Volunteer Manager Jobs in Cardiff, Wales

About Design for Good

Design for Good (DfG) builds, trains and focuses a passionate global creative community to design direct and lasting impact for the United Nations’ Sustainable Development Goals. On a breadth and scale only possible through cross-company collaboration.

Your Role
We are seeking a Senior Communications & PR Leader to drive impactful internal and external communications and strengthen our global network. You will be responsible for developing and executing a dynamic communications strategy while building strong relationships with media partners to raise awareness of our global alliance and its achievements. This is a hands-on role ideal for a candidate who excels at strategic thinking but is also comfortable with content creation using own copywriting and visual skills, as well as guiding other content creators from volunteering partners.

We are looking for someone who shares the DfG mission, has a passion for storytelling, and excels at strategising and delivering innovative communication and PR initiatives. Additionally, the ideal candidate will also possess exceptional communication skills to engage effectively within our global network, connecting diverse audiences and their communication departments. The Communication & PR leader will collaborate with programme staff, and senior management to deliver compelling content across various platforms, including digital marketing, press, branding and storytelling initiatives. The working environment is informal, team-oriented, and encourages individual input and development. Thereby supporting the execution of DfG’s impact-driven program to improve life through design. This position reports to the Managing Director of Design for Good.

Key Responsibilities:

• Communication Strategy: Develop and implement a communications strategy to elevate DfG’s global visibility and impact.
• Public Relations & Branding: Build and strengthen relationships with press contacts, and public relations partners to expand DfG’s reach. Enhance and promote our brand to ensure consistent messaging and representation.
• Content Development: Lead and create content for various channels, including the website, social media, events, annual reviews, and press releases
• Content Execution: Plan, coordinate, and deliver communication activities in partnership with alliance communication leads and external partners.

Key Requirements:

• Passion for DfG's mission to improve life through design
• Senior-level experience in communications, and public relations ideally in an NGO, charity or mission-driven organisation.
• Strong public relations network and a proven track record of securing media coverage for a global organisation.
• Exceptional communication skills in English, with strong storytelling abilities (additional languages are a plus).
• Ability to work independently while motivating and collaborating with colleagues and partners globally.
• Strong organizational skills, attention to detail, and the ability to meet deadlines.
• Comfortable working remotely with international teams across different time zones.

Preferred Skills and qualifications

• Proven experience building and managing relationships with media, partners, and stakeholders (foundation is a plus)
•   Experience in sectors related to international culture, design, creativity, or sustainability.
•  Familiarity with diverse media channels and target audiences
•  Bachelor’s degree in Communications, Journalism, PR, Marketing, or a related field.

Compensation
Salary payment is dependent on skill set, experience and education.

Responses to applications
Replies will be sent during January 2025.

About The Role
If you want to tackle the biggest health and social care challenge facing the country then this is the role for you!
 
Dementia has a devastating impact on individuals, their families and society, at a cost of £42bn a year. Through our policy work, we are going to change that. As the UK’s largest dementia charity, the Alzheimer’s Society has thrown its weight behind achieving the better diagnosis, social care and treatment that people living with dementia urgently need.
In this role, you’ll work on evidence-based, collaborative, engaging and innovative policymaking across our Evidence, Policy & Influencing team. You’ll play a key part in determining what Alzheimer’s Society thinks about the big issues affecting people living with dementia today and help to drive major, impactful system and policy change across England, Wales and Northern Ireland.
As Policy Officer, you’ll support Policy Managers to implement policy development strategies and be an expert policy advisor to colleagues across the Society.  You’ll also help to build compelling arguments to convince decision-makers of the need for action on dementia, empowered by robust evidence and collaborative relationships with key stakeholders.
 
Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a great indication of how far we’ve travelled over the past few years. We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.

This is a homeworking role, but you may be required to travel to attend meetings, events and team-days, so you must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our offices (London or Birmingham) if/when required. Hybrid working is also available.
About you

- You will be someone with a sound knowledge of the health and care policy landscape across the UK, and ready to challenge the status quo.
- You’ll be able to proactively identify the action needed to affect policy change in dementia at national and local levels across England, Wales and Northern Ireland.
- You will be looking to hone your influencing skills in many different environments and within different systems, whilst engaging with stakeholders of varying levels of seniority.
- You will show excellent attention to detail, and enjoy producing and presenting high quality, innovative content including briefings, presentations and consultation responses.
- You will be a team player and ready to build consistency and understanding around our policymaking, while working on shared influencing priorities alongside others in the Evidence, Policy and Influencing team.

Person specification: 

- Excellent communication skills, both verbal and written.
- Able to work collaboratively and prioritise workload effectively, remaining solution focussed throughout your areas of work.
- Strong interpersonal and interpretation skills which will allow you to have open and accessible conversations.
- Excellent organisational and timekeeping skills.
- Excellent attention to detail.
- A team player, supporting colleagues when there are deadlines and asking for help when needed.
- A self-starter and incredibly motivated.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

We have an opportunity for an experienced Regional Senior Fundraiser to join our Income Generation team to help us ensure that when a child’s life will be short, Tŷ Hafan will walk alongside their family every step of the way – through life, death and beyond.

This is an exciting time to play a key role in a highly ambitious and driven team. You’ll be an expert in your own geographical area either covering Cardiff & the Vale or Newport/Monmouthshire/Torfaen, building key relationships with truly dedicated supporters.

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Ty Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.

About the role:

Reporting to the Community Fundraising Manager, the successful candidate will be responsible for leading on all Community Fundraising within their geographical area.

You will be responsible for developing and growing income and engagement within a defined region whilst also delivering first class account management to existing and new fundraisers.

Working within the Income Generation Team, you will work closely with the Corporate and Major Giving Teams as well as Events and Philanthropy to ensure that all opportunities are maximised.

This role is varied – no two days are the same and will require someone who is able to work autonomously whilst being an integral part of a team.

About you:

We are looking for an enthusiastic and motivated Regional Senior Fundraiser working in either Cardiff & the Vale or Newport/Monmouthshire/Torfaen. As the ideal candidate you will have 3 or more years experience in a Community Fundraising team, with the ability to work on your own autonomously. You’ll have new ideas and a positive attitude.

You will be comfortable meeting with diverse groups of people and developing relationships as well as looking for opportunities to engage. You will have excellent relationship management experience and the ability to work on various project at the same time. You will have experience working with and recruiting supporters and volunteers.

This role is home based but involves travel to our Head Office based in Sully, as well as regular travel throughout the geographical region you cover. Therefore a driving licence and access to a vehicle is needed.

The ability to work flexibly to include evenings and weekends and to align working hours with the needs of our supporters is essential.

The benefits of working for Tŷ Hafan include:

• Group Personal Pension Scheme with an employer contribution of 5%
• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Life assurance (death in service benefit)
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes
• Discounted gym membership and shopping discounts (including 25% off all purchases from any Ty Hafan Retail shop)
• When onsite free secured parking.

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? 

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team in the West Midlands, Gloucestershire and Warwickshire.

Community Fundraiser – West Midlands
Location: Home based, within the West Midlands, Gloucestershire, or Warwickshire
Salary: Circa £31,000
Contract: Permanent
Hours: Full Time, 35 hours per week

As a key part of our fundraising efforts in a high-performing region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year  

Key Responsibilities: 

• Generate income across a range of community fundraising initiatives and events
• Steward supporters to help drive the charity’s fundraising activities and growth 
• Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders 
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research 

Requirements: 

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike 
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

This is a fantastic opportunity to make a tangible impact. If you’re looking for a rewarding challenge, we would love to hear from you! 

About Brain Tumour Research

Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

We are invested in our employees and are proud to be accredited by Investors in People.

Closing date: Thursday 16th January 2025
First interview dates: From Thursday 16th and Friday 17th January

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also have in experience in, or be looking for a career in: Fundraising, Donor Engagement, Community Events Coordinator, Public Relations, Trusts and Foundations, Fundraising Coordinator, Volunteer Coordinator, Fundraising Officer, Fundraising Executive

No agencies please.

Lead EPIC Restart Foundation and empower lives to restart positively after gambling harm.

Applications close at: 9 a.m. Monday 13th January 2025

Location: Remote (with occasional UK-wide travel)

About EPIC Restart Foundation

EPIC Restart Foundation is a charity grounded in the lived experience of gambling harm. We deliver transformational programmes that change lives.

Our team collaborates closely with individuals in recovery to create innovative programmes. These empower people across the UK to rebuild their lives following gambling harm. We build awareness of recovery support pathways and work to dismantle the stigma surrounding gambling addiction.

We address a crucial gap in long-term recovery support. Our approach is respected for its empowerment and focus on lived experience. The EPIC Restart Community is an inspiring online network offering community, learning, and connection. Our intensive programmes, Restarting Lives and Woman.Empowered, provide life-changing events, personal development, and recovery coaching.

Our team has grown significantly in recent years. We’ve directly supported over 600 individuals since our pilot launch in May 2021. Additionally, we’ve reached over 20,000 people through online and outreach activities. We’re embarking on a new two-year strategy aimed at becoming a Centre for Excellence in gambling harm recovery. We deliver transformational programmes with measurable impacts and influence stakeholders to increase support for those in recovery.

We currently have a strong financial position, but funding methods are set to change significantly. In 2025, the Government will introduce a statutory levy on gambling operators. Funds will be distributed to commissioners for research, prevention, and treatment grants. This process is still developing, so our path remains uncertain. However, we are optimistic and see growth potential as feedback on our work has been positive.

Who we are looking for

During a period of transformation, we need an experienced leader adept at developing relationships with commissioners. This could stem from the gambling harm sector or other relevant fields like addiction, homelessness, domestic abuse, or mental health.

Our Chief Executive must lead change effectively through ambiguity. Over 70% of our staff and volunteers have a lived connection to gambling harm, so it is vital that you can lead with empathy, kindness, and compassion, particularly during this time of transition.

As the new CEO, you will have:

• Excellent financial and interpersonal skills
• A stellar track record in delivering organisational development and growth
• Experience of significant income generation and robust financial management.
• Strategic vision.

You must be willing to support people in recovery, be sensitive to their needs and be committed to keeping people safe whilst making a difference.

We are committed to equality, diversity, and inclusion. We encourage all individuals to apply, particularly those with a personal connection to gambling harm, though this is not a requirement.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Monday 13th January 2025.

Does your extensive experience of delivering and implementing AREI strategies within a complex organisational structure include having collaborated and co-produced solutions with a wide range of stakeholders? Then join Shelter as Head of Equity, Inclusion and Anti-Racism and you could soon be playing a pivotal role within our Equity, Inclusion and Culture Directorate.

Interview stage 1 – online: Monday January 27th, 2025

Interview stage 2 – face-to-face, Old Street, London: Wednesday 5th February, 2025

About the role

Join us, and you could soon be responsible for leading on the design and delivery of Anti-Racism, Equity and Inclusion (AREI) development plans and the management of change in support of Shelter’s strategic and operational plans. Along the way, you’ll get to work with a variety of Directors and Human Resources colleagues, as well as a number of key stakeholders across Shelter  to operationalise programmes and interventions which will help the organisation achieve its strategic objectives. Providing strategic oversight and professional advice on AREI matters, supporting best practice development, facilitating regular workshops, training programmes and events and providing regular reports to inform Equity & Inclusion I decision making – these are just some aspects of this high-profile role.

About you

An excellent leader and project manager, your career to date will need to include extensive experience of mobilising teams to support the development of measurable initiatives to drive and embed cultural change and inclusion within an organisation. We’ll particularly be looking for a pragmatic and proactive approach, with a history of co-designing and delivering Equity, , and Inclusion (E&I) initiatives that resonated with an organisation’s core values and were pivotal for driving forward their ambitious goals. A flair for turning concepts into actionable plans is essential too, as are strong communication and presentation skills and the ability to influence and collaborate across all levels of an organisation. In short, you’re a strategic thinker with a values centred approach, E&I expertise and proven experience of leading and managing others.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Equity, Inclusion and Culture (EIC) Directorate was created in 2021 to look at the future with an equity lens across Shelter and Shelter Scotland as a core part of our strategic aims.  It combines critical enabling functions to achieve this: a defined anti-racism, equity and inclusion programme, effective internal communications and engagement, dedicated lived experience activity, innovative learning, and quality volunteering.

Any applications submitted without a cover letter will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Our Digital Welfare Officers provide remote welfare support to RAF personnel and their immediate family, through the use of a variety of communication methods, i.e. Microsoft Teams, webchat, e-mail and social media platforms. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.

Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.

You will play an active role in engaging with local RAF welfare teams, as well as external agencies such as local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.

About the Team

2025 marks 35 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the Personal Support & Social Work Service on our website.

About you

To thrive in this role, you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. Due to the remote working nature of the role, you will have excellent communication skills to identify and assess the service user’s needs and work alongside them to develop their personal support plan.

The successful candidate will need to demonstrate a strong proficiency in Microsoft Teams and a broad computer literacy that includes the ability to work across multiple applications simultaneously. Confidence in recording data into an electronic information management system is essential, as is the capacity to rapidly acquire new software and application skills. The ability to plan and manage your own workload with minimal supervision is a key requirement for this role. Prior experience in using other Microsoft Office 365 applications to a high standard will be advantageous.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

This role is homebased in the UK, you must live in the UK to be eligible. There will be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

Closing date: Midnight on 19 January 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: Week commencing 27 January 2025

About The Role
Interviews: 29th January

Please note, this role requires you to be based within either East of England, East Midlands, Yorkshire, or Lincolnshire. As this is an essential requirement, we will not interview candidates who are based outside of this area. 
Are you looking for a role where your media and communications skills can help to make a positive difference?
Do you want to inspire and help people through powerful storytelling across regional media, amplifying the voices and experiences of people living with dementia to bring about change?  
If yes, we’d love to tell you more! 
Alzheimer’s Society is seeking an experienced, proactive, and determined individual with a background in PR (in house or agency) or journalism, who has a strong news sense and proven track record. 
With an excellent understanding of regional media, and living within the East of England, East Midlands, Yorkshire, or Lincolnshire as a requirement of this role, you will join a friendly and busy team, working remotely, who support each other to overcome any challenges, achieve results and celebrate success. 
This is a vital and rewarding role that offers you opportunities to be creative, lead on the design and delivery of campaigns and be recognised as a trusted expert in regional PR. 
About You

- You will be providing a platform for people affected by dementia to be heard – through engaging media campaigns, sourcing interviews and working with journalists on stories that really matter.  
- You will be making a real difference by raising awareness. Whether it’s boosting fundraising totals or sign up to events or supporting someone to share their experience so other people living by dementia know they are not alone, and that help is available. 
- You have the opportunity and time to develop ideas when leading on key projects and campaigns throughout the year, working in collaboration with other teams across the organisation. 
- Enhance your skills in multimedia by creating your own videos and photos, with equipment provided, to build packages of engaging content for regional media.  
- Use your expert knowledge and skills to advise on media relations and reputation management and help train and develop spokespeople. 
- You will work on varied and interesting campaigns including fundraising, research and influencing and dementia support services – enhancing your own knowledge and expertise. 

·      It’s a rewarding role both professionally and personally with a company health scheme, generous annual leave allowance and pension scheme, wellbeing programmes and flexibility to work from home within the East of England, East Midlands, Yorkshire, or Lincolnshire.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

We have an exciting opportunity for a Caseworker (External Services) to join the National Contact Centre team in Cardiff, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff.

As a Caseworker you will be: -

• Ensuring each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
• Undertaking risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
• Maintain accurate and confidential case records, complying with data protection and all other legislation connected to your work and sharing protocols where necessary. Contribute to monitoring information as required by Victim Support.
• Providing information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice this could include criminal, legal and if relevant, civil remedies to service users.
• Developing and maintaining effective working relationships and promote effective communication between staff and other stakeholders.

You will need:

• An understanding of the impact of crime on victims.
• Experience of managing a caseload including complex case management.
• The ability to balance competing needs and priorities.
• The ability to work independently and as part of a team.
• Effective verbal and written communication skills.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Applications close 9 a.m. Monday 27th January 2025

Over the last 18 months, Parentkind has grown exponentially and repositioned itself as the voice, heart, and mind of all parents and guardians, as well as directly supporting schools and children.

This inspirational growth has come about through brilliant foresight, leadership and the dire need to support our beloved schools and their pupils.

Most recently, they concluded their most successful corporate partnerships campaign, with Asda raising over £5.8m for schools in its maiden year.

Another major national campaign, ‘No Cold Child,’ working with Fat Face, will distribute 10,000 winter coats to children who will go without this winter.

These two examples of great success will continue when the new Head of Corporate Partnerships joins. The foundations have been laid, and Parentkind’s network of PTAs (14,000) and schools (9,000) is growing, making It one of the most attractive propositions in the corporate market.

Who we are

As a national charity, Parentkind gives those with a parenting role a voice in education. They invest substantial resources in representing parents’ views on their child’s learning to local, regional, and national governments and agencies because evidence shows that parental participation in education benefits all children in all schools and society.

Parentkind is the UK’s network of PTA fundraisers. We provide specialist fundraising support and advice to parent volunteers so that every school can benefit from a successful PTA. Our 14,000 PTA members raise over £120+ million per year, placing us alongside some of the largest charities in the UK.

Who we are looking for

We seek instinctive, creative, and impressive senior corporate fundraisers who want to take advantage of the brilliant opportunity to create a high-performing and successful team at a growing national charity.

We are searching for high-calibre relationship builders with the tenacity, drive and charisma to create innovative and strategic partnerships that will bring immediate and lasting change to children and schools across the UK.

Ideal candidates will have experience securing six and seven-figure partnerships and will love the new business aspect of corporate fundraising.

For further information about the role or to arrange a confidential discussion, please click "Apply via website".

Applications close 9 a.m. Monday 27th January 2025

The Wallich is one of the most important organisations working to combat homelessness in Wales. The Wallich has grown in size over the last decade, making us the largest Welsh-focused charity working in the sector. But with 132 services, 500 staff and supporting 8,000 people a year, we have so much more to do.

After a detailed review of our fundraising, we are looking for an experienced Head of Fundraising to build on our solid foundations. We want someone with imagination and proven expertise to create a bold income generation programme that will help us to continue innovating and enable us to deliver our mission to end homelessness in Wales.

You will have to guide our team of talented fundraisers, introduce and grow initiatives to meet your fundraising targets and you will galvanise a willing organisation to engage with our wonderful donors. We need to build our income from individuals and from our events, as well as grow our incredible partnerships with businesses and our Wallich community.

If you share our ambition and our values, we have the resources and support you need to succeed. You will be joining a determined and courageous organisation which makes a huge difference, every day, to the lives of people across Wales.

Hours of Work: 37.5 hours per week, Monday – Friday 09:00-17:00 with some flexibility

Location: Hybrid-working with requirement for periodic travel to The Wallich, Cardiff Hub, 18 Park Place, Cardiff, CF10 3DQ

Purpose of Role:

As part of the Senior Leadership Team, you will take strategic ownership of income generation across all fundraising income streams. You will lead the development, implementation and delivery of innovative fundraising strategies to drive growth in individual giving, community and events fundraising, corporate partnerships, and support fundraising from trusts and statutory grants whensoever required.