Area Management Jobs

Job Title: Volunteer Program Manager
Location: Remote - Geographic area: UK, English speaking
Reports To: Founder / CEO
Salary: 28K
Job Type: Full-time (Flexible Hours)
Closing Date: 30.07.2024

About Us:
Since 2006, ROLDA has dedicated itself to aiding vulnerable stray animals in Romania, one of Europe s poorer nations. Our mission includes rescue, rehabilitation, sheltering, sterilisation, and education. Our EU-standard shelters, inspired by British designs, can house up to 700 stray dogs, providing them with complete veterinary care and preparation for rehoming.
We have supported over 48,000 animals and built two dog shelters and one for disabled and senior cats. Additionally, we offer small grants to six other charities in Romania and over 40 shelters in Ukraine. We primarily rehome animals in Switzerland, Sweden, and the UK. By addressing the root causes of animal homelessness through neutering programmes and educational initiatives, we have significantly reduced overpopulation, helping over 40,000 cats and dogs in Romania and Ukraine.

Job Overview:
As the Volunteer Program Manager, you will play a pivotal role in shaping the growth and impact of ROLDA through volunteer engagement. This is a remote position that requires strategic thinking, people management skills, and a commitment to achieving our charity’s objectives.

Key Responsibilities:
Volunteer Recruitment and Management:

• Recruit, train, and oversee volunteers to support ROLDA’s various programs and initiatives.
• Develop and maintain a volunteer database using CRM systems to track volunteer activities and engagements.
• Foster a positive and collaborative work environment, building strong relationships with volunteers and stakeholders.
• Provide leadership and necessary resources for successful completion of volunteer initiatives.

Community Awareness and Fundraising:
 Promote community awareness about ROLDA’s mission and activities through public relations and public speaking engagements.
 Organise fundraising activities and events to support ROLDA’s financial goals.
 Collaborate with the Fundraising Manager to support income generation growth.

Operational Support:

•  Maintain effective communication with the UK and international team of ROLDA and its partners, collaborators.
• Assist in developing and implementing operational policies and procedures.
• Ensure compliance with legal and regulatory requirements related to volunteer management and charitable activities.

Abilities and Competencies:
 Experience in managing and maintaining CRM data.
 The ability to be self-motivated with a high level of self-discipline and motivation.
 Clear and concise communication skills.
 Experience in public relations and public speaking.
 Proficient in using digital tools and platforms for virtual collaboration and project management.
 Effective organisation and time management skills.
 Excellent skills in building and maintaining relationships, even in a virtual environment.
 The capacity to work independently and make decisions without constant supervision in a remote setting.
 Passionate about the work of ROLDA with a commitment to animal welfare.

Experience Required:

•  Proven experience in volunteer recruitment and management.
•  Demonstrated success in organising fundraising activities.
•  Strong public speaking and public relations experience.
•  Excellent communication and interpersonal skills.
•  Knowledge of legal and regulatory requirements related to volunteer management in the UK.

Benefits:
 We offer flexible work hours and the option to work remotely to support your work-life balance.
 Join a team dedicated to making a real difference to animals in need and see the direct impact of your efforts.
 Take on this leadership role and gain valuable experience and career growth opportunities.
 Be part of a diverse and inclusive team that values and respects all members.

How to Apply:
Please submit your CV and a cover letter outlining your relevant experience.
ROLDA is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Charity Overview:

Headway Black Country (HBC) is a charity organisation dedicated to supporting individuals affected by acquired brain injury. With a focus on providing essential services and support, we aim to improve the quality of life for brain injury survivors and their families in the Black Country region.

Why Our Work is Needed

Acquired brain injuries can have profound and lasting impacts on individuals, often affecting their independence, cognitive abilities, and overall well-being. At Headway Black Country, we recognise the critical need for specialised support services to assist brain injury survivors in their recovery journey and help them rebuild their lives.

Vision

Our vision at HBC is to create a community where individuals affected by acquired brain injury receive comprehensive care, support, and opportunities for rehabilitation to lead fulfilling and meaningful lives.

Mission

Our mission is to empower brain injury survivors through tailored support services, advocacy, and awareness initiatives. We strive to be a beacon of hope and resilience for those navigating the challenges of acquired brain injury.

Values:

• Compassion: We approach our work with empathy, sensitivity, and understanding towards the needs of brain injury survivors.
• Collaboration: We believe in the power of teamwork and partnerships to create meaningful impact and positive outcomes.
• Empowerment: We are committed to empowering individuals to regain independence, confidence, and a sense of purpose.
• Innovation: We embrace innovation and continuous improvement to enhance our services and support for those we serve.

Job summary

The Business Development Manager (BDM) will work closely with the Chief Officer (CO) to grow the business activities of Headway Black Country (HBC).

The BDM's core purpose is to work with the CO, members of the Senior Management Team (SMT) and the Board of Trustees to identify and develop new business and funding opportunities, to enable HBC to meet our charitable objectives, specifically regarding the key themes of:

• Providing support: Offering practical advice, emotional support, and rehabilitation services to individuals who have experienced a brain injury, as well as their families and caregivers.
• Raising awareness: Increasing public understanding and awareness of brain injuries, their causes, and the impact they can have on individuals and their families.
• Promoting independence: Helping individuals with brain injuries to regain their independence, develop skills, and improve their quality of life through various programs and services.

You will provide support to the CO in the identification of opportunities, development, and submission of proposals, and managing the bid/tender processes from scoping through to implementation:

• To secure income from a range of sources to support the Strategic and Business Plans of Headway Black Country.
• To lead on the development of a range of new business opportunities.
• To build relationships with a range of key stakeholders to better position the organisation.

KEY TASKS

• Gain a full understanding of all areas of Headway Black Country to enable post-holder to identify and develop new opportunities.
• To undertake a market analysis to identify opportunities for growth, and to lead on the development of appropriate business products and services as agreed with the CO.
• To identify opportunities for service development through new funding streams, partnership, and commissioning opportunities.
• To lead on the management and preparation of funding bids, tenders, business proposals.
• Coordinate the implementation of agreed new projects and help to develop monitoring plans, and co-ordinating reporting arrangements.
• To develop positive relationships with a range of stakeholders providing funding to charities to raise awareness and promote HBC within the Region.
• Build relationships and partnerships and pursue funding avenues to realise new service activity in line with HBC charitable objectives.
• Implement and lead HBC Fundraising Committee and developing the organisation's funding strategy with the Chief Officer and Board of Trustees.
• Input into the website/ marketing materials to include new and potential development ideas.
• Collaborate and work as part of the management team on agreeing what Business Development Plans progress/ track and communicate progress and recommendations.

To be successful in this role you will:

• Possess a proven track record (2 to 3 years or more) of leading successful applications to grant makers and charitable trusts.
• Have experience in corporate fundraising and donor stewardship.
• Have experience of a broad variety of business/ fundraising opportunities relevant to the charitable sector.
• Have proven experience of developing and maintaining excellent relationships with key stakeholders to deliver tangible results.

Other Duties

• To attend appropriate training sessions and meetings, as required.
• To contribute to monitoring and audit procedures to assess and review the effectiveness of all services and the benefits to clients.
• To actively promote Headway Black Country, the services provided by the organisation, its mission statement, aims and objectives.
• All Headway Black Country employees and volunteers are required to comply with relevant Health and Safety legislation and Headway Black Country policies relating to Health and Safety and Risk Management. In particular, they have a duty to:
  • Take reasonable care of both their own and others’ health and safety
  • Report any adverse incident (including near misses)
  • any concerns regarding both general health and safety and the well-being of clients and staff
  • Undertake or participate in risk assessment, as appropriate
  • Comply with relevant legislation and/or directives from relevant external organisations, such as the Health and Safety Executive
  • To use facilities and equipment provided in the interests of health and safety in an appropriate manner, in order to minimise risk and avoid compromising health and safety.  This includes not intentionally or recklessly misusing facilities and equipment.

This job description sets out the main duties associated with this post. It is assumed that carrying out additional duties, which may be allocated from time to time by the Chief Officer, are not excluded simply because they are not listed.

Duties of the post could vary from time to time as a result of new legislation, changes in technology or policy. In this event, appropriate training will be provided.

Headway Black Country has a No Smoking Policy

Terms and conditions

Job Title: Business Development Manager

Hours: 30 hours per week (with occasional evening and weekend work)

Contract: Permanent

Reports To: Chief Officer

Direct Reports: No direct reports

Salary: £28,378 – £32,432 (FTE £35,000 - £40,000)

Pension: 3% employer contribution and 5% employee contribution

Holiday: 26 working days (plus bank and public holidays), rising to 27 working days after 2 years’ service; and to 28 working days after 5 years’ service (pro-rata for part-time hours)

Location: Headway Black Country, Martin Hill Street, Dudley (plus regular travel around the Black Country)

Headway Black Country is an equal opportunities employer. We value diversity and welcome applications from all sections of the community.

We are dedicated to encouraging a supportive and inclusive culture amongst the whole workforce. It is within our best interest to promote diversity and eliminate discrimination in the workplace. 

Tearfund is a Christian charity, called to follow Jesus wherever the need is greatest around the world. We respond to crises and partner with local churches in over 50 countries to bring restoration to those in poverty.

We are committed to the highest standards of integrity, and to avoiding harm in our work. This role is critical to enhancing our effectiveness in preventing and responding to wrongdoing, and is an exciting opportunity for an experienced professional to lead, develop and champion this area of our work.

The role is responsible for leading our processes for preventing and responding to wrongdoing, and for promoting and implementing sector best-practice. It has responsibility for the management and oversight of our full caseload of investigations into financial wrongdoing, safeguarding and other personal misconduct. It also includes provision of coaching and support to internal investigators and guidance to partners on investigation protocols and reports.

The successful candidate will have:

• Extensive experience of leading a caseload of sensitive investigations (e.g. fraud or safeguarding);
• Proven ability to plan and flexibly deliver a large workload of both long-term and urgent activities;
• Good knowledge of the UK legislative and regulatory framework on safeguarding and financial compliance,
• Significant experience of developing and implementing policies and protocols to strengthen organisational resilience to wrongdoing, ideally in a global context;
• Experience of enhancing organisational processes to prevent/deter wrongdoing;
• Excellent skills in detailed analysis work, communication (written and verbal), influencing, and training/mentoring across cultures and all levels of the organisation;
• Proven wise judgement and high emotional intelligence.

We are looking for someone with deep personal integrity, a strong commitment to impartiality and confidentiality, who is passionate to help improve our organisational effectiveness.

Do you want to use your skills and experience to serve those living in poverty? Do your skills match the above? Then we'd love to hear from you!

Please note: This is a full time role but we are willing to consider part-time working at a minumum of 28 hours per week. 

All applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

***Please find the applicant pack with full details of the role in the documents section.***

LTSB has grown significantly over the past few years. Our work is only possible with the generosity and commitment of our supporters. You will be joining our fantastic Fundraising team who work with trusts, foundations, institutions, companies, and individuals to ensure the charity has the funds and relationships necessary to achieve our aims.

This brand new role will be responsible for both Events and Corporate Partnership fundraising, with the initial, primary focus being on developing and delivering an events programme. Corporate fundraising responsibilities will include managing a portfolio of existing partnerships and where there are opportunities, developing new corporate relationships. This is an incredibly exciting role for the right candidate as you will be able to help shape the direction of the role for the charity.

Events is a relatively new area for the charity and we anticipate the events programme will, in the main, support our corporate partners and provide a varied package of engagement opportunities for our growing base of employee volunteers. These, and other events, will help raise vital funds as well as networking and new business development opportunities.

We’re looking for someone who has experience of a similar role/s. You will have great people skills and experience of building and maintaining strong relationships. You will be enthusiastic, driven and creative with a can-do attitude and have exceptional planning and organisational skills. This role will have periods of high intensity.

As we all work remotely, you will also need to be a self-starter and be able to work independently. We would expect a thorough understanding and commitment to LTSB’s vision, mission, and work.

To apply to be our Fundraising Manager, submit a CV and a personal statement of no more than two pages outlining how you fit the person specifications, and why you feel you can contribute to LTSB’s work. Apply by 5pm, Wednesday 3rd July 2024. Interviews for the role will be held online on either the Tuesday 9th or Wednesday 10th July.

If you would like to discuss the role, please contact Nic Skipwith, our Director of Income Generation on nic @ ltsb.charity.

Summary

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

• Ensure that the Women on the Front Line (WFL) programme strategy and implementation stages are clearly communicated to stakeholders on regular basis.
• Ensure that Mrs Welby is aware of all developments, decisions and issues, building her suggestions and directions into the planning and outworking's of the WFL work.
• Maintain and proactively lead an effective comms strategy for the WFL work for both internal use and external focus. Including producing a bi-annual newsletter.
• Manage translation of the newsletter and any other relevant communications.
• Maintain strong relationships with international WFL champions working closely with the Women on the Frontline Follow-up Coordinator.
• Manage the web developers, toolkit designers, proofreader, and other contractors to deliver projects on schedule and budget. For example, building the website and designing the toolkit.
• Hold the web developers and other contractors to account for hitting targets in design and implementation stages.

• Provide comprehensive understanding of budgets and accounts for the WFL work and be able to participate in, draft and defend funding applications to charitable trusts for funds for future WFL work.
• Organise all administrative support for the WFL international retreats by: supporting visa application processes; negotiating prices of air travel; booking travel; working with in-country supporters to find accommodation and plan / support international WFL stakeholders in joining retreats from countries other than the UK.
• Maintain positive relationships with the largely volunteer WFL committee leaders, ensuring diary commitments for the WFL work are upheld and volunteers are aware of and able to participate in regular meeting cycles and events.
• Responsible for the day-to-day administration of WFL. For example, booking regular WFL meetings, setting up online meetings, taking minutes and actions in meetings, circulating minutes to stakeholders.
• Write reports to senior managers, trusts and funding bodies.

• A salary of £15,567.20 (FTE £38,918) per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
• 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
• Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
• Structured induction programme and access to a range of development opportunities including apprenticeships
• Access to Occupational Health, and an Employee Assistance Programme
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies

We are seeking a skilled and compassionate HR Manager to join our team and support our mission by overseeing all aspects of human resources management within our organisation. 

The successful candidate will be responsible for developing and implementing HR strategies, policies and procedures, ensuring compliance with relevant laws and regulations, fostering a positive work environment, and supporting the professional development of our staff.

This role is important to the charity’s success. People are our most important asset, and you will be the one to ensure we have a happy and productive workplace where everyone works to realise our established mission and objectives. Promoting the organisation’s values and shaping a positive culture is a vital aspect of the role.

Reporting

This role reports to the Director of Finance and Administration.

Key Responsibilities

1. Recruitment and Onboarding:

· Develop and implement effective recruitment strategies to attract top talent.

· Coordinate the hiring process, including job postings, interviews, and offer negotiations.

· Facilitate smooth onboarding processes for new employees, including orientation and training programs.

2. Employee Relations:

· Advise employees and management on HR-related matters.

· Handle employee inquiries and concerns, providing guidance and resolution as needed.

· Conduct investigations into employee complaints or disciplinary issues and recommend appropriate actions.

· Nurture a positive working environment.

3. Performance Management:

· Oversee the performance appraisal system, including goal setting, performance evaluations, and feedback mechanisms.

· Provide support and training to managers on performance management best practices.

· Identify opportunities for employee development and career advancement. Assess and monitor training programmes.

4. Policy Development and Compliance:

· Improve and maintain HR policies, procedures and initiatives in accordance with legal requirements and organisational strategy.

· Ensure compliance with relevant employment laws and regulations.

· Keep abreast of industry trends and best practices in HR management.

5. HR Administration:

· Maintain accurate employee records, including personnel files, absence records and HR databases.

· Prepare and analyse HR metrics and reports to inform decision-making and identify areas for improvement.

Qualifications

• Bachelor’s degree in human resources management or a related field. CIPD certification is essential.
• Proven experience in HR management, preferably in the charity sector or a similar non-profit organisation.
• Strong knowledge of UK employment laws and regulations.
• Excellent communication and interpersonal skills, with the ability to build effective working relationships at all levels of the organisation.
• Demonstrated ability to handle confidential information with discretion and integrity.
• Solid organisational and time management skills, with the ability to manage multiple priorities and deadlines.
• A proactive and solution-oriented approach to problem-solving.
• Commitment to the mission and values of our organisation.

This is an exciting opportunity for an experienced HR professional to contribute to the success of our charity and make a meaningful impact in the lives of others. If you are passionate about HR and dedicated to supporting our mission, we encourage you to apply.

Meningitis Research Foundation is an equal opportunities employer. We welcome applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, disability, religion, or age.

Circa £52,000 per annum

35 hours per week

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our ICT Applications Manager.

This is a new role delivering reliable and responsible applications management to over 350 colleagues. You will have sound technical knowledge of applications security, performance monitoring, data management and reporting. Previous experience of some of our key systems including SharePoint, M365, Salesforce, UNIT4, PowerBI, Zendesk or Asana will be needed.

You will be able to motivate and communicate with colleagues in all areas of the organisation, providing well-founded and honest advice on options for improvement of business outcomes as well as dealing with day-to-day technical and user support issues. If you have a track record of delivering high-performing applications, a commitment to improving business effectiveness and the ability to effectively communicate and present knowledge to a variety of audiences, we want to hear from you.

Act now and visit the website via the apply button to apply online.

Closing date: 8am, Monday 8 July 2024.

First Round Interview date: Friday 26 July 2024 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a recruitment platform called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

Our office is located on the Queen Elizabeth Olympic Park in Stratford, East London. Colleagues work at least one day a week in the office and the rest of the time from home.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates and disabled candidates because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

CENTRE FOR AGEING BETTER

Programme Manager

· Fixed term contract (maternity cover, expected up to 12 months)

· Salary £ 47,336 per annum

· Full time 37.5 hours (4 days a week minimum considered)

· Flexible working options will be supported.

· Central London Office and Hybrid working

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

About the role

The Programme Manager will work in the Centre for Ageing Better’s Homes team.

Currently, millions of older people are living in homes that are unsafe – cold, damp, mouldy or with other types of hazards. The Homes team run a series of innovation, research, peer-support and influencing projects, that all seek to ensure that no one lives in a home that endangers their health, wellbeing or financial security. We work across local and national government and collaborate with a range of stakeholders.

The postholder would be responsible for collaborating with colleagues in the design, commissioning and delivery of a number of projects. The Programme Manager will use their creativity and experience to design work that has a clear route to impact, ensuring that everything we do has a traceable link back to the people we are trying to support.

The role will also require that effective programme management processes are followed to ensure effective, timely and impactful projects (e.g. milestone planning, budget management, risk, stakeholder engagement and delivery).

About you

You will be committed to trying to tackle the housing crisis, particularly for older people at risk of poverty, ill-health and facing discrimination. Knowledge of the current housing landscape and/or ageing issues would be an advantage but is not essential.

It is important that you can demonstrate excellent project management skills, designing and delivering projects that have a clear route to impact. Working collaboratively with others and experience writing and communicating complex ideas in an accessible way are essential.

You are likely to be overseeing projects that stimulate change at the local level through supporting service redesign processes, innovation practices and evaluation. Therefore, we are particularly interested in hearing from people who have experience working with organisations to adopt new practices or undertake service redesign, and/or who have commissioned or participated in evaluations.

If you do not have this direct experience but believe you have other, transferable experience, please do apply! 

About us

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network

Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.

The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.

We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

About Advantage Mentoring

Advantage Mentoring is a Community Interest Company that creates a unique partnership between two community assets and anchor institutions – local NHS and the charitable arms of professional football clubs; known as Club Community Organisations (CCOs).

Advantage widens access to services closer to home, reduces unnecessary delays, and delivers specialist healthcare which is based on a clearer understanding of people’s needs and provided in ways that work better for them, as an effective, evidence-based service.

Our flagship mental health programme increases access to NHS Child and Adolescent Mental Health Services (CAMHS) and helps tackle waiting times and reduce Health Inequalities by providing weekly 1-2-1 mentoring support for young people aged 11-21 with mild-moderate mental health and emotional wellbeing support needs. The programme provides key interventions and assistance for young people to proactively manage their mental wellbeing, re-establish aspirations and a sense of connection.

Advantage is supporting key NHS priorities around CYP mental health:

• Anchor Institution network development - partnering NHS with CCOs

• Reducing Health Inequalities via Core20+5 and existing CCO outreach in underserved communities

• Increasing Equal Access with Better Experiences and Outcomes for people

• Capacity building and workforce development

About the role and its purpose

We are in a very exciting moment in the development of the Advantage Mentoring by designing a second programme which this post-holder will be responsible for the successful implementation and project and performance management of.

Taking the underpinning principles and approaches of our flagship young person programme in partnership between CCO and CAMHS, we have designed a second programme helping adults signed-off work due to their mental health to improve their overall health and get back to sustainable employment. We will start delivery in September with referrals coming via GP surgeries in Barking, Hackney and Waltham Forest with the programme delivered in partnership with Arsenal in the Community, Leyton Orient Trust and West Ham United Foundation.

The post-holder will be responsible for successfully launching the programme and providing on-going project and performance management, and is accountable for all operational objectives and KPI’s.

Key Performance Indicators

• Project and performance manage the CCOs delivering the programme to achieve all programme objectives

• Oversee monthly Operational Steering Groups with lead personnel from CCOs, DWP and NHS to share good-practice, refine the model and implement upskilling across all areas of the programme

• Support the Managing Director in further building relationships and a strong network with existing and new stakeholders particularly with NHS, CCO and DWP

• Gather data to ensure quality assurance and provide insight and improvement

• Produce and end-of-year evaluation report detailing the programme’s impact and benefits, improvements and how the programme should scale

Key Responsibilities

• Collation of data to help support all monitoring and evaluation functions

• Ensure Safeguarding Minimum Operating Standards at all clubs are quality assured

• Ensure the development and delivery of training alongside our clinical psychologist

• Provide on-going responsive support of delivery staff throughout

• Provide a high-quality and professional service to all partners and alliances

• Produce reports to demonstrate movement and results against strategy and KPIs

• Produce a ‘value-for-money’ exercise that enhances programme appeal

• Feed in and support Advantage Advisory Board meetings

• Foster a culture of excellence in safeguarding and health & safety

Person Specification The ideal candidate will have the following:

• Prince2 or other equivalent project management qualification

• Proven achievement of KPIs

• Proven ability of successfully performance managing programmes

• Experience in employability programmes

• Experience of working for, or in partnership with, The NHS, DWP or CCO

• 12 months’ experience of working at a management level

• Experience in a not-for-profit organisation

• Proficient presenter and influencer to all levels

• Experience of building relationships and stakeholder management

• Commitment to diversity, equal opportunities and inclusivity

Abilities, Skills, Knowledge

 • Ability to monitor and evaluate programme impact

• Strong commitment to a high quality of service delivery

• Understanding of the issues and barriers impacting people in work or looking for work

• Strong organisational skills with the ability to prioritise and work within deadlines

• Flexible working in accordance with the requirements of the service which may include working evenings and weekends (where applicable, and with time off in lieu)

• ICT Literate

• Must be able to demonstrate excellent oral and written communication and presentation skills

Advantage Mentoring CIC positively encourages applications from suitable qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

University of Oxford Development and Alumni Engagement

CRM Learning and Engagement Manager
(known internally as DARS Senior User Engagement Officer)

Location: Oxford – hybrid working may be an option

Salary: Grade 7: £36,024 - £44,263 per annum with possible extension to £48,350.

The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.

The Development and Alumni Relations System (DARS) team is dedicated to enhancing the University's engagement with its alumni and donors through an advanced constituent relationship management system. Our team focuses on supporting this CRM system to drive fundraising and strengthen alumni relations, ensuring seamless collaboration and continuous improvement in our processes and user support.

About the Role

As a member of the User Engagement team, your role will be integral to supporting and enhancing the University's CRM system for development and alumni engagement. Key responsibilities include:

• User Training and Engagement: Develop and update training courses, create learning materials, and facilitate workshops to ensure effective user engagement with the DARS system.
• Business Process Improvement: Analyse and enhance business processes to optimize the functionality and efficiency of the DARS system.
• Support and Relationship Management: Provide comprehensive support through one-on-one coaching, project assistance, and managing key business partnerships to maintain strong collaborative relationships.

To Be Successful You’ll Need:

• Excellent Communication Skills: Ability to clearly convey information and facilitate training sessions, workshops, and presentations.
• Analytical Abilities: Proficiency in analysing business processes and identifying areas for improvement.
• Relationship Management: Experience in managing and nurturing business partnerships or building and maintaining strong collaborative relationships.
• Interpersonal Skills: Excellent interpersonal and customer service skills.
• Technical Proficiency:
  • Proficient in utilising Microsoft Word, Excel, and PowerPoint to create impactful presentations and documents.
  • Proficient in learning management systems (LMS) and various e-learning platforms.
  • Knowledge of the DARS system as used at the University of Oxford; or of other comparable fundraising or relationship management software (such as Blackbaud Raiser's Edge, Microsoft Dynamics, Salesforce
• Project Management: Skills in managing projects, providing project support, and ensuring timely delivery of objectives.
• Training and Development: Proficient in designing and implementing training programs, crafting educational resources, and utilising learning management systems to enhance employee development.

What We Offer:

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

• Flexible hybrid working
• An excellent contributory pension scheme
• days annual leave
• Membership to CASE
• Training and Development opportunities
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Membership to a variety of social and sports clubs
• Discounted bus travel and Season Ticket travel loans

Application process:

• Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal for Vacancy ID: 173358.
• Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.

Only applications received before 12.00 noon on 4 July 2024 can be considered.

Interviews are currently scheduled to take on 19 July 2024, in person in Oxford.

Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

We are currently two years into our Equity, Diversity and Inclusion (EDI) strategy and are due to publish our progress in Autumn 2024. The EDI Lead will join the Head of EDI to help grow, develop, and support our diversity staff networks and our team of colleague trainers who deliver in-house EDI training and to curate our staff EDI learning journey.

We are seeking someone with experience in project management, particularly change management, and experience with staff diversity networks or employee resource groups (ERGs) and developing impactful learning solutions (design, delivery and evaluation). The successful candidate will demonstrate working knowledge and understanding of EDI concepts and language, along with effective communication and interpersonal skills to engage colleagues of all cultures, backgrounds and experience.

Anna Freud is made up of people with a passion for change, which requires in-depth understanding of how EDI impacts the work we do and those we serve as a leading mental health charity recognised internationally. The EDI Lead will work with teams across the organisation including our People and Culture team to shape meaningful interventions and improve representation in our services and staff.

This will be an influential role supporting more equitable and inclusive practice for our staff, and in our schools work, clinical, research, and education and training.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).

Contract duration

Permanent.

Closing date for applications

Midday (12pm), ), Monday 8 July 2024.

Notification of interview

Shortlisted applicants will be notified no later than Thursday 11 July 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held remotely Thursday 18 July and/or Thursday 25 July 2024.

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

At Winston’s Wish we have been on a journey over the last few years – since Covid-19 we have transitioned to an online delivery, and we’re not going back.  We are listening to the voices of the bereaved young people that we are here to support and designing services that are right for them. 

We have raised the profile of data in all areas of our organisation and are always looking at ways to achieve ongoing improvements to our ways of working and our outcomes for the children that we are here to serve.

The Database Manager position is an exciting new opportunity to work alongside the Head of Salesforce to develop a solid foundation working with the world’s largest integrated CRM platform, Salesforce.  Winston’s Wish is currently leveraging various Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, and Non-Profit Success Pack. Additionally, we are investing in Marketing Cloud and AI in the upcoming year as part of our strategic shift towards a 'digital first' approach. 

We’re looking for someone with an ability to use their initiative to get things done, an enthusiasm for quality improvement with a keen eye for detail and someone with compassion and empathy for those affected by bereavement.  Whether you’re already a certified Salesforce Administrator or have lots of experience maintaining Salesforce but are yet to obtain the certification, we’d like to hear from you.  

Join us in this dynamic phase of growth and contribute to our mission of providing meaningful support to those navigating the challenges of loss. 

Main Responsibilities  

What you'll do: 

• You’ll be our 'go-to’ person for Salesforce end users; 
• Support the day-to-day platform administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports & dashboards;
• Working on declarative development utilising Flows, custom objects, workflows, validation rules and security configuration; 
• Support day-to-day user queries; 
• Proactive system maintenance including keeping up with Salesforce releases, features and best practices; 
• Data management to improve Salesforce data quality, implementing rules and automation as needed; 
• Collaborate with Fundraising, Bereavement Services and Marketing & Communications to gather and analyse business requirements and translate into scalable solutions; 
• Provide ongoing user training and create training materials/technical documentation as needed; 
• Communication of any platform changes to end users and stakeholders; 
• Implement and enforce security best practices to protect sensitive data; 
• Ensure compliance with relevant data protection regulations and internal policies; 
• Account manage our outsourced Salesforce & IT partner support companies.

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities. 
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy. 
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).    
• Work to objectives, targets and work plans agreed with your line manager. 
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required. 
• Take an active part in the Quarterly review process and participate in training agreed with your line manager. 
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy. 

Person Specification

If you’re aligned with our values, excited about the opportunity and really good at what you do (even if you don’t tick all the boxes) apply anyway! 

• Certified Salesforce Administrator with at least 1 years’ experience or someone with 1 years’ experience of working in Salesforce at an administrator level (but would like to achieve the Salesforce Administrator Certification); 
• Confident using DataLoader to manage imports and exports of data; 
• Demonstrated experience implementing Salesforce configuration changes including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports; 
• Excellent relationship-building and communication skills and ability to liaise with stakeholders at all levels; 
• A proactive attitude to implementing best practice solutions; 
• Demonstrates enthusiasm towards continued personal/professional development; 
• Hands-on experience with either Service Cloud, Experience Cloud, Sales Cloud, NPSP and/or FormAssembly, don’t worry if you haven’t got experience of all of them; 
• Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with colleagues at all levels. 

Additional information, if you are yet to obtain the Salesforce Administrator Certification 

• During the first 6 months, time will be allocated to self-learning/self-development via Salesforce’s Trailhead learning platform and other resources;
• After 6-12 months, Winston’s Wish will support you through the Salesforce Administrator Certification Examination. 

Recruitment Timetable 

Application deadline: 19th July at 5pm 

Telephone conversation to take place: 24th and 25th July 

Interview by Zoom to take place: 29th or 31st July 

Interview location: Zoom 

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date. 

Kingston Charitable Foundation (Kingston CF) is growing - in 3 years we’ve doubled our staff team thanks to a grant from the City Bridge Foundation and to date we’ve awarded over 130 grants to local charities, and community groups, who share our vision to build stronger communities where everyone’s needs are met.  We are a Place Based Giving scheme that is part of the London Funders movement.

We have also developed and delivered new participatory grant making programmes for the benefit of local individuals and families.

Now we’re looking for a confident, creative, and proactive Development Manager to join our small but dynamic Kingston CF family and develop and manage our fundraising development programme for both corporate and individual giving.  This role is the perfect fit for someone with entrepreneurial flair looking to make a real difference - both by helping to raise money for the Foundation’s vital work, and by ensuring our supporters feel valued and supported.

You’ll have innovative ideas to help us to secure new partnerships and nurture new and existing relationships to mobilise local giving. As an experienced fundraiser with a proven track record of securing major gifts or corporate partnerships at the four figure level, you’ll have a can-do attitude and a capability for developing strong networks and contacts.

You will be outcome orientated and a motivated self-starter with excellent communication skills too.

Experience

• At least three years of proven successful experience in major gifts or corporate partnerships fundraising of four figures or more.
• Proven ability to manage and develop diverse relationships.
• Excellent written and oral English language communication skills.
• Experience in writing and delivering persuasive copy for supporters.
• Thorough understanding of data protection and, specifically, UK GDPR requirements pertaining to fundraising and sponsorship work.
• Full understanding of fundraising guidelines the code of fundraising practice.
• Experience of using Salesforce or a similar CRM.

Essential skills

• Have excellent IT skills, including Office 365 / Excel.
• Have good communication and presentation skills.
• Proven ability to work on own initiative and as part of a team.
• Excellent organisational skills.

Kingston CF have no formal offices, this role is primarily home-based, with meetings in Kingston upon Thames and co-working days. 

About Kingston Charitable Foundation

Kingston CF launched as an independent charity in January 2021, following eight successful years as local community fundraising project, Love Kingston. We are a small, dedicated team with over 30 years' third sector experience between us, and we work closely with our very supportive Board of Trustees.

Our mission is to:

• Identify where social needs exist in our area through commissioning, publishing, and utilising the best research available

• Provide funds to local support groups that have the expertise to alleviate need, enrich people’s lives and improve their life chances

• Inspire and engage with local donors to help build sustainable long-term funds to support our vision

• Build sustainable funds to increase the level of immediate and long-term resources available to organisations with charitable purposes across the borough of Kingston upon Thames

By awarding grants, Kingston CF enables community groups and small charities to continue to deliver much needed services and support across the borough. Our staff costs are entirely grant funded from other organisations, so that of every £1 raised through fundraising, 90p goes directly to these good causes supporting local people in our shared community.

There has never been a better time to join our ambitious team; Kingston CF is currently Charity of the Year for Kingston Chamber of Commerce, and we are undertaking Peer Research this summer, into ‘What Kingston Thinks’ with Rocket Science to inform and support the shaping of our strategy for the next 3 years.

To apply, please complete a covering letter to submit with your CV and our monitoring form

Job Title: Membership and Elections Manager

Reports to: Head of People and Resources

Line reports: Membership Administrator

Contract terms: 35 hours per week 

Salary: £53,694-£55,168

Location: London based with hybrid working

 The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Main Purpose

This role is an exciting opportunity for you to play a leading role in the development and delivery of our new membership strategy. You will understand membership dynamics and ensure members experience a personalised approach that guarantees value to them.

You will work closely with colleagues to ensure that the membership offer and experience is optimised. This includes our regional and devolved nation leads, where you will support our activities, recruitment and engagement of members in these areas.

You will drive member engagement and lead the recruitment and onboarding of new members to the College as well as manage the promotion and election process for member opportunities within the college.

You will also represent the college both nationally and internationally, working closely with the Head of Communications and Engagement to build on our presence and voice, reaching new audiences and attracting new members.

Key responsibilities

•  manage resources and budgets, working collaboratively with internal and external stakeholders while developing and delivering strategic and tactical plans
• deliver the college membership strategy, working to ensure relevant employees and College members are involved in the activities identified to drive innovation and improvements
• provide clear and concise membership reporting to help key stakeholders understand our membership position and any areas of concern or opportunities for growth
• ensure membership value proposition is clearly communicated and understood across the organisation and ensure all website content is up to date and consistent
• keep abreast of best practice in membership recruitment, retention and the external environment through networking and professional development opportunities
• ·analyse member data, survey outputs and external environment to identify trends, gain insights and intelligence which inform the value proposition
• support communications and engagement team on member segmentation and lead on the development of automated personal and targeting messaging at appropriate stages in the membership life cycle
• actively promote the diversity of members by identifying and removing barriers and acting internally and externally as a champion for equity, diversity and inclusion
• manage a £1m+ budget, including achieving income targets and monitoring expenditure against forecast
• manage the Membership Working Group to maximise strategic impact and new approaches to membership services
• oversee the collection of annual membership subscription fee which account for almost a third of the Colleges annual income
• work collaboratively with colleagues both internally and externally to organise national, regional and international opportunities to grow our membership. Travel extensively to represent the college and promote the member offer at these events
• lead and support the team, including through the identification and delivery of professional development opportunities
• manage the integrity of membership data in compliance with UK GDPR

Elections

• plan and organise the College elections, working collaboratively with all relevant departments and committee managers to ensure a seamless recruitment process
• drive member engagement during elections through clear communication, marketing of opportunities and outreach to eligible members
• communicate with unsuccessful election applicants to sensitively inform them of the election result and ensure they remain an engaged member and signpost them to other opportunities that may be suitable for them
• ensure equity, diversity and inclusion is at the core of our recruitment processes to ensure the college governance structure is representative of our membership and wider society
• maintain an overview of all committee appointments and vacancies
• manage the onboarding process of new appointments with the support of the College Executive Assistant
• measure and monitor election rounds to report successes as well as identify future opportunities and implement improvements to systems and processes
• provide election reports and insights to the Board, Honorary Secretary and SMT when required

To undertake other duties as required:  

• Undertake any other reasonable duties as required by the College
• Regular travel is expected, including attendance at events, Conferences and overnight stays. Working outside normal hours may also be required from time to time on key projects 

Person Specification

Knowledge, Qualifications and Experience

• strategic experience in a membership or donor-based organisation
• processing direct debit subscriptions
• CRM and/or membership databases knowledge
• leadership & management qualification or relevant experience

Skills and Abilities

• a proven track record of delivering positive results in a membership environment
• ability to deliver strategic aims/priorities and meet challenging targets
• can use discretion and apply guidelines sensibly and consistently
• ability to work accurately and methodically under pressure and with conflicting demands
• can deal with a varied workload, multi-task and work to tight deadlines
• ability to work and communicate effectively with people at all levels, including staff and clinicians

Personal attributes

• work professionally and ethically in line with our values of Inclusion Integrity, Innovation and Improvement
• support the Head of People and Resources with other aspects of the department’s work
• participate in personal and organisational development activities
• commitment to equity, diversity and inclusion with an understanding of how this applies to own area of work
• committed to continuing professional development
• solution orientated with a drive to find opportunities for improvement and innovation

Inclusion and Diversity statement 

RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.  

Our values are: 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

• being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

Staff benefits

We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits:

• Hybrid working ( 2 days in the office, three from home)
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
• 1 day of paid leave to move house
• Enhanced parental leave

Planning for your future:

• Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
• Life assurance of 4x of base salary

Career development

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
•  Study loans

Travel

• Season ticket loan
• Cycle to work scheme

Wellbeing

• Summer Fridays (staff can finish 90 minutes early from 17th July – 31st August)
• Enhanced Employee Assistance Programme (with access to free counselling sessions)
• Health cash plan

How to apply

Please submit a 2-page CV and 1-page covering letter  The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.

Interviews will be held at our office in Euston on Monday 15 July. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 12noon 8 July.