Welfare Benefits Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Ever wondered what it means to work at a grassroots organisation, working hard to fight poverty in the community? Well, this is your chance. We have a unique and exciting opportunity for someone interested in gaining first-hand experience working on the frontlines of a fast-paced, guest-facing charity.
Sufra has always been #MoreThanAFoodbank, and this role is key to Sufra’s journey in trialling different methods of supporting residents. We are partnering with SALIENT, a team of researchers who are working with the public, partners from local and national government, food charities, community support teams, and the food industry on a range of food-related trials. In particular, they will be conducting a trial at Sufra where a range of different support is offered to Food Bank guests. The aim of the trial is to assess the impact of these different methods, and hopefully come closer to learning what support our guests prefer to receive from our food bank service.
The ideal candidate will work well in a busy environment and will have great people skills. They will have some experience in a customer-facing role, dealing with the public and potentially vulnerable individuals. The successful candidate will be the first point of contact for members that register with the pilot project and will be confident answering queries confidently speaking about the trial. The candidate will work closely with the Food Aid Manager and SALIENT researchers to ensure accurate data tracking once participants are registered, including collating receipts, supporting with feedback interviews, capturing case studies and logging visits. The role will also include supporting the distribution of both parcels and vouchers and ensuring meticulous financial records of this are kept.
People skills are crucial to success in this role, as the successful candidate will be working alongside a range of people, ensuring that they are supported throughout the trial. Due to the diverse nature of Sufra guests, it would be beneficial for this candidate to speak Arabic, Somali, Farsi, or another community language.
This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. Through your activities, you will be able to convey the charity’s passion and commitment to supporting vulnerable people and demonstrate the impact of our interventions in transforming the lives of beneficiaries. There will be training provided by both Sufra and the SALIENT team before the successful candidates starts leading on this exciting project.
We would encourage applications from local residents, with knowledge of the London Borough of Brent to apply.
Role Description
Supporting the smooth running of the SALIENT Food Trial, conducted at Sufra NW London. Supporting across the trial, focussing on participant recruitment, distributing different support methods and maintaining data throughout the trial. We hope to have this candidate in place by mid-August.
Main Duties & Responsibilities
Guest Recruitment
• Sharing information about the research trial
• Leading the recruitment of the trial, checking guest eligibility and contacting Sufra Food Bank guests and clearly communicating the trial in a non-biased and informative manner.
• Answering queries and concerns from Sufra guests and current participants and obtain consent to share data with researchers.
• Anonymising data sets for sharing with researchers.
• Creating awareness of the study amongst Sufra Foodbank volunteers through briefings, sharing links to the study video and information sheets so they are informed of how the study will operate.
Pilot data collection and tracking
• Work alongside SALIENT researchers to maintain a dataset to track participation in research.
• Distributing different methods of support for participants, during usual Food Bank collection hours.
• Implementing financial tracking of transactions made, and ensuring all financial monitoring is up to date and accurate.
• Exploring methods to reengage and support participants with low attendance.
Other Duties
• Joining staff meetings once a month and updating the wider team on the progress of the trial.
• Ensuring that our health and safety protocols and policies and procedures are adhered to.
• Ensuring that the service reflects the ethos, values and core principles of the charity and oversee the project’s development, so it is continuously and sustainably meeting community needs as they evolve.
• Attending regular supervisions with your line manager and staff meetings with the wider team.
• Undertaking any other reasonable duties to support the operations of the charity.
Please attach a copy of your CV and a Cover Letter, and complete the Equal Opportunities Form which can be found on our website.
The client requests no contact from agencies or media sales.
Location:Home/Birmingham-based with frequent travel to projects in West Midlands
As Project Support Officer you will support the Area Manager and Regional Manager with volunteer recruitment, documentation of training, giving our volunteers a fantastic experience, guest outreach and giving extra support to our West Midlands projects as and when required to aid development and growth within the region.
Each of our Projects is run by Project Leaders (volunteer position) and supported by Regional Managers through recruitment and training of volunteers. You will support the Regional Managers so that they can manage more projects, knowing that you have helped with the embedding of volunteers, along with supporting expansion plans within their areas. This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, and recruiting new Project Leaders for the Area.
You will have excellent verbal and written communication skills, and be able to talk confidently to external people about our Projects.You will also be a good organizer, with the ability to manage multiple tasks within multiple Projects. You will have a passion for food and cooking, and be committed to our objectives and ethics.
This role will require some attendance at our Community Meals projects, to support with delivery as necessary, which will include some evening and weekend work. A full driving license and access to a vehicle for work purposes is essential for this exciting role.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application:11.59pm on Sunday 14th July
View the job description here: West Midlands PSO JD 2024.pdf
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.
Interviews: tbc
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Safeguarding: The role advertised is ‘Regulated Activity’ and as such is exempt from the Rehabilitation of Offenders Act 1974, and any appointment will be subject to a satisfactory enhanced DBS disclosure check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Wellbeing Deputy Manager: Safe Haven
Hours: 28 hours per week (Part-Time)
Salary: £27,876 - £30,002 FTE (Salary dependent on skills, experience and knowledge) + unsocial allowance payment
Contract: Permanent
Base: Oxford & Banbury Hubs
Wellbeing Service
The Wellbeing Service encompasses a wide variety of services that provide support to those struggling with their mental wellbeing including:
- Five Wellbeing Centres throughout the county
- The Information Service, including the Oxfordshire Mind Guide publication, website and the Information Line
- Physical Activity and Wellbeing
- Benefits for Better Mental Health, a welfare benefits advice service
- Oxford and Banbury Safe Havens
- Embedded workers in Primary and Secondary Care in Oxfordshire & Berkshire
- Services for Children and Young People
Job purpose
The Safe Haven Deputy Manager’s role is to be part of the Safe Haven management team and jointly ensure effective delivery of high-quality service for adults experiencing mental health crisis in Oxfordshire. The postholder will be required to independently lead a safe and effective shift and offer crisis mental health support for people presenting in mental health crisis including assessing risks, facilitating re-focusing activities, and conducting one-to-one support sessions on the phone and face to face focusing on person-centred listening, grounding, safety planning and exploring coping strategies. The Deputy Manager will lead on shift handovers and provide support to staff on day-to-day activities as well as provide one-to-one supervision for their direct reports.
The team takes part in handovers, one to one supervision and complex case discussions to aid their ability to reflect, learn and support Safe Haven service users within the remit of the service.
Requirements:
- Knowledge and understanding of mental health issues, mental health services and the needs of people living with mental health problems
- Knowledge of tools and approaches to mental health support and crisis support
- Knowledge of good practice in safeguarding children and adults
- Experience of leading or supervising others
- Experience of managing risk
- Experience of working in a demanding environment
- Experience of working as part of a team and communicating effectively
- Experience of working with individuals/groups, enabling them to identify their own goals to support personal wellbeing and recovery, and helping them to pursue these
- Excellent listening and interpersonal skills
- Self-awareness and ability to reflect and learn from own experiences and those of others
- Effective organisational, planning, administrative and IT skills
- Demonstrating professional approach and boundaries in all situations
Closing date: 9am on Tuesday 9th July 2024
Shortlisting date: Monday 15th July 2024
Interview date: Wednesday 24th & Thursday 25th July 2024
Interview location: Safe Haven, 4 Manzil Way, Oxford, OX4 1XE
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief.
Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.
No agencies please.
Housing and Criminal Justice Worker
Location: South Cumbria (Barrow and Kendal)
Salary: £24,020 - £30,790 per annum
Our client is one of England’s most successful home-grown charities. They provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. They are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining their teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in their service users and their ability to make positive changes when they don’t always believe in themselves.
The Role
Many of the people accessing RSC services face multiple challenges beyond those presented by problematic substance use. Some people are homeless or are facing loss of accommodation, they may have a history of repeat homeless and struggle to remain in their home without support. Some people have a history of offending and may have spent periods of time in prison and under the supervision of the Probation Service. People facing these multiple challenges are more likely to also have a history of mental ill-health, trauma and adverse childhood experiences, and are the group that are at the highest risk of harm among those who access the RSC service.
The Housing & Criminal Justice Pathways worker role is to support people facing these multiple, complex and interlinked challenges. Building trusting relationships with the people you will support can be a difficult, frustrating and challenging process - challenging stigma, barriers and "closed doors" along the way. As a result the role is also highly diverse and rewarding, as you support people through their recovery journey.
You will be working within the wider RSC South Cumbria Team. This is a multi-disciplinary recovery team comprising Recovery Coordinators, Hope workers, Medics, a Counsellor, a Housing and Criminal Justice Pathways worker, an Employment specialist, an Admin team and Volunteers. They are a supportive and welcoming team, who are passionate about supporting and promoting recovery for those they care for and within their local community.
Key Responsibilities
· Manage a caseload, devising, implementing, and reviewing on-going co-produced support plans
· Supporting individuals to access and maintain engagement with wider support services including Recovery Coordinators, Probation Practitioners, Housing Options Teams and Housing Officers, and Mental Health teams
· Working collaboratively with key partners and colleagues to achieve the best health and well-being outcomes for individuals
Skills and Qualifications
· Good general education with GCSEs (or equivalent) in Maths and English.
· Proficient in Microsoft Office programmes.
· Knowledge of welfare benefits system and relevant legislation.
· You will have a passion for making a difference and fair chances for all should be at the core of everything you do.
· You will be compassionate, with empathy for and an understanding of the needs of the individuals you will be supporting.
· You will have a tenacious, innovative and resilient approach to delivering support.
· The role will require you to deliver outreach support - a full UK driving licence and access to a car are a requirement of the post.
Benefits
· Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
· Annual leave purchase scheme
· Enhanced occupational sick pay
· Enhanced employer contribution to your workplace pension
· Death in service benefit
· Free Will writing
· Eyecare vouchers
· Blue light card discount
· Fantastic learning and development opportunities, including free training courses
· Work-life balance- flexible working and family friendly policies
· Happy, Healthy You! – their wellbeing offers for their workforce
· Employee Assist Programme and Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.
Applications Close Date: 11th July 2024
The organisation is an equal opportunities employer
The organisation value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. They encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for them, they want to hear for you. They also welcome applications from people with lived experience with substance use.
We're looking for a Housing & Income Officer to join our Landlord services team located at our Head Office moving to Caledonian Road this year.
£32,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives.
A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.
Managing a patch of 400+ units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience.
Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage.
In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time.
Fixed term contract of 6-9 months
Needs to be able to travel, some homeworking but priority is out on site visiting customers in their homes and having a presence in the community.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .
The ability to communicate clearly with non -housing management staff and explain cases in a non technical way.
A logical approach to problem solving and a willingness to deal with problems quickly and efficiently.
A willingness to "go the extra mile" when working with our customers
What you'll bring:
Essential:
Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working Well Trust is a mental health, learning disability and neurodiverse and employment focused charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, or who have learning disabilities and/or who are neurodiverse through training and employment.
This new role of HR Manager will be working with our team to support their employment and wellbeing, as well as providing the key structure and systems to enable the Trust to deliver to our clients and funders. Over the last couple of years we have expanded and although we are proud of how we support our clients and colleagues it is now clear that we need in-house support to ensure that this continues and to help drive improvements.
As this is a stand alone post we do need someone who is experienced and CIPD qualified. Experience of the charity/third sector is not essential nor is management experience. Commitment to promoting welfare and inclusion are essential requirements for the role.
You will be reporting to the CEO but also be the key employee on the People and Culture sub committee which brings together trustees, including a HR professional, and staff to discuss and plan work priorities.
The role we are recruiting for is as follows:
Full time: 28 hours per week but we can be flexible what hours and days these are worked.
If you would like to discuss this role please see the Job Description for contact details.
Please click apply to send your CV after answering the screening questions.
Candidates need to clearly outline how they meet the person specification points in their personal statement.
Employee benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE).
Working Well Trust is an equal opportunities and Confident about Disabilities.
Closing date: 9am Friday 12 July
Telephone interviews: During week beginning 15 July but may be held earlier
Final Stage interviews: 26 July
Please complete the screening questions and press apply to send your CV.
The client requests no contact from agencies or media sales.
Are you an experienced administrator with a knowledge of wills and legacy gifts, who is passionate about animal welfare?
We’re looking for a Legacy Administrator to join our Legal team, to ensure that Dogs Trust is processing gifts efficiently, playing a crucial role in the administration of this important income.
About this job:
As Legacy Administrator, you’ll:
- be the first point of contact for the Legal team, representing the charity in communications with legal professionals and the public,
- manage your own caseload of legacies, maintaining relationships with legal professionals, members of the public, and other beneficiaries to ensure income is processed swiftly,
- support with the administration of legacy data, from handling post to ensuring information is recorded accurately in the database.
About you:
To be successful in this role, you’ll need strong administration skills, with the ability to manage a varied and busy workload effectively. You’ll also need excellent communication skills, from drafting written correspondence to interacting with the public on the phone, ideally you'll have experience of having sensitive conversations as you’ll be in regular contact with bereaved family members. Attention to detail is also an essential part of this role, as well as a knowledge of Wills, Probate and Trust law. A commitment to the aims and objectives of Dogs Trust is essential.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing date: 14th July 2024
The Salvation Army are partnering with the University of Stirling via the Salvation Army Centre for Addiction Services and Research to deliver a trial for the National Institute for Health and Care Research (NIHR). This unique and innovative social care trial will examine the effectiveness and cost effectiveness of a Peer Navigator/peer support intervention for people experiencing homelessness and problems with substance use. We are now looking for a Peer Navigator (lived experience practitioner) within our Homelessness service to deliver a relationship-based intervention to those experiencing drug and alcohol problems and homelessness, providing both practical and emotional support.
Everyone is welcome at The Salvation Army, and we encourage people from all backgrounds to apply to become part of our skilled and effective workforce. As a faith-based charity we expect our people to work within our faith-based ethos and our values of integrity, accountability, compassion, passion, boldness, and respect.
Key Responsibilities: The role of Peer Navigator (Lived Experience Practitioner) is fundamental to The Salvation Army’s desire to help vulnerable clients achieve positive outcomes and as such you will be passionate, target driven, dynamic and demonstrate an in-depth knowledge of services for vulnerable clients in a competitive climate. You will also champion excellence in terms of ensuring our clients are central to our services and successful individual outcomes are achieved.
There is a requirement to work flexibly to meet the needs of participants/client, due to the nature of this particular role, including the outreach element. The usual pattern of work will be Monday-Friday with hours between 8am-6pm. However, some working outside these hours may be requested, depending on the needs of the people you will be supporting. Work life balance will be taken into consideration and individual needs can be discussed with line managers.
The successful candidate(s) will be able to demonstrate:
- Their own personal (not family related) experience of homelessness and/or problem alcohol/drug use.
- A passion for supporting vulnerable people, with strong previous experience of working successfully in a similar role, and good knowledge of drug and alcohol issues including harm reduction models.
- Genuine compassion and non-judgemental attitude for people in need with challenging lives.
- Knowledge of the main support needs of people experiencing homelessness and other forms of vulnerability, including problem substance use and challenges with the welfare benefit system.
Appointment subject to satisfactory references, proof of right to work in the UK and Enhanced with the barred list DBS adult workforce Disclosure check.
We recognise that many of the individuals applying for the Peer Navigator roles may have previous criminal convictions. Those in Safeguarding and HR within The Salvation Army will work closely with the study team/recruitment panels to ensure that individuals are provided with support throughout the process of undertaking the PVG and DBS disclosures. This is important because we recognise that the legislative disclosure processes can be personally and professionally challenging and we aim to be trauma informed in our recruitment processes.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time), a contributory pension scheme; season ticket loan and an employee assistance programme.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role...
Are you passionate about making a positive impact on the lives of vulnerable individuals? The Renewal Programme, a well-established and respected local charity in the London Borough of Newham, is seeking a dedicated Housing Support Worker to join our team on a full-time basis.
You will play a crucial role in providing effective and high-quality support and resettlement services to vulnerable single homeless adults housed by the charity. Support workers are vital members of our team as they provide support to tenants, helping them to develop the life-skills they require to move on to independent living. In this role you will manage a caseload of tenants, supporting and encouraging them to maximise their skills and choices.
Your responsibilities will include:
- Conducting interviews and assessing the suitability of prospective tenants.
- Inducting new tenants into their local community and ensuring their understanding of their rights and responsibilities.
- Developing and reviewing support plans with tenants and coordinating with other professionals involved in their care.
- Holding keywork sessions with designated tenants and conducting regular risk assessments.
- Providing information, advice, and advocacy on welfare benefits, education, budgeting, and independent living skills.
- Liaising with external support service providers and fostering connections with community groups.
- Recommending permanent housing options and providing support and advice to successfully moved-on tenants.
- Upholding health and safety standards and maintaining positive relationships with the local neighbourhood.
About You...
You will play a crucial part in providing a safe and supportive environment for residents, many of who are formerly street homeless. As a natural communicator with excellent interpersonal skills, you will possess a supportive and non-judgmental approach.
Your ability to work within policies, procedures, and regulations is essential to maintain a safe and effective environment.
If you are ready to contribute to empowering vulnerable individuals and making a positive impact on their lives, we invite you to apply. Your dedication and commitment will play a vital role in helping our residents transition towards a more independent lifestyle.
Requirements:
- Experience of face-to-face support work with vulnerable individuals.
- Practical experience in assessment, key-working, and advocacy.
- Knowledge of housing management, support planning, and relevant statutory services.
- Excellent communication, organizational, and analytical skills.
- Ability to work under pressure, manage time effectively, and maintain accurate records.
A bit about us
The Renewal Programme is a local Newham based charity that is passionate about supporting those that find themselves on the margins of our community. We are able to offer the successful candidates a friendly, supportive and values driven work environment with a real opportunity to make a positive difference in the area of housing and homelessness in Newham.
Application procedure
Please note there is no closing date for this role, but early applications are encouraged as we will invite interviews and begin the selection process on a rolling basis, with the aim to have positions filled as soon as appropriate candidates are identified. To apply please send a copy of your CV and a covering letter of no more than 2 pages long.
Please refer to the job description and person specification attached and note an enhanced DBS check will be required.
We look forward to hearing from you!
Newham Community Renewal Programme welcomes applicants from all backgrounds and identities.
The client requests no contact from agencies or media sales.
We're looking for a Housing & Income Officer to join our Landlord Services team based locally at our services in Bracknell, Windsor and Maidenhead.
£32,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel in control of your career? You'll feel at home here.
Look Ahead manages a number of young people services in Bracknell and the Royal Borough of Windsor and Maidenhead.
Look Ahead is looking for a highly motivated and committed Housing & Income Officer for an initial 6-month placement to work alongside our support workers and deliver a good quality intensive housing management service to our customers.
The successful applicant will be responsible for all aspects of housing management within the service. This will include rent arrears management, occupancy agreement management, ASB management, void management and some compliance and repair reporting responsibilities. This is not an exclusive list.
You will be based at our local offices in Bracknell, the Royal Borough of Windsor and Maidenhead. You will have significant daily contact with our customers and staff.
This role is a Fixed Term Contract, lasting 6-9 months.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
* Sign up new customers to the appropriate occupancy agreement and ensure housing benefit claims submitted and maintained correctly.
* Be responsible for monitoring and updating all relevant information on Look Ahead`s housing management database including inputting all new customers and ending occupancy agreements in a timely way.
* Proactively monitor rent accounts and take timely and effective action to deal with increasing rent and service charge arrears.
* Ensure all customers are supported to have the most appropriate payment method (rent payment cards, direct debit etc.) for their individual circumstances to ensure easy payment of their rent and/or arrears.
* Lead on making back-dated claims for housing benefit and appealing over-payment deductions.
* Ensure that all customers are kept informed of their rent account status regularly and that action plans are agreed with customers to address any arrears or other rent related issues promptly.
* Issuing arrears warning letters, monitor payment agreements and escalate arrears enforcement action.
For the full list please see our website
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
* Approachable and open behaviour. Can work independently and as part of a team.
* Prefers working as part of a group or team.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Exercises decisions and discretion in a non-judgmental manner.
* Is assertive and will challenge others.
* Has a practical and logical mind and is naturally well organised.
* Thrives on change and enjoys dynamic diverse environments.
* Demonstrates significant confidence and high levels of self-esteem.
* Is respectful, articulate, and sensitive in style of communication.
* Is passionate and enthusiastic about his/her career and job experiences.
* Is motivated towards excellence and improvement of personal performance with a can-do attitude.
* Committed and passionate about improving the life chances of vulnerable customers.
* Ability to cope positively with challenging and diverse behaviour.
What you'll bring:
Essential:
- Experience of monitoring rent accounts and managing rent arrears
- Experience of using computerised rent systems to monitor arrears and record information.
- Ability to track and manage void properties and ASB cases.
- Knowledge of managing ASB and lettings and be able to explain good practice in this area.
- Extensive knowledge of welfare benefits, especially housing benefit.
- Experience of liaising with housing benefit departments, the DWP and other external agencies.
- Confidence in interpreting rent accounts and using IT packages to run and create reports, identify priorities, and update records.
Desirable:
- 1-2 years' experience in housing management.
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team – Support Worker (unpaid adult carers)
We're looking for a Support Worker to join our friendly team. You will be based in our Maldon office, playing a pivotal role in supporting unpaid family carers who look after someone due to their age, disability, long-term physical or mental health condition or an addiction. You will act as the initial point of contact for carers managing referrals and ensuring carers receive a timely response to enquiries. You will conduct initial conversations with carers to understand their needs and circumstance. And you will provide carers with appropriate information, advice and guidance, from accessing benefits, peer support or respite breaks.
About Us:
Action for Family Carers is a well-established Essex-based charity dedicated to supporting unpaid carers and young carers. We've been making a positive impact for over 30 years.
About You:
You are a great listener! You can build trusted relationships with a range of people. You have experience working in a similar role with knowledge of assessing need, building support plans and providing relevant information, advice and guidance. You have an awareness of the impact of caring responsibilities and importantly, you are empathetic and understanding, with ability to work with carers in a non-judgemental way.
What We Offer:
· Salary: Band 5, £23,017 per annum
· Contract: 12 months (extension subject to funding)
· Hours: 35 hours per week
· Location: Office based, Maldon, Essex
Benefits:
· Full induction and relevant training
· Contributory work-based pension scheme
· Access to a 24-hour Employee Assistance Programme
· Flexible working arrangements
Apply Now:
If you're ready to be part of a dynamic team, contribute to meaningful work, and make a positive impact, we want to hear from you! Apply now and help us continue changing lives at Action for Family Carers.
Read the full Job Description and Person Specification. Send your CV with a covering letter addressing why you meet the requirements of the person specification.
Closing date 5pm on Tuesday 9th July 2024.
Action for Family Carers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
The client requests no contact from agencies or media sales.
Do you have experience in successfully managing complex projects, ideally in a not-for -profit environment? We are seeking an experienced Programme Manager to develop and shape programmes to successfully deliver against the Church of England’s ambitious target to become net-zero by 2030.
This role will be working across both Rochester and Canterbury Diocese and the successful applicant will need to have current working knowledge of environmental and climate issues.
This is a new role which is funded for two years.
Key Responsibilities
The post-holder(s) will:
- Oversee the ongoing development and delivery of the Net Zero Carbon (NZC) programmes for both dioceses.
- Maximise the alignment of the plans for each diocese as far as is practical to optimise the benefit of working together in partnership, and actively identify and develop opportunities for partnership working in delivery. Specifically, to develop a NZC action plan for Rochester including managing the adoption of the plan by the appropriate governance committees. (Note: Canterbury already has an approved NZC action plan.)
- Develop, maintain and deliver an implementation plan which highlights the strategic activities, has clear objectives and impact measures; including evaluation.
- Working with other diocesan colleagues, oversee the planning and development of decarbonisation projects to deliver the ambitions and targets in the NZC Action plans.
The Ideal Candidate
You will have a track record of delivering complex multi-stakeholder projects, ideally in a not-for-profit environment with and understanding of environmental and climate issue. An understanding of how these issues affect the Church of England would be beneficial.
Please see the Job Description for further details of the skills and experience needed for this role.
What we can offer:
- Flexible working, Hybrid working and TOIL
- Generous holiday entitlement
- Contributary pension scheme
- Access to an Employee Assistance programme
The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. This role will also require an enhance DBS check.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide-range of backgrounds, to help us create a culture of inclusion and belonging.
Closing date: 21 July 2024
Interviews will be held: 8 August 2024
YOUTH SUPPORT PRACTITIONER (OASIS HUB ASHBURTON PARK- CROYDON)
40 HOURS PER WEEK (1FTE)
24 MONTH FIXED TERM CONTRACT
SALARY: £28,536 (Including London Weighting)
Want to enable young people to have positive lives?
Want to be part of a supportive, dynamic, fun & quality team?
Want to make the community a better place?
Oasis is looking for a special, talented, and adaptable person to help us strengthen and sustain quality personalised support for young people.
Each Youth Mentoring Practitioner’s primary purpose is to develop and deliver quality and safe 1-2-1 and small group personalised support for young people.
We are looking for people who:
· Have recent and proven experience with inner city young people.
· Can co-develop and co-deliver inclusive and supportive programmes with young people.
· Are comfortable working on their own or in a team.
· Can enable us to improve our service and opportunities for young people.
Do you have the character, chemistry & competency we are looking for? Great – read on.
We actively encourage applications from people of all ethnic backgrounds and minority, and underrepresented groups.
Email your CV including a Supporting Statement. Please visit the Oasis Chartiy Jobs website for further details.
Your Supporting Statement should be a minimum of one A4 page addressing the following question:
Please expand on your CV to tell us about how your character, qualities, experience, and qualifications/training will enable you to thrive in this job.
This is a rolling recruitment campaign until a suitable candidate is found, so please submit your CV and covering letter at your earliest convenience.
Interviews are likely to take place on Wednesday 24th July 2024.
If you’ve not heard from Oasis by Monday 22nd July 2024, on this occasion you were not shortlisted.
This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, while individually improving the life chances of young people. As part of the package, Oasis offers:
- Flexible working where possible with family friendly policies
· A non-contributory pension scheme, currently offering 7% employer contribution
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidate must have the right to work in the UK.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
About Bank Workers Charity
We’re the benevolent society supporting UK bank employees and their families. Each year we help thousands of people encountering financial, health, housing and wellbeing challenges with independent advice and guidance, case management, referrals to expert partners and grant giving.
About you
Our ideal candidate will have proven experience of working in an administrative role. Clear experience of handling enquiries sensitively and with compassion across multiple communication channels is key, coupled with an awareness of issues facing elderly/disabled people and services available within the wider community.
You will have a basic understanding of the charitable and grant giving community.
About the role
Central London based. Whilst hybrid working (currently two days a week office based for FTE) is offered, the post holder will be required to be in the office more frequently at some points in the year to deal with seasonal administrative tasks.
The working hours for this role are 21 hours a week with flexibility to work the hours over 3 to 5 days as long as they include Monday and Tuesday.
As our Services & Grants Administrator, you will provide administrative support to the Services and Grants team, allocating incoming enquiries, coordinating weekly grant payments and other administrative tasks as required. You will administer a small regular grant programme and identify clients who would benefit from further in-depth support whilst ensuring excellent customer service.
You will also manage enquiries in the email inbox as well as distribution of web-based enquiries to the Services and Grants team within one working day of receipt.
What we offer
We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.
Our benefits include:
-
28 days holiday plus statutory bank holidays (pro rata for part time staff)
(with the option to buy additional leave) -
8% employer contribution to BWC’s pension scheme and up to 3% matched with employee contributions
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A wide range of employer funded wellbeing experiences through Heka
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Flexible benefit provision (including Medicash plan, cycle to work, payroll giving and electric car scheme)
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Group Life Cover (three times annual salary) with option for additional cover
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Weekly wellbeing half hour
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Season Ticket Loan (upon successful completion of probation)
-
Employee Assistance Programme
To apply, please review the attached applicant pack, which includes the job description and person specification, and then send a completed application form, which includes a supporting statement outlining how your experience meets the criteria set out in the person specification.
Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Millions of EU citizens live in the UK and have to adjust to the impact of Brexit and secure their rights under the EU Settlement Scheme. It is the most isolated and disadvantaged groups of EU citizens who are struggling the most. Our charity Settled is the leading advice and support provider for EU citizens in the UK. We have secured funding for 2 new posts targeted at addressing these needs. The first is for a Romanian speaker based in London and Kent who can address the needs of the Roma community, including making a short information video. The second will be based in Scotland and work particularly with homeless EU citizens. Both posts will be expected to develop relationships and work closely with other support organisations. Please submit a CV and a covering letter stating clearly which role you wish to apply for and setting out how you meet the person specification.
We will consider applications as they arrive so applicants are encouraged to apply early.
The client requests no contact from agencies or media sales.