Visitor Engagement Jobs

We are looking to recruit four Visitor Experience Assistants to join our team based at our Midlands site. You will join us on a part time, permanent basis, working 1000 hours per year (annualised contract) and in return, you will receive a competitive salary of £11,807.78 per annum.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future - using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

Purpose of the Visitor Experience Assistant role is to:

We are looking for enthusiastic, passionate team members who understand and are committed to providing customer service excellence and who put the visitor at the center of everything they do.

The ideal candidate will have previous visitor facing experience ideally in a leisure or heritage environment. You will need to be a confident communicator, a team player and be able to respond quickly and positively in a changing environment. Being flexible in your outlook is essential as you will be fulfilling a variety of roles at the museum.

You will also support the museum in hosting evening events from gala dinners to sleepovers and outdoor film nights. An understanding of the importance of supporting and fulfilling a ‘host’ role for corporate clients and Museum partners is desirable.

Key responsibilities of our Visitor Experience Assistant include:

• Proactive response to ensuring the highest possible visitor standards are maintained
• Providing a warm welcome to our visitors and enhancing every visitor’s experience at the museum through your engagement with them and your problem-solving skills
• Supporting activities, events, general museum operations and operating the museum’s commercial experiences, 4D theatre and simulator
• Promoting museum services, commercial activities and events to visitors
• Supporting the museum’s fundraising and commercial activities
• Providing a safe and secure experience for everyone
• Being a first aider and fire marshal. Training for both roles will be provided
• Inspire visitors by sharing the Royal Air Force story and the story of the people who shape the Royal Air Force
• There will also be the opportunity to provide tours and talks to visitors

What we are looking for in our Visitor Experience Assistant :

• Willingness and ability to hold a First Aid qualification
• Understands the Museum’s purpose, vision and strategic objectives, and how their role and other roles within the team support their achievement
• Takes ownership and accountability for own behaviour, actions and outcomes and recognises the impact these have on other individuals, the team and/or the Museum

Closing Date: Wednesday 26 August 2024
Interviews will take place on 9 and 10 September 2024

If you think you have what it takes and want to be part of this exciting journey, please click apply now to be re-directed to our jobs page where you can access the application method and details for the Visitor Experience Assistant role. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.

About Reprieve

Reprieve is a UK charity founded in 1999. Reprieve uses strategic interventions to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.

 Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. Thus, Reprieve promotes and protects the rights of those facing the death penalty and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.

 Reprieve’s main office is in London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

About this role

This is an exciting opportunity to join the Reprieve team as our Head of Mass Engagement covering parental leave.

With the support of the Deputy Director of Development, you will lead our fast‐moving and creative Mass Engagement Team to:

- Power Individual Giving and Public Fundraising across multiple channels.

- Engage our community of supporters (currently about 95,000 people in the UK and 9,000 in the US) to donate and take action for Reprieve

- Inspire others to support Reprieve’s work, running campaigns across our social channels.

Our Mass Engagement work is at a pivotal moment. Reprieve’s income from through regular and individual giving, generated largely by email fundraising, has experienced a drop with many of our supporters understandably reassessing their charitable giving in the face of the economic crisis.

You will oversee the delivery and implementation of Reprieve’s recently launched Mass Engagement strategy. You will be energised to bring your skills, experience and knowledge to implement and deliver these plans, testing opportunities to diversify and grow the programme.

The Mass Engagement team works closely with the wider Development Team and colleagues across the organisation, supporting each other to reach their objectives.

About you

You will have a deep level of skill and expertise in mass fundraising, either through Individual Giving, Digital or Community and Events, with demonstrable experience managing a budget and making decisions about the best use of resources to deliver income targets.  

You will be a dynamic leader with management experience and will foster an aspirational and creative environment within your team, while working across departments to ensure our content reflects organisational values, priorities and objectives. You will be able to demonstrate that you can oversee complex work streams and competing priorities, while supporting, inspiring and empowering your team to achieve targets.

Your passion in engaging people in the work of Reprieve; centring the hopes, needs and experiences of people we exist to support, supporting the work of our courageous partners and in furthering Reprieve’s mission, will be evident

Applicants must have the current right to work in the UK.

Salary and duration

The annual salary is £59,226 per annum less any required deductions for income tax and national insurance. This is an approximately 10 month fixed-term contract to cover parental leave, beginning in mid-October.

Reprieve operates a hybrid working model and we require staff to work a minimum of 2 days a week from the London office and the rest of the week from home.  We are open to discussing individual circumstances, as this is a fixed term contract. 

Further details and how to apply

Please see the job description for further details, including a person specifiction and information on how to apply.Applications will be assessed on a rolling basis until 01 September 2024. 

Modern Art Oxford is one of the UK’s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.

Volunteer Coordinator & Studio Assistant
Salary £24,552 Per annum (Pro Rata £19,642)
Location: Oxford, OX1 1BP
Contract: One-year fixed term
Hours: Part time, 4 days per week

The role of the Volunteer Coordinator and Studio Assistant is to provide support for volunteering activity across the organisation and visitor engagement within the new Studio space and Ground Floor Gallery. Based on a community consultation, we recognised a huge need for more space for participation work with local communities.

The Volunteer Coordinator and Studio Assistant will encourage reflective conversations with visitors in a lively, social atmosphere. These interactions play a significant role in building lasting relationships with visitors. Giving guidance and support to volunteers welcoming visitors on the Ground floor, you will create a safe and friendly welcome for everyone visiting the gallery. Ensuring volunteers themselves have a great experience, feel valued and contributions are celebrated.

Essential Skills

• Proven experience of working with volunteers and knowledge of good practice and legislation in working with volunteers.
• Excellent communication skills demonstrating emotional literacy and an ability to support the varied requirements of visitors and volunteers.
• Experience of working with the public and of providing excellent customer service, preferably gained in an arts, heritage or museum environment.
• An understanding of the principles of Equality, Diversity and Inclusion.
• Strong organisational skills
• A flexible, self-motivated, creative and enthusiastic approach with an ability to work independently
• A resourceful and responsive visitor-centred approach.
• Excellent communication and interpersonal skills.
• Experience of assisting or supporting workshops in art galleries and museums.
• Demonstrable experience of working with diverse materials and media.
• Demonstrable skills in using a range of software, including email, spreadsheets and databases.

Desirable Skills

• Experience of managing a team
• Training in First Aid
• Experience using Adobe Suite applications
• Experience of monitoring and evaluation
• Knowledge of safeguarding principles

Benefits

- 25 days annual leave plus eight public bank holidays.

- Employees are entitled to up to a 25% discount in Modern Art Oxford Shop and Café.

- Employee Assistance Programme 

- Cycle and Home & Tech schemes available via BHN extras.

- An auto-enrolment pension scheme is in place with Legal & General. Under pension auto enrolment legislation, the employee will pay 5% (before tax relief) and the employer will pay 3% of qualifying earnings to the Legal and General plan.

About Modern Art Oxford

Modern Art Oxford welcomes more than 100,000 visitors each year with 10,000 attendances in creative learning and participation activities. The organisation’s digital content reaches 450,000 through Modern Art Oxford’s digital channels annually. Through a wide range of high-quality content creation and programming, Modern Art Oxford aims to make contemporary art accessible and engaging to the widest audience and to promote creativity in all of its visual forms. Over the last 50 years Modern Art Oxford has brought some of the world’s most important artists to the city, and the UK, and has developed an international reputation for pioneering emerging and under-represented artists.

Applications must be received by 12 noon Monday 19 August 2024.
Initial interviews planned for 3 September 2024.
Ideal start date 23 September 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Modern Art Oxford is a registered charity and relies on core funding from Arts Council England and Oxford City Council, and the generous support of individuals, trusts and foundations, sponsors, and friends.

No agencies please.

The Reception and Administration Assistant will be responsible for the smooth running of our reception area at The Beacon Centre, ensuring a high-quality experience for all visitors. They will support the Director with a variety of administrative tasks, including managing the bookings diary and general enquiries, and offering clerical support to our groups.

Harris Hill are delighted to be working with a fantastic charity to recruit for a Community Manager in order to be the primary point of contact for all things engagement (fundraising, retail and visitor experience).

This is an exciting role that is people focused, making sure our engagement volunteers and supporters feel part of the charity family, and are appreciated and supported in everything they do. You will be helping brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering as well as looking for new audiences and opportunities.

As a Community Manager, you will be:

• Empowering volunteer engagement crew to do what they do best, engaging the public, sharing the charity vision and growing support for the charity cause
• Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
• A part of an amazing regional team, working collaboratively to shape the future of the charity engagement and provide an outstanding level of care to staff, volunteers and supporters

In order to be successful, you must have experienced :

• Significant experience of engaging supporters, volunteers and the general public in order to generate funds
• proven track record of results delivery.
• Exceptional written and verbal communication skills and engagement skills
• People leadership experience is vital, ideally in leading volunteers in a collaborative environment

Salary: £34,253- 40,298 per annum

Contract type: Permanent, full time

Location: remote role, covering London , Thames and Essex

Deadline: 1st September  

Interview: w/c 9th September

Recruitment process: Cv to  

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are looking to recruit a Retail Assistant to join our team based in London. You will join us on a part-time, permanent basis, working 20 hours per week based at our London site. In return, you will receive a competitive salary of £13,117.10 per annum.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.

Purpose of the Retail Assistant role:

The Retail Assistant will be responsible for performing simulator operator duties and carrying out retail work in the Museum Shop. The ideal person for this position should have excellent customer service skills, a friendly attitude and the ability to multi-task. You must be able to demonstrate ability to deliver exceptional visitor service, ensuring that the experience provided by The Royal Air Force Museum exceeds the expectations of all visitors and that they are delighted with our first-class service and connected with our compelling stories.

This is a part-time, permanent role, working 20 hours per week, 4 hours per day on any 5 days out of the 7-day week, including weekends, evenings and bank holidays.

Key responsibilities of our Retail Assistant include:

• Providing high standards of customer care through pro-active and re-active engagement with visitors
• Operating commercial experiences, and associated tills
• Maximising commercial experiences revenue by actively promoting the experiences and ensuring the they operate at the appropriate times
• Quickly reporting any commercial experiences issues to the relevant people, including liaising directly with external contractors where appropriate
• Ensuring all security and health and safety requirements are adhered to at all times, including the completion and recording of daily and weekly checks
• Operating flexibly across a range of customer care roles
• Accurately cash-up and reconciling tills/EPOS system as required
• Utilising all visitor interactions as an opportunity to promote additional income generation.

What we are looking for in our Retail Assistant:

• Willingness and ability to hold a First Aid qualification.
• Is respectful to colleagues and visitors, asking appropriate questions, listening and appreciating others’ viewpoints and acting in a professional and fair manner
• Uses knowledge and experience to deal effectively with problems and make appropriate decisions.
• Understands the Museum’s purpose, vision and strategic objectives, and how their role and other roles within the team support their achievement
• Takes ownership and accountability for own behaviour, actions and outcomes and recognises the impact these have on other individuals, the team and/or the Museum.

 Closing date for applications: 26th August 2024

 Interviews will take place on: 5th September 2024

If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you!

Painswick Rococo Garden is looking for a well-organised, natural communicator with project and horticultural experience to join the team in a brand-new role, bringing the benefits of gardening to people who may not previously have had access to it.

Working 24 hours per week, the successful candidate will work with our friendly team of staff and volunteers to develop and run a community outreach gardening programme in our gorgeous 18th century garden.  The postholder will be able to enthuse, energise and educate, and will be comfortable building and maintaining excellent relationships with community groups and individuals including neurodivergent young people.

For more details and how to apply, please visit our website.

The closing date for applications is Monday 2 September at 9am.  Interviews will be held during the morning of Wednesday 18 September.

If you love involving your colleagues and local communities in feel-good fundraising and enjoy seeing your endeavours translate into transformations in patient care and colleague wellbeing, then this is the job for you!

LSCft Charitable Fund is the charity linked to the Trust which covers donations for patients, service users, carers and colleague’s wellbeing. 

The post is an important link between the Trust and the local community, facilitating fundraising across corporate and public initiatives, stakeholder and corporate giving and launch our corporate and sponsorship opportunities to local businesses as part of our fundraising plan.

Due to our expansive geography, many of our colleagues who work here are also residents, families of service users and patients, carers for their loved ones and may be service users themselves. Their wellbeing is essential. Raising funds for the Charity will include looking after and enhancing their wellbeing.  

You will require experience of fundraising, bid writing and charity law and display considerable energy and enthusiasm to inspire colleagues, patients, service users, families, visitors and the local community to choose LSCft as their preferred charity in Lancashire and South Cumbria.

You will also work with local businesses, colleagues and volunteer networks to develop fundraising initiatives, activities and events. You will ensure that fundraising ideas and high profile events are in place to generate funds to desired targets in the first year of launch. 

The ideal candidate will have an outgoing personality, extensive fundraising experience and proven ability to create plans, strategies and income across different platforms. You will be a keen people person, be good at motivating, influencing and encouraging charity activities and be confident in your approach and able to work with minimal supervision, taking ownership in this role as our expert in the field of fundraising. 

 Main purpose of post

This role will lead our individual giving campaigns ensuring key audiences see the impact of the charity and are motivated to donate to support the continuation of our work.  It will build on existing successful campaigns, including our Christmas Star appeal, and create new and engaging additions.  You will ensure the donor journey is sensitive, engaging and straightforward and place a high importance on the ongoing stewardship of donors.

You will report to the Head of Fundraising and work alongside our Fundraising Team to ensure plans align and budget targets are achieved. You will work closely with the Campaign Manager and Data Manager to target individual giving effectively across South Yorkshire, Bassetlaw and North Derbyshire. 

This is the perfect role for anyone who loves to plan and see those plans through to completion, who has excellent customer care skills and who is digitally savvy. You will enjoy working as part of a busy fundraising team and collaborating to achieve collective success.

Key Responsibilities  

· Lead and implement the individual giving donor journey to increase the charity’s individual gifts including regular and pay roll giving.

· Lead the creation of fundraising individual giving campaigns to recruit new donors, retain existing supporters and grow reach, engagement and income.

· Lead the development of new individual giving campaigns, working closely with the Campaign Manager, to deliver direct marketing campaigns across various channels, which enhance current supporters understanding of the difference their donation makes and also encourages new supporters to donate to our cause and projects.

· To create new individual giving income opportunities, including introducing a charity lottery.

· Review and evaluate campaigns against income and impact success factors and implement improvements.

· Maximise all gift aid opportunities within the agreed audiences.

· Be responsible for an income target of a minimum of £300,000 per annum.

· Manage relationships with existing supporters to ensure a high level of donor care is achieved whilst achieving and maximising income opportunities.

· Analyse and segment the charity's supporter base, developing appropriate supporter journeys and propositions, and the effective use of supporter data for campaign purposes.

· Utilise digital methods and platforms for new donor acquisition.

· To assist in the delivery of a range of donor, supporter and staff engagement events throughout the year in line with our donor recognition & stewardship plan.

· Contribute to development of the fundraising annual plan to drive forward the charity’s ambitious plans for change and growth in line with the 3 year strategy.

· Ensure that all activities and contacts are managed through the charity’s CRM (Raiser’s Edge).

· Ensure all fundraising activity complies with laws and best practice governing charitable activity, most notably General Data Protection Regulations, Fundraising Regulator Code of Practice and charity law.

· Attend and contribute to team meetings and 'away days' and be an active, invested member of our team.

· Ability and willingness to travel throughout the region to attend charity fundraising events.

· Able to work flexibly, including occasionally working in the evenings and at weekends.

General Responsibilities:

Every employee is required to:

· Adhere to, and comply with, organisational policies, procedures and guidelines at all times.

· Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.

· Comply with the organisational policy on confidentiality, and the General Data Protection Regulations.

· Respect the confidentiality and privacy of donors, guests and staff at all times.

· Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.

· Participate in personal and organisational training and development and performance framework meetings.

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Who you are

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Individual Giving Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.

About you:

· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team

· You will have excellent communication skills (both written and oral)

· Able to manage your own workload and priorities to agreed deadlines

· Participate in and contribute to team meetings

· Co-operate and liaise with colleagues, working in a professional manner at all times

· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.

· Support and encourage harmonious internal and external working relationships

· Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity

Our Total Rewards Package 

Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:

· 27 days (plus bank holidays) annual leave

· Option to purchase additional five working days per year

· Westfield Health level 4 coverage

· 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%

· Up to 2 weeks full paternity pay

· NHS benefits

· Hybrid working

· A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.

· Death in service cover

We are a small, but very dynamic Grants team committed to securing support for the full range of Southbank Centre’s vibrant arts, creative engagement and public programming projects, as well as for large scale strategic initiatives, festivals and capital works. Recent significant bids have included to the Arts Council of England for a groundbreaking new multi-artform orchestral festival being launched next year, and to the Garfield Weston Foundation for our fantastic Schools programme inspiring and engaging children and young people across London and beyond. 

Our team is made up of the Head of Project Funding, who line manages the Trusts & Foundations Manager and the advertised Trusts and Foundations Executive role. We have a friendly, supportive and trusting team culture and one of the most enjoyable parts of our work is that we get to collaborate with so many other teams across the organisation. We’re looking for someone with some experience of fundraising from trusts & foundations in any context. You’ll need to be comfortable taking on responsibilities that range from team admin, through liaising across teams to gather information and craft compelling reports and applications, to prospect research and maintaining relationships with funders both in writing and at face to face meetings and events.

If you enjoy getting into the nitty gritty of managing and presenting information, feel you have strong communication skills, particularly in writing persuasive cases for support, and want to support a world-leading arts institution in its mission to democratise arts & culture for everyone from anywhere, we’d love to hear from you!

Please download the job description from our Career page, to learn more about this position.

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. 

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff. 

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.

Southbank Centre

The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.

Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.

The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.

Our Artistic Mission

The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.

At the Southbank Centre we believe in:

Creating welcoming spaces

• Because upholding respect, safety and belonging is at the heart of vibrant teams and communities. 
• This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.

Making wonderful experiences together

• Because we all contribute to amazing artistic moments at the Southbank Centre.
• This means us all understanding and valuing the different parts we play in creating enjoyment and success.

Sparking new thinking

• Because different views and thought-provoking conversations inspire innovation, learning and growth.
• This means everyone having a desire to learn and being open to evaluating how they think and work.

Benefits & Perks:

As well as working at one of London's most popular and exciting  sites the successful candidate will also benefit from the following:

• A min 5%  employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays (pro-rata for part time employees)
• Hybrid working model (3 days office working, 2 days from home)
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for Southbank Centre events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga 
• Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
• Season ticket loan
• Cycle to work scheme

The deadline for applications is 23:59 on 1 September 2024.

Organisational Development Project Officer

University of Westminster

REF: 50069836

Salary: £39,236 - £44,617 per annum (Incl. LWA)

Hours: Full time

Contract Type: Permanent

Position Type: Professional

Department: People Culture and Wellbeing

Location: 32-38 Wells Street, London

This post is full time and permanent, working 35 hours per week.

Join the University of Westminster’s dynamic Organisational Development Team. We are dedicated to advancing our Being Westminster Strategy 2029, fostering a culture of continuous learning and improvement across the University.

The OD Team sits within the People Culture and Wellbeing Directorate and delivers key elements of the People Strategy across our complex organisation. From delivering learning and development, to enabling colleague engagement and wellbeing, to supporting cultural transformation, the team collaborates with academic and professional services partners to consult and deliver on tailored people initiatives.  

We are seeking a Project Officer to join the University of Westminster’s Organisational Development Team. This role will support the expansion of the team’s remit ensuring ambitious projects and dependencies are effectively managed. In this role, you will support various organisational development projects, ensuring timely delivery and effective stakeholder engagement. Your responsibilities will include overseeing operational and administrative tasks, coordinating events, conducting data analysis, supporting audits, and monitoring project risks.

The ideal candidate will have proven project management skills, be CIPD qualified or possess equivalent HR experience, and demonstrate strong communication, interpersonal, and organisational abilities alongside a customer service mindset. In addition, the ability to manage multiple priorities and work independently is also required.

This is a fantastic opportunity to contribute to the Being Westminster Strategy 2029 and make a significant impact on the University’s development and culture.

Apply now to be part of our vibrant team at the University of Westminster!

To apply for this vacancy please click the apply button. Further information can be found in the job description and person specification, which can be accessed on our careers site.

At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders.

We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.

The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative and flexible employer. Further details of Smart Working can be discussed at interview stage. This role is hybrid with flexible opportunities to work both on campus and remotely.

Closing date: midnight on 01 September 2024

Interviews are likely to be held on: 13 September 2024

Please click the apply button for further details on contacts and the role.

Location: Wilson Carlile Centre, Sheffield (Hybrid)

Salary: £20,245.60 Per Annum (£25,307 FTE)

Hours: 30 Hours per week

Contract: Part-Time, Open Ended

Church Army & The Role 

For over 140 years Church Army has equipped and empowered people to share the good news of the gospel in accessible ways across the UK & Ireland. 

 We go to places where hope is hard to find; journeying with people, giving them the opportunity to meet and connect with the God who restores and brings life in all its fullness. And this is what compels us: our vision for everyone to encounter God’s love and be empowered to transform their communities.

We are an army of hope with good news to share. Igniting faith in Jesus; restoring life: physically, emotionally, spiritually. 

As the role of Social Media Officer, you will create, curate and commission engaging content. Using a data-led approach you will help build a supportive and vibrant online community. 

You will need to effectively communicate our key messages and the heart behind what we do, helping to grow new audiences and deliver content to them that is inspiring and informative. 

Main Responsibilities 

• Creating, curating, commissioning and scheduling engaging posts that help to grow new audiences for Church Army  
• Developing and managing a content calendar for Church Army’s social media content
• Monitoring and engaging on social media channels with audience comments, questions and interactions
• Build and maintain a strong online community that supports Church Army’s values and enhances audience engagement and retention
• Working with the digital analyst to regularly analyse engagement data and metrics to assess performance of social media activities
• Participate in regular team meetings and strategy sessions, providing updates and insights on social media trends 

 Knowledge, Skills & Experience

The successful candidate will have:

• In-depth knowledge of social media platforms such as Facebook, Instagram, LinkedIn, TikTok and X.
• Understanding of digital marketing principles and how social media fits into broader marketing strategies.
• Awareness of social media trends and their implications for engagement and content strategy.
• Experience in managing social media accounts for an organisation or brand and experience in creating and executing a content calendar.
• Monitor social media channels for audience comments, questions, and interactions (including during crisis communications events); engage with the community to foster a positive atmosphere and provide timely responses.
• Build and maintain a strong online community that supports Church Army’s values and enhances audience engagement and retention.
• Work with the Digital Analyst to regularly analyse engagement data and metrics to assess the performance of social media activities
• Utilise insights from data to refine and optimise social media strategies, ensuring alignment with Church Army’s overall digital objectives.
• Collaborate with the Digital Team to align social media strategies with broader digital and communication goals. 
• Contribute to the development of social media strategies using insights and data to support decision-making and creative processes. 
• Participate in regular team meetings and strategy sessions, providing updates and insights on social media trends and audience preferences. 

Benefits

Church Army employees get access to a variety of different benefits, to see what benefits you would be eligible for please check the job pack linked below.

WeCare – Provides access to a 24/7 online GP, mental health support service, get fit programmes, counselling and wellbeing support.

LifeWorks – LifeWorks allows employees to access ‘employee perks’ which supplies exclusive discounts, cashback, gift cards and cinema deals.

Cycle to Work Scheme – CycleScheme allows you to purchase a new bike and accessories through Church Army. With no upfront payment it can save you 25% – 39% with tax-effective monthly repayments.

Specsavers Eye Tests – Employees who habitually use display screen equipment for their job, will be eligible for an eye test voucher with Specsavers.

For more information on this role please refer to the job pack attached.

Closing Date: 27/08/24

Interviews: w/c 9/09/24

We are excited to announce that we are looking for a motivated, compassionate, enthusiastic and experienced male candidate to fill the role of Manager, Lifeline & Life Connect as part of our Life Projects team. 

Genesis Trust is an inspiring and much-loved Christian charity in Bath. In our Life Projects work at the Gateway Centre we offer “Good Help” support to vulnerable and homeless adults. 

You will be responsible for leading and managing the day-to-day running of our Lifeline day centre (which includes a Men’s Group) and Life Connect, creating and maintaining a Psychologically Informed Environment that encourages positive engagement from guests and staff. 

This role is becoming available because the current post-holder is retiring after more than two decades with Genesis. There is no specific closing date so please be aware that the opportunity may be withdrawn at any time once the successful candidate has been identified. 

To succeed in this role, you are likely to have the following: 

• Comfortable with and supportive of the Christian ethos of Genesis as described in our vision, mission and values. 

• A desire to support people in need. 

• Excellent interpersonal skills and listening skills, patience, resilience and a can-do attitude. 

• Be able to think on your feet, demonstrating initiative and proactivity. 

• Be committed to the safeguarding of vulnerable adults. 

• Excellent organisation and prioritisation skills. 

• Empathetic and enthusiastic nature. 

• Excellent team working skills. 

• Being able to relate well to clients and people from differing backgrounds. 

If you’re passionate about creating a supportive and resilient VCSE community and have a knack for fostering connections, we’ve got just the role for you.

Building connections and relationships is the foundation of a lot of Nova’s work. We’re a local charity that provides a range of services to support, grow and empower a vibrant Voluntary, Community and Social Enterprise (VCSE) sector in Wakefield District, with everything from specialist advice to funding.

The Membership and Networks Coordinator is a brand new role in the Nova team, so there’s lots of room to get stuck in and make it your own. We’re a friendly bunch to work with (100% of staff said they enjoy working at Nova in our latest staff survey!) and you’ll get a range of brilliant benefits.

So, what does this role involve?

The Coordinator will be the go-to person for our members, helping to build strong networks, share best practices, and make sure everyone's voice is heard.

Here’s a quick insight into what the Coordinator will be busy with:

• Develop, manage, and support VCSE sector networks to ensure effective collaboration and communication.
• Represent the VCSE sector at meetings, forums, and events, advocating for its needs and interests.
• Develop and deliver training sessions, resources, and toolkits to enhance the skills and capabilities of network members.
• Work with colleagues to increase engagement and involvement within Nova’s membership.

What are we looking for in our new Membership and Networks Coordinator?

• Excellent interpersonal and communication skills.
• Significant experience in the VCSE sector, with a strong understanding of the challenges and opportunities facing VCSE organisations.
• Proven experience in network management, stakeholder engagement, and capacity building.
• Strong project management skills, with the ability to plan, implement, and evaluate activities effectively
• Proven experience of building and maintaining effective relationships with a range of stakeholders.

Take a look at the Person Specification for more details and if you feel you are the right person, we’d encourage you to apply! We value personal qualities and experience as well as work experience.

What do we offer?

• 28 days holiday per year plus bank holidays
• Blended home and office working
• Flexible working hours
• Employee Assistance Programme
• Staff Rewards Programme
• 5% salary contribution to a pension scheme
• A range of enhanced policies and practices to ensure a supportive and inclusive workplace
• Competitive salary and annual pay reviews

We’re an equal opportunities organisation and invite applications from all sections of the community. It’s important to us that everyone is welcomed and valued in our workplace, so we support staff and applicants in a number of ways.

Closing date: Wednesday 21 August at 12pm

Interview date: Tuesday 3 September and Wednesday 4 September

To apply on CharityJob, submit your CV and a cover letter (no more than 2 pages) describing how you meet the Person Specification for this role.