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For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within. 

For further inforation on what we do, our values and our generous beneifts please visit our website.

Our values are: People First, Curious, Bold, Collaborative, Accountable

About this role:

Reporting to the Head of Credit Risk and Portfolio Management this role plays an important part in the provision of loans and blended funding (loans and grants) to our charity and social enterprise customers.

We are looking for someone who has previous experience of lending, relationship management and managing a portfolio of business/organisation loan customers. This is a great opportunity for someone to be involved in making a difference to people.  We need someone who is passionate, proactive, can work well autonomously and as part of a team and is flexible, adaptable and can manage competing priorities.

Members of the investment team are based in different regions across England.  This role will primarily manage customers within London, the West of England, South of England and South West of England, although some customers may be located right across the UK. Regular customer visits will be a requirement of the role as well as in person team meetings. We are looking for applicants based in London or the area to the West or South West of London (within circa 2 hours travel time from London) to ensure you are able to easily reach customers across these regions.

 Key responsibilities

Relationship Management

1. Responsible for managing a portfolio of SIBs smaller investments (loans and grants) and acting as the primary point of contact for all communications with those customers.

2. Build and maintain strong working relationships with all investees within your portfolio, arranging in-person visits and/or video meetings on a regular basis and when otherwise needed.

3. Collect, review and report on monitoring information from loans/grants recipients which is predominatly financial information (management accounts, annual accounts and  forecasts) and social impact progression.

4. Ensure scheduled loan repayments due from investees are received in line with agreed schedules and take action where not received.

5. Proactively identify emerging support needs and recommend methods to address these, including sources of external advice/support.

6. Discuss potential variations to the terms of loans or grants with investees and prepare and submit loan variation recommendations to internal committees including the SIB Investment Committee, including challenging situations where the customer is in default or financail distress.

7. Undertake assessments of new loans and develop relationship to orginate new loan applications.

8. Undertake AML/KYC, eligibility and fraud checks on new borrowers.

9. Drawing up loan and security documentation where required.

10. Arrange drawdown and disbursements of funding.

11. Generate new SIB customers through referrals from customers within your portfolio and your own professional networks.

General

12. Support and/or lead on relevant investment team projects as and when required.

13. Take enquiries from and provide guidance to applicants on all SIB funds.

14. Provide constructive suggestions to improve ongoing processes and input into the design and development of new products.

15. To work within the organisation's values, principles and processes to achieve operational excellence.

16. To adopt our continuous improvement and learning ethos.

17. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.

18. To support and contribute to the implementation and delivery of SIB’s strategy.

19. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.

Core competencies

· Experience of managing or working with a portfolio of business/organisation loan customers.

· Ability to analyse and make objective judgements based upon complex written and financial information.

· Previous experience of assessing loan applications.

· Experience of interpreting and understanding data on Microsoft Excel.

· Credit assessment training or a good understanding of company financial accounts.

· Good negotiating, influencing and problem solving skill.

· Excellent written and oral communication skills that can be adapted for a variety of  audiences.

· A team player who enjoys working in collaboration with other people.

· Ability to work using own initiative, manage own workload, be a self-motivator and work remotely.

· A passion to help financially viable charities and social enterprises access funding.

· Commitment to equalities and customer care.

· Commitment to quality, diversity & inclusion, and customers.

· Excellent communication skills.

· Team player with the ability to work independently.

Desirable competencies

·  Knowledge of the voluntary, community, and social enterprise sector.

· Capital project experience

About the role

Ever wondered what it means to work at a grassroots organisation, working hard to fight poverty in the community? Well, this is your chance. We have a unique and exciting opportunity for someone interested in gaining first-hand experience working on the frontlines of a fast-paced, guest-facing charity. 

Sufra has always been #MoreThanAFoodbank, and this role is key to Sufra’s journey in trialling different methods of supporting residents. We are partnering with SALIENT, a team of researchers who are working with the public, partners from local and national government, food charities, community support teams, and the food industry on a range of food-related trials. In particular, they will be conducting a trial at Sufra where a range of different support is offered to Food Bank guests. The aim of the trial is to assess the impact of these different methods, and hopefully come closer to learning what support our guests prefer to receive from our food bank service.

The ideal candidate will work well in a busy environment and will have great people skills. They will have some experience in a customer-facing role, dealing with the public and potentially vulnerable individuals. The successful candidate will be the first point of contact for members that register with the pilot project and will be confident answering queries confidently speaking about the trial. The candidate will work closely with the Food Aid Manager and SALIENT researchers to ensure accurate data tracking once participants are registered, including collating receipts, supporting with feedback interviews, capturing case studies and logging visits. The role will also include supporting the distribution of both parcels and vouchers and ensuring meticulous financial records of this are kept.

People skills are crucial to success in this role, as the successful candidate will be working alongside a range of people, ensuring that they are supported throughout the trial. Due to the diverse nature of Sufra guests, it would be beneficial for this candidate to speak Arabic, Somali, Farsi, or another community language.

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. Through your activities, you will be able to convey the charity’s passion and commitment to supporting vulnerable people and demonstrate the impact of our interventions in transforming the lives of beneficiaries. There will be training provided by both Sufra and the SALIENT team before the successful candidates starts leading on this exciting project.

We would encourage applications from local residents, with knowledge of the London Borough of Brent to apply.

Role Description

Supporting the smooth running of the SALIENT Food Trial, conducted at Sufra NW London. Supporting across the trial, focussing on participant recruitment, distributing different support methods and maintaining data throughout the trial. We hope to have this candidate in place by mid-August.

Main Duties & Responsibilities

Guest Recruitment

• Sharing information about the research trial
• Leading the recruitment of the trial, checking guest eligibility and contacting Sufra Food Bank guests and clearly communicating the trial in a non-biased and informative manner.
• Answering queries and concerns from Sufra guests and current participants and obtain consent to share data with researchers.
• Anonymising data sets for sharing with researchers.
• Creating awareness of the study amongst Sufra Foodbank volunteers through briefings, sharing links to the study video and information sheets so they are informed of how the study will operate.

Pilot data collection and tracking

• Work alongside SALIENT researchers to maintain a dataset to track participation in research.
• Distributing different methods of support for participants, during usual Food Bank collection hours.
• Implementing financial tracking of transactions made, and ensuring all financial monitoring is up to date and accurate.
• Exploring methods to reengage and support participants with low attendance.

Other Duties

• Joining staff meetings once a month and updating the wider team on the progress of the trial.
• Ensuring that our health and safety protocols and policies and procedures are adhered to.
• Ensuring that the service reflects the ethos, values and core principles of the charity and oversee the project’s development, so it is continuously and sustainably meeting community needs as they evolve.
• Attending regular supervisions with your line manager and staff meetings with the wider team.
• Undertaking any other reasonable duties to support the operations of the charity.

Stories are at the heart of everything we do at Age UK. Are you an excellent communicator with the skills to share the voices of older people, and bring our vital services to life? Age UK is recruiting for a Stories Manager to join our dynamic Brand and Content Team.

No one can describe the difference Age UK makes as well as the people whose lives we have touched, and in many cases changed forever. This is a fast-paced and varied role with no two days being the same. working across multiple channels and campaigns. The post holder may one day interview an older person to capture their story, the next be attending a film shoot, all whilst ensuring the storytellers welfare remains our highest priority.

If you're a born 'people person', love nothing more than a good chat, have an ear for a story and the creativity to bring it to life across multiple channels, then this could be the perfect role for you.

Please note: The successful post holder will be subject to an Enhanced DBS check.

This fantastic opportunity offers hybrid and flexible working between home and our London office near Tower Hill. Currently the team meet typically once a week in the London office.

Your travel costs to the London office are not covered. This role will also require regular travel around the country, to our Network Partners and Storytellers - travel costs to these locations will be covered by Age UK.

Age UK Internal Grade - 6L

Must haves:

* Experience of identifying, onboarding, and stewarding storyteller
* Experience conducting major interviews.
* Excellent communication skills, both written and oral.
* Line management experience.
* Experience of working cross-team and cross-department, adapting to various working styles and adapting working style accordingly.
* Good organisational and planning skills, whether with overall projects or managing your own workload/that of the team in the face of competing requests.
* Experience using databases and maintaining accurate records of information.
* Experience inputting into, working with, and adhering to consent processes.

Great to haves:
* Training as a journalist would be helpful, not just to develop interesting stories, but to identify how these stories can be used to maximise their impact.
* Experience of working directly with vulnerable adults and of managing ethical protocols.
* Ability to understand and manage ethical issues sensitively and make appropriate judgements in the context of your work

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Subject to enhanced an enhanced DBS clearance

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.

Scope of role

1. To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
2. To maintain detailed case records
3. Keep up to date with legislation, policies and procedures and undertake appropriate training

Key Responsibilities

To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances:

1. Complete Initial Assessments utilising all client channels.
2. Inform clients of the scope, purpose, and limitations of the service.
3. Contacting referrals made into our service to complete an Initial Assessment.
4. Researching and exploring options and implications so that those accessing our service can make informed decisions
5. Ensuring income maximisation through the appropriate take up of income, including those relating to water charges, benefits, tax and housing
6. Providing in-depth quality advice and on-going casework, including acting for the client where necessary using appropriate communication skills and channels
7. Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder

To maintain detailed case records

1. Ensuring that all work meets all auditing and quality standards and the requirements of the funder
2. Ensuring all case records are written up after each interaction or in a timely manner as appropriate

Keep up to date with legislation, policies and procedures and undertake appropriate training

1. Ensuring you complete a minimum of 16 hours/equivalent of technical debt advice CPD accredited training or qualifying activity and maintaining an up-to-date record of all training sessions

 Contribute to team

1. Work to an agreed work-plan, meeting targets and milestones
2. Prioritise and manage your own workload
3. Be an active member of the team, identifying opportunities for your own development
4. Compliance with Toynbee Hall policies and procedures, including health and safety
5. Demonstrate financial efficiency and value for money throughout work
6. Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice
7. Collaborate with other team members and departments to resolve complex customer issues.

Other

1. Travel across London as required, and occasionally the UK
2. Undertake additional tasks as defined by Director of Advice Services
3. Hold workshops
4. Promote and attend at events

Please download the full Job Description for more details.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Programme Coordinator (Scotland)
Employment Type: Full time
Location: Hybrid · Edinburgh, UK
Salary: £28,000 - £35,500 (GBP)

Job Description

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards – the UK’s leading showcase for young filmmaking talent. 

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision: Film enriches the life of every child and young person.

Our mission: To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. 

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working and offer staff a health plan.

Role Summary

The Programme Coordinator (Scotland) is a key point of contact for the Into Film Programme in Scotland and delivers Into Film’s Programmes and projects both face to face and online within a bespoke Scottish context/approach. This will require detailed knowledge and understanding of the education and screen industry landscape in Scotland. 

Due to the nature of the role, occasional weekend and extended working hours are required, along with regular travel to designated regions and occasional travel elsewhere in the UK.

Main Responsibilities: 

• To deliver various elements of the new Into Film programme in Scotland including, but not limited to, CPD/training for teachers at all career stages, events, conferences, round tables, Teachmeet style gatherings and teacher panels both online and face to face
• To develop, sustain and be the local point of contact for schools, partners, individuals and organisations that add value or are users of the Into Film programme including a focus on EEDI and how Into Film can specifically, positively reach and include those who are underserved and underrepresented.
• To feed into and then deliver the plans in Scotland across the programme (including Teaching with Film, Careers and Progression and Young Creatives (plus Into Film Festival, Into Film Awards and additionally funded programmes, as needed) 
• To work with all departments at Into Film to ensure a joined-up approach and delivery of set outcomes, KPIs whilst adhering to budgets and deadlines
• To ensure Scotland-wide reach and to feed into UK wide work and awareness of Into Film Programmes responding where possible to local needs
• Activation and delivery of the programme across Scotland including feeding relevant regional content into email campaigns and managing the regional social media account.
• Managing local partnerships and relationships with individuals and organisations
• Utilise CRM to input and analyse data, creating dashboards and reports.
• Feeding into fundraising proposals and assessing the activity needed to achieve outcomes when planning a project.

General Responsibilities: 

• Commitment to quality internally and in all dealings with the public, members, teachers, children and young people, partners, funders, supporters etc.
• Contribute to long term planning to ensure growth in line with demand and resources
• Contribute to the regular monitoring and evaluation of the Into Film’s work
• Commitment to equality of opportunity in line with Into Film’s Equal Opportunities Policy 
• Any other reasonable duties assigned by Into Film

Person Specification:

• Deep knowledge and understanding of the Scotland landscape including education policy and curriculum, and the screen industries. 
• Experience in activating and delivering a programme of activity within an educational context including training for teachers, workshops, events and panels.
• Ability and experience in activating and delivering other funded work including, but not limited to, Into Film Festival, Into Film Awards and other additionally funded work as it arises.
• Experience of starting, sustaining and managing relationships and partnerships with individuals and organisations locally and sometimes nationally. 
• Experience of successfully delivering projects on budget and on time.
• Ability to work across a variety of strands within programmes.
• Ability to work with and agree work plans across departments in Into Film to ensure KPIs, targets and agreed outcomes are met.
• Experience and full understanding of monitoring, reporting and evaluation to ensure the programmes continually improve and evolve.
• Experience and knowledge of project planning liaising across different departments delivering to time and both managing expectations and achieving the necessary buy-in from industry.
• Awareness of the process of fundraising and feeding key information and research into successful applications.
• Experience of using CRM/Salesforce is desirable. 

Closing: 11:59pm, 7th July 2024 BST

Interested?

If you would like to find out more, please click the apply button. You will be directed to our application portal to complete your application for this position.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.

No agencies please.

We are looking for a Cinema Manager to build and run our brand new service at Alder Hey Children’s Hospital. MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. 

MediCinema Manager (Band 3) 

Reports to: National Cinema Manager

Manages: Deputy Manager (in due course), nurses and volunteers

Location: Alder Hey Children’s Hospital, Liverpool

Terms: 35 hours per week (5 days)

Salary: £34,749

Benefits: 27 days annual leave, plus bank holiday equivalent, + 5% employer pension contribution

About MediCinema

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. Patients are looked after by trained volunteers who accompany them to and from the cinemas, and by two nurses who are present at each inpatient screening. In addition to our regular inpatient screenings, in 2023 we introduced new Tailored Screenings for specific patient communities, working closely with the patients and clinical teams to co-design experiences that meet the specific needs of each group. We also routinely hold personal screenings for patients who are unable to mix with other patients, are receiving palliative care or are in other sensitive situations. Through our long-standing strategic partnership with Disney, we also design and provide activities on wards and in the MediCinemas as part of our ‘Moments that Matter’ (MTM) programme.

Our cinema-based health programmes make a real impact during challenging times, shown by our regular feedback surveys from attendees.

· 99% agree MediCinema makes a positive difference to their hospital experience

· 93% agree MediCinema reduces stress and anxiety

· 90% agree MediCinema supports mental health and helps people cope

· 88% agree MediCinema helps support recovery

· 55% agree MediCinema helps to reduce pain

MediCinema provides a warm, welcoming and safe place that enables patients to escape the ward and have much needed breathing space - to have quality time together with loved ones, connect with the wider world, and forget their pain. From all our impact evaluation and with over 24 years’ experience, we know this equips people with the tools to navigate the stress and difficulties that come with illness, to create positive memories, positive healthcare experiences, and to help build resilience.

Alder Hey Children’s Charity

We are working in partnership with Alder Hey Children’s Charity to bring a brand new MediCinema to Alder Hey Children’s Hospital in 2024. The Alder Hey Cinema Manager will be an employee of MediCinema, but the role will be funded by Alder Hey Children’s Charity.

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families they care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of their amazing young patients. This includes the funding of specialist medical equipment to ensure brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety for young patients. They also fund a range of programmes and special projects such as ward musicians, their on-site magician and the play specialists they have on every ward.

The Role

We are looking for a Cinema Manager to build and run our brand new service at Alder Hey Children’s Hospital.

The post-holder will build their team of nurses and volunteers and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.

We will run four regular inpatient screenings each week – exact times and dates to be agreed with all stakeholders, but will include evenings and weekends. There will also be a programme of additional Tailored and Personal screenings on top of these four regular inpatient screenings.

The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.

Main Tasks and Responsibilities

The role of the Cinema Manager is essential to ensure the effective delivery of our service. Based at Alder Hey Children’s Hospital the role is responsible for all operational aspects of the service. This includes ensuring screenings happen on schedule and as planned, recruiting and managing volunteers and nurses, and developing links with hospital staff to ensure the service is widely advertised and utilised.

The position would be part of the larger cinema managers team (all of whom operate remotely at various hospital sites) and report to the National Cinema Manager who is based in our central office in London. This position would suit someone who is self-motivated, wants a varied and interesting role and has an interest in film, healthcare and helping to improve people’s wellbeing.

Service Delivery

• Deliver a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings so the role requires regular evening working.
• Be responsible for:
  • Marketing the service throughout the hospital, organising collecting and returning patients, and for safety and care in the cinema itself.
  • Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
  • Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.
  • Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.
  • Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
  • Keeping accurate monitoring and operational records, including contacts and database updating as required
• Collate, analyse and report back on agreed metrics and KPI’s
• Support with arranging and running any special events and special screenings
• When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.
• Manage the local roll out of any new type of screenings we embark on, such as our Applied Screening initiative.
• Support the delivery of our complementary bedside services, such as our Disney ‘Moments that Matter’ work.

Nurse & Volunteer Management

• Build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include managing recruitment and creating monthly rotas.

Marketing and Relationship Management

• Be proactive in marketing the service within the hospital, and building key relationships with hospital staff and our partner Alder Hey Children’s Charity.
• Develop and manage effective partnerships throughout the hospital and community.
• Represent the organisation effectively and compellingly at all times.
• Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include supporter events, live performance and other relevant activities.

Administration and other duties

• Provide holiday or emergency screening cover when required.
• Manage the collection, loading and returning of films.
• Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.
• Contribute to the strategic development of the MediCinema at Alder Hey, operations and MediCinema as a wider organisation
• Communicate effectively with all team members, ensuring an inclusive and whole organisation approach

• Undertake other tasks, projects and duties as reasonably required.

MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.

The Person

We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities: 

• Strong organisational skills with a good attention to detail.
• A proactive, resourceful, problem-solving approach.
• An ability to work both on their own and as part of a team.
• Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
• Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and centre staff.
• Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
• Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
• Interest in healthcare, wellbeing and/or film & cinema.
• A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.

Please note the role will require an Enhanced DBS check, which we will arrange.

How to Apply

If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.

Applications should be your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4).

Please note applications will be anonymised.

Closing date for applications: Midday, 8th July 2024

Interviews: w/c 15th July 2024

MediCinema are an equal opportunities employer and an accredited Living Wage Foundation employer. If you require any adjustments in the interview process please let us know.

As part of the wider Enterprise team, our Commercial Marketing Assistant will help devise and deliver marketing campaigns and strategies that will grow audiences and increase revenues across our key commercial income streams. The successful candidate will oversee, coordinate, and manage our commercial marketing channels concentrating on finding and developing new partnerships alongside the Head of Enterprise, marketing and promoting our major sites for partnership working with external organisations.

They will:

1. Assist in the production of marketing collateral and material for the B2B market and the promotion of the Champing brand.

2. Work alongside the Communications team to assist in drafting content and key messages for social media, websites and PR, all of which should adhere to CCT brand guidelines. Handle incoming commercial marketing enquiries as appropriate.

3. Liaise with prospective filming enquiries and work with the local teams to help deliver commercial filming contracts.

4. Build positive working relationships, with internal and external stakeholders, to build on existing opportunities, promote and drive engagement with commercial opportunities.

5. Conduct marketing and audience research, to help support and deliver future revenue growth and gather data to report against KPIs and targets.

6. Support in the delivery and wider administration of commercial operations, working with the Enterprise team and freelancers on the ground. The overarching goal will be to grow CCT's commercial revenues.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 15th July 2024.

The interviews will take place remotely, via Teams on Wednesday 24th July 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

As a Money and Debt Coach (Omni-Channel: Telephone & Video), your primary role will be
to provide financial coaching and ensure that over-indebted clients receive tailored debt
advice through various channels, including telephone, WhatsApp, and our network of video
advice kiosks located in prisons, hospitals, job centres, town halls, and other community
settings

Scope of role

1. Providing tailored financial advice and support.
2. To maintain detailed case records.
3. Keep up to date with legislation, policies and procedures and undertake appropriate training.

Key Responsibilities

1. Accurate, effective and individually tailored advice
2. Deliver financial capability workshops at various NHS sites, promoting financialresilience and wellbeing.
3. Provide money coaching advice through various channels including face-to-face, video, and telephone sessions.
4. Complete assessments which lead to appropriate referral to an in house debt adviser
5. Interviewing those that access the service using sensitive listening andquestioning skills to allow them to explain their problem(s) and empower them to

   set their own priorities.

6. Signposting/referring clients to internal and other agencies where required. Issuing foodbank vouchers.

Detailed case records

1. Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder.
2. Ensuring all case records and written up in a timely manner.
3. Monitor and report on client engagement and outcomes from advice sessions.
4. Familiarity with CRM systems and practices (Customer Relationship Management system).
5. Handle customer complaints, provide appropriate solutions within the time limits, follow up to ensure resolution.

Up-to-date training

1. Completing a minimum of 16 hours of technical CPD accredited training orqualifying activity.
2. Maintaining an up-to-date record of all training sessions.

Teamwork and Collaboration

1. Work to an agreed work-plan, meeting targets and milestones, whilst prioritisingand managing your own workload.
2. Be an active member of the team, identifying opportunities for your owndevelopment, and demonstrating financial efficiency and value for money

   throughout your work.

3. Compliance with Toynbee Hall policies and procedures, including health andsafety.

5. Other

1. Travel across London as required, and occasionally the UK.
2. Undertake additional tasks as delegated by DFA Management.

Please download the full Job Description for more details.

Main Purpose of the Job

The Digital Enabler will work with the District Leadership Team and the Communications Officer to build the digital communications capacity of the District at every level, to facilitate effective participation by all members in the life of the church in the North West District, and to make use of new opportunities for mission and community-building in the digital sphere.

Key Responsibilities

1.Ensure that the District leadership is able to fulfil its responsibilities by ensuring there are reliable digital platforms for online, live-streamed and recorded meetings and events, for electronic dissemination of information (via web, social media and mailings), and audio and video recording and sharing..

2.Enable all members of churches in the District to have the opportunity for participation in District forums and events, and to receive information from their District and Circuits.

3.Co-operate with District and Circuit leaders, ministers and pioneers in the development of new forms of mission and church communities using a range of digital resources.

Key Tasks

Training and Support

1.Create a digital strategy for the District, identifying the essential resources and support needed to enable full participation at every level, and the opportunities for missional work in the online world.

2.Support the administration and governance of the District by facilitating online synods, committees and consultations.

3.Build a network of “digital champions” within Circuits and provide advice and support for local training and capacity building.

4.Devise and deliver online training courses for Circuits and churches.

5.Develop a “Digital Community of Practice” across the District, and linking where appropriate across the Connexion, which will envisage and create new ways of being and growing church in the digital age.

6.Work with safeguarding officers to raise awareness of digital safeguarding issues, and create usable information and guidelines for Circuits and churches.

Facilities and Resources

1.Work with the Communications Officer in building and maintaining the District’s online presence, including the website and social media.

2.Develop a range of digital tools and resources for the use of the District and its Circuits, and assist in their implementation. (These could include servicing local website and social media initiatives, plan-making and emailing applications.)

3.Collect and disseminate information on digital specialists in the District who can serve Circuits and churches. (This could include graphic designers, web and database programmers, audio-visual and streaming experts and others.)

Events and Online Communities

1.Provide technical support for online and live-streamed District events, including advertising, registration and ticketing, online and streaming facilities.

2.Work with the Mission Area Leads, Circuits and pioneers in implementing digital services, online communities and missional initiatives.

Personal Training and Growth

1.Maintain an awareness of changes in digital applications and resources, and consider how they can be used in the District.

2.Identify opportunities to expand knowledge and understanding, including by appropriate courses.

3.Reflect theologically on issues around faith in the digital world, and the opportunities for sharing the gospel by these means.

Are you an experienced and versatile communications and events professional? If you’re eager to work in a dynamic, fast-growing membership organisation committed to improving sustainability in the sugarcane sector, we would love to hear from you.

In this exciting role, you will be responsible for producing content about Bonsucro and its members for our different communications channels, developing engaging social media assets and running our communications campaigns. You will also provide logistical and communications support for our in-person and virtual events. The communications and international events that you create play a foundational role in building Bonsucro’s global profile and promoting our mission.

Climate change, human rights, farmer livelihoods, women’s empowerment, pesticide reduction, and water use are just some of the critical topics this role will be communicating on.

Bonsucro is the global sustainability platform and standard for sugarcane. Our purpose is to collectively accelerate the sustainable production and uses of sugarcane. We work with people and organisations across the sugarcane supply chain, including small scale farmers and some of the world’s biggest brands.

We are looking for someone with a good range of experience and a passion for communications. You are versatile and highly organised and comfortable working in a busy environment with multiple concurrent tasks, deadlines and activities. Ideally, you will be a confident writer, able to understand technical information and translate it into accurate and engaging copy for multiple platforms. Most importantly, you will be excited to learn about Bonsucro’s work and contribute to engaging our stakeholders through effective communications.

Key responsibilities

Content, channels and events

• Produce well-written engaging copy, distilling complex technical material into easily digestible articles, blogs and other content pieces for a range of audiences
• Organise, schedule and create high quality targeted content across multiple channels (web, email/newsletters, social media and videos) and for a range of digital campaigns
• Commission consultants to provide content, proofread and edit material for publication
• Maintain and update our website, including working with an external web agency to resolve issues or address more complex requests
• Oversee Bonsucro’s internal communications related to the activities and operations of the communications team, to ensure that relevant information is shared across the organisation
• Support development of events programme and write website content for webinars and in-person events
• Draft and design event marketing material and liaise with sponsors
• Coordinate event logistics and lead on evaluation of events and provide recommendations for improvement
• Provide guidance on regional-led communications activities such as webinars, support campaigns and tell regional stories to ensure consistent messaging

Branding and monitoring

• Act as guardian of the Bonsucro brand, supporting colleagues in producing high quality communications within brand guidelines
• On a monthly basis, collect, organise and share data on the performance of our communications activities and outputs against pre-agreed metrics
• Manage and update communications asset library, such as photographs, presentation decks, member logos and reports so that staff can easily access the resources they need
• Provide assistance to team in preparing presentations to ensure consistency in messaging and branding
• Liaise with and supervise external contactors

Person Specification

Essential criteria

• Significant experience in communications and social media activities in a professional environment
• Excellent written and spoken English language skills
• Proven copywriting ability with a track record of taking complex or technical topics and making them accessible to a range of audiences
• Proficient with and prior use of graphic design software (e.g. Adobe, Canva), IT-based and web systems (Wordpress, Mailchimp and Salesforce )
• Strong organisational skills and time management
• Confidence in delivering administrative and logistical tasks
• Creativity and ability to take initiative
• Prior experience organising events and/or webinars
• Affinity with social and environmental sustainability issues
• Excellent interpersonal and teamwork skills
• Good attention to detail

 Other desirable criteria

• Ability to speak and write either Spanish or Portuguese
• Familiarity with sustainable agriculture and / or voluntary sustainability standards
• Prior experience working with membership organisations and/or in an international team
• Track record in media relations

Application process

Please note that we are operating a rolling application process and will consider applications as they come in. We will arrange initial screening calls with suitable applicants on an ongoing basis and are looking to hold first formal interviews w/c 15 July.

We're looking for a Communications Officer to join our small team with big ambitions to lift people out of poverty and end the need for foodbanks.

Responsible for:

The support and delivery of Chichester District Foodbank’s external communications as well as the image Chichester District Foodbank portrays externally to our clients, volunteers, donors and stakeholders.

About Chichester District Foodbank:

Chichester District Foodbank was founded in 2012 and has four foodbanks in Chichester, Midhurst, Petworth and Selsey.  We are part of the Trussell Trust network providing emergency food and support for people locked in poverty and campaign for change to end the need for foodbanks.

We are committed to working alongside people struggling against poverty which results in food insecurity, to learn from and be shaped by their knowledge and experience.

Overall responsibility of the job:

Support the development of communications strategies working with the different areas of the Foodbank to galvanise support for ending hunger and inspire action from key stakeholders.

Support the creation of and deliver communications campaigns both short and long term in line with the overall strategy for Chichester District Foodbank.

Manage conception, design and development, implementation of communications materials and campaigns and analyse outcomes.

Position Chichester District Foodbank as a leading voice for change and promote buy-in of our vision to end hunger in partnership with the charitable and public sector.

Deadline for applications:

Please submit your application by the end of Tuesday 18 July.

Interviews:

Interviews will be conducted on Tuesday 23 July.

Please see the attached role profile for a full job description and person specification. 

We are a multi-award winning, creative and innovative charity, with high ambition in the fundraising and communications arena. We are recruiting for a Marketing Lead who will be responsible for creating and implementing marketing plans for the Communications and Campaigns team that engage the public through music, art, gaming, sport and other creative industries (including film, fashion and TV) for campaigns including Day of the Girl concerts, Secret 7, Sound and Vision, Jingle Jam, Brits Week concerts (among others). You will help activate these campaigns with the goal of generating funds and increasing our brand presence. Your role will also include project managing and coordinating members of the Communications and Campaigns Team (and external agencies) over the campaign cycle across digital channels, PR, digital marketing, design, content and narrative creation.

You will be the marketing expert for War Child, working side by side with creative teams both inside the Fundraising Engagement Department and across the organisation to design marketing plans, ensuring that the creative, content and narrative elements add significant value, and most importantly provide a WOW factor to our work. You will both be able to come up with imaginative ideas and see that they are implemented flawlessly, but also have exceptional organisational and project management skills that bring this work together.

If you have the following qualities, we'd love to hear from you:

• Highly experienced marketeer and project manager.
• Have a track record of leading on the successful creation and implementation of marketing campaigns that engaged audiences through music, art, gaming, sport or other creative industries.
• Good knowledge around the nuances of creative industries or a background working with a marketing focus in a creative industry, for example, music, art, gaming, sport, etc.
• Can demonstrate a track record of creative ideation and flare that has added significant value to marketing performance of campaigns.
• Extensive project management experience to deliver on multiple complex campaigns across a range of channels and specialisms concurrently.
• Excellent organisational and coordination skills, with a track record of utilising project management tools and processes that hold colleagues accountable to delivery.
• Analytically strong and able to take an evidence-led approach to enhancing marketing performance pan-channel.
• Strong track record of deploying marketing approaches to optimise engagement. 
• Good understanding of digital analytics platforms, data capture, monitoring and tracking and how to utilise this to improve digital performance of campaigns.
• Excellent communication and interpersonal skills, with a high degree of emotional intelligence to deal with a variety of and internal and external stakeholders and the ability to build effective working relationships at all levels.

More information about the responsibilities and expectations for the role can be found by selecting "Apply via Website". We look forward to receiving your application. 

We recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with our employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, occasional working from home and compressed hours.

Join us and be part of a team dedicated to ensuring a safe future for every child affected by war.

The Motor Neurone Disease (MND) Association is dedicated to supporting and empowering people living with and affected by MND.

We are seeking an enthusiastic and dedicated Area Support Co-ordinator to lead, manage and support teams of volunteers, develop, and maintain relationships with local services, and ensure that people living with and affected by MND receive an exceptional service, improved support, and are at the heart of our care initiatives.

A fundamental part of the role is ensuring individuals affected by MND receive tailored support. Your responsibilities will include leading and coordinating volunteer activities, developing branch and group capacity, and establishing new groups as needed.

A key focus will be understanding local needs and collaboratively planning, designing, and delivering support activities. You will build and maintain excellent relationships with our wonderful volunteers, care centres/networks, care co-ordinators and multi-disciplinary health and social care professionals, hospices, other partners.

We are in search of someone who can:

• Identify and address support issues by working with volunteers and individuals affected by MND.
• Guide collaboration within the branch and group network, fostering a supportive environment.
• Proactively manage the recruitment, selection, and induction of volunteers.
• Facilitate local learning, development, and networking opportunities for volunteers in collaboration with Association colleagues.
• Enable effective communication between volunteers, staff, and the wider Association, promoting a culture of collaboration.

This opportunity is home-based with travel requirements across Hertfordshire and Essex.

What are we looking for?

• Experience of leading directly managed and/or coordinating self-managed groups of volunteers.
• Skills to identify, assess, and respond to support needs through a person-centred approach.
• Understanding and delivery of care and support services in the statutory, private and/or voluntary sectors including value and challenges of volunteering.
• Experience of working with vulnerable people and/or carers and families.
• Demonstrable understanding of the management of risk and safeguarding.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include:
• Cycle to work
• Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience of leading directly managed and/or coordinating self-managed groups of volunteers.
• Skills to identify, assess, and respond to support needs through a person-centred approach.
• Excellent communication, interpersonal and presentation skills.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.

As a Supporter Stewardship Officer, you will be at the forefront of providing exceptional support to all our existing members, donors, and supporters by embracing our supporter care culture in line with the supporter care charter.

A key part of this role will be to identify opportunities to maximise income through products and services contributing to the overall Fundraising strategy.

You will ensure every interaction leaves supporters feeling valued and engaged, nurturing relationships that drive fundraising success. Collaborating closely with our Supporter Stewardship Team, you'll establish good working relationships and encourage cross-team collaboration, ensuring an integrated approach.

Your day-to-day will involve providing advice and guidance to both new and existing supporters, offering tailored service to maximise their fundraising potential. By triaging enquiries effectively, you'll ensure everyone gets the assistance they need promptly and efficiently.

As an essential point of contact in our supporter care journey, you'll efficiently handle enquiries, upholding the highest standards of service. Plus, you'll play a crucial role in maintaining our supporter database, ensuring accuracy and compliance with relevant regulations.

If you're ready to make a real impact and be part of a team dedicated to providing an excellent supporter experience, apply today!

Hybrid Working Expectations: 2 days per week office attendance required.

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

What are we looking for?

Proven experience of delivering outstanding customer service. You'll have excellent verbal and written communication skills, with a friendly telephone manner.

Confidence in handling challenging situations is a must, alongside solid ICT skills, especially in Microsoft Office and databases.

You'll need to collaborate effectively and build strong relationships within the team and across internal departments. Organisation and time management skills are key, coupled with accuracy and attention to detail.

For full role responsibilities please view the job description located within the Recruitment Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include:      
• Cycle to work
• Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Proven experience of excellent customer / supporter service skills.
• Strong interpersonal and communication skills with excellent telephone manner, and the ability to deal confidently and effectively with challenging telephone calls.
• Good ICT knowledge including Microsoft Office suite and databases.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.