Administration Support Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cydlynydd Ymgysylltu Cymunedol – Cymru
Lleoliad: Lleolir y swydd allan o swyddfeydd BookTrust yng Nghaerdydd. Mae BookTrust yn gweithio mewn modd hybrid a hyblyg gyda disgwyl i’r cyflogai dreulio o leiaf wyth diwrnod yn gweithio wyneb yn wyneb bob mis, a allai fod yn swyddfa Caerdydd, yn ymweld â phartneriaid ledled Cymru ac ar adegau yn teithio ledled y DU. Bydd angen teithio rhesymol i gyflawni'r rôl, felly, gydag angen i aros dros nos yn achlysurol.
Cytundeb: Llawn amser, gellid trafod opsiynau hyblyg a rhan amser.
Cyflog: £28,000.00 y flwyddyn.
BookTrust yw elusen ddarllen fwyaf y DU i blant. Gwyddom fod plant sy'n darllen yn hapusach, iachach, yn fwy tosturiol, ac yn fwy creadigol. Maen nhw hefyd yn llwyddo’n well yn yr ysgol. Gan weithio gyda phob awdurdod lleol yng Nghymru, Lloegr a Gogledd Iwerddon gyda chefnogaeth sawl cyllidwr gan gynnwys Cyngor Celfyddydau Lloegr, a Llywodraethau Gogledd Iwerddon a Chymru, rydyn ni’n cyrraedd dros 3 miliwn o deuluoedd y flwyddyn gyda help partneriaid mewn ysgolion, canolfannau plant, ymwelwyr iechyd a llyfrgelloedd. Mae’r rhwydwaith anhygoel hwn yn ein helpu i gymell plant i ddarllen ledled y wlad.
Rydyn ni’n chwilio am unigolyn cadarnhaol a brwdfrydig sy’n gallu dangos y gallu i ddatblygu perthynas a gwneud cysylltiadau dros ystod eang o bobl a grwpiau. Rydych chi’n gyfathrebwr cryf gyda’r gallu i gyfathrebu’n effeithiol ag ystod amrywiol o gynulleidfaoedd, yn ysgrifenedig ac wyneb yn wyneb.
Yn ddelfrydol, byddwch wedi gweithio mewn cymuned neu ranbarth penodol, neu ar draws un, mewn gwaith allgyrraedd neu brosiect yn y trydydd sector, a bydd gennych ysgogiad personol enfawr, a’r gallu i weithio a theithio heb oruchwyliaeth ar draws prosiectau lluosog ar yr un pryd, ac sy’n gallu gweithio'n gyflym, i derfynau amser tyn yn aml.
Byddai’n werthfawr cael angerdd dros wneud gwahaniaeth i blant a theuluoedd, diddordeb mewn dangos manteision llythrennedd a darllen i ddatblygiad plant, gwerth llyfrau, straeon a rhigymau a rôl rhieni, gofalwyr a gwarcheidwaid wrth ddatblygu cariad at ddarllen.
Rydyn ni wrthi’n ceisio recriwtio ar gyfer dwy swydd Cydlynydd Ymgysylltu Cymunedol.
I ymgeisio anfonwch gopi o’ch CV at Booktrust ynghyd â llythyr cyflwyno sy’n dangos sut yr ydych chi’n ateb manyleb y person a’ch ysgogiad chi dros ymgeisio am y swydd. Ni ddylai eich llythyr cyflwyno fod yn hirach na dwy ochr.
Dyddiad Cau: Gorffennaf 31ain 11:59pm.
Adolygir ceisiadau wrth iddyn nhw ddod i law. Anogir ceisiadau cynnar felly.
Ein Hymrwymiad i Amrywiaeth a Chynhwysiant
Ein nod yw darparu proses recriwtio gynhwysol ac rydym ni’n arbennig o barod i groesawu ceisiadau o gronfeydd talent amrywiol: ymgeiswyr o leiafrifoedd ethnig, ymgeiswyr ag anableddau a chyflyrau hirdymor ac ymgeiswyr o gymunedau heb gynrychiolaeth ddigonol.
Rydym wedi ymrwymo i gyfleoedd cyfartal a hoffem sicrhau bod gennym broses ymgeisio sy’n hygyrch i bob ymgeisydd. Os oes angen unrhyw addasiadau rhesymol arnoch neu os hoffech chi i ni wneud unrhyw beth yn wahanol yn ystod y broses ymgeisio, cysylltwch â’n tîm Adnoddau Dynol.
Mae BookTrust wedi ymrwymo i ddiogelu a hyrwyddo lles plant. Mae'r broses recriwtio a dethol yn adlewyrchu ein hymrwymiad i ddiogelu, felly bydd addasrwydd yr holl ddarpar weithwyr yn cael ei asesu yn ystod y broses recriwtio yn unol â'r ymrwymiad hwn, a gwiriadau cyn cyflogaeth.
The client requests no contact from agencies or media sales.
Horses might be part of our DNA but they don’t have to be part of yours. World Horse Welfare has plenty of passionate equine experts already in situ, so provided you share our values of being realistic, compassionate and forward-thinking then you could be the perfect candidate.
We care about our people because they are the ones who enable us to achieve such good work. We invest in them, nurture them and listen to them to create a collaborative working environment where everyone feels valued.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
World Horse Welfare’s values are grounded in pragmatism and compassion as we strive to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production in marginalised communities worldwide.
Visitor Centre
• Meet and greet visitors in a pleasant and welcoming manner • Provide informative guided tours of the working farm utilising volunteers where possible
• Work with the Cook to ensure the café is set up appropriately and in time to open and provide assistance with end of day procedures to include cashing up and cleaning down
• Assist the Senior Centre Promotions Officer and Centre Manager with the planning and organisation of a range of events in order to raise World Horse Welfare’s profile and generate income
• Deal with general enquiries relating to the hiring and use of the visitor centre’s facilities (indoor school and conference room) and all subsequent liaison and co-ordination of bookings to ensure all facilities and arrangements are as required by the event organiser
• Assist the Senior Centre Promotions Officer to co-ordinate the events diary and ensure that volunteers are organised to work as required
• Work with the Senior Centre Promotions Officer and Communications department to ensure promotional and display materials are current and accurate
• Actively encourage visitors to support the charity by signing up to memberships and other charity products • Increase the charity’s supporter database through visitor data collection
• Ensure all merchandise is presented professionally
• Working closely with the Senior Centre Promotions Officer ensure there is adequate merchandise in stock
• As directed by the Senior Centre Promotions Officer undertake stock-take of all merchandise
• Ensure all required administration and paperwork is received by Head Office as directed.
Please find full job description attached.
The client requests no contact from agencies or media sales.
Summary
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
- Agree requirements, scope and specification of system changes with line manager.
- Plan and deliver a continuous program of process upgrades and development under the direction of the Systems Development Manager - continue to automate individual and bulk processes within UPM2 and any other applications, as prioritised.
- Maintain the technical specifications for benefit calculations, valuation extracts, benefit statements and contribution collections;
- Implement any system changes required to support amendments to standard letters;
- Deliver the integration of UPM with external systems, including the Church of England website and 3rd party software used by the Pensions Board, such as Horizon.
- Deliver the development of UPM in phase with the role-out of the self-service elements of the member and employer web offerings.
- Manage the testing and implementation of system upgrades and software releases, delegating the work to the systems administrator as appropriate.
- Document system changes and deliver user training as required.
- Agree scope and specification of system reporting requirements with the Systems Development Manager and implement agreed solution.
- Design and produce both standard and bespoke system reports for management.
- A salary of £60,900 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus bank holidays and three additional days
- Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
- Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies
Talk and Support Groups Officer
Hours: Full-time 34.5 hours per week
Location: Hybrid working / Leeds, West Yorkshire
Salary: £24,000 - £26,000
Contract: Permanent
DBS: An enhanced DBS check is required for this role
About us
At Epilepsy Action we are inclusive, supportive, and committed to creating a world without limits for people with epilepsy. As we embark on our new 2024 - 2030 strategy we are excited to welcome you to our passionate, supportive and committed team.
You don't have to take our word for it, 99% of our staff told us they are proud to work for us in our 2023 staff survey!
If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!
About the role
Our Talk and Support Groups provide a safe space for people with epilepsy to come together and share their experiences. They meet online and in person and are open to anyone, ensuring that no one feels alone with their epilepsy.
In this role you will be working within our services department helping to coordinate, develop and engage our Talk and Support Group volunteers and deliver positive outcomes for our service users. Both our volunteers and our service users are scattered across the UK so you need to be a great communicator.
In this role, you would be working within our services department, by:
- Supporting volunteers: ensuring they are well-supported, engaged, and equipped to host effective groups support.
- Coordinating and hosting meetings: ensuing that service users can access a variety of groups, are able to have a voice and are empowered by signposting them to other services and resources.
- Data collection and reporting: ensuring our service is continuously improving and meeting the needs of our community.
About you
This is an exciting opportunity for an enthusiastic individual to be involved at the heart of service delivery. Are you:
- Passionate about supporting volunteers and service users remotely.
- Experienced at organising and facilitating groups / meetings / training.
- A brilliant communicator able to work with individuals from a wide range of backgrounds.
- A problem solver with good decision making and organisational skills able to adapt and thrive in a busy work environment.
- A team player, with the ability to work flexibly. The role requires some evening work, to offset this we offer flexible working arrangement with late starts and early finishes.
Being an Inclusive Organisation
We want everyone in our community regardless of their backgrounds, identities, abilities, or circumstances, to feel valued and respected to participate fully. We know that inclusivity isn’t about numbers; it’s about embracing diversity and ensuring that everyone's voice is heard, needs are met, and contributions are acknowledged.
We recognise that each person’s experiences shape how they think and having diverse representation across the organisation is fundamental to achieving our ambitions.
Despite this we are not as diverse as we would like and we actively encourage applications from people from all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We are also proud to be a Disability Confident Leader, this means we encourage applications from disabled people, and we are committed to interviewing disabled applicants who demonstrate through their application that they meet the essential criteria in the person specification. We want to support you to perform your best so if you require any reasonable adjustments, please let us know.
Closing Date: Monday 15th July 2024 at 5pm
Interviews: Week Commencing 22nd July 2024
Application Process: You will be taken to our careers page to submit your application via our online portal.
Recruitment Process: We want to provide you with the best opportunity to share your skills, knowledge and experience so our recruitment process will include various activities. These will be completed on the same day.
We're looking for a kind, compassionate and resilient IDVA to join our homelessness service in Kent.
£26,330.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The role of an IDVA is to address the safety of victims and survivors at high risk of harm. IDVAs work with their customers from the point of crisis by safety planning and risk assessing using the DASH to ascertain the level of risk to the victim.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Manage client referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork.
Building supportive, trusting relationships with clients and creating a positive atmosphere.
Knowledge of the criminal justice system. Understanding of Marac protocols.
Regular attendance at Marac and completion of all Marac referrals.
Support Customers to obtain Non Molestation Orders where needed and any other civil remedies available to them.
Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
Attending all court and Case Management hearings with or as a representative for clients.
Supporting clients to set personalised goals in the form of a Safety and Support Plan.
Assisting in the recording and reporting of customer incidents.
Creating a safety plan with clients.
Developing productive relationships with partner organisations to improve service outcomes.
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.
Encouraging customers to attend relevant programmes when appropriate i.e Own My Life.
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
Adhering to all other Look Ahead's policies and procedures.
Engaging in learning and development activity to increase knowledge and skills.
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Service Manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy
What you'll bring:
Essential:
Previous experience managing a caseload
Desirable:
IDVA qualification
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Your new company
Our client is a highly reputable Russell Group University based near Central London focusing on public research. My client is looking for an interim appointment to join on a 3-month contract, to join as part of the principal's office focusing on their new Latin American initiative supporting the Assistant Vice Principal.
Your new role
Business, administrative and personal assistant support service to the Assistant Vice-Principal:
- `Supporting the Associate Vice-Principal Strategic Partnerships to arrange international travel and manage a complex diary of conflicting priorities.
- Supporting logistical arrangements for international trips and overseas workshops for student recruitment. This will include arranging flights and accommodation, preparing trip itineraries and programmes, collating contacts, financial administration and follow-up actions/outcomes.
- Administrative/secretarial service for meetings as required, including preparing agenda papers, minute taking and following up actions as well as inviting and hosting external guests.
- Performing other administrative duties, including supporting with equipment purchase and similar.
General administration and event support:
- Support with the production of reports, business papers, spreadsheets, presentations and other documents.
- Undertake financial administration (including procurement, raising purchase orders and processing expenses claims), ensuring compliance with the financial regulations.
- Support organisation of international and national events with the aim of raising the university's profile, including a Leadership Programme and Research Conference in August.
What you'll need to succeed
You will need experience working as a Personal Assistant, ideally in Higher Education working at a senior level. You will need to have experience working with external and internal stakeholders. You will have experience managing a fast-paced senior member of staff with an ever-changing diary. You will need experience of international travel arrangements, including itinerary management, flights and hotel bookings. You will need experience of organising a large scalae event or conference and servicing meetings. You will need to have a proactive approach, where taking your initiative comes naturally to you, and you will need to be able to hit the ground running.
What you'll get in return
This role is a hybrid role, where you will be expected to be in office a minimum of 3 days a week but will require you to be flexible to match business needs. You will get a temporary contract at a competitive rate at a highly reputable university, to start as soon as possible.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If you have not been contacted, please assume your application has not been successful.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FUNDRAISING OFFICER - EXPERIENCE ESSENTIAL
The Sunday Times Best Places to Work 2024 - Medium Organisation
MAIN PURPOSE OF JOB:
We are seeking an experienced fundraiser with a passion for our mission to equip our organisation with the financial resources needed to meet our objectives as we work to scale our fundraising by growing our charitable income across all funding streams, maximising supporter engagement and fulfilling fundraising operational duties
This is a new role, joining a small but growing Fundraising and Events Team, and having a real input into our plans and strategies for the future. Reporting to the Head of Operations, the successful candidate will oversee most fundraising income generation activity.
The Fundraising Officer will build positive relationships to secure significant income and develop new relationships with groups, business and individuals, bringing in regular and targeted income through regular donations, fundraising campaigns and events. The ideal candidate will have fundraising experience covering several areas including Individual Giving; Fundraising Appeals/Campaigns as well as experience in managing the operational aspects of fundraising (database, compliance with codes of practice and fundraising regulations, creating fundraising campaigns and ‘asks’). Through this, you will assist the whole organisation in our commitment to showing kindness, raising self-belief, and inspiring hope for the future in the individuals we support.
MAIN DUTIES AND RESPONSIBILITIES:
Fundraising Overview
- Develop, deliver, and monitor a fundraising strategy for The Cinnamon Trust.
- Maximise the contributions and connections with local business and individuals.
- Coordinate all appeals including The Big Walk across all income and media streams.
- Research and utilise new fundraising streams and opportunities such as Payroll Giving, Legacies (with help from The Legacy Officer), in Memory Giving and Online Giving.
Supporter Engagement and Stewardship
- Establish systems, procedures, proactive stewardship, and an engagement programme to provide the highest levels of service to The Trust’s supporters.
- To be responsible for thanking all supporters and managing a supporter engagement journey – ensuring that effective processes are in place and driving levels of satisfaction and loyalty.
- Act as the ‘first point of call’ for all fundraising volunteers and maintaining excellent communication with supporters throughout these processes, in conjunction with other teams.
- Develop and implement Fundraising groups across the UK
Database Management
- To ensure efficient, appropriate data capture and analysis for the purpose of effective stewardship, fundraising and communications.
- Maintain data management standards, assisting with the implementation of processes and policies ensuring best practice is followed.
- Train other staff members to support general fundraising.
- Ensure all records, fundraising data and fundraising administration is kept up to date and all information is GDPR-compliant.
- Reconcile fundraising income with the Finance Manager, including Gift Aid claims, missed, failed payments and Direct Debit cancellations.
Individual Giving
- Develop an Individual Giving and Acquisition strategy that drives growth for individual giving across multi-channel campaigns and initiatives.
- Lead the growth of CT100 monthly giving.
- Work with the Press and PR Manager on fundraising communication and to ensure donors are kept up to date on the difference their support makes.
Fundraising Appeals and Campaigns
- Work alongside teams and PR and Communications Manager to promote The Cinnamon Trust.
- Establish a corporate fundraising strategy with an accompanying narrative, alongside the PR and Communications Manager.
- Tailor campaigns and appeals for different audiences and supporters alongside PR and Communications Manager to target corporates; smaller local businesses and individuals
Staff and Volunteers
- Support with recruiting fundraising volunteers as appropriate.
- Work closely with Head of Operations and PR and Communications Manager to ensure all fundraising is coordinated.
Wider organisational responsibilities
- Read and adhere to all policies and procedures.
- Lead on applications to charitable trusts or statutory bodies with support from the Head of Operations.
- Undertake responsibilities associated with being a member of The Cinnamon Trust
- Perform all the duties required by the post in line with The Trust’s ethos and values statement, its commitment to a policy of equal opportunity and its aim of serving the community in a caring and practical manner.
- Carry out other duties as agreed by the Chief Executive Officer.
- In agreement with your line manager, pursue a personal programme of learning and development to enhance your skills and performance.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
“Peace of mind and practical help for older people – love, care and safety for pets”
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About SCEC
SCEC was founded over twenty years ago to provide learning enrichment opportunities to primary school children in disadvantaged communities in south London. Together with our partners, several leading independent schools, we currently operate four schemes in math, literacy, science and art. Children learn through fun, engaging group activities like science experiments, storytelling and mathematical treasure hunts, all taught by qualified teachers with added support from student mentors. Through the schemes, children explore their curiosity, build knowledge and develop their confidence as learners.
Your Role
The Scheme Director is a newly created role that will be pivotal in helping SCEC extend its reach. Reporting to the Board of Trustees, you will help SCEC design and implement an expansion programme as well as coordinating the delivery of the existing schemes via our school partners. You will also serve as a trusted partner to the Board in the administration of the charity.
Similar to a COO, this role straddles the operational and the strategic. We are looking for a confident communicator and relationship builder who can work across varied stakeholder groups. You should be able to grasp the big picture and have an eye for the details needed to deliver successful outcomes. This is an exciting opportunity for the right candidate to join SCEC on a transformational journey working with excellent learning partners and established leaders to improve educational outcomes for children.
Key Responsibilities
- Oversee scheme operations including pupil recruitment, enrolment and attendance to ensure the smooth running of schemes and maximum impact
- Promote the charity to prospective partners and donors
- Support the Board in developing, implementing and monitoring an expansion programme
- Monitor and report on scheme performance and impact
- Prepare and manage budgets and disbursement of funds
- Build and maintain systems and processes to support scheme operations, compliance and monitoring
Key Qualities
- Passionate about making a difference in the lives of children
- Demonstrated success in developing and implementing strategic plans to achieve organisational goals
- Track record of effectively managing programmes and services, including programme development, implementation, and evaluation
- Committed to working collaboratively to build strong relationships with business partners and colleagues and proactively engaging stakeholders when making decisions
- Self-motivated and highly organised, you have a strong sense of initiative and take a hands-on approach to planning and administration
Child Protection
SCEC is committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole organisation (trustees and staff). An enhanced DBS Disclosure is required for this role.
For more information, please see the attached Job Description below
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00 (midday)-11:30pm across all of our boroughs.
This role is for our Ealing Safe Space, 4:30pm - 11:30pm. You may be required to cover at other locations across Hammersmith & Fulham, Ealing and Hounslow.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site. This role directly supports the service managers in keeping to a high standard service.
You can download a PDF of the job description for this role at the bottom of the page.
Key Responsibilities
See attached job description for full list of responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
- Understanding of risk and risk management
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of safety planning and de-escalation
- Experience of working with challenging behaviour
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
Person Specification
See attached job description for full person specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of line management within a mental health setting
- Experience of de-escalation
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Understanding safeguarding adults and children processes and legal requirements
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Ability to work out of hours and on weekends
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
The client requests no contact from agencies or media sales.
This role provides vital administrative and operational support across the Learning department. It plays a key role in supporting efficient planning and delivery of live and digital events. The post is a member of the Learning Operations team who leads on all logistics, systems, policies and compliance relating to the Learning programme and act as a conduit for communications and productive working practices with all other NT departments. There will be scope for the right candidate to solely manage smaller scale events.
The successful candidate will have the following:
- Experience of working in an arts organisation (Inc. Museum/heritage sector)
- Experience of working on live events and/or technical theatre and production.
- Excellent organisational skills and the ability to multitask
- Administrative experience in a professional organisation
- Excellent communication skills & experience of communicating with a wide range of people.
If that sounds like you, this may be the role for you!
The closing date for the receipt of a completed application is Monday 8th July 2024 at 10:00am.
The client requests no contact from agencies or media sales.
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Events Assistant
Full time - Permanent
London - Lincoln’s Inn Fields WC2A (Hybrid working or full time in office)
c.£25-27k per annum (depending on experience) + generous pension contribution
(Please note: For hybrid working - the postholder is required to work from the London office for a minimum of 2-3 days per week).
The role:
We are looking for an organised and enthusiastic team player to deliver high quality support to the Events Manager in the planning and delivery of a range of onsite and online meetings, events and courses. This will necessitate maintaining effective administration systems and working with databases, websites and social media.
Reporting to the Events Manager, the Events Assistant will provide administrative and event delivery support for events in the planning of physical and/or virtual meetings, events and courses. This will include general support tasks pre-event, onsite and post-event including sourcing and liaising with venues, producing event marketing and communications and coordinating event material. The postholder will join our Events Manager and Events Assistant – bringing the Events Team to three people.
This role requires exceptional organisational skills, a meticulous eye for accuracy, high levels of customer service and the ability to deliver multiple projects in a timely manner. Also essential is a flexible, ‘hands-on’ approach and a willingness to help out in all areas of the Association potentially including attending and assisting at events which will require overnight stays at locations throughout the UK.
See the link to the full job description.
The benefits:
- Salary of c £25-27k per annum (depending on experience)
- The opportunity to join and work with a small, friendly and dedicated team
- A very generous pension contribution
- A minimum of 25 days’ holiday plus Bank Holidays (and normally days off between Christmas and New Year!)
About BAUS:
BAUS is a professional membership association dedicated to ensuring the highest standards in the practice of urology. We support healthcare professionals who treat urological patients to deliver excellent care by developing guidance for clinical practice, providing education and fostering research. We have a membership of circa 2000 members from medical students to consultants & associated urological specialists practicing in the UK, and also have an international membership.
To apply:
If you want to join our small, friendly and dedicated team and can meet the requirements detailed above then email your CV and a short covering email that sets out the skills you can bring to the role and your current salary and benefits package to our consultant: Michelle Prescott of Persona People Management Ltd.
For more information on BAUS and what our charity does to promote the highest standards of practice in urology please go to our website.
Closing date: 5.00pm on Friday 5 July 2024
First Interviews will be via Zoom.
No agencies please.
The client requests no contact from agencies or media sales.
We currently have an opportunity for a Caseworker to join the team in Cumbria working 37.5 hours a week. This role is home-based with extensive travel throughout the region. The role is to cover maternity leave up to May 2025.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is home-based and requires regular travel within the Cumberland area, due to the location, a driving license and access to a vehicle is considered an essential requirement. As a caseworker, you will:
Effectively manage a caseload of self-referrals or referred service users, delivering excellent services which support the commissioners and their service goals to victims.
Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions
Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice this could include criminal, legal and if relevant, civil remedies to service users.
You will need:
- Experience of working with vulnerable adults and/or families
- Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
- Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
- Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation
- Ability to needs assess, risk assess and empathise with the victim
- Good IT and administrative skills including the use of Microsoft Office packages
- High resilience and the ability to work under pressure
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Introduction
This role is an exciting opportunity to positively impact the lives of refugees and asylum seekers in Sheffield. It is a post which we are looking to fill with an organised, empathetic and proactive individual. In the post you will have the opportunity to develop and manage the City of Sanctuary Sheffield volunteer team. You will be a vital part of the running of City of Sanctuary Sheffield - ensuring that the volunteer team is inclusive, cohesive and well trained and that it supports all the incredible work that City of Sanctuary Sheffield do. Crucially, you will ensure that people seeking sanctuary remain at the heart of the volunteer team – guiding our work, contributing to the team, and growing in themselves.
Main Duties and Responsibilities
Recruitment and Induction
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Volunteer recruitment – Conduct advertising and recruitment to ensure that there are enough people applying to volunteer at CoSS; ensuring people seeking sanctuary are aware of the opportunities available and able to access them.
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Inductions – Lead and further develop inductions for new volunteers ensuring that these sessions are well attended and are accessible to volunteers from all backgrounds.
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Initial support - Support new volunteers to start volunteering at CoSS and facilitate an initial probation period during which more support is available to each volunteer.
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Administration - Work with the CoSS Administrator to conduct required administration associated with inducting new volunteers and running the volunteer team.
Volunteer Training and Progression
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Volunteer Training – Deliver a wide range of training for the volunteer team that covers key essential areas alongside other training needs that may arise.
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Training for people seeking sanctuary – Provide additional support to people seeking sanctuary to access a wide range of training and development opportunities.
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Volunteer Reviews - Conduct regular volunteer reviews and meetings to gather feedback and to celebrate the work of the team.
Volunteer Socials and Personal Support
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Volunteer Wellbeing - Support the wellbeing of volunteers and provide spaces for them to share and work through the challenges faced.
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Volunteer Socials - Organise volunteer socials throughout the year.
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Code of Conduct - Ensure all volunteers adhere to the CoSS code of conduct and manage issues that arise using CoSS's established policies and procedures.
The Sanctuary
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Work alongside the rest of the CoSS team, to ensure the smooth-running of The Sanctuary, our unique welcome centre for people seeking sanctuary.
Additional duties and Line Management
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The context of our work is constantly changing. Additional duties that reflect the changing needs of the organisation may be required including possible line management of other staff members.
Personal Specification
This can be found in the attachments linked to the job advert.
To Apply
To apply, please send the following to our vacancies email address:
1. A covering letter (no more than 2 pages long). In this letter:
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Say why you are applying for the job.
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Tell us how you meet the job requirements detailed in the person specification. Give practical examples of what you have done that meets the requirements.
2. A brief summary of the work and volunteering you have done or a short CV.
3. Name, phone number, and email addresses of two references, at least one of whom can comment on recent work or volunteer experience.
Free preparation sessions will be run by the New Beginnings team at Voluntary Action Sheffield. This will be open to anyone applying for the role to learn a bit more about the job and get support with their application. These sessions will run on Thursday 11th July and Thursday 18th July at 4pm at The Quaker Meeting House.
Closing date for applications is 5pm on Sunday 21st July.
Longlist Interview will be held W/C 29th July
Shortlist Interviews, should they be needed, will be held W/C 5th August
The client requests no contact from agencies or media sales.
We have a fantastic opportunity for a Financial Inclusion Officer to join our Communities team at Sovereign Network Group. You’ll help to shape and deliver our exciting new Energy Support service, aiming to be proactive and preventative in fuel and energy insecurity. You’ll be working in the community and with customers across our geography.
It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England – our purpose being to provide quality affordable homes and places that people love for generations.
With offices in Basingstoke, Bristol, Newbury, Blandford and Christchurch, we can be flexible on your base location. You’ll work flexibly from the office, at home and out in our community.
The Role
You’ll be part of our Financial Inclusion team, looking holistically at customers and their household circumstances and finding innovative ways to support them to make sustained changes. You’ll be working with partners, building new relationships both internally and externally, with an overall aim to aid our customers to become financially resilient.
Key Responsibilities:
- Developing and enhancing financial inclusion initiatives, with a primary focus on energy-related projects
- Collaborating with customer support teams to ensure impactful delivery of financial inclusion offers
- Supporting operational activities of Financial Inclusion programs across SNG communities
- Working closely with the Financial and Digital Inclusion Manager to identify new delivery partners and continue to develop financial inclusion offers for sustained positive customer impact
- Reporting and analysing on program impacts to evaluate value for money and guide future planning
What we’re looking for
Previous experience in a similar role, with an understanding of financial inclusion challenges and its impacts would be beneficial but isn’t essential. You will need:
- A proactive, creative, and innovative approach to your work and problem-solving
- A customer-centric mindset, ensuring customer needs are at the forefront
- Proven stakeholder management experience with the ability to engage colleagues and external partners effectively
- Strong communication and interpersonal skills
- Proficiency in data processing and analysis, particularly with high-volume datasets
- Strong IT skills, particularly in Excel and Outlook
We have some fantastic benefits on offer at SNG, including:
- £450 flex-pot annually, discounted shopping & cycling scheme
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Generous matched pension scheme (up to 12%) and Life cover at 4x your salary
- Access to 24/7 virtual GP service
- Wellbeing discounts including gym memberships
- Flexible working - we're committed to giving people flexibility as widely as possible
- Options for private medical insurance, dental insurance & critical illness cover
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Take a look at our careers site to learn more about us and our values.
It is a really exciting time to be joining SNG and to be part of this brand-new offering to customers. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you
The client requests no contact from agencies or media sales.
Pancreatic Cancer Action are excited to be seeking an enthusiastic and proactive Supporter Care and Fundraising Co-Ordinator to join our fabulous Fundraising Team. This is a varied role where no two days will be the same.
If you are a proactive individual with a positive can-do attitude who is passionate about making a difference, we would love to hear from you. Whether you are looking for an introduction into the world of fundraising or to build on your existing fundraising skills, this role will offer you the opportunity to gain a breadth of experience about different fundraising income streams, finance processing, CRM data and stewardship journeys.
Our incredible supporters are at the heart of all that we do at Pancreatic Cancer Action. This role offers a unique opportunity to work with our fantastic supporters daily. Providing them with the tools, knowledge and materials they need to help reach and exceed their fundraising targets. From head shaves to cake sales, dress-down days to extreme sports. You will be the first point of call for all fundraising enquiries and be on hand to provide bespoke stewardship support to ensure we develop long-lasting relationships with our PCA community, groups and companies across the UK.
Main responsibilities:
- Provide admin and operational support to the Fundraising Team
- Accurately record and manage data using the Salesforce CRM system.
- Ensure that fundraisers and supporters get timely correspondents by email or phone.
- Inspire supporters through innovative new stewardship ideas, sending out relevant materials and offering support and advice to enhance their event/fundraising.
- Maintain and develop relationships with existing supporters, helping them to exceed their fundraising targets and inspiring them to become life-long supporters.
- Update all event portals with fundraising details and complete the registration process on time.
- Monitor and input data from various fundraising platforms onto our Salesforce database to ensure accurate reporting on income from events/fundraising.
- Take ownership of fundraising tracker to ensure first class stewardship is provided to all supporters.
- Supporting community-based fundraising volunteers and groups.
- Work collaboratively with the fundraising and marketing team to ensure that email templates, cards and certificates remain up to date and relevant to our audiences.
- Work with the fundraising team to identify ways to surprise and delight our fundraisers and ultimately build long term relationships with a consistent approach.
- Support in the planning and implementation of fundraising events, products and campaigns
- Work across various fundraising streams such as community and events fundraising, Individual giving, In memory and corporate fundraising.
The client requests no contact from agencies or media sales.