Administrator Jobs in Basingstoke

Job title: Data & Analytics Manager 

Salary: £40,140 FTE (£20,070 for 16 hours per week) plus attractive benefits

Term: Permanent, part time 16 hours a week 

Based: Remote with option to work from office in London, SW4 if preferred 

Reports to: Networks and engagement lead 

Alliance Publishing Trust (APT) aims to facilitate the exchange of ideas among people in philanthropy working for social change. We aspire to contribute to building an effective, accountable and thriving philanthropy field by being a ‘critical friend’ to philanthropy worldwide.

To do this we produce Alliance magazine, the leading quarterly publication for philanthropy and social investment worldwide and respected in the sector for nearly thirty years. Providing a special in-depth feature on some key aspect of philanthropy and social investment, with contributors from around the world and expert guest editors as well as interviews, news, book reviews and conference reports.

We also produce over 700 items of online content per year: providing premium interviews and articles published exclusively every Tuesday; daily free-to-read news, conference reports and a space for thinking, debate and peer exchange among philanthropy practitioners worldwide; weekly coverage of climate and gender philanthropy, monthly columns and more. In addition to written content, we convene up to 19 events a year to discuss the latest topics in philanthropy with speakers and attendees across the globe. 

With a core staff team based in London, valued freelance support and a team of representatives around the world we  work with the leading organisations and practitioners worldwide to deliver our charitable mission. APT aims to create a culture of collective involvement where all team members can contribute to both the direction and processes of the organisation. We aim to be a fluid organisation, being able to introduce new ideas in quick time, enabling us to punch above our weight and deliver impact at a level beyond our size. We have an outstanding team in place and are in a positive period of growth as we look to meet our long term strategy for 2030. APT is proud to be both an accredited Living Wage Employer and 4-Day Week Employer.

Purpose

We are currently seeking a results-driven Data and Analytics Manager, with a strong technical background, a passion for data and proficiency with CRM systems. In this new role, you will be responsible for maintaining our customer relationship management (CRM) software and ensuring the accuracy of the data it contains, and you will project manage the presentation of data and analytics across the organisation. To excel in this role, you will need to be able to blend technical knowledge and expertise in data analysis and processes, with the ability to track and interpret insights into actionable plans to enhance communication outputs.

Main responsibilities

CRM management

· Collect, analyse, and track readership data, and extract meaningful insights to inform readership growth and decision-making 

· Ensure the CRM is well maintained and up to date both structurally and in terms of the data being added and stored

· Support the wider team in their regular use of CRM system and provide training as part of the onboarding process

· Collaborate with the subscriptions and marketing team to maximize customer acquisition and retention

· Troubleshoot data-related problems and manage ongoing maintenance internally and with relevant external agencies

· Ensure  APT’s GDPR policy and data protection practices are maintained and enacted

Analytics

· Track and develop key performance indicators of Alliance’s growing communications output

· Lead on creating analytics reports to effectively communicate insights of communications outputs, internally and externally

· Translate insights from analytics tools into actionable plans to optimise communications outputs

· Support the wider team to provide insights about our external communications to guide our editorial direction and inform-decision making

General

• Being an active team member and contributing ideas to the long-term development of Alliance
• Working on required tasks relating to any other APT projects

Person specification

Essential

· Excellent understanding of data analysis, administration and management

· Proficient with modern CRM tools and IT systems

· Proficient at digesting, understanding, and analysing large amounts of data

· Proficient with Google Analytics

· Ability to complete multiple tasks with multiple deadlines

Desired

· Knowledge of Analytics suites for Mailchimp and mainstream social media channels

· Proficiency with Excel and/or Power BI to produce data reports for internal and external purposes

· Experience of providing training on CRM systems

Benefits

Alliance Publishing Trust is committed to a happy and healthy place to work. We offer the following benefits to employees:

Included, but not limited to:

· Four-day work week

· Flexible working, both in terms of times and location

· Equivalent of 7 weeks of annual leave (including Bank Holidays) rising to 8 weeks depending on service

· Enhanced pension

· Life assurance

· Enhanced occupational Sick Pay

· Enhanced parental policies

· Critical illness insurance

· Health cash plan for items such as dental and opticians

· Monthly physical wellbeing stipend

· Mental wellbeing support app

· Interest free season ticket loan

· Interest free tenancy deposit loan

· Travel insurance

· Employee volunteering day

Application Process:

Deadline for application:  Friday 7 March 2025, 12.00am (midnight).

Please submit your CV and covering letter via the portal. In your cover letter you should address your suitability for this role based on the relevant skills and experience outlined in this job description. Please also state where you saw the job vacancy.

Interviews will be held on Thursday 13 March (in-person preferred but remote options available). Shortlisted candidates will be notified and invited by email prior. We are a small organisation and only successful interview candidates will be contacted.

Ideal start date: 31 March 2025, or as soon as possible. A job offer will be subject to the receipt of at least two satisfactory references and the right to work in the UK.

Since 2004 the MS Therapy Centre (NW) (MSTC) has been supporting those with Multiple Sclerosis to lead more positive, enriched lives by providing complimentary therapies, Oxygen treatment, support and wellbeing services.  It remains MS centric but also extends its reach to those with other neurological conditions, cancers and other specific conditions.

This is an exciting time to join our charity as we develop our new Centre based in Eccles alongside working on a strategy of cautious and sustained growth. We are looking for a dynamic and enterprising fundraiser to develop our work with trusts and foundations.  They must be as passionate as we are about helping our members attain all that they can and wish to achieve.

You will need to be a team player with excellent communication and people skills.  We require someone to be pro-active, resilient and good-humoured with excellent organisational and time management ability.  Whilst working remotely you must be able to commute to the Centre on a regular basis.  If you have a suitable background from working or volunteering in this area of fundraising then this could be an exciting opportunity for you.

To apply for this position please download the Job Description, Person Specification and Application form.

Since Rewilding Britain was formed in 2015 rewilding has moved from being a niche idea to playing a significant role in the fight against some of the biggest global challenges we face. Rewilding Britain is at the forefront of this change, acting as a catalyst for debate and action, and demonstrating the power of working with nature to build a sustainable world where people thrive. 

Rewilding Britain wants to see rewilding flourishing across 30% of Britain, reconnecting us with the natural world, sustaining communities and tackling the interconnected nature and climate emergencies. 

We influence policy, inspire public action and catalyse joined-up practical and financial support to help establish rewilding across Britain’s land and seas. Through our rapidly growing Rewilding Network we’re bringing together a community of rewilders - from land managers and farmers, to charities, community groups and national parks - to inspire and support each other to create a wilder, more prosperous Britain. It’s not too late - but we must act now.

We are now seeking an assistant to support our team to support rewilding innovation and growth. The Rewilding Network is now approaching its 4 year anniversary, and since its launch has reached a membership of over 1,000 members at various scales. We are also implementing our new 2025-2030 strategy which will work towards growing the movement of rewilding through providing additional support to practitioners rewilding on land and at sea. You will help us to support these practitioners through knowledge exchange and creating a vibrant community. This is an exciting opportunity to join our fast growing charity and directly contribute to the growth of the rewilding movement. The role will suit a recent graduate and we welcome applications from individuals early in their environmental career.

Job purpose: 

To assist with the management and development of our support for rewilding practitioners including through the Rewilding Network, our grant funding provision and the facilitation of events and gatherings.

Your responsibilities will include: 

In collaboration with our Rewilding Officer and Rewilding Manager, you will support the growth of the rewilding movement, including the Network. 

Responsibilities will include:

• Assisting with the day-to-day running of the Rewilding Network, including managing emails and queries 

• Supporting engagement with practitioners through the Rewilding Network community forum, network events, etc. 

• Organising webinars and online events, including assisting with calendars and managing attendees

• Supporting engagement with wider practitioners outside of the Rewilding Network

• Assisting with grants management, including our Innovation Fund and Challenge Fund

• Maintaining and assisting the development of our monitoring and relationship management systems 

• Helping to compile stories and shared learning from rewilding projects across Britain and Europe 

• Lending support as necessary to the development of initiatives delivered through the Rewilding Network and across the organisation as required.

Skills, experience and behaviours

Essential

• Exceptional organisational skills, and an ability to plan ahead, multi-task, balance multiple deadlines and produce high-quality work at pace

• Strong communications skills, both written and verbal 

• Some understanding of rewilding, including the practicalities for projects working on the land and/or at sea

• Experience of project and/or events administration within a customer-focused role

• Self-starter with the initiative and motivation to make things happen whilst working remotely

• Enthusiasm to learn on the job and develop skills

Desirable

• Degree or equivalent qualification in a relevant field, e.g. environmental sciences or land/ marine management

• Strong IT skills, with previous experience of using databases and CRM

• Experience of grants administration

This job description is not all encompassing and may change to reflect need. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.

Terms and conditions and staff benefits

This role will be full time (35 hours/5 days), but we welcome applications from those looking to work 28 hours or more per week. The salary is £23-27,000 F.T.E.

There will be some freedom for the person to determine their own working arrangements each week, within limitations, providing the work is delivered.

Rewilding Britain employees benefit from 25 days annual leave per year (pro rata for part time roles), rising to 30 days over 5 years. A generous employer-matched pension scheme is also available.

We are a virtual team who work from home and/or co-working spaces. We will support you to achieve a suitable virtual working environment. Some meetings are held face to face across Britain, so a willingness to travel with occasional overnight stays is desirable.

Equality in employment: Candidates will be shortlisted and selected according to suitability for the post without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, sex or sexual orientation.

Use of artificial intelligence tools: Rewilding Britain does not accept cover letters, presentations or answers to recruitment questions whose content is AI generated and we will actively screen for this as part of our recruitment process. Rewilding Britain does not use AI tools to review candidate applications; real people will review and shortlist applications.

Rewilding Britain is not a licenced sponsor at this time. Any offer of employment will be made subject to the provision of a valid right to work in the UK.

We are looking for an additional Community Engagement Officer to join our team working on a contract we hold with the Care Quality Commission.

Do you live in the south of England? (Please note that this role is remote but you should be based in the south of England and will be required to travel within that region).

Do you have a range of excellent communication skills?

Do you have the skills and experience of engaging with a diverse group of individuals, organisations and groups who represent seldom heard communities?

Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?

Are you able to be home-based and have the ability to travel to different locations in the South of England?

Do you want to develop your skills, knowledge and experience of inclusion and diversity and work closely with our Care Quality Commission colleagues?

Then this is the role you’ve been looking for!

What we are looking for:

· A thorough understanding of inclusion and engagement work

· A thorough understanding of seldom heard communities

· To be able work to a high standard with a demanding and ever-changing workload

· Good communication and presentation skills

· Enthusiasm and a positive attitude

· The ability to manage and prioritise a demanding workload

What you’ll receive in return:

· A supportive and collaborative team

· Training and development

· Attendance bonus

· 25 days annual leave plus bank holidays

· Life assurance

· Discounted shopping vouchers

We are looking for an additional Community Engagement Officer to join our team working on a contract we hold with the Care Quality Commission.

Do you live in the London or East of England region? (Please note that this role is remote but you should be based in London or the East of England and will be required to travel within those regions).

Do you have a range of excellent communication skills?

Do you have the skills and experience of engaging with a diverse group of individuals, organisations and groups who represent seldom heard communities?

Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?

Are you able to be home-based and have the ability to travel to different locations in London and the East of England?

Do you want to develop your skills, knowledge and experience of inclusion and diversity and work closely with our Care Quality Commission colleagues?

Then this is the role you’ve been looking for!

What we are looking for:

· A thorough understanding of inclusion and engagement work

· A thorough understanding of seldom heard communities

· To be able work to a high standard with a demanding and ever-changing workload

· Good communication and presentation skills

· Enthusiasm and a positive attitude

· The ability to manage and prioritise a demanding workload

What you’ll receive in return:

· A supportive and collaborative team

· Training and development

· Attendance bonus

· 25 days annual leave plus bank holidays

· Life assurance

· Discounted shopping vouchers

Use your business leadership skills to nurture the spiritual growth, personal development & social responsibility of children & young people.

About us

We are a provider of creative digital content for Catholic schools throughout England and Wales, with an ambition to expand our work into new areas. We use story - drama, narration, personal testimony - to speak to the hearts and minds of children and young people about the issues that most matter to them and most impact their lives. Presented through a Catholic lens, our programmes help pupils to navigate the complexities they experience growing up.

Our vision is a world where children and young people, alongside their teachers and parents, discover ‘life to the full’. Our mission is to nurture spiritual growth, personal development and social responsibility by sharing inspiring creative content through a Catholic lens. And our values flow from respect for the innate dignity and worth of every person, made in God’s image. 

The Role

We now seek a Director of Business and Finance to join our small Senior Leadership Team and provide business leadership to the next phase of our growth. We are fortunate to have a strong business model that is underpinned by a team of 12 fantastically talented staff. Your role will be to ensure that organisational decision-making and growth is guided by strong financial thinking, principles and planning, and strategic discipline.

The Person 

You will bring business leadership experience in an organisation at least of similar size and complexity, ideally in a growth context. You'll enjoy working in a rigorous but vibrant, creative culture, and will have a clear and demonstrable appreciation for the Christian and/or Catholic tradition and what it offers. This will lead to a passion for bringing the depth and richness of the Catholic vision to our culture and for helping children, young people, teachers and parents discover how to 'live life to the full'. 

If this sounds like you, please see the job pack attached and consider applying. Application deadline is 14th March 2025.

Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.

Reporting into the Content and Design Manager, you’ll take on a wide range of exciting projects. From helping us to develop our visual identity so it can thrive in a digital world and work on national fundraising and awareness campaigns. Also develop collateral for our digital channels and creating booklets, sub-brands and tool kits.

You’ll bring your creative flair to the role, pushing the boundaries with fresh ideas that align with our cause. With your keen attention to detail, deep understanding of the entire creative process and high standards, you’ll ensure that The Charity’s brand is consistently represented across all materials, both internally and externally. This is a great opportunity to not only showcase your skills but also make a difference in the lives of those we support.

WHO WE'RE LOOKING FOR:

You’re the type of person who thrives on challenges, working efficiently whilst maximising every design opportunity. You embrace the chance to think creatively and strategically, showcasing your expertise and laser sharp attention to detail as you grow and take on more responsibility as a designer. Your approach is user-focused and adaptable, excelling at time management, organisation and creative problem solving with strong layout and technical skills.

KEY ACCOUNTABILITIES:

• Lead the design and development of a wide range of marketing collateral, including posters, leaflets, website and email graphics, and social media assets for various Charity events and campaigns.
• Adapt and apply design concepts across multiple platforms, ensuring a cohesive visual identity.
• Collaborate closely with colleagues from different teams to develop accurate briefs and present compelling design concepts.
• Take ownership of design projects from briefing through to final production, including concept creation, incorporating feedback, presenting ideas, testing, and preparing files for all platforms.
• Innovate by exploring new design ideas, techniques, and methods to elevate the quality and creativity of design outputs.
• Ensure all projects are delivered on time, meeting high creative standards and stakeholder expectations.
• Source, create and manage visual content, such as photography, illustrations, infographics, and custom graphics.
• Assist in managing The Charity’s photo library, ensuring high-quality photography is easily accessible and well-organised for use across the organisation.
• Support design team administration, including managing equipment like cameras, maintaining the project filing system, and keeping projects updated in Trello.
• Develop the skills of The Charity by providing design basics and content creation training and supporting the Senior Digital Content Officer with photo training.
• Address and fulfil ad-hoc design requests as they arise, ensuring swift and effective delivery.

PLEASE SEE THE FULL JOB DESCRIPTION ON OUR WEBSITE

Job Title – Digital Content Manager (Maternity Cover)

Contract – 12 months fixed term contract

Hours – 21 hours per week

Salary – £24,300 per annum (£40,500 FTE)

Location – Remote, with meetings once a month at Coram Campus, Bloomsbury, London WC1N 1AZ

About Coram

Coram is the first and longest serving children’s charity in the UK. Established as the Foundling Hospital in 1739, today we are a vibrant charity group of specialist organisations – the Coram Group – supporting hundreds of thousands of children, young people and families every year.

We do this by championing children's rights and wellbeing and making their lives better every day through our range of services. These include reading support and life skills education in schools for 300,000 children, adoption services for children waiting to find a home, mental health support, cultural programmes, and legal advice and advocacy for thousands of children and families every year.

All of our work delivers across seven key outcomes for children and young people: A fair chance, A loving home, A voice that’s heard, A chance to shine, Skills for the future, No matter where and A society that cares.

About the role

Coram is looking for an experienced Digital Content Manager (maternity cover) to support the marcomms team on websites, analytics, internal comms and other related digital marketing tasks. This is a fast-paced and varied role that involves working on a number of different websites across the Coram Group of charities and providing advice and support to other colleagues.

The role will involve anything from day to day management of existing websites to project managing larger scale rebrands, website moves and new website projects from start to finish. It will also include analysis of web traffic via Google Analytics, managing Coram’s internal comms channels and overseeing the relationship with Coram’s digital agency for Google/Microsoft Ads.

We’re looking for someone who feels confident at working independently and managing tasks and projects, whilst also being able to work together with the central marcomms team and other teams across Coram. The successful person will have experience in managing websites using a range of content management systems and Mailchimp email service, as well as a broad knowledge of Google Analytics 4 reporting. Full training will be provided.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 10th March

Proposed interview date: w/c 10th March

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

We are looking for an additional Community Engagement Officer to join our team working on a contract we hold with the Care Quality Commission.

Do you live in the North of England region? (Please note that this role is remote but you should be based in the North of England and will be required to travel within that region).

Do you have a range of excellent communication skills?

Do you have the skills and experience of engaging with a diverse group of individuals, organisations and groups who represent seldom heard communities?

Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?

Are you able to be home-based and have the ability to travel to different locations in the north of England?

Do you want to develop your skills, knowledge and experience of inclusion and diversity and work closely with our Care Quality Commission colleagues?

Then this is the role you’ve been looking for!

What we are looking for:

· A thorough understanding of inclusion and engagement work

· A thorough understanding of seldom heard communities

· To be able work to a high standard with a demanding and ever-changing workload

· Good communication and presentation skills

· Enthusiasm and a positive attitude

· The ability to manage and prioritise a demanding workload

What you’ll receive in return:

· A supportive and collaborative team

· Training and development

· Attendance bonus

· 25 days annual leave plus bank holidays

· Life assurance

· Discounted shopping vouchers

Job Description

Job Title: Training and Development Officer

Location: Home-based, covering the Southwest

Salary: £26,000 (pro-rata), you’d get £15,600 (gross)

Hours: 29.6 hours to be worked flexibly over 4 days

Contract: 36 months fixed-term, Term Time Only

About us:

Learning through Landscapes is the UK’s leading school grounds charity, dedicated to enhancing outdoor learning and play for all. Our vision is a society where the benefits of regular time outdoors are valued and appreciated, and outdoor learning, play and connection with nature is recognised as a fundamental part of education, at every stage, for every child and young person.

We have unrivalled expertise based on three decades of experience, practical action and research. With offices in England and Scotland and staff based across the UK, our team and our accredited network of outdoor learning experts have the capacity to work nationally and internationally. Click HERE for more information.

What you’ll be doing:

As a Training and Development Officer, you will be working directly with teachers and other education staff supporting their journeys in taking curriculum learning and play outside and to utilise their school grounds. You will deliver LtL’s training and projects within diverse communities across a significant geographical area. This role is part of our exciting new climate change education initiative. It is essential that you are able and willing to travel the Southwest and throughout the UK, including overnight. For more details of the role see the Key Responsibilities document.

What you’ll need:

· Experience of delivering projects with diverse communities

· Experience of training and advising educational staff in primary or secondary schools.

· Experience of delivering outdoor nature-based and curriculum linked learning activities

· A passion for nature

· Experience of producing written materials; educational resources, reports, and similar project related communications

· Competent IT skills (particularly Microsoft Office, Teams and Outlook)

· Excellent planning and organisational skills with the ability to manage and deliver a varied workload

· Excellent problem-solving skills and ability to find creative solutions

· Good interpersonal skills

· An understanding of the role safeguarding plays in education

· Ability to work from home or suitable office-type venue

If you don’t have all of the above but feel it could be the role for you, talk to us!

What we offer:

· Flexible working

· Holiday, 28 days + bank holidays + a “birthday gift” day

· Laptop, phone and all travel & subsistence expenses

· Family & carer friendly policies

· Annual training package including: LtL Professional Accreditation in Outdoor Learning and Play, LtL Climate School 180 Network Training package

· Sick pay

· Pension scheme – 5% employer contribution

· Subsidised Christmas meal

· A supportive and welcoming team of colleagues, including our 20+ Delivery Team members.

We’re an equal opportunities employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We are actively seeking to increase diversity within our workforce and are committed to recruiting the best people on the objective basis of their skills, ability and experience. We offer a guaranteed interview to eligible applicants who choose to opt-in to the scheme and can demonstrate that they have at least 6 out of the 11 from the “what you need” list. To be eligible to apply via the Guaranteed Interview Scheme, you must be from an ethnic minority. Please state clearly in your covering letter if you are applying under the Guaranteed Interview Scheme.

We are happy to support with any reasonable adjustments that are needed within the recruitment process.

If you would like an informal chat about the role, please contact the HR Manager, Sarah Knott - see website for details.

To apply: Please send the following by email to our recruitment team, see our website for details.

· Your CV

· A covering letter explaining in no more than one side of A4, your interest in the role and the skills and knowledge you have that make you an ideal candidate

· Contact details (including email address and phone number) of two referees, one of whom should be your most recent employer.

The recruitment process:

The deadline for applications is 9 am on Monday 17th March 2025.

If you have not heard from us by 9 am on Thursday 20th March 2025, you have not been shortlisted.

Shortlisted candidates will be invited to interview (either via TEAMS or at a venue in the Southwest - TBC) on Friday 28th March 2025.

Candidates will be informed of the outcome of the interviews by Tuesday 1st April 2025.

Training and Development Officer

Key responsibilities:

The postholder will deliver training and consultancy to staff in (mainly) primary, Early Years and secondary school settings. The training and consultancy we offer is often bespoke and so all delivery team members contribute to the development of new courses and resources as required.

The training and consultancy may relate to one of our projects (such as Local School Nature Grants or Climate School 180) or be commercial training requested by a setting or local authority.

Flexibility is important as travel will be required and delivery sessions may take place after normal school hours. It will usually be your responsibility to communicate with settings to agree dates and times for delivering the training. The settings may be local or some distance away, so planning your diary to combine visits to reduce travel may be appropriate. When agreed, overnight accommodation and car hire (within budget) may be required.

What would a typical week look like?

Southwest

There is no ‘typical’ week but for a full-time trainer it could look like this. This would of course be scaled down for the 4-day role. The assumption for example purposes makes the starting place Exeter. 

Monday - Travel to Newquay for pm session.  Travel home afterwards. 

Tuesday - Travel to Bath for am session.  Travel to Bristol for twilight session.  Travel to Weston-Super-Mare postcode for overnight stay. 

Wednesday - Travel to Taunton for pm session.  Travel home.   

Thursday - Travel to Kingsbridge for twilight session. 

Friday - Admin day.

Service Desk Analyst – 1st/2nd Line

We are looking for a Service Desk Analyst to join the Technology Team, in this home based role. 

Position: SIT49 Service Desk Analyst – 1st/2nd Line

Location: Home Based, UK, Nationwide. However, occasional travel will also be required as part of this role (may include team meetings or other work-related meetings)

Hours: 35 hours per week

Salary: £28,857 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: This is a fixed-term contract for 6 months.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 21 February 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Desk and Infrastructure Manager within the Technology Team. In the Service Desk Analyst role, you will be responsible for receiving and logging all first-line technical queries and requests on the service management tool and offering direct support to internal customers for 1st & 2nd line incidents. 

The role is also responsible for the maintenance and management of technology assets. 

Key Accountabilities and Main Responsibilities

• Act as the first point of contact, providing local and remote users with technical support & requests.

• Provide IT Support to the organisation.

• Resolve IT incidents and service requests.

• Maintain asset register.

About You

Experience and Personal Attributes

• Direct experience of a service desk. 

• Good understanding of Microsoft technologies

• Good understanding of software applications. 

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further 

information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Service Desk Analyst – 1st/2nd Line, Service Desk Analyst, Service Desk Analyst 1st Line Support, Service Desk Analyst 2nd Line Support, IT Desk Analyst – 1st/2nd Line, IT Desk Analyst, IT Analyst. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Future Gardeners is starting a new phase of its activities to enable, manage and deliver horticultural education and training programmes delivered by partners in London and the South-East.The Fundraising Officer will take the lead in fundraising and managing the website.

We don't believe survivors of modern slavery should ever have to sleep on the streets. We're looking for a team player with great communication skills and a 'can do' attitude to join our small, supportive team in making sure survivors have a safe place to live. 

You'll combine your passion, organisation and collaboration skills to recruit, train and support hosts, process referrals and make guest placements. 

Hope at Home operates a hosting scheme for survivors of modern slavery and human trafficking in the UK.  We train and support hosts to welcome a survivor facing homelessness into their homes for an agreed time period.

KEY RESPONSIBILITIES

• Recruiting new volunteer hosts using networking and marketing skills including cold calling, following up warm leads and presenting at in person events.
• Supporting hosts with training, host support groups and staying in touch.
• Processing referrals and facilitating guest placements
• Building relationships with partner agencies 

For a full job description and person specification, please see the attached document.

EMPLOYEE BENEFITS

Holiday Entitlement

33 days FTE including bank holidays (19 days actual including bank holidays).

Training & development

We have a strong value for the personal growth and development of our staff, as such we actively encourage and enable our employees to undertake various forms of training and development to enhance their personal skills and abilities and to grow as individuals.

Other benefits

Monthly external supervisions, flexible working arrangements, staff wellbeing package, employee pension scheme, travel costs (including mileage) covered by Hope at Home, supportive team and plenty of cake.

Head of House and Operations

We dream of Waverley Abbey becoming a destination of encounter with God, providing a world-class service in all areas of hospitality, centred around simple excellence. A 5-star experience that allows each guest to understand that they are important to us, and we are here to serve them with kindness and excellence in customer service, which guests will feel in abundance. Guests will leave Waverley Abbey feeling restored, revived and refreshed, knowing that they are now part of our connected family.

The House Manager at Waverley Abbey House is responsible for the overall management and operation of the House and departments within it (including Reception, Reservations, Housekeeping, and Catering). The position collaborates with the Events Manager and the Food and Beverage Operations Manager to ensure the overall operation of the House and Estate is maintained daily and that the needs of the employees and guests are met and exceeded.

For key responsibilities and person specification please download job pack.

This role holds a Genuine Occupational Requirement under Schedule 9 of the Equality Act 2010 to be a practising Christian who assents to Waverley Abbey’s Statement of Faith.

If you’d like to apply, please provide your CV, and a cover letter that directly addresses the requirements of the job description, including why you are interested in the role.

We reserve the right to close applications early.

• Please note, an appointment will be subject to:  
• Evidence of Right to Work in the UK 
• Satisfactory references 
• A satisfactory Enhanced DBS disclosure (where applicable)
• Meeting Occupational Requirement criteria 
• Satisfactory completion of a probationary period 

Sound interesting? Apply now!

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