Trust officer jobs in blunham, bedfordshire
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This is a unique opportunity to lead Tearfund’s Partnerships team at a time of bold ambition and global impact. With a vision to grow high-value income significantly in the years ahead, Tearfund is seeking an inspiring, strategic, and spiritually grounded leader to step into this pivotal role.
Tearfund is a Christian charity that partners with local churches and organisations in over 50 countries to tackle poverty and injustice. Their mission is clear: to see people freed from poverty, living transformed lives, and fulfilling their God-given potential. With over 50 years of experience, Tearfund responds to disasters, empowers communities, and challenges unjust systems – all through the local church.
As Director of Partnerships, you will lead a team of over 20 passionate fundraisers located across the UK and internationally. You’ll oversee relationships with high-value individuals, trusts, and foundations – both in the UK and globally – with an ambitious aim to drive unrestricted and restricted income to new heights. This is a role where your leadership will directly impact lives around the world.
We’re looking for a senior leader with proven success in high-value donor engagement, someone who thrives on building cross-cultural partnerships and managing complex, high-stakes fundraising strategies. You’ll bring deep expertise in strategic planning, a strong Christian faith, and a heart for relational fundraising that is as meaningful as it is measurable.
You’ll be responsible for guiding strategy, nurturing key external relationships, and fostering a team culture of excellence, growth, and spiritual depth. This is more than just a fundraising leadership role – it’s a ministry that calls for courage, compassion, and conviction.
For more information, please contact Adam Stacey, Managing Director, Charisma Charity Recruitment. Applications should be submitted through the Charisma website and include your CV and a supporting statement outlining how you meet the requirements of the role – including the genuine occupational requirement to be a practising Christian.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*Due to the nature of the work, there is an Occupational Requirement that the postholder is a practising Christian under the Equality Act 2010, Part 1, Schedule 9.
Location: Hybrid – remote with occasional in-person days at a UK Tearfund office
Closing date: Monday 28 April 2025
Interviews with Charisma: Must be completed by 3 May 2025
First stage interviews with Tearfund: 13, 14 or 15 May (online)
Final interviews: 21 May 2025 (in person)
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Kentown Support is a new charity, here to ensure that every child with a life-limiting condition and their family across the UK has access to a model of integrated community children’s palliative care. We will:
· REPLICATE and roll out the Kentown model to reach more children;
· CREATE sustainable teams around the child and family; and
· EQUIP professionals and parents/carers with the knowledge and expertise to deliver the best health and social care for children with life-limiting conditions through high-quality research, education and training.
Our Marketing and Communications Manager will play a key role in growing our reach and influence, building Kentown Support’s brand across the children’s palliative care sector.
In this home based role, you will use your creative flair to develop and deliver strategic communications and marketing plans to our audiences using a range of channels. Working closely with colleagues, partners and service users, you will lead and implement all aspects of our communications’ strategy: Brand management & development, Web & social media, PR & Media and Storytelling & publishing.
We are building a compassionate and high performing organisation at Kentown Support. We are looking for an ambitious, energetic and collaborative colleague who has both a passion for their work and the difference it can make to children and their families. This is a rare opportunity to join an incredible charity at the beginning of its journey.
With the privilege of starting a new organisation is the ability to define the way in which we work. We are creating an environment based on trust and integrity with everyone’s wellbeing at the of core of its success. More traditionally, Kentown Support also offers 25 days’ holiday (pro rata) with an additional day off in your birthday month, 2 paid volunteering days (pro rata), an employee assistance program (including death in service) and 6.5% employer’s contribution to our workplace pension.
We are holding interviews on Teams on Monday 12th May, and final interviews in person on Monday 19th May, location to be decided.
Our website is currently under development, so while helpful on one key area of our work, it does not show the whole range of our activities.
The client requests no contact from agencies or media sales.
Sheila Coates Foundation is a registered charity that provides funds for secondary schools or colleges in England in order to support autistic students.
Our current Business Manager is retiring. We are therefore seeking a new Business Manager to join our small team of professionals. With strong knowledge and skills, the Business Manager will ensure that the charity is well administered and meets its governance, financial and employment responsibilities. The successful candidate will work collaboratively with Trustees and staff to ensure that our funds make the biggest difference to autistic students.
The role of the Business Manager is to work closely with the Chief Executive, Chair, and the Board of Trustees to ensure the charity is effectively managed and meets its governance, financial, and employment obligations. The Business Manager will also support the charity's development, helping to implement its aims and objectives, ensuring that its projects align with its brand and values, and contributing to areas like grant giving when necessary.
The Business Manager will be accountable to the Board of Trustees and directly report to the Chief Executive and Chair of Trustees. Key responsibilities include overseeing the charity's finances, providing financial updates to the Board, ensuring the charity operates in line with legal and regulatory requirements, and managing policies and systems that ensure the charity functions smoothly.
The Business Manager will oversee financial tasks such as budget management, payroll, year-end statements, liaising with auditors and accountants, and ensuring compliance with relevant financial laws. In terms of management, the Business Manager will support the Board and Chief Executive in their operational and strategic work, manage external service providers like IT and HR services, and maintain strong relationships with partners and stakeholders.
The role also involves planning and organizing resources to support the charity's development, enhancing its reputation, and staying updated on relevant laws, particularly in finance, charity governance, and employment law.
Sheila Coates Foundation is committed to providing services that embrace diversity and promote equality of opportunity. Everyone who benefits from our services or works for us in a paid or voluntary capacity should be safe, empowered to play a part in promoting their own welfare and that of others and able to live a life free from abuse. This applies to all, regardless of age, gender, ethnicity, disability, sexuality or belief.
The client requests no contact from agencies or media sales.
The Head of Business Development works closely with the CEO and has responsibility for all aspects of the development of BLCF’s business interests including long-term income growth, philanthropy, partnerships, communication and new business initiatives. They will nurture and grow the Foundation’s long-term growth income, secure funding for new initiatives and develop and deliver our CSR and social value work, extending the reach of our services to increase our revenue through the excellent communication of our business and strategic aims. Their duties will include identifying leads, pitching companies, NFP, government offices and local authorities, building and maintaining strong relationships with new and existing businesses and suppliers, whilst responsible for the overall strategic management and programme development of a portfolio of partnerships. They operate as part of the Senior Leadership Team (incl CEO and Head of Impact) they will contribute to strategic development and delivery of the foundations Strategic Plan, vision, and values.
Responsibilities
Work with the CEO and Head of Impact to develop plans and strategies to ensure quality services are delivered that meet organisational objectives and charitable articles to the highest standards.
As part of the Senior Leadership team, work with, advise, contribute, and respond to the CEO and Head of Impact and the partnership they create to ensure they are deliverable and adequately resourced and costed and deliverable.
Work with the CEO to set and implement Strategic Plan Delivery Plan targets and objectives and budgets to deliver them. Ensuring information is cascaded to all staff in their area and that staff connect to the Strategic Plan though their own workplans.
Core Role Delivery
Work with the CEO and under their direction to identify, develop and deliver new partnerships and to increase revenue and business growth that support the Foundations long term sustainability and long-term income targets. Basing new work on evidence of need as identified by the Head of Impact . This includes but not exclusively development of new flowthrough opportunities, endowment partners, legacy, corporates, social value and CSR initiatives and all aspects of business growth.
Provide support and advise to potential and existing partners about our work and proactively look to address inequality and fairer access to opportunities the Foundation offers.
Oversees the team and external contractors tasked with effective communication with our corporate and business partners to ensure it is a means to drive partnership and business growth.
Staff & Contract Management
Ensure an appropriate, effective staff, freelance and volunteer structure to deliver the services; recruit and manage staff & volunteers and resources to achieve required service response and quality.
Ensure all staff development and review processes are undertaken including induction, appraisal, and performance, in line with required processes. Resolve performance issues among staff and volunteers engaged in delivering services.
Performance Management
Working under the direction of the CEO develop, agree, and secure agree all partnership agreements and MOU that support the emerging partnerships and ensure they are in line with the Donor Care Plan specifications.
Working with the CEO and Finance, oversee and monitor all contract and partnership agreement terms with regards to agreed milestones and cashflow of fees and funds; anticipate problem areas and lead as necessary on mitigating action and ensure deliver of agreed targets.
Work to the Head of Impact to inform monitoring reports as required to ensure clear and transparent delivery of agree contracts.
Ensure appropriate levels of training are maintained and a good working understanding of the policies and procedures of the Foundation.
Contribute to the Quality Accreditation process to ensure highest standard of the foundation are achieved.
Relationship Management
Under the direction of the CEO develop and maintain proactive, collaborative and effective strategic relationships with corporate partners, commissioners, contract managers, business partners and funders to maximise the charity’s influence and ability to deliver quality services and grow it income and funding.
Manage the Bedfordshire & Luton Funder Network to maximise opportunities for support, collaboration, and information sharing.
Representing the Organisation
Maintain an excellent understanding of business and charity sector issues to better inform our work, ensuring information is cascaded to wider members of the team.
Represent the Foundation at Regional and National events.
Proactively develop and maintain an appropriate network of contacts in the grant making and business sectors.
Represent BLCF positively, working closely with the CEO promoting its current work and future development opportunities.
Provide proactive support to the CEO with other initiatives, where required.
Experience
Significant and demonstrable experience of partnership working and income generation and growth with a wide range of businesses, funders, Trusts, Local Authorities and the VCSE.
Clear understanding of the wider voluntary and charity sector (D).
Experience of working on delivery and negotiation of complex contracts and partnership agreements and range of successful funding applications to local and national funding initiatives.
Considerable experience of developing business initiatives to drive successful organisations in line with Corporate Social Responsibilities (CSR) priorities.
Experience in management and delivery of excellent communication campaigns, tools and teams (D).
Understanding of need in the Bedfordshire County (D).
Skills & Abilities
Excellent personnel and communication skills and able to work effectively within a team and with external partners and business contacts.
Excellent skill in processing information accurately and write succinct reports and agreements that’s show clear strategic alignments between partners and BLCF.
Excellent networking skills able to establish good interpersonal relationships, rapport, and credibility with a wide range of people including business leaders, local and national government officials, Trustees, advisors, donors and wider stakeholders.
A self-starter, able to act on own initiative and to organise, plan and prioritise own workload to meet deadlines.
Demonstratable ability to work effectively under pressure and to demonstrate a professional approach in any situation.
Fully computer literate including Word, Excel, Power Point and use of databases.
Excellent knowledge of marketing communication and messaging methods and approaches to meet needs of target audiences.
Equality Issues
Able to demonstrate how diversity, equality, and inclusion (DEI) can be made integral to their work and its delivery.
Some knowledge and understanding of equality issues and legislation relating to the charity sector.
Personal Attributes
Committed to excellent communication and the provision of high-quality services to a relevant range of partners.
Ambitious, energetic and with an outward focus with a strong business mindset and experienced network of contacts.
Highly motivated, with an enthusiasm and determination to build the resources available to grow the financial sustainability of BLCF through excellent business and income growth.
Strong commitment to the philanthropic values of the Community Foundation.
Education & Training
Educated to degree level or equivalent or with work and personal relevant experience.
Other Requirements
Able to work evenings and weekends as necessary.
Ability to access and work across all the county of Bedfordshire or other geographical areas as dictated by our funding streams, when necessary. To ensure we meet the business and operational requirements of the organisation.
Current driving license and access to a vehicle or transport.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Letchworth Foodbank is seeking an exceptional part-time Charity Manager to lead our organisation. Our mission is the prevention or relief of poverty in our area by serving the needy in Letchworth, Hitchin and Baldock. Receiving donations and grants of over £200,000 per annum, the Foodbank distributes over 40 tonnes of food and £50,000 of food vouchers every year to those that need it most.
As an organisation relying entirely on grants and donations, we face challenging hurdles to maintain and grow our income base in order to meet the increasingly complex needs of our clients. Our strategy is not to stand still but to increase our reach and impact and we require a Charity Manager that shares our ambitions and has the capability to drive our strategy forwards.
We are a volunteer-based organisation with over 75 active volunteers supporting the breadth of operations from warehousing to client facing distribution centres. We also work closely with local social care institutions and authorities on both funding for the Foodbank and ensuring our support for the needy helps them get back on their feet on a sustainable basis. The Charity Manager will lead our volunteer team as well as engaging with the institutions and authorities that we work with to achieve our mission and implement our strategy.
The Charity Manager will be a leader driven by our mission, with empathy for our clients and the volunteers they will lead and possessing the skills to deliver our strategy with the support of the organisations and institutions we work with.
Further details of the position are provided in the attached job description.
The client requests no contact from agencies or media sales.
Contract: 12-month fixed term contract, full-time, 35 hours over 5 days (part time and flexible working can be considered)
Salary: £35,000 - £40,000 per annum
Location: UK, Remote
Closing date: Tuesday 29 April 2025
Interview date: w/c 5 May 2025
Are you a passionate and driven fundraiser with a talent for building meaningful relationships? We’re looking for an experienced Philanthropy Manager who thrives on engaging donors and inspiring support on a 12-month fixed term contract.
More about the role
Our Philanthropy team is responsible for engaging mid-value and major donors, as well as trusts and foundations.
As Philanthropy Manager, you will be a vital part of the relationship management team, stewarding a mixed portfolio of donors, including individuals and trusts/foundations. You will cultivate and manage relationships with supporters typically giving five-figure gifts, with opportunities to secure six-figure donations. Through engaging conversations, impactful written proposals, and in-person meetings, you will inspire donors to invest in our mission and make a lasting difference for pets in need.
This role is available on a full-time, 12-month fixed term basis. We are also happy to consider candidates who may be looking for part time/4 days instead of 5 and flexible working.
If you have a passion for philanthropy, excellent relationship-building skills, and a track record of securing major gifts, we’d love to hear from you!
Key responsibilities:
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Manage a mixed portfolio of donors and prospects
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Design and deliver innovative and engaging stewardship plans for prospects
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Manage donor-led cultivation opportunities/events (e.g. private tours and dinners)
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Work with existing advocates to identify opportunities within their networks to introduce new prospects to the work of Blue Cross
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Build and manage relationships with internal and external stakeholders who can add value to the cultivation process
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Create engaging and impressive donor communications including funding proposals and impact reports
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Adhere to a suite of clear work processes demonstrating compliance with our privacy policy, GDPR, data protection legislation and fundraising best practice
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Deliver a comprehensive set of KPIs including meeting an individual income target
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Maintain accurate and up to date donor records and updates using our CRM
Want to know more? We've attached a detailed job description that outlines the role, responsibilities, and how you can make a difference.
About you
You will have exceptional interpersonal skills and quickly understand donor motivations, delivering tailored and impactful stewardship. A natural communicator, you can adapt your approach to connect with any audience, whether through compelling written proposals or face-to-face meetings.
Creative and strategic, you know how to craft inspiring fundraising materials for different audiences and settings. You’re proactive in moving prospects through the pipeline, building strong relationships, and confidently making the ask.
With a results-driven mindset, you foster productive stakeholder relationships that drive philanthropy forward. You work with professionalism, confidentiality, and discretion, and you take pride in being part of a dedicated and supportive team.
Knowledge, skills, and experience
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Proven experience of mid to high-value fundraising with a track record of initiating new relationships, making the ask and developing long-term donor relationships
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Experience of crafting compelling funding proposals and applications
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Experience of designing stewardship journeys for mid to high value supporters resulting in increased affinity to the organisation and donation uplift
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Experience of sharing philanthropic opportunities with high-net-individuals in a professional and engaging manner, with a flair for adapting to their individual aspirations
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Experience of successful developing senior stakeholder relationships (both internally and externally)
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Experience of successfully delivering an income target
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An ability to think laterally and proactively to problem solve
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Demonstrated ability to work well under pressure, excellent attention to detail, prioritise work and meet deadlines
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Experience of successfully conveying a fundraising need to donors in an engaging way both in person and in high quality written stewardship
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Excellent interpersonal skills with a high level of professionalism and discretion
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Full driving licence in order to travel to donor meetings
A bonus if you have:
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Experience of working within an animal welfare charity
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A fundraising qualification or evidence of CPD
How to apply
Click the apply button and complete the online application process before 23:59 on the closing date on Tuesday 29 April 2025.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
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Enhanced annual leave entitlement: 30 days plus bank holidays
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Pension scheme with enhanced employer contribution
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Life assurance
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Unlimited access to an employee assistance programme
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Programmes for physical and mental wellbeing support
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Free access to GP via MetLife
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Recognition scheme
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Annual volunteer days
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Claim for professional fees
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Charity worker discounts across a variety of retailers.
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
The client requests no contact from agencies or media sales.
Digital Marketing Lead
Be part of a Wilder Future
We are looking for a talented and experienced digital marketing professional with a passion for nature.
Join a Trust that protects and enhances the wildlife and wild places of Staffordshire and promotes understanding, enjoyment and involvement in the natural world.
Position: Digital Marketing Lead
Location: Remote (office working in Staffordshire, minimum 2 days per month)
Hours: Full time 35 hours per week
Salary: £29,000 - £36,000 per annum
Contract: Permanent
Closing Date: 9am on the 28th April 2025
Interview Date: Interviews will be held in person at the Wolseley Centre, during the week of the 6th May
The Role
The Trust had an income of £4.7m in year ending March 2024, excluding an exceptional legacy of £2.2m. To enable the charity to push ahead with this vital work to restore the natural environment across Staffordshire, income needs to be increased to £10m by 2030.
The Digital Marketing Lead will be the key contact for digital communications and marketing within the organisation, providing input into annual budgets and plans from the perspective of their expertise.
Your role will involve designing, testing, and delivering engaging campaigns, and mapping user journeys to enhance supporter experience.
This position is a new one, and one of the key recommendations of a fundraising research assignment conducted at the end of 2024.
This is an opportunity to make a difference. You will be a key part of a passionate and enthusiastic team who are building a wilder future for Staffordshire and inspiring more people to take meaningful action for wildlife.
About You
This is a unique opportunity for an ambitious and innovative storyteller to use their digital marketing skills to drive engagement and fundraising. You will be a motivated, resilient self-starter with experience of email marketing and engagement, including designing, testing and delivery for a complex organisation. The ability to create engaging content for various digital channels, a keen eye for detail and experience of crafting superb copy are essential.
You must be familiar working with data and analytics to extract insight to continually drive performance of communications and have experience of mapping user journeys through all touch points, including social media and the website, to enhance the quality of supporter experience.
Professional in any situation, you will be a strong ambassador for the Trust, passionate about the mission and able to share the vision across multiple audiences.
This is a UK-based post and applicants must be living in and have the right to work in the UK.
Benefits include:
• 10% Non-contributory Pension
• Employee Assistance Programme
• Life Assurance
• Salary Sacrifice schemes for cycle to work and Electric vehicles
• 25 Days basic holiday allowance, plus bank holidays, and extra Christmas leave
• 15% discount in our cafe
• PPE and uniform provided as required
The Organisation
Join the county’s leading conservation charity, committed to protecting wildlife and inspiring a lifelong love of nature. Our climate is in crisis and nature needs our help, but together we can make a difference. The 50-year vision is for a thriving county with wildlife at its heart, which everyone enjoys, values and wants to play their part in protecting and improving.
These are not jobs – these are careers. For staff, being part of the effort to address the climate and nature crisis makes working for here truly meaningful and rewarding.
As well as investing in the mission, the organisation invest in people and culture and are committed to creating an engaging, supportive and inclusive workplace for all and providing opportunities for development, training and growth. There is also a range of benefits such as flexible working and an employee assistance programme.
You may also have experience in areas such as Digital Marketing, Digital Communications, Digital Marketing Lead, Digital Communications Lead, Digital Marketing Officer, Digital Communications Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Purpose of the Job
Advice Quality and Operations Managers will make sure clients get accurate and appropriate advice and that advisers are supported and can develop their skills.
Maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day-to-day basis and using those insights to drive advice service development.
This role is vital in fostering a culture of quality and excellence within the agency, ensuring that both staff and volunteers are well-equipped to deliver exceptional advice services to clients.
Job Description
Strategy and planning
- Work with the Head of Advice to develop and deliver an operational plan to support delivery of the strategic priorities, which is measured, monitored and reported up to the CEO and Board of Trustees.
- Co-ordinate activities, procedures and systems so as to promote the common policies and practices with the appropriate advice services.
- Ensure that the strategy is accessible to and understood by all staff and volunteers and they know the role they play in achieving our goals.
Risk management and compliance
- Regularly review the risks to which the charity is exposed to relating to Advice Services and provide assurance that systems or procedures are in effective operation to manage those risks.
- Ensure the use of systems in place to meet the requirements of all applicable regulatory bodies relating to the Advice Service Delivery.
- Working with the rest of the management team ensures that good data protection practices are embedded in our day-to-day operations.
- Assess requests made in relation to GDPR.
People management and development
- Support team members in continuous learning that will equip and develop people to deliver outstanding advice delivery. Responsibility for the delivery of the training and development plan for the Advice Services Department including, sourcing, delivering, evaluating and maintaining records.
- Supervise the work of paid staff and volunteers
- Maintain and develop standards of service delivery.
- Advise the Head of Advice on staffing and service-related issues.
- Plan and allocate work, monitor achievements of deadlines and key performance indicators and provide support as appropriate.
- Ensure that the service area and projects are adequately resourced.
- Ensure recruitment and selection of paid staff and volunteers as appropriate.
- Develop inclusive learning and development activities to meet quality standards and the organisation’s learning and development plan. Facilitate inclusive group and / or one-to-one learning and development activities. Organise internal and external learning and development activities to ensure the competence and continuing development of staff and volunteers.
- Contribute to the assessment of competence of staff and volunteers. Co-ordinate assessment activities and make final decisions on competence.
- Working with the rest of the leadership team ensures the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
- Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy.
- Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
- Ensure Training is delivered and records confirm all client facing paid staff and volunteers that may be involved in providing money and debt information and advice have completed an accredited training programme
- Direct reports: Dependent on advice area, between 5 to 11 Advisors per AQOM, plus volunteers.
Operational performance management
- Maintain, develop and monitor effective and relevant performance indicators and management processes, with particular emphasis on the application of customer insight data and feedback on complaints.
- In line with the Advice Quality Standard, work with the Head of Advice and the other Advice Quality and Operations Managers to ensure that staff and volunteers have adequate supervision and that advisers have access to support at all times when delivering advice to clients.
- Ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified.
- Monitor the quality of advice given to clients to ensure that standards meet Citizens Advice requirements. Completing Case Checking, QAA Audits and independent file reviews (IFR) to ensure quality assurance at a whole service level. Using the insights to further develop the services to clients and skills of advisers.
- Maintain and develop standards of service delivery.
- Take part in internal consistency exercises at least quarterly.
- Providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole.
- Manage the practicalities of the service: Including overseeing all practical issues relating to the service delivery, ensuring service delivery and adequate cover is in place, allocating the team to face-to-face work and other communication methods, checking waiting times and interview lengths, and if necessary, dealing with client or Citizens Advice emergencies.
- Provide technical support and act as consultant to the advisers.
- Monitoring of service delivery and advice service contracts performance to report against KPIs, with reference to outcomes for clients, identifying any issues and proposed actions. Reporting significant risks to the Head of Advice. Ensure that appropriate systems are developed and maintained for case recording, statistics, follow up work and quality control.
- Client Experience: Use our written process for dealing with complaints, ensuring that regulatory requirements are met (for debt and money advice complaints) to ensure Complaints are handled effectively and data is used to drive improvements where appropriate.
- Ensuring that appropriate data protection procedures are in place and are followed by all workers.
- Lead on safeguarding and gender violence issues in accordance with policies.
Other duties and responsibilities
- Understanding and acceptance of the need to work occasional evenings and weekends, both on site and on-call, as required.
Stakeholder Engagement
- Collaborate with management and other departments to align quality standards with organisational goals.
- Engage with external partners and regulators to ensure compliance with industry standards and share best practices.
Reporting and Analysis
- Prepare and present reports on advice quality metrics to management and stakeholders.
- Utilise data to identify trends, risks, and opportunities for improvement.
Confidentiality and safeguarding
- Confidentiality is a core principle of Citizens Advice. Support the team with the application of the confidentiality policy.
- Implementing adult and child safeguarding policies and training staff and volunteers how to identify and deal with safeguarding concerns.
- Dealing with a conflict of interest and ensuring our service takes the right action to protect the client, our staff and volunteers and the service.
Research and Campaigns
- Ensure that staff and volunteers consistently and accurately generate Advice Issue Codes (AICs), evidence forms and profile data and participate in the Network Panel Surveys
Person Specification | What you need to do this job
Essential Criteria
- Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area.
- Ability to plan and manage projects.
- Commitment to continuing professional development.
- Experience of monitoring and maintaining service delivery against agreed targets.
- Ability to plan and prioritise own time and work and work of others in a pressured environment.
- Experience of analysing information to produce reports.
- Leadership and management ability within the context of understanding the needs of a voluntary sector organisation.
- Ability to communicate effectively in person, in writing and over the telephone with individuals and with a wide variety of organisations and audiences.
- Ability to meet Citizens Advice competence with a minimum of three years’ experience of involvement with advice giving.
- Ability to research, analyse and interpret complex information and to produce and present clear verbal and written reports.
Desired Criteria
- Significant experience managing large advice and helpline services which includes supporting individuals within at least one of the areas of – (for example) welfare benefits, debt management, housing, or health and social care issues.
- Demonstrable experience of driving innovation and service improvement within an advisory/customer focused service.
- Experience of supporting change.
- Well-developed staff management and leadership skills, with strong experience of implementing robust performance management processes.
- Proven ability to communicate effectively verbally and in writing, including excellent IT skills.
- Proven ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
- Experience in managing budgets.
- Ability to ensure best use of IT systems and packages in the provision of advice services and the ability to monitor and maintain casework systems and procedures.
- Ability to work with a variety of organisations and to earn and maintain the trust of those people with whom the Bureau deals.
- Ability to contribute to the team combined with willingness to learn and develop and have a positive attitude to change with an ability to plan ahead.
- Access to own transport and able to work at any service location in the Bureau’s area of operation as required.
Application Process:
To apply, please complete the application process on CharityJob. Please submit a concise supporting statement which includes examples and evidence of when you have demonstrated the attributes listed within the person specification. You will be expected to address each point separately and, in the order listed.
If you do not complete a full supporting statement in the requested format, your application may be rejected.
Addressing each point of the person specification
This is a key section of the application which allows you to provide evidence of your experience, knowledge, skills and abilities that are relevant to the role as described in the role profile. Selection is based on an assessment of the evidence you provide against the requirements of the role as set out in the person specification. It is important that you tailor your response to clearly demonstrate how you meet each requirement. No assumptions will be made about your achievements and abilities.
Please provide one example for each requirement. You should choose examples of past experience that clearly demonstrate what we are looking for, and be precise about what you did, how you did it and the outcome or result of your actions. Please try to limit your response to each criterion to a maximum of 200 words.
A useful guide might be S.T.A.R:
- Specific – give a specific example
- Task – briefly describe the task/objective/problem
- Action – tell us what you did
- Results – describe what results were achieved
Please provide recent work examples wherever possible. However, do remember that relevant examples from other aspects of your life, for example: voluntary or unpaid work, school or college work, family or home responsibilities, can also be given.
We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.
Interview Process:
The closing date is Friday 2nd May 2025, 6pm
Shortlisted candidates will be contacted by telephone, so please give a daytime telephone number or somewhere we can leave a message to arrange an interview.
Our selection process consists of three stages:
- Stage 1 – Telephone Interview:
Initial interviews will take place via telephone on Thursday 15th May 2025.
- Stage 2 – Formal Interview (In-Person):
Candidates who are successful at Stage 1 will be invited to our Stevenage office for a formal face-to-face interview on Monday 19th May 2025.
- Stage 3 – Practical Activity & Final Q&A:
Following the formal interview, candidates will complete a short activity and have the opportunity to ask any final questions.
Please note that Stages 2 and 3 will take place on the same day.
To help people solve their problems by providing options.
The client requests no contact from agencies or media sales.
Personal Assistant to the Chair
Closing Date: 25th April
Interviews: 9th and 14th May
Contract: 14 hours per week (flexible hours spread across 4-5 days to be discussed at interview)
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
We have an exciting opportunity for a Personal Assistant to the Chair of the Board. Reporting to the Governance Manager & Deputy Secretary, you will be part of the Finance and Assurance directorate.
In this role, you will be responsible for providing personal assistance to the Chair, including the coordination of a confidential calendar, managing requests for attendance, travel arrangements, meeting and event coordination, and ensuring the effective use of the Chair’s time. A high level of confidentiality and discretion will be essential in all aspects of your work. While the primary focus will be supporting the Chair, there may be occasional personal assistant support required for other Trustees.
You will bring extensive experience as a Personal Assistant, particularly in supporting senior staff and working within a large organisation. Experience working with C-Suite executives or Non-Executive Directors/Trustees is essential, along with an understanding of their priorities and the demands of their roles.
You will work closely with the Executive Assistant to the Chief Executive, who manages the Chief Executive’s schedule and personal arrangements, and with our Governance Admin Co-ordinator, who books travel and accommodation for board and committee meetings. Together, you will ensure the Chair has a well-organised calendar and is fully briefed in advance of key events.
The role is home-based, though you will be required to attend meetings in person, so a current UK passport and residence in the UK are essential.
The Society is dedicated to improving the lives of those living with dementia and, as a learning organisation, has individuals living with dementia among its board and committee members. We are committed to upholding our values and are looking for someone with a positive attitude, who is passionate about good governance and making a meaningful difference to those living with dementia.
About You
- Experience in supporting C-Suite directors: Demonstrable experience providing high-level administrative support to senior executives, effectively managing their needs and priorities.
- Highly organised, with the ability to manage multiple tasks and responsibilities seamlessly.
- Complex diary management with the proven ability to manage intricate and demanding diaries, coordinating meetings, travel, and events efficiently.
- Strong interpersonal skills with the ability to build effective relationships with a range of internal and external stakeholders.
- Meticulous in managing itineraries and all related logistics, ensuring everything is in order.
- Collaborative and flexible, always ready to support colleagues and contribute to team success.
Person Specification
- Proactive and able to take initiative, with a strong ability to work independently while also thriving in a team environment.
- Tact and diplomacy - Diplomatic and professional, with the ability to navigate sensitive situations with care and discretion.
- in managing complex workloads, consistently delivering quality results within tight deadlines.
- Anticipates needs and plans ahead to ensure smooth operations and the successful delivery of tasks.
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
About Open Cages
Open Cages is a UK-registered charity fighting animal suffering. We are part of an international organisation, Anima International. To achieve our goal we use scientific evidence, careful reasoning, and draw upon decades of collective experience. Just in the last few years, we have successfully helped improve the lives of hundreds of millions of farmed animals in the UK.
We are impact-oriented and use a wide array of tools to make the world a better place. Our current toolkit includes:
- Investigations which reveal the reality hidden behind the walls of factory farms
- Negotiations with companies to encourage them to eliminate cruel practices from their policies
- Advocacy to secure legal milestones for animals
At Open Cages we won’t stop until we end animal suffering. We would like to invite you to join us and help us achieve this goal.
What do you gain by working at Open Cages?
- Meaningful work – you will help build a world free from animal suffering
- Time – you will be able to focus full-time on helping animals
- High degree of flexibility – the work is almost totally remote and you will organise your working hours and workflow yourself
- Trust – we expect you to make mistakes as a given and learn from them
- Autonomy – you will experience freedom and independence in your decision-making
- Transparency – you will have access to the work and decisions of others
- Honest work culture – you will know what your colleagues are doing and what they really think
- Knowledge – you will learn and receive support from people who have been fighting for animals for many years
- Opportunity to grow – you will learn every day and be encouraged to experiment beyond your skill set
- Ability to influence the organisation – we encourage our people to openly speak their mind and thus you will be able to impact what kind of organisation we are
- A laugh – animal advocacy can be dark at times, we think that having a fun atmosphere is key to balance this
- Transparently set compensation – Our salaries are not negotiable and are based on a transparent algorithm that is the same for each role
Following a 3-month probation period, you will transition to a fixed-term contract. Upon successful completion of this term, you will be offered a permanent employment contract. A minimum salary of £39,695.24 gross (our salary base for people resident in the UK) will apply from the beginning of the probationary period. The salary base may change due to your previous experience related to the position, or your experience in animal advocacy (+3% for each year). In addition, the salary increases with your seniority in Open Cages according to the following model:
+ 7% – for every year worked at Open Cages during the first 5 years of work
+ 5% – for every year worked at Open Cages during the next 5 years of work
+ 3% – for every year worked at Open Cages during the next 5 years of work
+ 2% – for every year worked at Open Cages during the next years of work
About your role
We are a small and ambitious early-stage organisation with two full-time team members. Our current objective: to help the 1 billion chickens raised annually in the UK. By joining us as a campaigner who focuses on communications, you will work on the frontlines by shining a light on the hidden suffering of animals trapped on factory farms, and mobilising the public to take action. Your first task will be to help us convince the UK’s largest food businesses to improve their chicken welfare policies, primarily through crafting media stories and marketing campaigns that capture the hearts and minds of the public.
While this may sound challenging, it’s a once-in-a-lifetime opportunity to make a historic change for those who cannot stand up for themselves. Someone has to pick up the fight, and we hope it will be You.
We can accommodate to you
Due to the broad scope of our work, there is no simple description of the perfect campaigner. There may also be certain areas where you are stronger than others, and we are open to fitting the role around you. We are looking for a generalist rather than a specialist. However, you do need to have some particular strengths such as resilience, persistence, creativity, and critical thinking. Ideally, some day, you will be able to lead a big team and transfer your knowledge to them.
No previous experience is required for this role. While experience will be valued (and reflected in the salary), we welcome applications from both seasoned professionals and passionate newcomers who align with our organisational culture.
What do we require from you?
- Strong belief in the mission of our organisation. Working for us should not be thought of as a ‘career step’. We want people who are motivated by our mission above all.
- Flexible availability. We think of ourselves as a small startup. The fate of the organisation rests on a handful of highly motivated advocates who want to do something ambitious with their lives. We want to maintain the intensity of our current operating culture, so you should expect to work the occasional weekends and late evenings.
- Not being an asshole. We expect you to treat others with respect, decency and compassion – even the occasional adversaries.
- A preference for hard work. Activism is our passion and one of the main motivations in life. To fit our culture, you have to be a person that is proactive and enjoys work.
- Growth mindset. Nobody knows how to fix the world, so we need you to keep learning. We constantly strive to be better at our activism, but also as people.
- Strong interest in a high-feedback culture. We have a culture of honest and direct communication. We talk openly about our strengths and weaknesses on a daily basis because we want to be the best. You will know what your colleagues really think of you and be encouraged to speak your mind.
- Ability to reason and communicate your thinking, especially in written form. In order to thrive in our organisation you must be able to think carefully, try to back up your ideas with reasonable evidence, and above all be open to being proven wrong and changing your mind.
- Fluency in English. You will be working in a UK-based organisation which will require constant communication with English speakers.
- Ability to work in the UK. This offer is open to candidates who are either currently UK-based, or are willing to move to the UK for the job. We are happy to do whatever we can to help you in relocating, depending on your needs and our ability. If you have any questions about what we can help with, don’t hesitate to write to us!
You do not need to be vegan or vegetarian. While all of our events provide only plant-based meals, we are open to anyone who wants to fight for a world that is free from animal suffering. We won’t turn down any help.
What will you do?
- Build culture – you will help build and reinforce our culture, so we never lose what makes up the strength of Open Cages.
- Embrace reality – you will make it your mission to understand the world as it is rather than as you would like it to be.
- Manage activists – you will manage and work with teams of both employed and voluntary activists.
- Experience frustration – you will feel frustrated about things you could do better or things that are not working in the organisation or your team, and use this frustration as an opportunity to refine and elevate our organisation.
- Question ideas – you will question common knowledge, especially your own ideas, so that our results are always as good as they can be.
- Optimise your performance – you will continuously deepen your knowledge – both about particular areas of animal advocacy and about how the world works – and enjoy this process.
- Prioritise action – you will act even when there is not sufficient data.
- Abandon projects – you will change your objectives when it makes sense, no matter the time already invested.
- Respect and trust others – you will be there for others and trust their intentions. You will support them when they succeed and when they fail.
- Seek information independently – you will be responsible for acting very independently which will require you to obtain and verify data.
- Make mistakes – you will embrace your mistakes without being ashamed with the desire to learn from them.
- Strategise – it is not easy to change the world. As a campaigner you will ask yourself endless questions. You will be responsible for campaign strategy which requires careful planning and the ability to think ahead.
- Try again and again and again – the decision makers we want to convince often don’t want to improve animal welfare, others may simply not have time for you. You will need extreme persistence in order to gain traction with companies.
- Take risks – negotiating in a high stakes meeting, attending a farming conference, organising a protest, taking hundreds of videos of a retailer’s chicken products for a BBC story (yes, we did this!) – in this role you will need to be comfortable with stepping out of your comfort zone.
- Conduct research – you will spend many hours online gathering information, working with investigators and lawyers, or delivering chicken products to a lab in Germany (we did this too).
- Create marketing content – you will produce graphics and videos for social media, and utilise marketing tools to reach millions of people.
- Work with the media – you will engage with journalists, write press releases, pitch stories and be animals’ voice on the radio and TV.
- Mobilise advocates – you will write emails to our supporters and motivate them to take action with us. You will also organise and run street actions like protests and stunts.
- Connect with diverse audiences – you will need to talk about the suffering of animals to very different groups of people that compose our society. To do that effectively, you will need to understand their perspective and be a good, empathetic communicator.
- Ask for support – you will help us fundraise to increase our impact.
Do you think this role is too challenging and you're not fit for it?
You may be thinking that this role would be interesting for you, but you won’t make the cut.
We encourage you not to worry and fill out the application nonetheless, especially if you meet our requirements (even on a basic level) and you think this position could bring you a lot of joy. Leave the judgment about your competence to us. You may even learn something useful along the way.
We prepared support materials to help you through the application process. We'll also be hosting informational webinars about this role and our recruitment process – click ‘Redirect to recruiter’ to see the website for more details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're seeking an experienced and inspirational leader to Chair our Independent Advisory Group (IAG) whose role is to provide independent advice to the Travalyst Board and Secretariat on the delivery of Travalyst’s strategy. As Chair, you'll provide independent strategic guidance, critical insights, and expert advice to shape Travalyst’s initiatives and impact. This role requires a commitment of approximately 1-2 days per month over an initial two-year term (with the possibility of renewal).
Your Impact
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Set the IAG’s agenda and priorities, in close collaboration with the Travalyst CEO and Board Chair.
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Chair a minimum of six virtual meetings per year, bringing all IAG Members together to share learning and provide strategic business updates; ensuring that divergent opinions are heard and respected, and that the group forms a collective view when needed.
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Ensure that the IAG’s advice is timely, relevant, and delivered appropriately to the Board and/or Secretariat.
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Attending Travalyst Board meetings to give updates on IAG activities, performance and learnings (likely 1-2 per year).
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Attending Travalyst’s Annual Convening (likely 2 days per year, usually in Europe).
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Regular strategy and operations meetings with the Secretariat and Travalyst COO.
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Regular status meetings and 1:1 check-ins with IAG Members.
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Regular status meetings with the Travalyst Secretariat.
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Ad hoc meetings, calls, reading/ document reviews, and email exchanges.
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Be accountable for the performance of the IAG.
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Champion Travalyst’s work externally.
About the IAG
Our IAG is comprised of a global group of some of the world’s leading travel and sustainability experts. The role of the IAG is to provide independent advice to the Travalyst Board and Secretariat on the delivery of Travalyst’s strategy. Its primary remit is the expert review of Travalyst’s product roadmaps, including impact evaluation. In addition, the IAG’s proactive advice is invited on any topic, including Travalyst’s strategy and theory of change.
The IAG currently has six members, appointed as a core group of experts with a systemic view of travel and tourism. We expect this group to grow to 8-10 members during 2025/6, to fill specific gaps in expertise. IAG Members are appointed by the Secretariat, in consultation with the IAG Chair.
Where needed, the IAG may form a task group (including external subject matter experts) with a clear, time-bound remit. External subject matter experts are appointed by the Secretariat, in consultation with the IAG Chair.
The IAG sets its agenda and priorities through close collaboration between the IAG Chair, Travalyst CEO, and Travalyst Board Chair. It is accountable to its Terms of Reference, which are approved by the Board.
Who you are
You are a visionary leader passionate about sustainability and global travel transformation.
You bring:
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Exceptional people and leadership skills, with a talent for managing nuanced discussion, driving consensus, and building trust.
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Strategic business acumen and proven experience guiding high-impact advisory groups.
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Strong understanding of the travel and tourism space is preferable, to inform robust decisions on complex and nuanced topics.
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A neutral stance with no current ties or conflicts with our coalition partners.
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Strong credibility and network within sustainability, travel, or related sectors.
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Commitment to fostering collaborative, inclusive discussions and outcomes.
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An affinity for the vision and mission of Travalyst, and an appetite to navigate the tensions inherent in driving system change and bringing stakeholders on the journey.
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Proficiency in English language and able to chair in English.
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Ability to attend meetings during EU-compatible business hours.
Ideally, you have one or more of the following:
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Strong chairing experience, particularly of groups with divergent and nuanced opinions.
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Existing profile and credibility with sustainability stakeholders, in line with the ambition and future scale of Travalyst.
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Good knowledge of, and networks across the global travel and tourism industry, or sustainability data technology, or similar industry.
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Good knowledge of research methods, and the ability to discern robust arguments made from research.
Support available to you as IAG Chair
Operational support from the Secretariat will include:
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Ensuring the smooth operational running of the IAG to deliver its agenda, priorities and roadmap.
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Preparing, supporting and debriefing IAG meetings, and managing records of key advice and decisions.
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Leading recruitment and onboarding of new IAG Members and/or subject matter experts.
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Monitoring IAG governance processes and performance, and making recommendations for improving processes.
Honorarium
The IAG Chair will be offered an annual honorarium, in recognition of the critical role played by the IAG and the time commitment required for full participation and leadership.
Additionally, pre-approved reasonable out-of-pocket expenses can be reimbursed, where required.
Equalities
Travalyst promotes a diverse and inclusive working environment. We welcome applications from everyone with suitable skills and experience, and we will make reasonable adjustments where necessary to enable people with particular needs or requirements to work with us. Please add any recruitment adjustment requests to your application, as well as notifying our team of your pronouns. We also welcome applications from people who come from communities that are directly affected by the impacts of travel and tourism. We want everyone who works with us to feel respected, valued and able to contribute at the highest level.
Join Us
This role offers a unique opportunity to contribute to a meaningful cause while providing strategic leadership and critical insights. If you have the expertise, passion, and 1-2 days per month to dedicate, we invite you to seize this opportunity to shape the future of travel sustainability. Help us make travel a lasting force for good.
The client requests no contact from agencies or media sales.
Research Associate - National Youth Agency
Contract: 12-month Fixed Term Contract (with potential to extend)
Hours: Full-time - 37 hours per week
Salary: £30,000 – £35,000 per annum, dependent on experience
Remote: This role is 100% homebased with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
This is an exciting opportunity to join our Knowledge Team, working alongside two existing Research Associates and a Data Analyst.
You will be integral in delivering research, data, and insights that support organisational development and programme delivery across NYA.
We are looking for an experienced mixed-methods researcher with a strong understanding of social research and evaluation approaches. Ideally, you will have experience working in or alongside the youth sector and be confident using both qualitative and quantitative methods.
You’ll need to be flexible, proactive, and a strong communicator, able to explain complex ideas to varied audiences.
This role is ideal for someone looking to make a tangible difference through evidence-led approaches that shape policy, practice, and impact in youth work.
Key responsibilities for this role will include:
- Designing and delivering research projects using a range of methods including surveys, interviews, and focus groups.
- Supporting the development of the NYA research and data hub, including external research collation and data visualisation.
- Leading on evaluations to meet funder requirements and contribute to NYA’s growing evidence base.
- Analysing data from NYA programmes to support impact measurement.
- Promoting evidence-based practice across NYA and the wider youth sector.
- Communicating findings clearly through reports, briefings, and presentations.
- Managing research projects and collaborating with internal and external partners to deliver on time and to quality.
- Responding to internal and external research enquiries.
The ideal candidate will have experience in social research, familiarity with various research methodologies, and the ability to communicate complex findings to diverse audiences.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Monday 12th May 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the
About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it. As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-221126
Development Manager
Are you a passionate and skilled land and property professional with a heart for serving older Christians? We are seeking a Development Manager to play a key role in expanding and strengthening our mission to provide compassionate, faith-based care. This is a unique opportunity to make a tangible difference in the lives of our residents while working alongside a dedicated and motivated team.
We are looking for a Development Manager who will be instrumental in driving our vision forward, identifying new land and acquisition opportunities, and ensuring the highest standards of development and innovation.
As a Development Manager, you will be responsible for leading on strategic development projects, forging key partnerships, and ensuring our growth and renewal programme moves forward in alignment with our mission.
If you are a dynamic and experienced land and property professional with a strong background in acquisitions, planning, project management, and a heart for Christian service, we invite you to apply now.
Responsibilities:
- Lead and manage strategic development projects from inception to completion.
- Identify and develop new opportunities for growth and expansion.
- Work collaboratively with key stakeholders .
- Manage budgets effectively and ensure financial sustainability of development initiatives.
- Prepare reports and provide updates to senior management and trustees.
Skills/Experience:
- Strong leadership and strategic thinking skills.
- Proven experience in land acquisition, development project management, or a similar role.
- Ability to communicate effectively with a wide range of stakeholders.
- Strong financial acumen and experience in managing development budgets.
- A proactive and innovative approach .
- IT proficient, including Microsoft Office Suite.
- Ability to work under pressure and manage multiple priorities.
Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
Full-time, 40 hours per week.
Benefits:
- Salary: £54,000 per annum
- Remote working
- 5 Weeks' paid holiday per year as well as bank and public holidays
- On-going training and support
- Team events
- Pension scheme
- Care Friends referral
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
— What our staff say about us: “It is a friendly and welcoming place to work.” —
We are committed to having a diverse leadership team and encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are currently underrepresented at the senior management level.
Closing date: 23rd May 2025 – However, this vacancy may close sooner if sufficient applications are received, so please apply as soon as possible if interested.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference: BfN2026/01
Job Title: Finance Assistant
Salary: £13.52 per hour
Number of Posts: 1
Type of Contract: Fixed Term for 1 year
Start Date: ASAP
Hours of Work: Minimum 21 per week (possibility to increase)
Working Pattern: Must include core hours on Monday, Tuesday or Wednesday and times when interaction with members of wider team is possible.
Work Location: Remote (If located in West of Scotland – hybrid work also available)
Responsible to: Finance & Systems Manager
Closing Date: 29/04/2025
Proposed Interview Date: We will shortlist and interview while the vacancy is being advertised and reserve the right to withdraw the advert if a suitable applicant is recruited prior to the closing date.
Job Information: The Finance Assistant will provide efficient and accurate support by inputting financial records, ensuring smooth financial operations and generating and analysing reports using Sage and Excel. This is an excellent opportunity for a hard-working colleague to make a difference and further develop skills and experience in charity finance within a supportive and values-driven organisation.
The client requests no contact from agencies or media sales.
We are looking to appoint an exceptional individual to join our team of six Strategic Partnership Advisors across England. In this role, you will support key partners, including Active Partnerships, National Governing Bodies of Sport, local authorities, and leisure providers to become more effective in their role of enabling more disabled people to be active.
You will possess a strong understanding of the sport and activity sector, including its operations, and be able to advocate for improvements that help more disabled people become active. Additionally, you will be aware of the broader systems and barriers that disabled people encounter in sports and activities, as well as organisations such as disabled people’s user-led organisations and various charities, to build relationships and foster effective cross-sector partnerships.
We are looking for an individual with experience of working strategically at a place based and/or locality level within the South West region. Someone who can positively influence local developments, systems and investments to tackle the inequalities disabled people face in sport and activity through inclusive practice.
The successful candidate will work remotely from home and be based in the South West region. This role will involve travel across the region and occasional travel to our Loughborough and Manchester offices.
This role is full-time (36 hours) and permanent.
We offer 26.5 days of annual leave, including birthday leave, plus bank holidays. Activity Alliance also closes between Christmas and New Year which means that employees are not expected to work during this time and they are not required to use their annual leave allowance to have this time free from work.
Activity Alliance currently offers the following benefits:
- Hybrid working
- Time off in lieu
- A contributory pension scheme (employee 6%, employer 9%)
- Childcare vouchers
- Cycle to work scheme
- Eye care
- Employee engagement initiatives such as away days
- Access to Employee Assistance Programme
- Menopause policy
- Enhanced sickness pay
- Group Income Protection
- Death in service
- Training and development opportunities
Our vision is a future where all disabled people feel they belong in sports and activities.




The client requests no contact from agencies or media sales.