Training Manager Jobs
Do you have experience in managing data, within a fundraising or similar setting? Do you have experience having a strategic oversight of Data systems? This role will manage a team to implement better process's to improve efficiency and capture and record better data. Do you have strong knowledge of CRM systems?
TPP are recruiting a proactive Database Manager on behalf of our client, a respected global charity.
Benefits:
- 24 days' holiday per year with holiday increase based on length of service - up to a maximum of 5 additional days.
- 2 wellbeing closure days.
- Flexibility - i.e. condensed work hours (upon agreement from manager).
- Pension scheme with employer contribution up to 6%
- Special leave: Bereavement, Carers, Disability, Menstrual/Menopause, Pregnancy Loss, Fertility Treatment, and more!
The Role:
As the Database Manager, you will lead the strategic transformation of data architecture, ensuring seamless integration between CRM systems, data warehouses, and external platforms. You'll also lead automation and optimise platforms to support data-driven fundraising decisions and strategies, driving efficiency across the organisation. You will manage a team of 3.
Main responsibilities:
- Design and implement API-driven integrations between CRM systems (Raiser's Edge NXT), data warehouses, and external platforms.
- Identify opportunities to enhance efficiency through automation and optimised data processes.
- Collaborate with IT teams and external suppliers to develop integrated data solutions.
- Lead change management initiatives, including training and creating user guides for new processes.
- Oversee the transition from manual to automated data processes.
- Ensure compliance with data protection regulations and maintain high standards of data security.
- Establish performance monitoring mechanisms for data architecture and processes.
- Build strong relationships across teams to integrate data insights into fundraising strategies.
Essential requirements:
- Expertise in CRM platforms
- Experience with automating processes and managing system transitions.
- Strong leadership and change management skills, with a collaborative approach.
- Knowledge of GDPR and data security best practices.
- Ability to manage cross-functional teams and influence strategic decision-making.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Philanthropy Manager - Crisis - £45,727 - London
Ready to transform lives and tackle homelessness through powerful philanthropic fundraising? Crisis is seeking an exceptional Philanthropy Manager to drive vital funding that changes futures.
Location: London
Salary: £45,727
Contract: 6-month contract
Working Pattern: Full-time, hybrid working (prepared for one day a week in the office)
About Crisis: We're a leading national charity dedicated to ending homelessness. Your role will directly contribute to our mission of supporting people out of homelessness and creating lasting change.
We know that 6 months can be too short to build long term relationships, that's why we want you to put together some interesting projects and strategies. Get in touch with your friendly neighbourhood recruiter Frederick Hillinger for more details on this bit.
As our Philanthropy Manager, you'll:
- Build relationships with high-value donors
- Secure five and six-figure philanthropic gifts
- Manage a dynamic prospect pipeline
- Create compelling funding proposals
- Support peer-to-peer giving initiatives
- Collaborate across teams to identify funding opportunities
What you'll bring:
- Outstanding relationship management skills
- Excellent written and verbal communication
- Creative approach to donor engagement
- Project management expertise
- Digital marketing understanding
- Passion for social change
We offer:
- Flexible working arrangements
- Supportive, inclusive work environment
- Opportunity to make a genuine difference
- Professional development opportunities
- Time off in lieu for evening/weekend events
Our culture: We embed our values of equality, social inclusion, and putting our members at the heart of everything we do. You'll work in a collaborative environment that's committed to ending homelessness.
Career development: We invest in our people, offering ongoing training and clear progression paths within our fundraising teams.
What makes this role special? You'll directly contribute to transforming lives, helping people move away from homelessness and create a better future.
Want to be part of creating lasting social change? Join our team and help end homelessness, one connection at a time.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based in one of St Giles’ offices across Wales - Cardiff, Newport, Swansea or Wrexham with frequent travel across Wales and hybrid working.
Ref: FBD-242
Are you an influential, collaborative and compassionate individual with a proven record of managing and supervising staff to successfully deliver services with KPIs, quality standards and/or targets? Do you have experience of working in or managing services supporting male offenders (age 18+) in community settings?
If so, St Giles is looking for a Financial Wellbeing Project Manager to join our team and support the management of HMPPS Contracts delivering Financial Wellbeing services across Wales.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this vital role
Our successful candidate’s focus will be to provide operational management support across one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales. This will see you provide leadership and operational management support in debt and welfare benefits to a team of Financial Wellbeing Coaches (FWCs), Team Leaders and Administration team employed in the delivery of the contracts, and to plan and support the day-to-day workload for the team and setting performance objectives with the team and monitor progress.
You will also be expected to monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures and to manage partnerships including local and national delivery partners and any agencies with whom we are developing referral arrangements. Developing and maintaining strong working relationships with local Wales Probation managers and staff and other external stakeholders is an essential part of this role, as is providing regular reports in a range of formats to the Service Manager and monitoring use of the Customer Approved Database including regular reports on usage to ensure accuracy and timeliness of inputting by teams.
What we are looking for
- Experience of working in or managing services supporting challenging people
- Experience in working in or managing multi-agency partnerships working towards common objectives and outcomes
- Evidence of training at specialist level in money and/or welfare benefits advice from an accredited training provider
- Knowledge and understanding of the requirements of managing a caseload
- Wide range of money advice knowledge, budgeting, dealing with priority and non-priority debts, County Court/High Court options, insolvency options and welfare benefits
- Ability to coach and mentor staff to motivate and facilitate optimum performance in a team
- Strong IT, interpersonal and communication skills, both verbal and written.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 11:00pm 8th December 2024. Interview date: Tuesday 17th December 2024.
Ydych chi'n unigolyn dylanwadol, cydweithredol a thosturiol sydd â hanes profedig o reoli a goruchwylio staff i ddarparu gwasanaethau gyda dangosyddion perfformiad allweddol (KPI), safonau ansawdd a/neu dargedau yn llwyddiannus? Oes gennych chi brofiad o reoli neu weithio mewn gwasanaethau sy'n cefnogi troseddwyr gwrywaidd (18+ oed) mewn lleoliadau cymunedol?
Os felly, mae St Giles yn chwilio am Reolwr Prosiect Lles Ariannol i ymuno â'n tîm a chefnogi'r gwaith o reoli contractau HMPPS sy'n darparu gwasanaethau lles ariannol ledled Cymru.
Am Ymddiriedolaeth St Giles
Elusen uchelgeisiol, sefydledig sy'n helpu pobl sy'n wynebu adfyd i ddod o hyd i swyddi, cartref a'r cymorth cywir y mae ei angen arnynt. Yn ganolog i'n hethos mae ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth a bod mewn gang, yn allweddol i newid cadarnhaol mewn eraill.
Am y rôl hanfodol hon
Ffocws ein hymgeisydd llwyddiannus fydd darparu cymorth rheoli gweithredol ar draws un neu fwy o gontractau a ddyfernir gan HMPPS i ddarparu gwasanaethau Cyllid, Budd-dal a Dyled (FBD) yng Nghymru. Bydd hyn yn golygu eich bod yn darparu cymorth arweinyddiaeth a rheolaeth weithredol mewn dyled a budd-daliadau lles i dîm o Hyfforddwyr Lles Ariannol (FWC), arweinwyr tîm a thîm gweinyddol a gyflogir wrth gyflawni'r contractau, ac i gynllunio a chefnogi llwyth gwaith dydd i ddydd y tîm, a gosod amcanion perfformiad gyda'r tîm a monitro cynnydd.
Bydd disgwyl i chi hefyd fonitro a rheoli pob agwedd ar gyflawni a pherfformiad er mwyn sicrhau cydymffurfiaeth â pholisi a gweithdrefnau, a rheoli partneriaethau gan gynnwys partneriaid cyflenwi lleol a chenedlaethol ac unrhyw asiantaethau yr ydym yn datblygu trefniadau atgyfeirio â hwy. Mae datblygu a chynnal perthynas waith gref gyda rheolwyr a staff lleol Prawf Cymru a rhanddeiliaid allanol eraill yn rhan hanfodol o'r rôl hon, yn ogystal â darparu adroddiadau rheolaidd mewn amrywiaeth o fformatau i'r Rheolwr Gwasanaeth a monitro'r defnydd o'r Gronfa Ddata a Gymeradwyir gan Gwsmeriaid, gan gynnwys adroddiadau rheolaidd ar ddefnydd i sicrhau cywirdeb ac amseroldeb mewnbynnu gan dimau.
Am beth rydym yn chwilio
- Profiad o weithio neu reoli gwasanaethau sy'n cefnogi pobl heriol.
- Profiad o weithio mewn neu reoli partneriaethau amlasiantaeth sy'n gweithio tuag at amcanion a chanlyniadau cyffredin.
- Tystiolaeth o hyfforddiant ar lefel arbenigol mewn arian a/neu gyngor ar fudd-dal lles gan ddarparwr hyfforddiant achrededig.
- Gwybodaeth a dealltwriaeth o ofynion rheoli llwyth achos.
- Ystod eang o wybodaeth am gyngor ariannol, cyllidebu, delio â dyledion blaenoriaeth ac nad ydynt yn flaenoriaeth, opsiynau Llys Sirol/Uchel Lys, opsiynau ansolfedd, a budd-daliadau lles.
- Gallu i hyfforddi a mentora staff i gymell a hwyluso'r perfformiad gorau posib o fewn tîm.
- Sgiliau TG, rhyngbersonol a chyfathrebu cryf, ar lafar ac yn ysgrifenedig.
Fel sefydliad sy'n gweithio gyda phlant ac oedolion wrth risg, rydym wedi ymrwymo i amddiffyn, diogelu a hyrwyddo diogelwch ein cleientiaid, a bydd angen Gwiriad DBS Plant ac Oedolion Uwch a Gwiriad y Rhestr Gwahardd rhag Gweithio gyda Phlant.
Rydym yn mynd ati i annog pobl sydd â phrofiad personol o'r system cyfiawnder troseddol neu brofiad byw o'r materion y mae'r grŵp cleientiaid hwn yn eu hwynebu i wneud cais am y rôl hon.
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, sesiynau therapyddion clinigol, yswiriant bywyd (4 x cyflog blynyddol), dyddiau diog, benthyciad tocyn tymor, rhaglen buddion gweithwyr, taleb gofal llygaid, a llawer mwy.
Rydym yn gyflogwr hyderus o ran ecwiti a chynhwysiant. Rydym yn croesawu pob cais, ac rydym yn annog yn arbennig ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-etifeddiaeth), a'r rhai sy'n nodi eu bod yn anabl, niwro-eang, niwroamrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad byw ac amrywiaeth meddwl ei gynnig i'r sefydliad.
Bydd St Giles yn gwarantu cyfweld â phob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag.
I wneud cais, gofynnwch am ffurflen gais gan ein Tîm Adnoddau Dynol, drwy'r botwm ymgeisio, gan nodi teitl a rhif cyfeirnod y swydd.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with Ellenor to find their Lottery Manager. This role is 0.8 FTE.
The charity offers a flexible working environment, with hybrid working 1-2 days per week from their office in Gravesend.
The person in this role will strategically lead the Hospice lottery to maximise income through developing new approaches and increasing its profile whilst ensuing full Gambling Commission compliance. The role of the Lottery Manager is twofold – working with agencies and spotting promotional opportunities to acquire and recruit new players, whilst cherishing and valuing those we already have by thanking them and keeping them informed of the difference their support makes.
Key Responsibilities:
• Develop and implement a strategy to ensure long term and sustainable growth of lottery income with support from the Head of Individual Giving.
• Working towards agreed KPIs and income targets for the lottery, by increasing membership and reducing attrition.
• To possess up-to-date and thorough operational familiarity with the Lottery Conditions and Codes of Practice outlined by the Gambling Commission (Gambling Act 2005) and to ensure adherence to these regulations in all work activities.
• To manage the lottery income and expenditure budgets, ensuring all activity meets income targets and expenditure remain on budget.
• Develop our digital presence (website, social media, etc.) to source new acquisition and increase our local community’s awareness of the lottery.
• Be the main contact for the relationship with our canvassing companies, taking responsibility for the recruitment and training canvassers for the lottery, and for ensuring that our 3rd party providers deliver their KPIs in terms of recruitment numbers and attrition levels.
• Be the ‘go to’ person for all lottery fundraising related matters from across the organisation.
• Work closely with the marketing team to contribute to the development of campaigns to increase lottery membership and income.
• Work closely with the Supporter Care team to ensure all lottery communications reflect our brand values and that weekly reports are completed to help the delivery of stewardship plans.
• Work closely with our Retail outlets both in terms of venues for potential members, and to ensure our lottery is promoted to all customers and supporters.
• Deliver the stewardship plan for our lottery players, from the point of sign up, spotting opportunities to retain and develop them further maximising the lifetime value of every supporter.
• Ensure that all communication with lottery supporters is captured through the Fundraising database CRM System (donorflex).
Person Specification:
• Proven, long term track record of delivering successful income generation campaigns and activity in a business or charity – ideally relating to charity lotteries.
• Experience in a target driven environment like fundraising or sales.
• Experience of working with marketing teams and other departments to support objective delivery.
• High level of specialist knowledge and experience in lottery income generating role. (Desirable)
• Strong analytical skills including evidence of data analysis and strategic planning; performance indicator tracking; finance and budget management.
• An understanding of the charity sector or Hospice Care.
• Excellent interpersonal skills and the ability to communicate effectively and passionately – in person, by telephone and in writing.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Are you passionate about making a positive difference in the lives of individuals who have experienced homelessness and other complex challenges? We are seeking a dedicated and motivated Team Manager to lead our team within the Basildon service.
The Scheme:
A supported housing scheme committed to helping people build better futures.
As Team Manager, you will have the opportunity to play a pivotal role in supporting individuals to maintain their tenancies, integrate into their communities, and develop greater independence and confidence. Your leadership and expertise will be key in delivering high-quality services to residents and ensuring the success of the team.
Key Responsibilities:
- Leadership & Development: Lead, motivate, and coach a team of Housing Support Workers, ensuring they deliver high-quality support to residents
- Recruitment & Induction: Oversee recruitment, onboarding, and the induction process for new staff, ensuring they are well-equipped for their roles
- Performance Management: Set individual performance objectives and monitor progress, conducting appraisals and regular supervision to ensure staff are supported in their professional growth
- Training & Development: Identify development needs and provide appropriate training opportunities to support staff in improving their skills and knowledge
- Staff Management: Tackle performance issues proactively and manage sickness absence with strong record-keeping and compliance
- Resource Management: Monitor and manage staff schedules, timesheets, rotas, and cover for staff absences to ensure the smooth running of the scheme
Skills & Experience Required:
- Previous experience in a management role, preferably in supported housing or social care settings
- Strong leadership and coaching skills, with the ability to motivate and inspire a team
- Excellent organisational skills, including the ability to manage resources and staff effectively
- Proven ability to manage performance, including conducting staff appraisals and addressing issues of poor performance
- A genuine passion for supporting vulnerable individuals and helping them achieve greater independence
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Position: Digital Services Product Manager
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with the flexibility to work remotely
Salary: £43,342* per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession / Technical
*You will start at our entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award-winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for a passionate and dedicated product manager to lead the strategic development of our digital services products.
Our digital services provide support and information to thousands of people living with multiple sclerosis (MS). You’ll be joining us at an exciting stage of our digital programme as we transform the way we engage with people affected by MS.
You’ll play a pivotal role in driving evolution and improvement. This will include working with our existing products including our forum, webchat, symptom management tools and logged-in area of our website.
But you’ll also be leading efforts to conceptualise, design, build and implement new digital products that cater to the ever-evolving needs of our community.
We’re looking for the successful candidate to have proven experience in areas such as:
• Using a clearly defined digital project management methodology.
• Developing and executing product strategies and roadmaps.
• Overseeing the product development lifecycle.
• Maintaining the highest quality, compliance and accessibility standards.
• Collaborative working with cross-organisational stakeholders
You’ll have meticulous planning skills, be results and delivery focussed and bring a creative energy that nurtures innovation in those around you.
This is a fantastic opportunity to be part of a supportive and vibrant team who are dedicated to making a difference for people with MS.
Closing date for applications: 9:00 on Monday 9 December 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.
Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form (Please see vacancy documents at the bottom to download the form)
If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org
At Bookmark Reading Charity, we have a simple vision: we want every child to read. Bookmark Reading Charity is seeking a flexible, experienced and dynamic PR & Communications Manager to lead our public relations efforts, manage key partnerships, and work with ambassadors to grow and enhance our profile and achieve our marketing goals. This role is essential to driving forward our wider strategy and ensuring that our message reaches a broad audience, ultimately contributing to the charity's key performance indicators. You will be managing our communications strategy in close collaboration with the Head of Marketing & Communications.
Key Responsibilities:
Public Relations:
- Develop and execute a comprehensive PR, communications & partnerships strategy to increase awareness and visibility of Bookmark’s brand, mission and reputation.
- Build and deliver Bookmarks external communications calendar, driving reach and depth to support the Marketing team’s KPIs and objectives.
- Help create and implement a plan for communicating Bookmark’s strategy, impact, and school programs.
- Build and maintain strong relationships with media outlets, journalists, and influencers to secure coverage in national and regional media.
- Write and distribute press releases, pitch stories, engaging content and manage media inquiries.
- Monitor and report on PR activities, measuring the impact on brand awareness and engagement.
- Manage relationships with any external pro-bono PR agencies.
- Own and manage the charity's crisis communications strategy.
- Provide leaders where needed with trusted communications advice and guidance on external communications.
Partnerships:
- Identify and establish strategic partnerships with corporate sponsors, educational institutions, and other non-profits to support Bookmark’s goals.
- Negotiate and manage partnership agreements, ensuring mutual benefits and alignment with the charity's objectives.
- Collaborate with partners to develop joint campaigns, events, and initiatives that promote volunteer recruitment and fundraising.
- Manage and maintain positive relationships with media contacts, influencers, and key stakeholders to secure media coverage and maximize brand exposure.
Ambassador Programme:
- Create, manage and expand a network of ambassadors, including authors, celebrities, and influencers who advocate for the charity.
- Develop and implement strategies to effectively engage ambassadors in PR activities, events, and campaigns.
- Coordinate ambassador appearances, endorsements, and social media collaborations to amplify our message.
Marketing Integration:
- Work closely with the Head of Marketing & Communications to align PR, partnership, and ambassador activities with the overall marketing strategy.
- Contribute to the development of content and messaging that resonates with target audiences across all communication channels.
- Support the achievement of marketing KPIs, including volunteer registrations, completed applications, and brand awareness metrics.
- Identify and lead projects to improve Bookmark’s external communications.
- Collaborate with support teams to supply communication support for various initiatives, including program launches, corporate announcements, and crisis management.
Person Specification:
Experience:
- Proven experience in a PR, communications, or similar role, ideally within the charity, education, or non-profit sectors.
- Demonstrable success in securing media coverage, managing partnerships, and working with high-profile ambassadors.
- Experience in developing and executing PR strategies that align with wider marketing goals.
Skills:
- A degree in marketing, communications, media, or equivalent experience or qualification.
- Proven experience in external communications, either in a PR team, or at a PR agency, with some experience of managing contractors or an agency.
- You’ll have outstanding writing, editing and proofreading skills with excellent attention to detail, and ideally, experience in a B2B, third sector, or commercial environment.
- You’ll have the ability to craft compelling stories, press releases and pitches.
- You have experience of working directly with the media, with relevant media contacts a very big advantage.
- Strong relationship-building skills with the ability to engage and influence stakeholders at all levels.
- Strategic thinking with the ability to develop and execute plans that deliver measurable results.
- Proficiency in using PR and communication tools and platforms, such as media monitoring services and CRM systems where needed.
Attributes:
- A proactive team player, willing to learn and seek out information, with strong relationship-building skills.
- Excellent communication skills: the ability and confidence to communicate with people at all levels, both inside and outside of Bookmark Reading Charity.
- Passionate about literacy and education, with a commitment to Bookmark’s mission.
- Highly organised, with the ability to manage multiple projects, deadlines and you can work under pressure.
- You’re comfortable working at all levels of an organization and working with confidential information.
- Creative and proactive, with a solutions-oriented approach to challenges.
- Team player who thrives in a collaborative environment.
Contract type: Permanent, Part-time- two days a week
Salary: £16,800 (42,000 per annum FTE)
Reporting to : Head of Marketing & Communications
Location: Bookmark Reading Charity, Charles House, 5-11 Regent Street Saint James's, London SW1Y 4LR. Flexibility around coming in but minimum one day per week based at the Bookmark office is encouraged.
Hours: 15 hours per week
Deadline:8 December 2024 11:59pm
We promote a reading for pleasure culture in primary schools, focusing on supporting children in the most disadvantaged communities.
The client requests no contact from agencies or media sales.
Business Development Manager
Birmingham LGBT is seeking to recruit a Business Development Manager (BDM) to work closely with the Director to grow the business activities of Birmingham LGBT. The BDM’s core purpose is to work with the Director, the management team and the Board of Trustees to identify and develop new business and funding opportunities to help Birmingham LGBT to meet its charitable objectives.
We recognise the importance and advantages of diverse workplaces and communities, and we acknowledge under-representation in our workforce of Black, Asian and global majority people; people with a Romany or Irish Traveller background, and people with lived experience of migration. We particularly welcome applicants from those backgrounds, identities and lived experiences.
The successful applicant will join a motivated and enthusiastic team based at the Birmingham LGBT Centre in central Birmingham.
Terms:
Salary £34,854 (approx. 50% pro rata )18.5 hours per week
25 days’ annual leave (approx. 50% pro rata ) plus bank holidays
Plus up to 5% matched pension contributions.
18-month fixed-term contract, ongoing subject to funding.
Birmingham LGBT is an equal opportunities employer.
To apply, please click "apply" and download the application pack from our website, or download the attachments to this ad, then complete the application form with reference to the Job Description and Person Specification and email it in Word format back to us.
The closing date is 5pm on Friday 29 November 2024.
The post is subject to an enhanced DBS check and two employer references.
The client requests no contact from agencies or media sales.
We are recruiting a Community Development Officer to engage key partners and stakeholders in the region providing support, training and education to create suicide safer communities.
What you will do:
· Identify, develop and maintain effective partnerships with local communities, volunteers and key partners across the region to engage them in the prevention of young suicide.
· Proactively promote suicide prevention including raising the profile of PAPYRUS and engaging with those personally affected by young suicide.
· Equip a wide range of stakeholders to enable them to create sustainable suicide safer communities through the provision of tailored support, training and education.
· Deliver training and awareness raising products to a variety of groups including professionals, parents, young people, volunteers and other trainers.
· Contribute to the development and review of projects, and education and training products, in line with strategic plans.
· Record, monitor and report on data to evaluate our projects and demonstrate impact.
· Represent the charity at events including conferences, panels, working groups and through media channels as required.
To be successful in this role you will have:
· Previous experience working in a community setting, delivering information and training sessions, leading workshops or educational activities
· A proven track record of networking and building and managing effective relationships, tailoring the approach to meet the differing needs of the audience
· Experience as a qualified ASIST Trainer or willingness to gain qualification and experience
· Experience of using your own initiative and creativity to develop a project, programme or area of work
· Excellent time management skills and ability to manage a diverse workload
· The ability to travel to different locations across London and the South of England to attend meetings, events and deliver training.
Please visit the careers site for the full job description and person specification for the role.
Salary: £30,559 per annum (Scale SCP 18) progressing by increments to £33,366 per annum (Scale SCP 23). As this is a London-based role, the post-holder will receive an additional Cost of Living Allowance which is £5,000 per annum.
Hours: 36 hours per week
Location: London (7-9 Bream’s Buildings, London, EC4A 1DT) with travel across the South of England
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: Sunday 8th December 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Retail Support Manager
Castleford, Heckmondwike, Selby, Leeds and Hull with regular travel across the Yorkshire Region.
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Retail Support Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Retail Support Manager, you will provide management cover at retail locations as required by the charity. Supporting the Retail Area Manager, you will manage the day-to-day operation of the shop that you are covering, including managing a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures. You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.
Specifically, you will:
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Provide management cover at Retail locations as required by the charity currently including (but not limited to Castleford, Heckmondwike, Selby, Leeds and Hull shops). This may also expand to include additional locations as the charity’s number of shops grows however depending on the role holder’s geographic location, we can agree which areas will be covered.
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Lead a team of volunteers to deliver an outstanding customer experience.
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Deliver any volunteer training required and make every effort to create a welcoming and happy environment.
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Responsible for volunteer training and engagement, ensuring the volunteer management system is actively kept up to date in the absence of the Shop Manager.
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Ensure there is management cover and sufficient volunteers to operate all trading hours.
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Ensure accurate accounting and handling of assets (items donated and money received).
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Responsible for ensuring accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes at each location.
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Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures at each location.
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Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters
About You
To be considered for this role, you will need:
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To be ideally educated to A Level or equivalent.
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To have experience of managing people/volunteers including recruitment and development.
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To have experience of meeting and exceeding targets within a retail environment
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To be highly organised with good time management skills.
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To be able to prioritise workload and meet deadlines.
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To have excellent communication and interpersonal skills.
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To be able to motivate self and others.
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To have demonstrably strong planning, guiding and motivation skills to successfully achieve targeted income are desirable.
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To have a full UK driving licence, access to own vehicle and ability and willingness to travel across Yorkshire.
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To be willing to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
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A check on your employment history, by seeking 2 references
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A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
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A DBS check at enhanced level.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 2 December 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
Please note, this role is not eligible for a visa sponsorship.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about social justice and have a heart for young people?
You’re in the right place.
Citizen Church, launched in 2020, and is a Church in Wales church with three campuses in South Wales, and part of the Holy Trinity Brompton network.
Citizen’s vision is to play its part in the evangelisation of the nation, the revitalisation of the church and the transformation of society. Their mission is to break the stereotypes of church, to breach loneliness, to bring people home and to build the kingdom in Cardiff, Wales and beyond. Citizen has partnered with Resurgo to deliver the Spear programme in the heart of South Wales.
They are looking for a new Assistant Coach, to work alongside the Centre Manager, as part of the team at Citizen Church to deliver the Spear Programme, equipping and empowering unemployed 16–24 year olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.
The important stuff
Salary: £21,500 p.a. pro rata for part-time role (£10,750)
Hours: Part time, 2.5 days per week, between 9.30am – 5.30pm, Tuesday – Thursday (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)
Location: Citizen Church, Cardiff
Closing date: Friday 13th December, 9am (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Application: Please click 'Quick Apply' to submit your application for this role.
Download the application pack below for more information.
Personal qualities we’re looking for
- An active Christian, able to personally represent the values and beliefs of Resurgo and Citizen Church
- A commitment to grow and learn spiritually and as a Christian leader, and a desire to learn and understand coaching techniques
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education
- High emotional intelligence, a sense of humour and fun!
- Confident communication and interpersonal skills, both over telephone and face to face; particularly a confidence in group facilitation
- An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
Key Responsibilities
Spear Programme
- Lead group sessions of up to 10 young people, using coaching skills to transform their mindsets, and to maximise their potential in stepping into the world of work
- Prepare and deliver coaching sessions on a weekly basis and find creative ways of developing ongoing relationships with Spear Trainees. This includes running application workshops with past Trainees as well as maintaining records and reporting on statistics.
Relationship management
- Build and manage relationships with a variety of stakeholders, including referrers, local businesses, and other organisations
- You will support with job fairs, mock interview days and welcoming external visitors to the centre
Church Community
- The Spear Coach is directly employed by Citizen Church, meaning you are part of a vibrant church staff team and submerged in an exciting faith community
- Help to raise the profile of the Spear programme within Citizen Church and build a network of supporters and volunteers from the congregation
- Other ad hoc church responsibilities from time to time.
Please apply by submitting your CV and a Cover Letter
With young people, with organisations, for society.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
STAND, formerly known as Legs4Africa, is dedicated to enabling individuals with limb differences in sub-Saharan Africa to live independently and thrive within their communities. We ensure access to high-quality prosthetic limbs and holistic rehabilitation services, empowering people to regain their mobility and dignity. At STAND, we envision a world where everyone, regardless of their circumstances, has the opportunity to lead a full and active life.
The Role
We are seeking an enthusiastic and skilled Supporter Engagement Manager to lead our digital engagement strategy and deepen connections with our supporters. This role is crucial to growing our community, increasing regular giving, and securing sustainable funding to expand our impact. You will create and manage compelling, mission-driven content across multiple platforms, collaborating closely with fundraising and communications teams to deliver campaigns that resonate. You will work alongside our grants and trusts manager.
Key Responsibilities
- Digital Communications: Lead STAND’s digital presence by managing social media platforms, email marketing, website updates, and YouTube content to drive supporter engagement.
- Campaign Strategy and Execution: Plan, deliver, and optimise digital campaigns to increase income, grow our supporter base, and encourage regular giving.
- Community Building: Cultivate strong relationships with supporters, fostering long-term commitment and engagement, and inspiring them to become regular givers, major donors, and advocates for STAND.
- Donor Engagement: Develop targeted email and outreach campaigns, ensuring personalised and consistent communication with donors.
- Content Creation: Produce inspiring, engaging content aligned with STAND’s mission, utilising slick editing, creative writing, design, and graphics to reinforce key messages and showcase impact.
- Data-Driven Insights: Monitor and analyse key metrics (e.g., income generation, supporter engagement, and social media growth) to refine strategies and maximise impact.
- Brand Ambassador: Represent STAND’s values in all communications, maintaining a consistent tone and vision across platforms.
What We Offer
- A 4-day work week promoting a healthy work-life balance.
- An inclusive, collaborative, and creative work environment.
- 5% employer pension contribution
- 5-week holiday allowance per year
- Flexible working hours
- Training opportunities available
- The opportunity to make a meaningful difference in the lives of individuals with limb differences in sub-Saharan Africa.
- Professional development and growth within a purpose-driven organisation.
Essential Skills and Experience
- Experience: Proven success in digital marketing, supporter engagement, or fundraising, ideally within the non-profit sector.
- Digital Communications Skills: Strong capability in social media management, email marketing, and website content.
- Creative and Organised: Proficient in content creation, with a knack for slick editing, engaging design, and clever wordsmithing.
- Collaborative Approach: A team player, dedicated to building strong relationships internally and externally.
Desirable Skills
- CRM Experience: Familiarity with donor databases and CRM platforms.
- Platform Familiarity: Experience with tools like Mailchimp, Google Analytics, and Hootsuite.
- Media Relations: Background in media relations or managing campaigns involving journalists.
Remote Work & Travel
This role offers remote work flexibility, with occasional travel required. Quarterly visits to Bristol and an annual trip to one of our project countries will be expected.
Key Metrics for Success
- Growth in regular givers and one-off donations.
- Increased engagement on digital platforms.
- Income generated from digital fundraising campaigns.
- Strengthening relationships with major donors and media.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You have an excellent understanding of mental health issues, substantial experience of working in a housing and social care environment and the ability to lead a team by example. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough as a Team Manager.
Princess Court is a 24-hour Mental Health Supported Housing Service that provides a person-centred holistic approach to promote the recovery of the people who live here and help them regain their independence. The individuals entering the service have high-level support and care needs that can include serious mental illness and/or a history of substance misuse.
Our role is to support them, identify and meet their diverse needs and help them on their personalised recovery journey.
This challenging front line role comes with responsibility for the day-to-day management of the service, contracts, staff and building maintenance. As well as ensuring the very best delivery and offering direct employment support to Service Users, you’ll be responsible for promoting the service and managing all referrals. Line managing and provide supervision to front-line staff, providing individual and group support sessions to Service Users, ensuring data entry to MI & reporting systems is accurate and timely, and taking responsibility for the service budget – these are just some aspects of this varied and vital leadership role.
To succeed, you’ll need a proven relevant background that includes experience of managing a caseload of individual with complex needs and experience of carrying out investigations and writing reports and recommendations and managing a budget. More important however, is your ability to lead, supervise and motivate staff and delegate work appropriately and managing conflicting demands and priorities in a timely manner. A flexible attitude to working hours are essential attributes too, as is tact and diplomacy and a firm but inclusive management style and open and encouraging demeanour.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Service Manager - Oxfordshire
Location Oxfordshire
Discipline: Care and Support
Job type: Permanent
Salary: £39,140
Expiry date: 4 Dec 2024 23:59
Are you looking for a meaningful career? Would you like the opportunity to become a dedicated Manager, helping individuals with learning disabilities live the best life possible?
We are one of the largest learning disability charities in the UK, supporting over 2,500 people through our friendly, supportive, creative and diverse teams.
Join us as a manager with Hft in Banbury, Oxfordshire and you’ll develop your social care career with one of the leading names in the sector. You’ll go to work each day knowing you can make a real difference to the lives of adults with learning disabilities.
What’s in it for you?
We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.
As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to TELUS Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.
We offer
- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
- and more..
What will you be doing?
As a Service Manager at Hft, you’ll be supporting adults with learning disabilities to live the best life possible. You will be a role model to others through demonstrating excellent support to those we support and you will help the Regional Service Managers to coach, support and manage staff teams effectively. You will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.
The purpose of the role is to assist the Regional Service Manager by holding delegated responsibility in key areas of the day-to-day running of the registered service. You will also have the responsibility to manage the performance of your team; including your team’s delivery of care and support which promotes dignity, wellbeing and independence and a person-centred culture.
Alongside the Regional Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service.
As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an exemplary role model.
As a Service Manager, flexibility is important for both you and for the service. We provide 24/7 support to some people, so you will need to have flexibility to take your turn on the on call rota. In emergencies you may need to go into the service, including at nights, weekends or a bank holiday.
A full UK driving licence, with access to your own vehicle, is essential for the role.
About you
- You will have experience supporting adults with complex learning disabilities.
- You need good IT skills and experience of maintaining records to be a success in this role.
- You will have knowledge of CQC regulations
- You need to hold a Level 5 Diploma in Leadership and Management for Adult Care (or acceptable equivalent) OR have the ability to achieve this within 18 months of appointment.
- You will have detailed knowledge of Health and Safety issues, and Safeguarding regulations
- If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you.
For more information on the role and responsibilities, please refer to the job description & person spec.
STRICTLY NO AGENCIES PLEASE
We reserve the right to close this vacancy early should we receive sufficient applications.
Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.
REF-217 898
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Peer Support Service Manager
Ref: 616
Salary: £27,500 per annum
Hours: 37.0 hours per week, Mon - Fri
Contract: Permanent
Working base: HQ, Flitwick
Area covered: Central Bedfordshire, Bedford and Milton Keynes.
Job Purpose
This role is an exciting opportunity to join, manage and support our Peer Support service which offers Peer Support group sessions in Central Bedfordshire, Bedford and Milton Keynes. This is a varied role where the post holder will be responsible for coordinating the day-to-day operations of the service and for the line management of Peer Support Coordinator, Peer Mentor Facilitator, Peer Support Workers and volunteers across BLMK.
The role will also involve the assessment and processing of new referrals and leading and supporting on more complex cases that may require intervention for suitability. The success candidate will work with the Lived Experience Operational Services Manager to ensure that the Peer Support service consistently provides quality support for service users and is managed effectively in line with KPI’s.
Key Responsibilities
- Operate a Peer Support service including peer support groups and mentoring across localities in Central Bedfordshire, Bedford Borough and Milton Keynes and ensure outcomes which supports individuals with mental health and wellbeing needs in line with Mind BLMK’s agreed Peer Support model and requirements as well as contract requirements.
- Carry out assessments on individuals’ suitability for Mind BLMK’s Peer Support service in line with the Access to Service procedure.
- Work with the Lived Experience Operational Services Manager to ensure regular involvement of service users, volunteers and staff on local service delivery, organisational matters and wider mental health strategies.
- Provide cover and support for Peer Support groups and mentor facilitator in line with service needs.
- Spend time regularly in each location, ensuring best practice is in place across all aspects of the service, from assessment & delivery to data input & reporting.
- Work with the Lived Experience Operational Services Manager to support a team who bring their Lived Experience of mental health to their roles, keeping an up to date understanding of working with and managing those with Lived Experience.
- Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of Peer Support Coordinator, Workers, Mentor Facilitator and volunteers).
- Provide the infrastructure Peer Support Workers need to deliver the support safely and confidently, including identifying and implementing opportunities for upskilling, progression and training.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: Wednesday 26th November 2024
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.