Advice Jobs
East London Students' Union is a progressive charity that supports around 24,000 students that study at the University of East London. We are based in one of the most diverse boroughs in Europe and our membership proudly reflects the communities where we are based.
Our purpose is to support and empower our students by representing their views and providing a range of supportive services, events and activities to make university life the amazing experience it should be. Our Docklands offices were fully refurbished last year. We're currently refurbishing our common rooms and reception area. Earlier this year in Stratford, we launched an excellent new space with sitting around areas, reception, performance rooms and meetings room.
We're now working to build a students' union that champions their aspirations and can deliver what's needed to make a difference. We're excited about this and have invested in several new posts to give us the expertise needed.
If you are excited by the opportunity to help us do things differently, empower others and build a students' union that can better support our students, then we could have a role for you. If you can operate in environments where change is continual, challenges multi-faceted and where solutions require innovative thinking, you'll thrive here. You'll also need to be self-driven, able to operate with autonomy and be able to balance competing priorities.
You’ll provide impartial advice to students on academic matters, and represent and support students in meetings and panels in more complex cases. You’ll use your experience to help us do more preventive work to help our students to take action on their own behalf. You’ll have excellent attention-to-detail and maintain accurate and comprehensive casework notes.
This is a maternity cover position for approximately one year from late February 2025. Exact dates are negotiable.
Diversity is one of the defining features of life at UEL, with over 180 nationalities represented in our student body. Within Newham, where we are based, over 74% of residents are from Black, Asian and minority ethnic communities. As we grow our staff team, we are passionate about making our teams representative of the students we support and the communities we operate in. We therefore especially welcome applications from Black, Asian and minority ethnic candidates and other candidates typically underrepresented in leadership.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role includes directly supporting a caseload of clients alongside supervising day to day advice team operations. You will complete weekly and monthly reports, identifying any issues and working with colleagues to overcome them. You will play a crucial role in monitoring key performance indicators, analysing data, and facilitating communication within the team.
The Advice Team Leader will support the Projects Manager in ensuring high quality advice and service is provided to clients and is the first point of contact for colleagues for any advice query.
Registered Charity
21 - 50
To improve energy efficiency, alleviate fuel poverty and reduce the impact on the environment through energy and sustainability projects.
The client requests no contact from agencies or media sales.
Thank you!
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role will play a critical role in delivering and developing our UK wide Advice and Support service, ensuring it works seamlessly with our outsourced Helpline and delivers real impact for older people in or facing financial hardship. You will also work closely with the Director to inform the future design and delivery of these services.
You should have experience of leading and managing a similar high volume, multi-channel remote service with demonstratable success in identifying and implementing service improvements.
You will have a deep understanding of issues affecting older people in financial hardship in the UK and an understanding of how Advice and Support interventions can improve lives.
This role could either be contracted to our London office, or homebased. Regular travel to our London office will be required, regularly if homebased, and a minimum of once a week if contracted to the London office. The ability to travel across the UK, including to Scotland, is also required.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week.
Salary (pro-rata if part-time):
Hybrid working in London (minimum one day per week in the office): £65,678 per annum
Homebased (with regular travel to London): £59,115 per annum
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend minimum one day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on the Careers page on our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS will be required for this role.
Closing Date: Sunday 12 January 2025, 11:59pm
Registered Charity
101 - 500
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.
The client requests no contact from agencies or media sales.
Thank you!
Citizens Advice New Forest is seeking an Advice Operations Manager to lead our dedicated team of staff and volunteers in delivering exceptional, high-quality advice services to our community. This is a pivotal role, working closely with the Chief Executive to oversee the daily running and development of our advice operation, including face-to-face support for our most vulnerable clients to meet evolving community needs.
We are looking for someone with:
- Proven leadership skills and the ability to inspire and support a diverse team.
- Strong operational management experience, ideally in advice services or a similar environment.
- A good understanding of welfare benefits, housing, employment, and debt advice.
- A commitment to equality, diversity, and inclusion in all aspects of their work.
- Excellent communication and collaboration skills to work effectively with stakeholders across the district.
Whether you’re experienced in advice services or have transferable skills from another sector, we’d love to hear from you. We welcome candidates who are proactive, adaptable, and passionate about making a difference, with the opportunity to grow professionally within our supportive and flexible workplace.
Key responsibilities include:
- Ensuring the smooth and high-quality delivery of our Generalist Advice Service.
- Overseeing staff and volunteer recruitment, training and performance.
- Managing compliance with legal and regulatory requirements, including safeguarding and quality assurance.
- Supporting advocacy efforts to address issues affecting our clients at local and national levels.
Citizens Advice New Forest is committed to equity, diversity, and inclusion and actively encourages applications from people underrepresented in our organization and sector, including people of colour, LGBTQ+ people, and disabled people.
To Apply:
Please send your CV and a cover letter (no more than 500 words).
Closing Date: Monday 6th January 2025, but applications will be reviewed on a rolling basis.
Join us and help make a difference in our community. Together, we can solve problems, advocate for change, and create a better future for everyone.
The client requests no contact from agencies or media sales.
Thank you!
Location: office based or hybrid/remote for trained caseworkers
Hours: 37 per week (full time)
Responsible to: Project Manager
Applications closing date: 2 January 2025 (9.00am)
Reserved interview dates: 8-9 January 2025
Are you an experienced money advice caseworker, or do you aspire to be one through accredited training? Are you passionate about helping others take control of their finances?
We’re looking for a proactive and compassionate individual to join our team as a Money Advice Caseworker or as a Trainee Money Advice Caseworker. In this vital role, you’ll deliver comprehensive debt advice through casework, phone and email and liaise with third parties on behalf of clients. A key focus will be helping clients maximise their income through the uptake of eligible benefits.
Our ideal candidate is an effective communicator with strong negotiation skills and the ability to handle a varied caseload under pressure while meeting targets. You’ll need a solid understanding of interviewing techniques and the ability to maintain accurate and detailed case records.
If you’re ready to make a meaningful impact in your community by delivering holistic, client-focused advice, this opportunity is perfect for you.
You’ll have the option to work from one of our North Yorkshire offices: Northallerton, Richmond, Malton, Scarborough, Selby, Harrogate or Skipton. Hybrid/remote working options are available for trained caseworkers.
Thank you!
If you are interested in leading a service that helps to empower women and birthing people and their supporters with advice and information about human rights through pregnancy and birth, please read on and download our recruitment pack for more information about Birthrights and the role.
About Birthrights:
Birthrights was founded in 2013 with the understanding that at the heart of the poor experiences and outcomes of maternity care for so many people in the UK, is a consistent failure to listen to the voices of women and birthing people and a disregard for their fundamental human rights. We champion the rights of women and birthing people through information and advice, training, campaigns, research and legal action. You can read our 10-year strategic framework here Strategy - Birthrights
About the role:
This is a hugely exciting opportunity to join Birthrights’ Senior Leadership team and play a key part in supporting Birthrights’ meet its ambitions and achieve its potential.
We are seeking an experienced service manager who can help us reach women and birthing people, particularly the most marginalised communities, and respond to their enquiries with expert advice in a trauma informed, culturally competent and empathetic manner. We want to equip women and birthing people and their supporters with information and advice to advocate for their rights and navigate a maternity system in crisis.
About You:
You will be resourceful and organised, with excellent co-ordination, management and administration skills. You will be able to understand what information is required and how to analyse data and intelligence to manage, review and improve a service area. You will be able and willing to work with a wide range of people to support, inspire, challenge and coach others and work collaboratively towards Birthrights’ commitment to anti-oppressive practices
You can find out more about the role in our recruitment pack. We still want to hear from you even if you don’t meet all our criteria. Please tell us about experiences that have not been included here, but that you feel might be relevant to this role.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The School Housing Advice Support Project builds on the success of a pilot program and aims to provide tailored housing advice and support to families, particularly those living in temporary accommodation (TA). The project will launch at one primary school in January 2025 and expand to three additional schools from February 2025.
The initiative offers practical housing advice, casework, workshops, and legal support through a collaborative partnership between Kineara and Southwark Law Centre. It also addresses challenges such as poor housing conditions, legal proceedings, and impacts on families' health and wellbeing.
About the role
We are looking for an experienced, motivated and compassionate support worker to deliver housing advice and practical support to parents from four Primary Schools in Southwark. This role involves conducting housing surgeries, providing follow-up casework, and running workshops to empower clients with the knowledge and skills to address their housing-related issues. The successful candidate will work closely with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. The role will be based mostly in Southwark, and you will be working in partnership with schools, community organisations and the council to coordinate tailored support for each client to avoid eviction and sustain tenancies, address suitability of the property, mediating with landlords where necessary and providing advice for onward housing when needed. The objectives of these programmes are to avoid evictions, sustain tenancies or move to a better suited property, improve wellbeing and awareness of tenancy rights and housing polices.
About you
You will have experience of working with families and individuals with complex needs. You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change. You will have excellent interpersonal skills, knowledge of housing policies and tenants' rights, experience of delivering holistic support, be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity, and inclusion in all aspects of work. To work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.
About Kineara
Kineara is a unique community interest company and Charity that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
Registered Charity
6 - 10
Breaking barriers to secure housing, education and employment
The client requests no contact from agencies or media sales.
Thank you!
About Us
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
The Role
We have a fantastic opportunity for someone to join us in the position of Energy Adviser, to work on either a full or part time basis. Job share applications are also welcome. This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.
NEA’s Energy Advisers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. Their main role is to provide one to one advice to clients referred through the charity’s Warm and Safe Homes helpline and to deliver energy advice presentations to groups. They also get involved in a range of tasks to support these activities. Energy Advisers sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.
This post is subject to enhanced vetting and barring check.
What you will need to succeed
Working within our Communities Directorate you will have demonstrable experience of delivering Energy Advice and helping others. Therefore, it is vital that you have empathy, confidence and knowledge of the issues facing vulnerable low-income households.
You will have knowledge and understanding of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.
You will also have knowledge of assistance available for energy efficiency improvements to low-income households.
You will be an excellent communicator, with proven experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders – with the desire to make a positive difference to people’s lives.
The successful candidate will operate within Yorkshire and the Humber, East Midlands or Eastern region of England. Home working and office-based locations are available depending on your proximity to a NEA office. Preferences will be discussed with candidates at interview. Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
We are offering:
- £28,163 – £33,205 (FTE) – Scale 5-6, Points 12-22 (plus £3,300 London Weighting if applicable). New appointments are usually made at the starting point of the scale.
- 11½% non-contributory pension.
- 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
- Flexible working arrangements including the opportunity for Hybrid working.
- Enhanced family friendly payments.
- Employee Assistance Programme.
- Employee benefits platform.
- 2-Year Fixed Term Post.
The closing date for all applications is 12:00 noon Monday 13 January 2025. We anticipate interviewing the two weeks commencing Monday 20 January 2025. Full details of the posts and an application form are available on our website.
How to apply:
Apply online by clicking 'apply via website'.
Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post.Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.
Thank you!
ABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
THE ROLE
We have a fantastic opportunity for someone to join us in the position of Benefits Entitlements and Claims Support Officer, to work on either a full or part time basis. Job Share applications are also welcome.
This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6 million households in the UK.
NEA’s Benefits Entitlements and Claims Support Officers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. The post holder will be responsible for giving comprehensive benefit entitlement advice and support to householders. The post holder will obtain relevant information about a client’s circumstances and offer accurate guidance about potential eligibility for additional benefit entitlements. This will include the completion of application forms as appropriate. Advice will be given over the phone, via online contact and in face-to-face settings where appropriate.
WHAT YOU WILL NEED TO SUCCEED
You will have a good understanding of Welfare Rights, including entitlements, systems, claim processes and current legislation and practices. Demonstrable experience of providing advice via telephone and face to face.
You will need good organisational skills, excellent communication skills as well as an understanding of the needs of low income, vulnerable or disadvantaged householders.
NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions. Home working and office-based locations are available depending on proximity to a NEA office. Preferences will be discussed with candidates at interview. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.
WE ARE OFFERING
· £28,163 – £33,205 (FTE) – Scale 5-6, Points 12-22 (plus £3,300 London Weighting if applicable). Appointments are usually made at the starting point of the scale.
· 11½% non-contributory pension.
· 25 days annual leave (FTE) plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
· Flexible working arrangements including the opportunity for Hybrid working.
· Enhanced family friendly payments.
· Employee Assistance Programme.
· Employee benefits platform.
· 18-Month Fixed Term Post.
The closing date for all applications is 12:00 noon 13 January 2025. We anticipate interviewing the two weeks commencing 20 January 2025. Full details of the posts and an application form are available on our website.
HOW TO APPLY:
To apply click 'apply via website'.
Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.
Thank you!
About Us
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
The Role
We have a fantastic opportunity for someone to join us in the position of Energy Adviser, to work on either a full or part time basis. Job share applications are also welcome. This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.
NEA’s Energy Advisers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. Their main role is to provide one to one advice to clients referred through the charity’s Warm and Safe Homes helpline and to deliver energy advice presentations to groups. They also get involved in a range of tasks to support these activities. Energy Advisers sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.
This post is subject to enhanced vetting and barring check.
What you will need to succeed
Working within our Communities Directorate you will have demonstrable experience of delivering Energy Advice and helping others. Therefore, it is vital that you have empathy, confidence and knowledge of the issues facing vulnerable low-income households.
You will have knowledge and understanding of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.
You will also have knowledge of assistance available for energy efficiency improvements to low-income households.
You will be an excellent communicator, with proven experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders – with the desire to make a positive difference to people’s lives.
The successful candidate will operate within the North-East of England, ideally within a commutable distance to our headquarters in Newcastle upon Tyne. Home working and office-based locations are available depending on your proximity to a NEA office. Preferences will be discussed with candidates at interview. Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
We are offering:
- £28,163 – £33,205 (FTE) – Scale 5-6, Points 12-22. New appointments are usually made at the starting point of the scale.
- 11½% non-contributory pension.
- 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
- Flexible working arrangements including the opportunity for Hybrid working.
- Enhanced family friendly payments.
- Employee Assistance Programme.
- Employee benefits platform.
- 2-Year Fixed Term Post.
The closing date for all applications is 12:00 noon Monday 13 January 2025. We anticipate interviewing the two weeks commencing Monday 20 January 2025. Full details of the posts and an application form are available on our website.
How to apply:
Apply online by clicking 'apply via website'.
Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post.Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.
Thank you!
About Us
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
The Role
We have a fantastic opportunity for someone to join us in the position of Energy Adviser, to work on either a full or part time basis. Job share applications are also welcome. This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.
NEA’s Energy Advisers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. Their main role is to provide one to one advice to clients referred through the charity’s Warm and Safe Homes helpline and to deliver energy advice presentations to groups. They also get involved in a range of tasks to support these activities. Energy Advisers sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.
This post is subject to enhanced vetting and barring check.
What you will need to succeed
Working within our Communities Directorate you will have demonstrable experience of delivering Energy Advice and helping others. Therefore, it is vital that you have empathy, confidence and knowledge of the issues facing vulnerable low-income households.
You will have knowledge and understanding of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.
You will also have knowledge of assistance available for energy efficiency improvements to low-income households.
You will be an excellent communicator, with proven experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders – with the desire to make a positive difference to people’s lives.
NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions, however we would particularly welcome applications from those living in Kent and the South-East. Home working and office-based locations are available. Preferences will be discussed with candidates at interview. Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
We are offering:
£28,163 – £33,205 (FTE) – Scale 5-6, Points 12-22 (plus £3,300 London Weighting if applicable). New appointments are usually made at the starting point of the scale.
- 11½% non-contributory pension.
- 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
- Flexible working arrangements including the opportunity for Hybrid working.
- Enhanced family friendly payments.
- Employee Assistance Programme.
- Employee benefits platform.
- 18-Month Fixed Term Post.
The closing date for all applications is 12:00 noon Monday 13 January 2025. We anticipate interviewing the two weeks commencing Monday 20 January 2025. Full details of the posts and an application form are available on our website.
How to apply:
Apply online by clicking 'apply via website'.
Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post.Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.
Thank you!
Location: Remote with minimum 4 days per month in our Mold office and travel to other bureaux in North Wales when required.
Could you assist us in ensuring the effective delivery of our Single Advice Fund contract throughout North Wales?
About Us
Citizens Advice offers confidential advice for free online, over the phone, and in person. We give people the knowledge and confidence they need to find their way
forward—whoever they are and whatever their problem.
There are six Citizen Advice Bureaux in North Wales, which have recently formed a consortium to work together to deliver support across North Wales.
The Single Advice Fund, is money the Welsh Government makes available to organisations to support people in Wales with a range of issues, including debt, discrimination and benefits.
What will a Programme Delivery Manager's job involve?
As a programme manager, your typical day will involve:
- Liaising with partner bureaux across North Wales to ensure they are clear on the contract delivery and are supported
- Facilitating the development of standard ways of operating to ensure good service is delivered throughout the region
- Reporting on the delivery of the contract
- Managing any risks and issues that may arise with the contract delivery
What will a Programme Manager need to be successful?
- Experience in managing contracts and working with funding bodies, preferably national government although not essential
- Experience working in a matrix management environment, managing multiple different stakeholders
- Knowledge of programme or project management approaches
- Experience in developing and managing contract progress and performance reporting, presenting information clearly and concisely
- Experience in ensuring programme issues and risks are managed
- Managing internal and external relationships, helping to negotiate solutions to complex problems
In return for your dedication and expertise, you’ll get:
- Holidays: 33 days annual leave (including bank holidays)
- Pension scheme: Up to 5% contributory pension.
- Flexible working: We do our best to accommodate your preferred work style.
- Learning & Development: We offer comprehensive learning to support you in your current and future roles
- Wellbeing Assistance: Access to mental health and wellbeing assistance.
- Team Working: Champion our mission in a collaborative team.
The deadline for applications is midnight Thursday 23rd January 2025.
EDI statement
At Citizen Advice, we pride ourselves on our diverse workforce and ensuring an inclusive environment for all our staff and volunteers. We particularly welcome applications from minority ethnics and disabled people.
Closing Date: Thursday 23rd January 2025.
Interview: 31st January 2025
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Lincoln SU
Predominately, as a Charity, we aim to ensure that all our members get the most out of their student experience at the University of Lincoln, whatever their interests or aspirations. We support students in numerous ways, such as facilitating a range of opportunities for extracurricular activities including sports and societies and volunteering opportunities, as well as engaging with Campaigns Groups, academic representation and running an Advice Centre advising on financial, academic, housing and wellbeing concerns. We have been blessed with a highly engaged staff team who all work to understand that they are making a real change to our members’ lives every day they come to work.
In addition to our Charitable work, the Charity oversees four trading subsidiaries. These companies range from providing licensed trading facilities for Students and the local community in our Engine Shed, Towers, and The Swan operations, to providing an accreditation scheme as well as a very successful tech company. The profits from these commercial companies are then re-invested into student opportunities and support.
We are looking for staff who want to work in a challenging but unique sector, who have the right culture and professional standards that we need to drive the organisation forward in to the future. We have fun and aim to create an exciting, vibrant and diverse working environment, whilst maintaining high professional standards and ensuring expectations are met.
Within this role you will support the Student Advice & Support Manager to run a professional advice service and Housing Accreditation Scheme, and delivery of high quality, independent advice and support to our members. Within the Housing Accreditation the role supports with administration, marketing and diaries.
About the Role
This is an exciting opportunity for a Student Support & Advice Coordinator to join a fast growing, dynamic and award-winning organisation. The University of Lincoln Students’ Union is a not-for profit, value led organisation which exists to represent the interests of the 17,000 students and support their wider student experience through extracurricular activity.
In this role you will support the Student Advice & Support Manager to run a professional advice service and Housing Accreditation Scheme, and delivery of high quality, independent advice and support to our members. Within the Housing Accreditation the role supports with administration, marketing and diaries.
Details of this post and of all our vacancies, plus details on how to apply, can be viewed on the Lincoln SU website.
If you have any queries or if you require any reasonable adjustments to be made throughout the recruitment process, please contact us.
Interviews for this role are being held on an ad hoc basis, therefore we encourage applicants to apply promptly to avoid disappointment.
The University of Lincoln Students' Union is committed to being an equal opportunities employer.
Thank you!
Using Anonymous Recruitment
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Come and make a difference by joining our team reaching people who find it most difficult to access advice. Lots of variety, working in Foodbanks, at other outreach locations, and with inpatients, as well as more traditional face to face and telephone specialist debt and benefit advice and casework.
Money Advice Plus work both locally in Sussex and nationwide. Our mission is to help people manage their money effectively, and our independent, confidential and flexible approach is tailored to individuals’ needs, allowing us to reach those who find it most difficult to access advice. You will be joining a large team of Money Advisers, based in our Hove and Eastbourne offices, who provide specialist level debt and benefit advice and casework across a range of projects.
We hope that you will hold a qualification in money advice, obtained either through the Institute of Money Advisers or the Money and Pensions Service. If you do not have a qualification, you must be prepared to work towards obtaining this, included some study in your own time. You will have excellent communication and digital skills, be comfortable delivering advice in person and by phone, and be able to plan and organise your work effectively.
Ideally, we are looking for you to be based in our Hove Office, to enable you to carry out face-to-face advice and outreach work. However, some homeworking on a flexible or regular basis will be considered if requested. If your location means that you are unable to work at least once a week in Hove, please contact Nick Vaughan (details in job pack) to discuss before making your application.
If you'd like to discuss the role before applying, please contact Nick Vaughan. Please tell us how you meet the Person Specification contained in the attached document when applying.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St Pauls Advice Centre we fight poverty and injustice in the community by providing professional advice and equipping people with knowledge and skills so that they and access their rights and fulfil their obligations.
Our Vision is a thriving community where people feel secure knowing they have a good standard of life built on equality and justice.
Our Mission is to fight poverty and inequality in our community by providing professional advice and equipping people with knowledge and skills so they can access their rights and fulfil their responsibilities.
This is an exciting time to join our small team as we embark on several projects to increase our reach and impact in the community. Your role as a Debt Supervisor will include delivering Debt advice and Casework under the Money and Pension Service (MaPS) funded debt advice project and supervising our other debt advisers and workers.
MaPS’ core objective is to make free of charge debt advice available to more people who need it and ensuring the needs of people in vulnerable circumstances are met, whilst achieving best value for money.
You will have proven experience within a similar advisor role, and outstanding communication skills, both verbal and written. You will demonstrate a detailed knowledge of relevant law and practice and show empathy and understanding of the issues faced by our clients. You will have experience of working in local communities, preferably in a bilingual context. You will also be able to show us that you have excellent problem solving, organisational and team working skills.
We describe St Pauls Advice Centre as friendly, local and here to help – if that sounds like you too, we look forward to receiving your application.
We are proud of our accreditation as a Living Wage employer and we offer flexible working and a generous benefits package:
· Starting salary: £36,124 (NJC 26)
· Working hours: 35 hours per week
· Fixed term contract to 31st March 2026
· Annual Leave: 30 days full time equivalent (pro rata)
· Extra 3 days annual leave between Xmas & New Year
· Pension Scheme: 5% employers contribution
· Employee Assistance Programme
Closing Date: Monday 13th January 2025 at 4 pm
Shortlisting will be on Tuesday 14th January and Interviews will be on Tuesday 28th January at St Pauls Learning Centre.
No CV’s or agencies please.
The client requests no contact from agencies or media sales.