Web jobs

Teaching Community Manager

Job reference : REQ000882

1 Year Fixed Term Contract (Maternity Cover)

£37,581pa

Woking Surrey, GU21 4LL / Hybrid Working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role

We’re looking to recruit a Teaching Community Manager to join our education team, harnessing the power of education to help shape a positive and sustainable future for our planet.

As Teaching Community Manager, you will help teachers, students and schools to play a direct role in addressing climate change and biodiversity loss through education, practical action, campaigning and influence. This will involve putting teachers and school leaders at the heart of our education programme. You will support our community of educators and schools to make their institutions and their local communities more sustainable. We will look to you to manage our programme to support and mobilise school leaders to change curricula, school estates and culture.

You will take responsibility for programme budget management, evaluation as well as for setting and monitoring KPIs. You will engage with teachers to grow our audience and ensure they are involved in developing our education programme too. You will also collaborate with colleagues to develop tools and training as well as devise a schools programme that connects schools with WWF and develops young people’s knowledge and skills.

We’re looking for someone with:

• Experience of developing and delivering effective education programmes, preferably with professional development partners.

• An understanding of relevant pedagogical approaches and evaluation methodologies.

• Experience of a range of mobilisation, engagement & communication approaches (from PR & social media) to hands-on real-life experiences.

• An understanding of monitoring and evaluating programmes.

• Ability to manage budgets, commission research & lead a matrix team to deliver against objectives.

• Strong communication, interpersonal & project management skills.

• Ability to build long term relationships.

Benefits, rewards & location

• The salary for this role is £37,581. We also offer a full benefits and rewards package including:

• Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays

• Flexible working options

• 5% employer contribution to pension, increased to 10% with employee contribution.

• Training and development opportunities

• Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters. 

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win. 

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive. 

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Application closing date : 22/04/2025

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Harris Hill are delighted to be working with an independent school based in London to recruit for the Engagement and Events Manager in order to deliver the events and engagement activities for the whole of the school community: pupils, alumni, parents and staff.

As the Engagement and Events Manager you will:

• Deliver and promote an events programme for the community, including virtual events, alumni and networking events, fundraising events and large-scale school events.
• Support the Head of Engagement and Engagement and Events and fundraising team with the delivery of a donor and supporter care event programme.
• Day-to-day volunteer management
• Support the team with day-to-day delivery of events social media content to help to grow engagement.
• Update website event pages

To be successful, you must have experience:

• Experience in managing events ideally in not-for-profit or school.
• Experience of using social media as an engagement tool.
• Experience of working in development/alumni relations/ events or equivalent profession.
• Knowledge of working with CRM database (ideally Raiser’s Edge).
• Excellent communication skills, bot written and oral.
• Excellent time management and project management skills.
• An enthusiastic and positive attitude.
• Proficient with Microsoft Office and web platforms.

Salary: £28,000 - £45,000 per annum

Contract type:Full-time, permanent

Location- London, hybrid working

Closing date: 30th April at 5pm

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About BeyondAutism
We are experts in delivering autism education services from pre-school to 25. BeyondAutism is a nonprofit organisation, driving change in the world of autism education to ensure autistic children and young adults access an education which empowers a life full of choice, independence and opportunity. We do this by creating positive educational experiences, training for the professional team around a child, and information, resources and support for families and carers. Our services: We deliver rapid and sustained outcomes in our Early Years’ service by working with parents and children together. Empowering parents to feel resilient and confident in meeting the needs of their child leads to aspirational, informed choices creating a positive and successful step into primary education. Our schools and Post-19 service have a specialist curriculum that ensures sustained success beyond the age of 25, setting children and young adults up with the skills and independence to lead a life of their choosing. By teaching them the academic and life skills they need and through the promotion of a happy, caring environment, we nurture the confidence, independence and self-belief to enable them to make the most of the next stage of their life or education. We also work more widely, activating networks and building local capacity with our solution focused Outreach team. Our unique BeyondAutism Fast Responder® service works at the point of crisis to change the national picture and reduce school placement breakdown.

Our values

At BeyondAutism we are: Dedicated to delivering excellence Developing expertise, outstanding services and positive engagement, always seeking to go above and beyond expectations. Committed to Behaviour Analysis, underpinned by the science of Applied Behaviour Analysis and Verbal Behaviour Contributing to research and ensuring our staff continually develop and share best practice that ensure aspirational outcomes are achieved for autistic individuals. Respectful Embracing diversity, showing integrity, acting with compassion and always treating people with dignity. Proud to challenge Listening, changing thinking, shifting attitudes and educating.

Job overview

The Digital and Content Manager is responsible for the development and execution of BeyondAutism’s digital strategy, ensuring all online content and campaigns support the organisation’s strategic goals. The role owns and manages all digital platforms, including the website, email marketing, paid advertising, and social media (Bluesky, Instagram, LinkedIn, Facebook), ensuring content is engaging, optimised, and aligned with BeyondAutism’s brand identity. This role works closely with the Outreach and Revenue Marketing Manager (ORMM) to ensure digital content and campaigns are effectively aligned with lead generation, outreach, and revenue-driving activities. Together, they will develop, execute, and optimise digital strategies that drive MQL to SQL conversion, audience engagement, and brand awareness.

What we can offer you

You can find a very rewarding career with BeyondAutism. As well as being part of a team delivering lifechanging services, we offer multiple and generous benefits to employees.

Pension scheme *

We offer a competitive pension scheme via salary exchange of 3, 4 or 5% and match your contribution.

Hybrid and flexible working

Charity staff have the option of hybrid and flexible working. To be agreed with HR and the department head.

Season ticket loan *

We can loan you the cost of your season ticket, repaid through monthly salary deductions for the period of the season ticket or less. Maximum period 12 months. Maximum loan £5000.

Bicycle loan *

We can loan you the cost of purchasing a bike for the purpose of cycling to work. Up to a maximum value of £1000, repayable over a period of 12 months or less.

Continuing Professional Development (CPD)

Further education opportunities including Masters, RBTs, diplomas and certificates; and opportunities for membership for relevant professional bodies.

Professional Membership fees

Reimbursement of the cost of annual professional membership fee where continued membership registration is a requirement of your role.

Onsite counsellor

One counsellor working across our sites offering confidential 1:1 counselling sessions.

Perkbox

Access to an online perk scheme which gives you your pick of over 200 great discounts and freebies such as a free monthly hot drink from Cafe Nero, discounts on high street shopping and great price cinema tickets.

Employee Assistance Programme

Free access to a 24/7 confidential counselling support, including opportunity for face-to-face support.

Employee Referral Programme

Generous £400 thank you payment when you refer somebody into one of our open vacancies.

Eye care vouchers

Vouchers to cover the cost of an annual eye examination and single-vision spectacles, if needed.

Benefits marked with (*) are contractual benefits open to staff who have been in post for three months or more.

About the role

Channel ownership and development

• Develop and execute a digital and content strategy that aligns with BeyondAutism’s overall marketing objectives.
• Actively manage and grow the website, social channels (Bluesky, Instagram, LinkedIn, Facebook), and email database, ensuring all content and contact lists are up to date.
• Own the technical maintenance and development of BeyondAutism websites (WordPress), working with external developers when required.
• Ensure all digital activity is integrated and aligned, supporting schools, outreach, fundraising, and admissions.
• Stay up to date with platform algorithms, trends, and best practices to maximise engagement on both paid and organic content.

Website and SEO management

• Manage the BeyondAutism websites, ensuring they remain compliant, up to date, user-friendly, and optimised for conversions.
• Apply SEO best practices (both technical and onsite SEO) to improve website visibility and search rankings.
• Develop and update landing pages to support marketing campaigns and lead generation.
• Liaise with external agencies as needed to enhance website functionality.

Social media and digital engagement

• Develop and implement a content plan for Bluesky, Instagram, LinkedIn, and Facebook.
• Ensure consistency in tone of voice, brand messaging, and content quality across all digital platforms.
• Actively monitor, engage with, and grow BeyondAutism’s online community. Track and analyse engagement metrics to refine social media strategy.

Email marketing and CRM integration

• Plan, create, and send email marketing campaigns via Mailchimp and Raiser’s Edge.
• Develop segmented audience lists to deliver personalised, high-impact content.
• Set up automated email sequences to nurture leads and encourage engagement.
• Track and optimise email performance (open rates, CTR, conversion rates).
• Ensure email and digital activities integrate with Raiser’s Edge for CRM tracking and reporting.

Paid advertising and Google Ad Grants

• Manage Google Ad Grants, ensuring compliance and maximisation of the allocated budget.
• Set up, manage, and optimise PPC campaigns across Google Ads and social media platforms.
• Continuously track performance and adjust campaigns to improve cost-per-click (CPC) and ROI.

Reporting and analytics

• Establish KPIs for each digital channel in agreement with the Head of Marketing & Communications.
• Monitor website, email, social media, and PPC analytics, converting findings into actionable insights.
• Provide monthly performance reports, assessing the return on investment (ROI) for campaigns.

Marketing and outreach campaigns

• In consultation with ORMM, lead on digital marketing campaigns to drive leads, registrations, and awareness.
• Implement digital aspects of the lead generation strategy, including Lunch & Learn webinars.
• Consider the customer journey and experience in all digital marketing activity.
• Support fundraising and outreach teams in promoting campaigns through digital channels.
• Ensure that all digital marketing campaigns align with BeyondAutism’s wider strategic objectives.

Team and stakeholder collaboration

• Work across the organisation to ensure all digital and content needs are met and incorporated into the overall strategy.
• Act as a subject matter expert for digital marketing tools and software, upskilling the wider team.
• Work closely with external agencies, designers, and developers as needed.
• Line manage the Marketing & Communications Officer, ensuring alignment with digital priorities.

General responsibilities

• Adhere to BeyondAutism’s Safeguarding Policies.
• Work within the organisational Diversity Policy to promote equality of opportunity for all learners and staff, both current and prospective.
• Maintain high professional standards of attendance, punctuality, appearance, conduct and positive, courteous relations with learners, parents and colleagues.
• Adhere to policies as set out in the staff handbook.
• Comply with the Data Protection Act/GDPR.
• Undertake other reasonable duties related to the job purpose required from time to time.

What you will bring to the role

We are looking for passionate and dedicated professionals who want to make a truly positive impact on autistic peoples' lives. Working as part of the Marketing and Communications team you will be a crucial part in ensuring key stakeholders are kept up-to-date with the work of BeyondAutism.

Experience

Essential:

• Degree or equivalent experience in Marketing, Communications, Digital Media, or a related field.
• At least three years’ experience in a digital marketing or content management role.
• Strong experience managing websites (WordPress) and social media platforms.
• Proven track record in developing and executing digital campaigns (organic and paid).
• Knowledge of SEO best practices, Google Analytics, and digital performance tracking.
• Experience using CRM and email marketing platforms (e.g., Mailchimp, HubSpot, or Raiser’s Edge).
• Ability to create engaging content, with excellent copywriting and proofreading skills.
• Strong graphic design skills using Canva, Adobe Photoshop, or InDesign.
• Basic video editing skills for social media and web content.
• Experience working with third-party agencies to develop and refine digital strategies.

Desirable:

• Additional qualifications in SEO, Google Analytics, UX/UI, or Digital Strategy.
• Experience working in a charity or non-profit sector.
• Familiarity with fundraising or donor engagement campaigns.
• Experience running A/B testing to improve digital engagement.
• Experience with conversion rate optimisation (CRO) and user experience (UX) design.
• Experience in marketing automation and lead scoring systems.
• Advanced video editing skills using Adobe Premiere Pro or Final Cut Pro.
• Knowledge of accessibility standards for digital content.

Skills

Essential:

• Expertise in social media management, including content planning and platform-specific strategies.
• Strong analytical skills, with the ability to track and report on digital marketing performance.
• Ability to develop SEO-driven content strategies and optimise web pages for search rankings.
• High level of technical proficiency, able to troubleshoot website and digital tool issues.
• Understanding of social media algorithms and trends to maximise engagement

Desirable:

• Ability to analyse and interpret market trends and audience behaviour.
• Knowledge of Google Tag Manager and event tracking.
• Experience in agile project management methodologies.

Abilities

Essential:

• Strong problem-solving skills and innovative thinking.
• Entrepreneurial mindset, with the ability to identify opportunities and drive initiatives forward.
• Always seeking to improve and optimise processes.
• Excellent organisational skills, with the ability to manage multiple projects and deadlines.
• Ability to mentor and upskill colleagues on digital best practices.
• Comfortable presenting insights and recommendations to senior stakeholders.

Desirable:

• Ability to translate complex data into actionable insights.
• Experience working in multi-stakeholder environments.

Personal Qualities

Essential:

• l qualities An approachable, positive, can-do attitude. Passion and enthusiasm for marketing.
• Commitment to high standards of work.
• Energetic, flexible, adaptable, and able to relate well to different types of people.
• A commitment to safeguarding and promoting the welfare of children and young adults.
• Strong communication and interpersonal skills, able to work collaboratively across teams.

Desirable:

• A keen interest in emerging digital marketing trends and technologies.
• Ability to work under pressure and adapt to changing priorities.
• Ability to lead and inspire colleagues with innovative ideas.

Job Types: Full-time, Permanent

Pay: £38,000.00-£39,890.00 per year

Benefits:

• Additional leave
• Company pension
• Referral programme
• Work from home

Schedule:

• Monday to Friday

Work Location: Hybrid remote in London SW15 5LD

Are you a highly motivated and dedicated Fundraising professional looking for a role where your skills can make a real difference? The Catholic Diocese of Portsmouth is seeking a Fundraising Manager. This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.

Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.

The Fundraising Manager is responsible for developing and implementing effective fundraising strategies to support the Diocese’s mission. This includes stewarding major campaigns, securing grant funding, promoting digital and online giving, implementing a CRM system, ensuring compliance with legal and regulatory requirements, and fostering local fundraising initiatives in parishes.

This role will support the financial sustainability of the Diocese, enabling parishes and the wider faith community to serve their people effectively, while ensuring alignment with Catholic teaching and values.

The postholder will work closely with the Chief Operating Officer and senior leadership team to support the Diocesan 10-year Mission Plan, ‘You Will Be My Witnesses.’

This role is based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA. Offering a competitive salary of £40,000 - £48,000 depending on experience, working 37.5 hours per week. Employee benefits include 25 days holiday plus bank holidays, life assurance and employee wellbeing, contributory pension scheme, free onsite parking.

If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.

Come and be part of our mission!

Role Purpose

The Fundraising Manager is responsible for developing and implementing effective fundraising strategies to support the Diocese’s mission. This includes stewarding major campaigns, securing grant funding, promoting digital and online giving, implementing a CRM system, ensuring compliance with legal and regulatory requirements, and fostering local fundraising initiatives in parishes.

This role will support the financial sustainability of the Diocese, enabling parishes and the wider faith community to serve their people effectively, while ensuring alignment with Catholic teaching and values.

The postholder will work closely with the Chief Operating Officer and senior leadership team to support the Diocesan 10-year Mission Plan, “You Will Be My Witnesses.”

Key Responsibilities:

1. Fundraising Strategy and Campaigns

• Develop and implement a comprehensive fundraising strategy to meet agreed financial targets.
• Oversee and manage significant fundraising campaigns, ensuring their effective delivery and long-term sustainability.
• Work closely with the Finance Department to align fundraising efforts with financial objectives, ensuring transparency and accountability.
• Identify and secure grant funding opportunities, including the preparation of high-quality applications and maintaining relationships with funders.
• Support parishes in designing and delivering local stewardship campaigns, ensuring consistency in messaging and impact.
• Procure and implement an appropriate CRM system, working with key stakeholders to ensure effective donor management and fundraising efficiency.

2. Digital and Online Giving

• Support parishes in growing regular and ad hoc online donations by:
• Developing and promoting digital giving solutions across parishes, including training and implementation support.
• Expanding online giving platforms to improve accessibility and donor engagement.

3. Donor Relationships and Stewardship

• Develop and maintain strong relationships with key donors, including major benefactors, grant funders, and parish-level supporters.
• Implement donor stewardship strategies to retain and grow the donor base through regular communication, engagement opportunities, and recognition initiatives.
• Foster a culture of stewardship across the Diocese communicating the difference it makes.
• Provide regular updates and high-quality reports, driven by Key Performance Indicators (KPIs), on fundraising performance and initiatives.
• Report on fundraising outcomes to senior management and the Board of Trustees, ensuring alignment with the Diocese’s mission and strategic priorities.

4. Parish Support and Capacity Building

• Equip parishes with tools, training, guidance, and hands-on support to run successful local fundraising initiatives.
• Facilitate workshops and support sessions for parish fundraising committees, helping them develop sustainable funding strategies.
• Support the promotion and coordination of Second Collections across the Diocese for key causes, ensuring that parishes are well-equipped with:
• Clear guidance on collection dates and processes.
• Good-quality promotional materials (posters, leaflets, digital assets) to help communicate the impact of these collections.
• Regular updates on fundraising results to encourage participation and engagement.

5. Compliance, Policy Development, and Governance

• Develop and implement fundraising policies and procedures to ensure compliance with legal, regulatory, and ethical standards.
• Stay up to date with fundraising laws and best practices, ensuring all activities meet Charity Commission, GDPR, and financial regulations.
• Ensure that data protection regulations are upheld in all fundraising activities, particularly regarding donor records and CRM management.

6. Collaboration and Communication

• Work closely with the Communications Manager to ensure that fundraising messages align with Diocesan values and the Mission Plan.
• Share compelling impact stories to inspire and encourage giving across the Diocese.

7. Meeting Attendance and Reporting

• Attend meetings of the Finance, Audit, and Risk Committee, providing updates on fundraising activities and seeking necessary approvals.
• Participate in parish meetings across the Diocese as required, offering fundraising guidance and support.
• Maintain a professional approach to both in-person and online meetings.

8. Ad Hoc Duties

• Carry out additional duties as requested by the line manager, ensuring flexibility and responsiveness to emerging needs.

Fundraising Manager - Person Specification

Competence, Expertise and Knowledge:

Essential

• Degree level education
• Proven track record of delivering significant fundraising results in the charity sector, with demonstrable experience of achieving and exceeding financial targets.
• Experience and aptitude for detailed project planning and record keeping.
• Strong commitment to the mission and values of the Catholic Church.
• Experience in grant writing and securing substantial funding.
• Numerate, with outstanding writing and presentation skills.
• Strong influencing skills, capable of working collaboratively with a diverse range of stakeholders.
• Self-motivated, hardworking, and able to manage multiple priorities effectively.
• Demonstrable experience in building and sustaining relationships with donors and stakeholders.
• Competent in use of Microsoft office and CRM platforms.

Desirable

• Formal degree level qualification relevant to sector
• Familiarity with digital giving platforms and tools.
• Experience in training and capacity-building initiatives.
• Membership of relevant professional bodies (e.g., Chartered Institute of Fundraising).

How to Apply

Please send a comprehensive and up to date Curriculum Vitae with a covering letter setting out your suitability for the role and motivation in applying (no more than 2 sides A4).

The Diocese of Portsmouth is an equal opportunities employer and welcomes applications from all who support the ethos and values of the Catholic Church.

Closing date is Saturday 3rd May 2025, at 6.00 pm.

Interview Details

You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.

Appointment

Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.

This position is subject to the completion of an initial probationary period of six months.

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. 

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

In August 2024, Redthread became part of the Catch22 group. Both organisations share strongly aligned missions and values, and we have a successful history of collaboration. Redthread will continue to operate under its established brand.

For more information about the recruitment process, please check out the guidance for applicants on Catch22’s website.

Job Description

To be part of the youth work team at Redthread, with a primary focus on the Youth Violence Intervention Programme.

What does a Youth Intervention Practitioner do? Youth Intervention Practitioners use the principles and power of youth work in the setting of a busy emergency department. We meet young people who have experienced injury or trauma while they are in the hospital, and work alongside our clinical colleagues to offer them support at a time when they are feeling very vulnerable. Our first contact with the young person may be to offer them a drink, or to ring their parent, or to check they understand what’s happening to them. When their immediate medical needs have been met, we will talk to them some more and explain how we can support them.

We will do a safety plan with them before they leave the hospital. If a young person chooses to engage with us, we will then work with them for eight to twelve weeks on a plan of action that’s tailored to their needs. We work closely with the hospital safeguarding team every day and frequently have to escalate concerns. We contact any other agencies who know the young person so we’re not duplicating their work, and often arrange to meet them with the young person. We regularly have to strongly advocate for young people, for example with housing agencies.

We look for organisations who can work with them towards their longer-term goals and we do relational referrals, transferring the trust that young people have built with us. Youth Intervention Practitioners hold a caseload of young people, supported by their team leader, and need to be good at recording their work, and discussing and reflecting on their practice. We provide an intensive induction at the start of the role, ongoing training and CPD throughout your time at Redthread and fortnightly clinical supervision.

Our Youth Intervention Practitioners have to be courageous and tenacious, and because ours is a short intervention, we don’t always see first-hand the impact of our work. But we know from talking to the young people we work with that we make a huge difference. Our Youth Intervention Practitioners are resilient, able to work calmly in a challenging environment with young people experiencing trauma, injury or exploitation. They have a good level of self awareness, the ability to reflect on how the work is impacting them, and a willingness to engage in regular clinical supervision that helps them develop their practice and emotional literacy.

Qualifications

Desirable (but not essential): A degree-level qualification in social work, youth work, a social science, education or another relevant field.

Additional information

Location: Queen Elizabeth Hospital Birmingham, Heartlands Hospital Birmingham and Birmingham Children's Hospital. With regular travel to other Redthread sites and offices when required.

Hours: 37.5 hours per week

Salary: £26,302 per annum + benefits

Contract type: Permanent

How to Apply: Please see the Job pack for information on submitting your application and please note that the closing date for this opportunity is 1000 on Friday 4th of April.

Please note: If we receive a high number of applications, we reserve the right to close the advert before the closing date. Therefore, early applications are encouraged.

Shortlisted candidates will be invited to an online interview with the Redthread team on Wednesday 9th April 2025
The second round of interviews will be held in person on Monday 14th April 2025

Employee Assistance Programme (EAP)

We offer an enhanced Employee Assistance Programme, which provides free, 24/7 confidential helpline services (accessed either by phone and/or online) including structured counselling services and practical resources aimed to support your work-life balance. In addition, some aspects of the EAP service are also available to share with an employees’ dependants including their partner.

Cycle to Work Scheme

We offer a Cycle to Work scheme which enables savings on the cost of a new bike and accessories for employees wishing to cycle to work for all or part of their journey. Employees can sign up after one month’s service

Work-based learning and Professional Development

We aim to build a culture and environment for staff to learn, develop and achieve their full potential, whilst delivering services through a skilled and competent workforce. To achieve this, Redthread have a comprehensive staff training programme which provides individuals with resources, training and support to learn and develop their skills. We also encourage our staff to undertake work-based learning and provide support for continuous professional development, whilst helping staff achieve a work-life balance.

Workplace Pension Scheme

We offer membership of a workplace pension set up with The People's Pension, and employees are eligible to be auto enrolled after three months’service. The employee’s minimum pension contribution rate is currently 3%. Redthread’s contribution rate is 5% higher than the employee up to a maximum of 8%.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

Senior Digital Communications Officer

Salary: £36,124 starting salary (salary range will increase to a max £38,626 via the length of service) per annum plus £4,190 Inner London Weighting if based in London per annum

Contract: Fixed Term contract until June 2026

Hours: Full-time. 35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed.

Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford.  We will consider a UK-based hybrid working option. 

Information Session

We are running an information session Via Zoom on Wednesday 23 April 4pm-5pm. 

This will be an opportunity to learn more and ask questions about this role or about any aspect of the recruitment process. 
Please do attend if you’d like to know more. Details for joining the call are below: 

Topic: Senior Digital Communications Officer - Information session
Time: Apr 23, 2025 04:00 PM London
Join Zoom Meeting
https://us02web.zoom.us/j/81563391101
Meeting ID: 815 6339 1101

About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

About the post
This exciting role would mean joining Refugee Action at a crucial point in the charity’s 40-year history, full of opportunity and potential. You will use your creative skills to support the creation of innovative digital content to engage and mobilise existing supporters and add to Refugee Action’s rapidly growing audience. Working between the fundraising and campaigns team, this role will support the Digital Communications Manager to deliver our ambitious digital strategy, focusing on the development of engaging digital content, the management of one of our key supporter databases, and will lead on the engagement and retention work which supports Refugee Action’s fundraising and campaigning.

We are looking for candidates that can demonstrate:
• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
• Strong understanding of the role of digital tactics in the development and execution of campaign strategies.
• Strong writing, editing and proof-reading skills, with experience of using these within a fast-paced environment and adapting content for difference audiences.
• Experience of maintaining and nurturing social media communities and creating impactful digital content.
• Knowledge of Facebook advertising, including the set-up, management and analysis of ad performance.
• Experience using Canva, or Adobe creative software – particularly Photoshop, InDesign and Premiere.
• Experience of using Engaging Networks or similar system or proven ability to learn new systems quickly.
• Thorough understanding of website optimisation with experience working with website content management systems.
• Experience of using Google AdWords, and of using reporting and analytics tools, such as Google Analytics.
• Understanding of the digital landscape, and emerging trends in web and social technology and digital fundraising.

Closing date: 23.59pm, 27 April 2025
Interviews: 7 May 2025

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
• Skilled Worker visa: shortage occupations
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

Are you a highly motivated and dedicated Communications professional looking for a role where your skills can make a real difference? The Catholic Diocese of Portsmouth is seeking a Communications Manager to lead its communications function and ensure effective, engaging, and mission-focused messaging across our Diocese. This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.

Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.

The Communications Manager is responsible for developing and implementing effective professional internal and external communications strategies for the Diocese to support the Diocesan Bishop and senior leaders as part of the Mission of the Church. You will lead and manage a small, dedicated communications team of two direct reports: Creative and Digital Communications Officer and Webmaster.

As Communications Manager you will oversee the Diocese’s media relations including proactive engagement with journalists and responding to press inquiries. Produce high-quality written and visual content, including newsletters, social media posts, and annual reports. Manage and enhance the Diocese’s digital presence, including website and intranet development. Support key diocesan campaigns and initiatives to increase engagement and giving. Represent the Diocese at events, with occasional travel across the Diocese including the Channel Islands. Some out-of-hours availability is required and a full clean driving licence and access to own transport. This role ensures consistency and professionalism in all communications, to promote the Diocesan vision of bringing people closer to Jesus Christ through his Church.

The postholder will work closely with the Chief Operating Officer and senior leadership team to support the Diocesan 10-year Mission Plan, ‘You Will Be My Witnesses.’

This role is based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA. Offering a competitive salary of £45,000 - £48,000 depending on experience, working 37.5 hours per week. Employee benefits include 25 days holiday plus bank holidays, life assurance and employee wellbeing, contributory pension scheme, free onsite parking.

If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.

Come and be part of our mission!

1. Main Duties

Communications Strategy

• Design, develop, and implement the Diocese’s Communications Strategy which is fully aligned with the Diocese ten-year Mission plan.
• Research and identify appropriate methods and channels including secular and religious media to raise the Diocese’s profile and in turn that of the Catholic church.
• Collaborate with partners, such as the Bishops Conference of England and Wales to help shape and influence public policy aligned with Diocesan objectives.

 External Communications

• Proactively identify opportunities for promoting positive news about the work of the diocese and enabling the Diocesan Bishop to contribute to thought leadership and public debate on relevant policies.
• Drafting material appropriate for publication.
• Arranging video to support key diocesan publications such as Bishops Pastoral Letters.
• Build and develop the Diocese’s links with press and media to support strategic objectives.
• Act as the point of contact for sensitive news, advising the Bishop and senior staff about media handling.
• Act as the Diocesan spokesperson when required, providing a positive and supportive representation of the Catholic Church and the Diocese.
• Develop and implement a Crisis Communications Plan, crafting media statements and briefing senior colleagues on media lines to take.
• Organise media training for senior clergy and lay leaders as required.
• Work with Bishops Office to deliver the weekly E-News, being responsible for editorial control and compliance with relevant regulations, e.g. copyright law
• Work with parishes to support our stewardship journey, including developing compelling good news stories about the work of the Catholic Church.  

Internal Communications

• Work closely with HR to Oversee and improve the management of internal communications to foster transparency and engagement.
• Take overall responsibility for organising monthly team briefings for the department of Administration and for other ad hoc events involving parish employee’s clergy and volunteers.
• Manage communication channels such as the intranet, regular newsletters, and staff briefings to ensure alignment with Diocesan values and goals.
• Work with Bishops office on key publications such as the annual directory.  

Website and Digital Presence

• Oversee the ongoing improvements in the functionality of the Diocesan website, ensuring it is engaging, user-friendly, up to date and supports the Bishop’s vision.
• Introduce interactive and video content to enhance user experience.
• Support parishes in developing and maintaining their local websites.

 Support to Key Departments

• Collaborate with key departments to design and implement tailored communication strategies. For example, Safeguarding.
• Provide tools, templates, and guidance to ensure consistent and effective messaging across departments.
• Act as ‘brand champion’, developing, overseeing and implementing brand guidelines to professionalise and standardise all external communications output, whether it emanates from within or outside the Communications department.
• Build and maintain strong positive working relationships across the DSAS and wider Diocese to support the successful delivery of the communications strategy'

Meeting Attendance and Reporting

• Attend meetings of the Finance Audit and Risk Committee and any other meetings required, to provide briefings, regular written reports and seek approvals as needed from the Board of Trustees about Communication related matters.
• Support the work of Multidisciplinary meetings that may be called form time to time to deal with extraordinary events.
• Attend in person meetings in parishes across the Diocese where sensitive matters indicate that an in-person meeting is preferable.
• Professional approach to Online meetings.

Team Management

• Provide leadership, direction, and line management to the Communications team, ensuring objectives are met.
• Conduct regular one-to-one meetings and annual performance appraisals.
• Promote collaborative working within the team and across the Diocese.
• Monitor and evaluate team performance against individual and collective objectives.

 Ad Hoc Duties

• Carry out additional duties as requested by the Bishop, senior clergy, or the Chief Operating Officer.

2. Values

• Maintain the ethos and values of the Catholic Church, positively promoting its teachings and activities.
• Role model the Diocese’s core values of integrity, dignity, excellence, accountability, and stewardship.

Communications Manager - Person Specification

Competence, Expertise and Knowledge:

Essential

• Bachelor’s degree in journalism, strategic communications, or equivalent.
• Minimum 5 years’ experience in communications at a senior level, ideally in a mission-focused, charity or public sector organisation.
• Demonstrate excellent levels of written and verbal communication, with the ability explain complicated issues fluently and persuasively.
• Capable of Analysing complex situations and provide advice to senior managers.
• Contributing to resolving the problem with the ability to anticipate and resolve problems before they arise.
• Demonstrable experience developing, managing and motivating teams/individuals to ensure success
• Proven experience in developing and implementing communication strategies.
• Comprehensive understanding of the modern media landscape.
• Experience in crisis communication planning and response.
• Advanced proficiency in Microsoft Office and CRM platforms.
• Numerate and Excellent writing and presentation skills.
• Understanding of relevant legislation including data protection and copyright.
• Knowledge of and commitment to the teachings of the Catholic Church, and a positive approach to work.
• Experience in budget management.
• Some out-of-office hours may be required on an ad hoc basis.
• Must be able to travel across the Diocese, including the Channel Islands.
• Full Clean Driving Licence and own transport.

Desirable

• Membership of relevant professional bodies such as Chartered Institute of Public Relations, Chartered Institute of Journalists.
• Experience in working with and managing volunteers.
• Experience in Charity sector communications.

How to Apply

Please send a comprehensive and up to date Curriculum Vitae with a covering letter setting out your suitability for the role and motivation in applying (no more than 2 sides A4).

The Diocese of Portsmouth is an equal opportunities employer and welcomes applications from all who support the ethos and values of the Catholic Church.

Closing date is Saturday 3rd May 2025, at 6.00 pm.

Interview Details

You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.

Appointment

Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.

This position is subject to the completion of an initial probationary period of six months.

The successful candidate will be based in Manchester and you must be genuinely interested and committed to working across the City /Region. The role will support the delivery of communications across the organisation, as well as on flagship projects. They should have a passion for comms, and with support from the current comms team they will learn to lead on organisational comms across Innovation Unit. While primary focus of this role is Comms, the successful candidate will also support a range of client facing innovation projects as well as internal projects such as team learning events and business development, playing a role of project coordination. 

The successful candidate will be offered a range of development opportunities including attendance at the Innovation Unit Academy, mentorship, one-to-one coaching and chances to learn from colleagues across the organisation and a range of different sectors.

You will be working on a range of different projects. Tasks may include but are not limited to:

Communications Coordination

• Planning, coordinating and delivering an organisation-wide Communications Strategy.

• Maintaining and growing our website using our Content Management System, with support and training as needed. 

• Draft, proofread and share social media and newsletter copy promoting work across Innovation Unit’s portfolio - with support and training as needed.

• Working with the Innovation Unit Team, to support and empower others to engage in communications. 

• Spot and develop communications opportunities, regularly meeting with project teams. 

• Support the tracking of Key Performance Indicators (through analytics) and reporting of insights.

• Support senior colleagues through event planning and coordinating external event attendance.

• Develop ideas for boosting Innovation Unit’s public profile based on live projects and priorities.

Project Coordination and Delivery

• Support Project Leads to plan and coordinate projects including tasks such as: drafting delivery updates for clients; recording minutes; scheduling meetings; and understanding/raising any risks.

• Support the delivery of client-facing projects through tasks such as: leading on event logistics (online and in person) and at times co-designing and co-facilitating workshops; analysing complex information; drafting and designing event documents; and, developing communication materials such as slides and web content.

• Collaborate with your project team to share learning with the wider organisation.

Business Development

• Support staff across the IU team to pursue business development opportunities and develop proposals.

We’re Hiring: Director of Fundraising, Marketing & Communications
UK (Remote) | Full-time | £60,000
Apply by: Monday 28th April 2025

Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. With bold plans to double our income by 2027, we're investing in innovation, building strategic partnerships, and growing our national voice—and we’re looking for a dynamic Director of Fundraising, Marketing & Communications to lead the way.

In this pivotal executive leadership role, you’ll:

✨ Drive our income growth through diverse and sustainable fundraising strategies
✨ Lead high-impact campaigns that inspire and engage a growing supporter base
✨ Elevate Cerebra’s brand to amplify our reach, influence and voice nationally
✨ Foster a high-performing, collaborative and innovative team
✨ Develop ethical commercial partnerships that create long-term impact
✨ Be a champion for families of children with neurological conditions

You bring:
✅ A strong track record in senior fundraising and income generation
✅ Experience developing partnerships and leading marketing/communications strategy
✅ Outstanding stakeholder engagement and programme management skills
✅ A passion for ethical, inclusive leadership and social impact

We offer a competitive salary and excellent benefits, including 29 days holiday (plus bank holidays), pension match up to 6%, £300 home-working allowance, and the opportunity to work for a cause that truly matters.

To apply, send your CV and a short letter (max 800 words) outlining why you’re a great fit.

Interviews:

• Online (Teams): Tuesday 13th May
• In-person (Bristol): Tuesday 20th May

Join us in creating a better world for children with neurological conditions. Let’s do something extraordinary—together.

We are an equal opportunities employer. If there is anything you need to support you to take part in an interview please let us know. 

In line with our commitment to safeguarding, a full DBS check will be required of the successful candidate.

At MAF International, we are dedicated to supporting the people and communities we serve. We are currently seeking a committed individual to assist in the production of controlled documents and provide essential support to the Quality, Safety & Security (QSS) Services Team and Document Controllers in our programmes. 

Responsibilities

QSS System Administration:

• Manage user access, configuration changes, and dashboards on the QSS database.
• Oversee the QSS support ticketing system and track document change requests.
• Assist in producing statistical reports and creating training materials.

QSS Team Support:

• Attend and document minutes for various QSS meetings.
• Support meetings, training events, report production, and stakeholder coordination.
• Assist with risk management reports and performance data analysis.

Document Production & Amendment:

• Format, proofread, and amend controlled company documents.
• Utilise Web Manuals editing software and Confluence for manual and policy updates.
• Facilitate document change processes and issue revisions.

Documentation Management:

• Process change requests using our in-house document control system.
• Update manuals, policies, forms, and notices on the MAF Intranet (SharePoint) and Confluence.

Quality Control:

• Ensure all documents meet MAF standards before publishing.
• Proofread and cross-reference changes across all affected documents.

Support for Programme Document Controllers:

• Provide regular communication and updates.
• Share latest information and updates on procedures.

If you are passionate about making a difference and providing high-quality support in a meaningful way, consider joining MAF International. Together, we can make a lasting impact.

Qualifications, Skills & Experience

Essential

• A good general level of education
• Good communication skills
• Capable of working independently as well as part of a team
• Ability to work cross-culturally
• Experience of formatting documents
• Experience and knowledge of Microsoft Word e.g. applying styles, table design, forms, tracking changes etc.
• Good degree of computer literacy
• Ability to work accurately and at pace.

Desirable

• A -Level standard or equivalent
• Experience of controlling documents preferable
• Experience in setting agendas and minute writing
• Experience of working with databases
• Experience of using a PDF editor

There is an occupational requirement for the job holder of this position to be a committed Christian.  The post holder will be expected to lead and take part in prayer and biblical reflection and to be a role model for the organisation in accordance with our Christian beliefs and standards in the work place

To apply, please click on 'apply now' and we will send you further instructions on how to apply through our recruitment portal. 

Digital Communications Officer 

About NASP 

The National Academy for Social Prescribing (NASP) is a registered charity and company limited by guarantee. Our goals are to promote social prescribing and to bring about a social revolution in wellbeing, as set out in the NASP Strategic Plan.

To learn more about our organisation, partners, and social prescribing, please visit our website. 

At NASP, we operate a flexible, hybrid working model to support both collaboration and individual needs. Most work is carried out remotely, with Microsoft Teams serving as our primary platform for meetings and planning. We also provide access to an office space at London’s Southbank Centre, which staff can use as needed.

Travel may be required for in-person meetings, site visits, events, or team away days, ensuring opportunities for connection and shared learning. Travel requirements will vary depending on the duties of each particular role.

Our working culture values flexibility, wellbeing, and collaboration. We are committed to supporting our staff to work in ways that suit their roles and personal circumstances, fostering an environment where everyone can thrive and contribute to the success of the organisation.

Inclusion at NASP 

At NASP, we are passionate about creating an inclusive workplace. It’s important to that we represent the communities that social prescribing aims to serve and therefore we welcome applicants with lived experience of social prescribing. We also particularly welcome applicants from global majority and LGBTQIA communities, and those who identify as disabled and/or neurodiverse to apply. 

We guarantee to interview candidates who identify as disabled as part of our Disability Confident Scheme commitments, provided that they meet the minimum criteria for the position. 

NASP seeks to be a truly 21st Century employer and organisation. Supporting our staff’s wellbeing is central to that goal, as our staff are one of our greatest assets. We are committed to ensuring fairness and accessibility throughout the recruitment process and will consider reasonable adjustments to meet individual needs. While adjustments will depend on specific circumstances, common examples include: 

• Flexibility with interview times and formats, including location 

• Providing documents, such as the application form, in alternative formats (e.g., large print, braille and pre-recorded video or audio recordings)

If you require adjustments, an alternative method of application, or would like to discuss your specific needs, please contact us, and we will do our best to support you.

How To Apply 

To apply for this role, please complete all sections of the application form (available on the Careers page of the NASP website) and send to the recruitment team by 12:00 (midday) on Monday 28th April.

Please do not send a CV, as we only assess applications based on the information provided in your chosen application format. 

Interviews will be held w/c 5th May, please indicate on your application form if you might be unavailable during this period.

Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, any reasonable requests will be reviewed and be sought to be accommodated within the needs of the role. All appointments are subject to proof of right to work in the UK, references and a 3-month probationary period. 

To support us with monitoring our commitments to access and inclusion, we kindly ask you to answer our Equal Opportunities form alongside your application. Your responses will not be shared with the panel.

For more information or an informal conversation, please email any questions to our recruitment team. We look forward to hearing from you about the role of Digital Communications Officer. 

Role Details & Staff Benefits 

Salary: £29,500 per annum 

Duration: 12 months (with possibility of extension) 

Hours: Full time 

Location: Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home. There may also be additional occasional travel required for staff days and other events. 

NASP offer a range of core benefits for staff on payroll, including:  

• 30 days paid annual leave per annum, plus Bank Holidays   

• An additional day of paid leave per year on your birthday  

• Opportunities for Volunteering & CPD days each year  

• Opportunity to request flexible working arrangements, including compressed hours  

• Contribution to annual eye test, eyeglass purchase, and flu vaccination  

Purpose of This Role: 

Reporting to the Head of Communications, the role will provide support for a range of Comms functions across the organisation, particularly NASP’s social media, website, newsletter, CRM, and video & graphic design. 

Person Specification: 

Experience & Knowledge: 

• Knowledge and experience of Facebook, Instagram, X, You Tube and LinkedIn platforms, including the creation of organic content and paid for campaigns

• Ability to write, proofread and edit copy to a high standard for a wide range of audiences

• Experience of website management and maintenance 

• Ability to synthesise complex information into simple but accurate content

• Ability to design and create strong visual content suitable for different social media channels and a range of audiences, using Canva or similar programmes 

• Team-player who shares their knowledge and supports colleagues 

• Proactive and organised self-starter able to use their own initiative and make tasks their own 

Skills & Attributes: 

• Affinity with NASP’s Values as defined in the NASP Strategic Plan 

• Video editing skills

• Experience of working on a behaviour-change campaign aimed at the public 

• Experience working with Hootsuite or a similar platform

• Knowledge of Google Analytics

• Experience working with Umbraco or Wordpress 

• Experience of working with a Customer Relationship Management system (CRM) or Microsoft Dynamics

• Knowledge of best Search Engine Optimisation (SEO) practices 

• Understanding of social prescribing and the work of the National Academy for Social Prescribing 

Responsibilities: 

• Develop and execute NASP’s social media plan, ensuring that activity aligns with the organisation’s strategic priorities, and to develop a holistic social media approach based on organisational objectives 

• Support the Head of Communications on website development and management, such as updating, editing and improving pages, using a CMS, sourcing content and ensuring accessibility 

• Lead on NASP newsletter communications, developing customer journeys through the CRM and implementing effective segmentation of audiences and messages

• Lead on internal communications by writing and sending a weekly staff email, updating the intranet

• Generate case studies and other content across all digital channels and to proactively contribute to the editorial calendar, ensuring relevant content is promoted at the optimal time on the most effective channels

• Collating and designing documents such as evidence reviews and reports

• Engage and respond to social media engagements, proactively reaching out and creating opportunities 

• Management of the central communications and enquiries inboxes, responding to and triaging enquiries from external and internal sources

• Create videos and graphics highlighting NASP’s work, and support the creation of videos and podcasts featuring NASP’s ambassadors and projects

• Lead on evaluating impact of social media and related activity and recommending action to take to maximise achievement of objectives

• Grow NASP’s online presence, and to scope further opportunities in line with the business objectives 

• Work with colleagues to deliver NASP’s webinar programme

• Work with Programmes and Corporate Affairs teams to promote NASP’s events, coordinating social media marketing, and to provide administrative support for events when required 

• Administrative support for the Communications team, as required 

• Update NASP’s CRM as required 

Reporting To: Head of Communications  

ROLE OVERVIEW
We are looking for a talented, creative and dedicated marketing professional to join our small but powerful team to help deliver our new strategy. 

As a new role in the hospice’s Fundraising & Marketing Team, the Marketing & Communications Manager will join an existing team of fundraising managers working to maximise awareness and support of the hospice in order to ensure its long-term sustainability.

The postholder will be responsible for the operational management, development and delivery of marketing and  communications to support the hospice’s income generation strategy, including line management of the Website Editor and Marketing & Communications Officer, and external agencies.

The successful candidate will be an experienced marketing professional, used to working closely with income generating teams. They will oversee the delivery of a compelling programme of multi-channel communications with the sole aim of increasing the awareness of and support for the charity. 

KEY RESPONSIBILITIES

Marketing and communications planning, delivery and performance management

• Working closely with the Director of Fundraising & Marketing, develop a clear marketing and communications plan to support the strategies for fundraising, retail and volunteering.
• Implement, monitor and analyse marketing and communications plans and budgets, producing impactful insights and reports to guide our ever-evolving work through all communication channels.
• Develop and maximise the marketing mix, identifying innovative initiatives and working across online and offline channels, to best support the promotion of all income generation activities across the hospice.
• Ensure compliance to industry standards and best practice at all times.
• Support the fundraising strategy in proactively researching and targeting audiences across the catchment area to ensure a broadening of reach and awareness of the breadth of the hospice’s services.
• Be forward facing and lead on engagement with clinical colleagues to promote the need for strong patient stories and effective storytelling to support fundraising.
• Ensure sufficient opportunities for collection of service user data to share news and promote activities.
• Proactively develop and streamline the long-term internal and external communications schedules across the charity.
• Lead on content creation, coordination and production of hospice marketing materials, protecting the reputation, brand and tone of Katharine House.

Operational delivery

• Lead on the writing and distribution of appropriate and engaging press releases, paid adverts, local village features and articles.
• Work closely with the Marketing & Communications Officer to oversee delivery of a planned (and reactive) social media programme, maximising opportunities to increase our profile, using online planning and Analytical tools to plan and report on digital channels to improve targeting and supporter journeys.
• Work closely with the Website Editor to oversee and optimise the KHH website: creating and updating content for the charity and clinical colleagues, including the EPiC Resource Centre.
• Work with the Website Editor and Supporter Care team to ensure that integration of the CRM (Beacon) and website is optimised, to maximise supporter journeys, supporter preference compliance and insights.
• Work together with relevant charity and clinical colleagues and our designer to prepare, design and deliver high-quality marketing materials. 
• Work with the Marketing & Communications Officer to oversee the production of the monthly supporter e-newsletters.
• Alongside your immediate team, manage production of the bi-annual Katharine House magazine from start to finish, with content and thematic planning with fundraising and volunteering managers.
• Lead on content creation to use across the charity. Continue to manage and regularly update our library (filed, captioned, tagged) of patient, staff and volunteer stories with consent, quality photography and video content for use across all of income generation.
• Manage and oversee the charity’s online channels including website, ensuring accurate, up-to-date and engaging content, and ensure all online advertising (inc. paid social media adverts), Google AdWords grant and SEO are effectively managed.
• Liaise with clinical colleagues at our NHS partner OUH to support key marketing, messaging and communication needs, ensuring our brand is correctly used.

Leadership and people management

• Meet regularly with the Website Editor and Marketing & Communications Officer, fostering positive communication and engagement. Carry out monthly one-to-ones, setting quarterly objectives and recognising training needs where necessary.
• As a member of the management team, represent the culture and values of the hospice and charity sector.
• Manage the ongoing and changing priorities within the team, communicating and sharing progress and changes in a clear, timely manner. Promote collaborative working and its benefits across the organisation.
• Attend regular management meetings, contributing to team strategy and overall management/team needs.
• Act as a positive role model to the charity team and wider stakeholders.
• Actively manage the workload of our designer. 
• Where necessary, manage poor performance as it happens and support staff to fulfil their role.
• Network and foster good relationships both internally and externally to the charity.

VISION, MISSION AND VALUES

Vision - our vision is to ensure that every moment matters for patients and families affected by life limiting illnesses in our local community.
Mission - our mission is to ensure that we maximise support for quality, holistic services that meet the complex medical and social needs of our community around the issues of death, dying and loss. 

Values
Compassion - we act with compassion and integrity, and ensure that everyone is treated with respect. 
Inclusivity - we are committed to our whole community, regardless of background or circumstance. 
Sustainability - we work to ensure the continued provisoin of quality palliative and end-of-life care in our community. 

HOW TO APPLY:

WE ARE ONLY ACCEPTING APPLICATIONS SUBMITTED THROUGH OUR WEBSITE.

APPLICATIONS SENT VIA EMAIL OR OTHER METHODS WILL NOT BE CONSIDERED.

PURPOSE OF THE ROLE

Responsible for delivering marketing content to promote the mission, vision and values of the charity. Your primary goal will be to increase awareness and engagement with the work the Charity does.

ON APPOINTMENT, YOU'RE EXPECTED TO HAVE:

• Previous professional experience and hold most of the necessary skills for the role.

IN YOUR ROLE:

• You are expected to be able to work independently quickly post your induction with guidance and support for more challenging or complex aspects of this role; 
• You will carry out wide range of duties independently with guidance and supervision available; 
• You will contribute your knowledge and experience to the wider team / organisational development

KEY RESPONSIBILITIES

• With support from the Marketing Director, create and deliver content plans for charity fundraising and awareness campaigns.
• Take a lead role in developing a monthly marketing calendar to plan and schedule content in line with the overall Marketing Strategy
• Work directly with young people and through the Charity’s team to tell their stories, working to make this a positive, empowering experience for them.
• Prepare monthly analytics report and adjust marketing plans accordingly in discussion with Marketing Director.
• Write, design and send newsletters for charity stakeholders.
• Write, design and upload blogs posts on the Charity’s website.
• Write, design and schedule social media posts.
• With support from the Marketing Director, make updates and improvements to the Charity’s website.
• Monitor and respond to engagement on social media, maintaining a positive digital community. 
• Create press releases as requested and collaborate with PR partners to raise the profile of Caudwell Youth.
• Create designs for the Charity to use across all marketing channels, building strong relationships with all departments.
• Support consistent use of our brand across the charity 
• Support the volunteering function by implementing and evaluating digital advertising plans to recruit volunteer mentors, including by using social media and google ads grant.

TRAVEL & TEAM

• Some travel to events to take photos and videos for the charity.
• Some travel to work with young people.
• Endeavour to promote Caudwell Youth’s values in all that you do. 
• Be an ambassador for Caudwell Youth. 

ADMINISTRATION

• Work within budgets, properly justifying / accounting for expenditure.
• Ensure good administration, record keeping and reporting of all work undertaken in line with data protection and other regulations.

PARTNERSHIPS & LIAISON

• Work closely with the team and with key stakeholders to promote good communication and shared focus.
• Represent the Charity professionally and appropriately to other organisations.

TEAM ETHOS:

• Work effectively as a team, supporting other team members and be willing to receive support whilst fulfilling your own responsibilities and tasks.
• Express and promote equal opportunities and encourage inclusion and involvement.
• Ensure good communications and relationships within the team at all times.
• Attend team meetings, personal work reviews and task group meetings proactively and as a contributor.

GENERAL:

• Act in a professional way at all times.
• Undertake and identify training as required and take a positive approach to personal development.
• Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
• Undertake any other reasonable tasks deemed necessary.

ESSENTIAL SKILLS AND EXPERIENCE

• A strong passion for working with young people and supporting the mission of the charity.
• Worked in a Charity for 1+ year.
• Ability to work independently, manage time effectively, and demonstrate initiative.
• Open to innovative approaches and collaborative working, particularly in the context of a growing and evolving organisation.
• A genuine commitment to personal development and continuous learning.
• Excellent communication and interpersonal skills, with the ability to engage confidently with a range of stakeholders.
• Highly organised, with the ability to manage multiple tasks and priorities effectively.
• Proficient in using Microsoft Office applications, including Excel and Microsoft Teams, with accurate typing and general digital literacy.
• A team player who can take direction, contribute ideas, and collaborate constructively.
• Strong attention to detail and a high standard of accuracy in all work.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Demonstrates a clear commitment to equality, diversity, and inclusion.
• Positive, proactive, and adaptable approach to work, with a flexible attitude to changing priorities.
• Must hold a full UK driving licence, have access to a vehicle, and hold appropriate business insurance.

DESIRABLE SKILLS & EXPERIENCE

• News and/or policy experience.
• Charity communications experience.
• Willingness and ability to adapt to new software systems and databases.
• Working knowledge of Data Protection regulations and ability to apply them appropriately.
• A sound understanding of safeguarding practices and the importance of confidentiality.

WHY WORK FOR US?

We are an experienced team that are dedicated to improving the lives of the young people we support.

Benefits:

• Flexible working
• Remote Working – Primarily working from home, with in-person meetings scheduled every other month
• Health Assured (including Employee Assistance Programme and extended counselling sessions)
• Group Personal Pension with a 5% employer contribution and Salary Sacrifice Scheme (after 3 months)
• 25 days annual leave (pro-rata based on FTE) plus bank holidays (pro-rata), plus charity closure between Christmas and New Year
• Extra paid day off on your birthday
• Paid day off for volunteering in your community
• Training opportunities to support your personal development
• Employee discounts on everyday goods and services
• Being part of a passionate and dedicated team

Caudwell Youth is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks in accordance with the Codes of Practice for all. Having a criminal record will not automatically exclude applicants.

Reports to: Head of Marketing, Communications and Membership
Manages: Marketing Officer, Communications Officer
Salary range: £38,251 – £47,940
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours per week)

Job Purpose
 
As BSR’s Marketing and Communications Manager you will deliver impactful communications and data-driven marketing plans that support our mission and vision. 

You’ll work with teams to build strategic marketing and communications plans and manage a tactical calendar of multi-channel activity. All of which will drive engagement with clinical guidance, the latest science and research, quality education programmes, professional events and conferences. 

You’ll focus on promoting member benefits to boost recruitment and retention across the adult, paediatric and adolescent rheumatology community. And you’ll help colleagues to tell compelling stories of our work, to celebrate the work of our members, to showcase rheumatology as a career and to highlight the issues of most importance to our members. 

You’ll lead a talented team that manages the organisation’s communications channels, digital marketing, content strategy, and our people focused brand. Working closely with the Head of Marketing, Communications and Membership, you’ll play a key role in our data capability and insights, helping us to focus on impact led activity. You’ll also help colleagues to gather feedback and intelligence about our members and audiences, enabling us to continually improve our member offering. 

This role requires a creative, pro-active and impact-oriented marcomms professional who excels in both planning and hands-on execution. 

Main responsibilities

Team leadership and development 

• Lead and coach a team responsible for content creation, digital marketing, and membership campaigns 
• Provide regular performance reviews and professional development opportunities for team members 

Marketing and communications 

• Work with teams to develop tailored marketing activity to promote products and services 
• Track, analyse and report on the success/failures of our campaigns to aid understanding, efficiency and improvement 
• Execute marketing campaigns across traditional, digital and social media channels plus experiential 
• Manage the society’s website, overseeing content and performance and work with an agency for any development needs 
• Create compelling messaging that resonates with key audiences, including prospective and current members and stakeholders 
• Oversee the creation of engagement focused content across existing and emerging channels 
• Be a brand ambassador for BSR externally and a brand champion internally, managing tone of voice, editorial and creative identity 
• Manage digital productivity tools and solutions to ensure good process and capacity tracking. 

Membership growth and engagement 

• Execute digital-first membership acquisition strategies to expand the organisation’s member base and retention programmes to encourage loyalty 
• Analyse membership trends and member feedback to improve member services, benefits, and offerings 
• Manage membership data and segmentation to ensure effective targeting and personalised communication with members. 

Management and impact 

• Manage the marketing budget ensuring cost-effective allocation of resources 
• Track the effectiveness of marketing campaigns and membership programs, adjusting strategies as needed to meet KPIs
•  Use analytics tools and member data to track the performance of marketing efforts and membership engagement

Person Specification

1.  Experience in executing engagement focused marketing and communications 
2.  Experience of membership engagement and recruitment 
3.  Experience of platform management (web, emarketing, social media) 
4.  Strong skills in data analytics, insight and impact measurement 
5.  Excellent planning and project management skills 
6.  Ability to manage relationships internally and externally with stakeholders/suppliers at varying levels 
7.  Proven skills with digital tools, systems integrations and automations 
8.  Working knowledge of AI for improvement 
9.  Leadership and team management experience and ability to coach staff to reach their potential

Inclusion and Diversity statement

BSR is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to 
reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. 

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better 
reflect the community we serve and help broaden our perspectives. 
Our values are: 

• Celebratory – we celebrate the achievements in rheumatology 
• Inclusive – we support everyone in the rheumatology community  
• Sustainable – we work to reduce the impact of our activities on the environment  
• Leading – we use our profile to drive change and support those working in the specialty  
• Collaborative – we always seek to work with others to have a greater impact