Wellbeing Coach Jobs

Senior People and Culture Business Partner

Permanent and part-time (4 days a week)

Up to £70,377 pa (pro-rata) and depending on experience

Drinkaware is the UK’s leading alcohol charity with a vision of working together to reduce alcohol harm. We use our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause.

We deliver public-facing campaigns and digital services, information and guidance, evidence-led advice to governments and industry as well as independent research, consumer insight and evaluation.

We are excited to recruit a Senior People and Culture Business Partner, with hybrid working arrangements possible. The role will sit within our Central Services Team and will report to the Director of Resources and Business Systems.

What are we looking for?

Are you passionate about making a difference in a small national charity?

We're looking for a dynamic HR leader to join our Senior Management Team and drive our People Strategy. This role combines strategic leadership with hands-on HR management, ensuring our processes align with our mission and values.

You will oversee everything from recruitment to employee wellbeing, promote diversity and inclusion, and support organisational development.

If you're ready to lead HR initiatives that enhance our workplace culture and support our dedicated team, we want to hear from you!

How to apply?

For further information on the role, please refer to the attached job description and read about Drinkaware on our website.

Please submit an up-to-date CV and a covering letter (maximum two pages) outlining how you meet the role’s requirements and what you can bring to Drinkaware.

Final closing date: Sunday 23 March at 5pm

Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community.

Join our team at Alexandra Wellbeing House, where we're committed to revolutionising mental health care in partnership with Gloucestershire Health and Care NHS Foundation Trust. If you're passionate about making a meaningful difference in the lives of individuals experiencing acute emotional distress, we invite you to explore the exciting opportunity of becoming a Wellbeing Practitioner.

What You'll Do:
 

- Collaborative Pathway Development: Partner with NHS Crisis Resolution Home Treatment Teams to deliver operational pathways that guide service delivery, ensuring seamless transitions within the service.

- Empowerment and Support: Serve as a beacon of empowerment and support for individuals accessing our service, providing personalised non-clinical wellbeing support and safety plans tailored to their unique circumstances.

- Compassionate Guidance: Offer compassionate guidance and assistance to those navigating acute emotional distress, offering integrated solutions that prioritise their wellbeing and autonomy.
 

Why Join Us:

- Innovative Approach: Be part of a pioneering team delivering the Alexandra Wellbeing House Service for people experiencing acute emotional distress.

- Personalised Support: As a Wellbeing Practitioner, you'll have the opportunity to provide personalised support and safety plans, making a meaningful impact on the lives of those accessing our service.

- Guidance and Support: Work closely with our experienced leadership and management team, receiving guidance and support to excel in your role and contribute to the success of our service.
 

Key Responsibilities:

1. Delivery of Wellbeing House Service: Deliver the Wellbeing House service to individuals accessing the service, guided by the Leadership and Management Team, ensuring adherence to established protocols and standards.
2. Collaborative Partnership: Work in partnership with Crisis Resolution Home Treatment Teams within the NHS and counselling services within S&G Mind to develop and implement referral, assessment, and outcome pathways within specified timeframes for people experiencing acute emotional distress and/or self-harm and self-injury.
3. Person-Centered Support Provision: Provide person-centered support to individuals accessing the service, conducting assessments to identify strengths, co-producing clear and achievable goals, and implementing safety planning strategies to promote well-being.
4. Health and Safety Maintenance: Take responsibility for maintaining health and safety standards within the Wellbeing House, including cleaning and upkeep to ensure a safe and welcoming environment for people accessing our service.
5. Promotion and Networking: Actively promote the Alexandra Wellbeing House service by engaging with external stakeholders, raising awareness of the service, and strengthening existing relationships to ensure broader community engagement and support.
6. Facilitation of Therapeutic Groups: Set up and lead groups aimed at improving mental health and well-being within Alexandra Wellbeing House, fostering a supportive environment for individuals to share experiences, learn coping skills, and build resilience.
7. ICT Systems Management: Utilise ICT systems appropriately and ensure adherence to high internal standards of data recording, in accordance with organisational policies and procedures, to maintain accurate and up-to-date records.
8. Creating a Welcoming Environment: Participate in fostering a welcoming, friendly, and empowering atmosphere within the service, ensuring that individuals accessing the service feel valued, respected, and supported throughout their interactions.

Health and Wellbeing Coach – Mental Health

We have a rewarding opportunity for a Health and Wellbeing Coach to work in North Solihull, providing one to one and group support to patients with low level mental health support needs. 

If you feel you have skills or experience in providing this type of support and are keen to work for a forward-thinking community organisation and have the ability to shape the service, we’d love to hear from you!

Position: Health and Wellbeing Coach  

Location: North Solihull Area (practice based)

Hours: Full and part time hours available

Salary: £26 - £28k per annum pro rata (dependant on qualifications and experience)

Contract: Fixed term for 1 year (with possible extension beyond this)

Benefits: The provision of workplace wellbeing support and activities, enhanced annual leave, access to an Employee Assistance programme and 24 hour GP as well as a discount website.

Closing Date: Sunday 23rd March (Midnight)

Interview Dates: Tuesday 1st and Wednesday 2nd April

The Health and Wellbeing Coach will be integrated into the wider multi-disciplinary team of a PCN and Primary Care practice working alongside Social Prescribing Link Workers and practice staff. 

The Role

As Health and Wellbeing Coach for Mental Health, you will provide one-to-one and group support (where appropriate) to people who are referred to you by GPs and the wider PCN team, providing low intensity interventions to support patients to manager their own recovery and self-management.  Sessions will focus on motivational interviewing, goal setting and action planning with support spanning a short time frame.  Patients who are unsuitable for the service should be referred to higher level mental health support through approved pathways. 

The Health and Wellbeing Coach will manage a caseload of patients and maintain accurate record keeping to support outcome monitoring and understand trends and emerging needs. 

The role will build trusting relationships with people, devising shared plans and agree type of intervention with patients which may include online sessions, group and one to one support in practice or community venues, or telephone support. 

The post holder will create strong relationships with primary care staff and wider organisations including Social Prescribers, VCSE Organisations and specialist support agencies as well as Mental Health services in the area. 

About You

Required skills and experience:

• Have experience of supporting people in a mental health setting, be this through clinical practice or support work
• Be a good listener who is able to motivate patients to change using recognised techniques
• Have the ability to manage own time and workload to provide an efficient, effective service to patients and the PCN
• Make decisions on suitability of the service for patients and flag to colleagues where a referral is inappropriate or a patient requires a higher intensity intervention or service

An interview is guaranteed to suitably qualified and experienced people with disabilities. All successful applicants will be subject to an enhanced DBS check.

About the Organisation

A leading provider of services to the health and social care sector, our aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to our staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

You may also have experience in areas such as: Psychological Wellbeing Practitioner, Mental Health Support Worker, Support Time and Recovery Worker, Counsellor or Therapist, Health and Wellbeing Coach or similar. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Interventions will be delivered across various locations in South Wales 

PWC -252

Are you a proactive, organised and compassionate individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons?  Do you have experience of engaging successfully with challenging people such as people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused?

If so, St Giles Trust is looking for a Personal Wellbeing Coach to join us and help to oversee the delivery of Personal Wellbeing services to referrals made by Wales Probation Service.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24-year-olds who are currently on Universal Credit and are at risk of long-term unemployment.

The Wise Group is a leading social enterprise working to lift people out of poverty.  St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency.  As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates).

About this exciting opportunity

Working as part of a multi-agency team, you will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison.  You will undertake assessment and action planning with individual service users, create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users, plus deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes.

We will also count on you to develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others who will assist in achieving prescribed outcomes for service users, ensuring you work towards contractual targets and outcomes within agreed timescales.  Using agreed CRM databases and recording all activity relating to caseload and providing updates and reports are also key duties.

What we are looking for

• Experience working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
• L3 in Advice and Guidance or equivalent
• The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
• An ability to work sensitively with clients applying trauma-informed strategies
•  Impressive IT, relationship-building and communication skills, both verbal and written.

Please note this role requires Enhanced Adult DBS checks.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing Date: 11 p.m. on 17 August 2025 

We will be shortlisting and interviewing candidates on a rolling basis. We reserve the right to close this position at any time. 

A ydych chi'n unigolyn rhagweithiol, trefnus a thrugarog, gyda hanes profedig o weithio gydag oedolion gwrywaidd yn y system cyfiawnder troseddol boed yn y gymuned neu mewn carchardai?  A oes gennych chi brofiad o ymgysylltu'n llwyddiannus gyda phobl heriol, er enghraifft pobl sydd ag anghenion cymhleth, pobl sy'n amharod i drafod eu hanghenion, a phobl sy'n ddig ac yn ddryslyd?

Os felly, mae Ymddiriedolaeth St Giles yn chwilio am Hyfforddwr Lles Personol i ymuno â ni a helpu i oruchwylio'r gwaith o ddarparu gwasanaethau Lles Personol i atgyfeiriadau a wneir gan Wasanaeth Prawf Cymru.

Ynghylch Ymddiriedolaeth St Giles

Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles. Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol neu fod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill. 

Mae St Giles bellach yn gyflogwr Kickstart, felly rydym yn rhan o'r cynllun hwn sy'n darparu cyfleoedd gwaith i bobl ifanc 16-24 oed sydd ar Gredyd Cynhwysol ar hyn o bryd ac sydd mewn perygl o ddiweithdra hirdymor.

Mae’r The Wise Group yn fenter gymdeithasol flaenllaw sy'n ceisio codi pobl allan o dlodi.  Daeth St Giles a The Wise Group at ei gilydd i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd â phrofiad byw a chymhwysedd diwylliannol.  O ganlyniad, dyfarnwyd cytundebau i ni i ddarparu Gwasanaethau Lles Personol ar gyfer Gogledd a De Cymru. Bydd y gwasanaethau hyn yn cynnwys amrywiaeth o gymorth i droseddwyr cymunedol a'r rhai sy'n gadael carchardai gan gynnwys teuluoedd, lles emosiynol, ffordd o fyw a chysylltiadau cyswllt a chynhwysiant cymdeithasol (gan gynnwys cwrdd wrth y gatiau).

Ynghylch y cyfle cyffrous hwn

Gan weithio fel rhan o dîm aml-asiantaeth, byddwch yn darparu cymorth sydd wedi’i ganolbwyntio ar yr unigolyn i lwyth achosion o ddefnyddwyr gwasanaeth a fydd naill ai'n cyflawni dedfrydau cymunedol neu'n cael eu rhyddhau o'r carchar.  Byddwch yn ymgymryd â chynllunio asesu a gweithredu gyda defnyddwyr gwasanaethau unigol, yn creu amgylchedd diogel ac ymddiriedus, gan ddefnyddio ymarfer trawma-gwybodus i hwyluso perthynas gefnogol ac adeiladol gyda defnyddwyr gwasanaeth, ynghyd â darparu ystod o ymyriadau i ddefnyddwyr gwasanaethau sy'n cyfrannu tuag at gyflawni canlyniadau rhagnodedig.

Byddwch hefyd yn datblygu a chynnal perthnasoedd gweithio cadarnhaol gydag asiantaethau allanol, gan gynnwys y gwasanaeth prawf, carchardai, partneriaid, ac eraill a fydd yn cynorthwyo i sicrhau canlyniadau rhagnodedig i ddefnyddwyr gwasanaethau, gan sicrhau eich bod yn gweithio tuag at dargedau a chanlyniadau cytundebol o fewn amserlenni y cytunwyd arnynt.  Mae defnyddio cronfeydd data CRM y cytunwyd arnynt a chofnodi'r holl weithgaredd sy'n ymwneud â llwyth gwaith a darparu diweddariadau ac adroddiadau hefyd yn ddyletswyddau allweddol.

Yr hyn rydym yn chwilio amdano

• Profiad o weithio gydag asiantaethau partner naill ai fel rhan o dîm aml-asiantaeth sy'n gweithio tuag at amcanion cyffredin neu o negydu gyda’r nod o sefydlu cysylltiadau i hyrwyddo nodau prosiect
• L3 mewn Cyngor ac Arweiniad neu gyfatebol
• Y gallu i asesu anghenion cleientiaid a darparu cymorth wedi'i deilwra a arweinir gan gleientiaid drwy gynllunio gweithredu ac ymyriadau sy'n cynnwys cyngor, arweiniad, eiriolaeth a hyfforddi
• Y gallu i weithio mewn dull sensitif gyda chleientiaid gan ddefnyddio strategaethau sail-trawma
• Sgiliau TG, meithrin-perthynas a chyfathrebu nodedig, ar lafar ac yn ysgrifenedig

Sylwch fod y rôl hon yn gofyn am wiriadau DBS Oedolion Uwch a fetio HMPPS.

Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cynghori a chwnsela, talebau gofal plant, benthyciad tocyn tymor a llawer mwy.

Bydd St Giles yn gwarantu cyfweld â phob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag.

Rydym yn gyflogwr hyderus ecwiti a chynhwysiant. Rydym yn croesawu pob cais ac rydym yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n nodi eu bod yn anabl, niwro-eang, niwroamrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad byw ac amrywiaeth meddwl ei gynnig i'r sefydliad.

From 1st April 2025 the salary for this role will be £24,765.00 - £26,415.00 per annum

Our Charity

P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people.
We believe that what we do can make a real and lasting difference. We are determined to tackle problems that others won't. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support.

The Role

Are you a people person?

Would you like to make a lasting difference to someone’s life?

If so, this could be the perfect role for you…

The successful candidate will work across areas in Derbyshire, to improve the lives of people we work alongside. Working with a dedicated and supportive team, you will provide weekly support to people who are in recovery from ill mental health and in receipt of a personal budget or self funding. This support could either be in individuals' own homes, supporting and prompting with day to day living tasks or in the community to support people to access places of interest, hobbies or groups.

You will be provided with full training but it's important to be friendly, proactive, positive, approachable and non-judgemental. You will also need to have the ability to make on the spot decisions and be ready to sometimes deal with challenging situations.

What We Offer

In return we offer the chance to join an expanding, dynamic organisation, with excellent opportunities for personal and professional development. We also offer a great benefits package:

Enhanced annual leave entitlement – 27 days annual leave per year, plus bank holidays.

Commitment to mental health and wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.

Paycare health cash plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.

Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.

Team initiatives – this may include team away days, P3’s Big Day Out and our Annual Awards Ceremony.

Discounts – access to Paycare Perks and Tickets for Good.

Personal development opportunities – including mentoring, training, secondments, job shadowing, and more.

Enhanced sickness pay – based on your length of service.

Earning Potential – optional overtime and refer a friend bonus scheme.

Additional equipment provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.

Please note P3 reserve the right to close this advert earlier than the stated closing date.

The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination

The Netherton Feelgood Factory is committed to improving quality of life and improving health in Sefton.  Working particularly in more deprived areas of central and south Sefton, we provide help and support for all age groups from birth to old age.

This post is part of the Living Well Sefton Service which provides mentor support to people wanting to make lifestyle changes to improve their health and wellbeing.  Mentors meet with local people, discuss their issues and aspirations and help them to develop individual programmes to achieve their goals.  Mentors often also run or assist in group sessions depending on their interests and skills.

In the Feelgood Factory, our mentors usually have a specialism such as older people, mental health and food and nutrition.  This post will be particularly focussed on families although the post holder will be expected to work with all age groups.

Salary: £23,004 p.a. (pro rata).

Hours of Work: 20 per week

Reports to: Healthy Living Services Manger

Location: Netherton Feelgood Factory

Main duties and responsibilities:

• You will identify and engage effectively with members of the community from all backgrounds, abilities and ages, including parents, older people, young people and families
• You will identify particular needs of the local community in relation to the wider determinants of health
• You will support clients to recognise and change their current lifestyle and identify how their way of life might affect their health and well-being
• You will provide health education to people to improve health and encourage healthy lifestyles/promote behavioural change. 
• You will organise and manage sessions to identify and engage with individuals and raise awareness, e.g. smoking cessation and diet.
• You will enable clients to make choices and develop an action plan to change behaviour and sustain those changes, leading to more healthy choices and actions interpreting local and national strategy
• You will maintain a high level of confidentiality in all aspects of work including client records and conversations
• You will support an individual's 'action plan' over an agreed timescale and review and revise 'action plans' with individuals as appropriate.
• You will maintain accurate information systems of records and activities, complete data sheets and explore trends and formulate strategies with line manager.

Family Support

• In particular you will provide support for families with health and wellbeing needs and will help to staff the Feelgood Community Hub.

This job is for you if:

1. You are educated at least to NVQ level 3 standard.

2. You can demonstrate effective communication skills  with both individuals and groups.

3. You have experience of setting individual action plans.

4. You have knowledge of what makes people healthy and unhealthy.

5. You are able to use and have experience of using Information Technology.

6. You can demonstrate that you are a good team player and you are willing to learn with your team.

Ref: PCA-251

Are you a proactive, highly efficient and collaborative individual with a proven track record of managing Customer Relationship Management systems, including inputting data and creating reports?  Do you have experience of working in services providing effective administrative support in a busy, pressurised environment?

If so, join St Giles as a Personal Wellbeing Administrator, where you will support the management of HMPPS Contracts delivering Personal Wellbeing services across Wales.

Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.

The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.

About this key role

Our successful candidate will provide key administrative support to teams across one or more contracts awarded by the HMPPS to deliver Personal Wellbeing services in Wales. This will involve monitoring and managing the receipt of referrals from Probation through the Customer Approved System (CAS) ensuring they are successfully assigned to Personal Wellbeing Coaches, plus managing the CAS to ensure all inputting is accurate and within agreed timescales.

We will count on you to act as the primary point of contact for all enquiries, external and internal, to ensure communication channels are clear and effective, while also liaising with external stakeholders (e.g. prisons), delivery partners, and other agencies to arrange appointments, referrals, and generally ensure information exchanged is done in a clear, timely and effective manner and is compliant with GDPR legislation.  Developing and maintaining processes for recording and monitoring resource allocation and providing regular reports to the Personal Wellbeing Manager are also key aspects of the role.

What we are looking for

• Experience of working in services which provide support to people who have faced adversity and disadvantage
• A sound knowledge of the barriers faced by people with complex and multiple needs as well as relevant specialist support services.
• The ability to develop and maintain means by which compliance with policy and procedure can be effectively monitored and reported on
• Experience of creating and communicating performance and budgetary reports in a variety of formats
• Ability to input data onto Customer Relationship Management Systems accurately and within agreed deadlines 
• Excellent interpersonal, prioritisation and communication skills, verbal and written

Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website. 

Closing date: 11 p.m. on 13 March 2025 Interview date: 20 March 2025, On Teams       

Location: Based in St Giles office in Wrexham with frequent travel across Wales.

Ref: PWTL-252

St Giles Trust is a Charity helping people facing severe disadvantages to find jobs, homes, and the right support they need. We help them to become positive contributors to local communities and wider society. We passionately believe everybody is capable of changing their lives. Our mission is we empower people to overcome injustices for themselves, their families and their local communities – we achieve this through offering support from someone who has been there. Our peer-led services form the backbone of our work.

You will be part of a multi-agency team providing person-centered support focusing on holistically addressing a range of personal wellbeing issues faced by service users referred by the Probation Service. Interventions will focus on addressing the following: 

• Support around families and other significant relationships 
• Support to reduce social isolation and improve decision-making/lifestyle choices 
• Support with emotional wellbeing
• Provide through the gates support for those leaving prison.

You will be part of a comprehensive name of the team/function service delivering across St Giles Trust that is mindful of, and promotes our Vision, Mission, Values, and strategic aims. 

We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This will include experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison. You will need to demonstrate how your lived experience supports your ability to carry out the role to the benefit of the clients we work with. 

The role involves supporting the management of HMPPS Contracts delivering Personal Wellbeing services across Wales, based in Wrexham with frequent travel. It requires managing a team, ensuring compliance with performance indicators, and maintaining strong relationships with stakeholders. 

(1) Key Deliverables

• Provide operational management across one or more contracts awarded by the HMPPS to deliver Personal Wellbeing services in Wales.
• Provide leadership and operational management to a team of Personal Wellbeing Coaches (PWBC) and Peer Advisor volunteers employed in the delivery of the contracts.
• Set performance objectives with PWBC’s and monitor progress ensuring compliance with contractual performance indicators and quality improvement, ensuring St Giles Wise partnership meets all its targets and outcomes.
• Monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures including safeguarding of staff, service users and the wider public.
• Develop and maintain a strong working relationship with local Wales Probation managers and staff as well as other external stakeholders e.g. prison managers, ensuring communication channels are positive and effective.
• Manage partnerships including local and national delivery partners, spot purchase providers and any agencies with whom we are developing referral arrangements.
• Manage and co-ordinate allocated resources including volunteers and spot purchase funds.
• Provide management and oversight of allocated contract budgets.
• Ensure there is a safe and trusting working environment for staff with a culture which is aligned with St Giles Wise values and facilitates a supportive and constructive relationship with service users.
• Work closely with other St Giles Wise Managers to ensure consistency of approach and sharing of best practice.
• Provide regular reports in a range of formats to Personal Wellbeing Manager.
• Monitor use of the Customer Approved Database including regular reports on usage to ensure accuracy and timeliness of inputting by teams.
• Support the management and delivery of our weekday telephone helpline (5pm-8pm) and occasional Saturday drop-ins safely and effectively.
• Positively represent the St Giles Wise partnership in all external meetings including conferences, seminars, and other events.
• Proactively adopt a learning approach to the role, improving skills and knowledge to continue providing a high-quality service for service users.
• Understand and adhere to all SGW policy and procedures including diversity, health and safety, safeguarding, and data protection. 

(2) Knowledge & Experience

Experience 

• Experience of managing and supervising staff to successfully deliver services with KPI’s, quality standards and/or targets. (A) 
• Experience of working in or managing services supporting male offenders including young adults whether in community or prison settings (A) 
• Experience of working in or managing services supporting challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused (A) 
• Experience in working in or managing multi-agency partnerships working towards common objectives and outcomes.

Skills and Abilities

• Ability to lead large teams across a wide geographical area and achieve contracted outcomes to expected standards (A). 
• Ability to coach and mentor staff to motivate and facilitate optimum performance in a team; encourage them to find innovative, safe ways to work with service users to identify and find informed solutions to the challenges faced by them (A) 
• Ability to create and communicate performance and budgetary reports in a variety of formats.
• Strong IT skills including proven experience of using Word, Excel, and Outlook in a similar work environment.  This includes ability to use online video communication platforms (eg. Microsoft Teams, Zoom) 
• Effective interpersonal and relationship building skills including ability to develop strong professional working relationships (A) 
• Ability to develop and maintain a workplace environment which is both safe, supportive, enabling your colleagues and service users to thrive.
• Ability to coach volunteers and facilitate their assistance in delivering interventions with service users 
• Ability to be a flexible and co-operative member of a team 
• Ability to work resiliently under pressure, meet deadlines, work on own initiative and part of a team.  (A) 

Qualifications

Management Qualification including ILM at a minimum level 3 preferable but not essential.

We will provide the following resources to assist in the successful achievement of the responsibilities outlined above: 

• On-going and targeted learning and development that will support and enable you to deliver the role to a high standard
• A full induction
• Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner 
• Professional development and support of a recognised qualification of project management or something similar.
• Support, development and improvement in presenting and communication skills & techniques. Understanding of different communication styles for different audiences.
• Development and exposure towards bid writing & development within the organisation.

(3) About Us

In St Giles, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, advice and counseling service, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing Date: 11 p.m. on 17 August 2025 

We will be shortlisting and interviewing candidates on a rolling basis. We reserve the right to close this position at any time. 

Our client is a vibrant Surrey-based charity, committed to building futures for local people by providing services that support and assist disadvantaged and vulnerable people; their wide range of projects and activities aim to create happy, healthy and connected communities. They are now looking to recruit a dynamic Family Wellbeing Coordinator (part-time, 24.5 hours a week – days flexible) to work as part of their wider Community Wellbeing Team, providing high quality, tailored support to parents and carers across Surrey.

As Family Wellbeing Coordinator, you will provide personalised advice, guidance and coaching to parents and carers of children aged 11+ years in order to help them develop new awareness and skills in order to enhance their emotional wellbeing and mental health support to their children. You will work collaboratively and effectively with statutory and voluntary organisations to identify parents and carers in need of support, and will create, develop and deliver one to one interventions, workshops and presentations for groups covering a range of emotional wellbeing and mental health topics. You will identify and signpost beneficiaries to a range of specialist agencies who can offer further support, and will collect appropriate data and information to ensure accurate programme monitoring and evaluation.

To apply for this role, you will have demonstrable experience of working with children, young people and families, both on a one to one basis and in group settings. You will have experience of providing tailored and personalised advice, guidance and support on a range of matters, and will have significant experience of working alongside partners and other agencies in developing and implementing joint programmes.  Overall, you will be a skilled communicator, passionate about delivering high quality whole family support.

If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below.

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!

Please note, this role will be based in Tadworth (some home working) but will also involve working in venues across the Surrey Downs Area, as well as delivering services online.

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks

Reports to: Deputy Head of Health and Wellbeing

Based: Battersea Park

Salary: £45,150 a year

Contract: Permanent, Full Time

Work Arrangement: 40 hours per week, Flexible Working

The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes. 

You will be responsible for leading and developing Enable Health & Wellbeing's Personalised Care workstreams, including the PCN service, Health Coaches, Community Health & Wellbeing Workers, and Wandsworth Council’s Front Door Service. Additionally, you will assist the Deputy Head of Health and Wellbeing in overseeing and managing the Health and Wellbeing department.

Main Duties/Responsibilities:  

• Use excellent leadership skills to deliver high-quality services. 
• Seek opportunities for future growth of the personalised care service and wider H&W department.
• Develop and lead partnerships and relationships with key stakeholders. 
• Monitor and evaluate the effectiveness of the personalised care service, providing regular reports. 
• Responsible for the personalised care service’s financial performance, monitoring income and expenditure and reporting to Deputy Head of Health and Wellbeing and funders as requested. 
• Successfully deliver and develop an enhanced model of social prescribing and personalised care, managing all aspects of this service.
• Develop partnerships and relationships with key stakeholders including Clinical Directors, South West London ICB, Wandsworth Council, and VCS Leaders. 
• Responsible for ensuring the safe and effective delivery of assessments for clients and patients referred to the service. 
• Manage the social prescribing grant fund and micro-commissioning pot, distributing funds in line with Enable guidelines and any contract specifications.
• Ensure referral systems are in place and appropriate and work with providers to develop tools to meet our needs.
• Take a strategic approach to service growth and improvement considering resources available and the needs of the organisation.
• Be an advocate for social prescribing and personalised care with partners and stakeholders. Support regional and national policy and strategy developments. 
• Network with other personalised care managers, learning and sharing best practice to develop and improve our service.
• Develop, plan and implement programmes to meet the identified needs of the community in line with local, regional, and national health and wellbeing policies/strategies. 
• Line management and development of staff within the service. 
• Ensure staffing structures are appropriate for the needs of the service and within budgets available. 
• Recruit and support staff, professionals, and volunteers as appropriate to support the delivery of the personalised care work programme, including supporting them in their professional development as appropriate. 
• Manage portfolio of contracts and work programmes ensuring they reach their targets, are appropriately staffed, complete all reports, financial monitoring and all third-party agreements are in place and compliant.
• Identify and realise opportunities for developments within personalised care, including expanding geographic reach, adding additional services, developing specialist services or broadening target groups. 
• Identify and apply for alternative funding sources to further the work programme of personalised care service. 
• Work proactively as part of the Health and Wellbeing Management team to develop and improve the department. This is likely to include service planning, support with tenders and bids, staff development initiatives, and other related areas. 
• Manage the services financial performance. 
• Monitor and document income and expenditure according to Enable policy and procedure. 
• Develop appropriate budgets for new developments with Deputy Head of Health and Wellbeing. 
• Ensure programme budgets are monitored in line with requirements of funders. 
• Manage project budgets in a manner that supports the wider department and organisational financial objectives. 
• Produce reports on the personalised care service, using both qualitative and quantitative statistical information as required. Consider further opportunities for sharing data and reports. 
• Responsible for developing/sourcing systems to monitor performance ensuring the achievement of specified quality standards and performance measures. 
• Working with the Marketing and Communication Department prepare and deliver strategies and plans for programmes that encompass a variety of modes including; press releases, social media, the website and attending community events.

Skills and Experience:  

• Knowledge & awareness of relevant national, regional and local policies and initiatives within health, physical activity & public health. 
• In depth knowledge of personalised care, social prescribing, and health coaching including different models of delivery.
• Significant experience of working in health, social care or related environments, including experience of working with primary care, and experience within a social prescribing programme. 
• Experience of working in a leadership role, contributing to strategic developments within a programme, organisation, or project.
• Experience and successful track records of planning and delivering growth and development of projects.   
• Experience managing contracts and working with funders to negotiate contract specifications.
• Experience of financial planning and effective budget management. 
• Project management experience, preferably relating to working with partner organisations and planning, delivering and evaluating projects.
• Experience of building and developing partnerships. 
• Experience of managing and leading a team and experience supporting the development of others. 
• Excellent communication and interpersonal skills, with the ability to converse with key people (including clients and the public) and develop new networks using a range of methods, including; oral, written, telephone and in meetings. 
• Strong IT and web-based skills, with experience of using all applications within the Microsoft Office suite. 
• Excellent evaluation skills with the ability to bring together multiple data sets and analyse data. Ability to present this data for a variety of audiences. 
• Ability to work alone and effectively prioritise workload to meet the demands of the job in a timely manner. 
• Excellent organisation, planning and time management skills. 
• Ability to identify, assess and manage risk, ensuring that team members follow all policies and procedures. 
• Able to work effectively with others in a team openly and collaboratively, valuing their differences creating a working environment which helps achieve goals 
• Commitment to valuing equality and diversity and understanding of how this applies to Enable. 
• Ambitious to grow and develop services, staff, and yourself. Driven to achieve targets and success

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

Action for Carers (Surrey) is a county wide charity dedicated to improving the outcomes of young and adult carers.  We have 68 employees, 15 sessional workers and volunteers. We are looking for a People and Culture Manager who will:

• Lead and develop the HR function including recruitment, retention, reward, learning and development, employee relations, staff engagement and culture.
• Develop our volunteer function by building extra capacity.
• Ensure we look after our people and develop a values-led ethos.
• Provide organisational leadership as part of the senior leadership team.
• Ensure compliance with legal and statutory duties and embed a best-in-class approach to HR management.

The postholder will:

Strategic HR

• Contribute towards the organisation’s strategic plan and deliver against assigned outcomes.  
• Develop a people plan which includes the use of added value people solutions such as volunteers, work placements and apprenticeships.
• Provide leadership, guidance and compliant advice to the leadership team, particularly during times of change.
• Ensure our workforce represents and reflects the diversity of the people that we support and work with.

Leadership

• Contribute to the corporate leadership of the organisation and work collaboratively and effectively across the senior management team, providing robust support and challenge as required.
• Present information, recommendations and plans to trustees, senior colleagues and our employees in a clear and persuasive way.
• Proactively manage and develop the HR and Volunteering team comprising of a Volunteer Coordinator and HR and Executive Assistant.
• Support cross-organisational projects that further the strategic aims of the organisation

Delivery

• Use a coaching style approach to support managers develop their HR knowledge and capability, providing advice and guidance on all aspects of human resources to managers.
• Oversee the recruitment process, ensuring ACS follows best practices and attracts a diverse range of candidates, with a particular focus on safer recruitment.
• Ensure compliance with safer recruitment guidance and ensure all HR processes are legally sound and fit for purpose.
• Manage the employee life cycle, from induction to exit, ensuring a seamless and positive experience for all staff.
• Maintain and update HR policies and procedures to reflect legal requirements, best practices, and the values of the organisation.
• Provide proactive advisory support on all employee relations matters, including performance management, disciplinary issues, and grievances.
• Ensure compliance with mandatory training requirements and oversee the planning and delivery of learning and development activities to help our people and the organisation evolve and thrive.
• Work with managers to develop and promote the volunteering function within the wider organisation.
• Provide practical and strategic support and guidance to the Volunteer Coordinator and proactively support the development of volunteering activities.
• Work with the Finance Manager to ensure that the payroll information provided is accurate and monthly checks are completed.
• Ensure that workplace practices prioritise employee Health, Safety and Well-being including oversight of DSE assessments, liaising with occupational health, reasonable adjustments and emergency evacuation plans.

Culture & Engagement

• Foster a culture of well-being, ensuring staff feel supported and valued in their roles.
• Promote and embed the organisational values of Inclusion, Respect, Excellence, and Focus across all HR initiatives.
• Develop a culture that embraces and celebrates diversity across our workforce, ensuring we are reflective of the communities we serve.
• Ensure internal communications are effective and accessible to all staff, especially those who are not office-based, in collaboration with the Marketing and Communications Manager.
• Develop initiatives, such as the staff forum, to continue to enhance employee engagement, retention, and satisfaction.
• Ensure ACS is a workplace that supports staff with their own caring responsibilities, embedding flexible and supportive policies, whilst still delivering organisational priorities.

EXPERIENCE

Essential

• CIPD Level 5 qualification (or equivalent professional experience).
• Excellent knowledge of employment law and HR best practices.
• Experience in handling employee relations matters.
• Significant experience in a HR generalist role, covering the full employee life cycle including recruitment, employee relations, change management, engagement and HR policy development.
• Experience in developing and implementing ED&I initiatives.
• Experience of supporting and managing change processes (e.g., restructures, TUPE, organisational culture shifts).
• Experience in overseeing learning and development programmes.

Desirable

• CIPD Level 7 qualification.
• Experience of leading or managing an HR function, including line management responsibilities.
• Experience of managing volunteers or developing volunteer engagement strategies.
• Understanding of safer recruitment principles and practices including DBS.
• Experience of advising senior leadership and contributing to strategic decision-making.
• Experience with developing and delivering learning and development sessions to staff.

SKILLS & KNOWLEDGE

Essential

• Strong interpersonal and communication skills, with the ability to influence and engage at all levels.
• Ability to present ideas, policies, and reports to senior leadership, trustees, and staff in a clear and persuasive manner.
• Good knowledge of HR systems, processes, and employment law compliance.
• Ability to manage HR projects, including policy updates, recruitment campaigns, and culture initiatives.
• A proactive approach to problem-solving, with the ability to provide pragmatic and legally sound HR advice.
• Strong organisational and time management skills, with the ability to prioritise workload effectively.
• Strong numeracy skills, able to calculate and check payroll information.
• Confident in handling sensitive and confidential information with discretion.
• Knowledge of HR software for managing HR records and running report and analysing information. 

Desirable

• Familiarity with employee engagement initiatives to enhance workplace culture.
• Knowledge of workplace well-being initiatives and mental health support strategies.

PERSONAL ATTRIBUTES

Essential

• A commitment to the values of Inclusion, Respect, Excellence, and Focus.
• A collaborative and adaptable approach, working effectively across teams.
• A desire to support staff well-being and fostering a positive workplace culture.
• Able to work independently, take initiative, and drive HR improvements.
• A commitment to equality, diversity, and inclusion and the drive to embed these principles.

Desirable

•  Personal experience of having a caring role, or an infinity with unpaid / family carers. 

OTHER REQUIREMENTS 

Essential:

• Willingness to work occasional evenings and weekends as required.
• Ability to be on-call for approximately six weekends per year.
• Willingness to travel across Surrey occasionally for meetings or events or to support volunteering activities.

Mind in Gwent (and its predecessor organisations) has succeeded over the past 45 years to secure funding to deliver services, to develop and to grow. The Head of Income Generation and Business Development will have a vital role to play in our income generation, business development and marketing activities supporting Mind in Gwent to deliver more services, to develop further and to grow faster.

A great opportunity to make a real difference to the mental health, wellbeing and resilience of the people and communities of Gwent taking Mind in Gwent to the next level. Work for an organisation that is committed to employee wellbeing with an attractive package of benefits, pay from £37,035- £43,693 dependent on experience, 25 days holiday rising to 34, 5% employer pension contribution and flexible working policies.

Please read the job description and person specification before applying 

Interviews will be held on Wednesday 9th of April.

If you want to have an informal conversation about the vacancy email us with your name, contact details and times you are available.

Join a team with a bold mission – at Swindon & Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. We are growing our counselling service, and we will be offering more generalised counselling as well as our Self Harmony service which specialises in self-harm and self-injury reduction.

What You'll Do:

- Collaborative Leadership: Lead, inspire, and effectively manage a team of professionals to deliver exceptional mental health support and interventions.

- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.

- Effective Partnerships:  Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.

Why Join Us:

· Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.

· Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.

· Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.

Key Responsibilities:

1. Contract and Services Management  

• Informing the future direction and development of the Counselling Team including working closely with the Senior Leadership Team (SLT) and Commissioners internally and externally of the organisation.
• Champion innovation and co-lead the implementation of enchantments to services, and support the implementation of change, best practice and continuous improvement.
• Develop the Swindon and Gloucestershire estate, exploring potential space in the local community, networking with other charities and local businesses to source suitable space to enable the growth and development of the counselling service.
• To manage a caseload of clients, offering sessions in line with the counselling service procedures and policies.
• Ensure counselling sessions and practice is carried out in accordance with the BACP framework and other ethical guidelines.
• Understand and build upon local assets and resources, to enable a holistic and flexible and flexible place-based support structures that are responsive to local needs.
• Develop the service model with a two-tier model of high and low risk, working effectively with the team, Service Manager and SLT.
• Ensure adequate professional supervision is arranged and attended by counsellors, including volunteers.
• Ensure all counsellors meet their allocated CPD hours per year.
• To screen all referrals including self-referrals and professional referrals and assess risk.
• To work closely with practitioners and informing them of when a client is due to exit and if additional support is required.
• To ensure agreed service standards are upheld and monitored using internal evaluations, user feedback, audits etc.

2. Effective Collaboration with External Agencies and Organisations

• Establish effective relationships with key referrers including the Primary Care Networks and Secondary Car Services in your locality, facilitating meaningful two-way dialogue with key stakeholders.
• To work closely with other staff within S&G Mind, including communicating any updates/concerns to practitioners involved with the person as well as internal MDT meetings.
• To build strong relationships with primary and secondary services in relation to smooth referral pathways and transitions for people.
• To extend external meetings/steering groups in relation to self-harm and suicide prevention.
• To build relationships with local colleagues and other training providers for future counselling placements.

3. Team Leadership

• Co- lead and develop your team in partnership with the Service Manager and Senior Leadership Team in delivering recovery-focused, high quality, safe and person-centred care, delivering great outcomes for people using services.
• Provide leadership to the operations of the team, monitoring workload, ensuring staff follow policies and procedures.
• Offer management support and supervision including Personal Development Reviews.
• To be involved with recruitment of new staff including participating on the interview panel and leading induction
• Ensure all counsellors are supported and developed through a job coaching, individual supervision, group supervision, and appraisals, identifying and promptly addressing learning and development needs.
• Ensure consistency, ethical practice and adherence to BACP (or other professional associations) and recommendations for the whole team.
• Monitor staff compliance with S&G Mind policies and procedures.
• Support staff and facilitate regular team meetings.
• Support with delivering debrief meetings and team meetings where required.
• To be involved with recruitment of new staff including participating on the interview panel and leading induction.
• To investigate any incidents reported by staff or people accessing services and follow up the recorded outcomes following S&G Mind policies and procedures.
• To explore complaints made to the Self Harmony Counselling contract and follow the relevant procedures and policies.
• To undertake investigations in line with relevant policies e.g. complaints policy, HR investigation.
• To ensure all counsellors are assessing risk and that risk is managed appropriately in line with the person’s needs and policies/procedure of the service.
• Take part in the on-call support rota when required for services across Swindon & Gloucestershire Mind.

4. KPI’s and Data Excellence

• To monitor and prepare stats and requested outcomes as needed.
• To maintain and manage own client record systems.
• To monitor data including number of sessions provided within the service and time of access.
• To utilise S&G Mind systems to capture, track and monitor performance.
• To manage and monitor the waiting lists, assessments and referral timescales, meeting targets set by management and SLT.
• Produce regular outcome reports demonstrating the effectiveness of the service and highlighting gaps in provision.
• To produce reports in relation to KPI’s and actively look at ways to develop and improve the service.
• To review and monitor authorisation of any extension of sessions, exploring reasons and outcomes for additional sessions
• The role will also include supporting other areas of work and undertake other duties at Swindon & Gloucestershire Mind when needed.

F2F Fundraising Performance Coach

Salary: £32,000 + £390 per month Car Cash Allowance.

Working Hours: 37 Hours Wednesday to Sunday. Weekend Working.

The Canal & River Trust is a charity entrusted with the care of over 2000 miles of canals, rivers, docks and reservoirs in England and Wales. These historic, natural and cultural assets form part of the nation’s strategic and local blue-green infrastructure network, linking urban and rural communities as well as habitats. Our waterways contribute to the health and well-being of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. They also play an important role in mitigating the impact of climate change and provide valuable habitats and much-needed biodiverse corridors for wildlife.

We are currently recruiting for a F2F Fundraising Performance Coach. The purpose of this role is to support the delivery of excellent fundraising results and fundraising compliance standards and specifically the delivery of performance improvements in our F2F fundraisers through coaching, training, and continuous development. The role will also involve direct fundraising where you will be expected to meet a personal target.

Please follow the link provided to see a full job description/apply.