Volunteering Manager Jobs in Sutton, Greater London
Are you someone who wants to use your knowledge and skills in the advice field to play a lead role in growing and developing a small service into a leading quality advice provider?
This role would suit someone without management experience, who is already working in an advice role and seeks career development, or equally someone with experience of managing advice services.
You will have in-depth and up-to-date knowledge and recent experience of providing casework in welfare benefits, and a willingness to seek further training in basic housing and community care. We will consider applicants who can add to their base welfare benefits knowledge with intensive training within a short period.
You will carry your own caseload while also providing line management, mentoring and support to one trainee advisor. We would expect the Advice Manager’s caseload to reduce over time as we develop and grow the number of advisors on the team.
A key aspect of this role will be working with the CEO to get the organisation ready for the Advice Quality Standard and on the recruitment, training and support of volunteer advisors.
We would expect the post holder to be proactive in developing the service, preparing information to support funding bids and to be able to think creatively on how we can meet the needs of Camden’s diverse disability community through advice and information.
You will be committed to learning more about the Social Model of Disability and will share our vision for a radically inclusive world where people with differences are never Disabled by the society in which they live.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Ensuring that all requests and 1st & 2nd level queries (phone, email and in-person) are responded to promptly and effectively including providing tours of the Centre to prospective members.
- Interacting with members on a daily basis, delivering a superb experience
- Full responsibly for bookings & payments for all Classes, Clubs, activities, services, membership fees, etc. on the online system the Centre uses (training will be provided)
- Promoting all membership, classes, clubs, activities, special events and services with respective prices and availability to members and visitors
- Processing applications for membership and volunteers as per the Centre’s process.
- Managing drop-in activities which take place weekdays from 9 am to 12 noon.
- Organising room setup requirements for activities, especially classes, meetings and events
- Maintaining the professional appearance of the office at all times, including ensuring front office filing systems are maintained and up to date
- Training and managing volunteers supporting the front office, Front Office Assistants, ensuring they are aware of their responsibilities and performing to a high standard
- Responsible to making sure members renew on time and membership renewal is up to date.
- Responsible for maintaining all notice boards in the Centre and keeping them up to date with correct posters and announcements.
- Receive and help with various deliveries ensuring everything is received properly and is kept in its correct place.
- Maintaining the activities list, class and clubs registers and the login/out ledger and visitors log for all members, visitors and volunteers.
- Making sure the relevant Health and Safety requirements and other obligations are being met and correctly observed
- Reporting any maintenance issues quickly and clearly to the Community Manager
- Overseeing and ensuring that all administrative processes are carried out in line with the Centre’s policy
- Opening the Centre in the mornings and possibly closing in the afternoon.
- Reconciling money received on a daily basis reporting this to the General Centre Manager
- You might be required to attend/support events out of working hours including weekends. You will receive time off in lieu for any hours you work over your contractual hours
What you need to have?
- Excellent knowledge and understanding of IT systems including MS Office (Word, Excel and PowerPoint).
- Strong organisational skills & ability to multi-task
- Experience of working in a similar role and environment
- Able to demonstrate your ability to provide high quality customer service
- Good numeracy and literacy skills and an eye for detail and accuracy
- Self-motivated and able to work under pressure and on your own initiative without ongoing direct supervision
- Be an enthusiastic, flexible and adaptable team player.
- Understandings the importance of safeguarding
- Ideally living locally or within easy commute to Centre
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Food Chain exists to ensure people living with HIV in London can access the nutrition they need to get well, stay well and lead healthy, independent lives. We deliver meals, groceries and formula milk, run cookery and nutrition classes, and hold twice-weekly communal meals for some of the most vulnerable and isolated people living with HIV in London.
We are the only HIV Nutrition specialist charity in the UK: we exist at the intersection between HIV, food poverty and social isolation. Everyone accessing our services is referred by a health or social care professional who has identified that they are experiencing crisis. Each person receives a personalised Dietetic Assessment from one of our HIV Specialist Dietitians, designed specifically to meet their needs. By offering a tailored package of support, at the appropriate time, we help people to lead healthy, independent lives.
The Grants and Fundraising Manager will work closely with the CEO in order to ensure that income is secured to enable the delivery and sustainability of our services and activities. Taking the lead on applications to trusts and grant giving organisations, the successful candidate will also work with our fundraising working group (made up of staff, trustees and volunteers) to maximise diverse income generation strategies on a community and individual level.
Since we were formed on Christmas Day 1988, The Food Chain has delivered food services to people living with HIV every week since. We were founded by volunteers, and are proud that volunteers are still key to the deliver of our charitable services. The Food Chain family is vast - it’s not at all uncommon for us to be out fundraising and someone run up to us with a shout of “Food Chain! I volunteered for you in 1994!”
Position: Grants and Fundraising Manager
Responsible to: CEO
Location: Flexible and remote working is offered to all staff. We have an office in Caledonian Road, London, and we deliver some services in Stepney Green. We envisage this role being hybrid.
Hours: 37.5 hours per week (full-time), core hours of 9.00am–5.30pm but flexible and part-time working hours will be considered.
Salary: £36,000 per annum
Annual leave and benefits:
- 25 days annual leave (not including bank holidays)
- Company pension scheme with matched contributions of 5% after 3 months
- Health benefits scheme
- Long service leave entitlement after 2 years of service
How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and cover letter about your relevant skills and motivation.
We are actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.
Closing date: Friday 25th October 2024
Purpose:
• To implement a successful programme of fundraising from trust and other grant making bodies to ensure the sustainability of The Food Chain Services
• To work with the CEO and Trustees to implement fundraising initiatives including community fundraising, engagement with corporate and individual donors
Key Activities & Accountabilities:
Income generation
• Research, prepare and submit high quality applications for core and project funding to Charitable Trusts and Foundations, corporate bodies and other partners as required to meet the charity’s core purpose
• Maintain a realistic pipeline of existing and potential applications for all funding streams.
• Maintain and develop positive relationships with existing Trust funders, donors and other supporters of The Food Chain as appropriate
• Ensure timely acknowledgement of income to all donors and accurate and comprehensive donor and income records on the Salesforce CRM.
• Ensure that accurate and engaging funder reports are written and provided to the funder on time.
• Ensure that record keeping relating to all fundraising activity is accurate, up to date and timely, using Salesforce CRM
• Ensure that all necessary reporting to all funders is of a high quality and submitted in a timely manner.
• To work with the Trustee Fundraising Sub-Group providing support providing facilitation to the group including researching prospective donors and implementing action plans.
• Develop and implement fundraising initiatives to increase support from, and enhance our profile with all potential donors, including corporate partners and individuals.
Financial management
• Understand the organizational budget, to identify gaps in funding and opportunities for fundraising.
• Support the CEO in Monitoring cash flow forecasts and the budget against actuals and bring any major variations in planned income and grant payments for discussion to the CEO.
• Write, review and update fundraising policies and procedures as and when required
• Support the annual audit process to ensure it is carried out effectively and in a timely manner.
Communications and external relationships
• Sustain effective communication with potential donors and other stakeholders to increase opportunities for giving.
• Support in developing and promoting The Food Chain’s public profile, and influence and foster good relationships through liaison with statutory, voluntary and private bodies, Food Chain members, volunteers, patrons, supporters and the public.
• Develop partnerships and relationships with external organizations and stakeholders for the furtherance of The Food Chain’s strategic goals
Team
• Actively participate in team meetings and support the work of colleagues as appropriate.
Person Specification
Essential Skills and Experience
• Track record of engaging and generating income from Charitable Trusts and Foundations
• An understanding of different fundraising revenue streams and how they contribute to charitable objectives
• Experience of creating and sustaining positive relationships with a diverse range of supporters and donors
• Driven and energetic, motivated by achieving financial targets
• Relationship management experience
• Highly organized and technically competent (Word, Excel, PowerPoint, Salesforce)
Desirable Skills and Experience
• Experience of public speaking
• Experience of planning and running events
• Understanding of corporate social responsibility and experience of income generation through corporate engagement
• An understanding of the needs of people living with HIV
• Financial literacy with experience of tracking income and expenditure
Personal Qualities
• A strategic and creative thinker
• An excellent communicator, both verbal and written
• A problem solver with a flexible, practical and ‘can do’ approach
• A strong and persuasive negotiator
• Positive, resilient and supportive
• Willingness to work outside ‘normal’ offices hours including some weekend work for which time off in lieu will be available
The client requests no contact from agencies or media sales.
About the UN Global Compact Network UK:
We are a dynamic multi-stakeholder initiative, dedicated to connecting UK companies to the United Nations Global Compact, the world’s largest responsible business initiative. The Ten Principles of the UN Global Compact, rooted in UN treaties, provide a robust foundation and comprehensive framework for corporate sustainability and business action on the Sustainable Development Goals (SDGs).
Our mission is to champion sustainability leadership to create a world we want to live and do business in, by inspiring ambition, enabling impactful action, and collaborating to reshape the business environment for the better.
The UN Global Compact Network UK has over 900 participating companies, with a team of 31 people, and is growing quickly.
Our work is guided by the core values of the UN – Integrity, Respect for Diversity, and Professionalism – alongside nine additional values and behaviours of the UN Global Compact which can be found here. During a recent review, the team described our workplace as friendly, inclusive, supportive, passionate, and hard-working.
About the role:
We are seeking a Senior Outreach Manager to join our dynamic team. In this role, you will lead the design and implementation of outreach strategies aimed at increasing the participation of UK-based companies in the UN Global Compact. You will work closely with our programme teams to ensure outreach efforts are integrated and aligned with the Network's activities.
The role involves ensuring we have an effective and efficient prospect pipeline that includes targeted outreach and a follow-up strategy. This includes managing third-party engagement opportunities, running outreach marketing campaigns, and aligning with the impact goals of the UN Global Compact Network UK - ensuring our value proposition is understood and creatively communicated within the business community.
It is also highly desirable that the chosen candidate has strong organisational skills to efficiently manage multiple activities simultaneously, including prospect calls, marketing campaigns, co-organising B2B webinars and events, preparing growth reports, and ensuring timely Salesforce updates.
The Senior Outreach Manager will report to the Head of Impact & Growth. We offer a flexible hybrid working environment, with a minimum of two days per week in the office.
Who we are looking for:
- Someone excited about our mission and the role business can play in overcoming environmental and social challenges. Understanding business interests and our unique value proposition will be key to ensuring engagement with our messages.
- A passionate engagement and marketing all-rounder with proven professional experience in account management, business development, or a similar commercial role. Familiarity with Salesforce and Asana is highly desirable.
- A strong communicator with the ability to nurture excellent relationships with prospects, whilst engaging and building partnerships with relevant business associations and chambers of commerce. The selected candidate would represent the UN Global Compact Network UK at local events and conferences engaging companies and generating leads. Your communication skills also extend to include the ability to write persuasively to effectively engage at scale.
- A proactive and adaptable individual who is ready to take on a variety of activities and rapidly gain responsibility as the Network’s team, programmes and members are constantly evolving.
In your first 6 months:
To help you settle quickly, we will provide a thorough and comprehensive onboarding. Through meetings with key colleagues and online training, we will help you to become familiar with our way of working and our value proposition.
Key Responsibilities - after onboarding, we will expect you to:
- Develop and lead the 2025 growth and marketing plan, including creating marketing emails and social media content to engage prospective members. This would also include driving engagement and partnership with third parties, business associations and chambers of commerce to secure speaking opportunities.
- Lead on a follow-up strategy to increase awareness of the UN Global Compact among prospects, aiming to secure and conduct introductory calls.
- Work with the Outreach Manager to ensure growth plans are executed efficiently. This role will initially include line managing the Outreach Manager for up to a year as part of a maternity cover. However, this is subject to change.
What we offer:
- Hybrid working – After onboarding, a minimum of two days in the office per week, working from home 3 days per week.
- Flexible working once discussed with your line manager. Our core/active hours are 10 am to 4 pm.
- Employee Assistance Programme for you and your immediate family.
- Three discretionary days off in December in addition to annual leave.
- One additional day off for mission-related volunteering.
- Enhanced sick leave.
- Compassionate leave.
- Season ticket loan.
- Cycle to Work Scheme.
This is a full-time position (37.5 hours per week). The salary offered is £37 - £44,000 per annum depending on experience
Before applying for this role, please note the following:
- We value originality and encourage all applicants to answer any questions without the use of AI.
- Our hiring process aims to eliminate bias by using a software called Applied. To do this, we do not engage candidates outside the Applied programme until the final stages.
- The UN Global Compact Network UK is not able to sponsor work visas. We will only consider applications from candidates who already have the right to work in the UK.
- While this role is within the UN Global Compact Network UK Secretariat, the successful candidate will not be formally employed by the United Nations. Learn more about the UN Global Compact Network UK's governance here.
Next Steps:
The application process includes the following steps:
- Complete an equal opportunities questionnaire and provide essential admin information.
- Upload your CV.
- Longlisted candidates will be asked to complete a written test which includes questions designed to test your ability to excel in this role. Your answers will be scored by people, not AI tools.
- Shortlisted candidates will be invited to an interview with the Head of Impact & Growth, the Chief of Staff, and HR.
- Final candidates will be invited to an informal, in-person meeting.
We promote sustainability leadership to create a world we want to live and do business in.
The client requests no contact from agencies or media sales.
About the role
Join WorldSkills UK as a senior programme manager to lead the award-winning Centre of Excellence, where you’ll drive transformative change in workforce development and education on a national scale. We’re looking for a dedicated, results-oriented leader with a proven track record in managing and delivering impactful workforce development programmes. In this role, you will lead a team, ensuring high-quality outcomes, strengthening stakeholder partnerships, and making a measurable impact on teaching, learning and assessment across the UK.
Role purpose
The Centre of Excellence is WorldSkills UK’s flagship programme, dedicated to transforming the quality of teaching, learning, and assessment across Technical and Vocational Education and Training (TVET). This pioneering programme drives innovation and raises standards by delivering world-class training and development opportunities for educators, ultimately enhancing outcomes for learners and ensuring the UK’s global competitiveness in skills excellence. As Senior Workforce Development Manager, you will lead the programme management of the Centre of Excellence, playing a pivotal role in advancing its mission. You’ll oversee a growing network of member institutions committed to achieving excellence by integrating international expertise and best practices from around the globe. Your leadership will ensure the Centre of Excellence influences every aspect of teaching, learning, and assessment, setting new benchmarks that elevate the quality of education across the sector.
Key tasks and responsibilities
1. Programme management:
Provide effective programme management ensuring the Centre of Excellence operates at the highest standards, with strategic oversight of all workstreams, including stakeholder engagement, resource management, and performance monitoring.
• Leading the programme’s strategic planning and execution, ensuring that all workstreams—including budget management, timelines, and resource allocation—are closely aligned with overall objectives. Proactively address challenges to maintain programme momentum and achieve milestones effectively.
• Building and maintaining strong relationships with both internal and external stakeholders to support programme success. Facilitate effective communication and alignment across teams, partners, and member institutions, promoting active engagement and collaboration throughout all programme phases.
• Establishing and overseeing a robust framework for monitoring and evaluating programme performance, focusing on impact assessment and continuous improvement. Provide regular reports on outcomes and insights, manage risks to ensure programme goals are met, and utilise evaluation data to inform strategic adjustments that enhance programme effectiveness.
• Overseeing the marketing and communication activity to promote the programme, ensuring it is visible and well-positioned among key audiences and stakeholders. Collaborate with the marketing team to develop targeted campaigns that highlight programme achievements, generate interest, and enhance engagement within the Centre of Excellence network and wider education and skills sector.
2. Network member Management:
Lead and execute a comprehensive member engagement strategy, driving value through targeted onboarding, recognition programmes, and an evolving account management framework to foster long-term member satisfaction and retention. Oversee tracking and analysis to inform strategic improvements and identify growth opportunities that align with the Centre of Excellence’s mission to expand impact.
• Developing and implementing a member engagement strategy, ensuring that institutions gain significant value from their involvement in the Centre of Excellence to include a recognition and awards programme to reward and celebrate members’ excellent practice and engagement with the Centre of Excellence.
• Providing strategic oversight to the enrolment and validation process for new members, ensuring that new institutions meet the Centre of Excellence’s standards, and work closely with the Network Member Manager to streamline onboarding, guaranteeing a positive initial experience that sets the stage for long-term involvement.
• Overseeing the tracking and evaluation of member engagement, using data to identify trends and areas for improvement. Provide regular updates on membership retention, engagement levels, and impact to leadership, and work with the Network Member Manager to develop strategies based on these insights.
• Identifying growth opportunities and enhancements to the programme offerings that can address emerging industry needs, supporting the Centre of Excellence’s mission and expanding its reach and impact.
3. Workforce Development:
The Senior Workforce Development Manager will lead a team of High Performance Skills Coaches to design, implement, and continuously improve a world-class teacher training programme. By incorporating global insights and innovative practices, this role ensures that the programme enhances teaching quality and raises educator capacity to deliver world-class education.
• Utilising insights from international benchmarking and emerging trends from global partners to incorporate cutting-edge methodologies and world-class standards into the teacher training programme.
• Leading a team of Skills Coaches to guide the development and delivery of high impact teacher training experiences, focusing on practical and solutions focussed strategies underpinned by international best practice that improve teaching, learning, and assessment.
• Overseeing the planning and scheduling of training activities to align with the academic calendar, ensuring that sessions are well-timed and accessible to educators throughout the year. Collaborate with the Marketing and Communications teams to promote training opportunities, generate demand, and expand programme reach, actively engaging member institutions and their teaching staff.
• Establishing robust tracking and evaluation systems to monitor programme outcomes, using data to measure the effectiveness of training content and delivery. Analyse engagement and impact metrics to inform ongoing improvements, ensuring alignment with Centre of Excellence goals and maintaining the programme’s reputation for excellence.
4. General responsibilities for a Senior Manager
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.
• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.
• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility.
Person specification Key:
[E] Essential / [D] Desirable.
Qualifications and experience:
• Experience in leading and managing workforce development programme or membership management in Technical and Vocational Education and Training (TVET) [E].
• Experience working as a manager within education or business with a focus on TVET [E].
• Experience managing multi-stakeholder education and training programmes for TVET teachers and trainers [E].
• Experience in leading or managing large scale complex programmes in the publicly funded sector [E].
Knowledge and skills:
• Knowledge and understanding of current policies and reforms in further and higher technical education, apprenticeships, and T Levels [E].
• Strong programme and budget management expertise [E].
• Ability to implement change initiatives, focusing effort and commitment on making change work [E].
• Ability to absorb and evaluate complex information quickly and use this to construct and manage robust plans which deliver the required strategic objectives [E].
• Understands consequence of actions and long-term impact and / or wider implications of decision-making process [E].
• Ensuring issues, dependencies and risks are identified, assessed, mitigated; ensuring delivery is in line with organisational prioritise [E].
• Able to influence, negotiate and manage the action of others, including remote teams [E].
• Able to develop and manage highly effective relationships and coordinate a range of partners and stakeholders both internally and externally to successfully deliver objectives [E].
• Proven ability to drive member engagement and retention strategies [E].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E].
• Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Enthusiastic and able to motivate others [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
The client requests no contact from agencies or media sales.
Mind in Camden have an exciting opportunity for a motivated individual to join our Hearing Voices Team as a Service Manager. We are looking for a motivated and experienced individual to help sustain and develop our hearing voices projects which include Voice Collective (supporting young people and their families), Voices Unlocked (supporting people in prisons, forensic units and Immigration Removal Centres) and the London Hearing Voices Network (a network of peer support groups for adults who hear voices across London).
This is an exciting opportunity to be part of overseeing and developing these projects while being part of a team that is able to be creative and innovative in its approach. To be successful in this role, you need to have an in-depth understanding of the Hearing Voices Movement and the role of peer support within this, in addition to understanding the importance of different frameworks for understanding mental distress. You will have experience of supervising or mentoring staff/volunteers, and have the skills necessary to build a strong and effective team.
With the confidence and organisational skills necessary to take the lead on busy and diverse projects, on the cutting edge of the Hearing Voices Movement, you will be required to engage with a wide range of stakeholders (from mental health services, prisons, forensic settings, academic institutions, and youth sectors). As such, this role is best suited to someone who is flexible enough to modify their approach to suit the situation. We are looking for someone with strong facilitation skills, who is able to communicate the values of the Hearing Voices Network clearly and accessibly in a range of settings.
As well as having responsibility for the day-to-day management of the projects, including supervising staff/volunteers and ensuring we meet targets agreed with funders, you will also be required to undertake direct development work when necessary. We particularly welcome applications from people who have lived experience of voices or visions and are able to use this experience to inform, and enhance, their work.
To download the job pack and application form, please visit our website.
Please note, CVs will not be considered - we shortlist on the basis of application forms. There is a two-stage interview process.
Closing date: Wednesday, 27th November 2024.
First stage interviews (online): Tuesday, 3rd December 2024.
Second stage interviews (in-person): Tuesday, 10th December 2024.
Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office.
Salary: £40,450 per annum
Hours: 35 hours per week
Closing date: Tuesday 19 November 2024 at 10.00am
Interview date: Thursday 28 November 2024
This is a full-time permanent position.
Please note that we reserve the right to hold interviews earlier so please apply as soon as possible.
Who we are looking for
You’ll be joining our Fundraising and Engagement team at an exciting time as we leverage our new, global brand to engage and recruit supporters and raise essential funds to power our work.
We’re looking for a strategic, insights-led individual to join our passionate Supporter Marketing & Experience team and lead Individual Giving. The team is on an exciting journey of growth as we prepare to launch a new Membership product to unlock our connected masses and grow our Legacies programme.
With your insight-led approach and direct marketing expertise, you’ll help shape the programme, working closely with the Head of Supporter Marketing & Experience.
Experience required
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Leading and managing a team
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Planning, managing and evaluating multi-channel direct marketing campaigns for supporter acquisition and retention
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Planning, executing and evaluating integrated supporter journeys, using digital and email platforms
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Developing and monitoring KPI’s and reporting to drive decision making
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Collaborative working with multiple internal and external partners including fundraising & marketing agencies
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Planning and managing projects and budgets
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Evaluation and reporting of direct marketing activities
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Working in a recognised database
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Breakthrough T1D drives breakthroughs towards a world where no one lives with type 1. Until then, it makes everyday life better for the people who fac
The client requests no contact from agencies or media sales.
About Future Frontiers
In the UK, family income is the strongest predictor of how well a young person will do at school and the future opportunities they will have. Future Frontiers exists to change this. Our vision is of a society where equal access to education and career opportunities enables potential to overcome poverty.
We support young people from disadvantaged backgrounds to realise their potential at school and achieve post-16 qualifications that build towards secure and fulfilling employment. In partnership with schools, businesses and supporters, we deliver an evidence-based programme of career coaching and 1:1 guidance for disadvantaged young people when they are in Year 10 and 11. In 2023/24, we supported 2,784 young people in collaboration with 99 schools and 82 businesses.
Our five-year strategy for 2021-26 is focused on ensuring that our programme achieves meaningful long-term impact at the post-16 transition, transforming the life-chances of disadvantaged young people
We are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to our young people.
Why we need you
We are seeking a Fundraising Coordinator with a passion for the Future Frontiers mission (you do not need to have previous experience of fundraising) who will play a vital supporting role to secure income that is needed to deliver the Future Frontiers programme for a growing number of young people.
The successful candidate will report to the Senior Fundraising Manager and work closely with the Fundraising and Partnerships teams. Your primary focus will be on charitable Trusts and Foundations: researching suitable funding opportunities and writing external-facing communications. You will arrange programme visits to meet with young people and develop high-quality case studies. In addition, you will play a role in Future Frontiers' wider income generation work through researching potential business supporters and working with people participating in fundraising activities including employee fundraising and challenge events. You will keep excellent records of all fundraising activity to ensure effective team collaboration.
Your responsibilities
Research and pipeline development
You will complete research to find charitable trusts, foundations and businesses that have the potential to support Future Frontiers for the first time and keep detailed notes for the fundraising and partnerships teams. You will use this knowledge to support the pipeline of funding opportunities for the coming years, including making recommendations for the amount of funding we ask for and what it could go towards.
Enquiries and applications
You will write enquiries and applications for funding that are tailored to each recipient and make a convincing case for how their support will make a difference.
Reports and case studies
You will write reports that are tailored to each recipient and demonstrate how their funding has made a difference. This will involve arranging programme visits to speak with young people and develop case studies.
Supporter engagement
You will support the planning and delivery of high-quality, tailored communications and engagement opportunities for existing and potential supporters. This will include supporting individual volunteer fundraisers and employees of business partners.
Record-keeping
You will ensure that key information about our fundraising activity is stored appropriately and with high attention to detail.
About You
Experience
This role is suitable for entry-level applicants and those with some relevant experience, for example, of working or volunteering in the charity sector and/or relating to the skills and competencies below.
Skills and competencies
You should be able to demonstrate all or most of these:
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Passion for Future Frontiers’ mission: You are motivated to play a role in empowering disadvantaged young people to realise their potential.
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Research: You can complete independent research to find key information.
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Written communication: You write clearly, concisely and compellingly.
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Interpersonal skills: You are an engaging communicator, able to build trust and rapport with supporters.
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Attention to detail: You have high levels of accuracy and can use detailed information effectively.
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Teamwork: You can work effectively with others.
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Curiosity: You are interested to learn about fundraising and supporters.
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Can-do attitude: You approach tasks with enthusiasm, eager to get stuck in and make a meaningful impact.
What we can offer you
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Annual leave of 27 days plus bank holidays, increasing with service
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Flexible working with regular working from home as standard, 4pm finish on Fridays
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Annual personal training and development budget of £300
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Employee Assistance Programme, including counselling
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Team building offsites and regular team socials throughout the year
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Additional parental leave pay and additional childcare leave for child’s first 2 years
Equal Opportunities, Diversity and Inclusion
Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it underpin our mission and we treat all employees, volunteers, clients and students as individuals. We believe in having an open and inclusive culture that champions diversity in all its forms, including disability, culture, race, gender, sexual orientation, age, life experiences, socio-economic background, and religion.
We encourage everyone to apply for our roles. If you would like to talk to us about working at Future Frontiers in advance of your application, particularly in regards to diversity, we strongly encourage you to contact us via email and we will arrange a call. If you would like us to make any reasonable arrangement/adjustment for you during the interview, please let us know.
To improve the diversity of the team we are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to our young people.
How to Apply
To apply, please fill out our application form by answering these questions and attaching your CV.
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Tell us why you want to work at Future Frontiers. What is it about the charity that interests you? (Max. 1,000 characters)
Strong answers will tell us why our mission appeals to you personally and why you are motivated to work for us.
2. With direct reference to the skills and competencies listed in the job description, please tell us the three main reasons why you would make an excellent Fundraising Coordinator, giving evidence for each reason. (Max. 2,000 characters)
Strong answers will factually and succinctly demonstrate your skills.
Please note that, given the nature of this role, we will be assessing the quality of your written communication in your answers, including clarity, spelling and grammar.
Deadline: Monday 25th November 9AM
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First round interviews expected to be held via video call on Monday 2nd December
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Final, in-person interviews are expected to be held at our offices on Monday 9th December
The successful candidate will be required to undergo a DBS check and reference checks.
The client requests no contact from agencies or media sales.
Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support to women and those assigned female at birth with endometriosis, for example through our website and information leaflets, and via our local support groups, Helpline and online forum. As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved treatment and management; and support research.
The Communications and Campaigns team works to improve awareness of endometriosis and drive change for those affected by the disease. Our current campaigns and calls on Governments include getting menstrual wellbeing taught in schools across the UK, decreasing diagnosis times, improving rights in the workplace and improving access to treatment.
This will be a busy, varied and important role working closely with the Head of Campaigns and Communications to raise awareness and increase the visibility of endometriosis and Endometriosis UK, and supporting campaigns that really make a difference across the UK. You will be working as part of a passionate team with a strong commitment to achieving change to help those with living with endometriosis.
You’ll be creative, resourceful and be able to create media opportunities that drive awareness and change for those with endometriosis. This is an exciting opportunity to help drive forward Endometriosis UK’s new strategy and boost our impact for the benefit of everyone affected by endometriosis
We are looking for a highly organised, pro-active and confident Communications Manager who creates opportunities to raise awareness of endometriosis with the media. You’ll be experienced in pitching stories across broadcast and print outlets, and have experience of working with case studies to share their story. You will also have a strong understanding of the UK political landscape, supporting policy and public affairs colleagues to create proactive communication opportunities to raise the profile of Endometriosis UK’s policies.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Head of Marcomms & Digital
Place of work: Remote, but some travel to Central London
About Media Trust
At Media Trust, we believe it’s by giving everyone a voice that we’ll get to a more equal society. That’s why we work with charities to strengthen their storytelling, campaigning, press engagement and social media. We do this through media, communications and digital skills training delivered with our media and creative industry partners and by matching charities looking for content creation and other media-related support with media industry volunteers looking to give back. At the same time, our programmes for under-represented talent are giving young and diverse talent the creative media skills, access and mentoring to break into the media. For more information about Media Trust’s work, see our 2023 Impact Report.
We are looking to hire a Digital Manager to join our small but highly effective team. As the Digital Manager, you will play a vital role in driving and managing the delivery of our digital transformation strategy, working with key internal and external stakeholders to enhance our digital tools like our Volunteer Matching Platform, and achieving better engagement with the people we support.
This is a great opportunity for a highly motivated digital manager with relevant experience to join a purpose-led charity that is ambitious about using digital tools and technology to achieve greater social impact.
Key Responsibilities:
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Digital Strategy: Contribute to the development of our digital strategy to enhance user engagement, improve platform performance and support our overall goals
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Stakeholder Coordination: Work closely with internal teams (e.g., Marketing, Programmes, Volunteering, Partnerships) to understand their digital needs and translate them into actionable digital strategies. Communicate effectively with external partners, agencies, and stakeholders to ensure smooth project delivery
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Support Management of Programme Data: Support data-driven programme design, delivery and measurement of impact across programmes and services through digital solutions, data collection and analysis
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Analytics and Impact Measurement: Configure analytics tools (e.g., GA4, Salesforce Analytics) to track the performance of digital marketing channels and provide actionable insights to the Marcomms team for campaign optimisation and stakeholder reporting
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CRM Management: Oversee the day-to-day management of our Salesforce CRM system, ensuring data integrity and optimisation for fundraising, communications and stakeholder engagement
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Website Management: Manage the Media Trust website (built on WordPress), ensuring it is updated, functional, accessible, optimised for performance, SEO and user experience
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Agency Management: Coordinate with external website and CRM agencies, ensuring timely delivery of projects, troubleshooting and alignment with our organisational objectives
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Line Management: Manage the Digital Coordinator, providing guidance, support and performance management to ensure effective delivery of our digital priorities
Key Skills and Experience:
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Proven experience with CRM systems (ideally Salesforce), including customising workflows, reports and integrations
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Hands-on experience managing websites (ideally WordPress), including familiarity with plugins, SEO best practices and web analytics
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Demonstrable experience of working with external agencies to manage website and CRM development
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Excellent communication skills, both written and verbal; able to work effectively with internal teams and external partners
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Strong project management skills; able to juggle multiple priorities and deliver projects on time and within tight budgets
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A good understanding of how digital infrastructure can support the monitoring and evaluation of programmes through data collection and analysis
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Experience of interrogating data to generate actionable insights and drive decision making
Desirable:
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Knowledge of digital marketing techniques, including email marketing, social media, and Google Analytics
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Line management experience, with the ability to motivate and develop others
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Ideally, experience in the charity or non-profit sector
Working at Media Trust
Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team. In return we offer:
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Remote working with a monthly co-working allowance
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30 days annual leave (plus bank holidays)
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Flexible First employer
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Opportunity to work flexible hours
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Pension contributions
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2 volunteer days each year
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Opportunity to attend up to two Media Trust Open Courses each year at no cost to you
Flexible working at Media Trust
Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs and our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
Media Trust values diversity and is an equal opportunities employer.
Registered Charity no. 1042733
Application deadline: We are looking for a digital manager who can start immediately, ideally If you are interested, please submit your application by midnight on 10 November 2024. Interviews will be in the week commencing 18 November 2024. We will review applications on a rolling basis and may conduct interviews with suitable candidates before the closing date. We therefore encourage you to apply early - we reserve the right to close the application process early if a suitable candidate is found. The team at Media Trust are committed to your journey as a candidate and will provide any necessary support throughout the application process. Please ask if you need any assistance or require any reasonable adjustments throughout the process.
We believe in the power of the media to change lives.
The client requests no contact from agencies or media sales.
Are you ready to take on a dynamic role, using your project management skills to develop, execute and evaluate a project to create and deliver a new volunteer-led peer support service for women affected by ovarian cancer?
If you’re passionate about making a difference, fostering relationships, and championing the voices of those navigating this challenging diagnosis, we want you to join us in transforming lives and creating a supportive network for all!
We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. Join us and together we'll fight for a world where everyone with ovarian cancer lives.
We are looking for a Project Lead (peer support) who will manage all aspects of a new project, from developing detailed plans and timelines to collaborating with our steering committee to define objectives and success criteria. You’ll take charge of volunteer management, ensuring adherence to policies, leading recruitment and training sessions, and providing ongoing support to our dedicated volunteers. By building strong links with the community and engaging with existing support groups and healthcare professionals, you’ll help to create a robust network for those affected by ovarian cancer. Additionally, you’ll oversee communication strategies, produce high-calibre progress reports, and continuously evaluate the project’s impact. This project is supported by the National Lottery Community Fund
The role is a full time, 35 hours per week, 3 year fixed-term contract position.
We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office in Angel, London when required. Please contact us using the details in the recruitment pack if you would like to find out more about how frequently you would likely be required in the office for this role.
Target Ovarian Cancer does not hold a sponsorship licence and therefore cannot sponsor any individual to work in the UK.
To apply, please submit a CV and cover letter using the details in the recruitment pack. Please also complete the equalities monitoring form. Please submit your application by 23.59 on 04/11/2024.
If you would like to receive a paper copy of the recruitment pack, please contact us using the details in the recruitment pack.
We want to make our recruitment accessible to all, if there is a way we can support you in your application, please contact us using the details in the recruitment pack.
The appointment will be subject to a satisfactory DBS check, proof of your right to work and two satisfactory references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Senior Events and Partnerships Manager to join our Events and Partnerships Teams. This role will require the successful candidate to proactively lead our Events Team to review and overhaul our current events programme before implementing a varied and exciting refreshed programme which will engage new and current supporters as well as the local community and our children, young people and their families.
They will also lead our Partnerships Team to develop and maintain and grow long-term, high value and multifaceted community, group and corporate partnerships to maximise income, value and influence for The Children’s Trust.
Staff benefits include, shuttle bus, and more… Read more below
Role Requirements
- Working alongside the Head of Public Fundraising, you will strengthen and implement business planning, pipeline and budgeting processes as well as devise comprehensive audience-led stewardship plans, maintaining momentum and focus to achieve targets.
- Lead the implementation and delivery of the strategy for the Events and Partnerships teams and work with the Head of Public Fundraising and the teams to develop and review strategies to maximise income from events and partnerships
- Manage partnership pipeline including building opportunities with new businesses to increase the range, value and number of partnerships for The Children’s Trust
- Lead the Events team to review and overhaul our current events programme so that we are maximising net income and ROI as well as meeting the needs of our supporters and local community, and building connections and long-term relationships with our events supporters
- Work across the Retail, Fundraising and Communications directorate to maximise opportunities for contact mapping, cross-sell and support the activity of other teams within the directorate (including but not limited to stock donations, sponsorship of committee-led events, pro bono support, gifts in kind etc.)
- Be responsible for the implementation of the budgets and delivery of income and expenditure against the plans
- Bring the Events and Partnerships teams together to ensure that we are seizing opportunities to integrate the programmes, for instance through corporate sponsorships of events, employee volunteering or participation, donated goods for raffles and auctions, match funding and more
- Develop relationships with colleagues across the Public Fundraising Team, wider directorate and organisation to ensure that opportunities for engagement, integration and promotion of events and partnerships are maximised and publicised
Interview Date: TBC
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
We are a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.
We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.
Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity.
Our aims are:
- To support Disabled people to get our voices heard and to influence change locally.
- To campaign for an inclusive and accessible society.
- To support, develop and celebrate Disabled people’s skills and leadership.
Our current services include:
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Peer-led Forums - opportunities to voice your experiences, discuss ways to challenge barriers to inclusion and independence and influence local services.
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Disability Pride - annual events to showcase Disabled talent, celebrate our lived experience and help break down stigma attached to Disability.
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Supported volunteering - person-centred support for volunteers to increase their skills, confidence and experience.
As Volunteer Coordinator, you will lead on recruiting, supervising, supporting and developing volunteers, drawing on your own lived experience of Disability to provide a positive role model.
Position: Volunteer Coordinator
Responsible to: Deputy CEO
Location: Role may involve some working from home on occasion, but majority of the hours will be supporting volunteers in our office in Anerley, plus attending face to face meetings and events in Bromley Borough and occasionally in London.
Hours: 14 hours per week (part-time), around volunteer availability and access needs.
Salary: £27,000 per year pro rata to 14 hours per week
Annual leave: 5.6 weeks per year including bank holidays, pro rata
Pension: Statutory opt in rules applied to all our jobs
How to apply: Please either fill in the application form or send in a CV that is updated for this role. Whichever you do, your application form or CV must have an additional supporting statement that tells us how you meet the criteria in the person specification.
Interviews will take place at our Anerley office on Thursday 21st November.
Closing date: Sunday 10th November 2024.
What you will do:
- Proactively look for opportunities to recruit volunteers with lived experience of Disability, by promoting our volunteering opportunities across the borough, supporting stalls at community events and contributing articles celebrating volunteer achievements in our monthly newsletter and on our social media.
- Respond promptly to enquiries about volunteering, engage with individuals to encourage them to volunteer and interview potential volunteers to identify their strengths, interests, development and support needs.
- Support volunteers to successfully undertake a programme of induction training, agree ongoing task plans for each volunteer to monitor progress, carry out regular one to one meetinghs with volunteers and providing practical support for volunteers to deliver specific tasks and mini projects.
- Co-ordinate regular volunteer team meetings, review volunteer management policies and procedures, take a lead on initiatives such as volunteers week events and volunteer fayres and keep up-to-date records about volunteers and individual progress.
This job is for you if:
- You have personal lived experience of Disability.
- You have a strong local presence within Bromley Borough.
- You are highly motivated and practical, with a 'can-do' approach to work.
- You have excellent people skills, with experience of motivating others and helping them to overcome barriers to reach their potential.
- You have experience of delivering work to meet targets.
The client requests no contact from agencies or media sales.
In this role you will connect people, ideas and resources to empower the community of Roehampton to thrive. Every day will be a chance to listen, to understand and to make a difference where it matters most as Roehampton is a place where there is a great need to build the ability, knowledge and potential of our community. This work will aid people in the community to collaborate in tackling inequalities which are deep and entrenched. You will be a confident self-starter who is unafraid of taking the initiative but understands the importance of democratic processes, openness and accountability.
We are seeking an energetic, empathetic and resourceful community lead who has the skills, experience and tenacity to engage widely and support effectively. You will be our person on the ground - getting to know residents and organisations, making things happen, not just with the existing community groups and leaders in the Roehampton area, but also forging new connections with residents, activists and across the wider community and voluntary sector.
Your day-to-day work will be varied and we expect this to include tasks such as:
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supporting local community organisations on a one-to-one basis, as well as creating and delivering high quality resources and support for them
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delivering meaningful engagement with residents, empowering them to develop their own networks and co-design projects and programmes which support them effectively
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managing a local grants programme which pilots and develops effective responses to community needs
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co-producing and developing our Community Weeks programme as a platform for community support and engagement
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gathering feedback and carrying out evaluation of our projects and of those we fund.
Please send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the person specification. We’ll use your cover letter to assess your application alongside your CV. Please ensure that your cover letter explains how you meet the essential criteria that are assessed at application stage i.e. criteria numbers 1-9 on the person specification.
We look forward to hearing from you.
Our Roehampton is committed to improving the social, economic, health and well-being outcomes of residents in Roehampton and the surrounding area.
We are delighted to be supporting a national health focused charity to find a part time, temporary Helpline Support Services Volunteer Officer. This role is for 6 months for 21 hours per week and offers hybrid working with only one day per month in their London Office.
You will support with the recruitment, training and development of Helpline Volunteers and Befriending Volunteers. Supporting volunteers in carrying out their roles effectively in providing emotional support, information, and befriending support to people affected by MS.
You will provide support and guidance to volunteers within the Helpline services team including recruitment and training. You will also provide continuous service referral management for national befriending service and provide continuous support to Befriending Volunteers.
You will also support the Helpline Services Volunteer Manager with embedding new volunteer projects into the Helpline and answer enquiries through a range of channels giving up to date, quality, trusted information and emotional support.
The role will require you to contribute to Helpline services out of hours cover between 5-7pm on a weekly basis including supporting volunteers and staff on evening shifts and support with managing safeguarding enquiries as part of the Safeguarding Responder Group including filling in relevant forms and providing relevant. You will also coordinate volunteer recognition events at regular intervals that increase engagement and development.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.