Administrative Assistant Jobs in City Of London

About the College

The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices.

The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK.

The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology.

Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care.

About you

You are an experienced administrator who enjoys working with senior leaders and supporting them with a variety of tasks on a day-to-day basis. This will suit you if you have experience as an Executive Assistant or business administrator with secretariat knowledge and ability to work with senior stakeholders. It is an opportunity to demonstrate your initiative, planning and communications skills and to help develop this visible role.

You will have experience in executive support in planning and managing a complex variety of tasks, busy schedules and meetings for senior leaders and managing communications at a senior level. Your business administration experience will be needed to lead and deliver a varied set of activities and processes that are required for College administration or delivery of key College governance processes.

Your focus on quality and detail will be coupled with an ability to proactively plan and prioritise a busy workload. You have a flexible approach to deliver the best outcome for stakeholders in a sensitive, confidential, and supportive manner. You enjoy working on your own initiative, can motivate and influence others.

The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College.

The overall responsibility of the People and Culture Administrator role is to support the smooth running of the Foundation’s People & Culture function. The role is responsible for the administration support to the People & Culture business area, specifically the business partnering team.  

The People & Culture Administrator will play a key role in handling people processes, employee records and provide general HR support, ensuring compliance with policies and procedures. The role will work collaboratively with the Talent Co-ordinator and People Operations Analyst to ensure the full spectrum of the People & Culture directorate is functioning effectively and efficiently. 

Key Responsibilities

People/HR Administration 

• Maintain and update employee records and HR databases, ensuring accuracy and confidentiality. 
• Liaise with the People Business Partners to prepare HR documents, such as contracts, carry out suitable checks (such as OH and DBS) and take up references. 
• Assist with People Operations Analyst with reporting, including tracking key metrics such as absence, turnover, and compliance. 
• Support the administration of People policies, procedures, and processes. 
• Handle general People/HR queries from employees, utilising suitable technology to track, escalate and close off queries. 
• Produce and send HR related letters and correspondence as required. 
• Develop and oversee an adequate, effective, and efficient electronic filing system for storing employee information 
• Support the People Business Partners in managing individual review cycles, sending reminders to managers when reviews are due and signposting staff and Line Managers to further support and guidance.  
• Working with the People Business Partners, collectively manage the 360 feedback surveys for end of year reviews.  
• Ensure reviews are completed on time and closed off on the relevant HR Information systems.  
• Work with the CPO, Head of People & Culture and Internal Communications Manager to develop People related content, for dissemination via Staff Gatherings, Foundation Hub, staff emails and system alerts. 
• Publish and maintain content on the Foundation intranet. 

Payroll & Benefits Administration 

• Assist the People Operations Analyst with payroll processing, ensuring timely and accurate submission of employee data. 
• Maintain records for employee benefits such as pensions, health insurance, and other schemes. 
• Support the administration of annual leave and absence tracking. 

Employee Relations & Compliance 

• Ensure compliance with employment laws, company policies, and GDPR regulations. 
• Assist in handling employee relations matters by supporting documentation and meetings. 
• Maintain and update People policies and procedures as required. 
• Support HR projects, including assisting the People Operations Analyst in delivering employee engagement initiatives etc. 

These responsibilities are not exhaustive, and the Foundation reserves the right to assign other duties commensurate with the role as required.  

Skills, Knowledge and Expertise

Skills & Abilities 

• Strong organisational skills with excellent attention to detail. 
• Ability to manage multiple tasks and prioritise effectively. 
• Excellent verbal and written communication skills. 
• Strong IT skills, including experience with HR systems and Microsoft Office (Excel, Word, Outlook, Teams and SharePoint). 
• Ability to handle confidential information with professionalism and discretion. 
• Problem-solving mindset with a proactive approach to challenges. 
• Commitment to and alignment with the Foundation’s values: Enterprising, Collaborative, Delivery-Minded, Inclusive 

Knowledge & Experience 

• Previous experience in an HR administration role is essential. 
• Understanding of HR processes, employment law, and best practices. 
• Experience using HR software/HRIS. 
• Experience in payroll or benefits administration is desirable but not essential. 
• Desirable - CIPD Level 3 qualification (or working towards), business administration qualification or qualified by experience. 

 (Please note interviews for this role will take place on Thursday 24th and Friday 25th April)

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

About Outward

Outward is celebrating 50 years of providing high-quality support and care services to vulnerable people in London. We are proud to empower the people we support to live fulfilling lives, make positive choices, and embrace opportunities that matter to them

 About the Role

Are you looking for a chance to develop your existing skills in housing management? Do you feel you can bring a fresh approach some new ideas and commitment to providing services that support our client groups?

Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals. We provide innovative and responsive housing, care and support services that promote choice and independence for people with a variety of needs including people with learning disabilities, autism, older people, young people and people with mental health support needs across North and East London.

Outward Housing Department provides housing management aimed at sustaining vulnerable people in their tenancies and assisting people to move on from short term services. We work with a number of registered housing providers and in conjunction with our Group partner Newlon Housing Trust to provide housing management to their supported housing homes.

As a Housing Assistant you will be expected to contribute to the efficient and effective administration of the Supported Housing Department and work closely with the Tenancy and Income Management Officers and the Housing Management Team in order to ensure that a comprehensive, sensitive and efficient housing management service is delivered to our tenants.

You ill also work as part of the Housing team to ensure a seamless service is provided across the income, housing management and maintenance functions of the department including liaising effectively with internal departments, landlords, and external agencies in relation to Housing Management matters.

The successful candidates will also have excellent organisational, administrative and IT skills, and a commitment to excellent customer service. 

Benefits

We value our staff and offer a comprehensive benefits package, including:

· 25 days annual leave (excluding Bank Holidays)

· Comprehensive Learning & Development Programme

· Cycle-to-Work Scheme

· Employee Assistance Programme (Health Assured)

· Pension Scheme and Death in Service Benefit

How to Apply

If you think you have the necessary skills and experience for this role please send your CV and a covering letter (preferably in one document). In your covering letter, outline your motivation for applying, how your skills align with the role, and highlight relevant achievements. In the subject line, please state clearly the role you are applying for and your name.

The closing date for all applications is on the 06th April 2025 however it is only an indicative date.

We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you.

Diversity at Outward

Outward applies its Equal Opportunities Policy at all stages of recruitment and selection.  Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.  Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.

If you are an Assistant Accountant looking for your next role in an organisation with a meaningful mission, the Royal College of Radiologists’ Accountant Assistant role may be the role for you!

The Assistant Accountant is a crucial role that sits in our high performing finance team. In this varied role you will manage the supplier approvals and payments including our corporate travel account, customer invoicing processes end-to-end, and perform bank reconciliations and posting information to the accounting system. You will provide an excellent customer service, using your strong verbal and written communications skills to deal with day-to-day queries through the shared finance inbox. You will also deal with a range of essential reconciliations to support the Management Accountant and month end processes. 
You will be collaborative, working alongside one other assistant accountant, ensuring all routine transactions and processes are completed in a timely and efficient manner. This is an excellent opportunity for someone looking to gain all-round experience in finance within fast paced environment.

What you’ll do: 

• Have day-to-day responsibility for administering the accounting system to ensure that the user hierarchy is maintained, new users are set up appropriately and that rights for processing, reporting and workflow are assigned correctly.
• Attend promptly to colleagues’, members’, customers’ and suppliers’ queries.
• Process all invoices and expense claims from receipt to preparation for payment.
• Generate regular payment runs to agreed timetable modifying it as required to accommodate disruptions.
• Distribute all sales ledger invoices as instructed.
• Provide credit control to the business according to finance policies, actively engage with and enter in to and keep records of dialogue for all debtors.
• Ensure all bank reconciliations are performed in a time appropriate manner and to the RCR’s standards.

What you’ll need:

• Experience of using a finance system, payment system and Microsoft applications, including experience of working in nominal, sales and purchase ledgers and cashbook
• Experience of working in a finance team in a similar role
• High level of accuracy and attention to detail
• An ability to multi task and work to tight deadlines
• Effective oral and written communication skills 
• Self-starter, confident to initiate and progress work, knowing when to consult or involve others

 
This is an exciting opportunity to join a fast-paced and forward-thinking team and organisation. If you are interested in finding out more about the Assistant Accountant role and the RCR please have a read of the candidate pack.   

 
Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (up to 60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We have an exciting vacancy for a new member of staff to join Transport for All to support the delivery of our vision: Transport Justice for All Disabled People. Transport for All is the disabled-led group breaking down barriers and transforming the transport system so disabled people can make the journeys we want, with freedom, dignity, ease and confidence. We work with our members to campaign for change, influencing governments, industry and the public.

This role will provide administrative support for the Research, Training and Consultancy team – a small team who work to ensure maximum impact. This role will support colleagues by undertaking administrative and organisational processes and tasks. 

You will need to be experienced in, or willing to learn about, the barriers disabled people face in transport and street space.

This role requires an organised individual who can problem solve and take a proactive approach to the tasks they are asked to complete to ensure that conflicting deadlines are met. The responsibilities listed below are not a complete list of tasks that will be required to be undertaken but provide an indication of the most common work required.

Your responsibilities

1. Communication

a. Manage multiple inboxes, responding to internal and external enquiries confidently and in a timely manner.

b. Draft, organise and format internal newsletters

c. Communicate with external clients & participants.

d. Attend meetings and events, taking clear and accurate minutes.

e. Manage pages on our website and ensure that content is kept updated.

f. Formatting and supporting colleagues with funding applications and funding requirements.

2. Organisation

a. Maintain accurate records of key activities, including updating statistics for impact reporting.

b. Organise logistics for events, meetings and training delivery sessions, including liaising with stakeholders, managing bookings, and ensuring access requirements are met.  

c. Organise and oversee administration for focus group and workshop attendance, including participation payments and venue booking, and ensuring access requirements are met.

d. Oversee maintenance of project schedule; updating project milestones and timeline, booking participants onto focus groups, communicating with participants/attendees.

e. Coordinate schedules to ensure the right people can get in the right room at the right time, including external stakeholders

f. Maintain accurate data entry and data management to support reporting and evaluation.  

Skills

We’re looking for someone who:

· Works independently and proactively.

· Is creative and enjoys problem-solving.

· Can manage diverse workloads and conflicting deadlines.

· Has excellent interpersonal, communication, and organisational skills.

· Is adaptable and able to pick up new skills and processes.

· Has a commitment to and understanding of the social model of disability

· Has a comprehensive understanding of Microsoft office Word, Excel and PowerPoint.

· Learns new skills required for the role in a timely fashion

Additional responsibilities

· Provide additional support as required when requested by Head of Research.

· General administrative tasks.

Visit our website to find out more and apply. We particularly welcome applications from people with lived experience of disability or chronic illness. 

Your new company
I am working exclusively with a wonderful historic membership organisation with a rich legacy spanning several centuries, located in the heart of central London. The associated charitable trust of this organisation provides grants to support educational research and aids small charities in their field. Both the company and the trust are located in an historic and stunning hall which also serves as a very sought-after venue for corporate events.

Your new role
This is a part-time position which can be over 3 full days or 4 shorter days. As an Administrative Assistant, you will provide essential support across multiple areas, including charity administration, accounts and events management. You will assist with the grant and prize administration, support accounts with various tasks and help organise and manage a variety of events throughout the year. Additionally, you will contribute to the smooth operation of the office by managing equipment and supplies.

What you'll need to succeed
To excel in this role, you will need to understand and appreciate the culture that comes with working in an organisation with a rich history and traditional values, which are reflected in its daily operations. You should be able to prioritise your workload and work to tight deadlines while being able to help in various departments. Confidence in using Microsoft Office (Outlook, Word and Excel) and experience with membership databases are essential.

What you'll get in return
You will receive a salary of £21,000 (60% of the pro rata £35,000 FTE) for 21 hours per week. Additional benefits include an employer's pension contribution of 15% of salary after the first year, a 15-day annual holiday per annum (pro rata 25 days for FTE), plus a 2-week Christmas closure period, health cover and Death-in-Service cover from the day you start. This is an office-based role with some flexibility to work remotely after a successful probation period.

What you need to do now
If you are ready to join a wonderfully respected organisation steeped in tradition and make a difference, apply now to become a part of their team.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our client is the independent regulator of charitable fundraising in England, Wales, and Northern Ireland. They stand up for best practices in fundraising, protecting donors and supporting the vital work of fundraisers. The organisation is seeking an Administrative Assistant to support its Casework and Governance teams, ensuring the smooth and efficient operation of their activities. The organisation offers a flexible hybrid working pattern, with two days per week in its central London office and 2 days working from home.

The organisation is committed to diversity, equality, and inclusion. They want their workforce to be truly representative of the society they are here to support and protect, enabling them to regulate effectively. They also want each employee to feel respected and able to give their best. They do this by operating a fair and inclusive recruitment process to reach a diverse pool of candidates. This is also supported by a range of policies that encourage a flexible and supportive working environment. Please let us know if you require any part of this application or interview process to be adjusted to accommodate your needs.

The Administrative Assistant plays a crucial role in our client's day-to-day operations, providing essential support to the Casework and Governance teams. Your responsibilities will include answering and dealing with incoming phone calls for the Casework team, managing corporate email inboxes, setting up and maintaining case files on a CRM system, and compiling case bundles. You will also assist with the preparation of meeting papers, take minutes, and provide general administrative support, including booking meeting rooms, managing post, and assisting with office management tasks.

To excel in this role, you should have experience dealing with the public on the phone, preferably in a customer-facing or regulatory environment, and possess excellent customer service skills. You should also have had experience of providing administrative support. As our work involves handling confidential information, discretion, and the ability to manage sensitive data are crucial. Proficiency in using Microsoft Office applications (Word, Outlook, and Excel) is required, along with effective communication, attention to detail, and the ability to manage competing priorities in a fast-paced setting. Experience using CRM systems (such as Salesforce), SharePoint, or knowledge of the charity or fundraising sector would be beneficial but is not essential.

Please note that in-person interviews will be held on Wednesday, 30th April 2025.

To apply, simply submit your CV. Should your experience be suitable, we will send you the full job description and arrange for a call to assess your suitability and discuss the role further.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

We are seeking a self-motivated Member Support and Administrative Assistant to play a key role in our friendly team. The successful candidate will liaise with colleagues across the organisation focused on membership, communications, marketing and delivery, and as a result get invaluable insight into these functions. Once established in post the successful candidate will also benefit from our nine-day fortnight working pattern (providing a long weekend twice a month).

Background Information

The PSHE Association is the national body for the school subject of PSHE (personal, social, health and economic) education. We are a charity and membership organisation that supports a national network of over 50,000 teachers and schools with resources, training and support. PSHE lessons cover some of the most pressing issues facing young people today including mental and physical health, relationships, staying safe online, economic wellbeing, careers and the importance of equality and diversity.

The successful candidate will be joining us at an exciting time for us and we are expanding our services to meet growing demand and have a series of events coming up in the summer term.

Terms of Reference

The post is offered on a full time basis, on a permanent contract with a six-month probationary period. The salary will be £24,000.

At the PSHE Association, we believe in a healthy work-life balance. That is why we offer a nine-day fortnight working pattern, giving our team every other Friday off (in other words a long weekend twice a month). We believe this gives employees more time to recharge and more time for what matters to them. This shorter working week benefit (equivalent to 32 hours per week on full pay) kicks in once employees have successfully completed three months of their probationary period, with a standard 35-hour working week in place up until that point. 

Our offices are based in central London, close to Russell Square, and this is where the role will be primarily based alongside some days working from home.

We are an equal opportunities employer. We particularly welcome applications from people of colour who are currently underrepresented in our team and actively encourage people with different backgrounds and skills to join us and positively impact our team and working practice.  Please note on your application if you have requirements (including accessibility requirements) for the interview(s).

Role description

The applicant will be expected to take on a variety of responsibilities associated with supporting our national membership of PSHE education teachers and other professionals. This will include fielding phone and emailed member queries in a timely and friendly fashion and logging queries and activities on our membership database. The role will also include supporting the organisation and administration of the office, including processing memberships and payments, and maintaining and updating our database of contacts, supporting online training event bookings and logistics as well as supporting the team as required.

Please see the attached Job Description and Person Specification for more details. 

Interview dates

Shortlisted candidates will be invited to attend an online interview on Tuesday 22nd April with the possibility of a second interview on Wednesday 23rd April in our London offices. The closing date for applications is the 10th April at 9AM.

Job title: Communications &  Administrative Assistant

• Location: Hackney Bridge, Queen Elizabeth Olympic Park, London, E15 2SJ

• Salary: 27k per annum depending on experience (pro-rata -3 days a week)

• Hours: 3 days per week (21 hours per week) office hours are 10am - 6pm with a few evenings and weekends, as needed. These hours may sometimes vary depending on business needs. Flexible working opportunities are available.

The deadline for applications is the 15th of April. 

Who are we?

The Outrunners is a running & movement charity based in Hackney that empowers young people through movement, supported by amazing volunteers and brands such as Nike, Moju, FIIT and Lacoste. We help boost the well-being, teamwork and communication skills for young people in East London. Our vision is to create an equal East London, where everyone is included and no-one is left behind. 

For a relatively new organisation, we’ve already had a big impact through supporting hundreds of local young people and changing the landscape of youth work in the process. 

We strive to do things differently and bring a fresh approach to the work that we do, taking young people out of their day-to-day lives into exciting spaces and offering them world-class opportunities. In 2023 we launched an exciting partnership with Nike’s community team. If that sounds like something you would like to be a part of, read on…..

What do we want?

We are looking for a proactive Communications & Administrative Assistant to support the team with a variety of tasks across programme delivery, fundraising and communications. You will be a generalist with strong attention to detail, who is willing to work on several workstreams, learn and develop new skills, and grow with a rapidly developing impactful charity and community organisation. 

If you’re someone who is passionate about running and movement and the social impact they can have while supporting a community to move together, that’s a bonus. 

What does that look like?

We have ambitions to grow our youth programmes, particularly within schools in 2025. Alongside this our fundraising efforts are also expanding. We’re keen to improve our communication and ensure that we’re raising more awareness of all the impactful work we are doing. 

What you will be working on 

Community support 

• Overseeing coaching rota

• Sending weekly comms to membership and supporters to advertise run schedule, events, fundraising, publicising volunteer opportunities and coordinating volunteers

• Ensuring member data and communications are GDPR-compliant

Fundraising support

• Coordinating race places for fundraisers and participants

• On-boarding and supporting fundraisers

• Adapting comms to send to fundraisers

• Ensuring fundraising literature and platforms are up-to-date

• Monitoring income with fundraising lead

• Using and updating CRM system to record data 

Programme delivery support

• Supporting the Youth Programme Manager with general administrative tasks e.g. DBS checks, recruitment support, supporting with CRM database 

• Support with the evaluation of our programmes eg. writing up case studies, quotes from young people 

General Admin

• General office admin 

• Ordering Outrunners race kit and Outrunners merchandise

• HR Admin - overseeing timesheets, supporting with payroll, support with recruitment 

• Finance Admin - creating and following up on invoices 

• Other admin tasks to support CEO, such as coordinating trustee meetings

This job is for you if: 

• You have  experience of working in an administrative role 

• You have a willingness to learn 

• You are a problem solver with energy and enthusiasm 

• You have strong organisational skills with good attention to detail

• You have an ability to prioritise effectively and work independently to complete tasks 

• You have an ability to multi-task across a number of different projects with varying deadlines

• You are comfortable adapting written communications for a range of audiences online and in person

• You have proficiency in using a variety of technology including: 

  • Google docs, sheets, slides, forms

  • Comfortable handling data and using CRM Systems

  • Canva or similar software

  • Mail-Chimp / WhatsApp for Business / or similar

• You are reliable and professional 

• You have an active commitment to, and working understanding of, equality and diversity, with the ability to work in culturally diverse communities, as well as a readiness to challenge discriminatory behaviour

What’s in it for you?

• The opportunity to be involved in making a difference to young people's lives!

• 25 holiday days as well as bank holidays (pro rata)

• Self-development days 

• The chance to attend exclusive, exciting events with our brand partners including Nike and Moju

• Learning and development opportunities to fit your aspirations, including with some of our partner businesses

• Work-related travel reimbursement

We strongly encourage people from underrepresented groups to apply for this role. Even if you feel you don’t meet all the criteria, please still apply as we want to hear from a diverse range of people. 

The successful applicant will need to be subject to a background enhanced disclosure check by the Disclosure and Barring Services (DBS) before any appointment can be confirmed.

Interested? Here’s how to apply!

• Complete this application form and upload a copy of your CV, and a covering letter explaining why you would like the role, and how you meet the requirements listed in the job description. The covering letter should be no longer than two A4 pages.

• If you meet our requirements, we will contact you for an interview after the closing date 15th of April 

• If you are not contacted within 14 days of submitting your application, on this occasion you have been unsuccessful. We will keep your details on file for any other suitable vacancies.

Could you become a vital part of our collaborative and innovative team to make a lasting difference to families? We are looking for a part time Business Support Administrator to join our amazing Adoption team.  

We believe that every child deserves a loving and supportive home and we are committed to providing the highest quality services to help make that a reality, and we are proud of our three successive outstanding ratings with Ofsted.

Position: Business Support Administrator

Location: London / Hybrid, with one day a week in Vauxhall office 

Contract: Permanent

Hours: Part time 18.5 hours a week over 3 or 4 weekdays.

Salary: Pro-rata salary of £12,006 to £13,398 per annum (full time equivalent £24,012 - £26,797 per annum) Plus £1,650 per annum location allowance (full time equivalent £3,299 per annum).

About the role:

As Business Support Administrator, you’ll provide essential administration support to the whole adoption process and play a pivotal role in ensuring that our adoption service is of high quality, is safe and meets performance targets and service standards. You’ll be responsible for a designated area of business support – our Access to Records service.

Your Business Support Administrator responsibilities will include:

· Co-ordinate and administer requests for the Access to Records service, liaising with service users and outside agencies.

· Manage enquiries from service users and other agencies and provide general information.

· Ensure all systems and database information is recorded efficiently and accurately

· Ensure relevant paperwork is completed for all stages of the process

· Provide admin support across all other areas of our Business Support admin team

About you:

As Business Support Administrator, you will:

· Have previous experience of providing great admin support in a busy, demanding environment

· Deliver excellent customer service and work collaboratively with other colleagues

· Be adept at organising and proactive in managing a busy workload and achieving deadlines

· Produce work with a high level of accuracy and attention to detail

If this sounds like you then visit our website to apply today to join a collaborative team who are part of something truly meaningful.

Early applications are encouraged as we may close this vacancy on an earlier basis if a successful candidate is found.

Closing date: 9am, Friday 11 April 2025

Interview dates: Monday 07 and Tuesday 22 April 2025

Other roles you may have experience of could include:

Admin Assistant, Administrator, Admin Support, Customer Admin Support

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards. Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

ROLE PURPOSE

This role provides vital administrative support to the fundraising team, handling a range of tasks from donation processing and data management to coordinating team schedules and managing the giving inbox. The Fundraising Assistant plays a key role in ensuring smooth daily operations through effective record-keeping, accurate processing of cash and card donations, and organising essential materials and resources.

Additionally, this position serves as a first point of contact for donors and supporters, delivering a warm and welcoming experience for all who call or visit the Welcome Office.

MAIN DUTIES & RESPONSIBILITIES

ADMINISTRATIVE SUPPORT

• Donation Processing: Process and log all donations, including cash, card payments, and online donations. Ensure accurate coding and logging of donation information, especially during seasonal appeals, and support backlog processing as needed.
• Email and Inbox Management: Respond to emails in the giving inbox, directing queries appropriately and maintaining organised records of communication.
• Cash Handling and Banking: Arrange and oversee regular cash collections, maintain records in the safe, and support regular cash counting and banking to ensure accurate and secure handling of donations.
• Scheduling and Coordination: Support team scheduling needs, including coordinating departmental meetings, agendas, and any follow-up actions. Assist with booking and organising events as needed.
• General Office Support: Manage the distribution of collection tins and buckets, assist with inventory and stock checks for fundraising materials, and ensure an organised work environment for all fundraising resources.
• Additional Administrative Duties: Perform a variety of other administrative tasks to support the wider fundraising team, including preparing reports, maintaining organised files, and supporting volunteer coordination when required.

SUPPORTER ENGAGEMENT

• Act as the first point of contact for all donor enquiries through phone, email, and in person interactions, ensuring a positive and engaging experience for all supporters.
• Process donations made in person, over the phone, and through other direct channels, and assist with maintaining a timely and personalised thank-you process for supporters.
• Help ensure that donors and supporters receive the necessary materials and information for a successful and enjoyable engagement with the charity. SGHC – Role Profile Page 2 of 3

TEAM COLLABORATION

• Provide front desk coverage, welcoming visitors and donors at the Welcome Office and serving as a friendly and helpful representative of the organisation.
• Work collaboratively with the fundraising and wider team to support ongoing needs, assisting with tasks across departments as needed to ensure smooth operations.
• Support team members with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives.
• Any other duties as required by the needs of the organisation

ADDITIONAL INFORMATION

Hours: This is a part-time role of 22.5 hours per week. While the role is fully office-based, there is flexibility in how these hours can be scheduled, and they may be spread across 3, 4, or 5 days depending on preference.

Location: This role is based in the Welcome Office, at St George’s Hospital, Tooting where the Fundraising Assistant will serve as a front-facing representative for the organisation

About Young Ealing Foundation

The Young Ealing Foundation is a place-based charity based in Ealing, West London which brings together the voluntary, statutory and private sectors in the local area to increase and improve opportunities for children, young people and families.

We are looking for a highly organised, proactive, and efficient Executive PA to provide dedicated support to our CEO, ensuring the smooth operation of leadership and governance functions. This is a critical role, ideal for someone who excels in executive support, governance administration, and strategic coordination.

The role offers flexibility and can be structured as either a part-time contract or freelance arrangement for the right candidate.

Key Responsibilities

Executive Support to CEO

• Proactively manage the CEO’s diary, meetings, and appointments, ensuring efficient time management.
• Handle email correspondence on behalf of the CEO, drafting responses and prioritising key matters.
• Provide administrative support for internal and external meetings, including scheduling, agenda preparation, and minute-taking.
• Assist in tracking priorities, deadlines, and action points, ensuring follow-ups are completed.
• Process and manage CEO’s expenses in line with organisational policies.
• Support the CEO in preparing presentations, reports, and briefings.

Governance & Board Administration

Coordinate Board meetings and the Annual General Meeting (AGM), including:

• Liaising with staff to compile meeting papers.
• Scheduling meetings and ensuring timely circulation of materials.
• Minute-taking and tracking action points.
  

Support other governance-related tasks, such as:

• Annual risk register review.
• Biennial Trustee skills audit.
• Induction process for new Trustees.

Policy & Document Management

• Maintain and track policy review schedules, ensuring compliance and timely updates.
• Proofread and format policies and governance documents for clarity and accuracy.
• Liaise with Trustees for policy approvals and record-keeping.

Person Specification

Essential Skills & Experience:

• Proven experience as an Executive PA, Governance Administrator, or similar role within the charity or non-profit sector.
•  Exceptional organisation and time-management skills, with the ability to manage multiple priorities.
• Excellent written communication, proofreading, and document management skills.
• Strong IT proficiency, including Microsoft Office (Word, Excel, PowerPoint) and cloud-based collaboration tools.
• Ability to work independently, exercise sound judgment, and anticipate needs.
• Willingness to attend in-person meetings and events in Ealing (approximately 1–2 times per month).
• Flexibility to support evening Board meetings (approx. 8 per year) and occasional weekend events (one Saturday annually)

Desirable Skills & Experience:

• Experience in charity governance or executive-level support within the non-profit sector.
• Familiarity with generative AI tools for streamlining administrative processes.
  

Application Process

To apply, please submit your CV and a cover letter outlining how your skills and experience align with the role.

This position is available for an immediate start, and applications will be reviewed on a rolling basis.

Location: London, W14 9BL
Salary: £28,000 PA
Hours: 37.5
Department: Operations
Job Type: Full time
Contract Type: Permanent

Hammersmith and Fulham Foodbank is a busy foodbank with 8 foodbank sessions a week across the borough, a support hub in White City and a warehouse near Barons Court.

We are looking for a candidate with excellent customer service experience to join our team of 11 staff and work alongside over 170 volunteers who help run our services across Hammersmith and Fulham.

You will be the front face of our organisation and so a range of high quality skills is required to deal with donors, funders, partner agencies and those needing a foodbank. All our services are delivered with dignity and compassion, but we also have eligibility criteria and limits on what we can offer.

We are an organised and efficient team and passionate about supporting those who need us and connecting people with the broad support to make a difference in people's lives. If you feel you can add value and positivity to our organisation, please apply as soon as you can.

Key responsibilities:

Administration and Customer Service – ensure comprehensive admin support across our departments and with stakeholders externally. Use your high-quality customer service skills to support our clients and their needs.
Resource Management – resource management of our non-food resources across our sites, collaborating with staff and volunteers whilst managing inventory systems and completing required checks.
Home Delivery Admin – support our home delivery requests, liaising with relevant coordinators internally, supporting the effective organisation and delivery of resources, and supporting our volunteers to make successful home deliveries.

What you'll bring:

• Experience in dealing with a range of stakeholders and using high-quality customer service skills
• Experience in effective delivery of supporting wide-ranging administration tasks, whilst comfortable learning and working with new and varied technology
• An adaptable and empathetic approach, using your initiative and identifying solutions to the benefit of our service and our clients
• A commitment to social justice, equity, diversity, and inclusion
• Excellent interpersonal skills, with good communication skills (both written and verbal).

Requirements: An Enhanced DBS check is required for this role as we work with vulnerable people in society.

What we’ll offer:

• Permanent, full-time hours contract
• Competitive salary
• 25 days annual leave, plus bank holidays and a half day birthday leave
• Generous pension scheme
• Opportunities for professional growth
• Opportunity to work with a talented and committed team of staff and volunteers to support the needs of our community.

Please note that the closing date for applications is initially set for Thursday 3rd April 2025 but depending on the number of applications received, we may bring this forward. We encourage early applications.

Interviews are provisionally scheduled Fri 11th and Mon 14th April.

Hammersmith and Fulham Foodbank is an Equal Opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. We serve a diverse part of London and we would particularly welcome applications from residents of Hammersmith and Fulham.

Strictly no agencies please.

REF-220397

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for an HR Administrator to join us on a full-time basis, for a twelve month fixed-term contract.

The Benefits

• Salary of £25,000 - £28,500 per annum, depending on experience
• 26 days' annual leaveplus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

If you’re a highly organised individual with excellent customer service skills, this is an unmissable opportunity to join our amazing organisation and embark on, or continue to develop, a rewarding career in human resources.

We’ll support you with an array of training and professional development options to truly enhance your skill set alongside a friendly and supportive team and an impressive range of benefits to ensure you’re equipped with everything you need to excel in your role.

You’ll also have the chance to work in some of London’s most iconic spaces, ensuring that our teams have everything they need to ensure that the Royal Parks continue to inspire and provide Londoners with unrivalled outside areas.

The Role

As an HR Administrator, you will support the HR team to deliver the highest possible standards of service to staff across our organisation.

You’ll play a vital supporting role covering all aspects of HR including recruitment, learning and development, employee relations and payroll administration. You’ll also have the opportunity to liaise with our staff and managers responding to a wide range of HR related queries covering everything from benefits to HR policies and systems. This is a truly varied role where no one day is the same.

About You

To be considered as an HR Administrator, you will need:

• Excellent customer service skills
• Excellent attention to detail and organisational skills
• The ability to draft routine HR letters and explain policies and procedures in plain English
• Good numeracy skills
• IT proficiency

Other organisations may call this role HR Administrative Assistant, Workforce Administrator, HR Assistant, Payroll & HR Administrator, Human Resources Administrator, Human Resources Assistant, Human Resources Co-ordinator, or HR Co-ordinator.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.