Administration Support Jobs

Can you help us tell the story of the 200 amazing people who support refugees via the Leeds Asylum Seekers Support Network? And can you help us connect with the folks who will offer donations if they know more about our impact? 

The Community Fundraising and Communications Coordinator will

• Lead on LASSN's Community Fundraising – responsible for developing and delivering a community fundraising strategy that maximises the amount of funds generated by volunteers and supporters, local community groups and individuals.
• Lead on the implementation (and review) of LASSN's communications strategy - ensuring that LASSN's staff, volunteers and experts by lived experience, are central to the production and promotion of LASSN's key messages; the work and impact of LASSN are shared effectively with key audiences; communications support and enhance LASSN's fundraising efforts.

The person we appoint will

• Share LASSN's commitment to ensuring asylum seekers, refugees and other migrants at risk of harm are safe, respected, supported and empowered to rebuild their lives free of persecution;
• Have a successful track record of identifying and supporting individuals, groups and institutions to raise funds for values-led organisations or charities like LASSN.
• Be an excellent communicator, in person, online, and in print, and be committed to building the confidence and capabilities of everyone at LASSN.
• Understand the strengths and potential of different communication platforms (e.g., print, social media, film) and be able to use these to convey the values and impact of LASSN's work.
• Enjoy working flexibly in a small, friendly team – and alongside 300 motivated and talented volunteers and supporters from a wide variety of backgrounds.
• Be a confident self-starter, able to design, plan and deliver campaigns – and to enthuse and engage other people.
• Commit to helping ordinary people find ways to make Leeds a friendlier, more welcoming city.  

Their can-do approach and ability to complete tasks to agreed deadlines will play a vital role in the smooth running of a team that values diversity, kindness, and high standards of support.

Applicants are asked to submit a CV with a cover letter of no more than 1200 words, demonstrating how they meet the personal specification and job description with the subject "Application CF&COMMS + your name". 

This post is funded by LASSN's unrestricted reserves and is offered on a fixed-term contract for 12 months. The future of this role will depend on the success of the post holder in securing funds to pay for their role beyond this fixed term and the value the role has added to LASSN's work.

The closing date for applications is 9 am Monday, 15th July 2024

Shortlisted candidates will be informed by 5 pm on Friday 19th July 2024

Interviews will be held on Tuesday, 30th July 2024

People with lived experience of migration and relevant skills and experience are strongly encouraged to apply.

Leeds Asylum Seekers' Support Network: Charity Number 1092647

Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at.

This is a fantastic opportunity to join a fast-moving, youth-focused charity and play a pivotal role in our flagship programme for primary-age children.  We are looking for an enthusiastic, creative and proactive individual to join Young Enterprise as Programme Coordinator until the end of December 2025.

About the role

The Programme Coordinator will primarily be responsible for supporting Money Heroes, our largest primary programme designed to develop the financial capability of children across England and Wales. Money Heroes provides resources, training and mentoring for primary schools, as well as storybooks, games and other materials to supplement learning about money at school and in the home.

The Programme Coordinator will work closely with the Programme Manager and the Money Heroes team to ensure the smooth running of the programme, including coordinating content development and website updates, supporting the delivery of teacher training events, supporting the marketing and promotion of the programme, and supporting ongoing monitoring and evaluation. The role also works more broadly across the whole of the Programmes and Services team to ensure joined-up cohesive support is offered internally and externally to staff, teachers and other educators.

The post holder will be responsible for providing high-level customer service both internally and externally to a variety of people including teachers and other educators and YE staff. This role will also provide ongoing support to ensure we are effectively communicating the aims and objectives of our programmes to external stakeholders through newsletters, social media and email campaigns.

Who we are looking for

We are seeking an individual with first-rate organisational skills. Someone with experience of programme coordination, or the desire to develop a career in this space, who would like to support the development and delivery of training events and teaching materials.

Reporting to the Programme Manager, this is a role that can grow with the capabilities and interests of the person in post, with opportunities to develop skills in project management, digital development, writing copy and inputting into social media and marketing campaigns. This role provides a real opportunity to help drive YE’s programme offer forward and to ensure that young people across the country have access to vital skills and attributes for future life and work.

Why work for us?

• People-focussed with a friendly and supportive workplace culture
• An active commitment to equality and diversity
• Generous holiday allowance of 7.2 weeks, plus your birthday off
• Access to NHS top-up scheme, for money back on expenses such as dental and optical
• Access to an Employee Assistance Programme
• Cycle-to-work scheme
• Group Life Assurance
• Access to various employee-friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc

If this role appeals to you, we’d like to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.

This is a hybrid role, working out of our London or Oxford office a minimum of 4 times per month.

To apply, please submit your CV and covering letter (up to two sides of A4) outlining your suitability for the role based on the Job Description and Person Specification by no later than 5pm on Saturday 13th July. Applications without a cover letter will not be considered.

Interviews will take place via Teams w/c 15 July. 

Please note that, although we endeavour to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful.

Your responsibilities will include supporting the setup of a national Care Worker Advisory Board and Champions Board, organising monthly online sessions, facilitating roundtables, and arranging conferences in collaboration with the Advisory Board members and the wider CWC team. This home based role can be based anywhere in England, but you must be available to attend team meetings in Central London every 12 weeks.

We are seeking a dynamic and motivated individual to join our team as a Project Coordinator. Reporting to our Head of Policy and Projects, you will be instrumental in organising and coordinating various initiatives aimed at amplifying the voices of care workers.

Join our passionate team at The Care Workers’ Charity, where we are committed to advocating for the rights and voices of care workers across the UK. We believe in fostering positive change and empowering care workers to be heard. As a Project Coordinator, you will play a vital role in driving our advocacy and campaigning efforts, working across multiple projects to support our mission. 

You need to have:

· Experience of project coordination and working collaboratively within an organisation

· Strong communication and interpersonal skills

· The ability to negotiate and to build and maintain good working relationships, up to and including senior management  level

· Demonstrated ability in co-production

· Experience in organising online and offline events

 Please read the attached job description and apply if you meet the above and other criteria listed in the JD. 

Note: We are committed to creating a diverse and inclusive workplace. We particularly encourage applications from people from Black, Asian and minority ethnic backgrounds and those who have lived experience of care work.

The London School of Economics Students Union is looking for a highly organised, efficient, and motivated individual to help provide high level executive and administrative support for the unions chief executive officer, officer team and senior leadership team. 

You will provide high level executive support, including diary, meetings and agenda coordination, inbox management, minutes and note taking, creating briefing notes and reports, and managing actions trackers.

In addition, this role will provide administrative support for special projects for the senior leadership team. 

You must have a proven track record in delivering excellent project management skills, able to work across teams and to drive projects forward.
 

In particular this role will support the Head of Communities and Partnership coordinate the partnership and department delivery programme of work with LSE academic departments.

We are looking for someone who is highly organised with strong, communication and relationship building skills with the ability to build professional relationships with a wide variety of individuals, internally and externally. Reliability and a can‐do, proactive attitude are necessary as well as a desire to work in a fast-paced dynamic exciting organisation.

If this sounds like you please apply!

Why apply?
 

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
 

Benefits and Perks
 

In return for your passion and experience we offer:
 

-        25 days of holiday per year (pro rata)

-        Additional closure periods at Christmas and Easter

-        Free LSE Students’ Union gym membership (including advice from dedicated professionals)

-        Cycle to Work scheme enabling significant savings on bicycle purchase

-        Access to LSE staff training courses

-        Ability to purchase TOTUM (NUS) card, which provides a wide range of discounts

-        Flexibility for work-life balance

-        Interest-free travel loan

Recruitment 
 

Our recruitment processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in three stages:

·   Part 1 (Supporting statement) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview.
 

·     Part 2 (CV) outlining your career history to date.
 

·    Part 3 (Equal Opportunities Monitoring and Contact Form) is personal information. It helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting. Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. 

This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.

Previous applicants need not apply.

Please send us a CV, complete a supporting statement outlining how you meet the persons specification of the role along with equality monitoring form which will be seen by our human resources team.
 

·  The closing date for is Monday 5 August 2024 by midnight.
 

·  Shortlisting Monday 19 August 2024.
 

·  Interviews and assessments on Thursday 22 August 2024

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor. 

Chichester District Foodbank is a vibrant and ever-evolving community project which provides emergency food to over 9000 local people every year. We are looking to employ an Office Manager for 37.5 hours per week at £28,000 to £30,000 per annum. 

As the Office Manager you will manage the overall running of the Foodbank office/building, including overseeing HR, implementing policy and procedures, including Health and Safety, maintaining administrative processes, managing stakeholders, serving the trustee board, and working closely with staff in the implementation of events and projects.

Responsibilities

As the Office Manager you will be responsible for managing the overall running of the Foodbank Office/building and administrative processes.

The postholder will do this by:

• The first point of contact for clients and stakeholders on the Chichester District Foodbank main telephone or central email, dealing with initial enquiries and referring them to relevant member of staff when appropriate. 

• HR – manage the HR dashboard, Breathe HR, prompting managers to complete appraisals and regular one-to-ones, managing policies and supporting managers in the recruitment of staff using platforms such as ‘Indeed’.

• CRM – main point of contact for Salesforce, creating templates and providing reports, prompting staff to keep contacts up-to-date, data cleaning etc. 

• Stewardship of regular and one-off donors, acknowledging receipt of donations, encouraging Gift Aid signup, and sending letters of thanks on behalf of the CEO. 

• Supporting the Operations Manager with volunteer recruitment admin where necessary.

• Responsible for building management including liaising with utility suppliers and taking responsibility for health and safety in the Chichester District Foodbank offices and centre. 

• Responsible for equipment management, keeping an up-to-date asset list, liaising with suppliers and contractors, making sure all staff have equipment needed to complete their work i.e. phones systems, laptops, and mobile phones. 

• Responsible for procuring office supplies, including stamps. 

• Responsible for IT systems including Office 365 and Google drive, ensuring intellectual property is secure, staff have relevant access and corporate assets can be accessed by all. 

• Managing Chichester District Foodbank events, managing correspondence with event attendees, procuring event equipment and volunteers. Ensuring event information is communicated accurately and timely across all channels in collaboration with the Communications Officer. 

• Oversee community collections and collection boxes/buckets – making sure that we adhere to fundraising regulations and licences, counting, and banking money and thanking relevant organisations. 

• Manage organisational policy reviews and development.

• Manage the Chichester District Foodbank office volunteers including the tech volunteer who provides IT support. 

• Responsible for creation and development of a Chichester District Foodbank archive.

• Lead on data protection /GDPR. 

• Support CEO and Trustees by setting up meetings, providing agendas, board papers and minutes, booking venues and refreshments, whilst maintaining confidentiality. 

• Support internal communications as directed by the CEO. 

• Provide occasional management support for foodbank sessions when the Operations Manager is unavailable.

PERSON SPECIFICATION: 

Personal qualities

The postholder will:

• Have leadership and team management skills.

• Be organised, self-motivated and able to manage their time.

• Have excellent communication skills. 

• Have problem-solving and decision-making abilities. 

• Be adaptable and flexible, able to embrace change and quickly adjust to the evolving charity’s needs.

• Be able to work unsupervised and under pressure.

• Be technically proficient, experience of a CRM system is desirable.

• Knowledge of Human Resources practises.

If you are a detail-oriented individual with a passion for organisation and team leadership, we encourage you to apply for the Office Manager position. Join us in a fast-paced environment where your skills will be valued and developed.

BENEFITS OF WORKING WITH US:

People are the most important asset that Chichester District Foodbank has – without our people we could not achieve any of our goals.

Personal development program
Continuous personal development is actively encouraged and training opportunities explored. 

Pension
The charity contributes 3% of an employee’s annual salary to a pension scheme. Staff contribute 5% of their annual salary. 

Holiday entitlement
25 days plus bank holidays. You will be gifted extra days to cover the Christmas week. 

Commitment to safeguarding
Chichester District Foodbank takes the safety of everyone within the charity very seriously and expects that everyone will work within Chichester District Foodbank’s safeguarding policy.

Are you skilled at managing complex calendars and ensuring deliverables stay on track? Do you excel in high-level PA roles and Project Coordination? Are you passionate about research and innovation in the humanitarian sector?

Charity People are delighted to be partnering with a global charity that is dedicated to finding solutions to complex humanitarian problems through research and innovation. This well-established organisation works in collaboration with humanitarian organisations, researchers, innovators, and the private sector to tackle some of the most challenging issues affecting people worldwide. Their mission is to build a global research and innovation system that is relevant, responsive to need, and capable of delivering transformative solutions.

As the Executive Personal Assistant, you will provide comprehensive and confidential administrative support to the Director of Impact and Engagement and their direct reports (Heads of Teams) to help manage their workload and keep deliverables on schedule.

Executive Personal Assistant

Duration: Initially for 3 months with a potential monthly rolling extension.

Immediate start essential

Location: London, Cardiff, Edinburgh, Manchester, or remote within the UK.
A remote-first working environment whereby staff can choose to work from home or their office of reference. Staff are expected to attend in-person meetings monthly (at most) to support collaboration and connection with team members.

Hours: Full time (35 hours per week)

Flexible working is supported as much as possible and requests for non-standard hours will be considered.

Pay: Hourly pay £20.37 plus £2.46 per hour holiday pay, up to £22.35 plus £2.70 holiday pay per hour (Equivalent to annual salary of £37,080 - £40,685 FTE)

Key Responsibilities:

• Develop and maintain good relationships with members of the Board, Leadership Group, managers, and external stakeholders.
• Effectively manage the Director's and Heads of Team's Outlook calendars, anticipating and scheduling regular events, meetings, and appointments.
• Maintain inboxes, ensuring urgent emails are prioritised and responding appropriately.
• Assist on a range of projects focused on programme delivery and organisational development, communicating progress updates and resolving issues.
• Coordinate procurement and contract management processes, ensuring compliance.
• Collate information, statistics, reports, and presentations to support the Director and Heads of teams.
• Support the planning, administration, and organisation of events, including programmatic steering groups, engagement events, and staff events.
• Organise travel and accommodation through our corporate travel agent in line with company policy.
• Maintain and develop intranet pages related to the teams and provide support and coordination to our current SharePoint development project.
• Coordinate and organise meetings, prepare agendas, take notes of actions, and ensure staff members are adequately prepared.
• Process expenses and invoices, ensuring compliance with financial processes.
• Undertake any other duties as assigned in support of the charity's purpose and objectives.

Essential Skills and Experience:

• Significant experience working as an executive PA for a senior team, including administrative support, diary, and inbox management.
• Autonomous working with the ability to use judgement and discretion.
• Experience coordinating procurement and contracting processes.
• Project coordination experience, maintaining deadlines, budgets, and stakeholder communication.
• Proactive attitude with the ability to take initiative confidently.
• Excellent problem-solving skills, independently resolving administrative, compliance, and policy issues.
• Strong communication skills with the ability to build rapport quickly with a wide range of stakeholders.
• Exceptional organisational skills, with the ability to plan, prioritise, and meet tight deadlines under pressure.
• Events coordination experience.
• Experience working within grant management, innovation, or research.

How to Apply:

If you are interested in this opportunity, please apply without delay as we are reviewing applications on a rolling basis.

Closing date: 8th July at 9am

Interviews: Thursday 11 July via Teams

Start: ASAP

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

As a Trust Fundraiser, you will be a key member of our passionate and talented philanthropy team. You will proactively manage a portfolio of charitable trusts and foundations to secure income in support of The Salvation Army’s programme of work in England and Wales, helping some of the most vulnerable people in our society and fighting against injustice.

The Salvation Army is a worldwide charity and Christian church, working in over 132 countries. The Salvation Army is the largest provider of welfare services in the UK after the Government. We are working in the heart of communities supporting those who have experienced human trafficking and homelessness, people who are struggling with debt and unemployment and those recovering from addiction.

Key Responsibilities: As a member of the Trust Fundraising Unit, you will be responsible for securing gifts from and building relationships with charitable trusts and foundations. You will identify and initiate relationships with prospective donors using a range of research methods and develop long-term relationships by the excellent stewardship of supporters. 

The successful candidate(s) will be able to demonstrate:

• Experience of successful fundraising from charitable trusts and foundations
• Strong writing skills and creative approaches
• Ability to build effective working relationships across an organisation
• Ability to prioritise a varied workload and work within a complex environment

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references and proof of right to work in the UK

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident scheme Leader, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan; an employee assistance programme

Please note; this is a 12 months fixed term position, with a possibility of extension

Working hours: Minimum of 35 hours per week

Closing Date: Monday 15th July 2024

Interview date: Week commencing 22nd July 2024

Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 24 days of annual leave per year ((plus Bank Holidays), we have a TOIL system to allow flexible working. There will need to be some face-to-face work, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light card.

We are looking for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. This role gives challenge and satisfaction and will suit someone that has:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• A good team member
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Excellent communication skills
• Good record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service check in line with Section 115 of The Police Act 1997.

The main purpose of this role will be to provide clear, accurate and helpful retrofit and other related technical guidance in areas such as carbon foot-printing, building energy performance and renewable energy options to local and community organisations to help them tackle the climate emergency.

Pay and conditions

• The role is full-time (37.5 hours per week).
• The salary for the role will be £29,864 - £35,770.
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and much more.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Deliver training to local and community stakeholders on topics such as carbon literacy, retrofit, renewables and energy efficiency.
•  Develop and strengthen tools, guidance and other materials for community organisations that help to increase their ability to deliver beneficial local retrofit initiatives.
•  Undertake basic retrofit assessments of domestic and non-domestic buildings and provide useful guidance and recommendations on potential improvements.
• Provide carbon auditing, and recommendations for decarbonisation plans for community businesses.
• Support community organisations to design and deliver capital investment projects, develop funding bids, business cases and project delivery plans.
• Support community organisations to plan and deliver wider community engagement processes that help to foster leadership, consent and action.
• Facilitate learning, networking, and sharing between local and community organisations, staff and volunteers.
• Support CSE’s fundraising activities and the development of new models and approaches for the provision of retrofit activities and services at the local and community scale.
• Provide administrative support for timely delivery of project activities, accurate record keeping and robust reporting.
• Champion to key stakeholders (such as local authorities and funders) the importance of community engagement and the roles which local and community organisations can play in catalysing and enabling the decarbonisation of local homes and community buildings.
• Foster collaboration and deepen relationships with partner organisations who are active and interested in supporting similar areas of work.

To see a detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• O’ Level/GCSE maths, Science and English.
• Excellent written and verbal communication skills with the ability to relay and translate technical information for non-technical audiences.
• Relevant vocational or degree level qualification or equivalent work experience.
• Experience of assessing technical options for improving the energy performance of buildings.
• Experience in the repair, maintenance and home improvement sectors.
• Experience of working on community (non-domestic) buildings.
• An understanding of the design and construction of both modern and traditional buildings.
• The ability to write technical reports and provide recommendations and guidance to non-expert stakeholders.
• Knowledge of the broad themes driving the work of CSE.
• An enthusiasm for learning and problem solving.
• An understanding of the importance of effective administration and coordination to the successful delivery of projects.
• Empathy and understanding of different stakeholder situations.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available on our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

The closing date for applications is midnight, Sunday 21 July 2024. If you have not heard from CSE by 25 July, please assume that your application has been unsuccessful.

Interviews are expected to take place Wednesday 31 July and Friday 2 August 2024 at our offices in Bristol.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

The Operations Manager is responsible for overseeing the design, delivery, and evaluation of Lancashire Youth Challenge's three core programmes: RESTORE, Time to Breathe, and Rise to the Challenge. This role ensures the smooth and effective administrative and financial operations of the charity and acts as a deputy for the Chief Executive Officer when necessary.

Primary Duties and Responsibilities

Programme Management

·Lead and manage Project Coordinators & Facilitators, ensuring high standards and budget compliance.

·Ensure projects are properly documented and evaluated in line with contractual and funding requirements.

·Serve as the primary contact for partners, clients, referral agencies, parents, and guardians, ensuring effective communication.

·Collaborate on the recruitment of young participants for all programmes.

Line Management

·Facilitate regular supervision meetings with Project Coordinators & Facilitators.

·Manage and facilitate regular team meetings with core and freelance staff.

·Oversee the management of Volunteers and Work Placements.

·Hold contractual responsibility for freelancers and visiting practitioners.

Administrational

·Oversee daily administrative operations of the charity.

·Manage external communications, including website and social media.

·Act as the main liaison with the landlord and attend venue management meetings.

·Compile robust evaluation documents and impact reports.

Financial

·Support the CEO in preparing financial reports for Trustees, funders, and partners.

·Manage daily financial tasks, including reconciliation, invoicing, and liaison with accountants and the Treasurer.

·Help prepare budgets for funding applications and reports.

·Co-manage the Investor and Sponsor programme.

Governance

·Ensure systems and structures support the Board of Trustees in fulfilling their statutory responsibilities and effectively managing the charity's affairs.

·Prepare reports and papers for Trustee and annual general meetings.

·Work with the CEO and Chair of Trustees on the development and management of a Youth Board.

·Attend and present at Trustee meetings when required.

General

·Attend regular supervision meetings with the CEO.

·Complete required training in Safeguarding, Mental Health First Aid, and Emergency First Aid at Work.

·Abide by all company policies and procedures.

·Report safeguarding concerns immediately to the Designated Safeguarding Officer (CEO).

·Engage in Continuous Professional Development (CPD) opportunities.

·Work flexibly, including evenings and occasional Saturdays, to meet the charity’s needs.

·Assist in delivering other LYC projects and activities as needed.

·Act as deputy for the CEO when required.

Person Specification

Essential Criteria

A demonstrable passion for working with, supporting, and empowering young people.

A Level 5 or above qualification (ideally in a relevant subject) or significant work experience.

At least 3 years management experience, preferably within the youth charity sector.

Proven administrative skills and proficiency with Microsoft Office 365, CRM systems, and accounting tools like Xero.

Significant project and people management experience.

Experience in managing partnerships with diverse organisations.

Excellent communication skills, both verbal and written, and proficiency in online communication.

Financial management experience.

Understanding of safeguarding policies and procedures.

Willingness to be flexible and responsive to the evolving needs of the charity.

Desirable Criteria

Experience in the development and management of youth programmes.

Proven ability to compile evaluation and impact reports.

Marketing experience.

Familiarity with budget preparation and financial reporting for non-profits.

Experience in managing investor and sponsor relationships

We are currently looking for a Communications and Engagement Business Manager to join the Foundation on a 12 month fixed term contract.

The Communications and Engagement Business Manager is there to provide project and business management support to enable the Communications and Engagement leadership team to focus on progressing the work of the business area and leading the wider team. The Business Manager is embedded in the team in order to fully understand priorities, goals and ambitions and help enable the leadership team to achieve them.

Key Resposibilities

• Build an in-depth knowledge of the Communication and Engagement’s leadership priorities in order to help support the business area’s work.   
• Build an in-depth knowledge of partnerships and stakeholders. 
• Project management and administration activities for Communication and Engagement’s projects, monitoring critical paths, milestones, taking on discrete areas of project work as appropriate and making decisions autonomously.  
• Communicate and negotiate projects and liaise with the wider Foundation team and other stakeholders on behalf of the Executive Directors to enable projects and tasks to progress. 
• Proactive diary management for the leadership of the Communication and Engagement Team in conjunction with other Business and Diary Managers where necessary. 
• Keep track of the Foundation’s planning points and rhythms in order to manage leadership time and stakeholders. 
• Agenda planning and setting for leadership and full team meetings, in partnership with the Executive Directors.   
• Note taking and action monitoring of the above meetings, following up on completion of tasks when required.  
• Liaise with the wider Business Area teams and other stakeholders on behalf of the Executive Directors to enable projects and tasks to progress. 
• Management of the flow of information to other staff within the Foundation. 
• Ad hoc desk research as required, collating information and giving recommendations based on the information gathered 
• Proactively identify and deliver improvements to team processes and share these learnings with other business areas 
• Provide administrative support, such as creating and formatting documents / slides, updating the CRM system, making travel arrangements and other tasks as required.  
• Diary management cover for other business areas to cover absence within the team as necessary 
• Line management of a Diary Administrator including coaching and development, motivation and end of year and mid year reviews.

Skills, Knowledge and Expertise

• Ability to solve problems under pressure 
• Attention to detail 
• The ability to make decisions based on knowledge of the business areas priorities 
• Ability to absorb and summarize complex information  
• Ability to plan ahead, anticipating issues before they arise 
• Ability to change priorities whilst remaining calm and focussed 
• The ability to work with initiative and at pace 
• Curiosity and a proactive approach
• Strong time-management skills and the ability to organise and coordinate multiple projects at once
• Superb written and verbal communication skills 
• Excellent relationship building skills 
• Project Management experience 
• Experience in partnership working across organisations and teams, in a complex organisation and liaising with a wide number of stakeholders 
• Experience of improving business management processes 
• Experience of diary management for multiple people
• Experience using the Microsoft Office Suite 365 and the ability to pick up new software quickly without training.

Benefits

•  Up to 12% employer pension contribution.
• Annual personal development budget.
• Annual health and wellbeing personal allowance.
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities.
• Agile working, flexible hours, and supportive IT Kit.
• Shower facilities and bike lock area.
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

At Winston’s Wish we have been on a journey over the last few years – since Covid-19 we have transitioned to an online delivery, and we’re not going back.  We are listening to the voices of the bereaved young people that we are here to support and designing services that are right for them. 

We have raised the profile of data in all areas of our organisation and are always looking at ways to achieve ongoing improvements to our ways of working and our outcomes for the children that we are here to serve.

The Database Manager position is an exciting new opportunity to work alongside the Head of Salesforce to develop a solid foundation working with the world’s largest integrated CRM platform, Salesforce.  Winston’s Wish is currently leveraging various Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, and Non-Profit Success Pack. Additionally, we are investing in Marketing Cloud and AI in the upcoming year as part of our strategic shift towards a 'digital first' approach. 

We’re looking for someone with an ability to use their initiative to get things done, an enthusiasm for quality improvement with a keen eye for detail and someone with compassion and empathy for those affected by bereavement.  Whether you’re already a certified Salesforce Administrator or have lots of experience maintaining Salesforce but are yet to obtain the certification, we’d like to hear from you.  

Join us in this dynamic phase of growth and contribute to our mission of providing meaningful support to those navigating the challenges of loss. 

Main Responsibilities  

What you'll do: 

• You’ll be our 'go-to’ person for Salesforce end users; 
• Support the day-to-day platform administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports & dashboards;
• Working on declarative development utilising Flows, custom objects, workflows, validation rules and security configuration; 
• Support day-to-day user queries; 
• Proactive system maintenance including keeping up with Salesforce releases, features and best practices; 
• Data management to improve Salesforce data quality, implementing rules and automation as needed; 
• Collaborate with Fundraising, Bereavement Services and Marketing & Communications to gather and analyse business requirements and translate into scalable solutions; 
• Provide ongoing user training and create training materials/technical documentation as needed; 
• Communication of any platform changes to end users and stakeholders; 
• Implement and enforce security best practices to protect sensitive data; 
• Ensure compliance with relevant data protection regulations and internal policies; 
• Account manage our outsourced Salesforce & IT partner support companies.

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities. 
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy. 
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).    
• Work to objectives, targets and work plans agreed with your line manager. 
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required. 
• Take an active part in the Quarterly review process and participate in training agreed with your line manager. 
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy. 

Person Specification

If you’re aligned with our values, excited about the opportunity and really good at what you do (even if you don’t tick all the boxes) apply anyway! 

• Certified Salesforce Administrator with at least 1 years’ experience or someone with 1 years’ experience of working in Salesforce at an administrator level (but would like to achieve the Salesforce Administrator Certification); 
• Confident using DataLoader to manage imports and exports of data; 
• Demonstrated experience implementing Salesforce configuration changes including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports; 
• Excellent relationship-building and communication skills and ability to liaise with stakeholders at all levels; 
• A proactive attitude to implementing best practice solutions; 
• Demonstrates enthusiasm towards continued personal/professional development; 
• Hands-on experience with either Service Cloud, Experience Cloud, Sales Cloud, NPSP and/or FormAssembly, don’t worry if you haven’t got experience of all of them; 
• Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with colleagues at all levels. 

Additional information, if you are yet to obtain the Salesforce Administrator Certification 

• During the first 6 months, time will be allocated to self-learning/self-development via Salesforce’s Trailhead learning platform and other resources;
• After 6-12 months, Winston’s Wish will support you through the Salesforce Administrator Certification Examination. 

Recruitment Timetable 

Application deadline: 19th July at 5pm 

Telephone conversation to take place: 24th and 25th July 

Interview by Zoom to take place: 29th or 31st July 

Interview location: Zoom 

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date. 

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for a Sustainability Officer to join us on a full-time, permanent basis.

The Benefits

• Salary of £32,666 - £39,187 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a terrific opportunity for a sustainability professional with a head for numbers and data analysis to develop their career with our historic organisation.

You will work in some of London’s most iconic open spaces, ensuring their longevity whilst fostering a positive environmental impact across multiple Royal Parks sites.

What’s more, you’ll have the chance to reap the rewards of competitive benefits, extensive leave, and the chance to flourish in a beautifully green, historic setting.

The Role

As a Sustainability Officer, you will develop and implement sustainability initiatives and action plans across our parks.

Providing administrative support to the Head of Sustainability, you will assist with engagement activities, process utility bills and support in the operational delivery of our ISO 14001 environmental management system.

In this varied role, you will get involved in everything from carrying out environmental audits to supporting different park teams with sustainability challenges. You will also gather sustainability data for monitoring.

Additionally, you will:

• Deliver sustainability presentations and inductions
• Help set up mechanisms to track and report against delivery
• Support the Head of Sustainability in managing our energy and water consumptions
• Assist the Head of Sustainability with carbon footprint calculations
• Aid in evaluating sustainability requirements for tenders and projects
• Help to deliver the annual internal sustainability conference
• Deputise for the Head of Sustainability when required

About You

To be considered as a Sustainability Officer, you will need:

• Experience in a sustainability role or similar
• Experience with numerical and data analysis
• Experience of environment management systems and internal auditing
• Knowledge of the main environmental sustainability issues, risks and opportunities
• To be educated to degree level in a sustainable development and/or environmental discipline or equivalent relevant experience

Other organisations may call this Sustainability Strategy Officer, Environmental Sustainability Officer, Sustainability and Compliance Officer, Climate Change Officer, or Environmental Impact Officer.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please click here to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Sustainability Officer, please apply via the button shown. Successful candidates will be appointed on merit.

Job Title: Services Co-ordinator

Reports to: Head of Services

Location: Hybrid (some UK travel)

Hours: 34 per week (consideration will be given to flexible working i.e. 4 days etc.)

Duration: Permanent

Salary: £28,000 - £33,000 depending on experience

Purpose of the role

To support the development and delivery of Lifelites services by co-ordinating the installation of new packages of technology, training and partner engagement.

To support the delivery of Lifelites’ ambitious expansion strategy as part of our 25th anniversary celebrations in 2025 and beyond.

About you

You are a dedicated, organised individual with experience of juggling multiple priorities and varied responsibilities. You are a people person, able to communicate effectively with a range of stakeholders and will be passionate about planning and detail. You will have experience from previous roles and looking to make a difference in the charity sector.

About Lifelites

Lifelites passionately believes that all children with life-limiting conditions and complex disabilities should enjoy a childhood filled with special moments of fun, happiness, and meaningful connections.

By harnessing innovative sensory and assistive technology, we empower children to play, learn, communicate, interact with the world, and create lasting memories with their families.

For nearly 25 years, we have provided cutting-edge technology, training, and ongoing technical support free of charge to children’s hospices in Britain and Ireland, impacting over 12,500 children and their families annually.

Despite advances in clinical care, many children we support are unlikely to recover and may live short, complicated lives. However, our mission is simple and crucial: to help these children live as well as possible, for as long as possible, even into their last days.

Our key aims are to improve health and wellbeing outcomes for the children and families we support by increasing independence, reducing isolation, and improving communication, emotional wellbeing, and family relationships.

Main duties and responsibilities

 Technology provision

- To co-ordinate the application and consultation process for children’s palliative care services invited to apply for new packages of technology.

- To create documentation annually to capture all equipment requests, costings and associated partnership agreements.

- To co-ordinate technology installation schedules and liaise with Lifelites Champions to ensure efficient project delivery.

- To produce handouts and user guides for installation and ongoing training sessions aligned to Lifelites technology installation schedule.

- To attend and support the delivery of events, installations and Lifelites functions and represent Lifelites within children’s palliative care settings and forums.

- To provide administrative support for new technology pilots and other innovation activity.

- To support the development of Lifelites 25th anniversary activities, which are currently in development.

Learning and development

- To respond to training requests and co-ordinate installation and ongoing face-to-face training by liaising with Lifelites Champions, Lifelites Trainer and Head of Services to book dates and prepare training itineraries.

- To co-ordinate Lifelites Super User events including venue bookings, scheduling and training providers.

- To capture and monitor training feedback and prepare briefings for Head of Services and Trainer.

- To support the development and implementation of Lifelites e-learning platform, including course modules, interactive learning and activity ideas.

Partner engagement

- To support ongoing quality improvement by delivering regular account calls, responding to queries and maintaining up to date contact information for Lifelites Champions and other key stakeholders.

- To co-ordinate monitoring activity with partners including training feedback, annual surveys and case studies.

- To liaise with the Communications & Marketing Officer to create and publish information relating to services for newsletters and social media.

General

- To comply with Lifelites policies and procedures at all times.

- To contribute to and embody Lifelites’ values and workplace culture.

- To administer the departmental folders on the shared drive.

- To Provide support and complete minutes in quarterly committee meetings

- To perform any other duties as required.