Bereavement Support Jobs
Winston's Wish is seeking a Part-time Bereavement Counsellor to cover maternity leave for a period of approximately 9 months from February 2025. The role is remote, with occasional travel to team meetings at locations around the UK (no more than 4 per year).
Role Purpose
- To provide psychosocial assessments and therapeutic interventions to children and young people and/or their significant adults (as appropriate) who are experiencing acute and/or complex levels of psychological distress as a result of a bereavement.
- To work with children and young people and/or their significant adults (as appropriate) using a range of counselling methods, approaches and techniques, functioning at level 3 of the NICE psychological framework.
- To provide crisis interventions when appropriate.
- To be responsible for implementing a range of therapeutic interventions for individuals, families and groups, drawing upon different models, including one-to-one work, family work, group work and activities.
- To provide psychosocial education to children and young people and/or their significant adults (as appropriate) about grief, bereavement, coping skills and trauma as needed.
- Service provided digitally with opportunities for in-person work as deemed necessary by the service.
Main Responsibilities
Communication and Relationships
- Communicate effectively within the organisation and externally including liaising appropriately with social care, health care and mental health professionals such as schools, social services, CAMHS and GPs.
- Communicate complex and sensitive information to stakeholders.
- Manage individuals and groups, including those who may be distressed by the information given to them.
- Establish excellent internal working relationships with peers and colleagues.
- Model the values and culture of the organisation in interactions and relationships at work.
Knowledge, training and experience
- Assess and engage in interventions with children and young people and/or their significant adult (as appropriate) in accordance with best practice.
- Complete comprehensive assessments which include assessments of risk and determining appropriate level of response/intervention.
- To be accountable for ensuring own practice meets minimum national standards and is compliant with professional Code of Conduct.
- Maintain knowledge about current, evidence-based practice.
- To maintain a personal profile of professional development in accordance with professional requirements/governing bodies.
- Demonstrate knowledge of all relevant policies and procedures.
- To practice in accordance with relevant legislation involving Safeguarding Children and Young People, Safeguarding Adults and the Mental Capacity Act and to be able to provide advice and guidance to other professionals.
- Provide supervision to volunteers in group or individually as needed.
Analytical and judgment skills
- To work within given frameworks for good and best practice.
- To participate appropriately in meetings to plan and/or evaluate strategies of care.
- Responsible for the provision of accurate and timely data to support team and organisational needs.
Planning and organisational skills
- Provide effective day-to-day management of own/team caseload and to collaborate with other team colleagues and/or volunteers in the coordination and allocation of new referrals to the team as required.
- Manage own time and workload.
- Provide cover for other clinical team members, including if appropriate the Associate Director of Clinical Services, during annual leave or sickness.
- Maintain personal identifiable and sensitive data according to information governance guidance and policy.
- Adhere to Information Governance policy and processes.
- Ensure incidents or near misses are reported.
- Ensure accurate written and electronic patient records are maintained, in line with confidentiality, data protection and other statutory regulations and requirements.
- To have a high degree of self-awareness and use this to maintain own and others emotional well being.
- Be able to frequently manage individuals and groups in distress or in conflict with the information presented.
- Resilience to frequently encounter highly emotional circumstances.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
Educational/Professional Qualification
Essential
- MA/MSc or Postgraduate Degree in Counselling or Psychotherapy
- Registration with a professional body (e.g. HCPC, UKCP, BACP)
- Evidence of Continuing Professional Development
- Knowledge of best practice in delivering psychological interventions
Desirable
- Certificate/diploma in supervision
- Dual qualification (social work and counselling)
- BACP accreditation and/or eligible for BACP accreditation
Skills and Abilities
Essential
- A good understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work for children, young people and adults.
- Able to make clear psychosocial assessments inclusive of risks, safeguarding, and mental health needs for children, young people and adults.
- Evidence of working in a psychological framework with children, young people and adult who have experienced common mental health problems (e.g. anxiety and depression).
- Ability to provide support, supervision, and line-management to volunteers or staff as required.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills.
- Evidence of and ability to work as part of the interdisciplinary team as well as on own initiative.
- Ability to manage own workload and own cases in accordance with best practice and clinical needs.
- Computer Literacy e.g. Word, Excel, Power Point, Electronic Notes systems.
- Planning and organisational skills.
Experience
Essential
- Substantial post qualification experience in counselling or psychotherapy.
- Experience of working therapeutically with children and young people (pre and post bereavement).
Desirable
- Minimum of 300 hours of supervised clinical practice.
- Experience of providing clinical supervision.
Knowledge and Understanding
Essential
- Knowledge and understanding of bereavement, grief and its complications.
- Knowledge of safeguarding legislation and impact on practice.
- Understanding of the organisation as a charity.
Desirable
- Knowledge of current relevant legislation and government strategies.
Other
Essential
- Commitment to equal opportunities.
Recruitment Timetable
Application deadline: Wednesday 15th January 2025
Interview date: 24th and 25th January 2025
Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.
The client requests no contact from agencies or media sales.
Job Title: Assistant Manager, Weybridge
Salary: £23,400 FTE, £18,720 pro-rata
Team: Retail
Hours: 30 hours
Location: Weybridge Shop
About Shooting Star Children’s Hospices
We have an exciting opportunity for an Assistant Manager, Weybridge Shop to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count. It’s a great time to join Shooting Star Children’s Hospices as we are looking to expand our retail portfolio over the next few years.
About the role
Your key purpose will be in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures
About you
This role requires experience of working in retail and preferably of managing a team. You will have excellent customer service skills and be sales focussed and target driven. You will have cash handling and excellent administrative skills. You will also be willing and able to work flexibly across 7 days.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Please apply online or send a CV and covering letter outlining how your experience meets the criteria set out in the person specification.
Closing Date: Friday, 24th January
Interview Date: Wednesday, 29th January or Friday, 31 January
**To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.**
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies.
We support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.
We provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.
Bereavement Support Service Lead - Scotland
Hours: 37.5 hours per week
Rate: £37,500 per annum
Reporting: Head of Support Services
Base: Glasgow (Finnieston) with travel to other locations across Scotland as required
A regular presence at our offices in Finnieston, Glasgow will be required initially, once established hybrid working is available.
Child Bereavement UK has an exciting opportunity for an experienced manager to lead on the provision, evaluation and ongoing development of a Scotland-wide Bereavement Support Service that ensures families and professionals can access high-quality bereavement support when a baby or child has died, or when children or young people are bereaved. The Bereavement Support Service Lead will also support the strategic development of the Charity’s services in Scotland.
In this role you will:
- Lead/manage/contribute to and further develop the provision of a blended model of bereavement support across Scotland
- Provide training, consultancy, and support for professionals whose work brings them into contact with bereaved families
- To collaborate with partners to develop bereavement support services across Scotland.
- To support Child Bereavement UK’s Fundraising Team in the generation of sustainable income to fund our Scottish operations, providing information and data to support applications and reporting.
Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.
Applicants should have a recognised, health, social care, or counselling qualification, experience in working with children, young people and families, excellent communication skills and be passionate about supporting bereaved families and those whose roles bring them into contact with these families.
The successful candidate will be required to complete a PVG check.
Closing date: Sunday 5 January 2025
Interviews: Wednesday 8 January 2025, in person at CBUK’s Family Service Centre, Finnieston, Glasgow G3 7RW
Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies.
We support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.
We provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.
Bereavement Support Practitioner – Outreach Leeds
Hours: 37.5 hours per week
Rate: £28,000 per annum
Contract: 1-year fixed term contract
Reporting: Bereavement Support Service Lead North
Base: Hybrid, working across community spaces in Leeds
In partnership with Jane Tomlinson Appeal (OWLs), Child Bereavement UK are able to build on the success of the well-established North Service to offer a hybrid model of outreach bereavement support to individuals, couples, families and in group settings across Leeds.
This is an exciting opportunity for the post holder to support the Bereavement Support Service Lead in the North in the provision and evaluation of a developing and extending service that ensures families and professionals can access high quality bereavement support in situations where a baby or child of any age has died, or where children or young people up to the age of 25 are bereaved.
In this role you will:
- Work with the Bereavement Support Service Lead in providing and evaluating the service to support parents bereaved of a baby or child, of any age or children and young people up to the age of 25 bereaved of anybody important to them.
- To support the Bereavement Support Service Lead in developing and establishing Child Bereavement UK’s service as a source of advice and support for families and professionals across the region.
- To manage a caseload and provide a programme of individual and couple sessions and to develop and provide facilitated Groups for Parents bereaved of a baby or child.
- To contribute to the provision of a programme of individual and family support sessions, Groups for Families, Groups for Young People and school liaison.
Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.
Applicants should have a recognised, health, social care, or counselling qualification, experience in working with children, young people and families, excellent communication skills and be passionate about supporting bereaved families and those whose roles bring them into contact with these families.
The successful candidate will be required to complete a DBS check.
Closing date: Monday 6 January 2025
Interviews: Monday 13 January 2025 (In person) Child Bereavement UK, Brooklands Court Business Centre, Leeds LS11 5HL.
Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies.
We support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.
We provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.
Bereavement Support Practitioner – Outreach Scotland
Hours: 37.5 hours per week
Rate: £28,000 per annum
Contract: Fixed term contract until 15/09/2027
Reporting: Bereavement Service Lead - Scotland
Base: Hybrid, based at Child Bereavement UK’s Family Service in Glasgow, and providing outreach support across Edinburgh and Forth Valley
With thanks to a grant from The Scottish Lottery Community Fund, Child Bereavement UK are able to build on the success of the well-established services based in Glasgow to begin to offer a hybrid model of outreach bereavement support to individuals, couples, families and in group settings, across Edinburgh and the Forth Valley. This is an exciting opportunity for the post holder to support the Bereavement Support Service Lead in Scotland in the provision and evaluation of a developing and extending service that ensures families and professionals can access high quality bereavement support in situations where a baby or child of any age has died, or where children or young people up to the age of 25 are bereaved.
The role will include:
- To support the Bereavement Support Service Lead in developing and establishing Child Bereavement UK’s service as a source of advice and support for families and professionals.
- To manage a caseload and provide a programme of individual and couple sessions and to develop and provide facilitated Groups for Parents bereaved of a baby or child.
- To contribute to the provision of a programme of individual and family support sessions, Groups for Families, Groups for Young People and school liaison.
- To outreach with diverse organisations and community groups including BAME, LGBQT+ organisations to positively support inclusion and engagement of these groups and individuals, and their access to bereavement support services.
- To support the Bereavement Support Service Lead in the selection, training and support of volunteers for the Bereavement Service.
Applicants should have a recognised, health, social care, or counselling qualification, experience in working with children, young people and families, excellent communication skills and be passionate about supporting bereaved families and those whose roles bring them into contact with these families.
Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.
Closing date: Sunday 5 January 2025
Interviews: 9 January 205 (in person) at CBUK’s Family Service Centre, Finnieston, Glasgow G3 7RW
Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.
To Apply and for More Information:
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.
The successful candidate will be required to complete a PVG check.
No agencies please.
Family Support Coordinator
£22,000 pa + benefits (including company car, 25 days annual leave, and pension)
London & the South East
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.
Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.
What we’re looking for:
· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.
· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.
· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.
· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
• Flexible working hours to balance home and working life
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
£23,000 pa + benefits (including 25 days annual leave, company car and pension)
Essex and surrounding areas including Chelmsford.
Rainbow Trust Children's Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Essex Care Team.
Reporting to the Family Support Manager working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
· Flexible working hours to balance home and working life
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Family Support Worker
£23,000 pa + benefits (including 25 days annual leave, company car and pension)
Central & South London
Rainbow Trust Children’s Charity is going through an exciting time where we are growing!
About the role:
We are is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our London and South East Care Team.
Reporting to the Family Support Manager out of our London and South East team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
· Flexible working hours to balance home and working life
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
£23,000 pa + benefits (including 25 days annual leave, company car and pension)
This roles covers Thames Valley and the surrounding area.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our Thames Valley Team.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.
Location:
This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website. More information can also be found in our Candidate Pack.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
How to apply:
To apply please visit our website via the link.
Interview dates: Interview Dates to be confirmed.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Nightingale Cancer Support Centre
At The Nightingale, we’re a small, local charity with a big impact. Our mission is simple yet powerful: to improve quality of life by helping individuals and families cope with and come to terms with a cancer diagnosis.
We understand that cancer support isn’t one-size-fits-all—so neither are our services. From counselling and complementary therapies to social events that connect like-minded individuals facing similar challenges, we tailor our support to ensure everyone gets the help they need, all provided free of charge.
As demand for our services grows year on year, so does our ambition. To meet this increasing need, we must grow our income streams and this is where you come in! Whether you’re an officer ready to take the next step into management or a manager looking to make a meaningful difference locally with a well-loved and respected charity, we’d love to hear from you.
Job description
Focusing on building new relationships and developing high-level, multi-year partnerships, the role holder will be responsible for fundraising, managing income streams focusing on Trusts and Foundations, regular donations, bucket collections, one off donations and funds generated from third party engagement. If you are keen to make a difference and help us grow these income streams to support our plans, we would love to hear from you!
Role overview
- As a member of The Nightingale’s Leadership Team reporting into the CEO, the Fundraising Manager will play a pivotal role in shaping and delivering the strategic direction of the charity.
- This includes working closely with the CEO and the other members of the leadership team to oversee the effective management of the Fundraising function.
- Ensuring that all Fundraising activities reflect the Nightingale’s strategic objectives and uphold its values and reputation.
- Developing and leading on the Fundraising strategy and action plans, with a particular focus on major donor fundraising, ensuring integration, and fostering collaboration across departments.
- Ensure the CEO, the Leadership Team and Board of Trustees are kept informed of the team's strategy, progress and major achievements.
- Manage team of 2 fundraiser roles plus 1 volunteer (actively recruiting).
- Management of budget. Prepare and manage budgets for all areas of responsibility, with a focus on ensuring cost-effectiveness and delivering income growth in High Value Fundraising.
Responsibilities
- With an emphasis on High Value Fundraising, develop and implement a multi-channel fundraising strategy to grow and develop The Nightingale’s income stream including major donors, trusts and foundations, individual giving, events and corporate fundraising.
- Provide leadership and supervision to the fundraising team, setting income targets and delivering strategic support.
- Build sustainable, long-term relationships that align with The Nightingale’s fundraising priorities and the creation of clearly defined, measurable targets and KPIs.
- Develop fundraising tools and materials, creating bespoke, high-quality materials that resonate with major donors and support broader fundraising activities such as printed materials, e-marketing, and web-based materials.
- Ensure compliance with fundraising best practices, including data protection legislation and the Charity Commission’s guidelines.
- Lead the development of strategies and tactics to increase the lifetime value of existing donors, ambassadors and patrons, creating and engaging mid/high value philanthropy programme including supporting the delivery of a strategy for working with high profile individuals and influencers.
- Manage high-level relationships with major donors, ensuring their contributions are recognised and cultivated for future support.
- Identify new donors, influencers and ambassadors, working with the Board of Trustees and existing Major Donors to map and engage new networks to generate revenue.
- Research, develop and produce a range of bids to charitable trusts and foundations, and other appropriate organisations.
- Taking the lead to develop relationships with existing and new prospects with a view to growing the charity’s income.
- Understanding the motivations that encourage companies to give and to be confident in researching and identifying companies
- Managing all income streams, regular donations, bucket collections, one off donations and funds generated from third party engagement.
- Working alongside the Head of Marketing and Comms to create fundraising products and tools to help support our partners.
- Assisting with all levels of corporate administration, thank you letters, certificates, project reports, updating information via the database, website and social media etc.
Essential requirements include:
- Proven track record of delivering income targets of £100k and upwards.
- Proven track record of identifying, compiling and managing relationships with Trusts and Foundations as well as corporate partners.
- Ability to communicate both verbally and written with a range of audiences.
- Ability to develop high quality, coherent and thorough fundraising proposals and pitches.
- Good attention to detail.
- Strong analytical skills.
- Excellent interpersonal and communication skills.
- Competence in the use of IT tools including Word, Excel, and PowerPoint.
- Able to work independently, applying own initiative.
- Able to be flexible and adaptable (attending networking events and meetings as necessary).
- A full clean driving licence and use of vehicle.
Benefits:
- Enjoy 25 days of annual leave in addition to bank holidays
- Embrace a relaxed work environment with a casual dress code
- Access to our company pension scheme for long-term financial security.
The Nightingale Cancer Support Centre are an equal opportunities employer. We welcome applications from appropriately qualified people from all sections of the community.
Successful candidates will be subject to an enhanced DBS check and references will be required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kentown Family Support Worker
£23,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.
Preston, Blackpool and surrounding areas
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Kentown Family Support Worker to deliver a high-quality family support service as part of the pilot Kentown Children’s Palliative Care Programme, in collaboration with Kentown Wizard and Together for Short Lives.
Reporting to the Kentown Project Lead out of our Lancaster team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
· Flexible working hours to balance home and working life
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness.
Title: Senior Practitioner Psychologist (internally this role is known as Senior Skylight Psychologist)
Qualifications: You must be a Practitioner Psychologist qualified for at least 18 months and registered with the HCPC
Hours: Part-time and full-time opportunities available, Monday to Friday. We understand prospective candidates may want to take on this role alongside other commitments. Therefore, we are very open to considering a range of part-time working arrangements in line with Crisis’ Flexible Working Policy. Please let us know what working arrangements you are looking for when completing the application form.
Salary: Full-time salaries are as follows:
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18 months to 4 years qualified - £53,755 (Regional), £57,755 (London) per annum FTE.
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5 to 7 years qualified - £56,454 (Regional), £60,454 (London) per annum FTE.
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8+ years qualified - £60,504 (Regional), £64,504 (London) per annum FTE.
Please note if you are working part-time these salaries will be pro rata. Our salaries are fixed to counter inequity, and we do not negotiate at offer stage.
Location: Crisis Skylight Birmingham, Suite 303, Rhubarb, 25 Heath Mill Lane, Digbeth, B9 4AE. This role is mainly onsite, so you can meet face-to-face with our members and team, but some homeworking is an option in line with Crisis’ Hybrid Working Policy.
About the role
We are committed to ending the homelessness of more people using our direct services, including people with complex needs. To do this, we are seeking either full-time or part-time Practitioner Psychologists to join our fantastic team in locations around the UK.
Crisis Skylight Birmingham has been established in the city since 2010, delivering trauma informed services to our members, all underpinned by our commitment to Psychologically Informed Environments. Crisis Skylight Birmingham is focused on finding sustainable ways to end homelessness for our members, working to housing led principles starting with securing decent homes. Staff work with members to navigate the systems and processes in place so that members can access the services and support they need, and that they have a right to benefit from. We support members in several areas, to help members find suitable accommodation and build up the skills and resources they need to ensure they can sustain their tenancy.
You will form part of the local Leadership team, supporting the implementation of Psychologically Informed Environments (PIEs). You will support the delivery of our work to members by offering training and leading reflective practice for staff and providing direct services to members at times.
You will also be a part of a national psychology team made up of a Lead Clinical Psychologist, two Regional Lead Clinical Psychologists, and seven Practitioner Psychologists as well as one Assistant Psychologist and Trainee Clinical Psychologists on placements.
At Crisis, we understand more and more Practitioner Psychologists are taking on multiple part-time opportunities within the NHS, private practice and the third sector as this has been the case with our own team. Crisis and our members have benefited from employing people with a variety of different work experience and we are therefore open to considering a range of part-time working arrangements. This an opportunity for you to work within an agile and progressive charity where you can influence psychologically informed ways of working to end homelessness for good.
You will join an extraordinary team of frontline lead workers with a focus on people facing homelessness who have survived a range of difficult and traumatic experiences.
About you
We are looking for people who are community focused and driven by our shared values. This role brings a real opportunity to be creative and flexible in our approach to working psychologically with people who face multiple disadvantages, and to support the staff teams via training and reflective practice.
There are opportunities to provide direct support as well as working extensively with local teams and other parts of the organisation to influence policy and practice developments. We are looking for someone with post qualification experience of working within complex systems and you may have direct experience of working with people who experience homelessness.
You will be excited by the prospect of working innovatively to deliver services locally alongside the Skylight team, as well linking in closely with the wider Psychology team to develop the service. You will be committed towards social justice, and to being an advocate for those we work with and for breaking down the systemic barriers that exclude those who need most support.
We welcome informal conversations to learn more about the role with a member of our Practitioner Psychology Team, please email us and we will arrange a call. If you would like to visit the Skylight prior to applying that can also be arranged.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly.
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And more! (Full list of benefits available on website)
As a member of the Practitioner Psychology Team, you will have:
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Access to funds to support CPD as part of a wider commitment to ensure meeting HCPC standards.
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Reimbursement of costs to join a professional body (e.g., ACP/BPS)
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Bi-annual away day with the Team
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Access to high quality clinical and professional supervision
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. When answering the screening questions please do be thorough, reflecting on your experience to date and using relevant examples. At least two members of staff score all applications.
Closing date: Sunday 19 January 2025 at 23:59
Interview date and location: Thursday 13 February 2025 at Crisis Skylight Birmingham, Suite 303, Rhubarb, 25 Heath Mill Lane, Digbeth, B9 4AE
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
St Luke's Hospice is an outstanding provider of expert palliative and end of life care and a prominent and respected charity at the heart of the local community. We offer a wide range of specialist services to support patients, their families and friends.
SLH Trading Ltd is the trading arm of St. Luke’s Hospice and operates a number of Charity Retail Stores which provide valuable income for the Hospice.
We have a vacancy at our Grays Store (Furniture & General) for a Store Manager with demonstrable Retail Management experience. You will be highly motivated with strong leadership skills and be adaptable to a fast changing environment.
Job Title: Store Manager
Salary: £24,223 per year
Contract: Permanent
Working Hours: Full time, 37.5 hours a week, Monday to Saturday
Location: High Street, Grays (Essex)
The successful candidate must have; excellent communication, people management, IT/EPOS skills and a passion for great customer service. Flexibility and mobility (being a car driver) is also necessary, for operational reasons (to keep our valuable stores open).
The duties are varied and interesting and this post offers a wonderful opportunity for a commercially minded, self-motivated person able to work as part of a team and also on their own initiative.
We offer a great working environment, with competitive pay and benefits package (27 days Holiday plus 8 Bank Holidays) and a strong team that supports each other.
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
Right to Work
St. Luke's Hospice is unable to sponsor work permits or visas. All candidates must have the right to work in the UK.
Belonging, Equity, Diversity and Inclusion
At St Luke's Hospice, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes for the people who access our services. We particularly welcome applications from disabled, LGBT+ and Black, Asian and Minority Ethnic candidates as these groups are currently under-represented in our teams. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of access requirements for people who have a disability.
The client requests no contact from agencies or media sales.
Location: Home working with travel to support events being held in the areas that you are covering. Initially this post will provide maternity cover in the areas of Gloucestershire, Worcestershire, Herefordshire and Avon and Somerset. Following further expansion of our services in July 2025, the post-holder will cover the areas of Wiltshire, Hampshire and Dorset. Occasional travel to 2wish Head Office in South Wales.
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish :
2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
In January 2024 we launched phase one, of a ten-phase expansion strategy, into the bordering counties of England and Wales, namely; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Avon and Somerset. In July 2025, we plan to launch phase two of the expansion and will continue to roll out our service across the whole of England in the coming years.
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Based in Wales and more recently, in the bordering counties with England, our charity provides immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
As we continue to expand our services across England, the successful candidate will play a vital role in the development of the expansion into England and will join a new team delivering a high-quality service in the second of ten phases across England, known as Phase 2. In July 2025, phase 2 will commence and include Wiltshire, Hampshire and Dorset, which are the areas this role will be responsible for.
The ideal applicant will reside in Wiltshire or Dorset as, prior to the launch of Phase 2, a period of maternity cover will be required for Phase 1, which includes Avon and Somerset, Gloucestershire, Herefordshire and Worcestershire. We are recruiting for this role to commence as soon as possible.
Main duties:
Service:
- To coordinate support services including counselling, complementary therapy and play therapy for bereaved individuals
- To receive and contact historic and/or professional referrals directly from professional agencies, bereaved individuals, or the immediate support team
- To contact all individuals within 48 hours of receiving a support service referral
- To liaise with counsellors, complementary therapists and play therapists to arrange and coordinate support 1.5: To recruit new counsellors and therapists within your geographical boundaries and surrounding areas and build a community of therapists to engage with 2wish
- To deliver awareness training to secondary referral partners in healthcare settings, schools and workplaces on the use of the bereavement boxes, the services we deliver, how to refer into the charity and bereavement awareness
- To set up, coordinate and attend regular coffee mornings for bereaved individuals
- To set up, coordinate and attend regular coffee mornings for professionals and stakeholders
- To plan, organise and attend bi-monthly family and sibling events
- Attend any other relevant forums
- To contribute to and monitor the Counsellors and Therapists Facebook page and any other 2wish social media platforms as required
- To work consistently to raise awareness of 2wish in the community and with key partners across the regions you work within
- To support in the planning of and attend the annual 2wish Conference
- To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
- To signpost and/or refer to other agencies that can provide support as required
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Salary: Starting salary of £24,000 per annum, with the opportunity for an increase through the annual appraisal structure.
Contract type: Permanent - initially providing maternity cover for England Phase I and then covering England Phase II
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: This post is predominantly home based, with regular travel across the areas you will be covering and occasional travel to our Head Office in South Wales.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into the company contributory pension scheme
Closing date: Friday 10th January 2025. Interviews will take place during the week commencing Monday 13th January 2025.
Battersea’s Income Generation department plays a pivotal role in making sure we can be here for every cat and dog now and in the future. Working with colleagues across the organisation, we provide members of the public and organisations with opportunities to engage with Battersea and to support our work.
We are looking for someone to join our team as a Supporter Experience Officer, to deliver supporter communication journeys across a range of channels and audiences to retain support, and increase engagement with Battersea and inspire them to continue, increase or diversify their support.
The ideal candidate will have proven experience of planning, implementing and evaluating direct marketing campaigns, with demonstrable knowledge of direct marketing across a range of media channels. They should also have experience of accountability and reporting for results, income and expenditure.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 12th January 2025
Interview date(s): w/c 27th January 2025 (1st round); w/c 3rd February 2025 (2nd round)
We want to hear about your experience in your own words. Whilst we understand the support AI software can offer, it can also lead to numerous applications reading near identical to each other. To best showcase yourself we encourage you to write your responses without the assistance of AI.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.