Bereavement Support Jobs

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. 

An opportunity has come up to play a pivotal role in the implementation of our new strategy. We are looking for a Direct Marketing Manager to lead our Cash and Raffle programme on a 12-month contract.

To be successful in this role, you will have proven experience of planning, implementing and evaluating successful direct marketing acquisition and retention programmes with demonstrable understanding of the key performance indicators affecting outcomes. 

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 23rd April 2025
Interview date(s): 30th April – 1st May 2025 (1st round); 7th – 8th May 2025 (2nd round)

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

We’re looking for an experienced Digital Marketing Manager to drive forward and innovate our digital marketing strategy, ensuring our online visibility, engagement and revenue are key enablers for our fundraising efforts. 

Sitting within the Marketing and Communications team, this strategic role will focus on delivering impactful digital experiences to strengthen our brand presence, maximise audience reach and support growth. The role is primarily based at the charity office at Birmingham Children’s Hospital, with the requirement to also work from the charity office at Birmingham Women’s Hospital alongside some remote and out of hours working.

The Digital Marketing Manager will be accountable for the performance of our website, email, SEO, CRM, PPC and paid social, ensuring all our digital channels are optimised for both awareness and income generation. This hands-on role will see you lead the team to implement, deliver and evaluate exceptional and effective digital activity, using data and insight to inform decisions. To spearhead our digital marketing transformation, you’ll need to be an ambitious and experienced professional, who thrives in a fast-paced environment.

Your skills and passion will see you:
• Develop and implement a comprehensive digital marketing strategy aligned with our income growth objectives
• Shape the way we connect with our audiences, primarily through strategic (but not limited to) use of email, content creation, website management, SEO, PPC, paid social and CRM marketing
• Identify opportunities to maximise brand awareness, engagement and online revenue generation
• Track, analyse and report on digital performance metrics, providing actionable insights as well as data and market research to improve and inform digital marketing effectiveness
• Oversee the delivery, roll-out and continual improvement of a new website by setting the strategy, implementing SEO best practices and using data insight and analytics to improve visibility and traffic, as well as establishing engaging user journeys which increase conversion rates and improve fundraising campaigns
• Plan, execute and optimise bespoke digital campaigns, paid as well as organic, which leverage data to refine strategies, boost engagement, maximise reach and increase supporter interaction and brand advocacy
• Lead the creation, segmentation, automation and deployment of email and CRM campaigns to enhance audience journeys and maximise engagement and conversion, using performance and insights to inform improvements
• Maximise our paid advertising accounts, including Google Ads, monitoring performance to ensure they are data-driven, cost-efficient and deliver ROI as well as cross-selling opportunities
• Maintain a culture of data-driven decision making and bring visibility and transparency to marketing activity by regularly reporting impact against objectives, trend spotting as well as using a variety of data and analytics tools to raise the profile and understanding of digital marketing across the charity
• Safeguard the integrity of the charity’s digital presence ensuring it complies with data protection regulations, the Freedom of Information Act and any other applicable legislation.

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 30th April 2025. 

Sobell House Hospice Charity is looking for a collaborative and detail-oriented Director of Finance to join our Senior Management Team. With our retail and fundraising teams generating around £4m income annually, this is a growing and dynamic charity.

As Director of Finance, you will manage our finance function and lead our finance team. You will also work alongside the CEO, the Director of Fundraising and Director of Retail to develop the charity’s strategic direction, fulfil our aims and embody our values across the organisation and externally where appropriate, in conjunction with the Charity’s trustees. If you are motivated, want to work with people who care about making a difference and have a can-do attitude, we would love to hear from you.

Main Responsibilities

As a key member of the Senior Leadership Team (SLT), you will collaborate closely with the CEO, Directors, and Trustees, to deliver the aims and objectives of Sobell House Hospice Charity (SHHC), in particular supporting the delivery of income generation activity and grants to the NHS. You will be responsible for the day-to-day accounting and financial management and compliance of the charity and its subsidiaries. The Director of Finance is also responsible for budgeting and reporting on the financial performance to the Trustees and particularly their Finance Committee, as well as communicating financial information and improving financial understanding at all levels of the organisation. 

Tasks and Responsibilities:

 1. Direct all financial management matters, including setting policy and procedures, for:

• Accounting
• Tax
• Controls, including management

2. Reporting

3. Communicate strategy and policy decisions to senior management, employees and volunteers

4. Contribute to the strategic direction of the Charity

A full job description can be found on our website.

Part-time hours 22.5 - 30 hours per week.

How To Apply

Please apply on our website. The closing date for applications is Monday 7th April 2025 with first interviews taking place on Friday 11th.

Sobell House Hospice Charity is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all its staff and volunteers to share this commitment. The postholder will be required to undergo identity checks including a DBS check before taking up the role.

Our aim is to provide care at the heart of our community, and we can do this best when our staff truly reflects that community. To ensure that we represent and support everyone, we welcome job applications from people of all backgrounds and with differing experiences. We do not discriminate on the basis of disability, race, gender reassignment, gender identity, marriage or civil partnership, pregnancy and maternity, religion or belief, sexual orientation or any other aspect of a person’s background.

Senior Sibling Worker

Location: Little Harbour, St Austell, Cornwall
Contract: Permanent
Hours: Full time, 32 hours per week
Salary: From £21,535 - £25,121 - plus enhancements for unsocial hours (April pay award pending)

Join their team for a rewarding career – 98% of staff agree that they are proud to work for them

About Them

Our client provides care and support for children with life limiting conditions. They have an exciting opportunity for a Senior Sibling Support Worker to join their friendly team where you will be able to really make a difference to the lives of the children and families who they support.

“Happy, amazing, special and fun” are perhaps not the first words that spring to mind when you think of a children’s hospice, but this is exactly how their families describe their hospices. Matched by their staff feeling “proud, rewarded and making a difference” by working in this special setting, this is perhaps quite a different carers role to what you might have expected.

They provide respite, palliative and bereavement care for children with life-limiting conditions on a one-to-one basis. Having the time to build relationships with children and their families whilst they are at the hospice and between visits helps to make their roles incredibly fulfilling.

Working as part of a friendly team, Little Harbour offers a beautiful, homely, well equipped workplace within a supportive environment where you will be recognised as a valuable individual member of the care team. 96% of their staff strongly agree that they enjoy the work they do at there, and they value their staff and offer an excellent working environment with an enthusiastic and committed team.

The Role

In this role you will provide supervision and support to the Sibling Workers and manage the day to day running of the Sibling Service at Little Harbour. Key responsibilities include providing supervision and support to the sibling workers and managing the day to day delivery of the sibling service. In addition, ensuring safeguarding of children and vulnerable adults, meeting the specific needs of the brothers and sisters of children using the hospice, providing activities and opportunities for play to ensure their stay is a positive experience and together with the Care Team, providing emotional support, including bereavement care when needed.

The Successful Candidate

A relevant play or youth work qualification and previous experience of working with children in providing play and recreational activities is essential. A flexible approach to working days and activities is essential to support the hospice and changeable needs of the families. Their care team work rotating shifts, which will include bank holidays, and weekend shifts.

What They offer

• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference

Training

Full on-the-job training and a comprehensive induction period will be given relevant to the role as well as ongoing training and development opportunities.
Please note: They may close this vacancy early if sufficient suitable applications are received; therefore, they recommend you apply early

How to Apply

Please apply by clicking on the link before the closing date of 13th April 2025. If you have any questions, please visit the website to find out more, or use their email to contact them and speak to one of the HR team today.

They are committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure.

You may also have experience in the following: Play Worker, Teacher, Coach, Play Scheme Assistant, Nursery Worker, Activities Coordinator, Teaching, Coaching, Childcare, Nursery Assistant, Support Worker, Care Worker, Care Assistant, Social Work, Charity, Charities, Third Sector, NFP, Not for Profit, etc.

REF-220 438

Join Us in Making a Difference at Marie Curie
Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.
Our Mission: A Better End of Life for Everyone
In the next five years, we're committed to closing the gap for those missing out on the end-of-life care and support they need. We'll achieve this through:
- Expanding and transforming direct care and support
- Delivering practical, accessible information and guidance
- Leading the way in shaping end-of-life experiences
Your Role in Our Vision
As a Community Fundraiser, you'll play a vital role in our mission by empowering supporters in your local area to raise essential funds for Marie Curie. Reporting to the Deputy Head of Region, you'll collaborate with talented fundraising professionals to inspire individuals and groups to achieve their goals, ensuring their efforts make a lasting impact.
Key Responsibilities
- Build and nurture a network of fundraising groups and volunteers
- Deliver local elements of national campaigns, including The Great Daffodil Appeal
- Grow community involvement and financial support through outreach
- Collaborate with internal teams and external stakeholders
- Ensure compliance with fundraising policies and maintain accurate records
- Ese of social media to promote local work
What You'll Need
- Proven experience in volunteer or community engagement
- Excellent interpersonal and networking skills
- Strong organisational and budget management abilities
- Proficiency in Microsoft Office and database management
- A valid UK driving licence and willingness to travel, including evenings and weekends
Please see the full job description here.
Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please cite your preferred location.
Close date for applications: Sunday 6th April 2025
Salary: £26,370.00 - £29,297.00
Contract: Full time, Permanent role
Based: Homebased Role
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

RoadPeace has an exciting opportunity for a compassionate individual to join our organisation and make a significant difference to our charity and to the lives of the road crash victims we support. We are seeking a highly organised, efficient and compassionate individual with good interpersonal skills to assist our Director of Support Services in the delivery of some of our most highly demanded support services. This will include providing emotional and practical support to victims of road crashes (bereaved and injured) in a highly sensitive and empathic manner and assist with providing regular supervision for volunteers and project-based activities.

Please see the Job Application Pack for more information.   

Do you love building and developing long term authentic relationships? If this sounds like you and you would love to do this in the name of improving the care for people in North Cumbria who have life limiting illnesses, this very well might the role you have been waiting for!

Charity People are thrilled to be partnering with Eden Valley Hospice & Jigsaw, Cumbria’s Children’s Hospice to find a Relationship Fundraiser to join their supportive team and help them to deliver the best quality care for now and the future.

Salary: £28,859 per annum
Contract: Permanent, full-time, 37.5 hours per week happy to look at condensed and reduced hours.
Location: Flexible/hybrid we will need someone who can be onsite or out and about 4 days per week.
Fantastic benefits: 28 days annual leave plus bank holidays, 6% pension scheme, life insurance, enhanced maternity and adoption policies, lots of L&D opportunities, sick pay, wellbeing initiatives, Employee Assistance Programme, and discounted gym membership.

About Eden Valley Hospice & Jigsaw, Cumbria’s Children’s Hospice 

Since opening their doors in 1991, Eden Valley Hospice has been providing care for adults with life-limiting illnesses from North Cumbria. Their Adult In-Patient Unit has 10 beds in single en-suite rooms which overlook their beautiful walled garden. Jigsaw, Cumbria Children’s Hospice was opened in 1998 as an extension of the adult hospice, providing effective care to children with life-limiting illnesses. The team at both hospices are passionate about delivering excellent end-of-life care for the community.

The impact of these hospices on the community is massive. In 2023-2024, Eden Valley Hospice delivered 2,499 nights of care to 197 patients, and Jigsaw supported 49 patients over 722 days of care. Patients ranged from ages 1-95. The hospices provided talks on different symptoms, wills, nutrition, advice, bereavement support, peer to peer support and family support days. To this day, their vision remains at the heart of what they do; Improving care for people in our communities who are dying or have conditions which will shorten their lives.

About the Role

You'll work as an integral part of the fundraising team to meet and exceed income targets, focusing on corporate fundraising, and growing income and awareness through excellent stewardship and relationship building. You'll also help create and deliver a range of campaigns designed to increase supporter engagement across corporate fundraising. Many of the businesses in Cumbria are family owned and so we are talking about real long term, deep and authentic relationship with the business who support the hospice. There is loads to be getting stuck in with; they have an established business club, and lots of events and volunteer opportunities to be shouting about. There's a massive opportunity to build the corporate pipeline of support and be bolder in in terms of the size and scale of the business they are approaching, so lots of ways to make your mark in this role!

About You

You'll be a natural relationship builder and excellent communicator, who works with care and compassion to promote the hospice's work. You will have proven experience of working in relationship or account management, providing excellent customer care.

You'll be a self-motivated as well as a creative thinker and problem solver. An expert networker, you'll bring strong negotiation and influencing skills to your work. You'll also be able to deliver inspiring and motivating presentations. Most importantly, you will be driven by making a difference in the lives of people with life limiting illnesses.

If you're as excited about this role as we are, please send a copy of your profile or CV to Ellen Drummond at Charity People and she'll come back to you with further information, next steps and how to apply.

Deadline: 9am Wednesday 9th of April
Interviews: will be onsite in person w/c 28th April

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

COUNSELLOR – BAND 6

Closing Date: 8 April 2025

Primary Location: Erdington, although occasional cross site working may be

required

Hours: 22.5 hours

Duration: Permanent

Salary:  Clinical Band 6, £36,276 - £43,683 per year pro rata

(Actual salary:  £21,765 – £26,209)

DBS Requirement: Enhanced check with Adult Barring List

“Happy to talk about flexible working”

Do you want to be part of an excellent therapeutic counselling service where every day is different, where you can help people help themselves, and provide a platform for clients to make positive changes?

We have an opportunity for a caring, compassionate, and committed professional to join our Wellbeing Team as a Counsellor.

At Birmingham Hospice our teams are committed to improving the quality of life for people living with life-limiting conditions, as well as supporting their families and loved ones during one of the most challenging periods they will ever face.

Our Counselling team is on an incredible journey. They are developing a new pioneering private service whilst also enhancing the service they provide for Hospice clients.

As part of the team, you will support groups, individuals, and the service, by providing holistic counselling to explore bereavement and grief for patients and their families known to the Hospice both pre

and post bereavement, and for bereaved clients not known to the Hospice. 

You will provide a comprehensive, therapeutic service for clients referred by other professionals or who have self-referred, based upon psychological principles, working within the context of palliative care services and as indicated in NICE guidelines.

Requirements

· A qualified counsellor who is registered with an approved professional counselling body (e.g. BACP) and with experience and understanding of the needs associated with loss, grief and bereavement.

· Advanced training in the theory and practice of counselling.

· Practitioner level knowledge of at least two models of psychological therapy

· Significant experience of providing counselling

· Experience of clinical assessment in a counselling setting
 

To view the full job description for this role and to apply for this vacancy please visit our vacancies portal on our website.

Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to bring struggling children hope and a future. Building on the huge success of TLG Early Intervention Coaching, TLG Therapeutic Support will be a new way for TLG, with partner churches, to provide support in school for the increasing number of pupils struggling to cope due to their emotional, relational, and mental health experiences. This programme addresses the underlying issues children are facing, whilst also providing the option of direct support to their parents/carers and the school staff team.

In this role we are looking for individuals that thrive working with children and young people in a school context and are passionate about supporting pupils and their families struggling with emotional, relational, and mental health challenges. The ideal candidate will hold an accredited coaching qualification and have an aptitude for creativity whether this is music and drama, sport and outdoor recreation or other fields of kinaesthetic development. The TLG Therapeutic Coach will be present each week in the school, providing specialist trauma aware care for these children, whilst supporting staff and parents/carers too, so we're looking for an individual who can build and foster strong relationships.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: 2.5 days per week (18.75 hours, term-time only)

Closing Date: Rolling Applications

For further information check out the job description attached to this page. Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies. The date of interviews is to be confirmed.

Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to bring struggling children hope and a future. Building on the huge success of TLG Early Intervention Coaching, TLG Therapeutic Support will be a new way for TLG, with partner churches, to provide support in school for the increasing number of pupils struggling to cope due to their emotional, relational, and mental health experiences. This programme addresses the underlying issues children are facing, whilst also providing the option of direct support to their parents/carers and the school staff team.

In this role we are looking for an individual that thrives working with children and young people in a school context and is passionate about supporting pupils and their families struggling with emotional, relational, and mental health challenges. The ideal candidate will be a qualified counsellor with an aptitude for creativity whether this is music and drama, sport and outdoor recreation or other fields of kinaesthetic development. The TLG Therapeutic Counsellor will be present each week in the school, providing specialist trauma aware care for these children, whilst supporting staff and parents/carers too, so we're looking for an individual who can build and foster strong relationships.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: 2.5 days per week (18.75 hours, term-time only)

Closing Date: Rolling Applications

For further information check out the job description attached to this page. Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies. The date of interviews is to be confirmed.

Rethink Mental Illness are hiring a Regional Associate Director to lead our teams and services in the South-East region. 

As a leading charity provider of mental health services in England, we’re on a mission to bring about meaningful change: to our health and social care system, to the way society views mental illness, and to people’s lives across the country. Our services keep people living with mental illness safe and well in the community, prevent their needs from escalating, and help them live independently, access the information, support and care they are entitled to, and understand and exercise their rights.

As a Regional Associate Director - South-East, you will: Lead a regional operational team, within our Services Division, who are responsible for delivering safe and high-quality care and support services across the region, which are aligned with our quality and safety standards and meet contractual requirements.  This means that services in your region are delivered in line with/exceed budget, all internal and external KPIs, and quality and regulatory standards. 

The Services Division lead the delivery and growth of our services and strategic partnerships and alliances.  The division is comprised of our four regional teams (north, central, south west and south east) and a separate strategic partnerships and alliances team. The five teams are each led by an Associate Director.
Our regional teams are responsible for all services we deliver in a local area:

• Accommodation services (Including crisis houses, CQC regulated care services, supported housing).
• Community based support (including 121 support, group support, peer support, crisis support, helplines, care navigation, carers, suicide bereavement and employment services).

Other service types may be added as growth and development takes place with the South-East Region:

• Criminal justice support (including prison-based and community-based services)

Essential skills and experience:

• Strong leadership and people management skills, with the ability to inspire, develop, and empower teams and other stakeholders across the region.
• Experience as a Senior Manager delivering and leading complex social care/NHS service contracts. 
• Experience delivering services which meet internal and external performance indicators and quality standards, including regulatory standards, and ensuring compliance with safety, risk management and safeguarding practices.
• Experience of managing budgets, allocating resources effectively, and improving financial performance and sustainability.
• Understanding of what good quality service delivery looks like and act quickly and decisively to problem solve and drive service improvement by leading cross-directorate teams where required.
• Created plans to develop services and worked as part of a cross-organisational team to develop bids and proposals to grow services whilst having a good understanding of public sector procurement. 

Who we are? 
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.” 
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. 

Diversity, Equity, Inclusion 
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Job title: Flourish Outreach Worker (Refugee & Asylum Seeker Mental Health Outreach)
Reference: 267
Hours: 30 hours per week
Salary: £25,000 - £26,000 per annum, pro rata
Based: Flexible across our 7 Hertfordshire wellbeing centres

We have a vacancy for a Flourish (Refugee and Asylum Seekers) Community Outreach Worker to join our team, supporting refugees and asylum seekers in the community with multiple needs who have mental health as a primary need, through providing advice, information and holistic support.

About the Service

This is an exciting and reasonably new project, ‘Flourish’ – Mental Health for Refugees in Hertfordshire, which is a highly flexible and responsive outreach service developed to meet the needs of refugees fleeing the war in Ukraine & other refugees in Hertfordshire. The aim of the service will be to support refugees in the community with multiple needs who have mental health support as a primary need.

The countywide holistic service also provides emotional wellbeing support for families who are hosting refugees.

Purpose of Post

• To provide advice, information, onward referral and holistic support to clients with mental ill health.
• Support to build social networks and reduce isolation whilst settling into the Hertfordshire community this includes building a sustainable and empowering peer support network and building confidence and self-esteem.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person centred and solution focused approach in all aspects of the role.
• To work in a trauma informed way including awareness of the 6 principles of trauma informed practice, putting the clients emotional and practical needs at the forefront of this work.

Key Responsibilities:

• Working closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
• To take allocated referrals from any agencies including the Community Navigators, Borough and District Councils, Herts Help, Housing Providers, the Refugee Council and self-referrals including walk in contacts at any of the Mind wellbeing centres across the county.
• Hold a caseload of clients, supporting for approx. 10 weeks
• To create a safe space for the individual to be able to explore their feelings and improve their understanding around their mental health.
• To complete a holistic needs assessment, making use of assertive outreach work to achieve the initial client contact, if required.
• Ensure all person-centred risk assessments and support plans are completed as appropriate.
• Proactively recognise the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies.
• To provide safeguarding intervention support. This will include responding to problems, which pose an immediate risk.
• To work alongside translators when required to provide a robust package of support for clients.
• To provide advocacy services to clients experiencing mental ill health.
• To accompany clients to initial visits and appointments as necessary in order to ensure the sustained use of existing support services in the Borough.
• To work with the third sector and signpost to other agencies as necessary to improve the health and wellbeing of clients referred to the service.
• To liaise with other agencies to ensure that clients receive appropriate support and continue to remain engaged with the service.
• To assist clients to access appropriate mental health services, housing/tenancy services and other services according to assessed needs.
• To establish effective pathways across a variety of agencies to maximise and provide effective partnership working.
• Support clients to build their emotional resilience, promoting self-management through building an understanding of their own triggers/coping strategies.
• To actively seek the views and feedback from refugees and hosting families in order to shape and improve service delivery.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of application: Ongoing until role is filled.
Interviews: Held on a rolling basis 
Please note: we reserve the right to close the post once we have reached maximum applications or filled the role.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Join Our Team as a Community Connector
Location: Lewisham & Southwark (with community-based work)
Hours: 21.6 hours per week
Salary: £16,239.5 per annum. pro rata salary for 0.6 (FTE £27.066)
Application Deadline: 22nd April Midnight

Make a Difference in Your Community
At St Christopher’s, we’re transforming the way our communities engage with death, dying, and loss. Our mission is to create a compassionate network of individuals and organisations to improve end-of-life experiences. Tackling social isolation, inequity, and stigma, we aim to help create communities which support each other.

Our innovative Community Action Team leads the way with projects such as:

• Compassionate Neighbours – fostering supportive networks to combat social isolation.
• Bereavement Help Points – empowering people to deal with loss together.
• Community Arts – exploring end-of-life pathways through creativity.

What You’ll Do
As a Community Connector, you’ll be the vital link between St Christopher’s and the communities of Lewisham and Southwark. You’ll:

• Engage and support community members to participate in learning, volunteering, and projects.
• Build partnerships with faith groups, local charities, and organisations supporting ageing populations.
• Facilitate community events, meetings, and learning hubs, both in person and online.
• Champion inclusivity and compassion, ensuring community voices drive change and innovation.

What We’re Looking For
Our ideal candidate will have:

• Experience working on projects which involve engaging and working with the public.
• Excellent interpersonal and communication skills to engage with diverse groups.
• Proficiency in Microsoft Systems and Databases to support outreach efforts.
• A passion for supporting individuals and communities through the challenges of end-of-life experiences.
• Knowledge of Lewisham/Southwark and surrounding boroughs (essential).

Desirable: experience supporting individuals facing health challenges.

Why Join St Christopher’s?

• Be part of a passionate, supportive, and innovative team.
• Engage in meaningful work that impacts lives and fosters social change.
• Enjoy opportunities for professional development and personal growth.
• Flexible working to support work-life balance.

St Christopher’s is an equal opportunities employer, and we welcome applications from everyone regardless of sex, sexual orientation, gender identity, ethnicity, faith and religion, disability and age, although we are underrepresented across the organisation with BAME and LGBTQ+ employees, and thus we encourage applications from these groups. We also welcome hearing from you if you have peer or lived experience, as this is an important feature of our team.

Closing Date: 22nd April 2025
Interview Date: Provisional date 7th/8th May 2025

 

Bluebell Wood Children’s Hospice are seeking an exceptional Head of People to lead the development and implementation of a People plan which aligns with our ambitions, fosters a culture of inclusivity, innovation, and a sense of belonging and which seamlessly integrates our HR and Volunteering efforts.

As we prepare to launch our new organisational strategy in April 2025, we've collaboratively developed new values that reflect our vision. It’s an exciting time to join Bluebell Wood and especially in such a key role.

You will engage with colleagues at all levels to understand their needs and goals, ensuring our People plan drives positive organisational change and enhances the experience for our 120 colleagues and 280 volunteers.

Reporting to the CEO and working closely with leaders and managers, you will focus on attracting, retaining, and developing a diverse and talented workforce. You will champion a culture of learning, innovation, and collaboration, ensuring Bluebell Wood adheres to all relevant employment legislation and best practices.

Leading a small, dedicated team, you will oversee and enhance the HR and volunteer lifecycle, learning and development activities, policies, and processes. Given our team's size, this role is hands-on and dynamic.

JOB DESCRIPTION

TITLE OF POST: Head of People

ACCOUNTABLE TO: CEO

DIRECT REPORTS: Volunteer Services Manager, HR Advisor, HR Administrator, Payroll Officer

HOURS:Full time - 37.5hrs per week. Hybrid working is supported but due to the nature of this role,                                                     you will be required onsite at least three days/60% of your working week.

NOTICE PERIOD: 12 weeks

SALARY: £56,374

Job purpose:

Bluebell Wood aims to enhance and create 'An Incredible Culture' that fosters inclusivity, innovation, and a sense of belonging. The goal is to create an environment where everyone can thrive and where all efforts clearly contribute to our aims and mission.

The Head of People will provide a balance of strategic and operational responsibilities to develop and implement an integrated People (HR and Volunteering) strategy and workplans which align with our overall aspirations.

Working closely with the Strategic Leadership (SLT) and Operational Management Team (OMT) members, the Head of People will ensure the People Team provides an expert and responsive service across a range of strategic and operational workforce issues.

The Head of People will ensure Bluebell Wood operates effective people practices, manages risk, complies with appropriate legislation and standards, and treats all staff and volunteers fairly.

What does success look like in this role:

· The successful embedding of our values through all our people related activities.

· A workforce that effectively delivers the organisational strategy.

· A high-quality, responsive, and reputable integrated HR and volunteering service that empowers effective management, built on trust, confidence, transparency, and integrity.

Main duties & responsibilities:

· Develop and implement an integrated People plan to support the hospice strategy and culture, facilitate a great colleague experience and positive organisational change.

· Monitor and evaluate the impact and effectiveness of the integrated People plan.

· Report on progress, people related KPIs and workforce related risks to the Strategic Leadership Team (SLT) and Board sub-committee.

· Support the CEO and SLT with advice and proactive suggestions for organisational improvement in areas such as organisational design, change management, talent management, succession planning, and colleague engagement.

· Identify opportunities for, and take a leading role in, cultural development, organisational development and change, and L&D initiatives which reflect our values and foster a sense of belonging, engagement, and wellbeing among colleagues. 

· Lead and manage the People team, providing guidance and coaching to ensure the delivery of high-quality, efficient HR and Volunteering services and systems. 

· Maintain our People policies and processes, ensuring changes to employment law and emerging good practice are promptly adopted.

· Work with colleagues in the Income Generation team in creating effective internal communications methods.

· Develop effective relationships with internal and external stakeholders, including engaging special interest or working groups, to make Bluebell Wood an employer of choice and a great place to work. 

· Support people managers with managing change in their teams including employee relations and consultations, and guidance on legal processes.

· Oversee recruitment, induction, performance management, and L&D, ensuring that we attract, retain, and develop a diverse and talented workforce.

· Oversee effective management, delivery and improvement of: 

o Employee engagement including pulse survey, staff events, internal communications.  Programmes including wellbeing, safeguarding, ED&I. Annual appraisals, personal development planning and job description reviews. 

o L&D planning, administration of learning (requests, events, evaluation etc.), budget, and apprenticeships.

o HR Management including starters, changes, leavers, job evaluation, recruitment, onboarding, retention, diversity, payroll, absence, systems and data.

· Role model Bluebell Wood’s values and behaviours.

General

All Bluebell Wood employees are required to:

· Abide by the Health & Safety at Work Act

· Adhere to policy and procedures around safeguarding children and young adults

· Respect confidentiality applying to all Hospice areas

· Work within Hospice policies and procedures

· Comply with the Hospice no smoking policy

· Participate in and contribute to team meetings

· Co-operate and liaise with colleagues

· Behave in a professional manner at all times, reflecting and maintaining the values and ethos of Bluebell Wood

· Driving license with access to own vehicle

All Bluebell Wood employees are expected to:

· Demonstrate a commitment to their own development, to take advantage of education and training opportunities and develop their own competence

· Support and encourage harmonious internal and external working relationships

· Make a positive contribution to fundraising and raising the profile of the Hospice

At Bluebell Wood Managers:

· Listen

· Seek to understand

· Seek resolution

· Invite input

· Share timely and appropriate information

· Answer questions

· Agree realistic standards

· Be good role models: discreet, professional, genuine

· Be open to new ideas

· Treat everyone fairly

· Ensure 121s and appraisals are happening as they should

· Are approachable

· Are supportive

· Are present

· Encourage personal development

· Value experience and knowledge

· Practice good professional boundaries

· Promote an inclusive environment

· Acknowledge and celebrate wins

· Champion their team

· Empower and enable

· Challenge undesirable behaviours quickly and appropriately

· Address and seek to resolve conflicts impartially

· Promote a positive culture

· Encourage self-awareness and reflection within their team

· Encourage collaboration

· Support colleagues to manage personal issues which affect work

· Promote a healthy work-life balance

· Support a balanced mix of hybrid working, appropriate to each role but always seeking to build a one team culture

· Be clear about when and why it’s not appropriate to share information

This job description is not exhaustive.  It will be subject to periodic review and may be amended following discussion between the post-holder and employer.