Volunteer Manager Jobs

Horses might be part of our DNA but they don’t have to be part of yours. World Horse Welfare has plenty of passionate equine experts already in situ, so provided you share our values of being realistic, compassionate and forward-thinking then you could be the perfect candidate.

We care about our people because they are the ones who enable us to achieve such good work. We invest in them, nurture them and listen to them to create a collaborative working environment where everyone feels valued.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare’s values are grounded in pragmatism and compassion as we strive to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production in marginalised communities worldwide.

Visitor Centre

• Meet and greet visitors in a pleasant and welcoming manner • Provide informative guided tours of the working farm utilising volunteers where possible

• Work with the Cook to ensure the café is set up appropriately and in time to open and provide assistance with end of day procedures to include cashing up and cleaning down

• Assist the Senior Centre Promotions Officer and Centre Manager with the planning and organisation of a range of events in order to raise World Horse Welfare’s profile and generate income

• Deal with general enquiries relating to the hiring and use of the visitor centre’s facilities (indoor school and conference room) and all subsequent liaison and co-ordination of bookings to ensure all facilities and arrangements are as required by the event organiser

• Assist the Senior Centre Promotions Officer to co-ordinate the events diary and ensure that volunteers are organised to work as required

• Work with the Senior Centre Promotions Officer and Communications department to ensure promotional and display materials are current and accurate

• Actively encourage visitors to support the charity by signing up to memberships and other charity products • Increase the charity’s supporter database through visitor data collection

 • Ensure all merchandise is presented professionally

• Working closely with the Senior Centre Promotions Officer ensure there is adequate merchandise in stock

• As directed by the Senior Centre Promotions Officer undertake stock-take of all merchandise

• Ensure all required administration and paperwork is received by Head Office as directed.

Please find full job description attached.

We believe in the power of effective information and advice and that it plays a part in enabling better mental health.  We also understand the power of volunteering and with this role we will be providing excellent training and support to volunteers who are involved in supporting our advice service.  We are looking to employ a part-time Advice Volunteer Supervisor.

We are seeking someone with a good knowledge of welfare benefits, debt or housing who can train and support volunteers:

Position: Advice Volunteer Supervisor (2-year contract)

Hours: 17.5 hours per week

Salary: £14,774 (actual)

Delivering advice relating to benefits, debt and housing can alleviate stress and support better mental health. We want to increase access to advice and we can do this through volunteering but we want that experience to be welcoming, supportive and enabling. To do this we need a Volunteer Supervisor who can provide high quality training and supervision. 

The skills and experiences that are important to us are:

· Advice experience in areas of benefits, debt and housing.

· Working in a way that develops skills.

· Ability to build kind relationships that enable people to contribute.

If you are interested in this role, please download the application documents from the Join Our Team page of our website.

This is a rolling recruitment process and as such the deadline will be when we fill the vacancy.

This role has been funded for two years by the Charles Plater Trust.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services or had experience of volunteering.

As Educational Partnerships Manager you will be a key contributor to the South Central & East of England regional educational partnerships team, supporting the team to achieve shared KPIs for the region and the wider organisation. The role of Educational Partnerships Manager involves working directly with young people and teachers in schools that are delivering / supporting the delivery of our Young Enterprise programmes.

The Educational Partnerships Manager role will suit someone who can work with young people, build rapport and engage young people from a range of backgrounds. You will need to be confident in working within education settings and liaising with school staff, volunteers, and corporate volunteers. This can be a varied role, but a very exciting role as well as very rewarding. Your experience in relationship development and management will help with developing new schools as well as supporting existing school relationships. There is not an exhaustive list but is to provide you with a flavour of the role.

We are looking for:

• A motivated self-starter
• Ability to develop new relationships with range of stakeholders and support existing ones
• Confident and happy in presenting and delivering to large audiences
• Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure
• Excellent manner, rapport and professionalism with young people
• An understanding or experience of managing relationships with volunteers
• A great promoter and inspirer in helping young people achieve their potential
• Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams

You’ll be working alongside an experienced and passionate small regional team, with a ‘can-do’ ethos of supporting each other and sharing knowledge across programmes and geographies.

This is a home-based role, however, will require significant travel in the Bedfordshire and Milton Keynes area. A DBS will be required.

To apply, please visit CharityJob and send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midday on 21st August 2024. Please note applications without a cover letter will not be considered

Do you have a passion for supporting young people’s mental health and a desire to make a difference? Are you motivated, organised, and able to be flexible to cope with the changing demands of a growing organisation. If so, we have an exciting opportunity to join a small, local charity as our Centre Manager. 

About Us

The Purple Elephant Project is a dynamic charity providing vital therapeutic interventions for children and young people in Greater London. Our mission is to alleviate mental health distress by working through challenging and traumatic early life events using Play and Art Therapy. We're seeking a dedicated Centre Manager to join our growing team and help us continue making a difference in young lives.

The Role

As our Centre Manager, you'll be the backbone of our daily operations, while ensuring our Twickenham centre runs smoothly and efficiently. You'll play a crucial role in supporting our staff, therapists, and volunteers, while also providing a welcoming environment for the families we serve.

Key Responsibilities:

·Oversee day-to-day centre operations, including opening/closing procedures and security and ensuring the facility runs smoothly and facilities are well maintained. 

·Manage the Centre Coordinator 

·Coordinate centre scheduling, including therapist sessions and other meetings

·Provide administrative support to the CEO and handle enquiries

·Ensure compliance with health and safety regulations and charity policies

·Maintain personnel records & IT access

·Oversee the client record keeping system and support staff users 

·Support staff recruitment and induction processes

·Recruit and manage volunteers

·Keep our website up-to-date 

What We're Looking For:

·Excellent administrative and organisational skills

·Proficiency in Microsoft Office and confidence with IT systems

·Strong communication and interpersonal skills

·Ability to work independently and as part of a team

·Empathy and understanding for the families we support

·Flexibility to adapt work to support the changing needs of the charity 

Desirable Qualities:

·Understanding of children's mental health

·Experience in office management

·Experience in volunteer management

·Driver's license and own vehicle

What We Offer:

·A chance to make a real difference in children's lives

·A supportive and collaborative work environment

·28 days holiday (pro-rata, including bank holidays)

·Workplace pension scheme

·Opportunities for professional development

The Purple Elephant Project is committed to safeguarding and promoting the welfare of children. The successful candidate will be required to undergo an Enhanced DBS check and provide references.

We value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all backgrounds.

Peer Support Group Development Officer

We have two positions available:

Area 1: Midlands (Birmingham, Nottingham, Coventry, Worcester etc)

Area 2: The North (Leeds, York, Middlesborough, Newcastle Upon Tyne, Liverpool, Manchester etc)

• Please note that you MUST Live in the area/region that you are applying for

Job Type:

Full-Time- 37 hours per week, remote working with travel across region and occasional national travel, flexible working negotiable by prior arrangement.

Overview:

Following the successful application of a National Lottery award, we are seeking two dedicated and compassionate Peer Support Group Development Officers to set up and sustain local peer support groups for people living with and affected by prostate cancer. These roles focus on building on our established networks to expand peer support in defined areas, facilitating group formation, and enhancing service delivery through strategic outreach and resource development.

This role offers a unique opportunity to make a significant impact on the lives of individuals living with and affected by prostate cancer, providing crucial support through community-based initiatives. If you are enthusiastic about volunteer management and community service and have the skills and experience, we are looking for, we encourage you to apply.

Key Responsibilities:

• Group formation and support: Oversee the setup and operation of 10-12 self-sustaining and independent peer support groups within your assigned region across the lifetime of the three-year project. Ensure smooth delivery, monitoring, and evaluation of group activities. Support existing group leaders and organisers to reach more people living with and affected by prostate cancer with tools and resources.
• Volunteer Coordination: Recruit, train, and support volunteer Support Group Leaders. Assist in the co-production of training materials and resources, aimed at creating self-sustainable groups.
• Community Engagement: Conduct outreach to map existing support services and facilitate the integration of these services with the peer support groups. Host local engagement events to boost volunteer recruitment.
• Data and Case Management: Use a Customer Relationship Management (CRM) system to support high-quality volunteer and case management, ensuring accurate data collection to support service outcomes.
• Training and Development: Develop and deliver tailored training programmes for volunteers based on the specific needs of Group Leaders and Organisers. Set up regional forums for sharing best practices and peer networking. Encourage use of Members Portal to share good practice.
• Documentation and Compliance: Ensure compliance with Best Practice Guidance document. Ensure adherence to safeguarding policies to maintain safe governance of peer support groups.

Skills and Qualities Required:

• Strong Facilitation and Communication Skills: Ability to engage effectively with diverse groups. Excellent written and verbal communication skills are essential.
• Project Management: Proven skills in managing complex projects with multiple stakeholders. Ability to meet deadlines and manage a varied workload.
• Volunteer Management: Experience in recruiting, training, and supporting volunteers in community settings. Knowledge of best practices in volunteer management.
• Influencing: Experience of influencing a wide range of partners and stakeholders, and in particular clinicians and voluntary and community providers within the health and wellbeing community.
• Community Development: Experience of developing and delivering community services with a range of stakeholders, including health and social care workers, commissioners, local authority and community and voluntary partners.
• Data-Driven Approach: Experience with data collection and CRM systems and a commitment to data-driven service evaluation.
• Community Sensitivity: Experience collaborating with people with a lived experience of cancer or other long-term conditions. Ability to understand and empathise with community needs.
• Administrative: Strong administration and IT skills to maintain accurate records and documentation.
• Safeguarding Knowledge: A good understanding of safeguarding practices, particularly concerning vulnerable populations.

Educational Qualifications:

• Relevant qualification or experience in Community Development, Psychology, Public Health, or a related field is preferred.

Essential Requirements:

• A genuine commitment to promoting equality, diversity, and inclusion in all aspects of the role.
• Right to work in the UK.
• Willingness to travel within the designated region and, on occasion, nationally when required.
• Live in the area/region that you are applying for:

            Area 1: Midlands (Birmingham, Nottingham, Coventry, Worcester etc)

            Area 2: The North (Leeds, York, Middlesborough, Newcastle Upon Tyne, Liverpool, Manchester etc

Job Title: Citadel Co-ordinator

Hours: 35 per week (full time)

Location: Home working, roles must be based in Cornwall – will involve independent travel around the local area.

Contract: Fixed term (until January 31st 2026)

Salary: £33,786

About us

Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Out initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.

About you

We are looking for outgoing, confident and skilled communicators who are well versed in public speaking, building relationships and influencing people. You will feel confident to speak to anyone and will proactively seek out opportunities to build partnerships and promote the projects. You will be a self-motivated, committed person with experience of working in the homelessness, housing or voluntary and community sectors.

About the role

We are seeking to hire 2 driven and proactive Citadel co-ordinators across Cornwall – we are particularly interested to hear from candidate based in Truro, Bodmin and Camborne – to recruit, train, support and supervise committed volunteers who will directly support people experiencing homelessness locally.

About Citadel

Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.

Benefits:

• 29 days annual leave (3 fixed over Christmas), plus an additional day per year of service over 3 years (up to 5 additional days)
• Openness to flexible ways of working
• Employee Assistance Programme
• Home office set-up
• Cycle to Work Scheme

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

We currently have an exciting opportunity for a Area Volunteer Manager (Area Branch Development Manager) to join our field operations team. You will join us working 21 hours per week (including some evening and weekends) on a permanent basis and in return you will receive a competitive salary of up to £24,817.80 per annum (pro rata of £41.363), plus car allowance and excellent benefits.

The role will be home-based and the successful candidate must be based in (or willing to relocate to) easy reach of the Northumberland, County Durham & Teesside areas and travel as necessary in the East Yorkshire area region. As this is a part time role, we are open to conversations around how these are worked, this can be discussed further at interview stage.

Our branch network is made up of groups of volunteers, led by a Branch Team Leader and overseen by a branch committee. Usually volunteering from their own homes, our branch volunteers foster cats until they are ready to re-home, raise funds to directly help the cats in their care, spread vital cat welfare messages across to members of the public, carry out trap-neuter-return activity, and much more!

Responsibilities of our Area Branch Development Manager:

As Area Volunteer Manager (Area Branch Development Manager) you will be accountable for the development, growth and local governance of branches within a designated area. Providing a solution-driven approach with the aim of helping more cats through the effective engagement of local volunteers. You will develop and deliver an area plan that captures the importance of volunteer engagement, recruitment, support, enabling and succession planning to ultimately achieve branch growth and sustainability. You will work collaboratively with other CP regional teams where appropriate, identifying where there are opportunities to achieve more by working together.

What we’re looking for in our Area Branch Development Manager:

• Proven experience of leading and managing volunteers
• Proven management experience including drafting operational plans
• Expereince of planning and implementing new processes and systems across a multi-site organisation
• Proficient IT skills, including all aspects of Microsoft Office relevant packages and knowledge of database management
• Personal and professional manner and credibility that generate trust and confidence in others
• Knowledge or interest of the animal welfare sector
• Hold current full clean driving licence

What we can offer you:

• salary of up to £24,817.80 per annum plus excellent benefits
• generous annual leave entitlement
• car allowance
• contribution pension scheme
• life assurance scheme
• range of health benefits including private healthcare
• Employee Assistance Programme
• and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Closing date: 1st August 2024

Interview date: Week commencing 12th August 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new Educational Partnerships Manager in Tees Valley with some work in North Yorkshire and County Durham. To succeed in the role it is vital that you can travel extensively across the region and into North Yorkshire so the candidate will ideally live in the area.

Young Enterprise is a national charity working directly with young people, teachers, and volunteers, helping young people prepare for their future. This role supports the continued development of YE’s impact by providing young people with opportunities to engage in YE’s enterprise and financial education programmes building vital skills, developing an enterprising mindset, supporting them to build their future and enabling them to make a positive contribution to their community and society.

As Educational Partnerships Manager you will be a key contributor to the regional educational partnerships team, supporting the team to achieve shared KPIs for the region and the wider organisation.  The role of Educational Partnerships Manager involves working directly with young people and teachers in schools that are delivering / supporting the delivery of our Young Enterprise programmes.

The Educational Partnerships Manager role will suit someone who can work with young people, build rapport and engage young people from a range of backgrounds. You will need to be confident in working within education settings and liaising with school staff, volunteers, and corporate volunteers. This can be a varied role, but a very exciting role as well as very rewarding. Your experience in relationship development and management will help with developing new schools as well as supporting existing school relationships. There is not an exhaustive list but is to provide you with a flavour of the role.

We are looking for:

· A motivated self-starter

· Ability to develop new relationships with range of stakeholders and support existing ones

· Confident and happy in presenting and delivering to large audiences

· Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure

· Excellent manner, rapport and professionalism with young people

· An understanding or experience of managing relationships with volunteers

· A great promoter and inspirer in helping young people achieve their potential

· Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams

You'll be working alongside an experienced and passionate small regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.

Why work for us?

· People-focussed with a friendly and supportive work-place culture

· An active commitment to equality and diversity

· Access to mentoring scheme with a corporate partner

· Generous holiday allowance of 7.2 weeks (pro rata)

· Access to NHS top-up scheme, for money back on expenses such as dental and optical

· Access to an Employee Assistance Programme

· Cycle-to-work scheme

· Group Life Assurance

This is a home-based role, however, will require significant travel in Tees Valley and some travel to parts of North Yorkshire and County Durham so the candidate will ideally live in the area.A DBS will be required. 

To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midday on 2nd August 2024.  Please note applications without a cover letter will not be considered.

Social mobility will be at the heart of Young Enterprise’s future strategy, what measures would you take to ensure that those most in need receive the support of our programmes and services? 

Please prepare a presentation of no more than 5mins to outline your approach with young people, educators and business partners.

Interviews will be held on 13th August.

Although we endeavour to respond to all applications, if you have not heard from us within two weeks of the closing date you should consider your application unsuccessful.

• Do you want to help build a world where everyone feels part of a community?
• Do you have experience of leading volunteers in different projects?

If you answered yes, this could be the role for you!

We’re looking for an experienced, part-time volunteer coordinator to deliver our extensive volunteer programme, featuring our Older People’s Befriending projects, our group assistants, our administrative volunteers and other volunteer opportunities. 

What we do

Time & Talents is a lively, busy community centre in the heart of Rotherhithe. Set in a leafy heritage building and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with volunteering and children and families’ projects. Time & Talents is well-known for supporting isolated and lonely older people in the area. Our volunteer Befriending scheme is more than 40 years strong and helps around 75 housebound older people each year to have social contact they can rely on. Cycling Without Age (CWA), a newer branch of our volunteer work based on a Danish model, has transformed into Bicycle Befriending since the pandemic. Bicycle Befriending pairs trained cyclists with older people for regular rides round the parks in our specialist trishaws. The trishaws are also a big hit at our events! In addition to the Older Adults programme needs, we need volunteers each week to support our community groups and our administrative needs. Corporations often want to volunteer as teambuilding events or to help with our community offer, and this role plays a lead role as first point of contact for those queries as well. We are building our volunteer-driven offer whilst staying focused on our aims: ensuring that everyone feels part of a community and that no one is isolated or lonely.

The role

In this role, you’ll:

• Develop volunteering roles and projects in line with T&T’s aims across programme areas.

• Support programme areas to develop their volunteer roles and recruit, train and support those volunteers.

• Develop and coordinate the befriending and CWA projects at Time & Talents, including recruitment, training and support of volunteers and service users in these projects.

• Act as first point of contact for corporate volunteering inquiries.

About you

You have a track record in driving the excellent delivery of grant-funded community programmes in the third sector. You’re an emotionally resilient and experienced team leader with a growth mindset and plenty of grit. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. You have experience of fundraising and maybe other types of income generation. You have strong relationship building skills – internally and externally - and build trust and credibility easily. You are passionate about the power of community to connect and support people.

About us

We are an energetic, experienced, and passionate team of 18, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years. This role is part time, with flexibility for regular evening and occasional weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job,please get in touch and we will be happy to speak with you. The closing date is 09:00 Monday 5th August 2024. 

ABOUT THE ROLE

The role of Volunteering Manager will work to review and expand Concordia’s Volunteering programmes to ensure a variety of attractive opportunities both in the UK and abroad. They will ensure effective management and administration of all opportunities, initiate new partnerships with UK charities and hosts, and represent Concordia at international events and network meetings.  

This role requires an individual with highly effective organisational and administrative skills, as well a strong aptitude to identify and act on new opportunities.

We are looking for a creative individual who possesses high standards, and a commitment to  quality volunteering placements. The right candidate will communicate with passion and enthusiasm and have the ability to manage multiple tasks simultaneously.

ROLE OBJECTIVES

• To maintain, review and develop current Concordia volunteering programmes and partnerships
• To actively research & seek out new partnerships for hosting volunteers coming to the UK and UK volunteers travelling overseas
• To ensure the creative promotion of inclusive and appealing volunteering opportunities to a wide audience
• Responsible for the recruitment, training and management of voluntary coordinators for delivery at our UK and overseas volunteering projects.
• To establish effective and proportionate user-led processes to ensure the smooth administration and induction of new volunteers
• To ensure effective monitoring and evaluation systems are in place and to ensure regular summary reports of impact and statistics are produced.
• To provide clear information, support and advice for all volunteers travelling abroad/coming to the UK
• To develop and maintain excellent  working relationships with colleagues and other stakeholders, locally and internationally
• To coordinate delivery carefully and within budget
• To work with the senior team to ensure financial sustainability of programmes and responsiveness to new project and funding opportunities
• To deliver or commission volunteer training as required
• To input and manage personal and sensitive data, keeping all individual records up to date
• To work according to all Concordia’s policies, including data protection, health and safety, equity, diversity and inclusion and safeguarding
• To be available to work evenings, weekends and residentials where necessary
• To be a team player working cohesively with Concordia colleagues, volunteers and supporters
• To undertake duties and provide support to the Head of Youth Programmes on other tasks and activities as needed.

PERSON SPECIFICATION

Essential experience:

• Highly organised professional with the ability to develop and maintain strong relationships with stakeholders.
• Significant experience in establishing and maintaining impactful international volunteering schemes
• Experience of creating new ambitious and inclusive programmes and opportunities for people of all ages, in particular young people
• Demonstrable and relevant experience in Health & Safety

Essential technical competencies

• An understanding of the data protection requirements in respect of volunteers
• Excellent IT skills, including experience of using Microsoft Excel and Word
• Experience of web-based platforms for recruiting volunteers and working with CRM databases
• Good knowledge of social media platforms and how they can be used to engage with stakeholders, both existing and potential

Essential Skills

• Ability to set and achieve ambitious targets
• Excellent communication skills in a variety of forms and contexts, including training and presentations
• Excellent administrative, planning and organisational skills
• Ability to work under pressure and to prioritise and manage workloads
• Ability to work on own initiative and in different teams working to the same purpose
• Sound decision-making
• Adaptable, innovative and ambitious in relation to volunteering
• Have an awareness, understanding and commitment to the protection and safeguarding of young people and adults at risk
• Have an understanding of and be able to demonstrate a commitment to Equity, Diversity and Inclusion

Desirable Criteria:

• Charity VISA application processing experience
• Project management
• Emergency First Aid or First Aid at work
• Personal experience of international volunteering or community volunteering

Other

• Willingness and ability to work evenings and weekends as required
• Willingness and ability to undertake travel in the UK and abroad as required
• A full driving license and use of a suitable vehicle

Doncaster Foodbank (Trussell Trust) Ltd is offering an exciting and challenging job opportunity to manage and lead a committed team of 3 employees and over 50 volunteers as we seek to alleviate hunger, restore dignity and offer hope to people in crisis in Doncaster.

Job Title: Volunteer Program Manager
Location: Remote - Geographic area: UK, English speaking
Reports To: Founder / CEO
Salary: 28K
Job Type: Full-time Freelance (Flexible Hours)
Closing Date: 30.07.2024

About Us:
Since 2006, ROLDA has dedicated itself to aiding vulnerable stray animals in Romania, one of Europe s poorer nations. Our mission includes rescue, rehabilitation, sheltering, sterilisation, and education. Our EU-standard shelters, inspired by British designs, can house up to 700 stray dogs, providing them with complete veterinary care and preparation for rehoming.
We have supported over 48,000 animals and built two dog shelters and one for disabled and senior cats. Additionally, we offer small grants to six other charities in Romania and over 40 shelters in Ukraine. We primarily rehome animals in Switzerland, Sweden, and the UK. By addressing the root causes of animal homelessness through neutering programmes and educational initiatives, we have significantly reduced overpopulation, helping over 40,000 cats and dogs in Romania and Ukraine.

Job Overview:
As the Volunteer Program Manager, you will play a pivotal role in shaping the growth and impact of ROLDA through volunteer engagement. This is a remote position that requires strategic thinking, people management skills, and a commitment to achieving our charity’s objectives.

Key Responsibilities:
Volunteer Recruitment and Management:

• Recruit, train, and oversee volunteers to support ROLDA’s various programs and initiatives.
• Develop and maintain a volunteer database using CRM systems to track volunteer activities and engagements.
• Foster a positive and collaborative work environment, building strong relationships with volunteers and stakeholders.
• Provide leadership and necessary resources for successful completion of volunteer initiatives.

Community Awareness and Fundraising:
 Promote community awareness about ROLDA’s mission and activities through public relations and public speaking engagements.
 Organise fundraising activities and events to support ROLDA’s financial goals.
 Collaborate with the Fundraising Manager to support income generation growth.

Operational Support:

•  Maintain effective communication with the UK and international team of ROLDA and its partners, collaborators.
• Assist in developing and implementing operational policies and procedures.
• Ensure compliance with legal and regulatory requirements related to volunteer management and charitable activities.

Abilities and Competencies:
 Experience in managing and maintaining CRM data.
 The ability to be self-motivated with a high level of self-discipline and motivation.
 Clear and concise communication skills.
 Experience in public relations and public speaking.
 Proficient in using digital tools and platforms for virtual collaboration and project management.
 Effective organisation and time management skills.
 Excellent skills in building and maintaining relationships, even in a virtual environment.
 The capacity to work independently and make decisions without constant supervision in a remote setting.
 Passionate about the work of ROLDA with a commitment to animal welfare.

Experience Required:

•  Proven experience in volunteer recruitment and management.
•  Demonstrated success in organising fundraising activities.
•  Strong public speaking and public relations experience.
•  Excellent communication and interpersonal skills.
•  Knowledge of legal and regulatory requirements related to volunteer management in the UK.

Benefits:
 We offer flexible work hours and the option to work remotely to support your work-life balance.
 Join a team dedicated to making a real difference to animals in need and see the direct impact of your efforts.
 Take on this leadership role and gain valuable experience and career growth opportunities.
 Be part of a diverse and inclusive team that values and respects all members.

How to Apply:
Please submit your CV and a cover letter outlining your relevant experience.
ROLDA is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Job Title: Volunteer Coordinator
Salary: up to up to £28,000 per annum
Contract Type:          Fixed Term until 31st March 2025 (potential to be extended)
Working Hours:         37.5 hrs per week
Location:                    Luton
Responsible to: Recovery Community Development Coordinator

What you will be doing?

As a Volunteer Coordinator, you will be responsible for the recruitment, training and coordinating the activity of volunteers with lived experience who will support people completing treatment. You will work collaboratively with the Recovery Community Development Coordinator, to ensure we have a high performing, consistent number of volunteers available across Luton.

We actively welcome applications from people who have lived experience of prison or probation, addiction, mental ill-health, or homelessness, as this is often the reality for those people we support.

You will work in partnership with staff, volunteers, and the people we support to guarantee that we maintain a high-quality service which meets the needs of those engaged.

The successful candidate will commit to working in line with our workplace values which are:

• People first – people are our top priority. We care so everyone can be their best.
• Community – our actions and support help build stronger communities where people can find their place and thrive.
• Transformation – we do challenging work, creating positive change that helps people move on with their lives.
• Excellence – we strive to always be our best, to exceed expectations, to learn from our mistakes.
• Trust – we trust ourselves, our colleagues and those we work with to do the right thing, to show integrity, acceptance, respect and fairness in all we do.

What we are looking for?

• Experience of supervising and appraising staff or volunteers, motivating them and achieving positive outcomes in line with contractual obligations.
• Experience of setting targets an monitoring performance of staff or volunteers.
• High level of relationship skills: Empathy, caring; acceptance; mutual affirmation; supportive and can give constructive feedback to support continuous personal and professional development of volunteers.
• Good IT skills including the use of Microsoft Office applications.
• Excellent communication skills, both written and oral.
• Excellent organisational skills and attention to detail.
• Lateral thinking and problem-solving skills.
• Ability to prioritise own workload and work autonomously and as part of a team.
• Adaptability to changing and emerging needs as the project develops demonstrating flexibility and resilience in challenging situations.
• Experience of data collection, administration and recording procedures with the ability to maintain case notes and volunteer HR notes on a bespoke database.
• Ability to develop reports to showcase the impact of volunteers.
• Experience of building and maintaining strong relationships with partner organisations and developing contacts and networks across a wide range of local services.
• Known when to seek assistance or supervision and how to engage meaningfully in planned supervision.
• Seek to improve own performance, contribution, knowledge, skills and participate in training and developmental activities as required.
• Professional curiosity with the ability and willingness to learn and apply learning to support delivery.
• Professional and values led with integrity, inclusivitiy, and respect for diversity.
• Carry out such other relevant duties, as required.
• Ability to work across Luton to meet service delivery demands when required.
• Full driving license, own car and business insurance is essential.

What we offer?

• Competitive salary with annual salary reviews
• Training opportunities and career development
• 28 days annual leave plus bank holidays
• Christmas closure between Christmas and New Year for all employees
• Life insurance (5x annual salary)
• Reflective practice – a group process that helps us to grow and develop professionally and personally, support us to build resilience and offers the space to consider how to balance work and life pressures
• Company phone and laptop provided to all staff
• Annual awards ceremony and celebration
• Refer a Friend Scheme – You could qualify for a £250 reward voucher if you refer someone you know into any paid, externally advertised position (permanent or fixed term) within CLI.

Overview

At CLI through our dedicated support services, peer-led mentoring, and practical and emotional support, we help people who have experience of the criminal justice system, addiction, homelessness, and mental ill-health, to recognise their potential as individuals, build their self-worth, their self-esteem and achieve their aspirations.

Our support and mentoring help people build a more fulfilling life and see how they can become part of, and positively impact, their community.

We work in partnership with other organisations that are striving to deliver positive impacts, support change, and share our commitment and values.

And we actively welcome those with lived experience of offending, addiction, homelessness, or mental health issues as part of our team. Where others see risk, we see opportunity.

We believe everyone deserves to feel valued, to be happy, to belong.

To apply for the Volunteer Coordinator position, please read the job description/person specification and submit your completed application from by 17:00 31st July 2024.

Community Led Initiatives is an Equal Opportunity Employer and welcomes applications regardless of race, nationality, ethnic origin, sex, marital status, disability, or age. All applicants are considered based on their merits and abilities for the job. All posts are subject to enhanced DBS checks however it will not be used to discriminate unfairly against any individual. We actively promote equality of opportunity for all with the right mix of talent, skills, and potential and welcome applications from a wide range of candidates, including those with criminal records.

Working for a small , resident led , community organisation your role will be to develop and deliver a range of projects and activities for local residents . You will have experience of similar work in a community setting and be responsible for managing an existing portfolio of projects and staff . You will work to develop partnerships with a range of local organisations , both statutory and voluntary , with a view to deleloping new projects and representing resident's interests . You will also undertake some fundraising and deputise for the Chief Executive as required.