Administration Management Jobs
Do you have a passion for supplying information, support and guidance to those facing a range of challenges?
Do you have experience working in a community-based hub setting with a range of individuals, groups and agencies?
We seek a community-focussed individual with good administrative and organisational skills and a desire to help others achieve their full potential. We have a vacancy for a Employment and Skills Advisor to join our team working in hub locations in Waltham Cross and Hertford.
Skills and Qualities
- Experience of working or volunteering in a community setting
- Ability to work independently and collaboratively within a team of paid staff and volunteers
- A keen interest in people, the local community and their needs
- Understanding of VCS local infrastructure organisations and their support role
- Up-to-date IT skills and a high standard of written English and Maths
- Excellent organisational skills paying close attention to detail
- Good communicator and interpersonal skills
- Ability to be flexible, plan, prioritise and manage workload and deadlines
- Ability to help individuals prioritise and action plan in order to successfully achieve their objectives.
- Ability to speak at meetings, make presentations, write reports and take minutes.
- Understanding of diversity issues and commitment to equal opportunities
- Access to public transport, ideally own transport and clean Driving Licence
- Flexible attitude to working hours
- Friendly and approachable personality with a sense of humour desirable
For more information and to apply for this post, please visit our website to complete an Application Form.
Please submit a completed Application Form by Thursday, 18th July 2024 at 12pm.
This post will be employed by Community Alliance Broxbourne and East Herts.
Company description:
Community Alliance Broxbourne and East Herts is a small charity based in Stanstead Abbotts. We provide a diverse range of services to develop, enhance and empower voluntary and community groups to effectively serve their communities across Broxbourne and East Herts.
External Engagement and Global
This full time, permanent role is available from 2nd September 2024.
This role offers the opportunity for hybrid working – some time on campus and some from home.
Summary of the role
Following the successful conclusion of the Making the Exceptional Happen campaign (which raised over £71m) attention is turning to a future campaign in support of the University’s 2030 strategy which has three core themes: sustainability (greener); improving human health and wellbeing (healthier); and creating a fair and inclusive society (fairer).
Aligned to the Faculty of Humanities, Arts and Social Sciences (HASS), you will plan, develop and produce fundraising proposals to trusts and foundations of a consistently high quality. These bids will be tailored to the needs of a wide range of funders based both in the UK and internationally. You will influence the trust and foundation fundraising strategy and take an active role annual planning. You will have direct responsibility for securing significant new funds to support the university’s strategic objectives. You will work closely with academics and senior university leaders to create funding proposals. You will be expected to build personal relationships with key trust and foundation contacts (trustees/administrators) and to find ways to open doors to new trusts and foundations by exploring the networks of academics and supporters. The work will focus particularly on major proposals for grants of £100k or more.
With a significant track record of securing major gifts from Trusts and Foundations through your own endeavours and delivering against financial targets, you will have excellent interpersonal, written and verbal communication and negotiation skills, with the ability to liaise confidentially and diplomatically both externally and internally at all levels and to a range of audiences.
Please ensure you read the Job Description and Person Specification for full details of this role.
The University of Exeter
We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.
Our Equality, Diversity and Inclusion Commitment
We are committed to ensuring reasonable adjustments are available for interviews and workplaces.
Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.
With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.
We are proud signatories of the Armed Forces Covenant and welcome applications from service people.
Benefits
We offer some fantastic benefits including:
- 41 days leave
- options for flexible working
- onsite gyms and a cycle to work scheme
- sector leading policies around maternity, adoption and shared parental leave (up to 26wks full pay), paternity leave (up to 6wks full pay) and a Fertility Treatment Policy
- stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Further information
For an informal discussion about the role, please contact Jessica Greenaway, Head of Development (HASS)
Are you passionate about using data to drive social change and improve outcomes for women who are in or at risk of contact with the criminal justice system?
Join The JABBS Foundation as their new Database & Impact Manager and make a real difference!
Salary: £49,487.50
Team: Women and the Criminal Justice System
Location: Birmingham / London (Hybrid working model)
Duration: 2-year contract, with the possibility of extension
Hours: Full-time (35-hour week), flexible hours considered (minimum 28 hours)
Benefits: 11% pension scheme, 25 days annual leave and flexible working
The JABBS Foundation is dedicated to supporting women who are in or at risk of contact with the criminal justice system. They partner with women's centres across the UK to develop their capacity to use data to improve outcomes and drive their influencing work. They are passionate about justice, rights, and empowering women.
The Role:
As the Database & Impact Manager, you will play a crucial role in managing, customising, and optimising their case management software, Microsoft Dynamics. You will work closely with stakeholders, including Pragmatiq, the University of Birmingham, and Trust Impact, to enhance data capabilities and build data maturity across their network.
Key Responsibilities:
* Database Development & Management: Design, develop, and maintain Microsoft Dynamics for women's centres. Lead on requirements gathering and improvements to enhance functionality and user experience.
* Training & Support: Train team members and stakeholders on Microsoft Dynamics and Power BI, fostering a positive data culture.
* Compliance & Best Practices: Ensure compliance with GDPR and data retention policies. Lead the annual IT audit for Microsoft Dynamics.
* National Travel: Occasional travel to women's centres and other locations across the UK (estimated two days a month).
Who We're Looking For:
We are seeking a dynamic individual with extensive experience in database administration and development, particularly focusing on case management systems. You should demonstrate a strong passion for justice and rights, coupled with exceptional communication skills and a collaborative mindset.
This involves:
* Proven track record in successfully delivering complex projects.
* Experience in creating and delivering training materials for diverse stakeholders.
* Proficiency in Microsoft Dynamics and Power BI is highly desirable, but we can consider experience with similar software.
* Knowledge of GDPR and data protection requirements.
This role combines database administration with impact and learning. While extensive expertise in database administration is required, they welcome applicants who are committed to developing their skills in impact and learning. Ideally, you will have previous experience in the social sector, specifically within the charity and non-profit sector. However, individuals with similar backgrounds are encouraged to apply.
If you are committed to making a positive impact and meet these qualifications, we would be thrilled to hear from you. Please send a copy of your CV or profile to Priya Vencatasawmy and Neil Hogan at Charity People.
Closing date: 9am Friday the 19th of July
Due to the sensitive nature of the role, we are accepting applications on a rolling basis, if you are unable to meet the deadline, please let Neil know.
Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events Assistant
Full time - Permanent
London - Lincoln’s Inn Fields WC2A (Hybrid working or full time in office)
c.£25-27k per annum (depending on experience) + generous pension contribution
(Please note: For hybrid working - the postholder is required to work from the London office for a minimum of 2-3 days per week).
The role:
We are looking for an organised and enthusiastic team player to deliver high quality support to the Events Manager in the planning and delivery of a range of onsite and online meetings, events and courses. This will necessitate maintaining effective administration systems and working with databases, websites and social media.
Reporting to the Events Manager, the Events Assistant will provide administrative and event delivery support for events in the planning of physical and/or virtual meetings, events and courses. This will include general support tasks pre-event, onsite and post-event including sourcing and liaising with venues, producing event marketing and communications and coordinating event material. The postholder will join our Events Manager and Events Assistant – bringing the Events Team to three people.
This role requires exceptional organisational skills, a meticulous eye for accuracy, high levels of customer service and the ability to deliver multiple projects in a timely manner. Also essential is a flexible, ‘hands-on’ approach and a willingness to help out in all areas of the Association potentially including attending and assisting at events which will require overnight stays at locations throughout the UK.
See the link to the full job description.
The benefits:
- Salary of c £25-27k per annum (depending on experience)
- The opportunity to join and work with a small, friendly and dedicated team
- A very generous pension contribution
- A minimum of 25 days’ holiday plus Bank Holidays (and normally days off between Christmas and New Year!)
About BAUS:
BAUS is a professional membership association dedicated to ensuring the highest standards in the practice of urology. We support healthcare professionals who treat urological patients to deliver excellent care by developing guidance for clinical practice, providing education and fostering research. We have a membership of circa 2000 members from medical students to consultants & associated urological specialists practicing in the UK, and also have an international membership.
To apply:
If you want to join our small, friendly and dedicated team and can meet the requirements detailed above then email your CV and a short covering email that sets out the skills you can bring to the role and your current salary and benefits package to our consultant: Michelle Prescott of Persona People Management Ltd.
For more information on BAUS and what our charity does to promote the highest standards of practice in urology please go to our website.
Closing date: 5.00pm on Friday 5 July 2024
First Interviews will be via Zoom.
No agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main purpose of the post:
• Working as part of a supportive and skilled team, you will be required to share in leading and further develop the GYM youth work service across Coventry and the surrounding area.
• You will spend a large proportion of your time working directly with young people in schools, colleges, youth clubs and outside areas as needed
• You will lead a range of different sporting and other activities and encourage and motivate young people to become involved in such.
• You will work closely with other colleagues across the GYM service, supporting identified needs and additional projects as required.
Key Responsibilities:
• To work directly with children and young people, actively leading in a range of sporting and other activities while enabling effective personal and social development - The young people you work with will include those who are vulnerable, disengaged and hard to reach and those exhibiting challenging behaviour.
• To lead with passion and enthusiasm, in different indoor and outdoor venues across the city.
• In discussion with GYM management to further develop this service, including additional sporting and other opportunities, trips and excursions, including residential as the service develops.
• To support the established GYM youth clubs in different locations and develop new as needed.
• To take part in the GYM outreach service, including driving the youth bus as needed.
• To take part in the StepTogether service.
• To promote, lead and support involvement in the Duke of Edinburgh Award Scheme
• To visit and provide information to individuals, groups, schools, colleges, and other youth facilities, building and maintaining relationships with key stakeholders and delivering training when required.
• To be committed to achieving service outcomes and to systematically gather dataregarding these outcomes as required
• To assist with administration duties, data collection, monitoring and evaluation and Professional Youth Mentor (Outreach)
• To assist in fundraising initiatives.
• Any other duties as determined by GYM management from time to time.
Due to the nature of the role, a full driving license is required. You will be required to travel across Coventry and beyond and may need to visit locations not easily accessible by public transport. You will also be required to drive and manage the youth bus as needed (non HGV)
We recognise the benefits of a diverse workforce and therefore welcome applications from all backgrounds and all sections of the community. In line with the Immigration, Nationality and Asylum Act all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview.
The client requests no contact from agencies or media sales.
A Tenant Management Organisation (TMO) is an organisation set up under the UK Government’s Housing (Right to Manage) Regulations 1994, which allow residents of council housing or housing association homes in the UK to take over responsibility for the running of their homes.
Cottington Close TMC became a corporate body and annually elected a management committee to run the body. This body then entered into a formal legal contract with Lambeth, known as the Management Agreement.
Operational & Strategic Manager
To lead the operational and strategic management of the service covering tenancy services, repairs, cleaning, grounds maintenance and other estate services.
To ensure the proper governance of the organisation and to lead in a manner that supports and guides the organisation’s mission as defined by the Board of Management.
To manage a small team of seven staff to deliver customer service excellence and inspire them to provide a brilliant customer experience.
To oversee the day to day financial management of the RMO, including rent collection and arrears control.
To develop and maintain effective working relationships with Board members, residents and colleagues and work with council officers and other relevant agencies and professionals where required.
The client requests no contact from agencies or media sales.
Prospectus is proud to be partnering with the Paul Hamlyn Foundation (PHF), an independent grant-making foundation, that aims to maximise opportunities for individuals and communities to realise their potential and experience and enjoy a better quality of life. They are now currently looking for a Grants Assistant, to join their team on a FTC basis, for up to 6 months.
As a Grants Assistant, you will provide administrative support to the Individuals team including the Head of Programme and Grants Manager. You will also play a critical role in supporting the Ideas and Pioneers Fund which re-opens in July 2024. You will be involved in project management, developing and implementing systems and processes relating to the re-opening, ongoing management and development of the Fund. Further duties will include covering the whole cycle of grant-making from application to the digital archiving of files after a grant is finished, acting as the first point of contact for the fund including handling enquiries and updating the system.
To be considered for this role you will have experience in grant-making, including knowledge of using Grantmaking management systems (they currently use Blackbaud). You will possess strong administrative and organisational skills, as well as the ability to analyse and synthesise complex information. Experience working with a range of stakeholders, working effectively and building relationships and partnerships is desirable.
Please note, this is a part- time role, 3 days per week, based in Kings Cross. The role is offered on a hybrid basis, with the option to work from home (days to be discussed with client, if successful). They are looking for candidates who are available to start late July.
Please apply with your CV only in the first instance (in Microsoft Word format). Cover letters are not required at this stage. We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible. Following your application, you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
Volunteers are highly valued at Parkinson’s UK because of the vital contribution they make to our aims for supporting people affected by Parkinson’s. You’ll provide high quality operational support in the team that exists to provide an excellent volunteering experience for the incredible people who freely give their time to support the Parkinson’s community.
What you’ll do:
- Provide high quality administrative support for the team under the direction of the Operations Manager;
- Respond to volunteer queries and provide support as and when needed;
- Assist in the production of materials and and resources and ensure they are disseminated appropriately;
- Assist colleagues with the recruitment and on-boarding of volunteers including learning opportunities;
- Carry out the daily administration associated with the volunteer management system (Assemble) and support volunteers in their use of the system;
- Maintain volunteer records as required;
- Process, upload and send content, news, adverts, email, and updates on Assemble and to other platforms as required;
- Liaise with the content team for the design of promotional materials;
- Support with volunteering learning and development, including liaising with suppliers, creating materials and completing training administration.
- Gather and collate feedback on key areas of the team’s work
What you’ll bring:
- An understanding of volunteering and the value it brings to individuals and the community
- A commitment to providing great service standards to volunteers and colleagues
- Strong administration skills and experience
- Strong planning and organisational skills, with the ability to get things done in a timely manner
- Ability to work with volunteers as equal partners
- Strong IT skills, with the ability to pick up new systems quickly and use digital systems to work collaboratively
- Experience of adhering to GDPR and wider data protection requirements
- A friendly and approachable manner with the ability to quickly build and maintain strong working relationships
- Your creative approach and ability to overcome obstacles to get things done.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home three days a week. You’ll be required to cover your own travel expenses to the office.
We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role, and will interview candidates on a continuous basis. Therefore, if you are interested, please submit your application as early as possible.
We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We’re a people-powered movement on the verge of major breakthroughs in Parkinson’s. Together, we will find a cure.
Job Description
Generalist HR Support
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Support with all internal and external HR related queries, escalating when appropriate.
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Manage the day-to-day HR activity on the employee life cycle across the organisation, including contractual changes, family leave, absence management and learning & development, with the support of our HR Administrator.
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Work with Head of People & Compliance to create and deliver training to staff and line managers
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Support Head of People & Compliance in employee relations cases, including performance management and other formal processes
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Be the key contact for all HRIS queries from staff and ensure all employee data is complete and up to date.
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Support with the delivery of the People Strategy and employee engagement initiatives, including but not limited to annual salary review process, performance review processes and staff survey
Recruitment & Onboarding
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Coordinate both internal and external recruitment processes, from job postings to job offers, providing a positive candidate experience for all applicants.
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Manage and deliver the onboarding process for all new staff and volunteers, including pre-employment checks and coordinating the new staff induction and probation processes with our HR Administrator.
Compliance
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Support the gathering of employee and organisational data, recording and storing personal data consistently and confidentially.
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Support with the preparation of compliance-related guidance, policy documents and reports.
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Setting up users on our training platform, allocating training, answering related queries and confirming completion.
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Proactively identify and implement improvements to processes to ensure efficiency and engage teams in delivering these improvements.
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Work with the Head of People & Compliance, and Director of Operations to meet the organisation's compliance targets, aims and objectives.
Other Responsibilities / Tasks
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Contribute to organisation-wide events and initiatives, including but not limited to the planning of Staff Away Days and ad hoc staff events and activities.
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Uphold safeguarding and child protection policy and procedure throughout, including reporting safeguarding concerns and disclosures to the relevant DSL and uploading to MyConcern.
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Undertake any other reasonable duties as may be required.
Person Specification
Skills
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Excellent interpersonal skills, including verbal and written communication
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Excellent organisational skills and attention to detail
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Excellent IT skills, including MS Office Suite
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Ability to prioritise own workload and deal with competing demands
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Ability to build relationships and work successfully with people at all levels
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Ability to work independently and as part of a team
Experience / Knowledge
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Good basic knowledge of employee relations and employment legislation
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Good basic understanding of GDPR and other data protection legislation
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Experience of HR Information Systems
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Proven experience of providing outstanding administrative support within a busy and high performing HR and/or Compliance team.
Personal Attributes
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Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission
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Personal integrity, credibility, resilience and good judgement
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A ‘can do’ attitude
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Commitment to self-development and a commitment to keeping up to date with key trends/developments in the sector
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Driven to achieve great results
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Ability to work well under pressure
This is role is a six month fixed-term contract and will be contractually based from our London office.
The successful candidate must have the right to work in the UK.
Electronic Records Specialist
£37,567 pa plus excellent benefits
London
Full-time, Fixed-term contract until December 2025
Ref: TG4159
Are you able to help bring a transformation to the way in which people manage information and records across a large organisation, which will have an impact on the capture of future historical records?
We are seeking an electronic records management specialist with proven experience of working in information and records management to join our Programme team. The successful candidate will be the key point of contact for all teams on electronic records management at Tate during the migration of records from shared drives to SharePoint Online with an additional plug-in and will play a crucial role in records management as a SharePoint systems administrator.
The ability to communicate well across the organisation will be critical to success together with knowledge and experience of system administration of SharePoint and records management. We are also looking for someone who will be able to apply the principles of diversity and inclusion in building and maintaining relationships with colleagues.
This position is offered on a fixed-term contract until December 2025.
Tate offers a range of benefits, including 25 days annual leave entitlement, rising to 27 days pro rata after 3 years of service; an extra day off for your birthday each year; a cycle to work scheme; opportunities for blended and flexible working; free access to Tate exhibitions and other museums and galleries; Life Assurance; and a ‘Defined Contribution’ pension scheme with generous employer contributions. Successful candidates who are already members of the Civil Service Pension Scheme or have recently left the scheme may be eligible to remain as members of this scheme instead.
Our jobs are like our galleries, open to all
Closing date: 14 July 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Twins Trust our mission is to:
· Provide twins, triplets or more – and their families – with the information needed to make informed decisions.
· Facilitate a network of community support.
· Ensure that our community’s unique needs are understood by the professionals who care for them and reflected in research, care standards and public policy.
Membership Officer
This is an exciting opportunity to join an ambitious and talented team in maximising income from a committed membership base.
With a healthy existing membership base, this role will support the Membership Manager and Head of Development in ensuring that membership administration runs smoothly from the perspective of both external and internal stakeholders.
Contract: Permanent
Hours: Four days per week (30 hours) (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £24k - £27k pro rata
Reports to: Membership Manager
Work location: Hybrid/remote. Office space in London Bridge and Woking, although entirely remote option is fine.
Closing date: 28 July 2024
Purpose of the role
- To provide excellent customer services as the main point of contact for Twins Trust's members, dealing with enquiries from new and existing members and updating membership records on the CRM database.
- Process direct debit payments (twice per month) generate and distribute relevant communication to members, and maintain accurate records relating to income on the database, Microsoft Dynamics
- Work with the Finance team to reconcile income and process Gift Aid payments
- Support the Membership Manager in ensuring that membership processes – including processing income - are efficient, effective and implemented consistently
- Support the Membership Manager with the implementation of recruitment and retention campaigns
- Support the Membership Manager and Head of Development in providing reports and updates to help develop a compelling membership offer (including exclusive discounts) which delivers sustainable income
Ideal candidate
The ideal candidate will have experience in managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations), have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.
Person specification
Essential
- Experience of administering individual giving, direct marketing or membership schemes.
- Experience working in a CRM, Microsoft Dynamics experience a plus.
- Excellent attention to detail.
- Excellent communications skills.
- A creative and analytical approach to problem solving.
- Enthusiasm for the issues we work on.
Desirable
- Experience working with online payment/donation platforms, extracting and manipulating data.
- An understanding of GDPR Compliance
- Strong communication skills, both written and verbal.
- Strong IT skills, including SharePoint and advanced Excel.
For the full job description and person specification please refer to the pdf attachment.
The client requests no contact from agencies or media sales.
Job summary:
Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.
The Community Experience (CX) team ensures that The Charity’s wonderful community receives excellent customer service. As part of this important team, you will contribute to providing an exemplary core operations function, guaranteeing a high quality experience for our donors and supporters through their journey with the Charity. You will work on maintaining essential data streams between external sources and our database, as well as the relationships with both supporters and suppliers that underpin them.
Everything the team does is about ensuring CX excellence, from handling first communications and processing income, through to ensuring that an appropriate ‘thank you’ is received. Working closely with the Fundraising, Finance and IT teams, you will be responsible for ensuring data is imported and reconciled accurately on our database in the most efficient and effective way possible.
Who we’re looking for:
A multi-tasker with strong numeracy and literacy skills, you’ll have an excellent eye for detail, strong organisation skills and the ability to deliver a consistently high level of service in a busy environment.
You’ll have a friendly and can-do manner with excellent communication skills and will be confident working with a range of stakeholders and supporters.
Key accountabilities:
- Respond to inbound donation enquiries in a professional and timely manner
- Manage accurate daily bank reconciliation tasks, working closely with the Finance and Fundraising teams, as well as supporting on month end reconciliation processes
- Process fundraising and donation data into our Salesforce CRM from multiple external sources such as JustGiving
- Process donations made via website, post and phone, including responses to mailings and appeals
- Provide administration support, including preparing thank you letters and carrying out data hygiene activities
- Ensure Salesforce CRM data is accurate and up-to-date and used effectively and consistently for recording information, communication and activity
You’ll be a great fit if:
We encourage you to apply to the role even if you do not meet all of the criteria.
Experience:
- Delivering administrative support in a busy environment at a charity, or in a finance or data-focused team
- Working as part of team and able to demonstrate effective collaboration
- Working with a CRM database to record information
Knowledge, Skills & Abilities:
- Excellent attention to detail and accuracy, especially with numbers
- Excellent all-round communicator
- Highly organised, confident and capable of taking initiative
- Able to work with a range of people, both remotely and face-to-face, understanding their needs and communicating in an efficient and empathetic way
- Able to manage a varied and complex workload, working flexibly, prioritising competing demands and meeting deadlines and targets
- Self-reliant and confident IT user including internet, databases, and MS Office, particularly Excel and Outlook
*Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.
What we’d like to give you:
You’ll be joining a collaborative, bold and innovative team of individuals who put our community first and are connected by a passion to make a real difference.
Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 3 days in the office each week.
Working hours: This role is 37.5 hours per week, with some out of hours working.
Benchmarked salary: c. £23,550 (dependent on level)
Our amazing benefits:
· 25 days annual leave (pro-rated for those who are part-time). Increases yearly with length of service
· Celebrate your work anniversary in true Charity style
· Occupational Sick Pay
· Hybrid working
· Flexible working
· Charity pension
· 1 day life leave per year to celebrate a special moment of your choice
· Wellbeing support including professional counselling
· A personalised on-boarding programme
· Cycle to Work Scheme
· Perkbox – our team discount portal
· Health care vouchers
*Some of these benefits are non-contractual and are subject to change
Diversity & Inclusion:
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.
We strive to create a workplace that celebrates diversity and provides equal opportunities for all candidates and we encourage all individuals to apply even if they don’t meet all the criteria.
You can find out more about what we’re doing to become a diverse organisation here.
Eligibility to work:
Whilst we'd love to have you on board, we want to be upfront as we’d hate to waste your time applying for a role where we can’t take you on. At the moment, we're unable to offer visa sponsorship for any of our positions. We're currently seeking candidates who are already authorised to work in the UK without the need for sponsorship, who can remain on a permanent basis.
How to apply to our team:
Please apply by going to our website and clicking ‘join our team’ button, attaching your CV and a covering letter explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.
We are keen to ensure that our recruitment process is inclusive so if you’d find it beneficial to submit your application in a different format, please drop us a line via our website.
Advert close date: 18 July 2024
First interview date and location: TBC over Zoom
Second interview date and location: TBC at our office in Fleet
The post holder will also:
· Contribute to achieving the objectives of The Brain Tumour Charity
· Live and breathe our values by being bold, collaborative and innovative, with a community-first approach to everything you do
· Undertake any additional and ad hoc tasks as required
· Participate in team meetings and other meetings as required
· Monitor and evaluate activities and provide written reports
· Represent The Charity at external events in a professional manner
· Work within an equal opportunities framework
· Adhere to all The Charity’s policies, procedures and working
· Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and The Brain Tumour Charity policies
We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.
The client requests no contact from agencies or media sales.
We have a fantastic opportunity for a Financial Inclusion Officer to join our Communities team at Sovereign Network Group. You’ll help to shape and deliver our exciting new Energy Support service, aiming to be proactive and preventative in fuel and energy insecurity. You’ll be working in the community and with customers across our geography.
It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England – our purpose being to provide quality affordable homes and places that people love for generations.
With offices in Basingstoke, Bristol, Newbury, Blandford and Christchurch, we can be flexible on your base location. You’ll work flexibly from the office, at home and out in our community.
The Role
You’ll be part of our Financial Inclusion team, looking holistically at customers and their household circumstances and finding innovative ways to support them to make sustained changes. You’ll be working with partners, building new relationships both internally and externally, with an overall aim to aid our customers to become financially resilient.
Key Responsibilities:
- Developing and enhancing financial inclusion initiatives, with a primary focus on energy-related projects
- Collaborating with customer support teams to ensure impactful delivery of financial inclusion offers
- Supporting operational activities of Financial Inclusion programs across SNG communities
- Working closely with the Financial and Digital Inclusion Manager to identify new delivery partners and continue to develop financial inclusion offers for sustained positive customer impact
- Reporting and analysing on program impacts to evaluate value for money and guide future planning
What we’re looking for
Previous experience in a similar role, with an understanding of financial inclusion challenges and its impacts would be beneficial but isn’t essential. You will need:
- A proactive, creative, and innovative approach to your work and problem-solving
- A customer-centric mindset, ensuring customer needs are at the forefront
- Proven stakeholder management experience with the ability to engage colleagues and external partners effectively
- Strong communication and interpersonal skills
- Proficiency in data processing and analysis, particularly with high-volume datasets
- Strong IT skills, particularly in Excel and Outlook
We have some fantastic benefits on offer at SNG, including:
- £450 flex-pot annually, discounted shopping & cycling scheme
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Generous matched pension scheme (up to 12%) and Life cover at 4x your salary
- Access to 24/7 virtual GP service
- Wellbeing discounts including gym memberships
- Flexible working - we're committed to giving people flexibility as widely as possible
- Options for private medical insurance, dental insurance & critical illness cover
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Take a look at our careers site to learn more about us and our values.
It is a really exciting time to be joining SNG and to be part of this brand-new offering to customers. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you
The client requests no contact from agencies or media sales.
Age International are recruiting for a part-time Board & Executive Support Officer.
This is an excellent opportunity for someone with an aptitude for stakeholder management and organisational relationships, as you will support the CEO, Board and wider team, as well as liaising with colleagues within Age UK, HelpAge International and the Disasters Emergency Committee.
As Board & Executive Support Officer, you will work closely with the CEO to enable good governance and effective Board meetings, liaising with the Chair and Trustees between meetings to support them in their oversight roles, ensuring reviews of organisational policies, and timely communications.
This role involves providing administrative support to the CEO specifically (e.g. diary management), alongside logistical assistance for the CEO and wider team (e.g. arranging international travel and meetings).
You will act as a focal point for co-ordination across Age International, providing flexible support on a wide range of projects, so experience of project management, a proactive approach, the ability to take the initiative confidently and deliver to tight deadlines are important.
This is a part-time (17.5 hours weekly) hybrid opportunity, a blend of both home and office-based working. Salary advertised is full time equivalent.
Must haves:
- Administrative experience: minute taking, diary management, maintenance of online files and company records, administrative and travel support to a team.
- Project management experience, including organising events.
- The ability to use current office technology including MS Teams, Board software and associated communication tools.
- Excellent communications skills.
- Confidence working across departments, good stakeholder management and a collaborative approach to building working relationships with people at all levels, both internally and externally.
- The ability to prioritise work and meet tight deadlines, including using judgement to deal with urgent or sensitive situations, without direct supervision.
- Ability to work with discretion on confidential matters.
- A proactive and positive approach, with the confidence to take the initiative coupled with discernment about when to seek guidance and direction.
- Aptitude for co-ordination across a range of different work-streams
Great to haves:
- A good understanding of charity governance along with experience using BoardEffect or a similar Board software platform
- Experience in, or knowledge of, the international development or wider charitable sector, especially in relation to older people.
What we offer in return
- Competitive salary, 26 days annual leave (pro rata)+ bank holidays
- Excellent pension scheme, life assurance, health cashback plan and Employee Assistance Programme
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
For a full list of benefits please click here
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking to get into fundraising? Are you an organised administrator and a proactive people person?An exciting opportunity has arisen at Prospect Hospice for a Fundraising Coordinator to support the community and events team.
Our fundraising team raises vital income to enable us to care for people with life limiting illnesses in our community. We do this through events, activities or other platforms to promote the Hospice out in the community and are passionate about providing an excellent supporter experience. We are looking for a new team member to join us to help us achieve our goals and support our fundraising activities.
Hours: Monday to Friday 9-5 (with flexibility required on occasion to support events and activities outside regular working hours). Full or Part-time applications considered, minimum of 28 hours per week.
What is the role?
The Fundraising Coordinator will be an integral part of the fundraising team, providing excellent administrative support for fundraising campaigns, events and in aid of fundraising. You will also be responsible for the administration of accurate supporter records and bookings, responding to enquiries and cultivating relationships with our supporters and volunteers. You will support the team to meet departmental targets and objectives to drive ongoing stewardship and supporter engagement.
Working as part of a small, busy team there will be opportunities for you to get involved with projects and initiatives outside of the day to day administration, helping to expand your knowledge and develop your skill set.
Do you have?
- Great people, communication and customer service skills
- Strong organisational skills and a ‘can do’ attitude
- An excellent eye for detail
- Good digital skills including MSOffice (Excel and Word)
- The ability to be flexible and the ability to juggle and prioritise multiple tasks
- Experience in an administration role in fundraising, events/marketing or a customer services environment
- Ability to understand information presented in databases or donor software systems.
In return, you will be joining a great team working in a supportive and collaborative environment for one of Swindon’s best loved charities.
We offer a great range of benefits, including:
- 27 days holiday FTE plus bank holidays (rising with length of service)
- Generous contributory pension scheme and life assurance
- Discounts with local retailers, gyms and service providers including Blue Light Discount Card
- Employee Assistance Programme
- Supportive induction, training and development
- Flexible working
To apply please submit your covering letter and CV via our website.
Interviews will take place on Monday 15th July 2024
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Safeguarding
Prospect Hospice is committed to promoting the wellbeing of all adults and children who use our services, ensuring that they live a life that is free from harm, abuse and neglect. We work in an open and transparent way and encourage staff, volunteers, patients and families to raise any safeguarding concerns.
Please note, should we should we receive an overwhelming response for the job advertised, we reserve the right to close the vacancy early
The client requests no contact from agencies or media sales.