Volunteer coordinator jobs

Are you passionate about empowering young people and making a difference in your community? We’re looking for a dedicated and proactive Homelessness Prevention Coordinator to support young people in need, offering guidance, support, and opportunities for a brighter future.

As a key part of our team, you'll work alongside young people to provide homelessness crisis support when needed. You’ll get to meet and engage with volunteers, partners, and the wider community, helping to reduce youth homelessness through education, life skills, training, and collaborative partnerships.

The Homelessness Prevention Co-ordinator will support young people by assessing their housing needs, facilitating placements, liaising with our volunteer hosts and providing crisis support where necessary. This role involves partnership working with other agencies, delivering life skills training, and promoting available services to reduce youth homelessness. The successful candidate will also play a key role in community engagement through education programmes and events.

Key Responsibilities

• Conduct homelessness assessments and facilitate placements for young people.
• Provide crisis support and safeguarding interventions as needed.
• Host recruitment, training, and support sessions for our volunteer hosts.
• Capture data, maintain databases, and produce reports on our services.
• Develop relationships with housing partners and other agencies and promote service availability.
• Deliver life skills training and educational programmes, including school homelessness assemblies.
• Develop move-on housing options in collaboration with partners.
• Manage and contribute to youth ambassador programmes.
• Attend events and networking forums to represent the organisation.
• Co-ordinate with team members to maintain and improve homelessness prevention services.
• Recognise, record, and report safeguarding concerns effectively.

Job Purpose

This is an exciting time to be joining Barnsley CVS and the development of its volunteer offer, working closely with the Barnsley Refugee Advice Project to ensure best practice.

The main purpose of the role is to facilitate better integration of refugee’s, migrants, and asylum seekers into community life in Barnsley using the vehicle of volunteering as a means of supporting this.

You will be responsible for building a strong and trusted relationship with the refugee and asylum seeking community; ensuring potential volunteers are well supported to easily access volunteer roles in Barnsley and playing a significant role in community cohesion. You are likely to provide support through 1-1 support, small group sessions or carefully worded website adverts and information.  Alongside this, you will work closely with voluntary and community sector groups to help them develop appropriate opportunites, ensure good practice and create a network of trusted organisations.

You will need a passion for volunteering and inclusion, patience to work with vulnerable communities and the ability to communicate with a diverse range of people in both a written and spoken context.

 

Main duties

Individual support

· Providing direct support to individuals from Barnsley refugee, migrant and asylum-seeking community to find community-based volunteering roles

· To support the potential volunteer through the application process

· To support the potential volunteer through the recruitment and selection process

· To provide support to the volunteer during the settling in period

Support to organisations

· To work with organisations to ensure that volunteer policies and procedures are inclusive

· Work with organisations to provide high quality support to volunteers from the Barnsley refugee, migrant and asylum-seeking community

· Provide support and guidance in relation to obtaining DBS and equivalent checks where necessary

· Provide information, advice, training and assistance to organisations on the implementation, management and monitoring of volunteering activities

Collaboration

· The post-holder will be expected to work in collaboration with the Barnsley Refugee and Advice Partnership

· To attend the migrant drop-in and work in collaboration with the partners of the migrant network

· To work in collaboration with other Volunteer Coordinators both internally and externally through attendance at the Volunteer Coordinators / Managers meetings hosted by Barnsley CVS

· To attend workshops, group meetings, market places to help network and promote the volunteer services of Barnsley CVS

· To create reports reflecting the progress and learnings of the project to both report to the local authority and to assist in development

Responsibility for increasing the number of volunteers, including those with lived experience, developing the volunteers we already have and spending time developing training and supervision opportunities to retain and support our volunteers.

About Slough Foodbank

Slough Foodbank believes that no one in the community should have to face going hungry. That’s why we provide three days’ worth of nutritionally balanced, emergency food and support to local people who are referred to us in food poverty crisis. We are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK.

Last year we provided 12,147 emergency food parcels, which was a 7% increase on the previous year. In addition to providing food and basic toiletries, we try, by means of signposting and monitoring and discussions with the supporting referrer to give a helping hand through a crisis.

Job purpose

We’re seeking an experienced Volunteer Coordinator to manage the recruitment, training and ongoing support of our team of 130 Volunteers. You will have excellent communication and organisation skills whilst at the same time being sensitive to volunteers and their needs and have an encouraging approach. Our reach is culturally diverse and you’ll work with people who have varied experiences. Are you excited to make a real difference in the local community?

Main duties & Responsibilities

The Volunteer Coordinator has responsibility for increasing the number of volunteers, including those with lived experience, developing the volunteers we already have and spending time developing training and supervision opportunities to retain and support our volunteers. The role is varied and responsibilities include:

• Volunteer Recruitment
• Volunteer Training and Wellbeing
• Managing our corporate volunteering projects
• Volunteer Communication
• Manage Volunteer Administrator and oversee management of volunteer rotas and administration
• Being part of voluntary network within Slough and attending meetings and workshops where appropriate
• Analysing data and writing reports to provide information on impact of volunteering

The Volunteer Coordinator will report to the Foodbank Manager.

Remuneration and how to apply

Part time, 21 hours per week based in Slough.  2-year Fixed Term Contract.

Salary: £20,420 per annum.

Closing date: Friday 18th April. We may appoint earlier if the right candidate applies.

This role will be subject to a DBS check and requires a driving licence.

Slough Foodbank is a faith-based charity but applicants of all faiths and none will be considered. The charity is motivated by Christian principles, follows biblical values and has strong associations with local churches.

Offering services across three sites in Worksop, Doncaster and Mexborough Aurora Wellbeing offers a unique service bringing together health and heritage to provide support for local people affected by cancer, and long-term health conditions. We encourage people to be active participants in their wellbeing, working together to improve physical and emotional health.

Charity Core Purposes: ‘The promotion of good health and wellbeing by assisting in the relief of symptoms and the improvement of the quality of life by providing supportive services to those who have been diagnosed with or affected by cancer and long-term conditions and providing support, information and education on the benefits of receiving complementary and holistic therapies as well as to build awareness of the links between heritage and good health and wellbeing, education and research of wellbeing to the general public as a whole.

Main Purpose

The Volunteer Coordinator is responsible for coordinating volunteer recruitment and selection, using innovative opportunities to engage with others and encourage participation. The postholder will be involved in all elements of the volunteer journey, including recruitment, selection, training, stewardship, recognition and exit; whilst maintaining accurate records within the volunteer management system.

The Volunteer Coordinator will also support staff with the management of volunteers, in their areas, helping to resolve day-to-day issues encountered by volunteers, and build and maintain engaging relationships with volunteers, ensuring they have a positive and meaningful experience.

Working with a range of teams across three sites , the Volunteer Coordinator provides expert support and guidance to staff on the effective stewardship, engagement and management of volunteers. They will also work with colleagues to identify and develop opportunities for volunteer involvement, matching volunteers to need.

This role requires high levels of emotional intelligence, creativity, drive and initiative, and a positive attitude to working with a variety of people at all levels. This role may involve occasional evening and weekend working, with some travel across three sites. This post is subject to a successful DBS check.

Could you be our new Volunteer Coordinator?

Who we’re looking for

Are you dynamic and resourceful? Are you motivated by helping people to help themselves? Can you enthuse a volunteer team to support people experiencing complex and emotionally demanding issues? We’re seeking a Volunteer Coordinator to maintain and develop our services from our offices in the Royal Courts of Justice and Central Family Court.

You will be an excellent communicator, as well as a practical, well organised and hardworking individual, preferably with experience in the voluntary sector or equivalent transferable experience.

Reporting to the Head of Service Delivery, you will be responsible for recruiting, training and supporting volunteers to deliver a service to Litigants in Person, facilitating day-to-day operations, and building and sustaining relationships with key contacts at our partner university and the national court service. 

Volunteering Coordinator 

£28,725 FTE or £17235 Pro rata + 7% pension contribution  

Shrewsbury, Shropshire - flexible, hybrid working 

21 hours a week 

Permanent 

Closing date: 9am on 10th April 2025
Interview dates: 10th April 2025 onwards

We’re looking for a Volunteering Coordinator to join our team! 

We're looking for someone to ensure we have skilled and motivated volunteers supporting all areas of the Trust’s work. You'll support a thriving network of local branches and community groups all aiming to tackle the biodiversity and climate crises and well as inspiring action for nature.

While delivering this role, the postholder will need to work with due regard to Health and Safety, the UK General Data Protection Regulations, the Fundraising Code of Practice, Safeguarding and other policies and procedures. 

We’re looking for those who: 

• Have a passion for nature and volunteering

• Have worked with communities or networks to empower action

•  Have volunteer management experience

• Understand the motivations of volunteers as well as the health and safety needs of working with volunteers

• Have a track record of managing people 

•  Are top class administrators

• Are people persons: able to communicate clearly, forge excellent working relationships with a wide range of people and have difficult conversations where needed 

• Are computer literate with MS Office and database experience

•  Hold a full UK driving licence. 

The Trust is committed to building an equal, diverse and inclusive workforce. We encourage applications from a diverse range of suitably qualified candidates.  Please let us know if you require any adjustments to make our recruitment process more accessible.

Why work for us - benefits we offer:

• 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff) 

• Salary sacrifice benefits 

• Life assurance 

• Generous pension - company contribution 7%, employee contribution 3% 

• Enhanced Sick Pay 

• Flexible working policy 

• Employee Assistance Programme 

• Staff discounts 

• Employee away days 

• Coaching

• Support with training and development to assist career progression

• Inclusive & supportive work atmosphere

Safeguarding:  

Shropshire Wildlife Trust is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo reference checks with past employers and Disclosure and Barring Service checks at the appropriate level

No enquiries from agencies or for further advertising will be taken.  

About us:

Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues. 

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Volunteer Coordinator

Salary: £29,062 per annum

35 hours per week average (flexible – would consider reduced hours)

25 days A/L + contributory pension scheme

Birmingham Settlement is looking to recruit an energetic and adaptable individual to help us develop and build our volunteer offer across the organisation.

This is a great opportunity for someone who is passionate about people and volunteering. Working across our bases in Kingstanding, Ladywood and Newtown as well as our Floating Community Hub, the ‘Ellen Gee’, and our 3 charity shops (Sutton, Boldmere, and Wylde Green), you will deliver several core objectives of our new National Lottery Reaching Communities “Connected Communities” programme, by developing and coordinating meaningful volunteer roles that make a difference.

In this key role, you will be recruiting volunteers, supporting their induction and helping us to celebrate the wonderful contribution that volunteers make to our charity. You will ensure that volunteers are well equipped to carry out their roles competently and confidently as well as support existing volunteers and ensure processes and procedures are firmly embedded.

You will work with our teams to develop new volunteer-led activities that achieve positive outcomes aligned with our organisational aims and objectives, and monitor, measure and communicate the impact volunteers make to the ‘Settlement – and beyond.

We are looking for a proactive candidate with proven experience and a strong background in volunteer and people management. You will need excellent organisational skills, experience of community engagement, be skilled in building relationships, have close attention to detail, and a passion for working with people.

For an informal chat please call Theresa Gniadkowski 

 No agencies please.

 For an application pack visit our website or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Birmingham B44 9SH.

Closing date: 12 noon, Thursday 1 May 2025

Interviews:  Friday 9 May 2025

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

Volunteering Coordinator  

Reporting to: Volunteer Recruitment Manager 

Salary: £24,570 - £25,340 pro rata  

Hours: Flexible between 30-37.5 hours per week  

Terms: Permanent, 25 days Holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution  

Location: Bristol with occasional travel 

Closing Date:  9:00am 14th April with interviews being held on 21st, 23rd and 24th April, however applications will be reviewed as they are received and FSSW may close the role at an earlier date.

About FareShare South West 

FareShare South West (FSSW) joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity and routes out of poverty for people across the south west. Our supportive volunteering and employability programmes offer local people the opportunity to thrive. 

By joining us, you’ll be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet. 

FSSW is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people and many others. 

Purpose of the role:  

Volunteers are the backbone of our operation at FSSW, we recruit over 350 volunteers from a myriad of backgrounds, who make up around 90% of our team. The volunteers help with every aspect of the operation from driving our vans, picking orders to administrative duties.  They gift their time to FSSW for many reasons including wanting to be part of the solution to food waste, ensuring perfectly good in-date surplus reaches people in need, giving back to their local community or some are looking for professional and/or personal development.

We have built a volunteer programme which supports a wide demographic of people. This role will primarily lead on: 

Rota and Data Management 

• Work with the Warehouse Managers and the wider FSSW team to ensure the roles advertised reflect the needs of the operation 

• Work with the Volunteer Recruitment Manager to ensure the rota is filled and monitor patterns, themes or fluctuations.

• Attend any required meetings with the operations team around volunteer roles, rota, and retention.

• Ensure the CRM system (Salesforce) is kept up to date

• Maintain volunteer information and confidentiality, ensuring compliance with GDPR and safeguarding policies 

Recruitment and Retention Support 

• Support the Volunteer recruitment manager in aspects of the recruitment process including responding to enquiries, inductions and developing the volunteer retention and recruitment plan.

• Work with the wider FSSW team to support and develop volunteering opportunities for corporate supporters and food partners 

• Work with the Head of Department, volunteering team & employability teams to feed into volunteer and employability programmes 

• Analyse and monitor volunteer retention, noting positive reasons for moving on and be part of developing strategies to improve retention  

Communications

• Respond to/answer any enquiries/communications via telephone, email, in person or via inhouse IT/systems 

• Respond to volunteer no shows or gaps in the rota to solve any connected issues 

• Be part of delivering an ongoing internal communications plan to ensure staff and volunteers are up to date with plans, developments and activities involving volunteers

• Work with the communications and volunteering teams to actively engage and promote the volunteer programme across Bristol   

Volunteer experience and pastoral care

• Maintain a positive and supportive volunteer programme and experience 

• Lead on volunteer wellbeing throughout the shift and provide appropriate support where needed 

• Host corporate volunteering days across Bristol 

• Support and progress the volunteers FSSW journey and experience to create positive community impact and support volunteer retention 

• Work with the volunteer team to develop opportunities within the volunteer shift or events that enhance the volunteer experience, wellbeing, and retention.

• Ensure volunteer policies, procedures, and risk assessments are adhered to, including safeguarding with vulnerable adults 

Person specification – knowledge, skills, experience, and values:  

It is not expected that the successful candidate will necessarily have all the following criteria. FareShare South West is committed to helping individuals develop professionally and personally, and your application is encouraged.

Essential 

• A working knowledge of the voluntary sector and/or experience of carrying out voluntary work 

• An understanding of what drives volunteers 

• Experience managing and supporting volunteers and/or teams 

• Ability to establish and develop positive relationships with volunteers as well as a range of external partnerships and beneficiaries 

• Excellent organisational and time management skills to prioritise work, handle conflicting demands and meet tight deadlines 

• Working knowledge of software packages and databases and good IT skills   

• Ability to contribute data to and write reports for internal management purposes 

• Ability to inspire and motivate volunteers across the organisation 

• Willingness of occasional travel and work outside of standard working hours for specific events/requirements.

• An interest in and commitment to FareShare South West’s mission and core values 

• Integrity and sensitivity to vulnerability issues and different support needs 

• Excellent communication, presentation, and interpersonal skills with volunteers 

Desirable 

• Ability to remain calm and solution-focused under pressure 

• Ability to follow processes with an attention to detail  

• Ability to analyse workforce requirements and targets 

• Administration experience, including database and record-keeping 

• Experience of supporting the pastoral care and professional development of others   

• Driving Licence 

Why work for FareShare South West? 

• Real Living Wage employer 

• Benchmarked pay scales 

• Employee Assistance Programme – free advice and counselling 

• Access to a free professional coach 

• Annual budget for personal development training for every staff member 

• Staff wellbeing group 

• Inclusive, welcoming culture 

• Rewarding roles with genuine positive impact on the environment and local people through food, volunteering and employability skills 

We actively encourage applications from people of all lived experiences, including but not limited to people from the global majority, LGBTQIA+ people, disabled people, a working-class background, not from a University-attending family. We value the positive impact that wide representation has on FareShare South West. 

We want to work with you to make sure that the recruitment process is accessible for you. If you have any questions about the post, please contact Samantha Robinson and Kate Meyler at 0117 954 2220 to let us know how we can support your access needs. 

To apply please send your CV and a cover letter explaining why you would be a good fit for the role.

  

Independent Volunteer Coordinator

Permanent with funding until 31st March 2026

17.5 hours per week

£26,100 per annum / £13,050 pro rata (plus allowances)

Location Wythenshawe ( travel required across Cheshire East and Cheshire West)

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our Children and Families Directorate specifically within Cheshire Children's Rights.

TYPE OF PERSON WE ARE LOOKING FOR

We are currently looking for an experienced practitioner to join our dynamic, ambitious team.

A key part of this role will be your ability to engage successfully with young people, volunteers and other professionals.

KEY SKILLS AND COMPETENCIES

In order to be successful in this role, you must have:

-A full UK drivers license and have access to your own transport.

-Excellent communication and organisational skills.

-Experience of working with young people and in particular have knowledge around issues Young people who are Cared for may be facing.

INFORMATION ABOUT THE CHILDREN'S SOCIETY

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is midnight on 20th of April 2025. If after 14 days we have received enough applications for this role, we reserve the right to close this vacancy from the 7th April onwards.

Interview date TBC

IN1

Wellbeing Activities and Volunteer Coordinator

This charity has an exciting opportunity as Wellbeing Activities and Volunteer Coordinator to make a real difference to asylum seekers and refugees in the Reading area.

Position: Wellbeing Activities and Volunteer Coordinator

Location: Reading

Hours: Full-time, Office based with an immediate start 

Contract: 1-year contract – renewed subject to funding

Salary: £25,584 pro rata + 6% pension

Closing date: Tuesday 15th April 2025, the client will be interviewing on a rolling basis and may close the role early. 

Benefits: 25 days annual leave plus bank holidays (additional day per year of employment, max 5 days), cycle to work scheme, confidential counselling support and welfare days.

About the role: 

As the Wellbeing Activities and Volunteer Coordinator, you will manage the recruitment and support of volunteers and run projects and events aimed at supporting asylum and refugees in engaging in social and wellbeing activities, building networks, and getting to know the local area. Through a programme of holistic activities including, wellbeing activities, language support, employment support and cultural / community activities. 

The Wellbeing Activities Coordinator and Volunteer Coordinator will introduce and support clients to different activities that will improve the mental health and wellbeing of asylum seekers and refugees through reducing isolation.

Key areas of responsibility include:

Wellbeing Activities

• To run the weekly drop in centre. 

• To plan and run different client activities & events promoting wellbeing and integration. 

• Organising group activities to bring people together, provide opportunities to make social connections and reduce isolation. By running creative activities such as music, arts and crafts, social events, trips and other programmes as agreed with the line manager. 

• Run at least three information sessions about mental health and access to treatment for refugees and asylum seekers in Reading. 

• Liaise and communicate with other projects and organisations in Reading as appropriate, signpost and refer clients to group activities, and advertise programmes to promote maximum participation. 

• To promote activities and events amongst the client group through appropriate means (emailing, texting posters, fliers, word of mouth)

Volunteer Coordinator

• To recruit and select suitable volunteers in line with the policies and procedures. 

• To liaise with other staff members on recruitment needs for volunteers.

• To support staff members who themselves manage volunteers regarding any volunteering issues.

• Be the contact point for volunteers 

• To deliver basic induction training for volunteers and appropriate ongoing and ad hoc training in coordination with staff members. 

• Ensure appropriate and regular supervision meetings are held 

• Maintaining and developing projects managed by volunteers and supporting volunteers in this process.

About you:

The role would suit someone who is confident in communication, has some cultural awareness and can uphold the values of the charity. All candidates should have strong ethical standards, and team spirit and be passionate about working with asylum seekers and refugees. You will have practical IT skills, be able to work to strict deadlines and have good organisational and methodical skills.

Key skills required for this role:

• Ability to work from the office – Reading

• Knowledge and understanding of the voluntary/community sector 

• IT experience in using Word, Excel, email, database management 

• The charity encourages applications from people with lived experience of being a refugee but this not essential

• Experience managing volunteers and running group activities

• Good organisational skills and ability to set up new systems

• Excellent communication skills in networking, speaking and writing 

• Ability to empathise and work co-operatively with all stakeholders 

• Experience of being a volunteer (desirable)

• Experience of working with refugees and asylum seekers (desirable)

• Knowledge of the asylum process and refugee issues (desirable)

About the organisation: 

The employer is a charity in Berkshire that offers comprehensive assistance to refugees, including free legal advice through IAA (formerly OISC) accredited solicitors, integration support via a drop-in centre, social activities, and a refugee football team. They also engage in advocacy and campaigns for refugee rights. The organization encourages community involvement through fundraising, volunteering, and membership. They have made significant impacts, such as providing extensive casework support and distributing food parcels.

The employer aims to be an equal opportunities employer and welcomes applications from all sections of the community.

You may also have experience in areas such as: Learning and Development Coordinator, Recruitment, Volunteer Coordinator, Volunteer Lead, Wellbeing Officer, Wellbeing Lead, HR Officer, HR Lead, Opportunities Officer, Community Coordinator, Placement Coordinator, etc. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Salary: 

£ 13.72 per hour

£ 25,862.5 full time equivalent

Hours:

36.25

Location:

Cheshire based (WFH) + travel across Cheshire/Castle Community Centre

Accountable to:

HR Manager

Role summary

Age UK Cheshire works with older people to support them in living their best life…

· relieving loneliness, so that older people feel connected,

· combatting poverty, so that older people have enough to live on, and

· increasing independence, so that older people can live the lives they want to lead.

The Volunteer Coordinator’s primary focus will be to grow our volunteer programme and act as the first point of contact for all stakeholders for volunteering enquiries. You will be adept and motivated about working with and onboarding volunteers and at building relationships with other organisations, community groups, and networks to enhance the volunteer programme’s reach and impact.

This role will work collaboratively with colleagues in ensuring volunteers feel valued, supported and equipped to contribute meaningfully at every stage of their engagement with us. The role requires successful coordination of volunteer onboarding, training, databases, and supporting the leadership team by providing accurate and timely reports.

The post holder will be responsible for taking ownership of our volunteer programme, build on our existing strategies, ensure helpful resources, plan engaging training sessions and bring a people-focussed mindset to everything you do.

The role will also include administrative support to client facing services teams and finance (2 days a week, 1 day based at Castle Community Centre, Northwich). This includes managing receipt of postal donations, issuing thank you letters, issue of key information documents to service users, managing finance audit trail.

JOB DESCRIPTION

First point of contact

1. Serve as the first point of contact for volunteering enquiries across the organisation and build strong relationships with volunteers and other stakeholders.

2. Proactive ownership of recruitment, onboarding, training and support of volunteers.

3. Matching volunteers to opportunities that suit their skills.

4. Be the identified lead for the organisations volunteer programme, developing strong links with partner organisations, and keeping up to date on national volunteering best practice and legislation.

Service Delivery

5. Leading, planning and delivering recruitment drives alongside line managers across multiple platforms, including attendance at identified community events across Cheshire.

6. To build strong relationships and use a variety of communication methods to engage and retain volunteers, including updates to our Volunteer Central SharePoint site so that volunteers feel well supported, included and informed.

7. Ensuring best practice in volunteer management by upskilling and supporting line managers in volunteering priorities.

8. To strengthen the volunteer recognition process across the organisation.

9. Carry out pre-volunteering checks, including references and Disclosure and Barring Service (DBS) checks where appropriate

10. Ensure there is appropriate support and training for volunteers through regular informal contact and more structured reviews.

11. Site visits across locations to support volunteers

Services support

12. Review volunteering processes and procedures and implement systems, providing appropriate support to other coordinators to ensure a consistent approach to volunteering across the organisation.

13. Updating and maintaining volunteer support and inclusion systems to ensure accuracy, accessibility, and regular updates.

Performance

14. Maintain accurate records of enquiries, referrals, and outcomes, ensuring data is comprehensive and can be used for monitoring, evaluation, and future service development.

15. To collaborate with line managers on developing our volunteer database to ensure all key information is recorded to provide accurate and timely reports.

16. Identify emerging issues and trends based on enquiries and report these to senior staff for further action or policy development.

17. To monitor and evaluate activities including volunteer surveys, conversion and leaver data and contribute to reports for evaluation and monitoring as required.

Administrative Duties

18. Support front line services, printing and posting information packs to clients and potential clients

19. Organise and scan donations and other client communications received in the post and to admin' email. 

20. Issue thank you letters to donors and respond to general enquires received by email to central email addresses.

21. Support the Governance Support Manager and Exec Assistant in ensuring head office based compliance for Fire and H&S. 

General responsibilities

22. Collaborate with colleagues across the organisation to ensure enquiries are handled efficiently, and volunteers are directed to the appropriate services.

23. Adhere to Age UK Cheshire’s policies on confidentiality, data protection, and safeguarding.

24. Undertake any other relevant duties as required by the Chief Financial Officer or senior staff.

General

25. Uphold the organisation’s core values and act as an ambassador for Age UK Cheshire, demonstrating respect, empathy, and professionalism in all interactions.

26. Take personal responsibility for health, safety, and wellbeing, ensuring compliance with organisational policies and health and safety regulations.

27. Promote diversity and inclusion, fostering an environment where individual differences are valued and equality of opportunity is upheld.

28. Foster collaboration, communicate openly with colleagues, and contribute to continuous improvement initiatives to enhance service delivery and organisational effectiveness.

29. Take responsibility for personal development, adhere to organisational policies and legal requirements, ensure safeguarding, confidentiality, and data protection standards are met, and undertake any other duties as required to support the organisation’s goals.

PERSON SPECIFICATION 

Essential

 a. Experience in project management and successfully recruiting, engaging, and supporting volunteers.

 b. Ability to motivate, inspire and retain volunteers.

 c. Strong organisational skills and leadership skills.

 d. Excellent verbal, written and ITC communication skills, including telephone and email communication.

 e. Good understanding of issues facing older people, carers, and disadvantaged groups.

 f. Ability to work independently and prioritise tasks in a fast-paced environment.

 g. IT skills, including experience with databases and Microsoft Office applications.

 h. Knowledge of data protection, confidentiality, and safeguarding policies.

 i. Ability to work effectively as part of a team and with external partners.

Desirable

 a. Experience of using a CRM or case management system (e.g. Charity Log).

 b. Knowledge of the voluntary sector and inter-agency working.

GENERAL:

 a. Have use of a car, full driving licence, and ability to travel across Cheshire in the course of the role.

ADDITIONAL INFORMATION

HOURS:

The contracted hours for this role are 36.25 hours per week, typically worked Monday to Friday. However, both the specific working days and the daily hours within this timeframe can be discussed and agreed upon, based on operational needs

Out-of-office hours activities may be an aspect of this role.

CONTRACT:

All new staff are subject to a six-month probationary period. 4 weeks’ notice is required to terminate employment by either side i.e. the employee or Age UK Cheshire. During the probationary period, one week’s notice is required by either side.

HOLIDAY ENTITLEMENT:

From the 1st January to 31st December the basic annual entitlement for full time employees is 25 days, plus an entitlement to Public Bank Holidays and a discretionary entitlement to 1 extra day awarded by the Trustees. Part time staff will have their entitlement pro-rated according to the number of hours they are contracted to work.

CRIMINAL DISCLOSURE:

The post holder will be subject to police checking by the Disclosure and Barring Service (was CRB) Enhanced Disclosure.

PENSION:

Age UK Cheshire has an automatic enrolment workplace pension scheme pension scheme in place for eligible employees.

HEALTH CARE:

Age UK Cheshire offers a Health Care Cash Plan and staff are entitled to receive healthcare benefits.

Age UK Cheshire is a Mindful Employer and positive actions will be taken to ensure that people will not be excluded from working for the organisation because of their age, race, ethnicity, faith, marital status, sexual orientation, gender, physical or mental health.

 Charity No 1091608.

You’re passionate about engaging communities and connecting people with meaningful volunteering opportunities and enjoy using creativity, marketing, and social media to inspire action.

As Local Volunteering Attraction Coordinator, you'll play a key role in promoting volunteering and driving new volunteer applications to support and grow our services. Working flexibly and independently, you'll engage with local communities, build relationships with organisations, and use a range of marketing and outreach activities to encourage people to get involved. You'll need to be adaptable, self-motivated, and comfortable working both independently and as part of a wider team, using technology to stay connected.

You'll develop and implement strategic recruitment plans, using a mix of social media, local media, community events, and partnerships to identify potential volunteers. Representing Guide Dogs at events and fairs, you'll raise awareness of our work and inspire people to take the next step in their volunteering journey. Planning and hosting events will be a key part of the role, ensuring that engagement is maximised, and recruitment targets are met.

Collaboration will be essential as you’ll be working closely with Communications colleagues to ensure best value from advertising partnerships and presence on Guide Dogs’ digital channels. You'll also work with internal teams to align recruitment efforts with local and national volunteer targets, supporting regional campaigns and monitoring performance to continuously improve recruitment effectiveness.

To be successful in this role, you'll need experience in volunteer recruitment, community outreach, marketing, or related fields, with a strong ability to engage and inspire others. You'll be confident in delivering marketing campaigns, creating engaging advertising materials, and using data to track and improve recruitment strategies. A degree or formal qualifications in marketing or volunteering would be beneficial, but not essential.

This is a part-time home-based role, working 28 hours per week, with regular travel across Bristol and Somerset and down through Devon & Cornwall.  You’ll need to demonstrate a proactive, flexible approach and willingness to work occasional evenings and weekends to attend key events. The closest office is Bristol.  In this role, you can make a tangible impact in growing an engaged and passionate volunteer community.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

Interviews for this role are planned to take place W/C 21 April.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

You’re passionate about engaging communities and connecting people with meaningful volunteering opportunities and enjoy using creativity, marketing, and social media to inspire action.

As Local Volunteering Attraction Coordinator, you'll play a key role in promoting volunteering and driving new volunteer applications to support and grow our services. Working flexibly and independently, you'll engage with local communities, build relationships with organisations, and use a range of marketing and outreach activities to encourage people to get involved. You'll need to be adaptable, self-motivated, and comfortable working both independently and as part of a wider team, using technology to stay connected.

You'll develop and implement strategic recruitment plans, using a mix of social media, local media, community events, and partnerships to identify potential volunteers. Representing Guide Dogs at events and fairs, you'll raise awareness of our work and inspire people to take the next step in their volunteering journey. Planning and hosting events will be a key part of the role, ensuring that engagement is maximised, and recruitment targets are met.

Collaboration will be essential as you’ll be working closely with Communications colleagues to ensure best value from advertising partnerships and presence on Guide Dogs’ digital channels. You'll also work with internal teams to align recruitment efforts with local and national volunteer targets, supporting regional campaigns and monitoring performance to continuously improve recruitment effectiveness.

To be successful in this role, you'll need experience in volunteer recruitment, community outreach, marketing, or related fields, with a strong ability to engage and inspire others. You'll be confident in delivering marketing campaigns, creating engaging advertising materials, and using data to track and improve recruitment strategies. A degree or formal qualifications in marketing or volunteering would be beneficial, but not essential.

This is a part-time home-based role, working 32 hours per week, with regular travel across Wales.  You’ll need to demonstrate a proactive, flexible approach and willingness to work occasional evenings and weekends to attend key events. The closest office is Cardiff.  In this role, you can make a tangible impact in growing an engaged and passionate volunteer community.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

Interviews for this role are planned to take place W/C 21 April.

 

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

 

Purpose of role:

To work in partnership with the Head of Training and Qualifications and other colleagues to ensure effective delivery, monitoring and Internal Quality Assurance of Bild BTEC qualifications including Certificates and Diplomas.

Role Summary:

The Qualifications Coordinator will be responsible for coordinating the delivery of Qualifications & Diplomas throughout BILD and the RRN and to assist with the vision of becoming the qualification provider of choice for Learning Disability and/ or Autism Professionals and Providers.

The Qualifications Coordinator will lead on Internal Quality Assurance and other processes to ensure that the requirements of awarding bodies/assessment centres are fully met.