Volunteers volunteer roles in south east london, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through its helpline, email and text support and Online Forum; and promote and host research into causes, treatments and therapies.
About the role:
We are now looking for people interested in providing compassionate support to those affected by mental health problems, particularly people with severe mental illness, and carers, families and friends. As a volunteer, you will provide support on-site, in our Islington offices, by telephone. You will also form a close team with our other skilled volunteers and shift leads.
Volunteering can help improve mental well-being, increase physical activity, enhance social bonds and bring meaning to people's lives. It is an excellent way of putting a structure on your free time and keeping your brain active. When you volunteer, you feel useful to and valued by your community.
SANEline Volunteers provide support to callers with a wide range of mental health problems via our confidential crisis line, which is open from 4-10pm, 365 days a year.
Working on SANEline requires empathy and resilience, and we take pride in providing a nurturing environment and unwavering support to our team.
About you:
- You are empathetic, highly compassionate and genuinely interested in supporting people from all walks of life
- You are a good listener and a warm and confident communicator
- You have a few hours to spare each week and want to use that time to make a difference to help vulnerable people
- You are looking for a way to continue using skills built up over your working life or a route to learn and explore new avenues previously blocked by the demands of your career or job.
- You can commit to one 4-hour shift per week, including one weekend shift per month
- You can work collaboratively with our team and volunteers to ensure delivery of a high-quality service on SANEline
- No previous helpline or mental health experience is required, just a sincere desire to help others
Altogether, we are looking for warm, compassionate, understanding people who are good communicators to join our services team as a volunteer. You don't need to be a mental health expert: empathy matters more than academic qualifications or experience, and we’re keen to hear from people of all ages and walks of life.
We particularly encourage applications from retirees, empty nesters, or people changing careers and wanting to develop new skills.
In early May, we will run a drop-in session for you to find out more about SANE and ask any questions you may have about volunteering with us.
What can you expect?
To work within SANE's framework, including regular check-ins and debriefs to support you and help refine your newly acquired skills.
To receive the full SANEline training and further online training opportunities within specific areas.
To become part of an established and diverse team.
To gain exposure to a wide range of mental health problems.
To gain valuable practical experience in providing emotional support to vulnerable people.
A culture where team members support and learn from each other.
A warm, supportive and encouraging environment.
To apply: Please click on "Apply via Website" and fill in the form to register your interest. We will then get in touch and let you know about the following steps.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nova New Opportunities is an educational charity based near Ladbroke Grove. As we ease out of London, we are looking for volunteers to help on day trips in and around London to support families in getting back to normality again.
Trips will include anything from horse riding through to the beach, farms and Kew Gardens. This is an opportunity to help families from marginalised communities while gaining experience of working with a small, friendly and supportive charity.
Volunteers will help the group leader to accompany groups of parents/guardians and their children on a variety of cultural/fun trips, helping to make them feel welcome.
Suitable volunteers will be reliable and sociable and enjoy working with children. Volunteers must be available for day trips during school holidays, as this is when most of the trips take place.
Volunteers receive a full induction, and support from the Children and Young People Coordinator. Travel expenses on the outings and any entrance fees are covered, and some further expenses can also be claimed.
Please send your CV along with a cover letter outlining why you would like to support Nova.
Creating the circumstances through which people have the opportunity to achieve their potential & improve quality of life regardless of background.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.
We are looking for additional volunteers to support this service. Do you have strong listening skills? Are you reflective, self-aware, adaptive with basic IT skills? We'd love to hear from you.
The role will be ome based and you will receive full training and ongoing support.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At a glance
Join our team of amazing volunteers and help us at various fundraising collections, special events and sporting challenge events throughout the year.
What will I do?
Roles vary depending on the event. You may be involved with:
- Collecting donations with our collection buckets
- Manning a charity stand at an event
- Cheering on our challenge event participants at a race
- Marshalling a race route
- Welcoming guests at events
- Selling raffle tickets
- Offering general information about the charity and our services to the public
- Speaking at events, collection cheques
- Being a friendly face to represent the charity!
Time commitment
No minimum commitment is required but we would be grateful if you could attend at least three events a year. You will be emailed when opportunities come up to then discuss availability.
Location
The majority of events take place in the Borough of Bromley but we also have some events in south London and Kent.
What will I gain?
- Experience of supporting charity events (all proceeds come to The Maypole Project)
- Become part of a friendly staff and volunteer team at The Maypole Project
What skills will I need?
- Strong interpersonal skills
- Enthusiasm
- Reliability & Punctuality
*We always welcome specialist skills, so please do let us know if you are confident with any of the following/or anything you think may be of use (facepainting, balloon modelling, public speaking etc.)
About The Maypole Project
The Maypole Project provides a lifeline of support for children with complex and life threatening illnesses and their whole family; aiming to relieve and help preserve the mental and physical well-being of children and young people who have complex medical needs. We provide a range of support services to all members of the family from diagnosis through treatment and beyond.
Thanks for your interest in volunteering for The Maypole Project
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Inpatient unit Volunteers provide support to the kitchen staff by delivering meals and snacks to patients, collecting used crockery from patient rooms and washing up all staff & patient crockery and cutlery. Volunteers in this role also provide a warm welcome to visitors when required. This allows catering staff to concentrate on food preparation, and nursing staff to concentrate on patient care.
Full training provided. An enhanced DBS check will be required for this role.
“Since helping at the Hospice of St Francis I feel as though my life has been much enriched”
IPU Volunteer
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Variable – depending on individual circumstances and what people can do
Location: Variable – we are looking to extend our reach of peer support walks throughout Yorkshire
Main Tasks:
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Support our regular wellbeing/peer support walks
· Welcome participants and help them feel comfortable, fostering a friendly and inclusive atmosphere
· Encourage conversations among participants, offering a listening ear
· Be attentive to the well-being of all participants during the walk
· Offer information on YBTC services
· Attending occasional training sessions or volunteer meetings organised by YBTC
We are looking for people who are:
· Are warm and non-judgemental
· Reliability – are punctual and committed to scheduled walks
· Collaborative mindset to work effectively with staff and volunteers
· Basic physical fitness to complete the walks, awareness of the needs of participants with
different mobility/health conditions
We can offer you the following:
· Full induction and ongoing training
· Ongoing support and supervision in your role
· Opportunity to learn new skills and meet new people
· The satisfaction of making a positive impact on those affected by brain tumours
Background
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumours are diagnosed in the region
every week.
Our charity values are: Integrity, Compassion, Community & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire through local support and research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The New Normal are seeking a Volunteer to support Volunteer recruitment, onboarding, co-ordination and support, supporting the Volunteer/Operational Lead.
We are looking for a driven and proactive person to support TNN in it's mission to provide free-to-access peer support for a diverse range of grief experiences, communities and identities.
Applicants should have the capacity to reliably provide around 10 hours per month on a flexible basis.
We are seeking someone who has experience managing or supporting volunteers or staff. They should have skills in organisation, communication, co-ordination and empathy. It would be preferable if they have experience in a charity, non-profit or community organisation and knowledge of volunteer management and recruitment.
We welcome applications from candidates of all backgrounds and pathways. This is a voluntary role and responsibilities are listed in below Job Description.
[Due to the nature of the role and the work we do, the successful applicant will be required to undertake a DBS check. Persons will be shortlisted and appointed based solely on character, skills, qualifications and experience.]
TNN are committed to diversity and inclusion and so we use the Anonymous Recruitment feature to reduce the potential for unconscious bias.
Please ensure all relevant experience is listed clearly on your CV. In your covering letter, please tell us more about yourself, why you are interested in the role and what you think you can bring to the Charity. We are keen to hear about you as a person and your story, as well as your skills and experience.
Thanks your interest in this role - we look forward to receiving your application!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Enthusiastic, hands-on volunteers needed to help provide food to the community. A key role, you will work at the main hub of the food bank and help the food service run as smoothly as possible. An exciting opportunity to make a real, immediate impact to those in need of support.
Hours: Tuesdays and/or Thursdays, 10:00-12:30, 12.30-15:00 or 14:45-17:00.
Book shifts to suit your own schedule!
Location: St Michaels Church Hall, 37 Bounds Green Rd, London, N22 8SD
About Bounds Green Food Bank:
Open since June 2020, we serve over 1,500 children and adults in the community. We are committed to improving lives by providing food and essential household items to build a healthy, hunger-free tomorrow. We strive to promote social inclusion by supporting people who find themselves in a crisis situation where they need assistance to feed themselves and their families.
The role:
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Help with setting up the food service and replenishing goods when needed, including decanting and repacking items.
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Warmly welcome guests, serving them the appropriate number of items depending on their household size and needs.
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Follow food bank policies including Health and Safety procedures e.g. wearing gloves when handling fresh food and lifting boxes safely.
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Keep the hall tidy throughout the food service e.g. tidying away boxes and neatly restocking items.
Person specification:
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Patient and flexible
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A team player
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Understands and is sensitive to the challenges and difficulties faced by guests accessing the food bank e.g. food and fuel poverty, feelings of shame and embarrassment, language barriers.
Benefits:
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Flexible - book shifts to suit your own schedule!
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Give back to the community - one of the NHS’ 5 Ways to Wellbeing!
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Gain access to free workshops for volunteers and upskill on a range of topics (conflict resolution, mental health first aid, arts and crafts, and more)
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Join free social events for volunteers (such as picnics, walks, games nights and celebration events)
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Gain a sense of community and meet the huge team of volunteers
Please make sure you have included your name, email and phone number!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fine Cell Work (FCW) is a UK-based rehabilitation charity and social enterprise. We are supported by an incredible team of prison volunteers who are the link between the charity and the stitchers we work with in prison. Our volunteers run fortnightly stitching groups in the prisons we work with to facilitate our stitchers’ production of high-quality needlework.
Our prison volunteers work in small teams to teach our stitchers’ embroidery and needlepoint, organise their group sessions, and liaise with the prison and FCW office.
What you will do as a prison volunteer:
- Teach people in prison how to stitch and support the completion of our premade kits in our cell groups, which consist of around 10-15 stitchers.
- Communicate with staff at our hub in Battersea to receive kits and supplies for your group and send back completed work for your stitchers to be paid.
- Encourage and help stitchers to complete our Open College Network certifications in creative needlework.
- Develop stitchers’ skills and confidence by encouraging them to take responsibility as peer mentors.
- Act as an ambassador for the charity and sharing our vision and values throughout your volunteering.
Who we are looking for:
- Skills in embroidery and/or needlepoint or a willingness to learn to stitch is essential for this role.
- Ideally some teaching experience or experience working with socially-excluded groups.
- Someone with a non-judgemental attitude and commitment to rehabilitation.
- Someone who is an excellent team worker.
- Someone who is good at observing personal boundaries.
Commitment: our stitching groups run for 2 hours every fortnight, so with travel time and some admin work after groups we ask prison volunteers to set aside a morning or afternoon every 2 weeks.
You must be over 18 for this role with the ability to travel to the prison. Travel expenses will be reimbursed by the charity.
Please take some time to read the role description to find out more details about the role and what we offer to our prison volunteers.
At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented amongst FCW’s prison volunteers. This includes applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQIA+, and male identifying applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
URBAN YOUTH - VOLUNTEER WITH US!
New Start-Up - New Beginning - Endless Opportunities
We're looking for organised and enthusiastic individuals to join us at Urban Youth as a Volunteer in a Remote Role, supporting our Back Office functions, where you will play a crucial role in supporting our mission to make a meaningful impact on young people’s lives across London.
What Help We Need?
1. Administration
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Keeping accurate records of participants and activities.
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Managing schedules for events, sessions, and staff/volunteers.
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Preparing budgets and monitoring expenses.
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Maintaining compliance with legal and regulatory standards.
2. Human Resources or Volunteer Coordination
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Recruitment and training of volunteers.
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Managing HR-related documentation (e.g., agreements, DBS checks, policies).
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Providing ongoing support and development for team members.
3. Training and Development
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Offering youth work training to ensure volunteers understand best practices in working with young people.
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Delivering workshops on communication, conflict resolution, code of conduct and safeguarding.
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Providing continuous learning opportunities, such as leadership and mentoring programmes.
4. Marketing and Communications
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Promoting Urban Youth through social media, newsletters, and local partnerships.
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Designing materials (flyers, posters, etc.) to attract members and supporters.
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Maintaining our website to communicate our mission, events, and achievements.
5. Fundraising and Finance
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Sourcing grants and donations.
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Organising fundraising events.
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Keeping financial records and preparing annual reports for donors and stakeholders.
6. Technology and Data Management
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Implementing software for participant tracking, event management, and communication.
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Maintaining a secure database for storing sensitive information.
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Using tools to measure impact and generate reports.
7. Safeguarding
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Developing policies to ensure the safety of young people in our care.
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Training volunteers on safeguarding practices.
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Conducting regular risk assessments.
8. Operational Support
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Managing physical spaces, equipment, and supplies.
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Ensuring facilities meet health and safety standards.
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Establishing contingency plans for unexpected challenges.
We're Urban Youth
Urban Youth is an exciting and vibrant new start-up youth work organisation based in London, passionate about empowering London's youth to get involved, discover their path, and shape their destiny. Our vibrant community organisation is dedicated to uplifting young people through engaging, impactful youth work activities that inspire growth, connection, and self-discovery.
JOIN US AT URBAN YOUTH
Get Involved | Discover YOUR Path | Shape YOUR Destiny
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
- Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
A bit more information about this role and the team
We are specifically looking for indoor - single room fosterers.
What we need from you
- A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us
- Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
- A willingness to complete some training in order to provide high standards of cat welfare
- Introduce cats to prospective adopters so they can find their forever home
- You can find out more about being a Fosterer on our website
Time expectation
Our volunteer fosterers usually spend around one and a half hours per day (around 10 to 13 hours per week) in this role, but this might vary depending on the number of cats or kittens in care.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: We are looking for committed volunteers to help in our shops. Shop volunteers need to be fit and work to a rota; usually one morning or afternoon each week, but we can be flexible. We are particularly looking for volunteers in the following shops:
Greenway Owned (Chesham) NEW SHOP OPENED! Flexible shifts available, initially Thursdays, Fridays & Saturdays, from February to also be opening Monday to Wednesday
Amersham Owned- Monday afternoons, Tuesdays, Wednesdays, Thursdays, Friday mornings, Weekends
Berkhamsted Owned - Tuesdays, Wednesday afternoons (Sorter), Saturday afternoons
Abbots Langley Owned - Friday afternoons
Highfield Owned (Hemel Hempstead) - Monday afternoons, Friday afternoons, Saturdays
Kings Langley Owned - Monday mornings, Saturday afternoons (ideally Steamer). DofE - Wednesday after school, Saturday mornings
Returned to Glory (Berkhamsted) - Mondays mornings and Weekends (ideally willing and able to help move furniture)
Marshalswick Owned (St Albans) - Steamers and Sorters for most days and Sundays also Stock Processor/Till Operator
All our shops are in the heart of the community. If you are looking for a fun role, to learn new skills and to work within a fantastic team then shops have the volunteer roles for you!
Tasks are incredibly varied but all require a commitment to the Hospice values. The main roles with training given, are:
Till Operator - serving customers on the till, customer facing
Steamer - Steaming clothes ready for sale
Sorter - Sorting donations in preparation to sell
Stock Processor - Hanging, tagging clothes, washing bric-a-brac, filling shop shelves
If you are interested in finding out more about these roles pop into one of the shops for a chat with the shop manager, complete our online application form or contact our friendly volunteering team.
“Bright, lively and a fun place to work with a brill people.” Shop Volunteer
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate and committed to supporting children and women who have fled domestic abuse? We are recruiting for volunteers to support our Children and Family Workers to get creative and involved in providing daily activities and outings for the children within our refuges during the summer holidays.
What you will be doing
- To help with the day to day running of the Children & Family Service throughout the summer holidays
- To assist organising and facilitating activities and outings with the Children and Family Worker
- To use a range of skills and tools to make sessions interesting and fun for a range of ages
- To create timetables, posters, maps and instructions for residents
- To offer general admin help: typing, taking meeting minutes, filing and scanning documents
- To develop positive relationships with the children and women
- Support with administrative tasks including attendance and feedback
- To gather ideas, suggestions from families, plan, collaborate and create a timetable of activities and sessions. To involve women and children in the planning and designing of the timetable
- To support in providing or purchasing resources for activities
The skills you need
- Experience working with children/childcare/play-work experience - gained formally or informally
- Willingness to learn about domestic abuse and its impact on children and women
- Able to maintain strict confidentiality
- Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
- Good interpersonal and communication skills and ability to work with people from different backgrounds.
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
URBAN YOUTH - VOLUNTEER WITH US!
New Start-Up - New Beginning - Endless Opportunities
Are you passionate about empowering young people and coordinating impactful services? Urban Youth is looking for a dedicated and proactive Youth Work Volunteers to join our team. In this role, you’ll help shape and oversee the delivery of engaging, meaningful youth services that inspire and uplift young people across London.
Which roles and areas are we looking for?
- Managers: Manages a youth project or activity, as well as manages and motivates volunteer youth workers.
- Lead Youth Workers: Leads on youth work sessions or classes and ensures high quality activities and provides leadership.
- Youth Worker: Engages directly with young people, facilitating activities, mentoring, and providing support
- Mentor: Offers one-on-one guidance to help young people develop skills, confidence, and resilience
- Befriender: Builds relationships with young people, providing companionship and emotional support.
- Activity Coordinator: Plans and organises events, workshops, and recreational activities.
- Safeguarding Officer: Ensures the safety and well-being of all participants, managing safeguarding policies and procedures.
- Youth Work Trainer: Provides training for volunteers, around youth work, including skills and competencies. This includes on site, remotely and also in a training room.
We're Urban Youth
Urban Youth is an exciting and vibrant new start-up youth work organisation based in London, passionate about empowering London's youth to get involved, discover their path, and shape their destiny. Our vibrant community organisation is dedicated to uplifting young people through engaging, impactful youth work activities that inspire growth, connection, and self-discovery.
JOIN US AT URBAN YOUTH
Get Involved | Discover YOUR Path | Shape YOUR Destiny