Wellbeing Jobs

About the job

Southall Community Alliance (SCA) is a charity that has been working in Southall for over 30 years. We will be working with the Dormers Wells Learning Trust to develop the ‘Caretakers Cottage’ in an innovative project to improve the mental well-being of children and young people in Southall.

The ‘Caretaker’s Cottage’ is a former residence on the grounds of Dormers Wells Primary School and will host a team of trained professionals providing a wraparound, evidence based service to support early intervention of mental health and well-being, young people and families in our local community. The aim is for the centre to provide a welcoming and non-judgemental space to deal with the issues experienced by families and act as a hub, offering health and well-being support and activities for children aged 5-12.

SCA will offer a service at the Caretakers Cottage and link our vulnerable beneficiaries to external, non-clinical interventions and support in Southall. We seek an enthusiastic and experienced Well-being Outreach Worker to oversee the work of the project over the next three years.

We are looking for a candidate with excellent interpersonal skills, community engagement experience and an understanding of how socio-economic issues can affect mental wellbeing.

You will report to the SCA Director and be part of the growing SCA staff team.

This post is funded by the John Lyon’s Charity.

Title: Well-Being Outreach Worker

Salary: £29,400 per annum (FTE salary = £36,750)

Hours: 28 hours per week (4 days per week)

Duration: Three year fixed term contract

Location: Southall Town Hall, 1 High Street, Southall, UB1 3HA

Holiday entitlement: 20 days per annum

Reports to: SCA Director

Main Duties:

• Managing the mental health outreach project and project related activities
• Attend and contribute to the project’s operational delivery group and steering group
• Work with staff, adults and young people at the Caretakers Cottage to develop flexible and realistic support plans, offering a person-centred approach when providing advice, information, practical and emotional support to young people
• Establishing supportive, empowering and respectful relationships with children and families
• Prepare and deliver a programme of outreach activities that help to reduce mental health pressures for children and their families ie trips/visits, referral to voluntary sector support, arts/creative opportunities etc
• Promoting work on social media or website to share good practice and project achievements
• Preparing agendas, minutes and other relevant materials relating to project
• Supporting the recruitment and supervision of volunteers
• Preparing monitoring and evaluation reports relating to project activities
• To ensure inclusion and diversity in all aspects of SCA’s operation and work
• To report to the SCA Board of trustees and advisory boards, as required
• To undertake other such duties as may be assigned by the SCA Director from time to time

Person Specification:

• Must have at least two years experience of working with organisations and people from diverse and disadvantaged communities
• At least two years experience of working with children and young people
• Experience of confidently using community outreach activities to engage with a diverse range of partners and stakeholders
• Ability to manage and de-escalate challenging behaviour when dealing with young people with complex needs
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Ability to deal with confidential and sensitive data, whilst ensure compliance with good safeguarding practice and GDPR
• Good understanding of mental health conditions and experience of working with vulnerable individuals
• Strong written and verbal communication skills including experience of using social media, updating websites and compiling digital newsletters/bulletins
• Proficient in the use of Microsoft Office packages: Word, Excel, Power Point and Outlook
• Experience of drafting, presenting reports and designing and producing publicity materials.
• Well organised and able to prioritise and manage workload
• Ability to work out of hours and on weekends

Closing Date: Monday 31st March – ONLY completed application forms will be accepted. CV’s will not be accepted

Interview Date: w/c 14th April 2025

School Wellbeing Counsellor (part-time, hybrid) 
 

Rape Crisis South London are currently looking for a School Wellbeing Counsellor to join our organisation on a part-time basis, up until March 2025 in the first instance.   
 

We are going places! With a new CEO and an ambitious and inspiring new vision, Rape Crisis South London is undergoing significant change and transformation in the run up to a new brand launch and organisational strategy. 
 

Working with the wider Children and Young People team, the School Wellbeing Counsellor will have the responsibility for providing high quality therapeutic support to girls and young women in educational settings within educational settings and other venues in South London boroughs. The successful candidate will be able to demonstrate their application of the Violence against Women and Girls (VAWG) movement, and experience of running services for Black and minoritised ethnic women.  
 

The position is offered on a part-time basis up until March 2025. The post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 
 

Rape Crisis South London is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls' movement. 
 

Please apply with an up-to-date CV and cover letter (of up to 1500 words) identifying how you meet the essential and any desirable qualifications, skills and experience.

All positions are located in the UK and require the right to work in the UK
 

Closing date: 9th March 2025

Join our team at Alexandra Wellbeing House, where we're committed to revolutionising mental health care in partnership with Gloucestershire Health and Care NHS Foundation Trust. If you're passionate about making a meaningful difference in the lives of individuals experiencing acute emotional distress, we invite you to explore the exciting opportunity of becoming a Wellbeing Practitioner.

What You'll Do:
 

- Collaborative Pathway Development: Partner with NHS Crisis Resolution Home Treatment Teams to deliver operational pathways that guide service delivery, ensuring seamless transitions within the service.

- Empowerment and Support: Serve as a beacon of empowerment and support for individuals accessing our service, providing personalised non-clinical wellbeing support and safety plans tailored to their unique circumstances.

- Compassionate Guidance: Offer compassionate guidance and assistance to those navigating acute emotional distress, offering integrated solutions that prioritise their wellbeing and autonomy.
 

Why Join Us:

- Innovative Approach: Be part of a pioneering team delivering the Alexandra Wellbeing House Service for people experiencing acute emotional distress.

- Personalised Support: As a Wellbeing Practitioner, you'll have the opportunity to provide personalised support and safety plans, making a meaningful impact on the lives of those accessing our service.

- Guidance and Support: Work closely with our experienced leadership and management team, receiving guidance and support to excel in your role and contribute to the success of our service.
 

Key Responsibilities:

1. Delivery of Wellbeing House Service: Deliver the Wellbeing House service to individuals accessing the service, guided by the Leadership and Management Team, ensuring adherence to established protocols and standards.
2. Collaborative Partnership: Work in partnership with Crisis Resolution Home Treatment Teams within the NHS and counselling services within S&G Mind to develop and implement referral, assessment, and outcome pathways within specified timeframes for people experiencing acute emotional distress and/or self-harm and self-injury.
3. Person-Centered Support Provision: Provide person-centered support to individuals accessing the service, conducting assessments to identify strengths, co-producing clear and achievable goals, and implementing safety planning strategies to promote well-being.
4. Health and Safety Maintenance: Take responsibility for maintaining health and safety standards within the Wellbeing House, including cleaning and upkeep to ensure a safe and welcoming environment for people accessing our service.
5. Promotion and Networking: Actively promote the Alexandra Wellbeing House service by engaging with external stakeholders, raising awareness of the service, and strengthening existing relationships to ensure broader community engagement and support.
6. Facilitation of Therapeutic Groups: Set up and lead groups aimed at improving mental health and well-being within Alexandra Wellbeing House, fostering a supportive environment for individuals to share experiences, learn coping skills, and build resilience.
7. ICT Systems Management: Utilise ICT systems appropriately and ensure adherence to high internal standards of data recording, in accordance with organisational policies and procedures, to maintain accurate and up-to-date records.
8. Creating a Welcoming Environment: Participate in fostering a welcoming, friendly, and empowering atmosphere within the service, ensuring that individuals accessing the service feel valued, respected, and supported throughout their interactions.

From 1st April 2025 the salary for this role will be £24,765.00 - £26,415.00 per annum

Our Charity

P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people.
We believe that what we do can make a real and lasting difference. We are determined to tackle problems that others won't. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support.

The Role

Are you a people person?

Would you like to make a lasting difference to someone’s life?

If so, this could be the perfect role for you…

The successful candidate will work across areas in Derbyshire, to improve the lives of people we work alongside. Working with a dedicated and supportive team, you will provide weekly support to people who are in recovery from ill mental health and in receipt of a personal budget or self funding. This support could either be in individuals' own homes, supporting and prompting with day to day living tasks or in the community to support people to access places of interest, hobbies or groups.

You will be provided with full training but it's important to be friendly, proactive, positive, approachable and non-judgemental. You will also need to have the ability to make on the spot decisions and be ready to sometimes deal with challenging situations.

What We Offer

In return we offer the chance to join an expanding, dynamic organisation, with excellent opportunities for personal and professional development. We also offer a great benefits package:

Enhanced annual leave entitlement – 27 days annual leave per year, plus bank holidays.

Commitment to mental health and wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.

Paycare health cash plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.

Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.

Team initiatives – this may include team away days, P3’s Big Day Out and our Annual Awards Ceremony.

Discounts – access to Paycare Perks and Tickets for Good.

Personal development opportunities – including mentoring, training, secondments, job shadowing, and more.

Enhanced sickness pay – based on your length of service.

Earning Potential – optional overtime and refer a friend bonus scheme.

Additional equipment provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.

Please note P3 reserve the right to close this advert earlier than the stated closing date.

The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination

Join a team with a bold mission – at Swindon & Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. We believe in empowering individuals with opportunities for a richer life. As Service Lead, you will play a pivotal role in achieving this vision by working closely with the Service Manager and Senior leadership team to co-lead and develop The Junction service.

The Junction is an out of hours service, open 365 evenings a year, to support and assist individuals experiencing a mental health concern. The aim is to alleviate the need for people in the Swindon locality to access A&E acute mental health services and primary care GP services unnecessarily by managing the presenting symptoms/mental health crisis along with the triggers and context for that crisis.

What You'll Do:

- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.

- Effective Partnerships:  Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.

Why Join Us:

· Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.

· Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.

· Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.

Key Responsibilities:

1. Deliver Person-Centred Support to People Accessing S&G Mind

• Support people using The Junction service to reduce their levels of mental distress.
• Support individuals to improve their own physical and mental wellbeing.
• Recognise and provide support to individuals overcoming barriers to community inclusion.
• To provide flexible support based on individual need and preferences, enabling individuals to make informed decisions and choices.
• Welcome individuals who have been referred to the service; providing a calm environment, ensuring any heightened situations are de-escalated effectively.
• Work in a 1:1-person centred way to improve individuals physical and mental wellbeing and creating a clear plan forwards using the 5 ways to Wellbeing model.
• Work collaboratively and sensitively with individuals, with a range of mental health needs to develop skills to manage their own health, in accordance with their personal recovery plan.
• Actively promoting and using approaches which are affirming, build on strengths, identify past positive experience and success.
• Promote the rights of individuals by recognising differences and acting in accordance with the relevant legislation, recognising and reporting discriminatory behaviour, and taking appropriate action.

2. Effective Partnerships and Collaboration

• To maintain and develop professional links with all external agencies, enabling effective signposting
• To promote a person-centred service, building effective communication with all individuals, partnership organisations and others.
• To work closely with care coordinators and other professionals within the NHS Swindon mental health teams, supporting people who have been referred via NHS.
• Work with and support families, carers and significant others who are supporting the person experiencing a mental health crisis.

3. Expertise and Risk Management:

• Effectively manage risk and supporting positive risk taking.
• Conduct investigations in line with relevant policies.

4. KPI’s and Data Excellence

• To effectively record and evidence outcomes.
• To meet a number of wellbeing plans set as monthly targets by manager.
• To meet a number of reviews set as monthly targets by manager.
• Collect relevant data for performance tracking and reporting.
• Maintain accurate, confidential records using electronic systems.

Permanent position but with a provisional end date for funding of 31st March 2027

£29,855.00 per annum 35 hour week. (part time will be considered)

Time for young people is our emotional wellbeing support space for young people in Leeds. Time for young people empowers young people to take time for themselves.

Leeds TIME opening hours supports the needs of the communities in which we work, and therefore there are elements of unsociable hours - this may include evenings, weekends, and bank holidays. These will always be agreed in advance and will be as flexible as possible to need individual needs.

Do you want to support a team who work with children, young people with emotional, behavioural and mental health difficulties?

The post holder will support Children, Young People, and Young Adults in our Emotional Health & Wellbeing services based in Leeds, offering low intensity support under a brief intervention framework.

It is planned to offer drop in sessions where young people can drop in and meet trained staff one to one. Young people can come along and talk through what they are struggling with. The service holds no waiting lists and therefore the ability to build relationships quickly, identify risks, and process further support is vital.

Alongside our drop-in support, we also offer young people more structured one-to-one sessions, alongside group-based work.

We are looking for a Wellbeing Practitioner that:

-Has a genuine passion and working knowledge of young people and mental health.

-Able to develop good therapeutic relationships with CYP and families

-Experience of working in settings with young people who have emotional, behavioural and/or mental health concerns.

-Has a background or worked in Health Care, Education, Youth Work or Social work

-Able to provide direct low level therapeutic support that is person centred.

-Able to deliver improved wellbeing for children &young people presenting in crisis.

-A good working knowledge of Mental and Emotional Health Issues that young people face today, including interventions on how to support young people in overcoming these challenges.

Due to the fast paced environment and use of computers for clinical record keeping, you will need to have a good level of IT skills.

INFORMATION ABOUT THE CHILDREN'S SOCIETY

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.  

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.  

Benefits

Enhanced Annual leave 28 days length of service extra 2 after 2 5 and 7 goes up to 36 days plus bank holidays.

Free eye test claim back

Pension match contribution up to 8% can op out

Life Assurance death in service 4 x salary gets paid to nominated person.

Cycle to work 39% of bike costs can be spread across the year

770 retailers discounts offered with You Star App.

All people within diverse backgrounds are encouraged to apply, and particularly welcome applications from Black, Asian and Minority Ethnic communities   

The Children's Society is committed to safeguarding and protecting the children and young people that we work with.  As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.   

Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview. 

    

The closing date for applications is  midnight on Monday 7th April. If after 14 days we have received enough applications, we reserve the right to close this vacancy from the 24th March onwards.

Interviews will be held on the following weeks.

For an application pack please visit the web site http://www.childrenssociety.org.uk/about-us/work-us

or telephone

The Childrens Society Recruitment team on 020 7841 4

IN1

The Netherton Feelgood Factory is committed to improving quality of life and improving health in Sefton.  Working particularly in more deprived areas of central and south Sefton, we provide help and support for all age groups from birth to old age.

This post is part of the Living Well Sefton Service which provides mentor support to people wanting to make lifestyle changes to improve their health and wellbeing.  Mentors meet with local people, discuss their issues and aspirations and help them to develop individual programmes to achieve their goals.  Mentors often also run or assist in group sessions depending on their interests and skills.

In the Feelgood Factory, our mentors usually have a specialism such as older people, mental health and food and nutrition.  This post will be particularly focussed on families although the post holder will be expected to work with all age groups.

Salary: £23,004 p.a. (pro rata).

Hours of Work: 20 per week

Reports to: Healthy Living Services Manger

Location: Netherton Feelgood Factory

Main duties and responsibilities:

• You will identify and engage effectively with members of the community from all backgrounds, abilities and ages, including parents, older people, young people and families
• You will identify particular needs of the local community in relation to the wider determinants of health
• You will support clients to recognise and change their current lifestyle and identify how their way of life might affect their health and well-being
• You will provide health education to people to improve health and encourage healthy lifestyles/promote behavioural change. 
• You will organise and manage sessions to identify and engage with individuals and raise awareness, e.g. smoking cessation and diet.
• You will enable clients to make choices and develop an action plan to change behaviour and sustain those changes, leading to more healthy choices and actions interpreting local and national strategy
• You will maintain a high level of confidentiality in all aspects of work including client records and conversations
• You will support an individual's 'action plan' over an agreed timescale and review and revise 'action plans' with individuals as appropriate.
• You will maintain accurate information systems of records and activities, complete data sheets and explore trends and formulate strategies with line manager.

Family Support

• In particular you will provide support for families with health and wellbeing needs and will help to staff the Feelgood Community Hub.

This job is for you if:

1. You are educated at least to NVQ level 3 standard.

2. You can demonstrate effective communication skills  with both individuals and groups.

3. You have experience of setting individual action plans.

4. You have knowledge of what makes people healthy and unhealthy.

5. You are able to use and have experience of using Information Technology.

6. You can demonstrate that you are a good team player and you are willing to learn with your team.

This is an excellent opportunity to lead a well-established and respected charity, overseeing an interesting, varied and vital portfolio of work. You will have the opportunity to drive strategy forward and have a real impact on the organisation.

St Luke’s helps clergy to flourish in their ministry, to the benefit of their congregations and the wider community. Established in 1892, we have a long and successful track record in caring for Anglican clergy. We are now recruiting a new Chief Executive to lead the charity in the next phase of its development.

St Luke’s plays a leading role in developing and piloting ‘preventive’ clergy wellbeing services to reduce stress and isolation and prevent burn-out. We run a range of innovative programmes nationally aimed at helping clergy to address the challenges of ministry, building evidence to advocate for effective ways of enhancing clergy wellbeing and sharing our results through conferences and publications.

Trustees, staff and stakeholders are united behind the strategic vision and direction of St Luke’s and we have a successful fundraising team that is growing our income to ensure the long-term sustainability of the charity.

The retirement of our current Chief Executive gives us an opportunity to appoint an outstanding candidate who will lead us through the next phase of growth and increase our impact in transforming the wellbeing of the clergy.

Our ideal candidate

Our ideal candidate will feel passionate about our work and will be committed to ensuring the continued growth and independence of the charity.

You will have a proven track record of success in leadership roles, delivering strategic plans and with experience of financial management and governance in charities.

Contract type: Permanent, part-time, three days per week

Salary: £65,000 to £80,000 pa FTE (pro rata)

Location: Hybrid – office in London SW1 and home-working

How to apply

Please review the Application Pack for details on how to apply. 

Applications must be received by 12 midday on Wednesday 12 March 2025.

Initial interviews for shortlisted candidates will be on Zoom; final interviews will be held in person on Friday 4 April in London SW1.

We welcome any queries on the role in advance of the closing date. 

HR, EDI and Wellbeing Officer

Could you be the talented HR, EDI and Wellbeing Officer we’re looking to welcome into a small, friendly nature charity? Supporting a brilliant team, you’ll play a part in protecting and restoring UK wildlife, while advancing your career in the fast-growing ‘nature and climate’ space. 

Overview

Position: HR, EDI and Wellbeing Officer

Salary: £12,800 per annum for 14 hours per week (£31,500 FTE)

Location: Fully remote (with occasional travel)

Hours: Part-time, 14 hours per week (0.4 FTE) – flexible working available

Contract: Permanent

Closing Date: 9am, Monday 24 March 2025

Interview Date: Thursday 27 March 2025

About the Role

As HR, EDI and Wellbeing Officer, you will play a key role in fostering a positive workplace culture, ensuring the team feels valued, supported, and engaged. Working across HR, Equality, Diversity & Inclusion (EDI), and wellbeing, you will develop and implement initiatives that improve efficiency, transparency, and employee experience.

Key responsibilities include:

• Managing the Trust’s HR, EDI and Wellbeing functions.

• Providing advice and support to staff on HR and wellbeing matters.

• Identifying and implementing improvements to policies and processes.

• Promoting an inclusive and fair work environment.

About You

We’re looking for someone with:

• Experience in HR, EDI, wellbeing, or a related field.

• Strong communication and interpersonal skills.

• Ability to work independently in a fully remote setting.

• A passion for creating a positive and inclusive workplace.

About the Organisation

The organisation is a unique conservation charity dedicated to making data work for nature. By providing access to vital wildlife data, they support conservation efforts across the UK. They’re a 100% remote-working organisation with a strong commitment to diversity, inclusion, and flexibility.

Other roles you may have experience in could include:

HR Officer, People & Culture Officer, Equality and Diversity Advisor, Employee Wellbeing Coordinator, HR and Compliance Officer.

If you’re passionate about HR, inclusion, and wellbeing, we’d love to hear from you!

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We’re one of the largest student-led organisations in the UK and a charity with over 52,000 members. With a staff team of more than 120, a range of services including advice, sports, representation, volunteering and an annual turnover of more than £16m, we’re a growing organisation making impact for our members. 

We are seeking an Advice and Wellbeing Adminstrator to provide high quality administrative support to the Advice & Wellbeing team. This may include triaging Advice Service enquiries, booking appointments, maintaining electronic records and providing administrative support to the Advisors. The role will also provide support to our expanding prevention and intervention programmes such as our Active Bystander Programme, including overseeing the enquiries, scheduling, and workshop administration

The role is a full time and permanent contract. This role is also a hybrid working role, where 40% of the role will be on campus based. We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

Have you got excellent verbal and written communication skills? Are you able to understand and work within policies, procedures and regulations? If the answer is yes, then we want to hear from you.

Our ideal candidate will manage the various shared email inboxes and ensure that enquiries are responded to in a friendly, effective and efficient manner. The right candidate will handle personal information in a sensitive manner and in accordance with policies and procedures around confidentiality and data protection. The successful role holder will also work collaboratively with other members of the team to ensure that an outstanding Advice Service and wellbeing projects are provided that meet the needs of UCL students. 

Exciting opportunity to work for a 4 day week Employer.

The Wellbeing and Lifeskills worker will support residents experiencing mental health pressures, to access cultural sensitive services and develop resilience, coping skills and improve overall wellbeing.

Specific Duties:

1. Develop person centred multi-agency support plans. Work to a recovery based aspirations led model.

2. Collect baseline information about clients current mental health needs, and record and monitor progress as they engage with the service.

3. Provide assertive support to ensure effective engagement to achieve personal goals and aspirations for wellness and enjoyment of life.

4. Act as a point of contact for other agencies working with the individual. Plan interventions flexibly to meet individual needs.

5. Provide initial advocacy and support to access appropriate services and agencies

6. Plan for reduced involvement as the service user gains sustained mental wellbeing and control. Plan for service exits, building in aftercare and rapid return if necessary.

7. Support individuals to engage in meaningful activity and facilitate activities such as an LGBT group and healthy eating group. Develop other activities with guidance and input from service users.

8. Regularly review barriers to progress, involving other agencies as necessary.

9. Provide quarterly statistical information such as demographics and outcomes, for funders and internal use.

10. Keep up to date on current treatment models, care philosophy and mental health legislation.

11. Deal with general correspondence and enquiries relating to service users and the service. Keep up to date service user records.

PERSON SPECIFICATION

Qualifications

· Qualified to NVQ or social care level 4

Experience

· 2 years experiencing of working with people experiencing mental ill health.

· Experience of working with and managing risk therapeutically.

· Previous experience of working in a partnership environment or with other agencies.

· Experience of facilitating groups, setting group objectives and reviewing outcomes.

· Experience of using data bases to record client need, interventions and progress.

Knowledge and Skills

· Demonstrate a knowledge of the needs of young migrants and refugees or other chronically excluded groups.

· Knowledge of the range of services available to people with mental health needs or other complex needs.

· Excellent interpersonal skills and the ability to communicate clearly at all levels

· Ability to plan and organise own workload

· Ability to manage conflict

· Committed to own professional development

Our client is a vibrant Surrey-based charity, committed to building futures for local people by providing services that support and assist disadvantaged and vulnerable people; their wide range of projects and activities aim to create happy, healthy and connected communities. They are now looking to recruit a dynamic Family Wellbeing Coordinator (part-time, 24.5 hours a week – days flexible) to work as part of their wider Community Wellbeing Team, providing high quality, tailored support to parents and carers across Surrey.

As Family Wellbeing Coordinator, you will provide personalised advice, guidance and coaching to parents and carers of children aged 11+ years in order to help them develop new awareness and skills in order to enhance their emotional wellbeing and mental health support to their children. You will work collaboratively and effectively with statutory and voluntary organisations to identify parents and carers in need of support, and will create, develop and deliver one to one interventions, workshops and presentations for groups covering a range of emotional wellbeing and mental health topics. You will identify and signpost beneficiaries to a range of specialist agencies who can offer further support, and will collect appropriate data and information to ensure accurate programme monitoring and evaluation.

To apply for this role, you will have demonstrable experience of working with children, young people and families, both on a one to one basis and in group settings. You will have experience of providing tailored and personalised advice, guidance and support on a range of matters, and will have significant experience of working alongside partners and other agencies in developing and implementing joint programmes.  Overall, you will be a skilled communicator, passionate about delivering high quality whole family support.

If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below.

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!

Please note, this role will be based in Tadworth (some home working) but will also involve working in venues across the Surrey Downs Area, as well as delivering services online.

Location: Based in St Giles office in Wrexham with frequent travel across Wales.

Ref: PWTL-252

St Giles Trust is a Charity helping people facing severe disadvantages to find jobs, homes, and the right support they need. We help them to become positive contributors to local communities and wider society. We passionately believe everybody is capable of changing their lives. Our mission is we empower people to overcome injustices for themselves, their families and their local communities – we achieve this through offering support from someone who has been there. Our peer-led services form the backbone of our work.

You will be part of a multi-agency team providing person-centered support focusing on holistically addressing a range of personal wellbeing issues faced by service users referred by the Probation Service. Interventions will focus on addressing the following: 

• Support around families and other significant relationships 
• Support to reduce social isolation and improve decision-making/lifestyle choices 
• Support with emotional wellbeing
• Provide through the gates support for those leaving prison.

You will be part of a comprehensive name of the team/function service delivering across St Giles Trust that is mindful of, and promotes our Vision, Mission, Values, and strategic aims. 

We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This will include experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison. You will need to demonstrate how your lived experience supports your ability to carry out the role to the benefit of the clients we work with. 

The role involves supporting the management of HMPPS Contracts delivering Personal Wellbeing services across Wales, based in Wrexham with frequent travel. It requires managing a team, ensuring compliance with performance indicators, and maintaining strong relationships with stakeholders. 

(1) Key Deliverables

• Provide operational management across one or more contracts awarded by the HMPPS to deliver Personal Wellbeing services in Wales.
• Provide leadership and operational management to a team of Personal Wellbeing Coaches (PWBC) and Peer Advisor volunteers employed in the delivery of the contracts.
• Set performance objectives with PWBC’s and monitor progress ensuring compliance with contractual performance indicators and quality improvement, ensuring St Giles Wise partnership meets all its targets and outcomes.
• Monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures including safeguarding of staff, service users and the wider public.
• Develop and maintain a strong working relationship with local Wales Probation managers and staff as well as other external stakeholders e.g. prison managers, ensuring communication channels are positive and effective.
• Manage partnerships including local and national delivery partners, spot purchase providers and any agencies with whom we are developing referral arrangements.
• Manage and co-ordinate allocated resources including volunteers and spot purchase funds.
• Provide management and oversight of allocated contract budgets.
• Ensure there is a safe and trusting working environment for staff with a culture which is aligned with St Giles Wise values and facilitates a supportive and constructive relationship with service users.
• Work closely with other St Giles Wise Managers to ensure consistency of approach and sharing of best practice.
• Provide regular reports in a range of formats to Personal Wellbeing Manager.
• Monitor use of the Customer Approved Database including regular reports on usage to ensure accuracy and timeliness of inputting by teams.
• Support the management and delivery of our weekday telephone helpline (5pm-8pm) and occasional Saturday drop-ins safely and effectively.
• Positively represent the St Giles Wise partnership in all external meetings including conferences, seminars, and other events.
• Proactively adopt a learning approach to the role, improving skills and knowledge to continue providing a high-quality service for service users.
• Understand and adhere to all SGW policy and procedures including diversity, health and safety, safeguarding, and data protection. 

(2) Knowledge & Experience

Experience 

• Experience of managing and supervising staff to successfully deliver services with KPI’s, quality standards and/or targets. (A) 
• Experience of working in or managing services supporting male offenders including young adults whether in community or prison settings (A) 
• Experience of working in or managing services supporting challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused (A) 
• Experience in working in or managing multi-agency partnerships working towards common objectives and outcomes.

Skills and Abilities

• Ability to lead large teams across a wide geographical area and achieve contracted outcomes to expected standards (A). 
• Ability to coach and mentor staff to motivate and facilitate optimum performance in a team; encourage them to find innovative, safe ways to work with service users to identify and find informed solutions to the challenges faced by them (A) 
• Ability to create and communicate performance and budgetary reports in a variety of formats.
• Strong IT skills including proven experience of using Word, Excel, and Outlook in a similar work environment.  This includes ability to use online video communication platforms (eg. Microsoft Teams, Zoom) 
• Effective interpersonal and relationship building skills including ability to develop strong professional working relationships (A) 
• Ability to develop and maintain a workplace environment which is both safe, supportive, enabling your colleagues and service users to thrive.
• Ability to coach volunteers and facilitate their assistance in delivering interventions with service users 
• Ability to be a flexible and co-operative member of a team 
• Ability to work resiliently under pressure, meet deadlines, work on own initiative and part of a team.  (A) 

Qualifications

Management Qualification including ILM at a minimum level 3 preferable but not essential.

We will provide the following resources to assist in the successful achievement of the responsibilities outlined above: 

• On-going and targeted learning and development that will support and enable you to deliver the role to a high standard
• A full induction
• Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner 
• Professional development and support of a recognised qualification of project management or something similar.
• Support, development and improvement in presenting and communication skills & techniques. Understanding of different communication styles for different audiences.
• Development and exposure towards bid writing & development within the organisation.

(3) About Us

In St Giles, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, advice and counseling service, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing Date: 11 p.m. on 17 August 2025 

We will be shortlisting and interviewing candidates on a rolling basis. We reserve the right to close this position at any time. 

Ref: PCA-251

Are you a proactive, highly efficient and collaborative individual with a proven track record of managing Customer Relationship Management systems, including inputting data and creating reports?  Do you have experience of working in services providing effective administrative support in a busy, pressurised environment?

If so, join St Giles as a Personal Wellbeing Administrator, where you will support the management of HMPPS Contracts delivering Personal Wellbeing services across Wales.

Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.

The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.

About this key role

Our successful candidate will provide key administrative support to teams across one or more contracts awarded by the HMPPS to deliver Personal Wellbeing services in Wales. This will involve monitoring and managing the receipt of referrals from Probation through the Customer Approved System (CAS) ensuring they are successfully assigned to Personal Wellbeing Coaches, plus managing the CAS to ensure all inputting is accurate and within agreed timescales.

We will count on you to act as the primary point of contact for all enquiries, external and internal, to ensure communication channels are clear and effective, while also liaising with external stakeholders (e.g. prisons), delivery partners, and other agencies to arrange appointments, referrals, and generally ensure information exchanged is done in a clear, timely and effective manner and is compliant with GDPR legislation.  Developing and maintaining processes for recording and monitoring resource allocation and providing regular reports to the Personal Wellbeing Manager are also key aspects of the role.

What we are looking for

• Experience of working in services which provide support to people who have faced adversity and disadvantage
• A sound knowledge of the barriers faced by people with complex and multiple needs as well as relevant specialist support services.
• The ability to develop and maintain means by which compliance with policy and procedure can be effectively monitored and reported on
• Experience of creating and communicating performance and budgetary reports in a variety of formats
• Ability to input data onto Customer Relationship Management Systems accurately and within agreed deadlines 
• Excellent interpersonal, prioritisation and communication skills, verbal and written

Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website. 

Closing date: 11 p.m. on 13 March 2025 Interview date: 20 March 2025, On Teams