once you have successfully completed your probationary period.
• Blue light card eligibility - discounts from large national retailers to local businesses across categories such as holidays, cars, days out, fashion, gifts, insurance, phones, and many more.
• kind, caring, professional colleagues and homely work environments
• excellent training and support from our dedicated teams
• a commitment to ongoing professional development
• a community committed to staff well-being
• a vibrant and joyful place to work and to be a part of an international federation of L’Arche communities in over 35 countries worldwide.
• our personal development or "Formation" programme offers opportunities for reflection, mentoring and growth for everyone in our community.
• opportunities to travel both in the UK and internationally to visit other L’Arche communities.
• 28 paid day’s annual leave inclusive of Bank Holidays (increasing to 33 per year after your first year),
• Pension,
• Life Insurance
• Employee Assistance Programme providing free confidential well-being support including counselling.

About us

L’Arche Ipswich is more than just a service provider; we are a diverse, inclusive community of 30 people with and without learning disabilities who live, work and celebrate together. Our aim is to provide a place of belonging to enable people with learning disabilities live independent yet connected lives.

"Quite simply being part of L'Arche is being loved for who you are." 

A full job description and person specification can be found in the Recruitment Pack.

To apply, please read the full job description and person specification, submit your CV, and answer the questions from online application form.

The closing date for applications is Tuesday 8 April 2025, at 11:59pm

Interviews will be held throughout March and April because applications will be processed once received; therefore, please complete the online application form as soon as possible. The interview process will include a visit to the community to meet a panel of people with learning disabilities and an in-person interview.

Please also read our privacy notice for job applicants.

REF-220 460

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

London & the South East

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.

· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

• Flexible working hours to balance home and working life

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Company car for front line care posts

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

RoadPeace has an exciting opportunity for a compassionate individual to join our organisation and make a significant difference to our charity and to the lives of the road crash victims we support. We are seeking a highly organised, efficient and compassionate individual with good interpersonal skills to assist our Director of Support Services in the delivery of some of our most highly demanded support services. This will include providing emotional and practical support to victims of road crashes (bereaved and injured) in a highly sensitive and empathic manner and assist with providing regular supervision for volunteers and project-based activities.

Please see the Job Application Pack for more information.   

Vacancy type: Permanent, part-time
Location: Downpatrick Store
Salary: £8,328.32, per annum + benefits
Hours per week: 14 per week
Closing date: 24th March. We are reviewing applications as they are received, so we encourage you to apply early.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.
You will be responsible for:
- Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
- Merchandising awareness and making sure you are keeping up to date with trends and competition.
- Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
- Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
- Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
- Supporting the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
- In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.

Key Criteria:
- Previous retail experience, preferably in fashion/clothing.
- Experience of cash handling and financial management procedures (including completion of sales records).
- Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion,
- Ability to work well both independently and as part of a team.
- Good organisational skills and the ability to prioritise workload, balancing competing demands.
- Understanding of health and safety procedures in a retail environment.
- Experience in managing and motivating volunteers is desirable.

Application Process
- To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
- In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.

Benefits you'll love:
- 35 hour working week
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]

Family Support Worker

£23,000 pa + benefits (including 25 days annual leave, company car and pension)

Central & South London

Rainbow Trust Children’s Charity is going through an exciting time where we are growing!

About the role:

We are is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our London and South East Care Team.

Reporting to the Family Support Manager out of our London and South East team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Sobell House Hospice Charity is looking for a collaborative and detail-oriented Director of Finance to join our Senior Management Team. With our retail and fundraising teams generating around £4m income annually, this is a growing and dynamic charity.

As Director of Finance, you will manage our finance function and lead our finance team. You will also work alongside the CEO, the Director of Fundraising and Director of Retail to develop the charity’s strategic direction, fulfil our aims and embody our values across the organisation and externally where appropriate, in conjunction with the Charity’s trustees. If you are motivated, want to work with people who care about making a difference and have a can-do attitude, we would love to hear from you.

Main Responsibilities

As a key member of the Senior Leadership Team (SLT), you will collaborate closely with the CEO, Directors, and Trustees, to deliver the aims and objectives of Sobell House Hospice Charity (SHHC), in particular supporting the delivery of income generation activity and grants to the NHS. You will be responsible for the day-to-day accounting and financial management and compliance of the charity and its subsidiaries. The Director of Finance is also responsible for budgeting and reporting on the financial performance to the Trustees and particularly their Finance Committee, as well as communicating financial information and improving financial understanding at all levels of the organisation. 

Tasks and Responsibilities:

 1. Direct all financial management matters, including setting policy and procedures, for:

• Accounting
• Tax
• Controls, including management

2. Reporting

3. Communicate strategy and policy decisions to senior management, employees and volunteers

4. Contribute to the strategic direction of the Charity

A full job description can be found on our website.

Part-time hours 22.5 - 30 hours per week.

How To Apply

Please apply on our website. The closing date for applications is Monday 7th April 2025 with first interviews taking place on Friday 11th.

Sobell House Hospice Charity is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all its staff and volunteers to share this commitment. The postholder will be required to undergo identity checks including a DBS check before taking up the role.

Our aim is to provide care at the heart of our community, and we can do this best when our staff truly reflects that community. To ensure that we represent and support everyone, we welcome job applications from people of all backgrounds and with differing experiences. We do not discriminate on the basis of disability, race, gender reassignment, gender identity, marriage or civil partnership, pregnancy and maternity, religion or belief, sexual orientation or any other aspect of a person’s background.

Bluebell Wood Children’s Hospice are seeking an exceptional Head of People to lead the development and implementation of a People plan which aligns with our ambitions, fosters a culture of inclusivity, innovation, and a sense of belonging and which seamlessly integrates our HR and Volunteering efforts.

As we prepare to launch our new organisational strategy in April 2025, we've collaboratively developed new values that reflect our vision. It’s an exciting time to join Bluebell Wood and especially in such a key role.

You will engage with colleagues at all levels to understand their needs and goals, ensuring our People plan drives positive organisational change and enhances the experience for our 120 colleagues and 280 volunteers.

Reporting to the CEO and working closely with leaders and managers, you will focus on attracting, retaining, and developing a diverse and talented workforce. You will champion a culture of learning, innovation, and collaboration, ensuring Bluebell Wood adheres to all relevant employment legislation and best practices.

Leading a small, dedicated team, you will oversee and enhance the HR and volunteer lifecycle, learning and development activities, policies, and processes. Given our team's size, this role is hands-on and dynamic.

JOB DESCRIPTION

TITLE OF POST: Head of People

ACCOUNTABLE TO: CEO

DIRECT REPORTS: Volunteer Services Manager, HR Advisor, HR Administrator, Payroll Officer

HOURS:Full time - 37.5hrs per week. Hybrid working is supported but due to the nature of this role,                                                     you will be required onsite at least three days/60% of your working week.

NOTICE PERIOD: 12 weeks

SALARY: £56,374

Job purpose:

Bluebell Wood aims to enhance and create 'An Incredible Culture' that fosters inclusivity, innovation, and a sense of belonging. The goal is to create an environment where everyone can thrive and where all efforts clearly contribute to our aims and mission.

The Head of People will provide a balance of strategic and operational responsibilities to develop and implement an integrated People (HR and Volunteering) strategy and workplans which align with our overall aspirations.

Working closely with the Strategic Leadership (SLT) and Operational Management Team (OMT) members, the Head of People will ensure the People Team provides an expert and responsive service across a range of strategic and operational workforce issues.

The Head of People will ensure Bluebell Wood operates effective people practices, manages risk, complies with appropriate legislation and standards, and treats all staff and volunteers fairly.

What does success look like in this role:

· The successful embedding of our values through all our people related activities.

· A workforce that effectively delivers the organisational strategy.

· A high-quality, responsive, and reputable integrated HR and volunteering service that empowers effective management, built on trust, confidence, transparency, and integrity.

Main duties & responsibilities:

· Develop and implement an integrated People plan to support the hospice strategy and culture, facilitate a great colleague experience and positive organisational change.

· Monitor and evaluate the impact and effectiveness of the integrated People plan.

· Report on progress, people related KPIs and workforce related risks to the Strategic Leadership Team (SLT) and Board sub-committee.

· Support the CEO and SLT with advice and proactive suggestions for organisational improvement in areas such as organisational design, change management, talent management, succession planning, and colleague engagement.

· Identify opportunities for, and take a leading role in, cultural development, organisational development and change, and L&D initiatives which reflect our values and foster a sense of belonging, engagement, and wellbeing among colleagues. 

· Lead and manage the People team, providing guidance and coaching to ensure the delivery of high-quality, efficient HR and Volunteering services and systems. 

· Maintain our People policies and processes, ensuring changes to employment law and emerging good practice are promptly adopted.

· Work with colleagues in the Income Generation team in creating effective internal communications methods.

· Develop effective relationships with internal and external stakeholders, including engaging special interest or working groups, to make Bluebell Wood an employer of choice and a great place to work. 

· Support people managers with managing change in their teams including employee relations and consultations, and guidance on legal processes.

· Oversee recruitment, induction, performance management, and L&D, ensuring that we attract, retain, and develop a diverse and talented workforce.

· Oversee effective management, delivery and improvement of: 

o Employee engagement including pulse survey, staff events, internal communications.  Programmes including wellbeing, safeguarding, ED&I. Annual appraisals, personal development planning and job description reviews. 

o L&D planning, administration of learning (requests, events, evaluation etc.), budget, and apprenticeships.

o HR Management including starters, changes, leavers, job evaluation, recruitment, onboarding, retention, diversity, payroll, absence, systems and data.

· Role model Bluebell Wood’s values and behaviours.

General

All Bluebell Wood employees are required to:

· Abide by the Health & Safety at Work Act

· Adhere to policy and procedures around safeguarding children and young adults

· Respect confidentiality applying to all Hospice areas

· Work within Hospice policies and procedures

· Comply with the Hospice no smoking policy

· Participate in and contribute to team meetings

· Co-operate and liaise with colleagues

· Behave in a professional manner at all times, reflecting and maintaining the values and ethos of Bluebell Wood

· Driving license with access to own vehicle

All Bluebell Wood employees are expected to:

· Demonstrate a commitment to their own development, to take advantage of education and training opportunities and develop their own competence

· Support and encourage harmonious internal and external working relationships

· Make a positive contribution to fundraising and raising the profile of the Hospice

At Bluebell Wood Managers:

· Listen

· Seek to understand

· Seek resolution

· Invite input

· Share timely and appropriate information

· Answer questions

· Agree realistic standards

· Be good role models: discreet, professional, genuine

· Be open to new ideas

· Treat everyone fairly

· Ensure 121s and appraisals are happening as they should

· Are approachable

· Are supportive

· Are present

· Encourage personal development

· Value experience and knowledge

· Practice good professional boundaries

· Promote an inclusive environment

· Acknowledge and celebrate wins

· Champion their team

· Empower and enable

· Challenge undesirable behaviours quickly and appropriately

· Address and seek to resolve conflicts impartially

· Promote a positive culture

· Encourage self-awareness and reflection within their team

· Encourage collaboration

· Support colleagues to manage personal issues which affect work

· Promote a healthy work-life balance

· Support a balanced mix of hybrid working, appropriate to each role but always seeking to build a one team culture

· Be clear about when and why it’s not appropriate to share information

This job description is not exhaustive.  It will be subject to periodic review and may be amended following discussion between the post-holder and employer.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

We have two exciting opportunities to join our National Events Fundraising Team. This team looks after all our fundraising events from Supporter-Led and Virtual Challenges to the London Marathon and Swimathon. The team provides a wide range of activities that our supporters can engage with.

We are a passionate, fun and inclusive team based across the UK. We offer the chance to work in a creative and innovative team where you will join our mission to deliver an unrivalled supporter experience while increasing participation and income. We're looking for individuals experienced in product management within an events fundraising environment, with a particular focus on running events and our wider challenge events portfolio.

As an Events Officer, you will play a crucial role in delivering successful fundraising products that enhance supporter experience and increase participation and income. You will be responsible for implementing strategies and plans for various products, managing budgets, and ensuring the achievement of income and recruitment targets. Your efforts will directly impact our ability to support our mission and goals.

Main responsibilities:
- Collaborate with the Events Product Lead to create and implement product strategies that deliver income and achieve team goals.
- Act as the single point of contact for all matters related to specific products, providing thorough briefing documents, advice, and support to other teams.
- Maximise fundraising potential by planning activities based on market and audience insights.
- Monitor income and expenditure, maintain accurate records, and produce statistics to analyse performance.
- Deliver agreed marketing and stewardship plans for products.
- Ensure effective and efficient procedures for supporter interactions, including enquiry, registration, fundraising support, banking, and thanking.
- Support the evaluation of products and assess the efficiency of marketing channels and overall performance.

Key Criteria:
- Previous experience in fundraising, marketing campaigns, and event management (ideally sport or running events).
- Excellent communication, negotiation, and presentation skills with the ability to build strong relationships with diverse stakeholders.
- Strong organisational and administrative skills with attention to detail.
- Goal-oriented with the ability to use initiative and work independently.
- Proficiency in Microsoft Office and experience in accurate database management.
- Enthusiasm and dedication to the mission and goals of Marie Curie.

Please see the full job description .

Application & Interview Process
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: April 21st, 2025

Salary: £26,370 - 29,297 per annum (+ £3,500 London Weighting Allowance if applicable)
Contract: Fixed-term (12 months), full-time (35 hours per week)
Based: Hybrid. Home-based and Embassy Gardens office in London (flexible visits). Occasional travel is required to attend Marie Curie's events.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.